GEA Nu Con Cooktop JGP656 User Manual

Safety Instructions  
Safety Precautions . . . . . . . . . .2–7  
Owner’s Manual &  
Installation Instructions  
Operating Instructions, Tips  
JGP656  
Burners . . . . . . . . . . . . . . . . . . . .9  
Cookware Tips . . . . . . . . . . . . . .10  
Features of Your Cooktop . . . . . .8  
Vent System . . . . . . . . . . . . . . . .11  
Care and Cleaning  
Burner Assemblies . . . . . . . . . . .12  
Burner Caps . . . . . . . . . . . . . . . .13  
Burner Grates . . . . . . . . . . . . . .13  
Burner Heads . . . . . . . . . . . . . .13  
Control Knobs . . . . . . . . . . . . . .12  
Glass Cooktop . . . . . . . . . . . . . .12  
Grease Filters . . . . . . . . . . . . . . .12  
Installation Instructions  
Installing the  
Cooktop . . . . . . . . . .14–16, 19–24  
Installing the  
Downdraft System . . . . . . . .17, 18  
LP Gas . . . . . . . . . . . . . . . . . . . . .7  
Before You Call For Service  
Troubleshooting Tips . . . . . . . .25  
Consumer Support  
Consumer Support . . .Back Cover  
Product Registration . . . . . .29, 30  
Warranty . . . . . . . . . . . . . . . . . .31  
Write the model and serial  
numbers here:  
# ____________________  
# ____________________  
Find these numbers on  
a label under the cooktop.  
183D5580P093 49-85008 11-00 JR  
SafeyIructions  
WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire or  
explosion, electric shock, or to prevent property damage, personal injury, or loss of life.  
IMPORTANT SAFETY NOTICE  
OpeagIructions  
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to  
publish a list of substances known to the state to cause cancer, birth defects or other reproductive  
harm, and requires businesses to warn customers of potential exposure to such substances.  
Gas appliances can cause minor exposure to four of these substances, namely benzene, carbon  
monoxide, formaldehyde and soot, caused primarily by the incomplete combustion of natural gas or  
LP fuels. Properly adjusted burners, indicated by a bluish rather than a yellow flame, will minimize  
incomplete combustion. Exposure to these substances can be minimized by venting with an open  
window or using a ventilation fan or hood.  
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3
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
SAFETY PRECAUTIONS  
Have the installer show you the location of the cooktop gas shut-off valve and how to shut it  
off if necessary.  
SafeyIructions  
Have your cooktop installed and properly  
grounded by a qualified installer, in  
accordance with the Installation  
Be sure all packaging materials are  
removed from the cooktop before  
operating it to prevent fire or smoke  
damage should the packaging material  
ignite.  
Instructions. Any adjustment and service  
should be performed only by qualified gas  
cooktop installers or service technicians.  
Be sure your cooktop is correctly adjusted  
by a qualified service technician or installer  
for the type of gas (natural or LP) which is  
to be used. Your cooktop can be converted  
for use with either type of gas. See the  
Installation Instructions in the LP  
Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this manual. All other  
service should be referred to a qualified  
technician.  
Conversion Kit.  
OpeagIructions  
Locate the cooktop out of kitchen traffic  
path and out of drafty locations to prevent  
pilot outage and poor air circulation.  
Do not leave children alone or unattended  
where a cooktop is hot or in operation.  
They could be seriously burned.  
Plug your cooktop into a 120-volt  
grounded outlet only. Do not remove the  
round grounding prong from the plug.  
If in doubt about the grounding of the  
home electrical system, it is your personal  
responsibility and obligation to have an  
ungrounded outlet replaced with a  
properly grounded, three-prong outlet in  
accordance with the National Electrical  
Code. Do not use an extension cord with  
this appliance.  
Do not allow anyone to climb, stand or  
hang on the cooktop.  
When raising or lowering the vent, keep  
fingers away from all vent parts; assure that  
cookware, pans and handles will not be  
struck and tipped when raising the vent.  
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Do not operate or clean your cooktop if  
the glass is broken or cracked. Cleaning  
solutions and spillovers could penetrate the  
broken cooktop and create a risk of  
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Let the burner grates and other surfaces  
cool before touching them or leaving them  
where children can reach them.  
electric shock. Call for service immediately  
if the cooktop glass breaks or cracks.  
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SafeyIructions  
SAFETY PRECAUTIONS  
Never use the cooktop as a cutting board.  
CAUTION: Items of interest to  
children should not be stored in cabinets  
above a cooktop—children climbing on the  
cooktop to reach items could be seriously  
injured.  
Do not use water on grease fires. Never  
pick up a flaming pan. Turn the controls  
off. Smother a flaming pan on a surface  
burner by covering the pan completely with  
a well-fitting lid, cookie sheet or flat tray.  
Use a multi-purpose dry chemical or foam-  
type fire extinguisher.  
OpeagIructions  
Always keep wooden and plastic utensils  
and canned food a safe distance away from  
your cooktop.  
Flaming grease outside a pan can be put  
out by covering it with baking soda or, if  
available, by using a multi-purpose dry  
chemical or foam-type fire extinguisher.  
Always keep combustible wall coverings,  
curtains or drapes a safe distance from  
your cooktop.  
Never wear loose fitting or hanging  
garments while using the appliance.  
Be careful when reaching for items stored  
in cabinets over the cooktop. Flammable  
material could be ignited if brought in  
contact with flame or hot surfaces and  
may cause severe burns.  
WARNING:  
To reduce the risk of fire,  
electrical shock, or injury to persons, observe the  
following:  
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A. Use this unit only in the manner intended  
by the manufacturer. If you have questions,  
contact the manufacturer.  
Teach children not to play with the controls  
B. Before servicing or cleaning the unit,  
or any other part of the cooktop.  
switch power off at service panel.  
For your safety, never use your appliance  
C. When cutting or drilling into wall or  
ceiling do not damage electrical wiring  
and other hidden utilities.  
for warming or heating the room.  
Always keep dish towels, dish cloths, pot  
holders and other linens a safe distance  
from your cooktop.  
D. Ducted fans must always be vented to  
the outdoors.  
