Philips 107F5 User Manual

electronic user's manual  
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About This Electronic User's Manual  
About This Electronic User's Manual  
About This Guide  
This electronic user's guide is intended for anyone who uses the Philips Color Monitor. It describes  
the monitor's features, setup, operation and all other information, which is the same exact  
information described in our printed version.  
The sections are as follows:  
Safety and Troubleshooting Information provides tips and solutions for common problems,  
and other related information you may need.  
About This Electronic User's Manual gives overview of what information are included as well  
as notation icon descriptions and other documentation you can refer to.  
Product Information gives an overview of the monitor's features and as well as the technical  
specifications for this monitor.  
Installing Your Monitor describes the initial setup process and gives an overview of how to  
use the monitor.  
On Screen Display provides information on adjusting the settings on your monitor.  
Customer Care and Warranty is a list of worldwide Philips consumer information centers  
along with the help desk phone numbers and information on the applicable warranty of your  
product..  
Glossary provides more information for technical terms.  
Download allows users to install the entire manual on their hard drive.  
Frequently Asked Questions provides answers to commonly asked questions.  
Other Documents You May Need  
In addition to this Electronic User's Guide, you may need to refer to the following documentation:  
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About This Electronic User's Manual  
Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the  
monitor. This is included with this product.  
Notational Descriptions  
The following subsections describe notational conventions used in this document.  
Notes, Cautions, and Warnings  
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in  
italic type. These blocks are notes, cautions, and warnings, and they are used as follows:  
NOTE: This icon indicates important information and tips that help you make  
better use of your computer system.  
CAUTION: This icon indicates information that tells you how to avoid either  
potential damage to hardware or loss of data.  
WARNING: This icon indicates the potential for bodily harm and tells you how  
to avoid the problem.  
SMART HELP: This icon indicates helpful information when adjusting the On  
Screen Display of your monitor.  
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such  
cases, the specific presentation of the warning is mandated by regulatory authority.  
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About This Electronic User's Manual  
©2003 Koninklijke Philips Electronics N.V.  
All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or  
broadcasting in whole or in part is prohibited without written consent of Philips Electronics N.V.  
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107F Product Information  
Product Information  
Product Features  
Model  
Regulation  
MPRII  
Color  
107F51  
107F56  
Gray  
MPRII  
Blue/Silver  
107F5  
17-inch (16.0" VIS) color monitor with excellent front of screen performance for use with  
MACs and PCs  
Autoscan covers horizontal frequencies up to 71 kHz offering a maximum resolution of 1280  
x 1024 with flicker free display of 1024 x 768 at up to 89 Hz.  
Real Flat High Contrast CRT with high-resolution 0.25 mm dot pitch (0.21 hdp)  
LightFrame™ for brightest and sharpest display of movie and photo windows.  
Large screen display in a small footprint: 17-inch conventional monitor with maximum depth  
of only 424 mm/16.7"  
Multimedia Base option.  
sRGB for true on screen color representation.  
FCC, CE (in selected countries only) and ISO9241, ISO14001 certified  
LightFrame™ for Windows  
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107F Product Information  
Introduction  
Philips LightFrame™ feature enriches the experience of pictures and video on a Philips CRT  
(picture tube) monitor. LightFrame™ will boost the brightness and sharpness of photos and videos  
on the monitor screen.  
To control the LightFrame™ feature in your monitor, you have to install the LightFrame™  
application which you will find on this CD-ROM.  
Note  
Philips LightFrame™ will only work with monitors that have been built to use this software. Earlier  
Philips monitors or other manufacturers’ monitors will not work with this special software. It is  
recommended that you install this software only on a Philips monitor designed to use it. These  
monitors can be identified by the LightFrame™ logo on the front of the monitor.  
This software is not designed for use with LCD flat screen monitors.  
LightFrame™ will work with true Windows-based programs and DOS-based programs that operate  
in a Windows environment. It will not work with DOS-based programs operating only in a DOS  
environment.  
Language Selection  
While English is the default language of LightFrame™, the User Interface can be set up to operate  
in Dutch, French, German, Italian, Portuguese, Spanish, Simplified Chinese, Traditional Chinese or  
Korean.  
Installation  
1) To install LightFrame™, place the CD in the CD-ROM drive.  
2) Next, when the menu of items on the CD appears on your screen, click on 'Install  
LightFrame™'.  
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107F Product Information  
3) Now, follow the on-screen prompts to properly install the program. The software checks to  
see if you have a compatible monitor. You must agree to the license agreement terms for the  
software to install.  
4) After installation, LightFrame™ automatically loads and the icon appears in the taskbar.  
Notes  
If LightFrame™ detects that your monitor is not LightFrame™ compatible, a message appears on  
the monitor screen. If you see this message, you can select to abort or continue the installation.  
However, if you continue the installation, LightFrame™ will probably not work on the monitor.  
How to use LightFrame™  
After installation, LightFrame™ starts up automatically whenever the computer is started.  
For information about using LightFrame™ please refer to the help information which is available  
after installation.  
Compatibility  
This version of LightFrame™ is compatible with  
Windows® 95  
Windows® 98  
Windows® Me (Millenium Edition)  
Windows® XP  
Windows® 2000 Professional Edition.  
LightFrame™ 3 -- Frequently Asked Questions (and answers)  
LightFrame™  
Q: Is LightFrame™ 2 compatible with LightFrame™ 3?  
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A: No. If you run LightFrame™ 1 or 2 software with a Philips LightFrame™ 3 monitor, nothing  
will happen.  
Q:Can I use LightFrame™ 3 software on my LightFrame™ 1 / 2 monitor.  
A:No for a LightFrame™ 1 or 2 monitor you need to use LightFrame™ 1 or 2 software. It is  
however possible to use the LightFrame™ 2 software on a LightFrame™ 1 monitor.  
Q:What is the difference between LightFrame™ 1, LightFrame™ 2 and LightFrame™ 3?  
A:LightFrame™ 1 was the very first generation of the LightFrame™ feature introduced by Philips. In  
that version the user needs to manually turn on/off the feature and select the window or area to  
apply it to.  
LightFrame™ 2 offers the automatic detection in Internet Explorer on top of the LightFrame™ 1  
functions. With this feature LightFrame™ will automatically scan a web page in Internet Explorer,  
find the largest picture and enhance it.  
LightFrame™ 3 offers everything that LightFrame™ 2 has but now with the possibility to enhance  
multiple pictures at the same time. So in a web page LightFrame™ will find all the pictures and  
enhance them simultaneously or in a photo viewing application you can enhance multiple photos at  
once. Furthermore LightFrame™ 3 comes with an easy to activate full screen function. This is  
especially handy for games and movies. Just one click on the full screen button and LightFrame™  
enhances your total monitor.  
Q:Can I upgrade my current Philips monitor to LightFrame™ 3?  
A:No. For LightFrame™ 3 Philips developed special hardware which is build into the monitor.  
Therefore upgrading from LightFrame™ 1 or 2 to 3 is not possible. It is however possible to  
upgrade your LightFrame™ 1 monitor to LightFrame™ 2 by installing the LightFrame™ 2 software.  
Q:Can I install LightFrame™ 3 over an older version?  
A:When you install LightFrame™ 3 the setup wizard will scan your system to check if you have an  
older version installed. If so, the setup wizard will remove that version before continuing with the  
installation of the new version. Please be aware that for LightFrame™ 3 you also need a monitor  
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107F Product Information  
which is capable of running the LightFrame™ 3 feature.  
Q:How can I tell which version LightFrame™ my monitor can support?  
A:To check which version of LightFrame™ is supported by your monitor check the LightFrame logo  
which you will find on the top, right-hand corner of the monitor. If this logo has a small 3 in it, your  
monitor is ready for LightFrame™ 3. Otherwise you should use the LightFrame™ 1 or 2 software.  
Q: How many windows can I enhance at the same time?  
A:In LightFrame™ 3 it is possible to enhance up to 8 windows at the same time. It is however  
important to understand that when other windows, toolbars or menus overlap the enhanced  
windows, the maximum number of enhanced windows can be less.  
Q:How many pictures can LightFrame™ enhance in Internet Explorer?  
A:In Internet Explorer LightFrame™ 3 can enhance up to 16 pictures at the same time.  
LightFrame™ 3 filters the pictures it finds based on the minimum size of the picture therefore it may  
happen that some pictures are not enhanced when you open a web page.  
Q:Can I enhance two or more area’s at the same time?  
A:Yes. With LightFrame™ 3 you have the possibility to select several windows with pictures and  
videos and enhance them at the same time.  
Q:Some times my mouse changes to a light bulb with a plus sign and sometimes with a  
minus sign. What is the difference?  
A:The mouse pointer in the shape of a light bulb indicates that LightFrame™ is ready to accept a  
selection from you for which window should be enhanced.  
If there is a minus sign it means that you are moving over a window where LightFrame™ is already  
active and clicking this window will switch the enhancement off. A plus sign appears when moving  
over a window which is not enhanced and clicking that one will enable LightFrame™ on that  
window.  
Q:What is wrong when my mouse changes into a light bulb with a red cross?  
A:Nothing. It just means that your mouse moves outside the application where you already have  
one or more windows enhanced. You can only select windows with in the same application. The  
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107F Product Information  
cross indicates that you move into an area where you cannot make a selection.  
Q:Can I use LightFrame™ with Netscape?  
A: You can use LightFrame™ with Netscape, but its functions are limited to manually highlighting  
the entire Netscape client window. Since LightFrame™ is specifically designed for bright, high  
contrast photo and video display, highlighting an entire Web page -- including text -- is not  
recommended.  
For best results, we recommend you use LightFrame™ with Microsoft Internet Explorer version 5.0  
or higher. You can downloaded Internet Explorer free of charge from the Microsoft website (www.  
microsoft.com). A copy of Internet Explorer 5.5 is also included on the CD-ROM shipped with your  
monitor.  
Q:Can I activate LightFrame™ on my entire screen?  
A:Yes you can. And with LightFrame™ 3 this becomes even easier. There are three ways to do  
this: 1) click the full screen button in the LightFrame control bar with your mouse. 2) Press the  
"windows" hotkey on your keyboard and press "L". 3) Via the OSD menu, scroll to Extra controls,  
press "OK", then LightFrame On.  
Q:When I apply LightFrame™ to a text document I get blurry characters, what is wrong?  
A:Nothing is wrong. The effect which you see is due to the sharpness enhancement that  
LightFrame™ is doing on your monitor. This sharpness improves a photo or video significantly  
however on black text on a light background the effect is less favorable. Please keep in mind that  
LightFrame™ is developed to enhance your photos and videos and not really for text or synthetic  
pictures.  
You can decrease this effect by lowering the sharpness setting in the LightFrame™ 3 control panel.  
Q: How can I tell if my monitor comes with LightFrame™ 3?  
A: All Philips LightFrame™ 3 monitors display this logo on their front bezel:  
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107F Product Information  
Technical Specifications*  
CRT  
• Size and deflection  
• Dot pitch  
17 inch / 41 cm ; 90° deflection angle  
0.25 mm  
0.21 mm  
• Horizontal pitch  
Shadow mask, Real Flat, high contrast, anti-glare, anti-  
static, anti reflection  
• Tube type  
• Phosphor  
P22  
• Recommended display area  
• Maximum display area  
12.0" x 9.0" / 306 x 230 mm  
12.8" x 9.6" / 325 x 244 mm  
SCANNING  
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107F Product Information  
• Horizontal scanning  
• Vertical scanning  
30 - 71 KHz  
50 - 160 Hz  
VIDEO  
• Video dot rate  
• Input impedance  
- Video  
120 MHz  
75 ohm  
- Sync  
4.7 kOhm  
• Input signal levels  
0.7 Vpp  
• Sync input signal  
• Sync polarities  
Separate sync  
Positive and negative  
WHITE COLOR TEMPERATURE  
Chromaticity CIE coordinates:  
• at 9300 degrees K  
• at 6500 degrees K  
• at sRGB  
x = 0.283 / y = 0.297  
x = 0.313 / y = 0.329  
x = 0.313 / y = 0.329  
sRGB  
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g.  
digital cameras, monitors, printers, scanners, etc.)  
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB  
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are  
calibrated and you can rely on the correctness of the colors shown on your screen.  
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a  
predefined setting as well as the color gamut. Therefore it is important to select the sRGB  
setting in the monitor's OSD.  
To do so, open the OSD by pressing the OK button on the front of your monitor. Use the down  
button to go to Color temperature and press OK again. Then move the down button to go to  
sRGB and press OK again.  
