HP Hewlett Packard Hewlett Packard Computer Monitor CQ1859E User Manual

CQ1859, CQ1859e, and CQ1859s LCD  
Monitors  
User Guide  
About This Guide  
This guide provides information on setting up the monitor, installing drivers, using the on-screen display  
menu, troubleshooting and technical specifications.  
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily  
harm or loss of life.  
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage  
to equipment or loss of information.  
NOTE: Text set off in this manner provides important supplemental information.  
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iii  
iv  
About This Guide  
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Table of contents  
2 Safety and Maintenance Guidelines  
3 Setting Up the Monitor  
4 Operating the Monitor  
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Appendix A Troubleshooting  
Appendix B Technical Specifications  
Appendix C Agency Regulatory Notices  
Disposal of Waste Equipment by Users in Private Household in the European  
Appendix D LCD Monitor Quality and Pixel Policy  
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1 Product Features  
CQ1859, CQ1859e, and CQ1859s LCD Monitors  
The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The  
monitor features include:  
47 cm (18.5-inch) diagonal viewable area display with 1366 × 768 resolution, plus full-screen  
support for lower resolutions; includes custom scaling for maximum image size while preserving  
original aspect ratio  
Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side  
Tilt capability  
Video signal input to support VGA analog with VGA signal cable provided  
Internal speakers with audio cable included  
Plug and play capability if supported by the system  
Security slot provision on rear of monitor for optional cable lock  
Cable management feature for placement of cables and cords  
On-Screen Display (OSD) adjustments in several languages for easy setup and screen  
optimization  
Software and documentation CD that includes monitor drivers and product documentation  
Energy saver feature to meet requirements for reduced power consumption  
Intelligent Management AssetControl  
Compliant with European Union CE Directives  
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CQ1859, CQ1859e, and CQ1859s LCD Monitors  
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2 Safety and Maintenance Guidelines  
Important Safety Information  
A power cord is included with the monitor. If another cord is used, use only a power source and  
connection appropriate for this monitor. For information on the correct power cord set to use with the  
monitor, refer to the Power Cord Set Requirements on page 28 in Appendix C.  
WARNING! To reduce the risk of electric shock or damage to the equipment:  
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.  
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.  
• Disconnect power from the product by unplugging the power cord from the electrical outlet.  
For your safety, do not place anything on power cords or cables. Arrange them so that no one may  
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical  
outlet, grasp the cord by the plug.  
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,  
setup, posture, and health and work habits for computer users, and provides important electrical and  
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or on  
the documentation CD, if one is included with the monitor.  
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the  
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge  
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips  
provide surge protection; the power strips must be specifically labeled as having this ability. Use a power  
strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if  
surge protection fails.  
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Maintenance Guidelines  
To enhance the performance and extend the life of the monitor:  
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those  
controls that are covered in the operating instructions. If the monitor is not operating properly or  
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.  
Use only a power source and connection appropriate for this monitor, as indicated on the label/  
back plate of the monitor.  
Be sure the total ampere rating of the products connected to the outlet does not exceed the current  
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does  
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS  
or A) for each device.  
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the  
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.  
Turn the monitor off when not in use. You can substantially increase the life expectancy of the  
monitor by using a screen saver program and turning off the monitor when not in use.  
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.  
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked  
or covered. Never push objects of any kind into cabinet slots or other openings.  
Do not drop the monitor or place it on an unstable surface.  
Do not allow anything to rest on the power cord. Do not walk on the cord.  
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.  
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent  
it from getting scratched, defaced, or broken.  
Cleaning the Monitor  
1. Turn off the monitor and unplug the power cord from the back of the unit.  
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.  
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.  
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.  
Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the  
electronics.  
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner,  
or any volatile substance to clean the monitor screen or cabinet. These chemicals may damage the  
monitor.  
Shipping the Monitor  
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.  
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Maintenance Guidelines  
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3 Setting Up the Monitor  
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other  
attached devices, then follow the instructions below.  
Installing the Monitor Stand  
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-  
uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its  
normal condition.  
1. Lift the monitor panel from its box and place it face down on a flat surface covered by a dry, clean  
cloth.  
2. Assemble the monitor stand by snapping the top of the backplate into the cylindrical portion of the  
stand.  
Figure 3-1 Assembling the Monitor Stand  
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3. Slide the hooks at the top of the stand into the slots on the rear of the monitor panel (1) then snap  
the latches on the stand into the latch holes on the monitor (2).  