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Do not store flammable materials near  
E. To reduce the risk of fire, use only metal  
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a cooktop.  
ductwork.  
Do not store or use combustible materials,  
gasoline or other flammable vapors and  
liquids in the vicinity of this or any other  
appliance.  
WARNING:  
To reduce the risk of a  
cooktop grease fire:  
A. Keep fan, filters and grease laden  
surfaces clean.  
B. Always turn vent ON when cooking at  
Do not let cooking grease or other  
flammable materials accumulate on or  
near the cooktop.  
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high heat.  
C. Use high settings on cooktop only when  
necessary. Heat oil slowly on low to  
medium setting.  
Do not operate the burner without all  
burner parts in place.  
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Do not place hot cookware on the glass  
D. Don’t leave the cooktop unattended  
cooktop. This could cause glass to break.  
when cooking.  
Do not clean the cooktop with flammable  
E. Always use cookware and utensils  
appropriate for the type and amount  
of food being prepared.  
or volatile cleaning fluids.  
Do not clean the cooktop when the  
appliance is in use.  
CAUTION:  
For general ventilating use  
only. Do not use to exhaust hazardous or  
explosive materials and vapors.  
Avoid scratching the cooktop with sharp  
instruments, or with rings and other  
jewelry.  
5
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
SURFACE BURNERS  
Use proper pan size—avoid pans that are unstable or easily tipped. Select cookware having flat  
bottoms large enough to cover burner grates. To avoid spillovers, make sure cookware is large  
enough to contain the food properly. This will both save cleaning time and prevent hazardous  
accumulations of food, since heavy spattering or spillovers left on cooktop can ignite. Use pans  
with handles that can be easily grasped and remain cool.  
SafeyIructions  
If a combination of oils or fats will be used  
in frying, stir together before heating or  
as fats melt slowly.  
Always use the LITE position when igniting  
the top burners and make sure the burners  
have ignited.  
Do not use a wok on the cooking surface  
if the wok has a round metal ring that is  
placed over the burner grate to support  
the wok. This ring acts as a heat trap, which  
may damage the burner grate and burner  
head. Also, it may cause the burner to  
work improperly. This may cause a carbon  
monoxide level above that allowed by  
current standards, resulting in a health  
hazard.  
Never leave the surface burners  
unattended at high flame settings.  
Boilovers cause smoking and greasy  
spillovers that may catch on fire.  
Use only dry pot holders—moist or damp  
pot holders on hot surfaces may result in  
burns from steam. Do not let pot holders  
come near open flames when lifting  
OpeagIructions  
cookware. Do not use a towel or other  
bulky cloth in place of a pot holder. Such  
cloths can catch fire on a hot burner.  
Foods for frying should be as dry as  
possible. Frost on frozen foods or moisture  
on fresh foods can cause hot fat to bubble  
up and over the sides of the pan.  
When using glass cookware, make sure it  
is designed for cooktop cooking.  
To minimize the possibility of burns,  
ignition of flammable materials and  
spillage, turn cookware handles toward  
the side or center of the cooktop without  
extending over adjacent burners.  
Use the least possible amount of fat for  
effective shallow or deep-fat frying. Filling  
the pan too full of fat can cause spillovers  
when food is added.  
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Use a deep fat thermometer whenever  
possible to prevent overheating fat beyond  
the smoking point.  
Always turn the surface burner controls  
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off before removing cookware.  
Carefully watch foods being fried at a high  
Never try to move a pan of hot fat,  
especially a deep fat fryer. Wait until the fat  
is cool.  
flame setting.  
Always heat fat slowly, and watch as it heats.  
Do not leave any items on the cooktop.  
The hot air from the vent may ignite  
flammable items and will increase pressure  
in closed containers, which may cause  
them to burst.  
When flaming foods are under the hood,  
turn the fan off. The fan, if operating, may  
spread the flames.  
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SafeyIructions  
SURFACE BURNERS  
Adjust the burner flame size so it does not extend beyond the edge of the cookware. Excessive flame  
is hazardous.  
Do not leave plastic items on the cooktop— Never leave jars or cans of fat drippings  
they may melt if left too close to the vent.  
on or near your cooktop.  
OpeagIructions  
Keep all plastics away from the surface  
Don’t use aluminum foil to line burner  
bowls. Misuse could result in a fire hazard  
or damage to the cooktop.  
burners.  
If you smell gas, turn off the gas to the  
cooktop and call a qualified service  
technician. Never use an open flame to  
locate a leak.  
Do not cover or block the area around the  
cooktop knobs. This area must be kept  
clear for proper ventilation and burner  
performance.  
To avoid the possibility of a burn, always be  
certain that the controls for all burners are Clean only parts listed in this Owner’s  
at the off position and all grates are cool  
before attempting to remove them.  
Manual.  
Never clean the cooktop surface when it is  
hot. Some cleaners produce noxious fumes  
and wet cloths could cause steam burns if  
used on a hot surface.  
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COOK MEAT AND POULTRY THOROUGHLY…  
Cook meat and poultry thoroughly—meat to at least an INTERNAL temperature of 160°F. and poultry  
to at least an INTERNAL temperature of 180°F. Cooking to these temperatures usually protects against  
foodborne illness.  
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LP CONVERSION KIT  
Your cooktop is shipped from the factory set to operate only with Natural Gas.  
If you wish to use your cooktop with Liquefied Petroleum Gas, order Kit JXLP56.  
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READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.  
SAVE THESE INSTRUCTIONS  
7
Features of your cooktop.  
Throughout this manual, features and appearance may vary from your model.  
1
2
SafeyIructions  
4
3
10  
OpeagIructions  
4
8
7
6
8
5
9
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Explained  
on page  
Feature Index  
Vent  
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1
2
11  
12  
Vent Filters  
3
Simmer Spillproof Burner  
Spillproof Burners  
9, 13  
12, 13  
9, 13  
11  
4
5
High Power Spillproof Burner  
Fan Speed Control  
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6
7
Vent Control  
11  
8
Surface Unit Controls  
Glass Cooktop Surface  
Cast-Iron Burner Grates  
9
9
12  
10  
13  
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8
SafeyIructions  
Using your cooktop.  
