StarBoard T-19WX
Notices
Reproduction or reprinting, without permission, of this manual or any part thereof is prohibited.
The contents of this manual are subject to change without prior notice.
Every effort has been made to ensure that this manual is complete and correct. However, should
any questionable points, mistakes, etc., come to your attention, please inform the vendor.
Please be advised in advance that this company will assume no responsibility for losses, etc.,
resulting from the operation of this product, regardless of the preceding clauses.
Disclaimers
Hitachi Software Engineering Co., Ltd. assumes no liability and makes no warranty, either
express or implicit, regarding the contents of this user’s guide.
Also, the company makes no warranty as to the product’s suitability, merchantability or fitness
for a particular intended use.
All products of Hitachi Software Engineering Co., Ltd., described in this user’s guide are
presently for sale or are site-licensed.
Users who purchased the aforesaid product(s) will bear the costs of all required services, repairs,
and damages resulting from defects in this product, and will bear the costs of direct or indirect
damages (including the loss of profits or required information) that resulted from the product
defects.
Moreover, Hitachi Software Engineering Co., Ltd., retains the right to revise this user’s guide
and to modify the contents thereof, without any obligation to notify anyone.
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1
Safe Handling
StarBoard T-19WX
Safe Handling
Markings and Symbols
Various markings and symbols are used in this user’s guide and on this product, to ensure the
safe and correct use of this product and to prevent personal injury and property damage. These
symbols and their meanings are as explained below. Understand the information well before
reading the body of the user’s guide.
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow
this symbol to avoid possible injury or death.
WARNING
Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE
Indicates a hazardous situation which, if not avoided, could result in damage not
related to personal injury.
This symbol draws attention to cautions (including warnings).
This symbol indicates something prohibited.
This symbol indicates something that must be done.
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Safe Handling
StarBoard T-19WX
Always comply with them
Safety Precautions
WARNING
Securely insert the power plug into the
power socket.
Before moving this product, detach the
power plug and the power cable.
If it is not plugged in securely,
overheating will occur, possibly
resulting in electric shock or fire.
The power cable might be damaged,
possibly resulting in electric shock
or fire.
Do not plug in the power plug with a wet
hand.
When plugging in or unplugging the
power plug, hold the plug.
Electric shock will result.
If the power cord is pulled, it might
be damaged, possibly resulting in
electric shock or fire.
Before cleaning this product, unplug the
power plug.
Periodically clean the power plug to
remove dust.
Electric shock sometimes results.
If a dirty plug is plugged into an
outlet, fire or electric shock might
result.
Do not use this product near water.
Be careful about the locations of the power
cable, etc.
Electric shock will result.
The power cable might trip
someone, possibly causing the
product to fall, etc., thereby causing
injury or product failure. Be careful
with their locations.
Do not damage, break, process, or forcibly
bend the power cable.
Use the product at the indicated power
supply voltage.
The power cable will be damaged,
resulting in fire or electric shock.
If the product is used at a power
supply voltage other than the one
indicated, it will fail, resulting in fire
or electric shock.
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Safe Handling
StarBoard T-19WX
Always comply with them
Safety Precautions
WARNING
Do not use a power cable other than the
accessory power cable.
Do not open or alter the cabinet of this
product.
If a power cable other than the
accessory power cable is used, fire
or electric shock might result.
The cabinet contains high-voltage
areas, so electric shock or other
injury will result.
Unplug the power plug if you do not plan
on using the product for an extended
period of time.
Do not leave this product or any of its
accessories on the floor.
Failure to do so could result in a fire.
Someone might step on it and
break it, or might be injured by
tripping on it.
Only place specified objects on this
product.
Do not dispose the equipment as unsorted
municipal waste, but use the return and
collection systems available.
If a liquid or a metal object enters
this product, electric shock or fire
might result. If either should enter,
unplug the power plug from the
outlet and contact your dealer.
Contact your dealer for details.
Do not place a heavy object on the power
cable, heat or pull it.
The power cable will be damaged,
causing fire or electric shock.
