NCR EasyPoint 7401
Release 2.5
Hardware User's Guide
19797
B005-0000-1254
Issue H
i
Preface
Audience
This book is written for hardware installer/ service personnel, system
integrators, and field engineers.
Notice: This document is NCR proprietary information and is not to
be disclosed or reproduced without consent.
Safety Warnings
Servicing
Caution: This product does not contain user serviceable parts.
Servicing should only be performed by a qualified service technician.
Fuse Replacement
Caution: For continued protection against risk of fire, replace only
with the same type and ratings of fuse.
Attention: Pour prévenir et vous protéger contre un risque de feu,
remplacer la fusible avec une autre fusible de même type, seulement.
Power Supply Cord Used as Disconnect Means
Caution: The power supply cord is used as the main disconnect
device. Ensure that the socket outlet is located/ installed near the
equipment and is easily accessible.
Attention: Le cordon d'alimentation est utilisé comme interrupteur
général. La prise de courant doit être située ou installée å proximité du
matériel et être facile d'accés.
Lithium Battery Warning
Caution: Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type as recommended by the
manufacturer. Discard used batteries according to the manufacturer's
instructions.
ii
Attention: Il y a danger d'explosion s'il y a remplacement incorrect de
la batterie. Remplacer uniquement avec une batterie du même type ou
d'un type recommandé par le constructeur. Mettre au rébut les
batteries usagées conformément aux instructions du fabricant.
Battery Disposal (Switzerland)
Refer to Annex 4.10 of SR814.013 for battery disposal.
IT Power System
This product is suitable for connection to an IT power system with a
phase-to-phase voltage not exceeding 240 V.
Peripheral Usage
This terminal should only be used with peripheral devices that are
certified by the appropriate safety agency for the country of installation
(UL, CSA, TUV, VDE) or those which are recommended by NCR
Corporation.
Caution: DO NOT connect or disconnect a printer, keyboard, or any
other terminal-powered peripheral while the terminal is powered on.
Doing so may result in peripheral or system damage.
System Weight Considerations
Warning: The NCR 7401-1xxx and 7401-2xxx terminals must be
mounted securely to prevent a hazard. They must be installed in
accordance with local building codes. The post or wall on which the
unit is mounted should be able to withstand four times the weight of
the unit, which is approximately 20 lbs. (9 kg). The NCR 7401-4xxx is
a desk-top unit that has an assembled weight of approximately 90
lbs. (40.8 kg).
Environmental Consciousness
NCR is demonstrating its concern for the environment by designing an
intelligent power management system into this terminal that operates
efficiently whether the system is in a stand-alone or network
environment.
iii
Grounding Instructions
In the event of a malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric
shock. This product is equipped with an electric cord having an
equipment-grounding conductor and a grounding plug. The plug must
be plugged into a matching outlet that is properly installed and
grounded in accordance with all local codes and ordinances. Do not
modify the plug provided – if it will not fit the outlet, have the proper
outlet installed by a qualified electrician. Improper connection of the
equipment-grounding conductor can result in a risk of electric shock.
The conductor with insulation having an outer surface that is green
with or without yellow stripes is the equipment-grounding conductor.
If repair or replacement of the electric cord or plug is necessary, do not
connect the equipment-grounding conductor to a live terminal. Check
with a qualified electrician or service personnel if the grounding
instructions are not completely understood, or if in doubt as to whether
the product is properly grounded.
Use only 3-wire extension cords that have 3-prong grounding plugs
and 3-pole receptacles that accept the product’s plug. Repair or replace
damaged or worn cords immediately.
References
•
•
•
•
NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341)
NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255)
NCR EasyPoint 7401 Interface Guide (B005-0000-01405)
NCR EasyPoint 7401 ATX 38 Printer User’s Manual
(B005-0000-1454)
•
NCR EasyPoint 7401/7454 Retail Terminal Parts Identification Manual
(B005-0000-1072)
•
•
•
NCR FitClient Software User's Guide (B005-0000-1235)
NCR EasyPoint 7401 Migration Guide (B005-0000-1500)
NCR Retail Platform Software Terminal Utilities Guide
(B005-0000-1503)
iv
Table of Contents
Chapter 1: 7401-2xxx and 3xxx Product Overview
Introduction .................................................................. 1-1
Serial Number/ Model Number Label........................ 1-2
Fixed-Angle Mount Label...................................... 1-2
Tilt-Mount Label .................................................... 1-3
Hardware Modules ...................................................... 1-4
Base Unit ................................................................. 1-4
Hardware Options ................................................. 1-5
Terminal Components not Supported.............. 1-7
System Configuration Diagram................................... 1-8
Kit Configuration Diagram.......................................... 1-9
Hardware Module Descriptions................................ 1-10
Processor Board .................................................... 1-10
Processor/ Chip Set .......................................... 1-10
Video Subsystem .............................................. 1-11
Ethernet 10/ 100Base-T LAN
Communications .............................................. 1-12
Wireless LAN Communications ..................... 1-13
Universal Serial Bus ......................................... 1-14
Serial Ports........................................................ 1-14
Hardware Monitor........................................... 1-15
PCI Expansion Header .................................... 1-15
IDE Header ....................................................... 1-15
Audio ................................................................ 1-16
Magnetic Stripe Reader ................................... 1-16
Touch Screen Controller .................................. 1-16
Processor Board Connectors ........................... 1-17
NCR Retail Specific Hardware........................ 1-18
v
Board BIOS ....................................................... 1-22
Operator Display.................................................. 1-26
LCD Adapter Board ......................................... 1-26
LCD Backlight Inverter Module ..................... 1-26
Touch Screen .................................................... 1-27
Features ....................................................................... 1-28
Magnetic Stripe Reader........................................ 1-28
Printer Options ..................................................... 1-29
7401-K590 Self-Service Printer ........................ 1-29
7401-K580 Self-Service Printer
(Discontinued).................................................. 1-30
7158 Printer....................................................... 1-31
7167 Printer....................................................... 1-31
7194 Printer....................................................... 1-32
7197 Printer....................................................... 1-32
Other Integrated Devices and Indicators ........... 1-33
Hard Disk Drive............................................... 1-33
Reset Switch...................................................... 1-33
Internal Speaker ............................................... 1-33
POS Connector Board ...................................... 1-34
Motion Sensor .................................................. 1-34
Power/ Status LED........................................... 1-35
Power OK LED................................................. 1-35
LAN Status LEDs ............................................. 1-35
Power Supply ................................................... 1-36
Uninterruptible Power System (Optional)..... 1-36
Integrated Scanner Module (Optional)........... 1-36
Integrated Speaker Module (Optional) .......... 1-37
Compact Flash (Optional) ............................... 1-37
USB RS-232 Port Server ................................... 1-37
Integrated CD-ROM Drive (Tilt Mount
Model)............................................................... 1-38
vi
Additional Connectors (Pentium III Board)....... 1-39
Compatibility .............................................................. 1-40
LAN Communications......................................... 1-40
Application Programmability ............................. 1-40
Operating System Information............................ 1-40
Migration..................................................................... 1-41
Retail Applications............................................... 1-41
Retail Peripherals ................................................. 1-41
Retail Systems....................................................... 1-42
Platform ............................................................ 1-42
Networks .......................................................... 1-42
Platform Load................................................... 1-42
Chapter 2: 7401-4xxx Product Overview
Introduction .................................................................. 2-1
Serial Number/ Model Number Label........................ 2-2
Hardware Modules ...................................................... 2-3
Base Unit ................................................................. 2-3
Hardware Options ................................................. 2-4
Terminal Components not Supported.............. 2-5
System Configuration Diagram................................... 2-6
Hardware Module Descriptions.................................. 2-7
Processor Board ...................................................... 2-7
Processor/ Chip Set ............................................ 2-7
Video Subsystem ................................................ 2-8
Ethernet 10/ 100Base-T LAN
Communications ................................................ 2-8
Wireless LAN Communications ....................... 2-9
Universal Serial Bus ......................................... 2-10
Serial Ports........................................................ 2-11
Hardware Monitor........................................... 2-12
PCI Expansion Header .................................... 2-12
vii
IDE Header ....................................................... 2-12
Audio ................................................................ 2-12
Magnetic Stripe Reader ................................... 2-13
Touch Screen Controller .................................. 2-13
Processor Board Connectors ........................... 2-13
NCR Retail Specific Hardware........................ 2-14
Board BIOS ....................................................... 2-17
Operator Display.................................................. 2-21
LCD Adapter Board ......................................... 2-21
LCD Backlight Inverter Module ..................... 2-21
Touch Screen .................................................... 2-22
Features ....................................................................... 2-23
Secure Cabinet with Integrated Speakers........... 2-23
Ruggedized Keyboard with Trackball................ 2-23
Pin Pad .................................................................. 2-24
Motorized Card Reader ....................................... 2-24
Magnetic Stripe Reader........................................ 2-25
Full Page Printer................................................... 2-25
Other Integrated Devices and Indicators ........... 2-26
Hard Disk Drive............................................... 2-26
Integrated CD-ROM ........................................ 2-26
Reset Switch...................................................... 2-26
Compact Flash .................................................. 2-27
Internal Speaker ............................................... 2-27
POS Connector Board ...................................... 2-27
USB Camera...................................................... 2-27
Motion Sensor .................................................. 2-28
Power/ Status LED........................................... 2-28
Power OK LED................................................. 2-29
LAN Status LEDs ............................................. 2-29
Power Supply ................................................... 2-29
viii
Motorized Card Reader Power Supply .......... 2-30
Full Page Printer Power Supply...................... 2-30
Integrated Speakers ......................................... 2-30
EasyPoint 45 Pedestal ...................................... 2-31
Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Introduction .................................................................. 3-1
Installation Summary............................................. 3-1
Installation Restrictions................................................ 3-2
Connecting the Cables.................................................. 3-3
Fixed-Angle Mount (F504)..................................... 3-3
Fixed-Angle Mount (F503)..................................... 3-5
Cable Routing..................................................... 3-7
Cable Connector Identification ......................... 3-9
Tilt Mount ............................................................. 3-10
Cable Routing................................................... 3-11
Cable Connector Identification ....................... 3-12
Installing Peripherals ................................................. 3-13
Installing a Transaction Printer ........................... 3-13
RS-232 Installation ........................................... 3-13
USB Installation................................................ 3-14
7401-K590 Self-Service Printer ........................ 3-15
Installing a Cash Drawer ..................................... 3-16
Installing a Second Cash Drawer .................... 3-17
Installing PC Cards .............................................. 3-18
Mounting a Fixed-Angle Mount Terminal............... 3-21
7401-K522 Pedestal Mount .................................. 3-22
7401-K521 Wall Mount ........................................ 3-23
7401-K521 Wall Mount with 7401-K530 Pole
Brackets ................................................................. 3-25
Installing a K501 Tilt Mount Terminal...................... 3-32
7401-K533 Wall Mount ........................................ 3-33
ix
Wall Mounting a 7401-K502 Core Module ............... 3-34
7401-9212 LCD No-Cabinet (12.1-inch)..................... 3-36
Installation Guidelines......................................... 3-37
Mounting Specification Illustrations .................. 3-38
7401-9512 LCD No-Cabinet (15-inch)........................ 3-39
Installation Guidelines......................................... 3-39
Mounting Specification Illustrations .................. 3-40
4055 Uninterruptible Power System (UPS) .............. 3-42
Installing the UPS................................................. 3-42
Installing the Power Mon II Software.............. 3-43
Configuring the Power Mon II Software......... 3-43
Finalizing the Installation .......................................... 3-44
Completing the OS Installation (Win2000) .... 3-44
Completing the OS Installation (WinXPe) ..... 3-44
Completing the OS Installation (WinNT)....... 3-45
Completing the OS Installation (Win98) -
(Discontinued).................................................. 3-45
Setting Auto-Logon (WinNT Terminal).................... 3-47
Installing a Serial Mouse............................................ 3-52
Calibrating the Touch Screen .................................... 3-53
Calibration Using MicroTouch (Windows)........ 3-53
Calibration Using Microcal (DOS)...................... 3-55
Calibration From the BIOS .................................. 3-56
Summary .......................................................... 3-57
Out-of-Box Failures.............................................. 3-57
Chapter 4: 7401-4xxx Hardware Installation
Introduction .................................................................. 4-1
Installation Summary............................................. 4-1
U.K. Keyboard Configuration ............................... 4-1
Windows 2000.................................................... 4-1
x
Windows XPe ..................................................... 4-2
Windows NT ...................................................... 4-3
Installation Restrictions................................................ 4-4
Connecting the Cables.................................................. 4-5
Cable Routing..................................................... 4-5
Cable Connector Identification ......................... 4-5
Installing Peripherals ................................................... 4-6
Installing the Angled Magnetic Stripe Reader
(MSR)....................................................................... 4-6
Installing Country Keyboards............................... 4-8
Using the Full Page Printer........................................ 4-13
Loading the Paper ................................................ 4-13
Removing Paper from the Printer Feed Rolls .... 4-14
Removing Power from the Printer...................... 4-14
Using the Printer Test and Display Panel .......... 4-15
Display LED Indicators ................................... 4-15
Panel Switches.................................................. 4-16
Full Page Printer Diagnostics and Setup ............ 4-17
Installing a 7401-4xxx on a Table Top Mount .......... 4-18
Mounting Procedures .......................................... 4-18
Accessing the Mounting Screws ..................... 4-19
Installing a 7401-4xxx on the EasyPoint 45 Pedestal 4-21
4055 Uninterruptible Power System (UPS) .............. 4-22
Installing the UPS................................................. 4-22
Installing the Power Mon II Software.............. 4-23
Configuring the Power Mon II Software......... 4-23
Finalizing the Installation .......................................... 4-24
Completing the OS Installation (Win2000) .... 4-24
Completing the OS Installation (WinXPe) ..... 4-24
Completing the OS Installation (WinNT)....... 4-25
Completing the OS Installation (Win98) -
(Discontinued).................................................. 4-25
xi
Calibrating the Touch Screen .................................... 4-27
Calibration Using MicroTouch (Windows)........ 4-27
Calibration Using Microcal (DOS)...................... 4-29
Calibration from the BIOS................................... 4-30
Summary .......................................................... 4-31
Out-of-Box Failures.............................................. 4-31
Chapter 5: Setup
Introduction .................................................................. 5-1
Entering Setup without a Keyboard ..................... 5-1
Entering Setup Using a Keyboard......................... 5-2
How to Select Menu Options ................................ 5-2
Setting the Date and Time ..................................... 5-3
Setting Passwords .................................................. 5-3
Configuring a Hard Drive ..................................... 5-4
Setting Memory Cache........................................... 5-4
Setting Memory Shadow ....................................... 5-5
Setting Boot Options .............................................. 5-5
Allocating Interrupts.............................................. 5-5
Restoring Factory Settings..................................... 5-6
BIOS Default CMOS Values (7401-
22xx/ 35xx/ 45xx BIOS Version 2.2.1.x)................. 5-7
Main Values........................................................ 5-7
Advanced Values ............................................... 5-8
Security Values................................................. 5-13
Power Values.................................................... 5-13
Boot Values....................................................... 5-13
Exit Values........................................................ 5-14
Interrupts (7401-22xx/ 35xx/ 45xx BIOS
Version 2.2.1.x) ..................................................... 5-14
Memory Map (7401-22xx/ 35xx/ 45xx BIOS
Version 2.2.1.x) ..................................................... 5-16
xii
BIOS Default CMOS Values (7401-26xx/ 46xx
BIOS Version 2.3.x.x)............................................ 5-17
Main Values...................................................... 5-17
Advanced Values ............................................. 5-18
Security Values................................................. 5-23
Power Values.................................................... 5-23
Boot Values....................................................... 5-23
Exit Values........................................................ 5-24
Interrupts (7401-26xx/ 46xx BIOS
Version 2.3.x.x) ..................................................... 5-24
Memory Map (7401-26xx/ 46xx BIOS
Version 2.3.x.x) ..................................................... 5-26
BIOS Default CMOS Values (7401-21xx/ 31xx
BIOS Version 1.5.0.4 - Discontinued).................. 5-27
Main Values...................................................... 5-27
Advanced Values ............................................. 5-29
I/ O Device Configuration ............................... 5-29
PCI Configuration ............................................ 5-29
Interrupts (7401-21xx/ 31xx BIOS
Version 1.5.0.4 - Discontinued) ........................... 5-30
Memory Map (7401-21xx/ 31xx BIOS
Version 1.5.0.4 - Discontinued) ........................... 5-31
Chapter 6: Operating System Recovery
Introduction .................................................................. 6-1
Prerequisites ........................................................... 6-1
Updating Procedures ............................................. 6-3
Completing the OS Installation (Win2000) ...... 6-5
Completing the OS Installation (WinXPe) ....... 6-5
Completing the OS Installation (WinNT)......... 6-6
Completing the OS Installation (Win98) –
(Discontinued).................................................... 6-6
Gold Disk Contents ...................................................... 6-8
xiii
Microsoft Operating System License
Agreements............................................................. 6-8
Operating System Restrictions .............................. 6-9
Standby and Hibernate Mode Restriction ........ 6-9
NCR 7401-22xx/ 25xx/ 32xx/ 35xx Win2000
Operating System Recovery Software (Version
02.03.00.01).............................................................. 6-9
NCR 7401-26xx/ 46xx Win2000 Operating
System Recovery Software
(Version 02.05.00.02) ............................................. 6-11
NCR 7401-45xx Win2000 Operating System
Recovery Software (Version 02.04.00.02)............ 6-14
NCR 7401-22xx/ 25xx/ 32xx/ 35xx WinXPe
Operating System Recovery Software
(Version 02.05.00.01) ............................................. 6-16
NCR 7401-26xx/ 46xx WinXPe Operating
System Recovery Software
(Version 02.05.00.01) ............................................. 6-18
NCR 7401-/ 22xx/ 25xx/ 26xx/ 32xx/ 35xx NT
Operating System Recovery Software
(Version 02.05.00.02) ............................................. 6-20
NCR 7401-21xx/ 31xx NT Operating System
Recovery Software (Version 01.04.01.00)............. 6-22
NCR 7401-4xxx NT Operating System Recovery
Software (Version 02.05.00.02)............................. 6-24
NCR 7401-22xx/ 25xx/ 32xx/ 35xx Win98
Operating System Recovery Software
(Version 02.03.00.01) ............................................. 6-26
NCR 7401-21xx/ 31xx Win98 Operating System
Recovery Software (Version 01.01.00.00)............. 6-28
OS Recovery from a Larger Disk Image ................... 6-29
xiv
Chapter 7: BIOS Updating Procedures
Introduction .................................................................. 7-1
Prerequisites ........................................................... 7-1
Updating Procedures ............................................. 7-2
BIOS Crisis Recovery ................................................... 7-5
Recovery Procedures ............................................. 7-6
Cable/ Connector Pin-Out Information ...................... 7-9
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences
Introduction .................................................................. 8-1
Starting the 7401 Scanner Motor and Laser.......... 8-2
Programming the 7401 Scanner Using
Programming Tags................................................. 8-3
Programming the 7401 Scanner Through the
RS-232 Interface...................................................... 8-4
7401 Scanner Default Settings ............................... 8-5
Appendix A: Cables
7401 Cables ............................................................ A-1
Appendix B: Feature Kits
7401 Kits..................................................................B-1
Index
xv
Revision Record
Issue
Date
Remarks
A
Aug 00
First issue (separated 7401 and 7454 sections out of
B005-0000-1069)
B
Feb 01
Updated to Release 2.2
Removed hardware service information from this
document which was previously called the 7401
Web Kiosk Hardware Installation and Service Guide
(B005-0000-1254) and renamed it the 7401 Web Kiosk
Hardware User's Guide (B005-0000-1254). The
hardware service information was placed in a new
document, the 7401 Web Kiosk Hardware Service
Guide (B005-0000-1341).
C
D
June 01
Sept 01
Updated to Release 2.3
Updated BIOS screens. Added PC Card
installation.
E
F
Dec 01
Additional updates for Release 2.3
May 02
Updated to Release 2.4.
Changed Web Kiosk to EasyPoint 7401.
Added EasyPoint 7401-45xx terminal
F
Aug 02
Sep 02
Dec 02
Add EasyPoint 45 Pedestal
G
H
Add Country Keyboards to 7401-45xx
Updated to Release 2.5
Added 7401-26xx and 7401-46xx models
Changed 7401-45xx references to 7401-4xxx
xvi
xvii
Radio Frequency Interference Statements
Federal Communications Commission (FCC)
Information to User
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user
will be required to correct the interference at his own expense.
NCR is not responsible for any radio or television interference caused by unauthorized
modification of this equipment or the substitution or attachment of connecting cables
and equipment other than those specified by NCR. The correction of interference
caused by such unauthorized modification, substitution or attachment will be the
responsibility of the user. The user is cautioned that changes or modifications not
expressly approved by NCR may void the user's authority to operate the equipment.
Canadian Department of Communications
This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Le présent appareil numérique n' émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
règlement sur le brouillage radioélectriques édicté par le ministrère des
Communications du Canada.
Voluntary Control Council for Interference (VCCI)
xviii
International Radio Frequency Interference Statement
Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
xix
IEC & EN Laser Product Label
CAUTION: Laser
radiation when
This laser module
does not comply
open and interlock with 21CFR1040.
defeated.
DO NOT STARE
INTO BEAM.
USE ONLY AS A
Component.
(Label is attached to laser
module inside the cabinet.)
Class IIa Laser Product. Appareil à Laser de classe IIa
Class IIa Producto Laser. Tratè
Avoid Long-term Viewing Eviter Toute Exposition Prolongèe De no ver directamente èl Rayo
Laser por mucho tiempò.
of Direct Laser Light.
de la vue à la lumiè re laser directe.
IEC & EN 60825-1 CLASS 1 LASER PRODUCT
17325
Laser Power
The NCR 7401 Scanner is not intended for long-term viewing of direct
laser light. However, the unit is safe if used as intended. This scanner
meets the following laser/ LED power requirements.
•
•
•
Class IIa CDRH (Center for Devices and Radiological Health)
Class IIa Laser—Avoid long-term viewing of direct laser light
Class 1 EN60-825 (Europäische Norm)
Following is the radiant energy of the laser/ LED light as applied to
each of the specified requirements.
Accessible Emission Limit (CDRH Calculation)
0.99 Milliwatts
Accessible Emission Limit EN60 825-1:1994+AII:1996 0.81 Milliwatts
Caution: Use of controls or adjustments or performance of procedures
other than specified herein may result in hazardous radiation
exposure.
xx
Declaration of Conformity
NCR Corporation
Manufacturer's Name
NCR Corporation
Manufacturer's Address
Retail Solutions Division – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
Information Technology Equipment
Class 7401-2xxx and 7401-3xxx
Type of Equipment
Model Number
100-120 V/ 200-240 V, 2.0 A/ 1.0 A, 50-60 Hz
Electrical Ratings (Input)
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
EU Directive
Harmonized Standard(s)
89/ 336/ EEC (EMC)
EN 55022
EN 55024
EN61003-2
EN61003-3
73/ 23/ EEC (Low Voltage) EN 60 950: A1 + A2 + A3 + A4 + All
NCR Corporation
Retail Solutions Division — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
xxi
Declaration of Conformity
NCR Corporation
Manufacturer’s Name
NCR Corporation
Manufacturer’s Address
Retail Solutions Division – Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
Information Technology Equipment
Class 7401-4xxx
Type of Equipment
Model Number
100 - 240 V, 5.0 A, 50-60 Hz
Electrical Ratings (Input)
NCR Corporation, 1700 South Patterson Boulevard, Dayton, OH 45459,
USA, declares that the equipment specified above conforms to the
referenced EU Directives and Harmonized Standards.
EU Directive
Harmonized Standard(s)
89/ 336/ EEC (EMC)
EN 55022
EN 55024
EN61003-2
EN61003-3
73/ 23/ EEC (Low Voltage)
NCR Corporation
EN 60 950: A1 + A2 + A3 + A4 + All
Retail Solutions Division — Atlanta
2651 Satellite Boulevard
Duluth, GA 30096-5810
European Contact:
International IP Counsel
206 Marylebone Road
London, NW1 6LY, England
xxii
Chapter 1: 7401-2xxx and 3xxx Product Overview
18289
Tilt Mount
Fixed-Angle Mount
Introduction
The NCR EasyPoint 7401 is an interactive touch screen terminal with
retail functionality that supports a variety of kiosk and self-service
applications. The 7401 is housed in an integrated, compact cabinet and
can be tilt mounted, fixed-angle mounted or flush mounted.
The major hardware features of the 7401 are a 12.1-inch or 15-inch flat
panel display with touch screen input and LAN connectivity, plus
optional magnetic stripe reader, infrared reader, scanner, stereo audio,
self service printer and wireless LAN. It also supports custom kiosk
environments.
The 7401 is Internet/ Intranet ready. System loading occurs from a
network server, and software and data content are delivered from a
server through standard Internet protocols.
1-2 Chapter 1: 7401-2xxx and 3xxx Product Overview
Serial Number/Model Number Label
The unit's serial number, model number, tracer number, and date of
manufacture are included on a label on the back of the Core Module.
Refer to following sections for additional information.
Note: The serial number is repeated on the non-MSR side of the Core
Module.
Fixed-Angle Mount Label
To view the label:
•
•
For non-hinged mounts, remove the Core Module from the mount.
For hinged mounts, the Core Module does not have to be removed.
Class/Model
NCR
7401-3000-8000
50-12345678
Serial Number
Mfg
Date Manufactured
Feature Number(s)
Date: 11/15/01
F000,F005,F024,F031,F050,F101,F200,F422,F503
19476
1-4 Chapter 1: 7401-2xxx and 3xxx Product Overview
Hardware Modules
Base Unit
•
Processor Board
− Pentium III/ Celeron processor
− SVGA chipset (12-inch monitor)
− XGA chipset (15-inch monitor)
− MPEGII chipset
− 1 MB Flash BIOS (not CMOS)
− Four RS-232 ports (two optionally powered)
− 10/ 100BaseT Ethernet LAN chipset, Wake-on-LAN support,
and RJ-45 port
− PC Audio with an internal mono speaker
− SoundBlaster 16 compatible audio chipset
− Two USB type A ports
− PS/ 2 keyboard port
− External VGA display port
− Dual display support
− External stereo speaker port
− Internal PS/ 2 mouse (dedicated to the touch screen)
− One SODIMM (Small Outline DIMM) RAM socket
− 64 MB memory on board
− IDE support for a hard disk, a CD ROM, and an optional
Compact Flash disk in place of the hard disk
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-5
•
POS Connector Board
− Cash drawer port (supports two drawers via a Y-cable)
− Internal parallel port (dedicated to the optional customer
display)
− Microphone
•
•
12.1-inch Operator Display – active capacitive touch LCD
15-inch Operator Display – active LCD with capacitive or resistive
touch
•
•
2.5-inch low or high capacity hard disk
Integrated Motion Sensor, capable of waking up the terminal from
a low power state
•
•
•
•
Integrated Power Supply
Reset switch which can be used to recover from a lock-up condition
3-meter Ethernet cable
U.S. power cord
Hardware Options
•
•
•
•
•
•
•
•
•
•
Intel Pentium III Processor
Integrated 3-track ISO MSR
Integrated Scanner Module
Integrated Stereo Module
Integrated CD-ROM
Integrated Infrared Sensor
PCMCIA (for wireless LAN)
Mounting options: Table-top, Pedestal, Pole, Wall, Tilt/ Swivel
256 MB Compact Flash
64/ 128/ 256 MB memory
1-6 Chapter 1: 7401-2xxx and 3xxx Product Overview
•
Cash drawers
− 2113 Cash Drawer (modular)
− 2189 Cash Drawer (modular)
− 2260 Cash Drawer (modular)
− Dual cash drawer cable
Printers:
•
− 7158 Thermal Receipt/ Impact Printer
− 7167 Thermal Receipt/ Impact Printer
− 7194 Thermal Receipt Printer
− 7197 Thermal Receipt Printer
− Remote printer cables
− Signal extenders for remote printers
•
•
•
7401-K590 Self-Service Printer
7401-K580 Self-Service Printer (Discontinued)
PC keyboard
− Keyboard Shelf
•
•
USB RS-232 Port Server
− USB Serial Converter
4055 Uninterruptible Power System (UPS)
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-7
Terminal Components not Supported
It is important to note that the terminal does not support the following
components.
Not Supported
Alternative Implementation
CMOS for hard totals, logs, and Hard disk, flash disk, or server
tallies
storage
Removable media, e.g., a flex
disk
LAN communication to an NT server
via standard protocols
SLP terminal loading
Local storage, TCP/ IP networking
and PXE loading
Keylock for security (X, L, R, S) Reset switch based security
ISA and PCI Expansion slots
DVD ROM
USB and LAN based devices (future)
Internal UPS
External UPS
Manual Video and audio
controls
Software controlled
DOS, Windows 3.1, Windows
NT 3.51, Windows 9x, OS/ 2
Windows NT 4.0, Windows 2000,
Windows XPe
133 MHz/ 266 MHz Pentium
Processor
Intel Pentium III 500/ 700 MHz and 1
GHz , and Celeron 450/ 550/ 600/ 700
MHz processors
1-8 Chapter 1: 7401-2xxx and 3xxx Product Overview
System Configuration Diagram
7837
7892
2010 Coin
Dispenser
7401
Keyboard
2336-K008
VGA
RS232 (4)
2 Optionally
Powered
PS/2KBD
7194
7158
Processor Board
USB
Note: 7194 and 7158 are
available in both RS-232
and USB.
POS Connector Bd.
Ethernet
SVideo
7401-K580/K590
Parallel
Cash Dwr
Audio
2336-K007
2nd Cash Drawer
2260/2189
(Y-Cable)
2113
18319b
1-10 Chapter 1: 7401-2xxx and 3xxx Product Overview
Hardware Module Descriptions
Processor Board
Processor/Chip Set
The terminal uses an Intel architecture processor, which permits it to
leverage existing software drivers and applications, as well as provide
the greatest flexibility in choosing an operating system. This provides
several other advantages:
•
Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per
second with 22 kHz stereo audio (may be limited by OS
constraints).
®
•
•
SoundBlaster -compatible audio
Expansion capabilities for optional features and future
requirements (ISA/ PCI bus and USB)
The following sections identify processors, system bus speed, and on-
board memory available on 7401 processor boards:
Release 1.0
•
Intel Mobile Pentium 166 MHz or 266 MHz Processor (PGA
package) used with the Intel 430TX PC chipset. The 430TX chipset
consists of the 82439TX System Controller (North Bridge chip), also
called the MTXC, and the 82371AB (South Bridge chip), also called
the PIIX4.
