IBM MICRO TOWER 2169 User Manual

Hardware Maintenance Manual  
for Service Level A  
For Micro Tower Models  
Machine Type 2169  
European Market Only  
i
Contents  
Notices ................................................................................4  
Voltage Supply Switch Settings ..........................................3  
Safety Information................................................................4  
Laser Compliance Statement..............................................33  
Trademarks..........................................................................34  
Preface.................................................................................35  
General Information ..........................................................36  
Introduction ..........................................................................37  
Product Overview.................................................................37  
Hardware Interfaces ............................................................40  
..............................................................................................41  
Flash (BIOS) Update Procedure .........................................42  
BIOS-contained Model Number and Serial Number ..........43  
BIOS Setup Utility................................................................44  
Working with the Setup Menus.....................................44  
Start Options  
Specifications.......................................................................63  
Operating Requirements .....................................................64  
Special Tools .......................................................................65  
Check Procedures.............................................................66  
Introduction ..........................................................................67  
Start......................................................................................68  
Index of Symptoms, Messages, Error Codes, or Beeps....74  
Troubleshooting...................................................................87  
Factory-Installed Storage Devices................................88  
Factory-Installed Modem Card .....................................91  
Audio (Not Supported by Diagnostics Program)..........93  
CD-ROM Drive ..............................................................95  
Memory..........................................................................95  
Keyboard .......................................................................96  
Mouse............................................................................97  
Power Supply ................................................................99  
Monitor...........................................................................102  
Undetermined Problems ...............................................104  
Diagnostic Aids..................................................................105  
Introduction ..........................................................................106  
Power-On Self Test .............................................................106  
Diagnostics Tools ................................................................107  
Diagnostics Program Features.....................................108  
ÓCopyright IBM Corp. 2000  
1
Repairing Information .......................................................110  
Removals and Replacements of machine type .................111  
Identifying the Parts of the System Unit..............................112  
Top Cover ............................................................................114  
Adapter Cards ...............................................................115  
Diskette Drive ................................................................117  
CD-ROM Drive ..............................................................118  
Hard Disk Drive....................................................................119  
System Board ......................................................................119  
Power Supply  
.......................................................................................121  
Memory (DIMM) ............................................................121  
Introduction ..........................................................................123  
Power Supply Cable Connector Specifications..................129  
Main Output Pin Assignment ........................................130  
Factory-Installed Modem Card Layout................................132  
Factory-Installed Modem Card Connector Functions..132  
3.5-In. Hard Disk Drive Jumper Locations & Settings........133  
CD-ROM Drive.....................................................................134  
CD-ROM Drive Rear Panel Connectors and Features  
.......................................................................................135  
CD-ROM Drive Jumper Settings ..................................135  
DIMM Configurations...........................................................135  
System Board Connector Pin Signals.................................136  
Monitor Port Signals......................................................136  
Serial Port Signals.........................................................136  
Parallel Port Signals......................................................136  
Mouse Port Signals.......................................................137  
Keyboard Port Signals ..................................................137  
Diskette Drive Cable Connector Signals......................138  
IDE Cable Connector Signals.......................................139  
Safety Inspection Guide ...................................................140  
General Guidelines..............................................................141  
Parts Catalog......................................................................143  
Part Catalog of machine type .............................................144  
Assembly 1: System Unit.....................................................144  
Assembly 2: Diskette Drive, Hard Disk Drive ................147  
Assembly 3: CD-ROM, Modem Card.............................148  
Assembly 4: Keyboard and Mouse................................150  
Appendix A. Online Support Information.......................152  
Index  
2
Notices  
References in this publication to IBM products, programs, or  
services do not imply that IBM intends to make these available  
in all countries in which IBM operates. Any reference to an IBM  
product, program, or service is not intended to state or imply  
that only IBM’s product, program, or service may be used. Any  
functionally equivalent product, program, or service that does  
not infringe any of IBM’s intellectual property rights, or other  
legally protectable rights, may be used instead of the IBM  
product, program, or service. References in this publication to  
IBM products, programs, or services are purely hardware-  
related and do not cover circumstances of software problems.  
Evaluation and verification of operation in conjunction with other  
products, program, or services, except those expressly  
designated by IBM are the user’s responsibility.  
IBM may have patents or pending patent applications covering  
subject matter in this document. The featuring of these patents,  
pending or otherwise, in this document does not give you any  
license to these patents. You can send license inquires, in  
writing, to the IBM Director of Commercial Relations, IBM  
Corporation, Purchase, NY10577.  
Voltage Supply Switch Settings  
Your IBM Personal Computer might have voltage switches,  
which must be set correctly for your voltage supply. If your  
monitor or system unit has a voltage switch, complete these  
steps to make sure each switch is set correctly:  
1. Determine the correct voltage switch setting for your area:  
Voltage Supply Range  
100-127 V  
200-240 V  
Voltage Switch Setting  
115 V  
230 V  
2. Locate the voltage switch on the back of your monitor or  
system unit. If the setting shown on the switch is:  
q
q
Correct: start setting up your IBM personal computer.  
Incorrect: change the voltage switch setting.  
ÓCopyright IBM Corp. 2000  
3
Safety Information  
DANGER  
To avoid a shock hazard, do not connect or disconnect  
any cables or perform installation, maintenance, or  
reconfiguration of this product during an electrical  
storm.  
To avoid shock hazard:  
q
The power cord must be connected to a properly  
wired and earthed receptacle.  
q
Any equipment to which this product will be  
attached must also be connected to properly wired  
receptacles.  
When possible, use one hand to connect or disconnect  
signal cables to prevent a possible shock from touching  
two surfaces with different electrical potentials.  
Electrical current from power, telephone, and  
communications cables is hazardous. To avoid shock  
hazard, connect and disconnect cables as described  
following when installing, moving, or opening covers of  
this product or attached devices.  
4
To Connect  
To Disconnect  
1. Turn Everything OFF.  
1. Turn Everything OFF.  
2. First, attach all cables to  
devices.  
2. First, remove power  
cord(s) from outlet  
3. Attach signal cables to  
receptacles.  
3. Remove signal cables  
from receptacles.  
4. Attach power cord(s) to  
outlet.  
4. Remove all cables from  
devices.  
5. Turn device ON  
NOTE:  
In the U.K., by law, the telephone cable must be connected  
after the power cord. When disconnecting, the power cord must  
be disconnected after the telephone line cable.  
5
Caution:  
When replacing the battery, use only IBM Part Number  
36L9077 or an equivalent type battery recommended by the  
manufacturer. If your system has a module containing a  
lithium battery, replace it only with the same module type  
made by the same manufacturer. The battery contains  
lithium and can explode if not properly used, handled, or  
disposed of.  
Do not:  
q
q
q
Throw or immerse into water  
Heat to more than 100°C (212°F)  
Repair or disassemble  
Dispose of the battery as required by local ordinances or  
regulations.  
Caution:  
When a CD-ROM drive is installed, note the following.  
Use of controls or adjustments or performance of  
procedures other than those specified herein might result  
in hazardous radiation exposure.  
Removing the covers of the CD-ROM drive could result in  
exposure to hazardous laser radiation. There are no  
serviceable parts inside the CD-ROM drive. Do not remove  
the CD-ROM drive covers.  
6
DANGER  
Some CD-ROM drives contain an embedded Class 3A or  
Class 3B laser diode. Note the following.  
Laser radiation when open. Do not stare into the beam,  
do not view directly with optical instruments, and avoid  
direct exposure to the beam.  
³ 32 Kg ³ 55Kg  
(70.5  
lbs)  
(121.2  
lbs)  
Caution:  
Use safe lifting practices when lifting your machine.  
Caution:  
Electrical current from power, telephone, and  
communication cables can be hazardous. To avoid  
personal injury or equipment damage, disconnect the  
attached power cords, telecommunications systems,  
networks, and modems before you open the covers, unless  
instructed otherwise in the installation and configuration  
procedures.  
7
PERIGO  
Para evitar choques elétricos, não conecte ou  
desconecte nenhum cabo, nem efetue instalação,  
manutenção ou reconfiguração deste produto durante  
uma tempestade com raios.  
Para evitar choques elétricos:  
q
q
O cabo de alimentação deve ser conectado a um  
receptáculo corretamente instalado e aterrado.  
Todos os equipamentos aos quais este produto será  
conectado devem também ser conectados a  
receptáculos corretamente instalados.  
Quando possível, utilize uma das mãos para conectar ou  
desconectar cabos de sinal, para evitar um possível  
choque ao tocar duas superfícies com potenciais  
elétricos diferentes.  
A corrente elétrica proveniente de cabos de alimentação,  
de telefone e de comunicação é perigosa. Para evitar  
choques elétricos, conecte e desconecte os cabos  
conforme descrito a seguir, ao instalar, movimentar ou  
abrir tampas deste produto ou de dispositivos  
conectados.  
8
Para Conectar  
Para Desconectar  
1. DESLIGUE tudo.  
1. DESLIGUE tudo.  
2. Conecte primeiro todos os 2. Remova primeiro o(s)  
cabos nos dispositivos.  
cabo(s) de alimentação das  
tomadas.  
3. Conecte os cabos de sinal  
nos receptáculos.  
3. Remova os cabos de sinal  
dos receptáculos.  
4. Conecte o(s) cabo(s) de  
alimentação nas tomadas. 4. Remova todos os cabos  
dos dispositivos.  
5. LIGUE o dispositivo.  
9
cuidado:  
Ao substituir a bateria, utilize apenas o Número de Peça  
IBM 33F8354 ou um tipo de bateria equivalente  
recomendado pelo fabricante. Se seu sistema possuir um  
módulo com uma bateria de lítio, substitua-o apenas pelo  
mesmo tipo de módulo, produzido pelo mesmo fabricante.  
A bateria contém lítio e pode explodir se não for utilizada,  
manuseada e descartada de forma adequada.  
Não:  
q
¨
q
Jogue ou coloque na água  
Aqueça a mais de 100°C (212°F)  
Conserte nem desmonte.  
Descarte a bateria conforme requerido pelas disposições e  
regulamentações locais.  
cuidado:  
Quando uma unidade de CD-ROM estiver instalada,  
observe o seguinte.  
A utilização de controles ou ajustes ou a execução de  
procedimentos diferentes daqueles especificados nesta  
publicação pode resultar em exposição perigosa à  
radiação.  
A remoção das tampas da unidade de CD-ROM pode  
resultar em exposição a radiação perigosa de laser. Não  
existem peças que possam ser consertadas no interior da  
unidade de CD-ROM. Não remova as tampas da unidade de  
CD-ROM.  
10  
PERIGO  
Algumas unidades de CD-ROM contém um diodo de  
laser da Classe 3A ou da Classe 3B. Observe o  
seguinte.  
Radiação de laser quando aberto. Não olhe diretamente  
para o feixe de laser, não olhe diretamente com  
instrumentos óticos, e evite exposição direta ao raio.  
³ 32 Kg ³ 55Kg  
(70,5  
lbs)  
(121,2  
lbs)  
cuidado:  
Utilize práticas seguras para levantamento de peso ao  
levantar sua máquina.  
cuidado:  
A corrente elétrica proveniente de cabos de alimentação,  
de telefone e de comunicação é perigosa. Para evitar  
ferimentos pessoais ou danos aos equipamentos,  
desconecte os cabos de alimentação, sistemas de  
telecomunicação, redes e modems antes de abrir as  
tampas, a menos que receba outras instruções nos  
procedimentos de instalação e configuração.  
11  
12  
13  
14  
15  
16  
DANGER  
Pour éviter tout risque de choc électrique, ne manipulez  
aucun câble et n'effectuez aucune opération  
d'installation, d'entretien ou de reconfiguration de ce  
produit au cours d'un orage.  
Pour éviter tout risque de choc électrique :  
q
Les cordons d'alimentation du présent produit et de  
tous les appareils qui lui sont connectés doivent  
être branchés sur des socles de prise de courant  
correctement câblés et mis à la terre.  
Afin d'éviter tout risque de choc électrique provenant  
d'une différence de potentiel de terre, n'utilisez qu'une  
main, lorsque cela est possible, pour connecter ou  
déconnecter les cordons d'interface.  
Le courant électrique passant dans les câbles de  
communication, ou les cordons téléphoniques et  
d'alimentation peut être dangereux. Pour éviter tout  
risque de choc électrique, lorsque vous installez ou que  
vous déplacez le présent produit ou des périphériques  
qui lui sont raccordés, reportez-vous aux instructions ci-  
dessous pour connecter et déconnecter les différents  
cordons.  
Connexion  
Déconnexion  
1. Mettez les unités hors  
tension.  
1. Mettez les unités hors  
tension.  
2. Commencez par brancher 2. Commencez pas  
tous les cordons sur les  
unités.  
débrancher les cordons  
alimentation des socles  
de prise de courant.  
3. Branchez les câbles  
d'interface sur les prises. 3. Débranchez les câbles  
d'interface des prises.  
4. Branchez les cordons  
d'alimentation sur un socle 4. Débranchez tous les  
de prise de courant.  
câbles des unités.  
5. Mettez les unités sous  
tension.  
17  
attention:  
Remplacez la pile usagée par une pile de référence  
identique exclusivement - voir la référence IBM - ou par une  
pile équivalente recommandée par le fabricant. Si votre  
système est doté d'un module contenant une pile au  
lithium, vous devez le remplacer uniquement par un  
module identique, produit par le même fabricant. La pile  
contient du lithium et présente donc un risque d'explosion  
en cas de mauvaise manipulation ou utilisation.  
q
q
Ne la jetez pas à l'eau.  
Ne l'exposez pas à une température supérieure à  
100°C.  
q
Ne cherchez pas à la réparer ou à la démonter.  
Pour la mise au rebut, reportez-vous à la réglementation en  
vigueur.  
attention:  
Si une unité de CD-ROM est installée, prenez connaissance  
des informations suivantes :  
Pour éviter tout risque d'exposition au rayon laser,  
respectez les consignes de réglage et d'utilisation des  
commandes, ainsi que les procédures décrites dans le  
présent document.  
Pour éviter une exposition directe au rayon laser, n'ouvrez  
pas l'unité de CD-ROM. Vous ne pouvez effectuer aucune  
opération de maintenance à l'intérieur.  
18  
DANGER  
Certaines unités de CD-ROM contiennent une diode  
laser de classe 3A ou 3B. Prenez connaissance des  
informations suivantes :  
Rayonnement laser lorsque le carter est ouvert. Évitez  
de regarder fixement le faisceau ou de l'observer à l'aide  
d'instruments optiques. Évitez une exposition directe au  
rayon.  
³ 32 Kg  
³ 55Kg  
attention:  
Ce produit pèse un poids considérable. Faites-vous aider  
pour le soulever.  
19  
Le courant électrique circulant dans les câbles de  
communication et les cordons téléphoniques et  
d'alimentation peut être dangereux. Pour votre sécurité et  
celle de l'équipement, avant de retirer les carters, mettez  
celui-ci hors tension et déconnectez ses cordons  
d'alimentation, ainsi que les câbles qui le relient aux  
réseaux, aux systèmes de télécommunication et aux  
modems (sauf instruction contraire mentionnée dans les  
procédures d'installation et de configuration).  
VORSICHT  
Aus Sicherheitsgründen bei Gewitter an diesem Gerät  
keine Kabel anschließen oder lösen. Ferner keine  
Installations-, Wartungs- oder Rekonfigurationsarbeiten  
durchführen.  
Aus Sicherheitsgründen:  
q
q
Gerät nur an eine Schutzkontaktsteckdose mit  
ordnungsgemäß geerdetem Schutzkontakt  
anschließen.  
Alle angeschlossenen Geräte ebenfalls an  
Schutzkontaktsteckdosen mit ordnungsgemäß  
geerdetem Schutzkontakt anschließen.  
Signalkabel möglichst einhändig anschließen oder lösen,  
um einen Stromschlag durch Berühren von Oberflächen  
mit unterschiedlichem elektrischem Potential zu  
vermeiden.  
Elektrische Spannungen von Netz-, Telefon- und  
Datenübertragungsleitungen sind gefährlich. Um einen  
Stromschlag zu vermeiden, nur nach den Anweisungen  
arbeiten, die für Installation, Transport oder Öffnen von  
Gehäusen dieses Produkts oder angeschlossenen  
Einheiten gelten.  
20  
Kabel anschließen  
Kabel lösen  
1. Alle Geräte ausschalten  
und Netzstecker ziehen.  
1. Alle Geräte ausschalten.  
2. Zuerst alle Kabel an  
Einheiten anschließen.  
2. Zuerst Netzstecker von  
Steckdose lösen.  
3. Signalkabel an  
Anschlußbuchsen  
anschließen.  
3. Signalkabel von  
Anschlußbuchsen lösen.  
4. Netzstecker an Steckdose 4. Alle Kabel von Einheiten  
anschließen.  
lösen.  
5. Gerät einschalten.  
achtung:  
Eine verbrauchte Batterie nur durch eine Batterie mit der  
IBM Teilenummer 33F8354 oder durch eine vom Hersteller  
empfohlene Batterie ersetzen. Wenn Ihr System ein Modul  
mit einer Lithium-Batterie enthält, ersetzen Sie es immer  
mit dem selben Modultyp vom selben Hersteller. Die  
Batterie enthält Lithium und kann bei unsachgemäßer  
Verwendung, Handhabung oder Entsorgung explodieren.  
Die Batterie nicht  
·
·
·
mit Wasser in Berührung bringen.  
über 100 C erhitzen.  
reparieren oder zerlegen.  
Die örtlichen Bestimmungen für die Entsorgung von  
Sondermüll beachten.  
21  
achtung:  
Wenn ein CD-ROM-Laufwerk installiert ist, beachten Sie  
folgendes. Steuer- und Einstellelemente sowie Verfahren  
nur entsprechend den Anweisungen im vorliegenden  
Handbuch einsetzen. Andernfalls kann gefährliche  
Laserstrahlung auftreten.  
Das Entfernen der Abdeckungen des CD-ROM-Laufwerks  
kann zu gefährlicher Laserstrahlung führen. Es befinden  
sich keine Teile innerhalb des CD-ROM-Laufwerks, die vom  
Benutzer gewartet werden müssen. Die Verkleidung des  
CD-ROM-Laufwerks nicht öffnen.  
22  
VORSICHT  
Manche CD-ROM-Laufwerke enthalten eine eingebaute  
Laserdiode der Klasse 3A oder 3B. Die nachfolgend  
aufgeführten Punkte beachten.  
Laserstrahlung bei geöffneter Tür. Niemals direkt in den  
Laserstrahl sehen, nicht direkt mit optischen  
Instrumenten betrachten und den Strahlungsbereich  
meiden.  