How to Light a Burner  
Your cooktop burners are lit by electric  
ignition, eliminating the need for  
standing pilot lights with constantly  
burning flames.  
In case of a power failure, you can light the  
burners with a match. Hold a lit match to the  
burner, then push in and turn the control knob  
to the HIGH position. Use extreme caution  
when lighting burners this way. Burners in use  
when an electrical power failure occurs will  
continue to operate normally.  
The igniters make clicking sounds and  
spark even when only a single burner  
is being turned on. Do not touch any  
of the burners when the igniters are  
clicking.  
OpeagIructions  
Do not operate a burner for an extended period  
of time without cookware on the grate. The  
finish on the grate may chip without cookware  
to absorb the heat.  
Be sure you turn the control knob  
to OFF when you finish cooking.  
Push the control knob in and turn it  
counterclockwise to the desired position  
from HIGH to LO. After the burner ignites,  
turn the knob in either direction to  
adjust the flame size. To turn a burner  
off, turn the knob clockwise as far as it  
will go, to the OFF position.  
Check to be sure the burner you turn on is the  
one you want to use.  
Be sure the burners and grates are cool before  
you place your hand, a pot holder, cleaning  
cloths or other materials on them.  
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Simmer and Power Burners  
The right rear burner is best for smaller  
pans and cooking operations requiring  
carefully controlled simmering  
conditions.  
The front right burner is the high power  
burner for larger pans and fast boiling  
operations.  
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How to Select Flame Size  
Any flame larger than the bottom of the  
cookware is wasted and only serves to  
heat the handle.  
For safe handling of cookware, never let the  
flames extend up the sides of the cookware.  
Watch the flame, not the knob, as you  
reduce heat. The flame size on a gas  
burner should match the cookware  
you are using.  
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Using your cooktop.  
Wok This Way  
Do not use a wok on any other support  
ring. Placing the ring over the burner  
grate may cause the burner to work  
improperly, resulting in carbon  
monoxide levels above allowable current  
standards. This could be dangerous to  
your health. Do not try to use such woks  
without the ring unless you are using the  
Wok Holder. You could be seriously  
burned if the wok tipped over.  
We recommend that you use a flat-bottomed  
wok, available at your local retail stores, or use  
the Wok Holder accessory with traditional round  
bottomed woks. The Wok Holder accessory,  
model JXWK, can be ordered from your  
appliance dealer.  
Use a flat-bottomed wok.  
SafeyIructions  
The Wok Holder fits on top of the  
cooktop grate to provide support and  
proper air circulation for traditional  
round bottom woks only. Do not use flat  
bottomed woks with the Wok Holder.  
Cookware  
Aluminum: Medium-weight cookware is  
recommended because it heats quickly  
and evenly. Most foods brown evenly in  
an aluminum skillet. Use saucepans with  
tight fitting lids when cooking with  
minimum amounts of water.  
Heatproof Glass Ceramic: Can be used  
for either surface or oven cooking.  
It conducts heat very slowly and cools  
very slowly. Check cookware  
manufacturer’s directions to be sure  
it can be used on a gas cooktop.  
OpeagIructions  
Enamelware: Under some conditions,  
the enamel of some cookware may  
melt. Follow cookware manufacturer’s  
recommendations for cooking methods.  
Stainless Steel: This metal alone has  
poor heating properties and is usually  
combined with copper, aluminum  
or other metals for improved heat  
distribution. Combination metal skillets  
usually work satisfactorily if they are used  
with medium heat as the manufacturer  
recommends.  
Glass: There are two types of glass  
cookware: those for oven use only  
and those for cooktop cooking  
(saucepans, coffee and tea pots).  
Glass conducts heat very slowly.  
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Cast Iron: If heated slowly, most  
skillets will give satisfactory results.  
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Stove Top Grills  
Do not use stove top grills on your  
sealed gas burners. If you use the stove  
top grill on the sealed gas burner it will  
cause incomplete combustion and can  
result in exposure to carbon monoxide  
levels above allowable current  
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standards. This can be hazardous to  
your health.  
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10  
SafeyIructions  
Cooktop vent system.  
and less humid, reducing cooking  
odors and soiling moisture that  
normally creates a frequent need  
for cleaning.  
The built-in vent system helps remove  
cooking vapors, odors and smoke from  
foods prepared on the cooktop.  
Continuous use of the vent system  
helps keep the kitchen comfortable  
OpeagIructions  
Raising or Lowering the Vent  
To raise the vent, turn the VENT knob to  
the RAISE/LOWER position. The vent  
will rise to the fully extended position.  
There is no intermediate position.  
To lower the vent, turn the VENT knob  
again to the RAISE/LOWER position.  
The vent will then descend.  
The vent fan will only operate in the  
fully extended position.  
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How to Operate the Vent System  
If the fan was not turned off when the  
vent was lowered, it will automatically  
come on at the previously selected  
speed when the vent is fully raised.  
Turn the FAN knob to the HIGH  
position to turn it on.  
If you continue turning the FAN knob,  
you can select a fan speed between  
HIGH and LO.  
The FAN knob does not have to be  
turned to OFF before the vent is  
lowered. The fan will automatically  
turn off when the vent is lowered.  
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CAUTION: Be careful when raising or  
lowering the vent. Be sure pots, pot  
handles and other objects are clear of  
the vent cover and cannot be struck or  
tipped by the vent being raised. Keep  
hands and fingers away from all vent  
parts.  
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11  
Care and cleaning of the cooktop.  
Be sure electrical power is off and all surfaces are cool before cleaning any part of the cooktop.  
Glass Cooktop  
To keep the cooktop looking its best,  
wipe up any spills as they occur. This will  
keep them from burning on and  
Do not use abrasive materials such as metal pads,  
cleansing powder and scouring pads—they may  
scratch the surface.  
SafeyIructions  
becoming more difficult to remove.  
Do not use harsh chemicals such as bleach or  
chemical oven cleaners.  
As soon as the cooktop is cool, wash the  
glass surface with a cloth moistened with  
warm, soapy water; rinse with clean water,  
and dry with a soft cloth. You can use any  
liquid household detergent.  
