About This Electronic User's Manual
About This Electronic User's Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips 109B Color Monitor. It
describes the monitor's features, setup, operation and all other information, which is the same exact
information described in our printed version.
The sections are as follows:
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Safety and Troubleshooting Information provides tips and solutions for common problems,
and other related information you may need.
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About This Electronic User's Manual gives overview of what information are included as well
as notation icon descriptions and other documentation you can refer to.
Product Information gives an overview of the monitor's features and as well as the technical
specifications for this monitor.
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Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
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On Screen Display provides information on adjusting the settings on your monitor.
Customer Care and Warranty is a list of worldwide Philips consumer information centers
along with the help desk phone numbers and information on the applicable warranty of your
product..
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Glossary provides more information for technical terms.
Download Option allows you to consumer keep a copy of the entire manual in your hard drive.
Other Documents You May Need
In addition to this Electronic User's Guide, you may need to refer to the following documentation:
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About This Electronic User's Manual
©1999 Koninklijke Philips Electronics N.V.
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or
broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.
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Safety & Troubleshooting
Safety and Troubleshooting Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
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●
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Disconnect the monitor from the power supply if the monitor is not to be used for an
extended period of time.
Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The
back cover should only be removed by qualified service personnel.
Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them
and prevent proper cooling of the monitor's electronic devices.
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain
or excessive moisture.
●
Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a
slightly damp cloth. Disconnect the monitor from the power supply before cleaning.
Consult a service technician if the monitor does not operate normally when operating instructions of
this manual are followed.
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109B Product Information
Product Information
Product Features
109B10:
●
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19-inch (18.0" VIS) color monitor with excellent front of screen performance for use with
MACs and PCs
Autoscan covers horizontal frequencies up to 96 kHz offering a maximum resolution of 1920
x 1440 with flicker free display of 1280 x 1024 at up to 90 Hz
Flat square High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp)
XSD-Xtra Space Design for large screen display in a small footprint: World's shortest 19"
monitor with maximum depth of only 396 mm/15.6" that matches most of today's 15-inch
monitors
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Outstanding ease of use thanks to CustoMax® monitor control software via USB
Multimedia Base and USB Hub option
TCO99, E2000, NUTEK, EPA, FCC, CE and ISO9241 certified
Technical Specifications*
CRT
• Size and deflection
• Dot pitch / Grille pitch
• Horizontal pitch
19 inch / 46 cm ; 100° deflection angle
0.25 mm
0.21 mm
Shadow mask, flat square, high contrast, anti-glare, anti-
static, anti reflection, light transmission 46%
• Tube type
• Phosphor
P22
• Recommended display area
• Maximum display area
14.0" x 10.4" / 355 x 265 mm
14.4" x 10.8" / 365 x 274 mm
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109B Product Information
SCANNING
• Horizontal scanning
• Vertical scanning
30 - 96 KHz
50 - 160 KHz
VIDEO
• Video dot rate
• Input impedance
- Video
234 MHz
75 ohm
- Sync
2.2 kOhm
0.7 Vpp
• Input signal levels
Separate sync
• Sync input signal
• Sync polarities
Composite sync
Positive and negative
WHITE COLOR TEMPERATURE
Chromaticity CIE coordinates:
• at 9300 K degrees
• at 6500 K degrees
• at 5500 K degrees
x = 0.283 / y = 0.297
x = 0.313 / y = 0.329
x = 0.332 / y = 0.347
* These information are subject to change without notice.
Automatic Power Saving
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor
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109B Product Information
can automatically reduce its power consumption when not in use. And if an input from a keyboard,
mouse or other input device is detected, the monitor will automatically "wake up". The following
table shows the power consumption and signaling of this automatic power saving features:
Power Management Definition
Power
VESA's Mode
Video
H-sync
V-sync Power Used
LED color
Saving (%)
ON
Active
Yes
No
Yes
Yes
No
0 %
89%
89%
97%
Green
Yellow
Yellow
Amber
< 95W
< 10W
< 10W
< 3W
Stand-by
Suspend
OFF
Blanked
Blanked
Blanked
Yes
No
No
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
17.3" x 17.6" x 15.6" / 440 x 447 x 396 mm (including base)
17.3" x 15.7" x 15.6" / 440 x 399 x 396 mm (excluding base)
• Dimensions
• Weight
20.0 kg
• Power supply
90 - 264 VAC, 50/60Hz
0° to 35°C / 32° to 95°F
-25° to +65°C / -13° to -149°F
5% to 95%
• Temperature (operating)
• Temperature (storage)
• Relative humidity
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.
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109B Product Information
* These information are subject to change without notice.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable (IBM systems):
Pin
No.
Pin
No.
Assignment
Assignment
No pin
1
2
Red video input
9
Green video input
10 Logic ground
Identical output -
11
3
4
Blue video input
connected to pin 10
Identical output -
connected to pin 10
12 Serial data line (SDA)
5
6
7
8
Ground
13 H. Sync / H+V
Red video ground
Green video ground
Blue video ground
14 V. Sync (VCLK for DDC)
15 Data clock line (SCL)
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Installing your Monitor
Installing your Monitor
Front View
Power button switches your monitor on.
OK button which when pressed will take you to the OSD controls
Contrast hotkey. When the UP arrow is pressed, the adjustment
controls for the CONTRAST will show up.
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Installing your Monitor
UP and DOWN buttons are used when adjusting the OSD of your
monitor
Brightness hotkey. When both the LEFT and RIGHT arrows are
pressed at the same time, then the adjustment controls for
BRIGHTNESS will show up.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also
used in adjusting the OSD of your monitor.
Rear View
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Installing your Monitor
1. Power in - attach power cable here.
2. USB Port - attach your USB Upstream cable here. (Not available on all
models.)
3. Video In - this is a cable which is already attached to your monitor. Connect
the other end of the cable to your PC.
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Installing your Monitor
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On-Screen Display
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of
monitors directly though an on-screen instruction window. The user interface provides user-
friendliness and ease-of-use when operating the monitor.
Basic and simple instruction on the control keys.
On the front controls of your monitor, once you press the
Main Controls window will pop up and you can now start making adjustments to your monitor's
various features. Use the or the keys to make your adjustments within.
button, the On Screen Display (OSD)
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On-Screen Display
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On-Screen Display
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Customer Care and Warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY TO READ THE WARRANTY COVERED:
EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey
PACIFIC: Australia • New Zealand
AFRICA: Morocco • South Africa
MIDDLE EAST: Dubai • Egypt
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Glossary
Glossary
A
Autoscan
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically
horizontal and vertical frequencies of input signals with those of the installed video card. An
autoscan monitor can thus operate with a wide range of video cards. MultiSync, a registered
trademark of NEC, provides a similar function.
B
Balanced pincushion
See Geometric distortion
BNC connection
A special construction of connector used in some monitors with higher horizontal scanning
frequency. The BNC connection can provide the optimum shielding and matching characteristic
impedance of video signal path to ensure the best video performance.