Figure 3-2 Installing the Monitor Stand  
Rear Components  
Figure 3-3 Rear Components  
Component  
Function  
1
2
3
AC Power Connector  
Connects the AC power cord to the monitor.  
Connects the audio cable to the monitor.  
Connects the VGA cable to the monitor.  
Audio  
VGA  
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Rear Components  
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Connecting the Cables  
1. Place the monitor in a convenient, well-ventilated location near the computer.  
NOTE: Before connecting the cables, route them through the opening on the monitor's stand, if  
desired.  
2. Connect one end of the VGA signal cable to the VGA connector on the monitor and connect the  
other end of the cable to the VGA connector on the computer.  
3. Connect one end of the provided audio cable to the audio connector on the monitor and connect  
the other end of the cable to an audio output connector on the rear panel of the computer.  
4. Connect one end of the power cable to the AC power connector on the monitor and connect the  
other end of the cable to an electrical wall outlet.  
Figure 3-4 Connecting the Cables  
WARNING! To reduce the risk of electric shock or damage to the equipment:  
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.  
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.  
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.  
For your safety, do not place anything on power cords or cables. Arrange them so that no one may  
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical  
outlet, grasp the cord by the plug.  
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Adjusting the Monitor Stand  
You can adjust the monitor's tilt back position from 10 degrees to 30 degrees.  
Figure 3-5 Tilting the Monitor  
Turning on the Monitor  
1. Press the power button on the computer to turn it on.  
2. Press the power button on the side of the monitor to turn it on.  
CAUTION: Burn-in image damage may occur on monitors that display the same static image on  
screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you  
should always activate a screen saver application or turn off the monitor when it is not in use for a  
prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors  
with a “burned-in image” are not covered under the HP warranty.  
* A prolonged period of time is 12 consecutive hours of non-use.  
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the side of the  
monitor, then select Management > Bezel Power LED > Off.  
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message  
shows the current active input signal, the current preset display resolution, and the recommended preset  
display resolution.  
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Adjusting the Monitor Stand  
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Locating the Rating Labels  
The rating labels on the monitor provide the spare part number, product number, and serial number.  
You may need these numbers when contacting HP about the monitor model. The rating labels are  
located on the rear panel of the monitor display head.  
Figure 3-6 Locating the Rating Labels  
Installing a Cable Lock  
You can secure the monitor to a fixed object with an optional cable lock available from HP.  
NOTE: For more information on HP accessories, go to http://www.hp.com/go/options.  
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4 Operating the Monitor  
Software and Utilities  
The CD that comes with the monitor contains files you can install on the computer:  
an .INF (Information) file  
an .ICM (Image Color Matching) file  
auto-adjustment pattern utility  
additional software for the monitor model  
NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP  
monitors support Web site. See Downloading from the Worldwide Web on page 10 in this chapter.  
The Information File  
The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor  
compatibility with the computer’s graphics adapter.  
This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without  
installing the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is  
VESA DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play does  
not work through separate BNC type connectors or through distribution buffers/boxes.  
The Image Color Matching File  
The .ICM files are data files that are used in conjunction with graphics programs to provide consistent  
color matching from monitor screen to printer, or from scanner to monitor screen. This file is activated  
from within graphics programs that support this feature.  
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)  
Profile Format specification.  
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Software and Utilities  
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Installing the .INF and .ICM Files  
After you determine that you need to update, you can install the .INF and .ICM files from the CD or  
download them.  
Installing from the CD  
To install the .INF and .ICM files on the computer from the CD:  
1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed.  
2. View the Monitor Driver Software Readme file.  
3. Select Install Monitor Driver Software.  
4. Follow the on-screen instructions.  
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.  
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the CD  
in the event of an installation error. Refer to the Monitor Driver Software Readme file on the CD.  
Downloading from the Worldwide Web  
To download the latest version of .INF and .ICM files from the HP monitors support Web site:  
1. Refer to http://www.hp.com/support and select the country region.  
2. Follow the links for the monitor to the support page and download page.  
3. Ensure the system meets the requirements.  
4. Download the software by following the instructions.  
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Using the Auto-Adjustment Function  
You can optimize the screen performance for the VGA (analog) input by using the Auto/OK button on  
the monitor and the auto-adjustment pattern software utility on the CD provided.  