•
A 66 MHz system bus
Note: These Intel Mobile Pentium Processors have been
discontinued.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-11
Release 2.0 – 2.4
•
Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron
450 MHz, 550 MHz, or 600 MHz Processor (µPGA package) used
with the Intel 440BX PC chipset. The 440BX chipset consists of the
82440BX System Controller (North Bridge chip), also called the
MTXC, and the 82371AB (South Bridge chip), also called the PIIX4.
•
•
A 100 MHz system bus
64 MB memory with ability to add SODIMMS to increase the
memory capacity of the terminal
Release 2.5
•
Intel 700 MHz Celeron Processor or Intel 1 GHz Pentium III
Processor (BGA package) on board, removing the µPGA processor
socket. Intel 440BX chipset same as in Release 2.0 – 2.5.
•
•
100 MHz system bus and memory support, 64-bit bus width, and
AGP video interface.
128 MB memory with ability to add SODIMMS to increase the
memory capacity of the terminal
Video Subsystem
The video subsystem supports the following LCD types:
•
12.1-inch active matrix (TFT [thin film transistor]) 800x600 with 64
k colors
•
15-inch active matrix (TFT) 1024x760 with 64 k colors
Support for the LCD integrated display is provided internally. External
support for SVGA monitors (800x600 [or better] resolution and 64 k [or
better] colors) is provided by a CRT 15-Pin D-shell connector.
The LCD back lighting is also software controlled. In addition to OFF
and ON modes, a dimmed mode is supported in the hardware to allow
increased tube life. If appropriate software drivers are loaded, full
brightness is restored when touched, motion detection (Motion Sensor
section), or an application request (i.e., to play promotional material on
a preset schedule).
1-12 Chapter 1: 7401-2xxx and 3xxx Product Overview
Ethernet 10/100Base-T LAN Communications
The 7401 terminal has an Intel 82559 LAN Controller that supports
10/ 100Base-T Ethernet. Ethernet 100Base-T is also known as "Fast
Ethernet." The Boot ROM for diskless boot functionality is included in
the 1 MB system ROM. The hardware is compatible with the TCP/ IP,
DHCP, and TFTP protocols required for remote boot of the platform.
Appropriate software must be used to enable each protocol used over
the Ethernet link.
The terminal may be connected to either a 10 MB/ s or 100 MB/ s
Ethernet connection. The hardware automatically selects the correct
speed (if enabled by software to do so).
The LAN hardware supports wakeup packet capability as defined in
the Device Class Power Management Specification, Network Device
Class (available from Microsoft's web site).
When the platform is in the Soft OFF state (refer to the Advanced Power
Management section that follows), receipt of a Wakeup Packet on the
LAN can return the system to the ON state, if this feature is enabled by
software.
Note: Due to limitations of the LAN controller and the OS, all features
described in the Network Device Class specification may not be
available.
100Base-T is wired identically to 10Base-T, except that the twisted pair
cable must be Category 5 and the hubs must permit 100 or 10/ 100
MB/ s operation. Although 10Base-T will operate on Category 3 twisted
pair, or NCR "747" cable, an upgrade to Category 5 is required for
100Base-T.
A customer desiring to use the terminal in an existing 10Base-T
environment can do so and simply run at 10 MB. In order to upgrade to
100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed.
NCR strongly recommends the use of Category 5 for all new cabling,
even if the customer initially intends to run only 10Base-T.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-13
LED Indicators for Link Integrity (verifies cable and hub connection are
good) and LAN speed is provided on the Processor Board near the row
of connectors at the bottom of the e-box. The LED is ON (yellow) when
the speed is running at 100 MB/ s.
Link Integrity is provided to the PC chipset to permit boot-up software
to verify the presence of the LAN connection. Software must allow 2
seconds after power-up in order for the Link Integrity signal to become
valid.
Wireless LAN Communications
When a wired Ethernet connection is not desired, a wireless LAN
adapter may be installed in the PCMCIA socket. This requires that the
PCMCIA daughter-card feature be installed. A wireless LAN used in
the terminal must meet the following requirements:
•
Integrated antenna that meets the requirements of PCMCIA (PC
Card) Extended Type 2 card definition (a maximum of 5-cm
additional length).
•
•
Power consumption within the capabilities of the PCMCIA
daughter-card.
Signaling requirements within the capabilities of the terminal
PCMCIA interface. The main restriction is that DMA transactions
are not supported over the PCMCIA interface.
•
•
Device drivers for the targeted operating system must exist.
Appropriate infrastructure (server support, Base Stations, Ceiling
Antennas, etc) must be present in the installation site, and the
maximum RF range of the wireless system must not be exceeded.
Interoperability - While the 802.11 standard provides an interoperable
protocol definition, there are vendor-specific extensions to the protocol
that encourage users to stay with one supplier's equipment. This also
applies to wireless infrastructure and access points, 802.11 does not
govern this operation. Mixing of RF suppliers on a site is not
recommended until the RF suppliers have demonstrated
interoperability.
1-14 Chapter 1: 7401-2xxx and 3xxx Product Overview
The wireless networks operate at speeds of 1-2 MB/ s with 2 percent
packet loss typical. The application developer must be aware of the
performance limitations and design applications that are acceptable to
the customer when run over the slower network.
Remote Wakeup over the wireless network is not possible because the
cards do not support it. An alternative is to use the system real-time
clock wake up at a scheduled time.
The wired Ethernet connection is not certified for use in configurations
where a wireless adapter is installed.
Universal Serial Bus
Two USB Type-A ports are provided on the terminal. USB Host
Controller support is provided in hardware on the Processor Board.
Note: Third party USB peripherals require support from the operating
system, which is currently limited to Windows 2000 and Windows
Xpe. The terminal must use the I/ O Networks drivers to support the
NCR USB printer and scanner products. These drives are available
under Windows NT, Windows 2000, and Windows XPe.
Serial Ports
The 7401 Release 2.x processor boards provide two RS-232 ports (9-pin
D-shell connectors, Ports 1 and 2) directly on the board and support
two additional RS-232 ports. Ports 3 and 4 require an optional harness
connection to the processor board. Ports 1 and 3 can be supplied with
+12 V DC on Pin 9 when properly set up in the BIOS. The total power
drawn by Ports 1 and/ or 3 must be no greater than 1 amp at 12 V+ DC.
Refer to the following table for RS-232 pin-out information.
The BIOS permits flexibility in mapping resources. However, a fully-
loaded system (2 PCMCIA cards that require IRQs, four serial ports in
use, USB in use, parallel port in use, and MSR) may not have enough
available IRQs to support all serial ports. Use a USB serial port
expander to overcome this PC architecture limitation.
Port 2 shares hardware resources with the IRDA connection; if IRDA is
in use, Port 3 is not available.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-15
RS-232 DB-9 Male Connector Pinout
Pin
Port A
Port B
1
2
3
4
5
6
7
8
9
DCD
RXD
DCD
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI
TXD
DTR
GND
DSR
RTS
CTS
RI or +12*
* If Port 1 or 3 are powered, pin 9 will be +12 V.
Hardware Monitor
The hardware monitor generates an interrupt to the system whenever
any of the internal voltages used by the system processor goes above or
below the acceptable operating range. An interrupt is also generated
when the temperature of the Processor exceeds safe levels. Software
can use this indication to slow or stop the system and/ or force a reset.
PCI Expansion Header
A single expansion header is provided to support optional features,
such as the PCMCIA for Wireless LAN Board. This board supports two
Type 2 or one Type 3 PCMCIA type cards.
IDE Header
A standard IDE header is provided to support the 2.5-inch hard disk
drive and integrated CD-ROM. This header al supports the optional
256 MB IDE compact flash available in place of the hard disk.
1-16 Chapter 1: 7401-2xxx and 3xxx Product Overview
Audio
The base unit has SoundBlaster-compatible audio. Wave table
synthesis is not supported. FM synthesis and MIDI are supported in
the hardware, but requires software driver support to function.
Higher quality integrated stereo speakers may be added as an option to
the terminal. The amplifier is located on the Processor Board; the
speaker output is provided on a header that receives the harness from
the speaker module. In addition, a Line Out is provided on a 3.5 mm
stereo jack that permits connection of external amplified speakers.
The integrated stereo speakers, or an amplifier connected to Line Out,
must be used in order to play SoundBlaster (audio subsystem) audio.
However, an internal EUI speaker provides PC speaker functionality
(beeps and tones) for all configurations.
The volume control can be set during system configuration.
The PC speaker sounds (such as beeps and touch clicks) are directed
into the audio subsystem and are audible if speakers are connected.
•
Release 2.0 – 2.4 processor boards use a Cirrus/ Crystal CS4614
(PCI-based) sound controller that supports DirectX 6 sound.
•
Release 2.5 processor boards use an ESS Allegro ES1989 sound
controller that supports DirectX 8 sound.
Magnetic Stripe Reader
A 3-track MSR head is available as an option. The ISO card format is
supported.
When card data is read, an interrupt is generated. A software device
driver for the MSR must be loaded to enable the application to process
the data.
Touch Screen Controller
The MicroTouch "Excalibur" chip is used to interface the touch panel.
This controller supports MicroTouch capacitive panels.
In order to save an RS-232 port, the touch data is delivered to the
system through the mouse interface. This requires a mouse-aware
touch device driver for the appropriate OS.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-17
When the system is operating in the dimmed display mode, touch
activity can restore full brightness if instructed by software to do so.
When system is in low power mode, touch activity can generate the
mouse port interrupt (IRQ12).
Processor Board Connectors
All connectors are either keyed or impossible to plug incorrectly due to
mechanical design of the product.
External Connectors
Internal Connectors
LCD
VGA CRT RGB 15 pin D Shell
Ethernet RJ45
Back light Inverter
Integrated Speaker Module
MSR
Dual USB Type A
External Stereo speaker (3.5mm
jack)
Power supply
Touch screen (PS/ 2)
Integrated Scanner (7401)
RS-232 9 pin D shell (two, one
with +12 V power option)
PS/ 2 Keyboard
Customer Display
Cash Drawer
IRDA
Motion Sensor / Power Indicator
PCI Expansion header
IDE
Parallel port (POS Board header)
20-pin high density RS-232
Conversion connector
Cash Drawer port (POS Board
header)
Microphone
S-Video
Flash Disk Interface (Discontinued)
The Release 2.0 – 2.5 processor boards provide support for a flash disk
array in the form of an M-Systems DiskOnChip. A 32-pin socket is
provided for this feature. The flash disk must be installed and enabled
in BIOS Setup. This feature is not available on Release 2.5 processor
boards.
1-18 Chapter 1: 7401-2xxx and 3xxx Product Overview
NCR Retail Specific Hardware
The Processor Board contains logic that provides support for the
custom retail interface. The logic controls the following features:
•
•
•
•
•
Dual Cash Drawer Support
Cash Drawer Diagnostic Support
Magnetic Stripe Reader Interface
Motion Detector
Touch Screen Interface
Cash Drawer Support
An integrated retail specific feature of the processor is the cash drawer
circuitry. The onboard circuitry internal to the board provides the
control for two external cash drawers. A portion of the POS Board
header (J6) is provided on the board to interface to the dual cash
drawer connector. Header J6 only contains the control signals; it does
not provide power. Software controls the cash drawer(s) through I/ O
port 00Exh. This means it can be I/ O ports E0/ E1h, E2/ E3h, E4/ E5h,
or EA/ EBh depending on the configuration of the SMC I/ O
controller's GPIO port(s). Default setting is E0/ E1h.
Cash Drawer I/O Port Bit Definition:
Bit # Description
Bit = 1
Bit = 0
7 Solenoid B Control
Turns off solenoid
output
Activates solenoid
output
Turns off solenoid
output
Activates solenoid
output
6 Solenoid A Control
5 Reserved
Reserved
Reserved
Reserved
Reserved
4 Reserved
3 Solenoid B Status
Solenoid B output
active
Solenoid B output
inactive
2 Solenoid A Status
Solenoid A output
active
Solenoid A output
inactive
1 Reserved
Reserved
Reserved
0 Cash Drawer(s) Status Drawer(s) open
Drawer(s) closed
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-19
Note: Bits 2 and 3 are set to '1' by each device reset.
The cash drawer interface can be diagnosed remotely. For security
reasons, the cash drawer diagnostics mode must first be activated by
pressing an external momentary switch (SW2). The intention is for
authorized personnel to be present when the cash drawer diagnostic
tests take place.
There is only one cash drawer status signal; therefore, bit 0 is the status
of either cash drawer or both cash drawers.
Power LED
The Processor Board provides support for an external power LED
through the onboard Motion/ Power LED connector. This LED is
controlled through the SMC 37C935 GPIO pins. Once the SMC chip is
programmed to support the Power LED function on GPIO pin 13, the
LED will be turned "on" anytime all power to the Processor Board is
good. The system's power management software has the option to turn
the LED off indicating the system is in a power-managed mode.
MSR
The MSR interface supports a maximum of 3 tracks of magnetic stripe
information for support of ISO format cards. Activate the MSR
interface by enabling it in BIOS Setup under IO Configuration. The
MSR interface controller is a memory-mapped device, which can reside
at system memory addresses CA000, CC000, or D0000. If MSR
capability is not desired, it may be disabled through BIOS Setup.
Graphics Subsystem
The Release 2.0 – 2.4 processor boards are equipped with an SMI Lynx
SVGA LCD/ CRT 3DM graphics controller with 8 MB of integrated
synchronous graphics DRAM.
The Release 2.5 processor board has an SMI Lynx 3DM/ 3DM+
graphics controller.
1-20 Chapter 1: 7401-2xxx and 3xxx Product Overview
The Processor Boards support linear addressing by creating a "hole" in
the memory address space at the 63 MB boundary. When the system is
configured for 64 MB and linear addressing is enabled, the last 1 MB of
system memory is unusable; therefore, the board will report that total
available system memory is 63 MB.
Because a hole in memory creates a non-contiguous address space,
enabling linear addressing when total system DRAM is greater than 64
MB is not recommended. Video linear addressing is enabled through
PC Setup under the Integrated Peripherals menu.
The processor also supports VESA standards such as the VESA DPMS
protocol to place a DPMS compliant monitor into power savings
modes.
Release 2.5 processor boards with the Lynx 3DM/ 3DM+ chip support
the following DirectX 6 Direct Draw and Direct 3D graphics functions.
•
•
•
•
•
•
•
•
•
•
Rasterization acceleration
Z buffer
Alpha comparison
Texture filtering
Texture blending
Mimap support
Vertex and Global fogs
Diffuse and specular color
Alpha blending
Triangle and line drawing
The following DirectX 8 functions are not supported:
•
•
•
•
•
TnL
Vertex shader
Pixel shader
Bump mapping
Box mapping
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-21
The Release 1.0 Pentium processor board was equipped with a C&T
69000/ 65555 SVGA LCD/ CRT graphics controller with 2 MB of
integrated synchronous graphics DRAM. The 69000/ 65555 is a 32-bit
graphics controller that combines a VGA controller, 32-bit graphics
engine, dual-frequency clock synthesizer, and true-color DAC in a
single package. This processor board has been discontinued.
Resolutions Supported
Resolution
Colors
Max Vfreq
800x600x8bpp
256
85 Hz
800x600x16bpp
800x600x24bpp
64 k
85 Hz
85 Hz
16 M
Colors Supported
Resolution
256 Colors
(8-Bit)
65,000 Colors
(16-Bit)
16.7 M Colors
(24-Bit)
800x600
512 k
1 MB
2 MB
Dual Displays
The Summa II Motherboard (Release 2.5) is dual display (LCD and
CRT) capable. In a dual display environment the 7401 terminal
supports 16-bit color when both displays are connected to the
motherboard. Both displays must have the same maximum resolution
capability. Refer to the following information for details about the
implementation of a dual display configuration.
•
Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base
System and Client Third party Drivers CD-ROM (Product ID:
D370-0111-0100) or in the video.exe self-extracting Video Drivers
file on the Retail Solutions Specific Third Party Products Drivers and
Patches web site at:
http:/ / www.ncr..com/ support/ support_drivers_patches.asp?Class=retail_TPP.
1-22 Chapter 1: 7401-2xxx and 3xxx Product Overview
•
Retail Customer Information Display User’s Guide (BD20-1431-B) on
the NCR Information Products web site at:
http:/ / www.info.ncr.com/ eHome.cfm
Board BIOS
Processor boards use a Phoenix BIOS, which is stored in Flash ROM
and easily upgraded through the network connection or serial port.
The Flash EEPROM also contains the Setup utility, Power-On Self Tests
(POST), and APM 1.2 (Release 2.0-2.4) or ACPI 2.0 (Release 2.5). The
boards also supports system BIOS shadowing, permitting the BIOS to
execute from onboard write-protected DRAM.
The BIOS displays a sign-on message during POST identifying the type
of BIOS and a four-digit revision code.
FLASH memory Implementation
The Intel E28F800B5-T70 Flash component is organized onboard as
1024 k x 8 (1 MB). While a typical PC BIOS image including video and
LAN boot ROM code normally fits in 256 kB on the Pentium board and
512 kB on the Pentium III/ Celeron board, the boards support a 1 MB
flash ROM. The current Phoenix BIOS release only requires 256 kB of
this 1 MB total. The Flash device contains the PC System BIOS along
with the Video BIOS and LAN boot ROM which compresses the ROM
images into a single binary image.
The Flash device is divided into four areas, as described below.
System Address
FLASH Memory Area
F0000H
FFFFFH 64 kB Main BIOS
EE000H EFFFFH 8 kB System BIOS Reserved during boot
ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area
E0000H
ECFFFH 52 kB System/ VGA BIOS Reserved during boot
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-23
BIOS Upgrades
Flash memory makes distributing BIOS upgrades easy. A new version
of the BIOS can be installed from the hard disk, network or through a
serial port.
The disk-based Flash upgrade utilities, Phlash.exe and WinPhlash,exe,
ensure the upgrade BIOS extension matches the target system to
prevent accidentally installing a BIOS for a different type of system.
Setup Utility
The ROM-based Setup utility allows the system configuration to be
modified without opening the system for most basic changes. The
Setup utility is accessible only during the Power-On Self Test (POST)
by pressing the <F2> key after the POST memory test has begun and
before boot begins. A prompt may be enabled that informs users to
press the <F2> key to access Setup.
Note: An external alphanumeric keyboard is recommended for
running the BIOS CMOS Setup Utility. Otherwise, a Touch Screen can
be used.
Plug and Play
The Processor BIOS also has a setup option to support the Windows
runtime plug and play utilities. When this option is selected, only
devices critical to boot are assigned resources by the BIOS. Device
Node information is available for all devices to ensure compatibility
with Windows 95. System configuration information is stored in ESCD
format. The ESCD data will be cleared upon loss of the CMOS voltage.
Advanced Power Management
The 7401 Release 2.0 – 2.4 Processor BIOS has support for both 1.1 and
1.2 Advanced Power Management (APM). The version of APM drivers
loaded in the operating system determines to which specification the
BIOS adheres. In either case, the energy saving Standby mode can be
initiated by a time-out period set by the user.
1-24 Chapter 1: 7401-2xxx and 3xxx Product Overview
When in Stand By mode, the Processor Board reduces power
consumption by using the processor System Management Mode
(SMM) capabilities and also spinning down hard drives and turning off
VESA DPMS compliant monitors. During setup, the user may select
which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the
monitor. The ability to respond to external interrupts is fully
maintained while in Stand By mode permitting the system to service
requests such as in-coming data or network messages while
unattended. Keyboard or mouse activity may also be used to take the
system out of the energy saving Stand By mode. When this occurs, the
monitor and IDE drives are turned back on immediately.
Advanced Power Management is achieved by the following:
•
•
•
DOS requires a driver (FS-APM.dos)
NT requires a driver (NCRSYSM.SYS)
Windows 2000 must enable the operating system APM setting. The
OS APM setting is disabled by default. NCR Gold Drivers are
enabled in this setting by selecting:
Start, Control Panel, Power Options, APM tab and check the box
Enable Advance Power Management Support
Click Ok to finish.
ACPI
The Release 2.5 terminal BIOS supports Advance Configuration Power
Interface (ACPI) 2.0 power management. Primary differences between
APM and ACPI are as follows:
•
On an APM- managed terminal, the BIOS determines when to
switch between power states and also performs the switch. When
using ACPI, the operating system determines when to switch and
informs the BIOS to perform the switch.
•
•
APM must be enabled in the BIOS. ACPI is automatically active
with the operating system.
ACPI Setup options are available in the OS Control Panel.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-25
ACPI provides similar modes of operation as APM. The 7401 hardware
supports four Power Management States.
State
Characteristics
OFF
AC power is not present. All RAM contents are lost.
ON
Power is on and fully supplied to all 7401 components.
The display and touch panel are active. The CPU may
be fully on or be in chip standby mode. This is
transparent to the user and the application. Standby
mode reduces power requirements and is controlled
by the chip set and is entered/ exited depending on the
CPU’s utilization level. Transitioning between fully on
and standby causes no delay.
•
APM Auto
state
•
ACPI G0/ S0
Working
state
CONSERVE
Power is on, but consumption is reduced by throttling
back or completely stopping the system clock.
•
APM
Standby state
Throttling is fully programmable. This is the primary
means of reducing system power consumption and is
used to help correct a high temperature warning level
detected by the temperature monitor. Temperature
may also be reduced by dimming the LCD. There is no
user or application action required for this mode.
When a Safe Temperature is detected, the system
switches back to the ON state. Transitioning between
ON and CONSERVE takes less than 10 milliseconds.
•
ACPI G1/ S1
Sleeping state
SOFT OFF
Temperature has reached a critically high level, a LAN-
based Powerdown was received, or a system Shutdown
occurred. Power consumption is reduced to its lowest
level. All voltages are still present, but BIOS places
each peripheral and chip into its lowest available
power state. The chip set enters the Suspend-to-RAM
mode. The LCD back light is turned off, blanking the
display. RAM contents are preserved upon return to
ON state unless software issues a reset. If this state was
entered because of a LAN-based Powerdown or system
Shutdown, transitioning to the ON state can occur via
LAN-based reset or wakeup, Timer wake-up, Touch
activity, Motion Sensor, or keyboard. If SOFT OFF was
entered because of a Critical Temperature, the ON
state can be automatically transitioned to when a Safe
Temperature is reached.
•
APM
Suspend
State
•
ACPI G2/ S5
Soft Off state
1-26 Chapter 1: 7401-2xxx and 3xxx Product Overview
Operator Display
18289
Tilt Mount
Fixed-Angle Mount
The 7401-2xxx and 3xxx have either a 12.1-inch TFT (active matrix) or a
15-inch TFT.
LCD Adapter Board
The signals from the LCD header on the Processor Board are brought
to the LCD on a harness. Since there are multiple pin configurations
and connector types being used on the LCD, a small adapter board is
used to receive the LCD harness and map the signals into the correct
pin-out for the LCD panel. This board has a connector that plugs
directly into the LCD panel.
LCD Backlight Inverter Module
An Inverter Board supplies power for the LCD Backlight, which is a
separate module in the terminal. The inverter has a connector that
receives power, ground, and a Backlight dimming signal from the
Processor Board. The inverter generates the high voltage necessary to
start and run dual CCFL (cold-cathode fluorescent lamps) Backlights.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-27
A fuse located on the Inverter Board protects power to the inverter.
This fuse protects the system from damage in the event of a Backlight
or Inverter Board fault. The fuse is not field replaceable; if it blows, the
safety characteristics of one or more components on the Inverter Board
may have been compromised and the Inverter Board should be
replaced.
If one or both Backlight tubes become disconnected or otherwise open-
circuited, protection circuitry shuts down the inverter. This avoids
over-powering a single tube and also protects against high voltage
shorting.
The Backlight tubes for the Active displays (TFT) can be replaced.
Touch Screen
The Touch Screen completely covers the LCD and is mounted directly
in front of the LCD, behind the front plastic bezel of the terminal. The
touch controller on the Processor Board supports capacitive and
resistive touch glass.
The touch glass has an integrated harness that is routed into the
Processor Board enclosure and is connected to a header on the
Processor Board.
The touch glass has a glare-reducing texture that also helps hide
fingerprints.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-29
Printer Options
The sections that follow provide an illustration and brief description of
the available printer options.
7401-K590 Self-Service Printer
The K590 Printer is a self-service, fast, silent, thermal printer that
provides "unattended printing." The printer is housed in a secure
cabinet that does not allow customer access to the paper while it is
printing. It can print text, graphics and bar codes. It prints on paper
that is 80 mm, 82.5 mm, or 114 mm wide. When printing is complete, a
receipt presenter provides the cut receipt. The printer receives its
power from an external power supply and has a serial interface.
19055
1-30 Chapter 1: 7401-2xxx and 3xxx Product Overview
7401-K580 Self-Service Printer (Discontinued)
The K580 Printer is a self-service, fast, silent, thermal printer that
provides "unattended printing." The printer is housed in a secure
cabinet that does not allow customer access to the paper while it is
printing. It can print text, graphics and bar codes. It prints on paper
that is 80 mm. When printing is complete, a receipt presenter provides
the cut receipt. The printer receives its power from an external power
supply and has a serial interface.
18012
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-31
7158 Printer
The 7158 Printer is extremely fast, quiet, and reliable point-of-sale
device. It consists of two specialized printers in one compact package: a
thermal printer on top that prints receipts, and an impact slip printer in
front to print on forms and checks that you insert. It receives its power
from an external power supply, can be connected through a USB or
serial port, and has a connector for cash drawers.
17304
7167 Printer
The NCR 7167 Printer is a fast, quiet, relatively small and very reliable
multi-function printer. It prints receipts, validates and prints checks,
and prints on a variety of single or multiple part forms. There is no
journal as it is kept electronically by the host terminal. The printer
features a dual interface, so it can connect to the host terminal either
through a USB interface or RS-232. It receives its power from an
external power supply, and has a connector for cash drawers.
19711e
1-32 Chapter 1: 7401-2xxx and 3xxx Product Overview
7194 Printer
The 7194 Printer is a high speed, high-resolution printer, capable of
both text and graphics printing. It offers direct thermal printing in a
receipt station. It receives its power from an external power supply,
can be connected through a USB or serial port, and has a connector for
cash drawers.
16437
7197 Printer
The NCR 7197 Printer is a fast, quiet, relatively small and very reliable
multi-function printer. It prints receipts and two-color printing. The
printer features a dual interface, so it can connect to the host terminal
either through a USB interface or RS-232. It receives its power from an
external power supply, and has a connector for cash drawers.
19712e
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-33
Other Integrated Devices and Indicators
Hard Disk Drive
A 2.5-inch IDE hard disk is available to support Windows NT. The
drive is the standard type that is used by notebook PCs.
Reset Switch
As a last resort, the Reset Switch can be used to reboot the system if the
software reset port mechanisms fail. The switch is on the connector
row at the bottom of the enclosure. Intentionally, it is not easily
accessible, but can be operated without removing covers or using
special tools.
Reset Switch
16454
Caution: Except when testing software in a lab environment, always
disconnect the AC power cord.
Reset Procedure
1. Gently press the Reset Switch and hold it in for at least four
seconds. The screen goes blank.
2. Release the Reset Switch and then gently press it again. The system
reboots.
Internal Speaker
The Internal Speaker is connected to the PC speaker output of the
system chipset, not to the audio subsystem. It is connected to the
Processor Board via a harness and mounted inside the Processor Board
enclosure.
1-34 Chapter 1: 7401-2xxx and 3xxx Product Overview
POS Connector Board
The POS Connector Board is a small daughter board that mounts
directly on the Cash Drawer and Parallel Port header. Connectors on
the edge of this board form a second connector row above the
Processor Board connectors. Connectors are available for two cash
drawers, a customer display and a microphone.
Power for the cash drawers (24 V) and VFD customer display (5 V and
12 V) is supplied by the Enhanced Power Supply through the parallel
connector.
Motion Sensor
The terminal hardware can detect movement near the terminal and
enables software to prompt system operation from a low-power state.
Application software may also be able to make use of motion detection
when in the ON state if it is enabled by lower-level software.
Motion Sensor
Power/Status LED
18290
Motion is detected as a change in ambient light level that is greater
than a software-controlled threshold.
A photodiode mounted behind the front bezel of the unit senses
ambient light levels. The photodiode resides on a small circuit board
(the Motion Sensor Board). A harness connects the Motion Sensor
Board to the amplifier and motion sensing logic on the Processor
Board. The user Power/ Status LED indicator shares this board.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-35
Power/Status LED
The LED power indicator indicates that power is present. The LED is
green when the processor and BIOS are operating properly. The LED is
mounted behind the front bezel on the same board as the motion
sensor.
Power OK LED
The Power OK LED is located behind the Cable Cover, between the
Customer Display and Cash Drawer connectors.
Power OK LED
(5V and 24V)
16453
LAN Status LEDs
LAN Speed:
Yellow = 100 MB
OFF = 10 MB
LAN Integrity
(Green)
16455
1-36 Chapter 1: 7401-2xxx and 3xxx Product Overview
Power Supply
The terminal uses an AC adapter for its power supply, concealed in the
terminal mounting. The supply is inaccessible when the terminal is in
the normal operation and mounting position to prevent tampering, and
sealed to help protect against spills or other environmental hazards.
Note: The power supply automatically senses the proper AC voltage;
therefore only normal servicing access is required.
All power required to operate the base unit, PCMCIA option and
PCMCIA cards, speaker option, scanner option, and bus-powered USB
peripherals is provided by the power supply.
The Processor Board serves as the hub to distribute power to all
terminal functions. Cash drawers, VFD customer display, PS/ 2
keyboard, PCMCIA daughter board and slots, scanner (through RS-232
port), USB, hard disk, and the LCD all receive power through their
respective Processor Board connectors.
Uninterruptible Power System (Optional)
The 4055 Uninterruptible Power System (UPS) protects your
equipment from various power related problems, providing visual and
audible indicators which alert you to utility-line failures. The 4055 is
installed inside the pedestal mount, and includes a data line/ LAN
connection which ensures both the AC and data paths are protected
from surges and noise transmitted through the power lines.
Integrated Scanner Module (Optional)
The scanner, power supply, and Scanner Controller Board are located
inside the Fixed-Angle Mount. The scanner interface is serial, and is
connected to RS-232/ 1, which is a powered serial port.
Note: The Integrated Scanner feature includes the Fixed-Angle Mount
and cannot be used with the Table Top Mount.
The 7401 Scanner is a modified NCR 7890 or NCR 7892 Scanner,
however, there are a few differences. Refer to the NCR 7401/7890 or
7892 Scanner Differences chapter for additional information.
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-37
Integrated Speaker Module (Optional)
The Integrated Speaker feature provides two stereo speakers that
attach to the bottom of the Core Module. The maximum output of the
speakers is approximately 6 watts per channel.
Compact Flash (Optional)
The 256MB compact flash can be used in a Windows XP embedded
environment. When using the Windows XP embedded OS, an
additional 128MB SDRAM SODIMM is required to support the
necessary virtual memory requirements. The 256MB compact flash
replaces the hard drive in the unit.
