GE General Electric Cooktop JP389 User Manual

UseandCare& Installation Guide  
“Select-Top” Built-In Modular Downdraft Cooktop  
Problem Solver...................... 35, 36  
More questions ?…call  
Safety Instructions.................... 4, 5  
GE Answer Center® 800.626.2000  
Operating Instructions, Tips  
Coil Surface Unit Module................... 10, 11  
Controls............................................................ 9  
Cooktop Comparison.................................... 8  
Cooktop Vent System................................ 22  
Features....................................................... 6, 7  
Griddle Accessory............................... 18–20  
Griddle Cooking Guide........................... 20  
Grill Module .......................................... 14–17  
Grill Cooking Guide ................................. 17  
Home Canning Tips.................................... 21  
Radiant Module ................................... 12–14  
Installation Instructions  
................................................................. 28–34  
Consumer Services.................. 39  
Important Phone Numbers....................... 39  
Model and Serial Numbers ..........................2  
Modules and Accessories ........................... 3  
Warranty ........................................Back Cover  
Care and Cleaning................ 23–27  
Coil Surface Unit Module.......................... 26  
Control Panel and Knobs .......................... 23  
Grease Collector Jar................................... 23  
Griddle Accessory....................................... 25  
Grill Cover...................................................... 25  
Grill Module.................................................. 25  
Radiant Module........................................... 27  
Vent System................................................. 24  
Models:  
JP385  
JP387  
JP389  
GE Appliances  
MODULES AND ACCESSORIES  
General Information  
A full selection of modules are available for  
See each module section for specific instructions  
for installing and removing that module.  
the cooktop. The modules can be interchanged  
quickly and easily. Each module has an electrical  
plug which fits into a receptacle in the center of the  
outside wall of the cooktop. Some modules are  
inserted and removed differently than others. If your  
cooktop is connected to 208 volts, you will notice  
some increase in cooking times.  
To purchase, contact your nearest GE Appliances  
dealer or service center. If you need assistance in  
finding your nearest GE dealer, contact the GE  
Answer Center® at 800.626.2000.  
Model numbers are listed below.  
Modules and Accessories  
Coil Surface Unit  
JXDC41–Brushed Chrome  
JXDC43–  
Griddle Accessory  
JXDD44  
Black Porcelain Enamel  
JXDC44–  
White Porcelain Enamel  
This module has one 6and one 8coil surface  
unit. The surface units and drip pans are removable  
for cleaning.  
You must have the grill module to use the griddle  
accessory.  
The griddle sits directly over the grill heating element  
and reflector pan. It has two drain holes so fat and  
meat drippings can drain into the grease jar. The front  
and back of the griddle are controlled separately.  
Radiant Module  
JXDR46VB–Black Radiant  
208V (JP387)  
JXDR46VW–White Radiant  
208V (JP387)  
WARNING: Griddle modules JXDD43 and JXDD46  
are not to be used with these cooktops.  
JXDR50C–Black Radiant  
240V (JP385, JP389)  
Grill Cover  
JXDM2–Black  
JXDM3–White  
Stainless Steel Trim  
JXDR50B–Black Radiant and Black Trim  
240V (JP385, JP389)  
JXDR50W–White Radiant and White Trim  
240V (JP385, JP389)  
This cover fits over the grill or griddle.  
This module has one 5and one 7heating coil  
beneath a smooth glass surface. The two surface  
units are shown by the outlines on the glass. This  
module provides fast heat, energy efficient operation  
and is easy to clean.  
Grill Module  
JXDL44 (JP385, JP389)  
JXDL45–208V (JP387)  
With this module you can char-broil meat indoors  
all year long. Fat drains away and collects in the  
grease jar. The grill heating element is divided so the  
front and back sections can be controlled separately.  
3
IMPORTANT SAFETY INSTRUCTIONS  
Read all instructions before using this appliance.  
When using electrical appliances, basic safety  
• Do not store flammable materials near the  
precautions should be followed, including the  
following:  
cooktop. Do not store or use combustible  
materials, gasoline or other flammable vapors and  
liquids in the vicinity of this or any other appliance.  
• Use this cooktop only for its intended use  
as described in this use and care guide.  
• Do not use water on grease fires. Never pick up  
a flaming pan. Turn the surface units off. Smother  
the flaming pan on a surface unit by covering the  
pan completely with a well-fitting lid, cookie  
sheet or flat tray. Use a dry chemical or foam type  
fire extinguisher.  
Flaming grease outside a pan can be put out by  
covering with baking soda or, if available, by  
using a multi-purpose dry chemical or foam type  
fire extinguisher.  
• Do not heat unopened food containers.  
Pressure could buildup and the container could  
burst causing an injury.  
• Do not touch the surface units. These surfaces  
may be hot enough to burn even though they are  
dark in color. During and after use, do not touch,  
or let clothing or other flammable materials  
contact surface units or areas nearby surface units;  
allow sufficient time for cooling first.  
• Be sure your appliance is properly installed and  
grounded by a qualified technician in accordance  
with the provided installation instructions.  
• Do not assume that you know how to operate  
all parts of the cooktop. Some features may work  
differently from those on your previous cooktop.  
• Do not attempt to repair or replace any part  
of your cooktop unless it is specifically  
recommended in this guide. All other servicing  
should be referred to a qualified technician.  
• Have the installer show you the location of the  
circuit breaker or fuse. Mark it for easy reference.  
• Before performing any service, DISCONNECT  
THE COOKTOP POWER SUPPLY AT THE  
HOUSEHOLD DISTRIBUTION PANEL BY  
REMOVING THE FUSE OR SWITCHING OFF  
THE CIRCUIT BREAKER.  
• Do not leave children alone or unattended  
while the cooktop units are in operation.  
They could be seriously burned.  
• Do not allow anyone to climb, stand or hang  
on the cooktop.  
Potentially hot surfaces include the cooktop,  
removable modules, accessories and areas facing  
the cooktop.  
When cooking pork, follow the directions  
exactly and always cook the meat to an internal  
temperature of at least 170°F. This assures that,  
in the remote possibility that trichina may be  
present in the meat, it will be killed and the meat  
will be safe to eat.  
• Use proper pan size—Select cookware having  
flat bottoms large enough to cover the surface unit  
heating element. The use of undersized cookware  
will expose a portion of the surface unit to direct  
contact and may result in ignition of clothing.  
Proper relationship of cookware to the surface  
unit will also improve efficiency.  
• Never leave the surface units unattended at  
high heat settings. Boilovers cause smoking and  
greasy spillovers that may catch on fire.  
• Be sure the drip pans (on coil modules only)  
are not covered and are in place. Their absence  
during cooking could damage cooktop parts and  
wiring.  
• Do not use aluminum foil to line the cooktop  
tubs, reflector pan, grill or griddle. Misuse  
could result in a shock, fire hazard or damage  
to the cooktop.  
CAUTION: ITEMS OF INTEREST TO CHILDREN  
SHOULD NOT BE STORED IN CABINETS  
ABOVE THE COOKTOP— CHILDREN  
CLIMBING ON THE COOKTOP TO REACH  
THEM COULD BE SERIOUSLY INJURED.  
• Never wear loose-fitting or hanging garments  
while using the cooktop. Be careful when reaching  
for items stored over the cooktop. Flammable  
material could be ignited if brought in contact with  
hot surfaces and may cause severe burns.  
• Use only dry pot holders—moist or damp pot  
holders on hot surfaces may result in burns from  
steam. Do not let pot holders touch hot surface  
units. Do not use a towel or other bulky cloths in  
place of a pot holder.  
• For your safety, never use your appliance for  
warming or heating the room.  
• Keep the vent grille and the grease filters clean  
to maintain good venting and to avoid grease fires.  
• Do not let cooking grease or other flammable  
materials accumulate on or near the cooktop.  
4
• Only certain types of glass, glass/ceramic,  
earthenware or other glazed containers are  
suitable for cooktop service; others may break  
because of the sudden change in temperature.  
• Only the grill grate and the griddle accessory  
plate may be placed over the grill heating element.  
To minimize the possibility of burns, ignition  
of flammable materials and spillage, the  
cookware handles should be turned toward the  
center of the cooktop without extending over the  
nearby surface units.  
• Keep the tub, the reflector pan, the grill grate  
and the grease collector jar clean. Be sure the  
drain hole in tub is open. If clogged, a fire can  
occur. Empty the grease jars frequently.  
• Do not immerse or soak the removable coil  
surface unit module, the solid disk module,  
the radiant module or the grill heating element.  
Do not put them in a dishwasher.  
• Never use the glass cooktop surface as a cutting  
board (on radiant modules only).  
• Do not place or store items on top of the  
glass cooktop surface when it is not in use  
(on radiant modules only).  
• Be careful when placing spoons or other  
stirring utensils on the glass cooktop surface  
when it is in use. They may become hot and  
could cause burns (on radiant modules only).  
To avoid the possibility of a burn or electric  
shock, always be certain that the controls for all  
surface units are at the off position and all surface  
units are cool before attempting to remove a coil  
surface unit or a module.  
• Never leave the kitchen while using the grill  
or griddle accessory.  
• Do not replace the grease collector jar with a  
mayonnaise jar which could break when hot  
grease drips into it. Replace with any wide mouth  
canning jar.  
• Always turn the surface units off before  
removing cookware.  
• Keep an eye on foods being fried at high or  
medium high heat settings.  
Never clean the cooktop surface when it is hot.  
Some cleaners produce noxious fumes and wet cloths  
could cause steam burns if used on a hot surface.  
Foods for frying should be as dry as possible. Frost  
on frozen foods or moisture on fresh foods can cause  
hot fat to bubble up and over the sides of the pan.  
To avoid possible damage to the cooking  
surface, do not apply Cook Top Cleaning Creme  
to the glass surface when it is hot (on radiant  
modules only).  
• Use little fat for effective shallow or deep-fat  
frying. Filling the pan too full of fat can cause  
spillovers when food is added.  
• After cleaning, use a damp cloth or paper towel  
to remove all Cook Top Cleaning Creme residue  
(on radiant modules only).  
• If a combination of oils or fats will be used  
in frying, stir together before heating, or as fats  
melt slowly.  
• Read and follow all instructions and warnings  
on Cook Top Cleaning Creme labels (on radiant  
modules only).  
• Use care when touching the cooktop.  
The glass surface of the cooktop will retain  
heat after the controls have been turned off  
(on radiant modules only).  
• Do not operate the radiant surface units if the  
glass is broken. Spillovers or cleaning solution  
may penetrate a broken cooktop and create a risk  
of electrical shock. Contact a qualified technician  
immediately should your glass cooktop become  
broken (on radiant modules only).  
• Avoid scratching the glass cooktop surface.  