³ 32 Kg ³ 55Kg  
achtung:  
Beim Anheben der Maschine die vorgeschriebenen  
Sicherheitsbestimmungen beachten.  
achtung:  
An Netz-, Telefon- und Datenleitungen können gefährliche  
elektrische Spannungen anliegen. Um eine Gefährdung des  
Benutzers oder Beschädigung des Geräts zu vermeiden, ist  
der Server auszuschalten. Die Verbindung zu den  
angeschlossenen Netzkabeln,  
Telekommunikationssystemen, Netzwerken und Modems  
ist vor dem Öffnen des Servergehäuses zu unterbrechen  
(in Installations- und Konfigurationsanweisungen nicht  
anders angegeben).  
23  
PERICOLO  
Per evitare il pericolo di scosse elettriche durante i  
temporali, non collegare o scollegare cavi, non effettuare  
l'installazione, la manutenzione o la riconfigurazione di  
questo prodotto.  
Per evitare il pericolo di scosse elettriche:  
q
collegare il cavo di alimentazione ad una presa  
elettrica correttamente cablata e munita di terra di  
sicurezza;  
q
collegare qualsiasi apparecchiatura collegata a  
questo prodotto ad una presa elettrica correttamente  
cablata e munita di terra di sicurezza.  
Quando possibile, collegare o scollegare i cavi di segnale  
con una sola mano per evitare il rischio di scosse  
derivanti dal contatto con due superfici a diverso  
potenziale elettrico.  
La corrente elettrica circolante nei cavi di alimentazione,  
del telefono e di segnale è pericolosa. Per evitare scosse  
elettriche, collegare e scollegare i cavi come descritto  
quando si effettuano l'installazione, la rimozione o  
l'apertura dei coperchi di questo prodotto o durante il  
collegamento delle unità.  
Per collegare  
Per scollegare  
1. SPEGNERE tutti i dispositivi. 1. SPEGNERE tutti i  
dispositivi.  
2. Collegare prima tutti I cavi  
alle unità.  
2. Rimuovere prima il(i)  
cavo(i) di alimentazione  
dalla presa elettrica.  
3. Collegare i cavi di segnale  
alle prese.  
3. Rimuovere i cavi di  
segnale dalle prese.  
4. Collegare il(i) cavo(i) di  
alimentazione alla presa  
elettrica.  
4. Rimuovere tutti i cavi dalle  
unità.  
5. ACCENDERE le unità.  
24  
ATTENZIONE:  
Quando si sostituisce la batteria, utilizzare solo una  
batteria IBM o batterie dello stesso tipo o di tipo  
equivalente consigliate dal produttore. Se il sistema di cui  
si dispone è provvisto di un modulo contenente una  
batteria al litio, sostituire tale batteria solo con un tipo di  
modulo uguale a quello fornito dal produttore. La batteria  
contiene litio e può esplodere se utilizzata, maneggiata o  
smaltita impropriamente.  
Evitare di:  
·
·
Gettarla o immergerla in acqua  
Riscaldarla ad una temperatura superiore ai  
100°C  
·
Cercare di ripararla o smaltirla  
Smaltire secondo la normativa in vigore (D.Lgs 22 del  
5/2/97) e successive disposizioni nazionali e locali.  
ATTENZIONE:  
Quando è installata un'unità CD-ROM, notare quanto  
segue:  
L'utilizzo di controlli, regolazioni o l'esecuzione di  
procedure non descritti nel presente manuale possono  
provocare l'esposizione a radiazioni pericolose.  
L'apertura di un'unità CD-ROM può determinare  
l'esposizione a radiazioni laser pericolose. All'interno  
dell'unità CD-ROM non vi sono parti su cui effettuare  
l'assistenza tecnica. Non rimuovere i coperchi dell'unità  
CD-ROM.  
25  
PERICOLO  
Alcune unità CD-ROM contengono all'interno un diodo  
laser di Classe 3A o Classe 3B. Prestare attenzione a  
quanto segue:  
Aprendo l'unità vengono emesse radiazioni laser. Non  
fissare il fascio, non guardarlo direttamente con  
strumenti ottici ed evitare l'esposizione diretta al fascio.  
³ 32 Kg ³ 55Kg  
ATTENZIONE:  
Durante il sollevamento della macchina seguire delle  
norme di di sicurezza.  
ATTENZIONE:  
La corrente circolante nei cavi di alimentazione, del  
telefono e di segnale è pericolosa. Per evitare situazioni  
pericolose per le persone o danneggiamenti  
all'apparecchiatura, scollegare i cavi di alimentazione, i  
sistemi di telecomunicazioni, le reti e ed i modem prima di  
aprire i coperchi se non diversamente indicato nelle  
procedure di installazione e configurazione.  
26  
27  
28  
29  
PELIGRO  
Para evitar una posible descarga eléctrica, no conecte ni  
desconecte los cables ni lleve a cabo ninguna operación  
de instalación, de mantenimiento o de reconfiguración de  
este producto durante una tormenta eléctrica.  
Para evitar una posible descarga:  
q
El cable de alimentación debe conectarse a un  
receptáculo con una instalación eléctrica correcta y  
con toma de tierra.  
q
Los aparatos a los que se conecte este producto  
también deben estar conectados a receptáculos con  
la debida instalación eléctrica.  
Cuando sea posible, utilice una sola mano para conectar  
o desconectar los cables de señal a fin de evitar una  
posible descarga al tocar dos superficies con distinto  
potencial eléctrico.  
La corriente eléctrica de los cables de comunicaciones,  
teléfono y alimentación puede resultar peligrosa. Para  
evitar una posible descarga, siga las indicaciones de  
conexión y desconexión de los cables siempre que tenga  
que instalar, mover o abrir las cubiertas de este producto  
o de los dispositivos acoplados.  
Instrucciones de conexión  
Instrucciones de  
desconexión  
1. Apague todos los  
componentes (OFF).  
1. Encienda todos los  
componentes (ON).  
2. En primer lugar, conecte  
todos los cables a los  
dispositivos.  
2. En primer lugar, retire los  
cables de alimentación de  
las tomas.  
3. Conecte los cables de señal 3. Retire los cables de señal  
a los receptáculos.  
de los receptáculos.  
4. Conecte los cables de  
alimentación a las tomas.  
4. Retire todos los cables de  
los dispositivos.  
5. Encienda el dispositivo  
(ON).  
30  
caution:  
Al cambiar la batería, utilice únicamente la batería IBM  
Número de pieza 33F8354 o un tipo de batería equivalente  
recomendado por el fabricante. Si el sistema tiene un  
módulo que contiene una batería de litio, sustitúyalo  
únicamente por el mismo tipo de módulo del mismo  
fabricante. La batería contiene litio y puede explotar si no  
se utiliza, manipula o desecha correctamente.  
Lo que no debe hacer  
·
·
Tirar o sumergir el producto en agua.  
Exponer el producto a una temperatura superior a  
100°C.  
·
Reparar o desmontar el producto.  
Cuando quiera desechar la batería, siga las disposiciones y  
reglamentaciones locales.  
caution:  
Cuando instale una unidad de CD-ROM, tenga en cuenta la  
siguiente información.  
Si se llevan a cabo controles o ajustes o se utilizan  
métodos que no se atengan a lo aquí especificado, se  
puede producir una exposición peligrosa a las radiaciones.  
Si se retiran las cubiertas de la unidad de CD-ROM, se  
puede producir una peligrosa exposición a radiaciones de  
láser. Dentro de la unidad de CD-ROM no existen piezas  
reparables. No retire las cubiertas de la unidad de CD-ROM.  
31  
PELIGRO  
Algunas unidades de CD-ROM tienen incorporado un  
diodo de láser de Clase 3A o de Clase 3B Tenga en  
cuenta la siguiente información.  
Cuando la unidad está abierta se generan emisiones de  
rayos láser. No dirija la mirada al haz, no lo observe  
directamente con instrumentos ópticos y evite la  
exposición directa.  
³ 32 Kg ³ 55Kg  
caution:  
Alce la máquina con cuidado; el sobrepeso podría causar  
alguna lesión.  
caution:  
La corriente eléctrica de los cables de comunicaciones, de  
teléfono y de alimentación puede resultar peligrosa. Para  
evitar posibles lesiones o daños del aparato, desconecte  
los cables de alimentación, los sistemas de  
telecomunicaciones, las redes y los módems antes de abrir  
las cubiertas del servidor, salvo que se indique lo contrario  
en las instrucciones de las operaciones de instalación y  
configuración.  
32  
Laser Compliance Statement  
The CD/DVD-ROM drive in the computer is a laser product. The  
CD/DVD-ROM drive's classification label (sample shown below)  
is located on the  
drive.  
CLASS 1 LASER PRODUCT  
APPAREIL A LASER CLASSE 1  
LASER KLASSE 1  
LUOKAN 1 LASERLAITE  
PRODUIT LASER  
CATEGORIE 1  
The CD/DVD-ROM drive is certified in the U.S. to conform to  
the requirements of the Department of Health and Human  
Services 21 Code of Federal Regulations (DHHS 21 CFR)  
Subchapter J for Class 1 laser products.  
In other countries, the drive is certified to conform to the  
requirements of EN60825.  
Class 1 laser products are not considered to be hazardous. The  
CD/DVD-ROM drive has an internal Class 1, 0.5-milliwatt,  
aluminum gallium-arsenide laser that operates at a wavelength  
of 760 to 810 manometers.  
The design of the laser system and the CD/DVD-ROM drive  
ensures that there is no exposure to laser radiation above a  
Class 1 level during normal operation, user maintenance, or  
servicing conditions.  
33  
Trademarks  
The following are trademarks of the IBM Corporation in  
the United States or other countries or both:  
Operating System/2  
OS/2  
AT  
Personal System/2  
HelpCenter  
IBM  
PS/1  
PS/2  
Intel, Pentium, MMX, EtherExpress, and LANDesk are  
trademarks or registered trademarks of Intel  
Corporation.  
Microsoft, MS-DOS, Windows, and Windows NT are  
trademarks or registered trademarks of Microsoft  
Corporation.  
Other company, product, and service names may be  
trademarks or service marks of others.  
34  
Preface  
This manual contains service information for the Service Level  
A (SL-A) model of the IBM Personal Computer, European  
market only.  
This manual is intended to be used as a stand-alone document  
to service Machine type 2169 product. It is divided into the  
following chapters:  
Notices contains important safety information and notices  
required to service this computer.  
General Information contains a brief description of this  
manual.  
Check Procedures provide step-by-step instructions that aid in  
locating the failure Field Replaceable Unit (FRU).  
Diagnostic Aids explain how to use the diagnostics tools for  
isolating failures.  
Repairing Information contains illustrations and descriptions to  
disassemble and reassemble the computer.  
Parts/Test Point Locations contains illustrations and  
descriptions of the locations of the major parts, jumpers, and  
connectors.  
Safety Inspection Guide contains information about inspecting  
a machine for safety problems before putting the machine under  
a Maintenance Agreement.  
Parts Catalog contains descriptions, illustrations, and part  
numbers for individual FRUs.  
Appendix A, FRU Number Index contains part numbers listed  
in numerical order.  
Appendix B, Online Support Information contains online  
support information.  
Index contains specific terms and words in alphabetical order.  
35  
General Information  
General Information ..........................................................36  
Introduction ..........................................................................37  
Product Overview.................................................................37  
Hardware Interfaces ............................................................40  
..............................................................................................41  
Flash (BIOS) Update Procedure .........................................42  
BIOS-contained Model Number and Serial Number ..........43  
BIOS Setup Utility................................................................44  
Working with the Setup Menus.....................................44  
Specifications ................................................................63  
Operating Requirements .....................................................64  
Special Tools .......................................................................65  
ÓCopyright IBM Corp. 2000  
36  
Introduction  
This chapter gives a general overview of the Machine Type  
2169, describes the standard and optional features, and details  
functional and environmental specifications.  
2169 is a Micro Tower type product  
Product Overview  
The machine type mentioned above contains two PCI slots and  
the system board supports the Intel Celeron processor.  
Listed below are system features:  
Processors:  
·
·
·
Socket 370  
Detachable CPU heat sink with fan.  
One of the following processors:  
-
-
Intel Celeron 533 MHZ CPU  
Intel Celeron 566 MHZ CPU  
Memory  
·
168-pin synchronous dynamic random access memory  
(SDRAM), dual inline memory module (DIMM) sockets.  
-
-
-
2 memory sockets.  
32-MB, 64-MB, 128MB or 256-MB DIMM.  
Maximum memory is 256MB.  
External Ports  
·
·
·
·
·
Video port (15-pin D-sub connector)  
Parallel port (25-pin D-sub connector)  
Serial port (9-pin D-sub connector)  
Game/MIDI port (15-pin D-sub connector)  
Keyboard port (6-pin PS/2 mini-din connector)  
37  
·
·
·
·
·
Mouse port (6-pin PS/2 mini-din connector)  
Two USB ports  
Microphone-in jack  
Line-out jack  
Line-in jack  
Diskette Drive  
·
·
·
·
AT-type  
3.5-in. 1.44MB  
Hard Disk Drive 3.5-in., 1-in. height IDE AT drive.  
512 KB cache buffer in hard disk drive.  
CD-ROM Drive  
·
·
5.25-in. high-performance, 40X CD-ROM IDE/AT drive.  
Read data and play audio from standard and mini CD-ROM  
and audio compact discs (audio CDs).  
Multimedia  
·
One pair of external speakers (Not all models).  
Power Management  
·
Compliant to ACPI and supports display power  
management signaling (DPMS) monitor.  
·
·
Software shutdown by Windows 98.  
System enters standby mode if any of following conditions  
are met:  
-
-
Execute standby from the Windows 98 Start menu  
Press system power button if it is set to act as standby  
function.  
-
Standby timer set in the Windows 98 power utility timer  
elapses without system activity.  
·
Monitor enters standby mode if:  
38  
-
-
Windows 98 power utility timer elapses  
System sleep timer elapses  
Power Supply  
·
·
150-watt switchable high/low voltage power supply.  
Standard SFX power supply with +5V and +3.3V standby  
power  
Internal Cabling  
·
40-pin ribbon cable for CD-ROM and ATA-66 cable for hard  
disk drive.  
·
·
One 34-pin ribbon cable for AT diskette drive.  
One 2-pin (2-wire) cable for hard disk drive light-emitting  
diode (LED).  
·
·
One 2-pin (2-wire) cable for power light-emitting diode  
(LED).  
One 2-pin (2-wire) cable for power switch.  
Modem (Not all models)  
·
·
·
56.6 Kbps PCI plug and play modem adapter card with  
data/fax features.  
Telephone line-out (RJ-11) connector (Not available for all  
models).  
Telephone line-in (RJ-11) connector.  
Keyboard  
·
PS/2 105-key rubber dome IBM Keyboard with 1.8-m (5.8-  
ft) cable. Keyboard is Geography/Model dependent.  
Mouse  
·
2 button mouse connected to the mouse port with 1.8-m  
(5.8-ft) cable.  
39  
Hardware Interfaces  
The following peripheral interfaces for adapters, options, and  
drives are supported in the system unit.  
Table 1-1  
System Board Hardware Interfaces  
Item  
Interface  
Expansion slot for  
I/O adapter cards  
Two PCI (peripheral component  
interconnect) v2.1 compatible  
expansion slots that operate at 33  
MHz bus speed. PCI slots can accept  
short (175mm) PCI adapter cards.  
Hard Disk Drives  
CD-ROM Drive  
Two PCI local bus Enhanced IDE v1.0  
compatible hard disk drive interfaces  
that support PIO mode up to mode 4,  
DMA 32-bit access up to mode 2 and  
Ultra 66 Synchronous DMA up to  
mode 2 (66M bytes/sec).  
5.25-in. high-performance, forty  
speed (40X) CD-ROM IDE/AT drive  
Support Bootable CD-ROM Format  
specification version 1.0.  
Diskette Drive  
Video  
AT diskette interface  
Physical interface is compatible with  
the IBM Personal System/2 (PS/2)  
VGA interface.  
Intel 810 VGA on board.  
Modem  
One 56.6 Kbps PCI plug and play  
modem adapter card with data/fax  
features.(not standard in all systems)  
Audio  
CM18738  
Pointing device  
Keyboard device  
Serial port  
IBM PS/2-compatible mouse  
IBM PS/2-compatible keyboard  
9-pin connector with RS232D  
electrical interface  
Parallel port  
Supports SPP (IBM PC/AT, PS/2)  
compatible, EPP (IEEE 1284  
compliance), ECP (IEEE 1284  
compliance) interface.  
Game port  
Game port interface for joystick. It  
also supports MIDI.  
40  
Table 1-1  
System Board Hardware Interfaces  
Item  
Interface  
USB  
USB controller integrated in core logic  
chip set.  
41  
Flash (BIOS) Update Procedure  
NOTE: This system does not deny acces tot he BIOS Setup  
Utility.  
The flash update procedure does not change the  
model number and serial number information in BIOS.  
1. Prepare a bootable DOS diskette with AWD753.EXE and  
VXXYYZZ.BIN files  
NOTE: The AWD753.EXE is flash utility programs. The  
VXXYYZZ.BIN is a BIOS source code binary file.  
2. Insert the diskette and boot from drive A.  
WARNING: Do not boot with any memory related driver  
such as HIMEM.SYS, EMS.SYS ….  
3. At the DOS prompt, type A:> AWD753 VXXYYZZ.BIN and  
then press Enter.  
4. The screen shows: “Do You Want To Save Bios (Y/N)”.  
Type Y if you want to save old bios data, and N if you do  
not.  
5. When the screen shows: “Are You Sure To Program (y/n)”,  
type Y to flash and update the system bios.  
6. The program updates the BIOS automatically.  
7. Wait for the update to complete.  
WARNING:  
Do not turn off the system power while the  
BIOS is programming, or the flash ROM will  
be destroyed.  
8. Press F1 to Reset (or press F10 to exit) the system after the  
BIOS is completely updated.  
42  
BIOS-contained Model Number and Serial Number  
The model number and serial number information is stored in  
BIOS ROM and displayed in the “Model Information” of BIOS  
Setup main menu. If a repair is completed by replacing the  
system board or installing a new BIOS ROM, then you need to  
enter the original system model number and serial number in  
the new BIOS ROM.  
To enter the model number and serial number into BIOS:  
1. Prepare a bootable DOS diskette with VPD.EXE files.  
2. Insert the diskette and boot from drive A.  
WARNING: Do not boot with any memory related driver  
such as HIMEM.SYS, EMS.SYS ….  
3. At the DOS prompt, type A:>VPD then press Enter. You  
will be asked if you want to update the serial number, type  
Y to continue. When the screen shows:  
Serial Number:  
Enter the serial number and press Enter to continue. You  
can type a maximum of 7 characters (without spaces).  
4. You will be asked if you want to update the Machine Type  
Model, type Y to continue. When the screen shows:  
MTM:  
Follow the instructions on the screen to complete the  
procedure.  
5. Type A:>VPD and press Enter to display and verify your  
input model number and serial number information.  
43  
BIOS Setup Utility  
The Setup Utility lets you review and change important  
information about the computer and its hardware.  