USB RS-232 Port Server
The USB RS-232 Port Server is an intelligent, stackable expansion
module that connects to the terminal Universal Serial Bus (USB) port,
providing high-speed RS-232 serial ports.
7454/7401
USB Port
RS-232 Ports
16944
1-38 Chapter 1: 7401-2xxx and 3xxx Product Overview
Integrated CD-ROM Drive (Tilt Mount Model)
The Integrated CD-ROM Drive is located behind a cover on the Back
Panel. To access the drive, loosen the spring-loaded CD Cover Screw
and remove the CD Cover by sliding it up as shown.
CD Cover Screw
CD Cover
19230
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-39
Additional Connectors (Pentium III Board)
The Pentium III Boards have three connectors that are not on the other
Pentium Boards. Also available is a fourth connector for a microphone
when a POS Connector Board is mounted to the Processor Board. The
following illustration identifies these connectors.
RS-232 Connector
(COM 3 and COM 4)
Microphone IRDA
(optional)
S-Video
17999
The following is a brief description of each connector.
S-Video
This connector provides a video connection to an S-video monitor.
RS-232 Connector
This connector provides two additional RS-232 ports. To add the
ports, install the Dual RS-232 Port Kit (7454-F072) as described in
the Feature Kits appendix. The Dual RS-232 Cable provides two
additional serial ports.
18002
Microphone
This connector provides for audio input.
IRDA
This connector permits infrared communication between devices.
1-40 Chapter 1: 7401-2xxx and 3xxx Product Overview
Compatibility
LAN Communications
The software associated with the terminal systems conform to the
following standards:
•
•
•
•
Network Driver Interface Specification (NDIS 4)
IEEE 802.3 & 802.3u CSMA/ CD (10/ 100 MB/ s Ethernet)
IEEE 802.2 Link Level Control (LLC)
TCP/ IP
Application Programmability
The software associated with the terminal systems conform to the
following standards:
•
•
•
•
•
OLE for Retail POS 1.4
JavaPOS for Retail 1.4
HTML 4.0
ECMA Script
Java Development Kit 1.1.3
Operating System Information
The software associated with the terminal systems conform to the
following standards:
•
•
•
Microsoft Windows NT
Microsoft Windows 2000
Windows Xpe
Chapter 1: 7401-2xxx and 3xxx Product Overview 1-41
Migration
Retail Applications
•
Existing TAPS-based applications are not supported. These
applications must be migrated to Windows NT.
•
•
•
Existing Windows 3.11-based NICE applications are not supported.
These applications must be migrated to Windows NT.
Existing OPOS-based applications can be supported on terminals
running Windows NT.
Windows NT, Windows 2000, and Windows XPe are the only
supported operating systems.
Retail Peripherals
Since the system is a dedicated platform with limited expansion
capability, a limited subset of the retail peripherals is supported. No
support is provided for the following peripheral types:
•
•
•
•
OCIA Peripherals
RS-485 Peripherals
Wedge Keyboard
Operator Line Display
1-42 Chapter 1: 7401-2xxx and 3xxx Product Overview
Retail Systems
This release of software does not support the following features found
in previous retail systems:
Platform
•
•
•
•
ISA Cards
Standard PCI Cards
Multi-port Serial
Memory Dump
Networks
•
•
•
•
•
•
M-11
StarLAN
10base2 Ethernet
Token Ring
NetBEUI / Net BIOS
NetWare
Platform Load
•
•
SLP, SLF, RPL
PCMCIA Disk, PCMCIA Flash Disk
Chapter 2: 7401-4xxx Product Overview
19889d
Introduction
The 7401-4xxx model is a ruggedized version ideal for unattended use
in financial environments. The major hardware features of this model
are a 15 inch flat panel display with touch screen input, LAN
connectivity, stereo audio, an integrated secure cabinet, an 80-column
printer, a motorized MSR or card-swipe MSR, an integrated Pin Pad,
and the integrated rugged keyboard with trackball.
2-2 Chapter 2: 7401-4xxx Product Overview
Serial Number/Model Number Label
The unit's serial number, model number, tracer number, and date of
manufacture are included on a label located inside the cabinet on the
left side above the printer module.
Class/Model
Serial Number
NCR
7401-4512-8001
50-12345678
Mfg
Date Manufactured
Feature Number(s)
Date: 03/15/02
F015,F026,F105,F122,F202,F431,F595
19890
Chapter 2: 7401-4xxx Product Overview 2-3
Hardware Modules
Base Unit
•
Processor Board
− Pentium III/ Celeron processor
− XGA chipset (15-inch monitor)
− MPEGII chipset
− 1 MB Flash BIOS (not CMOS)
− Four RS-232 ports (two optionally powered)
− 10/ 100BaseT Ethernet LAN chipset, Wake-on-LAN support,
and RJ-45 port
− PC Audio with an internal mono speaker
− SoundBlaster 16 compatible audio chipset
− Two USB type A ports
− PS/ 2 keyboard port
− External VGA display port
− Dual display support
− External stereo speaker port
− Internal PS/ 2 mouse (dedicated to the touch screen)
− One SODIMM (Small Outline DIMM) RAM socket
− 64 MB memory on board
− IDE support for a hard disk, a CD ROM, and an optional flash
disk
2-4 Chapter 2: 7401-4xxx Product Overview
•
POS Connector Board
− Internal parallel port (dedicated to the optional customer
display)
− Microphone
•
15-inch Operator Display – active LCD with capacitive or resistive
touch
•
•
2.5-inch low or high capacity hard disk
Integrated Motion Sensor, capable of waking up the terminal from
a low power state
•
•
•
•
•
•
•
•
Integrated CD-ROM
Integrated Infrared Sensor
Integrated Power Supply
Full Page Printer
Reset switch which can be used to recover from a lock-up condition
Table-top mount
3-meter Ethernet cable
U.S. power cord
Hardware Options
•
•
•
•
Integrated 3-track ISO MSR
Motorized Card Reader
64/ 128 MB or 256 MB memory
256 MB Compact Flash
•
•
•
Ruggedized Keyboard
Pin Pad
Trackball
Chapter 2: 7401-4xxx Product Overview 2-5
Terminal Components not Supported
It is important to note that the terminal does not support the following
components.
Not Supported
Alternative Implementation
CMOS for hard totals, logs, Hard disk, compact flash, or server
and tallies
storage
Removable media, e.g., a
flex disk
LAN communication to an NT server
via standard protocols
SLP terminal loading
Local storage, TCP/ IP networking and
PXE loading
Keylock for security (X, L,
R, S)
Reset switch based security
ISA and PCI Expansion
slots
USB and LAN based devices (future)
DVD ROM
Internal UPS
External UPS
Manual Video and audio
controls
Software controlled
DOS, Windows 3.1,
Windows NT 3.51,
Windows 9x, OS/ 2
Windows NT 4.0, Windows 2000,
Windows XPe
133/ 266 MHz Pentium
Processors
Intel Pentium III 500/ 700 MHz, 1 GHz,
and Celeron 450/ 550/ 600/ 700 MHz
processors
2-6 Chapter 2: 7401-4xxx Product Overview
System Configuration Diagram
Power
Supply
Full Page
Printer
Speakers
LAN
Parallel
Speaker
IRDA
Power
IRDA
Receiver
Processor Board
Swipe
MSR
MSR
S-Video
USB
Camera
(Kit)
USB 1
USB 2
RS-232 Ports
(Powered)
(Powered)
COM1
COM2
COM3
COM4
Motorized
Card
Trackball
Pin Pad
Reader
Power
Supply
19794b
Chapter 2: 7401-4xxx Product Overview 2-7
Hardware Module Descriptions
Processor Board
Processor/Chip Set
The terminal uses an Intel architecture processor, which permits it to
leverage existing software drivers and applications, as well as provide
the greatest flexibility in choosing an operating system. This provides
several other advantages:
•
Capable of SW MPEG-1 or MPEG-2 playback at 30 frames per
second with 22 kHz stereo audio (may be limited by OS
constraints).
®
•
•
SoundBlaster -compatible audio
Expansion capabilities for optional features and future
requirements (ISA/ PCI bus and USB)
Release 2.4
•
Intel Pentium III 500 MHz or 700 MHz Processor, or Intel Celeron
550 MHz or 600 MHz Processor (µPGA package) used with the
Intel 440BX PC chipset. The 440BX chipset consists of the 82440BX
System Controller (North Bridge chip), also called the MTXC, and
the 82371AB (South Bridge chip), also called the PIIX4.
•
•
A 100 MHz system bus
64 MB memory with ability to add SODIMMS to increase the
memory capacity of the terminal
Release 2.5
•
Intel 700 MHz Celeron Processor or Intel 1 GHz Pentium III
Processor (BGA package) on board, removing the µPGA processor
socket. Intel 440BX chipset same as in Release 2.4
•
•
100 MHz system bus and memory support, 64-bit bus width, and
AGP video interface.
128 MB memory with ability to expand like Release 2.4.
2-8 Chapter 2: 7401-4xxx Product Overview
Video Subsystem
The video subsystem supports the following LCD types:
15-inch active matrix (TFT) 768x1024 with 64 k colors
•
Support for the LCD integrated display is provided internally. External
support for SVGA monitors (800x600 [or better] resolution and 64 k [or
better] colors) is provided by a CRT 15-Pin D-shell connector.
The LCD back lighting is also software controlled. In addition to OFF
and ON modes, a dimmed mode is supported in the hardware to allow
increased tube life. If appropriate software drivers are loaded, full
brightness is restored when touched, motion detection (Motion Sensor
section), or an application request (i.e., to play promotional material on
a preset schedule).
Ethernet 10/100Base-T LAN Communications
The 7401-4xxx terminal has an Intel 82559 LAN Controller that
supports 10/ 100Base-T Ethernet. Ethernet 100Base-T is also known as
"Fast Ethernet." The Boot ROM for diskless boot functionality is
included in the 1 MB system ROM. The hardware is compatible with
the TCP/ IP, DHCP, and TFTP protocols required for remote boot of
the platform. Appropriate software must be used to enable each
protocol used over the Ethernet link.
The terminal may be connected to either a 10 MB/ s or 100 MB/ s
Ethernet connection. The hardware automatically selects the correct
speed (if enabled by software to do so).
The LAN hardware supports wakeup packet capability as defined in
the Device Class Power Management Specification, Network Device
Class (available from Microsoft's web site).
When the platform is in the Soft OFF state (refer to the Advanced Power
Management section that follows), receipt of a Wakeup Packet on the
LAN can return the system to the ON state, if this feature is enabled by
software.
Note: Due to limitations of the LAN controller and the OS, all features
described in the Network Device Class specification may not be
available.
Chapter 2: 7401-4xxx Product Overview 2-9
100Base-T is wired identically to 10Base-T, except that the twisted pair
cable must be Category 5 and the hubs must permit 100 or 10/ 100
MB/ s operation. Although 10Base-T will operate on Category 3 twisted
pair, or NCR "747" cable, an upgrade to Category 5 is required for
100Base-T.
A customer desiring to use the terminal in an existing 10Base-T
environment can do so and simply run at 10 MB. In order to upgrade to
100MB/s, Category 5 cable and 100 or 10/100 hubs must be installed.
NCR strongly recommends the use of Category 5 for all new cabling,
even if the customer initially intends to run only 10Base-T.
LED Indicators for Link Integrity (verifies cable and hub connection are
good) and LAN speed is provided on the Processor Board near the row
of connectors at the bottom of the e-box. The LED is ON (yellow) when
the speed is running at 100 MB/ s.
Link Integrity is provided to the PC chipset to permit boot-up software
to verify the presence of the LAN connection. Software must allow 2
seconds after power-up in order for the Link Integrity signal to become
valid.
Wireless LAN Communications
When a wired Ethernet connection is not desired, a wireless LAN
adapter may be installed in the PCMCIA socket. This requires that the
PCMCIA daughter-card feature be installed. A wireless LAN used in
the terminal must meet the following requirements:
•
Integrated antenna that meets the requirements of PCMCIA (PC
Card) Extended Type 2 card definition (a maximum of 5-cm
additional length).
•
•
Power consumption within the capabilities of the PCMCIA
daughter-card.
Signaling requirements within the capabilities of the terminal
PCMCIA interface. The main restriction is that DMA transactions
are not supported over the PCMCIA interface.
•
Device drivers for the targeted operating system must exist.
2-10 Chapter 2: 7401-4xxx Product Overview
•
Appropriate infrastructure (server support, Base Stations, Ceiling
Antennas, etc) must be present in the installation site, and the
maximum RF range of the wireless system must not be exceeded.
Interoperability - While the 802.11 standard provides an interoperable
protocol definition, there are vendor-specific extensions to the protocol
that encourage users to stay with one supplier's equipment. This also
applies to wireless infrastructure and access points, 802.11 does not
govern this operation. Mixing of RF suppliers on a site is not
recommended until the RF suppliers have demonstrated
interoperability.
The wireless networks operate at speeds of 1-2 MB/ s with 2 percent
packet loss typical. The application developer must be aware of the
performance limitations and design applications that are acceptable to
the customer when run over the slower network.
Remote Wakeup over the wireless network is not possible because the
cards do not support it. An alternative is to use the system real-time
clock wake up at a scheduled time.
Depending on the OS environment, Remote Boot may be supported,
but due to the slow network speed a large boot image may take an
unacceptably long time to load. The application developer needs to
ensure that the load is of reasonable size.
The wired Ethernet connection is not certified for use in configurations
where a wireless adapter is installed.
Universal Serial Bus
Two USB Type-A ports are provided on the terminal. USB Host
Controller support is provided in hardware on the Processor Board.
Note: Third party USB peripherals require support from the operating
system, which is currently limited to Windows 2000 and Windows
Xpe. The terminal must use the I/ O Networks drivers to support the
NCR USB printer and scanner products. These drives are available
under Windows NT, Windows 2000, and Windows XPe.
Chapter 2: 7401-4xxx Product Overview 2-11
Serial Ports
The 7401-4xxx Celeron/ Pentium III processor board provides two RS-
232 ports (9-pin D-shell connectors, Ports 1 and 2) directly on the board
and supports two additional RS-232 ports. Ports 3 and 4 require an
optional harness connection to the board. Ports 1 and 3 can be supplied
with +12 V DC on Pin 9 when properly set up in the BIOS. The total
power drawn by Ports 1 and/ or 3 must be within the limits of the
capabilities of the power supply. Refer to the following table for RS-232
pin-out information.
The BIOS permits flexibility in mapping resources. However, a fully-
loaded system (2 PCMCIA cards that require IRQs, four serial ports in
use, USB in use, parallel port in use, and MSR) may not have enough
available IRQs to support all serial ports. Use a USB serial port
expander to overcome this PC architecture limitation.
Port 2 shares hardware resources with the IRDA connection; if IRDA is
in use, Port 3 is not available.
RS-232 DB-9 Male Connector Pinout
Pin
1
Port A
Port B
DCD
RXD
TXD
DTR
GND
DSR
RTS
CTS
RI
DCD
RXD
2
3
TXD
4
DTR
5
GND
DSR
6
7
RTS
8
CTS
9
RI or +12*
* If Port 1 or 3 are powered, pin 9 will be +12 V.
2-12 Chapter 2: 7401-4xxx Product Overview
Hardware Monitor
The hardware monitor generates an interrupt to the system whenever
any of the internal voltages used by the system processor goes above or
below the acceptable operating range. An interrupt is also generated
when the temperature of the Processor exceeds safe levels. Software
can use this indication to slow or stop the system and/ or force a reset.
PCI Expansion Header
A single expansion header is provided to support optional features,
such as the PCMCIA for Wireless LAN Board. This board supports two
Type 2 or one Type 3 PCMCIA type cards.
IDE Header
A standard IDE header is provided to support a 2.5-inch hard disk
drive and an integrated CD-ROM. This header al supports the optional
256 MB IDE compact flash available in place of the hard disk.
Audio
The base unit has SoundBlaster-compatible audio. Wave table
synthesis is not supported. FM synthesis and MIDI are supported in
the hardware, but requires software driver support to function.
Higher quality integrated stereo speakers may be added as an option to
the terminal. The amplifier is located on the Processor Board; the
speaker output is provided on a header that receives the harness from
the speaker module. In addition, a Line Out is provided on a 3.5 mm
stereo jack that permits connection of external amplified speakers.
The integrated stereo speakers, or an amplifier connected to Line Out,
must be used in order to play SoundBlaster (audio subsystem) audio.
However, an internal EUI speaker provides PC speaker functionality
(beeps and tones) for all configurations.
The volume control can be set during system configuration.
The PC speaker sounds (such as beeps and touch clicks) are directed
into the audio subsystem and are audible if speakers are connected.
Chapter 2: 7401-4xxx Product Overview 2-13
•
•
Release 2.0 – 2.4 processor boards use a Cirrus/ Crystal CS4614
(PCI-based) sound controller that supports DirectX 6 sound.
Release 2.5 processor boards use an ESS Allegro ES1989 sound
controller that supports DirectX 8 sound.
Magnetic Stripe Reader
A 3-track MSR head is available as an option. The ISO card format is
supported.
When card data is read, an interrupt is generated. A software device
driver for the MSR must be loaded to enable the application to process
the data.
Touch Screen Controller
The MicroTouch "Excalibur" chip is used to interface the touch panel.
This controller supports MicroTouch capacitive panels.
In order to save an RS-232 port, the touch data is delivered to the
system through the mouse interface. This requires a mouse-aware
touch device driver for the appropriate OS.
When the system is operating in the dimmed display mode, touch
activity can restore full brightness if instructed by software to do so.
When system is in low power mode, touch activity can generate the
mouse port interrupt (IRQ12).
Processor Board Connectors
All connectors are either keyed or impossible to plug incorrectly due to
mechanical design of the product.
External Connectors
Internal Connectors
LCD
VGA CRT RGB 15 pin D Shell
Ethernet RJ45
Back light Inverter
Integrated Speaker Module
MSR
Dual USB Type A
External Stereo speaker
(3.5mm jack)
Power supply
Touch screen (PS/ 2)
2-14 Chapter 2: 7401-4xxx Product Overview
External Connectors
Internal Connectors
Integrated Scanner (7401)
RS-232 9 pin D shell (two, one
with +12 V power option)
PS/ 2 Keyboard
Customer Display
Cash Drawer
IRDA
Motion Sensor / Power Indicator
PCI Expansion header
IDE
Parallel port (POS Board header)
20-pin high density RS-232
Conversion connector
Cash Drawer port (POS Board
header)
Microphone
S-Video
Flash Disk Interface (Discontinued)
The 7401-45xx processor board provides support for a flash disk array
in the form of an M-Systems DiskOnChip. A 32-pin socket is provided
for this feature. The flash disk must be installed and enabled in BIOS
Setup. This feature is not available on the 7401-46xx processor boards.
NCR Retail Specific Hardware
The 7401-4xxx Processor Board contains logic that provides support for
the custom retail interface. The logic controls the following features:
•
•
•
Magnetic Stripe Reader Interface
Motion Detector
Touch Screen Interface
MSR
The MSR interface supports a maximum of 3 tracks of magnetic stripe
information for support of ISO format cards. Activate the MSR
interface by enabling it in BIOS Setup under IO Configuration. The
MSR interface controller is a memory-mapped device, which can reside
at system memory addresses CA000, CC000, or D0000. If MSR
capability is not desired, it may be disabled through BIOS Setup.
Chapter 2: 7401-4xxx Product Overview 2-15
Power LED
The Processor Board provides support for an external power LED
through the onboard Motion/ Power LED connector. This LED is
controlled through the SMC 37C935 GPIO pins. Once the SMC chip is
programmed to support the Power LED function on GPIO pin 13, the
LED will be turned "on" anytime all power to the Processor Board is
good. The system's power management software has the option to turn
the LED off indicating the system is in a power-managed mode.
Graphics Subsystem
The 7401-45xx processor boards are equipped with a SMI Lynx SVGA
LCD/ CRT 3DM graphics controller with 8 MB of integrated
synchronous graphics DRAM. The 7401-46xx processor boards have an
SMI Lynx 3DM/ 3DM+ graphics controller.
The processor boards support linear addressing by creating a "hole" in
the memory address space at the 63 MB boundary. When the system is
configured for 64 MB and linear addressing is enabled, the last 1 MB of
system memory is unusable; therefore, the board will report that total
available system memory is 63 MB.
Because a hole in memory creates a non-contiguous address space,
enabling linear addressing when total system DRAM is greater than 64
MB is not recommended. Video linear addressing is enabled through
PC Setup under the Integrated Peripherals menu.
The processor also supports VESA standards such as the VESA DPMS
protocol to place a DPMS compliant monitor into power savings
modes.
Resolutions Supported
Resolution
Colors
Max Vfreq
800x600x8bpp
256
85 Hz
800x600x16bpp
800x600x24bpp
64 k
85 Hz
85 Hz
16 M
2-16 Chapter 2: 7401-4xxx Product Overview
Colors Supported
Resolution
256 Colors
(8-Bit)
65,000 Colors
(16-Bit)
16.7 M Colors
(24-Bit)
800x600
512 k
1 MB
2 MB
DirectX Support
7401-46xx processor boards with the Lynx 3DM/ 3DM+ chip support
the following DirectX 6 Direct Draw and Direct 3D graphics functions.
•
•
•
•
•
•
•
•
•
•
Rasterization acceleration
Z buffer
Alpha comparison
Texture filtering
Texture blending
Mimap support
Vertex and Global fogs
Diffuse and specular color
Alpha blending
Triangle and line drawing
The following DirectX 8 functions are not supported:
•
•
•
•
•
TnL
Vertex shader
Pixel shader
Bump mapping
Box mapping
Dual Displays
The 7401-46xx processor boards are dual display (LCD and CRT)
capable. In a dual display environment the 7401 terminal supports
16-bit color when both displays are connected to the motherboard.
Both displays must have the same maximum resolution capability.
Refer to the following information for details about the implementation
of a dual display configuration.
Chapter 2: 7401-4xxx Product Overview 2-17
•
•
Lynx Family Control Panel Specification 1.2 on the NCR 74xx Base
System and Client Third party Drivers CD-ROM (Product ID:
D370-0111-0100) or in the video.exe self-extracting Video Drivers
file on the Retail Solutions Specific Third Party Products Drivers and
Patches web site at:
http:/ / www.ncr..com/ support/ support_drivers_patches.asp?Class=retail_TPP.
Retail Customer Information Display User’s Guide (BD20-1431-B) on
the NCR Information Products web site at:
http:/ / www.info.ncr.com/ eHome.cfm
Board BIOS
Processor boards use a Phoenix BIOS, which is stored in Flash ROM
and easily upgraded through the network connection or serial port.
The Flash EEPROM also contains the Setup utility, Power-On Self Tests
(POST), and APM 1.2 (7401-45xx) or ACPI 2.0 (7401-46xx). The boards
also supports system BIOS shadowing, permitting the BIOS to execute
from onboard write-protected DRAM.
The BIOS displays a sign-on message during POST identifying the type
of BIOS and a four-digit revision code.
FLASH memory Implementation
The Intel E28F800B5-T70 Flash component is organized onboard as
1024 k x 8 (1 MB). While a typical PC BIOS image including video and
LAN boot ROM code normally fits in 256 kB on the Pentium board and
512 kB on the Pentium III/ Celeron board, the boards support a 1 MB
flash ROM. The current Phoenix BIOS release only requires 256 kB of
this 1 MB total. The Flash device contains the PC System BIOS along
with the Video BIOS and LAN boot ROM which compresses the ROM
images into a single binary image.
2-18 Chapter 2: 7401-4xxx Product Overview
The Flash device is divided into four areas, as described below.
System Address
FLASH Memory Area
F0000H
FFFFFH 64 kB Main BIOS
EE000H EFFFFH 8 kB System BIOS Reserved during boot
ED000H EDFFFH 4 kB Plug and Play ESCD Storage Area
E0000H
ECFFFH 52 kB System/ VGA BIOS Reserved during boot
BIOS Upgrades
Flash memory makes distributing BIOS upgrades easy. A new version
of the BIOS can be installed from the hard disk, network or through a
serial port.
The disk-based Flash upgrade utilities, Phlash.exe and WinPhlash.exe,
ensure the upgrade BIOS extension matches the target system to
prevent accidentally installing a BIOS for a different type of system.
Setup Utility
The ROM-based Setup utility allows the system configuration to be
modified without opening the system for most basic changes. The
Setup utility is accessible only during the Power-On Self Test (POST)
by pressing the <F2> key after the POST memory test has begun and
before boot begins. A prompt may be enabled that informs users to
press the <F2> key to access Setup.
Note: An external alphanumeric keyboard is recommended for
running the BIOS CMOS Setup Utility. Otherwise, a Touch Screen can
be used.
Plug and Play
The Processor BIOS also has a setup option to support the Windows
runtime plug and play utilities. When this option is selected, only
devices critical to boot are assigned resources by the BIOS. Device
Node information is available for all devices to ensure compatibility
with Windows 95. System configuration information is stored in ESCD
format. The ESCD data will be cleared upon loss of the CMOS voltage.
Chapter 2: 7401-4xxx Product Overview 2-19
Advanced Power Management
The 7401-45xx processor BIOS has support for 1.2 Advanced Power
Management (APM). The version of APM drivers loaded in the
operating system by the user will determine to which specification the
BIOS will adhere. In either case, the energy saving Standby mode can
be initiated by a time-out period set by the user.
When in Stand By mode, the Processor Board reduces power
consumption by utilizing the processor System Management Mode
(SMM) capabilities and also spinning down hard drives and turning off
VESA DPMS compliant monitors. During setup, the user may select
which DPMS mode (Stand By, Suspend, Auto, or Off) is sent to the
monitor. The ability to respond to external interrupts is fully
maintained while in Stand By mode allowing the system to service
requests such as in-coming data or network messages while
unattended. The user may also make any keyboard or mouse activity
to take the system out of the energy saving Stand By mode. When this
occurs, the monitor and IDE drives are turned back on immediately.
Advanced Power Management (APM) is achieved by the following:
•
•
•
DOS requires a driver (FS-APM.dos)
NT requires a driver (NCRSYSM.SYS)
Windows 2000 must enable the operating system APM setting. The
OS APM setting is disabled by default. NCR Gold Drivers are
enabled in this setting by selecting:
Start, Control Panel, Power Options, APM tab and check the box
Enable Advance Power Management Support
Click Ok to finish.
ACPI
The 7401-46xx terminal BIOS supports Advance Configuration Power
Interface (ACPI) 2.0 power management. Primary differences between
APM and ACPI are as follows:
•
On an APM- managed terminal, the BIOS determines when to
switch between power states and also performs the switch. When
using ACPI, the operating system determines when to switch and
informs the BIOS to perform the switch.
2-20 Chapter 2: 7401-4xxx Product Overview
•
•
APM must be enabled in the BIOS. ACPI is automatically active
with the operating system.
ACPI Setup options are available in the OS Control Panel.
Note: Refer to the table in the ACPI section of “Chapter 2: 7401-2xxx
and 3xxx Product Overview” for a comparison of the operation modes
(states) supported by APM and ACPI power management.
Chapter 2: 7401-4xxx Product Overview 2-21
Operator Display
19889d
The 7401-4xxx has a 15-inch TFT (thin film transistor) 1024x760 with 65
K colors display.
LCD Adapter Board
The signals from the LCD header on the Processor Board are brought
to the LCD on a harness. Since there are multiple pin configurations
and connector types being used on the LCD, a small adapter board is
used to receive the LCD harness and map the signals into the correct
pin-out for the LCD panel. This board has a connector that plugs
directly into the LCD panel.
LCD Backlight Inverter Module
An Inverter Board supplies power for the LCD Backlight, which is a
separate module in the terminal. The inverter has a connector that
receives power, ground, and a Backlight dimming signal from the
Processor Board. The inverter generates the high voltage necessary to
start and run dual CCFL (cold-cathode fluorescent lamps) Backlights.
2-22 Chapter 2: 7401-4xxx Product Overview
A fuse located on the Inverter Board protects power to the inverter.
This fuse protects the system from damage in the event of a Backlight
or Inverter Board fault. The fuse is not field replaceable; if it blows, the
safety characteristics of one or more components on the Inverter Board
may have been compromised and the Inverter Board should be
replaced.
If one or both Backlight tubes become disconnected or otherwise open-
circuited, protection circuitry shuts down the inverter. This avoids
over-powering a single tube and also protects against high voltage
shorting.
The Backlight tubes for the Active displays (TFT) can be replaced.
Touch Screen
The Touch Screen completely covers the LCD and is mounted directly
in front of the LCD, behind the front plastic bezel of the terminal. The
touch controller on the Processor Board supports capacitive and
resistive touch glass.
The touch glass has an integrated harness that is routed into the
Processor Board enclosure and is connected to a header on the
Processor Board.
The touch glass has a glare-reducing texture that also helps hide
fingerprints.
Chapter 2: 7401-4xxx Product Overview 2-23
Features
Integrated Speakers
LCD
Touchscreen
MSR
Keylock
Keyboard
Motorized
Card Reader
Trackball
Pin Pad
19889a
Secure Cabinet with Integrated Speakers
The 7401-4xxx cabinet has an anti-vandal keylock that secures the
cabinet in a closed position. The cabinet has no exposed screws,
however, the rear of the cabinet is designed to accept brackets for
signage and branding. Supervisory and service personnel can unlock
the cabinet to replace the paper roll or perform maintenance on the
terminal. Integrated stereo speakers are included in the top of the 7401-
4xxx Bezel that surrounds the LCD Touch Screen module.
Ruggedized Keyboard with Trackball
The 7401-4xxx terminal has an anti-vandal, spill resistant keyboard
with trackball. The keyboard cover and keys, and the trackball are
constructed of heavy duty, non-destructive metal to withstand the
extra use that occurs in unattended environments. U.S. and U.K.
keyboard layouts are available as features. Other country-specific
keyboard layouts are available as kits. The Keyboard and Trackball are
mounted in a keyboard tray that slides forward when the cabinet is
2-24 Chapter 2: 7401-4xxx Product Overview
open to permit easier access to the inside of the terminal for service
personnel.
Note: For 7401-4xxx terminals with a U.K. keyboard (F130, F131, or
F132), changes are required to the Regional Settings in the Control
Panel. Refer to Chapter 4 for details.
Pin Pad
A secure anti-vandal pin pad, constructed of non-destructive metal is
available as a feature. The Pin Pad with 10 numeric and 6 function keys
is integrated into the keyboard tray next to the keyboard and trackball.
The Pin Pad has a 64 KB memory for application use and 64 KB for
data storage. It has programmable protocols and speeds (1200-19200
bps). When the personal identification number (PIN) is entered, the Pin
Pad combines the PIN with the card data, encrypts this information,
and sends it to the host for verification. This device has a serial
interface and is powered by a COM Port C. The Port C Powered Port
option must be set in the BIOS. The Pin Pad is pre-configured for
encryption by an authorized encryption facility before it is integrated
into the keyboard. OPOS support is not available with the Pin Pad
Motorized Card Reader
An optional Motorized Card Reader is available to provide MSR card-
reading functionality similar to an ATM. When inserted, the card is fed
into the reader and is retained there until the transaction is complete.
