Philips 190B4CG User Manual

Philips 190B4CG/190B4CB/190B4CS Electronic User's Manual  
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Safety & Troubleshooting  
Installation Locations  
Avoid Heat and Extreme Cold  
Do not store or use the LCD monitor in locations exposed to heat, direct sunlight, or extreme cold.  
Avoid moving the LCD monitor between locations with large temperature differences. Choose a site  
falling within the following temperature and humidity ranges.  
Temperature: 5-35°C 41-95°F  
Humidity: 20-80% RH  
Do not subject the LCD monitor to severe vibration or high impact conditions. Do not place the LCD  
monitor inside a car trunk.  
Take care not to mishandle this product by either knocking or dropping during operation or  
transportation.  
Do not store or use the LCD monitor in locations exposed to high humidity or a dusty environment.  
Also do not allow water or other liquids to spill on or into the LCD monitor.  
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About This Electronic User's Manual  
About This Manual  
About This Guide  
This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD  
monitor's features, setup, operation and other important information. Its contents are identical to the  
information in our printed version.  
It includes the following sections:  
Safety and Troubleshooting Information provides tips and solutions for common problems as well as  
other related information you may need.  
About This Electronic User's Manual gives an overview of information included, along with notation  
icon descriptions and other documentation for your reference.  
Product Information gives an overview of the monitor's features as well as the technical specifications  
for this monitor.  
Installing Your Monitor describes the initial setup process and gives an overview of how to use the  
monitor.  
On-Screen Display provides information on adjusting the settings on your monitor.  
Customer Care and Warranty contains a list of worldwide Philips Consumer Information Centers  
along with help desk phone numbers and information on the warranty applicable to your product.  
Glossary defines technical terms.  
Download and Print Option transfers this entire manual to your hard drive for easy reference.  
Notational Descriptions  
The following subsections describe notational conventions used in this document.  
Notes, Cautions and Warnings  
Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type.  
These blocks contain notes, cautions or warnings. They are used as follows:  
NOTE: This icon indicates important information and tips that help you make better  
use of your computer system.  
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About This Electronic User's Manual  
CAUTION: This icon indicates information that tells you how to avoid either potential  
damage to hardware or loss of data.  
WARNING: This icon indicates the potential for bodily harm and tells you how to  
avoid the problem.  
Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases,  
the specific presentation of the warning is mandated by the relevant regulatory authority.  
©2003 Koninklijke Philips Electronics N.V.  
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or in  
part is prohibited without written consent of Philips Electronics N.V.  
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190B4CG/190B4CB/190B4CS Product Information  
Product Information  
Product Features  
190B4CG/190B4CB/190B4CS  
19-inch color LCD monitor with excellent display performance  
Standard VGA analog input  
Embedded universal AC power supply  
Advanced AUTO adjustment optimizes picture quality  
Adjustable tilt and swivel function  
Adjustable viewing height  
sRGB compliant  
Technical Specifications*  
LCD PANEL  
• Type  
TFT LCD  
• Screen size  
• Pixel Pitch  
19" / 48.26cm diagonal  
0.294 x 0.294mm  
1280 x 1024 pixels  
R.G.B. vertical stripe  
• LCD Panel type  
Anti-glare polarizer, hard coated  
• Effective viewing area  
• Display Colors  
376.32 x 301.06 mm  
16M colors  
SCANNING  
Vertical refresh rate  
Horizontal Frequency  
56Hz-76Hz  
30kHz-82kHz  
VIDEO  
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190B4CG/190B4CB/190B4CS Product Information  
• Video dot rate  
• Input impedance  
- Video  
135MHz  
75 ohm  
2K ohm  
0.7 Vpp  
- Sync  
• Input signal levels  
Separate sync  
Composite sync  
Sync on green  
• Sync input signal  
• Sync polarities  
• Video interface  
Positive and negative  
Aanalog (D-Sub) input  
Optical characteristics  
• Contrast ratio:  
500 (typ.)  
2
• Brightness:  
250 cd/m (typ.)  
• Peak contrast angle  
6 o'clock  
x: 0.283 y: 0.297 (at 9300°K)  
x: 0.313 y: 0.329 (at 6500°K)  
• White Chromatcity:  
Upper >85° (typ.)  
Lower >85° (typ.)  
Left >85° (typ.)  
• Viewing Angle:  
(C/R>10)  
Right >85° (typ.)  
• Response time  
<25ms (typ.)  
sRGB  
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital  
cameras, monitors, printers, scanners, etc.)  
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB compatible  
device correctly on your sRGB enabled Philips monitors. In that way, the colors are calibrated and you  
can rely on the correctness of the colors shown on your screen.  
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a  
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in the  
monitor's OSD.  
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down button  
to go to Adjust Color and press OK again. Then move the down button to go to sRGB and press OK  
again.  
Exit this OSD.  
After this, please don't change the brightness or contrast setting of your monitor. If you change either of  
these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.  
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190B4CG/190B4CB/190B4CS Product Information  
For more information on sRGB, please visit: www.srgb.com  
* This data is subject to change without notice.  
Resolution & Preset Modes  
• Maximum  
1280 x 1024 at 75Hz  
• Recommended 1280 x 1024 at 60Hz  
15 user definable modes  
15 factory preset modes:  
H. freq (kHz)  
31.5  
Resolution  
640*350  
720*400  
640*480  
640*480  
640*480  
800*600  
800*600  
800*600  
832*624  
1024*768  
1024*768  
1152*870  
1152*900  
1280*1024  
1280*1024  
V. freq (Hz)  
70  
70  
60  
67  
75  
56  
60  
75  
75  
60  
75  
75  
76  
60  
75  
31.5  
31.5  
35.0  
37.5  
35.2  
37.9  
46.9  
49.7  
48.4  
60.0  
69.0  
71.8  
63.9  
80.0  
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190B4CG/190B4CB/190B4CS Product Information  
Automatic Power Saving  
If you have VESA DPMS compliance display card or software installed in your PC, the monitor can  
automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other  
input device is detected, the monitor will 'wake up' automatically. The following table shows the power  
consumption and signaling of this automatic power saving feature:  
Power Management Definition  
VESA Mode  
Video  
Active  
H-sync  
Yes  
V-sync  
Yes  
Power Used  
LED color  
Blue  
ON  
< 45 W (typ.)  
< 1 W  
OFF  
Blanked  
No  
No  
Amber  
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has  
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Physical Specifications  
• Dimension incl. Pedestal  
425 x 377 x 235 mm (in lowest position)  
(WxHxD) *  
• Weight  
7 Kg  
• Tilt / Swivel  
- 5° ~ 30° / + - 175°  
70mm  
• Height adjustment rang  
• Power supply  
• Power consumption  
100 — 240 VAC, 50/60 Hz  
45 W* (typ.)  
5° C to 35° C (operating)  
-20° C to 60° C (storage)  
• Temperature  
• Relative humidity  
• System MTBF  
20% to 80%  
50K hrs (excluding CCFL 40K hrs)  
190B4CG: Light Gray  
190B4CB: Black  
• Cabinet color  
190B4CS: Silver  
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190B4CG/190B4CB/190B4CS Product Information  
* This data is subject to change without notice.  
* Resolution 1280x1024, standard size, brightness max., contrast 50%, 9300° K, full white pattern,  
without audio/USB.  
Pin Assignment  
The 15-pin D-sub connector (male) of the signal cable:  
Pin  
No.  
Pin  
No.  
Assignment  
Assignment  
1
2
Red video input  
9
+5V  
Green video input/SOG  
10 Logic ground  
Identical output - connected  
to pin 10  
3
Blue video input  
11  
4
5
6
Sense (GND)  
12 Serial data line (SDA)  
13 H. Sync / H+V  
Not connected  
Red video ground  
14 V. Sync (VCLK for DDC)  
7
8
Green video ground  
Blue video ground  
15 Data clock line (SCL)  
Product Views  
Follow the links to see various views of the monitor and its components.  
