221S3U
EN User manual
1
Customer care and warranty
Troubleshooting & FAQs
1. Important
•
Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)
1. Important
This electronic user’s guide is intended for
anyone who uses the Philips monitor.Take time
to read this user manual before you use your
monitor. It contains important information and
notes regarding operating your monitor.
•
•
Do not subject the monitor to severe
vibration or high impact conditions during
operation.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
Do not knock or drop the monitor during
operation or transportation.
Maintenance
•
To protect your monitor from possible
damage, do not put excessive pressure on
the LCD panel. When moving your moni-
tor, grasp the frame to lift; do not lift the
monitor by placing your hand or fingers on
the LCD panel.
1.1 Safety precautions and mainte-
nance
•
•
Unplug the monitor if you are not going to
use it for an extensive period of time.
Warnings
Use of controls, adjustments or procedures
other than those specified in this documentation
may result in exposure to shock, electrical
hazards and/or mechanical hazards.
Unplug the monitor if you need to clean it
with a slightly damp cloth. The screen may
be wiped with a dry cloth when the power
is off. However, never use organic solvent,
such as, alcohol, or ammonia-based liquids
to clean your monitor.
Read and follow these instructions when
connecting and using your computer monitor.
•
To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
Operation
•
Please keep the monitor out of direct
sunlight, very strong bright lights and
away from any other heat source. Lengthy
exposure to this type of environment may
result in discoloration and damage to the
monitor.
•
•
If your monitor gets wet, wipe it with dry
cloth as soon as possible.
If foreign substance or water gets in your
monitor, please turn the power off immedi-
ately and disconnect the power cord.Then,
remove the foreign substance or water, and
send it to the maintenance center.
•
Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
•
•
Do not block the ventilation holes on the
cabinet.
•
•
Do not store or use the monitor in loca-
tions exposed to heat, direct sunlight or
extreme cold.
When positioning the monitor, make sure
the power plug and outlet are easily ac-
cessible.
In order to maintain the best performance
of your monitor and use it for a longer life-
time, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
•
If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable
or DC power cord for normal operation.
1
1. Important
•
•
Temperature: 0-40°C 32-95°F
Humidity: 20-80% RH
Note
Consult a service technician if the monitor
does not operate normally, or you are not sure
what procedure to take when the operating
instructions given in this manual have been
followed.
Important information for Burn-in/Ghost
image
•
Always activate a moving screen saver
program when you leave your monitor
unattended. Always activate a periodic
screen refresh application if your moni-
tor will display unchanging static content.
Uninterrupted display of still or static im-
ages over an extended period may cause
“burn in”, also known as “after-imaging” or
“ghost imaging”, on your screen.
1.2 Notational Descriptions
The following subsections describe notational
conventions used in this document.
Notes, Cautions andWarnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type.These blocks contain notes, cautions
or warnings.They are used as follows:
•
"Burn-in", "after-imaging", or "ghost imag-
ing" is a well-known phenomenon in LCD
panel technology. In most cases, the
“burned in” or “after-imaging” or “ghost
imaging” will disappear gradually over a
period of time after the power has been
switched off.
Note
This icon indicates important information and
tips that help you make better use of your
computer system.
Warning
Failure to activate a screen saver, or a periodic
screen refresh application may result in severe
“burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired.The damage mentioned above is not
covered under your warranty.
Caution
This icon indicates information that tells you
how to avoid either potential damage to
hardware or loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Service
•
The casing cover should be opened only
by qualified service personnel.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
•
If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to
the chapter of "Consumer Information
Center")
•
•
For transportation information, please
refer to "Technical Specifications".
Do not leave your monitor in a car/trunk
under direct sun light.
2
1. Important
Recycling Information for Customers
1.3 Disposal of product and packing
material
Your display is manufactured with high quality
materials and components which can be
recycled and reused.
Waste Electrical and Electronic Equipment-
WEEE
To learn more about our recycling program
please visit www.philips.com/about/sustainability/
This marking on the product or on its
packaging illustrates that, under European
Directive 2002/96/EC governing used electrical
and electronic appliances, this product may
not be disposed of with normal household
waste.You are responsible for disposal of
this equipment through a designated waste
electrical and electronic equipment collection.
To determine the locations for dropping off
such waste electrical and electronic, contact
your local government office, the waste disposal
organization that serves your household or the
store at which you purchased the product.
