HP Hewlett Packard LCD MONITORS S2321A User Manual

S1931a, S2031/S2031a,  
S2231/S2231a, S2331/S2331a, S2321a,  
LCD Monitors  
User Guide  
Important Safety Instructions  
1. Please read all the following instructions carefully and keep this manual for future reference.  
2. Unplug this monitor before cleaning. Do not use liquids or aerosol cleaners to clean the surface of  
the LCD. Use a damp cloth for cleaning.  
3. Do not push the surface of the LCD screen with your hands or any hard article. It may cause  
damage to the circuit or liquid crystal molecules inside the monitor.  
4. Do not expose the equipment to water, rain or moisture.  
5. Do not place the product on any unstable cart, stand or table, shelves etc. It may fall, causing  
serious damage to itself.  
6. Do not block or cover the openings for ventilation with any clothing or sheath. Do not place the  
equipment near a radiator or electrical heater or within a closed space, such as a bookcase, without  
proper ventilation.  
7. Do not place anything on the power cord. Do not locate the power cord where it will be abused by  
persons walking on it.  
8. Never insert any object into this monitor through cabinet slots as it may touch dangerous  
high-voltage points or cause short circuit, resulting in fire or electric shock. Never spill liquid of any  
kind on the monitor.  
9. Follow the suggested resolution of the monitor to decide the resolution setting in the computer to  
enable optimum display.  
10. Avoid displaying the same image on the screen of the monitor for a long time. Otherwise, it may  
cause aging liquid crystal molecules inside the monitor and poor display.  
11. Unplug the monitor to prolong its life cycle when it has been unused for a long time.  
12. Do not attempt to service this monitor yourself since opening or removing the covers may expose  
you to dangerous voltage or other hazards. Refer all servicing to qualified service engineer.  
13. Unplug the monitor and take it to the manufacturer’s service personnel under the following  
circumstances:  
a. When the power cord or plug is damaged or frayed.  
b. If liquid has been spilled into the monitor.  
c. If the monitor has been exposed to rain or water.  
d. If the monitor has been dropped or the cabinet has been damaged.  
e. When the monitor exhibits a distinct change in performance and servicing is needed.  
1
Chapter I. Introduction  
1.1 Features  
Multilingual OSD adjustment  
Compatible with IBM VGA, extended VGA, VESA VGA, SVGA, XGA, and SXGA modes  
Wide range of applicable voltages (AC 100-240V 50/60Hz ) enables direct use without any  
setting.  
Plug-and-play VESA DDC1/ 2B Standard. Compatible with Windows 9x / 2000 / xp / Vista  
operation systems  
1.2 Check list  
Please make sure the following items are included with your LCD monitor;  
The monitor (and the pedestal)  
Lower stand  
Power cord  
Signal cord  
User manual  
Fast installation manual  
Warranty certificate  
Audio cable (select models)  
DVI Cable (select models)  
If any of these items are missing, please contact your dealer for technical support and custom  
service.  
Note: Be sure to save original box and all packing materials for future transport.  
2
Chapter II. Installation  
2.1 Install the pedestal  
Please follow the steps illustrated below to install the pedestal.  
Step 1  
Step 2  
3
2.2 Connect your monitor to your computer  
1. Power off and unplug your computer.  
2. Connect the 15-Pin or 24-Pin ends of the signal cable to the VGA or DVI port of your monitor and  
the VGA or DVI OUT jack on the back of your computer. Secure the screws on both ends of the  
signal cable.  
3. Connect the power cords of your computer and monitor to the nearest electrical outlet.  
4. Power on your computer and monitor. If your monitor displays an image, the installation has been  
successfully done. If the monitor does not display any image, check all the connections.  
Cautions: 1. For installation, please complete signal cord connection before plugging the power cord  
into the electrical outlet to avoid damaging the monitor.  
2. During installation, please support the front frame with your hand at its center of gravity to  
avoid dropping and damaging the monitor.  