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190B4CG/190B4CB/190B4CS Product Information  
Physical Function  
1) Tilt  
2) Swivel  
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190B4CG/190B4CB/190B4CS Product Information  
3) Height adjustment  
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Installing your LCD Monitor  
Installing your LCD Monitor  
Front View Product Description  
UP and DOWN buttons are used when adjusting the OSD of your monitor  
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also used in  
adjusting the OSD of your monitor.  
BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are pressed, the  
adjustment controls for the BRIGHTNESS will show up.  
OK button which when pressed will take you to the OSD controls  
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POWER button switches your monitor on  
Automatically adjust the horizontal position, vertical position, phase and clock  
setting.  
Optimizing Performance  
For best performance, ensure that your display settings are set at 1024x768@60Hz (for 14"/15") or  
1280x1024, 60Hz (for 17"/18"/19").  
Note: You can check the current display settings by pressing the 'OK' button once.  
Go into the Product Informaan3 l 14 592.1172 l 14 592.3ode is shown  
 
On-Screen Display  
On-Screen Display  
Description of the On Screen Display  
What is the On-Screen Display?  
This is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance of the  
monitors directly though an on-screen instruction window. The user interface provides user-friendliness and  
ease-of-use when the user is operating the monitor.  
Basic and simple instruction on the control keys.  
When you press the  
Controls window will pop up and you can then start making adjustments to your monitor's various features.  
Use the or the keys to make your adjustments.  
button on the front control of your monitor, the On-Screen Display (OSD) Main  
The OSD Tree  
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when  
you want to work your way around the different adjustments later on.  
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On-Screen Display  
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On-Screen Display  
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Customer Care and Warranty  
Customer Care & Warranty  
PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY  
COVERAGE  
WESTERN EUROPE: Austria Belgium Cyprus Denmark France Germany Greece •  
EASTERN EUROPE: Czech Republic Hungary Poland Russia Turkey  
LATIN AMERICA: Antilles Argentina Brasil Chile Colombia Mexico Paraguay Peru  
NORTH AMERICA: Canada USA  
MIDDLE EAST: Dubai Egypt  
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Glossary  
Glossary  
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z  
C
Color temperature  
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a black  
body radiating with the same dominant frequency as the source.  
Most Philips monitors offer the possibility of setting the color temperature to any desired value.  
D
D-SUB  
Your monitor comes with a D-Sub cable.  
Digital Visual Interface (DVI)  
The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual data types  
that is display technology independent. The interface is primarily focused at providing a connection between  
a computer and its display device. The DVI specification meets the needs of all segments of the PC industry  
(workstation, desktop, laptop, etc.) and will enable these different segments to unite around one monitor  
interface specification.  
The DVI interface enables:  
1. Content to remain in the lossless digital domain from creation to consumption.  
2. Display technology independence.  
3. Plug and play through hot plug detection, EDID and DDC2B.  
4. Digital and Analog support in a single connector.  
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Glossary  
E
Energy Star Computers Programme  
An energy conservation programme launched by the US Environmental Protection Agency (EPA) with the  
primary aim of promoting the manufacture and marketing of energy-efficient office automation equipment.  
Companies joining this programme must be willing to commit themselves to manufacturing one or more  
products capable of going into a low -power state (< 30 W) either after a period of inactivity or after a  
predetermined time selected by the user.  
L
LCD Liquid Crystal Display  
An alphanumeric display using the unique properties of liquid crystal to form characters. The latest flat-panel  
displays comprise a matrix of hundreds or thousands of individual LCD cells that generate text and colorful  
graphics on a screen. They consume little power though they do require external lighting to make them  
legible to the user.  
U
USB or Universal Serial Bus  
A smart plug for PC peripherals. USB automatically determines resources (like driver software and bus  
bandwidth) required by peripherals. USB makes necessary resources available without user intervention.  
USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.  
And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.  
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Com  
port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or video  
camera, for example) and a joystick. More and more peripherals for multimedia computers arrive on  
the market every day. With USB, up to 127 devices can run simultaneously on a computer.  
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to install  
peripherals. And no need to go through the reverse process to unplug a device.  
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!  
Hub  
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Glossary  
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.  
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubs  
serve to simplify USB connectivity from the user's perspective and provide robustness at low cost and  
complexity.  
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment points  
are referred to as ports. Each hub converts a single attachment point into multiple attachment points. The  
architecture supports concatenation of multiple hubs.  
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a  
hub allows connection to another hub or function. Hubs can detect, attach and detach at each downstream  
port and enable the distribution of power to downstream devices. Each downstream port can be individually  
enabled and configured at either full or low speed. The hub isolates low speed ports from full speed  
signaling.  
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlled  
switch between the upstream port and downstream ports. It also has hardware support for reset and  
suspend/resume signaling. The controller provides the interface registers to allow communication to/from  
the host. Hub specific status and control commands permit the host to configure a hub and to monitor and  
control its ports.  
Device  
A logical or physical entity that performs a function. The actual entity described depends on the context of  
the reference. At the lowest level, device may refer to a single hardware component, as in a memory device.  
At a higher level, it may refer to a collection of hardware components that perform a particular function, such  
as a Universal Serial Bus interface device. At an even higher level, device may refer to the function  
performed by an entity attached to the Universal Serial Bus; for example, a data/FAX modem device.  
Devices may be physical, electrical, addressable, and logical.  
Downstream  
The direction of data flow from the host or away from the host. A downstream port is the port on a hub  
electrically farthest from the host that generates downstream data traffic from the hub. Downstream ports  
receive upstream data traffic.  
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Glossary  
Upstream  
The direction of data flow towards the host. An upstream port is the port on a device electrically closest to  
the host that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.  
V
Vertical refresh rate  
Expressed in Hz, it is the number of frames (complete pictures) written to the screen every second.  
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Download and Print  
Download and Print  
Installing Your LCD monitor driver  
System requirements:  
PC running Windows 95, Windows 98, Windows 2000 , Windows Me, Windows XP or later  
Find your driver ".inf/.icm/.cat" at : /PC/drivers/  
Read the "Driver_install02.txt" file before installing.  
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard  
disk, then viewed and printed with Acrobat Reader or through your browser.  
If you do not have Adobe¨ Acrobat Reader installed, click on the link to install the application. Adobe®  
Download instructions:  
To download the file:  
1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)  
Download  
Download  
Download  
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.  
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or 'source',  
choose 'source').  
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Download and Print  
Printing instructions:  
To print the manual:  
1. With the manual file open, follow your printer's instructions and print the pages you need.  
Installing FPadjust Program  
The FP Adjust program generates alignment patterns which will help you adjust monitor settings such as  
CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and CLOCK.  
System requirements:  
PC running Windows 95, Windows 98, Windows 2000, Winodws Me, Windows XP or later  
To install FPadjust Program:  
Click on the link or icon to install FPadjustment Program.  
or  
Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)  
Download  
From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to Disk'.  
Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or  
'source', choose 'source').  
Exit your browser and install the FPadjust Program.  
Read the "FP_Readme04.txt" file before installing.  
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FAQs (Frequently Asked Questions)  
FAQs (Frequently Asked Questions)  
General FAQs  
Q: When I install my monitor what should I do if the screen shows 'Cannot display this video  
mode'?  
A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18"/19"  
1280x1024@60Hz.  
1. Unplug all cables, then connect your PC to the monitor you used previously which displayed  
correctly.  
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the  
Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the settings tab, in a  
box labelled 'desktop area', move the slide bar to 1024x768 pixels (14"/15") / 1280x1024 pixels  
(17"/18"/19").  
3. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.  
4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz  
(14"/15") / 1280x1024@60Hz (17"/18"/19").  
5. Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.  
6. Turn on your monitor and then turn on your PC  
Q: What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAY  
INPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUT  
TO 1280 x 1024 @60HZ?  
A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.  
New Generation LCD intelligent monitor capabilities temporarily override the overscan, providing  
you with 10 minutes to reset timing to recommended settings.  
Here's how:  
Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move to  
Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.  
You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off  
and re-power on monitor to enter changes.  