Your new monitor contains materials that can
be recycled and reused. Specialized companies
can recycle your product to increase the
amount of reusable materials and to minimize
the amount to be disposed of.
All redundant packing material has been
omitted.We have done our utmost to make the
packaging easily separable into mono materials.
Please find out about the local regulations on
how to dispose of your old monitor and packing
from your sales representative.
3
2. Setting up the monitor
3. Attach the monitor base stand to the base
column then fasten base stand.
2. Setting up the monitor
2.1 Installation
Package contents
Register your product and get support at
221S3U
Quick
Caution
Start
Do not release the height adjustment pin lock
from the base column before the base stand is
firmly fixed.
1
DisplayLink Driver
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USB Cable (Y Type)
Install base stand
1. Place the monitor face down on a soft
and smooth surface to avoid scratching or
damaging the screen.
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
4
2. Setting up the monitor
Connecting to your laptop
Note
1. You may have to re-boot your laptop
in order to recognize the USB monitor
correctly.
2. Many new laptops may be able to supply
enough power with only 1x USB port, in
that case you may wish to free up 1x USB
port if required. If you find that the display
flickers with 1xUSB connection, or does
not light up, then please ensure that 2xUSB
ports are utilized.
2
3
1
2
3
3. In rare instances, your laptop’s 2xUSB ports
may not have enough power output for
the monitor; In that case you may need to
purchase an optional DC adaptor.
1
2
3
Kensington anti-theft lock
USB connection
5V/3A AC to DC adaptor (Optional)
DSA-20PFE-05 FEU 050300
DSA-20PFE-05 FCH 050300
DSA-20PFE-05 FUS 050300
Philips part
number
Model of
adaptor
CONSIGN ADAPTER 5V DSA-20PFE-05
Description
080G L19 41DV1
080G L19 41DV2
080G L19 41DV3
15W CHINA
FCH 050300
CONSIGN ADAPTER
5V/3A 15W USA
DSA-20PFE-05
FUS 050300
Specification:100-240VAC, 50/60Hz (Input),
0.7A; 5VDC, 3A (Output)
CONSIGN ADAPTER 5V DSA-20PFE-05
15W EUROPE FEU 050300
Manufacturer:DEEVAN ENTERPRISE CO.,
LTD.
Local Monitor Help Desk for the details.
Note
4. Note that the USB monitor cannot be
connected as a primary monitor to a
stand-alone PC
Please note that the DisplayLink software has to
be installed in your laptop before you start to
use the USB monitor.
Warning
Connect to laptop
Never remove covers unless qualified to do
so,This unit contains dangerous voltages.Use
only DC Adapter listed in the user instruction.
1. Install Display link software in your laptop.
2. Connect the supplied USB “Y” cable
between your laptop and monitor.The
single connector side connects to the
Monitor, and the “Y” dual side connector to
the laptop.
3. The USB monitor will be recognized by
the OS, and will automatically turn on after
windows installs the driver.
4. USB monitor is ready to be used as second
monitor
5. Both "Y" connectors should be connected
to the 2xUSB ports of your laptop to
ensure enough stable power is supplied to
the monitor.
5
2. Setting up the monitor
Resolution notification
Height adjustment
This monitor is designed for optimal
performance at its native resolution, 1920 ×
1080 @ 60 Hz.
Physical Function
Tilt
70mm
Note
Remove the height adjustment pin lock before
adjusting the height.
Swivel
Insert the height adjustment pin lock before
lifting the monitor.
65
-65
6
2. Setting up the monitor
3. Release the lock of base stand then pull the
base stand away from the base column.
2.2 Remove Base Stand and Base
Remove the Base Stand
Before you start disassembling the monitor
base, please follow the instructions below to
avoid any possible damage or injury.
1. Extend the monitor base to its maximum
height.
2. Place the monitor face down on a soft
and smooth surface to avoid scratching or
damaging the screen.
7
2. Setting up the monitor
Remove the base
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
Condition:
ForVESA standard mounting applications.
•
1. Remove the 8 screw covers.
100mm
100mm
2. Remove the 4 screws and then remove the
base from the monitor.
8
3. USB monitor operation
3. USB monitor operation
3.1 Introduction
USB monitor allows you to share the images
between your laptop and the monitor by
simply connecting USB cable to your laptop. No
extra power cord or video cables are required,
resulting in a simple, single cable, ultra low
power connection between your laptop and
monitor.