Overview of the ports of the monitor:  
1. AC power supply input  
2. Audio signal input  
3. DVI signal input  
4. VGA signal input  
(select models)  
Connecting the Audio Cable (Select Models)  
Connect the built-in monitor speakers to the computer and to the audio connector on the rear  
of the monitor by using the audio cable (provided with select models).  
4
2.3 Disconnect the pedestal  
1. Press the clip button on the pedestal and remove the pedestal from the stand.  
2. Press the clip button on the stand and remove the pedestal from your LCD monitor.  
Note: This monitor uses VESA-compatible 100mmx100mm installation ports.  
5
Chapter III. Monitor overview  
Overview of front panel controls  
1. Menu Button (MENU)  
2. Select Button-(minus)  
3. Select Button+(plus)  
4. OK Button (OK)  
5. Power Button (POWER)  
6
Chapter IV. Operational Instruction  
4.1 Power ON/OFF Switch  
Press this button to power on/off your monitor. Note: The ON/OFF switch does not disconnect your  
monitor from the main voltage. To completely disconnect the main voltage, please remove the  
power plug from the socket.  
4.2 Power indicator  
This indicator lights up in blue when the monitor operates normally. If the monitor runs in  
power-saving mode, this indicator changes to amber. When the monitor is turned off, this indicator is  
unlit.  
4.3 Menu features  
All the following features of your monitor can be accessed and adjusted by using the on screen menu  
(OSD) system.  
1. If your monitor is not powered on, press the "Power” button to turn it on.  
2. Press the "Menu” button to activate the OSD menu. The OSD main menu will be displayed.  
3. To view the main menu or submenu, press the “+” on the front panel of your monitor to scroll up or  
the “-” to scroll down. Then press the "OK" button to select a highlighted function. When the highlight  
scrolls down to the bottom of the menu, it returns to top of the menu. When the highlight scrolls up  
to the  
top of the menu, it returns to bottom of the menu."  
4. To adjust the selected option, press the “+” or “-” button.  
5. Select “Save” and return.  
If you do not want to save the setting, select “Cancel” from the submenu or “Exit” from the main  
menu.  
6. Press the “Menu” button to exit from the OSD menu.  
7
4.4 OSD operational instructions  
Icon  
Main menu option  
Submenu option  
Note  
When the monitor is connected to two  
active and valid video sources, switching  
between the video input sources is  
available. Switching the video input  
signal sources may take you several  
seconds.  
Switch the video  
input (only  
applicable to some  
models)  
To adjust the brightness level of the  
screen.  
Brightness  
Contrast  
To adjust the contrast level of the  
screen.  
To adjust the image on the screen. The  
ambient brightness sensor can also be  
enabled or disabled (only applicable to  
some models)  
Image control  
To automatically adjust the image on the  
screen (only applicable to VGA input).  
Auto-adjustment  
To adjust the horizontal position of an  
image (only applicable to VGA input).  
Horizontal position  
Vertical position  
To adjust the vertical position of an  
image (only applicable to VGA input).  
To minimize the visible vertical lines or  
bars on the screen background.  
Adjusting the clock will change the  
horizontal image on the screen (only  
applicable to VGA input).  
Clock  
To adjust the clock phase of the screen.  
This adjustment eliminates all horizontal  
noises to enable clearer and more lifelike  
images and characters (only applicable  
to VGA input)  
Clock phase  
8
To select the color displayed on the  
screen. The factory default setting is  
“6500 K” or “Custom color”, depending  
on the model of your monitor.  
To select and adjust the color range:  
R – to set the level of red  
G – to set the level of green  
B – to set the level of blue  
To set the color of the screen to comply  
with color standards used in the imaging  
industry.  
Color  
Custom color  
sRGB  
To select the language displayed on the  
OSD menu. The factory default setting  
is “English”.  
Languages  
To select the function of power  
management for your monitor.  
Management  
To adjust the volume.  
Volume  
To adjust the position of the OSD menu  
displayed on the screen.  