The Motorized Card Reader has on-board intelligence to process
Magstripe Cards, Smart Cards, and Memory Cards:
•
•
Supports bi-directional read of magnetic stripe data (3-track)
Reads and writes all ISO 7816 T=0, T=1 micro-processor Smart
Cards
•
•
Accepts cards with CP8 and ISO positions
The card reader uses a vendor-provided Windows Driver. OPOS
support is not available with the motorized card reader.
•
This device is powered by a 12 VDC power supply.
Chapter 2: 7401-4xxx Product Overview 2-25
Magnetic Stripe Reader
A single 3-track analog MSR is available as a feature, supporting ISO
format cards. When the MSR is not desired, a filler piece for the MSR
section is included to make the unit appears uniform.
Full Page Printer
The 7401-4xxx has a full page thermal sheet printer that provides high
resolution 300 dpi (11.81 dots per mm) printing with a loop presenter
and cutter.
Paper Roll
Printhead
Lever
Paper
Presenter
19798e
•
•
The printer uses a large 6 in. diameter paper roll (650 ft. at 3.2 Mil
thickness) with selectable paper widths from 165 mm to 216 mm
(6.5 in. to 8.5 in.).
A Registration Mark sensor is supported for setting paper lengths.
2-26 Chapter 2: 7401-4xxx Product Overview
•
Printer sensors provide alerts for paper out, paper low, paper in
presenter, Printhead temperature, Printhead level position, and
paper jam.
•
•
The Printer uses a vendor-provided Windows Driver. OPOS
support is not available with the full page printer.
This device is powered by a 24 VDC power supply.
Other Integrated Devices and Indicators
Hard Disk Drive
A 2.5-inch IDE hard disk is available to support Windows NT. The
drive is the standard type that is used by notebook PCs.
Integrated CD-ROM
An integrated CD-ROM is mounted to the back of the core module
behind the LCD Touch Screen inside the cabinet. The CD-ROM is used
to install terminal software and can be used for other functions
requiring a CD-ROM.
Reset Switch
As a last resort, the Reset Switch can be used to reboot the system if the
software reset port mechanisms fail. The switch is on the connector
row at the bottom of the enclosure. Intentionally, it is not easily
accessible, but can be operated without removing covers or using
special tools.
19901a
Reset Switch
Caution: Except when testing software in a lab environment, always
disconnect the AC power cord.
Chapter 2: 7401-4xxx Product Overview 2-27
Reset Procedure
1. Gently press the Reset Switch and hold it in for at least four
seconds. The screen goes blank.
2. Release the Reset Switch and then gently press it again. The system
reboots.
Compact Flash
The 256MB compact flash can be used in a Windows XP embedded
environment. When using the Windows XP embedded OS, an
additional 128MB SDRAM SODIMM is required to support the
necessary virtual memory requirements. The 256MB compact flash
replaces the hard drive in the unit.
Internal Speaker
The Internal Speaker is connected to the PC speaker output of the
system chipset, not to the audio subsystem. It is connected to the
Processor Board via a harness and mounted inside the Processor Board
enclosure.
POS Connector Board
The POS Connector Board is a small daughter board that mounts
directly on the Cash Drawer and Parallel Port header. Connectors on
the edge of this board form a second connector row above the
Processor Board connectors. Connectors are available for two cash
drawers, a customer display and a microphone.
Power for the cash drawers (24 V) and VFD customer display (5 V and
12 V) is supplied by the Enhanced Power Supply through the parallel
connector.
USB Camera
The integrated USB Camera (available as a kit) supports the capture of
a video image of individuals operating the EasyPoint 7401-46xx
terminal.
2-28 Chapter 2: 7401-4xxx Product Overview
Motion Sensor
The terminal hardware can detect movement near the terminal and
enables software to prompt system operation from a low-power state.
Application software may also be able to make use of motion detection
when in the ON state if it is enabled by lower-level software.
USB
Camera
IRDA
Motion Sensor
19889f
Power/Status LED
Motion is detected as a change in ambient light level that is greater
than a software-controlled threshold.
A photodiode mounted behind the front bezel of the unit senses
ambient light levels. The photodiode resides on a small circuit board
(the Motion Sensor Board). A harness connects the Motion Sensor
Board to the amplifier and motion sensing logic on the Processor
Board. The user Power/ Status LED indicator shares this board.
Power/Status LED
The LED power indicator indicates that power is present. The LED is
green when the processor and BIOS are operating properly. The LED is
mounted behind the front bezel on the same board as the motion
sensor.
Chapter 2: 7401-4xxx Product Overview 2-29
Power OK LED
The Power OK LED is located behind the Cable Cover, between the
Customer Display and Cash Drawer connectors.
Power OK
(5V and 24 V)
19901d
LAN Status LEDs
LAN Integrity
(Green)
LAN Speed
Yellow = 100 MB
OFF = 10 MB
19901c
Power Supply
The terminal uses an AC adapter for its power supply, mounted inside
the cabinet. The supply is inaccessible when the terminal is in the
normal operation with the cabinet closed. The mounting position to
prevent tampering, and sealed to help protect against spills or other
environmental hazards.
Note: The power supply automatically senses the proper AC voltage;
therefore only normal servicing access is required.
2-30 Chapter 2: 7401-4xxx Product Overview
All power required to operate the base unit, PCMCIA option and
PCMCIA cards, speaker option, scanner option, and bus-powered USB
peripherals is provided by the power supply.
The Processor Board serves as the hub to distribute power to all
terminal functions. Cash drawers, VFD customer display, PS/ 2
keyboard, PCMCIA daughter board and slots, scanner (through RS-232
port), USB, hard disk, and the LCD all receive power through their
respective Processor Board connectors.
Motorized Card Reader Power Supply
The Motorized Card Reader uses an AC adapter for its power supply,
mounted on the inside of the cabinet.
Full Page Printer Power Supply
The Full Page Printer uses an AC adapter for its power supply,
mounted inside the cabinet under the printer.
Integrated Speakers
The 7401-4xxx includes two stereo speakers in the top of the Bezel
above the LCD Touch Screen. The maximum output of the speakers is
approximately 6 watts per channel.
Chapter 2: 7401-4xxx Product Overview 2-31
EasyPoint 45 Pedestal
A cone-shaped, basic pedestal for the 7401-4xxx terminal. The pedestal
is black and is metal and wood construction. The base of the pedestal
has the following features:
•
•
•
•
•
Mounting holes to secure the unit to the floor
Adjustable feet
Cable access door
Space for an NCR 4055 UPS
Cable routing hole and channel
20047a
Chapter 3: 7401-2xxx and 3xxx Hardware
Installation
Introduction
The 7401-2xxx and 3xxx terminals are fully assembled at the factory.
This chapter explains the mounting options and how to connect
optional hardware components to these terminals.
Installation Summary
The terminal should be removed from the shipping packaging and
visual checks made to verify the correct hardware configuration. The
system is then configured and any communication cables are
connected.
Only after inspection should the power cord be attached to the system
and then connected to the AC power source. Power-up self-tests will
run to verify basic functionality.
ROM-based setup should be used to configure network options. Full
configuration depends upon the system server and the management
web site.
3-2 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Installation Restrictions
•
Before installing the terminal, read and follow the guidelines in the
NCR EasyPoint 7401 Site Preparation Guide and the NCR
Workstation and Peripheral AC Wiring Guide.
•
•
•
Install the terminal near an electrical outlet that is easily accessible.
Use the power cord as a power-disconnect device.
Do not permit any object to rest on the power cord. Do not locate
the terminal where the power cord can be walked on.
Use a grounding strap or touch a grounded metal object to
discharge any static electricity from your body before servicing the
terminal.
•
•
If the power cord is replaced, it must be replaced with the same
type of cord with the protective shroud.
Do not route the power cord through openings with sharp edges.
Caution: This unit contains hazardous voltages and should only be
serviced by qualified service personnel.
Caution: DO NOT connect or disconnect the transaction printer while
the terminal is connected to AC power. This can result in system or
printer damage.
Warning: The 7401 must be mounted securely to prevent a hazard. It
must be installed in accordance with local building codes. The post
or wall on which the unit is mounted should be able to withstand
four times the weight of the unit, which is approximately 20 lbs.
(9 kg).
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-3
Connecting the Cables
The cable connectors are located behind the Core Module. The
procedure for accessing the connectors is different for Fixed-Angle
Mounts and Tilt Mounts.
Fixed-Angle Mount (F504)
1. Remove the screws that secure the Core Module to the Fixed-Angle
Mount.
Core Module
Fixed Angle Mount
Remove Screws
(One on each side)
17339
3-4 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
2. Raise the bottom of the Core Module, pull out the Core Module
Support and rest the Core Module on the Core Module Support.
Core Module
Metal Locking
Tabs
Keyboard Port
Core Module
Support
17340
3. Route the cables as described in the following section, Cable
Routing.
3-6 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
2. Remove the Core Module from the Fixed-Angle Mount.
16397
3. Route the cables as described in the following section, Cable
Routing.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-7
Cable Routing
The cables can be routed either out the bottom or rear of the Fixed-
Angle Mount. The Power Cord is shipped from the factory routed
through the bottom exit hole in the Fixed-Angle Mount. To route the
cables out the rear exit, you must move the grommet from the bottom
exit to the rear exit hole.
Since these openings have different shapes, you must trim the
grommet to length.
1. Remove the grommet from the bottom exit hole.
Grommet
Rear Exit
Bottom Exit
16481
3-8 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
2. Press the grommet along the bottom edge of the rear exit and cut it
to length.
Measure
and Cut
16482
3. Install the remainder of the grommet to the other three sides of the
opening.
Trim the
Excess
16483
4. Trim the excess length.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-9
Cable Connector Identification
The cable connectors are located on the back of the Core Module.
Speaker
CRT
S-Video
USB 1
USB 2
Power
Keyboard
PS/2
Audio Out
Cash Drawer
IRDA
LAN
COM 1
Microphone
(optional)
COM 2
Parallel
RS-232
(COM 3 & 4)
18011
Note: COM1 and COM3 can be powered ports. They are enabled in
the BIOS.
Note: The COM3 & COM4 RS-232 ports require the Dual RS-232 Port
Kit (7454-F072) feature
After connecting the cables, reassemble the terminal.
3-10 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Tilt Mount
Tilt Mount cable connectors are located on the underside of the Core
Module, under a cable cover.
1. Tilt the display to access the cable connectors.
Cable Cover
Thumb Screw
15968
2. Loosen the thumbscrew that secures the Cable Cover and remove
the cover.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-11
Cable Routing
The Tilt Mount has three places to secure cables to the base of the unit
by using a cable tie wrap. Remove the power supply cover or customer
display from the base of the unit, two thumb screws on bottom rear,
and use a tie wrap to secure the Ethernet cable to one of the provided
molded cable tie holders on the base. This should provide sufficient
strain relief to prevent the cable from becoming tight and damaging the
connector on the Processor Board.
The peripheral cables are routed down through the Mount Assembly
and out the rear of the unit.
Bottom View
16413a
3-12 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Cable Connector Identification
1. Connect the peripheral and LAN cables. The illustration below can
be used to identify the connectors on the terminal. See the sections
that follow for specific installation instructions for each of the
peripherals.
Audio Out
Speaker
Cash Drawer
Power
CRT
Keyboard
PS/2
COM 1
IRDA
Microphone
(optional)
LAN
S-Video
COM 2
RS-232
(COM 3 & 4)
USB 1
USB 2
Parallel
18010
Note: COM1 and COM3 can be powered ports. They are enabled in
the BIOS.
Note: The COM3 & COM4 RS-232 ports require the Dual RS-232 Port
Kit (7454-F072) feature
2. After installing the peripheral and LAN cables replace the cable
cover and re-tighten the thumbscrew.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-13
Installing Peripherals
This section describes how to install transaction printers and other
peripherals on the 7401-2xxx and 3xxx terminals.
Installing a Transaction Printer
The following printers can connect through a non-powered RS-232 or
USB connector. They all require an external power supply. The
illustrations show how to connect to the 7194 printer. Connecting to the
other three printers is done in the same manner. Refer to the
corresponding printer owner’s guide for illustrations of the connector
locations.
•
•
•
•
7158
7167
7194
7197
RS-232 Installation
1. Connect the Printer Interface Cable to the RS-232 Connector on the
back or on the bottom of the printer.
Cash Drawer Connector
Power Connector
RS-232 Connector
16632a
3-14 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
2. Connect the other end of the printer cable to one of the RS-232
(non-powered) ports on the terminal.
3. Connect the external power supply cable to the Power Connector
on the printer.
4. Plug the external power supply AC cable into an AC outlet.
USB Installation
1. Connect the Printer Interface Cable to the USB Connector on the
back or on the bottom of the printer.
Cash Drawer Connector
Power Connector
USB Connector
16632b
2. Connect the other end of the printer cable to one of the USB
connectors (USB 1 or USB 2) on the terminal.
3. Connect the external power supply cable to the Power Connector on
the printer.
4. Plug the external power supply AC cable into an AC outlet.
3-16 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Installing a Cash Drawer
1. Place the cash drawer in the desired location, within cable length of
the terminal.
16269
2. Connect the cash drawer cable to the terminal cash drawer
connector.
Cash Drawer
15969c
Note: The Cash Drawer can optionally be connected to the printer.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-17
Installing a Second Cash Drawer
The terminal supports a 2-drawer configuration with a Y-cable
(1416-C372-0006).
1. Place the cash drawer in the desired location, within cable's length
of the terminal.
2. Connect the Y-cable to the terminal cash drawer connector.
Dual Cash Drawer Y-Cable
1416-C372-0006
16270
Note: The Y-cable can optionally be connected to the printer.
3-18 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Installing PC Cards
PC cards (wireless, modem, and so forth) can be installed on any
terminal with the Dual PCMCIA Port (7401-K060).
Only terminals with a Fixed-Angle Mount require the removal of the
Core Module from the mount to install a PC card. If you do not have a
Fixed-Angle Mount terminal, skip to Step 3.
1. Remove the screws that secure the Core Module to the Fixed-Angle
Mount.
Core Module
Remove Screws
(one on each side)
Pedestal Mount
16396
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-19
2. Remove the Core Module from the Fixed-Angle Mount.
16397
3-20 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
3. Remove the Wireless Antenna Cover.
Wireless Antenna Cover
Screws (2)
Fixed-Angle Mount Model
Wireless Antenna Cover
Screws (2)
Tilt Mount Model
18615
4. Insert the PC card (wireless card, modem, and so forth).
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-21
Mounting a Fixed-Angle Mount Terminal
A terminal attached to a Fixed-Angle Mount can be installed on a:
•
•
•
Pedestal (or on the edge of a flat horizontal surface)
Wall
Pole
Pedestal Mount
Pole Mount
Wall Mount
16414
The sections that follow describe how to perform these installations.
For installation instructions of feature kits not described in this section,
refer to the Feature Kits appendix.
3-22 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
7401-K522 Pedestal Mount
To install the Fixed-Angle Mount on a pedestal or the edge of flat
horizontal surface, use the K522 Table Mount Bracket Kit.
Flat Horizontal Surface
K-522 Mounting Plate
Securing Screw
16363
1. Secure the Mounting Plate to the flat horizontal surface of choice.
Position the plate to permit the scanner module to hang over the
edge of the surface.
2. The cables for the 7401 can be routed through an opening in the
back of the Fixed-Angle Mount, or you can remove the plastic
knockout in the bottom of the mount to permit routing the cables
down through the flat surface. If you are routing cables out the
bottom, drill a hole in the flat surface aligned with the rectangular
opening in the Mounting Plate.
3. Install the 7401 to the Mounting Plate. The slots on the bottom of
the Fixed-Angle Mount mate to locking tabs on the Mounting Plate.
4. Install the Securing Screw.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-23
7401-K521 Wall Mount
To install the Fixed-Angle Mount on a wall, use the K521 Wall Mount
Bracket Kit.
1. Secure the Wall Bracket to the wall with lag screws into the studs,
or with hardware of similar strength. The recommended viewing
height for the terminal is 1.2 m (48 in.) from the floor.
Lag Screws (4)
1.2 m (48 in)
Recommended
Height from Floor
K521 Wall Bracket
16415
3-24 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
2. Install the slots on back of the Fixed-Angle Mount onto the locking
tabs of the Wall Bracket.
16416
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-25
7401-K521 Wall Mount with 7401-K530 Pole Brackets
To install the Fixed-Angle Mount on a pole, use the K520 Post Mount
Bracket Kit (same as K521 but includes strap kit).
1.2 m (48 in)
Recommended
Height from Floor
K521
K530
16392a
1. Cut two metal straps to length (pole circumference plus 2 inches).
2. Loop one end of the metal strap through the slot on the clamp.
Loop strap through slot
16417
3-26 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
3. Insert the end of the clamp into the slot on the Wall Bracket as
shown below.
Locking Tabs
(facing away from pole
and pointing up)
Wall Bracket
Route clamp
through opening
nearest to pole
Insert clamp into slot
18009
Note: There are two openings that the clamp can be routed
through. Use the larger opening for round poles (nearest the pole).
Use the narrow slot for square/ rectangular poles.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-27
4. Insert the metal strap through the opening on the opposite side of
the Wall Bracket.
Route the strap
through the slot
16405
3-28 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
5. Wrap the metal strap around the pole and loop it through the other
end of the clamp.
16406
6. Snug the clamp and then crimp the metal strap with a pair of pliers.
16409
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-29
7. Using a 5/ 16-nut driver, tighten the clamp.
Caution: Do not over-tighten the clamps.
16407
8. Repeat the previous steps for the second clamp.
3-30 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
9. Install the slots on back of the Fixed-Angle Mount onto the locking
tabs of the Wall Bracket.
1.2 m (48 in)
Recommended
Height from Floor
16392
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-31
10. For a pole mount installation, route the cables through the Wall
Bracket as shown below.
16408
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-33
7401-K533 Wall Mount
To install the Tilt Mount on a flat vertical surface, use the K533 Wall
Mount Bracket Kit.
1. Secure the Wall Plate to the wall with lag screws (4) into the studs
or with hardware of similar strength. The recommended viewing
height for the terminal is 1.2 m (48 in.) from the floor.
F501/K501
K533 Wall Mount
Adapter Plate
Release Lever
Wall Plate
16400a
2. Install the Wall Mount Adapter Plate to the bottom of the terminal
with screws (4).
3. Install the terminal to the Wall Plate. The bottom of the Wall Mount
Adapter Plate has slots that mate to locking tabs on the Wall Plate.
4. Latch the Release Lever.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-35
1. Secure the Wall Plate to the wall with lag screws (4) into the studs
or with hardware of similar strength. The recommended viewing
height for the terminal is 1.2 m (48 in.) from the floor to the center
of the screen.
Note: Drill a hole in the wall for the cables if you are mounting the
power supply on the opposite side of the wall.
Flush Mounting Bracket
Wall Plate
Cable Routing
(through wall)
Cable Routing
16684
2. Mount the Power Supply to the wall with screws (4).
3. Route all cables through the brackets and connect them to the
terminal.
4. Install the Flush Mounting Bracket to the back of the terminal with
screws (4).
5. Install the terminal to the Wall Plate. The bottom of the Flush
Mounting Bracket has slots that mate to locking tabs on the Wall
Plate. Secure the unit with the screw.
3-36 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
7401-9212 LCD No-Cabinet (12.1-inch)
The 12.1-inch LCD No-Cabinet model is purchased by customers who
design their own enclosures to meet their specific needs. This section
provides information that must be considered when designing
enclosures.
18577
Front View
Motion Sensor
18743
Back View
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-37
Installation Guidelines
•
To prevent moisture from entering system, the front of the display
must be in close contact with the opening in the enclosure.
•
Within every custom enclosure, the Electronics Box Back Cover
MUST remain installed because it helps dissipate the heat
generated by the CPU.
•
•
•
Adequate ventilation must be provided in every custom enclosure.
The maximum allowable ambient temperature within any
enclosure is 45o C (113o F).
To prevent accidental shorts, the power supply and any other
peripherals within the enclosure must be mounted securely and
within reach of the display’s connectors.
This model comes with a motion sensor that is at the end of a
381 mm (15 in.) cable. When using the motion sensor, it must be
mounted between 25 and 76 mm (1 to 3 in.) below the bottom of the
display and centered along the width of the display. (F753 [AT&T]
includes a front enclosure in which the motion sensor is already
mounted.)
•
•
Compliance of this device with regulatory requirements must be
verified in the end-use application.
This device is a component which requires a suitable enclosure in
its end-use application. The end-use product in which this
component is used should be certified in accordance with UL 1950,
EN60950, IEC950 or other applicable safety standard.
Caution: NCR displays are not designed for horizontal or inverted
use. NCR displays must be mounted no more than 40o forward or
backward from horizontal. Failure to follow this guideline could result
in overheating.
3-38 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Mounting Specification Illustrations
16 mm
(.63 in.)
299.72 mm
12.59 mm
(11.8 in.)
(.496 in.)
Front surface of display bezel must
protrude through enclosure to provide
secure and watertight fit.
NCR enclosure fronts
typically use a dimension of
302.26 mm (11.9 in.) +/-.254 mm (.01 in.) by
221.23 mm (8.71 in.) +/-.254 mm (.01 in.) with
radiuses in the corners of 2.54 mm (.1in.).
218.44 mm
(8.6 in.)
Use four #8-32 machine screws
to mount display into enclosure.
264.16 mm
(10.4 in.)
327.15 mm
(12.88 in.)
18576
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-39
7401-9512 LCD No-Cabinet (15-inch)
The 15-inch LCD No-Cabinet model is purchased by customers who
design their own enclosures to meet their specific needs. This section
provides information that must be considered when designing
enclosures.
Installation Guidelines
•
To prevent moisture from entering system, the front of the display
must be in close contact with the opening in the enclosure.
•
Within every custom enclosure, the Electronics Box Back Cover
MUST remain installed because it helps dissipate the heat
generated by the CPU.
•
•
•
Adequate ventilation must be provided in every custom enclosure.
The maximum allowable ambient temperature within any
enclosure is 45o C (113o F).
To prevent accidental shorts, the power supply and any other
peripherals within the enclosure must be mounted securely and
within reach of the display’s connectors.
This model comes with a motion sensor that is at the end of a
381 mm (15 in.) cable. When using the motion sensor, it must be
mounted between 25 and 76 mm (1 to 3 in.) below the bottom of the
display and centered along the width of the display.
•
•
Compliance of this device with regulatory requirements must be
verified in the end-use application.
This device is a component which requires a suitable enclosure in
its end-use application. The end-use product in which this
component is used should be certified in accordance with UL 1950,
EN60950, IEC950 or other applicable safety standard.
Caution: NCR displays are not designed for horizontal or inverted
use. NCR displays must be mounted no more than 40o forward or
backward from horizontal. Failure to follow this guideline could result
in overheating.
3-40 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Mounting Specification Illustrations
The following illustration shows the minimum allowable dimensions
for the display opening when the optional cosmetic bezel is used.
GASKET MUST MEET INSIDE SURFACE
OF CUSTOM DISPLAY OPENING.
OPTIONAL COSMETIC BEZEL
(OPTIONAL COSMETIC GASKET NOT USED
IF OPTIONAL BEZEL IS NOT USED).
348.7 mm
3.730 in.
4.2 mm
.165 in.
9.4 mm
.372 in.
270 mm
10.630 in.
USE 4 #8-32 MACHINE SCREWS IN
CORNERS OF UNIT TO MOUNT DISPLAY
FRONT SURFACE OF DISPLAYBEZEL (IF USED)
MUST PROTRUDE THROUGH ENCLOSURE. GASKET
MUST MEET INSIDE SURFACE OF CUSTOM
APPLICATION'S DISPLAY OPENING. THIS IS
TO PROVIDE A SECURE AND WATERTIGHT FIT.
INTO ENCLOSURE. 8 TOTAL SCREWS
MAYBE USED FOR MULTIPLE MOUNTING
CONFIGURATIONS.
345.4 mm
13.600 in.
156.2 mm
6.150 in.
141.6 mm
5.575 in.
175 mm
6.888 in.
292.4 mm
11.510 in.
22.9 mm
.900 in.
200.7 mm
7.900 in.
17.2 mm
.678 in.
19100
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-41
The following illustration shows the maximum allowable dimensions
for the display opening when the optional cosmetic bezel is not used.
312.5 mm
12.305 in.
Gasket must meet inside surface of custom
application's display opening. This is to provide
13.7 mm
0.540 in.
a secure and watertight fit.
27.5 mm
1.083 in.
235.6 mm
9.275 in.
Use four #8-32 machine screws in the
corners of the unit to mount the display
into an enclosure. Six total screws may
be used for multiple mounting configurations.
345.4 mm
13.6 in.
156.2 mm
6.15 in.
175 mm
6.888 in.
141.6 mm
5.575 in.
292.4 mm
11.51 in.
22.9 mm
0.900 in.
200.7 mm
7.9 in.
17.2 mm
0.678 in.
19101
3-42 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
4055 Uninterruptible Power System (UPS)
The NCR 4055 UPS is available in two models for the 7401:
Item
Description
Volt/Hz
4055-1300-7194 300 VA/ 180 Watt Kiosk UPS 120 Volt/ 60 Hz
4055-1500-7194 500 VA/ 300 Watt Kiosk UPS 120 Volt/ 60 Hz
19412
Power Mon II Software (G099-4551-0100) is recommended for use
with the 4055 UPS and the 7401.
Note: On Windows 2000, the Power Mon software may appear to not
fully shut the system down. In such cases you may still see a dim
display. This does not cause the loss of any data.
Installing the UPS
Refer to the User’s Manual delivered with the NCR 4055 UPS before
installing the UPS for use with the 7401.
To install the UPS with the 7401 connect the power cable and the LAN
cable from the 7401 to the UPS. Then connect the in-house LAN cable
to the UPS, and the power cable on the UPS to the AC power outlet.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-43
Note: If you are installing the K580/ K590 Self Service Printer or the
Printer Spacer in a Pedestal Mount, the UPS must be installed first. See
7401-K037 and 7401-K052 Feature Kits for more information.
Installing the Power Mon II Software
The Power Mon II software is provided on CD-ROM and may be
installed over a network or using an integrated or parallel CD-ROM
drive. All operating system versions of the Power Mon software and
installation documentation are contained on the CD.
The Power Mon installation should auto start. If it doesn’t, browse the
CD for the operating system you are using and run Setup.exe for that
operating system. Follow the prompts to install the software.
Note: When you are prompted for Configuration Code, enter 7 to
identify the interface cable type.
Configuring the Power Mon II Software
Once Power Mon is installed, configure the software by clicking on the
Power Mon icon. Select “Configure UPS” to configure the UPS
parameters such as voice messages and battery run time.
Note: Battery run time for the 4055 UPS running with a 7401 and a
K580/ K590 Self Service Printer at a load of 150 VA is approximately:
Item
Approximate Battery Run Time
300 VA (180 W)
13 minutes*
500 VA (300 W)
23 minutes*
* Times are approximate and may vary due to modified configurations,
environmental conditions, ambient temperature, battery age, and other
factors.
Reference NCR EasyPoint 7401Site Preparation (B005-0000-1255) for
additional power requirements for the 7401.
3-44 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Finalizing the Installation
After the hardware installation has been completed, the terminal can
be powered up to finalize the installation. The operating system, along
with platform modifications, is pre-installed. The following sections list
the steps involved to complete the system installation for each of the
Gold Disk operating systems.
Completing the OS Installation (Win2000)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
1. After the terminal reboots, it will perform a disk check and then
continue with the Windows 2000 installation.
2. Enter the User Name and Organization.
3. Enter the Computer Name for the client.
4. Enter the Administrator’s Account Password (optional)
5. When prompted, press Finish to reboot the client.
6. Login when prompted.
7. Run the MicroTouch screen calibration from the Desktop icon.
Completing the OS Installation (WinXPe)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
1. Click the Admin button to login as Administrator.
2. Read the EULA (End-User License Agreement) information in the
DOS window, then type EXIT and press Enter to close the DOS
window.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-45
3. Start the Network Setup Wizard.
4. Select options to identify the network information for the terminal
environment.
5. Enter the Computer Description.
6. Enter the Computer Name.
7. Enter the Workgroup Name.
8. When prompted, press Finish to reboot the terminal.
9. Log in when prompted.
10. Open the Control Panel or use the TouchWare Icon on the desktop
and run the MicroTouch screen calibration.
Completing the OS Installation (WinNT)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
1. After the terminal reboots, press Next at the Windows Setup screen.
2. Accept the Microsoft license agreement.
3. Enter the User Name and Organization.
4. Enter the Computer Name for the client.
5. Enter the Administrator’s Account Password (optional)
6. When prompted, press Finish to reboot the client.
7. Log in when prompted.
8. Open the Control Panel and run the MicroTouch screen calibration.
Completing the OS Installation (Win98) - (Discontinued)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
3-46 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
1. When the terminal boots it enters the Windows setup routine.
Note: When installing Win98 on terminals with Processor Boards
(7401-21xx/ 31xx) there are few differences in the procedure as
follows:
a) The terminal starts the Add New Hardware Wizard.
b) For each device found, permit Windows to search for new
drivers (take defaults).
c) After each driver is installed you are asked to reboot. Answer
No.
2. At the User Information screen, enter the User information. This
can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.
3. Go into the Control Panel and set the terminal Date and Time.
4. In the Control Panel, run the MicroTouch screen calibration.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-47
Setting Auto-Logon (WinNT Terminal)
Since the client does not have a keyboard it is desirous to have it logon
automatically.
1. Create a default user account that you want to use to logon to the
client(s).
a) Open the User Manager. Select the Windows Start button,
select Programs, Administrative Tools (Common), and then
Select User Manager.
b) Select the User menu and then select New User. Give the
account a password (mandatory). As an extra precaution set the
password never expires and that the user can not change it.
c) Select Groups to modify the new user’s group memberships.
3-48 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
d) Add the new user to the Administrators group. You need to
do this in order to be able to later turn off the auto-logon
function.
e) Select OK to close the Group Membership box.
f) Select OK to create the account.
2. Modify the Registry. Select the Windows Start button and select
Run.
3. Enter regeditand then select OK.
4. Open the following registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\
CurrentVersion\Winlogon
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-49
5. Create a new string value to permit auto logon for the default user.
Select the Edit menu, select New and then select String Value.
6. Name the new entry AutoAdminLogon.
3-50 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
7. With the new entry selected, select the Edit menu and then select
Modify. Enter the value 1 for auto-logon.
Note: A value of 0 sets it to no auto-logon.
