Motorola S1203 User Manual

®
Motorola S12  
Digital Cordless Telephone  
S1201, S1202, S1203 and S1204  
Warning  
Charge the handset for 24 hours before use.  
This User Guide provides you with all the information  
you need to get the most from your phone.  
Before you make your first call, you need to set up your  
phone. Follow the simple instructions in ‘Getting Started’,  
on the next few pages.  
IMPORTANT  
Power Adaptor for the base  
Only use the telephone line cord supplied.  
Telephone line cord  
This equipment is not designed for making  
emergency telephone calls when the power fails.  
Alternative arrangements should be made for access  
to emergency services.  
If you have purchased a S12 multiple pack you  
will also have the following additional items:  
S12 handset & charger  
2 x rechargeable Ni-MH battery cells  
Power Adaptor for the charger  
Got everything?  
S12 handset  
S12 base  
2 x rechargeable Ni-MH battery cells  
ECOMOTO: a convergence of efforts by marketing, design, research, engineering, and supply chain management that  
leads to better products for everyone. A holistic view that focuses on both social and environmental responsibility.  
A passion and a shared point of view.  
The right thing to do.  
1) Meets and/or exceeds EMEA environmental regulatory requirements.  
2) Eco friendly packaging with a minimum 20% post consumer recycled content.  
3) Phone housing is built with a minimum of 25% post consumer recycle content plastic.  
4) Energy efficient charger that meets EU Code of Conduct and Energy Star requirements.  
5) ECO mode function which reduces the transmitted power and energy consumption, please refer to page 24.  
3.8 Lock/unlock the keypad...................................16  
3.9 Paging/Find handset........................................16  
1. Getting started ................................................6  
2. Getting to know your phone..........................9  
4. Phonebook....................................................17  
4.1 Store a name and number...............................17  
4.2 View or dial an entry........................................17  
4.3 Edit a name and number .................................18  
4.4 Delete an entry ................................................18  
3. Using the phone............................................13  
3.1 Switch the handset on / off ............................. 13  
3.2 Calls................................................................ 13  
3.2.1 Make a call ............................................ 13  
3.2.2 Preparatory dialling ............................... 13  
3.2.3 End a call .............................................. 13  
3.2.4 Receive a call ........................................ 13  
3.3 Adjust the earpiece volume ............................ 13  
3.4 Secrecy........................................................... 13  
3.5 Intercom.......................................................... 13  
3.5.1 Make an internal call ............................. 13  
3.5.2 Receive an internal call ......................... 14  
3.5.3 Transfer a call ....................................... 14  
3.5.4 3-way conference call ........................... 14  
3.6 Hands-free speakerphone .............................. 14  
3.6.1 Make a hands-free call .......................... 14  
3.6.2 Answer a call hands-free ...................... 15  
3.6.3 Switch to hands-free during a call ......... 15  
3.7 Redial.............................................................. 15  
3.7.1 View or dial an entry ............................. 15  
3.7.2 Copy a Redial list number to  
5. Handset settings ..........................................19  
5.1 Handset ringer volume ....................................19  
5.2 Handset ringer melody ....................................19  
5.3 Auto answer.....................................................19  
5.4 Handset name .................................................19  
5.5 Language.........................................................20  
5.6 Key beep .........................................................20  
5.7 Battery low warning beep ................................20  
5.8 Out of range warning beep..............................20  
5.9 Keypad lock using the menu ...........................21  
6. Base settings................................................21  
6.1 Base ringer volume..........................................21  
6.2 Base ringer melody..........................................21  
6.3 Change base PIN code ...................................22  
6.4 Dial mode ........................................................22  
6.5 Recall mode.....................................................22  
6.6 Restore default settings...................................22  
6.7 Emergency default...........................................23  
the phonebook ...................................... 15  
3.7.3 Delete an entry ...................................... 15  
3.7.4 Delete the entire Redial list ................... 16  
4
6.8 Eco mode ........................................................23  
6.9 Default settings................................................24  
10. Help................................................................29  
11. General information .....................................31  
7. Clock & alarm............................................... 24  
7.1 Set the date.....................................................24  
7.2 Set the time .....................................................24  
7.3 Set alarm.........................................................25  
7.4 Switch off alarm ring........................................25  
8. Caller ID and the Calls list........................... 25  
8.1 Caller ID ..........................................................25  
8.2 Calls list...........................................................26  
8.2.1 View the Calls list ..................................26  
8.2.2 Dial a number in the Calls list ................26  
8.2.3 Copy a Calls list number to  
the phonebook .......................................26  
8.2.4 Delete an entry ......................................27  
8.2.5 Delete the entire Calls list ......................27  
9. Using additional handsets .......................... 27  
9.1 Registering an additional handset...................27  
9.2 Register a different make of handset to  
your S12 base .................................................28  
9.3 Select a base...................................................28  
9.4 De-register a handset......................................29  
5
The line will hang up if the handset moves out of range of the  
base. Move closer to the base. The handset will  
automatically reconnect to the base.  
1. Getting started  
IMPORTANT  
Do not place your S12 in the bathroom or other humid areas.  
Setting up  
IMPORTANT  
Location  
The base station must be plugged into the mains power at all  
times. Do not connect the telephone line cord into the wall  
socket until the handset is fully charged. Use only the power  
adaptor and telephone line cord supplied with the product.  
You need to place your S12 base within 2 metres of the  
mains power and telephone wall sockets so that the cables  
will reach. The socket-outlet shall be installed near the  
equipment and shall be easily accessible.  
Make sure that it is at least 1 metre away from other  
electrical appliances to avoid interference. Your S12 works  
by sending radio signals between the handset and base. The  
strength of the signal depends on where you place the base.  
Placing it as high as possible ensures the best signal.  
Connecting the base  
HANDSET RANGE  
The unit has a range of up to 300 metres outdoors when there  
is a clear line of sight between the base and handset. Any  
obstruction between the base and handset will reduce the range  
significantly. With the base indoors and the handset either  
indoors or outdoors, the range will normally be up to 50 metres.  
Thick concrete and stone walls can severely affect the range.  
1. Plug the telephone line cord into the socket marked  
SIGNAL STRENGTH  
on the underside of the base.  
The  
icon on your handset indicates that you are within  
2. Plug the power adaptor into the socket marked  
on  
range of the base. When out of range of the base, the  
icon flashes. If you are on a call, you will hear a warning  
beep.  
the underside of the base and plug the other end into  
the mains power wall socket. Switch on the mains  
power.  
6
Getting started  
 