This procedure can correct the following image quality conditions:  
Fuzzy or unclear focus  
Ghosting, streaking or shadowing effects  
Faint vertical bars  
Thin, horizontal scrolling lines  
An off-center picture  
To use the auto-adjustment feature:  
1. Allow the monitor to warm up for 20 minutes before adjusting.  
2. Press the Auto/OK button on the monitor side panel.  
You can also press the Menu button, then select Image Control > Auto-Adjustment from  
the OSD Main Menu. Refer to Adjusting the Monitor Settings on page 13 in this chapter.  
If the result is not satisfactory, continue with the procedure.  
3. Insert the CD in the disc drive. The CD menu is displayed.  
4. Select Open Auto-Adjustment Software. The setup test pattern is displayed.  
5. Press the Auto/OK button on the monitor side panel to produce a stable, centered image.  
6. Press the ESC key or any other key on the keyboard to exit the test pattern.  
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Side Panel Controls  
Table 4-1 Monitor Side Panel Controls  
Control  
Function  
1
2
3
Auto/OK  
If the OSD menu is inactive, press to activate the auto  
adjustment feature to optimize the screen image.  
If the OSD menu is on, press to select the highlighted menu  
item.  
Quick View/Plus  
Volume/Minus  
If the OSD menu is inactive, press to open the Quick View  
OSD sub-menu.  
If the OSD menu is on, press to navigate forward through the  
OSD menu and increase adjustment levels.  
If the OSD menu is inactive, press to open the Volume  
adjustment OSD sub-menu.  
If the OSD menu is on, press to navigate backward through  
the OSD menu and decrease adjustment levels.  
4
5
Menu  
Opens, selects or exits the OSD menu.  
Power LED  
Green = Fully powered.  
Amber = Sleep mode.  
Flashing Amber = Sleep Timer mode.  
Turns the monitor on or off.  
6
Power  
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Adjusting the Monitor Settings  
The monitor settings can be adjusted from the On-Screen Display (OSD) menu.  
NOTE: If there is a problem with the display settings, try resetting the settings to the factory defaults  
by opening the OSD and selecting Factory Reset from the OSD menu.  
Using the On-Screen Display Menu  
Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To  
access the OSD, do the following:  
1. If the monitor is not already on, press the Power button to turn on the monitor.  
2. To access the OSD Menu, press the Menu button on the monitor’s side panel.  
3. To navigate through the OSD Menu, press the + (Plus) button on the monitor’s side panel to scroll  
up, or the (Minus) button to scroll in reverse.  
4. To select an item from the OSD Menu, use the + or buttons to scroll to and highlight your selection,  
then press the OK button to select that function.  
5. Adjust the item using the + or buttons on the side panel to adjust the scale.  
6. After adjusting the function, select Save and Return, or Cancel if you don’t want to save the setting,  
then select Exit from the Main Menu.  
NOTE: If the buttons remain untouched for 10 seconds while displaying a menu, new adjustments will  
be discarded and the settings will revert to previous settings and exit the menu.  
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Adjusting the Monitor Settings 13  
   
OSD Menu Selections  
The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.  
After changing an OSD menu item, and if the menu screen has these options, you may choose to:  
Cancel—to return to the previous menu level.  
Save and Return—to save all changes and return to the OSD Main Menu screen. This Save and  
Return option is only active if you change a menu item.  
Table 4-2 OSD Menu  
Icon  
Main Menu  
Submenu  
Description  
Brightness  
Adjustable scale  
Adjusts the brightness level of the screen. The factory  
default range is 90.  
Contrast  
Color  
Adjustable scale  
Adjusts the contrast level of the screen. The factory  
default range is 80.  
Selects the screen color. The factory default is 6500K  
or Custom Color, depending on the model.  
9300 K  
6500 K  
sRGB  
Changes to slightly blueish white.  
Changes to slightly reddish white.  
Sets your screen colors to adapt to the color standards  
used in the image technology industry.  
Quick View  
Select from the following viewing modes:  
Movie  
Photo  
Gaming  
Text  
Custom (settings saved when you adjust the  
Brightness, Contrast, or Color in one of the other  
Quick View options)  
Custom Color  
Selects and adjusts your own color scales:  
R—sets your own red color levels  
G—sets your own green color levels  
B—sets your own blue color levels  
Reset  
Resets the Color menu to the Factory default 6500K  
setting, and resets Quick View to the default Text  
option. It will not reset or affect Custom Color RGB  
settings.  