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107F Product Information  
Exit this OSD.  
After this, please don't change the brightness or contrast setting of your monitor. If you change  
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of  
6500K.  
For more information on sRGB, please visit: www.srgb.com  
* These information are subject to change without notice.  
Automatic Power Saving  
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor  
can automatically reduce its power consumption when not in use. And if an input from a keyboard,  
mouse or other input device is detected, the monitor will automatically "wake up". The following  
table shows the power consumption and signaling of this automatic power saving features:  
Power Management Definition  
VESA's  
Mode  
H-  
V-  
Video  
Power Used  
Power Saving (%)  
LED color  
Green  
sync sync  
ON  
Active  
Yes  
No  
Yes  
Typical 68 W  
< 1W  
0 %  
Flashing  
Green  
OFF  
No  
99%  
Blanked  
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has  
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
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107F Product Information  
Physical Specifications  
15.6" x 15.1" x 16.7" / 397 x 383x 424 mm (including base)  
15.6" x 13.1" x 16.7" /397 x 333 x 424 mm (excluding base)  
• Dimensions  
• Weight  
15.5 kg  
100-240 VAC, 60-50Hz  
(Please refer to rating label)  
• Power supply  
• Temperature (operating)  
• Temperature (storage)  
• Relative humidity(storage)  
0° to 40°C / 32° to 104°F  
-25° to +65°C / -13° to +149°F  
5% to 95%  
* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.  
* These information are subject to change without notice.  
Pin Assignment  
The 15-pin D-sub connector (male) of the signal cable (IBM systems):  
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107F Product Information  
Pin  
No.  
Pin  
No.  
Assignment  
Assignment  
1
Red video input  
9
+5V DDC supply  
2
Green video input  
10 Logic ground  
Identical output -  
11  
3
4
Blue video input  
connected to pin 10  
Identical output -  
connected to pin 10  
12 Serial data line (SDA)  
5
6
7
8
Ground  
13 H. Sync / H+V  
Red video ground  
Green video ground  
Blue video ground  
14 V. Sync (VCLK for DDC)  
15 Data clock line (SCL)  
Views  
Follow the links to see various views of the monitor and its components.  
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107F Product Information  
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Installing your Monitor  
Installing your Monitor  
Front View  
Power button switches your monitor on.  
OK button which when pressed will take you to the OSD controls  
Contrast hotkey. When the "-" button is pressed, the adjustment  
controls for the CONTRAST will show up.  
Brightness hotkey. When the "+" button is pressed, the adjustment  
controls for BRIGHTNESS will show up.  
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Installing your Monitor  
"-" and "+" buttons, are used for adjusting the OSD of your monitor.  
LightFrame™ hotkey. When the button is pressed, the high-  
brightness function of LightFrame™ will show up.  
Rear View  
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Installing your Monitor  
1. Power in - attach power cable here.  
2. Video In - this is a cable which is already attached to your monitor. Connect the other  
end of the cable to your PC.  
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On-Screen Display  
On-Screen Display  
Description of the On Screen Display  
What is the On-Screen Display?  
This is a feature in all Philips monitors which allows an end-user to adjust screen performance of  
monitors directly through an on-screen instruction window. The user interface provides user-  
friendliness and ease-of-use when operating the monitor.  
Basic and simple instruction on the control keys.  
On the front controls of your monitor, once you press the  
Main Controls window will pop up and you can now start making adjustments to your monitor's  
various features. Use the to make your adjustments within.  
button, the On Screen Display (OSD)  
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On-Screen Display  
The OSD Tree  
Below is an overall view of the structure of the On-Screen Display. You can use this as reference  
when you want to later on work your way around the different adjustments.  
Your monitor may not include all the items in the OSD tree shown below.  
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On-Screen Display  
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On-Screen Display  
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Frequently Asked Questions  
Frequently Asked Questions  
1.  
What does the "Designed for Windows" logo signify?  
The "Designed for Windows" logo means your Philips monitor fulfills the requirements and  
recommendations of the PC9x (97, 98, or 99) System Design Guide and passes stringent WHQL tests.  
2.  
What is USB?  
Think of USB as a smart plug for PC peripherals. USB automatically determines resources (like driver  
software and bus bandwidth) required by peripherals. USB makes necessary resources available  
without user intervention. Its three main benefits are:  
USB eliminates "Case angst," the fear of removing the computer case to install circuit board  
cards - that often require adjustment of complicated IRQ settings -- for add-on peripherals.  
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two  
Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner  
or video camera, for example) and a joystick. More and more peripherals for multimedia  
computers come on the market every day. With USB, up to 127 devices can run simultaneously  
on a computer.  
USB permits "hot plug-in." No need to shut down, plug in, reboot and run set up to install  
peripherals. No need to go through the reverse process to unplug a device. Bottom line: USB  
transforms today's "Plug-and-Pray" into true Plug-and-Play!  
3.  
What is a USB hub?  
Think of USB hub as a extension of USB ports. Normally, the PC provides only one or two USB ports. To  
connect additional USB devices, you need a USB hub.  
4.  
What is Philips Monitors USB hub solution?  
Increasingly, monitors include USB hub functionality. But not all users need or want a USB hub. To give  
users freedom of choice, Philips provides an optional USB hub (type number PCUH411). The USB hub  
consists of two parts that are normally connected: one is functional, the other aesthetic. The aesthetic  
element is a removable cover. With the cover removed, the USB hub can be attached to the base or  
pedestal of monitor. The attached USB hub can be rotated to any position around the monitor's base. With  
this innovative Philips solution, your USB hub is always within reach for convenient connection and  
disconnection of USB peripherals.  
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Frequently Asked Questions  
6.  
What models are Mac compatible?  
All listed Philips monitors are Mac compatible. BUT, you may need an adapter to connect the monitor to  
your Mac system. Please contact your dealer/reseller for details.  
7.  
What is TCO?  
TCO is a Swedish abbreviation for the Swedish Confederation of Professional Employees.  
8.  
What is MPR?  
MPR is a Swedish abbreviation for the Swedish National Board of Measurement and Testing.  
9.  
What are the differences between MPRII, TCO92, TCO95, TCO99 and TCO'03?  
In the general hierarchy of standards, TCO'03/TCO99 is the highest level of certification. Next is TCO95,  
which is "better" than TCO92, which, in turn, is better than MPRII. Below, we compare the standards in  
each category.  
-TCO 92 Phase out: June 30, 2000  
-TCO 95 Will be end December 31, 2003  
Emissions:  
MPRII: Set low emission rules for visual displays.  
TCO92: Imposed more stringent standards than MPRII.  
TCO95: Further toughened TCO92 rules.  
TCO99: Delineated even more severe standards and test procedures than TCO95.  
TCO'03: Same as TCO99 standard + Testing uncertainty.  
Safety:  
MPRII: No requirement.  
TCO92/95/99/03: All set requirements.  
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Frequently Asked Questions  
Energy Saving:  
MPRII: No requirement.  
TCO92: Standby mode < 30W, Off mode < 8W  
TCO95: Standby mode < 30W, Off mode < 8W  
TCO99: Standby mode < 15W, Off mode < 5W  
TCO'03:Standby mode < 15W, Off mode < 5W  
Visual Ergonomics:  
MPRII: No requirement.  
TCO92: No requirement.  
TCO95: Set ergonomic rules including minimum contrast level, flicker and jitter.  
TCO99: Tightened TCO95 rules.  
TCO'03: Tighten TCO99 rule for CRT and new requirement of screen color for TFT LCD Monitors.  
Ecology:  
MPRII: No requirement.  
TCO92: No requirement.  
TCO95: Set general ecological standards including recycling preparation, environmental policy and  
environmental certification.  
TCO99: Further tightened TCO95 norms.  
TCO'03:Require the recycling information to users.  
10. How do I enable the energy saving function?  
Go to 'My Computer' and select 'Control Panel' followed by 'Monitor Control.' Select "All default selection'  
and choose your Philips monitor model from the default driver list. Plug and Play will automatically enable  
the EPA tick box for you. In DOS or Windows 3.1, you must first make sure your PC supports power  
saving.  
11. What is refresh rate?  
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Frequently Asked Questions  
"Refresh rate" describes the number of times an entire screen is vertically scanned each second. In other  
words: If a monitor's refresh rate is 85 Hz, its screen is refreshed - or vertically scanned - 85 times per  
second. A higher the refresh rate means better image stability and less flicker. A high refresh rate helps  
users who work long hours in front of a monitor avoid eye fatigue and stress. To change the refresh rate,  
go into "Start/Settings / Control Pannel / Display / Properties / Setting/Advance/Adaptor" Windows settings  
of the computer, the monitor will automatically adjust itself to the video card.  
12. Why does the picture on the screen appear to flicker?  
A low refresh rate or electrical interference typically causes flickering in the picture. Possible solutions  
include the following:  
Verify that the proper drivers are installed for your video card  
Make sure that all electrical devices (such as mobile phones) are at least 1m from the monitor  
Place the monitor in another physical location away from electrical interference  
Adjust the refresh rate to 75hz or higher.  
13. How do I adjust my monitor's resolution?  
Available resolutions are determined by the capabilities of your video card and graphic driver. Under  
Windows '95, you may select the desired available resolution through the 'Display properties/Settings'  
menu.  
14. How can I adjust the size, position and rotation of my screen?  
Depending on the model you own, you can use your CustoMax Software, On Screen Display (OSD) or  
control knobs located on the monitor.  
15. What if I get lost when making monitor adjustments?  
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Frequently Asked Questions  
Simply press OK button then select "Reset to factory settings" to restore all settings.  
16. What is LightFrame ?  
LightFrame is a Philips technology breakthrough which offers a unique and revolutionary solution for  
TM  
boosting a monitor 's brightness and sharpness. With LightFrame , the user experiences TV quality  
performance for video or photos without deterioration to the monitor 's performance in windows used for  
other applications.  
17. How does LightFrame work?  
LightFrame consists of a software application and an Integrated Circuit (IC) embedded in the monitor.  
Together, they boost brightness and sharpness in a user defined window or screen area. Unique  
TM  
LightFrame technology dramatically improves photo and video display quality.  
18. Why is LightFrame important to me?  
With LightFrame , selected Philips monitors deliver TV quality video and photo display while maintaining  
monitor performance for text-based applications. The result is that movies and other video are brighter and  
livelier; photos are more vibrant and lifelike.  
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Frequently Asked Questions  
19. Will anyone else have this?  
LightFrame was invented, developed and patented by Philips. It is a unique feature that you will find  
exclusively in Philips monitors.  
20. Will LightFrame shorten the life of a monitor?  
No. Extensive testing has confirmed LightFrame does not adversely affect monitor life. Today's state-of-  
the-art Philips monitors employ improved phosphors and are designed for high light output. LightFrame  
normally highlights photos and videos. Though the peak brightness of the highlighted area is strongly  
increased, the average brightness - a determining factor for cathode deterioration - is not normally  
increased. In any case, a special Automatic Beam Limiter (ABL) circuit keeps a monitor 's maximum  
average brightness within acceptable levels.  
21. I get a message warning that my monitor 'may not support LightFrame '. I am certain my  
monitor does. What is wrong?  
Only a Philips driver can determine if your monitor is equipped with LightFrame ; a generic Windows  
driver cannot. Install the special Philips driver that came with your monitor. If the warning continues to  
TM  
flash after your Philips driver is installed, ignore the message. LightFrame will function properly.  
22. What will happen when my system is no longer connected to a LightFrame™ enabled monitor  
- for example, when I take my notebook on the road?  
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Frequently Asked Questions  
Philips exclusive LightFrame feature requires the combined operation of hardware that resides in your  
monitor and software installed on your system. It only works when a monitor with built-in hardware  
TM  
receives commands from system software. Without both the LightFrame hardware equipped monitor  
and system software, the LightFrame does not function.  
23. What is "XtraSpace Design" (XSD)?  
XSD stands for XtraSpace Design, a Philips breakthrough that reduces a CRT display device's footprint.  
Philips XSD monitors combine the world's smallest front-to-back footprint with excellent front of screen  
performance.  
24. How did Philips achieve XtraSpace Design?  
Philips achieved this breakthrough in reduced footprint CRT display devices through short depth tubes and  
a focused design process that squeezed every excess millimeter out of XSD monitor desk space  
requirements.  
25. What is Philips monitors' solution for audio?  
Not all users need multimedia capabilities. To give users freedom of choice, Philips provides an optional  
Multimedia Base (type number: 6G3B10). The Multimedia Base replaces the easily removable standard  
pedestal of the monitor.  