Installing and charging the handset  
1. Remove the battery cover from the back of the handset  
and insert the rechargeable Ni-MH battery cells  
supplied. Please note the ’+’ and ’-’ markings inside the  
battery compartment and insert in the correct direction.  
2. Clip the battery cover back into place.  
3. If you are charging the batteries for the first time, place  
the handset on the base to charge for at least 24 hours  
continuously.  
4. When the handset is fully charged,  
icon will  
2. Remove the battery cover from the back of the handset  
and insert the 2 x AAA NiMH rechargeable batteries  
supplied. Please note the ’+’ and ’-’ markings inside the  
battery compartment and insert in the correct direction.  
appear steady on the display. Plug the other end of the  
telephone line cord (make sure that one end is already  
plugged into the base) into the telephone wall socket.  
3. Clip the battery cover back into place.  
Connecting the handset and charger  
(for multi-pack only)  
4. If you are charging the batteries for the first time, place  
the handset on the charger to charge for at least 24  
hours continuously.  
If you have purchased a multiple pack, you will need to carry  
out this process for all the handsets and chargers.  
5. When the handset is fully charged,  
icon will  
1. Plug the power adaptor into the socket marked  
on  
appear steady on the display.  
The display will show the time and handset number  
(e.g. 2) to indicate that it is registered to the base.  
the underside of the charger and plug the other end into  
the mains power wall socket.  
IMPORTANT  
Warning! Use only the approved rechargeable Ni-MH battery  
cells (2 x AAA Ni-MH 450mA rechargeable batteries)  
supplied with your S12.  
Getting started  
7
Please do not use alkaline or non rechargeable batteries. It  
may cause permanent damage to the product and void the  
warranty.  
After charging your handset for the first time, subsequent  
charging time is about 6–8 hours a day. Batteries and  
handset may become warm during charging. This is normal.  
BATTERY LOW WARNING  
Date and time  
If  
icon flashes on the display and you hear a warning  
If you have subscribed to a Caller ID Service, the date and  
time is set automatically for all handsets when you receive  
your first call.  
beep every minute during a call, you will need to recharge  
the handset before you can use it again.  
When charging,  
icon will scroll on the display.  
If you do not have Caller ID service, you can set the date and  
time manually.  
Once fully charged scrolling will stop.  
BATTERY PERFORMANCE  
Set the date manually  
In ideal conditions, fully charged batteries should give up to  
10 hours talk time or up to 200 hours standby time on a  
1. Press m, scroll d to DATE-TIME and press m.  
1
single charge .  
The display shows DATE SET  
.
Note that new batteries do not reach their full capacity until  
they have been put to normal use for several days.  
2. Press m to select.  
3. Enter the date (e.g. 12--08 for 12th of August) and press  
To keep your batteries in the best condition, leave the  
handset off the base for a few hours at a time.  
m to confirm.  
Set the time manually  
Running the batteries right down at least once a week will  
help them last as long as possible.  
1. Press m, scroll d to DATE-TIME and press m.  
2. Scroll d to CLOCK SET and press m.  
The charge capacity of rechargeable batteries will reduce  
with time as they wear out, giving the handset less talk/  
standby time. Eventually they will need to be replaced.  
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)  
and press m to confirm.  
1
All talk and standby times are approximate and depend on  
Your S12 is now ready for use.  
features selected and usage pattern.  
8
Getting started  
A
B
Earpiece  
2. Getting to know your phone  
Overview of your handset  
Display  
See page 10 for an overview of the display icons.  
C
Up  
During a call, press to increase earpiece volume, page 14.  
When the phone is ringing, press to increase the handset  
ringer volume, page 20.  
Press to scroll through the menu options, redial list, calls list  
and phonebook entries.  
D
Menu / OK  
Press to open the Menu, page 12.  
Press to select menu options and to confirm a displayed option.  
E
F
Talk / Handsfree  
Press to switch handsfree on or off during a call.  
* / Keypad lock  
Press and hold to lock the keypad, page 17.  
To unlock, press any key and follow the on screen instructions.  
G
Recall  
Use with switchboard/PABX services and some network  
services.  
When on an external call, press Recall to get a fresh dialling  
tone or to access call waiting when you hear the signal.  
Press the key again to toggle between your two callers.  
H
I
Redial  
In standby mode, press to open the redial list.  
Phonebook / Exit  
In standby mode, press to open the phonebook menu, page 18.  
When viewing the redial/calls list or when editing, press to  
exit and return to standby.  
Getting to know your phone  
9
 
J
Calls list / Down  
Display icons  
In standby mode, press to open the calls list, page 27.  
During a call, press to decrease earpiece volume, page 14.  
When the phone is ringing, press to decrease the handset  
ringer volume, page 20.  
Flashes to indicate an incoming external call  
External call in progress  
Press to scroll through the menu options, redial list, calls list  
and phonebook entries.  
End Call / Exit / Switch Handset on/off  
Press and hold for 3 seconds to switch off the handset.  
Flashes to indicate an incoming internal call  
Internal call in progress  
K
L
Intercom  
3-way call in progress or transfer an external call to  
another S12 handset registered to the base  
Used to make internal calls and transfer calls to other S12  
handsets registered to the base, page 14.  
Eco mode is ON  
M
Microphone  
Handset LCD Display  
Flashes to indicate new voicemail messages received  
Off when you have no voicemail messages (this  
feature is dependent on your Network Service  
provider supporting the service)  
Eco mode  
Circle  
Battery  
status  
Scrolls  
when  
charging  
around  
Indicates signal strength  
Flashes when handset is not registered to the base  
or if you go out of range  
appears  
when Eco  
mode is ON  
Hands-free mode is ON  
Menu is opened  
Time or Handset name  
In standby mode, press and hold 0 to switch  
Phonebook is opened  
handset idle screen between handset name or time.  
10  
Getting to know your phone  
 