Working with the Setup Menus  
Starting the Setup Utility  
Follow these steps to enter Setup when the computer is off:  
1. Turn on your monitor.  
2. Turn on the system unit.  
3. When you see the IBM logo, press DEL to enter Setup and  
display the Main Menu.  
Refer to the Setup Utility Main Menu below.  
44  
The following table lists specific keys on the keyboard that will  
help you move through the Setup menus:  
Keys  
Function  
Down- or  
up-arrow  
key  
Use these arrow keys to highlight an option  
on the menu. (Press the Enter key to choose  
the option.)  
Page Up  
or Page  
Down  
After selecting an option from a menu, use  
these keys to change that options settings.  
keys  
F1  
Displays general help.  
F2  
Displays help for certain options  
Discards changes made since entering utility.  
F5  
F6  
Loads selected page with a standard list of  
fail safe values.  
Loads selected page with a standard list of  
optimised values.  
F7  
F10  
Esc  
Saves the current selections and exits the  
setup utility.  
After viewing or making changes to the  
settings on a menu, press this key to exit the  
menu. Also exits the setup utlity  
Enter  
Chooses the highlighted option from a menu  
45  
Standard CMOS Features Option  
This option displays a table of items which defines basic  
information about your system.  
Date and Time  
The Date and Time items show the current date and time held  
by your computer. If you are running a Windows OS, these  
items are automatically updated whenever you make changes  
to the Windows Date and Time Properties utility.  
IDE Devices  
Defaults: None  
Your computer has two IDE channels (Primary and Secondary)  
and each channel can be installed with one or two devices  
(Master and Slave). Use these items to configure each device  
on the IDE channel. Press Enter to display the IDE sub-menu.  
IDE HDD Auto-Detection  
Press Enter while this item is highlighted if you want the setup  
utility to automatically detect and configure a hard disk drive on  
the IDE channel.  
IDE Primary/Secondary Master/Slave  
If you leave this item at Auto, the system will automatically  
detect and configure any IDE devices it finds. If it fails to find a  
hard disk, change the value to Manual and then manually  
configure the drive be entering the characteristics of the drive in  
the items below (Capacity, Cylinder, Head, Precomp, etc.), If  
you have no device installed change the value to None.  
Access Mode  
This items defines some special ways that can be used to  
access IDE hard disks such as LBA (Large Block Addressing).  
Leave this value at Auto and the system will automatically  
decide the fastest way to access the hard disk drive.  
Press Esc to close the IDE device sub-menu and return to the  
Standard CMOS Features page.  
Drive A and Drive B  
Default: 1.44M, 3.5  
in., None  
These items define the characteristics of any diskette drive  
attached to the system. You can connect one or two diskette  
drives.  
Floppy 3 Mode Support  
Default: Disabled  
Floppy 3 mode refers to a 3.5” diskette with a capacity of 1.2  
MB. Floppy 3 mode is sometimes used in Japan.  
46  
Video  
Default: EGA/VGA  
This item defines the video mode of the system. This System  
Board has a built-in VGA graphics system so you must leave  
this item at the default value.  
Halt On  
Default: All But  
Keyboard  
This item defines the operation of the system POST (Power On  
Self Test) routine. You can use this item to select which kind of  
errors in the POST are sufficient to halt the system.  
Base Memory, Extended Memory, Total Memory  
These items are automatically detected by the system at start  
up time.  
Advanced BIOS Features Setup Option  
This option displays a table of items which defines more  
advanced information about your system. You can make  
modifications to most of these items without introducing fatal  
errors to your system. Note that the page has a scroll-bar to  
scroll down to more items.  
Anti-Virus Protection  
Default: Disabled  
When this item is enabled it provides some protection against  
viruses which try to write to the boot sector and partition table of  
your hard disk drive. This item is Disabled as a default. You  
need to disable it so that you can install an operating system.  
We recommend that you enable Anti-Virus Protection as soon  
as you have installed your disk with an OS.  
CPU Internal Cache  
Default: Enabled  
All the processors that can be installed in this System Board  
use internal (level 1) cache memory to improve performance.  
Leave this item at the default value Enabled for better  
performance.  
External Cache  
Default: Enabled  
The processors that can be installed in this system use an  
integrated L2 cache memory to improve performance.  
CPU L2 Cache ECC Checking  
Default: Enabled  
This item enables or disables ECC (Error Correction Code)  
error checking on the CPU cache memory. We recommend that  
you leave this item at the default value.  
Quick Power On Self Test  
Default: Enabled  
You can enable this item to shorten the power on testing and  
have your system start up a little faster. You might like to enable  
this item after you are confident that your system hardware is  
operating smoothly.  
47  
First/Second/Third Boot Device  
Default: Floppy/CD-  
ROM/HDD-0  
Use these three items to select the priority and order of the  
devices that your system will search for an operating system at  
start-up time.  
Boot Other Device  
Default: Enabled  
If you enable this item, the system will search all other possible  
locations for an operating system if it fails to find one in the  
devices specified under the first, second and third boot devices.  
Swap Floppy Drive  
Default: Disabled  
If you have two floppy diskette drives in your system, this item  
allows you to swap around the assigned drive letters so that  
drive A becomes drive B, and drive B becomes drive A.  
Boot Up Floppy Seek  
Default: Enabled  
If this item is enabled, it checks the geometry of the floppy disk  
drives at start-up time. You don’t need to enable this item  
unless you have a old diskette drive with 360K capacity.  
Boot Up NumLock Status  
Default: On  
This item defines if the keyboard Num Lock key is active when  
your system is started.  
Gate A20 Option  
Default: Fast  
This item defines how the system handles legacy software that  
was written for an earlier generation of processors. Leave this  
item at the default value.  
Firmware Write Protect  
Default: Disabled  
If you enable this item, it protects the firmware (BIOS) from  
being overwritten. Disable this item if you plan to flash a new  
BIOS to the system.  
Typematic Rate Setting  
Default: Disabled  
Determines if the typematic rate is to be used. When disabled,  
continually holding down a key on your keyboard generates  
only one instance. In other words, the BIOS will only report that  
the key is down. When the typematic rate is enabled, the BIOS  
will report as before, but will wait a moment. If the key is still  
down, it will report that the key has been depressed repeatedly.  
You might use this feature to accelerate cursor movements with  
the arrow keys.  
Typematic Delay (Msec)  
Default: 250  
When the typematic rate is enabled, you can select the delay  
between when the key was first depressed and when the  
48  
acceleration begins.  
Typematic Rate (Chars/Sec)  
Default: 6  
If the item Typematic Rate Setting is enabled, you can use this  
item to define how many characters per second are generated  
by a held-down key.  
Security Option  
Default: Setup  
If you have installed password protection, this item defines if the  
password is required at system start up, or if it is only required  
when a user tries to enter the setup utility.  
OS Select For DRAM > 64 MB  
Default: Non-OS2  
This item is only required if you have installed more than 64 MB  
of memory and you are running the OS/2 operating system.  
Otherwise, leave this item at the default Non-OS2.  
Report No Diskette Drive for Win 95  
If you are running a system with no floppy drive and using the  
Windows 95 OS, select Yes for this item to ensure compatibility  
with the Windows 95 logo certification.  
Also select Disabled for the onboard FDC controller option.  
49  
Advanced Chipset Features Option  
This option displays a table of items that define critical timing  
parameters of the System Board components including the  
memory, and the system logic. Generally, you should leave the  
items on this page at their default values unless you are very  
familiar with the technical specifications of your system  
hardware. If you change the values incorrectly you may  
introduce fatal errors or recurring instability into your system.  
Note that the page has a scroll-bar to scroll down to more items.  
SDRAM CAS Latency Time  
SDRAM Cycle Time Tras/Trc  
SDRAM RAS-to-CAS Delay  
SDRAM RAS Precharge Time  
Default: 3  
Default: 6/8  
Default: 3  
Default: 3  
These four items set the timing and wait states for SDRAM  
memory. We recommend that you leave these items at the  
default value.  
System BIOS Cacheable  
Video BIOS Cacheable  
Default: Enabled  
Default: Enabled  
These items allow the video and/or system to be cached in  
memory for faster execution. We recommend that you leave  
these items at the default value.  
Memory Hole at 15M-16M  
Default: Disabled  
This item can be used to reserve memory space for some ISA  
expansion cards that require it.  
CPU Latency Timer  
Default: Disabled  
This item sets a timing parameter for CPU access. Since the  
CPU timing is determined by the system hardware, leave this  
item at the default value.  
Delayed Transaction  
Default: Enabled  
If the chipset has an embedded 32-bit write buffer to support  
delay transaction cycles, you can enable this item to provide  
compliance with PCI Ver. 2.1 specifications. We recommend  
that you leave this item at the default value.  
On-Chip Video Window Size  
Default: 64 MB  
This item defines the size of the aperture if you use an AGP  
graphics adapter. It refers to a section of the PCI memory  
address range used for graphics memory. We recommend that  
you leave this item at the default value.  
50  
Integrated Peripherals Option  
This option displays a list of items that defines the operation of  
some peripheral components on the system’s input/output  
ports.  
IDE device driver controllers can support up to two separate  
drives. These drives have a master/slave relationship which is  
determined by the cabling configuration used to attach them to  
the controller.  
PIO means Programmed Input/Output. Rather than have the  
BIOS issue a series of commands to effect a transfer to or from  
the disk drive, PIO allows the BIOS to tell the controller what it  
wants and then let the controller and the CPU perform the  
complete task by themselves. This is simpler and more efficient.  
Your system suports five modes, numbered from 0 to 4, which  
primarily differ in timing. When Auto(default) is selected, the  
BIOS will select the best available mode.  
On-Chip Primary PCI IDE  
On-Chip Secondary PCI IDE  
Default: Enabled  
Default: Enabled  
Use these items to enable or disable the PCI IDE channels that  
are integrated on this System Board.  
IDE Primary Master PIO  
IDE Primary Slave PIO  
IDE Secondary Master PIO  
IDE Secondary Slave PIO  
Default: Auto  
Default: Auto  
Default: Auto  
Default: Auto  
Each IDE channel supports a master device and a slave device.  
These four items let you assign which kind of PIO (Programmed  
Input/Output) is used by IDE devices. You can choose Auto, to  
let the system auto detect which PIO mode is best, or you can  
install a PIO mode from 0-4.  
IDE Primary Master UDMA  
Default: Auto  
IDE Primary Slave UDMA  
IDE Secondary Master UDMA  
IDE Secondary Slave UDMA  
Default: Auto  
Default: Auto  
Default: Auto  
Each IDE channel supports a master device and a slave device.  
This motherboard supports UltraDMA. UltraDMA technology  
provides faster access to IDE devices. If you install a device  
which supports UltraDMA, change the appropriate item on this  
list to Auto.  
USB Controller  
Default: Enabled  
Use this item to enable the USB ports that are integrated on this  
System Board.  
USB Keyboard Support  
Default: Disabled  
51  
Enable this item if you are using a keyboard connected through  
the USB Port. Ensure the USB controller is enabled.  
Init Display First  
Default: PCI Slot  
Use this item to define if your graphics adapter is installed in  
one of the PCI slots or select Onboard if you have a graphics  
system integrated on the System Board.  
Onboard PCI Audio  
Default: Enabled  
Your PC has an integrated PCI audio system, use this item to  
enable or disable it.  
Hardware Reset  
Default: Enabled  
If you enable this item, you can reset the system by pressing a  
hardware reset button if you have connected this function to the  
mainboard.  
IDE HDD Block Mode  
Default: Enabled  
Block mode transfers can improve the access to IDE devices.  
Enable this item if your IDE devices support block mode  
transfers.  
Onboard FDC Controller  
Default: Enabled  
Use this item to turn on or off the floppy disk controller that is  
built into this System Board.  
Onboard Serial Port 1  
Default: 3F8/IRQ4  
This item lets you disable the built-in serial port 1, or enable it  
by assigning an I/O address and an Interrupt Request Line  
(IRQ).  
Onboard Serial Port 2  
Default: Disable  
On some models this item lets you disable the built-in serial port  
2, or enable it by assigning an I/O address and an Interrupt  
Request Line (IRQ).  
UART Mode Select  
UR2 Duplex Mode  
Default: Normal  
DefaultL Half  
This item defines the operation of serial port 2. In the Normal  
setting, serial port 2 is assigned to the external COM2  
connector. If you have installed an optional infrared port, you  
must change the setting of this item to one of the Infrared  
settings (usually IrDA or FIR). These settings will disable the  
external COM2 serial port connector and assign the resources  
to the infrared device. If you have selected an IR mode, use the  
following item UR2 Duplex Mode to define if the IR port is full  
duplex or half duplex.  
Onboard Parallel Port  
Default: 378/IRQ7  
52  
This item lets you disable the built-in parallel port, or enable it  
by assigning an I/O address and an Interrupt Request Line  
(IRQ).  
Parallel Port Mode  
Default: ECP  
Default: 3  
ECP Mode Use DMA  
This item defines the operation of the parallel port. If you are  
connected to a parallel device that supports the higher-  
performance EPP (enhanced parallel port) or the ECP  
(extended capabilities port) make the appropriate changes to  
this item.  
PWRON After PWR-Fail  
Default: Off  
If this item is enabled, the system will automatically resume  
when power is restored after an interruption in the power  
supply.  
Game Port Address  
Default: 201  
This item lets you disable the built-in game port, or enable it by  
assigning an I/O address.  
Midi Port Address  
Midi Port IRQ  
Default:330  
Default: 10  
This item lets you disable the built-in MIDI port, or enable it by  
assigning an I/O address. If you enable the MIDI port, use the  
following item Midi Port IRQ to assign an Interrupt Request line  
to the port.  
53  
Power Management Setup Option  
This option displays items that let you control the system power  
management. Operating systems take care of much of the  
power management. This mainboard supports ACPI (advanced  
configuration and power interface). The system has various  
power saving modes including powering down the hard disk,  
turning off the video, suspending to RAM, and a software power  
down that allows the system to be automatically resumed by  
certain events.  
Power Management Timeouts  
The power-saving modes can be controlled by timeouts. If the  
system is inactive for a time, the timeouts begin counting. If the  
inactivity continues so that the timeout period elapses, the  
system enters a power-saving mode. If any item in the list of  
Reload Global Timer Events is Enabled, then any activity on  
that item will reset the timeout counters to zero.  
Wake Up Calls  
If the system is suspended, or has been powered down by  
software, it can be resumed by a wake up call that is generated  
by incoming traffic to a modem, a LAN card, a PCI card, or a  
fixed alarm on the system realtime clock.  
ACPI Suspend Type  
Default: S1 (POS)  
Use this item to define how your system suspends. In the  
default, S1(POS), the suspend mode is equivalent to a software  
power down. If you select S3 (STR), the suspend mode is a  
suspend to RAM – the system shuts down with the exception of  
a refresh current to the system memory.  
Power Management  
Default: Define  
This item acts like a master switch for the power-saving modes  
and hard disk timeouts. If this item is set to Max Saving, power-  
saving modes occur after a short timeout. If this item is set to  
Min Saving, power-saving modes occur after a longer timeout. If  
the item is set to User Define, you can insert your own timeouts  
for the power-saving modes.  
Video Off Method  
Default: DPMS  
This item defines how the video is powered down to save  
power. As a default, this is set to DPMS (display power  
management software).  
Video Off In Suspend  
Default: Yes  
This option defines if the video is powered down when the  
system is put into suspend mode.  
54  
Suspend Type  
Default: Stop Grant  
If this item is set to the default "Stop Grant", the CPU will go into  
the Idle Mode.  
MODEM Use IRQ  
Default: 3  
If you want an incoming call on a modem to automatically  
resume the system from a power-saving mode, use this item to  
specify the interrupt request line (IRQ) that is used by the  
modem. You might have to connect the fax/modem to a  
mainboard Wake On Modem connector for this feature to work.  
Suspend Mode  
Default: Disabled  
If you have selected User Define for the Power Management  
item, you can set this item to a timeouts from 1 Min to 1 Hour.  
The system will go into the power-saving suspend mode if the  
timeout passes without any system activity.  
HDD Power Down  
Default: Disabled  
If you have selected User Define for the Power Management  
item, you can set this item to a selection of timeouts from 1 to  
15 minutes. The hard disk drive will power down if the selected  
timeout passes without any activity on the hard disk.  
Soft-Off by PWR-BTTN  
Default: Delay 4  
Seconds  
Under ACPI (Advanced Configuration and Power management  
Interface) you can create a software power down. In a software  
power down, the system can be resumed by Wake Up Alarms.  
This item lets you install a software power down that is  
controlled by the normal power button on your system. If the  
item is set to Instant-Off, then the power button causes a  
software power down. If the item is set to Delay 4 Sec. Then  
you have to hold the power button down for four seconds to  
cause a software power down.  
Wake Up by PCI Card  
Default: Disabled  
If you enable this item, it allows activity on an add-in card in one  
of the PCI slots to resume the system from a power-saving  
mode.  
Power On by Ring  
Default: Disabled  
If this item is enabled, it allows the system to resume from a  
software powerdown or a power-saving mode whenever there is  
an incoming call to an installed fax/modem. You might have to  
connect the fax/modem to a mainboard Wake On Modem  
connector for this feature to work.  
Wake Up On LAN  
Default: Enabled  
If this item is enabled, it allows the system to resume from a  
software powerdown or a power-saving mode whenever there is  
an incoming traffic to a network (LAN) adapter. You might have  
to connect the LAN card to a mainboard Wake On LAN  
connector for this feature to work.  
55  
CPU Thermal Limit  
Board Thermal Limit  
Default: NA  
Default: NA  
These two items can be used to set threshold temperatures for  
the CPU and the mainboard. If the temperatures are exceeded,  
the system uses power management to reduce the  
temperatures.  
CPU Thermal-Throttling  
Default: 50.0%  
This item sets the percentage of time that the CPU is idled if  
CPU throttling is initiated by excess heat.  
Resume by Alarm  
Default: Disabled  
If this item is Enabled, it allows you to set a date and time alarm  
that will automatically resume the system from a software power  
down. When you enable this feature, new setup items appear to  
let you set the alarm. Date (of Month) Alarm lets you select a  
day from 1 to 31. Time Alarm lets you select a time for the  
alarm in hours, minutes, and seconds.  
Primary IDE 0  
Default: Disabled  
Default: Disabled  
Default: Disabled  
Default: Disabled  
Primary IDE 1  
Secondary IDE 0  
Secondary IDE 1  
When these items are enabled, the system will restart the  
power-saving timeout counters when any activity is detected on  
any of the drives or devices on the primary or secondary IDE  
channels.  
FDD,COM,LPT Port  
Default: Disabled  
When this item is enabled, the system will restart the power-  
saving timeout counters when any activity is detected on the  
floppy diskette drives, the serial ports, or the parallel port.  
PCI PIRQ[A-D]#  
Default: Disabled  
When this item is enabled, the system will restart the timeout  
counters when any activity is detected on the Interrupt request  
lines used over the PCI bus.  