8. Select OK to set the value.
9. Modify the DefaulUserName to contain the user ID that you want to
automatically logon. With the DefaulUserName selected, select the
Edit menu and then select Modify. Enter the user ID.
10. Select OK to set the value.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-51
11. Create a new string value to contain the password for the default
user. Select the Edit menu, select New and then select String Value.
12. Name the new entry DefaultPassword.
13. Edit the string value. With DefaultPassword selected, select the Edit
menu and then select Modify. Enter the value of the password of
the default user (from Step #1). The example below uses password.
14. Select OK to set the value.
This completes the client installation.
To bypass auto logon, and to log on as a different user, hold down the
SHIFT key after a logoff or after a Windows NT restart.
3-52 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
Installing a Serial Mouse
Follow these steps to install a Serial Mouse on the terminal.
1. Edit the boot.inifile, which is located in the root of the C drive.
a. Open Windows NT Explorer
b. Go to the View menu and select Folder Options.
c. Select the View tab.
d. Scroll down until you see a folder that is labeled Hidden Files.
Make sure the button labeled Show All Files is selected and
then select OK.
e. Select the C drive root directory. Scroll down until you find the
file named boot.iniand select it.
f. Open the File menu and then select Properties.
g. Uncheck the box labeled Read Only and then select OK.
h. Open the boot.inifile with Notepad. It should have the
following entries:
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows
NT Workstation Version 4.00" /NoSerialMice
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows
NT Workstation Version 4.00 [VGA mode]" /basevideo
/sos
2. Delete the text /NoSerialMice. The file should now look like:
3. Save the file and then restart the terminal with the serial mouse
connected.
After the system restarts it will see the mouse and install the
supporting drivers. The drivers are located on the hard drive at
C:\ install\ i386. If for some reason they are not on the hard drive,
connect the terminal to a network and share a CD-ROM drive with the
NT Operating System disk installed, or copy the files needed to the
network.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-53
Calibrating the Touch Screen
Be sure to observe for the following Touch Screen calibration
guidelines:
•
•
Calibrate the touch screen as part of the installation process.
Recalibrate the touch screen when the system is installed at its final
location.
•
•
Recalibrate whenever the terminal is moved to a new location.
Recalibrate the touch screen anytime the system has been
disassembled for servicing.
•
The Touch Screen can be calibrated using MicroTouch (Windows)
or Microcal (DOS), or it can be calibrated from the BIOS.
Calibration Using MicroTouch (Windows)
1. From the Windows Start button, select Settings→Control
Panel→MicroTouch Touchscreen.
2. From the MicroTouch Touchscreen Properties screen, select Calibrate
to begin calibration.
3-54 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
3. The following screen is displayed with two targets. Place your
finger on the target that has a finger icon pointing towards it and
hold it until the statement Touch Enable is displayed over the finger
icon.
Note: For best results, press the screen near the circle and then
slide your finger onto the circle without raising your finger from
the screen.
Place your
finger here
4. Using the same method as above, touch the circle near the upper-
right corner of the screen.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-55
5. The MicroTouch Calibration dialog box then appears. Do not touch
the screen until this dialog box is no longer displayed.
6. From the Calibration Complete screen, select Done.
7. Select Close to exit the MicroTouch program.
8. From the Control Panel, select File→Close to exit the Control
Panel.
Calibration Using Microcal (DOS)
The calibration program looks at where your finger is when you lift it
off the screen, not where you touch it. Therefore, calibrate the screen as
follows:
1. Touch the screen near the calibration target.
2. Keep your finger on the screen and slide it to the center of the
target.
3. Hold your finger firmly on the target for two seconds, then lift it off
quickly.
4. Verify that the calibration was set accurately before making a
service call. Perform the calibration again if necessary.
3-56 Chapter 3: 7401-2xxx and 3xxx Hardware Installation
If cursor is not stable, or false touches are suspected, run the Noise
Check Utility from the Microcal program. Choose the recommended
frequency (the one with the lowest noise level). This should also be
done if the Touch Screen is still not calibrated after one attempt to
recalibrate it.
1. Set the video resolution by going to the Tools menu, Video and
selecting 800 x 600 256 colors.
2. Go to the Tools menu, select Noise Check.
3. Follow the instruction prompts. Choose the frequency with the
lowest noise level.
Application software can possibly generate a dialog box from the
Touch Driver, with the message that the touch screen needs to be
recalibrated. If the screen appears to be working normally, then this
message can be ignored. There will be a check box labeled Do not
show this message again. Make sure this box is checked.
Calibration From the BIOS
1. Apply power to the terminal.
2. When the screen prompt that says Touch the screen two times to enter
Setup appears, wait for the second prompt to touch the screen, and
then touch the screen three times. This causes the system to bypass
the BIOS Setup and go directly to the Touch Screen Calibration
Setup.
3. As instructed on the screen, touch the circle near the lower-left
corner of the screen. For best results, press the screen near the circle
and then slide your finger onto the circle without raising your
finger from the screen.
4. Using the same method as above, touch the circle near the upper-
right corner of the screen.
You should receive a Successful Calibration message and then the
PhoenixBIOS Setup Utility should come up.
Chapter 3: 7401-2xxx and 3xxx Hardware Installation 3-57
Summary
If there is a Touch Screen calibration issue during or after installation,
take the following actions in the order listed:
1. Recalibrate.
2. If recalibration is unsuccessful after two attempts, then run the
Noise check to change the frequency.
3. If you are still unable to calibrate, change the touch screen glass.
4. The final step is to replace the Processor Board. If this corrects the
problem, then the old glass is probably OK to reuse.
Out-of-Box Failures
The RSD-Atlanta Customer Satisfaction Hotline will replace out-of-box
failed hard disks with identical, preloaded drives. Once a system is
successfully installed, all disk contents are the responsibility of the
customer. The customer is responsible for restoring operating system
software and/ or customer-specific data onto replacement disks sent to
repair a failed or damaged disk in the field. NCR provides recovery
tools for the operating system and platform software.
Chapter 4: 7401-4xxx Hardware Installation
Introduction
The 7401-4xxx terminal is fully assembled at the factory. This chapter
explains the mounting options and how to connect optional hardware
components to the terminal.
Installation Summary
The terminal should be removed from the shipping packaging and
visual checks made to verify the correct hardware configuration. The
system is then configured and any communication cables are
connected.
Only after inspection should the power cord be attached to the system
and then connected to the AC power source. Power-up self-tests will
run to verify basic functionality.
ROM-based setup should be used to configure network options. Full
configuration depends upon the system server and the management
web site.
U.K. Keyboard Configuration
Regional Options in the Control Panel must be configured for 7401-
4xxx terminals equipped with a U.K. keyboard (F130, F131, or F132).
Windows 2000
1. From the Windows Start button, select Settings > Control Panel >
Regional Settings.
2. On the General tab, select the Down arrow in the Your locale
(location) box and select English (United Kingdom from the list.
4-2 Chapter 4: 7401-4xxx Hardware Installation
3. Select the Input Locales tab.
4. Select the Add button under the Input language window.
5. Select the Down arrow in the Input locale: box and select English
(United Kingdom) from the list.
6. Select the Down arrow in the Keyboard layout/IME: box and select
United Kingdom from the list.
7. Select the OK button.
8. Highlight the EN English (United Kingdom) option in the Input
language window and select the Set as Default button.
9. At the bottom of the dialog, select the Apply button and then the
OK button.
10. Restart Windows.
Windows XPe
1. From the Windows Start button, select Control Panel > Regional
and Language Options.
2. On the Regional Options tab, select the Down arrow in the
Standards and formats section and select English (United Kingdom)
from the list.
3. In the Location section, select the Down arrow and select United
Kingdom from the list.
4. Select the Languages tab.
5. Select the Details button in the Text services and input languages
section.
6. Select the Add button in the Installed services section.
7. On the Add Input language dialog, select the Down arrow in the
Input language box and select English (United Kingdom) from the
list.
Verify that United Kingdom displays in the Keyboard layout/IME:
box.
8. Select the OK button.
Chapter 4: 7401-4xxx Hardware Installation 4-3
9. On the Settings tab, select the Down arrow in the Default input
language section and select English (United Kingdom) – United
Kingdom as the default.
10. At the bottom of the dialog, select the Apply button and then the
OK button.
11. Exit the Control Panel.
Windows NT
1. From the Windows Start button, select Settings > Control Panel >
Regional Settings.
2. On the General tab, select the Down arrow in the selection box and
select English (United Kingdom) from the list.
3. Select the Input Locales tab.
4. Highlight the EN English (United Kingdom) option in the Input
locales window and select the Properties button.
5. Select the Down arrow on the Keyboard layout selection box and
select United Kingdom from the list, then select the OK button.
6. Highlight the EN English (United Kingdom) option in the Input
locales window and select the Set as Default button.
7. Select the Apply button. If the Files Needed dialog pops up, enter
“C:\ intall\ i386” in the Copy files from: box and select the OK button.
8. Restart Windows.
4-4 Chapter 4: 7401-4xxx Hardware Installation
Installation Restrictions
•
Before installing the terminal, read and follow the guidelines in the
NCR EasyPoint 7401 Site Preparation Guide and the NCR Workstation
and Peripheral AC Wiring Guide.
•
•
•
Install the terminal near an electrical outlet that is easily accessible.
Use the power cord as a power-disconnect device.
Do not permit any object to rest on the power cord. Do not locate
the terminal where the power cord can be walked on.
Use a grounding strap or touch a grounded metal object to
discharge any static electricity from your body before servicing the
terminal.
•
•
If the power cord is replaced, it must be replaced with the same
type of cord with the protective shroud.
Do not route the power cord through openings with sharp edges.
Caution: This unit contains hazardous voltages and should only be
serviced by qualified service personnel.
Caution: DO NOT connect or disconnect the transaction printer while
the terminal is connected to AC power. This can result in system or
printer damage.
Warning: The 7401 must be mounted securely to prevent a hazard. It
must be installed in accordance with local building codes. When
mounting the terminal on a table top, use care when lifting the
terminal. The approximate weight is 90 lbs. (40.8 kg).
Chapter 4: 7401-4xxx Hardware Installation 4-5
Connecting the Cables
The cable connectors are located under the Cable Cover in the front of
the Core Module.
Cable Routing
The AC Power Cord and the LAN Cable can be routed either out the
bottom or the rear of the cabinet. Other cables connected to the Core
Module are routed internally to 7401-4xxx components within the
cabinet.
Cable Connector Identification
CRT
Speaker
Audio Out
Cash Drawer
Power
Keyboard
PS/2
LAN
COM 1
RS-232
Microphone
(optional)
COM 2
Parallel
USB 1
USB 2
(COM 3 & 4)
19901
IRDA
Note: COM1 and COM3 can be powered ports. They are enabled in
the BIOS.
Note: The COM3 & COM4 RS-232 ports require the Dual RS-232 Port
Kit (7454-F072) feature
4-6 Chapter 4: 7401-4xxx Hardware Installation
Installing Peripherals
The following peripherals are integrated into the 7401-4xxx terminal.
Removal procedures are covered in the NCR EasyPoint 7401 Hardware
Service Guide (B005-0000-1341).
•
•
•
•
Full page printer
Motorized Card Reader
U.S. and UK ruggedized keyboards with trackball
Pin Pad
The following peripherals are field installable devices. Installation
instructions are provided in the sections that follow.
•
•
Angled Magnetic Stripe Reader (7401-F103)
Country keyboards - used with Custom keyboard shelf (7401-F118)
Note: Before installing any new device, unplug the 7401-4xxx AC
power cord to remove power from the terminal.
Installing the Angled Magnetic Stripe Reader (MSR)
A 3-track ISO Angled MSR is an optional feature available with the
7401-4xxx terminal and also available as a kit (7401-K103).
MSR Harness
Mounting Bracket
19902
Chapter 4: 7401-4xxx Hardware Installation 4-7
1. Use the following steps to install the Angled MSR
2. Unlock the Cabinet Keylock.
Cable
Clamp
Gas Shock
MSR Blank
Keylock
19798a
3. Lift the door until it is supported on the Gas Shock.
4. Remove the MSR Blank from the right side of the Cabinet.
4-8 Chapter 4: 7401-4xxx Hardware Installation
5. Remove the Cable Clamp.
6. Plug the MSR cable into the MSR Connector on the Core Module.
19904a
Cable Clamp
MSR Connector
7. Attach the MSR assembly using the MSR Mounting screws (2).
8. Attach the Cable Clamp removed in step 5 to the MSR Mounting
Bracket (rear hole).
Installing Country Keyboards
The following international country keyboards are shipped separate
from the 7401-4xxx terminal and must be installed in the field. The
required keyboard and trackball cables are pre-installed in the 7401-
4xxx keyboard tray.
•
•
Swedish/ Finnish Rugged Keyboard (2336-K206)
Italian Rugged Keyboard (2336-K207)
Use the following procedures to install a country keyboard.
1. Unplug the power cord to remove power from the terminal.
2. Unlock the cabinet lock and raise the core module door to open the
cabinet.
3. Slide the Keyboard Drawer forward until it stops.
Chapter 4: 7401-4xxx Hardware Installation 4-9
4. Remove the Motorized Card Reader Mounting Screw.
Mushroom Studs
Motorized Card Reader
Mounting Screw
19898
5. Slide the Motorized Card Reader back and lower the unit until the
Mushroom Studs are clear of the retaining holes.
6. Unplug the two cables from the connectors at the rear of the
Motorized Card Reader.
Kick-out Capacitor
Harness Connector
Motorized Card
Reader Cable Connector
19897
4-10 Chapter 4: 7401-4xxx Hardware Installation
7. Loosen the Keyboard Retaining Thumb Screws (2).
Keyboard
Retaining
Thumb
Screws (2)
(inside cabinet)
19798h
8. Slide the Keyboard Drawer closed.
9. Pull the Keyboard Assembly forward, lift the assembly off the
mushroom studs, and tilt the assembly up as shown below.
Keyboard
Cable
Keyboard
Assembly
Keyboard
Tray
Track Ball/
Port D Cable
Pin Pad/
Port C Cables
19893b
Chapter 4: 7401-4xxx Hardware Installation 4-11
10. Disconnect the Pin Pad/ Port C cable and remove the cables out
through the hole in the Keyboard Assembly.
11. Lay the Keyboard Assembly on a flat surface.
Keyboard
Backing Plate
Backing Plate
Screws (8)
19895d
12. Remove the Keyboard Backing Plate.
13. Insert the new keyboard.
Trackball/Port D
Cable Connector
Keyboard
Cable Connector
Pin Pad/Port C
Cable Connector
Keyboard
Backing Plate
19895e
14. Install the Keyboard Backing Plate (8 screws).
15. Insert the cables through the hole in the Keyboard Assembly
16. Connect the cables (3).
17. Open the Keyboard Drawer to take up the slack in the cables.
4-12 Chapter 4: 7401-4xxx Hardware Installation
18. Insert the Keyboard Assembly onto the mushroom studs in the
Keyboard Tray.
19. Tighten the Keyboard Retaining Thumb Screws (2).
20. Install the MSR
21. Install the MSR cables.
22. Slide the Keyboard Drawer closed.
23. Lower the core module door.
24. Lock the cabinet lock.
Chapter 4: 7401-4xxx Hardware Installation 4-13
Using the Full Page Printer
The 7401-4xxx has a full page thermal printer to provide the customer
with a record of their transaction. The printer is located inside the
secure cabinet and issues the printed transaction record out a slot
above the keyboard in the front of the cabinet.
Rear
View
Front Paper
Guide Cover
Thumb Screws
Paper Roll
Holders
Printer Roll
Lever
Printer Test/
Display Panel
Printer
Printer
Power Cord
Power Supply
On/Off
Switch
19894b
Loading the Paper
1. Place the paper roll on the spindle.
2. Install the spindle in the slots of the paper roll holders with paper
feeding off the bottom of the roll towards the front of the terminal.
3. Feed the paper into the rear paper guide until the auto-load
mechanism senses the paper and feeds the paper out the front of
the cabinet.
4-14 Chapter 4: 7401-4xxx Hardware Installation
Note: The printhead lever must be closed for auto-loading to
function.
Removing Paper from the Printer Feed Rolls
If paper becomes jammed in the printer feed rolls:
1. Unlock the cabinet Keylock.
2. Raise the bottom of the Display Module Door until fully open and
supported by the Gas Shock.
3. Slide the Keyboard Tray forward until it stops.
4. Lift the printhead lever.
5. Loosen the two thumb screws and remove the Front Paper Guide
Cover.
6. Remove the paper.
Note: You can also feed paper manually using the Form Feed button
on the Printer Switch and Display Panel. Refer to the “Using the Printer
Test and Display Panel” section for details.
Removing Power from the Printer
The printer has an On/ Off switch located on the back of the printer
and has a separate Power Supply located under the printer. The Printer
Power Supply is plugged into the bottom connector of the Power Strip
inside the terminal cabinet. Use either of the following methods to
remove power:
•
•
Press the On/ Off Switch to the Off position.
Unplug the Printer Power Supply plug from the Power Strip.
Chapter 4: 7401-4xxx Hardware Installation 4-15
Using the Printer Test and Display Panel
READY
POWER
PAPER
ATTN
ERR
FORM LINE
FEED FEED TEST SELECT
F3
F2
F1
F0
19961
Display LED Indicators
The LEDs provide the following status information:
PAPER/POWER (green)
Status
Indication
Printer OK
Very short Off blink every 14 seconds
DC power
On or Flashing when power is on
Paper supply
Rapid On-Off 50% cycle flashing when out of
paper
Paper low
Rapid On-Off 50% cycle flashing when paper low
Diagnostic mode
10 % On and 90% Off when in diagnostic mode
READY (green)
Status
Indication
System ready
Data flow
On = System ready to accept data Off = Not ready
During receipt of data, LED blinks following state
of the Busy signal
Reverse channel
When not printing during IEEE-1284 reverse
channel status, LED blinks after PtrBus signal flow
4-16 Chapter 4: 7401-4xxx Hardware Installation
ATTN/ERR (yellow)
Used with the buzzer to indicate the following conditions:
Status
Indication
Switch press
Short flash/ beep when Switch F0-F3 are pressed
System warnings Flashing/ beeping to alert operator of low paper or
out of paper condition
System error
codes
Repeating sequence of coded flash/ beep tones
(used during factory/ depot repair)
Off
Normal display
Panel Switches
The four momentary push button switches (F0-F3) are used for manual
interaction with the printer.
F0/SELECT
Places the printer in On-line or Off-line (Test) mode. The READY LED
is off when the printer is in Test mode. The ATTN/ ERR LED blinks
and the beep tone sounds every 14 seconds to indicate the printer is
Off-line.
F1/TEST
Alternately prints one of two test pages.
•
One page is a short 85 mm (3.5 in.) page with that identifies the
printer and the printer manufacturer.
•
The second page is a full 280 mm (11 in.) page with the same
information plus multiple lines of alphanumeric data scrolling
across the page.
F2/LINE FEED
Advances the paper approximately 3 mm (0.1 in.) to test simple paper
movement.
Chapter 4: 7401-4xxx Hardware Installation 4-17
F3/FORM FEED
Advances the paper one form length. The length of the paper feed
depends on printer setup.
F0 and F1 (Cutter Test)
Test the paper cutter. Feeds a short blank length of paper and actuates
the paper cutter. The switches must be released at the same time.
Full Page Printer Diagnostics and Setup
The 7401-4xxx full page printer is replaceable in the field as a complete
module. Field-level diagnostics and setup are not typically performed
on site. Refer to the NCR EasyPoint 7401 ATX 38 Printer User’s Manual
(B005-0000-1454) for diagnostic and setup information.
4-18 Chapter 4: 7401-4xxx Hardware Installation
Installing a 7401-4xxx on a Table Top Mount
A 7401-4xxx terminal attached to a Table Top Mount can be installed
on any flat work surface following the height guidelines shown in the
NCR EasyPoint 7401 Site Preparation Guide (B005-0000-1255).
Locating
Locking
Slots
Locking
Slots
19964
Mounting Procedures
1. Using the Table Top Mount as a template, position the Mount on
the surface where the terminal is to be located and mark all hole
locations with a pencil.
Note: To locate the 7401-4xxx terminal so the edge of the
Keyboard Tray is even with the edge of the table top, locate the
front edge of the Table Top Mount 210 mm (8.25 in.) from the edge
of the mounting surface.
Chapter 4: 7401-4xxx Hardware Installation 4-19
2. Drill pilot holes or through holes for the mounting screws (4) or
mounting bolts. Screws or bolts used for mounting the terminal are
not provided with the mount and must be purchased locally. The
holes in the mount are xx mm (xx in.) in diameter.
3. Drill the hole to route the cables out the bottom of the terminal, if
using that cable routing solution.
4. Secure the Table Top Mount to the mounting surface.
Note: When the front edge of the Table Top Mount is located away
from the edge of the mounting surface, it may be necessary to
remove the Motorized Card Reader, Keyboard, and Sliding Drawer
assembly before placing the terminal onto the mount to provide access
to the mounting screws. Refer to the “Accessing the Mounting
Screws” section below for details.
5. Lower the terminal onto the Mount aligning the locking pins (4) on
the bottom of the terminal with the slots in the mount.
Caution: Use care when lifting the terminal. The 7401-4xxx
terminal weighs approximately 90 lbs. (40.8 kg).
6. Push the terminal to the back until the locating pins (2) in the back
of terminal are fully engaged into the holes in the mount.
7. Secure the terminal to the mount using the 8x32 screws (2).
Accessing the Mounting Screws
The following steps describe how to remove the Motorized Card
Reader, Keyboard, and Sliding Drawer assembly to provide access the
mounting screws.
1. Unlock the cabinet lock and raise the core module door to open the
cabinet.
2. Slide the Keyboard Tray forward until it stops.
3. Remove the Motorized Card Reader (if present) as described in the
“Removing the Motorized Card Reader” section in Chapter 4 of the
NCR EasyPoint 7401 Hardware Service Guide (B005-0000-1341).
4-20 Chapter 4: 7401-4xxx Hardware Installation
4. Remove the Keyboard as described in the “Removing the Keyboard
Assembly” section in Chapter 4 of the NCR EasyPoint 7401
Hardware Service Guide (B005-0000-1341).
5. Feed the cables through the hole in the Keyboard Tray.
6. Release the Rail Latches and remove the Sliding Drawer assembly.
7. Remove the two screws holding the terminal to the mount.
Chapter 4: 7401-4xxx Hardware Installation 4-21
Installing a 7401-4xxx on the EasyPoint 45
Pedestal
The 7401-4xxx terminal is shipped with the Table Top Mount attached.
Use the following procedure to mount a 7401-4xxx terminal on an
EasyPoint 45 Pedestal.
1. Unlock the Keylock.
2. Open the Display Door.
3. Slide the Keyboard Tray forward to access and remove the Table
Top Mount screws (2) under the keyboard at the front of the
terminal.
4. Slide the Remove the Table Top Mount from the bottom of the
terminal.
5. Attach the Table Top Mount to the top of the pedestal using the
four (4) screws.
Note: The EasyPoint 45 pedestal may be secured to the floor
before mounting the 7401-4xxx terminal onto the pedestal. Two
12.7 mm (0.5 in.) holes are provided in the base of the pedestal. Use
11 mm or 12 mm (0.375 in. to 0.5 in.) bolts or lag screws to secure
the pedestal to the floor.
Refer to the NCR EasyPoint 7401 Site Preparation Guide (B005-0000-
1255) for floor mounting details.
6. Route the AC power cord and network cable (if used) out the hole
in the bottom of the terminal and through the hole in the Table Top
Mount.
7. Slide the terminal into the Table Top Mount being careful not to
pinch the cables.
8. Secure the terminal to the Table Top Mount using the screws (2)
removed in Step 3.
4-22 Chapter 4: 7401-4xxx Hardware Installation
4055 Uninterruptible Power System (UPS)
The NCR 4055 UPS is available in two models for the 7401:
Item
Description
Volt/Hz
4055-1300-7194 300 VA/ 180 Watt Kiosk UPS 120 Volt/ 60 Hz
4055-1500-7194 500 VA/ 300 Watt Kiosk UPS 120 Volt/ 60 Hz
19412
Power Mon II Software (G099-4551-0100) is recommended for use
with the 4055 UPS and the 7401.
Note: On Windows 2000, the Power Mon software may appear to not
fully shut the system down. In such cases you may still see a dim
display. This does not cause the loss of any data.
Installing the UPS
Refer to the User’s Manual delivered with the NCR 4055 UPS before
installing the UPS for use with the 7401.
To install the UPS with the 7401 connect the power cable and the LAN
cable from the 7401 to the UPS. Then connect the in-house LAN cable
to the UPS, and the power cable on the UPS to the AC power outlet.
Chapter 4: 7401-4xxx Hardware Installation 4-23
Note: If you are installing 7401-4xxx on the EasyPoint 45 Pedestal, the
UPS must be installed first. See 2336-K045 Feature Kit for more
information.
Installing the Power Mon II Software
The Power Mon II software is provided on CD-ROM and may be
installed over a network or using an integrated or parallel CD-ROM
drive. All operating system versions of the Power Mon software and
installation documentation are contained on the CD.
The Power Mon installation should auto start. If it doesn’t, browse the
CD for the operating system you are using and run Setup.exe for that
operating system. Follow the prompts to install the software.
Note: When you are prompted for Configuration Code, enter 7 to
identify the interface cable type.
Configuring the Power Mon II Software
Once Power Mon is installed, configure the software by clicking on the
Power Mon icon. Select “Configure UPS” to configure the UPS
parameters such as voice messages and battery run time.
Note: Battery run time for the 4055 UPS running with a 7401-4xxx and
a Full-page Thermal Printer at a load of 150 VA is approximately:
Item
Approximate Battery Run Time
300 VA (180 W)
13 minutes*
500 VA (300 W)
23 minutes*
* Times are approximate and may vary due to modified configurations,
environmental conditions, ambient temperature, battery age, and other
factors.
Reference NCR EasyPoint 7401Site Preparation (B005-0000-1255) for
additional power requirements for the 7401.
4-24 Chapter 4: 7401-4xxx Hardware Installation
Finalizing the Installation
After the hardware installation has been completed, the terminal can
be powered up to finalize the installation. The operating system, along
with platform modifications, is pre-installed. The following sections list
the steps involved to complete the system installation for each of the
Gold Disk operating systems.
Completing the OS Installation (Win2000)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
8. After the terminal reboots, it will perform a disk check and then
continue with the Windows 2000 installation.
9. Enter the User Name and Organization.
10. Enter the Computer Name for the client.
11. Enter the Administrator’s Account Password (optional)
12. When prompted, press Finish to reboot the client.
13. Login when prompted.
14. Run the MicroTouch screen calibration from the Desktop icon.
Completing the OS Installation (WinXPe)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
11. Click the Admin button to login as Administrator.
12. Read the EULA (End-User License Agreement) information in the
DOS window, then type EXIT and press Enter to close the DOS
window.
Chapter 4: 7401-4xxx Hardware Installation 4-25
13. Start the Network Setup Wizard.
14. Select options to identify the network information for the terminal
environment.
15. Enter the Computer Description.
16. Enter the Computer Name.
17. Enter the Workgroup Name.
18. When prompted, press Finish to reboot the terminal.
19. Log in when prompted.
Open the Control Panel or use the TouchWare Icon on the desktop and
run the MicroTouch screen calibration.
Completing the OS Installation (WinNT)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
9. After the terminal reboots, press Next at the Windows Setup screen.
10. Accept the Microsoft license agreement.
11. Enter the User Name and Organization.
12. Enter the Computer Name for the client.
13. Enter the Administrator’s Account Password (optional)
14. When prompted, press Finish to reboot the client.
15. Log in when prompted.
16. Open the Control Panel and run the MicroTouch screen calibration.
Completing the OS Installation (Win98) - (Discontinued)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most
of the additional software and drivers that are included in the disk
image. Complete the installation as follows.
4-26 Chapter 4: 7401-4xxx Hardware Installation
5. When the terminal boots it enters the Windows setup routine.
Note: When installing Win98 on terminals with Processor Boards
(7401-21xx/ 31xx) there are few differences in the procedure as
follows:
d) The terminal starts the Add New Hardware Wizard.
e) For each device found, permit Windows to search for new
drivers (take defaults).
f) After each driver is installed you are asked to reboot. Answer
No.
6. At the User Information screen, enter the User information. This
can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.
7. Go into the Control Panel and set the terminal Date and Time.
In the Control Panel, run the MicroTouch screen calibration.
Chapter 4: 7401-4xxx Hardware Installation 4-27
Calibrating the Touch Screen
Be sure to observe for the following Touch Screen calibration
guidelines:
•
•
Calibrate the touch screen as part of the installation process.
Recalibrate the touch screen when the system is installed at its final
location.
•
•
Recalibrate whenever the terminal is moved to a new location.
Recalibrate the touch screen anytime the system has been
disassembled for servicing.
•
The Touch Screen can be calibrated using MicroTouch (Windows)
or Microcal (DOS), or it can be calibrated from the BIOS.
Calibration Using MicroTouch (Windows)
1. From the Windows Start button, select Settings→Control
Panel→MicroTouch Touchscreen.
2. From the MicroTouch Touchscreen Properties screen, select Calibrate
to begin calibration.
4-28 Chapter 4: 7401-4xxx Hardware Installation
3. The following screen is displayed with two targets. Place your
finger on the target that has a finger icon pointing towards it and
hold it until the statement Touch Enable is displayed over the finger
icon.
Note: For best results, press the screen near the circle and then
slide your finger onto the circle without raising your finger from
the screen.
Place your
finger here
4. Using the same method as above, touch the circle near the upper-
right corner of the screen.
Chapter 4: 7401-4xxx Hardware Installation 4-29
5. The MicroTouch Calibration dialog box then appears. Do not touch
the screen until this dialog box is no longer displayed.
6. From the Calibration Complete screen, select Done.
7. Select Close to exit the MicroTouch program.
8. From the Control Panel, select File→Close to exit the Control
Panel.
Calibration Using Microcal (DOS)
The calibration program looks at where your finger is when you lift it
off the screen, not where you touch it. Therefore, calibrate the screen as
follows:
1. Touch the screen near the calibration target.
2. Keep your finger on the screen and slide it to the center of the
target.
3. Hold your finger firmly on the target for two seconds, then lift it off
quickly.
4. Verify that the calibration was set accurately before making a
service call. Perform the calibration again if necessary.
4-30 Chapter 4: 7401-4xxx Hardware Installation
If cursor is not stable, or false touches are suspected, run the Noise
Check Utility from the Microcal program. Choose the recommended
frequency (the one with the lowest noise level). This should also be
done if the Touch Screen is still not calibrated after one attempt to
recalibrate it.
5. Set the video resolution by going to the Tools menu, Video and
selecting 800 x 600 256 colors.