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Frequently Asked Questions  
26. Which models can be incorporated with the Multimedia Base?  
The following models can be incorporated with the Multimedia Base: 109B5, 109E5,109F5, 107B5,  
107E5,107F5, 107S5, 107T5.  
27. What are Philips Multimedia Base's specifications?  
See detailed Multimedia Base specifications on the product information page.  
28. Why is a Multimedia Base better than separate speakers?  
The major advantage of the Multimedia Base is its minimal space requirements. In fact, it hardly uses any  
extra space at all: monitor depth and width are unchanged. Only the monitor's height is increased by only  
3 centimeters.  
29. Where can I buy a multimedia base to incorporate with my Philips monitor?  
Please contact your dealer/reseller for details.  
30. What does Auto Calibrate do?  
It makes your monitor perform better and last longer. As a monitor becomes older, brightness gradually  
deteriorates and its colors change. This well-known process effects all monitors. Eventually after a number  
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Frequently Asked Questions  
of years, the monitor's brightness deteriorates to below 50% of its original value. At this stage, the usable  
life of a monitor is considered ended. Auto Calibrate regularly readjusts color temperature and luminance  
to their original values.  
31. How does Philips Auto Calibrate feature benefit me?  
With Auto Calibrate, it takes a monitor's luminance 33 percent longer to deteriorate to the 50 percent level  
that marks the end of a display device's useful life. Thanks to Auto Calibrate, a monitor with a normal life  
of 10,000 hours, for example, would last for 13,300 hours, a full one third longer.  
32. How does Auto Calibrate work?  
During the calibration process, different predefined black and white images are displayed on thescreen.  
The beam currents of the red, green and blue cannon are accurately measured and compared to the  
original values stored in the monitor. By readjusting gain values of the individual cannons, deviation is  
reduced to zero. Default values are stored during production. If the user sets a new color temperature, this  
new value is saved as the new default value.  
33. When should calibration be performed?  
The calibration process takes less than six seconds. During this period, different specific images are  
displayed. After the process is finalized, the original image is redisplayed. Constant re-calibration is not  
required. Calibration should be performed after the monitor is warmed up. Auto Calibration takes place  
when a monitor receives a signal indicating an imminent switch to its sleep mode/stand-by mode.  
34. Which models of Philips monitors are equipped with Auto Calibrate feature?  
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Frequently Asked Questions  
Auto Calibrate is currently available in the new 201P, 201B and 109P.  
35. The Main Menu displays OSD MAIN MENU LOCKED . Pressing the front control panels hasno  
effect. How can I unlock this function?  
Press and hold the OSD menu key for about 10 seconds until picture displays "OSD MAIN MENU  
UNLOCKED"  
36. My screen shows NO SYNC INPUT , how can I get rid of this?  
Check the following for possible solutions:  
Bent pins on the video cable  
Make sure the computer is turned on  
Ensure the VGA Cable is properly connected  
Ensure the BNC/D-Sub connector on the rear of the monitor is in the correct position, newer  
models have this option in the On Screen Display under Input Signal Selection.  
Video card may be not a VESA standard (try the monitor with another computer)  
37. Why does my monitor display "Out of Range"?  
The video card installed in your computer may be too high for the monitor 's specifications. Please contact  
your computer manufacturer for details on how to lower resolution for your operating system.  
38. What is Moire? Why does my monitor have this wavy phenomenon?  
Moire is a natural effect or phenomenon of CRT that has the appearance of a wavy pattern, which is  
repetitive and superimposed on the screen as ripple images. These are a few suggestions to help reduce  
or minimize the effects:  
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Frequently Asked Questions  
Some monitors have a Moire cancellation feature, activate it to the on position or adjust the Moire  
cancellation function via the OSD on the monitor.  
Change resolution to the recommended standard for the specific monitor size.  
Change Window viewing pattern/scheme to a pattern where the Moire is less visible.  
Change horizontal and vertical size to optimize the reduction of the Moire effect.  
39. What is CustoMax?  
CustoMax is proprietary Philips software that allows user to control parameter (e.g. Size, Color, Geometry)  
in place of the buttons on the front of the monitor. To install and run the CustoMax software, you must  
have a USB compatible system and have a USB connection at the rear of your monitor.  
40. My monitor appears to be missing one or more colors. How do I correct this?  
If the OSD menu is also missing a color, please contact service for details  
Set color temperature to 9300 color coordination  
Check the video cable for any bent pins  
Video card could be defective (try the monitor with another computer).  
41. When I degauss my monitor, it makes a loud noise. Is this normal?  
Yes, when degaussing your monitor via the OSD, it is normal for the monitor to make a relatively loud  
noise. Please be aware that many models will not degauss more than once within any given time period  
(up to 10 minutes). This is due to the unit having a temperature sensitive resistor. While the unit is  
degaussing, the resistor increases in value with heat and once it reaches a certain temperature, the  
resistance will rise and prevent voltage from reaching the degaussing coil. This is what stops the  
degausser, and this device's resistance will decrease as it cools back off, enabling the degauss function to  
operate again. This is an intentional design and is an industry standard, not just for Philips monitors.  
Please be aware that not all models in the Philips range has this manual degauss function. Some models  
are built with an auto degauss feature which automatically degausses the monitor when it is switched on.  
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42. How do I adjust the picture on the screen?  
Please perform the following to correct the picture image:  
Reset your monitor via the OSD menu  
Adjust the Horz (width) and/or Vert size (height) in the OSD  
Change monitor timing to work at the recommended resolution  
43. The edge of the picture on the screen appears to be distorted. How can I correct this?  
Please perform the following to correct the picture image:  
A magnetic or electrical interference typically causes poor geometry in the picture. Place the  
monitor in a different physical location  
Reset the monitor to the factory preset via the OSD menu  
Access the Geometry Menu in the OSD of the Monitor and perform the necessary adjustments  
Change the monitor timing to the recommended resolution  
44. The picture appears too dim. How can I correct this?  
Adjust Brightness and/or Contrast via the monitor 's OSD. Some models have a Video Input Select  
under Advanced Controls in the monitor 's OSD. Most computers require it to be set at 0.7V.  
Please review the following for possible solutions:  
If the OSD menu is also dim, please contact service for repair  
Reset the monitor via the OSD menu  
Change the color temperature settings to 9300 color coordination via the OSD menu  
Set the Contrast to maximum level (100) and Brightness to middle level (50)  
Video card could be defective (try the monitor with another computer)  
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Frequently Asked Questions  
45. I have noticed two thin horizontal lines on the screen of my Philips monitor. Is this normal?  
This phenomenon can occur with Philips 107P, 109P and 201P monitors and is normal. Your monitor is  
using an Aperture Grille, which consists of fine vertical wires to align the electron beams with the  
phosphors on the screen. To prevent these vertical wires from vibrating and to keep them properly aligned  
with the picture tube, two horizontal damper wires are required. These are located on one-third and on two-  
third from the top of the screen. The result is that you will see two very thin horizontal lines over your  
screen since the two wires are casting a slight shadow on the screen surface. You will find these wires  
(line) in any monitor from Philips and other brands using the Aperture Grille technology.  
46. How can I increase the color display of my monitor?  
The amount of video memory your video card holds determines the amount of colors that can be displayed  
on your computer screen. To get the most out of your video card, you will need to either install the latest  
drivers onto your computer or upgrade the video cards memory. Please check with your computer or video  
card manufacturer for further details.  
47. Why is there no picture on my monitor?  
Check the wall socket for power. Verify that there is power by connecting another product.  
Ensure the power cable is correctly attached to both the wall socket and the monitor.  
Check that the power button is switched on.  
Unplug the monitor for approx. 1 minute and plug it in again. Switch the monitor back on.  
48. Why is there no picture on my monitor even though the power LED is yellow/amber or  
flashing green?  
Reboot your computer while holding the Ctrl key on your computer. If you see any picture during  
the boot procedure, please verify the settings of your video card (for Windows go to Control Panel  
and select Display).  
Check that the video cable is not damaged, bent or that any of the pins in the connector are  
damaged (please be aware that some VGA connectors have one missing pin). If damaged, replace  
with a new cable.  
Check that the cable is attached correctly to the computer.  
Press any key on the keyboard to wake-up the computer from power saving mode.  
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Frequently Asked Questions  
49. Why is there no picture on my monitor even though the power LED is green?  
Verify the Contrast and Brightness setting of the monitor. First press and hold the 5 (-) button to  
increase Contrast and then press and hold the 4 (+) button to increase Brightness. These buttons  
are located on the front of your monitor.  
Press both the 5(-) button and the OK button at the same time to switch input A|B.  
Try and repeat step 48 above.  
50. Why does the picture disappear after I press the on/off button quickly?  
This is a unique Philips feature designed to preserve the life of your monitor. Please allow 5 seconds  
between powering off and on your monitor, your picture will then be restored.  
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Glossary  
Glossary  
A
Autoscan  
A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically  
horizontal and vertical frequencies of input signals with those of the installed video card. An  
autoscan monitor can thus operate with a wide range of video cards. MultiSync, a registered  
trademark of NEC, provides a similar function.  
B
Balanced pincushion  
See Geometric distortion  
BNC connection  
A special construction of connector used in some monitors with higher horizontal scanning  
frequency. The BNC connection can provide the optimum shielding and matching characteristic  
impedance of video signal path to ensure the best video performance.  
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Glossary  
C
CE Mark  
CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance  
with European Community safety, EMI and EMS requirements and is compulsory on products for  
sale in the European Community.  
Color temperature  
A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of  
a black body radiating with the same dominant frequency as the source.  
Most Philips monitors offer the possibility of setting the color temperature to any desired value.  
Contrast  
The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of  
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Glossary  
a picture is set by the brightness of the unexcited phosphor, which is governed by the degree with  
which ambient light is reflected. Contrast is therefore reduced in conditions of high ambient light  
levels. Black Matrix tubes reflect less ambient light so exhibit higher contrast than other tubes.  
Convergence error  
Bean misalignment causing one or more of the three beams passing through the wrong aperture in  
the shadow mask and striking a phosphor dot in the wrong triad.  
Convergence error is expressed in mm often at three well-defined points on the screen, designated  
A, B and C (see figure ). Also known as misconvergence.  
Points where convergence error is specified.  
Convergence-error correction  
A method of correcting for convergence error to insure that all three beams land simultaneously in  
the same triad. This is usually accomplished by means of special convergence-error correction coils  
in the deflection yoke.  
CRT  
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Glossary  
Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a  
cathode are periodically scanned across a phosphor screen by means of deflection circuitry. A  
special form of the cathode-ray tube is the TV and monitor picture tube.  
CustoMax  
Philips proprietary monitor control software that allows users to control parameters (e.g., Size,  
Color, Geometry) using software running in Windows. CustoMax is compatible with existing VGA  
cards. See CrystalClear FAQ and USB Bay FAQ.  
D
DDC (Display Data Channel)  
DDC is a communication channel for displays and computers. The DDC feature allows the monitor  
controller to be automatically configured to make optimal use of the display without manual user  
interaction. DDC is implemented as part of the new Plug & Play approach introduced into the PC  
market to increase user friendliness.  
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Glossary  
The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B,  
PC can request information from monitor; and (3) DDC2Bi which is a two-way communication -  
monitor can be addressed and PC or graphics board can give commands to monitor.  
DDC 1/2B  
See DDC.  
DDC 2Bi  
See DDC.  
Degaussing  
The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at  
switch-on to minimize picture distortion. This is usually accomplished by means of a special  
degaussing coil through which a decaying alternating current is passed to generate an alternating  
magnetic field that gradually decays to demagnetize the tube. Some monitors offer a manual  
degaussing facility that can be activated at any time.  
Digital control  
Microprocessor-based digital control of picture parameters and video modes for complete control of  
picture settings and modes and instant recall of all settings at the push of a button. This is a very  
advanced feature that allows the user to switch to any required mode at any instant without having  
to spend time readjusting the picture. It is currently available in most Philips monitors.  
Dot pitch  
The shortest distance between two phosphor dots of the same color on the screen. The smaller the  
dot pitch, the better the resolution of the monitor.  
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Glossary  
Dot rate  
Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred  
between the video card and subsequent processing circuitry.  
Also known as video dot rate.  
E
Electromagnetic radiation standards  
International standards set to limit electromagnetic emissions from monitors. There are currently  
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Glossary  
two important standards both derived from regulations originally laid down by Swedish authorities.  