The cooktop can be scratched with sharp  
instruments, rings or other jewelry and rivets  
on clothing (on radiant modules only).  
• Always heat fat slowly, and watch as it heats.  
• Never try to move a pan of hot fat especially  
a deep fat fryer. Wait until the fat is cool.  
• Use a deep fat thermometer whenever possible to  
prevent overheating fat beyond the smoking point.  
To control flame-ups, turn down the heat setting to  
low rather than off. This keeps the downdraft vent  
blower on. Or, turn the vent blower to on, then turn  
the grill off. Use a long-handled utensil to carefully  
remove the food from the grill. These steps should  
control the flame until it eventually goes out. If it  
does not, cover the entire grill module with a cookie  
sheet or the lid from a large roasting pan. Use a pot  
holder to remove this later because it will be hot.  
• NEVER USE WATER ON A GREASE FIRE.  
SAVE THESE INSTRUCTIONS  
• Do not stand on the glass cooktop.  
5
FEATURES OF YOUR COOKTOP  
1
2
3
4
5
14  
13  
12  
11  
6
7
10  
15  
8
9
Model: JP385  
14  
1
2
3
4
5
13  
12  
11  
10  
6
7
15  
Model: JP389 (208v)  
Model: JP387 (208v)  
8
9
6
1 Radiant Surface Unit Module  
3, 5, 8,  
12–14, 27  
2 Griddle Plate Accessory  
3, 4,  
Use with the Grill Module heating element and reflector pan. 18–20,  
25  
3 Grill Grate  
Part of the Grill Module. Use with the heating element  
and the reflector pan.  
4, 14–17,  
25  
4 Grill Heating Element  
Part of the Grill Module. Use with the grill grate  
or griddle plate accessory and the reflector pan.  
5, 14–17,  
25  
5 Reflector Pan  
Part of the Grill Module.  
4,  
14–17, 25  
6 Cooktop Tub  
Easily cleaned when modules are removed.  
4, 25  
7 Grease Collector System  
Uses wide-mouth canning jars to collect grease.  
5, 14,  
18, 23  
8 Control Knobs  
Push in and turn to set surface units from LO to HI.  
9, 15,  
19, 23  
9 Indicator Light  
Lights when any unit of the cooktop is turned on.  
9
10 Vent Control Knob  
5,  
22, 23  
Turn on to exhaust odors, smoke or heat during cooking.  
The blower automatically comes on when the grill heating  
unit is turned on.  
11 Vent System  
5, 9,  
15, 18,  
22, 24  
The blower vents smoke down and out of the kitchen  
and house. The vent filter is located under the vent grille  
and should be cleaned often.  
12 Drip Pans  
4, 26  
13 Coil Surface Units  
3, 4, 8,  
10, 11,  
24, 26  
May be removed to clean the drip pans. Do not submerge  
in water.  
14 Grill Cover  
3, 25  
15 Coil Surface Unit Module  
3, 4, 8,  
10, 11  
21, 26  
7
HOW DOES THIS COOKTOP COMPARE  
TO YOUR OLD ONE?  
Your new modular cooktop may have several types of  
cooking surface units. You will notice some differences  
when you use each one.  
The following chart will help you to understand the  
differences among the various cooking surface units  
and how they differ from others you may have used  
in the past.  
The best types of cookware to use, plus heat-up and  
cool-down times, depend upon the type of burner or  
surface unit you are using.  
Type of Cooktop  
Description  
How it Works  
Radiant  
(Glass Ceramic)  
Cooktop  
Electric coils  
under a glass-  
ceramic cooktop.  
Heat travels to the glass surface and then to the cookware, so pans must be flat on  
the bottom for good cooking results. The glass cooktop stays hot enough to  
continue cooking after it is turned off. Remove the pan from the surface unit if  
you want cooking to stop.  
Induction  
High frequency  
induction coils  
under a glass  
surface.  
Pans must be made of ferrous metals (metal that attracts a magnet). Heat is  
produced by a magnetic circuit between the coil and the pan. Heats up right away  
and changes heat settings right away, like a gas cooktop. After turning the control  
off, the glass cooktop is hot from the heat of the pan, but cooking stops right away.  
Electric Coil  
Flattened metal  
tubing containing  
electric resistance  
wire suspended  
over a drip pan.  
Heats by direct contact with the pan and by heating the air under the pan. For best  
cooking results, use good quality pans. Electric coils are more forgiving of  
warped pans than radiant or solid disks. Heats up quickly but does not change  
heat settings as quickly as gas or induction. Electric coils stay hot enough to  
continue cooking for a short time after they are turned off.  
Solid Disk  
Solid cast iron  
disk sealed to the  
cooktop surface.  
Heats by direct contact with the pan, so pans must be flat on the bottom for good  
cooking results. Heats up and cools down more slowly than electric coils. The  
disk stays hot enough to continue cooking after it is turned off. Remove the pan  
from the solid disk if you want the cooking to stop.  
Gas Burners  
Regular or sealed  
gas burners use  
either LP gas  
Flames heat the pans directly. Pan flatness is not critical to cooking results, but  
pans should be well balanced. Gas burners heat the pan right away and change  
heat settings right away. When you turn the control off, cooking stops right away.  
or natural gas.  
Care of the Modules  
Some of the modules must be cured or  
When not in the cooktop, modules and  
preconditioned before using them for the first time.  
accessories should be stored in a clean, dry place.  
Always be careful not to drop the modules or they  
could be damaged.  
Modules and accessories should be cleaned after  
each use. The longer a soil remains, the harder it is to  
clean. See each module section in this guide for specific  
instructions. Never immerse any module in water.  
Using the Electric Surface Unit Modules  
You must consider heat up and cool down times for  
the electric surface units when determining  
cooking times. Heat up and cool down times depend  
on initial temperature settings, the type of cookware  
used and the amount of food being cooked.  
Start cooking at a higher setting to heat the surface  
unit faster, then turn to a lower setting to finish  
cooking. Remember, cooking continues after the  
surface unit is turned off.  
8
CONTROLS  
Surface Cooking With Infinite Heat Controls  
At both OFF and HI the control “clicks” into position. You may hear slight  
“clicking” sounds during cooking, indicating the control is keeping the unit  
at the heat level you set.  
Switching heats to a higher setting always shows a quicker change than  
switching to a lower setting.  
How to Set the Controls  
Push the knob in  
and turn in either  
direction to the heat  
setting desired.  
Be sure you turn the control to OFF when you  
finish cooking.  
The surface unit indicator light will glow when  
ANY heat on any module surface unit is on.  
Cooking Guide for Using Heat Settings  
HI—Used to begin cooking or to bring water  
to a boil. Reduce heat setting after water boils.  
Medium High—(Setting halfway between HI and  
MED.) Maintains a fast boil on large amounts of food.  
MED—Sauté and brown; keeps food at a medium  
boil or simmer.  
Medium  
Low  
Medium  
High  
Medium Low—(Setting halfway between MED and  
LO.) Cook after starting at HI; cooks with little water  
in covered pan.  
LO—Used for long, slow cooking (simmering)  
to tenderize and develop flavors. Use this setting  
to melt butter and chocolate or to keep foods warm.  
NOTE: The surface unit indicator light may glow  
between LO and OFF, but there is no power  
to the surface units.  
Do not be alarmed by the blower.  
It will automatically come on when the  
grill or griddle is used.  
9
COIL SURFACE UNIT MODULE  
How to Insert the Module  
1. Be sure the controls are turned  
to OFF. To install the module,  
position the plug to the outside  
wall of the cooktop.  
2. Slide the module toward the  
outlet in the side of the cooktop  
until the plug is pushed all the  
way in.  
3. Lower the inside edge of the  
module into the cooktop until  
it is flush with the cooking  
surface.  
How to Remove the Module  
1. Be sure the controls are turned to OFF and the  
surface units are cool before attempting to remove  
the module.  
3. To unplug, hold the module by the front and back  
edges and slide toward the center of the cooktop.  
Lift out when unplugged.  
2. Lift up the tab at the inside edge of the module  
until the base clears the opening at the side of  
the cooktop.  
4. If you are storing modules, do not stack them or  
store other materials on top of them. This could  
damage the surface of the modules.  
Cookware  
Right  
Wrong  
Use medium- or heavy-weight cookware. Aluminum  
cookware conducts heat faster than other metals.  
Cast-iron and coated cast-iron cookware are slow to  
absorb heat, but generally cook evenly at low to  
medium heat settings. Steel pans may cook unevenly  
if not combined with other metals.  
For best cooking results pans should be flat on the  
bottom. Match the size of the saucepan to the size of  
the surface unit. The pan should not extend over the  
edge of the surface unit more than 1 inch.  
Not over 1 inch  
Over 1 inch  
Always read and follow cookware manufacturer’s  
instructions on cookware use.  
10  
Deep Fat Frying  
Do not overfill cookware with fat that may spill over when adding food.  
Frosty foods bubble vigorously. Watch food frying at high temperatures.  
Keep cooktop and hood clean from grease.  
Wok Cooking  
We recommend that  
you use only a flat-  
bottomed wok. They are  
available at your local  
retail store.  
Do not use woks that  
have support rings.  
Use of these types of  
woks, with or without  
the ring in place can  
be dangerous. Placing  
the ring over the  
surface unit will cause a build-up of heat that will  
damage the cooktop. Do not try to use such woks  
without the ring. You could be seriously burned if the  
wok tipped over.  
Questions and Answers  
Q. Can I cover my drip pans with foil?  
Q. Why does my cookware tilt when I place it on  
the surface unit?  
A. No. Clean as recommended in the Care and  
Cleaning section.  
A. Because the surface unit is not flat. Make sure the  
feet of the surface units are sitting on the inside  
rim of the drip pan and the drip pan is flat on the  
cooktop surface.  
Q. Can I use special cooking equipment, like an  
oriental wok, on any surface units?  
A. Cookware without flat surfaces is not  
recommended. The life of the module surface  
units can be shortened and the cooktop can be  
damaged from the high heat needed for this type  
of cooking. A special flat-bottomed wok can be  
used safely.  
Q. Why is the porcelain finish on my cookware  
coming off?  
A. If you set the surface unit coil higher than required  
for the cookware material and leave it, the finish  
may smoke, crack, pop, or burn depending on the  
pot or pan.  
Q. Why am I not getting the heat I need from my  
surface units even though I have the controls on  
the correct setting?  
Also, if you set the surface unit coil higher than  
required for a long period of time, with small  
amounts of dry food, you can damage the finish.  
A. After turning the surface units off and making sure  
they are cool, check to make sure that the plug-in  
units are securely plugged in.  
Q. May I can foods and preserves on my coil  
surface units?  
A. Yes, but only use cookware designed for canning  
purposes. Check the manufacturer’s instructions and  
recipes for preserving foods. Be sure canner is flat-  
bottomed and fits over the center of the coil surface  
unit. Since canning generates large amounts of  
steam, be careful to avoid burns from steam or heat.  