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Safe Handling
StarBoard T-19WX
Always comply with them
Safety Precautions
WARNING
In the following cases, unplug the product from the AC Adaptor socket
and ask the technical support of Hitachi Software.
a. After the power cord or AC Adaptor plug is damaged.
b. After liquid is spilled onto the main unit.
c. After the main unit is exposed to rain or water.
d. After this product malfunctions, even when operated according to the instruction
manual. Adjust this product within the ranges specified in the instruction manual. Do
not make other adjustments. A qualified service representative is required to correct
improper adjustments.
e. After this product falls or after its cabinet is damaged.
f. After the functionality of this product changes and repair by a service representative
is considered necessary.
NOTICE
Do not use this product in a location with high temperature or high humidity.
This product’s usage environment conditions:
Temp.: 50 °F to 95 °F
(10°C to 35 °C)
Humidity: 30% to 80%
(But no condensation may be allowed to form.)
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Safe Handling
StarBoard T-19WX
Careful thought was given to the cautions on this device and in this user’s guide. However,
unanticipated circumstances might occur. When operating this product, users themselves must
exercise caution as well as follow instructions.
WARNING
Warning Details
Page
Use the AC Adaptor supplied with this product.
Use only AC Adaptor or power cables specified by the manufacturer. Use
of improper adaptors or cables can damage the product or cause a fire.
1-9
CAUTION
Caution Details
Hold the body firmly and slide the stand slowly when
adjusting it.
Page
When adjusting the stand, if you pull up the lever without holding onto the
body, the body may move suddenly, resulting in unexpected injuries or
damage to the body.
1-7
NOTICE
Warning Details
Page
Securely connect the earth to the earth terminal.
Failing to do so may result in an electric shock or malfunction.
When changing the battery, be careful not to close the pen's
rear part too forcefully.
1-9
2-4
If too much force is applied when closing the rear part of the stylus pen, the
pen may be damaged.
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StarBoard T-19WX
Contents
1. Introduction ................................................................................................. 1-1
1.1 Preparations before Use...................................................................................... 1-1
1.1.1 Product Overview...................................................................................................... 1-1
1.1.2 Features..................................................................................................................... 1-1
1.2 Parts Check......................................................................................................... 1-2
1.3 Part Names and Functions .................................................................................. 1-3
1.3.1 Front Screen .............................................................................................................. 1-3
1.3.2 Front Switch Panel.................................................................................................... 1-4
1.3.3 Connector Panel ........................................................................................................ 1-5
1.3.4 Function Buttons....................................................................................................... 1-6
1.4 Assembly and Setup............................................................................................ 1-7
1.4.1 Adjusting the Stand ................................................................................................... 1-7
1.4.2 How to Use the Pen Holder....................................................................................... 1-8
1.4.3 Connection Procedure............................................................................................... 1-9
2. Usage Procedures ........................................................................................ 2-1
2.1 Turning the StarBoard On................................................................................... 2-1
2.2 Using the Stylus Pen........................................................................................... 2-2
2.2.1 How to Use the Stylus Pen........................................................................................ 2-2
2.2.2 Basic Stylus Pen Operations...................................................................................... 2-2
2.2.3 Stylus Pen Settings.................................................................................................... 2-3
2.2.4 Changing the Battery in the Stylus Pen..................................................................... 2-4
2.2.5 Replacing the Stylus Pen Tip..................................................................................... 2-5
2.3 Using the OSD Menu.......................................................................................... 2-6
2.3.1 OSD Buttons and Their Functions ............................................................................ 2-6
2.3.2 OSD Adjustment Options.......................................................................................... 2-7
3. Appendix ...................................................................................................... 3-1
3.1 Troubleshooting.................................................................................................. 3-1
3.2 System Specifications......................................................................................... 3-4
3.3 How to Take Care of the StarBoard.................................................................... 3-6
3.4 Consumables....................................................................................................... 3-6
3.5 LCD Panel .......................................................................................................... 3-6
3.6 Provisions of Product Warranty.......................................................................... 3-7
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Introduction
StarBoard T-19WX
1. Introduction
1.1 Preparations before Use
This section covers preparations before using the StarBoard. Please read this section
thoroughly if you are using the StarBoard for the first time.
1.1.1 Product Overview
StarBoard T-19WX is a convenient and easy-to-use tablet-type interactive electronic
board that lets you operate a PC with a stylus pen, and write text and images to a PC
screen in real time as well as simultaneously input those to the PC. Those features work
when the included software is set up on a PC connected to the StarBoard.
