LaCie 119 Monitor
User’s Manual
How To Use This Manual
How To Use This Manual
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LaCie 119 Monitor
User’s Manual
Foreword
page 3
Copyrights
Copyright © 2005 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of LaCie.
Changes
The material in this document is for information only and subject to change without notice. While reasonable efforts have been made in
the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or
from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the
product manual without reservation and without obligation to notify any person of such revisions and changes.
FCC Statement:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use only shielded cables to connect I/O devices to this equipment.
LaCie 119 Monitor
Tested To Comply
With FCC standards
FOR HOME OR OFFICE USE
Caution! A shielded-type power cord is required in order to meet FCC emission limits and also to prevent
interference to the nearby radio and television reception. It is essential that only the supplied power cord be used.
LaCie 119 Monitor
User’s Manual
Foreword
page 4
Canada Compliance Statement
DOC: This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
CFC-UCL: InBfeoarrsmthaetiCo-nUL Mark and is in compliance with Canadian Safety Regulations according to CAN/CSA C22.2 No. 60950-1.
1.
Use the attached specified cables with the LaCie 119 color monitor so as not to interfere with
radio and television reception.
(1) The power supply cord you use must have been approved by and comply with the safety standards of U.S.A. and meet the
following condition.
Power supply cord
Length
Non shield type, 3-conductor
2.0 m
Plug shape
U.S.A
(2) Please use the supplied shielded video signal cable, 15-pin mini D-SUB to DVI-A cable or DVI-D to DVI-D cable.
Use of other cables and adapters may cause interference with radio and television reception.
2.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your dealer or an experienced radio/TV technician for help.
If necessary, the user should contact the dealer or an experienced radio/television technician for additional
suggestions. The user may find the following booklet, prepared by the Federal Communications Commission, helpful:
“How to Identify and Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government
Printing Office, Washington, D.C., 20402, Stock No. 004-000-00345-4.
Manufacturer’s Declaration for CE Certification
We, LaCie, solemnly declare that this product conforms to the following European standards:
Class B EN60950, EN55022, EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
LaCie 119 Monitor
User’s Manual
Foreword
page 5
Congratulations! You have just purchased a TCO’99
the manufacturer is obliged to have an envi-
approved and labeled product! Your choice has provided you ronmental plan which must be adhered to in
with a product developed for professional use. Your purchase each country where the company imple-
has also contributed to reducing the burden on the environ-
ments its operational policy. The energy
ment andto the further development of environmentally adapt- requirements include a demand that the
ed electronics products.
computer and/or display, after a certain period of inactivity,
shall reduce its power consumption to a lower level in one or
more stages. The length of time to reactivate the computer
shall be reasonable for the user. Labeled products must meet
strict environmental demands, for example, in respect of the
reduction of electric and magnetic fields, physical and visual
ergonomics and good usability.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an
established method for encouraging the adaptation of goods
and services to the environment. The main problem, as far as
computers and other electronics equipment are concerned, is
that
environmentally harmful substances are used both in the prod- Environmental Requirements
ucts and during the manufacturing. Since it has not been pos-
Flame retardants
sible for the majority of electronics equipment to be recycled in
a satisfactory way, most of these potentially damaging sub-
stances sooner or later enter Nature. There are also other
characteristics of a computer, such as energy consumption lev-
els, that are important from the viewpoints of both the work
(internal) and natural (external) environments. Since all meth-
ods of conventional electricity generation have a negative
effect on the environment (acidic and climate-influencing emis-
sions, radioactive waste, etc.), it is vital to conserve energy.
Electronics equipment in offices consume an enormous amount
of energy since they are often left running continuously.
Flame retardants are present in printed circuit boards, cables,
wires, casings and housings. In turn, they delay the spread of
fire. Up to thirty percent of the plastic in a computer casing
can consist of flame retardant substances. Most flame retar-
dants contain bromine or chloride and these are related to
another group of environmental toxins, PCBs, which are sus-
pected to give rise to severe health effects, including reproduc-
tive damage in fisheating birds and mammals, due to the
bioaccumulative* processes. Flame retardants have been
found in human blood and researchers fear that disturbances
in fetus development may occur. Plastic components weighing
more than 25 grams must not contain flame retardants with
What does labeling involve?
This product meets the requirements for international and envi- organically bound chlorine and bromine. Flame retardants are
ronmental labeling of personal computers. The requirements
cover a wide range of issues, including: environment,
ergonomics, usability, emission of electrical and magnetic
allowed in the printed circuit boards since no substitutes are
available.