6. Go to the Tools menu, select Noise Check.
7. Follow the instruction prompts. Choose the frequency with the
lowest noise level.
Application software can possibly generate a dialog box from the
Touch Driver, with the message that the touch screen needs to be
recalibrated. If the screen appears to be working normally, then this
message can be ignored. There will be a check box labeled Do not
show this message again. Make sure this box is checked.
Calibration from the BIOS
1. Apply power to the terminal.
2. When the screen prompt that says Touch the screen two times to enter
Setup appears, wait for the second prompt to touch the screen, and
then touch the screen three times. This causes the system to bypass
the BIOS Setup and go directly to the Touch Screen Calibration
Setup.
3. As instructed on the screen, touch the circle near the lower-left
corner of the screen. For best results, press the screen near the circle
and then slide your finger onto the circle without raising your
finger from the screen.
4. Using the same method as above, touch the circle near the upper-
right corner of the screen.
You should receive a Successful Calibration message and then the
PhoenixBIOS Setup Utility should come up.
Chapter 4: 7401-4xxx Hardware Installation 4-31
Summary
If there is a Touch Screen calibration issue during or after installation,
take the following actions in the order listed:
1. Recalibrate.
2. If recalibration is unsuccessful after two attempts, then run the
Noise check to change the frequency.
3. If you are still unable to calibrate, change the touch screen glass.
4. The final step is to replace the Processor Board. If this corrects the
problem, then the old glass is probably OK to reuse.
Out-of-Box Failures
The RSD-Atlanta Customer Satisfaction Hotline will replace out-of-box
failed hard disks with identical, preloaded drives. Once a system is
successfully installed, all disk contents are the responsibility of the
customer. The customer is responsible for restoring operating system
software and/ or customer-specific data onto replacement disks sent to
repair a failed or damaged disk in the field. NCR provides recovery
tools for the operating system and platform software.
4-32 Chapter 4: 7401-4xxx Hardware Installation
Chapter 5: Setup
Introduction
This chapter describes how to configure the BIOS CMOS options.
Following this Introduction, there are sections specific to 7401-
22xx/ 35xx/ 45xx terminals with BIOS Version 2.2.1.x (Pentium
III/ Celeron processors), 7401-26xx/ 46xx terminals with ACPI BIOS
Version 2.3.x.x (Pentium III/ Celeron processors), and to 7401-
21xx/ 31xx terminals with BIOS Version 1.5.0.4 (Pentium processor).
This older BIOS, version 1.5.0.4, is discontinued but is included in this
chapter for reference purposes.
Note: An external alphanumeric keyboard is not required to run the
BIOS CMOS Setup Utility, but a keyboard makes the setup easier.
Entering Setup without a Keyboard
1. Apply power to the terminal.
2. Calibrate the touch screen.
a) When the screen prompt that says Touch the screen two times to
enter Setup appears, touch the screen three times. This causes
the system to bypass the BIOS Setup and go directly to the
Touch Screen Calibration Setup. With Pentium III/ Celeron
terminals, you will not see this prompt if the Boot-Time
Diagnostics Screen is disabled, but you can still enter setup by
touching the screen three times.
Note: Setup can also be entered from the Boot Menu that is
displayed when you press ESC during POST.
5-2 Chapter 5: Setup
b) As instructed on the screen, touch the circle near the lower-left
corner of the screen. For best results, press the screen near the
circle and then slide your finger onto the circle without raising
your finger from the screen.
c) Using the same method as above, touch the circle near the
upper-right corner of the screen.
You should receive a Successful Calibration message and then the
PhoenixBIOS Setup Utility should come up.
d) Select the setup parameters by touching the controls at the
bottom of the screen.
Entering Setup Using a Keyboard
1. Apply power to the terminal.
2. Press the F2 key when the message at the bottom of the screen
prompts you to do so. With Pentium III/ Celeron terminals, you
will not see this prompt if the Boot-Time Diagnostics Screen is
disabled, but you can still enter setup by pressing F2.
Note: Setup can also be entered from the Boot Menu that is
displayed when you press ESC during POST.
How to Select Menu Options
The following keyboard controls are used to select the various menu
options and to make changes to their values.
•
•
•
Use the arrow keys to select (highlight) options and menu screens.
Use the + and - (or F5 and F6) keys to change field values.
To view help information on the possible selections for the
highlighted item, press F1.
•
To save the changes, move the cursor to the Exit Menu, select either
Save Changes & Exit or Save Changes, and press Enter.
Chapter 5: Setup 5-3
Note: If you are not using an external keyboard, you can touch the
menu controls at the bottom of the screen. If you encounter difficulty
doing this, recalibrate the screen.
Setting the Date and Time
To set the date and time, perform the following steps:
1. In the Setup Main menu, move your cursor to the System Time field,
type the desired value, and press Tab or Enter to continue with the
next field.
2. Enter the desired date in the System Date field the same way as the
last step.
3. Move the cursor to the Exit menu, select Exit Saving Changes or
Save Changes, and press Enter.
Setting Passwords
To set passwords, perform the following steps:
1. Move the cursor to the Set Supervisor Password selection and press
Enter. The Set Supervisor Password menu displays. From this menu,
the person setting up the password system can set the security
password. Users can set user passwords.
2. Move the cursor to the Exit menu, select Exit Saving Changes and
press Enter.
Note: Only clear a password after obtaining the permission of the
responsible supervisor.
If the supervisor password is lost, it can be cleared by shorting the
appropriate pins on the main processor board. For the location of these
pins, refer to the EasyPoint 7401 Hardware Service Guide.
If the user password is lost, and the supervisor is not available, then
the above procedure can be used to clear the supervisor password.
Then new supervisor and user passwords can be defined.
5-4 Chapter 5: Setup
Configuring a Hard Drive
Note: Primary Master, Secondary Master, Primary Slave and
Secondary Slave refer to the IDE drives.
After installing a hard drive, you need to configure the hard drive
using Setup. Perform the following steps:
1. On the Setup Main menu, select the appropriate IDE Adapter (such
as, Primary Master) field and press Enter. A sub-menu displays for
the Primary Master drive that you selected.
2. Press Enter on the Type field. The workstation automatically fills
out the remaining fields, depending on the installed drive.
3. Move the cursor to the Exit menu, select Exit Saving Changes and
press Enter.
Setting Memory Cache
The default setting enables memory cache. If your application requires
memory cache to be disabled, you can change it by performing the
following steps:
1. Move the cursor to the Cache Memory field on the Advanced menu
and press Enter. The Cache Memory menu displays.
2. Select Enabled in the Memory Cache field to enable the memory
cache.
3. Set the other fields on this menu as desired. Select Help for more
information.
4. Move the cursor to the Exit menu, select Exit Saving Changes and
press Enter.
Chapter 5: Setup 5-5
Setting Memory Shadow
The default setting enables memory shadow. This can increase your
workstation's performance. This applies only if your workstation has a
plug-in video board. If you want to disable the memory shadowing,
perform the following steps:
1. Move the cursor to the Memory Shadow field on the Main menu and
press Enter. The Memory Shadow menu appears.
2. Select Disabled in the Video Shadow field to disable the video
shadow.
3. Move the cursor to the Exit menu, select Exit Saving Changes or Save
Changes, and press Enter.
Setting Boot Options
To set boot options, perform the following steps:
1. Move the cursor to the Boot menu. The list of boot devices displays.
2. Select the sequence of drives that the workstation will access when
booting the system.
3. Move the cursor to the Exit menu, select Exit Saving Changes and
press Enter.
Allocating Interrupts
On the 7401, limited control of interrupt allocation is provided through
the BIOS Setup Utility. Due to the nature of the PCI bus, the Plug and
Play subsystem allocates the interrupts of PCI devices using all
available interrupts.
To free IRQ15, it is necessary to disable the secondary IDE bus. To do
this, in the Advanced menu, choose Primary in the Local BUS IDE
adapter selection.
To free IRQs 4, 3, or 7, in the I/O Device Configuration selection, disable
COM A, COM B, or the Parallel port, respectively.
5-6 Chapter 5: Setup
To finalize the freeing of interrupts and make unused interrupts
available for use by PCI devices, it is necessary to reset the
configuration data. This can be done in the Advanced menu.
To use ISA devices that require interrupts, it is necessary to reserve
those interrupts so that those interrupts are not allocated by the BIOS
to PCI devices. To do this, in the Advanced menu, choose Advanced
Chipset Control. Choose PCI/PNP IRQ Resource Exclusion, then set all
ISA interrupts to Reserved.
Restoring Factory Settings
To automatically reset all values to their default settings for the current
screen, press F9. The terminal will automatically load BIOS default
CMOS values for boot up.
To reset all BIOS settings to their default settings go to the Exit menu,
press F9, select either Save Changes & Exit or Save Changes, and press
Enter.
Refer to the “BIOS Default CMOS Values” section later in this chapter
for the pre-installed Setup defaults.
Chapter 5: Setup 5-7
BIOS Default CMOS Values (7401-22xx/35xx/45xx BIOS Version
2.2.1.x)
The following are the BIOS default CMOS values for the workstation.
Note: When installing a new BIOS from the CD, the Processor Board
type is automatically detected and the correct BIOS is automatically
installed
Main Values
Note: An asterisk (*) indicates a variable value based on system
specification.
System Time
(variable)
(variable)
Disabled
Disabled
*
System Date
Legacy Diskette A:
Legacy Diskette B:
Primary Master
Type
Auto
Total Sectors
*
Maximum Capacity
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
*
16 Sectors
Enabled
Disabled
FPI0 4/ DMA 2
Mode 2
None
Transfer Mode
Ultra DMA Mode
Primary Slave
Type
Auto
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
Disabled
Disabled
Disabled
5-8 Chapter 5: Setup
Transfer Mode
Ultra DMA Mode
Secondary Master
Standard
Disabled
CD-ROM
Auto
Type
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
Disabled
Disabled
Disabled
FPI0 4/ DMA 2
Mode 2
None
Transfer Mode
Ultra DMA Mode
Secondary Slave
Type
Auto
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
Disabled
Disabled
Disabled
Standard
Disabled
640 KB
Transfer Mode
Ultra DMA Mode
System Memory
Extended Memory
*
Advanced Values
Installed O/S
Other
No
Secured Setup Configuration
Reset Confirmation Data
Cache Memory
NO
Memory Cache
Enabled
Cache System BIOS
Cache Video BIOS
Cache Base 0-512 k
Write Protect
Write Protect
Write Back
Chapter 5: Setup 5-9
Cache Base 512K-640 k
Cache Extended Memory
Cache A000-AFFF
Cache B000-BFFF
Cache C800-CBFF
Cache CC00-CFFF
Cache D000-D3FF
Cache D400-D7FF
Cache D800-DBFF
Cache DC00-DFFF
Cache E000-E3FF
Cache E400-E7FF
Cache E400-E7FF
Write Back
Write Back
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Write Protect
Write Protect
Write Protect
Write Protect
Touchscreen
Auto
Cache EC00-EFFF
PS/2 Port
USB Port 2
I/O Device Configuration
Serial Port A
Enabled
3F8/ IRQ 4
Auto
Base I/ O Address/ IRQ
Powered Port
Serial Port B
Enabled
2F8/ IRQ 3
Enabled
ECP
Base I/ O Address/ IRQ
Parallel Port
Mode
Base I/ O Address
Interrupt
378
IRQ 7
DMA Channel
Fdc on Lpt
DMA 1
Disabled
5-10 Chapter 5: Setup
Floppy Disk Controller
Serial Port C
Mode
Disabled
Enabled
Normal
3E8
Base I/ O Address
Interrupt
IRQ 5
Powered Port
Auto
Note: Must be set to On for the
7401-4xxx with Pin Pad
Serial Port D
Base I/ O Address
Interrupt
Enabled
2E8
IRQ 11
RS-232
CE00-CFFF
CC00-CDFF
6
Mode
Disk-On-Chip Address
MSR Address
MSR Interrupt
System Monitors
+12 V Status
*
*
*
*
*
*
*
*
*
+ 2.5 V Status
+ 5 V Status
CPU Temperature
System Temperature
Vcc Status
Vcore Status
Vlcd Status
Vtt Status
Multiple ROM Menu
Parallel CD-ROM Boot
On-board Intel SLP
On-board Intel LAN
Disabled
Disabled
Enabled
Chapter 5: Setup 5-11
On-board Intel PXE
Lucent WaveLAN ROM
WaveLAN PXE ROM
Selectable ROM 7
Selectable ROM 8
Selectable ROM 9
Selectable ROM 10
Selectable ROM 11
Selectable ROM 12
Selectable ROM 13
Selectable ROM 14
Selectable ROM 15
Selectable ROM 16
Beep Error Codes
Enabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Off
Large Disk Access Mode
Local Bus IDE Adapter
Advanced Chip Set Control
DOS
Both
Graphics Aperture
Enable memory gap
ECC Config
64 MB
Disabled
Disabled
Multip0le bit
AGP
SERR signal condition
Default Primary Video Adapter
PCI/ PNP UMB Resource Exclusion
C800 - CBFF
Available
Available
Available
Available
Available
CC00 – CFFF
D000 – D3FF
D400 – D7FF
D800 – DBFF
5-12 Chapter 5: Setup
DC00 - DFFF
PCI/ PNP IRQ Resource Exclusion
IRQ 3
Available
Available
Available
Available
Available
Reserved
Available
Available
Auto Select
Auto Select
Auto Select
Auto Select
Disabled
IRQ 4
IRQ 5
IRQ 7
IRQ 9
IRQ 10
IRQ 11
PCI/ IRQ line 1
PCI/ IRQ line 2
PCI/ IRQ line 3
PCI/ IRQ line 4
Boot-Time Diagnostic Screen
QuickBoot Mode
Continuous POST
Boot menu retry
Allow Warm Boot
Legacy USB Support
Enabled
Disabled
Keyboard
Disabled
Disabled
Chapter 5: Setup 5-13
Security Values
Supervisor Password Is
User Password Is
Clear
Clear
Set Supervisor Password
Set User Password
Diskette Access
Press Enter
Press Enter
Supervisor
Normal
Fixed Disk Boot Sector
Password on Boot
Disabled
Power Values
Power Savings
Disabled
Off
Standby Timeout
Auto Suspend Timeout
IDE Drive 0 Monitoring
IDE Drive 1 Monitoring
IDE Drive 2 Monitoring
IDE Drive 3 Monitoring
PCI Bus Monitoring
Off
Disabled
Disabled
Disabled
Disabled
Disabled
Auto
Video Power State Control
Boot Values
Hard Drive
CD-ROM
Removable Devices
IBA 4.0.22 Slot 0070
5-14 Chapter 5: Setup
Exit Values
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Press Enter
Press Enter
Press Enter
Press Enter
Press Enter
Save Changes
Interrupts (7401-22xx/35xx/45xx BIOS Version 2.2.1.x)
The following table lists the default settings. To resolve any conflicts,
refer to the notes that follow the table.
IRQ
System Resource
NMI
0
I/ O channel check
Reserved, interval timer
Reserved, keyboard buffer full
Reserved, cascade interrupt
Communications port (COM 2) or Port B
Communications port (COM 1) or Port A
Communications port (COM 3) or Port C
MSR
1
2
3
4
5
6
7
Parallel port 1
8
Real time clock
9
System monitor
10
11
12
Audio, LAN
Communications port (COM 4) or Port D
PS/ 2 compatible mouse port
Chapter 5: Setup 5-15
IRQ
System Resource
13
14
15
Math coprocessor
On-board IDE
Secondary IDE
Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the
Touch Screen serves as a mouse, it cannot be freed up unless you don't
want to use either. The Audio and LAN share IRQ 10, and since these
are PCI IRQs, they can move around depending on what is available in
the system.
5-16 Chapter 5: Setup
Memory Map (7401-22xx/35xx/45xx BIOS Version 2.2.1.x)
The following table details the memory map for 7401-22xx/ 35xx/ 45xx
terminals BIOS Version 2.2.1.x (Pentium III/ Celeron processors). The
ESCD area from ED000-EDFFF is not available for use as an Upper
Memory Block (UMB) by memory managers. The area from E0000-
EBFFF is currently not used by the BIOS and is available for use as UMB
by memory managers. Parts of this area may be used by future versions
of the BIOS to add increased functionality.
Address Range (hex)
Size
Description
FECFF000-FECFF01B 27
LAN PXE ROM
100000-10000000
F0000-FFFFF
255 MB Extended memory
64 kB
8 kB
4 kB
System BIOS
EE000-EFFFF
ED000-EDFFF
Main BIOS (available as UMB)
ESCD (plug and play configuration
area)
EC000-ECFFF
E0000-EBFFF
4 kB
OEM (available as UMB)
BIOS Reserved (currently available
as UMB)
48 kB
D0000-DFFFF
CE000-CFFFF
CC000-CDFFF
C0000-CBFFF
A0000-BFFFF
9FC00-9FFFF
64 kB
8 kB
Available HI DOS memory
Flash Disk (optional)
8 kB
NCR Trigantor MSR (optional)
Onboard video BIOS
48 kB
128 kB Reserved for video memory
1 kB
Extended BIOS Data (moveable by
QEMM, 386MAX)
80000-9FBFF
00000-7FFFF
127 kB Extended conventional
512 kB Conventional
Chapter 5: Setup 5-17
BIOS Default CMOS Values (7401-26xx/46xx BIOS Version
2.3.x.x)
The following are the default CMOS values for the ACPI BIOS on the
Summa II processor boards in the 7401-26xx and 46xx terminals.
Note: When installing a new BIOS from the CD, the Processor Board
type is automatically detected and the correct BIOS is automatically
installed
Main Values
Note: An asterisk (*) indicates a variable value based on system
specification.
System Time
(variable)
(variable)
Disabled
Disabled
*
System Date
Legacy Diskette A:
Legacy Diskette B:
Primary Master
Type
Auto
Total Sectors
*
Maximum Capacity
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
*
16 Sectors
Enabled
Disabled
FPI0 4/ DMA 2
Disabled
None
Transfer Mode
Ultra DMA Mode
Primary Slave
Type
Auto
Multi-Sector Transfers
LBA Mode Control
Disabled
Disabled
5-18 Chapter 5: Setup
32 Bit I/ O
Disabled
Standard
Disabled
CD-ROM
Auto
Transfer Mode
Ultra DMA Mode
Secondary Master
Type
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
Disabled
Disabled
Disabled
FPI0 4/ DMA 2
Mode 2
None
Transfer Mode
Ultra DMA Mode
Secondary Slave
Type
Auto
Multi-Sector Transfers
LBA Mode Control
32 Bit I/ O
Disabled
Disabled
Disabled
Standard
Disabled
640 KB
Transfer Mode
Ultra DMA Mode
System Memory
Extended Memory
*
Advanced Values
Installed O/S
Other
No
Secured Setup Configuration
Reset Confirmation Data
Cache Memory
No
Memory Cache
Enabled
Cache System BIOS
Cache Video BIOS
Write Protect
Write Protect
Chapter 5: Setup 5-19
Cache Base 0-512 k
Cache Base 512K-640 k
Cache Extended Memory
Cache A000-AFFF
Cache B000-BFFF
Cache C800-CBFF
Cache CC00-CFFF
Cache D000-D3FF
Cache D400-D7FF
Cache D800-DBFF
Cache DC00-DFFF
Cache E000-E3FF
Cache E400-E7FF
Write Back
Write Back
Write Back
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Write Protect
Write Protect
Write Protect
Touchscreen
Auto
Cache EC00-EFFF
PS/2 Port
USB Port 2
I/O Device Configuration
Serial Port A
Enabled
3F8/ IRQ 4
Auto
Base I/ O Address/ IRQ
Powered Port
Serial Port B
Enabled
2F8/ IRQ 3
Enabled
ECP
Base I/ O Address/ IRQ
Parallel Port
Mode
Base I/ O Address
Interrupt
378
IRQ 7
DMA Channel
Fdc on Lpt
DMA 1
Disabled
5-20 Chapter 5: Setup
Floppy Disk Controller
Serial Port C
Mode
Disabled
Enabled
Normal
3E8
Base I/ O Address
Interrupt
IRQ 5
Powered Port
Auto
Note: Must be set to On for the
7401-4xxx with Pin Pad
Serial Port D
Base I/ O Address
Interrupt
Enabled
2E8
IRQ 11
RS-232
CE00-CFFF
CC00-CDFF
6
Mode
Disk-On-Chip Address
MSR Address
MSR Interrupt
System Monitors
+12 V Status
*
*
*
*
*
*
*
*
*
+ 2.5 V Status
+ 5 V Status
CPU Temperature
System Temperature
Vcc Status
Vcore Status
Vlcd Status
Vtt Status
Multiple ROM Menu
Parallel CD-ROM Boot
On-board Intel SLP
On-board Intel LAN
Disabled
Disabled
Enabled
Chapter 5: Setup 5-21
On-board Intel PXE
Lucent WaveLAN ROM
WaveLAN PXE ROM
Selectable ROM 7
Selectable ROM 8
Selectable ROM 9
Selectable ROM 10
Selectable ROM 11
Selectable ROM 12
Selectable ROM 13
Selectable ROM 14
Selectable ROM 15
Selectable ROM 16
Beep Error Codes
Enabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Off
Large Disk Access Mode
Local Bus IDE Adapter
Advanced Chip Set Control
DOS
Both
Graphics Aperture
Enable memory gap
ECC Config
64 MB
Disabled
Disabled
Multip0le bit
AGP
SERR signal condition
Default Primary Video Adapter
Speedstep Mode
Enabled
PCI/ PNP UMB Resource Exclusion
C800 - CBFF
Available
Available
Available
Available
CC00 – CFFF
D000 – D3FF
D400 – D7FF
5-22 Chapter 5: Setup
D800 – DBFF
DC00 - DFFF
PCI/ PNP IRQ Resource Exclusion
IRQ 3
Available
Available
Available
Available
Available
Available
Reserved
Available
Available
Auto Select
Auto Select
Auto Select
Auto Select
Disabled
Enabled
IRQ 4
IRQ 5
IRQ 7
IRQ 9
IRQ 10
IRQ 11
PCI/ IRQ line 1
PCI/ IRQ line 2
PCI/ IRQ line 3
PCI/ IRQ line 4
Boot-Time Diagnostic Screen
QuickBoot Mode
Continuous POST
Boot menu retry
Allow Warm Boot
Speaker Volume
Legacy USB Support
Disabled
Keyboard
Disabled
Soft
Disabled
Chapter 5: Setup 5-23
Security Values
Supervisor Password Is
User Password Is
Clear
Clear
Set Supervisor Password
Set User Password
Diskette Access
Press Enter
Press Enter
Supervisor
Normal
Fixed Disk Boot Sector
Password on Boot
Disabled
Power Values
Power Savings
Disabled
Off
Standby Timeout
Auto Suspend Timeout
IDE Drive 0 Monitoring
IDE Drive 1 Monitoring
IDE Drive 2 Monitoring
IDE Drive 3 Monitoring
PCI Bus Monitoring
Off
Disabled
Disabled
Disabled
Disabled
Disabled
Auto
Video Power State Control
Boot Values
IBA 4.0.22 Slot 0070
Hard Drive
CD-ROM
Removable Devices
5-24 Chapter 5: Setup
Exit Values
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Press Enter
Press Enter
Press Enter
Press Enter
Press Enter
Save Changes
Interrupts (7401-26xx/46xx BIOS Version 2.3.x.x)
The following table lists the default settings. To resolve any conflicts,
refer to the notes that follow the table.
IRQ
System Resource
NMI
0
I/ O channel check
Reserved, interval timer
Reserved, keyboard buffer full
Reserved, cascade interrupt
Communications port (COM 2) or Port B
Communications port (COM 1) or Port A
Communications port (COM 3) or Port C
MSR
1
2
3
4
5
6
7
Parallel port 1
8
Real time clock
9
System monitor
10
11
12
Audio, LAN
Communications port (COM 4) or Port D
PS/ 2 compatible mouse port
Chapter 5: Setup 5-25
IRQ
System Resource
13
14
15
Math coprocessor
On-board IDE
Secondary IDE
Note: The Mouse uses IRQ 12 and so does the Touch Screen. Since the
Touch Screen serves as a mouse, it cannot be freed up unless you don't
want to use either. The Audio and LAN share IRQ 10, and since these
are PCI IRQs, they can move around depending on what is available in
the system.
5-26 Chapter 5: Setup
Memory Map (7401-26xx/46xx BIOS Version 2.3.x.x)
The following table details the memory map for 7401-26xx/ 46xx
terminals BIOS Version 2.3.1.2 (Pentium III/ Celeron processors with
ACPI). The ESCD area from ED000-EDFFF is not available for use as an
Upper Memory Block (UMB) by memory managers. The area from
E0000-EBFFF is currently not used by the BIOS and is available for use as
UMB by memory managers. Parts of this area may be used by future
versions of the BIOS to add increased functionality.
Address Range (hex)
Size
Description
FECFF000-FECFF01B 27
LAN PXE ROM
100000-10000000
F0000-FFFFF
255 MB Extended memory
64 kB
8 kB
4 kB
System BIOS
EE000-EFFFF
ED000-EDFFF
Main BIOS (available as UMB)
ESCD (plug and play configuration
area)
EC000-ECFFF
E0000-EBFFF
4 kB
OEM (available as UMB)
BIOS Reserved (currently available
as UMB)
48 kB
D0000-DFFFF
CE000-CFFFF
CC000-CDFFF
C0000-CBFFF
A0000-BFFFF
9FC00-9FFFF
64 kB
8 kB
Available HI DOS memory
Flash Disk (optional)
8 kB
NCR Trigantor MSR (optional)
Onboard video BIOS
48 kB
128 kB Reserved for video memory
1 kB
Extended BIOS Data (moveable by
QEMM, 386MAX)
80000-9FBFF
00000-7FFFF
127 kB Extended conventional
512 kB Conventional
Chapter 5: Setup 5-27
BIOS Default CMOS Values (7401-21xx/31xx BIOS Version 1.5.0.4 -
Discontinued)
The following are the BIOS default CMOS values for the terminal.
Note: When installing a new BIOS from the CD, the Processor Board
type is automatically detected and the correct BIOS is automatically
installed
Main Values
System Time
(variable)
System Date
(variable)
Legacy Diskette A:
144 MV/ 1.25 MV, 3 ½"
Legacy Diskette B:
Disabled
IDE Primary Master
Type
[Auto]
4191
16
Cylinders
Heads
Sectors/ Track
Maximum Capacity
63
2163 MB
Multi-Sector Transfers 16 Sectors
LBA Mode Control
32 Bit I/ O
Enabled
Disabled
Fast PIO 4
Disabled
Transfer Mode
Ultra DMA Mode
IDE Primary Slave
Type
None
None
IDE Secondary Master
Type
5-28 Chapter 5: Setup
IDE Secondary Slave
Type
None
Memory Cache
Enabled
Enabled
Disabled
640 kB
Cache System BIOS area
Cache Video BIOS area
System Memory
Extended Memory
Power Savings
31744 kB
Disabled
Off
Standby Timeout
Auto Suspend Timeout
Fixed Disk
Off
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Disabled
Video
IDE Drive 0 Monitoring
IDE Drive 1 Monitoring
IDE Drive 2 Monitoring
IDE Drive 3 Monitoring
PCI Bus Monitoring
Boot sequence
1. LANDesk® Service
Agent II
2. Hard Drive
Continuous POST
Disabled
Chapter 5: Setup 5-29
Advanced Values
I/O Device Configuration
Local Bus IDE adapter
Serial port A
Primary
Auto
Serial port B
Auto
Mode
Normal
Auto
Parallel port
Mode
Bi-directional
Disabled
Disabled
Disabled
No
Floppy disk controller
Disk-On-Chip Address
MSR Address
Plug and Play
Reset Configuration Data
PS/2 Mouse
No
Auto
Large Disk Access Mode
Secured Setup Configurations
DOS
No
PCI Configuration
ISA Graphics Device Installed
No
PCI/PNP ISA UMB Region Exclusion
Available (all)
5-30 Chapter 5: Setup
Interrupts (7401-21xx/31xx BIOS Version 1.5.0.4 - Discontinued)
The following table lists the default settings.
IRQ
System Resource
NMI
0
I/ O Channel Check
Reserved, Interval Timer
Reserved, Keyboard buffer full
Reserved, Cascade interrupt
Serial Port 2
1
2
3
4
Serial Port 1
5
User available
6
Reserved, Floppy
7
Parallel Port 1
8
Real Time Clock
9
NCR Motion, Thermal interrupt
LAN
10
11
12
13
14
15
Windows Sound System/ USB
Touch Screen
Reserved, Math coprocessor
On-board IDE (available if IDE is disabled)
MSR
Chapter 5: Setup 5-31
Memory Map (7401-21xx/31xx BIOS Version 1.5.0.4 -
Discontinued)
The following table details the memory map for the 7401-21xx/ 21xx
terminals BIOS Version 1.5.0.4 (Pentium processor). The ESCD area
from ED000-EDFFF is not available for use as an Upper Memory Block
(UMB) by memory managers. The area from E0000-EBFFF is currently
not used by the BIOS and is available for use as UMB by memory
managers. Parts of this area may be used by future versions of the BIOS
to add increased functionality.
Address Range (hex)
Size
Description
FECFF000-FECFF01B 27
LAN PXE ROM
100000-10000000
F0000-FFFFF
255 MB Extended memory
64 kB
8 kB
4 kB
System BIOS
EE000-EFFFF
ED000-EDFFF
Main BIOS (available as UMB)
ESCD (plug and play configuration
area)
EC000-ECFFF
E0000-EBFFF
4 kB
OEM (available as UMB)
48 kB
BIOS Reserved (currently available
as UMB)
D0000-DFFFF
CE000-CFFFF
CC000-CDFFF
C8000-CBFFF
A0000-C7FFF
9FC00-9FFFF
64 kB
8 kB
Available HI DOS memory
Flash Disk (optional)
8 kB
NCR Trigantor MSR (optional)
Available HI DOS memory
16 kB
160 kB Video memory and BIOS
Extended BIOS Data (moveable by
QEMM, 386MAX)
1 kB
80000-9FBFF
00000-7FFFF
127 kB Extended conventional
512 kB Conventional
5-32 Chapter 5: Setup
Chapter 6: Operating System Recovery
Introduction
This chapter discusses procedures how to recover the Operating System
using the integrated or parallel CD-ROM drive. The software is
distributed on bootable CD-ROM media. The drivers necessary to run
the CD-ROM are temporarily installed during boot.
It is also possible to perform a BIOS update using a network connection.
Refer to the NCR FitClient Software User's Guide for information about
that procedure.
Prerequisites
The following are required on the 7401 to perform an OS recovery using
a CD:
•
Bootable CD-ROM drive
− Integrated 7401-F058/ F059
− External 2336-K007 (Parallel CD-ROM – Series 5 or Series 6)
•
•
The terminal BIOS must be 1.02.00.00 or greater.