1.1.2 Features
{Write directly to the PC screen
Use the stylus pen just like a mouse to operate the PC on the screen displayed on the
LCD monitor. The StarBoard Software allows text and images to be written to the PC,
and allows the text and images to be input to the PC as digital data in real time. That
data can then be saved, printed, or otherwise manipulated.
{Use as soon as the PC is started up
The StarBoard can be used as soon as the PC is started up, by just installing the
StarBoard Software package included.
{Compatible with presentations in PowerPoint
Text and images can be written into presentation materials prepared in Microsoft
PowerPoint. That allows you to further enhance presentation expression. Presentations
can also be linked to remote meetings.
{Write on video images
Write text and images to screens of captured video. That allows for easy use of video
materials in classes and presentations.
{Eight function buttons
Standard functions used frequently in the StarBoard Software are assigned to the eight
function buttons located on the top left side of the StarBoard. Those buttons act as
shortcuts when using the software.
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1-1
Introduction
StarBoard T-19WX
1.2 Parts Check
After unpacking, make sure that all of the following parts are included.
Parts
No.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Name
Qty.
1
19-inch Tablet monitor
Stylus pen
1
AAA alkaline dry cell
Spare pen tips
1
2
AC adapter
1
Power cable
(*1)
1
RGB cable (1.8m)
USB cable (1.5m)
1
Audio cable (stereo mini-plug)
1
(10) Pen tip replacement pin set
1
(11) StarBoard Software x.x (CD-ROM) (*2)
(12) StarBoard T-19WX User’s Guide (this manual)
(13) StarBoard Software x.x Installation Guide (*2)
(14) Warranty Sheet
3
1
1
1
(*1) The quantity of power cable is depended on the region.
(*2) The term “x.x.” as used in this manual denotes the same version as the software which
is included with the accessories.
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(14)
(11)
(12)
(13)
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Introduction
StarBoard T-19WX
1.3 Part Names and Functions
1.3.1 Front Screen
(1)
(4)
(5)
(3)
(2)
(1) LCD and tablet operating area
Receives text and graphical
(4) Front switch panel
These switches are used to turn the
power ON/OFF, enter OSD menu
settings, and adjust the volume.
information entered with the stylus
pen, and transmits the data to a PC.
(2) Stand (bottom of body and back)
The stand serves to hold the
StarBoard in place. The LCD angle
can be adjusted in the range of
approx. 8° to 75°.
(5) Function buttons
Eight standard functions used by the
StarBoard software are assigned to
these buttons. (For details on
function button initial settings, see
“1.3.4 Function Buttons” on page
1-6 of this User’s Guide.)
(For details on the angle of the LCD
display surface, see page 1-8 of this
User's Guide.)
(3) Speakers
The supplied audio cable can be used
to connect to the PC to allow audio
output from the speakers.
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Introduction
StarBoard T-19WX
1.3.2 Front Switch Panel
(5)
(6)
(4)
(1)
(3)
(2)
(1) Power button
(4) MENU/SELECT button
This button turns the StarBoard
LCD monitor ON/OFF.
This button is used to display the
OSD menu. Press it after making
menu selections to apply those.
(2) Power indicator
This indicator turns green when
power is supplied normally to the
StarBoard and an image signal is
detected. It turns red when no
image signal is output from the PC,
or when power saving mode is on.
(5)
(6)
button
This button is used to toggle muting
ON/OFF. It is also used to select
OSD menu options and change
settings.
button
(3) AUTO button
Brightness can be adjusted by the (+)
and (-) buttons after pressing the (-)
button.
This button is used to automatically
adjust the screen display.
This button is also used to select
OSD menu options and change
setting values.
„ For details on using the OSD menu, see “2.3 Using the OSD Menu” on page 2-6 of this
User’s Guide.
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1-4
Introduction
StarBoard T-19WX
1.3.3 Connector Panel
(1)
(2)
(3)
(4)
(5)
StarBoard Bottom View
(1) USB port
A USB cable is connected here.
(4) VGA input port
This port is used to connect a PC via
RGB cable to display images from
the PC.
(2) Power port
The AC adapter is connected here.
(5) Audio input port
(3) VGA output port
This port is used to output PC audio
from the StarBoard speakers. The
supplied audio cable is connected to
this port.
This port is used to connect external
devices such as a projector via RGB
cable to output video displayed on
the StarBoard.
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Introduction
StarBoard T-19WX
1.3.4 Function Buttons
(1) (2) (3) (4) (5) (6) (7) (8)
(1) ToolBar hide/un-hide
Hides/displays StarBoard Software
ToolBar.