CAUTION: Do not cook on or clean a broken or  
cracked cooktop. Cleaning solutions and spillovers  
penetrating the cooktop can create a risk of  
electric shock. Call for a service technician  
immediately.  
Grease Filters  
The efficiency of your downdraft  
before replacing. Filters may be  
depends on a clean filter. Frequency of cleaned by placing in dishwasher,  
cleaning depends on the type of  
cooking you do. Grease filters should  
be cleaned at least once a month.  
Never operate the downdraft without  
the filters in place.  
although some slight color fading  
may occur after several washings.  
OpeagIructions  
With careful handling, the filter will  
last for years. If replacement becomes  
necessary, order the part from your  
dealer.  
To remove: Lift up and pull the bottom  
out. Remove the left filter first, then  
slide the right filter to the left and  
remove it.  
To clean: Soak and then agitate in a hot  
detergent solution. Light brushing may  
be used to remove imbedded soil.  
Rinse, shake and remove moisture  
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Control Knobs  
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Clean up spatters with a damp cloth.  
Remove heavier soil with warm, soapy  
water.  
The control knobs may be removed for  
easier cleaning. To remove a knob, pull it  
straight off the stem. Wash the knobs in  
soap and water but do not soak.  
Do not use abrasives of any kind on the  
control panel.  
Sealed Burner Assemblies  
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Burner Grate  
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Turn all controls OFF before removing  
the burner parts.  
CAUTION: Do not operate the burner without  
all burner parts in place.  
The burner grates, caps and burner  
heads can be lifted off, making them  
easy to clean.  
Burner Cap  
The electrode of the spark igniter is exposed when  
the burner head is removed. When one burner is  
turned to LITE, all the burners spark. Do not attempt  
to disassemble or clean around any burner while  
another burner is on. An electric shock may result,  
which could cause you to knock over hot cookware.  
Electrode  
Burner Head  
Burner  
Bowl  
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12  
SafeyIructions  
Burner Heads  
Before putting the burner head back,  
shake out excess water and then dry it  
thoroughly by setting it in a warm oven  
for 30 minutes.  
NOTE: Before removing the burner heads and  
caps, remember their size and location. Replace  
them in the same location after cleaning.  
For proper ignition, make sure the  
small hole in the section that fits over the Replace the burner heads and caps.  
OpeagIructions  
Use a sewing needle or twist-tie to  
unclog the small hole in the burner  
head. After cleaning, make sure the  
slot in the burner head is positioned  
over the electrode.  
electrode is kept open. A sewing needle  
or wire twist-tie works well to unclog it.  
Make sure that the heads and caps are  
replaced in the correct location. There  
are 2 medium, one large and one small  
head and cap.  
The slits in the burner heads of your cooktop  
must be kept clean at all times for an even,  
unhampered flame.  
You should clean the surface burners  
routinely, especially after bad spillovers,  
which could clog these openings.  
Small Head  
Large Head  
Medium Head  
Medium Head  
To remove burned-on food, soak the  
burner heads in a solution of mild liquid  
detergent and hot water for 20-30  
minutes. For more stubborn stains,  
use a toothbrush.  
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Front of Cooktop  
Burner Caps  
Medium  
Cap  
Small  
Cap  
Lift off when cool. Wash burner caps  
in hot, soapy water and rinse with clean  
water. You may scour with a plastic  
scouring pad to remove burned-on  
food particles.  
Make sure that caps are replaced on the  
correct size burner. There are 2 medium,  
one large and one small head and cap.  
Medium  
Cap  
Large  
Cap  
Front of Cooktop  
Dry them in a warm oven or with a  
cloth—don’t reassemble them wet.  
Replace the burner caps.  
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Burner Grates  
Cast-iron burner grates should be  
washed regularly and, of course,  
after spillovers.  
To prevent rusting, apply a light coating  
of cooking oil on the bottom of the  
grates.  
Wash them in hot, soapy water and  
rinse with clean water. Dry the grates  
with a cloth—don’t put them back on  
the cooktop wet. When replacing the  
grates, be sure they’re positioned  
securely over the burners.  
Although they’re durable, the grates will  
gradually lose their shine, regardless of  
the best care you can give them. This is  
due to their continual exposure to  
high temperatures.  
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Do not operate a burner for an extended  
period of time without cookware on the  
grate. The finish on the grate may chip  
without cookware to absorb the heat.  
To get rid of burned-on food, place the  
grates in a covered container or plastic  
bag. Add 1/4 cup ammonia and let  
them soak for 30 minutes. Wash, rinse  
well, and dry.  
13  
Installation instructions.  
BEFORE YOU BEGIN  
Parts List  
Read these instructions completely and carefully.  
Save these instructions for local inspector’s use.  
Cooktop  
Burner grates  
4 burner caps (1 small, 2 medium, 1 large)  
IMPORTANT–OBSERVE ALL GOVERNING  
Note to Installer: Be sure to leave these instructions with  
the consumer.  
Gas pressure regulator with attached 1/2to 3/8″  
reducing bushing and 3/8pipe nipple  
2 clamping brackets with screws  
CODES AND ORDINANCES.  
Attached 120 volt grounded plug cord  
Self adhesive gasket  
1/4x 36(1)  
FOR YOUR SAFETY  
3/16x 36(2)  
Downdraft and Blower Unit  
If You Smell Gas:  
JXBA56 motor and blower assembly is required for  
both models.  
1. Open windows.  
The blower/motor assembly can be located below  
the cabinet floor. The assembly will fit between 16″  
floor joists. Order JXRB57 for indoor remote locations.  
2. Don’t touch any electrical switches.  
3. Extinguish any open flame.  
4. Immediately call your gas supplier.  
— In this installation a transition to 6round  
Do not store or use gasoline or other flammable vapors  
and liquids in the vicinity of this or any other appliance.  
is required.  
The blower motor assembly can also be installed  
outdoors. Order JXBC57 for remote blower  
installation outdoors.  