3.2 DisplayLink Graphics Software
Installation
3
Click I Accept, then software start to
install
In order to use your USB monitor as a
secondary display, DisplayLink Graphic software
is required to be installed in your Windows
system. Moreover, the software allows you to
easily control your preference when viewing
images.The driver is compatible with Microsoft
Windows systems including Microsoft Windows
7,Vista and XP. Please note that this display will
not work in DOS.
Note
The screen may flash or go black during the
installation.The installation box above will
disappear but no message will be shown at the
end of the installation.
The installation procedure:
1. Double click Setup.exe file in CD disk
enclosed, then the User Account Control
window pops-out. (if enabled in the OS)
4
After the software is installed completely,
connect your USB monitor to your laptop
with USB cable and then below "Found
new device" will be shown on the taskbar.
User Account Control
Do you want to allow the following program to make changes to this
computer?
?
Program name:
Verified publisher: DISPLAYLINK
File origin: Removable media on this computer
DisplayLink Core Software
Found new device
i
DisplayLink Display Adapter (0395)
Yes
No
Show details
Change when these notifications appear
5
6
When the device is found, then DisplayLink
Graphics will automatically install.
2
ClickYes , then DisplayLink software end
user license agreement window opens.
After the installation has completed, your
laptop will require to reboot the system in
order to start to use the USB monitor.
7. You will be able to see pictures on the
USB monitor afterWindows completes
bootup process.
9
3. USB monitor operation
3.3 How to control the display
Windows 7 system
On Windows 7, you can configure a DisplayLink device through the use of Windows Display Properties
(WDP).WDP provides a simple method to attach, rotate, duplicate or extend screens as well as modify
screen resolution.
1. To openWDP
There are several ways to open WDP.
A
1. Right-click on the desktop.
B
C
1. From Start menu > Devices 1. Right click on the DisplayLink
and Printers. icon
.
2. Select Screen Resolution
from the menu.
2. Double-click the DisplayLink 2. Click Advanced Configuration.
device icon.
3. WDP opens.
3. WDP opens.
3. WDP opens.
10
3. USB monitor operation
2. Setting the Display
Follow this procedure to set the display.
To set the display
2.1. Open Screen Resolution.
2.2. Set the display options. Refer to the table below for details on each option.
Menu Option
Display
Resolution
Sub-menu Option
Description
Use the drop down list to select a display to be configured.
Use the drop down list and user the slider to choose a
resolution.
Orientation (Use Landscape
this function if
Sets the display to landscape view
Portrait
Sets the display to portrait mode
you upgrade with
Ergonomics base)
Landscape (flipped)
Portrait (flipped)
Sets the display to upside down landscape mode
Sets the display to upside down portrait mode
Reproduces the main display on the second display.
Multiple displays Duplicates these
displays
Extend these displays Extends the main display onto the secondary display.
Show Desktop only The desktop appears on the display marked 1.The display
on 1
marked 2 becomes blank.
Shows Desktop only The desktop appears on the display marked 2.The display
marked 1 becomes blank.
on 2
Table 1:WDP Options
To control the behaviour of an attached DisplayLink display, it is also possible to use Windows key+P to
display the menu (and cycle through it) to switch mode.
3. To control the Display
3.1. Select the Windows key+P.The following menu appears.
3.2. Click on one of the options.The display updates to reflect your choice.
The DisplayLink icon application
You can configure the behaviour of the DisplayLink USB Graphics through the DisplayLink icon
application on the taskbar, where present.
11
3. USB monitor operation
4. To show the DisplayLink Manager menu
4.1. From the taskbar, click the show hidden icons arrow to show all available icons.
4.2. Click the DisplayLink icon
, menu appears with several options as below
DisplayLink Manager
Check for updates
Optimize for Video
Fit to TV...
Advanced Configuration...
Refer to the table below for details on each option:
Description
Menu
DisplayLink Manager Opens the Windows display setting window.
Check for updates
Connects to the Windows update and checks for newer versions and
downloads them, if available.
Optimize forVideo
Select this option for better movie playback performance on the DisplayLink
Only select this option when playing back video content.
enabled displays.
Note:Text may appear less clear when enabled.
Fit toTV
If the Windows desktop does not completely appear on the monitor, this
option can be used to adjust the size of the Windows desktop (The resolution
of screen).
Advanced
Configuration
Opens the Windows Display Properties (WDP).
12
3. USB monitor operation
WindowsVista and Windows XP system
When USB monitor is attached to your laptop with WindowsVista and Windows XP system, a
DisplayLink icon appears in the taskbar.This provides the access to the DisplayLink Manager menu.