11  
RADIANT MODULE  
How to Insert the Module  
1. Be sure the controls are turned  
to OFF. To install the module,  
position the plug to the outside  
wall of the cooktop.  
2. Slide the module toward the  
outlet in the side of the cooktop  
until the plug is pushed all the  
way in.  
3. Lower the inside edge of the  
module into the cooktop until it  
is flush with the cooking  
surface.  
How to Remove the Module  
1. Be sure the controls are turned to OFF and the  
radiant surface units are cool before attempting to  
remove the module.  
3. To unplug, hold the module by the front and back  
edges and slide toward the center of the cooktop.  
Lift out when unplugged.  
2. Lift up the tab at the inside edge of the module  
until the base clears the opening at the side of  
the cooktop.  
4. If you are storing modules, do not stack them or  
store other materials on top of them. This could  
damage the surface of the modules.  
General Information About Radiant Modules  
The radiant module features heating coils beneath a  
smooth glass ceramic surface. The two surface units  
are shown by outlines on the glass.  
• Do not let pots boil dry. Overheated metal can  
bond to glass module. An overheated copper pot  
will leave a residue that will permanently stain  
the module.  
• When a surface unit is activated, coils beneath the  
surface unit radiate heat through the glass to the  
cookware. The red glow of the coils will be instantly  
visible through the glass. It will take the surface unit  
a few moments to heat up. The coil cycles on and off  
to maintain your selected control setting. The coils  
have temperature limiters to prevent runaway  
temperatures.  
• Sliding aluminum cookware across the glass may  
leave metal marks. These metal marks will appear  
as small scratches. They can be removed with the  
recommended cleaning creme and a razor scraper.  
• When a surface unit is turned on, the surface unit  
can be seen glowing red within a few seconds. The  
red glow will turn on and off (cycling) to maintain  
the selected heat setting. With poor cookware, you  
will see frequent cycling of the unit off and on.  
Good, flat cookware will minimize the cycling.  
• If you are storing modules, do not stack them or  
store other materials on top of them, as damage to  
the glass ceramic surface of the radiant module is  
likely. Be careful not to damage or bend the  
electrical plug.  
• It is safe to place hot cookware from the oven or  
surface on the glass ceramic surface when the  
surface is cool.  
12  
Types of Cookware  
The following information will help you choose  
cookware which will give good performance.  
Glass-ceramic: usable, but not recommended  
Poor performance. May scratch surface.  
Stainless Steel: highly recommended  
Stoneware: usable, but not recommended  
Especially good with a sandwich clad bottom. The  
sandwich bottom combines the benefits of stainless  
steel (appearance, durability and stability) with the  
advantages of aluminum or copper (heat conduction,  
even heat distribution).  
Poor performance. May scratch surface.  
Cast Iron: usable, but not recommended  
Poor performance. May scratch surface.  
• We recommend that you  
use only a flat-bottomed wok.  
They are available at your  
local retail store. The bottom  
of the wok should have the  
same diameter as the surface  
unit to insure proper contact.  
Aluminum: heavy weight recommended  
Good conductivity. Aluminum residues sometimes  
appear as scratches on the cooktop, but can be  
removed if cleaned immediately. Because of its  
low melting point, thin weight aluminum should not  
be used.  
• Do not use woks that have  
support rings. This type of  
wok will not heat on radiant  
surfaces.  
Copper Bottom: heavy weight recommended  
Good performance, but copper may leave residues  
which can appear as scratches. The residues can be  
removed, as long as the cooktop is cleaned immediately.  
• Some special cooking procedures require specific  
cookware such as pressure cookers, deep fat fryers,  
etc. All cookware must have flat bottoms and be the  
correct size. The cookware should also be covered,  
if applicable to the cooking process.  
Porcelain/enamel:  
Good performance only with a thick, flat, smooth  
bottom. Avoid boiling dry, as porcelain can melt and  
fuse to the surface.  
How to Check Pan Performance  
Use of correct cookware can affect the cooking  
performance and cleaning of your cooktop. The  
correct cookware reduces the temperature of the  
cooktop surface and minimizes the chance of  
spillovers burning onto the cooktop.  
Pans with rounded, curved, ridged or warped  
bottoms are not recommended.  
You must use pans with perfectly flat bottoms.  
Some pans may have curved or rounded bottoms or  
may be warped. If you are unsure of the flatness of  
your pans you may do this quick test.  
Another simple test to determine even heat  
distribution across the cookware bottom is to put one  
inch of water in the pan. Bring the water to a boil and  
observe the location of bubbles as the water starts to  
boil. Good flat cookware will have an even distribution  
of bubbles over the bottom surface area of the pan.  
Bubbles localized in only a portion of the bottom  
indicate uneven contact of the pan to the surface unit,  
uneven heat transfer or an unsuitable pan.  
Turn your pan upside  
down on the countertop,  
place a ruler flat against  
the pan surface. The  
bottom of the pan and the  
straight edge of the ruler  
should fit flush against each other all the way across.  
Turn the ruler a full 360 degrees, checking for any  
space between the ruler and the bottom of the pan.  
Use pans that match the diameter of the surface  
unit. Cooking performance will not be as good if  
the cookware is either smaller or larger than the  
surface unit.  
(continued next page)  
13  
RADIANT MODULE  
(continued)  
CAUTION  
• Never cook directly on the glass.  
Always use cookware.  
• Do not slide cookware across the  
cooktop because it can scratch  
the glass—the glass is scratch  
resistant, not scratch proof.  
SURFACE  
COOKING  
DRAGGING  
• Do not use the surface as a  
cutting board.  
• Always place the pan in the center of  
the surface unit you are cooking on.  
CUTTING  
OFF CENTER  
Plastic and Sugary Spillovers  
Sugary spillovers (such as jellies, fudge, candy  
syrups) or melted plastics can cause pitting of the  
surface of your module (not covered by the warranty)  
unless the spill is removed while still hot.  
Special care should be taken when removing hot  
substances. Follow the instructions in the Care and  
Cleaning section carefully.  
GRILL MODULE  
You can enjoy delicious grilled food year ’round,  
prepared in the convenience of your own kitchen.  
Separate heating elements can be set at different  
temperatures, allowing you to use half the cooking  
surface to grill meat and the other half to prepare  
potatoes or other vegetables, for a complete meal.  
How to Insert the Grill Module  
1. Make sure the grease  
collector jar is in place  
beneath the cooktop.  
3. Make sure all controls are turned  
to OFF. Hold the heating element  
with the plug facing the side of  
the cooktop and level with the  
surface. Insert the plug into the  
cooktop outlet as far as it will  
go. (Do not force.) The heating  
element support should rest on  
the ledge of the reflector pan.  
2. Fit the reflector pan in the  
cooktop. The slots in the  
pan permit grease to drain  
into the jar. Keep the slots  
open at all times.  
4. Place the grill grate on  
the reflector pan over the  
heating element. The grate  
should be seated properly  
on the reflector pan.  
14  
Removing the Grill Module  
When removing the parts of the grill module to clean, be sure all switches  
are in the OFF position and the module is cool. Remove the grill grate and  
then slide the heating element toward the center of the cooktop until it is  
unplugged. Remove the reflector pan. Empty grease collector jar when cool.  
Be sure to replace the jar.  
How to Set the Grill Controls  
The control knob must be  
Front and rear sections of the  
grill heating element are  
controlled separately. Heat only  
half the grill surface for cooking  
small portions or set each half at a  
different temperature for cooking  
different types of foods.  
Push in the control knob depending  
on which side of the cooktop grill  
module is used. The right front  
and right rear control knobs  
operate the grill when the module  
is on the right side (on some  
models). The left front and left  
rear control knobs operate the grill  
when the grill module is on the left  
side of the cooktop.  
pushed in to turn; this prevents  
the heating element from being  
turned on accidentally. Push the  
knob in only when it is in the OFF  
position. When the knob is in any  
other position, it can be turned  
without pushing it in.  
Automatic Blower Operation  
The blower comes on automatically when the grill is turned on and turns off  
automatically when the grill is turned off.  
What to Do If a Flame-Up Occurs  
Grilling fat or juicy foods may cause flame-ups.  
You should never leave the kitchen while using the  
grill. It’s important to control flame-ups so they do  
not get out of hand.  
These steps should control the flame until it eventually  
goes out. If it does not, cover the entire grill module  
with a cookie sheet or the lid from a large roasting  
pan. Use a pot holder to remove this later because it  
will be hot.  
TO CONTROL FLAME-UPS  
Never use water on a grease fire. Water will spread  
the flames.  
Turn down the heat setting to LO rather than OFF.  
This keeps the downdraft vent blower on. Or, turn the  
vent to ON, then turn the grill OFF.  
NOTE: It is recommended that you have a dry  
chemical, foam or Halon type fire extinguisher where  
you can easily reach it in case of a cooking fire.  
Using a long-handled utensil, carefully remove the  
food from the grill.  
(continued next page)  
15  
GRILL MODULE  
(continued)  
Grill Tips  
• Do not leave the grill unattended while in use.  
Allow space between foods when placing them on  
the grill. Air needs to circulate around the food for  
best cooking results.  
Be sure to preheat according to the cooking guide.  
Make sure the grease collector jar and the reflector  
pan are clean and in place before using the grill.  
Occasionally rearrange foods on the grill, to prevent  
sticking and provide better browning.  
Remove grease from the grease collector jar after  
each use to avoid spillovers.  
Season meats after cooking rather than before—  
salt can draw out juices and dry out meat. Use tongs  
to turn and rearrange meats on the grill; forks will  
pierce the meat and release juices.  
The grates should be oiled or sprayed with a non-  
stick coating before cooking to prevent sticking.  
Remove the grate before spraying, and spray only  
while cool. Spraying directly onto a hot grill may  
cause a fire.  
If your house has low voltage, foods may be lighter  
brown than expected. A longer preheating and grill  
time may be necessary to achieve the desired results.  
Trim fat from meats before placing on the grill.  
This will reduce smoking and lessen grease buildup  
in the grease collector jar.  
The blower comes on automatically when the grill  
is turned on and turns off automatically when the  
grill is turned off.  
When cooking foods of various sizes and  
thicknesses, start larger or thicker pieces first, and  
quicker-cooking, smaller pieces later. Press meat  
lightly to lie flat on the grill: slash the fat on the  
edges of steaks and chops to prevent curling; break  
the joints of split chickens so they will lie flat.  
Questions and Answers  
Q. I followed the cooking times suggested in  
the Grill Cooking Guide but my foods were not  
done properly. Is there something wrong with  
my grill?  
Q. Can my grill be switched to the other side of  
the cooktop where it would be more convenient  
for me?  