(5) Topic list
Hides/displays the Topic List.
(6) Solid pen
Switches to solid pen.
(2) New blank page
Adds a new blank page.
(7) Fluorescent marker pen
Switches to fluorescent marker pen.
(3) Previous page
Displays the page before the
currently displayed page.
(8) PC screen
Launches PC Operation mode, in
which operations on the PC screen
are done via the pen instead of the
mouse.
(4) Next page
Displays the page after the currently
displayed page.
„ For details on using the function buttons, see the StarBoardSoftware Function Button Settings
Help.
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Introduction
StarBoard T-19WX
1.4 Assembly and Setup
Keep the following points in mind when installing the StarBoard.
Select a stable, flat location.
Avoid installing in locations that are dusty, extremely hot, cold, or humid. Also avoid
installing in locations exposed to direct sunlight.
1.4.1 Adjusting the Stand
CAUTION
Hold the body firmly and slide the stand slowly when adjusting it.
When adjusting the stand, if you pull up the lever without holding onto the body, the
body may move suddenly, resulting in unexpected injuries or damage to the body.
Follow the procedure shown below to adjust the stand.
(1) Pull up the stand lever.
Stand
Lever
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Introduction
StarBoard T-19WX
(2) Slide the stand to the desired angle, and release the lever.
Use the screen at an easily viewable angle, taking into account external light and ceiling
lighting, which may reflect off the screen.
8°
75°
(3) Check that the lever and stand are secure.
1.4.2 How to Use the Pen Holder
The T-19WX comes with a pen holder on the back side.
Store the stylus pen in the pen holder when not in use.
Insert horizontally
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Introduction
StarBoard T-19WX
1.4.3 Connection Procedure
Before Connecting Equipment
Install the StarBoard Software on your PC before connecting equipment. Equipment may
not function normally if connections are made without first installing the software.
WARNING
Use the AC Adaptor supplied with this product.
Use only AC Adaptor or power cables specified by the manufacturer. Use of improper
adaptors or cables can damage the product or cause a fire.
NOTICE
Securely connect the earth to the earth terminal.
Failing to do so may result in an electric shock or malfunction.
Follow the procedure below to connect the PC and StarBoard.
StarBoard
PC
(2)
(3)
(1)
(4)
(5)
To power outlet
(6)
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Introduction
StarBoard T-19WX
(1) Connect the RGB cable to the VGA input port on the side of the StarBoard, and
tighten the screws to fasten. Connect the other end of the cable to the PC VGA
port, and tighten the screws to fasten.
(2) Connect the USB cable to the USB port on the side of the StarBoard. Connect the
other end of the cable to a USB port on the PC.
(3) Connect the audio cable to the audio input port on the side of the StarBoard.
Connect the other end of the cable to the audio output port on the PC. (Do this
only if you plan to use the StarBoard’s built-in speakers.)
(4) Connect the AC adapter connector to the StarBoard power connector.
(5) Connect the power cable to the AC adapter, then plug the power plug into power
socket.
(6) If outputting the StarBoard screen to external equipment, connect the RGB cable
to the VGA output port. Connect the other end of the cable to an input port on the
external video equipment.
How to install StarBoard Software
For details on how to install StarBoard software, see “StarBoard Software Installation”
in StarBoard Software x.x User’s Guide
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Usage
StarBoard T-19WX
2. Usage Procedures
This section describes the basic procedures for using StarBoard. For information on using
advanced StarBoard features, see the StarBoard Software x.x. User's Guide, or StarBoard
Software x.x Online Help.
2.1 Turning the StarBoard On
This section describes how to turn the StarBoard on.
(1) Turn on the StarBoard power.
Push the power button
(2) Turn on the PC and allow Windows to start.
(3) The StarBoard Software starts automatically. (If the Startup checkbox was not
checked during the shortcut creation process when the software was installed, the
StarBoard Software will not start when Windows opens. In such cases, start the
StarBoard Software manually. For further details, see the StarBoard Software x.x
User’s Guide, or StarBoard Software x.x Online Help.)
Manual Startup
Either select Start → Programs → StarBoard Software →
StarBoard
Software, or double-click the StarBoard Software icon on the desktop. (The
StarBoard Software icon is not created on the desktop unless the Desktop checkbox
is selected during the shortcut creation process when the software is installed.)