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FAQs (Frequently Asked Questions)  
Q: What does 'refresh rate' mean in connection with an LCD monitor?  
A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable,  
flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz.  
Q: What are the .inf and .icm files on the set-up disk & CD-ROM? How do I install the drivers (.inf  
and .icm)?  
A: These are the driver files for your monitor. Follow the instructions in your user manual to install  
the drivers. You computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when  
you first install your monitor. Follow the instructions to insert the driver disk (either floppy or  
CD-ROM) included in this package. Monitor drivers (.inf and .icm files) will be installed  
automatically.  
Q: How do I adjust the resolution?  
A: Your video card/graphic driver and monitor together determine the available resolutions. You  
can select the desired resolution under Windows 95/98/2000/XP/Me with the 'Display  
properties/Settings' control panel.  
Q: What if I get lost when I am making monitor adjustments?  
A: Simply press the OSD button, then select 'Reset' to recall all of the original factory settings.  
Q: What is the Auto function?  
A: The AUTO adjustment key restores the optimal screen position, phase and clock settings at the  
press of a single button – without the need to navigate through OSD menus and control keys.  
Q: My Monitor has no power (Power LED does not light up). What should I do?  
A: Make sure the AC power cord is connected to the Monitor.  
Q: Will the LCD monitor accept an Interlace signal?  
A: No If an Interlace signal is used, the screen displays both odd and even horizontal scanning lines  
at the same time, thus distorting the picture.  
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FAQs (Frequently Asked Questions)  
Q: What does the Refresh Rate mean for LCD?  
A: Unlike CRT display technology, in which the speed at which the electron beam is swept from the  
top to the bottom of the screen determines flicker, an active matrix display uses an active element  
(TFT) to control each individual pixel and the refresh rate is therefore not really applicable to LCD  
technology.  
Q: Will the LCD screen be resistant to scratches?  
A: A protective coating is applied to the surface of the LCD, which is durable to a certain extent  
(approximately up to the hardness of a 2H pencil). In general, it is recommended that the panel  
surface is not subjected to any excessive shocks or scratches. An optional protective cover with  
greater scratch resistance is also available.  
Q: How should I clean the LCD surface?  
A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl  
alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.  
Q: Can the Philips LCD Monitor be mounted on the wall or used as a touch panel?  
A: Yes, Philips LCD monitors have this optional feature. The standard VESA mount holes on the  
back cover allow the user to mount the Philips monitor on any VESA standard ARM or accessories.  
Touch panels are being developed for future applications. Check with your Philips sales  
representative for more information.  
Screen Adjustments  
Q: What is the FPadjust program on the set-up disk and CD-ROM?  
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FAQs (Frequently Asked Questions)  
A: The FPadjust program generates alignment patterns that help you adjust monitor settings such  
as Contrast, Brightness, Horizontal Position, Vertical Position, Phase and Clock for optimal  
performance.  
Q: When I install my monitor, how do I get the best performance from the monitor?  
A:  
1. For best performance, make sure your display settings are set at 1024x768@60Hz for 14"/15",  
1280x1024@60Hz for 17"/18"/19". Note: You can check the current display settings by pressing the  
OSD OK button once.  
The current display mode is shown in the product information in the OSD main controls.  
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor set-up CD-ROM, open the  
CD-ROM and double click the FP_setup04.exe icon. This will install FP Adjust automatically and  
place a shortcut on your desktop.  
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by step to optimize image  
performance with your system's video controller.  
Q: How do LCDs compare with CRTs in terms of radiation?  
A: Because LCDs do not use an electron gun they do not generate the same amount of radiation at  
the screen surface.  
Compatibility with other Peripherals  
Q: Can I connect my LCD monitor to any PC, workstation or Mac?  
A: Yes, all Philips LCD monitors are fully compatible with standard PCs, Macs and workstations.  
You may need a cable adapter to connect the monitor to your Mac system. Please contact your  
dealer/retailer for more information.  
Q: Are Philips LCD monitors Plug-and-Play?  
A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and the PC98/99  
platforms.  
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FAQs (Frequently Asked Questions)  
Q: What is USB (Universal Serial Bus)?  
A: Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like  
driver software and bus bandwidth) required by peripherals. USB makes necessary resources  
available without user intervention. There are three main benefits of USB. USB eliminates "case  
angst," the fear of removing the computer case to install circuit board cards -- that often require  
adjustment of complicated IRQ settings -- for add-on peripherals. USB does away with "port  
gridlock." Without USB, PCs are normally limited to one printer, two Com port devices (usually a  
mouse and modem), one Enhanced Parallel Port add-on (scanner or video camera, for example), and  
a joystick. More and more peripherals for multimedia computers come on the market every day.  
With USB, up to 127 devices can run simultaneously on one computer. USB permits "hot plug-in." No need  
to shut down, plug in, reboot and run set up to install peripherals. No need to go through the reverse  
process to unplug a device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!  
Q: What is a USB hub ?  
A: A USB hub provides additional connections to the Universal Serial Bus. A hub's upstream port  
connects a hub to the host, usually a PC. Multiple downstream ports in a hub allows connection to  
another hub or device, such as a USB keyboard, camera or printer.  
LCD Panel Technology  
Q: What is a Liquid Crystal Display?  
A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to display ASCII  
characters and images on digital items such as watches, calculators, portable game consoles, etc.  
LCD is the technology used for displays in notebooks and other small computers. Like light-emitting  
diode and gas-plasma technologies, LCD allows displays to be much thinner than cathode ray tube  
(CRT) technology. LCD consumes much less power than LED and gas-display displays because it  
works on the principle of blocking light rather than emitting it.  
Q: How are LCDs made?  
A: LCDs are created from two glass plates separated from each other at a distance of a few  
microns. The plates are filled with liquid crystal and then sealed together. The top plate is coloured  
with an RGB pattern to make the colour filter. Polarizers are then glued to both plates. This  
combination is sometimes called 'glass' or 'cell.' The LCD cell is assembled into a 'module' by  
adding the backlight, driver electronics and frame.  
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FAQs (Frequently Asked Questions)  
Q: What is polarization ?  
A: Polarization is basically directing light to shine in one direction. Light is electromagnetic waves.  
Electric and magnetic fields oscillate in a direction perpendicular to the propagation of the light  
beam. The direction of these fields is called the 'polarization direction'. Normal or non-polarized light  
has fields in several directions; polarized light has a field in only one direction.  
Q: What differentiates passive matrix LCDs from active matrix LCDs?  
A: An LCD is made with either a passive matrix or an active matrix display grid. An active matrix has  
a transistor located at each pixel intersection, requiring less current to control the luminance of a  
pixel. For this reason, the current in an active matrix display can be switched on and off more  
frequently, improving the screen refresh time (your mouse pointer will appear to move more  
smoothly across the screen, for example). The passive matrix LCD has a grid of conductors with  
pixels located at each intersection in the grid.  
Q: How does a TFT LCD Panel work?  
A: On each column and row of the TFT LCD panel a data source drive and a gate drive and attached,  
respectively. The TFT drain of each cell is connected to the electrode. The molecular arrangement of  
liquid crystal elements differs according to whether it is impressed with voltage or not. It varies the  
direction of polarized light and the amount of light by letting it through different arrays of liquid  
crystal elements. When two polarized filters are arranged vertically on a polarized light pole, the  
light that passes through the upper polarized panel is turned 90 degrees along with the spiral  
structure of the liquid crystal molecules and goes through the polarized filter at the bottom. When  
impressed with voltage, liquid crystal molecules are arranged vertically from the original spiral  
structure and the direction of the light is not turned through 90 degrees. In this case, light that  
comes through the top polarized panel may not go through the polarized panel at the bottom.  
: What are the advantages of TFT LCD compared with CRT?  