1
Flashes to indicate new calls list entries received  
Overview of the base  
1
Answered call (when viewing the Calls list)  
1
Unanswered call (when viewing the Calls list)  
Keypad is locked  
Displayed number is longer than 12 digits  
The approximate power levels of your battery are indicated  
as follows:  
Battery is fully charged  
Battery is partially charged  
A
Page  
Battery is running low  
Flashes when battery is almost fully discharged  
In standby mode, press to ring the handset(s), page 17.  
Press and hold to enter registration mode when registering  
handsets, page 28.  
1
For this feature to work, you must subscribe to Caller ID  
Service from your network operator. A subscription fee may  
be payable.  
Getting to know your phone  
11  
Navigating the menus  
Your S12 has an easy to use menu system.  
Each menu has a list of options, which you can see on the  
menu map on the following page.  
When the handset is switched on and in standby:  
1. Press m to open the main menu.  
2. Then use uor dbuttons to scroll through the available  
options.  
3. Press m to select an option.  
To return to the previous menu level, press B.  
To exit the menu and return to standby, press n.  
NOTE  
If no buttons are pressed for 20 seconds, the handset  
returns to standby automatically.  
12  
Getting to know your phone  
 
Menu map  
PHONEBOOK  
SETUP  
HANDSET  
DATE - TIME  
REGISTER  
ADD ENTRY  
BASE VOLUME  
BASE MELODY  
DEL HANDSET  
PIN CODE  
BEEP  
DATE SET  
SELECT BASE  
REG BASE  
MODIFY ENTRY  
DELETE ENTRY  
INT RING VOL  
EXT RING VOL  
INT MELODY  
EXT MELODY  
AUTO ANSWER  
NAME  
CLOCK SET  
ALARM SET  
DIAL MODE  
RECALL  
DEFAULT  
ECO MODE  
LANGUAGE  
KEYLOCK ?  
Getting to know your phone  
13  
1. If the handset is off the base then press < to answer  
the call, or if the handset is on the base simply lift the  
handset to answer the call.  
3. Using the phone  
NOTE  
Your handset will automatically time the duration of all  
external calls. The call timer will display after the first 15  
seconds of your call. When the call ends, the total duration  
of your talk time is shown for 5 seconds.  
NOTE  
If you prefer to press < when you lift up the handset to  
answer a call, you will need to switch Auto answer off, see  
page 20.  
3.1  
Switch the handset on / off  
3.3  
Adjust the earpiece volume  
Press and hold n to switch the handset on or off.  
During a call, press u or d to increase or decrease the  
volume. There are 5 levels to choose from.  
3.2  
3.2.1  
Calls  
Make a call  
3.4  
Secrecy  
1. Press <.  
2. When you hear the dial tone, dial the number.  
You can mute your handset so that you can talk to someone  
nearby without your caller hearing.  
1. During a call, press m. The display shows MUTE and  
3.2.2  
Preparatory dialling  
your caller cannot hear you.  
1. Dial the number first. If you make a mistake press Bto  
delete the last digit.  
2. Press magain to resume your call.  
2. Press < to dial.  
3.2.3  
Press n, or place the handset back on the base or charger.  
3.2.4 Receive a call  
3.5  
3.5.1  
Intercom  
Make an internal call  
End a call  
If you have more than one handset registered to the base,  
you can make internal calls between two handsets.  
When you receive an external call, the phone rings and  
icon flashes on the display.  
icon is displayed to indicate an internal call.  
14  
Using the phone  
                     
1. Press I followed by the number (1-5) of the handset  
During a call with an external caller:  
you want to call.  
1. Press I followed by the handset number (1-5) that you  
3.5.2  
Receive an internal call  
want to establish a conference call.  
When you receive an internal call,  
handset number that is calling you is displayed.  
icon flashes and the  
2. When the other handset answers, press # to connect  
all three callers to begin the conference call.  
icon is displayed.  
1. Press < to answer the call.  
3. If there is no answer from the other handset, press Ito  
3.5.3  
Transfer a call  
return to your external caller.  
You can transfer an external call to another handset  
registered to the base.  
4. Press n to end the call.  
During an external call:  
3.6  
Hands-free speakerphone  
1. Press Ifollowed by the handset number (1-5) that you  
Hands-free lets you talk to your caller without holding the  
handset. It also enables other people in the room to listen to  
the conversation over the loudspeaker.  
want to transfer to.  
2. When the other handset answers, press n to  
3.6.1  
Make a hands-free call  
complete the transfer.  
1. Dial the number and then press < twice.  
icon is displayed and you will hear the call over the  
handset loudspeaker.  
2. Press < to switch the call between the earpiece and  
the loudspeaker.  
NOTE  
If there is no answer from the other handset and you wish to  
return to your external caller, press I.  
Your external call resumes automatically after 30 seconds if  
there is no answer.  
3. Press n to end the call.  
3.5.4  
3-way conference call  
You can hold a 3-way conference call between 2 internal  
callers and 1 external caller.  
NOTE  
During a hands-free call, press u or d to adjust the volume.  
Using the phone  
15  
         
3.6.2  
Answer a call hands-free  
3.7.2  
Copy a Redial list number to the phonebook  
If the handset is on the base and auto answer is switched on,  
lift the handset and press <.  
If the handset is off the base or auto answer is switched off,  
press < twice to answer the call.  
1. Press S to open the Redial list.  
2. Scroll u or d to the entry you want.  
3. Press m.  
The display shows ADD ?  
.
3.6.3  
Switch to hands-free during a call  
4. Press m again.  
The display shows NAME ?  
.
During a call, press < to put the call on the loudspeaker.  
To switch hands-free off and return the call to the earpiece,  
press < again.  
5. Enter the name and press m. The number is  
displayed.  
6. Edit the number if necessary, then press m.  
7. Press u or d to select the ringer melody you want and  
press m. The number is stored.  
3.7  
Redial  
The last 10 entries dialled are stored in the redial list.  
3.7.1 View or dial an entry  
NOTE  
1. Press S to open the Redial list.  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
2. Scroll u or d to the entry you want.  
3. Press < to dial the displayed entry or press n to  
3.7.3  
Delete an entry  
return to standby.  
1. Press S to open the Redial list.  
NOTE  
2. Scroll u or d to the entry you want and press B.  
If the caller’s number exactly matches an entry stored in the  
The display shows DELETE ?  
.
phonebook, the name is displayed. Press m to see the  
3. Press m to confirm or B to cancel.  
caller’s number.  
16  
Using the phone  
           