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Usage
StarBoard T-19WX
2.2 Using the Stylus Pen
This section describes how to use the StarBoard stylus pen.
2.2.1 How to Use the Stylus Pen
The stylus pen has a power switch. Battery life can be prolonged by switching the power
switch OFF when not in use. To draw characters and figures using the stylus pen, set the
power switch of the stylus pen to the ON position.
ON/OFF switch
Push the switch
ON
OFF
2.2.2 Basic Stylus Pen Operations
The stylus pen can be used in the same way as a mouse. Under the stylus pen’s default
settings, the pen tip button is set to correspond to the left mouse button. When Windows
is open, the pen tip button may be used to perform the following mouse actions.
• Clicking
Press the pen tip against the display with a suitable amount of force and then release it
quickly.
• Double-clicking
Press the pen tip against the display with a suitable amount of force and then release it,
two times in a row.
• Dragging
Press the pen tip against the display with a suitable amount of force and then move the
pen while keeping it pressed against the display (without releasing it from the display).
The permitted stylus pen input angle range is 30° in any direction from a position where
the stylus pen is perpendicular to the display surface. Note that if the pen is tilted at an
angle greater than 30°, its coordinates may not be input correctly.
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Usage
StarBoard T-19WX
2.2.3 Stylus Pen Settings
The stylus pen has one pen tip button, and two side buttons. Mouse actions can be
assigned to these three buttons. The default button settings are summarized in the
following table.
Button
User action
Corresponding mouse
action
Pen tip
Press the pen tip against the display.
Press the button with the pen tip slightly
removed from the screen (5 mm or less).
Same as above.
Mouse left-click
Mouse left double-click
Side Button
No. 0
Side Button
No. 1
Mouse right-click
Pen tip
Side Button No. 1
Side Button No. 0
For details on changing the button settings, see the StarBoard Software x.x Online Help.
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Usage
StarBoard T-19WX
2.2.4 Changing the Battery in the Stylus Pen
The stylus pen contains a single AAA alkaline dry cell battery. If the pen begins to
operate erratically (e.g., if pen input is cut off), change the battery as described below.
Note that battery life is approximately 1,800 hours under normal usage. If the residual
quantity of a battery decreases, the centre of a side button will light up red.
If the centre of a side button lights up red, change the battery as described below.
(1) Turn the stylus pen grip to separate the two halves.
(2) Remove the AAA alkaline dry cell battery contained in the grip, and insert a new cell
with the positive side facing the pen tip.
Negative side
Positive side
(3) Put the stylus pen back together.
NOTICE
When changing the battery, be careful not to close the pen’s rear part too
forcefully.
If too much force is applied when closing the rear part of the stylus pen, the pen may be
damaged.
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Usage
StarBoard T-19WX
2.2.5 Replacing the Stylus Pen Tip
When the stylus pen tip wears down and becomes too short, replace it as described
below.
(1) Using the special pin set, remove the stylus pen tip.
(2) Insert a new pen tip into the stylus pen.
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Usage
StarBoard T-19WX
2.3 Using the OSD Menu
The OSD menu is used when adjusting the StarBoard LCD screen. OSD is an abbreviation
for On-Screen Display. The OSD feature allows you to view and adjust the settings for the
display on the screen.
2.3.1 OSD Buttons and Their Functions
•MENU/SELECT button
This button is used to display the
OSD menu. Pressing it after
making menu selections applies
those selections.
• (-) button
Brightness can be adjusted by the (+)
and (-) buttons after pressing the (-)
button. This button is also used to select
OSD menu options and change setting
values.
•AUTO button.
•(+) button
This button is used to
automatically adjust the screen
display.
This button is used to toggle
muting ON/OFF. It is also used to
select OSD menu options and
change settings.
OSD Menu
■Adjustment procedure
(1) Press the MENU/SELECT button to display the OSD menu.
(2) Use the (+) button and (-) button to select a menu item.
(3) Press the MENU/SELECT button to confirm the selection.
(4) Use the (+) button and (-) button to adjust the value, and MENU/SELECT to select that
value.
(5) To close the OSD menu, leave buttons un-pressed for a set amount of time (adjustable),
or select EXIT from the menu screen. (If closing by not pressing buttons, setting changes
made up to then will be applied when the OSD closes.)