A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized electrons on  
fluorescent glass. Therefore, CRT monitors basically operate with an analog RGB signal. A TFT LCD  
monitor is a device that displays an input image by operating a liquid crystal panel. The TFT has a  
fundamentally different structure than a CRT: Each cell has an active matrix structure and  
independent active elements. A TFT LCD has two glass panels and the space between them is filled  
in with liquid crystal. When each cell is connected with electrodes and impressed with voltage, the  
molecular structure of the liquid crystal is altered and controls the amount of inlet lighting to display  
images. A TFT LCD has several advantages over a CRT, since it can be very thin and no flickering  
occurs because it does not use the scanning method.  
Q: Why is vertical frequency of 60Hz optimal for an LCD monitor?  
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FAQs (Frequently Asked Questions)  
A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an XGA monitor  
has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be available without additional  
software processing. The panel is designed to optimize the display for a 65MHz dot clock, one of the  
standards for XGA displays. Since the vertical/horizontal frequency for this dot clock is 60Hz/48kHz,  
the optimum frequency for this monitor is 60Hz.  
Q: What kind of wide-angle technology is available? How does it work?  
A: The TFT LCD panel is an element that controls/displays the inlet of a backlight using the  
dual-refraction of a liquid crystal. Using the property that the projection of inlet light refracts toward  
the major axis of the liquid element, it controls the direction of inlet light and displays it. Since the  
refraction ratio of inlet light on liquid crystal varies with the inlet angle of the light, the viewing angle  
of a TFT is much narrower than that of a CDT. Usually, the viewing angle refers to the point where  
the contrast ration is 10. Many ways to widen the viewing angle are currently being developed and  
the most common approach is to use a wide viewing angle film, which widens the viewing angle by  
varying the refraction ratio. IPS (In Plane Switching) or MVA (Multi Vertical Aligned) is also used to  
give a wider viewing angle.  
Q: Why is there no flicker on an LCD Monitor?  
A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is different from that of  
CRT monitor -- and it has no impact of the ease of viewing. Flickering in an LCD monitor relates to  
usually undetectable luminance caused by the difference between positive and negative voltage. On  
the other hand, CRT flickering that can irritate the human eye occurs when the on/off action of the  
fluorescent object becomes visible. Since the reaction speed of liquid crystal in an LCD panel is  
much slower, this troublesome form of flickering is not present in an LCD display.  
Q: Why is an LCD monitor virtually free of Electro Magnetic Interference?  
A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic  
Interference, especially magnetic fields. Also, since an LCD display utilizes relatively low power, its  
power supply is extremely quiet.  
Ergonomics, Ecology and Safety Standards  
Q: What is the CE mark?  
A: The CE (Conformité Européenne) mark is required to be displayed on all regulated products  
offered for sale on the European market. This 'CE' mark means that a product complies with the  
relevant European Directive. A European Directive is a European 'Law' that relates to health, safety,  
environment and consumer protection, much the same as the U.S. National Electrical Code and UL  
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FAQs (Frequently Asked Questions)  
Standards.  
Q: Does the LCD monitor conform to general safety standards?  
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 95/99/03 standards for  
the control of radiation, electromagnetic waves, energy reduction, electrical safety in the work  
environment and recyclability. The specification page provides detailed data on safety standards.  
More information is provided in the Regulatory Information section.  
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Troubleshooting  
Troubleshooting  
This page presents problems that can be corrected by the user. If the problem still exists after these possible solutions, contact your nearest Philips  
dealer.  
Common Problems  
Having this problem?  
Check these items  
Make sure the Power cable is plugged to the wall and the back of  
No Picture  
the monitor.  
First, power button in front of the monitor should be in the OFF  
(Power LED not lit)  
position, then press it to ON position again.  
Make sure the computer is turned on.  
No Picture  
Make sure the signal cable is properly connected to your computer.  
Check to see if the monitor cable has bent pins.  
The Energy Saving feature may be activated  
(Power LED is amber or yellow)  
Screen says  
Make sure the monitor cable is properly connected to your  
computer. (Also refer to the Quick Set Up Guide).  
Check to see if the monitor cable has bent pins.  
Make sure the computer is turned on.  
Screen says  
Make sure the vertical sync of input signal is within the range of 56  
~ 75 Hz.  
Change the refresh rate to 56~75Hz within 10 minutes.  
Re-power on monitor to start over again if you failed to change the  
refresh rate within 10 minutes.  
The Auto Function is designed for use on standard Macintosh or  
IBM-compatible PC running Microsoft properly Windows.  
AUTO button not working properly  
Imaging Problems  
It may not work properly if using nonstandard PCs or video card.  
Push the Auto button.  
Display position is incorrect  
Adjust the image position using the Horizontal Position &/or Vertical  
Position in OSD Main Controls.  
Check that the signal cable is properly connected to the graphics  
Image vibrates on the screen  
Vertical flicker appears  
board or PC.  
Push the Auto button.  
Eliminate the vertical bars using the Clock Adjustment of VIDEO  
NOISE in OSD Main Controls.  
Horizontal flicker appears  
Push the Auto button.  
Eliminate the horizontal bars using the Phase Adjustment of VIDEO  
NOISE in OSD Main Controls.  
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Troubleshooting  
Adjust the contrast and brightness in OSD Main Controls. (The  
backlight of the LCD monitor has a fixed life span. When the screen  
becomes dark or begins to flicker, please contact your dealer.  
The screen is too bright or too dark  
If an image remains in the screen for an extended period of time, it  
may be imprinted in the screen and leave an after-image. This  
usually disappears after a few hours  
An after-image appears  
This is characteristic of liquid crystal and is not caused by a  
malfunction or deterioration of the liquid crystal. The after-image will  
disappear after a set amount of time  
An after-image remains after the power  
has been turned off.  
Green, red, blue, dark, and white dots  
remains  
The remaining dots are normal characteristic of the liquid crystal  
used in today’s technology.  
For further assistance, refer to the Consumer Information Centers list to contact your local Philips distributor.  
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Regulatory Information  
Regulatory Information  
TCO'95/99 Information  
Congratulations!  
You have just purchased a TCO'95 or TCO'99 approved and labelled product! Your choice has provided you  
with a product developed for professional use. Your purchase has also contributed to reducing the burden  
on the environment and also, to the further development of environmentally adapted electronics products.  
Why do we have environmentally labelled computers?  
In many countries, environmental labeling has become an established method for encouraging the  
adaptation of goods and services to the environment. The main problem, as far as computers and other  
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Regulatory Information  
electronics equipment are concerned, is that environmentally harmful substances are used both in the  
products and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority of  
electronics equipment, most of these potentially damaging substances sooner or later enter nature.  
There are also other characteristics of a computer, such as energy consumption levels, that are important  
from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of  
electricity generation have a negative effect on the environment (e.g. acidic and climate-influencing  
emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running  
continuously and thereby consumes a lot of energy.  
What does labelling involve?  
This product meets the requirements for the TCO'95/TCO'99 scheme which provides for international and  
environmental labeling of personal computers. The labeling scheme was developed as a joint effort by the  
TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The  
Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy  
Administration).  
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of  
electric and magnetic fields, energy consumption and electrical and fire safety.  
The environmental demands impose restrictions on the presence and use of heavy metals, brominated and  
chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product must  
be prepared for recycling and the manufacturer is obliged to have an environmental policy which must be  
adhered to in each country where the company implements its operational policy.  
The energy requirements include a demand that the computer and/or display, after a certain period of  
inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to  
reactivate the computer shall be reasonable for the user.  
Labeled products must meet strict environmental demands, for example, in respect of the reduction of  
electric and magnetic fields, physical and visual ergonomics and good usability.  
Below you will find a brief summary of the environmental requirements met by this product. The complete  
environmental criteria document may be ordered from:  
TCO Development  
SE-114 94 Stockholm, Sweden  
Fax: +46 8 782 92 07  
Email (Internet): [email protected]  
Current information regarding TCO'95/TCO'99 approved and labeled products may also be obtained via  
the Internet, using the address: http://www.tco-info.com/  
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Regulatory Information  
Environmental Requirements  
Flame retardants  
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose is  
to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist of  
flame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardants  
are chemically related to another group of environmental toxins, PCBs. Both the flame retardants containing  
bromine or chloride and the PCBs are suspected of giving rise to severe health effects, including  
reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flame  
retardants have been found in human blood and researchers fear that disturbances in fetus development  
may occur.  