To use the DisplayLink Manager menu
1. Click the DisplayLink icon
on the taskbar.
The menu appears as shown below.
2. Refer to the table below for details on each option.
Menu Option
DisplayLink
Manager
Sub-menu Option
Description
Opens the Windows display setting window.
Check Now
Configure
Connects to the update server to check for newer driver
versions and downloads them, if available.
Updates
Opens the update options window where you can configure
automatic updates.
Displays a list of available resolutions (1920 x 1080).
This option is not available in mirror mode, as the resolution is
defined as the resolution of the main monitor.
No rotation is applied to the DisplayLink display.
Rotates the extended or mirrored display by 270 degrees.
Rotates the extended or mirrored display by 90 degrees.
Screen Resolution
Normal
Screen Rotation
Rotated Left
Rotated Right
(Use this function
if you upgrade with
Ergonomics base )
Upside-Down
Rotates the extended or mirrored display by 180 degrees.
13
3. USB monitor operation
Menu Option
Sub-menu Option
Description
Right
Left
Extends the display to the right of the main display.
Extends the display to the left of the main display.
Extends the display above of the main display.
Extends the display below the main display.
Extends your desktop onto the secondary display.
Sets the secondary display as the main display.
ExtendTo
Above
Below
Extend
Set as Main
Monitor
Notebook Monitor
Off
Switches off the display of an attached notebook and makes
the DisplayLink display primary.
Copies what is on the main display and reproduces it on the
secondary display
Mirror
Off
Switches off the secondary display
Select this option for better movie playback performance on
the DisplayLink enabled displays. Only select this option when
playing back video content.
Optimize for
Video (Vista and
Windows 7 Only)
Note:Text may appear less clear when enabled.
If the Windows desktop does not completely appear on
the monitor, this option can be used to adjust the size of
the Windows desktop. See “Fit toTV” for details on how to
configure this feature (The resolution of screen).
Fit toTV
Note
DisplayLink software updated information.
14
4.Technical Specifications
4. Technical Specifications
Picture/Display
Monitor PanelType
Backlight
TFT-LCD
LED
Panel Size
21.5" (54.6cm)
Aspect Ratio
Pixel Pitch
16:9
0.2842 x 0.2842 mm
Brightness
150 cd/m²
Contrast Ratio (typ.)
ResponseTime (typ.)
Optimum Resolution
Viewing Angle
Display Colors
Connectivity
Video Signal Input
Convenience
Other Convenience
Stand
1000:1
5ms
1920 x 1080 @ 60Hz
160° (H) / 150° (V) @ C/R > 10
16.7M
USB 2.0
Kensington Lock
Tilt
-5 / +20
-65 / +65
70mm
Swivel
Height adjustment:
Power
Power Input
On Mode
Standby Mode
Off
USB 2.0
9 W (typ.) (USB 2.0)
0.3 W (typ.)
0 W
Model
DSA-20PFE-05 FEU 050300
DSA-20PFE-05 FCH 050300
DSA-20PFE-05 FUS 050300
Optional Power Adaptor
Specification
Input : 100-240VAC,50/60Hz,0.7A
Output : 5VDC, 3A
Dimension
Product with stand (WxHxD)
Product without stand
(WxHxD)
507 x 400 x 220 mm
507 x 323 x 59 mm
Weight
Product with stand
Product without stand
Product with packaging
4.55kg
2.91kg
6.12kg
15
4.Technical Specifications
Operating Condition
Temperature range (operation)
Temperature range
0°C to 40 °C
-20°C to 60°C
(Non-operation)
Relative humidity
20% to 80%
Operation: + 12,000ft (3,658m)
Non-operation: + 40,000ft (12,192m)
Altitude
MTBF
30,000hrs
Environmental
ROHS
YES
Packaging
100% recyclable
Compliance and standards
Regulatory Approvals
Cabinet
CE Mark, FCC Class B, UL/cUL, GOST
Color
Black/Black, Silver/Black
Texture
Finish
Note
latest version of leaflet.
4.1 Resolution & Preset Modes
Recommended Resolution
1920 x 1080 @ 60 Hz
Note
The USB monitor works with USB 2.0 480 Mbps.
16
5. Regulatory Infomation
Federal Communications Commission (FCC)
Notice (U.S. Only)
5. Regulatory Information
Lead-free Product
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules.These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications.