Important  
Some adapters might not wake up properly from Standby Mode  
S3. If your computer appears to have stopped and will not wake  
up from standby, press and hold the power switch for 5  
seconds. Your computer will exit standby mode and turn off.  
Press the power switch to turn the computer back on.  
56  
If you encounter a problem with Standby Mode S3, set this  
option to S1 and check to see if updated device drivers that  
support Standby Mode S3 are available for your adapters.  
57  
PNP/PCI Configuration Option  
This option displays a table of items that configures how PNP  
(Plug and Play) and PCI expansion cards operate in your  
system.  
Reset Configuration Data  
Default: Disabled  
If you enable this item and restart the system, any PNP  
configuration data stored in the BIOS setup is cleared from  
memory. New updated data is created.  
Resources Controlled By  
Default: Auto(ESCD)  
You should leave this item at the default Auto(ESCD). Under  
this setting, the system dynamically allocates resources to plug  
and play devices as they are required. In the IRQ Resources  
sub-menu, if you change any of the IRQ assignations to Legacy  
ISA, then that Interrupt Request Line is reserved for a legacy  
ISA expansion card. Press Esc to close the IRQ Resources  
sub-menu.  
In the Memory Resources sub menu, use the first item  
Reserved Memory Base to set the start address of the memory  
you want to reserve for the ISA expansion card. Use the second  
item Reserved Memory Length to set the amount of reserved  
memory. Press Esc to close the Memory Resources sub-menu.  
PCI/VGA Palette Snoop  
Default: Disabled  
This item is designed to overcome some problems that can be  
caused by some non-standard VGA cards. This board includes  
a built-in VGA system that does not require palette snooping so  
you must leave this item disabled.  
58  
PCI Health Status Option  
On mainboards which support hardware monitoring, this item  
lets you monitor the parameters for critical voltages, critical  
temperatures, and fan speeds.  
If this option is active on your system, we recommend that you  
accept the default values.  
Frequency Control Option  
This item allows you to set the clock speed and system bus for  
your system. The clock speed and system bus are determined  
by the kind of processor you have installed in your system.  
Auto Detect DIMM/PCI Clk  
Default: Disabled  
When this item is enabled, BIOS will disabled the clock signal of  
free DIMM and PCI slots.  
CPU Internal Core Speed  
Default: Auto  
Use this item to automatically set up the mainboard for the kind  
of processor that you have installed. Set this item to the rated  
internal clock speed of the installed processor. If you set this to  
Manual, two new items appear: CPU/DIMM/PCI Clock and CPU  
Clock Ratio.  
Spread Spectrum  
Default: Disabled  
If you enable spread spectrum, it can significantly reduce the  
EMI (Electro-Magnetic Interference) generated by the system.  
CPU/DIMM/PCI Clock  
CPU Clock ratio  
These items appear if you have set the CPU Internal Core  
Speed to Manual. Use the CPU/DIMM/PCI Clock to set the  
system bus frequency for the installed processor (usually 133  
MHz,100 MHz or 66 MHz). Then use CPU Clock Ratio to set a  
multiple. The multiple times the system bus must equal the core  
speed of the installed processor e.g. 3.5 (multiple) x 100 MHz  
(system bus) = 350 MHz (installed processor clock speed).  
59  
Load Optimized Defaults Option  
This option opens a dialog box that lets you load optimized  
defaults for all appropriate items in the whole setup utility.  
From the main menu, highlight the option Load Optimized  
Settings, then press Enter. A dialog box appears confirming  
you want to load the default settings.  
Press the Y key and then Enter to install the defaults. Press the  
N key and then Enter to not install the defaults If your system is  
not functioning correctly, try installing the Load Optimized  
defaults as a first step in getting your system working properly  
again.  
Load Fail Safe Defaults Option  
If your machine still fails to function correctly after loading the  
load optimized defaults try loading the Fail Safe defaults. This  
option opens a dialog box that lets you install fail safe defaults  
for all appropriate items in the whole setup utility.  
From the main menu, highlight the option Load Fail Safe  
Settings, then press Enter. A dialog box appears confirming  
you want to load the default settings.  
Press the Y key and then Enter to install the defaults. Press the  
N key and then Enter to not install the defaults.  
60  
Set Supervisor and User Passwords  
These items can be used to install a password. A Supervisor  
password takes precedence over a User password, and the  
Supervisor can limit the activities of a User.To install a  
password, follow these steps:  
1. Highlight the item Set Supervisor/User password on the  
main menu and press Enter.  
2. The password dialog box appears.If you are installing a  
new password, carefully type in the password. You cannot  
use more than 8 characters or numbers. The password will  
differentiate between upper case and lower characters.  
Press Enter after you have typed in the password. If you  
are deleting a password that is already installed just press  
Enter when the password dialog box appears.  
3. The system will ask you to confirm the new password by  
asking you to type it in a second time. Carefully type the  
password again and press Enter, or just press Enter if you  
are deleting a password that is already installed.  
4. If you typed the password correctly, the password will be  
installed.  
5. If you set up a password for entering setup, you must type  
this password each time you want to enter the Setup utility.  
If you do not type the correct password, you cannot enter  
Setup.  
6. If you set up a system password, you must type this  
password each time you power on your system.  
Save And Exit Setup Option  
Highlight this item and press Enter to save the changes that  
you have made in the setup utility and exit the setup program.  
When the Save and Exit dialog box appears, press Y to save  
and exit, or press N to return to the setup main menu.  
Exit Without Saving Option  
Highlight this item and press Enter to discard any changes that  
you have made in the setup utility and exit the setup program.  
When the Exit Without Saving dialog box appears, press Y to  
discard changes and exit, or press N to return to the setup main  
menu.  
61  
Erasing a lost or forgotten password (clearing CMOS)  
To erase a forgotten password, or clear a corrupted CMOS:  
1. Turn off the computer and all attached devices.  
2. Unplug the power cord.  
3. Remove the cover. See “Removing the cover” on page  
114.  
4. Refer to the system board diagram on page 124 to locate  
the clear CMOS jumper on the system board.  
5. Set the jumper from the standard position (pins 1 and 2) to  
pins 2 and 3 for a few seconds.  
6. Set the jumper back to the standard position (pins 1 + 2).  
7. Replace the cover and plug in the power cord.  
62  
Specifications  
Dimensions (width x depth x height):  
·
System unit:  
For machine type 2169:  
-
380 (h) x 196 9w) x 360 (d)  
Weight:  
·
System unit:  
For machine type 2169:  
7.6Kg  
-
Environment:  
·
Temperature for system unit:  
-
-
Power on: 10° to 35°C  
Power off: 10° to 43°C  
·
Humidity for system unit:  
-
-
Power on: 8% to 80%  
Power off: 8% to 80%  
Power consumption:  
·
System unit:  
Maximum: 62 watts  
-
Electrical input:  
·
Input voltage for system unit (Sine-wave input is required) :  
-
-
Low Range: 100 V ac to 127 V ac  
High Range: 200 V ac to 240 V ac  
63  
Operating Requirements  
All machines require two power inputs: one on the system unit  
and one on the monitor display.  
The system unit comes with a voltage selector switch, allowing  
selection of either 115 V ac or 230 V ac. This switch must be in  
the 115V ac position when the machine is plugged into a 100 –  
127 V ac electrical outlet, and 230 V ac position when the  
machine is plugged into a 200 - 240V ac electrical outlet.  
64  
Special Tools  
The following special tool is required to service this system  
when running the diagnostics program (PC-Doctor):  
·
Wrap plug, P/N 72X854  
65  
CheckProcedures  
Check Procedures.............................................................66  
Introduction ..........................................................................67  
Start......................................................................................68  
Index of Symptoms, Messages, Error Codes, or Beeps....74  
Troubleshooting...................................................................87  
Factory-Installed Storage Devices................................88  
Factory-Installed Modem Card .....................................91  
Audio (Not Supported by Diagnostics Program)..........93  
CD-ROM Drive ..............................................................95  
Memory..........................................................................95  
Keyboard .......................................................................96  
Mouse............................................................................97  
Power Supply ................................................................99  
Monitor...........................................................................102  
Undetermined Problems ...............................................104  
ÓCopyright IBM Corp. 2000  
66  
Introduction  
This chapter contains the check procedures used to diagnose  
the causes of product failures. The diagnostic information  
consists of:  
Start: This is the starting point for any diagnostic action.  
Based on high-level symptoms, the check procedure directs you  
to more detailed procedures to help resolve machine failures.  
Index of Symptoms, Messages, Error Codes, or Beeps: The  
tables for BIOS Error Messages, Codes, Beeps, and Error  
Symptoms list symptoms along with their probable causes, and  
direct you to the applicable check procedures to help resolve  
machine failures. These tables also list the field replaceable  
units (FRUs) most likely to cause a particular problem.  
Check Procedures: When the Start check procedure or the  
Index of Symptoms, Messages, Error Codes, or Beeps tables  
point you to a specific check procedure, proceed to that section.  
If there are any notes or instructions at the top of the page, read  
them before you begin with the procedure. Carefully read each  
step of the check procedure and perform the steps as  
instructed. If you do not remember the location of a specific part  
or test point, or an adjustment or removal procedure, see the  
chapter that contains that information. Always return to the  
check procedure after you do this. In some cases, you are  
referred to other check procedures to detect the cause of the  
failure.  
67  
Start  
This is the entry point for all check procedures. The check  
procedures use failure symptoms, Power-On Self Test (POST)  
error codes, or beeps to help determine the defective field  
replaceable unit (FRU). Follow the suggested check procedures  
or use the diagnostics diskette to determine the problem FRU.  
IMPORTANT: Replace FRUs ONLY when it is determined that  
the error is not a result of software, loose contacts, or  
dirty component surfaces. Any FRU change should  
be verified by running a complete test (Diagnostics -  
All Tests in PC-Doctor diagnostics program).  
This book should be used in conjunction with the 2169  
diagnostics diskette. This diskette should be used ONLY with  
Machine Type 2169. Do not use this diskette on other models.  
See page 71 for information on how to download this diskette.  
POST error codes and error messages are displayed on the  
screen after the IBM logo. A beep will precede each error code  
or message. Please refer to “Index of Symptoms, Messages,  
Error Codes, or Beeps” on page 74 for additional help.  
All voltages in the check procedures are positive unless  
otherwise indicated. Use frame ground for all voltage checks  
unless otherwise specified.  
IMPORTANT: There is a voltage selector on the rear panel of  
the machine. Use a flat-head screwdriver to turn the  
voltage selector to the voltage setting for the area in  
which you will be using the system.  
NOTE: If the check procedures instruct you to replace a FRU  
and the error message persists, an option adapter  
card might be causing the failure. Remove all option  
adapter cards, one at a time, until the error changes  
or the problem is no longer apparent. The problem  
may be in the last card that you removed or  
something associated with it.  
Product Recovery Program menu  
Type 2169 has recovery and diagnostics programs on a  
separate hard drive partition. The recovery CD and Enhanced  
Diagnostics diskette are not shipped with the machine or the  
HMM. To download diagnostics tests or to order a recovery CD,  
see “Enhanced Diagnostics download” or diskette.  
IBM PC Enhanced Diagnostics  
The IBM PC Enhanced Diagnostics programs use a full  
68  
range of diagnostic utilities to determine the operating condi-  
tion of the computer’s hardware components.  
The diagnostic program includes the following:  
• PC-Doctor’s Diagnostic Software  
This interface serves as the control program for running  
both the IBM PC Enhanced Memory Diagnostics and  
the suite of diagnostic tests provided by PC-Doctor.  
• IBM PC Enhanced Memory Diagnostics  
The memory diagnostic tests determine which memory  
module (SIMM or DIMM) is defective and report the  
socket where the failing module is located. The Memory  
diagnostics can run a quick and full test of the system.  
Diagnostics can also be run on a single SIMM or  
DIMM.  
Enhanced Diagnostics download or diskette  
The IBM PC Enhanced Diagnostics are available on-line at  
http://www.ibm.com/  
• Select Support.  
• Select Desktop computing from the "Search by Category"  
pull down menu.  
How to Diagnose Combined FRUs: If an adapter or device  
consists of more than one FRU, any of the FRUs might cause  
an error code. Before replacing the device or adapter, remove  
the FRUs one by one to see if the symptoms change.  
69  
If a newly replaced FRU does not correct the problem: If  
you have reached this point of the check procedures and were  
instructed to replace a FRU but doing so did not correct the  
problem, reinstall the original FRU and go through "Start" again.  
If you want to print a copy of a BIOS Setup Utility screen to an  
attached printer, press Print Screen key, while the screen is  
displayed.  
PLEASE READ THE FOLLOWING:  
Human Error is a cause for concern when applied  
to check procedures. It exists in every first time  
set of analysis procedures. It is therefore  
essential for effective and time-efficient servicing  
that each stage of every procedure be verified.  
(For example: When a symptom is found, or  
when a symptom appears to have been cured;  
the preceding steps should be repeated for  
accuracy of analysis.)  
001 - START  
To begin, note the following:  
q
q
Disable the setting of “Quick Power-On Self Test” from  
BIOS Setup.  
Disconnect all external cables and devices including  
speakers and microphone from the system unit, except for  
the keyboard, mouse, and monitor.  
q
q
Power off the system unit before moving it or when  
replacing FRUs.  
Remove all adapter cards, except for the factory-installed  
modem adapter card and any other IBM factory-installed  
adapter cards.  
q
q
q
q
q
Disconnect any drives except:  
3.5-in. diskette drive  
Hard disk drive  
Factory-installed devices (such as a CD-ROM drive)  
Make sure that all power cords and cables are connected  
properly.  
q
q
Make sure that the monitor brightness and contrast  
controls are not turned down.  
Power on the system unit.  
NOTE: Some monitors have a detachable system I/O signal  
cable between the monitor and the system unit. In  
this case, check this signal cable before replacing the  
unit. See “Monitor Port Signals” on page 136 for pin  
identification.  
70  
q
q
q
Make sure that the monitor refresh rate is correct.  
Note any symptoms, messages, error codes, or beeps.  
Make sure that there are no diskettes or CDs in the drives.  
002 - DOES AN IBM LOGO SCREEN APPEAR? (YES,  
READ AHEAD. NO, GO TO STEP 004.)  
q
q
Insert the diagnostics diskette in the diskette drive.  
Alternatively, if your machine has diagnostics programs on  
a recovery partition on the HDD do the following:  
q
Select F11 when prompted to start the Product  
Recovery Program  
q
q
Select System Utilities from the menu  
Select Run Diagnostics from the menu.  
003 - DOES SYSTEM LOAD THE DIAGNOSTICS  
PROGRAM FROM THE DISKETTE DRIVE? (YES,  
READ AHEAD. NO, GO TO STEP 004.)  
q
q
q
Follow the instructions on the screen and select Utility  
from the diagnostics program menu.  
Select Tech Support Form from the menu, press F5 to  
execute, then generate a system configuration report.  
Compare the system configuration list with the actual  
devices installed in system.  
NOTE: If necessary, remove the machine cover and  
visually compare the devices installed in system  
to those shown in the system configuration report.  
q
Go to step 006.  
004 - DO ANY MESSAGES, ERROR CODES, OR  
SYMPTOMS APPEAR? (YES, READ AHEAD. NO,  
GO TO STEP 005)  
q
Go to “Index of Symptoms, Messages, Error Codes, or  
Beeps” on page 74.  
q
End.  
71  
005 -  
q
If the keyboard responds incorrectly, go to "Keyboard" on  
page 96.  
006 - DOES THE SYSTEM CONFIGURATION REPORT  
CORRECTLY IDENTIFY THE DEVICES INSTALLED  
IN SYSTEM? (YES, READ AHEAD. NO, GO TO STEP  
007.)  
q
q
q
Select Diagnostics from the diagnostics program menu.  
Select and execute All Tests.  
Go to step 008.  
007 -  
The system configuration report shows only those devices  
supported by the diagnostics diskette.  
If a device is missing from the list and is not factory installed,  
refer to the service manual provided for that device.  
72  
008 - DOES THE DIAGNOSTICS FINISH WITHOUT ANY  
ERRORS? (YES, READ AHEAD. NO, GO TO STEP  
009.)  
q
If the Diagnostics \ All Tests did not detect a failure but  
the system still indicates a failure:  
q
q
q
q
Check all adapter card jumper settings.  
Check all adapter cards switch settings.  
Check all adapter card cables and connectors.  
Make sure that all of the above are set correctly and show  
the correct voltages and continuity. Replace any defective  
cables or adapter cards. See “Power Supply Cable  
Connector Specifications” on page 129 and the layout of  
system board according the machine type in chapter 5.  
q
q
Run the Diagnostics \ All Tests again.  
If an error or other symptom is displayed, go to “Index of  
Symptoms, Messages, Error Codes, or Beeps” on page  
74.  
q
q
If no error can be detected or the symptom is intermittent,  
go to "Undetermined Problems” on page 104.  
End  
009 -  
q
If the last test stops and you cannot continue, first make  
sure all switches, power connectors, cables, and jumpers  
are set correctly and show the correct voltages and  
continuity.  
q
q
Take note of any messages, error codes, beeps, or new  
symptoms. Go to "Index of Symptoms, Messages, Error  
Codes, or Beeps" on page 74.  
If there is no error symptom or the error symptom is  
intermittent, go to “Undetermined Problems” on page 104.  
73  
Index of Symptoms, Messages, Error Codes, or Beeps  
How to Use Error Messages: Use the messages, error codes,  
and beeps combinations that occur to diagnose failures. If more  
than one failure occurs, diagnose from the first failure that  
appears. The cause of the first failure can result in false  
messages, error codes, or beeps. If you did not receive any  
messages, error codes, or beeps, see if the symptom is listed in  
Table 2-3, "Error Symptoms List” on page 79.  
ATTENTION: When you have replaced a FRU, you must run  
the diagnostics to ensure that no other activity  
has been affected by the change. This system  
check can be done through the diagnostics  
program (Select Diagnostics, then select and  
execute All Tests from PC-Doctor).  
POST: Some diagnostic aids are resident in the machine, such  
as the Power-On Self Test (POST). The machine performs the  
POST each time it is powered on. Use this information  
throughout the diagnostic procedures. The POST is a series of  
system checks and initializations that verify the correct  
operation of the base system.  
After a successful POST, the system attempts to load operating  
system. The system can be customized for different startup  
(boot) methods by the BIOS Setup Utility.  
The system's default startup sequence automatically looks for  
the operating system files in the hard disk if these files are not  
found in the diskette or CD-ROM.  
NOTE: Remember that POST does not test all areas, but  
only those that allow the system to operate well  
enough to run the diagnostics program.  
Table 2-1 lists BIOS error codes, messages, and beeps to their  
possible causes, table 2-3 lists error symptoms and their  
possible causes. The most likely cause is listed first. Make sure  
you complete all items in the cause or "Action/FRU" column.  