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Glossary
C
CE Mark
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance
with European Community safety, EMI and EMS requirements and is compulsory on products for
sale in the European Community.
Color temperature
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of
a black body radiating with the same dominant frequency as the source.
Most Philips monitors offer the possibility of setting the color temperature to any desired value.
Contrast
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of a
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Glossary
picture is set by the brightness of the unexcited phosphor, which is governed by the degree with
which ambient light is reflected. Contrast is therefore reduced in conditions of high ambient light
levels. Black Matrix tubes reflect less ambient light so exhibit higher contrast than other tubes.
Convergence error
Bean misalignment causing one or more of the three beams passing through the wrong aperture in
the shadow mask and striking a phosphor dot in the wrong triad.
Convergence error is expressed in mm often at three well-defined points on the screen, designated
A, B and C (see figure ). Also known as misconvergence.
Points where convergence error is specified.
Convergence-error correction
A method of correcting for convergence error to insure that all three beams land simultaneously in
the same triad. This is usually accomplished by means of special convergence-error correction coils
in the deflection yoke.
CRT
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Glossary
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a
cathode are periodically scanned across a phosphor screen by means of deflection circuitry. A
special form of the cathode-ray tube is the TV and monitor picture tube.
CustoMax
Philips proprietary monitor control software that allows users to control parameters (e.g., Size, Color,
Geometry) using software running in Windows. CustoMax is compatible with existing VGA cards.
See CrystalClear FAQ and USB Bay FAQ.
D
DDC (Display Data Channel)
DDC is a communication channel for displays and computers. The DDC feature allows the monitor
controller to be automatically configured to make optimal use of the display without manual user
interaction. DDC is implemented as part of the new Plug & Play approach introduced into the PC
market to increase user friendliness.
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Glossary
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B,
PC can request information from monitor; and (3) DDC2Bi which is a two-way communication -
monitor can be addressed and PC or graphics board can give commands to monitor.
DDC 1/2B
See DDC.
DDC 2Bi
See DDC.
Degaussing
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at
switch-on to minimize picture distortion. This is usually accomplished by means of a special
degaussing coil through which a decaying alternating current is passed to generate an alternating
magnetic field that gradually decays to demagnetize the tube. Some monitors offer a manual
degaussing facility that can be activated at any time.
Digital control
Microprocessor-based digital control of picture parameters and video modes for complete control of
picture settings and modes and instant recall of all settings at the push of a button. This is a very
advanced feature that allows the user to switch to any required mode at any instant without having to
spend time readjusting the picture. It is currently available in most Philips monitors.
Dot pitch
The shortest distance between two phosphor dots of the same color on the screen. The smaller the
dot pitch, the better the resolution of the monitor.
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Glossary
Dot rate
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred
between the video card and subsequent processing circuitry.
Also known as video dot rate.
E
Electromagnetic radiation standards
International standards set to limit electromagnetic emissions from monitors. There are currently two
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Glossary
important standards both derived from regulations originally laid down by Swedish authorities.
MPR-II
The standard originally proposed by the Swedish National Board of Measurement and Testing. It set
maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted as a
world standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field levels
measured at a distance of 50 cm from the center of the monitor (see table).
TCO
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of
Professional Employees ) set a standard even more severe than MPR-II, especially for alternating
electric fields (AEF). The TCO standard is more severe since not only are the permitted field levels
reduced compared with MPR-II, but the measuring distance is also reduced (see table).
Electromagnetic radiation standards
EMI (Electrical Magnetic Interference)
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.
EMS (Electrical Magnetic Sustainment)
The ability of electrical or electronic equipment to function properly in the environment with electrical
and/or magnetic interference.
F
Flicker
Very rapid variations in picture intensity caused by the finite time required for the electron beam to
scan a picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam
scanning-in each line of the picture; and frame flicker (or field flicker if the picture is interlaced)
caused by the frame repetition rate of 50 frames/second. Frame flicker is noticeable with GUI and
DTP software (which have a light background), and can be very disturbing, especially for those who
work regularly with displays - contributing to eye strain, headaches, visual blurring, stress, etc. The
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problem can, however, be eliminated by increasing the refresh rate (number of frames/second) of
the monitor to a value above around 70 Hz. Sensitivity to flicker appears to diminish with increasing
age.
H
Hertz
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to 1
cycle/second.
Horizontal dot pitch
See Dot pitch.
Horizontal scanning frequency
Also called line frequency and expressed in kHz, it is the number of video lines written on the screen
every second (from left to right). The higher the horizontal scanning frequency, the better the
resolution (i.e., the higher the resolution and/or the higher the refresh rate).
I
INF File
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Glossary
INF file (Information File)
Information (INF) files store information in a specific format. The set-up functions retrieve information
from the INF file to use when performing installation operations. Examples of the type of information
stored in an INF file include INI and registry changes, file names, and locations of the source files on
source media.
Interlaced/non-interlaced
Interlaced.
The method of writing a picture on the screen by initially writing all even lines and subsequently
writing all odd lines of the picture. Result: The complete picture is composed of two interlaced half
pictures (or fields). With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or frame)
frequency of 25 Hz.
Non-interlaced.
The method of writing a picture on the screen by successive video lines of the picture so that a full
frame is written onto the screen in one vertical sweep of the beams. With a non-interlaced display, a
vertical frequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution,
non-interlaced modes are preferable to interlaced modes; however, generation of non-interlaced
modes is more expensive.
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Glossary
L
Linearity
The degree to measure the actual location of a pixel on the screen corresponds with its intended
location. ( see figure )
Line frequency
See Horizontal scanning frequency.
Low-emission monitor
A monitor that complies with international standards on radiation.
See Electromagnetic radiation standards.
Low-frequency electric and magnetic fields
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Glossary
Alternating fields generated by the deflection yoke. These are subject to increasing attention, notably
by governing authorities, the trade and the press. Although there is no scientific evidence that
monitor emissions are harmful, much effort has gone into reducing emissions on the principle of
better safe than sorry. Currently, there are two areas of interest: very-low frequency (VLF) electric
and magnetic fields extending from 2 kHz to 400 kHz, and extreme low frequency (ELF) fields
extending from 5 Hz to 2 kHz.
See also Electromagnetic radiation standards.
M
Moiré effect
A fringe pattern arising from the interference between two superimposed line patterns.
In a monitor it comes from the interference between the shadow mask pattern and the video
information (video moiré), and between the shadow mask pattern and the horizontal line pattern
(scan moiré). It shows itself as wavy patterns on the screen and becomes more noticeable as
monitor resolution increases. Since the video signal varies continuously, little can be done about
video moiré. Scan moiré depends on the horizontal scanning frequency and can be alleviated by
appropriate choice of frequency. Autoscan (MultiSync) monitors, which operate over a range of
scanning frequencies, may sometimes exhibit moiré in certain video modes.
MPR
See Electromagnetic radiation standards.