The relevant TCO'95/TCO'99 demand requires that plastic components weighing more than 25 grams must  
not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the  
printed circuit boards since no substitutes are available.  
Cadmium**  
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer  
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO' 95/TCO'99  
requirement states that batteries, the color-generating layers of display screens and the electrical or  
electronics components must not contain any cadmium.  
Mercury**  
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic in  
high doses. The relevant TCO'95/TCO'99 requirement states that batteries may not contain any mercury. It  
also demands that mercury is not present in any of the electrical or electronics components associated with  
the labeled unit.  
CFCs (freons)  
The relevant TCO'95/TCO'99 requirement states that neither CFCs nor HCFCs may be used during the  
manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit  
boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing  
increased reception on earth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma)  
as a consequence.  
Lead**  
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervous  
system and in higher doses, causes lead poisoning. The relevant TCO'95/TCO'99 requirement permits the  
inclusion of lead since no replacement has yet been developed.  
* Bio-accumulative is defined as substances which accumulate within living organisms.  
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.  
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Regulatory Information  
TCO'03 Information  
(Option, only available for TCO'03 version)  
Congratulations!  
The display you have just purchased carries the TCO'03 Displays label. This  
means that your display is designed, manufactured and tested according to  
some of the strictest quality and environmental requirements in the world. This  
makes for a high performance product, designed with the user in focus that also  
minimizes the impact on our natural environment.  
Some of the features of the TCO'03 Display requirements.  
Ergonomics  
Good visual ergonomics and image quality in order to improve the working environment for the user  
and to reduce sight and strain problems. Important parameters are luminance, contrast, resoluction,  
reflectance, colour rendition and image stability.  
Energy  
Energy-saving mode after a certain time-beneficial both for the user and the environment  
Electrical safety  
Emissions  
Electromagnetic fields  
Noise emissions  
Ecology  
The product must be prepared for recycling and the manufacturer must have a certified environmental  
management system such as EMAS or ISO 14 000  
Restrictions on  
chlorinated and brominated flame retardants and polymers  
heavy metals such as cadmium, mercury and lead.  
The requirements included in this label have been developed by TCO Development in co-operation with  
scientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO has  
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Regulatory Information  
been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling  
system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world.  
For more information, please visit  
Recycling Information for Customers  
Philips establishes technically and economically viable objectives to optimize the environmental performance  
of the organization's product, service and activities.  
From the planning, design and production stages, Philips emphasizes the important of making products that  
can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back  
initiatives and recycling programs whenever possible, preferably in cooperation with competitors.  
There is currently a system of recycling up and running in the European countries, such as The Netherlands,  
Belgium, Norway, Sweden and Denmark.  
In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic Industries  
Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life electronics products  
from household sources. In addition, the Northeast Recycling Council (NERC) - a multi-state non-profit  
organization focused on promoting recycling market development - plans to implement a recycling program.  
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration (EPA) to  
follow the IT product recycling management process, detail can be found in web site www.epa.gov.tw  
Center in each country or the following team of Environmental specialist can help.  
Mr. Job Chiu - Environment manager  
Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit  
Tel: +886 (0) 3 454 9839  
Mr. Maarten ten Houten - Senior Environmental Consultant  
Philips Consumer Electronics  
Tel: +31 (0) 40 27 33402  
Ms. Patricia A. Franco  
Philips Electronics North America  
Tel: +1 202 962 8550  
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Regulatory Information  
CE Declaration of Conformity  
Philips Consumer Electronics declare under our responsibility that the product is in conformity with the  
following standards  
- EN60950:1992+A1+A2+A3+A4+A11 (Safety requirement of Information Technology Equipment)  
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)  
- EN55024:1998 (Immunity requirement of Information Technology Equipment)  
- EN61000-3-2:1995 (Limits for Harmonic Current Emission)  
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)  
following provisions of directives applicable  
- 73/23/EEC (Low Voltage Directive)  
- 89/336/EEC (EMC Directive)  
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)  
and is produced by a manufacturing organization on ISO9000 level.  
The product also comply with the following standards  
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)  
- ISO13406-2 (Ergonomic requirement for Flat panels)  
- GS EK1-2000 (GS specification)  
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)  
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)  
- TCO'95, TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and  
Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions  
Energy Star Declaration  
PHILIPS  
190B4CG/190B4CB/190B4CS  
This monitor is equipped with a function for saving energy which supports the VESA Display Power  
Management Signaling (DPMS) standard. This means that the monitor must be connected to a  
computer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.  
Time settings are adjusted from the system unit by software.  
NUTEK  
VESA State  
ON  
LED Indicator  
Blue  
Power Consumption  
< 45 W (typ.)  
Normal operation  
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Regulatory Information  
Power Saving  
Alternative 2  
One step  
OFF  
Amber  
< 1 W  
®
As an ENERGY STAR Partner, PHILIPS has determined that this product meets  
®
the ENERGY STAR guidelines for energy efficiency.  
We recommend you switch off the monitor when it is not in use for quite a long time.  
Federal Communications Commission (FCC) Notice (U.S. Only)  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications not expressly approved by the party responsible for compliance  
could void the user's authority to operate the equipment.  
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer  
device.  
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or  
excessive moisture.  
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.  
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Regulatory Information  
Commission Federale de la Communication (FCC Declaration)  
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de  
class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon  
à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une  
installation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquences  
qui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causer  
des interférences nuisibles aux communications radio. Cependant, rien ne peut garantir  
l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la  
cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce  
qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur  
pourrait essayer de corriger la situation en prenant les mesures suivantes:  
Réorienter ou déplacer l'antenne de réception.  
Augmenter la distance entre l'équipement et le récepteur.  
Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de  
conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.  
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.  
EN 55022 Compliance (Czech Republic Only)  
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Regulatory Information  
VCCI Notice (Japan Only)  
This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for  
Information technology equipment. If this equipment is used near a radio or television receiver in a domestic  
environment, it may cause radio Interference. Install and use the equipment according to the instruction  
manual.  
Class B ITE  
MIC Notice (South Korea Only)  
Class B Device  
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Regulatory Information  
Please note that this device has been approved for non-business purposes and may be used in any  
environment, including residential areas.  
Polish Center for Testing and Certification Notice  
The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).  
All equipment that works together (computer, monitor, printer, and so on) should have the same power  
supply source.  
The phasing conductor of the room's electrical installation should have a reserve short-circuit protection  
device in the form of a fuse with a nominal value no larger than 16 amperes (A).  
To completely switch off the equipment, the power supply cable must be removed from the power supply  
socket, which should be located near the equipment and easily accessible.  
A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of  
standards PN-93/T-42107 and PN-89/E-06251.  
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Regulatory Information  
North Europe (Nordic Countries) Information  
Placering/Ventilation  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR  
DU STÄLLER DIN UTRUSTNING PÅPLATS.  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER  
NEMT TILGÆNGELIGE.  
Paikka/Ilmankierto  
VAROITUS:  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
Plassering/Ventilasjon  
ADVARSEL:  
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
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Regulatory Information  
Ergonomie Hinweis (nur Deutschland)  
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daß  
1. Reparaturen nur durch Fachpersonal durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.  
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem  
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem  
Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.  
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß  
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.  
End-of-Life Disposal  
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle  
your product to increase the amount of reusable materials and to minimize the amount to be disposed of.  
Please find out about the local regulations on how to dispose of your old monitor from your local Philips  
dealer.  
Information for UK only  
WARNING - THIS APPLIANCE MUST BE  
EARTHED.  
Important:  
This apparatus is supplied with an approved  
moulded 13A plug. To change a fuse in this type  
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Regulatory Information  
of plug proceed as follows:  
1. Remove fuse cover and fuse.  
2. Fit new fuse which should be a BS 1362  
5A,A.S.T.A. or BSI approved type.  
3. Refit the fuse cover.  
If the fitted plug is not suitable for your socket  
outlets, it should be cut off and an appropriate  
3-pin plug fitted in its place.  