Downdraft unit  
Downdraft stability brackets  
Two filters  
Tools and Parts Needed  
Large flat blade screwdriver  
Saw  
Carpenter’s square  
Pipe wrench  
Manual gas line shut-off valve  
Pipe joint sealant that resists action of LP gas  
Ductwork to suit the installation  
For flexible connection where local codes permit:  
Flexible metal tubing (same 3/4or 1/2I.D. as gas  
supply line)  
Flare union adapter for connection to supply line  
(3/4NPT x 3/4I.D. or 1/2NPT x 1/2I.D.)  
Flare union adapter for connection to regulator  
(1/2NPT x 3/4I.D. or 1/2I.D.)  
For rigid connection:  
Pipe fittings as required  
14  
IMPORTANT SAFETY  
INSTRUCTIONS  
Dimensions and Clearances  
2″  
1934  
36″  
The cooktop has been design certified by the  
American Gas Association. As with any appliance  
using gas and generating heat, there are certain safety  
precautions you should follow. You’ll find these  
precautions in this Owner’s Manual; read it carefully.  
2″  
834  
15″  
Be sure your cooktop is installed properly  
by a qualified installer or service technician.  
13″  
Max.  
The cooktop must be electrically grounded in  
accordance with local codes, or in their absence,  
with the National Electrical Code ANSI/NFPA  
No. 70–Latest Edition.  
30  
Min.  
Installation of this cooktop must conform with  
local codes, or in the absence of local codes, with the  
National Fuel Gas Code ANSI Z223.1–Latest Edition.  
18″  
Min.  
Disconnect electrical supply before servicing.  
378 Min.  
8
Min. to  
Make sure the wall coverings around the cooktop  
can withstand heat generated by the cooktop up to  
200°F.  
from cooktop  
to rear vertical  
combustible  
wall when  
installed both sides  
when installed  
Avoid placing cabinets above the cooktop.  
If cabinets are placed above the cooktop, allow  
a minimum clearance of 30between the cooking  
surface and the bottom of unprotected cabinets.  
112 Min.  
when installed  
The downdraft system with blower, motor and  
ductwork will occupy the cabinet below the cooktop.  
Drawers cannot be installed below this cooktop.  
If cabinets are placed above the cooktop, use  
cabinets no more than 13deep.  
If a 30clearance between cooking surface and  
overhead combustible material or metal cabinets  
cannot be maintained, protect the underside of the  
cabinets above the cooktop with not less than 1/4″  
insulating millboard or gypsum board at least 3/16″  
thick covered with 28 gauge sheet steel or 0.020″  
thick copper.  
Avoid placing cabinets above the cooktop unit,  
if possible, in order to reduce the hazards caused by  
reaching over heated surface units.  
If the cabinetry is used above the cooktop, allow a  
minimum 30clearance between the cooking surface  
and the bottom of the unprotected cabinet.  
If the clearance between the cooktop and the  
cabinetry is less than 30, the cabinet bottom must be  
protected with a flame retardant millboard at least  
1/4thick, or gypsum board at least 3/16thick,  
covered with 28 gauge sheet steel or 0.020thick  
copper. Clearance between the cooktop and the  
protected cabinetry MUST NEVER BE LESS THAN 24 .  
Clearance between the cooking surface and  
protected cabinets MUST NEVER BE LESS THAN 24 .  
The vertical distance from the plane of the cooking  
surface to the bottom of adjacent overhead cabinets  
extending closer than 1to the plane of the cooktop  
sides must not be less than 18.  
EXCEPTION: Installation of a listed microwave oven  
or cooking appliance over the cooktop shall conform  
to the installation instructions packed with that  
appliance.  
Working areas adjacent to the cooktop should  
have an 18minimum clearance between the  
countertop and the bottom of the cabinet. If the  
clearance is less than 18, the adjacent cabinets  
should be at least 8from the side of the cooktop.  
15  
Installation instructions.  
Advance Planning  
The combined installation of a downdraft vent and  
Base Cabinet Requirements:  
cooktop require careful consideration.  
This installation requires a 24min. deep cabinet  
base. The cabinet must be at least 36wide.  
Countertop Requirements:  
The countertop must have a deep flat surface to  
accommodate the cooktop and the vent. Countertops  
with a rolled front edge and backsplash may not  
provide the flat surface area required.  
CAUTION: Wall coverings, countertops and cabinets  
should be able to withstand 200°F. heat generated by  
the cooktop.  
Cut the Opening  
Top View–Countertop Surface  
36  
458 Min.  
1/4  
1/4  
cooktop cutout  
to rear vertical  
combustible  
surface  
1/4 Overlap  
34 Vent cutout  
1/8 Gap  
2916  
201116  
Cutout  
depth  
2134  
Total flat  
surface  
required  
18516  
Cooktop  
cutout  
depth  
3412  
Cooktop area cutout  
3/4 Cooktop overlap  
214 Min. clearance to cutout  
Front edge of countertop  
81316 Min. cutout  
to wall both sides  
Countertop cut-out dimensions  
The countertop cutout for the cooktop must be:  
3412at the front of the counter and 34at the back  
18516front to back notch  
Cut out the opening as shown in the diagram. Measure  
carefully when cutting the countertop. Make sure the  
sides of the opening are parallel and the front and rear  
cuts are exactly perpendicular to the sides.  
201116front to back of cutout  
The notches at the back of the cutout are:  
2916forward and 1/4to the inside.  
Follow the illustration shown.  
The front of the opening must clear the front support  
rail on the cabinet and the rear of the opening must  
clear the rear support of the cabinet.  
The gas downdraft cooktop is designed to fit in a 36″  
Allow at least 458clearance between back of the  
or larger base cabinet.  
cooktop cutout and combustible wall.  
Allow at least 81316clearance from right and left  
sides of cutout to adjacent wall.  
Allow at least 214clearance between front of cutout  
and front edge of countertop.  
16  
Installation of the downdraft system.  
Read these instructions completely and carefully.  
Venting Options  
Side to side adjustments:  
Loosen screws to adjust  
blower left to right  
The entire blower mounting plate can be adjusted  
312to the left or right. This will help to align vent  
discharge to house ductwork.  
30° Rotation  
For even more flexibility, the entire blower can be  
rotated up to 30° towards the left or 30° towards  
the right.  