MultiSync monitor
See Autoscan monitor.
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Glossary
N
Non-interlaced
See Interlaced/non-interlaced.
O
OSD (On Screen Display)
The feature that allows an end user to adjust screen performance and parameters of monitors
directly through an on-screen instruction window. See CustoMax in CrystalClear section.
Overscan
The practice in which areas without useful video information are scanned outside the visible screen
area in order to make maximum use of the screen for display of active video information. This
practice is occasionally necessary because some video cards generate a video pattern that is
smaller than the visible screen area, resulting in an image that is smaller (and less legible) than it
needs to be.
P
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Parallelogram Distortion
See Geometric distortion.
Phosphor
Generic name for the class of substances that exhibit luminescence. To produce a picture on screen,
phosphors are deposited on the inner surface of the picture-tube screen and excited into
luminescence by the electron beam. Typical examples of phosphors are P22 medium short-
persistence phosphor and EBU high-color-saturation phosphor.
Pin-cushion Distortion
See Geometric distortion.
Pixel
Abbreviation for picture element, the smallest element of the picture that can be displayed on the
screen. The smaller the pixel size, the better the resolution of the monitor. Pixel size is determined
by the size of the electron spot on the screen and not necessarily by the phosphor dot pitch (the size
of the triad). Thus, a monitor with a large electron spot covering several triads can exhibit poor
resolution even though its dot pitch is small.
Pixel frequency
The number of pixels that can be written in a video line per second.
Pixel rate
See pixel frequency
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Glossary
Plug-and-Play
See DDC. See USB section.
R
Raster
The area on screen that electron beam can reach.
Refresh rate
See Vertical scanning frequency.
Resolution
The number of pixels that can be displayed on the screen. The resolution is specified as the number
of pixels in a line multiplied by the number of horizontal lines.
See also video graphic adapter.
Rotation function
The feature that allows users to adjust the whole screen rotating to be horizontal.
Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces
toward the different direction.
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Glossary
S
Screen coatings
Anti-Static coatings
Due to bombardment by beam electrons, monitor screens become electrically charged when in use.
Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a
conductive coating deposited on the screen (or on a glass panel immediately in front of the screen)
that conducts away the charge and prevents screen dust build-up.
AGAS (Anti-Glare, Anti-Static) coating
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It
operates by diffusing reflected light to blur images of light sources on the screen. To provide anti-
static properties, the coating is impregnated with small conductive particles.
ARAS (Anti-Reflection, Anti-Static) coating
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Glossary
ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It is
composed of a multi-layer structure of transparent dielectric material that suppresses specular
reflections by broadband interference effects at the screen surface. Anti-static properties are
provided by a single conductive layer within the multi-layer structure.
With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the
reflectivity of uncoated screens) to less than 0.5%. ARAS also has a major advantage over other
screen treatments: It doesn't diffuse or scatter reflected light, so picture contrast and sharpness
remain completely unimpaired. It's also easy to clean and tough enough to withstand commercially
available cleaning agents.
The ARAS coating reflects only about 0.5% of the incident light.
AGRAS (Anti-Glare anti-Reflection Anti-Static) coating.
A combined anti-reflection, anti-glare, anti-static coating.
Self-test function
A monitor equipped with hardware or software to automatically detect cable connection status.
Shape
Deviation of a reproduced picture from its intended shape. The following types of distortion are most
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common:
SOG (Synchronization On Green)
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical sync
pulse, red color signal, green color signal and blue color signal. Signals from a PC are transmitted to
a monitor using one of three methods:
1. Separate sync: Horizontal and Vertical sync signals transmitted separately
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.
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Glossary
T
TCO
See Electromagnetic radiation standards.
Tilt function
See rotation function.
Trapezoid distortion
See Geometrical distortion.
TTL signal
A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors. With
TTL driving, the red, green and blue signals can only be switched on or off or provided with an
intensity signal. A TTL-driven monitor can thus display a maximum of 64 colors. Video standards
such as MDA, CGA and EGA are based on TTL level.
U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and
bus bandwidth) required by peripherals. USB makes necessary resources available without user
intervention.
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Glossary
●
USB eliminates "case angst" -- the fear of removing the computer case to install add-on
peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing
new peripherals.
●
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on
(scanner or video camera, for example) and a joystick. More and more peripherals for
multimedia computers arrive on the market every day. With USB, up to 127 devices can run
simultaneously on a computer.
●
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to
install peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub.
Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low
cost and complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB.
Attachment points are referred to as ports. Each hub converts a single attachment point into multiple
attachment points. The architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports
of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each
downstream port and enable the distribution of power to downstream devices. Each downstream
port can be individually enabled and configured at either full or low speed. The hub isolates low
speed ports from full speed signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-
controlled switch between the upstream port and downstream ports. It also has hardware support for
reset and suspend/resume signaling. The controller provides the interface registers to allow
communication to/from the host. Hub specific status and control commands permit the host to
configure a hub and to monitor and control its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the
context of the reference. At the lowest level, device may refer to a single hardware component, as in
a memory device. At a higher level, it may refer to a collection of hardware components that perform
a particular function, such as a Universal Serial Bus interface device. At an even higher level, device
may refer to the function performed by an entity attached to the Universal Serial Bus; for example, a
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Glossary
data/FAX modem device. Devices may be physical, electrical, addressable, and logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a
hub electrically farthest from the host that generates downstream data traffic from the hub.
Downstream ports receive upstream data traffic.
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically
closest to the host that generates upstream data traffic from the hub. Upstream ports receive
downstream data traffic.
UPS (Universal Power Supply)
The monitor with UPS feature can work in different countries with various mains voltage.
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Glossary
V
Vertical dot pitch
See Dot pitch.
Vertical scanning frequency
Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode.
In non-interlaced mode vertical scanning frequency is the number of frames (complete pictures)
written to the screen every second (also known as refresh rate).
Vertical sync pulses
A train of square shaped waveforms that define the start of a new frame.
VESA
Video Electronic Standards Association, a consortium of manufacturers formed to establish and
maintain industry-wide standards for video cards and monitors. VESA was instrumental in the
introduction of the Super VGA and Extended VGA video graphics standards (see Video graphics
adapters) with a refresh rate of 70 Hz, minimizing flicker and helping to reduce operator eyes fatigue
and stress.
Video dot rate
See Dot rate.
Video graphics adapters
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Glossary
A card equipped with a character or graphic generator and video memory, which maps to the screen.
A microprocessor scans video memory and translates bit information from the computer into
displayable video signals for the monitor. These cards comply with various standards that determine
the nature and quality of the display.
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher
resolution than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette
of 256 colors. VGA could also emulate EGA and CGA.
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-
interlaced) and a refresh rate slightly higher than IBM's XGA 8514A.
High-end, graphics adapters, introduced over the last three years for professional workstations, offer
top resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and
bandwidths up to 200 MHz.