If the mains plug contains a fuse, this should  
have a value of 5A. If a plug without a fuse is  
used, the fuse at the distribution board should  
not be greater than 5A.  
Note: The severed plug must be destroyed to  
avoid a possible shock hazard should it be  
inserted into a 13A socket elsewhere.  
How to connect a plug  
The wires in the mains lead are coloured in  
accordance with the following code:  
BLUE - "NEUTRAL" ("N")  
BROWN - "LIVE" ("L")  
GREEN & YELLOW - "EARTH" ("E")  
1. The GREEN AND YELLOW wire must be  
connected to the terminal in the plug which is  
marked with the letter "E" or by the Earth symbol  
or coloured GREEN or GREEN AND  
YELLOW.  
2. The BLUE wire must be connected to the  
terminal which is marked with the letter "N" or  
coloured BLACK.  
3. The BROWN wire must be connected to the  
terminal which marked with the letter "L" or  
coloured RED.  
Before replacing the plug cover, make certain  
that the cord grip is clamped over the sheath of  
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Regulatory Information  
the lead - not simply over the three wires.  
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Other Related Information  
Other Related Information  
Information for Users in the U. S.  
For units set at 115 V :  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a  
maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.  
For units set at 230 V:  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord a  
maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.  
Information for Users outside the U.S.  
For units set at 230 V:  
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated 15 A, 250  
V. The Cord Set should have the appropriate safety approvals for the country in which the equipment will be  
installed and / or be marked HAR.  
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Philips Pixel Defect Policy  
Philips Pixel Defect Policy  
Philips' Flat Panel Monitors Pixel Defect Policy  
Philips strives to deliver the highest quality products. We use some of the industry's most advanced  
manufacturing processes and practise stringent quality control. However, pixel or sub pixel defects on the  
TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee  
that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable  
number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel  
defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under  
warranty, the number of pixel defects on a TFT LCD panel must exceed these acceptable levels. For  
example, no more than 0.0004% of the sub pixels on a 15" XGA monitor may be defective. Furthermore,  
Philips sets even higher quality standards for certain types or combinations of pixel defects that are more  
noticeable than others. This policy is valid worldwide.  
Pixels and Sub pixels  
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue.  
Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels  
together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a  
single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.  
Types of Pixel Defects  
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects  
and several types of sub pixel defects within each category.  
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. These are the  
types of bright dot defects:  
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Philips Pixel Defect Policy  
Two adjacent lit subpixels:  
- Red + Blue = Purple  
- Red + Green = Yellow  
One lit red, green or blue  
subpixel  
Three adjacent lit subpixels (one  
white pixel)  
- Green + Blue = Cyan (Light Blue)  
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. These are the  
types of black dot defects:  
One dark subpixel  
Two or three adjacent dark subpixels  
Proximity of Pixel Defects  
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable,  
Philips also specifies tolerances for the proximity of pixel defects.  
Pixel Defect Tolerances  
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel  
in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the  
following tables.  
BRIGHT DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
190B4  
1 lit subpixel  
4 or fewer  
2 adjacent lit subpixels  
2 or fewer  
3 adjacent lit subpixels (one white pixel)  
Distance between two bright dot defects*  
Bright dot defects within 20 mm circle  
0
15 mm or more  
-
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Philips Pixel Defect Policy  
Total bright dot defects of all types  
4 or fewer  
BLACK DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
190B4  
1 dark subpixel  
6 or fewer  
2 adjacent dark subpixels  
2 or fewer  
3 adjacent dark subpixels  
0
Distance between two black dot defects*  
Black dot defects within 20 mm circle*  
Total black dot defects of all types  
15 mm or more  
-
6 or fewer  
TOTAL DOT DEFECTS  
MODEL  
ACCEPTABLE LEVEL  
190B4  
Total bright or black dot defects of all types  
6 or fewer  
Note: 1 or 2 adjacent subpixel defects = 1 dot defect  
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Connecting to Your PC  
Connecting to Your PC  
Accessory Pack  
Unpack all the parts.  
Item  
Description  
190B4C  
1) Power Cord (socket may differ for  
different countries)  
v
2) Macintosh Adapter (optional)  
v
v
3) VGA Signal Cable  
4) E-DFU package with Quick Setup  
Guide and CD-ROM.  
v
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Connecting to Your PC  
Connecting to Your PC  
1) Plug the power cord into monitor firmly.  
Note: If you use an Apple Macintosh, you need to  
connect the special Mac adapter to one end of the  
monitor signal cable  
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Connecting to Your PC  
Cable management  
a) Remove the top cover of the arm box  
b) Put the cables inside the arm box  
c) Put the top cover back  
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Connecting to Your PC  
2) Connect to PC  
(a)  
(b)  
Turn off your computer and unplug its power cable.  
Connect the monitor signal cable to the video connector on the back of your  
computer.  
(c)  
(d)  
Plug the power cord of your computer and your monitor into a nearby outlet.  
Turn on your computer and monitor. If the monitor displays an image,  
installation is complete.  
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The base  
The Base  
Unfold and Fold the Base : Unfold the base Fold the base  
Remove the Base : Remove the base  
Unfold and Fold the Base  
Unfold the Base  
1) Put monitor face down on the  
safe surface  
2) Pull up the base  
Fold the Base  
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The base  
1) Push down the head of monitor  
Remove the Base  
Condition:  
for VESA standard mounting applications  
1) Remove the top cover  
2) Remove the 6 screws and then  
remove the base from the LCD monitor.  
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The base  
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Getting Started  
Getting Started  
Getting Started  
Use the information file ( .inf) for Windows 95/98/2000/Me/XP or later  
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows  
95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your Philips monitor can  
be enabled from the 'Monitor' dialog box in Windows 95/98/2000/Me/XP and the Plug & Play application  
can be activated. The installation procedure based on Windows '95 OEM Release 2 , 98 , Me, XP and  
2000 is specified as follows.  
For Windows 95  
1. Start Windows '95  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'.  
6. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the  
'OK' button.  
7. Click on the 'OK' button then select your monitor model and click on the 'OK'.  
8. Click on the 'Close' button.  
For Windows 98  
1. Start Windows 98  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select the 'Monitor' button, point to 'Change...' then click on 'Next'  
6. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you  
want.' then click on 'Next' and then click on 'Have Disk...'.  
7. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the  
'OK' button.  
8. Click on the 'OK' button then select your monitor model and click on the 'Next' button.  
9. Click on the 'Finish' button then the 'Close' button.  
For Windows Me  
1. Start Windows Me  
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Getting Started  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select 'Monitor' button, then click on 'Change...' button.  
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.  
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you  
want', then click on 'Next' and then click on 'Have Disk...'.  
8. Click on 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK'  
button.  
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.  
10. Click on 'Finish' button then the 'Close' button.  
For Windows 2000  
1. Start Windows 2000  
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.  
3. Double click on the 'Display' Icon.  
4. Select the 'Settings' tab then click on 'Advanced...'.  
5. Select 'Monitor'  
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop  
installation.  
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given  
below.  
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.  
7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver',  
then click on 'Next' and then click on 'Have disk...'.  
8. Click on 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).  
9. Click on the 'Open' button, then click on the 'OK' button.  
10. Select your monitor model and click on the 'Next' button.  
11. Click on the 'Finish' button then the 'Close' button.  
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.  
For Windows XP  
1. Start Windows XP  
2. Click on the 'Start' button and then click on 'Control Panel'.  
3. Select and click on the category 'Printers and Other Hardware'  
4. Click on the 'Display' Item.  
5. Select the 'Settings' tab then click on the 'Advanced' button.  
6. Select 'Monitor' tab  
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop  
installation.  
- If the 'Properties' button is active, click on 'Properties' button.  
Please follow the steps below.  
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.  
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the  
'Next' button.  
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Getting Started  
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next'  
button.  
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the  
appropriate drive F: (CD-ROM Drive).  