A. Your interchangeable cooktop modules can be used  
on either the right or the left side of the cooktop  
(on some models). When inserting or removing a  
module, take care not to force the connection or  
exert undue pressure which could damage the  
electrical contacts.  
A. Probably not. Suggested cooking times should be  
used only as a general guide. Variables in food can  
change cooking times required.  
Q. How can I keep barbecued meats from  
developing an unattractive burned look  
and taste?  
Q. When cooking many individual foods, what can  
I do to insure that foods will cook evenly?  
A. Sauces containing sugar will often burn if used  
during the entire cooking time. If your favorite  
sauce contains sugar, try adding it only during the  
last 15 to 20 minutes of cooking time for best  
results.  
A. When cooking foods of various sizes and  
thicknesses, start larger or thicker pieces first  
and add quicker-cooking, smaller pieces later.  
Press the meat lightly to lie flat on the grill. Slash  
the fat on the edges of steaks and chops to prevent  
curling. Break the joints of split chickens so they  
will lie flat.  
Q. Foods cooked on my grill are not browning as  
much as I would like. What could cause this?  
A. A longer preheating and grill time may be  
Q. My grilled meats sometimes come out drier  
than they should. What can I do to help  
prevent this?  
necessary to achieve the desired results.  
A. Season meats after cooking rather than before—  
salt can draw out juices and dry out meat. Use  
tongs to turn and rearrange meats on the grill;  
forks will pierce the meat and release juices.  
16  
GRILL COOKING GUIDE  
Do not leave cooktop unattended during “preheat” (knobs turned to HI)  
or any time the knobs are turned to HI with food on the grill.  
1. Preheat 5 minutes before grilling. Refer to the setting in the guide for a  
particular food.  
2. Trim excess fat from the meat.  
3. Before cooking steaks, slash fat around edges to prevent curling of meat.  
4. Suggested cooking times should be used only as a guide, since variables  
in food can change cooking times.  
Food  
Suggested Setting  
Cook Time  
Comments  
Steak  
Rare:  
HI  
HI  
HI  
5–7minutes per side  
6–8 minutes per side  
8–10 minutes per side  
Preheat grill 10 minutes for rare.  
1
4
3/4 inch–1 ⁄ inch thick Medium:  
Well:  
Steak  
Rare:  
9–11 minutes per side  
13–15 minutes per side  
20–23 minutes per side  
Preheat grill 10 minutes for rare.  
Reduce to MED for well done.  
1
2
1 ⁄ inch–2 inches thick Medium:  
Well:  
Ground Steak or  
Hamburgers  
3/4 inch thick  
Rare:  
Medium:  
Well:  
6–8 minutes per side  
8–10 minutes per side  
11–12 minutes per side  
Preheat grill 10 minutes for rare.  
Chicken  
Cut-Up  
Pieces:  
MED  
MED  
45–60 minutes  
(total)  
Turn over frequently and if desired baste with  
sauce last 10 to 15 minutes.  
Quarters:  
1 hr. to 1 hr. 10 minutes  
(total)  
Break joint bones. Place skin side down. Turn  
over every 15 minutes and baste frequently as  
desired. Wing-breast quarters take longer than  
thigh-leg quarters.  
Halves:  
MED  
MED  
1 hr. to 1 hr. 25 minutes  
(total)  
Break joint bones. Place skin side down on  
preheated grill. Turn over and baste frequently  
as desired.  
Ham Slices  
(Precooked) 1 inch thick  
10 minutes per side  
Hot Dogs  
HI  
8–9 minutes (total)  
Turn frequently.  
Pork Chops  
Spare Ribs  
MED  
MED  
15–18 minutes per side  
40–50 minutes  
(total)  
Boil 5 minutes before grilling. Rearrange and  
turn over frequently. Baste with sauce last  
10 minutes as desired. Very meaty ribs may  
take about 10 minutes longer.  
Lamb Chops  
Lobster Tails  
MED  
MED  
20–22 minutes per side  
15–20 minutes per side  
With a sharp knife or scissors, cut the under  
shell lengthwise into the meat almost through  
to outer shell. Spread tail apart to expose  
meat while grilling. Loosen meat but leave in  
shell. Spray grates with non-stick coating  
before preheating.  
Salmon Steaks  
MED  
MED  
8–10 minutes per side  
10–12 minutes per side  
Brush with melted butter.  
1 inch thick  
Large Sausage Links  
Use bratwurst, kielbasa or smoked  
Polish sausage.  
17  
GRIDDLE ACCESSORY  
You must have the grill module to use the  
griddle accessory.  
Your non-stick coated griddle provides an extra-large  
cooking surface for meats, pancakes, or other food  
usually prepared in a frying pan or electric skillet.  
WARNING: Do not use griddle modules JXDD43 or  
JXDD46 with these cooktops.  
How to Insert the Griddle Accessory and the Grill Module  
1. Make sure the grease  
collector jar is in place  
beneath the cooktop.  
3. Make sure all controls  
are turned to OFF. Hold  
the heating element with  
the plug facing the side  
of the cooktop and level  
with the surface. Insert  
the plug into the cooktop  
outlet as far as it will go.  
(Do not force.) The  
2. Fit the reflector pan in  
the cooktop. The slots  
in the pan permit grease  
to drain into the jar.  
Keep the slots open at  
all times.  
heating element support  
should rest on the ledge  
of the reflector pan.  
4. Place the griddle plate on  
the reflector pan over the  
heating element. The  
plate should be seated  
properly on the reflector  
pan with the griddle’s  
drain holes at the front.  
Removing the Griddle Module  
When removing the parts of the grill module to clean, be sure all switches  
are in the OFF position and the module is cool. Remove the griddle plate  
and then slide the heating element toward the center of the cooktop until it  
is unplugged. Remove the reflector pan. Empty grease collector jar when  
cool. Be sure to replace the jar.  
Using the Griddle  
The non-stick griddle must be preconditioned before  
using it for the first time. To precondition, first wash  
the griddle in soap and water and dry. Then use a paper  
towel to apply a small amount of cooking oil to the  
griddle. Remove excess oil with a clean paper towel.  
Do not overheat the griddle. Leaving the griddle at  
HI for more than 5 minutes without food can damage  
the non-stick coating.  
Because the heating element under the griddle is  
divided, you can vary the temperature of the front  
and rear sections.  
Preheat the griddle as recommended in the Griddle  
Cooking Guide. After preheating for the recommended  
amount of time, apply a small amount of oil or butter.  
18  
How to Set The Griddle Controls  
Front and rear sections of the griddle heating  
element are controlled separately. Heat only half  
the griddle surface for cooking small portions or set  
each half at a different temperature for cooking  
different types of foods.  
Push in the control knob depending on which side of  
the cooktop griddle module is used. The right front  
and right rear control knobs operate the griddle when  
the module is on the right side (on some models).  
The left front and left rear control knobs operate the  
griddle when the griddle module is on the left side of  
the cooktop.  
The control knob must be pushed in to turn;  
this prevents the heating element from being turned  
on accidentally. Push the knob in only when it is in  
the OFF position. When the knob is in any other  
position, it can be turned without pushing it in.  
Automatic Blower Operation  
The blower comes on automatically when the griddle is turned on and turns  
off automatically when the griddle is turned off.  
Griddle Tips  
• Most griddled foods require cooking on a preheated  
surface, which may be greased lightly before adding  
food. Preheat griddle for only 5 minutes at HI  
• Avoid using metal utensils with sharp points or  
rough or sharp edges which might damage the non-  
stick coated griddle surface. Do not cut foods  
on the griddle.  
setting, then switch to recommended cook setting.  
• If your house has low voltage, foods may be lighter  
brown than expected. A longer preheating and griddle  
time may be needed to get good cooking results.  
• Foods to be warmed may be placed directly on the  
griddle; a high domed metal cover, such as an  
inverted kettle, placed over them will help store  
the heat.  
• Make sure the griddle is clean.  
• Condition or “season” the griddle before  
first-time use.  
• Check the grease collector jar and empty if  
necessary to avoid spillovers.  
(continued next page)  
• To avoid damaging the non-stick finish, store the  
griddle upright on edge, if possible. If it is necessary  
to store it flat, avoid placing other pans or utensils  
on top.  
• Foods which are high in natural fat, such as bacon  
or sausage, may be started on a cold griddle.  
19  
GRIDDLE ACCESSORY  
(continued)  
Questions and Answers  
Q. Can my griddle be switched to the other side of  
the cooktop where it would be more convenient  
for me?  
Q. Do I need special cookware for use with  
my griddle?  
A. Avoid using metal cookware with sharp points or  
rough or sharp edges which might damage the non-  
stick coated griddle surface. Do not cut foods on the  
griddle. Use only heat-resistant dishes when foods  
in containers are to be warmed on the griddle. For  
further information on caring for your griddle’s  
surface, see the Care and Cleaning section.  
A. Your interchangeable cooktop modules can be  
used on either the right or left side of the cooktop  
(on some models). When inserting or removing a  
module, take care not to force the connection or  
exert undue pressure which could damage the  
electrical contacts.  
Q. Can prolonged periods of high heat damage my  
griddle’s surface?  
Q. How should I store my griddle when it is not  
in use?  
A. A brief preheating period is often necessary for  
best results with many foods, but leaving the  
griddle on HI heat setting for more than 5 minutes  
without food can damage the non-stick coating.  
Always be sure to turn control knobs to OFF when  
cooking is completed.  
A. To avoid marring the non-stick finish, store the  
griddle upright on the edge with the terminals up  
to avoid damage. If it is necessary to store it flat,  
avoid placing other pans or cookware on top.  
Q. How long can foods be kept warm with the  
griddle without losing their appeal?  
Q. Why aren’t my foods done even though they  
have cooked the full time?  
A. No longer than 2 hours is recommended, to assure  
good food quality and prevent spoilage. Delicate  
foods, such as eggs, should not be kept more than  
15 to 30 minutes; entrees and casseroles may be  
warmed for 30 to 60 minutes. Hors d’oeuvres will  
A. Preheat the griddle for a longer time and leave  
foods on the griddle longer to attain the desired  
degree of browning.  
1
2
stay hot for serving up to 1 or 1  
⁄ hours. Rearrange  
or stir food occasionally, if possible.  
GRIDDLE COOKING GUIDE  
Do not leave cooktop unattended during “preheat”  
(knobs turned to HI) or any time the knobs are  
turned to HI with food on the griddle.  
Suggested cooking times should be used only as a  
guide since variables in food may change cooking time.  
Cooking times may be slightly longer when using the  
downdraft vent system.  
Food  
Suggested Setting  
Medium High  
Comments  
Bacon  
Chops  
Medium High  
Medium High  
MED  
Cube & Rib Eye Steaks  
Eggs, Fried  
Fish Steaks  
French Toast  
Ham Slices  
Hamburgers  
Hot Dogs  
Grease lightly if desired.  