− MicroSolutions BackPack CD-ROM Series 6 requires BIOS
2.1.1.1 or greater
Keyboard
Caution: When performing an OS recovery from a larger source image
(larger disk) to a smaller destination disk you must use the special
procedure described in the OS Recovery from a Larger Disk Image section
that follows.
6-2 Chapter 6: Operating System Recovery
7401-22xx/35xx Prerequisite
On terminals equipped with Pentium III/ Celeron processors you must
release memory resources to permit CD-ROM access. Refer to the Setup
chapter and make the following changes to the BIOS settings (Setup
Utility).
•
•
Reset BIOS to Default settings
Set the On-Board Intel PXE to Disabled
External CD-ROM
If you do not have an integrated CD-ROM drive, connect the external
CD-ROM as follows.
1. Connect the external CD-ROM (2336-K007) drive to the parallel port
on the terminal.
2. Connect the opposite end of the CD-ROM cable (end with the
power connector pigtail) to the CD-ROM drive parallel connector.
Parallel Connector
Power
Connector
Parallel Connector
18250
Chapter 6: Operating System Recovery 6-3
Updating Procedures
1. Apply power to the terminal so the CD-ROM drive can be opened.
2. Insert the CD that contains the operating system image.
7401 Model
Software CD LPINs
Win2000
WinXPe
WinNT
Win98
7401-21xx, 31xx
Not Supported
Not Supported
D370-0433-0100
D370-0444-0100 *
7401-22xx, 25xx, D370-0504-0100
32xx, 35xx
D370-0485-0100
D370-0483-0100
D370-0481-0100 *
7401-26xx
7401-45xx
7401-46xx
D370-0484-0100
D370-0554-0100
D370-0484-0100
D370-0567-0100
Not Supported
D370-0567-0100
D370-0483-0100
D370-0553-0100
D370-0553-0100
Not Supported
Not Supported
Not Supported
Note: * Support for Windows 98 has been discontinued.
3. Boot the terminal.
4. Press F2 at the screen prompt to enter the Setup Utility.
5. In the Advanced menu, select I/O Device Configuration.
6. Verify that LPT 1 Mode is set to ECP.
7. Go back to the Advanced menu, select Multiple ROM Menu.
8. Set the Parallel CD-ROM Boot to Enabled.
9. Exit Setup and Save Changes.
As the terminal reboots, you should see a message during boot
indicating that the CD-ROM has been recognized:
Micro Solutions BACKPACK CD-ROM v0.3
. . .
Booting from BACKPACK CD
Starting MS-DOS
10. Follow the DOS screen prompts. After each entry you are asked to
confirm your input. You can use 1 or y for Yes, 2 or n for No.
6-4 Chapter 6: Operating System Recovery
11. Enter whether or not you want to perform Disk verification.
(Answering Yes takes twice as long, but is recommended.)
If Yes is selected:
•
The Ghost software verifies write operations and handles bad
FAT clusters.
•
The Ghost error file (GHOST.ERR) is displayed before rebooting
If No is selected:
•
The Ghost error file is displayed before rebooting only if Ghost
aborts.
Caution: If the error file is displayed, the batch file pauses for
user input before rebooting. You may use Ctrl-C to cancel out of
the batch file if you want to see the error file again, but nothing
should be done that writes to the hard disk before rebooting.
GHOST.ERR is on the RAM disk and is lost on reboot.
12. Select which type of recovery you want to perform from the next
menu (normally option #1).
1) Redo entire disk with the first partition the same size.
2) Redo the first OS partition.
3) Redo the second OS partition.
The Ghost software then begins the disk recovery from the CD. It
displays a progress bar and gives you an estimate how long the
process should take.
When the recovery process is completed, the client hard disk is
restored to its preinstalled condition, as originally received from the
factory.
13. At the completion of the recovery process remove the CD and press
Enter to reboot the terminal.
14. Enter Setup when the terminal reboots and reset the Parallel CD-
ROM Boot to Disabled.
Chapter 6: Operating System Recovery 6-5
Completing the OS Installation (Win2000)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most of
the additional software and drivers that are included in the disk image.
Complete the installation as follows.
1. After the terminal reboots, it will perform a disk check and then
continue with the Windows 2000 installation.
2. Enter the User Name and Organization.
3. Enter the Computer Name for the client.
4. Enter the Administrator’s Account Password (optional)
5. When prompted, press Finish to reboot the client.
6. Login when prompted.
7. Run the MicroTouch screen calibration from the Desktop icon.
Completing the OS Installation (WinXPe)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most of
the additional software and drivers that are included in the disk image.
Complete the installation as follows.
1. Click the Admin button to login as Administrator.
2. Read the EULA (End-User License Agreement) information in the
DOS window, then type EXIT and press Enter to close the DOS
window.
3. Start the Network Setup Wizard.
4. Select options to identify the network information for the terminal
environment.
5. Enter the Computer Description.
6. Enter the Computer Name.
7. Enter the Workgroup Name.
8. When prompted, press Finish to reboot the terminal.
6-6 Chapter 6: Operating System Recovery
9. Log in when prompted.
10. Open the Control Panel or use the TouchWare Icon on the desktop
and run the MicroTouch screen calibration.
Completing the OS Installation (WinNT)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most of
the additional software and drivers that are included in the disk image.
Complete the installation as follows.
1. After the terminal reboots, press Next at the Windows Setup screen.
2. Accept the Microsoft license agreement.
3. Enter the User Name and Organization.
4. Enter the Computer Name for the client.
5. Enter the Administrator’s Account Password (optional)
6. When prompted, press Finish to reboot the client.
7. Log in when prompted.
8. Open the Control Panel and run the MicroTouch screen calibration.
Completing the OS Installation (Win98) – (Discontinued)
The system automatically reboots when the image recovery is complete
and starts the software installation. This installation also installs most of
the additional software and drivers that are included in the disk image.
Complete the installation as follows.
1. When the terminal boots it enters the Windows setup routine.
Note: When installing Win98 on terminals with Processor Boards
(7401-21xx/ 31xx) there are few differences in the procedure as
follows:
a) The terminal starts the Add New Hardware Wizard.
b) For each device found, permit Windows to search for new
drivers (take defaults).
Chapter 6: Operating System Recovery 6-7
c) After each driver is installed you are asked to reboot. Answer
No.
2. At the User Information screen, enter the User information. This
can be done using a keyboard or you can use the touch screen
keyboard. After entering the information, press Enter or touch OK.
3. Go into the Control Panel and set the terminal Date and Time.
4. In the Control Panel, run the MicroTouch screen calibration.
6-8 Chapter 6: Operating System Recovery
Gold Disk Contents
This section describes the contents of each of the Gold Disk Images,
including all the additions and changes that were made on top of the
generic operating system.
Note: For each operating system, NCR strongly recommends that the
drivers placed in the c:\installdirectory be left there for the
purposes of servicing and maintaining the system. If you are using the
information in this section to build your own operating system image
and not using NCR's provided OS Recovery image as a base image,
then we recommend that all installed drivers be placed in a similar
c:\installdirectory for support.
Microsoft Operating System License Agreements
When purchasing a workstation or kiosk preloaded with a Microsoft
operating system, the application provider must follow certain license
agreement guidelines. Listed below are some of the major points of
Microsoft’s “Embedded Software” agreement, which currently covers
DOS, Win 3.11, Windows 95, Windows 98, Windows NT, Windows
2000, and Windows XPe.
•
The end user application should not permit the user (typically a
cashier) to exit the application so that they may be able to browse
the operating system desktop, explorer, or other Microsoft
operating system user interface elements. This does not apply to
servicing, upgrading, or diagnosing problems for the workstation
by services or field engineers. This restriction is meant to ensure
that the end user is only permitted to navigate within the confines
of the end user’s application under normal operating conditions.
•
The NCR OS Recovery image can only be used to recover or update
systems with licenses procured from NCR.
Chapter 6: Operating System Recovery 6-9
Operating System Restrictions
The following section describes restrictions for operating systems used
with the 7401 terminal.
Standby and Hibernate Mode Restriction
When using a 7401 terminal without a keyboard or mouse, the
Windows 2000, Windows XP PRO, and Windows XP Embedded OS
Standby Mode and Hibernate Mode should be avoided. These two modes
place the hardware in a low power state that requires an interrupt to
restart the processor.
The Windows 2000 and Windows XP Embedded Gold Disk Images
disable Hibernate Mode and Standby Mode on the 7454 terminal. These
two modes should not be used without a keyboard or mouse.
NCR 7401-22xx/25xx/32xx/35xx Win2000 Operating System Recovery
Software (Version 02.03.00.01)
(LPIN: D370-0504-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows 2000 license.
7401-22xx/ 25xx/ 32xx/ 35xx Windows 2000 Operating System Recovery
Software provides the means of restoring the operating system to the
hard disk of a 7401 terminal. The bootstrap program (di_intel.bsd) and
disk recovery boot image (di_intel.bid) are downloaded to the target
terminal over the network and restore the hard disk to the preinstalled
state as shipped from the factory. The following software is installed:
•
•
•
•
•
Microsoft Windows 2000 Professional with Service Pack 2
Microsoft Internet Explorer 5.5 (version 5.50.4134.0600)
SMI Lynx EM/ EM+ Video driver (version 5.0.2195.178)
SoundFusion Audio driver (version 5.12.01.3041)
Intel 82559 Ethernet LAN drivers (version 5.0.67.0)
6-10 Chapter 6: Operating System Recovery
•
•
•
MicroTouch driver (version 5.62)
NCRSYSM driver (version 2,02,01,002)
Windows Installer (version 1.1)
The following drivers are not installed automatically, but can be
installed from their respective locations:
•
•
Backpack CD-ROM (3.02)
Edgeport USB (1.15.02)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ USB
Configures the following settings/ revisions:
•
•
Preinstalls W2K to include the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
•
Runs Sysprep, using sysprep.inf and sysprep.bat, so that the mini
installation will run on initial boot with the following parameters:
− Skip EULA
− Automatically include PID
•
Establishes a FAT32 primary system partition that fills the entire
drive
•
•
•
•
•
•
•
•
•
Includes necessary OS cab files in C:\ Install
Installs SP1 and SP2
Installs SMI Control Panel
Installs Intel Proset utility
Enables APM
Sets 'APM monitor shutoff' to 'Never'
Enables PME (in Intel Proset utility) set to 'Hardware Default'
Enables DMA
Sets color to 16 bit
Chapter 6: Operating System Recovery 6-11
NCR 7401-26xx/46xx Win2000 Operating System Recovery Software
(Version 02.05.00.02)
(LPIN: D370-0484-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows 2000 license.
7401-26xx/ 46xx Windows 2000 Operating System Recovery Software
provides the means of restoring the operating system to the hard disk of
a 7401 terminal that has a Summa II processor board with ACPI BIOS.
The bootstrap program (di_intel.bsd) and disk recovery boot image
(di_intel.bid) are downloaded to the target terminal over the network
and restore the hard disk to the preinstalled state as shipped from the
factory. The following software is installed:
•
•
•
•
•
•
•
•
Microsoft Windows 2000 Professional with Service Pack 2
Microsoft Security Rollup Package (W2KSRP1)
Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1)
SMI Lynx 3DM/ 3DM+ Video driver (version 5.0.2195.178)
ESS Allegro Audio (5.12.1.1167)
Intel 82559 Ethernet LAN drivers (version 5.0.67.0)
MicroTouch driver (version 5.63 SR3)
NCRSYSM installed (3.0.4.12) – Minimum required for ACPI
support
•
•
Windows Installer (version 2.0)
ATX Printer driver (1.03)
6-12 Chapter 6: Operating System Recovery
The following drivers are not installed automatically, but can be
installed from their respective locations:
•
•
•
•
Backpack CD-ROM (3.02)
Magtec MCR (1.01.07)
USB Camera (2.15)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ MCR
C:\ Install\ Drivers\ Camera
C:\ Install\ Drivers\ USB
Edgeport USB (2.15)
Configures the following settings/ revisions:
•
•
Preinstalls W2K to include the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
•
Runs Sysprep, using sysprep.inf and sysprep.bat, so that the mini
installation will run on initial boot with the following parameters:
− Automatically include PID
•
Establishes a FAT32 primary system partition that fills the entire
drive
•
•
•
•
•
•
•
•
•
Includes necessary OS cab files in C:\ Install
Installs SMI Control Panel (4.3.5)
Installs Intel Proset utility
Enables PME (in Intel Proset utility) set to 'Hardware Default'
Enables DMA (DMACheck.exe provided in C:\ Install)
Sets Resolution to 800x600, color to High
Makes PinPad testing folder available in C:\ Install\ Drivers\ PinPad
Replaces the standard EULA with the NCR-specific EULA
Installs MS SNMP, set to Manual
Chapter 6: Operating System Recovery 6-13
•
Addresses hotplug keyboard issue, registry values added:
KLM\ System\ CurrentControlSet\ Services\ i8042prt\ Parameters
•
•
•
Value: Headless
Type: REG_DWORD
Data: 0x1
•
•
Runs TerminalCheck.exe in Run registry to determine correct
hardware platform (otherwise it will shut down)
Hides MS splash screen by adding / noguiboot parameter to boot.ini
6-14 Chapter 6: Operating System Recovery
NCR 7401-45xx Win2000 Operating System Recovery Software
(Version 02.04.00.02)
(LPIN: D370-0554-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows 2000 license.
7401-45xx Windows 2000 Operating System Recovery Software
provides the means of restoring the operating system to the hard disk of
a 7401 terminal. The bootstrap program (di_intel.bsd) and disk
recovery boot image (di_intel.bid) are downloaded to the target
terminal over the network and restore the hard disk to the preinstalled
state as shipped from the factory. The following software is installed:
•
•
•
•
•
•
•
•
•
•
•
Microsoft Windows 2000 Professional with Service Pack 2
Microsoft Internet Explorer 5.5 (version 5.50.4134.0600)
SMI Lynx EM/ EM+ Video driver (version 5.0.2195.178)
SoundFusion Audio driver (version 5.12.01.3041)
Intel 82559 Ethernet LAN drivers (version 5.0.67.0)
MicroTouch driver (version 5.63)
NCRSYSM installed (3.0.1.9)
Windows Installer (version 1.1)
ATX Printer installed (1.05)
MagTec magnetic card reader installed (1.01.07)
Sun JVM installed (1.3.1_01)
Chapter 6: Operating System Recovery 6-15
The following drivers are not installed automatically, but can be
installed from their respective locations:
•
•
Backpack CD-ROM (3.02)
Edgeport USB (1.15.2)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ USB
Configures the following settings/ revisions:
•
•
Preinstalls W2K to include the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
•
Runs Sysprep, using sysprep.inf and sysprep.bat, so that the mini
installation will run on initial boot with the following parameters:
− Automatically include PID
•
Establishes a FAT32 primary system partition that fills the entire
drive
•
•
•
•
•
•
•
•
•
•
•
Includes necessary OS cab files in C:\ Install
Installs SP1 and SP2
Installs SMI Control Panel
Installs Intel Proset utility
Enables APM
Sets APM monitor shutoff' to ‘Never’
Enables PME (in Intel Proset utility) set to 'Hardware Default'
Enables DMA
Sets color to 16 bit
Makes PinPad testing folder available in C:\ Install\ Drivers\ PinPad
Changes audio hardware acceleration from ‘standard’ to ‘emulation
only’
•
Replaces the standard EULA with the NCR-specific EULA
6-16 Chapter 6: Operating System Recovery
NCR 7401-22xx/25xx/32xx/35xx WinXPe Operating System Recovery
Software (Version 02.05.00.01)
(LPIN: D370-0485-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows XPe license.
7401-22xx/ 25xx/ 32xx/ 35xx Windows XPe Operating System Recovery
Software provides the means of restoring the operating system to the
hard disk of a 7401 POS terminal. The bootstrap program (di_intel.bsd)
and disk recovery boot image (di_intel.bid) are downloaded to the
target terminal over the network and restore the hard disk to the
preinstalled state as shipped from the factory. This enables installation
of the following software:
•
•
•
•
•
Microsoft Windows XPe w/ SP1
SMI Lynx 3DM/ 3DM+ Video driver (6.13.10.227)
Intel 82559 Ethernet LAN drivers (6.01.03.0000)
NCRSYSM driver (3.0.4.12)
MicroTouch drivers (5.64)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
•
•
•
Backpack CD-ROM (4.0.100.1190) C:\ Install\ Drivers\ CDRom
Edgeport USB (2.20)
C:\ Install\ Drivers\ USB
Inside Out Networks
Watchport/ V Camera (2.20)
C:\ Install\ Drivers\ Camera
Chapter 6: Operating System Recovery 6-17
Furthermore, the following settings/ revisions have been configured:
•
•
Preinstalled XPe to include the Product ID Number (PID)
Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\ Software\ NCR\ Gold Drive
•
Established a NFTS primary system partition that fills the entire
drive
•
•
•
•
•
•
•
•
•
•
Included necessary OS cab files in C:\ Install
Installed SMI Control Panel (4.2.2)
Installed Intel Proset utility
Set virtual memory to 128
Enabled APM
Set ‘APM monitor shutoff’ to ‘Never’
Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’
Set color to 24 bit
Added SetResolution.exe to RunOnce registry.
Added NCR-specific EULA.
6-18 Chapter 6: Operating System Recovery
NCR 7401-26xx/46xx WinXPe Operating System Recovery Software
(Version 02.05.00.01)
(LPIN: D370-0567-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows XPe license.
7401-26xx/ 46xx Windows XPe Operating System Recovery Software
provides the means of restoring the operating system to the hard disk of
a 7401 POS terminal. The bootstrap program (di_intel.bsd) and disk
recovery boot image (di_intel.bid) are downloaded to the target
terminal over the network and restore the hard disk to the preinstalled
state as shipped from the factory. This enables installation of the
following software:
•
•
•
•
•
•
•
Microsoft Windows XPe w/ SP1
SMI Lynx 3DM/ 3DM+ Video driver (6.13.10.227)
Intel 82559 Ethernet LAN drivers (6.01.03.0000)
NCRSYSM driver (3.0.4.12)
MicroTouch drivers (5.64)
Edgeport USB driver (2.20)
Practical Automation ATX 38 Printer driver (V1.04)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
•
•
•
Backpack CD-ROM (4.0.100.1190) C:\ Install\ Drivers\ CDRom
HyperCom available (V4.9.0)
C:\ Install\ Drivers\ HperCom
Inside Out Networks
Watchport/ V Camera (2.20)
C:\ Install\ Drivers\ Camera
C:\ Install\ Drivers\ MagTek
•
Magtec MCR (1.01.07)
Chapter 6: Operating System Recovery 6-19
Furthermore, the following settings/ revisions have been configured:
•
•
Preinstalled XPe to include the Product ID Number (PID)
Placed the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\ Software\ NCR\ Gold Drive
•
Established a NFTS primary system partition that fills the entire
drive
•
•
•
•
•
•
•
•
•
•
Included necessary OS cab files in C:\ Install
Installed SMI Control Panel (4.2.2)
Installed Intel Proset utility
Set virtual memory to 128
Enabled APM
Set ‘APM monitor shutoff’ to ‘Never’
Set ‘Enable PME’ (in Intel Proset utility) to ‘Hardware Default’
Set color to 24 bit
Added SetResolution.exe to RunOnce registry.
Added NCR-specific EULA.
6-20 Chapter 6: Operating System Recovery
NCR 7401-/22xx/25xx/26xx/32xx/35xx NT Operating System
Recovery Software (Version 02.05.00.02)
(LPIN: D370-0483-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows NT Workstation 4.0 license.
7401-22xx/ 25xx/ 26xx/ 32xx/ 35xx NT Operating System Recovery
Software provides the means of restoring the operating system to the
hard disk of a 7401 terminal that has either a Summa or Summa II
processor board. The bootstrap program (di_intel.bsd) and disk
recovery boot image (di_intel.bid) are downloaded to the target
terminal over the network and restore the hard disk to the preinstalled
state as shipped from the factory. The following software is installed:
•
•
•
•
•
•
•
•
•
Microsoft Windows NT Workstation 4.0 with Service Pack 6a
Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1)
MicroTouch drivers (5.63 SR3)
SMI Lynx 3DM Video driver (4.00.1381.0178)
SoundFusion Audio driver (4.01.2086)
ESS Allegro Audio (4.03.00.3077)
Intel 82559 Ethernet LAN drivers (5.00.66.0000)
NCRSYSM driver (3.0.4.12)
Windows Installer (2.0)
The following drivers are not installed automatically, but can be
installed from their respective locations:
•
•
•
Backpack CD-ROM (2.04)
Edgeport USB (2.15)
USB Camera (2.15)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ USB
C:\ Install\ Drivers\ Camera
Configures the following settings/ revisions:
Preinstalls NT to include the Product ID Number (PID)
•
Chapter 6: Operating System Recovery 6-21
•
•
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
Runs Sysprep (so that the mini installation will run on initial boot)
with the following parameters:
− Automatically include PID
•
•
•
Host.cmd set in RunOnce to update the registry
Establishes a 2gb FAT16 primary system partition
Establishes a secondary NTFS partition that fills the remainder of
the drive
•
•
•
•
•
•
•
•
•
•
Includes necessary OS cab files in C:\ Install
Makes SP6a folder available in C:\ Install (installed)
Installs SMI Control Panel (4.3.5)
Installs Intel Proset utility
'Enable PME' (in Intel Proset utility) set to 'Hardware Default'
Replaces the standard EULA with the NCR-specific EULA
Installs MS SNMP, set to Manual
Disables SoundFusion Audio drivers in Devices Startup
Disables ESS Audio Drivers
Runs TerminalCheck.exe in Run registry to determine correct
hardware platform (otherwise it will shut down)
•
Runs EnableAudioDriver.exe in Run registry to enable the
appropriate sound driver (SoundFusion or ESS)
•
•
•
Enables DMA (DMACheck.exe provided in C:\ Install)
Hides MS splash screen by adding / noguiboot parameter to boot.ini
Mutes Volume Line-In
6-22 Chapter 6: Operating System Recovery
NCR 7401-21xx/31xx NT Operating System Recovery Software
(Version 01.04.01.00)
(LPIN: D370-0433-0100)
Installs the following software:
•
Microsoft Windows NT Workstation 4.0 with Service Pack 4a.
Service Pack 6 included (but not installed) on the disk
•
•
•
•
•
•
•
•
Microsoft Internet Explorer 5.0
MicroTouch TouchWare Version 5.4 for Mouse Port software
Chips & Technologies 69000 Video driver
CrystalWare Audio driver
Intel EtherExpress software
Intel PIIX Bus Master IDE drivers
M-Systems Disk-On-Chip 2000 driver (not installed) available
Backpack CD-ROM drivers (not installed) available
Configures the following settings/ revisions:
•
Enables the NT Dump settings to:
− send an administrative alert
− write dump to file
− overwrite existing file
− auto reboot after dump
Mutes the Volume Line-In
•
•
Changes event log to overwrite events as needed for the Application
Type event logs
•
Changes the Windows Scroll Bar Size from 16 to 18 pixels for easier
Touch response
Chapter 6: Operating System Recovery 6-23
•
•
Sysprep.inf answer file created to:
− Skip EULA
− Preinstall the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Version in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
•
•
Windows Installer (Version 1.1) installed
Removes the following key from the registry (as a current COM9
issue workaround):
Hkey_Local_Machine\System\CurrentControlSet\Servic
es\Serial\Parameters\ Serial 10999
•
Changes page file size to 139-256
6-24 Chapter 6: Operating System Recovery
NCR 7401-4xxx NT Operating System Recovery Software
(Version 02.05.00.02)
(LPIN: D370-0553-0100)
Note: This product should only be used on 7401 terminals with a
Microsoft Windows NT Workstation 4.0 license.
The 7401-4xxx NT Operating System Recovery Software provides the
means of restoring the operating system to the hard disk of a 7401-45xx
terminal that has a Summa processor board or s 7401-46xx terminal that
has Summa II processor board. The bootstrap program (di_intel.bsd)
and disk recovery boot image (di_intel.bid) are downloaded to the
target terminal over the network and restore the hard disk to the
preinstalled state as shipped from the factory. The following software is
installed:
•
•
•
•
•
•
•
•
•
•
Microsoft Windows NT Workstation 4.0 with Service Pack 6a
Microsoft Internet Explorer 6.0 SP1 (6.0.2800.1106 SP1)
SMI Lynx 3DM Video (4.00.1381.0178)
SoundFusion Audio (4.01.2086)
ESS Allegro Audio (4.03.00.3077)
Intel 82559 Ethernet LAN (5.00.66.0000)
NCRSYSM (3.0.4.12)
Windows Installer (2.0)
MicroTouch (5.63 SR3)
ATX Printer (1.05)
The following drivers are not installed automatically, but can be
installed from their respective locations:
•
•
•
•
Backpack CD-ROM (2.04)
Edgeport USB (2.15)
Magtec MCR ((1.01.07)
USB Camera (2.15)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ USB
C:\ Install\ Drivers\ Magtec
C:\ Install\ Drivers\ Camera
Chapter 6: Operating System Recovery 6-25
Configures the following settings/ revisions:
•
•
Preinstalls NT to include the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
•
Runs Sysprep (so that the mini installation will run on initial boot)
with the following parameters:
− Automatically include PID
•
•
•
Host.cmd set in RunOnce to update the registry
Establishes a 2gb FAT16 primary system partition
Establishes a secondary NTFS partition that fills the remainder of
the drive
•
•
•
•
•
•
•
•
•
•
•
Includes necessary OS cab files in C:\ Install
Makes SP6a folder available in C:\ Install (installed)
Installs SMI Control Panel (4.3.5)
Installs Intel Proset utility
'Enable PME' (in Intel Proset utility) set to 'Hardware Default'
Makes PinPad testing folder available in C:\ Install\ Drivers\ PinPad
Replaces the standard EULA with the NCR-specific EULA.
Installs MS SNMP, set to Manual
Disables SoundFusion Audio drivers in Devices Startup
Disables ESS Audio drivers
Runs TerminalCheck.exe in Run registry to determine correct
hardware platform (otherwise it will shut down)
•
Runs EnableAudioDriver.exe in Run registry to enable the
appropriate sound driver (SoundFusion or ESS)
•
•
•
Enables DMA (DMACheck.exe provided in C:\ Install)
Hides MS splash screen by adding / noguiboot parameter to boot.ini
Starts SerMouse device so trackball works properly
6-26 Chapter 6: Operating System Recovery
NCR 7401-22xx/25xx/32xx/35xx Win98 Operating System Recovery
Software (Version 02.03.00.01)
(LPIN: D370-0481-0100)
Note: Support for Windows 98 has been discontinued. This product should
only be used on 7401 terminals with a Microsoft Windows 98 license.
7401 22xx/ 25xx/ 32xx/ 35xx Win98 Operating System Recovery
Software provides the means of restoring the operating system to the
hard disk of a 7401 terminal. The bootstrap program (di_intel.bsd) and
disk recovery boot image (di_intel.bid) are downloaded to the target
terminal over the network and restore the hard disk to the preinstalled
state as shipped from the factory. The following software is installed:
•
•
•
•
•
•
•
•
Microsoft Windows 98 Second Edition
Microsoft Internet Explorer 5.5 (version 5.50.4134.0600)
MicroTouch driver (version 5.62)
SMI Lynx 3DM Video driver (version 4.12.01.0034)
SoundFusion Audio driver (version 4.12.01.0034)
Intel 82559 Ethernet LAN drivers (version 5.00.67.0000)
NCRSYSM driver (version 2.01.01.004)
Windows Installer (version 1.1)
The following drivers are not installed automatically, but can be
installed from their respective locations (Readme files exist in these
locations, as well):
•
•
Backpack CD-ROM (3.04)
Edgeport USB (1.15.2)
C:\ Install\ Drivers\ CDRom
C:\ Install\ Drivers\ USB
Configures the following settings/ revisions:
•
•
Preinstalls Win98 to include the Product ID Number (PID)
Places the Gold Drive Part Number, Date Created, LPIN, and
Release in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
Chapter 6: Operating System Recovery 6-27
•
•
Adds Userinfo.exe to Start Menu to capture User Name, User
Organization, Computer Name, and Workgroup (once the user has
entered this information, userinfo will remove itself from the Start
Menu)
Establishes a FAT32 primary system partition that fills the entire
drive
•
•
•
Includes necessary OS cab files in C:\ Install
Installs Intel Proset Utility
Applies a Microsoft hotfix to replace usbhub.sys version 4.10.2222
with 4.10.2223; this executable has been placed in
C:\Install\Drivers\USB\Hotfix
•
•
Enables DMA
Disables DSound Acceleration and Sensaura/ EAX in the
SoundFusion control panel
•
•
•
•
Disables game device and joystick
Sets to High Color
Enables PME (in Intel Proset utility) set to 'Hardware Default'
Mutes the Volume Line-In
6-28 Chapter 6: Operating System Recovery
NCR 7401-21xx/31xx Win98 Operating System Recovery Software
(Version 01.01.00.00)
(LPIN: D370-0444-0100)
Note: Support for Windows 98 has been discontinued.
Installs the following software:
•
•
•
•
•
•
•
•
•
Microsoft Windows 98 Second Edition
Microsoft Internet Explorer 5.0
MicroTouch TouchWare Version 5.4 for Mouse Port software
Chips & Technologies 69000 Video driver
Crystal Audio driver
Intel 8255x-based PCI Ethernet Adapter
Intel PIIX Bus Master IDE drivers
Windows Installer (Version 1.1)
Backpack CD-ROM drivers available (not installed)
Configures the following settings/ revisions:
•
•
Mutes the Volume Line-In
Places the Gold Drive Part Number, Date Created, LPIN, and
Version in Registry under:
HKey-Local_Machine\Software\NCR\Gold Drive
Chapter 6: Operating System Recovery 6-29
OS Recovery from a Larger Disk Image
The following procedure should be used to restore an Operating
System when the destination disk is smaller than the source image (i.e.
OS Recovery was made on a 10 GB source disk, but is being recovered
on a 4.3 GB drive).
1. Boot the system.
You should see a message during boot indicating that the CD-ROM
has been recognized:
Micro Solutions BACKPACK CD-ROM v0.3
. . .
Booting from BACKPACK CD
Starting MS-DOS
2. Follow the DOS screen prompts. After each entry, you are asked to
confirm your input. You can use 1 or y for Yes, 2 or n for No.
3. Enter No at the Disk verification question.
4. Select which type of recovery you want to perform from the next
menu (normally option #1).
1) Redo entire disk with the first partition the same size.
2) Redo the first OS partition.
3) Redo the second OS partition.
5. At the Press any key to continue dialog box, press [CTRL]-C to abort
the process. When asked Terminate batch job?
Answer Y.
6. From the command prompt, change to drive Z, which is the location
of the Ghost software (CD-ROM drive).