11. Click on the 'Open' button, then click the 'OK' button.  
12. Select your monitor model and click on the 'Next' button.  
- If you can see the 'has not passed Windows Logo testing to verify its compatibility with Windows  
XP' message please click on the 'Continue Anyway' button.  
13. Click on the 'Finish' button then the 'Close' button.  
14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties dialog  
box.  
If your Windows 95/98/2000/Me/XP version is different or you need more detailed installation  
information, please refer to Windows 95/98/2000/Me/XP user's manual.  
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F1rst Choice Warranty  
Your International Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and deliver  
high-quality performance, ease of use and ease of installation. Should you encounter any  
difficulties while installing or using this product, please contact Philips directly to benefit  
from your Philips F1rst Choice Warranty. This three-year service warranty entitles you to a  
swap model on-site within 48 hours of your call being received.  
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst  
Choice warranty. For more details contact your Philips dealer.  
Before contacting Philips, please prepare the following details so we can solve your problem quickly.  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
Other cards installed  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.  
The full address to which the swap model should be delivered.  
Just a phone call away  
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -  
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by  
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can  
reach us via:  
file:///D|/M/english/warranty/war_1st.htm [5/14/2003 10:26:00 AM]  
 
International Guarantee  
Your International Guarantee  
Dear Customer,  
Thank you for purchasing this Philips product which has been designed and manufactured to the highest  
quality standards.  
If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor and  
replacement parts irrespective of the country where it is repaired during a period of 12 months from date of  
purchase. This international Philips guarantee complements the existing national guarantee obligations to  
you of dealers and Philips in the country of purchase and does not affect your statutory rights as a  
customer.  
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance  
with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the  
date of purchase, dealer's name and model and production number of the product.  
The Philips guarantee may not apply if:  
the documents have been altered in any way or made illegible;  
the model or production number on the product has been altered, deleted, removed or made illegible;  
repairs or product modifications and alterations have been executed by unauthorized service  
organizations or persons;  
damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.  
Please note that the product is not defective under this guarantee in the case where modifications become  
necessary in order for the product to comply with local or national technical standards which apply in  
countries for which the product was not originally designed and/or manufactured. Therefore always check  
whether a product can be used in a specific country.  
In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In the  
event you require service whilst in another country a dealer address can be given to you by the Philips  
Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant  
part of this booklet.  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefully  
before contacting your dealer. If you have questions which your dealer cannot answer or any related  
question please contact the Philips Consumer Information Centers or via:  
file:///D|/M/english/warranty/war_intl.htm [5/14/2003 10:26:00 AM]  
 
United States Guarantee  
LIMITED WARRANTY (Computer Monitor)  
Click here to access the Warranty Registration Card.  
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*  
*Product will be exchanged with a new or renewed to original specifications unit within two business days  
for the first year. This product must be shipped in at your expense for service during years two and three.  
WHO IS COVERED?  
You must have proof of purchase to receive warranty service. A sales receipt or other document showing  
that you purchased the product is considered proof of purchase. Attach it to this owner's manual and keep  
both nearby.  
WHAT IS COVERED?  
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be  
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the  
replacement or repair of all parts, and for all labor charges.  
All parts, including repaired and replaced parts, are covered only for the original warranty period. When the  
warranty on the original product expires, the warranty on all replaced and repaired products and parts also  
expires.  
WHAT IS EXCLUDED?  
Your warranty does not cover:  
labor charges for installation or setup of the product, adjustment of customer controls on the product,  
and installation or repair of antenna systems outside of the product.  
product repair and/or part replacement because of misuse, accident, unauthorized repair or other  
cause not within the control of Philips Consumer Electronics.  
reception problems caused by signal conditions or cable or antenna systems outside the unit.  
a product that requires modification or adaptation to enable it to operate in any country other than the  
country for which it was designed, manufactured, approved and/or authorized, or repair of products  
damaged by these modifications.  
incidental or consequential damages resulting from the product. (Some states do not allow the  
exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This  
includes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)  
a product used for commercial or institutional purposes.  
Where IS SERVICE AVAILABLE?  
Warranty service is available in all countries where the product is officially distributed by Philips Consumer  
Electronics. In countries where Philips Consumer Electronics does not distribute the product, the local  
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United States Guarantee  
Philips service organization will attempt to provide service (although there may be a delay if the appropriate  
spare parts and technical manual(s) are not readily available).  
Where CAN I GET MORE INFORMATION?  
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.  
customers only) or (903) 242-4804.  
Before Requesting Service...  
Please check your owner's manual before requesting service. Adjustments of the controls discussed there  
may save you a service call.  
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...  
Contact the Philips Customer Care Center phone number listed below for product assistance and  
procedures for servicing:  
Philips Customer Care Center  
(877) 835-1838 or (903) 242-4804  
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties of  
merchantability and fitness for a particular purpose, are limited in duration to the duration of this express  
warranty. But, because some states do not allow limitations on how long an implied warranty may last, this  
limitation may not apply to you.)  
TO GET WARRANTY SERVICE IN CANADA...  
Please contact Philips at:  
(800) 479-6696  
Three years free parts and three years free labor will be provided at Philips Canada depot or any one of its  
authorized service centers.  
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or  
implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not  
liable under any circumstances for any direct, indirect, special, incidental or consequential damages,  
howsoever incurred, even if notified of the possibility of such damages.)  
REMEMBER... Please record the model and serial numbers found on the product below.  
MODEL # ________________________________________________  
SERIAL # ________________________________________________  
This warranty gives you specific legal rights. You may have other rights which vary from state/province to  
state/province.  
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United States Guarantee  
Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601  
Your International Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and deliver  
high-quality performance, ease of use and ease of installation. Should you encounter  
any difficulties while installing or using this product, please contact Philips directly to  
benefit from your Philips F1rst Choice Warranty. This three-year service warranty  
entitles you to a swap model on-site within 48 hours of your call being received  
within the first year of purchase. If you have any problems with your monitor within  
the second or third year of purchase, we will repair it after it has been sent to the  
service provider at your expense and returned to you within five working days, free of  
charge.  
An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rst  
Choice warranty. For more details contact your Philips dealer.  
Before contacting Philips, please prepare the following details so we can solve your problem quickly.  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
Other cards installed  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.  
The full address to which the swap model should be delivered.  
Just a phone call away  
Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -  
20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET by  
using one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you can  
reach us via:  
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F1rst Choice Contact Information  
F1rst Choice Contact Information  
Telephone numbers:  
Austria  
Luxembourg  
Netherlands  
Norway  
01 546 575 603  
02 275 0701  
408 443 5501  
053 482 9800  
22 70 82 50  
Belgium  
Cyprus (Greek)  
Denmark  
France  
800 92256  
Portugal  
35 25 87 61  
0800 831 363  
08 632 0016  
Sweden  
03 8717 0033  
0696 698 4712  
00800 3122 1223  
09 2290 1908  
01 601 1161  
Germany  
Greece  
Switzerland  
Spain  
02 23 10 21 16  
09 17 45 62 46  
0207 949 0069  
877 835 1838  
Finland  
United Kingdom  
U.S.A.  
Ireland  
Italy  
02 48 27 11 53  
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Consumer Information Centers  
Consumer Information Centers  
Eastern Europe  
CZECH REPUBLIC  
Philips Service  
V Mezihorí 2180 00 Prague  
Phone: (02)-6831581  
Fax : (02)-66310852  
HUNGARY  
Philips Markaszerviz.  
Kinizsi U 30-36Budapest 1092  
Phone: (01)-2164428  
Fax : (01)-2187885  
POLAND  
Philips Polska CE  
UL.Marszalkowska 45/49  
00-648 Warszawa  
Phone: (02)-6286070  
Fax : (02)-6288228  
RUSSIA  
Philips Representation Office  
Ul. Usacheva 35a  
119048 Moscow  
Phone: 095-937 9300  
Fax : 095-755 6923  
TURKEY  
Türk Philips Ticaret A.S.  
Talatpasa Caddesi No 5.  