VIS (Viewable Image Size)
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is always
less than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor is only
about 16 inches. It depends on the useful screen size of CRT and the opening of a monitor's front
cabinet.
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Troubleshooting
Troubleshooting
Common Problems
Having trouble? Something not working? Before calling for help, try these suggestions.
Having this
Check these items
problem?
●
●
●
Make sure the Power cable is plugged into the power outlet
and back of the monitor.
Power button on top of the monitor should be in the ON
position.
Disconnect the monitor from the power outlet for about one
minute.
No Picture
(Power LED not lit)
●
●
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
The Energy Saving feature may be activated
No Picture
(Power LED is amber
or yellow)
●
●
●
●
Make sure the Brightness and Contrast controls are set
correctly.
Make sure the monitor cable is properly connected to your
computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
No Picture
(Power LED is green)
●
●
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Troubleshooting
Screen doesn't show
●
Make sure the monitor cable is properly connected to your
computer. (Also refer to the Quick Start Guide).
Check to see if the monitor cable has bent pins.
Make sure the computer is turned on.
●
●
when you turn on the
monitor
●
If you are using a non-VESA-DDC standard video card,
turn the DDC1 / 2B feature Off.
No color or intermittent
color
●
●
●
The picture may need degaussing.
Remove any nearby magnetic objects.
Face the monitor toward the East for the best picture
quality.
Color appears blotchy
●
●
Check the Color Temperature.
Make sure the monitor cable is properly connected to your
computer.
Missing one or more
colors
●
Check to see if the monitor cable has bent pins.
●
●
Adjust the Brightness and Contrast controls.
Check your video card and it's owner's manual instructions
for it may be a non-VESA-DDC Standard card.
Dim Picture
●
●
Adjust the Horizontal and/or Vertical Size.
Adjust the Zoom.
Picture is too large or
too small.
●
Adjust the geometry.
Edges of the picture
are not square.
●
●
Eliminate the use of a video extension cable and/or video
switch box.
Face the monitor toward the East for the best picture
quality.
Picture has a double
image.
●
●
Check to make sure Moiré is switched off.
Adjust Sync Input.
Picture is not sharp.
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Troubleshooting
●
Unstable Picture
Increase your refresh rate.
Problem with On
Screen Display
●
Refer to the instructions and troubleshooting information in
that chapter.
For further assistance, refer to the Consumer Information Centers list to contact your local Philips
distributor.
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Regulatory Information
Regulatory Information
TCO'92 and TCO '99 Information
• TCO '99 : Available on 105S10, 105S15, 105B10, 107S10, 107S15, 107B10, 107P10, 109S10,
109B10, 109P10, 201B10, 201B12, and 201P10.
• TCO '92 : Available on 105B13, 107B13.
Congratulations! You have just purchased a TCO '92 / '99 approved
and labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed
to reducing the burden on the environment and also to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the
adaptation of goods and services to the environment. The main problem, as far as computers and
other electronics equipment are concerned, is that environmentally harmful substances are used
both in the products and during their manufacture. Since it is not so far possible to satisfactorily
recycle the majority of electronics equipment, most of these potentially damaging substances sooner
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Regulatory Information
or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are
important from the viewpoints of both the work (internal) and natural (external) environments. Since
all methods of electricity generation have a negative effect on the environment (e.g. acidic and
climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in
offices is often left running continuously and thereby consumes a lot of energy.
What does labeling involve?
This product meets the requirements for the TCO'99 scheme which provides for international and
environmental labeling of personal computers. The labeling scheme was developed as a joint effort
by the TCO (The Swedish Confederation of Professional Employees), Svenska
Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens
Energimyndighet (The Swedish National Energy Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission
of electric and magnetic fields, energy consumption and electrical and fire safety.
The environmental demands impose restrictions on the presence and use of heavy metals,
brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other
things. The product must be prepared for recycling and the manufacturer is obliged to have an
environmental policy which must be adhered to in each country where the company implements its
operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period
of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of
time to reactivate the computer shall be reasonable for the user.
Labeled products must meet strict environmental demands, for example, in respect of the reduction
of electric and magnetic fields, physical and visual ergonomics and good usability.
Below you will find a brief summary of the environmental requirements met by this product. The
complete environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
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Regulatory Information
Current information regarding TCO'99 approved and labeled products may also be obtained via
the Internet, using the address: http://www.tco-info.com/
Environmental Requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their
purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer
casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride,
and those flame retardants are chemically related to another group of environmental toxins, PCBs.
Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise
to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the
bio-accumulative* processes. Flame retardants have been found in human blood and researchers
fear that disturbances in fetus development may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must
not contain flame retardants with organically bound bromine or chlorine. Flame retardants are
allowed in the printed circuit boards since no substitutes are available.
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99
requirement states that batteries, the color-generating layers of display screens and the electrical or
electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is
toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any
mercury. It also demands that mercury is not present in any of the electrical or electronics
components associated with the labeled unit.
CFCs (freons)
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Regulatory Information
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the
manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed
circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere,
causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer
(malignant melanoma) as a consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the
nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement
permits the inclusion of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
Energy Star Declaration
PHILIPS
109B1*
This monitor is equipped with a function for saving energy which supports the VESA Display
Power Management Signaling (DPMS) standard. This means that the monitor must be
connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK
specification 803299/94. Time settings are adjusted from the system unit by software. From
indicated inactivity to Power Saving Position A2, the total time must not be set to more than 70
minutes.
NUTEK
VESA State
ON
LED Indicator
Green
Power Consumption
< 95 W
Normal operation
Power Saving
Suspend
Yellow
< 10 W
Position A1
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Regulatory Information
Power Saving
OFF
Amber
< 3 W
Position A2
®
As an ENERGY STAR Partner, PHILIPS has determined that this product
®
meets the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for quite a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●
●
●
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a
computer device.
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Regulatory Information
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques
de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues
de façon à fourir une protection raisonnable contre les interférences nuisibles dans le
cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des
hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la
réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures suivantes:
●
●
●
●
Réorienter ou déplacer l'antenne de réception.
Augmenter la distance entre l'équipement et le récepteur.
Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu l'approbation des services compétents en
matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
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Regulatory Information
EN 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference
(VCCI) for Information technology equipment. If this equipment is used near a radio or television
receiver in a domestic environment, it may cause radio Interference. Install and use the equipment
according to the instruction manual.
Class B ITE
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Regulatory Information
MOC Notice (South Korea Only)
Class B Device
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong
socket). All equipment that works together (computer, monitor, printer, and so on) should have the
same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit
protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power
supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage
requirements of standards PN-93/T-42107 and PN-89/E-06251.
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Regulatory Information
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BCIQ Notice (Taiwan Only)
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Regulatory Information
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten,
daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can
recycle your product to increase the amount of reusable materials and to minimize the amount to be
disposed of.
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Regulatory Information
Please find out about the local regulations on how to dispose of your old monitor from your local
Philips dealer.