OSD horizontal position – to adjust the  
visual position of the OSD menu to the  
right or left of the screen. The factory  
default horizontal position value is 50.  
OSD vertical position – to adjust the  
visual position of the OSD menu up or  
down the screen. The factory default  
vertical position value is 50.  
OSD control  
OSD transparency – to adjust the  
transparency to enable transparent  
background information under the OSD.  
OSD display time – to set the OSD  
display time (in seconds) after the last  
buttonis pressed. The factory default  
setting is “30 seconds”.  
To enable the energy-saving function  
Please select  
On  
Power saver  
off  
The factory default setting is On.  
9
The resolution, refresh rate and frequency  
information will be displayed when the OSD  
main menu is accessed. Please select “On”  
or “Off” as the factory default on-off setting,  
depending on the model of your monitor.  
Management  
(Continued)  
Mode Display  
Monitor status  
The operational status of your monitor will be  
displayed when you power on your monitor.  
To select the positions where the status  
information is displayed:  
Top  
Middle  
Bottom  
Off  
The factory default setting is “Top” or “Off”,  
depending on the model of your monitor.  
Controlling some OSD menu functions, such  
as brightness, contrast and color  
temperature, on your computer is allowed.  
This feature can be set as “On” or “Off”. The  
factory default setting is On.  
DDC/CI  
support  
Power  
Power on/off the indicator (LED) on the  
power button. If the indicator is set as “Off”, it  
will be off all the time.  
indicator on  
the front  
panel  
The following timer adjustment menu options  
are available:  
Set the current time – to set the current time  
in hours and minutes.  
Set the sleep time – to set the desired time  
when your monitor works under the sleeping  
mode.  
Sleep timer  
Set the opening time – to set the desired  
time when your monitor is awakened from  
the sleeping mode.  
Timer - Set “On’ or “Off” status for the Sleep  
Timer. The default setting is “Off”.  
Sleep at once – to activate the sleep mode  
for your monitor  
10  
When the monitor is connected to two  
active and valid video sources, select one  
of them as the default video input.  
The default signal input is DVI.  
Default video  
input  
The change you made will be activated  
after your computer is restarted.  
To select and display important information  
about your monitor.  
Information  
Restore factory  
settings  
The factory default settings will be restored.  
11  
Chapter V. Technical Information  
5.1 Factory preset display mode  
S1931a Model  
Criteria  
Resolution  
Horizontal frequency Vertical frequency  
1
2
3
4
5
6
7
8
640X480 @60 Hz  
720X400 @70 Hz  
800X600 @60 Hz  
1024X768 @60 Hz  
1280X720 @60 Hz  
1280X960 @ 60 Hz  
1280X1024 @60 Hz  
1366X768 @60Hz  
31.469  
31.469  
37.879  
48.363  
45  
59.94  
70.087  
60.317  
60.004  
60  
60  
60.00  
60.02  
59.79  
63.98  
47.71  
S2031 / S2031a Models  
Criteria  
Resolution  
Horizontal frequency Vertical frequency  
1
2
3
4
5
6
7
8
640X480 @60 Hz  
720X400 @70 Hz  
800X600 @60 Hz  
1024X768 @60 Hz  
1280X720 @60 Hz  
1280X1024 @ 60 Hz  
1440X900 @60 Hz  
1600X900 @60Hz  
31.469  
31.469  
37.879  
48.363  
44.77  
63.98  
55.94  
60  
59.94  
70.087  
60.317  
60.004  
59.86  
60.02  
59.89  
60  
S2231 S2231 S2331  
S2331a  
2
a
S23 1a Models  
/
/
/
/
Criteria  
Resolution  
Horizontal frequency Vertical frequency  
1
640X480 @60 Hz  
720X400 @70 Hz  
800X600 @60 Hz  
1024X768 @60 Hz  
1280X720 @60 Hz  
1280X960 @ 60 Hz  
1280X1024 @60 Hz  
1440X900 @ 60 Hz  
1600X1200 @ 60 Hz  
1680X1050 @60 Hz  
1920X1080 @60 Hz  
31.469  
31.469  
37.879  
48.363  
44.77  
60  
59.94  
70.087  
60.317  
60.004  
59.86  
60  
2
3
4
5
6
7
63.98  
55.94  
75  
60.02  
59.89  
60  
8
9
10  
11  
65.29  
67.158  
60  
60  
Note: The factory preset display mode is subject to change without notice.  