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Usage
StarBoard T-19WX
2.3.2 OSD Adjustment Options
(1) BRIGHTNESS
Used to adjust screen brightness. (0-100)
(2) CONTRAST
Used to adjust colour contrast. The larger the value, the brighter the image will be. (0-100)
(3) LCD ADJUSTMENT
CLOCK
PHASE
: Used to adjust screen size. (0-100)
: Used to adjust the sampling timing (phase) for converting the
analogue input signal to a digital input signal. (0-63)
: Used to change the horizontal position of the screen. (0-100)
: Used to change the vertical position of the screen. (0-100)
: Used to return to the previous page.
H.POSITION
V.POSITION
RETURN
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Usage
StarBoard T-19WX
(4) COLOUR TEMPRATURE
Used to adjust the colour temperature of the screen.
(9300K, 6500K, USER, SRGB)
USER
: Used to adjust the red, green, and blue colours of the screen.
(0-100)
RETURN
: Used to return to the previous page.
(5) ECO MODE
Used to turn the ECO mode ON, and limit brightness setting from 0 to 20 to reduce power
consumption.
RETURN
: Used to return to the previous page.
(6) LANGUAGE
Used to select the display language. The following languages are available: Japanese,
English, French, German, Spanish, Italian, and Chinese.
RETURN
: Used to return to the previous page.
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Usage
StarBoard T-19WX
(7) OTHER SETUP
SMOOTH
: Used to adjust the smoothness of the image. (0-3)
Use is not possible at a resolution of 1440 × 900 (WXGA+).
: Used to adjust horizontal position of OSD window. (0-100)
: Used to adjust vertical position of OSD window. (0-100)
OSD H.POSITION
OSD V.POSITION
OSD TRANSPARENCY : Used to turn OSD window background transparency
ON/OFF.
OSD TIMEOUT
VOLUME
: Used to set the amount of time before the OSD menu closes
automatically. (0-60)
: Used to adjust the speaker volume. (0-100)
MODE MESSAGE : Used to turn the screen resolution display ON/OFF.
RESET
: Used to reset OSD menu settings to their default values.
: Used to return to the previous page.
RETURN
(8) EXIT
Used to exit the OSD menu.
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Appendix
StarBoard T-19WX
3. Appendix
3.1 Troubleshooting
First, check adjustments and handling methods and check for poor cable connections.
Those are often the causes of problems when nothing is actually broken.
Screen display-related problems
In this case
Check this
And do this
PC screen does not
display on StarBoard.
Is the PC power on?
To deal with problem see the PC
manual and other documentation.
Is the RGB cable connected Connect the RGB cable correctly. (For
to the PC and StarBoard
properly?
details on how to connect, see “1.4.3
Connection Procedure” on page 1-9 of
this User’s Guide.)
For laptop PCs, is external Connect cable after starting up the PC,
(RGB) output selected?
or switch to external (RGB) output at
the screen display mode settings.
(Method of switching differs by PC.
For instructions, see the PC manual and
other documentation.)
Was LCD and monitor
Set so LCD and monitor are both
switching done right (may selected, or that just the monitor is
be assigned to a function
key)?
selected. (For details on selection, see
the PC manual and other
documentation.)
Other
Contact technical support.
StarBoard Software-related problems
In this case Check this
StarBoard is not
recognized.
And do this
Is the USB cable connected Connect USB cable to PC. (For details
properly?
on how to connect, see “1.4.3
Connection Procedure” on page 1-9 of
this User’s Guide.)
Was system startup done in Start up system in proper order. (For
the proper order?
details on how to start up the system,
see ”2.1 Turning the StarBoard On” on
page 2-1 of this User’s Guide.)
StarBoard Software may be Uninstall StarBoard Software, and then
damaged or did not install reinstall. (For details on how to install
correctly.
StarBoard software, see “StarBoard
Software Installation” in StarBoard
Software x.x User’s Guide)
Other
Contact technical support.
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StarBoard T-19WX
Stylus pen-related problems
In this case
Check this
And do this
Stylus pen does not operate. StarBoard Software may be Uninstall StarBoard Software, and
damaged or may not be
installed correctly.
then reinstall. (For details on how to
install StarBoard software, see
“StarBoard Software Installation ” in
StarBoard Software x.x User’s Guide)
Replace stylus pen battery.
Is battery worn out?