Image Control  
Adjusts the screen image.  
Auto Adjustment  
Clock  
Automatically adjusts the screen image.  
Minimizes any vertical bars or strips visible on the  
screen background. Adjusting the Clock will also  
change the horizontal screen image.  
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Table 4-2 OSD Menu (continued)  
Icon  
Main Menu  
Submenu  
Description  
Clock Phase  
Adjusts the focus of the display. This adjustment  
allows you to remove any horizontal noise and clear or  
sharpen the image of characters.  
Horizontal Position  
Vertical Position  
Custom Scaling  
Adjusts the position of the screen image left and right.  
Adjusts the position of the screen image up and down.  
Selects the method on how displayed information on  
the monitor will be formatted. Select:  
Fill to Screen - image fills the entire screen and  
may look distorted or elongated because of non-  
proportional scaling of height and width  
Fill to Aspect Ratio - image is sized to fit the  
screen and maintains proportional image  
Sharpness (non-native Adjusts the screen image to look sharper or soft.  
modes)  
OSD Control  
Provides a menu for adjusting the on-screen display  
(OSD) controls.  
Horizontal OSD  
Position  
Changes the viewing position of the OSD menu to the  
left or right area of the screen. The factory default  
range is 50.  
Vertical OSD Position  
Changes the viewing position of the OSD menu to the  
top or bottom area of the screen. The factory default  
range is 50.  
OSD Transparency  
OSD Timeout  
Adjust to view the background information through the  
OSD.  
Sets the time duration in seconds that the OSD is  
visible after the last button is pressed. The range is 5  
– 60 seconds. The factory default is 30 seconds.  
Management  
Selects the OSD and power management features of  
the monitor.  
Power Saver  
Enables the power saving feature. Select:  
On  
Off  
The factory default is On.  
Power On Recall  
Restores power to the monitor following an  
unexpected removal of power. Select:  
On  
Off  
The factory default is On.  
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Adjusting the Monitor Settings 15  
Table 4-2 OSD Menu (continued)  
Icon  
Main Menu  
Submenu  
Description  
Mode Display  
Displays the resolution, refresh rate and frequency  
information on the screen each time the OSD Main  
Menu is accessed. Select:  
On  
Off  
The factory default is On.  
Monitor Status  
Displays the operating status of the monitor each time  
the monitor is powered on. Select the location to  
display the status to:  
Top  
Middle  
Bottom  
Off  
The factory default is Top.  
DDC/CI Support  
Allows the computer to control some OSD menu  
features such as brightness, contrast and color  
temperature. Set to:  
On  
Off  
The factory default is On.  
Bezel Power LED  
Volume  
Turns off the power LED on the side panel of the  
monitor. The factory default is On.  
Adjusts the volume of the monitor speakers. The  
ranges is 0 – 100. The factory default setting is 90.  
Sleep Timer  
Provides the timer adjustment menu options:  
Set Current Time—sets the current time in hours  
and minutes  
Set Sleep Time—sets the time you want to place  
the monitor in sleep mode  
Set on Time—sets the time you want the monitor  
to wake up from sleep mode  
Timer—sets the Sleep Timer feature On or Off.  
The default setting is Off.  
Sleep Now—immediately sets the monitor to  
enter sleep mode  
Language  
Selects the language in which the OSD menu is  
displayed. The factory default is English.  
Information  
Selects and displays important information about the  
monitor.  
Current Settings  
Provides the current input video mode.  
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Table 4-2 OSD Menu (continued)  
Icon  
Main Menu  
Submenu  
Description  
Recommended  
Settings  
Provides the recommended resolution mode and  
refresh rate for the monitor.  
Serial Number  
Reports the serial number of the monitor. The serial  
number is needed if contacting HP technical support.  
FW Version  
Reports the firmware version of the monitor.  
Reports the total hours of backlight operation.  
Backlight Hours  
Service Support  
Factory Reset  
Exit  
Returns all OSD menu settings and DDC/CI controls  
to the factory default settings, except the Language.  
Exits the OSD menu screen.  
Optimizing Digital Conversion  
Two controls in the on-screen display can be adjusted to improve image performance: Clock and Clock  
Phase.  