When servicing a system, always begin with "Start" on page 68.  
If the problem cannot be corrected using these two index  
tables, go to “Undetermined Problems” on page 104.  
74  
NOTES:  
If an error message and incorrect audio response occur,  
diagnose the error message first.  
If you cannot run the diagnostics program tests but did receive  
a POST error code, diagnose the POST error message.  
If you did not receive any error message, look for a description  
of your error symptoms in “Error Symptoms List” in page 79.  
Check all power supply voltages, switch, and jumper settings  
before you replace the system board. Also check the power  
supply voltages if you have a “system no-power” condition.  
(“Power Supply Cable Connector Specifications” on page 129  
If the problem cannot be corrected by using the “BIOS Error  
Codes, Messages, And Beeps List” table and “Error Symptoms  
List” table, go to "Undetermined Problems” on page 104.  
Table 2-1  
BIOS Error Codes, Messages, and Beeps List  
BIOS Error Codes,  
Messages, beeps  
Action/FRU  
NOTE: To diagnose a problem, first find the BIOS error  
messages, codes, or beeps in left column. If directed to a  
check procedure, replace the FRU indicated in the check  
procedure. If no check procedure is indicated, the first  
Action/FRU listed in right column is the most likely cause.  
POST Error Codes and Messages  
Load default settings in Setup and  
reboot the system.  
CMOS battery failed  
CMOS battery.  
System board.  
Make sure the equipment (diskette  
drive, hard disk drive, keyboard,  
mouse, etc.) are connected properly  
and are set correctly in BIOS Setup.  
CMOS checksum  
error  
Load default settings in setup.  
CMOS battery should be replaced.  
System board.  
Make sure the DIMMs are inserted  
properly.  
Memory size error  
System board.  
75  
Table 2-1  
BIOS Error Codes, Messages, and Beeps List  
BIOS Error Codes,  
Messages, beeps  
Action/FRU  
NOTE: To diagnose a problem, first find the BIOS error  
messages, codes, or beeps in left column. If directed to a  
check procedure, replace the FRU indicated in the check  
procedure. If no check procedure is indicated, the first  
Action/FRU listed in right column is the most likely cause.  
Memory test failure.  
Insert the memory modules in the  
DIMM sockets properly, and then  
reboot the system.  
Memory module. See the “Step 005”  
of ”Memory” on page 95 to replace  
memory module.  
System board.  
Keyboard error or no Make sure the keyboard is connected  
keyboard present.  
properly and are set correctly in BIOS  
Setup.  
System board.  
FLOPPY DISK(S)  
failure (40)  
Floppy Type mismatch.  
Hard disk(s)  
Diagnosis failure  
Make sure the hard disks are set  
correctly in BIOS setup.  
Hard disk drive cable/connection.  
Hard disk drive.  
System board.  
Primary master hard A warning message to indicate there  
disk failure  
has been change of IDE Primary  
(Secondary) Channel Master (Slave)  
device.  
Primary slave hard  
disk failure  
Load default settings in Setup.  
Check IDE drive jumper. See “3.5-In.  
Hard Disk Drive Jumper Locations” on  
page 133.  
IDE drive power.  
IDE drive cable/connection.  
IDE drive.  
76  
Table 2-1  
BIOS Error Codes, Messages, and Beeps List  
BIOS Error Codes,  
Messages, beeps  
Action/FRU  
NOTE: To diagnose a problem, first find the BIOS error  
messages, codes, or beeps in left column. If directed to a  
check procedure, replace the FRU indicated in the check  
procedure. If no check procedure is indicated, the first  
Action/FRU listed in right column is the most likely cause.  
Secondary master  
hard disk failure  
A warning message to indicate there  
has been change of IDE Primary  
(Secondary) Channel Master (Slave)  
device.  
Load default settings in Setup.  
Secondary slave hard  
disk failure  
Check IDE drive jumper. See ”3.5-In.  
Hard Disk Drive Jumper Locations” on  
page 133.  
IDE drive power.  
IDE drive cable/connection.  
IDE drive.  
Hard Disk(s) failure  
(40)  
Hard Disk Drive controller diagnostics  
failed.  
Non-System disk or  
disk error  
Insert a system disk into Drive A: and  
press <Enter>.  
Replace and strike  
any key when ready  
If you assumed the system would boot  
from the hard drive, make sure the  
controller is inserted correctly and all  
cables are properly attached.  
Be sure the disk is formatted as a boot  
device. Then reboot the system.  
77  
Table 2-2  
BIOS Error Codes, Messages, and Beeps List  
BIOS Error Codes,  
Messages, beeps  
Action/FRU  
NOTE: To diagnose a problem, first find the BIOS error  
messages, codes, or beeps in left column. If directed to a  
check procedure, replace the FRU indicated in the check  
procedure. If no check procedure is indicated, the first  
Action/FRU listed in right column is the most likely cause.  
Beeps  
(2: long, 1: short)  
2-1-1  
This code indicates that a video error  
has occurred and the BIOS cannot  
initialize the video screen to display  
any additional information.  
2- (repeatedly)  
The code indicates that DRAM error  
has occurred. See “Memory (DIMM)”  
on page 121 to get more information.  
78  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Processor  
NOTE: Normally, the processor fan should be operative,  
and the processor clock setting should be exactly set to match  
its speed requirement before diagnosing any processor  
problems.  
Processor fan does  
not run but power  
supply fan runs.  
Make sure that the system is not in  
power saving mode.  
With the system power on, measure  
the voltage of processor fan  
connectorr. (See “Power Supply Cable  
Connector Specifications” on page 129  
and refer to the connectors and  
functions illustrated in chapter 5.) Its  
reading should be +12Vdc.  
Processor fan.  
System board.  
Processor test failed. Processor.  
System board.  
System Board  
NOTE: Ensure that the memory modules are installed  
properly and the contact lead is clean before diagnosing any  
system problems.  
Memory test failed.  
“Memory” on page 95  
System board  
Incorrect memory size Insert the memory modules in the  
shown or repeated DIMM sockets properly, and then  
during POST.  
reboot the system.  
Memory module. See the “Step 005”  
of “Memory” on page 95 to replace  
memory module.  
System board.  
79  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
System works but fails  
to enter power  
saving mode when  
the Power  
Load default settings.  
In Win98, check settings in Control  
Panel Power utility.  
Reload software from Recovery  
partition.  
Management is to  
Enabled, and power  
saving timer set in  
BIOS has elapsed.  
System hangs before “Index of Symptoms, Messages, Error  
system boot.  
Codes, or Beeps” on page 74.  
“Undetermined Problems” on page  
104.  
System hangs after  
system boot.  
Execute a system test (“Diagnostics/All  
Tests” in PC-Doctor diagnostics  
program) and set it to stop at “Halt on  
Error” to see the potential cause of the  
problem.  
“Undetermined Problems” on page  
104.  
Blinking cursor only;  
system does not  
work.  
“Start” on page 68.  
Diskette/IDE drive connection/cables  
Diskette/IDE disk drives  
“Undetermined Problems” on page  
104.  
System board  
Diskette Drive  
NOTE: Ensure that the diskette drive is configured correctly  
in BIOS Setup and its read/write head is clean before  
diagnosing any diskette drive problems.  
80  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Media and drive are  
mismatched.  
Make sure that the diskette drive is  
configured correctly in the Disk Drives  
of BIOS Setup.  
Make sure that the diskette drive is  
correctly formatted.  
Diskette drive connection/cable  
Diskette drive  
System board  
Diskette drive does  
not work.  
Make sure that the onboard FDC  
controller is not set to disabled in the  
BIOS Setup utility.  
Diskette drive power  
Diskette drive connection/cable  
Diskette drive  
System board  
Diskette drive test  
failed.  
Diskette  
Diskette drive  
Diskette drive cable  
System board  
Hard Disk Drive  
NOTE: Ensure hard disk drive is configured correctly in  
BIOS Setup, cable/jumper are set correctly before diagnosing  
any hard disk drive problems.  
Hard disk drive test  
failed.  
Load default settings.  
Hard disk drive cable.  
Hard disk drive.  
System board.  
Hard disk drive format  
error.  
Load default settings.  
Hard disk drive cable.  
Hard disk drive.  
System board.  
Hard disk drive write  
error.  
Load default settings.  
Hard disk drive.  
81  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Hard disk drive LED With the system power on, measure  
fails to light, but  
system operates  
normally.  
the voltage of hard disk LED connector  
CD-ROM Drive  
NOTE: Make sure CD-ROM drive is configured correctly in  
BIOS Setup, cable/jumper are set correctly and its laser beam  
is clean before diagnosing any CD-ROM drive problems.  
CD-ROM drive LED  
flashes for more  
than 30 seconds  
before LED  
CD may have dirt or foreign material on  
it. Check with a known good disc.  
CD is not inserted properly.  
CD is damaged.  
shutting off.  
Software asks to  
reinstall disc.  
Software displays a  
reading CD error.  
CD-ROM drive LED  
doesn’t come on  
CD-ROM drive  
but works normally.  
CD-ROM drive cannot  
load or eject when  
the system is  
turned on and its  
eject button is  
CD-ROM drive power.  
"CD-ROM Drive" on page 95.  
CD-ROM drive  
pressed and held.  
CD-ROM drive does CD may have dirt or foreign material on  
not read and there  
are no error codes  
or messages are  
displayed.  
it. Check with a known good disc.  
Make sure that the CD-ROM driver is  
installed properly.  
CD-ROM drive.  
82  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
CD-ROM drive can  
Make sure that the headphone jack of  
play audio CD but the CD-ROM has an output, then check  
no sound output.  
if the audio cable from CD-ROM drive  
to system board CD audio connector is  
connected properly.  
Turn up the sound volume.  
Speaker power/connection/cable.  
CD-ROM drive.  
Real-Time Clock  
Real-time clock is  
inaccurate.  
Make sure that the information in the  
Date and Time of BIOS Setup is set  
correctly.  
Load default settings.  
RTC battery.  
System board  
Audio  
Audio software  
program invokes  
but no sound  
comes from  
Speaker power/connection/cable.  
speakers.  
Modem  
Data/fax modem  
“Factory-Installed Modem Card” on  
software program page 91.  
invokes but cannot  
receive/send  
data/fax.  
Video and Monitor  
Video memory test  
failed.  
Remove all non-factory cards.  
Load default settings (if screen is  
readable).  
Video adapter failed.  
System board  
83  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Display problem:  
- Incorrect colors  
- No high intensity  
- Missing, broken,  
or  
Monitor signal connection/cable.  
Monitor  
System board  
incorrect  
characters  
- Blank  
monitor(dark)  
- Blank  
monitor(bright)  
- Distorted image  
- Unreadable  
monitor  
- Other monitor  
problems  
Display changing  
colors.  
Monitor signal connection/cable  
Monitor  
System board  
Display problem not  
listed above  
(including blank or  
illegible monitor).  
"Monitor" on page 102.  
Load default settings (if screen is  
readable).  
System board  
Parallel  
NOTE: Execute “Load BIOS Default Settings” in BIOS Setup  
to confirm ports’ presence before diagnosing any parallel/serial  
ports problems.  
Serial or parallel port Make sure that the LPT# or COM# you  
loop-back test  
failed.  
test is the same as is set in BIOS  
Setup.  
Loop-back.  
System board.  
84  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Make sure that the printer driver is  
properly installed.  
Printing failed.  
Refer to the service manual for the  
printer.  
Printer.  
Printer cable.  
System board.  
Printer problems.  
Refer to the service manual for the  
printer.  
Joystick  
Game port does not  
respond or does  
not work.  
Connect a joystick to the game port,  
then execute “Interactive Test/Joystick  
test” in PC-Doctor diagnostics program.  
System board.  
Diagnostic Program  
Diagnostics programs Reboot the system from the diagnostics  
cannot be  
executed.  
diskette.  
Load default settings.  
Diagnostics diskette.  
Memory module.  
System board.  
Missing diagnostics  
files(s).  
Diagnostics diskette.  
Keyboard  
Some or all keys on  
keyboard do not  
work.  
“Keyboard“ on page 96.  
Power Supply  
Pressing power  
Press and hold power button for 4 secs  
switch cannot turn off to shut down.  
system.. (Only unplug  
power cord from  
electrical outlet can  
turn off system.)  
Power switch cable assembly  
"Power Supply" on page 99.  
System board  
85  
Table 2-3 Error Symptoms List  
Error Symptoms  
Action/FRU  
NOTE: To diagnose a problem, first find the error symptom  
in the left column. If directed to a check procedure, replace the  
FRU indicated in the check procedure. If no check procedure  
is indicated, the first Action/FRU listed in right column is the  
most likely cause.  
Pressing power  
switch cannot turn  
on system..  
Check the voltage selector on the  
power supply if it is off.  
Power switch cable assembly.  
Load default settings.  
Executing software  
shutdown from  
Windows98 Start  
menu cannot turn  
off system. (Only  
pressing power  
Reload software from Recovery  
partition.  
switch can force  
system to turn off).  
No system power, or  
power supply fan is  
not running.  
"Power Supply" on page 99.  
System board.  
Other Problems  
Any other problems. “Undetermined Problems” on page 104.  
86  
Troubleshooting  
Failing Parts or Assemblies: The check procedures generally  
help you trace a problem to one part or assembly. The last step  
of the specific check procedure you are using indicates that a  
part or assembly is failing. You should inspect the part or  
assembly before you decide to replace it. It might be loose,  
dirty, or in need of a small repair. The check procedures might  
lead you to two, or even three, possible failing parts or  
assemblies. The parts that might be failing are listed in order of  
the most probable failure. Also, the FRU parts are defined as  
replaced units and are not repaired in the field.  
Measuring Voltages: Some check procedure steps instruct  
you to measure voltages on cable plugs and electronic board  
connectors. If you are asked to measure voltage at several  
places on a plug or connector, a chart next to or near the  
instruction indicates the number of the plug or connector, the  
pin numbers you should measure, the signal name, and the  
correct voltage for the condition you are measuring. Measure  
the voltage only at the pins listed in the chart. Remember to set  
the meter on the correct scale and to put the meter leads in the  
correct position for the voltage you are asked to measure.  
NOTE: Use frame ground as the ground reference. Attach  
the black (ground) lead of meter to frame ground,  
except where specified otherwise.  
87  
Factory-Installed Storage Devices  
Use this check procedure to test any factory-installed drives.  
ATTENTION: The customer may have customized settings in  
the Setup Utility (other than default settings) on the  
computer you are servicing. Running the Setup Utility  
might alter those settings. Take note of the current  
settings and verify that the customer settings are in  
place when service is complete.  
NOTE: If you cannot access the hard disk drive or load a  
diskette from Drive A or load a CD from the CD-ROM  
drive, make sure that the BIOS Setup Utility has the  
startup sequence set with diskette, CD-ROM, and  
hard disk drives.  
001 - START  
q
q
q
Insert the diagnostics diskette into the diskette drive.  
Power-off then power-on the system unit.  
Alternatively, if your machine has diagnostics programs on  
a recovery partition on the HDD do the following:  
q
Select F11 when prompted to start the Product  
Recovery Program  
q
q
Select System Utilities from the menu  
Select Run Diagnostics from the menu.  
002 - DO ANY POST MESSAGES, ERROR CODES,  
BEEPS, OR SYMPTOMS OCCUR? (YES, READ  
AHEAD. NO, GO TO STEP 003)  
q
Go to “Index of Symptoms, Messages, Error Codes, or  
Beeps” on page 74.  
q
End.  
003 -  
q
Select Utility from the menu.  
q
Select and execute Tech Support Form from the menu to  
generate a system configuration report.  
q
Compare the system configuration list with the actual  
devices installed in system.  
NOTE: If necessary, remove the cover and visually  
compare the devices installed in the system unit  
to those shown in the Tech Support Form.  
88  
004 - IF THE NUMBER OF DISKETTE, HARD DISK, OR  
CD-ROM DRIVE IS NOT CORRECT, READ AHEAD;  
OR GO TO STEP 005.  
q
q
Check the cable installation of all disk drives.  
Diskette drive should be connected to the system board  
Floppy connector. (Please refer to the connectors and  
functions illustrated in chapter 5.)  
q
q
IDE Primary Channel Master and Slave Drives in BIOS  
Setup should be connected to the system board primary  
IDE connector. (Please refer to the connectors and  
functions illustrated in chapter 5.)  
IDE Secondary Channel Master and Slave Drives in BIOS  
Setup should be connected to the system board secondary  
IDE connector. (Please refer to the connectors and  
functions illustrated in chapter 5.)  
NOTE: The CD-ROM drive that comes with system unit  
should be configured as IDE Secondary Channel  
Master device.  
q
q
Check the hard disk and CD-ROM drives jumper settings.  
See “3.5-In. Hard Disk Drive Jumper Locations” on page  
133 and "CD-ROM Drive" on page 95.  
Check the voltages of all disk drive power connectors.  
See “Power Supply Cable Connector Specifications” on  
page 129.  
q
q
Correct the parameter settings under Disk Drives in the  
BIOS Setup.  
In the BIOS Setup, check that the correct drive size is set  
for the flagged drive shown in the IDE sections of the  
Setuop utility..  
q
q
Load default settings.  
If the problem remains, check the continuity on the drive  
and the cable and replace it if necessary. If that does not  
fix the problem, replace the system board.  
q
End.  
005 –  
q
Select Diagnostics from the PC-Doctor diagnostics  
program main menu. Select and execute Floppy Disk  
Test if you want to test the diskette drive. Select and  
execute Hard Disk Test if you want to test the hard disk  
drive.  
q
q
Select Interactive Tests from the PC-Doctor diagnostics  
program main menu, then select and execute CD-  
ROM/DVD Test if you want to test the CD-ROM drive.  
If the diagnostics program did not detect a failure, but the  
system still displays a failure:  
89  
q
If an error or other symptom appears, go to “Index of  
Symptoms, Messages, Error Codes, or Beeps” on page  
74.  
q
q
If no error can be detected or the symptom is intermittent,  
go to “Undetermined Problems” on page 104.  
End.  
90  
Factory-Installed Modem Card  
001 - START  
q
q
Power off the system unit.  
In Windows 98 Device Manager, make sure that the  
modem is not configured with a conflicting COM port and  
IRQ setting.  
q
q
q
Make sure that the communication software is configured  
with the correct COM and IRQ settings (same as COM  
port and IRQ as the modem).  
Make sure that all communication parameters (baud rate,  
data, stop and parity bits) are properly configured and are  
identical on both sides.  
Connect the phone line to the LINE port of the modem  
card.  
NOTE: Check the outside phone line by connecting a  
working telephone to the telephone wall jack.  
Listen for a dial tone to ensure that the phone line  
is good.  
002 -  
q
Insert the diagnostics diskette into the diskette drive.  
Power on the system unit.  
q
q
Select Diagnostics menu,  
q
Select All Tests, then execute Modem test.  