(For details on how to change the
battery, see “2.2.4 Changing the
Battery in the Stylus Pen” on page 2-4
of this User’s Guide.)
Is pen tip worn down?
Check if the pen tip is worn down or
is too short.
(For details on how to replace the
stylus pen tip, see “2.2.5 Replacing
the Stylus Pen Tip” on page 2-5 of this
User’s Guide.)
Are there any electronic
This product is susceptible to
devices located nearby the electromagnetic noise, so use the
StarBoard such as StarBoard away from devices that
microwave ovens or radio emit noise.
transmitters that emit
electromagnetic noise?
Other
Restart Windows and StarBoard
Software.
Contact technical support.
Stylus pen tip and pen
cursor positions do not
match.
Did you calibrate the pen Calibrate the pen position correctly.
position correctly?
(For details on how to calibrate the
pen, see “Calibration” in the
StarBoard Software x.x User’s Guide)
Contact technical support.
Other
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StarBoard T-19WX
Function button-related problems
In this case
Check this
And do this
Function buttons don’t
operate.
Is the USB cable connected Connect USB cable to PC. (For details
properly?
on how to connect, see “1.4.3
Connection Procedure” on page 1-9 of
this User’s Guide.)
Is the StarBoard Software Function button features require the
running?
StarBoard Software. Use them with
the StarBoard Software running. (For
details on how to use the StarBoard
Software, see the StarBoard Software
x.x User’s Guide.)
StarBoard Software may be Uninstall StarBoard Software, and
damaged or may not be
installed correctly.
then reinstall. (For details on how to
install StarBoard software, see
“StarBoard Software Installation” in
StarBoard Software x.x User’s Guide.)
This product is susceptible to
Are there any electronic
devices located nearby the electromagnetic noise, so use the
StarBoard such as StarBoard away from devices that
microwave ovens or radio emit noise.
transmitters that emit
electromagnetic noise?
Other
Restart Windows and StarBoard
Software.
Contact technical support.
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Appendix
StarBoard T-19WX
3.2 System Specifications
Item
Specification
Product name
StarBoard T-19WX
Model No.
70.53K02G00x* (StarBoard T-19WX), AH00219
Active-Matrix Liquid Crystal Display (TFT)
19 inches 408.24 mm (W)×255.15 mm (H)
1440×900 (WXGA+)
Display
Driver type
characteristics
Effective screen size
Resolution
Pixel pitch
0.2835×0.2835 mm
Standard colours
Brightness
16,700,000 colours
300 cd/m2
Contrast ratio
Viewing angles
Input system
Pen
1000 : 1
right 85°, left 85°, up 80°, down 80°
Electromagnetic induction
Stylus pen
Digitiser
characteristics
(Uses one AAA alkaline dry cell; battery life: approximately 1800
hours**)
Reading accuracy
Tracking speed
Interface
± 0.5 mm
Approximately 130 points per second
USB interface (USB1.1 compliant)
During use: 50°F to 95°F (10°C to 35°C)
in storage: -4°F to 140°F (-20°C to 60°C)
During use: 30 to 80% (no condensation)
Environmental Temperature
conditions
Humidity
in storage: 10 to 80% (no condensation)
DC in
Input/output
VGA in Dsub 15-pin
VGA out Dsub 15-pin
Stereo mini-jack (stereo audio)
USB
Power consumption
50 W or less (2W or less in power saving mode)
Input AC 100 – 240 V, 50/60 Hz, 1.5 A
Output DC 12 V, 5.0 A
Power supply (AC adapter)
External dimensions
Weight
462.0 (W)×348.4 (H)×60.0 (D) mm (without stand)
Approx. 4.6 kg
Stand adjustment
VESA Mount
Adjustable in the range of 8° to 75°
75mm×75mm
Safety Standards, etc.
Software Required
FCC Class B, CE, VCCI Class B, UL / cUL, TUV
StarBoard Software 8.11 or newer version
*
The term “x” as used in this manual denotes the model No. of the product.