NOTE: The Clock and Clock Phase controls are adjustable only when using an analog input. These  
controls are not adjustable for digital inputs.  
The Clock must first be set correctly since the Clock Phase settings are dependent on the main Clock  
setting. Use these controls only when the auto-adjustment function does not provide a satisfactory  
image.  
Clock—Increases/decreases the value to minimize any vertical bars or stripes visible on the screen  
background.  
Clock Phase—Increases/decreases the value to minimize video distortion or video jitter.  
NOTE: When using the controls, you will obtain the best results by using the auto-adjustment pattern  
software utility provided on the CD.  
When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue  
adjusting the values until the distortion disappears. To restore the factory settings, select Yes from the  
Factory Reset menu in the on-screen display.  
Identifying Monitor Conditions  
Special messages will appear on the monitor screen when identifying the following monitor conditions:  
Monitor Status—When the monitor is powered on, a Monitor Status message is displayed for five  
seconds. The message shows the current active input signal, the current preset display resolution,  
and the recommended preset display resolution.  
Input Signal Out of Range—Change resolution setting to 1366 x 768 – 60Hz—Indicates the  
monitor does not support the input signal because the resolution and/or refresh rate are set higher  
than the monitor supports.  
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Identifying Monitor Conditions 17  
   
No Source Signal—Indicates the monitor is not receiving a video signal from the PC on the monitor  
video input connector. Check to determine if the PC or input signal source is off or in the power  
saving mode.  
Auto Adjustment in Progress—Indicates the auto-adjustment function is active.  
Monitor Going to Sleep—Indicates the screen display is entering a sleep mode.  
Check Video Cable—Indicates the video cable is not properly connected to the computer.  
Dynamic Contrast Ratio On—Indicates that Dynamic Contrast Ratio has been turned on. This  
only occurs if Movie mode is selected from the Quick View sub-menu in the OSD.  
Dynamic Contrast Ratio Off—Indicates that Dynamic Contrast Ratio has been turned off. This  
only occurs if Movie mode is changed to another viewing mode in the Quick View OSD sub-menu.  
Speaker Self-Test In Progress—Indicates the monitor is testing the left and right speakers.  
Settings Saved as Custom—Indicates that a Custom setting has been saved in the Quick View  
sub-menu. This occurs If a preset is selected in the Quick View menu then the Brightness, Contrast,  
or Color is also changed in the OSD.  
Sleep Timer Mode  
The Sleep Timer mode is an energy-saving feature that enables you to set a time for the monitor to  
power on and off at the same time every day. This also extends the life of the backlight bulbs in the  
monitor. The Sleep Timer has five settings:  
Set Current Time  
Set Sleep Time  
Set On Time  
Timer: On/Off  
Sleep Now  
To set the timer:  
1. Press the Menu button on the monitor side panel to display the OSD Menu.  
2. Scroll down and highlight Management.  
3. Press the OK button to select Management.  
4. Scroll down and highlight and select Sleep Timer > Set Current Time.  
NOTE: You must set the current local time before you reset the time for Sleep Time or On  
Time. Note that the time is displayed in a 24–hour clock format. For example, 1:15 p.m. is displayed  
as 13 hours 15 minutes.  
A power failure or loss of power to the monitor will cause the timer to reset to 00:00. If this occurs,  
you will need to reset the sleep timer mode.  
5. Press the OK button once to enter the adjustment mode for hours.  
6. Press the - (Minus) or + (Plus) button to adjust the hour.  
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7. Press the OK button again to enter the time for minutes.  
8. Press the - (Minus) or + (Plus) button to adjust the minutes.  
9. Press the OK button to lock in the time chosen.  
10. After setting the current time, the highlight automatically skips to Set Sleep Time. Repeat steps 6  
through 9 to set Sleep Time.  
11. If you do not want to set Sleep Time, press the OK button twice, then select Save and Return to  
exit the menu.  
12. After setting Sleep Time, the highlight automatically skips to Set On Time. Repeat steps 6 through  
9 to set On Time.  
13. Set the Timer mode to On to activate the Sleep Timer settings.  
14. When you are finished, select Save and Return to exit the menu.  
The fifth selection, Sleep Now, turns the monitor backlights off immediately and stays in sleep mode  
until the next On Time activates or a monitor button is pressed.  
sRGB Support  
The monitor is designed to support sRGB for color management, which adapts to the color standards  
used in the image technology industry.  