003 - DOES THE MODEM PASS THE TEST? (YES, READ  
AHEAD. NO, GO TO STEP 004.)  
q
q
q
q
q
Power off the system unit.  
Remove all adapter cards.  
Connect a hard disk drive with pre-loaded Windows 98.  
Power on the system unit.  
Perform the following steps under Windows 98.  
NOTE: If an operating system other than Microsoft  
Windows 98 is installed, the program screens and  
icons may differ from these instructions.  
q
q
q
1. Start Microsoft Windows 98.  
2. Select the Start icon.  
3. Select Program, then select Accessories, Hyper  
Terminal.  
q
4. Select an on-line service station, dial and connect to  
it.  
91  
004 - CAN THE MODEM DIAL OUT AND CONNECT TO  
ANY BBS SUCCESSFULLY? (YES, READ AHEAD.  
NO, GO TO STEP 005.)  
q
q
The modem adapter functions normally.  
End.  
005 -  
q
Make sure that Windows 98 is properly installed, then  
power off the system unit.  
q
q
q
Plug the modem adapter card into a different PCI slot.  
Go to step 002.  
If the error symptom still remains, replace the modem  
adapter card.  
q
End.  
92  
Audio (Not Supported by Diagnostics Program)  
NOTE: Audio tests for the sound card cannot be carried out  
in the PC Doctor DOS diagnostics program. It is,  
however, possible to carry out a dial tone test for the  
modem.  
While performing this check, you may need to enter  
and exit Microsoft Windows 98 several times. When  
instructed to select an icon or button, double-click on  
the item with the mouse.  
For more information about using Microsoft Windows  
98, see the user's guide that came with the computer.  
If an operating system other than Microsoft Windows  
98 is installed, the program screens and icons may  
differ from these instructions.  
001 - START  
q
q
q
q
q
Power off the system unit.  
Remove all adapter cards.  
Connect a hard disk drive with pre-loaded Windows 98.  
Power on the system unit.  
Load default settings in setup (audio may be disabled).  
002 - DO ANY POST MESSAGES, ERROR CODES,  
BEEPS, OR SYMPTOMS APPEAR? (YES, READ  
AHEAD. NO, GO TO STEP 003)  
q
Go to “Index of Symptoms, Messages, Error Codes, or  
Beeps” on page 74.  
q
End.  
003 - DO ANY MESSAGES OR ERROR CODES DISPLAY  
AFTER POST COMPLETES BUT BEFORE  
MICROSOFT WINDOWS 98 STARTS? (YES, READ  
AHEAD. NO, GO TO STEP 004)  
NOTE: If POST does not complete, answer this question  
"No".  
q
q
Make sure that Windows 98 is properly installed.  
End.  
93  
004 -  
q
Perform the following under Windows 98.  
NOTE: If an operating system other than Microsoft  
Windows 98 is installed, the program screens and  
icons may differ from these instructions.  
1. Start Microsoft Windows 98.  
2. Select the Start icon.  
3. Select Settings, then select Control Panel.  
4. Select the Sound icon.  
5. In the Sound window, select chimes from the Names  
field. (To test other adapter card software, select an  
action from a menu in that software.)  
005 - IS THE PREVIEW BUTTON, OR ACTION IN OTHER  
SOFTWARE, SELECTABLE ON THE SCREEN  
(SHOWN IN BLACK AND NOT GRAY)? (YES, GO TO  
STEP 006. NO, READ AHEAD.)  
q
q
Make sure that Windows 98 is properly installed.  
Go to step 001.  
006 -  
q
Select the Preview button from the Sound window.  
007 - DO YOU HEAR ANY SOUND FROM THE SPEAKER?  
(YES, READ AHEAD. NO, GO TO STEP 008.)  
q
The audio feature is functioning normally. Click Cancel to  
close the dialog box. Exit Microsoft Windows 98.  
q
If the symptom remains or has changed, go to “Index of  
Symptoms, Messages, Error Codes, or Beeps” on page  
74.  
q
End.  
008 -  
q
Make sure that the volume control is not turned low.  
q
Make sure that the speaker and its adapter are not  
damaged.  
q
Make sure that the speaker is plugged in speak-out jack.  
Refer to the connectors and functions illustrated in chapter  
5.  
q
q
If the error cannot be resolved, replace the system board.  
End.  
94  
CD-ROM Drive  
001 - START  
q
Insert the diagnostics diskette into the diskette drive and  
make sure that there is no CD in the CD-ROM drive.  
q
Select Interactive Tests menu, then select and execute  
CD-ROM Test.  
002 - DO YOU SEE A MESSAGE “NO CD-ROM DRIVE OR  
MSCDEX DEVICE DRIVER INSTALLED.” ? (YES,  
READ AHEAD. NO, GO TO 003.)  
q
q
Exit the diagnostics program and power off the system.  
Check and make sure that the CD-ROM drive power cable  
and audio and data cables are not damaged and are  
connected properly.  
q
q
Check and make sure that the CD-ROM drive driver is  
loaded correctly.  
Load default settings.  
003 - DO THE TESTS OF OPEN/CLOSE TRAY BY  
DIAGNOSTICS PROGRAM AND BY DEPRESSING  
CD-ROM DRIVE BUTTON WORK? (YES, READ  
AHEAD. NO, GO TO STEP 006.)  
q
Load a known good data CD into the CD-ROM drive and  
try to read its content by typing DIR at DOS prompt.  
004 - CAN A CD BE READ FROM THE CD-ROM DRIVE?  
(YES, THEN THE CD-ROM DRIVE FUNCTIONS  
NORMALLY. NO, READ AHEAD.)  
q
Try reading the CD with a known good CD-ROM drive.  
005 - IS THE CD STILL NOT READABLE? (YES, READ  
AHEAD. NO, GO TO STEP 006.)  
q
q
Replace system board.  
End.  
006 -  
q
Replace CD-ROM drive.  
End.  
q
Memory  
001 - START  
q
q
q
Power off the system unit.  
Insert the diagnostics diskette into the diskette drive.  
Make sure that all DIMMs are installed correctly.  
95  
q
q
Power on the system unit.  
Take note of any messages, error codes, or symptoms.  
002 - DO YOU RECEIVE POST MEMORY ERROR  
MESSAGE? (YES, READ AHEAD. NO, GO TO STEP  
003)  
q
Enter BIOS Setup Utility then reboot the system. Take  
note of any messages, error codes, or symptoms. If the  
error message remains, go to step 005.  
003 -  
q
Follow the screen instructions to run the Memory test.  
004 - DOES THE MEMORY TEST COMPLETE WITHOUT  
AN ERROR? (YES, READ AHEAD. NO, GO TO STEP  
005.)  
q
The system memory is now functioning correctly. If you  
suspect an intermittent problem, run the Memory test  
again.  
q
End.  
005 -  
q
Replace each DIMM, one at a time, with a known working  
DIMM of the same size and type.  
q
q
If the problem does not appear, it means that the last  
DIMM replaced is defective. If all DIMMs on the system  
board have been replaced and the problem remains,  
replace system board.  
Go to step 001.  
NOTE: If on startup, there is no memory inserted on  
system board, you will hear 2-(repeatedly).  
(2:long beep)  
Keyboard  
001 - START  
q
Power off the system unit and make sure that the  
keyboard plug is connected properly.  
002 -  
q
Insert the diagnostics diskette into the diskette drive and  
power on the system unit.  
q
Select Interactive Tests menu, then execute Keyboard  
test.  
96  
003 - DOES THE KEYBOARD FUNCTION CORRECTLY?  
(YES, READ AHEAD. NO, GO TO STEP 004.)  
q
q
Keyboard is functioning normally.  
End.  
004 - ARE THERE ANY STUCK KEYS OR ANY GRIME IN  
THE GAP OF KEYCAPS? (YES, READ AHEAD. NO,  
GO TO STEP 005.)  
q
Power off the system unit. Carefully remove the grime and  
solve the stuck keys problem.  
q
Go to step 001.  
005 - ARE THERE ANY BROKEN PINS IN THE  
KEYBOARD PLUG? (YES, GO TO STEP 007. NO,  
READ AHEAD.)  
q
Try with a known good keyboard.  
006 - DOES THE ERROR SYMPTOM STILL REMAIN?  
(YES, READ AHEAD. NO, GO TO STEP 007.)  
q
q
Replace the system board.  
End.  
007 -  
q
Replace the keyboard.  
End.  
q
q
Mouse  
NOTE: A sticking key button can cause the mouse to operate  
incorrectly. If you suspect this, go to "Keyboard" on  
page 96.  
001 - START  
q
q
Make sure that the mouse ball turns freely.  
Make sure that the mouse plug connects properly.  
002 -  
q
Power off the system unit.  
q
Insert the diagnostics diskette into the diskette drive.  
Power on the system unit.  
q
q
Select Interactive Tests menu, then execute Mouse test.  
003 - DO YOU SEE THE MOUSE CURSOR IN THE  
DIAGNOSTICS PROGRAM? (YES, READ AHEAD.  
NO, GO TO STEP 011)  
97  
q
Test right (left) button and check if right (left) button works.  
004 - DOES THE MOUSE BUTTON WORK? (YES, READ  
AHEAD. NO, GO TO STEP 007)  
q
Test mouse cursor movement.  
005 - DOES THE MOUSE MOVE SMOOTHLY AND KEEP X  
AND Y COORDINATES CHANGED? (YES, READ  
AHEAD. NO, GO TO STEP 006)  
q
q
Mouse is functioning normally.  
End.  
006 -  
q
Power off the system unit.  
q
Open mouse bottom cover and clean track ball.  
Go to step 002.  
q
007  
q
Power off the system unit.  
Check the mouse plug.  
q
008 - ARE THERE ANY BROKEN PINS IN THE MOUSE  
PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.)  
q
Try with a known good mouse.  
009 - DO THE ERROR SYMPTOMS STILL REMAIN? (YES,  
READ AHEAD. NO, GO TO STEP 010.)  
q
q
Replace the system board.  
End  
010 -  
q
Replace the mouse.  
End.  
q
011 -  
q
Exit diagnostics program.  
q
Make sure that the mouse driver is properly installed.  
Go to step 002.  
q
98  
Power Supply  
001 - START  
q
q
q
Power off the system unit.  
Check the power cord for continuity. Replace if necessary.  
Check for the correct line voltage from the power outlet,  
and verify that the voltage selector switch is set to the  
correct voltage.  
q
Power on the system unit.  
002 - DOES THE POWER SUPPLY FAN RUN? (YES, GO  
TO STEP 003. NO, GO TO STEP 004)  
003 - DOES THE SYSTEM FAIL TO SHUT OFF WHEN THE  
ON/OFF SWITCH IS PRESSED? (YES, READ  
AHEAD. NO, GO TO STEP 005)  
q
q
You might have a damaged on/off switch cable assembly.  
Try holding down the Power button for 4 sec’s. If this  
works then you can change this setting in the BIOS power  
management settings.  
q
q
Disconnect the on/off switch cable assembly connector  
from the power supply connector and take an ohm  
reading.  
Go to step 007.  
004 -  
q
Disconnect the power cord from the back of the system  
unit.  
q
Disconnect all power and switch cable connectors from the  
system board and the power supply.  
q
q
Disconnect the power connectors to all drives.  
Connect the power connector to system board as a power  
load for driving up power supply.  
q
Reconnect the power cord.  
005 - DOES THE POWER SUPPLY FAN RUN? (YES,  
READ AHEAD. NO, GO TO STEP 009)  
q
With the system powered on and the power supply fan  
running, check the voltages of the power supply  
connectors for the system board and all drive connectors,  
as shown in the following figures.  
99  
11  
20  
10  
1
Power Supply Connectors (Bottom View)  
Hard Drive or CD-ROM End of Power Cable  
3.5-In. Diskette Drive End of Power Cable  
100  
006 - ARE THE VOLTAGES CORRECT AND DOES THE  
FAN RUN? (YES, READ AHEAD. NO, GO TO STEP  
009)  
q
q
The power supply is working normally.  
If you suspect the on/off switch cable assembly, see Step  
003.  
q
If the fan continues to run when all connectors are plugged  
back in, go to “Undetermined Problems” on page 104. If  
the fan stops running when a drive connector is plugged  
back in, go to "Start" on page 68.  
007 - DO YOU HAVE AN OHM READING WHEN THE  
SWITCH IS PRESSED AND AN OPEN READING  
WHEN THE SWITCH IS RELEASED? (YES, READ  
AHEAD. NO, GO TO STEP 008)  
q
Replace the on/off switch cable assembly.  
008 -  
q
Replace the system board.  
End.  
q
009 -  
q
Replace the power supply.  
End.  
q
101  
Monitor  
First, set the system to VGA mode. To do this in Windows 98,  
press the F8 function key during startup. Safe mode (VGA) will  
be set for Windows 98. Use the operating system's video setup  
to change the monitor resolution.  
If the monitor type is set to the power saving mode, the screen  
remains black and the LED lights or flashes in amber color.  
When the monitor is turned on alone, or is turned on and  
connected to a powered-off system unit, the monitor LED blinks  
in amber color. Under the normal operating conditions, the LED  
lights in green color.  
NOTE: Some monitors have a detachable system I/O signal  
cable between the monitor and the system unit.  
Check the line voltage, power cord, and continuity for  
the system I/O signal cable before replacing the  
monitor. See “Monitor Port Signals” on page 136 for  
pin identification.  
001 - START  
q
q
q
Power off the system unit and monitor.  
Remove all adapter cards.  
Make sure that the monitor I/O signal cable is properly  
connected to the system unit and monitor.  
q
Make sure that the power cords are properly connected to  
the system unit and monitor, and that the line voltage is  
correct.  
q
q
Make sure that the monitor contrast and brightness  
controls are not turned too low.  
Make sure that the diagnostics diskette is in the diskette  
drive.  
q
q
Power on the monitor, and wait 20 seconds.  
Power on the system unit.  
NOTE: If the monitor was not sold together with the system  
unit, you may need to refer to the service information  
provided with the monitor.  
102  
002 - IS THE SCREEN READABLE? (YES, READ AHEAD.  
NO, GO TO STEP 004)  
NOTE: If the screen shows a blinking cursor with no memory  
count running, answer this question "No".  
q
q
q
q
Select Interactive Tests from the Main Menu.  
Select and execute Video test from the menu.  
Follow the prompts and perform the video test.  
Go to “Index of Symptoms, Messages, Error Codes, or  
Beeps” on page 74.  
NOTE: You might have to adjust the monitor controls to  
obtain the best image.  
003 - DOES THE MONITOR SUCCESSFULLY PASS ALL  
TESTS? (YES, READ AHEAD. NO, GO TO STEP  
004)  
q
You have successfully completed the video diagnostics  
tests. If the problem remains, go to “Index of Symptoms,  
Messages, Error Codes, or Beeps” on page 74.  
q
End.  
004 -  
q
Power off the system unit.  
q
Remove the hard disk drive system cable.  
Power on the system unit.  
q
005 - IS THE SCREEN READABLE?  
q
Replace the monitor. If the symptom remains, replace the  
system board.  
q
End.  
103  
Undetermined Problems  
If an error code is present, go to “Index of Symptoms,  
Messages, Error Codes, or Beeps” on page 74. If no error code  
is present, continue with this check. Check the power supply  
voltages (see “Power Supply Cable Connector Specifications"  
on page 129). If the voltages are correct, return here and  
continue with the following steps:  
1. Power off the system unit.  
2. Perform the following checks, one by one, until you have  
isolated the problem FRU (refer to "Parts/Test Point  
Locations" on page 122 for locations):  
q
q
Load default settings in setup.  
Check all system board jumper positions and switch  
settings.  
q
q
q
Check all adapter card jumper positions.  
Check all device jumper positions.  
Check all cables and connectors for proper installation.  
If the jumpers, switch, and voltage settings are correct, return  
here and continue:  
3. Remove or disconnect the following, one at a time:  
q
q
q
q
q
q
q
q
q
q
Non-IBM devices  
External devices  
Any adapters  
Modem card, if installed  
CD-ROM drive  
Diskette drive  
Hard disk drive  
DIMM  
Processor  
System board  
4. Power on the system unit.  
5. Repeat steps 1 through 4 until you find the failed device or  
adapter.  
6. If software related, reload software from service partition.  
If the symptom changes, go to “Index of Symptoms, Messages,  
Error Codes, or Beeps” on page 74 or to the check procedure  
for the last item tested.  
Replace the last item tested if the system operates normally  
after removing the last item.  
104  
Diagnostic Aids  
Diagnostic Aids..................................................................105  
Introduction ..........................................................................106  
Power-On Self Test .............................................................106  
Diagnostics Tools ................................................................107  
Diagnostics Program Features.....................................108  
105  
Introduction  
This section explains the diagnostic aids, power-on self test  
(POST) and diagnostics program (PC-Doctor), that are  
available for troubleshooting problems on the system.  
Power-On Self Test  
Each time you power-on the system, the power-on self test  
(POST) is initiated. Several items are tested during POST, but  
is for the most part transparent to the user.  
POST checks the following:  
·
·
·
·
·
·
System Board  
Memory  
SVGA Controller  
Hard Disk Drive(s)  
Floppy Diskette Drive(s)  
Keyboard  
·
·
·
·
·
Mouse  
Parallel Port(s)  
Serial Port(s)  
CD-ROM Drive(s)  
Sound Controller  
To start POST, turn on the monitor and then the system unit.  
The following will happen:  
1. The IBM logo will appear on center of the screen.  
2. At this time one of two hot-keys may be used. The DEL  
key, as described on screen, will cause the system Setup  
Utility menu to appear. The TAB key will switch the  
graphical IBM logo screen to the traditional text-based  
system startup screen, which displays BIOS version and  
system memory tested.  
3. If an error is detected during POST, the IBM logo screen  
will automatically switch to the text-based screen and  
display the error message or code with a beep. Depending  
on the criticality of the POST error, the system may halt  
and/or display the message “Press DEL to go to the Setup  
or Enter to continue”.  
If this message appears, pressing the Enter key will allow  
the system to attempt to proceed despite the reported error;  
pressing F1 will cause the system Setup Utility menu to  
appear.  
Ó10C6opyright IBM Corp. 2000  
4. If no keyboard keys are pressed, and if POST is completed  
without errors, the system will then proceed with the loading  
of DOS or other operating system from diskette drive A or a  
hard disk drive or CD-ROM drive, depending on the options  
selected in the Setup Utility.  
If any errors are detected by POST, there will be an error  
message accompanied with an error code shown on display  
screen and a beep. See “Index of Symptoms, Messages,  
Error Codes, or Beeps” on page 74 to find the most likely  
cause and countermeasure.  
Diagnostics Tools  
IMPORTANT: This manual is intended to test the IBM Machine  
Types 2169 European market only. Testing  
devices which are not included with the original  
product package, including other IBM products,  
prototype cards, or modifying hardware settings  
may give false errors and invalid system  
responses. The diagnostics not specifically  
made for this model may also report incorrect  
errors and information.  