3.7.4  
Delete the entire Redial list  
3.9  
Paging/Find handset  
1. Press S to open the Redial list.  
You can alert a handset user that they are wanted or locate  
a missing handset.  
2. Press and hold B.  
Paging calls cannot be answered by a handset.  
The display shows DELETE ALL ?  
.
1. Press a on the base. All handsets registered to the  
3. Press m to confirm or B to cancel.  
base will ring.  
3.8  
Lock/unlock the keypad  
2. To stop the ringing, press aon the base again or press  
You can lock the keypad so that it cannot be operated  
accidentally while carrying it around.  
any button on the handset.  
NOTE  
When the keypad is locked, you can still answer incoming  
calls and operate the handset as normal. When the call  
ends, the keypad lock comes on again.  
1. Press and hold *.  
icon is displayed.  
2. To unlock the keypad, press any key on your handset.  
The display shows PRESS *  
.
3. Press * within 3 seconds.  
Using the phone  
17  
     
5. Press u or d to select the ringer melody you want and  
4. Phonebook  
press m.  
You can store up to 50 names and numbers in the  
phonebook. Names can be up to 12 characters long and  
numbers up to 24 digits. You can also select different ringer  
melodies for the phonebook entries.  
The display shows ADD ENTRY  
.
6. Enter the next name and number entry that you wish to  
store in your phonebook or press B twice to return to  
standby.  
4.1  
Store a name and number  
ENTERING NAMES  
Use the keypad letters to enter names, e.g. to store TOM:  
Press 8 once to enter T.  
Press 6 three times to enter O.  
Press 6 once to enter M.  
If you have subscribed to Caller ID Service and wish to  
display the name of your caller instead of the number, save  
the full telephone number including the area code to your  
phonebook.  
You can store multiple entries with the same number.  
However, to prevent unnecessary duplicated entries, you  
can only store the same name once.  
WRITING TIPS  
Press B to delete the last character or digit.  
Press u or d to move between characters.  
Press 1 to insert a space.  
1. Press m, the display shows PHONEBOOK and press m.  
The display shows ADD ENTRY  
.
2. Press m to select.  
Use 1 twice to insert a dash.  
The display shows NAME ?  
.
4.2  
1. Press B.  
View or dial an entry  
3. Enter the name and press m.  
The display shows NUMBER ?  
4. Enter the number and press m.  
The display shows MELODY 1  
.
icon is displayed.  
.
18  
Phonebook  
         
2. Scroll u or d to the entry you want.  
OR  
5. Press B to delete the number if required, then enter  
the new number and press m.  
Enter the first letter of the name to search alphabetically.  
The first name that starts with this letter or the nearest  
letter in the alphabet will be displayed.  
Scroll u or d to the entry you want.  
6. Scroll uor dto select a new ringer melody and press m.  
The display shows ADD ENTRY  
.
7. Enter the next name and number entry you wish to store in  
your phonebook or press Btwice to return to standby.  
3. Press < to dial or n to return to standby.  
4.4  
Delete an entry  
NOTE  
1. Press m, the display shows PHONEBOOK and press m.  
2. Scroll d to DELETE ENTRY and press m.  
3. Scroll u or d to the entry you want to delete, or search  
alphabetically and press m.  
When the name is displayed, you can switch between the  
name and number by pressing m.  
4.3  
Edit a name and number  
1. Press m, the display shows PHONEBOOK and press m.  
2. Scroll d to MODIFY ENTRY and press m.  
3. Scroll u or d to the entry you want to edit, or search  
alphabetically and press m.  
The display shows CONFIRM ?  
.
4. Press m to confirm or B to cancel.  
The existing name is displayed.  
4. Press B to delete the name if required, then enter the  
new name and press m.  
The existing number is displayed.  
Phonebook  
19  
   
4. Press mto confirm or Bto return to the previous menu.  
5. Handset settings  
NOTE  
5.1  
Handset ringer volume  
If you subscribe to your network providers caller ID service,  
calls from the numbers that you have stored in the  
phonebook will ring using the ringer melody you have set  
when you store the entry.  
You can adjust the ring volume and set different volume  
levels for your internal and external calls. Choose from 5  
volume levels or Off.  
1. Press m, scroll d to HANDSET and press m.  
2. Press u or d to select INT RING VOL or EXT RING VOL and  
press m.  
5.3  
Auto answer  
Your phone is set to answer calls by lifting the handset off the  
base or charger. You can switch this feature off so that calls  
can only be answered by pressing <.  
3. Press uor dto select the volume (1 - 5 or OFF) .  
4. Press mto confirm or Bto return to the previous menu.  
1. Press m, scroll d to HANDSET and press m.  
NOTE  
2. Scroll d to AUTO ANSWER and press m.  
When the phone is ringing, you can adjust the ringer volume  
by pressing u or d.  
3. Press u or d to select ON or OFF and press m to  
confirm.  
5.2  
Handset ringer melody  
5.4  
Handset name  
You can set different ringer melodies for your internal and  
external calls. Choose from 10 different ringer melodies.  
If you are using more than one handset with your S12 base,  
you can set a personalized name for each handset to easily  
distinguish between them.  
You will hear a sample ring as you scroll to each ring melody.  
1. Press m, scroll d to HANDSET and press m.  
2. Press u or d to select INT MELODY or EXT MELODY and  
press m.  
A name can be up to 10 characters long.  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to NAME and press m.  
3. Press u or d to select the ringer melody (1 - 10).  
20  
Handset settings  
         
3. Enter the new handset name and press m to confirm.  
4. Press u or d to select ON or OFF and press m to  
Delete the current name by pressing B.  
confirm.  
NOTE  
5.7  
Battery low warning beep  
The handset name will only be displayed for approximately 20  
When the battery is almost fully discharged, you will hear a  
warning beep every minute during a call. You can switch  
these beeps on or off.  
seconds when no button is pressed. If you make a mistake,  
press B to delete the last character or digit.  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
1. Press m, scroll d to HANDSET and press m.  
The display shows BEEP  
.
5.5  
Language  
2. Press m to select.  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to LANGUAGE and press m.  
3. Press u or d to select your preferred language and  
press m to confirm.  
3. Scroll d to LOW BATTERY and press m.  
4. Press u or d to select ON or OFF and press m to  
confirm.  
5.8  
Out of range warning beep  
If the handset goes out of range, you will hear warning beeps  
during a call. You can switch these beeps on or off.  
5.6  
Key beep  
When you press a button on the handset keypad, you will  
hear a beep. You can switch these beeps on or off.  
1. Press m, scroll d to HANDSET and press m.  
The display shows BEEP  
.
1. Press m, scroll d to HANDSET and press m.  
2. Press m to select.  
The display shows BEEP  
.
3. Scroll d to OUT RANGE and press m.  
2. Press m to select.  
The display shows KEYTONE  
.
4. Press u or d to select ON or OFF and press m to  
confirm.  
3. Press m to select.  
Handset settings  
21  
       