Lead**
fields, energy consumption and electrical and fire safety. The Lead can be found in picture tubes, display screens, solders
environmental demands concern restrictions on the presence and capacitors. Lead damages the nervous system and in
and use of heavy metals, brominated and chlorinated flame
retardants, CFCs (freons) and chlorinated solvents, among
higher doses, causes lead poisoning.
TCO’99 requirement permits the inclusion of lead since no
other things. The product must be prepared for recycling and replacement has yet been developed.
LaCie 119 Monitor
User’s Manual
Foreword
page 6
Cadmium**
Cadmium is present in rechargeable batteries and in the colour generating layers of certain computer displays. Cadmium
damages the nervous system and is toxic in high doses.
TCO’99 requirement states that batteries, the colourgenerating layers of display screens and the electrical or electronics
components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches, Mercury damages the nervous system and is toxic in high
doses.
TCO’99 requirement states that batteries may not contain any Mercury. It also demands that no mercury is present in any of
the electrical or electronics components associated with the display unit. CFCs (freons) CFCs (freons) are sometimes used for
washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing
increased reception on Earth of ultraviolet light with consequent increased risks of skin cancer (malignant melanoma).
The relevant TCO’99 requirement; Neither CFCs nor HCFCs may be used during the manufacturing and assembly of the
product or its packaging.
*Bio-accumulative is defined as substances which accumulate within living organisms.
**Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.
To obtain complete information on the environmental criteria
document, order from:
TCO Development Unit
SE-114 94 Stockholm
SWEDEN
FAX Number: +46 8 782 92 07
E-mail (Internet): [email protected]
You may also obtain current information on TCO’99 approved
and labelled products by visiting their website at:
LaCie 119 Monitor
User’s Manual
Precautions
page 7
PRECAUTIONS
To prevent fire or shock hazard, do not expose the monitor to rain or moisture. Dangerously high voltages are present inside
the monitor. Do not open the cabinet. Refer servicing to qualified personnel only.
• Do not use the monitor near water, e.g. near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool or in a wet
basement.
• Do not place the monitor on an unstable cart, stand, or table. If the monitor falls, it can injure a person and cause serious
damage to the appliance.
• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of the
monitor and to protect it from overheating, be sure these openings are not blocked or covered. Do not place the monitor on a
bed, sofa, rug, or similar surface. Do not place the monitor near or over a radiator or heat register. Do not place the monitor
in a bookcase or cabinet unless proper ventilation is provided.
• Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a place subject to direct sun-
light, or excessive dust or mechanical vibration or shock.
• The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug will fit only
into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire plug, have an electrician
install the correct outlet or ground the appliance safely. Do not defeat the safety purpose of the grounded plug.
• Unplug the unit during a lightning storm or when it will not be used for long period of time. This will protect the monitor
from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• Never push any object into the slot on the monitor cabinet. It could short circuit parts causing a fire or electric shock. Never
spill liquids on the monitor.
• Do not attempt to service the monitor by yourself. Opening or removing covers can expose you to dangerous voltages and
other hazards. Please refer all servicing to qualified service personnel.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured recepta-
cles marked between 100 - 240V AC, Min. 5A.
• The wall socket shall be installed near the equipment and shall be easily accessible.
• Operating temperature 0° - 35°C, 32° - 96°F, storage temperature -20° - 60°C, -4° - 140°F
• Operating humidity 10% to 85%
Caution! The LaCie 119 Monitor's warranty may be void as a result of the failure to respect the precautions listed
above.
LaCie 119 Monitor
User’s Manual
Notes
page 8
GENERAL NOTES
The screen surface is very soft. Do not rub, touch or tap the screen surface with sharp object such as pen or pencil. This con-
tact may scratch or damage the screen. These damages are not covered under the warranty.
• Turn your computer OFF before installing your new monitor. Refer to your computer manual for the proper shut down pro-
cedure.
• Save the original shipping carton and packing materials, as they will come in handy if you ever have to ship your monitor.
• For maximum protection, repackage your monitor as it was originally packed at the factory.
• To keep the monitor looking new, periodically clean the case & surface of the TFT-LCD panel with a soft non-fiberous cloth
lightly dampened with a glass cleaner. Do not use any paper products to clean the screen. Never use strong solvents such as
thinner, benzene, or abrasive cleaners, since these will damage the case & panel. As a safety precaution, always unplug the
monitor before cleaning it.