Information for UK only
WARNING - THIS APPLIANCE MUST BE
EARTHED.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362 5A,A.
S.T.A. or BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate 3-
pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
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Regulatory Information
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "EARTH" ("E")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "E" or by the Earth symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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Other Related Information
Other Related Information
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated
15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which
the equipment will be installed and / or be marked HAR.
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6B3G10 Multimedia Base (option)
6B3G10 Multimedia Base (option)
Technical Specifications*
• Output power
• Bass Boost
2 x 1.5W RMS / 36W PMPO
• Headphone connection
• Microphone in/out
• Includes
3.5 mm jack
3.5 mm jack
Audio cable and AC adapter
9.4" x 2.1" x 8.2" / 239 x 54 x 208 mm
5W
• Dimension
• Power consumption
Description of the Controls
A. Bass button
Turn on or off to enhance the
Bass sound.
B. Power knob / Volume knob
Turn clockwise to switch power
on. Turning the knob more will
increase the volume.
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6B3G10 Multimedia Base (option)
C. Headphone jack
Attach your headphones here.
The loudspeakers will
automatically switch off once
headphones are connected.
D. Microphone jack
Attach your microphone here.
E. Audio In
Connect this to the audio
output of your PC.
F. MIC Out
Connect this to the microphone
output of your PC.
G. DC Input
Connect power input here.
Installing your Multimedia Pedestal
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6B3G10 Multimedia Base (option)
1. To INSTALL
●
●
Slide the pedestal, aligning with the holes on the
side.
Then click the back hook into the corresponding
hole on the bottom plate of your monitor.
2. To UN-INSTALL
●
●
Lift the back hook from the hole on the bottom
plate of your monitor.
Slide out the pedestal the opposite direction
(from when you installed it).
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USB Hub (Optional Feature)
PCUH411 USB Hub (Option)
Installing your USB Hub
Installing on a
conventional base.
1. Take out the USB
hub from the box.
2. Take off the USB
hub cover.
3. Slightly tilt and lift
the base of your
monitor.
4. Attach the USB hub
by clipping into the
base.
5. You can reposition
the USB hub along
the base to suit your
needs.
Installing on the
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USB Hub (Optional Feature)
Multimedia base.
Follow Steps 1 and 2
above.
6. Position the USB
hub to the back of the
Multimedia Pedestal.
7. Attach the USB
hub by sliding-in to
the Multimedia base.
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109B The OSD Controls
The OSD Controls
BRIGHTNESS
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the
light coming from the screen. A 50% brightness is recommended.
1) Press the
or
button on the monitor. The BRIGHTNESS window appears.
2) Press the
or
button to adjust the brightness.
3) When the brightness is adjusted to the level desired, stop pressing the
or
button and
after three seconds the BRIGHTNESS window will disappear with the new adjustment saved.
After the BRIGHTNESS window has disappeared, to continue to the
CONTRAST window, follow the steps under CONTRAST.
Smart
Help
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109B The OSD Controls
CONTRAST
To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the
light and dark areas on the screen. A 100% contrast is recommended.
1) Press the
or
button on the monitor. The CONTRAST window appears.
2) Press the
or
button to adjust the contrast.
3) When the contrast is adjusted to the level desired, stop pressing the
or
button and after
three seconds the CONTRAST window will disappear with the new adjustment saved.
After the CONTRAST window has disappeared, to continue to the MAIN
CONTROLS, follow the steps under LANGUAGE
Smart
Help
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109B The OSD Controls
LANGUAGE
The ON SCREEN DISPLAY shows its settings in one of five languages. The default is English, but
you can select French, Spanish, German, or Italian.
1) Press the
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE
should be highlighted.
2) Press the
button again. The LANGUAGE window appears.
3) Press the
or
button until the desired language is highlighted.
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109B The OSD Controls
4) Press the
button to confirm your selection and return to MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted...
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to INPUT SIGNAL SELECTION, press the
button until
INPUT SIGNAL SELECTION is highlighted. Next, follow steps 3 - 5 under
INPUT SIGNAL SELECTION.
Help
. . . to exit completely, press the
button
INPUT SIGNAL SELECTION (Not available in all models)
INPUT SIGNAL SELECTION determines what you see on the screen. The default setting is INPUT
A, but if the video input signal is different that the output signal, you may want to change it to INPUT
B.?
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until INPUT SIGNAL SELECTION is highlighted.
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109B The OSD Controls
3) Press the
button. The INPUT SIGNAL SELECTION window appears.
4) Press the
5) Press the
or
button to highlight INPUT B or INPUT A.
button to confirm your selection and return to the MAIN CONTROLS window.
CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ZOOM, press the
Next, follow steps 3 - 5 under ZOOM.
button until ZOOM is highlighted.
Help
. . . to exit completely, press the
button
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109B The OSD Controls
ZOOM
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow
the steps below.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ZOOM is highlighted.
3) Press the
button. The ZOOM window appears.
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109B The OSD Controls
4) Press the
5) Press the
or
button to adjust ZOOM.
button to confirm your selection and return to the MAIN CONTROLS window.
CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ADJUST HORIZONTAL, press the
button until ADJUST
HORIZONTAL is highlighted. Next, follow steps 3 - 7 under ADJUST
HORIZONTAL.
Help
. . . to exit completely, press the
button
ADJUST HORIZONTAL
ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left
or right. Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST
HORIZONTAL expands or controls the image on your screen, pushing it out toward the left and
right sides or pulling it in toward the center.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST HORIZONTAL is highlighted.
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109B The OSD Controls
3) Press the
button. The ADJUST HORIZONTAL window appears. ADJUST POSITION should
be highlighted.
4) Press the
or
button to move the image to the left or right.
5) When the position is adjusted, press the
press the to highlight ADJUST SIZE.
button to return to MAIN CONTROLS window, or
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109B The OSD Controls
6) To adjust the horizontal size, press the
or
button.
7) When the size is adjusted, press the
MAIN CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ADJUST VERTICAL, press the
button until ADJUST
VERTICAL is highlighted. Next, start with step 3 under ADJUST VERTICAL
and follow the directions.
Help
. . . to exit completely, press the
button
ADJUST VERTICAL
ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down.
Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL
expands or controls the image on your screen, pushing it out toward the top or bottom or pulling it in
toward the center.
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109B The OSD Controls
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST VERTICAL is highlighted.
2) Press the
3) Press the
highlighted.
button. The ADJUST VERTICAL window appears. ADJUST POSITION should be
4) Press the
or
button to move the image up or down.
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109B The OSD Controls
5) When the position is adjusted, press the
button to return to MAIN CONTROLS window, or
press the
to highlight ADJUST SIZE.
6) To adjust the vertical size, press the
or
button.
7) When the size is adjusted, press the
MAIN CONTROLS will be highlighted.
button to return to MAIN CONTROLS window. CLOSE
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ADJUST SHAPE, press the
button until ADJUST
SHAPE is highlighted. Next, start with step 3 under ADJUST SHAPE and
follow the directions.