Grease lightly if desired.  
Grease lightly if desired.  
Grease lightly if desired.  
Grease lightly if desired.  
Medium High  
Medium High  
Medium High  
Medium High  
Medium High  
Medium High  
MED  
Grease lightly if desired.  
Grease lightly if desired.  
Grease lightly if desired.  
Pancakes  
Sandwiches  
Sausage Patties  
Medium High  
20  
HOME CANNING TIPS  
Canning should be done on the Coil Surface Units  
HOWEVER, DO NOT USE LARGE DIAMETER  
CANNERS OR OTHER LARGE DIAMETER POTS  
FOR FRYING OR BOILING FOODS OTHER  
THAN WATER. Most syrup or sauce mixtures—and  
all types of fried foods—cook at temperatures much  
higher than boiling water. Such temperatures could  
eventually harm cooktop surfaces surrounding the  
module surface units.  
or the Radiant Units only.  
Pots that extend beyond 1 inch of the surface unit are not  
recommended for most surface cooking. However, when  
canning with a water-bath or pressure canner, larger-  
diameter cookware may be used. This is because boiling  
water temperatures (even under pressure) are not  
harmful to cooktop surfaces surrounding the surface unit.  
Observe Following Points in Canning  
1. Be sure the canner fits over the center of the surface  
unit. If your cooktop or its location does not allow the  
canner to be centered on the surface unit, use smaller-  
diameter canners for good canning results or try putting  
module on opposite side of cooktop (on some models)  
so the larger unit is in front. Be sure the canner or other  
large diameter pans do not touch the control knobs or  
the vent grille. The knobs and the vent grille will be  
damaged if touched by hot cookware.  
3. When canning, use recipes and procedures from  
reputable sources. Reliable recipes and procedures  
are available from the manufacturer of your canner;  
manufacturers of glass jars for canning, such as  
Ball and Kerr; and the United States Department of  
Agriculture Extension Service.  
4. Remember that canning is a process that generates  
large amounts of steam. To avoid burns from steam  
or heat, be careful when canning.  
2. Flat-bottomed canners must be used. Do not use  
canners with flanged or rippled bottoms (often  
found in enamelware) because they don’t make  
enough contact with the surface unit and take a long  
time to boil water.  
NOTE: If your house has low voltage, canning may  
take longer than expected, even though directions  
have been carefully followed.  
The process time will be shortened by:  
(1) using a pressure canner, and  
(2) starting with HOT tap water for fastest heating of  
large quantities of water.  
Flat-bottomed canners are recommended for  
electric coil surface units. They are required for  
glass cooktops.  
CAUTIONS:  
Safe canning requires that harmful microorganisms  
are destroyed and that the jars are sealed  
completely. When canning foods in a water-bath  
canner, a gentle but steady boil must be maintained  
continuously for the required time. When canning  
foods in a pressure canner, the pressure must be  
maintained continuously for the required time.  
Since you must make sure to process the canning jars  
for the prescribed time, with no interruption in processing  
time, you cannot can on radiant surface units if the  
bottom of your canner is not flat enough.  
What is a Temperature Limiter?  
Every radiant surface unit has a Temperature Limiter.  
The Temperature Limiter protects the glass-ceramic  
surface from getting too hot.  
After you have adjusted the controls, it is very  
important to make sure the prescribed boil or  
pressure levels are maintained for the required time.  
The Temperature Limiter may turn off the  
surface units if:  
RADIANT GLASS CAUTIONS:  
The radiant surface units have temperature limiters  
that help prevent them from getting too hot. If the  
bottom of your canner is not flat, the surface unit can  
overheat, triggering the temperature limiters to turn the  
unit off for a time. This will stop the boil or reduce the  
pressure in the canner.  
• The pan boils dry.  
• The pan bottom is not flat.  
• The pan is off center.  
• There is no pan on the unit.  
21  
COOKTOP VENT SYSTEM  
The blower comes on automatically when the grill or griddle is turned on  
and turns off automatically when the grill or griddle is turned off.  
If the vent is turned on using the knob, the blower will not turn off  
automatically and must be turned off using the knob.  
The built-in vent system helps remove cooking vapors, odors and smoke  
from foods prepared on the cooktop modules.  
How to Operate Vent System  
To operate the vent system using the knob, turn the  
VENT knob on the control panel to ON.  
Some models have a control that allows you to  
choose blower speeds from low to high.  
Continuous use of the vent system while cooking  
helps keep the kitchen comfortable and less humid,  
reducing cooking odors and soiling moisture that  
on some models  
on some models  
JP387  
normally creates a frequent need for cleaning.  
JP385  
JP389  
22  
CARE AND CLEANING  
NOTE: Let cooktop parts cool before touching or handling.  
Proper care and cleaning are important so your cooktop will give you  
efficient and satisfactory service. Follow these directions carefully in  
caring for your cooktop to assure safe and proper maintenance.  
Porcelain Enamel Finish (on some models)  
Brushed Chrome Finish (on some models)  
The porcelain enamel finish is sturdy but breakable if  
misused. This finish is acid-resistant. However, any  
acidic foods spilled (such as fruit juices, tomato or  
vinegar) should not be permitted to remain on the finish.  
Clean the brushed chrome top with warm, soapy water  
or Bon Ami® brand cleanser and immediately dry it  
with a clean, soft cloth. Take care to dry the surface  
following the “grain.” To help prevent finger marks  
after cleaning, spread a thin film of baby oil on the  
surface. Wipe away excess oil with a clean, soft cloth.  
If acids spill on the cooktop while it is hot, use a dry  
paper towel or cloth to wipe it up right away. When  
the surface has cooled, wash with soap and water.  
Rinse well.  
For other spills such as fat spatterings, wash with soap  
and water after the surface has cooled. Rinse well.  
Polish with a dry cloth.  
Grease Collector Jar  
Scoop out grease with a large spoon. Soak the jar in warm water  
to loosen grease if desired. Clean with a plastic or soap-filled  
scouring pad and hot soapy water.  
The jar may also be cleaned in the dishwasher.  
The jar may be replaced with any wide-mouth canning jar.  
Control Panel and Knobs  
Clean up any spills or spatters with a damp cloth.  
Remove heavier soil with warm, soapy water.  
The control knobs may be removed for easier  
cleaning.  
Clean the control panel with mild liquid dish detergent  
and a soft cloth. Rub the control panel lightly.  
To remove a knob, pull it  
straight off the stem. Wash  
the knobs in soap and  
water but do not soak.  
CAUTION: Do not use abrasives of any kind on the  
control panel.  
Do not allow water to run  
down inside the surface  
of the panel while  
cleaning. After drying,  
return the knobs to the  
cooktop, making sure to  
match the flat area on the  
knob to the shaft.  
(continued next page)  
23  
CARE AND CLEANING  
(continued)  
Cooktop Tub  
Wipe out tub with hot soapy water—  
or a soap-filled or plastic scouring  
pad. Rinse with a damp cloth.  
Make sure the drain hole is not  
blocked. Clean with a cotton  
swab or toothpick.  
Vent System  
Before cleaning the vent grille, be sure exhaust  
Vent Filter  
The filter is  
held in place  
with a metal  
latch. Move  
latch up in  
Vent Filter  
blower is shut off.  
Vent  
Chamber  
To clean the vent grille, remove it from the  
cooktop by lifting it up. Wipe with a damp cloth.  
If necessary the vent grille can be washed in the sink.  
Use dishwashing liquid for cleaning.  
either  
Do not use abrasive cleaners. They will damage the  
vent grille’s finish.  
direction and  
lift filter up  
and out of the  
vent opening.  
Do not clean the vent grille in the dishwasher.  
To clean the vent chamber, use hot, soapy water.  
Do not use abrasive cleaners. They will damage  
the finish.  
Clean the filter by swishing it in hot, soapy water.  
Rinse well and dry thoroughly.  
Do not operate the vent without the filter in place.  
Modules  
CAUTION  
• Be sure all controls are turned OFF before attempting to remove a  
module or heating element.  
• Do not attempt to clean plug-in surface units or grill heating element  
in an automatic dishwasher.  
• Do not immerse plug-in surface units in liquids of any kind.  
• Do not bend the plug-in surface unit plug terminals.  
• Do not attempt to clean, adjust or in any way repair the plug-in receptacle.  
24  
Grill Module  
To remove:  
• Lift off the grill grate.  
• Unplug the heating element.  
Do not attempt to clean the heating element.  
To replace:  
Grill Grate  
Heating Element  
Reflector Pan  
• Place the reflector pan in the cooktop tub with  
the hole for the plug-in towards the outside of  
the cooktop.  
• Plug in the heating element.  
• Place the grill or griddle grate on top of the  
reflector pan.  
Grill Grate  
Reflector Pan  
Clean with a plastic scouring pad and hot, soapy  
water. Rinse well. The grill grate may also be cleaned  
in the dishwasher. Do not clean in a self-cleaning oven.  
Let grill or griddle cool, then remove. Lift out the  
reflector pan. Clean with either a plastic or soap-filled  
scouring pad and hot, soapy water. The reflector pan  
may also be cleaned in the dishwasher.  
Griddle Accessory  
Clean with a plastic scouring pad and hot, soapy  
water. Rinse well. Do not use abrasive cleaners.  
Do not clean in the dishwasher.  
Grill Cover  
Do not place the cover on a hot module or leave it  
over the grill while preheating.  
To clean the cover, wash it at the sink with soap and  
water and dry. For stubborn soil, let it soak for  
5 to 10 minutes or use a nylon brush or pad. Do not  
use a metal scouring pad or other abrasives.  
Do not clean in the dishwasher.  
(continued next page)  
25  
CARE AND CLEANING  
(continued)  
Coil Surface Unit Module  
To remove a surface unit:  
Surface Unit  
Drip Pan  
Clean the area surrounding the surface units  
according to either the Brushed Chrome or Porcelain  
section (depending on your model).  
To remove the drip pans  
for cleaning, the surface  
units must be removed  
first.  
To clean the surface units, turn the control to the  
highest setting for a minute. The coils will burn off  
any soil.  
Lift the surface unit about  
1 inch above the drip pan  
and pull it out.  
CAUTION  
• Be sure all controls are turned to OFF and  
surface units are cool before attempting to  
remove them.  
Do not lift the surface  
unit more than 1 inch.  
If you do, it may not lie  
flat on the drip pan when  
you plug it back in.  
• Do not immerse the surface units or the module  
in liquids of any kind.  
• Do not clean the surface units or the module in  
a dishwasher.  
Repeated lifting of the surface unit more than  
1 inch above the drip pan can permanently  
damage the receptacle.  