5.9  
Keypad lock using the menu  
6. Base settings  
You can use the menu to lock the keypad.  
6.1  
Base ringer volume  
1. Press m, scroll d to HANDSET and press m.  
2. Scroll d to KEYLOCK ? and press m to confirm.  
Choose from 5 volume levels or Off.  
1. Press m, scroll d to SETUP and press m.  
icon is displayed.  
The display shows BASE VOLUME  
.
NOTE  
2. Press m.  
To unlock the keypad, press any button on the keypad, then  
press * within 3 seconds.  
3. Press u or d to select the volume (1 - 5 or OFF).  
4. Press mto confirm or Bto return to the previous menu.  
6.2  
Base ringer melody  
Choose from 5 different base ringer melodies.  
You will hear a sample ring as you scroll to each ringer  
melody.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to BASE MELODY and press m.  
3. Press uor dto select the ringer melody (1 - 5).  
4. Press mto confirm or Bto return to the previous menu.  
22  
Base settings  
       
6.3  
Change base PIN code  
6.5  
Recall mode  
Some functions are protected by a 4 digit PIN code which  
must be entered if you want to change the settings. The  
default PIN is 0000. You can change this to your own  
preferred number.  
Depending on your country and network operator, your S12  
has the recall time set as 600 ms (TIMED BR, 2). It is unlikely  
that you need to change this setting unless advised to do so.  
1. Press m, scroll d to SETUP and press m.  
When you enter a PIN, the digits are shown as ****.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to PIN CODE and press m.  
2. Scroll d to RECALL and press m.  
3. Press u or d to select TIMED BR,1(short flash time) or  
TIMED BR,2 (long flash time) and press m to confirm.  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
4. Re-enter the new PIN again and press m to confirm.  
6.6  
Restore default settings  
You can restore your S12 to its default (original) settings.  
5. The display shows RETYPE. Re-enter the new PIN again  
All the handsets that are registered to the base will be  
retained.  
and press m to confirm.  
IMPORTANT  
If you change the PIN code, please keep a record of the new  
number.  
IMPORTANT  
Resetting your phone to its default settings will delete all  
entries in the Phonebook and Calls list. All handset and base  
settings will also be reset.  
6.4  
Dial mode  
Your S12 is set to tone dialling. You should only need to  
change this if connected to an older type of switchboard/PBX  
which requires Pulse dialling.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to DEFAULT and press m.  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
1. Press m, scroll d to SETUP and press m.  
The display shows CONFIRM ?  
.
2. Scroll d to DIAL MODE and press m.  
4. Press mto confirm or Bto return to the previous menu.  
3. Press u or d to select TONE DIAL or PULSE DIAL and  
Your S12 will restart automatically.  
press m to confirm.  
Base settings  
23  
       
3. Press u or d to select ON or OFF and press m to  
6.7  
Emergency default  
confirm.  
If you have lost your PIN code, you can still restore your S12  
to its default settings.  
Eco mode  
ON  
1. Remove the batteries from the handset.  
2. Press and hold * while replacing the batteries.  
The display shows DEFAULT  
.
3. Press m to confirm. Your S12 will restart automatically.  
6.8  
Eco mode  
Your S12 offers ECO mode function which reduces the  
transmitted power and energy consumption when switched on.  
When Eco mode is switched off, the circle around  
disappears.  
To switch Eco mode on:  
NOTE  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to ECO MODE and press m.  
When ECO mode is set to ON, the handset range will be  
reduced.  
24  
Base settings  
     
6.9  
Default settings  
7. Clock & alarm  
Low battery beeps  
Out of range warning beeps  
Key beep  
ON  
ON  
ON  
ON  
1
If you have subscribed to Caller ID Service, the date and  
time will be set on all your handsets whenever a call is  
received. You can also manually set the date and time on the  
individual handsets.  
Auto answer  
Internal melody  
Internal volume  
External melody  
External volume  
Ear volume  
7.1  
Set the date  
3
1. Press m, scroll d to DATE-TIME and press m.  
3
The display shows DATE SET  
.
3
2. Press m to select.  
3. Enter the date (e.g. 12--08 for 12th of August) and press  
m to confirm.  
3
Base melody  
Base ringer volume  
Phonebook  
2
3
Empty  
Empty  
Empty  
0000  
Tone  
7.2  
Set the time  
Calls list  
1. Press m, scroll d to DATE-TIME and press m.  
Redial list  
2. Scroll d to CLOCK SET and press m.  
PIN code  
3. Enter the time in 24 hour format (e.g. 18--30 for 6:30pm)  
Dial mode  
and press m to confirm.  
Recall mode  
TIMED BR, 2  
(600 ms)  
Eco mode  
OFF  
OFF  
Keypad lock  
Clock & alarm  
25  
       
7.3  
Set alarm  
8. Caller ID and the Calls list  
IMPORTANT  
To use Caller ID, you must first subscribe to the service from  
your network provider. A subscription fee may be payable.  
Each handset can have a different alarm setting.  
1. Press m, scroll d to DATE-TIME and press m.  
2. Scroll d to ALARM SET and press m.  
To ensure that the caller's name is displayed, make sure you  
have stored the full telephone number, including the area  
code in the phonebook.  
3. Press u or d to select ON or OFF and press m to  
confirm.  
4. If you select ON, enter the time in 24 hour format (e.g.  
If the caller’s number is stored in the phonebook, the name  
assigned to it will be displayed.  
07--30 for 7:30am) and press m to confirm.  
If the call is a withheld call, WITHHELD will be displayed.  
7.4  
Switch off alarm ring  
When the alarm sounds, press any button to switch it off.  
If the number is unavailable, UNAVAILABLE will be displayed.  
NOTE  
If the call is from an international number, INT’L will be  
If you are using the handset to make a call when the alarm  
ring is due, you will hear a beep in the earpiece.  
displayed.  
If the call is from the operator, OPERATOR will be displayed.  
If the call is from a payphone, PAYPHONE will be displayed.  
If the call is from a ringback request, RINGBACK will be displayed.  
8.1  
Caller ID  
If you have subscribed to a Caller ID Service, you will be able  
to see your caller’s number on your handset (provided it is  
not withheld) prior to answering the call. The display can  
show the first 12 digits or characters of the phone numbers  
and names.  
26  
Caller ID and the Calls list  
       