** Battery life varies depending on the temperature and humidity of the usage environment.
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StarBoard T-19WX
Compatible Modes
Standard
Dos-Mode
VGA
Resolution
Vertical Reflash (Hz)
Horizontal Scan (KHz)
720 × 400
640 × 480
640 × 480
640 × 480
800 × 600
800 × 600
800 × 600
1024 × 768
1024 × 768
1024 × 768
1280 × 1024
1280 × 1024
1440 x 900
1440 x 900
70
60
72
75
60
72
75
60
70
70
60
75
60
75
31.5
31.5
37.9
37.5
37.9
48.1
46.9
48.4
56.5
56.5
64.0
80.0
55.9
70.6
SVGA
XGA
SXGA
WXGA+
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Appendix
StarBoard T-19WX
3.3 How to Take Care of the StarBoard
Please clean your StarBoard periodically so it will continue to work for a long time.
(1) Cleaning and care
•
•
Use a dry, soft cloth to clean the StarBoard display surface. Do not use
detergents.
Use a diluted detergent without abrasives to clean the StarBoard cabinet area. Do
not use undiluted detergent; rather, mix with water and soak a soft cloth in the
mixture. Wring out cloth thoroughly before wiping.
•
•
Be careful not to scratch the StarBoard surface with fingernails or other hard
objects. That or bumping the StarBoard can damage it.
Never use gasoline, thinner, or other solvents. That can cause the cabinet to
degenerate and printed areas to peal off.
3.4 Consumables
(1) Pen tips for Stylus pen
(2) AAA alkaline dry cell
Enquire at the place of purchase or with technical support for information on how go get
replacements.
3.5 LCD Panel
(1) Please note that even though the LCD panel is produced using extremely
high-precision technology, there may be some dots that are always on or always off,
but this is not a malfunction.
(2) The lifespan of the backlight used in the LCD panel is approximately 50,000 hours.
The backlight used in the LCD panel has a limited lifespan. Contact technical support
if the screen becomes dark, flickers, or will not light up.
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StarBoard T-19WX
3.6 Provisions of Product Warranty
1. During the free warranty service period, if a malfunction occurs during normal use, the
malfunction will be corrected without charge, according to the provisions of the warranty.
Furthermore, if the customer registration card accompanying the warranty is not returned
to our company, the customer information will not be registered, so free repairs might be
unavailable. After receiving this product, please immediately fill out and return this
customer registration card.
2. The warranty coverage is as listed in the following table:
Product Name
Part Name
19-inch LCD monitor
Stylus pen
Warranty Coverage
StarBoard
+
+
+
+
+
+
+
+
–
–
RGB cable
USB cable
AC adapter
Power cable
Audio cable
Stand
Replacement tip for Stylus pen
Other parts
Legend: + Covered by warranty (excluding wear and physical damage)
Not covered by warranty
–
3. Please refer to the warranty about this product’s warranty service period.
4. Even during the warranty period, there will be a repair charge in the following cases:
(1) If the registration card accompanying the warranty is not returned to our company.
(2) If the warranty is not presented.
(3) If specified fields on the registration card accompanying the warranty are not
completed, or if the wording has been changed without authorization.
(4) The warranty applies only to the original purchasers. (It does not apply to a third
party to whom the customer resold this product.)
(5) In the event of a malfunction or damage resulting from the customer’s improper
handling (e.g., a fall, impact, etc., caused by the customer during transportation or
movement).
(6) In the event of problems resulting from handling contrary to the handling and
precautions mentioned in this user’s guide.
(7) In the event of failure or damage resulting from abnormal voltages, pollution or
other natural disasters (e.g., fire, earthquake, lightning).
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(8) In the event of a malfunction in this product caused by the connection to this
product of equipment other than the equipment specified by our company.
(9) In the event that there is no abnormality in this product, but a defect in a part other
than this product was detected or remedied.
(10) In the event of ordinary wear and tear, wear, deterioration, etc., of consumables,
even during normal use.
5. If this product malfunctions, review the contents of this user’s guide. If the problems
remain irreparable, contact technical support. Technical support will determine whether
or not the product must be repaired, so please contact them. If the customer sends the
product to our company without RMA (Return Merchandise Authorization) number, it
might not be covered by warranty.
6. As a rule, the customer is responsible for shipping charges required to send all or part of
the product for repair, etc. Our company will assume responsibility for the return
shipping to the customer.
7. This warranty does not cover labour fees for repair-associated equipment assembly or
disassembly.
8. Incidental damage caused by the failure of this product (e.g., loss of profit that should
have resulted from the use of this product) is outside the scope of this warranty.
9. The aforementioned provisions define this warranty, and they supersede those of all
express or implied warranties that include legal defect liability.
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