Nut location inside the  
blower discharge  
Discharge direction:  
The blower assembly may be removed and turned  
90° for a left or right side discharge.  
The downdraft vent is shipped with the discharge  
outlet pointing straight down and can be changed  
to the left or right side.  
A left or right 90° direction adjustment should be  
performed before dropping into the countertop  
opening.  
30° rotation left or right  
Flatten the shipping box to use as a pad.  
Lay the vent on its back onto the pad.  
To change to a left or right discharge:  
Remove 4 nuts holding the blower to the  
mounting plate. See illustration. One nut is  
just inside the blower discharge.  
Remove and turn the blower to the right or left.  
Discharge down (as supplied)  
Reinstall the 4 nuts.  
To locate the ductwork holes in the cabinet floor  
or side walls:  
Temporarily, place vent into the countertop  
opening.  
Push the vent all the way to the back of the  
opening.  
Discharge right  
If you are transitioning to 6round, place  
transition piece over the discharge outlet.  
— Mark the location and remove the assembly.  
— Cut holes and install ductwork connections.  
Order JXRB57 for installation of the blower and motor  
below the floor.  
Order JXBC57 for installation of the blower and motor  
outdoors.  
Discharge left  
17  
Installation of the downdraft system.  
Optional Kits  
JXRB57 optional accessory for indoor remote location  
of the blower/motor assembly. Use this kit when the  
blower and motor assembly will be located outside or  
below the cabinet floor.  
JXBC57 optional outdoor cover accessory for remote  
installation of blower and motor assembly on an  
outside wall.  
18  
Installation instructions.  
Total  
Equivalent  
Length  
Duct Fittings  
Equivalent  
Length*  
Number  
Used  
Duct Pieces  
Use the chart at the right to compute maximum  
permissible lengths for duct runs to outdoors.  
(p1erffto.ot  
length)  
6round,  
straight  
NOTE: Do not exceed maximum permissible  
equivalent lengths!  
feet  
feet  
(p1erffto.ot  
length)  
314x 10″  
straight  
Flexible ducting:  
If flexible metal ducting is used, all the equivalent  
feet values in the table should be doubled. The  
flexible metal duct should be straight and smooth  
and extended as much as possible.  
6, 90°  
elbow  
15 ft.  
9 ft.  
Do NOT use flexible plastic ducting.  
6, 45°  
elbow  
NOTE: Any home ventilation system, such as a  
cooktop with a downdraft exhaust mechanism, may  
interrupt the proper flow of combustion air and  
exhaust required by fireplaces, gas furnaces, gas  
water heaters and other naturally vented systems.  
To minimize the chance of interruption of such  
naturally vented systems, follow the heating  
equipment manufacturer’s guidelines and safety  
standards such as those published by NFPA and  
ASHRAE.  
314x 10″  
90° elbow  
16 ft.  
5 ft.  
314x 10″  
45° elbow  
314x 10″  
90° flat elbow  
18 ft.  
6round  
to 314x 10″  
transition  
7 ft.  
5 ft.  
314x 10″  
to 6round  
transition  
6round  
to 314x 10″  
transition  
90° elbow  
20 ft.  
314x 10″  
to 6round  
transition  
90° elbow  
12 ft.  
21 ft.  
6round wall  
cap with damper  
314x 10wall  
cap with damper  
27 ft.  
20 ft.  
24 ft.  
6round  
roof cap  
6round  
roof vent  
Total duct run should not exceed 150 ft.  
*Actual length of straight duct plus duct fitting equivalent.  
Equivalent length of duct pieces are based on actual tests  
conducted by GE Evaluation Engineering and reflect  
requirements for good venting performance with any  
downdraft cooktop.  
19  
Installation instructions.  
Power Supply Locations  
Electrical Supply:  
Gas Supply:  
Do not locate gas or electrical  
connections within shaded area  
These cooktops are designed to operate on  
natural gas at 4of water column pressure or  
on LP gas at 10of water column pressure.  
These cooktops are shipped from the factory set  
for natural gas. If you decide to use this cooktop with  
LP gas, conversion adjustments must be made by a  
service technician or other qualified person. Order  
JXLP56 Conversion Kit.  
34  
2912  
Electrical  
outlet 12″  
above  
4
The pressure regulator must be connected in  
series with the manifold of the cooktop and must  
remain in series with the supply line regardless of  
type of gas being used.  
cabinet floor  
14  
Gas location  
For proper operation, the maximum inlet pressure  
to the regulator must be no more than 10water  
column pressure for natural gas and 14water  
column pressure for LP gas.  
The built-in gas downdraft cooktop features pilotless  
electric ignition for energy savings and reliability.  
It operates on a 120 volt, 60 Hz power supply.  
A separate circuit, protected by a 15 amp time delay  
fuse or circuit breaker, is required.  
When checking the regulator, the inlet pressure  
must be at least 1greater than the regulator output  
setting.  
If the regulator is set for 4of water column  
pressure, the inlet pressure must be at least 5.  
If the regulator is set for 10of water column  
pressure, the inlet pressure must be at least 11.  
A properly grounded 3-prong receptacle should be  
located within reach of cooktop’s four foot power  
cord.  
For ease of installation, and if local codes permit, the  
gas supply line into the cooktop should be 1/2or  
3/4ID flexible metal appliance connector, three to  
five feet long.  
IMPORTANT: (Please read carefully.)  
FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE  
PROPERLY GROUNDED.  
The power cord of this appliance is equipped with a  
three-prong (grounding) plug which mates with a  
standard three-prong grounding wall receptacle to  
minimize the possibility of electric shock hazard from  
this appliance. The customer should have the wall  
receptacle and circuit checked by a qualified  
electrician to make sure the receptacle is properly  
grounded and has correct polarity.  
NOTE: Purchase a new flexible line. DO NOT USE AN  
OLD PREVIOUSLY USED LINE.  
Make gas connection through rear wall, or on  
cabinet floor at rear, as illustrated.  
Where a standard two-prong wall receptacle is  
encountered, it is the personal responsibility and  
obligation of the customer to have it replaced with a  
properly grounded three-prong wall receptacle.  