Lead free display promotes
environmentally sound recovery
and disposal of waste from electrical
and electronic equipment.Toxic
substances like Lead has been eliminated
and compliance with European community’s
stringent RoHs directive mandating restrictions
on hazardous substances in electrical and
electronic equipment have been adhered to
in order to make Philips monitors safe to use
throughout its life cycle.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct
the interference by one or more of the
following measures:
CE Declaration of Conformity
This product is in conformity with the following
standards
•
•
EN60950-1:2006 (Safety requirement of
InformationTechnology Equipment).
EN55022:2006 (Radio Disturbance
requirement of InformationTechnology
Equipment).
•
•
Reorient or relocate the receiving antenna.
•
EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment).
Increase the separation between the
equipment and receiver.
•
•
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
•
•
EN61000-3-2:2006 (Limits for Harmonic
Current Emission).
EN61000-3-3:1995+A1:2001+A2:2005
(Limitation ofVoltage Fluctuation and
Flicker) following provisions of directives
applicable.
Consult the dealer or an experienced
radio/TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
•
•
•
2006/95/EC (LowVoltage Directive).
2004/108/EC (EMC Directive).
2005/32/EC (EuP Directive, EC No.
1275/2008 mplementing Directive
for Standby and Off mode power
consumption) and is produced by a
manufacturing organization on ISO9000
level.
17
5. Regulatory Infomation
Use only RF shielded cable that was supplied
with the monitor when connecting this monitor
to a computer device.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil n'est
pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est
la cause d'interférences nuisibles pour
la réception des signaux de radio ou de
télévision, ce qui peut être décelé en
fermant l'équipement, puis en le remettant
en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to
rain or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OFTHE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
•
•
•
•
Réorienter ou déplacer l’antenne de
réception.
United States Only
Augmenter la distance entre l’équipement
et le récepteur.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Brancher l’équipement sur un autre circuit
que celui utilisé par le récepteur.
Demander l’aide du marchand ou d’un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces
limites sont conçues de façon à fourir
une protection raisonnable contre les
interférences nuisibles dans le cadre d'une
installation résidentielle.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTETOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
18
5. Regulatory Infomation
EN 55022 Compliance (Czech Republic Only)
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
Polish Center forTesting and Certification
Notice
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMTTILGÆNGELIGE.
The equipment should draw power from a
socket with an attached protection circuit (a
three-prong socket).All equipment that works
together (computer, monitor, printer, and so on)
should have the same power supply source.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
Plassering/Ventilasjon
ADVARSEL:
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
19
5. Regulatory Infomation
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht
den in der "Verordnung über den Schutz vor
Schäden durch Röntgenstrahlen" festgelegten
Vorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da dieVorschriften
über die Bauart von Störstrahlern nach Anlage
III ¤ 5 Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf
dunklem Untergrund zu verwenden (schlechte
Lesbarkeit und erhöhte Augenbelastung bei zu
geringem Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel
nach DIN 45 635 beträgt 70dB (A) oder
weniger.
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
20
5. Regulatory Infomation
China RoHS
环保使用期限
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS.All products including CRT and Monitor
which are produced and sold for China market
have to meet China RoHS request.
此标识指期限(十年),电子信息产品中含有
的有毒有害物质或元素在正常使用的条件
下不会发生外泄或突变, 电子信息产品用户
使用该电子信息产品不会对环境造成严重
污染或对其人身、 财产造成严重损害的期
限．
《废弃电器电子产品回收处理管理条例》提示性
说明
为了更好地关爱及保护地球，当用户不再需要此
产品或产品寿命终止时，请遵守国家废弃电器电
子产品回收处理相关法律法规，将其交给当地具
有国家认可的回收处理资质的厂商进行回收处
理。
21
6. Customer care and warranty
black pixel. Other combinations of lit and dark
sub pixels appear as single pixels of other colors.
6. Customer care and
warranty
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways.There are two categories of
pixel defects and several types of sub pixel
defects within each category.
6.1 Philips’ Flat Panel Monitors Pixel
Defect Policy
Philips strives to deliver the highest quality
products.We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or
sub pixel defects on theTFT Monitor panels
used in flat panel monitors are sometimes
unavoidable. No manufacturer can guarantee
that all panels will be free from pixel defects,
but Philips guarantees that any monitor with an
unacceptable number of defects will be repaired
or replaced under warranty.This notice explains
the different types of pixel defects and defines
acceptable defect levels for each type. In order
to qualify for repair or replacement under
warranty, the number of pixel defects on aTFT
Monitor panel must exceed these acceptable
levels. For example, no more than 0.0004% of
the sub pixels on a monitor may be defective.