• Do not bend the surface unit plug terminals.  
• Do not attempt to clean, adjust or in any way repair  
the plug-in receptacle.  
To replace a surface unit:  
• Replace the drip pan into the recess in the cooktop.  
Make sure the opening in the pan lines up with the  
receptacle.  
• Insert the terminals of the surface unit through the  
opening in the drip pan and into the receptacle.  
• Guide the surface unit into place so it rests evenly.  
Drip Pans  
Remove the surface units. Then lift out the drip pans.  
For best results, clean the drip pans by hand.  
Place them in a covered container (or a plastic bag)  
with 1/4 cup ammonia to loosen the soil. Then scrub  
with a soap-filled scouring pad if necessary. Rinse  
with clean water and polish with a clean, soft cloth.  
The drip pans may also be cleaned in the dishwasher.  
Do not cover the drip pans with foil.  
Using foil so close to the receptacle could cause  
shock, fire or damage to the cooktop.  
Clean the area under the drip pans often.  
Built-up soil, especially grease, may catch on fire.  
26  
Radiant Module–Glass Ceramic Cooktop Cleaning  
Cleaning of glass ceramic cooktops is different from  
cleaning a standard porcelain finish. To maintain and  
protect the surface of your new glass ceramic cooktop  
follow these basic steps.  
Before using your module for the first time, clean  
it with the recommended cleaning creme. This helps  
protect the top and makes clean-up easier.  
DAILY CLEANING: Use only the recommended  
cleaning creme on Glass Ceramic.  
For normal, light soil:  
1. Rub a few drops (less is better) of the recommended  
cleaning creme onto the soiled area using a damp paper  
towel. Wipe until all soil and creme are removed.  
Frequent cleaning leaves a protective coating which  
is essential in preventing scratches and abrasions.  
Special Care:  
Sugary spillovers (such as jellies, fudge, candy  
syrups) or melted plastics can cause pitting of the  
surface of your cooktop (not covered by the warranty)  
unless the spill is removed while still hot. Special  
care should be taken when removing hot  
substances. Follow these instructions carefully and  
remove the soil while the spill is still hot.  
1. Turn off all the surface units affected by the  
spillover. Remove hot pans.  
2. Wearing an oven mitt, hold the razor  
scraper at a 30° angle to the cooktop  
and scrape the hot spill to a cool area  
outside the surface unit.  
3. With the spill in a cool area, use a dry paper towel to  
remove any excess. Any spillover remaining should  
be left until the surface of the module has cooled.  
Do not continue to use the soiled surface unit until  
all of the spillover has been removed. Follow the  
steps under heavy, burned-on soil to continue  
the cleaning process.  
2. Clean the surface with the recommended cleaning  
creme after each use.  
For heavy, burned-on soil:  
1. Apply a few drops of the recommended cleaning  
creme to the (cool) soiled area.  
2. Using a damp paper towel, rub creme into the  
burned-on area. As with any burned-on spill, this  
may require some effort.  
3. Carefully scrape remaining soil with the razor  
scraper. Hold the scraper at a 30° angle against the  
ceramic surface.  
4. If any soil remains, repeat the steps listed above.  
For additional protection, after all soil has been  
removed, polish the entire surface with the  
recommended cleaning creme.  
General Information:  
As the recommended cleaning creme cleans, it  
leaves a protective coating on the cooktop surface.  
This coating helps to prevent build-up of mineral  
deposits (water spots) and will make future cleaning  
easier. Dishwashing detergents remove this protective  
coating and therefore make the cooktop more  
susceptible to staining.  
To conveniently order more creme and/or  
scrapers for cleaning your radiant range,  
please call our toll free number:  
5. Buff with a dry paper towel.  
NOTE:  
National Parts Center  
800-626-2002  
• Using a razor scraper will not damage the surface  
if the 30° angle is maintained.  
• Be sure to use a new, sharp razor scraper.  
Do not use a dull or nicked blade.  
Creme 10 oz.  
Scraper  
Creme and Scraper Kit  
# WB02X8273  
# WX5X1614  
# WB64X5027  
Store the razor scraper out of reach of children.  
PRECAUTIONS  
• Most cleaners contain ammonia, chemicals and  
abrasives which can damage the surface of your  
cooktop. Use only the recommended cleaning  
creme for proper cleaning and protection of your  
glass ceramic surface.  
If pots with a thin overlay of aluminum, copper, or  
enamel are allowed to boil dry, the overlay may bond  
with the glass ceramic and leave a black discoloration.  
This should be removed immediately before heating  
again or the discoloration may be permanent.  
• If you slide aluminum or copper cookware across  
the surface of your cooktop, they may leave metal  
markings which appear as scratches. If this should  
happen, use the razor scraper and cleaning creme to  
remove these markings. Failure to remove these  
residues immediately may leave permanent marks.  
• Use of window cleaner may leave an iridescent film  
on the cooktop. The recommended cleaning creme  
will remove this discoloration.  
Read and follow all instructions and warnings  
on the recommended cleaning creme label.  
• Water stains (mineral deposits) are removable using  
the recommended cleaning creme or full strength white  
vinegar.  
27  
INSTALLATION INSTRUCTIONS  
Before you begin  
Electrical Requirements  
Read these instructions completely and  
CAUTION: FOR PERSONAL SAFETY,  
REMOVE HOUSE FUSE OR CIRCUIT  
BREAKER BEFORE BEGINNING  
INSTALLATION.  
carefully.  
Important—Save these instructions for local  
inspector’s use.  
This appliance must be supplied with the proper  
voltage and frequency, as listed in these  
Installalation Instructions, and connected to an  
individual, properly grounded branch circuit,  
protected by a circuit breaker or time delay fuse.  
Proper electrical ratings should be verified with  
listing on product’s rating plate. The rating plate  
is located on the right-hand side of the exhaust  
plenum.  
All wire connections must be made in  
accordance with local codes and properly  
insulated. Check with your local utility for  
governing electrical codes and ordinances. In  
the absence of local electrical codes, the National  
Electrical Code, ANSI/NFPA No. 70–Latest  
Edition, governing electric range installations,  
must be followed.  
Important—Observe all governing codes  
and ordinances.  
NOTE TO INSTALLER—Be sure to leave  
these instructions with the Consumer.  
NOTE: This appliance must be properly  
grounded.  
Unless very knowledgeable in the installation  
of this product, engage a professional installer.  
Tools You Will Need  
• Saw  
A copy of the National Electrical Code can be  
obtained by writing to:  
• Flat blade screwdriver  
• Electrician’s pliers  
• Duct tape  
• Measuring tape or scale  
• Carpenter’s square  
• Wrench or socket set  
• Drill and drill bit  
• Sheet metal screws  
• Junction box  
National Fire Protection Association  
Batterymarch Park  
Quincy, MA 02260  
NOTE: Installation of this unit requires 2 people.  
Do not attempt to install without assistance.  
30Cooktop (Dimensions for reference only)  
Unit must be vented to the outside!  
9
7
16  
8
21 ⁄ ″  
29 ⁄ ″  
"  
6″  
1
4
12 ⁄ ″  
3
19″  
5″  
D
Dia.  
1
2
27 ⁄ ″  
1
2
20 ⁄ ″  
7
8
28 ⁄ ″  
28  
Step 1  
Preparing for Installation  
Step 2  
Preparing the Base Cabinet  
Positioning the cooktop  
The cooktop is designed to look best when centered  
in a cabinet its same width.  
The exhaust vent beneath the cooktop must be  
located between wall studs or floor joists so that  
ductwork may be installed properly.  
This cooktop is designed to fit easily into a variety  
of cabinets. However, some cabinets may require  
modifications.  
Preparing a cabinet that is against a wall  
In some cabinets, the sides may need to be scooped  
or cut down 2as shown, and the corner braces  
removed in order to accommodate the unit.  
In 75 cm and 90 cm frameless European  
cabinets, the back panel may need to be cut  
down 5to accommodate the unit.  
At least 6must be allowed between side edges  
of cooktop and adjacent walls.  
Preparing a peninsula or island type cabinet  
In a peninsula or island type cabinet, the sides may  
need to be scooped or cut down, and the corner  
braces removed in order to accommodate the unit.  
1/2Flat area  
for support  
5Approx.  
for European  
cabinets  
30″  
15″  
2″  
Approx.  
6Min. to  
side wall  
1
2
1 ⁄ ″  
Avoid placing cabinets above the cooktop unit,  
if possible, in order to reduce the hazards  
caused by reaching over heated surface units.  
If cabinets are placed over the cooktop, the risks  
can be reduced by installing a range hood that  
projects horizontally a minimum of 5 inches  
beyond the bottom of the cabinets.  
If cabinetry is used above cooktop, allow a  
minimum 30clearance between the cooking  
surface and the bottom of any unprotected cabinet.  
If clearance between cooktop and cabinetry is  
less than 30, cabinet bottom must be protected  
with flame retardant millboard at least 1/4″  
thick, covered with 28 gauge sheet steel or  
0.020thick copper. Clearance between cooktop  
and protected cabinetry must NEVER BE LESS  
THAN 24.  
EXCEPTION: Installation of a listed microwave  
oven or cooking appliance over the cooktop shall  
conform to the installation instructions packed  
with that appliance.  
Step 3  
Rough Preparation of Junction Box  
IMPORTANT—FOR PERSONAL SAFETY,  
REMOVE HOUSE FUSE OR OPEN  
CIRCUIT BREAKER BEFORE PREPARING  
JUNCTION BOX.  
Install an approved junction box within shaded  
area shown in diagram. Junction box must be at  
1
2
least 10 ⁄ below top of cabinet.  
Run conductors from residence wiring to  
junction box according to local electrical codes.  
C
9″  
L
4″  
1
2
10 ⁄ ″  
16″  
20″  
A 15minimum must be kept from the side  
edge of cooktop to the bottom of any cabinet  
not directly above cooktop. If clearance is less  
than 15, adjacent cabinets should be at least  
6from side edge of cooktop.  
(continued next page)  
29  
INSTALLATION INSTRUCTIONS  
(continued)  
Step 4  
Preparing the Countertop  
Step 5A  
Blower to Ductwork Alignment  
Clearance between inside front of cabinet and  
In general, the use of flexible ducting is  
discouraged because it can cause severely  
restricted airflow. However, if the blower outlet  
and the floor or wall duct location do NOT align  
well, then flexible METAL ducting can be used  
to adapt to an offset. Good alignment without use  
of flexible ducting is best.  
5
8
rear of countertop cutout must be 20 ⁄ in order  
to accommodate cooktop depth.  
5
8
20 ⁄ ″  
7
8
1 ⁄ Min.  
NOTE:  
• Do not exceed the maximum recommended  
offset of 3.  
• Do not allow the flexible ducting to kink or  
collapse.  