MPR-II  
The standard originally proposed by the Swedish National Board of Measurement and Testing. It  
set maximum levels of electromagnetic radiation emitted by monitors, and has now been adopted  
as a world standard. MPR-II defines maximum permitted electrostatic, magnetic and electric field  
levels measured at a distance of 50 cm from the center of the monitor (see table).  
TCO  
In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of  
Professional Employees ) set a standard even more severe than MPR-II, especially for alternating  
electric fields (AEF). The TCO standard is more severe since not only are the permitted field levels  
reduced compared with MPR-II, but the measuring distance is also reduced (see table).  
Electromagnetic radiation standards  
EMI (Electrical Magnetic Interference)  
The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.  
EMS (Electrical Magnetic Sustainment)  
The ability of electrical or electronic equipment to function properly in the environment with electrical  
and/or magnetic interference.  
F
Flicker  
Very rapid variations in picture intensity caused by the finite time required for the electron beam to  
scan a picture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam  
scanning-in each line of the picture; and frame flicker (or field flicker if the picture is interlaced)  
caused by the frame repetition rate of 50 frames/second. Frame flicker is noticeable with GUI and  
DTP software (which have a light background), and can be very disturbing, especially for those who  
work regularly with displays - contributing to eye strain, headaches, visual blurring, stress, etc. The  
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Glossary  
problem can, however, be eliminated by increasing the refresh rate (number of frames/second) of  
the monitor to a value above around 70 Hz. Sensitivity to flicker appears to diminish with increasing  
age.  
H
Hertz  
The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to  
1 cycle/second.  
Horizontal dot pitch  
See Dot pitch.  
Horizontal scanning frequency  
Also called line frequency and expressed in kHz, it is the number of video lines written on the  
screen every second (from left to right). The higher the horizontal scanning frequency, the better the  
resolution (i.e., the higher the resolution and/or the higher the refresh rate).  
I
INF File  
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Glossary  
INF file (Information File)  
Information (INF) files store information in a specific format. The set-up functions retrieve  
information from the INF file to use when performing installation operations. Examples of the type of  
information stored in an INF file include INI and registry changes, file names, and locations of the  
source files on source media.  
Interlaced/non-interlaced  
Interlaced.  
The method of writing a picture on the screen by initially writing all even lines and subsequently  
writing all odd lines of the picture. Result: The complete picture is composed of two interlaced half  
pictures (or fields). With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or  
frame) frequency of 25 Hz.  
Non-interlaced.  
The method of writing a picture on the screen by successive video lines of the picture so that a full  
frame is written onto the screen in one vertical sweep of the beams. With a non-interlaced display, a  
vertical frequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution,  
non-interlaced modes are preferable to interlaced modes; however, generation of non-interlaced  
modes is more expensive.  
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Glossary  
L
Linearity  
The degree to measure the actual location of a pixel on the screen corresponds with its intended  
location. ( see figure )  
Line frequency  
See Horizontal scanning frequency.  
Low-emission monitor  
A monitor that complies with international standards on radiation.  
See Electromagnetic radiation standards.  
Low-frequency electric and magnetic fields  
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Glossary  
Alternating fields generated by the deflection yoke. These are subject to increasing attention,  
notably by governing authorities, the trade and the press. Although there is no scientific evidence  
that monitor emissions are harmful, much effort has gone into reducing emissions on the principle  
of better safe than sorry. Currently, there are two areas of interest: very-low frequency (VLF)  
electric and magnetic fields extending from 2 kHz to 400 kHz, and extreme low frequency (ELF)  
fields extending from 5 Hz to 2 kHz.  
See also Electromagnetic radiation standards.  
M
Moiré effect  
A fringe pattern arising from the interference between two superimposed line patterns.  
In a monitor it comes from the interference between the shadow mask pattern and the video  
information (video moiré), and between the shadow mask pattern and the horizontal line pattern  
(scan moiré). It shows itself as wavy patterns on the screen and becomes more noticeable as  
monitor resolution increases. Since the video signal varies continuously, little can be done about  
video moiré. Scan moiré depends on the horizontal scanning frequency and can be alleviated by  
appropriate choice of frequency. Autoscan (MultiSync) monitors, which operate over a range of  
scanning frequencies, may sometimes exhibit moiré in certain video modes.  
MPR  
See Electromagnetic radiation standards.  
MultiSync monitor  
See Autoscan monitor.  
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Glossary  
N
Non-interlaced  
See Interlaced/non-interlaced.  
O
OSD (On Screen Display)  
The feature that allows an end user to adjust screen performance and parameters of monitors  
directly through an on-screen instruction window. See CustoMax in CrystalClear section.  
Overscan  
The practice in which areas without useful video information are scanned outside the visible screen  
area in order to make maximum use of the screen for display of active video information. This  
practice is occasionally necessary because some video cards generate a video pattern that is  
smaller than the visible screen area, resulting in an image that is smaller (and less legible) than it  
needs to be.  
P
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Glossary  
Parallelogram Distortion  
See Geometric distortion.  
Phosphor  
Generic name for the class of substances that exhibit luminescence. To produce a picture on  
screen, phosphors are deposited on the inner surface of the picture-tube screen and excited into  
luminescence by the electron beam. Typical examples of phosphors are P22 medium short-  
persistence phosphor and EBU high-color-saturation phosphor.  
Pin-cushion Distortion  
See Geometric distortion.  
Pixel  
Abbreviation for picture element, the smallest element of the picture that can be displayed on the  
screen. The smaller the pixel size, the better the resolution of the monitor. Pixel size is determined  
by the size of the electron spot on the screen and not necessarily by the phosphor dot pitch (the  
size of the triad). Thus, a monitor with a large electron spot covering several triads can exhibit poor  
resolution even though its dot pitch is small.  
Pixel frequency  
The number of pixels that can be written in a video line per second.  
Pixel rate  
See pixel frequency  
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Glossary  
Plug-and-Play  
See DDC. See USB section.  
R
Raster  
The area on screen that electron beam can reach.  
Refresh rate  
See Vertical scanning frequency.  
Resolution  
The number of pixels that can be displayed on the screen. The resolution is specified as the  
number of pixels in a line multiplied by the number of horizontal lines.  
See also video graphic adapter.  
Rotation function  
The feature that allows users to adjust the whole screen rotating to be horizontal.  
Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces  
toward the different direction.  
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Glossary  
S
Screen coatings  
Anti-Static coatings  
Due to bombardment by beam electrons, monitor screens become electrically charged when in use.  
Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a  
conductive coating deposited on the screen (or on a glass panel immediately in front of the screen)  
that conducts away the charge and prevents screen dust build-up.  
AGAS (Anti-Glare, Anti-Static) coating  
AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It  
operates by diffusing reflected light to blur images of light sources on the screen. To provide anti-  
static properties, the coating is impregnated with small conductive particles.  
ARAS (Anti-Reflection, Anti-Static) coating  
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Glossary  
ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It  
is composed of a multi-layer structure of transparent dielectric material that suppresses specular  
reflections by broadband interference effects at the screen surface. Anti-static properties are  
provided by a single conductive layer within the multi-layer structure.  
With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the  
reflectivity of uncoated screens) to less than 0.5%. ARAS also has a major advantage over other  
screen treatments: It doesn't diffuse or scatter reflected light, so picture contrast and sharpness  
remain completely unimpaired. It's also easy to clean and tough enough to withstand commercially  
available cleaning agents.  
The ARAS coating reflects only about 0.5% of the incident light.  
AGRAS (Anti-Glare anti-Reflection Anti-Static) coating.  
A combined anti-reflection, anti-glare, anti-static coating.  
Self-test function  
A monitor equipped with hardware or software to automatically detect cable connection status.  
Shape  
Deviation of a reproduced picture from its intended shape. The following types of distortion are most  
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Glossary  
common:  
SOG (Synchronization On Green)  
A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical  
sync pulse, red color signal, green color signal and blue color signal. Signals from a PC are  
transmitted to a monitor using one of three methods:  
1. Separate sync: Horizontal and Vertical sync signals transmitted separately  
2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.  
3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.  
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Glossary  
T
TCO  
See Electromagnetic radiation standards.  
Tilt function  
See rotation function.  
Trapezoid distortion  
See Geometrical distortion.  
TTL signal  
A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors.  
With TTL driving, the red, green and blue signals can only be switched on or off or provided with an  
intensity signal. A TTL-driven monitor can thus display a maximum of 64 colors. Video standards  
such as MDA, CGA and EGA are based on TTL level.  
U
USB or Universal Serial Bus  
A smart plug for PC peripherals. USB automatically determines resources (like driver software and  
bus bandwidth) required by peripherals. USB makes necessary resources available without user  
intervention.  
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Glossary  
USB eliminates "case angst" -- the fear of removing the computer case to install add-on  
peripherals. And USB also eliminates adjustment of complicated IRQ settings when installing  
new peripherals.  
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,  
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on  
(scanner or video camera, for example) and a joystick. More and more peripherals for  
multimedia computers arrive on the market every day. With USB, up to 127 devices can run  
simultaneously on a computer.  
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to  
install peripherals. And no need to go through the reverse process to unplug a device.  
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!  
Hub  
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.  
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub.  
Hubs serve to simplify USB connectivity from the user's perspective and provide robustness at low  
cost and complexity.  
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB.  
Attachment points are referred to as ports. Each hub converts a single attachment point into  
multiple attachment points. The architecture supports concatenation of multiple hubs.  
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports  
of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each  
downstream port and enable the distribution of power to downstream devices. Each downstream  
port can be individually enabled and configured at either full or low speed. The hub isolates low  
speed ports from full speed signaling.  
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-  
controlled switch between the upstream port and downstream ports. It also has hardware support  
for reset and suspend/resume signaling. The controller provides the interface registers to allow  
communication to/from the host. Hub specific status and control commands permit the host to  
configure a hub and to monitor and control its ports.  
Device  
A logical or physical entity that performs a function. The actual entity described depends on the  
context of the reference. At the lowest level, device may refer to a single hardware component, as  
in a memory device. At a higher level, it may refer to a collection of hardware components that  
perform a particular function, such as a Universal Serial Bus interface device. At an even higher  
level, device may refer to the function performed by an entity attached to the Universal Serial Bus;  
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Glossary  
for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and  
logical.  
Downstream  
The direction of data flow from the host or away from the host. A downstream port is the port on a  
hub electrically farthest from the host that generates downstream data traffic from the hub.  
Downstream ports receive upstream data traffic.  
Upstream  
The direction of data flow towards the host. An upstream port is the port on a device electrically  
closest to the host that generates upstream data traffic from the hub. Upstream ports receive  
downstream data traffic.  
UPS (Universal Power Supply)  
The monitor with UPS feature can work in different countries with various mains voltage.  
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Glossary  
V
Vertical dot pitch  
See Dot pitch.  
Vertical scanning frequency  
Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode.  
In non-interlaced mode vertical scanning frequency is the number of frames (complete pictures)  
written to the screen every second (also known as refresh rate).  
Vertical sync pulses  
A train of square shaped waveforms that define the start of a new frame.  
VESA  
Video Electronic Standards Association, a consortium of manufacturers formed to establish and  
maintain industry-wide standards for video cards and monitors. VESA was instrumental in the  
introduction of the Super VGA and Extended VGA video graphics standards (see Video graphics  
adapters) with a refresh rate of 70 Hz, minimizing flicker and helping to reduce operator eyes  
fatigue and stress.  
Video dot rate  
See Dot rate.  
Video graphics adapters  
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Glossary  
A card equipped with a character or graphic generator and video memory, which maps to the  
screen. A microprocessor scans video memory and translates bit information from the computer  
into displayable video signals for the monitor. These cards comply with various standards that  
determine the nature and quality of the display.  
VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher  
resolution than EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette  
of 256 colors. VGA could also emulate EGA and CGA.  
Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.  
Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-  
interlaced) and a refresh rate slightly higher than IBM's XGA 8514A.  
High-end, graphics adapters, introduced over the last three years for professional workstations,  
offer top resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and  
bandwidths up to 200 MHz.  
VIS (Viewable Image Size)  
The real screen dimensions that users can see measured diagonally. The VIS of a monitor is  
always less than the so called screen size of a monitor. For example, the VIS of a 17-inch monitor  
is only about 16 inches. It depends on the useful screen size of CRT and the opening of a monitor's  
front cabinet.  
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Download and Print  
Download and Print  
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into  
your hard disk, then viewed and printed with Acrobat Reader or through your browser.  