If your caller’s name and number are stored in the  
phonebook and a name/number match is found, you will see  
the caller’s name on the display instead.  
• If the caller’s number exactly matches an entry  
stored in the phonebook, the display will alternate  
between the name and the number. Press m to  
see the caller’s number.  
• If the telephone number is longer than 12 digits,  
icon is displayed. Press m to see the  
remaining digits.  
8.2  
Calls list  
The Calls list stores details of your last 40 received calls,  
including the phone number and date and time of the call.  
The Calls list also alerts you when you have unanswered calls.  
The caller’s details are stored in the Calls list whether or not  
you have answered the call. The list is shared by all  
handsets registered to the base. When the list is full, and a  
new call is received, the oldest entry will be deleted  
automatically.  
• Press m again to see the time and date of the call.  
• Press m again to access the option to store the  
entry in your phonebook.  
8.2.2  
Dial a number in the Calls list  
When a new call is received in the Calls list,  
icon will  
1. Press d to open the Calls list.  
flash on the display in standby mode to alert you. When you  
2. Scroll u or d to the entry you want.  
3. Press < to dial the displayed entry.  
have viewed the new call,  
will remain.  
icon disappears but  
icon  
8.2.3  
Copy a Calls list number to the phonebook  
8.2.1  
1. Press dto open the Calls list. If there are no calls in the  
list, the display shows EMPTY  
View the Calls list  
1. Press d to open the Calls list.  
2. Scroll u or d to the entry you want.  
3. Press m repeatedly until the display shows ADD ?  
4. Press m again.  
.
2. Press u or d to scroll through the list.  
.
• If the call was answered,  
icon is displayed as you  
scroll to the entry. If the call was unanswered,  
icon  
The display shows NAME ?  
.
is displayed as you scroll to the entry. When you reach  
the end of the list, the handset will beep.  
5. Enter the name and press m.  
The number is displayed.  
Caller ID and the Calls list  
27  
       
6. Edit the number if necessary, then press m.  
7. Press u or d to select the ringer melody you want and  
press m. The number is stored.  
9. Using additional handsets  
You can register up to five handsets to your S12 base to  
extend your phone system without having to install extension  
sockets for each new phone.  
NOTE  
See “ENTERING NAMES” and “WRITING TIPS” on  
page 18.  
Each S12 handset can be registered with up to four bases.  
You can then select the base you prefer to use.  
8.2.4  
Delete an entry  
If you have purchased a S12 multiple pack, all additional  
handsets come pre-registered to the base.  
1. Press d to open the Calls list.  
2. Scroll u or d to the entry you want and press B.  
If you have purchased an additional handset separately, you  
must register it to your S12 base before it can be used.  
The display shows DELETE ?  
.
3. Press m to confirm or Bto cancel.  
8.2.5 Delete the entire Calls list  
9.1  
NOTE  
Registering an additional handset  
1. Press d to open the Calls list.  
Handset batteries must be fully charged before you start to  
register. Hold your handset close to the base during the  
registration process.  
Handsets that were supplied with your S12 base are already  
pre-registered.  
2. Press and hold B.  
The display shows DELETE ALL ?  
.
3. Press m to confirm or Bto cancel.  
On the base:  
1. Press and hold a for 3 seconds until you hear two  
beeps. The base will remain in registration mode for 90  
seconds.  
28  
Using additional handsets  
       
On the handset:  
9.2  
Register a different make of handset  
to your S12 base  
1. Press m, scroll d to REGISTER and press m.  
2. Scroll d to REG BASE and press m.  
IMPORTANT  
DECT GAP Profile only guarantees that basic calling  
functions will work correctly between different makes/types  
of handset and base. There is a possibility that certain  
devices such as Caller ID will not work correctly.  
3. Enter the base number (1 - 4).  
The base numbers that are already in use flashes. The  
display shows SEARCHING...  
.
4. When the handset finds the base signal, the display  
On the base:  
shows SEARCHING...X, where  
identification number.  
X
indicates the base  
1. Press and hold a for 3 seconds until you hear two  
beeps. The base will remain in registration mode for 90  
seconds.  
5. The display will ask for the PIN to be entered. Enter the  
4 digit PIN code (default = 0000) and press m.  
You will hear a beep if the registration is successful.  
The handset is automatically assigned an available  
handset number. Use this number when making  
internal calls.  
On the handset:  
Follow the registration instructions given in your handset’s  
user guide.  
9.3  
Select a base  
If your S12 handset is registered to more than one base (e.g.  
one at work and one at home), you can select which base to  
use.  
NOTE  
If registration is not successful the first time, please repeat  
the process again in case the base registration period ran  
out of time. If the base is not found after a few seconds, the  
handset returns to standby. Try registering again.  
Each handset can be registered with up to four bases.  
1. Press m, scroll d to REGISTER and press m.  
The display shows SELECT BASE  
.
If there are already 5 handsets registered to the base, the  
registration will fail. You must de-register another handset  
before you can register a new one.  
Using additional handsets  
29  
   
2. Press m. All the bases that your handset has been  
registered to will be displayed, e.g. BASE 1 2 3 4. The  
currently selected base number flashes.  
10. Help  
No dial tone  
Use only the telephone line cord supplied.  
Check that the telephone line cord is connected properly.  
Check that the mains power is connected properly and  
switched on.  
3. Enter the base number that you want to use.  
Alternatively, press u or d to scroll to AUTO  
.
4. Press m to confirm. You will hear a confirmation beep  
and the display will return to the previous menu.  
No display  
Check that the batteries are inserted correctly and fully  
charged. Use only approved rechargeable batteries  
supplied.  
NOTE  
If you select AUTO, your handset will automatically search for  
and connect to the base with the strongest signal.  
Check that the handset is switched on. Press and hold  
9.4  
De-register a handset  
n.  
Use one handset to de-register another. You cannot  
de-register the handset that you are using.  
Reset the base by removing the batteries and  
disconnecting the mains power. Wait for around 15  
seconds before connecting it again. Allow up to one  
minute for the handset and base to synchronize.  
1. Press m, scroll d to SETUP and press m.  
2. Scroll d to DEL HANDSET and press m.  
3. Enter the 4 digit PIN code (default = 0000) and press m.  
4. Enter the handset number that you want to de-register.  
You will hear a confirmation beep and the display will  
return to the previous menu.  
icon flashes  
Handset is out of range. Move closer to the base.  
Make sure that the handset is registered to the base, see  
page 28.  
Check that the mains power is connected properly and  
switched on.  
Keypad does not seem to work  
Check that the keypad lock is not on, see page 17.  
30  
Help  
   