12  
5.2 Product specifications  
S1931a Model  
Size  
18.5” wide screen  
Max. resolution  
Recommended resolution  
Horizontal frequency  
Vertical frequency  
Viewable size  
1366x768 @ 60 Hz  
1366x768 @ 60 Hz  
24-83 kHz  
50-76 Hz  
409.8x 230.4 mm  
Viewable angle  
Pitching angle  
170  
-5º to 15º  
Pixel frequency  
OSD functions  
170 MHz  
Brightness, Contrast, Image Control, Languages, Color,  
Management, Information, Restore Factory Setting, Exit, OSD  
Control  
Size (Packing)  
362x 130 x 533 mm  
4.08KG / 5.40KG  
100-240VAC,50/60Hz  
Net weight/ Gross weight  
Power supply  
Altitude (under operational condition) 0 to 3048 m(0 to10000 feet)  
Altitude (under storing condition)  
Input signal  
0 to 12192 m(0 to 40,000 feet)  
DVI/VGA  
Contrast  
1000 : 1  
250 cd/m2  
Brightness  
Response time  
Color displayed  
Power  
5 ms  
16.7 M  
28 W  
Operational environment  
Storing environment  
Temperature: 5-35; humidity: 20% ~ 80%  
Temperature: -20-60; humidity: 10% ~ 85%  
13  
S2031 / S2031a Models  
Size  
20” wide screen  
Max. resolution  
Recommended resolution  
Horizontal frequency  
Vertical frequency  
Viewable size  
1600 x 900 @ 60 Hz  
1600 x 900 @ 60 Hz  
24-83 kHz  
50-76 Hz  
442.8x 249.08 mm  
Viewable angle  
Pitching angle  
170  
-5º to 15º  
Pixel frequency  
OSD functions  
170 MHz  
Brightness, Contrast, Image Control, Languages, Color,  
Management, Information, Restore Factory Setting, Exit, OSD  
Control  
Size (Packing)  
362x 130 x 533 mm  
4.08KG / 5.50KG  
100-240VAC,50/60Hz  
Net weight/ Gross weight  
Power supply  
Altitude (under operational condition) 0 to 3048 m(0 to10000 feet)  
Altitude (under storing condition)  
Input signal  
0 to 12192 m(0 to 40,000 feet)  
DVI/VGA  
Contrast  
1000 : 1  
250 cd/m2  
Brightness  
Response time  
Color displayed  
Power  
5 ms  
16.7 M  
25/28 W  
Operational environment  
Storing environment  
Temperature: 5-35; humidity: 20% ~ 80%  
Temperature: -20-60; humidity: 10% ~ 85%  
14  
S2231 / S2231a Models  
Size  
21.5” wide screen  
Max resolution  
Recommended resolution  
Horizontal frequency  
Vertical frequency  
Viewable size  
1920 X 1080 @60 Hz  
1920 X 1080 @60 Hz  
24-94 kHz  
50-76 Hz  
476.64*268.11 mm  
Pitching angle  
-5º to 15º  
Viewable angle  
Pixel frequency  
OSD functions  
160  
170 MHz  
Brightness, Contrast, Image Control, Languages, Color,  
Management, Information, Restore Factory Setting, Exit, OSD  
Control  
Size (Packing)  
572*120*383 mm  
Net weight/ Gross weight  
Power supply  
4.12 KG / 5.57KG  
100-240VAC,50/60Hz  
Altitude (under operational condition)  
Altitude (under storing condition)  
Input signal  
0 to 3048 m(0 to10000 feet)  
0 to 12192 m(0 to 40,000 feet)  
DVI/VGA  
Contrast  
1000 : 1  
300 cd/m2  
Brightness  
Response time  
5 ms  
Color displayed  
16.7 M  
Power  
45 W/50 W  
Operational environment  
Storing environment  
Temperature: 5-35; Humidity: 20% ~ 80%  
Temperature: -20-60; Humidity: 10% ~ 85%  
15  
/
Models  