If you do not have Adobe® Acrobat Reader installed, click on the link to install the application.  
Download instructions:  
To download the file:  
1. Click-and-hold your mouse over the icon below. (Win95/98/2000/Me/XP users right-click)  
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to  
Disk'.  
3. Choose where you would like to save the image; click 'Save' (if prompted to save as either 'text'  
or 'source', choose 'source').  
Printing instructions:  
To print the manual:  
1. With the manual file open, follow your printer's instructions and print the pages you need.  
English language manual  
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Download and Print  
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Troubleshooting  
Troubleshooting  
Common Problems  
Having trouble? Something not working? Before calling for help, try these suggestions.  
Having this  
Check these items  
problem?  
Make sure the Power cable is plugged into the power outlet  
and back of the monitor.  
Power button on the front of your monitor should be in the  
ON position.  
Disconnect the monitor from the power outlet for about one  
minute.  
No Picture  
(Power LED not lit)  
Make sure the computer is turned on.  
Make sure the monitor cable is properly connected to your  
computer.  
Check to see if the monitor cable has bent pins.  
The Energy Saving feature may be activated  
No Picture  
(Power LED is flashing  
green)  
Make sure the Brightness and Contrast controls are set  
correctly.  
Make sure the monitor cable is properly connected to your  
computer.  
Check to see if the monitor cable has bent pins.  
Make sure the computer Power button is on.  
No Picture  
(Power LED is green)  
Screen doesn't show  
Make sure the monitor cable is properly connected to your  
computer. (Also refer to the Quick Start Guide).  
Check to see if the monitor cable has bent pins.  
Make sure the computer is turned on.  
when you turn on the  
monitor  
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Troubleshooting  
If you are using a non-VESA-DDC standard video card,  
turn the DDC1 / 2B feature Off.  
No color or intermittent  
color  
The picture may need degaussing.  
Remove any nearby magnetic objects.  
Face the monitor toward the East for the best picture  
quality.  
Color appears blotchy  
Check the Color Temperature.  
Make sure the monitor cable is properly connected to your  
computer.  
Missing one or more  
colors  
Check to see if the monitor cable has bent pins.  
Adjust the Brightness and Contrast controls.  
Check your video card and it's owner's manual instructions  
for it may be a non-VESA-DDC Standard card.  
Dim Picture  
Adjust the Horizontal and/or Vertical Size.  
Adjust the Zoom.  
Picture is too large or  
too small.  
Adjust the geometry.  
Edges of the picture  
are not square.  
Eliminate the use of a video extension cable and/or video  
switch box.  
Face the monitor toward the East for the best picture  
quality.  
Picture has a double  
image.  
Check to make sure Moiré is switched off.  
Adjust Sync Input.  
Picture is not sharp.  
Unstable Picture  
Increase your refresh rate.  
Problem with On  
Screen Display  
Refer to the instructions and troubleshooting information in  
that chapter.  
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Troubleshooting  
For further assistance, refer to the Consumer Information Centers list to contact your local Philips  
distributor.  
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Regulatory Information  
Regulatory Information  
TCO '99 Information (For TCO Model Only)  
Congratulations!  
You have just purchased a TCO' 99approved and labeled product! Your choice has provided you  
with a product developed for professional use. Your purchase has also contributed to reducing the  
burden on the environment and also to the further development of environmentally adapted  
electronics products.  
Why do we have environmentally labeled computers?  
In many countries, environmental labeling has become an established method for encouraging the  
adaptation of goods and services to the environment. The main problem, as far as computers and  
other electronics equipment are concerned, is that environmentally harmful substances are used  
both in the products and during their manufacture. Since it is not so far possible to satisfactorily  
recycle the majority of electronics equipment, most of these potentially damaging substances  
sooner or later enter nature.  
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Regulatory Information  
There are also other characteristics of a computer, such as energy consumption levels, that are  
important from the viewpoints of both the work (internal) and natural (external) environments. Since  
all methods of electricity generation have a negative effect on the environment (e.g. acidic and  
climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in  
offices is often left running continuously and thereby consumes a lot of energy.  
What does labeling involve?  
This product meets the requirements for the TCO' 99 scheme which provides for international and  
environmental labeling of personal computers. The labeling scheme was developed as a joint effort  
by the TCO (The Swedish Confederation of Professional Employees), Svenska  
Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens  
Energimyndighet (The Swedish National Energy Administration).  
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission  
of electric and magnetic fields, energy consumption and electrical and fire safety.  
The environmental demands impose restrictions on the presence and use of heavy metals,  
brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other  
things. The product must be prepared for recycling and the manufacturer is obliged to have an  
environmental policy which must be adhered to in each country where the company implements its  
operational policy.  
The energy requirements include a demand that the computer and/or display, after a certain period  
of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length  
of time to reactivate the computer shall be reasonable for the user.  
Labeled products must meet strict environmental demands, for example, in respect of the reduction  
of electric and magnetic fields, physical and visual ergonomics and good usability.  
Below you will find a brief summary of the environmental requirements met by this product. The  
complete environmental criteria document may be ordered from:  
TCO Development  
SE-114 94 Stockholm, Sweden  
Fax: +46 8 782 92 07  
Email (Internet): [email protected]  
Current information regarding TCO' 99 approved and labeled products may also be obtained  
via the Internet, using the address: http://www.tco-info.com/  
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Regulatory Information  
Environmental Requirements  
Flame retardants  
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their  
purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer  
casing can consist of flame retardant substances. Most flame retardants contain bromine or  
chloride, and those flame retardants are chemically related to another group of environmental  
toxins, PCBs. Both the flame retardants containing bromine or chloride and the PCBs are  
suspected of giving rise to severe health effects, including reproductive damage in fish-eating birds  
and mammals, due to the bio-accumulative* processes. Flame retardants have been found in  
human blood and researchers fear that disturbances in fetus development may occur.  
The relevant TCO' 99 demand requires that plastic components weighing more than 25 grams must  
not contain flame retardants with organically bound bromine or chlorine. Flame retardants are  
allowed in the printed circuit boards since no substitutes are available.  
Cadmium**  
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer  
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO' 99  
requirement states that batteries, the color-generating layers of display screens and the electrical or  
electronics components must not contain any cadmium.  
Mercury**  
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and  
is toxic in high doses. The relevant TCO' 99 requirement states that batteries may not contain any  
mercury. It also demands that mercury is not present in any of the electrical or electronics  
components associated with the labeled unit.  
CFCs (freons)  
The relevant TCO' 99 requirement states that neither CFCs nor HCFCs may be used during the  
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Regulatory Information  
manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed  
circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere,  
causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer  
(malignant melanoma) as a consequence.  
Lead**  
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the  
nervous system and in higher doses, causes lead poisoning. The relevant TCO' 99 requirement  
permits the inclusion of lead since no replacement has yet been developed.  
* Bio-accumulative is defined as substances which accumulate within living organisms.  
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.  
TCO' 03 Information (For TCO Model Only)  
Congratulations!  
The display you have just purchased carries the TCO'03  
Displays label. This means that your display is designed,  
manufactured and tested according to some of the strictest  
quality and environmental requirements in the world. This  
makes for a high performance product, designed with the  
user in focus that also minimizes the impact on our natural  
environment.  
Some of the features of the TCO'03 Display requirements.  
Ergonomics  
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Regulatory Information  
Good visual ergonomics and image quality in order to improve the working environment  
for the user and to reduce sight and strain problems. Important parameters are luminance,  
contrast, resolution, reflectance, colour rendition and image stability.  
Energy  
Energy-saving mode after a certain time-beneficial both for the user and the environment  
Electrical safety  
Emissions  
Electromagnetic fields  
Noise emissions  
Ecology  
The product must be prepared for recycling and the manufacturer must have a certified  
environmental management system such as EMAS or ISO 14 000  
Restrictions on  
chlorinated and brominated flame retardants and polymers  
heavy metals such as cadmium, mercury and lead.  
The requirements included in this label have been developed by TCO Development in co-  
operation with scientists, experts, users as well as manufacturers all over the world. Since the  
end of the 1980s TCO has been involved in influencing the development of IT equipment in a  
more user-friendly direction. Our labelling system started with displays in 1992 and is now  
requested by users and IT-manufacturers all over the world.  
For more information, please visit  
www.tcodevelopment.com  
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Regulatory Information  
Recycling Information for Customers  
Philips establishes technically and economically viable objectives to optimize the environmental  
performance of the organization's product, service and activities.  
From the planning, design and production stages, Philips emphasizes the important of making  
products that can easily be recycled. At Philips, end-of-life management primarily entails  
participation in national take-back initiatives and recycling programs whenever possible, preferably  
in cooperation with competitors.  
There is currently a system of recycling up and running in the European countries, such as The  
Netherlands, Belgium, Norway, Sweden and Denmark.  
In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic  
Industries Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life  
electronics products from household sources. In addition, the Northeast Recycling Council (NERC)  
- a multi-state non-profit organization focused on promoting recycling market development - plans to  
implement a recycling program.  
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration  
(EPA) to follow the IT product recycling management process, detail can be found in web site www.  
For help and service, please contact Consumers Information Center or F1rst Choice Contact  
Information Center in each country or the following team of Environmental specialist can help.  
Mr. Job Chiu - Environment manager  
Philips Electronics Industries (Taiwan) Ltd, Monitor Business Unit  
Tel: +886 (0) 3 454 9839  
Mr. Maarten ten Houten - Senior Environmental Consultant  
Philips Consumer Electronics  
Tel: +31 (0) 40 27 33402  
Ms. Delmer F. Teglas  
Philips Electronics North America  
Tel: +1 865 521 4322  
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Regulatory Information  
CE Declaration of Conformity  
Philips Consumer Electronics declare under our responsibility that the product is in  
conformity with the following standards  
- EN60950:2000 (Safety requirement of Information Technology Equipment)  
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)  
- EN55024:1998 (Immunity requirement of Information Technology Equipment)  
- EN61000-3-2:1995 (Limits for Harmonic Current Emission)  
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)  
following provisions of directives applicable  
- 73/23/EEC (Low Voltage Directive)  
- 89/336/EEC (EMC Directive)  
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)  
and is produced by a manufacturing organization on ISO9000 level.  
The product also comply with the following standards  
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for Visual Display)  
- ISO13406-2 (Ergonomic requirement for Flat panels)  
- GS EK1-2000 (GS specification)  
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)  
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)  
- TCO95, TCO99, TCO03 (Requirement for Environment Labelling of Ergonomics, Energy,  
Ecology and Emission,  
TCO: Swedish Confederation of Professional Employees) for TCO versions  
Energy Star Declaration  
PHILIPS  
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Regulatory Information  
107F5*  
This monitor is equipped with a function for saving energy which supports the VESA Display  
Power Management Signaling (DPMS) standard. This means that the monitor must be  
connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK  
specification 803299/94. Time settings are adjusted from the system unit by software.  
NUTEK  
VESA State  
ON  
LED Indicator  
Green  
Power Consumption  
Typical 68W  
Normal operation  
Power Saving  
Alternative2  
One Step  
OFF  
Flashing Green  
< 1W  
®
As an ENERGY STAR Partner, PHILIPS has determined that this product  
®
meets the ENERGY STAR guidelines for energy efficiency.  
We recommend you switch off the monitor when it is not in use for quite a long time.  
Federal Communications Commission (FCC) Notice (U.S. Only)  
This equipment has been tested and found to comply with the limits for a Class B  
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the  
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Regulatory Information  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a  
computer device.  
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or  
excessive moisture.  
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN  
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.  
Commission Federale de la Communication (FCC Declaration)  
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques  
de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues  
de façon à fourir une protection raisonnable contre les interférences nuisibles dans le  
cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des  
hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes  
données, peuvent causer des interférences nuisibles aux communications radio.  
Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une  
installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la  
réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant  
l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de  
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Regulatory Information  
corriger la situation en prenant les mesures suivantes:  
Réorienter ou déplacer l'antenne de réception.  
Augmenter la distance entre l'équipement et le récepteur.  
Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.  
Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.  
Toutes modifications n'ayant pas reçu l'approbation des services compétents en  
matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent  
équipement.  
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.  
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU  
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.  
EN 55022 Compliance (Czech Republic Only)  
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Regulatory Information  
VCCI Notice (Japan Only)  
This is a Class B product based on the standard of the Voluntary Control Council for Interference  
(VCCI) for Information technology equipment. If this equipment is used near a radio or television  
receiver in a domestic environment, it may cause radio Interference. Install and use the equipment  
according to the instruction manual.  