Help
. . . to exit completely, press the
button
ADJUST SHAPE
ADJUST SIDE CURVE
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109B The OSD Controls
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options.
These two options are PINCUSHION and BALANCED pincushion. Note: use these features only
when the picture is not square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
4) Press the
button. The SIDE CURVE window appears. PINCUSHION should be highlighted.
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109B The OSD Controls
5) To adjust the pincushion, press the
or
button.
6) When the pincushion is adjusted, press the
button to highlight BALANCED or press the
button to return to the ADJUST SHAPE window.
7) To adjust the balanced pincushion, press the
or
button.
8) When the balanced pincushion is adjusted, press the
button to return to the ADJUST
SHAPE window. BACK TO MAIN WINDOWS will be highlighted.
9) Press the button to return to the MAIN CONTROLS window, or press the
button until
ADJUST SIDE ANGLES is highlighted.
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109B The OSD Controls
After returning to MAIN CONTROLS . . .
...to continue to ADJUST SIDE ANGLES, start with step 5 under ADJUST
SIDE ANGLES and follow the directions.
Smart
Help
...to exit completely, press the
button twice.
...to adjust only the BALANCED pincushion, follow steps 1 - 4 above, then
press the button, and follow steps 7 - 9.
ADJUST SIDE ANGLES
ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options.
These two options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when
the picture is not square.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
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109B The OSD Controls
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
4) Press the
5) Press the
button to highlight ADJUST SIDE ANGLES.
button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted.
6) To adjust the trapezoid, press the
or
button.
7) When the trapezoid is adjusted, press the
the
button to highlight PARALLELOGRAM or press
button to return to the ADJUST SHAPE window.
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109B The OSD Controls
8) To adjust the parallelogram, press the
or
button.
9) When the parallelogram is adjusted, press the
button to return to the ADJUST SHAPE
window. BACK TO MAIN WINDOWS will be highlighted.
10) Press the
button to return to the MAIN CONTROLS window, or press the
button until
ROTATE IMAGE is highlighted.
After returning to MAIN CONTROLS . . .
...to continue to ROTATE IMAGE, start with step 5 under ROTATE IMAGE and
follow the directions.
Smart
Help
...to exit completely, press the
button twice.
...to adjust only the PARALLELOGRAM, follow steps 1 - 4 above, then press
the button, and follow steps 7 - 9.
ROTATE IMAGE (Not available in all models)
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These
two options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the
picture is not square.
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109B The OSD Controls
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST SHAPE is highlighted.
2) Press the
3) Press the
highlighted.
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be
arrow until ROTATE IMAGE is highlighted.
4) Press the
5) Press the
button. The ROTATE IMAGE window appears. ROTATE should be highlighted.
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109B The OSD Controls
6) To adjust the rotation, press the
or
button.
7) When the rotation is adjusted, press the
button to return to the ADJUST SHAPE window.
BACK TO MAIN CONTROLS should be highlighted.
8) Press the
button to return to MAIN CONTROLS.
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ADJUST COLOR, press the
button until ADJUST
COLOR is highlighted. Next, start with step 3 under ADJUST COLOR and
follow the directions.
Help
...to exit completely, press the
button twice.
ADJUST COLOR
Your monitor has three preset options you can choose from. The first option is for GENERAL USE,
which is fine for most applications. The second option is for IMAGE MANAGEMENT, which includes
projects such as desktop publishing, viewing a DVD from your DVD player or pictures on the World
Wide Web, and playing video games. The third option is for PHOTO RETOUCH, which is for
working with pictures you have imported into your computer and want to alter. When you select one
of these options, the monitor automatically adjusts itself to that option. There is also a fourth option,
USER PRESET, which allows you to adjust the colors on your screen to a setting you desire.
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109B The OSD Controls
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until ADJUST COLOR is highlighted.
2) Press the
3) Press the
button. The ADJUST COLOR window appears.
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109B The OSD Controls
4) Press the
or
button to highlight 9300K for GENERAL USE, 6500K for IMAGE
MANAGEMENT, 5500K for PHOTO RETOUCH, or USER PRESET.
5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH,
press the
button to confirm you selection and return to the MAIN CONTROLS window. CLOSE
MAIN CONTROLS will be highlighted.
6a) ?If USER PRESET is highlighted, press the
button to highlight RED. Next, press
the
or
button to adjust the color red.
6b) ?When finished with RED, press the
button to adjust the color green.
button to highlight GREEN. Next, press the
button to highlight BLUE. Next, press the
or
6c) ?When finished GREEN, press the
button to adjust the color blue.
or
6d) ?When all adjustments are complete, press the
button to confirm your adjustments and
return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.
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109B The OSD Controls
After returning to MAIN CONTROLS. . .
Smart
Help
. . . to continue to RESET TO FACTORY SETTINGS, press the
button
until RESET TO FACTORY SETTINGS is highlighted. Next, start with step 3
under RESET TO FACTORY SETTINGS.
. . . to exit completely, press the
button.
RESET TO FACTORY SETTINGS
RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until RESET TO FACTORY SETTINGS is highlighted.
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109B The OSD Controls
3) Press the
4) Press the
button. The RESET TO FACTORY SETTINGS window appears.
or
button to select YES or NO. NO is the default. YES returns all settings to
their original factory adjustments.
5) Press the
button to confirm your selection and return to the MAIN CONTROLS window.
CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to EXTRA CONTROLS, press the
button until EXTRA
Help
CONTROLS is highlighted. Next, start with step 3 under EXTRA CONTROLS.
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109B The OSD Controls
. . . to exit completely, press the
button.
EXTRA CONTROLS
DEGAUSS
EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes
electromagnetic build up that may distort the color on your screen.
1) Press the
2) Press the
button on the monitor. The MAIN CONTROLS window appears.
button until EXTRA CONTROLS is highlighted.
3) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.
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109B The OSD Controls
4) To degauss your screen, press the
button. Your screen will be degaussed, then the MAIN
CONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
. . . to continue to ADJUST MOIRE, press the
button until EXTRA
CONTROLS is highlighted. Next, start with step 3 under EXTRA CONTROLS,
ADJUST MOIRE.
Help
. . . to exit completely, press the
button.
ADJUST MOIRE (Not available in all models)
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern
arising from the interference between two superimposed line patterns. To adjust your moire, follow
the steps below. Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be
affected.
1) Press the
button on the monitor. The MAIN CONTROLS window appears.
2) Press the DOWN CURSOR button until EXTRA CONTROLS is highlighted.
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109B The OSD Controls
3) Press the
4) Press the
button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.
button until ADJUST MOIRE is highlighted.
5) Press the
button. The ADJUST MOIRE window appears. HORIZONTAL will be highlighted.
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109B The OSD Controls
6) To adjust the horizontal moire, press the
or
button.
7) When the horizontal moire is adjusted, press the
button to highlight VERTICAL.