A 1/2wide flat area is required around the edge  
of opening for support of the unit. The cooktop  
unit must be level and sit squarely into  
countertop opening.  
Carefully cut countertop opening according to  
the dimensions shown in the illustration. Be sure  
that opening is cut squarely, with sides parallel to  
each other and rear exactly perpendicular to sides.  
• Do stretch the flexible ducting as much as  
possible to eliminate as much of the corrugation  
as possible.  
• Do rotate blower slightly to minimize offset  
(see Step 6).  
5
8
20 ⁄ ″  
3Max.  
Centerline  
to Centerline  
Offset  
7
25″  
8
28 ⁄ ″  
7
8
1 ⁄ Min.  
Bottom Venting  
Back Venting  
Step 5B  
Step 5  
Preparing for Ductwork  
NOTE: Ductwork MUST be vented to  
outside. DO NOT vent into a wall, ceiling,  
crawlspace, attic or any concealed space.  
Cut hole in cabinet wall or floor as appropriate  
for your installation. Make sure exhaust duct is  
located between wall studs or floor joists.  
Determine Flexible Ducting’s Equivalent Length  
1. Measure the actual amount of offset  
(maximum 3recommended). The effect upon  
airflow is dependent upon the amount of offset.  
2. Calculate the equivalent ducting allowances  
using:  
(___ in. offset) x (14 ft. per inch)  
= ___ ft. equivalent length.  
3. Enter the calculated value into TABLE 1 of  
3
8
9 ⁄ ″  
9
this Installation Instruction.  
3
16  
7 ⁄ ″  
4
15 ⁄ ″  
4. Ensure that the total equivalent length of  
ducting does not exceed the maximum  
recommendation of 100 feet.  
3
8
9 ⁄ ″  
Rear Wall Venting  
Downward Venting  
30  
Step 6  
Installing the Ductwork  
Select downward or wall venting. To convert  
blower exhaust direction, remove four nuts  
inside the plenum which hold blower and wire  
finger guard. Remove blower and rotate so that  
exhaust faces downward or rear direction, as  
needed. Replace wire finger guard and nuts.  
Retighten nuts.  
Blower exhaust direction can be adjusted slightly  
while in its vertical or horizontal direction by  
loosening four nuts holding blower, rotating  
blower and retightening nuts.  
Use minimum 26 gauge galvanized or 24 gauge  
1
4
aluminum duct in 6round or 3 ⁄ x 10size, or  
combination of both.  
PVC duct should be used if installing under a  
poured concrete slab.  
NOTE: Local building code must be followed in  
specifying approved type and schedule of PVC  
duct used.  
Use the shortest and straightest duct run  
possible. For satisfactory performance the duct  
run should not exceed 100 feet equivalent  
length. Refer to TABLE 1 of equivalent lengths.  
Use TABLE 1 to calculate the total equivalent  
length of the ductwork.  
5round duct may be used on SHORT DUCT  
runs. But, note higher equivalent lengths for  
each 5dia. piece used. Don’t convert back to  
1
4
5duct after use of 6round or 3 ⁄ x 10duct.  
Always use an appropriate roof or wall cap with  
damper. Laundry type wall caps should NEVER  
be used.  
Thru Cabinet Toe Space  
Between Floor Joist  
Downward Venting  
Install ductwork, making male-female  
connections in direction of airflow as shown.  
Secure all joints with sheet metal screws and  
duct tape to assure airtight seal.  
Inside Wall to Roof  
Direct to Outside  
Rear Wall Venting  
Duct Tape Over Seam  
and Screw  
(continued next page)  
Air  
Flow  
Screw  
31  
INSTALLATION INSTRUCTIONS  
(continued)  
TABLE 1  
Equivalent Number  
Length*x Used  
Equivalent  
= Length  
Duct Pieces  
Calculate Total Equivalent Ductwork Length  
5round  
1
Equivalent Number  
Length*x Used  
Equivalent  
= Length  
4
to 3 ⁄ x 10″  
Duct Pieces  
transition  
90° elbow  
37 ft. x (  
) =  
ft.  
5round  
straight  
2.7 x ( ft.)=  
ft.  
ft.  
ft.  
ft.  
ft.  
ft.  
ft.  
6round  
1
4
to 3 ⁄ x 10″  
6round  
straight  
1
1
x ( ft.)=  
x ( ft.)=  
transition  
90° elbow  
20 ft. x (  
5 ft. x (  
) =  
) =  
ft.  
ft.  
1
4
3 ⁄ x 10″  
1
4
3 ⁄ x 10″  
straight  
to 6round  
transition  
5, 90°  
elbow  
37 ft. x (  
15 ft. x (  
18 ft. x (  
9 ft. x (  
) =  
) =  
) =  
) =  
1
4
3 ⁄ x 10″  
6, 90°  
elbow  
to 6round  
transition  
90° elbow  
12 ft. x (  
6 ft. x (  
) =  
ft.  
5, 45°  
elbow  
Tapered  
5round  
to 6round  
transition  
6, 45°  
elbow  
) =  
) =  
) =  
) =  
ft.  
ft.  
ft.  
ft.  
Flexible  
5round collar  
Metal Offset See Calculations  
Adapter  
to 6round  
in Step 5A  
ft.  
ft.  
ft.  
ft.  
cap transition 13 ft. x (  
1
4
3 ⁄ x 10″  
5round  
wall cap  
with damper 84 ft. x (  
90° elbow  
16 ft. x (  
5 ft. x (  
) =  
) =  
) =  
1
4
3 ⁄ x 10″  
45° elbow  
6round  
wall cap  
with damper 21 ft. x (  
1
4
3 ⁄ x 10″  
90° flat elbow 18 ft. x (  
1
5round  
4
3 ⁄ x 10″  
1
4
to 3 ⁄ x 10″  
wall cap  
transition  
3 ft. x (  
) =  
ft.  
with damper 27 ft. x (  
) =  
) =  
ft.  
ft.  
6round  
6round  
roof cap  
1
4
to 3 ⁄ x 10″  
20  
24  
x (  
x (  
transition  
7 ft. x (  
) =  
ft.  
ft.  
6round  
roof vent  
Subtotal Column 1  
=
) =  
=
ft.  
ft.  
ft.  
ft.  
Subtotal Column 2  
* Equivalent lengths of duct pieces are based  
on actual tests and reflect requirements for good  
venting performance with any downdraft cooktop.  
Subtotal Column 1  
=
TOTAL DUCTWORK=  
† Measure and list feet of straight duct used.  
Count and list the quantity of all other duct  
pieces for the “Number Used” of each type.  
IMPORTANT  
For maximum efficiency, use the shortest and  
straightest duct run possible, with as few fittings  
as possible. For satisfactory performance,  
the duct run should not exceed 100 feet  
equivalent length.  
Should not exceed 100 feet.  
If flexible metal ducting is used, all the equivalent  
feet values in the table should be doubled. The  
flexible metal duct should be straight and smooth  
and extended as much as possible.  
DO NOT use flexible plastic ducting.  
Vent installation should not exceed 100 feet  
equivalent length.  
Blower is rated at 400 CFM at 0.1 inch of water  
Venting performance is improved by using  
back pressure.  
larger diameter duct.  
32  
Step 7  
Tighten the  
clamping screw  
until the  
Install 1/2Flexible Conduit with Supplied  
Clamp  
clamping tab is  
fully seated  
NOTE: A clamp  
against the wire  
compartment.  
Clamping  
Screw  
has been  
included with  
Clamping  
Tab  
the cooktop for  
Clamp  
installing the  
Stop Tab  
1/2flexible  
Complete the rest of the installation observing  
local codes (see Steps 9 and 10).  
conduit.  
Clamping  
Clamping  
When complete reinstall the wire compartment  
Screw  
Tab  
cover.  
Remove the screws  
holding the wire  
compartment cover and  
remove the cover.  
Step 8  
Installing the Cooktop  
Remove the clamping  
screw and the clamp.  
Remove grease jar(s) from beneath cooktop to  
avoid breakage. Remove vent grille from  
cooktop’s surface. Using 2 people, position  
cooktop over counter top opening, with power  
cable inserted through the opening.  
Power Supply Anti-Short  
Conduit  
Feed the power  
supply leads  
through the  
conduit; be sure  
to leave enough  
length to  
Leads  
Bushing  
properly  
Bushing (Fully Seated)  
connect these  
leads to the  
cooktop power  
leads.  
Thread the leads through an anti-short bushing  
and firmly seat the bushing in the end of the  
conduit.  
Holding cooktop by side edges, lower it into  
countertop opening.  
Feed the leads  
through the hole in  
the wire  
Replace jar(s) and vent grille.  
Countertop  
compartment.  
Lay the conduit  
against the side of  
the wire  
Cooktop  
Case  
Hold Down Bolt  
compartment.  
Place the clamp  
over the  
Clip  
conduit. Make  
Secure cooktop by tightening hold-down bolts in  
bottom of the cooktop case. (2 bolts, 1 per side.)  
sure the  
Clamp  
bushing is fully  
seated against  
Stop Tab  
the stop tab in  
(continued next page)  
the clamp.  
Clamping  
Tab  
33  
INSTALLATION INSTRUCTIONS  
(continued)  
Step 9  
4-Conductor Branch Circuit  
When connecting cooktop to a 4-conductor  
circuit, connect the red leads of the cooktop and  
the power supply to the branch circuit red lead;  
connect the black leads to each other. Separate  
the green and white leads of the cooktop.  
Connect cooktop white lead to the power supply  
and branch circuit neutral leads, which are white  
or gray. Ground the unit by connecting the green  
conductor of the cooktop to the bare or green  
leads of the power supply and branch circuit  
(ground leads).  
Before Making Electrical Connections  
Note to Electrician: The power leads supplied  
with this appliance are U. L. recognized for  
connection to large gauge household wiring. The  
insulation of these leads is rated at temperatures  
much higher than the temperature rating of  
household wiring. The current carrying capacity  
of a conductor is governed by the wire gauge  
and also the temperature rating of the insulation  
around the wire.  
Aluminum Wiring—WARNING: IMPROPER  
CONNECTION OF ALUMINUM HOUSE  
WIRING TO THE COPPER LEADS CAN  
RESULT IN SERIOUS PROBLEMS.  
4-Conductor Branch Circuit  
Branch Circuit  
Power  
Supply  
Leads  
Cooktop  
Power  
Leads  
Attach copper wires to aluminum wiring using  
special connectors designed and U. L. listed for  
joining copper to aluminum. Follow the  
connector manufacturer’s recommended  
procedure closely.  
Red  
Red  
Red  
White or  
Gray  
White or  
Gray  
120V  AC  
120V  AC  
White  
NEUTRAL  
Black  
Black  
Black  
Bare or  
Green  
Bare or  
Green  
Green  
Step 10  
GND     
Making Electrical Connections  
NOTE: The frame of this appliance is grounded  
to neutral.  