The PC-Doctor diagnostics program, developed by Watergate  
for IBM, is the primary method of testing the computer. You can  
use it to test the IBM components of the system and some  
external devices. The amount of time required to test  
components depends on the number of components installed  
and selected. The more devices you have attached to your  
system and selected in PC-Doctor, the longer the testing will  
take. PC-Doctor can be downloaded form the IBM web.  
Performing a partial or full recovery  
Attention:  
The Product Recovery program on the hidden hard disk drive  
partition will overwrite all files on the C:\ drive only. A full  
recovery will restore the operating system, device drivers, and  
applications. A partial recovery will restore your operating  
system and device drivers without restoring applications.  
To perform a recovery of the operating system, do the following:  
1. If you do not have a CD, go to step 2. If you have a CD,  
open the CD-ROM drive. Insert Product Recovery CD 1.  
Close the drive.  
2. If you can shut down your desktop normally, do so. If you  
cannot shut down, proceed with the following steps  
anyway.  
107  
3. Turn off your computer. If the computer will not turn off  
after you hold down the power button for at least four  
seconds, unplug the power cord and wait a few seconds  
before reconnecting it.  
4. Turn on your computer.  
5.  
Wait for the prompt, To start the Product  
Recovery program, press F11.  
6. Quickly press F11. The prompt displays for only a few  
seconds. If you are using a CD, wait for the Product  
Recovery program menu to appear on the screen.  
7. You may have a choice of operating systems to recover.  
Select the operating system you want. Otherwise, select  
the option given.  
8. Select the recovery options you want and follow the  
instructions on the screen.  
9. When recovery is complete, exit the program. If necessary,  
remove the CD from your CD-ROM drive.  
Turn off, then restart the computer.  
Diagnostics Program Features  
Diagnostics program (PC-Doctor for DOS) includes the  
following features:  
Table 3-1. Diagnostics Program Features  
Main Menu Selections  
Submenu Selections  
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
System Test  
Memory Test  
Hard Disk Test  
Floppy Disk Test  
All Tests  
Diagnostics  
Keyboard  
Interactive Tests  
Video  
Internal Speaker  
Mouse  
Joystick Test  
Diskette  
Printer Test  
SCSI Test  
CD-ROM/DVD Test  
Stereo Speaker  
108  
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
·
Onboard Ethernet  
USB Port  
Hardware Info  
System Configuration  
Memory Contents  
IRQ and DMA Use  
Device Drivers  
COM and LPT Ports  
Physical Disk Drives  
Logical Disk Drives  
VGA Information  
Software Interrupts  
SCSI Devices  
I/O Use  
IDE Drive Info  
Network Information  
PCMCIA Information  
PCI Information  
SMP Information  
PNPISA Info  
DMIBIOS Info  
Log File Utilities  
Surface Scan Hard Disk  
Run External tests  
Tech Support Form  
Select Language  
Exit Diags  
Utility  
Quit  
Park HD  
Reboot  
Upgrade Now  
109  
Repair Information  
Repairing Information .......................................................110  
Removals and Replacements of machine type .................111  
Identifying the Parts of the System Unit..............................112  
Top Cover ............................................................................114  
Adapter Cards ...............................................................115  
Diskette Drive ................................................................117  
CD-ROM Drive ..............................................................118  
Hard Disk Drive .............................................................119  
System Board................................................................119  
Power Supply  
.......................................................................................121  
Memory (DIMM) ............................................................121  
Ó11C0opyright IBM Corp. 2000  
Removals and Replacements of machine type 2169  
BEFORE REMOVING ANY FRU, POWER-OFF THE  
COMPUTER UNPLUG ALL POWER CORDS FROM  
ELECTRICAL OUTLETS, THEN DISCONNECT ANY  
INTERCONNECTING CABLES.  
ATTENTION: The System board, processors, adapter cards,  
DIMMs, and upgrade processors can be damaged by  
electrostatic discharge. Use an electrostatic discharge (ESD)  
strap to establish personal grounding. If you don’t have an ESD  
strap, establish personal grounding by touching a ground point  
with one hand before touching the static-sensitive FRUs.  
The Arrows in the removals and replacements procedures show  
the direction of movement to remove a field-replaceable unit  
(FRU), to turn a screw, or the direction to press a tab to release  
the FRU.  
Begin all removals by removing the cover (and rear cover, if  
applicable). When other FRUs must be removed prior to  
removing the failing FRU, they are listed at the top of the page.  
Go to the removal procedure for each FRU listed. Remove the  
FRU, and then continue with the removal of failing FRU.  
To replace a FRU, reverse the removal procedure and follow  
any notes that Pertain to replacement.  
Before disconnecting any cables, note their location and  
orientation. Reinstall any new FRUs with cabling in their original  
location.  
111  
Identifying the Parts of the System Unit  
This computer system has 4 bays, each bay may have a  
factory-installed drive in it. The devices are 3.5” Diskette, 40X  
CD-ROM drive (some models only) and 5.0 GB hard disk (some  
models may have hard disk of 7.5 or 10 GB capacity).  
Diskette drives in this unit use the standard diskette advanced  
technology (AT) Interface. Hard disk and CD-ROM drives in this  
unit use an integrated drive Electronics (IDE) AT interface. This  
computer supports the American National Standard Institute  
(ANSI) standard for AT attachment disk drives and CD-ROMs.  
This system has 2 interface cards slots for adapter card  
expansion. All of them are Peripheral Component Interconnect  
(PCI) interfaces.  
NOTE:  
Some bezel illustrations may differ for different machine type  
model numbers.  
112  
1.CD-ROM Drive  
This machine has a factory-installed 40 X CDROM drive.  
2.Power Supply  
150Watt power supply  
3.Diskette Drive  
This machine has a factory-installed 3.5” 1.44MB Floppy  
drive.  
4.Hard Disk Drive  
This machine has a factory-installed 3.5” (5 min) GB hard  
disk drive.  
5.CPU  
6.Fansink  
7.System Board  
8.Modem card  
The system may include a V.90 Data/Fax modem.  
9.Diskette cable  
10.Hard disk drive cable  
11.Front Bezel Assy.  
113  
Top Cover  
To remove the top cover of this system unit:  
q
Remove the 3 screws that secure the top cover at the back  
of the system unit.  
q
Hold both sides of the system unit cover and push it  
backward about 25 mm.  
q
q
Lift the top cover up to remove it completely.  
Touch the bare metal frame of your system unit to  
dissipate the static electricity from your body. Do not touch  
any of the components inside the frame before you touch  
the frame. Do not touch any of the components that have a  
voltage-warning label.  
q
Disconnect the system unit power cord.  
114  
Adapter Cards  
Installing Adapter Cards  
q
Remove the screw that secures the adapter card retainer  
and slot cover. Then remove the card retainer and slot  
cover.  
q
q
q
Align and insert the adapter card into the adapter card  
connector.  
Secure the card with the screw that you removed in the  
first step.  
Reinstall all hardware (except for the slot cover, which  
cannot be reinstalled) and screws that you removed prior  
to the installation of the adapter card.  
115  
Removing Adapter Cards  
Follow these steps to remove an adapter card:  
q
Position the system unit so that the card is accessible to  
you.  
q
If the adapter card has cables, disconnect them. Be sure  
to take note of where the cable is connected. You will have  
to reconnect these cables when you reinstall the card.  
q
q
Remove the adapter card screw  
Firmly hold the adapter card and carefully pull it from the  
card connector.  
q
If you are not reinstalling the card, reinstall all other  
hardware and screws that were removed prior to the  
removal of the adapter card.  
116  
Diskette Drive  
To remove the diskette drive:  
q
Disconnect the power and signal cables from the back of  
the diskette and HDD drives.  
q
q
Remove the single screw on the side of the cage  
Remove the diskette mounting tray from the chassis as  
following illustration :  
q
Slide the drive-mounting tray toward the rear of the  
computer and remove it. (Illustration below shows  
replacement direction).  
q
Remove the four screws (two on each side) that hold the  
diskette drive to the mounting tray  
q
Pull the diskette drive from the mounting tray to remove it.  
117  
CD-ROM Drive  
To remove CD-ROM Drive:  
q
q
q
Disconnect the power, sound and signal cables from the  
CD-ROM.  
Remove the four screws (two on each side) that hold the  
CD-ROM drive to the chassis.  
Open the door on the front of the computer.  
q
Slide the CD-ROM drive forward through the front opening  
and remove it.  
118  
Hard Disk Drive  
To remove or replace the hard disk drive:  
q
Disconnect the power and signal cables from the back of  
the diskette and HDD drives.  
q
q
Remove the single screw on the side of the cage  
Remove the diskette mounting tray from the chassis as  
following illustration :  
Slide the drive-mounting tray toward the rear of the  
computer and remove it. (Illustration below shows  
replacement direction).  
119  
System Board  
To remove the system board from the system:  
q
To remove the system board. You must remove the  
adapter cards first.  
q
Disconnect the power cable, CD-ROM cable, Diskette  
Drive cable, Hard Disk Drive cable, audio cable, power  
switch cable and LED cables from system board.  
q
q
Remove the three screws on the back planar plate.  
Slide the plate forwards and lift out with the syatem board  
together.  
Note: Be sure to keep the I/O Port Bracket on chassis when  
replacing the system board.  
120  
Power Supply  
This system has a 150-watt switching power supply.  
1. To remove the power supply. You must remove the top  
cover first.  
2. Disconnect the power cable from the riser board and  
all drives.  
3. Remove the screws in the machine rear that secure  
the power supply.  
Memory (DIMM)  
This system has 2 system memory module sockets, DIMM 0  
and DIMM 1. These sockets hold dual in line memory modules  
(DIMM) that contains 3.3V signal or double-sided synchronous  
DRAM (SDRAM).  
The maximum memory size is 256 MB total.  
121  
Parts/Test Point Locations  
Parts/Test Point Locations...............................................122  
Introduction ..........................................................................123  
System board Layout  
Power Supply Cable Connector Specifications..................129  
Main Output Pin Assignment ........................................130  
Factory-Installed Modem Card Layout................................132  
Factory-Installed Modem Card Connector Functions..132  
3.5-In. Hard Disk Drive Jumper Locations & Settings........133  
CD-ROM Drive.....................................................................134  
CD-ROM Drive Rear Panel Connectors and Features 135  
CD-ROM Drive Jumper Settings ..................................135  
DIMM Configurations...........................................................135  
System Board Connector Pin Signals.................................136  
Monitor Port Signals......................................................136  
Serial Port Signals.........................................................136  
Parallel Port Signals......................................................136  
Mouse Port Signals.......................................................137  
Keyboard Port Signals ..................................................137  
Diskette Drive Cable Connector Signals......................138  
IDE Cable Connector Signals.......................................139  
ÓCopyright IBM Corp. 2000  
122  
Introduction  
This chapter contains system board layouts and jumper  
settings. It is useful when you are asked to measure voltages.  
Use this information to help you locate parts such as electronic  
boards, connectors, pin numbers, and test points. This chapter  
also contains jumper settings for the hard disk drive, CD-ROM  
(compact disc-read-only memory) drive, and the connector  
information for modem adapter card.  
123  
Layout of system board of the machine type 2169  
CPUFAN1  
DIMM1  
DIMM2  
ATX1  
JP2  
Socket-370  
COM2  
JP3  
FDD1  
IDE2  
IDE1  
SIR1  
CASFAN1  
LED1  
CD2  
CD1  
TV-Out/LCD Panel Riser Slot  
PCI1  
PANEL1  
WOM1  
J2  
MODEM2  
PCI2  
LED2  
JP1  
FP1  
J1  
USB1  
WOL1  
Component Description  
Socket-370 Socket for PPGA Celeron Processor  
PCI 1, 2 Two 32-bit PCI Slots  
TV-Out/LCD Panel Slot for a TV-Out/LCD Panel Riser  
Riser card.  
DIMM 1, 2 Two slots for 168-pin SDRAM memory  
module  
FDD1 Connector for floppy disk drives  
IDE1, IDE2 Primary and secondary IDE channels  
ATX1 Connector for ATX power supply  
SIR1 Connector for optional infrared port  
PANEL1 Panel connector for switches and  
indicators  
WOM1 Connector for modem wake up  
WOL1 Connector for LAN wake up  
USB1 Connector for auxiliary USB ports  
*LED1 3VSB LED for SDRAM  
**LED2 Power LED  
COM2 Connector for serial port 2/4  
CASFAN1 Power connector for case cooling fan  
CPUFAN1 Power connector for CPU cooling fan  
MODEM2 Connector for modem DAA module  
CD1 Audio connector for CD-ROM/DVD  
drive  
124  
CD2 Auxiliary audio connector for CD-  
ROM/DVD drive  
FP1 Auxiliary microphone and speaker out  
J1 Chassis open detect connector  
J2 Connector for two-color LED  
JP1 Clear CMOS memory jumper  
JP2 Function disabled – not used  
JP3 Force system bus frequency to 100  
MHz jumper  
*LED1  
This red indicator turns on if your system is suspended  
to RAM. In a suspend to RAM, the system turns off most  
of the power-consuming components except for the 3.3V  
required to refresh the memory. If LED1 is turned on, it  
warns you that the computer is still active and you  
should not carry out any work on the mainboard.  
**LED2  
This green indicator turns on whenever the system is  
turned on. It warns you that the system is active and you  
should not carry out any work on the mainboard.  
125  
t CPU FAN : CPU cooling FAN Power  
connector. Pin 1 nearest to cpu  
Pin No.  
Function  
1
2
3
GND.  
+12V  
SENSE  
t CAS FAN: Power FAN Connector. Pin 3  
nearest to cpu  
Pin No.  
Function  
1
2
3
GND.  
+12V  
SENSE  
t JP1 : Clear CMOS. Pin 1 marked on pcb  
Pin No.  
1-2 close  
2-3 close  
Function  
Normal operation (Default).  
Clear CMOS  
t CD1: CD Audio Line in. Pin 4 nearest to cpu  
Pin No.  
Function  
1
2,3  
4
CD_L  
GND  
CD_R  
t CD2 :AUX_IN. Pin 1 nearest to cpu  
Pin No.  
Function  
1
2,3  
4
AUX_L  
GND  
AUX_R  
126  
PANEL1: PANEL CONNECTORS FOR SWITCHES  
AND INDICATORS  
The panel connector is used to implement the switches and  
indicators on your system case.  
Note: Only pins 15, 16 (Hard Disk Indicator) and pins 21, 22  
(Power Switch) are used on 2169 standard models. Connector  
J2, referred to on the system board diagram is used for the  
power on LED.  
Function  
Pins  
Speaker  
Power Indicator  
Keylock  
1, 3, 5, +7  
+2, +4, 6  
8, 10  
Green Indicator  
Hard Disk Indicator  
Reset Switch  
Suspend Switch  
Power Switch  
+13, 14  
+15, 16  
17, 18  
19, 20  
21, 22  
22 21  
Power SW  
Suspend SW  
Reset SW  
HDD LED  
Green LED  
KeyLock  
Speaker  
Power LED  
2
1
PANEL1  
Pins polarity is marked on the pcb next to each pin.  
To identify which cable connects to the panel 1 pins look at the  
text on each cable connector:  
“Power sw”  
“Hdd led”  
“Power led”  
Identifies Power Switch connector  
Identifies HDD LED connector  
Identifies Power LED connector  
127  
Replacing the system battery  
Follow these steps to replace the battery:  
1. Place the blade of a small, flat-blade screwdriver under the  
edge of the retaining clip.  
2. Turn the screwdriver one quarter turn, raising the clip while  
pressing down on the old battery to remove it.  
3. Carefully raise the retaining clip, and insert the new battery  
with the + symbol facing out.  
4. Insert a new 3V lithium  
battery IBM part number  
33F8354 (battery type CR2032)  
into the socket and press it  
down until the securing clip  
clicks and locks the battery in if  
you replace the system battery,  
you need to reset the system date and time.  
Note: Before replacing the lithium battery review the lithium  
battery notice at the front of this publication.  
Important: Make sure you insert the battery with the positive  
side on top. A plus (+) sign indicates the positive side.  
128  
Power Supply Cable Connector Specifications  
Refer to the following figures when checking for voltages on  
power supply cable connectors.  
When checking voltages, the power supply fan must be running.  
To power on the power supply without using the on/off switch,  
use a screwdriver or other tools to short the power supply  
connector (with the switch cable disconnected from the  
connector on the system board) or use a connection (jumper) to  
short the black and green wires of the 20-pin connector on  
power supply.  
20  
10  
11  
1
System Board Power Supply Connectors  
129  
Main Output Pin Assignment  
Table 5-7. Main Output Pin Assignment  
Pin  
1
Function  
+3.3 V  
Color  
Orange  
Orange  
BLACK  
RED  
2
3.3 V  
3
COMMON  
+5Vdc  
4
5
COMMON  
+5Vdc  
BLACK  
RED  
6
7
COMMON  
POWER GOOD  
+5Vs  
BLACK  
GRAY  
PURPLE  
YELLOW  
Orange  
BLUE  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
+12Vdc  
3.3V  
-12Vdc  
COMMON  
P.S-on  
BLACK  
GREEN  
BLACK  
BLACK  
BLACK  
WHITE  
RED  
COMMON  
COMMON  
COMMON  
-5Vdc  
+5Vdc  
+5Vdc  
RED  
130  
Hard Drive or CD-ROM Power Cable Connector  
3.5-In. Diskette Drive Power Cable Connector  
131  
Factory-Installed Modem Card Layout  
1
2
Factory-Installed Modem Card Layout  
Factory-Installed Modem Card Connector Functions  
Item Function Connect to…  
1
Telephone line-out  
Telephone set  
Some modem adapters may come  
without this jack.  
2
Telephone line-in  
Telephone line  
NOTE: Care should be taken while connecting the voice-  
in/speaker-out connector. The longer exposed  
end (approx. 15mm) of the cable should be  
connected to the modem card. The other end  
should be connected to the system board.  
132  
3.5-In. Hard Disk Drive Jumper Locations & Settings  
3.5-in Hard Disk (Quantum) Jumper Settings Locations  
Back of Drive (Quantum)  
A T Interface connector  
Jumper Configurations  
Slave  
CS DS  
GND GND  
Master  
CS  
Cable Select  
DS  
GND  
GND  
Jumpe r  
Shown in  
Parking  
Position  
Default  
Setting  
DS with CS  
fo r Slaves  
no t supporting  
DASP  
Reserved  
Position  
133  
CD-ROM Drive  
CD-ROM Front Panel  
NOTE: Position of CD-ROM switches and LEDs may vary  
from illustration.  
Item  
Description  
1
2
3
Load / eject button  
Headphone jack  
Power-on / busy indicator, lights up in green color  
while disc is set in ready state; lights up and  
flashes in amber color during data read or seek  
operation.  
4
5
Headphone volume control  
Emergency eject hole.  
See CD-ROM Emergency-exit below.  