To take advantage of the sRGB support, you will need to change the monitor’s color temperature to  
sRGB and install the sRGB color profile (ICM) file.  
NOTE: The sRGB color temperature preset will improve the color accuracy of sRGB images on the  
computer monitor, but some color variation may still occur.  
Changing the Color Temperature  
1. Press the Menu button on the side panel of the monitor to launch the Main Menu of the OSD.  
2. Select Color.  
3. Select sRGB.  
4. Select Save and Return to exit the menu.  
Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP  
NOTE: To complete the following procedure, you must be logged in as an administrator or a member  
of the administrator’s group. If the computer is connected to a network, network policy settings may  
prevent you from completing this procedure. The sRGB ICM file does not support Windows 95 and  
Windows NT operating systems.  
1. Click the Display icon in the Control Panel.  
2. In the Display Properties windows, select the Settings tab, then click the Advanced button.  
3. Select the Color Management tab, then click the Add button to open the Add Profile  
Association dialog box.  
4. Select the sRGB Color Space Profile.icm file, then click the Add button  
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sRGB Support 19  
     
5. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select  
sRGB Color Space Profile, then click Set as Default button.  
6. Click Apply or OK.  
Installing the sRGB ICM File for Microsoft Windows Vista  
1. Click Appearance and Personalization icon in the Control Panel.  
2. Click Personalization.  
3. Click Display Settings.  
4. Click the Advanced Settings button.  
5. Click the Color Management tab, then click the Color Management button.  
6. Click the Advanced tab, then click the Change System Defaults button.  
7. On the Devices tab, click theAdd button.  
8. Select the RGB Color Space Profile.icm file, then click the OK button.  
9. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select  
sRGB Color Space Profile, then click the Set as Default button.  
20 Chapter 4 Operating the Monitor  
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A Troubleshooting  
Solving Common Problems  
The following table lists possible problems, the possible cause of each problem, and the recommended  
solutions.  
Problem  
Possible Cause  
Solution  
Screen is blank.  
Power cord is disconnected.  
Connect the power cord.  
Power button on side panel of Press the side panel power button.  
the monitor is turned off.  
Video cable is improperly  
connected.  
Connect the video cable properly. Refer to Chapter  
information.  
Screen blanking is active.  
Press any key on the keyboard or move the mouse  
to inactivate the screen blanking utility.  
Screen image appears distorted; text is The computer’s graphics card Set the computer’s display resolution to the same  
fuzzy or blurred; image quality is  
degraded.  
resolution is set lower or higher mode as the monitor’s recommended native screen  
than the monitor’s native  
resolution.  
resolution to provide the best picture quality.  
Image appears blurred, indistinct, or  
too dark.  
Brightness and contrast are  
too low.  
Press the Auto/OK button on the side panel. If this  
does not correct the image, press the Menu button  
to open the OSD Menu, and adjust the brightness  
and contrast scales as needed.  
Image is not centered  
Position may need adjustment. Press the Menu button to access the OSD menu.  
Select Image Control/Horizontal Position or Vertical  
Position to adjust the horizontal or vertical position  
of the image.  
Check Video Cable is displayed on  
screen.  
Monitor video cable is  
disconnected.  
Connect the video cable between the computer and  
monitor. Be sure that the computer power is off while  
connecting the video cable.  
Input Signal Out of Range. Change  
Settings to 1366 x 768 @ 60Hz is  
displayed on screen.  
Video resolution and/or refresh Restart the computer and enter Safe Mode. Change  
rate are set higher than what  
the monitor supports.  
the settings to a supported setting (see Recognizing  
the computer so that the new settings take effect.  
The monitor is off but it did not seem to The monitor's power saving  
enter into a low-power sleep mode. control is disabled.  
In the monitor's OSD menu, select Management >  
Power Saver. The control should be set to On to  
allow the monitor to enter into low-power modes.  
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Solving Common Problems 21  
   
Online Technical Support  
For the online access to technical support information, self-solve tools, online assistance, community  
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to  
Preparing to Call Technical Support  
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical  
support. Have the following information available when you call:  
Monitor model number  
Monitor serial number  
Purchase date on invoice  
Conditions under which the problem occurred  
Error messages received  
Hardware configuration  
Name and version of the hardware and software you are using  
22 Appendix A Troubleshooting  
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B Technical Specifications  
NOTE: All performance specifications are provided by the component manufacturers. Performance  
specifications represent the highest specification of all HP's component manufacturers' typical level  
specifications for performance and actual performance may vary either higher or lower.  