3-Conductor Branch Circuit  
Electrical Requirements*  
Model #  
JP385, JP389 120/240V 60HZ  
JP387 120/208V 60Hz  
Voltage  
Frequency KW  
When connecting cooktop to a 3-conductor  
circuit, connect the red leads of the cooktop and  
the power supply to the branch circuit red lead;  
connect the black leads to each other. Connect  
the green and white leads of the cooktop to the  
power supply and branch circuit neutral leads,  
which are white or gray.  
8.0KW  
7.6KW  
*For reference only. Verify with products rating plate.  
3-Conductor Branch Circuit  
Branch Circuit  
Power  
Supply  
Leads  
Cooktop  
Power  
Leads  
Red  
Red  
Red  
White or  
Gray  
White or  
Gray  
120V  AC  
120V  AC  
White  
Green  
NEUTRAL  
Black  
Black  
Black  
34  
QUESTIONS?  
USE THIS PROBLEM SOLVER  
PROBLEM  
POSSIBLE CAUSE  
MODULES ARE  
NOT FUNCTIONING  
PROPERLY  
• Difficulty may be in the main distribution panel of your house, caused by a  
blown circuit fuse, a tripped circuit breaker, the main fuse or the main circuit  
breaker, depending on nature of the power supply. If a circuit breaker is  
involved, reset it. If the control box uses fuses, the circuit fuse (a cartridge-type)  
should be changed, BUT ONLY BY SOMEONE FAMILIAR WITH  
ELECTRICAL CIRCUITS. If, after performing 1 of these procedures,  
the fuse blows or circuit breaker trips again, call for service.  
NOTE: Apartment tenants or condominium owners should request their  
building management to perform this check before calling for service.  
• Controls are not properly set or wrong control is set for the module or element  
you are using.  
• Entire surface unit module is not plugged in properly.  
• If any module fails to heat—switch the module to the other side of cooktop.  
If it operates on that side, then switch may be at fault. If it does not heat,  
indications are that there is a malfunctioning component in the module.  
COIL SURFACE  
UNITS ARE NOT  
FUNCTIONING  
PROPERLY  
• Surface units are not plugged in solidly.  
• Reflector pans are not set securely in the cooktop.  
• Surface unit controls are not properly set or wrong surface unit control set  
for unit you are using.  
GRILL OR GRIDDLE UNIT  
IS NOT FUNCTIONING  
PROPERLY  
• Heating element is not plugged in solidly.  
• Grill or Griddle heating element controls are not properly set.  
• To use the entire surface of the grill or griddle, it is necessary to turn on the  
front and rear surface unit control settings for the side you are using.  
FOODS STICK  
TO GRILL OR  
GRIDDLE  
• Griddle was not pre-seasoned before first use.  
• Heat setting is too high.  
• Coating of griddle has been damaged by use of sharp instruments or  
abrasive cleaners.  
EXCESSIVE SMOKE  
FROM GRILLED MEATS  
• Accumulated grease in reflector pan or food soils on grate are causing  
excess smoke.  
• Fats not trimmed from meats prior to cooking.  
COOKTOP  
FEELS HOT  
Make sure flat-bottomed pans are used.  
• Using the vent will help keep the cooktop cooler.  
RADIANT SURFACE UNITS • Absolutely flat pans must be used. If light can be seen between the pan  
WILL NOT MAINTAIN A  
ROLLING BOIL AND/OR  
FRYING RATE IS NOT  
FAST ENOUGH  
bottom and a straight edge, the radiant surface units will not operate properly.  
(continued next page)  
35  
PROBLEM SOLVER  
(continued)  
PROBLEM  
POSSIBLE CAUSE  
TINY SCRATCHES  
• Incorrect cleaning methods have been used, cookware with rough bottoms has  
been used, or coarse particles (salt or sand) were between the cookware and the  
surface of cooktop. Use recommended cleaning procedures, be sure cookware  
bottoms and cookware are clean before use, and use cookware with smooth  
bottoms. Tiny scratches are not removable but will become less visible in  
time as a result of cleaning.  
(may appear as cracks) OR  
ABRASIONS ON RADIANT  
COOKTOP GLASS SURFACE  
METAL MARKINGS  
(may appear as scratches on  
radiant cooktop glass surface)  
• Do not slide aluminum cookware across the surface. Use recommended  
cleaning procedure to remove marks.  
• Incorrect cleaning materials have been used, encrusted boilovers or grease  
spatters remain on the surface. Use a razor scraper and recommended  
cleaning procedure.  
DARK STREAKS OR SPECKS • Use a razor scraper and recommended cleaning procedure.  
ON RADIANT MODULE  
AREAS OF  
DISCOLORATION  
ON RADIANT  
• Mineral deposits from water or food can be removed with Cook Top  
Cleaning Creme.  
SURFACE COOKTOP  
HOT SUGAR MIXTURES/  
PLASTIC MELTED TO  
THE RADIANT SURFACE  
• Turn the surface unit to LO, wipe the hot cooktop with several dry paper towels.  
Use a razor scraper held at a 30° angle to the cooktop to scrape the hot spill to  
a cool area outside the surface unit. Let the cooktop cool. Clean with Cook Top  
Cleaning Creme.  
FREQUENT CYCLING  
OFF AND ON OF RADIANT  
SURFACE UNITS  
• Incorrect cookware used. Use only flat cookware to minimize cycling.  
If you need more help…call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
36  
NOTES  
37  
NOTES  
38  
Well Be There  
With the purchase of your new GE appliance, receive the assurance that if you ever need  
information or assistance from GE, well be there. All you have to do is call—toll-free!  
GE Answer Center®  
800.626.2000  
Whatever your question about any GE major appliance, GE Answer Center®  
information service is available to help. Your call—and your questionwill be  
answered promptly and courteously. And you can call any time. GE Answer  
Center® service is open 24 hours a day, 7 days a week.  
In-Home Repair Service  
800-GE-CARES (800-432-2737)  
A GE consumer service professional will provide expert repair service,  
scheduled at a time that’s convenient for you. Many GE Consumer Service  
company-operated locations offer you service today or tomorrow, or at your  
convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays).  
Our factory-trained technicians know your appliance inside and out—so most  
repairs can be handled in just one visit.  
For Customers With Special Needs…  
2’  6"  
TBXTOLITE  
ON WALL  
SINGLE CONTROL  
FAUCET  
800.626.2000  
6’  10"  
8"  
5"  
6"  
5"  
7"  
1’ 0"  
Upon request, GE will provide  
Braille controls for a variety of GE  
appliances, and a brochure to  
assist in planning a barrier-free  
kitchen for persons with limited  
mobility. To obtain these items,  
free of charge, call 800.626.2000.  
Consumers with impaired hearing or speech who have  
access to a TDD or a conventional teletypewriter may  
call 800-TDD-GEAC (800-833-4322) to request  
information or service.  
1/8  
3’   "  
FLUORESCENT  
FIXTURE  
THIS LIGHT CAN  
BE INSTALLED  
IN BOTTOM OF  
WALL CABINETS  
2’  10"  
SECTION A-A  
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.  
    SINK SHOULD ALSO BE UNDERCOATED  
SCALE 1’ 1"  
=
Service Contracts  
800-626-2224  
You can have the secure feeling that GE Consumer Service will still be there  
after your warranty expires. Purchase a GE contract while your warranty is still  
in effect and you’ll receive a substantial discount. With a multiple-year contract,  
you’re assured of future service at today’s prices.  
Parts and Accessories  
800-626-2002  
Individuals qualified to service their own appliances  
can have parts or accessories sent directly to their home.  
The GE parts system provides access to over 47,000  
parts…and all GE Genuine Renewal Parts are fully  
warranted. VISA, MasterCard and Discover cards  
are accepted.  
User maintenance instructions contained in this guide  
cover procedures intended to be performed by any user.  
Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
Staple sales slip or cancelled check  
here. Proof of original purchase date  
is needed to obtain service  
under warranty.  
YOUR GE BUILT-IN COOKTOP  
WARRANTY  
WHAT IS COVERED  
FULL ONE-YEAR WARRANTY  
This warranty is extended to  
the original purchaser and any  
For one year from date of original  
***********************  
purchase, we will provide, free of  
charge, parts and service labor in your  
home to repair or replace any part of  
the cooktop that fails because of a  
manufacturing defect.  
succeeding owner for products  
purchased for ordinary home use  
in the 48 mainland states, Hawaii  
and Washington, D.C. In Alaska the  
warranty is the same except that it is  
LIMITED because you must pay to  
ship the product to the service shop  
or for the service technician’s travel  
costs to your home.  
FULL FIVE-YEAR WARRANTY  
(on radiant/halogen models) For  
five years from the date of original  
purchase, we will provide, free of  
charge, parts and service labor in your  
home to repair or replace the glass  
cooktop due to:  
Cracking of the glass cooktop  
due to thermal shock  
Discoloration of the glass cooktop  
Wear off of the pattern on the glass  
cooktop  
All warranty service will be  
provided by our Factory Service  
Centers or by our authorized  
Customer Care® servicers during  
normal working hours.  
Cracking of the rubber seal between  
the glass top and the frame  
Burn out of any of the radiant  
or halogen surface units.  
Should your appliance need  
service, during warranty period or  
beyond, call 800-GE-CARES  
(800-432-2737).  
WHAT IS NOT COVERED  
Service trips to your home to  
Improper installation.  
Damage to the glass cooktop caused  
by hardened spills of sugary materials  
or melted plastic that are not  
cleaned according to the directions  
in the Use and Care Guide.  
Damage to the product due to  
misuse or abuse.  
Failure of the product if it is used  
for other than its intended purpose  
or used commercially.  
Damage to product caused by  
accident, fire, floods or acts of God.  
teach you how to use the product.  
If you have an installation  
problem, contact your dealer or  
installer. You are responsible for  
providing adequate electrical,  
gas, exhausting and other  
connecting facilities as described  
in the Installation Instructions  
provided with the product.  
Replacement of house fuses or  
resetting of circuit breakers.  
Damage to the glass cooktop  
caused by use of cleaners other  
than the cooktop creme provided  
with the product.  
Read your Use and Care material.  
If you then have any questions  
about operating the product,  
please contact your dealer or our  
Consumer Affairs office at the  
address below, or call, toll free:  
®
GE Answer Center  
800.626.2000  
consumer information service  
WARRANTOR IS NOT  
RESPONSIBLE FOR  
CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company  
If further help is needed concerning this warranty, write:  
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
Part No. 164D2966P185  
JP385  
JP387  
JP389  
Pub No. 49-8672  
D-952-893-0  
5-95 CG  
Printed in the United States  

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