AT T 9312 User Manual

USER’S MANUAL  
Part 2  
900 MHz Two-Line Cordless  
Speakerphone 9312  
Please also read  
Part 1 — Important  
Product Information  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.  
CONTENTS  
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . 3  
Before You Begin........................... 3  
Table/Desk Installation...................5  
Wall Installation ............................ 6  
TELEPHONE MEMORY . . . . . . . . . 17  
Store Memory Numbers.............. 17  
Store a Pause in a  
Memory Number ..................... 17  
Change/Replace a  
TELEPHONE OPERATION  
Stored Memory Number.......... 17  
Dial Memory Numbers ............... 17  
AT THE HANDSET . . . . . . . . . . . . . . . . . . . . . . . 9  
Make a Call.................................... 9  
Answer a Call ................................ 9  
End a Call .......................................9  
Flash/Call Waiting.......................... 9  
Change Channel............................ 9  
Redial ............................................ 9  
Hold .............................................. 9  
Handset Volume ............................ 9  
Temporary Tone Dialing.............. 10  
Handset Ringer Style................... 10  
Ringer Off ................................... 10  
Intercom Calls............................. 11  
Conference Calls......................... 11  
Switching from Handset to  
BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Charging the Handset  
Battery Pack............................. 18  
Replacing the Handset  
Battery Pack............................. 19  
Spare Battery Charger ..................20  
IN CASE OF DIFFICULTY . . . . . . 21  
Base Speakerphone ................. 12  
Headset Jack................................ 12  
Operating Range ......................... 13  
TELEPHONE OPERATION  
AT THE BASE . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Make or Answer a Call ................ 14  
Flash/Call Waiting........................ 14  
Mute ............................................ 14  
End a Call.................................... 15  
Base Ringer Volume..................... 15  
Redial .......................................... 15  
Hold ............................................ 15  
Speakerphone Volume ................ 15  
Intercom Calls............................. 16  
Switching from Base  
Speakerphone to Handset ....... 16  
1
INSTALLATION  
Before You Install  
1
Choose a location for the base near an electrical outlet and a  
telephone jack.  
This phone requires a modular telephone jack and a standard electrical  
outlet (110v AC) not controlled by a wall switch.  
2
Install the handset battery.  
a) Remove battery  
compartment  
cover by pressing  
on the indentation  
and sliding downward.  
c) Place battery pack  
and wires in  
b) Plug battery  
pack connector  
into handset.  
compartment.  
d) Replace cover by  
sliding it up into  
place.  
3
INSTALLATION  
3
Attach the belt clip to the cordless handset ( optiona l) .  
To attach  
To remove  
4
5
Set the dial mode.  
The dial mode switch on the bottom of the base comes set to TONE.  
If you have touch tone service, the phone will be ready to use when  
installation is complete. If you have dial pulse (rotary) service, set the  
switch to PULSE.  
Select base ringer volume for each line.  
Set the RINGER switches on the back of the base to HIGH, LOW, or OFF.  
4
INSTALLATION  
Table/Desk Installation  
1
Connect the telephone line cord(s).  
If you ha ve a tw o-line  
ja ck, use only the line  
cord with the black  
plugs. Plug one end into  
the jack labeled L1/L2  
on the base, then plug  
the other end into the  
wall jack. Make sure the  
cord snaps firmly into  
place.  
If you ha ve tw o  
sepa r a te ja cks, use  
both line cords. Plug  
one end of the line cord  
with black plugs into the  
jack labeled L1/L2 on the  
back of the base, then  
plug the other end into  
the wall jack for Line 1.  
Plug one end of the  
other line cord into the  
jack labeled L2 on the  
back of the base, then  
plug the other end into  
the wall jack for Line 2.  
Make sure the cords  
snap firmly into place.  
2
Connect the power cord.  
Use only the power cord supplied with this product. If you  
need a replacement, call 1 800 222-3111.  
5
INSTALLATION  
3
Charge the handset battery.  
Place the handset in the base. Charge the battery for at least 16 hours  
the first time. After the first charge, the battery is typically fully  
charged overnight.  
4
Check for dial tone.  
After the batteries are charged, pick up the handset, press L, and  
listen for a dial tone. Then press l. If you dont hear a dial tone, see  
“IN CASE OF DIFFICULTY.”  
NOTE: If you want to connect another device (such as a modem or fax  
machine) to the wall jack, you can use the jack on the phone labeled  
DATA PORT. This convenience port uses Line 2; a call picked up on Line 2  
at this or another extension may interrupt a fax, modem, or message  
transmission.  
Wall Installation  
1
Position the wall mount adapter on the base.  
Align tabs on wall mount adapter  
with holes on bottom of base. Snap  
wall mount adapter firmly into place.  
6
INSTALLATION  
2
Connect the telephone line cord(s).  
If you ha ve a tw o-line  
ja ck, use only the line  
cord with the black  
plugs. Plug one end  
into the jack labeled  
L1/L2 on the base, then  
plug the other end into  
the wall jack. Make sure  
the cord snaps firmly  
into place.  
If you ha ve tw o  
sepa r a te ja cks, use  
both line cords. Plug  
one end of the line  
cord with black plugs  
into the jack labeled  
L1/L2 on the back of  
the base, then plug  
the other end into the  
wall jack for Line 1.  
Plug one end of the  
other line cord into  
the jack labeled L2 on  
the back of the base,  
then plug the other  
end into the wall jack  
for Line 2. Make sure  
the cords snap firmly  
into place.  
3
Connect the power cord.  
Use only the power cord supplied with this product. If you  
need a replacement, call 1 800 222-3111.  