Do Not, Under Any Circumstances, Cut Or Remove The  
Third (ground) Prong From The Power Cord.  
Do not use an extension cord.  
20  
Step 1  
Step 2  
Install Downdraft Vent  
Place the downdraft vent into the countertop cutout,  
against the back side.  
Install the Ductwork  
Use minimum 26 gauge galvanized or 24 gauge  
aluminum duct in 6round or 314x 10size, or a  
combination of both. PVC duct should be used if  
installing under a poured concrete slab. DO NOT use  
flexible plastic ducting.  
Optional Method –  
Secure to Cabinet  
Side With Top  
Preferred Method –  
Secure the Upper  
Screw on Case  
Brackets With Screws  
Located on the side of  
Case and Attach to  
Back Wall of Cabinet  
Always use an appropriate roof or wall cap with  
damper. Laundry type wall caps should never be used.  
Or Use 2nd Screw  
Use the straightest duct run possible.  
For satisfactory performance the duct run should  
not exceed 150 ft. or its equivalent length if bends or  
other various fittings are used. Refer to table of  
equivalent lengths for various duct configurations.  
Secure the Lower Brackets  
to Blower Housing  
Duct tape over seam  
and screw  
Place the downdraft vent into the countertop cutout,  
against the back side.  
Secure the downdraft to the countertop supplied  
brackets. See illustration.  
Air flow  
— Fasten brackets to top screws on the front side  
of the vent, secure to cabinet side wall just  
below the countertop. Or,  
Screw  
— Fasten one bracket to vent side and secure to  
cabinet back wall.  
Install ductwork so that the piece of duct nearest  
the downdraft unit slots INTO the next piece of the  
duct. Secure the joints with self-tapping screws and  
apply duct tape around the joints to ensure an  
airtight seal.  
— Install two brackets on the bottom of the vent.  
Attach brackets to slide screws on the vent and  
to the floor using wood screws (not supplied).  
When installing in a tile countertop surface, it may  
be necessary to apply a locally approved caulking to  
cover any gaps.  
(continued on next page)  
21  
Installation instructions.  
Step 3  
Step 4  
Install the Pressure Regulator  
Install the Cooktop  
NOTE: If the cooktop is installed into a 36base  
cabinet, the pressure regulator MUST BE installed  
to the bottom of the cooktop before the cooktop  
is placed into the cabinet.  
Regulator  
Remove packaging from the cooktop.  
Solid piping or flexible  
connector  
Shut-off  
valve  
Pipe stub  
Install the supplied pressure regulator and nipple  
in the gas line as close to the cooktop inlet as  
possible. Allowances for ventilation ducting may be  
necessary.  
To insure a good fit, position the cooktop over the  
cutout opening and carefully lower into place. Check  
edges all the way around to be sure all cutout edges  
are concealed and there are no gaps.  
Make sure the regulator is installed in the right  
direction.  
Carefully lift and remove the cooktop.  
Install a manual shut-off valve in the gas line in  
an easily accessible location.  
NOTE: Instead of using solid piping to connect to  
pressure regulator, an approved flexible metal  
appliance connector may be used between the pipe  
stub and the shut-off valve and the pressure  
regulator, if local codes permit.  
Appropriate flare nuts and adapters are required at  
each end of the flexible connector.  
Turn on the gas. Check for leaks using a liquid  
leak detector at all joints in the system. (The pressure  
test nipple is adjacent to the gas inlet pipe on the  
rear right hand side of the cooktop bottom.)  
CAUTION: DO NOT USE A FLAME TO CHECK FOR  
GAS LEAKS.  
IMPORTANT: Disconnect the cooktop and the  
individual shut-off valve from the gas supply piping  
system during any pressure testing of that system at  
test pressures greater than 1/2 psig. Isolate the  
cooktop from the gas supply piping system by closing  
the individual manual shut-off valve to the cooktop  
during any pressure testing of the gas supply piping  
system at test pressures equal to or less than 1/2 psig.  
22  
Step 4  
Step 5  
Install the Cooktop (continued)  
Electrical Connections  
3/8″  
"  
Connect the 3-pin plastic plug from the blower/  
motor assembly to the 3-pin plastic socket on the  
underside of the vent, next to the conduit.  
Slide the metal cover over the connection and  
Cut gasket strip as required. Peel off the backing  
and apply to the underside of the glass cooktop edge,  
on each side at least 3/8from the back and as close  
to the edge as possible without protruding.  
secure with screws.  
Service  
plate  
Electrical  
6-pin socket  
Apply the other gasket strip to the underside of  
the glass at the front of the cooktop.  
Electrical  
supply cord  
Position the cooktop over the opening, making  
sure that the power cord is dropped into the cabinet.  
6-Pin plug  
Lower the cooktop into the cutout, pressing gently  
and evenly to seat.  
Pressure  
regulator  
Metal  
cover  
NOTE: If the cooktop is installed in a 36base  
cabinet, the mounting brackets cannot be used  
because of interference with the cabinet sides. In this  
case, the cooktop can be secured to the cabinet with  
angle brackets (not supplied).  
Connect the 6-pin plastic plug from the downdraft  
assembly to the 6-pin plastic socket on the underside  
of the cooktop, next to the power cord.  
Remove one screw  
at the bottom of the  
cooktop body on both  
sides and secure the  
bracket with those  
screws. Then, secure  
the brackets to the  
cabinet sides.  
Gasket  
Slide the metal cover over the connection and  
secure with screws.  
Countertop  
Step 6  
Connect Power  
Plug power cord into properly grounded receptacle.  
Insert hold-down  
bracket into highest  
slots on the right and  
left sides of the  
cooktop.  
Cooktop has three  
slots, the highest  
available will depend on the thickness of the  
countertop.  
Secure the brackets to the underside of the  
countertop with screws provided.  
23  
Installation instructions.  
Step 7  
Step 8  
Assemble Burners, Check Ignition  
Install Filters, Check Operation of Downdraft  
Assemble burner as shown.  
To raise the vent, turn the VENT knob to  
RAISE/LOWER.  
Burner Grate  
Hold the knob until the vent begins to rise. The  
vent will automatically stop when it is fully extended.  