Class B ITE  
MIC Notice (South Korea Only)  
Class B Device  
Please note that this device has been approved for non-business purposes and may be used in any  
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Regulatory Information  
environment, including residential areas.  
Polish Center for Testing and Certification Notice  
The equipment should draw power from a socket with an attached protection circuit (a three-prong  
socket). All equipment that works together (computer, monitor, printer, and so on) should have the  
same power supply source.  
The phasing conductor of the room's electrical installation should have a reserve short-circuit  
protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).  
To completely switch off the equipment, the power supply cable must be removed from the power  
supply socket, which should be located near the equipment and easily accessible.  
A protection mark "B" confirms that the equipment is in compliance with the protection usage  
requirements of standards PN-93/T-42107 and PN-89/E-06251.  
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Regulatory Information  
North Europe Information (Nordic Countries)  
Placering/Ventilation  
VARNING:  
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR  
DU STÄLLER DIN UTRUSTNING PÅPLATS.  
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Regulatory Information  
Placering/Ventilation  
ADVARSEL:  
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT  
ER NEMT TILGÆNGELIGE.  
Paikka/Ilmankierto  
VAROITUS:  
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI  
IRROTTAA PISTORASIASTA.  
Plassering/Ventilasjon  
ADVARSEL:  
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR  
STØMTILFØRSEL ER LETTE Å NÅ.  
BSMI Notice (Taiwan Only)  
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Regulatory Information  
Ergonomie Hinweis (nur Deutschland)  
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden  
durch Röntgenstrahlen" festgelegten Vorschriften.  
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der  
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5  
Abs. 4 der Röntgenverordnung erfüllt sind.  
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten,  
daß  
1. Reparaturen nur durch Fachpersonal durchgeführt werden.  
2. nur original-Ersatzteile verwendet werden.  
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.  
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem  
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem  
Zeichenkontrast wären die Folge).  
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.  
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß  
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.  
End-of-Life Disposal  
Your new monitor contains materials that can be recycled and reused. Specialized companies can  
recycle your product to increase the amount of reusable materials and to minimize the amount to be  
disposed of.  
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Regulatory Information  
Please find out about the local regulations on how to dispose of your old monitor from your local  
Philips dealer.  
(For customers in Canada and U.S.A.)  
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal  
regulations.  
For additional information on recycling contact www.eia.org (Consumer Education Initiative)  
Information for UK only  
WARNING - THIS APPLIANCE MUST BE  
EARTHED.  
Important:  
This apparatus is supplied with an approved  
moulded 13A plug. To change a fuse in this type  
of plug proceed as follows:  
1. Remove fuse cover and fuse.  
2. Fit new fuse which should be a BS 1362 5A,A.  
S.T.A. or BSI approved type.  
3. Refit the fuse cover.  
If the fitted plug is not suitable for your socket  
outlets, it should be cut off and an appropriate 3-  
pin plug fitted in its place.  
If the mains plug contains a fuse, this should  
have a value of 5A. If a plug without a fuse is  
used, the fuse at the distribution board should  
not be greater than 5A.  
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Regulatory Information  
Note: The severed plug must be destroyed to  
avoid a possible shock hazard should it be  
inserted into a 13A socket elsewhere.  
How to connect a plug  
The wires in the mains lead are coloured in  
accordance with the following code:  
BLUE - "NEUTRAL" ("N")  
BROWN - "LIVE" ("L")  
GREEN & YELLOW - "EARTH" ("E")  
1. The GREEN AND YELLOW wire must be  
connected to the terminal in the plug which is  
marked with the letter "E" or by the Earth symbol  
or coloured GREEN or GREEN AND  
YELLOW.  
2. The BLUE wire must be connected to the  
terminal which is marked with the letter "N" or  
coloured BLACK.  
3. The BROWN wire must be connected to the  
terminal which marked with the letter "L" or  
coloured RED.  
Before replacing the plug cover, make certain  
that the cord grip is clamped over the sheath of  
the lead - not simply over the three wires.  
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Regulatory Information  
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Other Related Information  
Other Related Information  
Information for Users in the U. S.  
For units set at 115 V :  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord  
a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.  
For units set at 230 V:  
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord  
a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.  
Information for Users outside the U.S.  
For units set at 230 V:  
Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at  
115V). The Cord Set should have the appropriate safety approvals for the country in which the  
equipment will be installed.  
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6G3B11 Multimedia Base (option)  
6G3B11 Multimedia Base (option)  
Technical Specifications*  
• Output power  
• Bass Boost  
2 x 1.5W RMS / 36W PMPO  
• Headphone connection  
• Microphone in/out  
• Includes  
3.5 mm jack  
3.5 mm jack  
Audio cable and AC adapter  
9.4" x 2.1" x 8.2" / 239 x 54 x 208 mm  
5W  
• Dimension  
• Power consumption  
Description of the Controls  
A. Bass button  
Turn on or off to enhance the  
Bass sound.  
B. Power knob / Volume knob  
If the picture has wavy patterns  
when playing audio, reduce the  
volume.Turn clockwise to  
switch power on. Turning the  
knob more will increase the  
volume.  
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6G3B11 Multimedia Base (option)  
C. Headphone jack  
Attach your headphones here.  
The loudspeakers will  
automatically switch off once  
headphones are connected.  
D. Microphone jack  
Attach your microphone here.  
E. Audio In  
Connect this to the audio  
output of your PC.  
F. MIC Out  
Connect this to the microphone  
output of your PC.  
G. DC Input  
Connect power input here.  
Installing your Multimedia Pedestal  
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6G3B11 Multimedia Base (option)  
1. To INSTALL  
Slide the pedestal, aligning with the holes on the  
side.  
Then click the back hook into the corresponding  
hole on the bottom plate of your monitor.  
2. To UN-INSTALL  
Lift the back hook from the hole on the bottom  
plate of your monitor.  
Slide out the pedestal the opposite direction  
(from when you installed it).  
Power adapter Installation  
Installing the adapter  
There are two (2) ways of installing the adapter  
A. T-connector  
B. Wall more connector  
Monitor  
T-connector  
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6G3B11 Multimedia Base (option)  
Multimedia Base  
PC power cord.  
Transformer  
Power outlet  
DC input  
PC  
Note:  
Please keep  
transformer away from  
monitor as far as possible ( at  
least 50 cm ) to avoid cansing unstable monitor picture.  
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6G3B11 Multimedia Base (option)  
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The OSD Controls  
The OSD Controls  
BRIGHTNESS  
To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the  
light coming from the screen. A 50% brightness is recommended.  
1) Press the  
button on the monitor. The BRIGHTNESS window appears.  
2) Press the  
or  
button to adjust the brightness.  
3) When the brightness is adjusted to the level desired, press  
window will disappear with the new adjustment saved.  
to confirm and the BRIGHTNESS  
CONTRAST  
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The OSD Controls  
To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the  
light and dark areas on the screen. A 100% contrast is recommended.  
1) Press the  
button on the monitor. The CONTRAST window appears.  
2) Press the  
or  
button to adjust the contrast.  
3) When the contrast is adjusted to the level desired, press  
window will disappear with the new adjustment saved.  
to confirm and the CONTRAST  
LANGUAGE  
The ON SCREEN DISPLAY shows its settings in one of eight languages. The default is English, but  
you can select French, Spanish, German, Italian, Simplify-Chinese, Korea, or Brazilian Portuguese.  
1) Press the  
button on the monitor. The MAIN CONTROLS window appears. LANGUAGE  
should be highlighted.  
2) Press the  
button again. The LANGUAGE window appears.  
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The OSD Controls  
3) Press the  
or  
button until the desired language is highlighted.  
4) Press the  
button to confirm your selection and return to MAIN CONTROLS window. CLOSE  
MAIN CONTROLS will be highlighted.  
ZOOM  
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The OSD Controls  
ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow  
the steps below.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ZOOM is highlighted.  
3) Press the  
button. The ZOOM window appears.  
4) Press the  
5) Press the  
or  
button to adjust ZOOM.  
button to confirm your selection and Press  
again return to the MAIN  
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The OSD Controls  
CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.  
ADJUST HORIZONTAL  
ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left  
or right. Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST  
HORIZONTAL expands or controls the image on your screen, pushing it out toward the left and  
right sides or pulling it in toward the center.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST HORIZONTAL is highlighted.  
3) Press the  
highlighted.  
button. The ADJUST HORIZONTAL window appears. POSITION should be  
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The OSD Controls  
4) Press the  
or  
button to move the image to the left or right.  
5) When the position is adjusted, press the  
press to confirm.  
button to confirm. Press the  
to highlight SIZE,  
6) To adjust the horizontal size, press the  
7) When the size is adjusted, press the  
or  
button.  
button to confirm. Press  
again to return to MAIN  
CNTROLS sindow. CLOSE MAIN CONTROLS will be highlighted.  
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The OSD Controls  
ADJUST VERTICAL  
ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down.  
Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL  
expands or controls the image on your screen, pushing it out toward the top or bottom or pulling it in  
toward the center.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST VERTICAL is highlighted.  
3) Press the  
highlighted.  
button. The ADJUST VERTICAL window appears. POSITION should be  
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The OSD Controls  
4) Press the  
or  
button to move the image up or down.  
5) When the position is adjusted, press the  
button. Press  
again to return to MAIN  
to confirm.  
CONTROLS window, or press the  
to highlight SIZE and  
6) To adjust the vertical size, press the  
7) When the size is adjusted, press the  
or  
button.  
button to confirm. Press  
return to MAIN  
CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.  
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The OSD Controls  
ADJUST SHAPE  
ADJUST SIDE CURVE  
ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options.  
These two options are PINCUSHION and BALANCED pincushion. Note: use these features only  
when the picture is not square.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST SHAPE is highlighted.  
3) Press the  
highlighted.  
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be  
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The OSD Controls  
4) Press the  
button. The SIDE CURVE window appears. PINCUSHION should be highlighted.  
Press  
to confirm.  
5) To adjust the pincushion, press the  
or  
button,press the  
to confirm.  
6) When the pincushion is adjusted, press the  
confirm.  
button to highlight BALANCED. Press  
to  
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The OSD Controls  
7) To adjust the balanced pincushion, press the  
or  
button.Press  
to confirm.  
8) When the balanced pincushion is adjusted, press the button to return to the ADJUST  
SHAPE window. BACK TO MAIN WINDOWS will be highlighted.  
9) Press the  
button to return to the MAIN CONTROLS window, or press the  
button until  
ADJUST SIDE ANGLES is highlighted.  
ADJUST SIDE ANGLES  
ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options.  
These two options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when  
the picture is not square.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST SHAPE is highlighted.  
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The OSD Controls  
3) Press the  
highlighted.  
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be  
4) Press the  
5) Press the  
button to highlight ADJUST SIDE ANGLES.  
button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted,  
press  
to confirm.  
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The OSD Controls  
6) To adjust the trapezoid, press the  
or  
button.  
7) When the trapezoid is adjusted, press the  
PARALLELOGRAM, press to confirm.  
button to confirm. Then  
to highlight  
8) To adjust the parallelogram, highlight parallelogram then  
button to adjust..  
to confirm. Press the  
or  
9) When the parallelogram is adjusted, press the  
button to confirm. Press  
again to return to  
the ADJUST SHAPE window. BACK TO MAIN WINDOWS will be highlighted.  
10) Press the  
button to return to the MAIN CONTROLS window, or press the button until  
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The OSD Controls  
ROTATE IMAGE is highlighted.  
ROTATE IMAGE (Not available in all models)  
ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These  
two options are PINCUSHION and BALANCED pincushion. Note: use this feature only when the  
picture is not square.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST SHAPE is highlighted.  
3) Press the  
highlighted.  
button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should be  
button until ROTATE IMAGE is highlighted.  
4) Press the  
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The OSD Controls  
5) Press the  
button. The ROTATE IMAGE window appears. ROTATE should be highlighted.  
6) To adjust the rotation, press the  
or  
button.  
7) When the rotation is adjusted, press the  
button to confirm. Press  
to return to the  
ADJUST SHAPE window. BACK TO MAIN CONTROLS should be highlighted.  
8) Press the button to return to MAIN CONTROLS.  