S2331  
S2331a  
Size  
23” wide screen  
Max. resolution  
1920 X 1080 @60 Hz  
Recommended resolution  
Horizontal frequency  
Vertical frequency  
Viewable size  
1920 X 1080 @60 Hz  
24-94 kHz  
50-76 Hz  
509.18 × 286.42 mm  
Pitching angle  
-5º to 15º  
Viewable angle  
160  
Pixel frequency  
170 MHz  
OSD functions  
Brightness, Contrast, Image Control, Languages, Color,  
Management, Information, Restore Factory Setting, Exit,  
OSD Control  
Size (Packing)  
405 x 610 x 122 mm  
Net weight/ Gross weight  
Power supply  
4.66KG / 6.37KG  
100-240VAC,50/60Hz  
Altitude (under operational condition)  
Altitude (under storing condition)  
Input signal  
0 to 3048 m(0 to10000 feet)  
0 to 12192 m(0 to 40,000 feet)  
DVI/VGA  
Contrast  
1000 : 1  
300 cd/m2  
Brightness  
Response time  
5 ms  
Color displayed  
16.7 M  
Power  
45 W  
Operational environment  
Storing environment  
Temperature: 5-35; Humidity: 20% ~ 80%  
Temperature: -20-60; Humidity: 10% ~ 85%  
16  
2
Model  
S23 1a  
Size  
23” wide screen  
Max. resolution  
1920 X 1080 @60 Hz  
Recommended resolution  
Horizontal frequency  
Vertical frequency  
Viewable size  
1920 X 1080 @60 Hz  
24-94 kHz  
50-76 Hz  
509.18 × 286.42 mm  
Pitching angle  
-5º to 15º  
Viewable angle  
160  
Pixel frequency  
170 MHz  
OSD functions  
Brightness, Contrast, Image Control, Languages, Color,  
Management, Information, Restore Factory Setting, Exit,  
OSD Control  
Size (Packing)  
405 x 610 x 122 mm  
Net weight/ Gross weight  
Power supply  
4.67 KG / 6.37KG  
100-240VAC,50/60Hz  
Altitude (under operational condition)  
Altitude (under storing condition)  
Input signal  
0 to 3048 m(0 to10000 feet)  
0 to 12192 m(0 to 40,000 feet)  
DVI/VGA  
Contrast  
1000 : 1  
300 cd/m2  
Brightness  
Response time  
5 ms  
Color displayed  
16.7 M  
Power  
55 W  
Operational environment  
Storing environment  
Temperature: 5-35; Humidity: 20% ~ 80%  
Temperature: -20-60; Humidity: 10% ~ 85%  
Note: The above specifications are subject to change without notice.  
17  
5.3 Signal cable connector  
PIN No.  
1
Signal name  
TMDS Data 2-  
TMDS Data 2+  
TMDS Data 2/4 Shield  
NC  
2
3
4
5
NC  
6
DDC Clock  
7
DDC Data  
8
NC  
9
TMDS Data 1-  
TMDS Data 1+  
TMDS Data 1/3 Shield  
NC  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
NC  
+5V Power supply  
Testing cable  
Hot-swap testing  
TMDS Data 0-  
TMDS Data 0+  
TMDS Data 0/5 Shield  
NC  
NC  
TMDS Clock Shield  
TMDS Clock +  
TMDS Clock -  
DVI Interface  
18  
PIN  
1
Signal  
Red Signal  
2
Green Signal  
Blue Signal  
3
4
Ground  
5
Cable testing  
Red Signal Ground  
Green Signal Ground  
Blue Signal Ground  
5 VDC  
6
7
8
9
10  
11  
12  
13  
14  
15  
Null  
Ground  
SDA (for DDC)  
Horizontal synchronization  
Vertical synchronization  
SCL (for DDC)  
VGA Interface  
5.4 Panel testing  
The ratio of valid pixels on each LCD screen reaches 99.99% or higher. However, less than 0.01% of the  
pixels may cause dark dots displayed on the screen.  