CQ1859, CQ1859e, and CQ1859s Models  
Table B-1 Specifications  
Display  
47 cm wide screen  
TFT LCD  
18.5 inches wide screen  
18.5 inch diagonal  
Type  
Viewable Image Size  
Speakers  
47 cm diagonal  
1 watt per channel  
10° to 30°  
Tilt  
Maximum Weight (Unpacked)  
Dimensions (includes base at 10° tilt)  
Height  
2.9 kg  
6.39 lbs.  
30.24 cm  
11.91 inches  
5.15 inches  
17.81 inches  
13.09 cm  
Depth  
45.25 cm  
Width  
Maximum Graphic Resolution  
Optimum Graphic Resolution  
Text Mode  
1366 x 768 (60 Hz) analog input  
1366 x 768 (60 Hz) analog input  
720 × 400  
Dot Pitch  
0.10 (H) × 0.30 (W) mm  
85 PPI  
Pixels Per Inch  
Horizontal Frequency  
Vertical Refresh Rate  
Environmental Requirements Temperature  
24 to 83 kHz  
50 to 76 Hz  
5 to 35° C  
41 to 95° F  
-4 to 140° F  
Operating Temperature  
Storage Temperature  
Relative Humidity  
Power Source  
-20 to 60° C  
20 to 80%  
100 – 240 VAC 50/60 Hz  
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CQ1859, CQ1859e, and CQ1859s Models 23  
   
Table B-1 Specifications (continued)  
Altitude:  
0 to 3657.6 m  
0 to 12,000 feet  
0 to 40,000 feet  
Operating  
0 to 12192 m  
Storage  
Power Consumption (maximum)  
Input Terminal  
30 watts  
One VGA connector with cable included  
Recognizing Preset Display Resolutions  
The display resolutions listed below are the most commonly used modes and are set as factory defaults.  
This monitor automatically recognizes these preset modes and they will appear properly sized and  
centered on the screen.  
CQ1859, CQ1859e, and CQ1859s Models  
Table B-2 Factory Preset Modes  
Preset  
Pixel Format  
640 × 480  
Horz Freq (kHz)  
31.469  
Vert Freq (Hz)  
59.940  
70.087  
60.317  
60.004  
60.00  
1
2
3
4
5
6
7
720 × 400  
31.469  
800 × 600  
37.879  
1024 × 768  
1280 × 960  
1280 × 1024  
1366 × 768  
48.363  
60.00  
63.98  
60.02  
47.712  
59.79  
Entering User Modes  
The video controller signal may occasionally call for a mode that is not preset if:  
You are not using a standard graphics adapter.  
You are not using a preset mode.  
It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen  
display. Your changes can be made to any or all of these modes and saved in memory. The monitor  
automatically stores the new setting, then recognizes the new mode just as it does a preset mode. In  
addition to the factory preset modes, there are 10 user modes that can be entered and stored.  
Energy Saver Feature  
When the monitor is in its normal operating mode, the monitor uses less than 28 watts.  
The monitor also supports a reduced power state. The reduced power state will be entered into if the  
monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon  
detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and  
the power light is turned amber. When the monitor is in the reduced power state, the monitor will utilize  
24 Appendix B Technical Specifications  
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less than 2 watts of power. There is a brief warm up period before the monitor will return to its normal  
operating mode.  
Refer to the computer manual for instructions on setting energy saver features (sometimes called power  
management features).  
NOTE: The above power saver feature only works when connected to computers that have energy  
saver features.  
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enter  
into the reduced power state at a predetermined time. When the monitor's Energy Saver utility causes  
the monitor to enter the reduced power state, the power light blinks amber.  
ENWW  
Energy Saver Feature 25  
C Agency Regulatory Notices  
Federal Communications Commission Notice  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur  
in a particular installation. If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
Consult the dealer or an experienced radio or television technician for help.  
Modifications  
The FCC requires the user to be notified that any changes or modifications made to this device that are  
not expressly approved by Hewlett Packard Company may void the user's authority to operate the  
equipment.  
Cables  
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods  
to maintain compliance with FCC Rules and Regulations.  
Declaration of Conformity for Products Marked with the  
FCC Logo (United States Only)  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including interference that may cause  
undesired operation.  