Furthermore, Philips sets even higher quality
standards for certain types or combinations
of pixel defects that are more noticeable than
others.This policy is valid worldwide.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or "on".That is, a bright dot is
a sub-pixel that stands out on the screen when
the monitor displays a dark pattern.There are
the types of bright dot defects.
One lit red, green or blue sub pixel.
subpixel
Two adjacent lit sub pixels:
-
-
Red + Blue = Purple
Red + Green =Yellow
pixel
-
Green + Blue = Cyan (Light Blue)
Pixels and Sub pixels
A pixel, or picture element, is composed of
three sub pixels in the primary colors of red,
green and blue. Many pixels together form an
image.When all sub pixels of a pixel are lit, the
three colored sub pixels together appear as a
single white pixel.When all are dark, the three
colored sub pixels together appear as a single
Three adjacent lit sub pixels (one white pixel).
22
6. Customer care and warranty
Proximity of Pixel Defects
Note
A red or blue bright dot must be more
Because pixel and sub pixels defects of the
same type that are near to one another may be
more noticeable, Philips also specifies tolerances
for the proximity of pixel defects.
than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels
that are always dark or "off".That is, a dark dot is
a sub-pixel that stands out on the screen when
the monitor displays a light pattern.These are
the types of black dot defects.
Pixel DefectTolerances
In order to qualify for repair or replacement
due to pixel defects during the warranty period,
aTFT Monitor panel in a Philips flat panel
monitor must have pixel or sub pixel defects
exceeding the tolerances listed in the following
tables.
BRIGHT DOT DEFECTS
ACCEPTABLE LEVEL
1 lit subpixel
3
2 adjacent lit subpixels
1
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
0
>15mm
3
BLACK DOT DEFECTS
ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
>15mm
5 or fewer
TOTAL DOT DEFECTS
ACCEPTABLE LEVEL
Total bright or black dot defects of all types
5 or fewer
Note
1. 1 or 2 adjacent sub pixel defects = 1 dot defect
23
6. Customer care and warranty
6.2 Customer Care &Warranty
For warranty coverage information and additional support requirement valid for your region, please visit
Center number listed below.
Contact Information forWESTERN EUROPE region:
Country
Germany
United Kingdom
Ireland
ASC
Consumer care number
+49 01803 386 853
+44 0207 949 0069
+353 01 601 1161
+34 902 888 785
+358 09 2290 1908
+33 082161 1658
+30 00800 3122 1223
+39 840 320 041
+31 0900 0400 063
+45 3525 8761
Price
0.09
Siemens I&S
Invec Scotland
Invec Scotland
Eatsa Spain
A-novo
€
Local call tariff
Local call tariff
Spain
0.10
€
Finland
Local call tariff
0.09
France
A-novo
€
Greece
Allman Hellas
A-novo
Free of charge
Italy
0.08
0.10
€
€
Netherlands
Denmark
Norway
Sweden
Poland
E Care
A-novo
Local call tariff
Local call tariff
Local call tariff
Local call tariff
A-novo
+47 2270 8250
A-novo
+46 08 632 0016
+48 0223491505
+43 0810 000206
+32 078 250851
Zolter
Austria
Siemens I&S
E Care
0.07
0.06
€
€
Belgium
Luxembourg
Portugal
Switzerland
E Care
+352 26 84 30 00
+351 2 1359 1440
+41 02 2310 2116
Local call tariff
Local call tariff
Local call tariff
Eatsa Spain
A-novo
24
6. Customer care and warranty
Contact Information for CENTRAL AND EASTERN EUROPE region:
Country
Belarus
Bulgaria
Croatia
Estonia
Latvia
Call center
NA
ASC
Consumer care number
+375 17 217 3386
+359 2 960 2360
+385 1 333 0974
+372 6519900
IBA
NA
LAN Service
Renoprom
FUJITSU
NA
NA
NA
“ServiceNet LV” Ltd.
UAB "Servicenet"
Blue Ridge Intl.
+371 7460399
Lithuania
Romania
NA
+370 7400088
NA
+40 21 2101969
Serbia &
Montenegro
NA
KimTec d.o.o.