19  
A
Safety and Maintenance Guidelines  
Important Safety Information  
A power cord is included with the monitor. If another cord is used, use only a power source and  
connection appropriate for this monitor. For information on the correct power cord set to use with the  
monitor, refer to the "Connecting the Power Cable" section in Setting Up the Monitor  
WARNING! To reduce the risk of electric shock or damage to the equipment:  
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.  
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.  
• Disconnect power from the product by unplugging the power cord from the electrical outlet.  
For your safety, do not place anything on power cords or cables. Arrange them so that no one may  
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical  
outlet, grasp the cord by the plug.  
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,  
setup, posture, and health and work habits for computer users, and provides important electrical and  
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or on  
the documentation CD, if one is included with the monitor.  
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the  
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge  
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips  
provide surge protection; the power strips must be specifically labeled as having this ability. Use a power  
strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if  
surge protection fails.  
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.  
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks,  
speakers, chests, or carts may fall over and cause personal injury.  
Care should be taken to route all cords and cables connected to the LCD monitor so that they can not  
be pulled, grabbed, or tripped over.  
20  
Safety Precautions  
Use only a power source and connection compatible with this monitor, as indicated on the label/  
back plate of the monitor.  
Be sure the total ampere rating of the products connected to the outlet does not exceed the current  
rating of the electrical outlet, and the total ampere rating of the products connected to the power  
cord does not exceed the rating of the power cord. Look on the power label to determine the ampere  
rating (Amps or A) for each device.  
Install your monitor near a power outlet that you can easily reach. Disconnect the monitor by  
grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the  
cord.  
Do not allow anything to rest on the power cord. Do not walk on the cord.  
21  
Maintenance Guidelines  
To enhance the performance and extend the life of the monitor:  
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those  
controls that are covered in the operating instructions. If the monitor is not operating properly or  
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.  
Use only a power source and connection appropriate for this monitor, as indicated on the label/  
back plate of the monitor.  
Be sure the total ampere rating of the products connected to the outlet does not exceed the current  
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does  
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS  
or A) for each device.  
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the  
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.  
Turn the monitor off when not in use. You can substantially increase the life expectancy of the  
monitor by using a screen saver program and turning off the monitor when not in use.  
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked  
or covered. Never push objects of any kind into cabinet slots or other openings.  
Do not drop the monitor or place it on an unstable surface.  
Do not allow anything to rest on the power cord. Do not walk on the cord.  
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.  
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it  
from getting scratched, defaced, or broken.  
Cleaning the Monitor  
1. Turn off the monitor and the computer.  
2. Unplug the monitor from the wall outlet.  
3. Clean the monitor plastics with a clean cloth dampened with water.  
4. Clean the monitor screen with an antistatic screen cleaner.  
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile substances to clean the  
monitor or the screen. These chemicals may damage the cabinet finish as well as the screen.  
Shipping the Monitor  
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.  
22  
B
Agency Regulatory Notices  
Federal Communications Commission Notice  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio or television technician for help.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made to this device that are  
not expressly approved by Hewlett Packard Company may void the user's authority to operate the  
equipment.  
Cables  
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods  
to maintain compliance with FCC Rules and Regulations.  
Declaration of Conformity for Products Marked with the  
FCC Logo (United States Only)  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including interference that may cause  
undesired operation.  