For questions regarding the product, contact:  
26 Appendix C Agency Regulatory Notices  
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Hewlett Packard Company  
P. O. Box 692000, Mail Stop 530113  
Houston, Texas 77269-2000  
Or, call 1-800-HP-INVENT (1-800 474-6836)  
For questions regarding this FCC declaration, contact:  
Hewlett Packard Company  
P. O. Box 692000, Mail Stop 510101  
Houston, Texas 77269-2000  
Or, call (281) 514-3333  
To identify this product, refer to the Part, Series, or Model number found on the product.  
Canadian Notice  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Avis Canadien  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel  
brouilleur du Canada.  
European Union Regulatory Notice  
This product complies with the following EU Directives:  
Low Voltage Directive 2006/95/EC  
EMC Directive 2004/108/EC  
Compliance with these directives implies conformity to applicable harmonized European standards  
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for  
this product or product family.  
This compliance is indicated by the following conformity marking placed on the product:  
This marking is valid for non-Telecom  
This marking is valid for EU non-  
products and EU harmonized Telecom harmonized Telecom products.  
products (e.g. Bluetooth)  
*Notified body number (used only if  
applicable — refer to the product label).  
ENWW  
Canadian Notice 27  
     
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany  
German Ergonomics Notice  
HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand  
computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic  
requirements. The installation guides included with the products provide configuration information.  
Japanese Notice  
Korean Notice  
Power Cord Set Requirements  
The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the  
monitor to operate on input voltages between 100–120V or 200–240V.  
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use  
in the country where you purchased the equipment.  
If you need to obtain a power cord for a different country, you should purchase a power cord that is  
approved for use in that country.  
The power cord must be rated for the product and for the voltage and current marked on the product's  
electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and  
current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum  
of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).  
If you have questions about the type of power cord to use, contact an authorized HP service provider.  
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon  
it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the  
cord exits from the product.  
Japanese Power Cord Requirements  
For use in Japan, use only the power cord received with this product.  
CAUTION: Do not use the power cord received with this product on any other products.  
28 Appendix C Agency Regulatory Notices  
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Product Environmental Notices  
Materials Disposal  
This HP product contains mercury in the fluorescent lamp in the display LCD that might require special  
handling at end-of-life.  
Disposal of this material can be regulated because of environmental considerations. For disposal or  
recycling information, contact the local authorities or the Electronic Industries Alliance (EIA)  
Disposal of Waste Equipment by Users in Private Household in the  
European Union  
This symbol on the product or on its packaging indicates that this product must not be disposed of with  
your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing  
it over to a designated collection point for the recycling or waste electrical and electronic equipment.  
The separate collection and recycling of your waste equipment at the time of disposal will help to  
conserve natural resources and ensure that it is recycled in a manner that protects human health and  
the environment. For more information about where you can drop off your waste equipment for recycling,  
please contact the local city office, the household waste disposal service or the shop where you  
purchased the product.  
Chemical Substances  
HP is committed to providing our customers with information about the chemical substances in our  
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006  
of the European Parliament and Council). A chemical information report for this product can be found  
HP Recycling Program  
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and  
rechargeable batteries. For more information about recycling programs, go to http://www.hp.com/  
Restriction of Hazardous Substances (RoHS)  
A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that  
manufacturers provide Material Content Declarations for certain categories of electronic products  
offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit  
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Product Environmental Notices 29  
           
11363-2006  
11363-2006  
Turkey EEE Regulation  
In Conformity with the EEE Regulation  
EEE Yönetmeliğine Uygundur  
30 Appendix C Agency Regulatory Notices  
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D LCD Monitor Quality and Pixel Policy  
The TFT monitor uses high-precision technology, manufactured according to HP standards, to  
guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that  
appear as small bright or dark spots. This is common to all LCD displays used in products supplied by  
all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective  
pixels or sub-pixels.  
A pixel consists of one red, one green, and one blue sub-pixel.  
A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off  
(a dark spot on a bright background). The first is the more visible of the two.  
A defective sub-pixel (dot defect) is less visible than a defective whole pixel and is small and only  
visible on a specific background.  
To locate defective pixels, the monitor should be viewed under normal operating conditions, in normal  
operating mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (20  
in).  
HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer  
cosmetic imperfections and HP will adjust guidelines as improvements are made.  
ENWW  
31  
 

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