• Plug & Play DDC1/2B Feature - This monitor is equipped with VESA DDC1/2B capabilities according to the VESA DDC
STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communi-
cate additional information about its display capabilities. The communication channel is defined in two levels, DDC1 and
DDC2B. The DDC1 is a unidirectional data channel from the display to the host that continuously transmits EDID information.
The DDC2B is a bidirectional data channel based on the I_C protocol. The host can request EDID information over the DDC2B
channel.
• This monitor will appear to be non-functional if there is not video input signal. In order for this monitor to operate properly,
there must be a video input signal.
The following is a copy of your monitor’s rating label that summarizes all the certifications that
this monitor conforms to. For esthetic considerations, this label is physically located on the back
of the monitor under the square VESA attachment that connects your monitor panel to the stand.
Should you want to access it, simply unscrew the four connecting screws and separate the stand
from the panel. The serial number of your product can be found on a separate barcode sticker
also located on the back of the monitor in the vicinity of the DVI connector.
This symbol on the product or on its packaging indicates that this product must not be disposed of with you
other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it
over to a designed collection point for the recycling of waste electrical and electronic equipment. The sepa-
rate collection and recycling of your waste equipment at the time of disposal will help to conserve natural
resources and ensure that it is recycled in a manner that protects human health and the environment. For
more information about where you can drop off your waste equipment for recycling, please contact your
local city office, your household waste disposal service or the shop where you purchased the product.
LaCie 119 Monitor
User’s Manual
1. Introduction
page 9
1. Introduction
Thank you for choosing the LaCie 119 monitor. We hope
you'll be pleased by your purchase. Your LaCie 119
presents an ideal combination of high 1000:1 contrast
and 250 cd/m2 maximum brightness for your viewing
comfort. If possible, and for best viewing conditions we
recommend that you use your monitor in its native 1280
x 1024 resolution.
If you are planning on calibrating your monitor, please
refer to the OSD controls presented in this User’s
Manual. If you haven't invested in a calibration tool yet,
LaCie blue eye 2, a combination of hardware calibration
software and colorimeter may also be of interest to you.
Specifications
Diagonal size : 19’’ / 48 cm
Resolution : 1280x1024 (SXGA) @ 75 Hz (Analog)1280x1024 (SXGA) @ 60 Hz (Digital)
Pixel Pitch : 0.294
Active Area : 376.3 x 301 mm
Colors : 16.7 Million
Contrast Ratio : 1000:1
Brightness : 250 cd/m2
Response Time : 20 ms
Viewing Angles : 170° / 170°
Technology : Vertical Alignment TFT
Connections : 1 x DVI-D, 1 x VGA D-Sub
Power saving mode : less than 2W
LaCie 119 Monitor
User’s Manual
2. Your LaCie 119 Monitor
page 10
2. Your LaCie 119 Monitor
2.1. Package Contents
1
2
LaCie 119 Monitor
1
2
3
4
LaCie LaFrame (with mounting hardware)
Power cord
Monitor stand
5
6
7
8
15-pin S-Sub cable
4
3
24-Pin DVI cable
LaCie 119 Monitor CD ROM
Quick Install Guide (printed version)
5
7
6
ts
8
LaCie 119 Monitor
User’s Manual
2. Your LaCie 119 Monitor
page 11
2.2. Rear View
1
Power Supply Connector
DVI port
2
3
VGA port
1
2
3
LaCie 119 Monitor
User’s Manual
3. Using Your LaCie 119 Monitor
page 12
3. Setting Up Your LaCie 119 Monitor
3.1. Height, Tilt, and Swivel Adjustment
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
1
Hold the stand so you do not topple the monitor when you change the monitor's angle.
Important Info:
• Do not touch the LCD screen when making the adjustments above. It may cause damage or break the LCD screen.
• Careful attention is required not to catch your fingers or hands when making the adjustments above.
LaCie 119 Monitor
User’s Manual
4. External Controls
page 13
4. External Controls
5
1
4
2
3
AUTO - When OSD menu is in active status, this button will act as EXIT-KEY (EXIT OSD menu) or go back to the
previous menu. When OSD menu is in off status, press this button for 2 seconds to activate the Auto Adjustment
function. The Auto Adjustment function is used to set the HPos, VPos, Clock and Focus.