ADJUST COLOR  
Your monitor has three preset options you can choose from. The first option is for GENERAL USE,  
which is fine for most applications. The second option is for IMAGE MANAGEMENT, which includes  
projects such as desktop publishing, viewing a DVD from your DVD player or pictures on the World  
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The OSD Controls  
Wide Web, and playing video games. The third option is for PHOTO RETOUCH, which is for  
working with pictures you have imported into your computer and want to alter. When you select one  
of these options, the monitor automatically adjusts itself to that option. There is also a fourth option,  
USER PRESET, which allows you to adjust the colors on your screen to a setting you desire.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until ADJUST COLOR is highlighted.  
3) Press the  
button. The ADJUST COLOR window appears.  
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The OSD Controls  
4) Press the  
or  
button to highlight 9300K for GENERAL USE, 6500K for IMAGE  
MANAGEMENT, 5500K for PHOTO RETOUCH, or USER PRESET.  
5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH,  
press the  
button to confirm you selection. Press  
again to return to the MAIN CONTROLS  
window. CLOSE MAIN CONTROLS will be highlighted.  
6a) If USER PRESET is highlighted, press the  
button to highlight RED. Next, press the  
to  
confirm. Press or button to adjust the color red.  
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The OSD Controls  
6b) When finished with RED, press  
to confirm. Press the  
button to highlight GREEN.  
press  
to confirm.Next, press the  
or  
button to adjust the color green.  
6c) When finished GREEN, press  
to confirm. Next, press the  
to confirm.Then, press  
button to highlight BLUE.Press  
or  
button to adjust the color blue.  
6d) When all adjustments are complete, press the  
button to confirm your adjustments and  
return to the MAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.  
RESET TO FACTORY SETTINGS  
RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until RESET TO FACTORY SETTINGS is highlighted.  
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The OSD Controls  
3) Press the  
4) Press the  
button. The RESET TO FACTORY SETTINGS window appears.  
or  
button to select YES or NO. NO is the default. YES returns all settings to  
their original factory adjustments.  
5) Press the  
button to confirm your selection and press  
again return to the MAIN  
CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.  
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The OSD Controls  
EXTRA CONTROLS  
DEGAUSS  
EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes  
electromagnetic build up that may distort the color on your screen.  
1) Press the  
2) Press the  
button on the monitor. The MAIN CONTROLS window appears.  
button until EXTRA CONTROLS is highlighted.  
3) Press the  
4) Press the  
button. The EXTRA CONTROLS window appears. MOIRE will be highlighted.  
button to highlight DEGAUSS.  
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The OSD Controls  
5) To degauss your screen, press the  
button. Your screen will be degaussed, then the MAIN  
CONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.  
ADJUST MOIRE (Not available in all models)  
EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern  
arising from the interference between two superimposed line patterns. To adjust your moire, follow  
the steps below. Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be  
affected.  
1) Press the  
2) Press  
button on the monitor. The MAIN CONTROLS window appears.  
button until EXTRA CONTROLS is highlighted.  
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The OSD Controls  
3) Press the  
highlighted.  
button. The EXTRA CONTROLS window appears. ADJUST MOIRE will be  
4) Press the  
button. The ADJUST MOIRE window appears. HORIZONTAL will be highlighted,  
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The OSD Controls  
press  
to confirm.  
5) To adjust the horizontal moire, press the  
or  
button.  
6) When the horizontal moire is adjusted, press  
VERTICAL.  
to confirm. Press the  
button to highlight  
7) To adjust the vertical moire, press  
to confirm. Then press  
or  
button to adjust.  
8) When the vertical moire is adjusted, press the  
to confirm. Press the  
button to return to  
the EXTRA CONTROLS window. BACK TO MAIN CONTROLS will be highlighted.  
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The OSD Controls  
CLOSE MAIN CONTROLS  
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F1rst Choice Warranty  
Your Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and deliver  
high-quality performance, ease of use and ease of installation. Should you  
encounter any difficulties while installing or using this product, please contact the  
Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This  
three-year service warranty entitles you to a swap model on-site if your monitor  
turns out to be faulty or defective.Philips aims at a swap within 48 hours of your  
call being received.  
What is covered?  
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,  
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the  
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for  
monitors originally designed, manufactured, approved and/or authorized for usage within these  
countries.  
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your  
monitor will be swapped by at least an equivalent monitor in case of defects provided for under the  
warranty coverage.  
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap  
monitor the warranty period remains equal to that of your original monitor, being 36 months as from  
the purchase date of your original monitor.  
What is excluded?  
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended  
use, in accordance with its operating instructions and upon presentation of the original invoice or  
cash receipt, indicating the date of purchase, dealer's name and model and production number of  
the product.  
The Philips F1rst Choice Warranty may not apply if:  
The documents have been altered in any way or made illegible;  
The model or production number on the product has been altered, deleted, removed or  
made illegible;  
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F1rst Choice Warranty  
Repairs or product modifications and alterations have been executed by unauthorized  
service organizations or persons;  
Damage is caused by accidents including but not limited to lightning, water or fire, misuse or  
neglect;  
Reception problems caused by signal conditions or cable or antenna systems outside the  
unit;  
Defects caused by abuse or misuse of the monitor;  
Product requires modification or adaptation to enable it to comply with local or national  
technical standards, which apply in countries for which the product was not originally  
designed, manufactured, approved and/or authorized. Therefore always check whether a  
product can be used in a specific country.  
Note that products that are not originally designed, manufactured, approved and/or  
authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips  
F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.  
Just a click away  
In case of any problems, we advise you to read the operating instructions carefully or go to the www.  
philips.com/support website for additional support.  
Just a phone call away  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions  
carefully or go to the www.philips.com/support website for additional support before contacting the  
Philips helpdesk.  
To solve your problem quickly, please prepare the following details before contacting the Philips  
helpdesk:  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
Other cards installed  
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F1rst Choice Warranty  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial  
number.  
The full address to which the faulty monitor has to be collected and the swap model should  
be delivered.  
Philips' customer help desks are located worldwide. Click here to access the F1rst Choice Contact  
Or you can reach us via:  
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International Guarantee  
Your International Guarantee  
Dear Customer,  
Thank you for purchasing this Philips product which has been designed and manufactured to the  
highest quality standards.  
If, unfortunately, something should go wrong with this product Philips guarantees free of charge  
labor and replacement parts irrespective of the country where it is repaired during a period of 12  
months from date of purchase. This international Philips guarantee complements the existing  
national guarantee obligations to you of dealers and Philips in the country of purchase and does not  
affect your statutory rights as a customer.  
The Philips guarantee applies provided the product is handled properly for its intended use, in  
accordance with its operating instructions and upon presentation of the original invoice or cash  
receipt, indicating the date of purchase, dealer's name and model and production number of the  
product.  
The Philips guarantee may not apply if:  
the documents have been altered in any way or made illegible;  
the model or production number on the product has been altered, deleted, removed or made  
illegible;  
repairs or product modifications and alterations have been executed by unauthorized service  
organizations or persons;  
damage is caused by accidents including but not limited to lightning, water or fire, misuse or  
neglect.  
Please note that the product is not defective under this guarantee in the case where modifications  
become necessary in order for the product to comply with local or national technical standards  
which apply in countries for which the product was not originally designed and/or manufactured.  
Therefore always check whether a product can be used in a specific country.  
In case your Philips product is not working correctly or is defective, please contact your Philips  
dealer. In the event you require service whilst in another country a dealer address can be given to  
you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can  
be found in the relevant part of this booklet.  
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions  
carefully before contacting your dealer. If you have questions which your dealer cannot answer or  
any related question please contact the Philips Consumer Information Centers or via:  
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International Guarantee  
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United States Guarantee  
Philips F1rst Choice Warranty  
Thank you for purchasing this Philips monitor.  
All Philips monitors are designed and manufactured to high standards and  
deliver high-quality performance, ease of use and ease of installation. Should  
you encounter any difficulties while installing or using this product, please  
contact Philips directly to benefit from your Philips F1rst Choice Warranty.  
This three-year service warranty entitles you to a swap model on-site within  
48 hours of your call being received within the first year of purchase. If you  
have any problems with your monitor within the second or third year of  
purchase, we will repair it after it has been sent to the service provider at your  
expense and returned to you within five working days, free of charge.  
LIMITED WARRANTY (Computer Monitor)  
Click here to access the Warranty Registration Card  
Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*  
*Product will be exchanged with a new or renewed to original specifications unit within two  
business days for the first year. This product must be shipped in at your expense for service during  
years two and three.  
WHO IS COVERED?  
You must have proof of purchase to receive warranty service. A sales receipt or other document  
showing that you purchased the product is considered proof of purchase. Attach it to this owner's  
manual and keep both nearby.  
WHAT IS COVERED?  
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be  
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the  
replacement or repair of all parts, and for all labor charges.  
All parts, including repaired and replaced parts, are covered only for the original warranty period.  
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United States Guarantee  
When the warranty on the original product expires, the warranty on all replaced and repaired  
products and parts also expires.  
WHAT IS EXCLUDED?  
Your warranty does not cover:  
labor charges for installation or setup of the product, adjustment of customer controls on the  
product, and installation or repair of antenna systems outside of the product.  
product repair and/or part replacement because of misuse, accident, unauthorized repair or  
other cause not within the control of Philips Consumer Electronics.  
reception problems caused by signal conditions or cable or antenna systems outside the  
unit.  
a product that requires modification or adaptation to enable it to operate in any country other  
than the country for which it was designed, manufactured, approved and/or authorized, or  
repair of products damaged by these modifications.  
incidental or consequential damages resulting from the product. (Some states do not allow  
the exclusion of incidental or consequential damages, so the above exclusion may not apply  
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not  
copyrighted.)  
a product used for commercial or institutional purposes.  
Where IS SERVICE AVAILABLE?  
Warranty service is available in all countries where the product is officially distributed by Philips  
Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the  
product, the local Philips service organization will attempt to provide service (although there may be  
a delay if the appropriate spare parts and technical manual(s) are not readily available).  
Where CAN I GET MORE INFORMATION?  
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.  
customers only) or (919) 573-7855.  
Before Requesting Service...  
Please check your owner's manual before requesting service. Adjustments of the controls  
discussed there may save you a service call.  
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United States Guarantee  
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...  
Contact the Philips Customer Care Center phone number listed below for product assistance and  
procedures for servicing:  
Philips Customer Care Center  
(877) 835-1838 or (919) 573-7855  
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties  
of merchantability and fitness for a particular purpose, are limited in duration to the duration of this  
express warranty. But, because some states do not allow limitations on how long an implied  
warranty may last, this limitation may not apply to you.)  
TO GET WARRANTY SERVICE IN CANADA...  
Please contact Philips at:  
(800) 479-6696  
Three years free parts and three years free labor will be provided at Philips Canada depot or any  
one of its authorized service centers.  
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed  
or implied, including any implied warranties of merchantability or fitness for a particular purpose.  
Philips is not liable under any circumstances for any direct, indirect, special, incidental or  
consequential damages, howsoever incurred, even if notified of the possibility of such damages.)  
REMEMBER... Please record the model and serial numbers found on the product below.  
MODEL # ________________________________________________  
SERIAL # ________________________________________________  
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United States Guarantee  
This warranty gives you specific legal rights. You may have other rights which vary from state/  
province to state/province.  
Before contacting Philips, please prepare the following details so we can solve your problem  
quickly.  
Philips type number  
Philips serial number  
Purchase date (copy of purchase may be required)  
PC environment Processor:  
286/386/486/Pentium Pro/Internal memory  
Operating system (Windows, DOS, OS/2, MAC)  
Fax/Modem/Internet program?  
Other cards installed  
Having the following information available will also help speed up the process:  
Your proof of purchase indicating: date of purchase, dealer name, model and product serial  
number.  
The full address to which the faulty monitor has to be collected and the swap model should  
be delivered.  
Just a phone call away  
Philips' customer help desks are located worldwide. Within the U.S. you can contact Philips  
customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from  
10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.  