8) To adjust the vertical moire, press the
or
button.
9) When the vertical moire is adjusted, press the
button to return to the EXTRA CONTROLS
window. BACK TO MAIN CONTROLS will be highlighted.
After returning to MAIN CONTROLS . . .
Smart
Help
. . . to exit completely, press the
button.
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F1rst Choice Warranty
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you
encounter any difficulties while installing or using this product, please contact
Philips directly to benefit from your Philips F1rst Choice Warranty. This three-year
service warranty entitles you to a swap model on-site within 48 hours of your call
being received.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips
F1rst Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
●
●
●
●
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:
❍
❍
❍
286/386/486/Pentium Pro/Internal memory
Operating system (Windows, DOS, OS/2, MAC)
Fax/Modem/Internet program?
●
Other cards installed
Having the following information available will also help speed up the process:
●
●
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from
08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to
18.00 hrs CET by using one of the toll-free numbers. Click here to access the F1rst Choice Contact
Information. Or you can reach us via:
Website: http://www.pcstuff.philips.com
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F1rst Choice Warranty
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International Guarantee
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the
highest quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge
labor and replacement parts irrespective of the country where it is repaired during a period of 12
months from date of purchase. This international Philips guarantee complements the existing
national guarantee obligations to you of dealers and Philips in the country of purchase and does not
affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in
accordance with its operating instructions and upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's name and model and production number of the
product.
The Philips guarantee may not apply if:
●
●
the documents have been altered in any way or made illegible;
the model or production number on the product has been altered, deleted, removed or made
illegible;
●
●
repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips
dealer. In the event you require service whilst in another country a dealer address can be given to
you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can
be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully before contacting your dealer. If you have questions which your dealer cannot answer or
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International Guarantee
Website: http://www.pcstuff.philips.com
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United States Guarantee
LIMITED WARRANTY (Computer Monitor)
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*
*Product will be exchanged with a new or renewed to original specifications unit within two
business days for the first year. This product must be shipped in at your expense for service during
years two and three.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document
showing that you purchased the product is considered proof of purchase. Attach it to this owner's
manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period.
When the warranty on the original product expires, the warranty on all replaced and repaired
products and parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
●
●
●
labor charges for installation or setup of the product, adjustment of customer controls on the
product, and installation or repair of antenna systems outside of the product.
product repair and/or part replacement because of misuse, accident, unauthorized repair or
other cause not within the control of Philips Consumer Electronics.
reception problems caused by signal conditions or cable or antenna systems outside the
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United States Guarantee
unit.
●
●
a product that requires modification or adaptation to enable it to operate in any country other
than the country for which it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifications.
incidental or consequential damages resulting from the product. (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not
copyrighted.)
●
a product used for commercial or institutional purposes.
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips
Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the
product, the local Philips service organization will attempt to provide service (although there may be
a delay if the appropriate spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or (903) 242-4804.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (903) 242-4804
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties
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United States Guarantee
of merchantability and fitness for a particular purpose, are limited in duration to the duration of this
express warranty. But, because some states do not allow limitations on how long an implied
warranty may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor will be provided at Philips Canada depot or any
one of its authorized service centers.
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed
or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Philips is not liable under any circumstances for any direct, indirect, special, incidental or
consequential damages, howsoever incurred, even if notified of the possibility of such damages.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
This warranty gives you specific legal rights. You may have other rights which vary from state/
province to state/province.
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601
Your International Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
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United States Guarantee
All Philips monitors are designed and manufactured to high standards and
deliver high-quality performance, ease of use and ease of installation. Should
you encounter any difficulties while installing or using this product, please
contact Philips directly to benefit from your Philips F1rst Choice Warranty.
This three-year service warranty entitles you to a swap model on-site within
48 hours of your call being received within the first year of purchase. If you
have any problems with your monitor within the second or third year of
purchase, we will repair it after it has been sent to the service provider at your
expense and returned to you within five working days, free of charge.
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips
F1rst Choice warranty. For more details contact your Philips dealer.
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
●
●
●
●
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:
❍
❍
❍
286/386/486/Pentium Pro/Internal memory
Operating system (Windows, DOS, OS/2, MAC)
Fax/Modem/Internet program?
●
Other cards installed
Having the following information available will also help speed up the process:
●
●
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from
08.00 - 20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to
18.00 hrs CET by using one of the toll-free numbers. Click here to access the F1rst Choice Contact
Information. Or you can reach us via:
Website: http://www.pcstuff.philips.com
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United States Guarantee
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F1rst Choice Contact Information
F1rst Choice Contact Information
Telephone numbers:
Austria
Belgium
Cyprus
Denmark
France
Germany
Greece
Finland
Ireland
Italy
Luxembourg
Netherlands
Norway
0660 311 657*
0800 735 75
0809 22 56
0800 30 12
0800 023 2011
800 113 31
Portugal
808 800 50
0800 831 363
020 798 327*
0800 837 062
900 993 146
0800 896 324
877 835 1838
Sweden
0800 901 703
0800 181 7143
00800 3112 1223
0800 113 125
1 800 553 154
167 780 000
Switzerland
Spain
United Kingdom
U.S.A.
* Calls charged at local
rates
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Produits pour le consommateur
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http://www.consumer.philips.com/consumer/consumer...country=FR&catalogType=CONSUMER&_requestid=110019 (1 of 2)2004-10-19 下午02:06:22
Produits pour le consommateur
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http://www.consumer.philips.com/consumer/consumer...country=FR&catalogType=CONSUMER&_requestid=110019 (2 of 2)2004-10-19 下午02:06:22
Consumer Information Centers
Consumer Information Centers
Eastern Europe
CZECH REPUBLIC
Philips Service
V Mezihorí 2180 00 Prague
Phone: (02)-6831581
Fax : (02)-66310852
HUNGARY
Philips Markaszerviz.
Kinizsi U 30-36Budapest 1092
Phone: (01)-2164428
Fax : (01)-2187885
POLAND
Philips Polska CE
UL.Marszalkowska 45/49
00-648 Warszawa
Phone: (02)-6286070
Fax : (02)-6288228
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Consumer Information Centers
RUSSIA
Philips Representation Office
Ul. Usacheva 35a
119048 Moscow
Phone: 095-755 6900
Fax : 095-755 6923
TURKEY
Türk Philips Ticaret A.S.
Talatpasa Caddesi No 5.
80640-Gültepe/Istanbul
Phone: (0800)-211 40 36
Fax : (0212)-281 1809
Latin America
ANTILLES
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
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Consumer Information Centers
BRASIL
Philips da Amazônia Ind. Elet. Ltda.
Centro de Informações ao Consumidor
R. Alexandre Dumas, 2100-5. andar
Phone: 0800-123-123
Fax : (0xx11) 3141-1580
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
CARRERA 15 Nr. 104-33
Bogota, Colombia
Phone: (01)-9800-9-18971 (toll free)
Fax : (01)-619-5377
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
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Consumer Information Centers
PARAGUAY
Philips del Paraguay S.A.