Check that you are at least one metre away from other  
electrical equipment to avoid interference when  
registering.  
icon is not scrolling during charge  
Adjust the handset slightly on the base.  
Clean the charging contacts with a cloth moistened with  
alcohol.  
Check that the mains power is connected properly and  
switched on.  
Handset does not ring  
The handset ringer volume may be set to Off, see  
page 20.  
The battery is full. When the handset is fully charged,  
icon will appear steady on the display.  
Base unit does not ring  
The base ringer volume may be set to Off, see page 22.  
No Caller ID  
Check your subscription with your network operator, see  
page 26.  
The caller may have withheld their number.  
The record cannot be found in your phonebook. Check  
that you have the correct name/number stored in your  
phonebook, with the full area code.  
Noise interference on my phone or on other  
electrical equipment nearby  
Place your S12 at least one metre away from electrical  
appliances or any metal obstructions to avoid any risk of  
interference.  
I have forgotten my PIN!  
Restore your S12 to its default settings, see “6.7  
Emergency default”, page 24.  
Cannot register a handset to the base  
You can register up to a maximum of 5 handsets to a S12  
base. You must de-register a handset in order to register  
a new one, see page 30.  
Check that you have entered the correct PIN code  
(default = 0000).  
Help  
31  
6. Unplug this product from the wall outlet before cleaning.  
Do not use liquid cleaners or aerosol cleaners. Use a  
damp cloth for cleaning.  
11. General information  
IMPORTANT  
This equipment is not designed to make emergency telephone  
calls when the power fails. Alternative arrangements should be  
made for access to emergency services.  
7. Do not disassemble this product. If service or repair  
work is required, contact the customer service helpline  
found in this user's Guide.  
8. Do not overload wall outlets and extension cords.  
9. Avoid using during an electrical storm. Use a surge  
protector to protect the equipment.  
10. Do not use this phone to report a gas leak, especially if  
you are in the vicinity of the gas line.  
This product is intended for connection to analogue public  
switched telephone networks and private switchboards in  
Singapore.  
Important safety instructions  
Follow these safety precautions when using your phone to  
reduce the risk of fire, electric shock, and injury to persons  
or property:  
CAUTION  
To reduce the risk of fire, use only the supplied power  
adaptor.  
1. Keep all slits and openings of the phone unblocked. Do  
not set the phone on a heating register or over a  
radiator. Ensure that proper ventilation is provided at the  
installation site.  
2. Do not use while wet or while standing in water.  
3. Do not use this product near water (for example, near a  
bath tub, kitchen sink, or swimming pool).  
4. Do not allow anything to rest on the power cord. Place  
the power cord so that it will not be walked on.  
5. Never insert objects of any kind into the product vents  
as that may result in fire or electric shock.  
Unplug this cordless phone immediately  
from an outlet if:  
The power cord or plug is damaged or frayed.  
Liquid has been spilled on the product.  
The product has been exposed to rain or water. Do not  
retrieve the handset or base until after you have  
unplugged the power and phone from the wall. Then  
retrieve the unit by the unplugged cords.  
The product has been dropped or the cabinet has been  
damaged.  
The product exhibits a distinct change in performance.  
32  
General information  
 