For more information on this and more great Philips products visit our website at:  
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F1rst Choice Contact Information  
F1rst Choice Contact Information  
Telephone numbers:  
Austria  
01 546 575 603  
02 275 0701  
800 92256  
Belgium  
Cyprus  
Denmark  
France  
35 25 87 61  
03 8717 0033  
0696 698 4712  
00800 3122 1223  
09 2290 1908  
01 601 1161  
02 48 27 11 53  
026 84 3000  
053 482 9800  
22 70 82 50  
Germany  
Greece  
Finland  
Ireland  
Italy  
Luxembourg  
The Netherlands  
Norway  
Portugal  
Sweden  
Switzerland  
Spain  
0800 831 363  
08 632 0016  
02 23 10 21 16  
09 17 45 62 46  
0207 949 0069  
United Kingdom  
* Calls charged at local  
rates  
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Consumer Information Centers  
Consumer Information Centers  
Eastern Europe  
CZECH REPUBLIC  
Xpectrum  
Lužná 591/4  
CZ - 160 00 Praha 6  
Tel: 800 100 697  
www.xpectrum.cz  
HUNGARY  
Serware Szerviz  
Vizimolnár u. 2-4  
HU - 1031 Budapest  
Tel: +36 1 2426331  
www.serware.hu  
SLOVAKIA  
Datalan Servisne Stredisko  
Puchovska 8  
SK - 831 06 Bratislava  
Tel: +421 2 49207155  
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Consumer Information Centers  
SLOVENIA  
PC HAND  
Brezovce 10  
SI - 1236 Trzin  
Tel: +386 1 530 08 24  
POLAND  
Zolter  
ul.Zytnia 1  
PL - 05-500 Piaseczno  
Tel:+48 22 7501766  
www.zolter.com.pl  
RUSSIA  
Tel: +7 095 961-1111  
Tel: 8-800-200-0880  
Web-site: www.philips.ru  
TURKEY  
Türk Philips Ticaret A.S.  
Yukari Dudullu Org.San.Bolgesi  
2.Cadde No:22  
34776-Umraniye/Istanbul  
Tel: (0800)-261 33 02  
Latin America  
ANTILLES  
Philips Antillana N.V.Kaminda A.J.E. Kusters 4  
Zeelandia, P.O. box 3523-3051  
Willemstad, Curacao  
Phone: (09)-4612799  
Fax : (09)-4612772  
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Consumer Information Centers  
ARGENTINA  
Vedia 3892 Capital Federal  
CP:1430 Buenos Aires  
Phone: (011)-4544 2047  
Fax: (011)-4544 2928  
BRASIL  
Philips da Amazonia Ind. Elet.Ltda.  
Av.Luis Carlos Berrini,  
1400-Sao Paulo-SP  
Phone: 0800-7010-203  
CHILE  
Philips Chilena S.A.  
Avenida Santa Maria 0760  
P.O. box 2687Santiago de Chile  
Phone: (02)-730 2000  
Fax : (02)-777 6730  
COLOMBIA  
Industrias Philips de Colombia  
S.A.-Division de Servicio  
CARRERA 15 Nr. 104-33  
Bogota, Colombia  
Phone: (01)-8000-111001 (toll free)  
Fax : (01)-619-4300/619-4104  
MEXICO  
Consumer Information Centre  
Norte 45 No.669  
Col. Industrial Vallejo  
C.P.02300, -Mexico, D.F.  
Phone: (05)-3687788 / 9180050462  
Fax : (05)-7284272  
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Consumer Information Centers  
PARAGUAY  
Philips del Paraguay S.A.  
Avenida Artigas 1513  
Casilla de Correos 605  
Asuncion  
Phone: (021)-211666  
Fax : (021)-213007  
PERU  
Philips Peruana S.A.  
Customer Desk  
Comandante Espinar 719  
Casilla 1841  
Limab18  
Phone: (01)-2136200  
Fax : (01)-2136276  
URUGUAY  
Ind.Philips del Uruguay S.A.  
Lius Alberto de Herrera 1248-P:10  
Customer Help Desk 11300 Montevideo  
Phone: (02)-6281111  
Fax : (02)-6287777  
VENEZUELA  
Industrias Venezolanas Philips S.A.  
Apartado Postal 1167  
Caracas 1010-A  
Phone: (02) 2377575  
Fax : (02) 2376420  
Canada  
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Consumer Information Centers  
CANADA  
Philips Electronics Ltd.  
281 Hillmount Road Markham Ontario,  
L6C 2S3  
Phone: 800- 479-6696  
Fax:905-887-3974  
Pacific  
AUSTRALIA  
Philips Consumer Service.  
Customer Information Centre.  
3 Figtree Drive  
Homebush Bay NSW 2140  
Phone: CIC:1300 363 391, PCE Service:1 300-361 392  
Fax:+61 2 9947 0063  
NEW ZEALAND  
Philips New Zealand Ltd.  
Consumer Help Desk  
2 Wagener Place, Mt.Albert  
P.O. box 1041  
Auckland  
Phone: 0800 477 999 (Toll Free)  
Fax:0800 288 588  
Asia  
BANGLADESH  
Philips Service Centre  
100 Kazi Nazrul Islam  
Avenue Kawran Bazar C/A  
Dhaka-1215  
Phone: (02)-812909  
Fax : (02)-813062  
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Consumer Information Centers  
CHINA  
SHANHAI  
No. 1102 wuding road, jing an district,  
200040 Shanghai,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
NANJING  
No. 12-2 dong da ying bei, zhu jiang road,  
210018 Nanjing,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
HANGZHOU  
No. 20 jiao gong road,  
310012 Hangzhou,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
BEIJING  
No. 171-3 hai dian road, hai dian district,  
100086 Beijing,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
SHENYANG  
No. 84-1 san hao street,  
110003 Shenyang  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
XIAN  
No. 6-9 yan ta road south part,  
710061 Xian,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
GUANGZHOU  
No. 15-17 long kou dong road, tian he district,  
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Consumer Information Centers  
510070 Guangzhou,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
SHENZHEN  
Room 603, electronic BLD, No. 30 Shen nan zhong road,  
518031 Shenzhen,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
CHANGSHA  
Room 18, He yi computer city, chao yang road,  
Changsha,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
WUHAN  
No. 60-66 gui yuan road, hong shan district,  
430070 Wuhan,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
CHENGDU  
Chengdu Sience-technolege university service BLD, No. 24 nan yi duan of  
Yi huan road,  
410061 Chengdu,  
P.R. China  
Phone: 800 820 5128 (Toll Free)  
Fax:21-65610647  
HONG KONG  
Philips Hong Kong Limited  
Consumer Information Centre  
16/F Hopewell Centre  
17 Kennedy Road, WANCHAI  
Phone: 2619-9663  
Fax: 2481 5847  
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Consumer Information Centers  
INDIA  
BOMBAY  
Philips India  
Customer Relation Centre  
Bandbox House  
254-D Dr. A Besant Road, Worli  
Bombay 400 025  
Phone: (020)-712 2048 ext 2765  
Fax:(020)-712 1558  
CALCUTTA  
Customer Relation Centre  
7 justice Chandra Madhab Road  
Calcutta 700 020  
Phone: (020)-712 2048 ext 2765  
Fax:(020)-712 1558  
MADRAS  
Customer Relation Centre  
3, Haddows Road  
Madras 600 006  
Phone: (020)-712 2048 ext 2765  
Fax:(020)-712 1558  
NEW DELHI  
Customer Relation Centre  
68, Shivaji Marg  
New Dehli 110 015  
Phone: (020)-712 2048 ext 2765  
Fax:(020)-712 1558  
INDONESIA  
Philips Group of Companies in Indonesia  
Consumer Information Centre  
Jl.Buncit Raya Kav. 99-100  
12510 Jakarta  
Phone: (021)-7940040/7984255 Ext 1612  
Fax : (021)-7947511 / 7947539  
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Consumer Information Centers  
JAPAN  
Philips Consumer Electronics  
1-11-9,Ebisuminami  
Shibuya-Ku  
Tokyo 150  
Phone: (03)-3719-2235  
Fax : (03)-3715-9992  
KOREA  
Philips Korea Ltd.  
Philips House  
C.P.O. box 3680  
260-199, Itaewon-Dong.  
Yongsan-Ku, Seoul 140-202  
Phone: 080 600 6600 (Toll Free)  
Fax:(02)709 1245  
MALAYSIA  
Philips Malaysia Sdn. Berhad  
Service Dept.  
No.51,sect.13 Jalan University.  
46200 Petaling Jaya, Selagor.  
P.O.box 12163  
50768 Kuala Lumpur.  
Phone: (03)-7950 5501/02  
Fax:(03)-7954 8504  
PAKISTAN  
KARACHI  
Philips Electrical Ind. of Pakistan  
Consumer Information Centre  
F-54, S.I.T.E, P.O.Box 7101  
75730 KARACHI  
Phone: (021)-773 1927  
Fax:(021)-772 1167  
Philips Consumer Service Centre  
168-F, Adamjee Road  
Rawalpindi Cantt  
Phone: (021)-773 1927  
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Consumer Information Centers  
Fax:(021)-772 1167  
PHILIPPINES  
Philips Electronics and Lighting Inc.  
106 Valero St., Salcedo Village  
Makati, Metro Manilla.  
Phone: (02)-888 0572 , Domestic Toll Free:1-800-10-PHILIPS or 1-800-10-744 5477  
Fax:(02)-888 0571  
SINGAPORE  
Philips Singapore Private Ltd.  
Consumer Service Dept.  
Lorong 1,Toa Payoh., P.O. box 340  
Singapore 1231  
Phone:6882 3999  
Fax:6250 8037  
TAIWAN  
Philips Taiwan Ltd.  
Consumer Information Centre  
13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,  
Taipei, 115, Taiwan  
Phone: 0800-231-099  
Fax:(02)-3789 2641  
THAILAND  
Philips Electronics (Thailand) Ltd.  
Philips Service Centre  
209/2 Sanpavut Road,  
Bangna, Bangkok 10260  
Phone : (02)-652 8652  
Fax:(02)-614 3531  
Africa  
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Consumer Information Centers  
MOROCCO  
Philips Electronique Maroc  
304,BD Mohamed V  
Casablanca  
Phone: (02)-302992  
Fax : (02)-303446  
SOUTH AFRICA  
South African Philips.  
S.V. Div. 195 Main R.D.  
Martindale., Johannesburg  
P.O.box 58088  
Newville 2114  
Phone: (011)-4715000  
Fax : (011)-4715020  
Middle East  
DUBAI  
Philips Middle East B.V.  
Consumer Information Centre  
P.O.Box 7785  
DUBAI  
Phone: (04)-3353666  
Fax : (04)-3353999  
EGYPT  
Philips Egypt  
Consumer Information Centre  
10, Abdel Rahman El Rafei  
Mohandessin - Cairo, P.O.Box 242  
DOKKI  
Phone: (02)-3313993  
Fax : (02)-3492142  
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Consumer Information Centers  
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PHILIPS Warranty Card  
8/16/02 12:38 PM Page 1  
It Takes Only A Moment To  
PROTECT YOUR INVESTMENT.  
Congratulations on investing in a Philips product. It’s an important and intelligent decision that’s sure to reward you  
for many years to come. To ensure you’ll get all of the privileges and protection that come with your purchase,  
please complete your Warranty Registration Card within the next ten days.  
SIMPLY MAIL THE CARD BELOW TO RECEIVE ALL  
OF THESE BENEFITS TO WHICH YOU’RE ENTITLED.  
WARRANTY VERIFICATION  
Your prompt registration verifies your right to protection  
under the terms and conditions of your warranty.  
OWNER CONFIRMATION  
Your completed Warranty Registration Card serves as confirmation  
of ownership in the event of product loss or theft.  
MODEL REGISTRATION  
Returning the attached card right away guarantees you’ll receive  
all information and special offers for which your purchase makes you eligible. So please act today!  
www.philipsusa.com  
DETACH AND MAIL PORTION BELOW.  
WARRANTY  
REGISTRATION CARD  
Registering your product is an essential step to ensure that you receive all of the benefits you are entitled to as a  
Philips customer. So complete the information below in ink, and drop this card in the nearest mailbox.  
IMPORTANT - RETURN WITHIN TEN DAYS  
Month  
Day  
Year  
Mail This Card Today To Get The Most From Your Purchase!  
No, I do not want to receive personalized offers about Philips products or other information from Philips in the future.  
3135 015 07803  
rev. 7/02  
 
PHILIPS Warranty Card  
8/16/02 12:38 PM Page 2  
! 1 3 7 5 4 1 5 3 3 8 !  
D E P O S I T N Y 1 3 7 5 4 - 1 5 3 3  
P O B O X 1 5 3 3  
P r o m p t l y  
P l e a s e O  
M A T E  
T I M E -  
S T A M P  
C L A S S  
A P P L Y F I R S T  
P L E A S E  
a
IMPORTANT  
Warranty  
Registration Card  
RETURN THE ATTACHED CARD WITHIN  
TEN DAYS TO ENSURE YOUR:  
Warranty Verification  
Owner Confirmation  
See Inside For  
Model Registration  
Valuable  
Benefits!  

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