Avenida Artigas 1519
Casilla de Correos 605
Asuncion
Phone: (021)-211666
Fax : (021)-213007
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2412890
Fax : (01)-2412913
URUGUAY
Ind.Philips del Uruguay S.A.
Avenida Uruguay 1287
Customer Help Desk
11100 Montevideo
Phone: (02)-923392
Fax : (02)-920752
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
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Consumer Information Centers
CANADA
Philips Electronics Ltd.
601 Milner Avenue
Scarborough, ONT M1B 1M8
Phone: (800) 479-6696
Pacific
AUSTRALIA
Philips Consumer Service.
Customer Information Centre.
3 Figtree Drive
Homebush Bay NSW 2140
Phone: (02)-131391
Fax : (02)-97644681
NEW ZEALAND
Philips New Zealand Ltd.
Consumer Help Desk
2 Wagener Place, Mt.Albert
P.O. box 1041
Auckland
Phone: 0800 658 224 (toll free)
Fax : (09)-8497858
Asia
BANGLADESH
Philips Service Centre
100 Kazi Nazrul Islam
Avenue Kawran Bazar C/A
Dhaka-1215
Phone: (02)-812909
Fax : (02)-813062
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Consumer Information Centers
CHINA
SHANHAI
No. 1102 wuding road, jing an district,
200040 Shanghai,
P.R. China
Phone: (021)-62582912
Fax : (021)-62584225
NANJING
No. 12-2 dong da ying bei, zhu jiang road,
210018 Nanjing,
P.R. China
Phone: (025)-3682807
Fax : (025)-3682807
HANGZHOU
No. 20 jiao gong road,
310012 Hangzhou,
P.R. China
Phone: (0571)-8807199
Fax : (0571)-8807199
BEIJING
No. 171-3 hai dian road, hai dian district,
100086 Beijing,
P.R. China
Phone: (010)-62510743
Fax : (010)-62510223
SHENYANG
No. 84-1 san hao street,
110003 Shenyang
P.R. China
Phone: (024)-23900452
Fax : (024)-23900452
XIAN
No. 6-9 yan ta road south part,
710061 Xian,
P.R. China
Phone: (029)-5520833
Fax : (029)-5534655
GUANGZHOU
No. 15-17 long kou dong road, tian he district,
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Consumer Information Centers
510070 Guangzhou,
P.R. China
Phone: (020)-87566316
Fax: (020)-87566315
SHENZHEN
Room 603, electronic BLD, No. 30 Shen nan zhong road,
518031 Shenzhen,
P.R. China
Phone: (0755)-3780244
Fax: (0755)-3780244
CHANGSHA
Room 18, He yi computer city, chao yang road,
Changsha,
P.R. China
Phone: (0731)-4159123
Fax: (0731)-4159123
WUHAN
No. 60-66 gui yuan road, hong shan district,
430070 Wuhan,
P.R. China
Phone: (027)-87653038
Fax: (027)-87653038
CHENGDU
Chengdu Sience-technolege university service BLD, No. 24 nan yi duan of
Yi huan road,
410061 Chengdu,
P.R. China
Phone: (028)-5249175
Fax: (028)-5220012
HONG KONG
Philips Hong Kong Limited
Consumer Information Centre
16/F Hopewell Centre
17 Kennedy Road, WANCHAI
Phone: 2821-5345
Fax : 2861-3104
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Consumer Information Centers
INDIA
BOMBAY
Philips India
Customer Relation Centre
Bandbox House
254-D Dr. A Besant Road, Worli
Bombay 400 025
Phone: (022)-4926611
Fax : (022)-4941698
CALCUTTA
Customer Relation Centre
7 justice Chandra Madhab Road
Calcutta 700 020
Phone: (033)-747333
Fax : (033)-4753839
MADRAS
Customer Relation Centre
3, Haddows Road
Madras 600 006
Phone: (044)-8292221
Fax : (044)-8275208
NEW DELHI
Customer Relation Centre
68, Shivaji Marg
New Dehli 110 015
Phone: (011)-5469692
Fax : (011)-5442402
INDONESIA
Philips Group of Companies in Indonesia
Consumer Information Centre
Jl.Buncit Raya Kav. 99-100
12510 Jakarta
Phone: (021)-7940040
Fax : (021)-7940080
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Consumer Information Centers
JAPAN
Philips Consumer Electronics
1-11-9,Ebisuminami
Shibuya-Ku
Tokyo 150
Phone: (03)-3719-2235
Fax : (03)-3715-9992
KOREA
Philips Korea Ltd.
Philips House
C.P.O. box 3680
260-199, Itaewon-Dong.
Yongsan-Ku, Seoul 140-202
Phone: (02)-5961195/1196 / (02)-5967632/76325
Fax : (02)-5959688
MALAYSIA
Philips Malaysia Sdn. Berhad
Service Dept.
No.51,sect.13 Jalan University.
46200 Petaling Jaya, Selagor.
P.O.box 12163
50768 Kuala Lumpur.
Phone: (03)-7562144
Fax : (03)-7560761
PAKISTAN
KARACHI
Philips Electrical Ind. of Pakistan
Consumer Information Centre
F-54, S.I.T.E, P.O.Box 7101
75730 KARACHI
Phone: (021)-2560071-82
Fax : (021)-2562386
Philips Consumer Service Centre
168-F, Adamjee Road
Rawalpindi Cantt
Phone: (051)-580902-3
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Consumer Information Centers
Fax : (051)-584944
PHILIPPINES
Philips Electronics and Lighting Inc.
106 Valero St., Salcedo Village
Makati, Metro Manilla.
Phone: (02)-8100161
Fax : (02)-8173474
SINGAPORE
Philips Singapore Private Ltd.
Consumer Service Dept.
Lorong 1,Toa Payoh., P.O. box 340
Singapore 1231
Phone: 3502000
Fax : 2508037
TAIWAN
Philips Taiwan Ltd.
Consumer Information Centre
Nr 96 Section 1, Chien-Kuo N.Road
TAIPEI
Phone: (02)-382-4567
Fax : (02)-2134-2670
THAILAND
Philips Electronics (Thailand) Ltd.
Philips Service Centre
209/2 Sanpavut Road,
Bangna, Bangkok 10260
Phone : (02)-3980141/3980790
Fax : (02)-3983319
Africa
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Consumer Information Centers
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
SOUTH AFRICA
South African Philips.
S.V. Div. 195 Main R.D.
Martindale., Johannesburg
P.O.box 58088
Newville 2114
Phone: (011)-4715000
Fax : (011)-4715034
Middle East
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-353666
Fax : (04)-353999
EGYPT
Philips Egypt
Consumer Information Centre
10, Abdel Rahman El Rafei
Mohandessin - Cairo, P.O.Box 242
DOKKI
Phone: (02)-3313993
Fax : (02)-3492142
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Consumer Information Centers
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