For questions regarding the product, contact:  
23  
Hewlett Packard Company  
P. O. Box 692000, Mail Stop 530113  
Houston, Texas 77269-2000  
Or, call 1-800-HP-INVENT (1-800 474-6836)  
For questions regarding this FCC declaration, contact:  
Hewlett Packard Company  
P. O. Box 692000, Mail Stop 510101  
Houston, Texas 77269-2000  
Or, call (281) 514-3333  
To identify this product, refer to the Part, Series, or Model number found on the product.  
Canadian Notice  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Avis Canadien  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
European Union Regulatory Notice  
This product complies with the following EU Directives:  
Low Voltage Directive 2006/95/EC  
EMC Directive 2004/108/EC  
Ecodesign Directive 2009/125/EC where  
applicable  
CE compliance of this product is valid only if  
powered with the correct CE-marked AC  
adapter provided by HP.  
Compliance with these directives implies conformity to applicable harmonized European standards  
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for  
this product or product family.  
This compliance is indicated by the following conformity marking placed on the product:  
This marking is valid for non-Telecom  
This marking is valid for EU non-  
products and EU harmonized Telecom harmonized Telecom products.  
products (e.g. Bluetooth)  
*Notified body number (used only if  
applicable — refer to the product label).  
24  
The official EU CE declaration of conformity for this device may be found at http://www.hp.eu/  
The point of contact for regulatory matters is Hewlett-Packard GmbH,HQ-TRE,Herrenberger  
Strasse 140,71034 Boeblingen,Germany.  
German Ergonomics Notice  
HP products which bear the "GS" approval mark, when forming part of a system comprising HP brand  
computers, keyboards and monitors that bear the "GS" approval mark, meet the applicable ergonomic  
requirements. The installation guides included with the products provide configuration information.  
Japanese Notice  
Korean Notice  
Power Cord Set Requirements  
The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the  
monitor to operate on input voltages between 100–120V or 200–240V.  
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use  
in the country where you purchased the equipment.  
If you need to obtain a power cord for a different country, you should purchase a power cord that is  
approved for use in that country.  
The power cord must be rated for the product and for the voltage and current marked on the product's  
electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and  
current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum  
of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).  
If you have questions about the type of power cord to use, contact an authorized HP service provider.  
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon  
it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the  
cord exits from the product.  
25  
Japanese Power Cord Requirements  
For use in Japan, use only the power cord received with this product.  
CAUTION: Do not use the power cord received with this product on any other products.  
Product Environmental Notices  
Materials Disposal  
This HP product contains mercury in the fluorescent lamp in the display LCD that might require special  
handling at end-of-life.  
Disposal of this material can be regulated because of environmental considerations. For disposal or  
recycling information, contact the local authorities or the Electronic Industries Alliance (EIA)  
Disposal of Waste Equipment by Users in Private Household in the  
European Union  
This symbol on the product or on its packaging indicates that this product must not be disposed of with  
your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing  
it over to a designated collection point for the recycling or waste electrical and electronic equipment.  
The separate collection and recycling of your waste equipment at the time of disposal will help to  
conserve natural resources and ensure that it is recycled in a manner that protects human health and  
the environment. For more information about where you can drop off your waste equipment for recycling,  
please contact the local city office, the household waste disposal service or the shop where you  
purchased the product.  
Chemical Substances  
HP is committed to providing our customers with information about the chemical substances in our  
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006  
of the European Parliament and Council). A chemical information report for this product can be found  
26  
HP Recycling Program  
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and  
rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/  
Restriction of Hazardous Substances (RoHS)  
A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that  
manufacturers provide Material Content Declarations for certain categories of electronic products  
offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit  
11363-2006  
11363-2006  
27  
Turkey EEE Regulation  
In Conformity with the EEE Regulation  
EEE Yönetmeliğine Uygundur  
28  
C Troubleshooting  
Solving Common Problems  
The following table lists possible problems, the possible cause of each problem, and the recommended  
solutions:  
Problem  
Solution  
Power LED is not on.  
Make sure the Power button is on, and the power cord is properly connected to a grounded  
power outlet and to the monitor.  