+381 11 20 70 684
Slovenia
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
PC H.and
+386 1 530 08 24
+380 562320045
Comel
Ukraine
Topaz-Service Company
CPS
+38 044 245 73 31
+7 (495) 645 6746 (for repair)
+7 (495) 645 3010 (for sales)
+421 2 49207155
+90 212 444 4 832
800 100 697
Russia
CEEE Partners
Datalan Service
Techpro
Slovakia
Turkey
Czech Rep.
Asupport
Serware
+36 1 2426331
Hungary
Profi Service
+36 1 814 8080
Contact Information for LATIN AMERICA region:
Country
Brazil
Call center
Consumer care number
0800-7254101
Vermont
Argentina
0800 3330 856
Contact Information for China:
China
Consumer care number : 4008 800 008
Contact Information for NORTH AMERICA :
Country
U.S.A.
Call center
TOS
ASC
Consumer care number
(877) 835-1838
Teleplan
Supercom
Canada
Supercom
(800)479-6696
25
6. Customer care and warranty
Contact Information for APMEA region:
Country
Call center
NA
ASC
Consumer care number
1300 360 386
Australia
AGOS NETWORK PTY LTD
Visual Group Ltd.
New Zealand NA
0800 657447
Hong Kong /
NA
Hong Kong:Tel: +852 2619 9639
Macau:Tel: (853)-0800-987
Smart PixelsTechnology Ltd.
REDINGTON INDIA LTD
Macau
Tel: 1 800 425 6396
SMS: PHILIPS to 56677
India
NA
Tel: 62 21 75909053, 75909056,
7511530
Indonesia
South Korea
Malaysia
NA
NA
NA
NA
PT. Gadingsari elektronika Prima
PCS One Korea Ltd.
080-600-6600
After Market Solutions (CE)
Sdn Bhd
603 7953 3370
(9221) 2737411-16
Pakistan
Philips Consumer Service
Philips Electronics Singapore
Pte Ltd (Philips Consumer Care (65) 6882 3999
Center)
Singapore
Taiwan
NA
PCCW
Teleservices
Taiwan
FETEC.CO
0800-231-099
Thailand
NA
NA
Axis Computer System Co., Ltd. (662) 934-5498
SylvaraTechnologies Pty Ltd 086 0000 888
South Africa
United Arab
Emirates
NA
NA
AL SHAHD COMPUTER L.L.C 00971 4 2276525
Israel
Eastronics LTD
1-800-567000
+84 8 38248007 Ho Chi Minh City
+84 5113.562666 Danang City
+84 5113.562666 Can tho Province
FPT Service Informatic
Company Ltd.
Vietnam
NA
(02) 633-4533 to 34,
(02) 637-6559 to 60
Philippines
Sri Lanka
Bangladesh
Nepal
NA
NA
NA
NA
Glee Electronics, Inc.
no distributor and/or service
provider currently
Distributor: Computer Source 880-2-9141747, 9127592
Ltd (warranty buy-out)
880-2-8128848 / 52
Distributor: Syakar Co. Ltd
(warranty buy-out)
977-1-4222395
Distributor: NeatTechnology
Pte Ltd (Singapore) (warranty
buy-out)
Cambodia
NA
855-023-999992
26
7.Troubleshooting & FAQs
Cannot play DVDs using theThird-Party DVD
player program
7. Troubleshooting & FAQs
•
Use the Media Player included in your
operating system.
7.1 Troubleshooting
Visible signs of smoke or sparks
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact
Philips customer service representative.
•
•
Do not perform any troubleshooting steps
Disconnect the monitor from mains power
source immediately for safety
•
Contact with Philips customer service
representative immediately.
Common Problems
No Picture (Power LED not lit)
Imaging Problems
•
•
•
Check the connectors. Make sure the USB
cable is firmly connected to the monitor.
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
Disconnect and reconnect the USB cable
again.
•
Uninterrupted display of still or static
images over an extended period may cause
"burn in", also known as "after-imaging "
or "ghost imaging", on your screen. "Burn-
in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in"
or "after-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
Check the condition of the USB cable. If
the cable is frayed or damaged, replace the
cable. If the connectors are soiled, wipe
them with a clean cloth.
No Picture (The screen is blank, although the
computer power is on)
•
Make sure the USB cable is properly
connected the computer.
•
•
•
Always activate a moving screen saver
program when you leave your monitor
unattended.
•
Make sure the computer is on and working.
The computer may be in sleep or power-
saving mode, or displaying a blank screen
saver. Move the mouse to “wake up” the
computer.
Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
Picture blinking, unstable due to insufficient
power supply
Failure to activate a screen saver, or a
periodic screen refresh application may
result in severe “burn-in” or “after-image” or
“ghost image” symptoms will not disappear
and cannot be repaired.The damage
mentioned above is not covered under
your warranty.
•
Check 2 USB connectors are firmly
connected to the laptop.
•
5V/3A AC to DC adaptor is used. Please
refer to page 5 (AC to DC adaptor
information) .
The picture “bounces” or moves in a wave-like
pattern
Image appears distorted.Text is fuzzy or
blurred.
•
Move electrical devices that may cause
electrical interference away from the
monitor.
•
Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
27
7.Troubleshooting & FAQs
Green, red, blue, dark, and white dots appears
on the screen
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of
time after the power has been switched
off.
•
The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology, Please refer the pixel
policy for more detail.
Always activate a moving screen saver
program when you leave your monitor
unattended.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
Always activate a periodic screen
refresh application if your LCD monitor
will display unchanging static content.
7.2 General FAQs
Warning
Failure to activate a screen saver, or a periodic
screen refresh application my result in severe
“burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired.The damage mentioned above is not
covered under your warranty.
Q1:
Is the LCD screen resistant to
scratches?
Ans.: In general it is recommended that
the panel surface is not subjected to
excessive shocks and is protected from
sharp or blunt objects.When handling
the monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect your
warranty conditions.
Q5:
Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at its
native resolution of 1920 x 1080 @
60 Hz. For best display, please use this
resolution.
Q2:
How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft
cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other
solvents such as ethyl alcohol, ethanol,
acetone, hexane, etc.
Q3:
Are Philips LCD monitors Plug-and-
Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP
Q4:
What is Image Sticking, or Image Burn-
in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static
images over an extended period
may cause "burn in", also known as
"after-imaging" or "ghost imaging", on
your screen. "Burn-in", "after-imaging",
or "ghost imaging" is a well-known
phenomenon in LCD panel technology.
In most cases, the "burned in" or
28
7.Troubleshooting & FAQs
Q3:
My monitor does not start up with my
stand alone desktop PC. I cannot see
anything with Desktop PC.
7.3 USB monitor FAQs
Q1:
My monitor is not recognized by my
laptop OS.
Ans.: Please note that the USB monitor not
designed to work with DOS yet. It
Ans.:
is meant to be used as a “secondary
display”, therefore it must be used with
a Laptop type of computer which has
a permanent primary display attached
to it.This is because USB monitor will
display images only after the Windows
login screen appears, as by then the
monitor is recognized by the system.
a. Ensure that you have installed the
supplied driver/ software bundled
with your monitor.
b. You can download latest
“DisplayLink” driver from
downloads.php
Q4:
Can I use my PC on Linux/ Apple
system (systems other thanWindows).
c. You may have to re-boot your
laptop in order to recognize the
USB monitor correctly.
Ans.: Not at the moment.
Q2:
My monitor does not display picture/
flickers/ shuts off and on
Q5:
I cannot find any adjustments on the
monitor.
Ans.: As the monitor works directly from
USB ports, it does not require any
Ans.:
a. The monitor requires minimum
USB 2.0 port connection. It will not
work with older USB 1.x standard.
adjustments at all. It is fully plug and play.
Q6:
I cannot find power on off button on
the montior.
b. Please ensure that the both the
connectors of the USB "Y" cable
are connected to your laptop’s USB
ports so the monitor can draw
enough power to activate.
Ans.: You do not require any power button
as there is no direct power connection
for the monitor. Once you shut off your
laptop, or remove the USB connectors,
the monitor will turn off completely.
c. In rare instances, if your laptop’s
2xUSB ports do not have enough
power output for the monitor, in
that case you may need to purchase
an optional DC adaptor.
Q7:
Do I need to use USB 2.0 or USB 3.0
ports?
Ans.: You can use both technologies from
the PC side. The monitor has USB 2.0
input.
Philips part
number
Model of
adaptor
CONSIGN ADAPTER DSA-20PFE-05
Description
080G L19 41DV1
080G L19 41DV2
080G L19 41DV3
5V 15W CHINA
CONSIGN ADAPTER DSA-20PFE-05
5V/3A 15W USA FUS 050300
CONSIGN ADAPTER DSA-20PFE-05
5V 15W EUROPE FEU 050300
FCH 050300
Local Monitor Help Desk for the details.
29
2012 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M3221SUE1T
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