Burner Cap  
Burner Head  
Tip filter into the opening and pull straight down  
so that the filter rests on slides.  
Burner Bowl  
Place the burner heads and caps on the burners.  
Make sure that the heads and caps are placed on the  
correct size burner. There is one small, 2 medium  
and one large head and cap.  
Slide the filter to the right side.  
Small Head  
and Cap  
Medium Head  
and Cap  
Medium Head  
and Cap  
Large Head  
and Cap  
Front of Cooktop  
Tip the other filter into the opening and pull  
straight down.  
To turn the fan on, turn the FAN knob to HIGH.  
Continue turning the FAN knob to select a fan speed  
between HIGH and LO.  
NOTE: It is not necessary to turn the fan OFF before  
lowering the vent. The fan will automatically turn  
off when the vent is lowered. When the fan is not  
turned off before lowering the vent, it will  
automatically come on at the previously selected  
speed when the vent is fully raised.  
Make sure the slot in the burner  
head is positioned over the  
electrode.  
Check for proper ignition:  
Push in one control knob and turn 90° to HIGH  
To lower the vent, turn the VENT knob to  
RAISE/LOWER. Hold the knob until the vent begins  
to lower.  
position.  
The igniter will spark and the burner will light;  
the igniter will cease sparking when the burner is lit.  
First test may require some time, while air is  
flushed out of the gas line.  
Turn knob to OFF.  
Repeat the procedure for each burner.  
24  
SafeyIructions  
Before You Call For Service…  
Troubleshooting Tips  
Save time and money! Review the chart on this page  
first and you may not need to call for service.  
Problem  
Possible Causes  
What To Do  
Burners have yellow or  
yellow-tipped flames  
The combustion quality of  
burner flames needs to be  
determined visually.  
Use the illustrations below to determine if your burner  
flames are normal. If burner flames look like A, call for  
service. Normal burner flames should look like B or C,  
depending on the type of gas you use. With LP gas, some  
yellow tipping on outer cones is normal.  
OpeagIructions  
A–Yellow flames B–Yellow tips  
Call for service on outer cones  
C–Soft blue flames  
Normal for natural  
Normal for LP gas gas  
Burner parts not replaced  
correctly.  
See Care and cleaning of the cooktop section.  
rdCleaing  
Control knobs  
will not turn  
Controls improperly set.  
To turn from the OFF position, push the knob in  
and then turn. The knob can only be turned in a  
counterclockwise direction. When the knob is at any  
other position, it can be turned in either direction  
without being pushed in.  
Burners do not light  
Plug on cooktop is not  
completely inserted in the  
electrical outlet.  
Make sure electrical plug is plugged into a live, properly  
grounded outlet.  
Gas supply not connected  
or turned on.  
See the Installation Instructions section.  
T
A fuse in your home may be  
blown or the circuit breaker  
tripped.  
Replace the fuse or reset the circuit breaker.  
rubleshotingT  
Igniter orifice in burner body Remove the obstruction.  
may be clogged.  
Burner parts not replaced  
correctly.  
See the Care and cleaning of the cooktop section.  
Hole in burner top behind  
the igniter may be clogged.  
Use a small sewing needle to unplug.  
ips  
Ticking sound persists  
Be sure the knob is in the  
Remove knob by pulling it straight off the stem and  
check the bottom of the knob for any build-up of soil.  
after burner is turned off OFF position.  
CnsmeSuport  
Burner flames very  
large or yellow  
Improper air to gas ratio.  
If cooktop is connected to LP gas, contact the person  
who installed your cooktop or made the conversion.  
Fan does not work  
The vent is not fully extended. See the Installation Instructions section.  
The fan control knob is  
improperly set.  
Turn knob in clockwise direction to turn fan on.  
25  
Notes.  
SafeyIructions  
OpeagIructions  
rdCleaing  
ips  
rubleshotingT  
T
CnsmeSuport  
26  
SafeyIructions  
Notes.  
OpeagIructions  
rdCleaing  
T
rubleshotingT  
ips  
CnsmeSuport  
27  
Notes.  
SafeyIructions  
OpeagIructions  
rdCleaing  
ips  
rubleshotingT  
T
CnsmeSuport  
28  
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
29  
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
safety modification.  
a
1
800 GE CARES  
2 3  
(800-432-2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. Ms. Mrs. Miss ■  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
Occasionally, we may allow selected companies to send you information.  
Check here if you do not want this information.  
General Electric Company  
Louisville, Kentucky  
30  
SafeyIructions  
GE Gas Cooktop Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
®
or an authorized Customer Care technician. To schedule service,  
call 800-GE-CARES.  
For The Period Of: GE Will Replace:  
OpeagIructions  
One Year  
From the date of the  
original purchase  
Any part of the cooktop which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
What GE Will Not Cover:  
Service trips to your home to teach you how to use  
the product.  
Replacement of house fuses or resetting of circuit  
breakers.  
Improper installation.  
Damage to the product caused by accident, fire, floods  
or acts of God.  
Failure of the product if it is abused, misused, or used  
for other than the intended purpose or used  
commercially.  
Incidental or consequential damage caused by possible  
defects with this appliance.  
rdCleaing  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for  
home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty  
gives you specific legal rights, and you may also have other rights which vary from state to state. To know  
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
T
rubleshotingT  
ips  
CnsmeSuport  
Warrantor: General Electric Company. Louisville, KY 40225  
31  
Consumer Support.  
GE Appliances Website  
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day,  
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,  
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts”  
your questions, and so much more...  
Schedule Service  
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at  
your convenience 24 hours any day of the year! Or call 800-GE-CARES (800-432-2737) during normal  
business hours.  
Real Life Design Studio  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call  
800-TDD-GEAC (800-833-4322).  
Extended Warranties  
Purchase a GE extended warranty and learn about special discounts that are available while your warranty  
is still in effect. You can purchase it on-line anytime, or call 800-626-2224 during normal business hours.  
GE Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800-626-2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details  
including your phone number, or write to: General Manager, Customer Relations  
GE Appliances, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material, or detach and  
use the form in this Owner’s Manual.  
Printed in Mexico  
This book is printed on recyled paper.  

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