Screen is blank.  
Connect the power cord. Turn on the power.  
Connect the video cable properly. See Connect your monitor to your computer"  
for more  
information.  
Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.  
Image appears blurred,  
indistinct, or too dark.  
Press the OK button on the monitor. If this does not correct the image, press  
button to open the OSD menu, and adjust the brightness and contrast scales.  
the Menu  
Image is not centered.  
Press the Menu button to access the OSD menu. Select Image Control, and then select  
Horizontal Position or Vertical Position to adjust the position of the image.  
Check Video Cable appears  
on screen.  
Connect the monitor VGA or DVI-D signal cable to the VGA or DVI-D connector on the  
computer. Be sure that the computer power is off while connecting the video cable.  
Input Signal Out of Range  
appears on screen.  
Restart your computer and enter Safe Mode. Change your settings to a supported setting  
(see the table in " Factory Preset Display Mode" in Technical Information ). Restart your  
computer so that the new settings take effect.  
Picture is fuzzy and has  
ghosting, shadowing  
problem.  
Adjust the contrast and brightness controls.  
Make sure that you are not using an extension cable or switch box. We recommend plugging  
the monitor directly into the graphic card output connector on the back of your computer.  
The auto adjustment feature might fix this problem (VGA input only).  
Make sure the graphics card supports the optimal resolution.  
Unable to set the monitor to  
the optimal resolution.  
Make sure the latest supported driver is installed for the graphics card. For HP and Compaq  
support. For other systems, refer to the Web site for your graphics card.  
Screen is black or displaying Check if your monitor and computer support HDCP. Refer to High-Content Digital Bandwidth  
at a lower resolution while  
displaying high-definition  
(HD) content.  
Protection or http://www.hp.com/support.  
29  
Problem  
Solution  
Unable to hear audio from  
built-in speakers (Select  
models).  
Do the following:  
Ensure the source signal is good by using headphones at the source.  
Press the Menu button to access the OSD menu. Select Management, and then select  
Volume to adjust the volume.  
Turn up the volume.  
Ensure speaker volume is not muted or too low: Click the Windows start button™,  
Control Panel, and Hardware and Sound. Under Audio Devices and Sound, click Adjust  
system volume. Under Main Volume, move the slider up.  
No Plug and Play.  
In order for the Plug and Play feature of the monitor to work, you need a computer and graphic  
card that are compatible with Plug and Play. Check with your computer manufacturer.  
Check the monitor's video cable, and make sure that none of the pins are bent.  
Make sure that the monitor drivers are installed. Monitor drivers are also available at:  
Picture bounces, flickers, or  
Move electrical devices that may cause electrical interference as far away from the monitor as  
wave pattern is present in the possible.  
picture.  
Use the maximum refresh rate that your monitor is capable of at the resolution that you are  
using.  
Monitor is always in sleep  
mode (amber LED).  
The computer power switch should be in the On position.  
The computer graphic card should be snugly seated in its slot.  
Check that the monitor video cable is properly connected to the computer.  
Inspect the monitor video cable, and make sure that none of the pins are bent.  
Check that your computer is operational: Press the Caps Lock key and observe the Caps Lock  
LED found on most keyboards. The LED should either turn on or off after hitting the Caps Lock  
key.  
Getting Support from hp.com  
Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support  
Select your country/region, and then follow the links to the support page for your monitor.  
Preparing to Call Technical Support  
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call  
technical support. For technical support contact information, refer to the printed documentation included  
with the monitor.  
Have the following information available when you call:  
Monitor model number (located on label on back of monitor)  
Monitor serial number (located on label on back of monitor or in the OSD display in the Information  
menu)  
Purchase date on invoice  
30  
Conditions under which the problem occurred  
Error messages received  
Hardware configuration  
Name and version of hardware and software you are using  
Locating the Rating Label  
The rating label on the monitor provides the product number and serial number. You may need these  
numbers when contacting HP about your monitor model.  
The rating label is on the back of the monitor.  
31  

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