10. To avoid interference to nearby appliances, do not place  
the base of the phone on or near a TV, microwave oven,  
or VCR.  
Installation Guidelines  
1. Read and understand all instructions and save them for  
future reference.  
2. Follow all warnings and instructions marked on the  
product.  
3. Do not install this product near a bath tub, sink, or  
shower.  
4. Operate this phone using only the power source that is  
indicated on the marking label. If you are unsure of the  
power supply to your home, consult with your dealer or  
local power company.  
5. Do not place this product on an unstable cart, stand, or  
table. This product may fall, causing serious damage to  
the product.  
6. Adjust only those controls that are covered by the  
operating instructions. Improper adjustment of other  
controls may result in damage and will often require  
extensive work to restore the product to normal  
operation.  
7. Clean this product with a soft, damp cloth. Do not use  
chemicals or cleaning agents to clean this phone.  
8. Use only the power supply that came with this unit.  
Using other power supplies may damage the unit.  
9. Because this phone operates on electricity, you should  
have at least one phone in your home that could operate  
without electricity in the case the power in your home  
goes out.  
Battery Safety Instructions  
Do not burn, disassemble, mutilate, or puncture the  
battery. The battery contains toxic materials that could be  
released, resulting in injury.  
CAUTION  
There is a risk of explosion if you replace the battery with an  
incorrect battery type. Use only the battery pack that came  
with your phone or an authorized replacement  
recommended by the manufacturer.  
Keep battery packs out of the reach of children.  
Remove battery packs if storing over 30 days.  
Do not dispose of battery packs in fire, which could result  
in explosion.  
The rechargeable battery packs that power this product  
must be disposed of properly and may need to be  
recycled. Refer to your battery’s label for battery type.  
Contact your local recycling center for proper disposal  
methods.  
SAVE THESE INSTRUCTIONS  
General information  
33  
Cleaning  
Product disposal instructions  
Clean the handset and base (or charger) with a damp  
(not wet) cloth, or an anti-static wipe.  
Product disposal instructions for residential users  
When you have no further use for it, please remove any  
batteries and dispose of them and the product according to  
your local authority’s recycling processes. For more  
information, please contact your local authority or the retailer  
where the product was purchased.  
Never use household polish as this will damage the  
product. Never use a dry cloth as this may cause static  
shock.  
Environmental  
Product disposal instructions for business users  
Business users should contact their suppliers and check the  
terms and conditions of the purchase contract and ensure  
that this product is not mixed with other commercial waste  
for disposal.  
Do not expose to direct sunlight.  
The handset may become warm when the batteries are  
being charged or during prolonged periods of use. This is  
normal. However, we recommend that to avoid damage,  
do not place the product on antique/veneered wood.  
Do not place your product on carpets or other surfaces  
which generate fibres, or place it in locations preventing  
the free flow of air over its surfaces.  
Do not submerge any part of your product in water and  
do not use it in damp or humid conditions, such as  
bathrooms.  
Consumer Products and Accessories  
Warranty  
Thank you for purchasing this Motorola branded product  
manufactured under license by Suncorp Technologies  
Limited, 3001-3005 China Resources Building, 26 Harbour  
Road, Wan Chai, Hong Kong. ("SUNCORP")  
Do not expose your product to fire, explosives or other  
hazardous conditions.  
There is a slight chance that your phone could be  
damaged by an electrical storm. We recommend that you  
unplug the power and telephone line cord during an  
electrical storm.  
What Does this Warranty Cover?  
Subject to the exclusions contained below, SUNCORP  
warrants that this Motorola branded product ("Product") or  
certified accessory ("Accessory") sold for use with this  
product that it manufactured to be free from defects in  
materials and workmanship under normal consumer usage  
for the period outlined below. This Limited Warranty is your  
exclusive warranty and is not transferable.  
34  
General information  
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF  
INFORMATION OR OTHER FINANCIAL LOSS ARISING  
OUT OF OR IN CONNECTION WITH THE ABILITY OR  
INABILITY TO USE THE PRODUCTS OR ACCESSORIES  
TO THE FULL EXTENT THESE DAMAGES MAY BE  
DISCLAIMED BY LAW.  
Who is covered?  
This warranty extends only to the first consumer purchaser,  
and is not transferable.  
What will SUNCORP do?  
SUNCORP or its authorized distributor at its option and within  
a commercially reasonable time, will at no charge repair or  
replace any Products or Accessories that does not conform to  
this limited warranty. We may use functionally equivalent  
reconditioned/ refurbished/ pre-owned or new Products,  
Accessories or parts.  
Some jurisdictions do not allow the limitation or exclusion of  
incidental or consequential damages, or limitation on the  
length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you  
specific legal rights, and you may also have other rights that  
vary from one jurisdiction to another.  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT  
LIMITATION THE IMPLIED WARRANTIES OF  
Products Covered  
Length of Coverage  
Consumer Products  
One (1) year from the date of  
the products original purchase  
by the first consumer purchaser  
of the product.  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITED TO THE DURATION OF  
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR  
REPLACEMENT PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL  
OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO  
EVENT SHALL MOTOROLA OR SUNCORP BE LIABLE,  
WHETHER IN CONTRACT OR TORT (INCLUDING  
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT OR ACCESSORY,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR  
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF  
Consumer Accessories Ninety (90) days from the date  
(battery, power supply(s) of the accessories original  
and line cords)  
purchase by the first consumer  
purchaser of the product.  
Consumer Products and The balance of the original  
Accessories that are  
Repaired or Replaced  
warranty or for ninety (90)  
days from the date returned to  
the consumer, whichever is  
longer.  
General information  
35  
Altered Products. Products or Accessories with (a) serial  
numbers or date tags that have been removed, altered or  
obliterated; (b) broken seals or that show evidence of  
tampering; (c) mismatched board serial numbers; or (d)  
nonconforming or non-Motorola branded housings, or parts,  
are excluded from coverage.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are  
excluded from coverage.  
Batteries. Only batteries whose fully charged capacity falls  
below 80% of their rated capacity and batteries that leak are  
covered by this limited warranty.  
Communication Services. Defects, damages, or the failure  
of Products or Accessories due to any communication  
service or signal you may subscribe to or use with the  
Products or Accessories is excluded from coverage.  
Abuse & Misuse. Defects or damage that result from: (a)  
improper operation, storage, misuse or abuse, accident or  
neglect, such as physical damage (cracks, scratches, etc.)  
to the surface of the product resulting from misuse; (b)  
contact with liquid, water, rain, extreme humidity or heavy  
perspiration, sand, dirt or the like, extreme heat, or food; (c)  
use of the Products or Accessories for commercial purposes  
or subjecting the Product or Accessory to abnormal usage or  
conditions; or (d) other acts which are not the fault of  
Motorola or SUNCORP are excluded from coverage.  
How to Obtain Warranty Service or Other  
Information?  
To obtain service or information, please call: (65) 68412668.  
You will receive instructions on how to ship the Products or  
Accessories at your expense and risk, to a SUNCORP  
Authorized Repair Center.  
Use of Non-Motorola branded Products and  
To obtain service, you must include: (a) the Product or  
Accessory; (b) the original proof of purchase (receipt) which  
includes the date, place and seller of the Product; (c) if a  
warranty card was included in your box, a completed  
warranty card showing the serial number of the Product; (d)  
a written description of the problem; and, most importantly;  
(e) your address and telephone number.  
Accessories. Defects or damage that result from the use of  
Non-Motorola branded or certified Products or Accessories  
or other peripheral equipment are excluded from coverage.  
Unauthorized Service or Modification. Defects or  
damages resulting from service, testing, adjustment,  
installation, maintenance, alteration, or modification in any  
way by someone other than Motorola, SUNCORP or its  
authorized service centers, are excluded from coverage.  
36  
General information  
Technical Information  
How many telephones can I have?  
All items of telephone equipment have a Ringer Equivalence  
Number (REN), which is used to calculate the number of  
items which may be connected to any one telephone line.  
Your S12 has a REN of 1. A total REN of 4 is allowed. If the  
total REN of 4 is exceeded, the telephones may not ring.  
With different telephone types, there is no guarantee of  
ringing, even when the REN is less than 4.  
Any additional handsets and chargers that you register have  
a REN of 0.  
Connecting to a switchboard  
This product is intended for use within Singapore for  
connection to the public telephone network.  
Recall  
You may need to use the recall function if you are connected  
to a switch. Contact your PABX supplier for further informa-  
tion.  
General information  
37  
Manufactured, distributed or sold by Suncorp  
Technologies Ltd. , official licensee for this  
product. MOTOROLA and the Stylized M Logo  
are trademarks or registered trademarks of  
Motorola Trademark Holdings, LLC. and are  
used under license. All other trademarks are the  
property of their respective owners.  
© 2012 Motorola Mobility, Inc. All rights reserved.  
Version 8 (SG)  

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