1
Brightness - adjust brightness or function adjust
ON/OFF - press to power on or power off monitor
Contrast - adjust contrast or function adjust
MENU - active OSD or function adjust
2
3
4
5
Important Info:
To lock the OSD, press and hold the MENU button while the monitor is off and then press power button to turn the
monitor on.
To un-lock the OSD - press and hold the MENU button while the monitor is off and then press power button to turn
the monitor on.
LaCie 119 Monitor
User’s Manual
5. How to Adjust a Setting
page 14
5. How To Adjust a Setting
1. Press the MENU-button to activate the OSD window.
2. Press
or
to navigate through the functions.
Once the desired function is highlighted, press the MENU-
button to activate it. If the function selected has a sub-
menu, press
or
again to navigate through the
sub-menu functions. Once the desired function is high-
lighted, press MENU-button to activate it.
3. Press
or
to change the settings of the
selected function.
4. To exit and save, select the exit function. If you want to
adjust any other function, repeat steps 2-3.
5.1 Descriptions for function control LEDS
Main Menu Item
Sub Menu Item
Description
Luminance
Contrast
Contrast from Digital-register.
Backlight adjustment
Brightness
ACTIVE only in ANALOG MODE
Image setup
Focus
Adjust picture phase to reduce horizontal
line noise
Clock
Adjust picture phase to reduce vertical line
noise.
Image position
H. position
V. position
Adjust horizontal picture
Adjust vertical picture
LaCie 119 Monitor
User’s Manual
5. How to Adjust a Setting
page 15
Main Menu Item
Sub Menu Item
Warm
Description
Color Temp.
Recall Warm Color Temperature from EEPROM
Recall Cool Color Temperature from EEPROM
Cool
USER/red
Red Gain from Digital-register.
Green Gain Digital-register.
USER/green
USER/blue
H. Position
V. Position
OSD Timeout
Language
Blue Gain from Digital-register.
Adjust the horizontal position of the OSD.
Adjust the vertical position of the OSD.
Adjust the OSD timeout.
OSD Setup
Language
Set OSD display language.
Information
Reset
Show the resolution, H/V frequency and input
port of current input timing.
Yes/No
Yes—Clear each old status of Auto-configura-
tion and set the color temperature to
Cool.No— Do not execute reset, return to
main menu
EXIT
EXIT OSD
LaCie 119 Monitor
User’s Manual
6. Troubleshooting
page 16
6. Troubleshooting
The Problem
Power LED not on
Possible Solutions
• Make sure power switch is in ON position.
• Check power cord connections.
No Plug & Play
• Check if PC system is Plug & Play
• Check if Video Card system is Plug & Play
• Check if D-15 plug pin of video cable is bent
• Make sure monitors drivers are installed.
Fuzzy Picture
• Adjust contrast and brightness controls.
Picture bounces of there is
a wave pattern
• Move electrical devices that may cause interference.
The POWER LED is on but
there is no video or
picture,
• POWER switch must be ON
• Video card must be snugly fit into position.
• Check cable connection.
Missing RED, GREEN or
BLUE
• Inspect pins on cable to be sure all are straight.
• Make sure computer is operational by typing the CAPS LOCK key while observing CAPS
LOCK LED. The LED should be operational.
Screen Image not
centered
Inspect the video cable to be sure none of the pins are bent.
Adjust pixel frequency (CLOCK) and FOCUS or press hot-key (AUTO-key).
Picture has defects, for
example white does not
look white.
Adjust RGB color or select color temperature.
LaCie 119 Monitor
User’s Manual
6. Troubleshooting
page 17
The Problem
ERROR MESSAGE: Cable
not Connected
Possible Solutions
• Make sure signal cable is properly connected. If loose, tighten screws.
• Check signal cable connection pins for damage.
ERROR MESSAGE: Input
not Supported
Your computer has been set to an unsuitable display mode. Set the computer to a display mode
given in the preset display modes table.
LaCie 119 Monitor
User’s Manual
7. Preset Display Modes
page 18
7. Preset Display Modes
STANDARD
RESOLUTION
HORIZONTAL FREQUENCY(KHZ)
VERTICAL FREQUENCY(HZ)
IBM
DOS
VGA
720 _ 400
640 _ 480
640 _ 480
31.47
31.47
37.50
70.0
60.0
75.0
SVGA 800 _ 600
800 _ 600
37.879
46.875
60.0
75.0
VESA XGA
1024 _ 768
1024 _ 768
1024 x 768
1024 x 768
1024 x 768
48.363
56.476
60.02
60.0
70.0
75.0
60.0
75.0
48.780
60.241
SXGA 1280 _ 1024
1280 _ 1024
64.00
80.00
60.0
75.0
Important Info: • LCD monitors have a fixed size and number of pixels. Due to this, an interpolation is necessary
to operate the monitor in a resolution below its native resolution which may slightly degrade the display quality.