80640-Gültepe/Istanbul  
Phone: (0800)-211 40 36  
Fax : (0212)-281 1809  
Latin America  
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Consumer Information Centers  
ANTILLES  
Philips Antillana N.V.  
Kaminda A.J.E. Kusters 4  
Zeelandia, P.O. box 3523-3051  
Willemstad, Curacao  
Phone: (09)-4612799  
Fax : (09)-4612772  
ARGENTINA  
Philips Antillana N.V.  
Vedia 3892 Capital Federal  
CP: 1430 Buenos Aires  
Phone: (011)-4544 2047  
BRASIL  
Philips da Amazônia Ind. Elet. Ltda.  
Av. Luis Carlos Berrini,  
1400 - Sao Paulo -SP  
Phone: 0800-701-0203  
CHILE  
Philips Chilena S.A.  
Avenida Santa Maria 0760  
P.O. box 2687Santiago de Chile  
Phone: (02)-730 2000  
Fax : (02)-777 6730  
COLOMBIA  
Industrias Philips de Colombia  
S.A.-Division de Servicio  
CARRERA 15 Nr. 104-33  
Bogota, Colombia  
Phone:(01)-8000 111001 (toll free)  
Fax : (01)-619-4300/619-4104  
MEXICO  
Consumer Information Centre  
Norte 45 No.669  
Col. Industrial Vallejo  
C.P.02300, -Mexico, D.F.  
Phone: (05)-3687788 / 9180050462  
Fax : (05)-7284272  
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Consumer Information Centers  
PARAGUAY  
Philips del Paraguay S.A.  
Avenida Artigas 1513  
Casilla de Correos 605  
Asuncion  
Phone: (021)-211666  
Fax : (021)-213007  
PERU  
Philips Peruana S.A.  
Customer Desk  
Comandante Espinar 719  
Casilla 1841  
Limab18  
Phone: (01)-2136200  
Fax : (01)-2136276  
URUGUAY  
Ind.Philips del Uruguay S.A.  
Luis Alberto de Herrera 1248  
Customer Help Desk  
11300 Montevideo  
Phone: (02)-6281111  
Fax : (02)-6287777  
VENEZUELA  
Industrias Venezolanas Philips S.A.  
Apartado Postal 1167  
Caracas 1010-A  
Phone: (02) 2377575  
Fax : (02) 2376420  
Canada  
CANADA  
Philips Electronics Ltd.  
281 Hillmount Road  
Markham, Ontario L6C 2S3  
Phone: (800) 479-6696  
Pacific  
AUSTRALIA  
Philips Consumer Service.  
Customer Information Centre.  
3 Figtree Drive  
Homebush Bay NSW 2140  
Phone: CIC: 1300-363 391  
Fax : +61 2 9947 0063  
PCE Service: 1300-361 392 (toll free)  
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Consumer Information Centers  
NEW ZEALAND  
Philips New Zealand Ltd.  
Consumer Help Desk  
2 Wagener Place, Mt.Albert  
P.O. box 1041  
Auckland  
Phone: 0800 477 999 (toll free)  
Fax : 0800 288 588 (toll free)  
Asia  
BANGLADESH  
Philips Service Centre  
100 Kazi Nazrul Islam  
Avenue Kawran Bazar C/A  
Dhaka-1215  
Phone: (02)-812909  
Fax : (02)-813062  
CHINA  
BEIJING  
Beijing Authorized Service Centre.  
Consumer Information Centre  
Building 6, West Street  
Chong Wen Men, Beijing, Jin Bang Co. Led.  
100051 BEIJING  
GUANGZHOU  
Philips Authorized Service Centre  
801 Dong Feng Road East  
Guangzhou 510080  
SHANGHAI  
Philips Service Logistic Centre  
Consumer Information Centre  
P.O.Box 002-027, Nextage Department Store  
Puding New District  
200002 SHANGHAI  
Philips Authorized Service Centre  
Consumer Information Centre  
148 Fu Jian Road M  
200001 Shanghai  
Phone: 800 820 5128 (toll free)  
Fax: 21-656 10647  
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Consumer Information Centers  
HONG KONG  
Philips Hong Kong Limited  
Consumer Information Centre  
16/F Hopewell Centre  
17 Kennedy Road, WANCHAI  
Phone: 2619 9663  
Fax : 2481 5847  
INDIA  
Phone: 91-20-712 2048 ext: 2765  
Fax: 91-20-712 1558  
BOMBAY  
Philips India  
Customer Relation Centre  
Bandbox House  
254-D Dr. A Besant Road, Worli  
Bombay 400 025  
CALCUTTA  
Customer Relation Centre  
7 justice Chandra Madhab Road  
Calcutta 700 020  
MADRAS  
Customer Relation Centre  
3, Haddows Road  
Madras 600 006  
NEW DELHI  
Customer Relation Centre  
68, Shivaji Marg  
New Dehli 110 015  
INDONESIA  
Philips Group of Companies in Indonesia  
Consumer Information Centre  
Jl.Buncit Raya Kav. 99-100  
12510 Jakarta  
Phone: (021)-794 0040 / 798 4255 ext: 1612  
Fax : (021)-794 7511 / 794 7539  
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Consumer Information Centers  
KOREA  
Philips Korea Ltd.  
Philips House  
C.P.O. box 3680  
260-199, Itaewon-Dong.  
Yongsan-Ku, Seoul 140-202  
Phone:080-600-6600 (Local toll free)  
Fax : (02)-709-1245  
MALAYSIA  
Philips Malaysia Sdn. Berhad  
Service Dept.  
No.51,sect.13 Jalan University.  
46200 Petaling Jaya, Selagor.  
P.O.box 12163  
50768 Kuala Lumpur.  
Phone: (03)-7950 5501/02  
Fax : (03)-7954 8504  
PAKISTAN  
KARACHI  
Philips Electrical Ind. of Pakistan  
Consumer Information Centre  
F-54, S.I.T.E, P.O.Box 7101  
75730 KARACHI  
Philips Consumer Service Centre  
168-F, Adamjee Road  
Rawalpindi Cantt  
Phone: (021)-7731927  
Fax : (021)-7721167  
PHILIPPINES  
Philips Electronics and Lighting Inc.  
106 Valero St., Salcedo Village  
Makati, Metro Manilla.  
Phone: (02)-888 05 72  
Domestic toll free: 1-800-10-PHILIPS or 1-800-10-744 5477  
Fax : (02)-888 05 71  
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Consumer Information Centers  
SINGAPORE  
Philips Singapore Private Ltd.  
Consumer Service Dept.  
Lorong 1,Toa Payoh., P.O. box 340  
Singapore 1231  
Phone: 6882 3999  
Fax : 6250 8037  
TAIWAN  
Philips Taiwan Ltd.  
Consumer Information Centre  
26F, 66, Chung-Hsiao W. Road Sec. 1  
TAIPEI  
Phone: 0800-231-099 or (02)-2382-4567  
Fax : (02)-2382-3027  
THAILAND  
Philips Electronics (Thailand) Ltd.  
Philips Service Centre  
209/2 Sanpavut Road,  
Bangna, Bangkok 10260  
Phone : (02)-652 8652  
Fax : (02)-614 3531  
Africa  
MOROCCO  
Philips Electronique Maroc  
304,BD Mohamed V  
Casablanca  
Phone: (02)-302992  
Fax : (02)-303446  
SOUTH AFRICA  
South African Philips.  
S.V. Div. 195 Main R.D.  
Martindale., Johannesburg  
P.O.box 58088  
Newville 2114  
Phone: +27 11 471 5000  
Fax : +27 11 471 5020  
Middle East  
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Consumer Information Centers  
DUBAI  
Philips Middle East B.V.  
Consumer Information Centre  
P.O.Box 7785  
DUBAI  
Phone: (04)-335 3666  
Fax : (04)-335 3999  
EGYPT  
Philips Egypt  
Consumer Information Centre  
10, Abdel Rahman El Rafei  
Mohandessin - Cairo, P.O.Box 242  
DOKKI  
Phone: (02)-3313993  
Fax : (02)-3492142  
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