7. Run the Ghost command.
Ghost.exe
8. Press Enter.
9. Select Local → Disk → From Image and press Enter.
6-30 Chapter 6: Operating System Recovery
10. The directory that Ghost is now looking in should be Z: (if not,
switch to Z). Select the File name to load image from file
(nnnnnnn.gho) and press Enter.
11. Select the Local destination drive and press Enter.
12. Set the sizes of the primary and secondary partitions as follows.
O/S
Primary Partition/ Format
Secondary Partition Size
DOS
2 GB/ FAT16
2 GB/ FAT16
Win95
2 GB/ FAT16
Fill remainder as FAT 32
WinNT
Win98
2 GB/ FAT16
Fill remainder as NTFS
Single FAT 32 partition
Single FAT 32 partition
Single NTFS partition
N/ A
N/ A
N/ A
Win2000
WinXPe
Note: In order to do this you may need to clear the amount from
the second partition.
13. Press Enter.
14. If you are recovering from Win9x, it is likely that the second
partition will be too small for FAT32. If so, a dialog is displayed
Converting partition from FAT32 to FAT, proceed?
Choose Yes.
15. At the next dialog box,
Proceed with disk load? Destination drive will be
permanently overwritten,
Choose Yes to start the recovery process.
Chapter 7: BIOS Updating Procedures
Introduction
The terminal's BIOS can be updated using a parallel CD-ROM drive
and software available on bootable CD-ROM media. The drivers
necessary to run the CD-ROM are temporarily installed during boot.
This chapter describes this procedure.
It is also possible to perform a BIOS update using a network
connection. Refer to the NCR FitClient Software User's Guide for
information about that procedure.
Crisis Recovery
In the event the BIOS becomes corrupt, such as the result of a power
failure during the BIOS Update procedure, you can use the method
discussed later in this chapter in the BIOS Crisis Recovery section to
recover the BIOS.
Prerequisites
The following are required on the 7401 in order to perform a BIOS
update using a CD.
•
Bootable CD-ROM drive
− Integrated 7401-F058/ F059
− External 2336-K007 (Parallel CD-ROM – Series 5 or Series 6)
•
The terminal BIOS must be 1.02.00.00 or greater.
− MicroSolutions BackPack CD-ROM Series 6 requires BIOS
2.1.1.1 or greater
•
•
Keyboard
NCR BIOS and BIOS Update Software
(LPIN: A370-0022-0100)
7-2 Chapter 7: BIOS Updating Procedures
Updating Procedures
External CD-ROM
If you do not have an integrated CD-ROM drive, connect the Backpack
External CD-ROM as follows.
1. Connect the external CD-ROM (2336-K007) drive to the parallel
port on the terminal.
2. Connect the power connector to the CD-ROM drive.
Parallel Connector
Power
Connector
Parallel Connector
18250
Chapter 7: BIOS Updating Procedures 7-3
3. Apply power to the terminal so the CD-ROM drive can be opened.
4. Insert the BIOS update CD.
NCR BIOS and BIOS Update Software
LPIN: A370-0022-0100
5. Boot the terminal.
6. Press F2 at the screen prompt to enter the Setup Utility.
7. In the Advanced menu, select I/O Device Configuration.
8. Verify that LPT 1 Mode is set to ECP.
9. Go back to the Advanced menu, select Multiple ROM Menu.
10. Set the Parallel CD-ROM Boot to Enabled.
11. Exit Setup and Save Changes.
As the terminal reboots, you should see a message during boot
indicating that the CD-ROM has been recognized:
Micro Solutions BACKPACK CD-ROM v0.3
. . .
Booting from BACKPACK CD
Starting MS-DOS
12. Follow the screen prompts on the client to update the BIOS. You
can select two methods to run the update program.
•
Automatic BIOS Update – update process runs unattended
Note: You will see a prompt for terminal model and serial
number information if the program detects invalid information
in the current BIOS, or if you are replacing the Processor Board,
in which case there is not model/ serial number information in
the BIOS.
Important: Model/ Serial Number is mandatory for FitClient
operation.
•
Interactive BIOS Update – permits you to input/ replace the
model/ serial number information that is stored in the BIOS.
Note: Model/ Serial number data that is currently stored in the
BIOS is displayed during power up.
7-4 Chapter 7: BIOS Updating Procedures
13. When you get the green window, this indicates a successful update.
14. Remove the CD.
15. Press any key to reboot.
16. Enter Setup when the terminal reboots and load the Setup
Defaults (Exit Menu).
17. From the Advanced menu, select Reset Configuration Data and
then use the space bar to change the selection to Yes.
18. Exit Setup and Save Changes.
19. Remove the CD during reboot for the OS to begin. When system is
restored, reset the BIOS to normal defaults.
Chapter 7: BIOS Updating Procedures 7-5
BIOS Crisis Recovery
The procedures below provide a way to restore the BIOS resulting
from a non-recoverable condition.
Note: Use this BIOS crisis recovery procedure only for a
NON-RECOVERABLE BIOS failure. A non-recoverable BIOS state
typically results from power loss during a flash BIOS update process.
This is a rare occurrence and should not be confused with other
hardware errors that cause a no video state. This procedure is not
intended to be used for changing or upgrading an operational BIOS.
Required Hardware
Part Number Part Name
PC with at serial port
Use
Download BIOS
497-0408349
Cable, 9-Pin Female to 9-Pin
Female RS232
PC to terminal
connection
497-0411000
Cable, Parallel Interface
7401 parallel port to
Dongle connection
497-0413418
497-0414184
Parallel Dongle
Forces BIOS recovery
POS Connector Board
7401 parallel port
(not required if
already present)
Required Software
Acquire the following software from NCR.
NCR 74xx BIOS and BIOS Update Software
LPIN: A370-0022-0100, Release 3.0 or later
7-6 Chapter 7: BIOS Updating Procedures
Recovery Procedures
1. Connect the Parallel I/ F Cable to the parallel (Customer Display)
connector on the terminal.
19518
COM1
Parallel
2. Connect the two machines with the RS-232 cable. Use COM Port 1
on both machines (COM1 is next to the USB ports on the terminal).
RS-232 Cable
NCR 7401
PC
19519
3. Connect the Parallel Dongle to the Parallel I/ F Cable.
Parallel
Dongle
25-pin
D-Shell
Receptacle
28-pin
Sub-Miniature
D-Plug
497-0411000
Parallel
Port
16992
4. Boot the PC in the DOS mode with CD-ROM support.
Chapter 7: BIOS Updating Procedures 7-7
Note: The PC must be running in the DOS mode (not in a Windows
DOS box) for the software to operate correctly.
5. Insert the BIOS update CD into the PC.
NCR BIOS and BIOS Update Software
LPIN: A370-0022-0100
6. Apply power to the terminal.
7. On the PC, change directory to the CD-ROM drive.
E: [Enter]
8. Enter the update command:
EMBflash [Enter]
9. Select the number for the 7401 terminal from the menu list:
1) 7454
2) 7401
3) 7452
4) 7453
5) 7455
6) 7460
7) 7451
8) 7456
2 [Enter]
A blue screen displays as the program runs, showing the program
progress, followed by a green screen, indicating a successful load.
PhoenixPhlash Status
Flash memory has been successfully programmed
PRESS ANY KEY TO EXIT
19502
7-8 Chapter 7: BIOS Updating Procedures
The Class/ Model/ Serial # information is deleted using the Crisis
Recovery procedure. Use the normal BIOS update procedures, as
discussed earlier in this chapter, to restore the information.
Chapter 7: BIOS Updating Procedures 7-9
Cable/Connector Pin-Out Information
Parallel Dongle
25-Pin D-shell Receptacle
(Viewed from wiring side)
13 12 11 10
9
8
7
6
5
4
3
2
1
25 24 23 22 21 20 19 18 17 16
14
15
19513
RS-232 Cable
P1
P2
9-Pin
D-shell
Receptacle
1
6
5
9
9-Pin
D-shell
Receptacle
1
6
5
9
1
2
1
2
3
4
3
4
5
6
7
5
6
7
8
8
P2
P1
19512
7-10 Chapter 7: BIOS Updating Procedures
Chapter 8: NCR 7401/7890 or 7892 Scanner
Differences
Introduction
The 7401 integrated scanner module is a modified NCR 7890
Presentation Scanner or a NCR 7892 Bi-Modal Presentation Scanner;
however, there are a few differences to be aware of.
1. The 7401 Scanner does not have its own integrated motion detector,
as does the NCR 7890 and NCR 7892 Scanners.
2. The Scanner Programming Tags should only be used to set 7401
Scanner factory defaults. Modify additional settings using the NCR
OPOS Programming Sequence function.
3. The defaults used with the 7401 Scanner are different from the
standard NCR 7890 and NCR 7892 defaults.
Application developers who are integrating the 7401 Scanner should
obtain a copy of the following documents:
•
•
•
•
NCR 7890 Presentation Scanner User's Guide (BD20-0901-A)
NCR 7892 Bi-Modal Presentation Scanner User Guide (B005-0000-1192)
NCR Scanner/Scale Interface Programmer's Guide (BD20-1074-A)
NCR Scanner Programming Tags (BST0-2121-74)
These documents are available on the Information Products Publishing
(IPP) web site at http:/ / www.info.ncr.com/ .
8-2 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences
Starting the 7401 Scanner Motor and Laser
The NCR 7890 and NCR 7892 Scanners have a built-in detector that
senses when an object is in front of the unit. When an object is detected,
it turns the laser and motor on so it can scan. This detector is provided
so the scanner can be put into a low-power-consumption state when
the unit is not in use, permitting the scanner to last longer and use less
power.
The 7401 Scanner does not have a detector, but it does turn off the
motor and laser after a programmable period of time called the Active
Time. This period of time is from when the motor and laser are first
started until they are automatically turned off. The Active Time is set
by default to 20 seconds for the 7890 and 7892 Scanner; to 30 seconds
for the 7401 Scanner.
NCR OPOS and the FitClient platform handle the lack of an integrated
motion detector by using the 7401's motion detector located under the
LCD screen. The NCR OPOS driver receives information (events) from
the motion detector on the front of the 7401 to determine when the
scanner should be started.
Note: This detector, although good at detecting someone walking up
to the 7401, may not detect someone who has been standing in front of
the 7401 for a while and then presenting an item below the 7401
Scanner for reading.
After the Active Time period expires, if the NCR OPOS scanner driver
does not get another motion event, the motor and laser are turned off.
If a motion event is received during the Active Time period, the motor
and laser will continue to run and the timer is restarted. The
application using NCR OPOS should keep track of the motion
detection events (and the time since the last event) to ensure that the
scanner is running when the application is requesting scanner input. If
no motion events are received before the Active Time period expires,
and a transaction is still active, the application must either restart the
scanner or perform some other recovery procedure, such as asking the
customer if they still want the same service performed. These
procedures should be well designed and tested so that the customer is
not attempting to scan an item when the motor and laser are off.
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 8-3
The motion events are documented in the NCR OPOS Online Help file
that comes with the NCR OPOS software. The help file is also available
on the IPP web site (search for a Title containing OPOS). Use of the
motion detector without using the NCR OPOS drivers is not
recommended and is currently not documented.
If the application is not using NCR OPOS, it must prepare the scanner
to read using the Enable Scanner command and the Start Scanner
command sequences. These commands are the same as the 7890 and
7892 commands as documented in the NCR Scanner/Scale Interface
Programmer’s Guide.
Once the Start Command is successfully issued, the motor and laser are
turned on for the Active Time period. The application should keep
track of the time so that at the end of the Active Time period, the Start
command is re-issued or some other procedure is performed to
continue the transaction. As noted in the OPOS paragraph above, the
design of these procedures should be carefully considered to limit
customer frustration.
Programming the 7401 Scanner Using Programming Tags
Obtain the following Scanner Programming Tags (BST0-2121-74):
•
•
•
•
•
•
Programming Mode
Hex 3
Hex 0
Hex 7
Save and Reset
Default
1. Power cycle the 7401 terminal.
8-4 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences
2. Listen for the Scanner power-up tone. Immediately scan the
Default Scanner Programming Tag.
Note: If a keyboard is attached, the Pause key may be pressed to
delay terminal restart until scanner testing is complete. Terminal
restart can be resumed by pressing any key.
3. Listen closely to the scanner beep sequence returned from scanning
the Default Programming Tag.
4. If four (4) short and three (3) long beeps are heard, the scanner is
programmed with 7401 default settings and no further action is
necessary. If beeps returned are something other than four (4) short
and three (3) long, proceed to step 5.
5. Scan the Scanner Programming Tags in the following order:
- Programming Mode
- Hex 3
- Hex 0
- Hex 7
- Save and Reset
6. Scan the Default tag again to verify correct 7401 scanner setting of
four (4) short followed by three (3) long beeps.
Programming the 7401 Scanner Through the RS-232 Interface
As with the 7890 and 7892, the 7401 Scanner can be programmed
through the RS-232 interface. The 7890, 7892, and 7401 Scanners have a
Program command (33h 45h) which permits you to send the tag
information through the communications port (COM1 on the 7401).
Send the same sequences that would be input using the tags. See the
NCR Scanner/Scale Interface Programmer's Guide for more information.
The Disable command must be sent to the scanner before the Program
command is sent.
The default for the message format is the same for the 7401 Scanner as
it is for the 7890 and 7892 Scanners. There is no Start sentinel, and no
BCC is used. The command is issued followed by the End sentinel
which is an ETX (End of Text) character (03h). For example, the Start
command is issued as 33h 38h 03hor ASCII: 3 8 ETX.
Chapter 8: NCR 7401/7890 or 7892 Scanner Differences 8-5
7401 Scanner Default Settings
The 7401 Scanner is set up in manufacturing using an additional string
of commands to change some of the default settings that are provided
with the 7890 and 7892 scanners. Refer to the 7890 and 7892 documents
for the complete list of defaults.
The defaults specifically programmed for the 7401 Scanner are listed
below. These defaults are different from the 7890 and 7892 defaults.
Hex Command
Command Description
Comments
ASCII
Command
31h, 30h, 35h,
1, 0, 5
Select RS-232
protocol
The 7401 Scanner can
only be used on an
RS-232 connection.
31h, 34h, 30h,
31h, 35h, 30h,
1, 4, 0
1, 5, 0
Disable Code 39
Enable with 1, 4, 1
Disable Interleaved Enable with 1, 5, 1
2 of 5
31h, 37h, 30h,
31h, 31h, 30h,
1, 7, 0
1, 1, 0
Disable Code 128 Enable with 1, 7, 1
Disable Good Read Enable with 1, 1, 1
Tone
31h, 32h, 43h,
35h
1, 2, C, 5 30 Second Active Other times can be
Time
programmed; see the
7890 programming
books.
8-6 Chapter 8: NCR 7401/7890 or 7892 Scanner Differences
Appendix A: Cables
7401 Cables
Corporate ID
Part Number
Description
1416-C041-0030 497-0008623 Ethernet 10/ 100BaseT
1416-C266-0040 497-0407943 9-pin female to 9-pin female RS-232
1416-C266-0152 497-0409379 7193 RS-232 50 foot 9-pin female to 9-pin
female
1416-C320-0030 006-8601011 Printer Power, SEV, straight receptacle
1416-C321-0030 006-8601012 Printer Power, UK, straight receptacle
1416-C322-0030 006-8601019 Printer Power, Australian, straight
receptacle
1416-C323-0030 006-8601010 Printer Power, International, straight
receptacle
1416-C325-0030 006-1009037 Printer Power, US, straight receptacle
1416-C337-0010 497-0407427 RS-232 interface, integrated
1416-C337-0040 497-0407429 RS-232 interface, remote
1416-C337-0152 497-0407430 RS-232 interface 50 foot
1416-C359-0007 497-0408349 9-pin female to 9-pin female RS-232 (27")
1416-C373-0080 497-0409432 25 foot cable
1416-C374-0040 497-0409433 14 foot cable
1416-C408-0030 230-0113955 Power, SEV, right angle receptacle
1416-C409-0030 230-0113956 Power, UK rectangular, right angle
receptacle
1416-C411-0030 006-1012224 Power, international, right angle
receptacle
A-2 Appendix A: Cables
Corporate ID
Part Number
Description
1416-C417-0040 497-0411815 Printer extender, 9-pin female to 25-pin
female
1416-C418-0040 497-0411816 Printer extender, 25-pin male to 25-pin
female
1416-C419-0030 250-0023191 Power, 120 V twist lock, right angle
receptacle
1416-C464-0006 497-0413011 CD-ROM
1416-C472-0006 497-0411000 Parallel interface
1416-C528-0010 497-0415949 USB, 1 meter
1416-C528-0040 497-0415950 USB, 4 meter
Appendix B: Feature Kits
7401 Kits
Below is a comprehensive list of the optional hardware Feature Kits
that can be installed in the customer environment. Kit installation
instructions (for those requiring instruction) are available on the
Information Products web sites.
•
•
NCR Intranet: http:/ / inforetail.atlantaga.ncr.com
Internet: http:/ / www.info.ncr.com
To locate the installation guides on these sites:
1. Select General Search.
2. Select the Kit Instructions icon.
3. In the Kit Title field, enter the Kit Title.
Example: MSR
or
In the Kit Number field, enter the Kit Number.
Example: 7401-K103
4. Select Search
The file can be viewed online by left-mouse clicking on the pub
title, or if you prefer to download the entire file you can right-
mouse click on the title then select the Save Target as... option.
If you aren’t sure of the title of number you can display all kits
associated with a terminal product class by:
1. In the Class drop-down list, select the Class of the terminal.
Example: 7401
2. Select Search.
B-2 Appendix B: Feature Kits
Kit Number
Part Number
Description
2336-K001-V001 497-0411988 Ethernet to RS-232 port server
2336-K007-V001 497-0413163 External CD-ROM
2336-K008-V001 497-0413014 USB to RS-232 port server
2336-K012-V001 497-0413710 USB to RS-232 2-port server
2336-K016-V001 230-0145388 Hand-held scanner (12 V power)
2336-K019-V001 497-0417069 Mouse, RS-232
2336-K020-V001 006-8603087 Keyboard with trackball
2336-K021-V001 006-8603088 Serial to mouse adapter for
keyboard with trackball
2336-K033-V001 497-0417357 Modem - PCMCIA 56 kB
2336-K037-V001 497-0419664 Pedestal Kit - Wide keyboard Tray
2336-K051-V001 497-0422195 7401 Printer Blank
2336-K052-V001 497-0422194 7401 Floor Standing Pedestal
2336-K100-V001 497-0421335 Keyboard, Black, 83-key, compact
w/ trackball
2336-K101-V001 497-0421339 PS/ 2 to Serial Adapter
2336-K206-V001
2336-K207-V001
Swedish/ Finnish Rugged Keyboard
Italian Rugged Keyboard
2337-K010-V001 497-0417702 Bravo 4-label printer (US cord,
without label peeler)
2337-K011-V001 497-0417703 Bravo 4-label printer (US cord,
with label peeler)
2337-K012-V001 497-0417705 Bravo 4-label printer (EC cord,
without label peeler)
2337-K013-V001 497-0417708 Bravo 4-label printer (EC cord,
with label peeler)
Appendix B: Feature Kits B-3
Kit Number
Part Number
Description
2337-K014-V001 497-0417709 Bravo 4-label printer (UK cord,
without label peeler)
2337-K015-V001 497-0417710 Bravo 4-label printer (UK cord,
with label peeler)
2756-K121-V001 497-0409421 Domestic power supply
2756-K122-V001 497-0409434 Y-cable adapter (mouse/ keypad)
2756-K124-V001 497-0409422 International power supply
5945-K010-V002 497-0414162 Cable – 4 M RS-232 (9-pin D shell)
5945-K012-V001 497-0414163 Cable – 8 M RS-232 (9-pin D shell)
5945-K020-V001 497-0412046 Power supply (120 V, 60 Hz,
US/ Can)
5945-K025-V001 497-0412800 Power supply (220-240 V, 50 Hz)
5945-K030-V001 497-0412047 Generic keyboard overlay
5945-K100-V004 497-0416165 Electronic payment terminal with
2 track MSR
5945-K300-V004 497-0416166 Electronic payment terminal with
3 track MSR
5992-K095-V001 497-0412211 Stylus
5992-K100-V008 497-0417677 Signature capture plus with 2 track
MSR
7156-K270-V001 497-0408657 Switch button (20 pieces )
7156-K280-V001 497-0408653 Slip table
7156-K301-V002 497-0408654 Power supply
7156-K309-V001
Mounting Bracket
7156-K330-V002 497-0408656 Power supply (w/ US power cord)
7158-K301-V001 497-0411975 Power supply (55 W)
B-4 Appendix B: Feature Kits
Kit Number
Part Number
Description
7401-K016-V001 497-0421022 600 MHz Celeron processor
7401-K023-V001 497-0413159 128 MB memory
7401-K024-V001 497-0414201 64 MB SDRAM service kit
7401-K025-V001 497-0414202 128 MB SDRAM service kit
7401-K030-V001 497-0412201 POS connector board
7401-K031-V001 497-0414185 Adapter board kit
7401-K040-V001 497-0420672 16 MB Flash Disk
7401-K050-V001 497-0419933 Standard capacity hard drive
(10 GB)
7401-K051-V001 497-0413160 Large capacity hard drive (20 GB)
7401-K059-V001 497-0421025 Integrated CD-ROM
7401-K060-V001 497-0412202 Dual PCMCIA port
7401-K070-V001 497-0416029 Dual RS-232 (Pentium III only)
7401-K071-V001 497-0416030 S-Video port
7401-K075-V001 497-0427095 USB Camera for 7401-4xxx
7401-K103-V001 497-0425057 MSR, 3 Track ISO, Angled (Model
45xx)
7401-K200-V001 497-0412200 High fidelity speaker module
7401-K201-V001 497-0420675 Hi fi speaker module w/ IRDA
7401-K501-V001 497-0412157 Fixed-angle to tilt mount conversion
7401-K502-V001 497-0420092 Kit - Flush Mount
7401-K503-V001 497-0412158 Fixed-angle mount
7401-K504-V001 497-0420102 Fixed-angle mount w/ Keyboard
Port
7401-K505-V001
Fixed Angle Mount II
Appendix B: Feature Kits B-5
Kit Number
Part Number
Description
7401-K509-V001 497-0415774 Kit – Rear Cover for Fixed Angle
Mount
7401-K512-V001 497-0428826 Fixed Angle Mount II with 7892
Scanner
7401-K521-V001 497-0411711 Wall mount bracket
(fixed-angle mount)
7401-K522-V001 497-0411712 Table mount bracket
(fixed-angle mount)
7401-K523-V001 497-0412811 Wall mount (fixed-angle
mount/ self-service printer)
7401-K525-V001 497-0416031 Fixed-angle mount with 7401-K580
printer
7401-K526-V001 497-0424762 Fixed-angle mount with 7401-K592
printer (Black)
7401-K530-V001 497-0416032 Pole mount kit for 7401-K525
7401-K533-V001 497-0411713 Wall mount bracket (tilt mount)
7401-K534-V001 497-0419085 Swivel mount bracket
7401-K535-V001 497-0421099 Countertop swivel mount bracket
7401-K536-V001 497-0420974 Fixed-angle mount tilt bracket
7401-K540-V001 497-0414186 Wall mount bracket with keyboard
shelf
7401-K542-V001 497-0414279 Tilt mount bracket for keyboard
shelf
7401-K543-V001 497-0417684 Wall mount bracket with keyboard
shelf (wide)
7401-K580-V001 497-0420105 Self-service printer (80 mm)
Discontinued
7401-K582-V001 497-0420820 Self-service printer (K582)
B-6 Appendix B: Feature Kits
Kit Number
Part Number
Description
7401-K590-V004 497-0424497 Self-service printer
(80, 82.5, 114 mm)
7454-K101-V002 497-0412005 MSR 3 track ISO
7454-K102-V001 497-0412299 MSR JIS 2 track
7455-K026-V001 497-0423400 256 KB SDRAM Kit
7949-K033-V001 497-418574
7949-K034-V001 497-418575
7949-K035-V001 497-418576
Pedestal – Straight Base
Pedestal – Curved Base
Pedestal – No Printer Option
Index-7
Index
Audio, 1-16, 2-12
Auto-Logon
—1—
setting, 3-47
12.1 inch LCD No-Cabinet Feature, 3-36
—B—
BIOS Configuring a hard drive, 5-4
BIOS crisis recovery, 7-5
BIOS Default CMOS Values (7401-
26xx/ 46xx BIOS), 5-17
—4—
4055 Uninterruptible Power System
(UPS), 3-42, 4-22
BIOS Default CMOS Values (Pentium
III/ Celeron), 5-7
—7—
BIOS Default CMOS values (Pentium),
5-27
7401 Cables, A-1
7401 Kits, B-1
BIOS Recovery
7401 Scanner Default Settings, 8-5
crisis recovery procedures, 7-5
using CD-ROM, 7-1
BIOS Setup
4-17
Allocating interrupts, 5-5
Default factory settings, 5-6
Entering Setup with a keyboard, 5-2
Entering Setup without a keyboard, 5-1
How to select menu options, 5-2
Setting boot options, 5-5
Setting memory cache, 5-4
Setting memory shadow, 5-5
Setting passrods, 5-3
Removing paper from the paper feed
rolls, 4-14
Removing power from the printer, 4-14
Using the printer test and display
panel, 4-15
—A—
ACPI, 1-24, 2-19
Advance Configuration Power Interface,
1-24, 2-19
Setting the date and time, 5-3
Boot options, setting, 5-5
Advanced Power Management, 1-23
Allocating interrupts, 5-5
APM, 1-23
—C—
Cable connector identification, 3-9, 4-5
Index-8
Calibrating the Touch Screen, 4-27
Calibration from the BIOS, 4-30
Calibration Using Microcal (DOS), 4-29
Calibration Using MicroTouch
(Windows), 4-27
—F—
Finalizing the Installation
7454-2xxx and 3xxx, 3-44
7454-4xxx, 4-24
Flash disk interface, 1-17, 2-14
2-17
Cash drawer
Installation, 3-16, 3-17
Cash Drawer Support, 1-18
CD-ROM drive, 1-38
Clearing password, 5-3
Compact Flash, 1-37, 2-27
Compatibility, 1-40
Completing the OS Installation
(Win2000), 3-44, 4-24
Full page printer diagnostics and setup
(7401-4xxx printer), 4-17
—G—
Gold Disk Contents, 6-8
Completing the OS Installation (Win98),
3-45, 4-25
3-45, 4-25
Completing the OS Installation (WinXPe),
3-44, 4-24
Configuring 7401-4xxx with U.K.
keyboard, 4-1
—H—
Hard disk drive, 1-33, 2-26
Hardware monitor, 1-15, 2-12
Configuring a hard drive, 5-4
Configuring the Power Mon II
Software, 3-43
Installation
Country keyboards, 4-6, 4-8
7401-4xxx peripherals, 4-6
Angled Magnetic Stripe Reader (MSR),
4-6
—D—
Country Keyboards (7401-F118), 4-8
Fixed-Angle mount, 3-5
Tilt Mount, 3-10
Date and time, setting, 5-3
dual display implementation, 1-21, 2-16
Installing a 7401-4xxx on a Table Mount,
4-18
—E—
EasyPoint 45 Pedestal, 2-31
Ethernet 10/ 100Base-T, 1-12, 2-8
Installing a 7401-4xxx on the EasyPoint 45
Pedestal, 4-21
Installing the Power Mon II Software,
3-43
Installing the UPS, 3-42
Index-9
Integrated CD-ROM, 2-26
Mounting the terminal
Tilt mount, 3-32
Wall mount, 3-23, 3-25
MSR, 1-16, 1-19, 2-13, 2-14
Internal speaker, 1-33, 2-27
Interrupts (7401-26xx/ 46xx BIOS), 5-24
Interrupts (Pentium III/ Celeron), 5-14
Interrupts (Pentium), 5-30
Interrupts, allocating, 5-5
—N—
NCR 7401/ 7890 or 7892 Scanner
Differences, 8-1
—K—
Kit Configuration Diagram, 1-9
—O—
—L—
Operating System Recovery
using CD-ROM, 6-1
LAN status LEDs, 1-35, 2-29
LCD adapter board, 1-26, 2-21
LCD backlight inverter module, 1-26, 2-21
Operator display
Description, 1-26, 2-21
6-29
—M—
Magnetic stripe reader, 1-16, 1-19, 2-13,
2-14
Magnetic Stripe Reader, 2-25
Memory cache, setting, 5-4
Memory Map (7401-26xx/ 46xx BIOS),
5-26
Memory Map (Pentium III/ Celeron), 5-16
Memory Map (Pentium), 5-31
Memory shadow, setting, 5-5
MicroTouch Touchscreen, 3-53, 4-27
Migration
—P—
Password
Clearing, 5-3
Password setup, 5-3
PCI expansion header, 1-15, 2-12
Pentium III connectors, 1-39
Pin Pad, 2-24
Plug and Play, 1-23, 2-18
POS connector board, 1-34, 2-27
Features, 1-5, 2-4
Power LED, 1-19, 2-15
Power OK LED, 1-35, 2-29
Power supply
Description, 1-36, 2-29, 2-30
Power/ status LED, 1-35, 2-28
Printer Installation, 3-13
Printers, 1-29
retail applications, 1-41
retail peripherals, 1-41
retail systems, 1-42
Model number, 1-2, 2-2
Motion sensor, 1-34, 2-28
Motorized Card Reader, 2-24
Mounting a Fixed-Angle Mount
Terminal, 3-21
Index-10
Processor board
Setting time and date, 5-3
Setup utility, 1-23, 2-18
Speaker module, 1-37, 2-30
Standby and Hibernate Mode Restriction,
6-9
Features, 1-4, 2-3
Processor Board
Description, 1-10, 2-7
Programming the 7401 Scanner
Through the RS-232 Interface, 8-4
Using Programming Tags, 8-3
Starting the 7401 Scanner Motor and
Laser, 8-2
—T—
Terminal Components not Supported,
1-7, 2-5
TFT (thin film transistor), 1-11
Touch screen controller, 1-16, 2-13
Removing paper from the paper feed
Reset switch, 1-33, 2-26
2-23
—U—
U.K. Keyboard Configuration, 4-1
Universal serial bus, 1-14, 2-10
USB RS-232 port server, 1-37
Using the Full Page Printer, 4-13
Using the printer test and display panel
(7401-4xxx printer), 4-15
—S—
Scanner module, 1-36
Secure Cabinet with Integrated Speakers,
2-23
serial mouse
—V—
installation, 3-52
Video subsystem, 1-11, 2-8
Serial number, 1-2, 2-2
Serial ports, 1-14, 2-11
Setting
—W—
Boot options, 5-5
Wireless LAN communications, 1-13, 2-9
Memory cache, 5-4
Memory shadow, 5-5
B005-0000-1254 Dec 2002
Printed on recycled paper
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