Therefore, it is highly recommended to operate the monitor at its native resolution of 1280 x 1024 @ 60Hz.
LaCie 119 Monitor
User’s Manual
8. Connector Pin Assignment
page 19
8. Connector Pin Assignment
15 - Pin Color Display Signal Cable
PIN # DESCRIPTION PI N # DESCRIPTION
15 - Pin Color Display Signal Cable
1.
2.
3.
4.
5.
6.
7.
8.
Video-Red
Video-Green
Video-Blue
NC
Ground
GND-R
9.
10.
11.
12.
13.
14.
15.
+5V
Detect Cable
NC
DDC-Serial data
H-sync
V-sync
GND-G
GND-B
DDC-Serial clock
24 - Pin Color Display Signal Cable
PIN # DESCRIPTION PI N # DESCRIPTION
1.
2.
3.
4.
5.
6.
7.
8.
TMDS Data 2-
TMDS Data 2+
TMDS Data 2/4 Shield 15.
TMDS Data 4-
TMDS Data 4+
DDC Clock
DDC Data
13.
14.
TMDS Data 3+
+5V Power
24 - Pin Color Display Signal Cable
Ground(for+5V)
Hot Plug Detect
TMDS Data 0-
TMDS Data 0+
TMDS Data 0/5 Shield
TMDS Data 5-
TMDS Data 5+
TMDS Clock Shield
TMDS Clock +
TMDS Clock -
16.
17.
18.
19.
20.
21.
22.
NC
9.
TMDS Data 1-
TMDS Data 1+
TMDS Data 1/3 Shield 23.
TMDS Data 3- 24.
10.
11.
12.
LaCie 119 Monitor
User’s Manual
9. Contacting Customer Support
page 20
9. Contacting Customer Support
Before You Contact Technical Support
1) Read the manuals and review the Troubleshooting section.
If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can't get your LaCie
monitor to work properly, contact us via the provided Web link. Before contacting us, make sure that you are in front of your
computer and that you have the following information on hand:
• Your LaCie monitor’s serial number
• Operating system (Mac OS or Windows) and version
• Computer brand and model
• Graphics board brand and model
• Type of video signal used (analog/VGA/D-sub or digital/DVI connector)
LaCie 119 Monitor
User’s Manual
9. Contacting Customer Support
page 21
LaCie Technical Support
LaCie Australia
Contact Us At:
LaCie Asia, Singapore and Hong Kong
Contact Us At:
LaCie Belgium
LaCie Canada
Contact Us At:
Contact Us At:
LaCie Denmark
LaCie Finland
Contact Us At:
Contact Us At:
LaCie France
LaCie Germany
Contact Us At:
Contact Us At:
LaCie Italy
LaCie Japan
Contact Us At:
Contact Us At:
LaCie Netherlands
LaCie Norway
Contact Us At:
Contact Us At:
LaCie Spain
LaCie Sweden
Contact Us At:
Contact Us At:
LaCie Switzerland
Contact Us At:
LaCie United Kingdom & Ireland
Contact Us At:
LaCie USA
LaCie Grand Export
Contact Us At:
Contact Us At:
LaCie 119 Monitor
User’s Manual
10. Warranty
page 22
10. Warranty
LaCie warrants your LaCie 119 Monitor against any defect in material and workmanship, under normal use. In the event this
product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective LaCie 119
Monitor.
This warranty is void if:
• The LaCie 119 Monitor was operated/stored in abnormal use or maintenance conditions;
• The LaCie 119 Monitor is repaired, modified or altered, unless such repair, modification or alteration is expressly
authorized in writing by LaCie;
• The LaCie 119 Monitor was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or
accident;
• The LaCie 119 Monitor was installed improperly;
• The serial number of the LaCie 119 Monitor is defaced or missing.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to,
damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience
caused by service interruptions.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the monitor.
To obtain warranty service, call LaCie Technical Support. You will be asked to provide your LaCie product’s serial number, and
you may be asked to furnish proof of purchase to confirm that the monitor is still under warranty.
All monitor returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
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