CD-ROM Emergency-exit  
If for any reason the tray does not eject  
Typical  
15mm  
automatically, insert and press an  
eject-bar inside the emergency eject  
hole to manually eject the tray. A  
straightened paper clip with a diameter  
of 1.2 mm (typical) can be used as an  
eject-bar.  
NOTE: Make sure to turn off the power before manual discs  
eject operation.  
134  
CD-ROM Drive Rear Panel Connectors and Features  
CABLE SELECT  
SLAVE  
MASTER  
AUDIO  
NOT USED  
DC INPUT  
IDE INTERFACE  
C S M  
S L A  
39  
40  
1
2
1
2
12V  
5V  
G
G
R G G L  
2
1
5
3
4
CD-ROM Rear Panel  
Item Function  
Connect to…  
1
2
Power supply connector  
Power supply  
IDE Connector  
IDE channel on  
system board.  
3
4
5
CD-ROM drive jumper settings  
Audio out  
--  
CD1  
--  
Not Used  
CD-ROM Drive Jumper Settings  
CS  
SL  
MA  
DESCRIPTION  
Drive configured as a  
Master. (default)  
--  
--  
On  
--  
On  
--  
--  
--  
Drive configured as a Slave.  
Cable select  
On  
DIMM Configurations  
The system board has two DIMM sockets. A maximum of  
256KB memory may be installed.  
You can install 32MB, 64MB, 128MB, DIMM’s in any sockets  
and with any combinations. Or a single 256MB DIMM.  
135  
System Board Connector Pin Signals  
Monitor Port Signals  
Pin Signal Name  
I/O  
O
Pin Signal Name  
I/O  
N/A  
N/A  
N/A  
I
1
2
3
4
5
6
7
8
Red Video  
Green Video  
Blue Video  
9
+5 V dc  
O
10  
11  
12  
13  
14  
15  
Synch Ground  
No Connection  
Monitor ID Bit 1  
Horizontal Synch  
Vertical Synch  
Monitor ID Bit 3  
O
No Connection N/A  
Synch Ground N/A  
O
Red Ground  
N/A  
O
Green Ground N/A  
I
Blue Ground  
N/A  
Serial Port Signals  
Pin Signal Name  
I/O  
Pin Signal Name  
I/O  
Data Carrier  
Detect  
1
I
6
Data Set Ready  
I
2
3
4
Receive Data  
Transmit Data  
I
7
8
9
Request To Send  
Clear To Send  
Ring Indicator  
O
I
O
O
Data Terminal  
Ready  
I
5
Signal Ground N/A  
Parallel Port Signals  
Pin Signal Name  
I/O Pin Signal Name  
I/O  
N/A  
I
1
2
3
4
5
6
Strobe  
O
14  
Auto Feed  
Error  
Data Bit 0  
Data Bit 1  
Data Bit 2  
Data Bit 3  
Data Bit 4  
I/O 15  
I/O 16  
I/O 17  
I/O 18  
I/O 19  
Initialize  
Select (In)  
Ground  
Ground  
O
O
Power  
Power  
136  
7
8
9
Data Bit 5  
Data Bit 6  
Data Bit 7  
I/O 20  
I/O 21  
I/O 22  
Ground  
Ground  
Ground  
Ground  
Ground  
Ground  
Power  
Power  
Power  
Power  
Power  
Power  
10 Acknowledge  
11 Busy  
I
I
23  
24  
25  
12 Paper Empty  
13 Select  
I
O
Mouse Port Signals  
Pin Signal Name  
I/O  
I/O  
No Connection N/A  
Ground Power  
Pin  
Signal Name  
I/O  
1
2
3
Mouse Data  
4
5
6
+5 V dc  
Power  
I/O  
Mouse Clock  
No Connection  
N/A  
Keyboard Port Signals  
Pin Signal Name  
I/O  
I/O  
Pin Signal Name  
I/O  
1
2
3
Keyboard Data  
Mouse Data  
Ground  
4
5
6
+5 V dc  
Power  
N/A  
Keyboard Clock I/O  
Mouse Clock N/A  
Power  
137  
Diskette Drive Cable Connector Signals  
Pin Signal Name  
I/O Pin Signal Name  
N/A 18 Direction SELECT  
19 Ground  
N/A 20 Step  
21 Ground  
I/O  
O
1
No Connection  
Density Select  
No Connection  
High Density Out  
Ground  
2
O
N/A  
O
3
4
I
N/A  
O
5
N/A 22 Write Data  
N/A 23 Ground  
6
No Connection  
Ground  
N/A  
O
7
N/A 24 Write GATE  
8
Index  
I
25 Ground  
N/A  
I
9
Ground  
N/A 26 Track 0  
N/A 27 Ground  
N/A 28 Write Protect  
10  
11  
12  
13  
14  
15  
16  
17  
No Connection  
Ground  
N/A  
I
Drive Select 1  
Ground  
O
29 Ground  
N/A  
I
N/A 30 Read Data  
N/A 31 Ground  
No Connection  
Ground  
N/A  
O
N/A 32 SIDE 1 SELECT  
Motor On  
O
33 Ground  
N/A  
I
Ground  
N/A 34 Diskette Change  
138  
IDE Cable Connector Signals  
Pin Signal Name  
I/O Pin Signal Name  
21 DMA Request  
I/O  
1
2
3
4
5
6
7
8
9
Host Reset  
Ground  
O
I
N/A 22 Ground  
I/O 23 Host IOW  
I/O 24 Ground  
Power  
Host Data 7  
Host Data 8  
Host Data 6  
Host Data 9  
Host Data 5  
Host Data 10  
Host Data 4  
O
Power  
I/O 25 Host IOR  
I/O 26 Ground  
O
Power  
I/O 27 I/O Channel Ready  
I/O 28 No Connection  
I/O 29 DMA Acknowledge  
I/O 30 Ground  
I
N/A  
O
10 Host Data 11  
11 Host Data 3  
12 Host Data 12  
13 Host Data 2  
14 Host Data 13  
15 Host Data 1  
16 Host Data 14  
17 Host Data 0  
18 Host Data 15  
19 Ground  
Power  
I
I/O 31 Host IRQ  
I/O 32 No Connection  
I/O 33 Host A1  
N/A  
O
I/O 34 No Connection  
I/O 35 Host A0  
N/A  
O
I/O 36 Host A2  
O
I/O 37 Host CS0  
I/O 38 Host CS1  
Power 39 ACTIVE bar  
O
O
I
20 No Connection N/A 40 Ground  
Power  
139  
Safety Inspection Guide  
Safety Inspection Guide ...................................................140  
General Guidelines..............................................................141  
ÓCopyright IBM Corp. 2000  
140  
General Guidelines  
The purpose of this Safety Inspection Guide is to help you  
identify possible unsafe conditions on machines that are being  
inspected for a Maintenance Agreement. Each machine has  
necessary functions items installed to provide the operators and  
service personnel with an acceptable level of safety. This guide  
lists only these items. Good judgment should be used to identify  
possible safety conditions not covered by this Safety Inspection  
Guide.  
If any unsafe conditions are present, you must find out how  
serious the hazard is and if you can continue before you correct  
the hazard.  
All current IBM service supplements outlining feature/model  
changes, along with the machine history, should be reviewed.  
Check the following items:  
q
Damaged, missing, or changed parts, especially in the  
area of the On/Off switch and the power supply.  
q
q
Damaged, missing, or changed covers.  
Possible safety exposure from any non-IBM attachments.  
141  
Parts Catalog  
Part Catalog of machine type .............................................144  
Assembly 1: System Unit.....................................................144  
Assembly 2: Diskette Drive, Hard Disk Drive ................147  
Assembly 3: CD-ROM, Modem Card.............................148  
Assembly 4: Keyboard and Mouse................................150  
143  
ÓCopyright IBM Corp. 2000  
Part Catalog of machine type 2169  
Assembly 1: System Unit  
Asm-Index FRU Number  
Description  
1
2
3
4
5
6
7
8
9
See Assy 3 40x CD-ROM  
11P7621  
Power Supply 150W Asm  
See Assy 2 Floppy Disk Drive  
See Assy 2 HDD Drive  
INTEL Celeron 533MHz assy  
with fansink  
09N9307  
06P2446  
11P7551  
Fansink, Supports Celeron  
(non-PIII base) Processors  
ECS P6IWP-Fe i810 Planar  
See Assy 3 56.6k Modem  
See Assy 2 Floppy disk cable  
144  
10  
See Assy 2 HDD/CD-ROM IDE cable  
11  
11P7557  
11P7447  
14F0032  
13F9978  
14F0050  
13F9996  
14F0014  
62X0663  
14F0068  
14F0033  
14F0086  
11P7555  
11P7619  
11P7550  
11P7558  
11P7615  
11P7617  
36L9077  
Front bezel assy  
12  
32MB module (PC100)  
Power Cord UK/HK/Singapore  
Power Cord Euro  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Power Cord Swiss  
Power Cord Denmark  
Power Cord South Africa  
Power Cord Saudi Arabia  
Power Cord Italy, Chile  
Power Cord Arabic  
Power Cord Israel  
Top Cover  
Drive Bay Panel, Bay 1 (5.25")  
Chassis (w/o power supply )  
DASD Cage  
Adapter I/O Plate  
Planar I/O Port EMC Shield for  
ECS board.  
CMOS Backup Battery  
(CR2032)  
145  
ECS Screw Kit (All screws  
except CD and HDD).  
Not Shown  
Not Shown  
Not Shown  
11P7610  
11P7610  
11P7559  
IBM Screw Kit (for CD + HDD)  
Chassis Feet  
146  
Assembly 2: Diskette Drive, Hard Disk Drive  
Asm-Index FRU Number  
Description  
2-1  
2-2  
2-3  
2-4  
19K1583  
11P7556  
11P7554  
11P7553  
5 GB Hard Disk Drive, 3.5”  
3.5”, Diskette Drive  
HDD IDE Cable (DMA 66 MHz)  
FDD IDE Cable  
147  
Assembly 3: CD-ROM, Modem Card  
Asm-Index FRU Number  
Description  
3-1  
3-1  
09N0879  
19K1515  
37L5098  
75H9219  
09N1676  
09N1626  
36L9016  
60H6023  
60H6026  
40X CD-ROM, LG  
40XCD-ROM, LITEON  
CD-ROM IDE Cable  
3-2  
3-3  
CD-ROM Audio Cable (2169)  
Modem, 56K Data Fax, GVC  
EMEA/ANZ/India/Singapore  
3-5  
Modem, 56K Data Fax,  
Askey EMEA  
3-4  
3-5  
Phone Cord  
Modem Phone Cable Adapter  
Spain/Southern Ireland  
Not Shown  
Not Shown  
Modem Phone Cable Adapter  
Belgium  
148  
Modem Phone Cable Adapter  
Denmark  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
Not Shown  
60H6027  
60H6028  
60H6029  
60H6030  
Modem Phone Cable Adapter  
Norway/Finland  
Modem Phone Cable Adapter  
FR  
Modem Phone Cable Adapter  
Germany  
60H6031  
+60H6023  
Modem Phone Cable Adapter  
UK/Northern Ireland  
Modem Phone Cable Adapter  
Italy  
60H6032  
60H6033  
60H6034  
60H6035  
Modem Phone Cable Adapter  
Netherlands  
Modem Phone Cable Adapter  
Sweden  
Modem Phone Cable Adapter  
Switzerland  
149  
Assembly 4: Keyboard and Mouse  
4-2  
4-1  
4-3  
Asm-Index FRU Number  
Description  
4-1  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
10L6145  
37L2518  
37L2519  
37L2520  
37L2521  
37L2522  
37L2523  
37L2524  
37L2525  
37L2526  
37L2527  
37L2528  
IBM Mouse  
105 PALM REST ARABIC 275  
105 PALM REST, EURO  
BELGIUM/FR 120  
105 PALM REST, EURO  
BELGIUM/UK 120  
105 PALM REST  
BULGARIAN 442  
105 NO PALM REST  
CZECH 243  
105 PALM REST, EURO  
DANISH 159  
105 PALM REST, EURO  
DUTCH 143  
105 PALM REST, EURO  
FRENCH 189  
105 PALM REST, EURO  
GERMAN 129  
105 PALM REST, EURO  
GREEK 319  
104 PALM REST HEBREW  
212  
150  
105 PALM REST  
HUNGARIAN 208  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
4-2  
37L2529  
37L2530  
37L2531  
37L2532  
37L2533  
37L2534  
37L2535  
37L2536  
37L2537  
37L2538  
37L2539  
37L2540  
37L2541  
37L2542  
37L2543  
37L2544  
37L2545  
37L2546  
105 PALM REST ICELANDIC  
197  
105 PALM REST, EURO  
ITALY 142  
105 PALM REST, EURO  
NORWEGIAN 155  
105 PALM REST POLISH  
214  
105 PALM REST  
PORTUGUESE 163  
105 PALM REST  
ROMANIAN 446  
104 PALM REST RUSSIAN  
443  
105 PALM REST  
SERBIAN/CYR 118  
105 PALM REST SLOVIC  
245  
105 PALM REST, EURO  
SPANISH 145  
105 PALM REST, EURO  
SWED/FINN 153  
105 PALM REST, EURO  
SWISS 150  
105 PALM REST TURKISH  
179  
105 PALM REST TURKISH  
440  
105 PALM REST, EURO UK  
ENG 166  
105 PALM REST  
YUGOSL/LAT 234  
104 PALM REST US ENG-  
EMEA,  
ANZ/Singapore  
151  
Appendix A. Online Support Information  
This section describes online technical support services  
available to help repair the computer.  
This section covers:  
q
q
q
q
IBM PC Company Fax-Back Service  
IBM useful sites on the World Wide Web (WWW)  
IBM Online Assistant  
Discussion Forums  
The IBM PC Company offers online resources including several  
Internet World Wide Web sites, the IBM Online HelpCenter  
support areas, and a Fax-Back service.  
The IBM Automated Fax-Back System offers a variety of IBM  
computer-related articles. To access this service, call 800-IBM-  
3395. The Fax-Back system file library can also be accessed  
through the PC Company BBS.  
The IBM Online Assistant will help you to diagnose and resolve  
technical problems by giving you access to the same tools used  
by IBM PC HelpCenter specialists. IBM Online Assistant guides  
you from symptom to resolution, by asking simple questions  
based on the collective experience of IBM senior support  
specialists. In addition many recommended next steps link to  
the extensive IBM online library, providing access to supporting  
information during the diagnostic process. To access the Online  
Assistant go to the IBM support web site,  
(http://www.ibm.com/support) press the profile button and set  
up your personal profile. Your profile will give you access to the  
IBM Online Assistant through your personalized page.  
For other technical questions your personalized page will also  
give you access to IBM Discussion Forums. The forums are  
monitored by IBM HelpCenter technicians to answer your  
technical questions.  
Here are useful IBM Internet addresses for information:  
http://www.ibm.com/support  
IBM Home Page on the World Wide Web  
ÓCopyright IBM Corp. 2000  
152  
Index  
A
E
Adapter Cards  
Installing, 115  
Removing, 116  
Audio  
Check Procedure, 93  
Error Symptoms, 83  
Electrical Input, 63  
Error Codes, 74, 75  
Error Messages, 74, 75  
Error Symptoms, 74, 79  
External Ports, 37  
Game Port, 40  
Parallel Port, 40  
Serial Port, 40  
B
USB port, 41  
Beeps, 67, 74, 75  
BIOS  
Flash Update Procedure,  
42  
F
Fan  
Model Number and Serial  
Number, 43  
Error Symptoms 79, 99  
BIOS setup Utility, 44  
H
Hard Disk Drive 38, 119  
3.5-In. Jumper Locations  
& Settings, 133  
C
Cabling, 39  
CD-ROM Drive, 38, 40, 118,  
134  
32-bit Access, 40  
Check Procedure, 88  
Error Symptoms, 81  
PIO Mode, 51  
Check Procedure, 95  
Connectors and Features,  
135  
Hard Disk Drive, 40  
Emergency-exit, 134  
Error Symptoms, 82  
Front Panel, 134  
Jumper Settings, 135  
Check Procedures, 66  
CMOS Reset, 41  
I
IDE  
Connector Signals, 139  
J
D
Joystick, 40, 108  
Error Symptoms, 85  
Diagnostic Aids, 105  
Diagnostic Diskette, 85  
Diagnostic Program  
Error symptoms, 85  
Diagnostic Program  
Using from Recovery CD,  
107  
Diagnostic Tools, 107  
Diskette Drive, 38, 40, 117  
Connector Signals, 138  
Error Symptoms, 80  
K
Keyboard, 39  
Check Procedure, 96  
Error Symptoms, 85  
Keyboard Port  
Port Signals, 137  
153  
M
Error Symptom, 79  
Memory, 37  
Check Procedure, 95  
DIMM Configurations, 135  
Error Symptoms, 79  
Model Number, 43  
Modem, 39  
R
Real-Time Clock  
Error Symptoms 83  
Removals and Replacements  
of the machine type 2193,  
2194 and 6345, 111  
Adapter Cards, 115  
CD-ROM Drive, 118  
Diskette Drive, 117  
Hard Disk Drive, 119  
Memory (DIMM), 121  
Power Supply, 121  
System Board, 119  
Top Cover, 114  
Check Procedure, 91  
Connector Functions, 132  
Error Symptoms, 83  
Layout, 132  
Monitor, Check Procedure,  
102  
Error Symptoms, 83  
Port Signals, 136  
Mouse, 39  
Check Procedure, 97  
Mouse Port  
Port Signals, 137  
Multimedia, 38  
Repair Information, 110  
Top Cover, 127  
Repair Information, 110  
O
S
Online Support Information,  
152  
Safety Inspection Guide, 140  
Serial Number, 43  
Serial Port, 37, 40,  
Error Symptoms, 84  
Port Signals, 136  
service level A (SL-A), 35  
Specifications, 63  
Dimensions, 63  
P
Parallel Port, 40  
Error Symptoms, 84  
Port Signals, 136  
Parts Catalog of machine type  
2193, 2194 and 6345, 143  
CD-ROM, Modem Card,  
148  
Electrical Input, 63  
Environment, 63  
Power Consumption, 63  
Weight, 63  
Diskette Drive, Hard Disk  
Drive, 147  
System Board  
Keyboard and Mouse, 150  
System Unit, 144  
Parts/Test Point Locations,  
122  
Error Symptoms, 79  
T
Tools, 65  
PCI, 40  
PIO Mode, 51  
U
Plug and Play,5  
POST, 68  
Undetermined Problems  
Check Procedure, 104  
USB, 41  
Power Consumption, 63  
Power Management, 38,  
Power Supply, 39  
Check Procedure, 99  
ctor Specifications, 125  
Error Symptoms, 85  
Processor  
V
Video, 37  
Error Symptoms, 83  
154  
Printed in U.K  
International Business Machines Corporation  
Old Orchard Road,  
Armonk, New York 10504  
Part Number: 11P7604  
Date: 7/00  

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