7
INSTALLATION  
4
Mount the base on the wall.  
a) Align holes on  
base with  
mounting studs  
on wall jack.  
b) Place power cord  
c) Pull base down  
on mounting  
as shown, guiding  
it through tabs on  
base.  
studs until it  
locks into place.  
5
Follow Steps 3-4 in Table/Desk Installation.  
8
TELEPHONE OPERATION  
AT THE HANDSET  
On steadily:  
Intercom in use  
Flashing:  
I
pressed  
Flashing slowly:  
Battery low  
at base  
Handset Volume  
Adjust volume of  
what you hear  
through the handset.  
End a Call  
Place handset  
in base  
— OR —  
Press O.  
Exit  
programming.  
Cancel a page.  
Make a Call  
Press L or l  
and wait for dial tone.  
Flash/  
Call Waiting  
Access special  
telephone company  
subscriber services.  
Answer a Call  
Lift handset  
from base  
— OR —  
Press the lit LINE  
button or any  
number key.  
Change Channel  
Switch to a  
clearer channel.  
Hold  
Press to put a call on  
hold. To return to the  
call, press the flashing  
LINE button on  
handset or base  
— OR —  
Lift the handset of  
another phone  
connected to the  
same line.  
Redial  
Press L or  
l, then press  
R to call the  
last number dialed  
from handset.  
9
TELEPHONE OPERATION  
AT THE HANDSET  
Temporary Tone Dialing  
If you have dial pulse (rotary) service, you can change from dial pulse to  
touch tone dialing during a call by pressing *. This is useful if you need to  
send touch tone signals for access to telephone banking or long-distance  
services.  
1
Dial the number.  
2
3
Press *. Buttons pressed after this send touch tone signals.  
After you end the call, the phone automatically returns to dial pulse  
(rotary) service.  
Handset Ringer Style  
Select from four different handset ringer styles for each line.  
1
Make sure the handset is off.  
Press G, #.  
2
3
4
Press 1 for Line 1 or 2 for Line 2.  
Press 0 to check the currently selected ringer style  
— OR —  
Press 1, 2, 3, or 4 to select a new ringer style. You will hear  
a sample.  
5
Press O.  
Ringer Off  
Turn off one or both ringers.  
1
Make sure the handset is off.  
Press G, #.  
2
3
4
5
6
Press 1 for Line 1 or 2 for Line 2.  
Press 5.  
Press O.  
To turn the ringer on again, see “Handset Ringer Style.”  
10  
TELEPHONE OPERATION  
AT THE HANDSET  
Intercom Calls  
You perform the same steps to make and answer intercom calls.  
1
Press i on the handset.  
2
3
When the person at the base answers, speak into the handset.  
Press O when finished.  
If you make an intercom call when youre already on a phone call, the  
phone call is automatically placed on hold.  
Intercom Call Signals  
The handset beeps once to signal an incoming intercom call when youre  
on an outside call. The handset rings repeatedly (up to 60 seconds) when  
youre not on an outside call.  
Conference Calls  
You can use both lines at the same time to set up a three-way conference  
call from the handset.  
1
Answer or make a call on one line.  
2
Press the other LINE button, and make or answer another call (your  
first call is automatically put on hold).  
3
Press c to connect all parties. Both LINE buttons are lit during a  
conference call.  
4
Press O to end the entire conference call.  
NOTE: If you want to end the call with just one side of a conference call,  
press that LINE button, press O, and then press the other LINE button to  
speak with the other party.  
Four-Way Conference Calls  
You can set up a four-way conference call with Line 1, Line 2, the handset,  
and the base speakerphone.  
1
Establish a conference call at the handset (see “Conference Callsabove).  
Press L on the base.  
2
3
4
Press l on the base.  
Press c on the base to connect all parties.  
11  
TELEPHONE OPERATION  
AT THE HANDSET  
Switching from Handset to Base Speakerphone  
1
At the handset, make or answer a call on Line 1 or Line 2  
— OR —  
Establish a conference call.  
2
3
Press H on the handset.  
At the base, press the appropriate LINE button  
— OR —  
Press c to pick up a conference call.  
Headset Jack  
You can use this telephone hands-free when you install a 2.5 mm headset  
(AT&T SKU# 24099), purchased separately.  
Plug the headset into the jack located on the right side of the handset  
(under the small rubber flap). Do not force the connection, but make sure  
the plug fits securely.  
12  
TELEPHONE OPERATION  
AT THE HANDSET  
Operating Range  
This cordless telephone operates within the maximum power allowed by  
the Federal Communications Commission (FCC). Even so, this handset and  
base can communicate over only a certain distance — which can vary with  
the locations of the base and handset, the weather, and the construction  
of your home or office. For best performance, keep the base antenna  
fully upright.  
If you receive a call while you are out of range, the handset might not  
ring — or if it does ring, the call might not connect when you press L  
or l. Move closer to the base, then press L or l to answer.  
If you move out of range during a phone conversation, you might  
hear noise or interference. To improve reception, move closer to the base.  
If you move out of range without pressing O, your phone will be  
left “off the hook.” To hang up properly, walk back into range, periodically  
pressing O.  
13  
TELEPHONE OPERATION  
AT THE BASE  
The base unit of this cordless phone is a full-featured speakerphone.  
Mute  
Press to prevent your  
caller from hearing you  
(you can hear your  
caller). Press again to  
return to the  
conversation.  
Indicates base is  
connected to AC power  
Make or  
Answer a Call  
Press L or l  
and speak toward the  
microphone. When  
calling, use the base  
keypad to dial or enter  
a memory location.  
Flash/  
Call Waiting  
Access subscriber  
services while on a call.  
14  
TELEPHONE OPERATION  
AT THE BASE  
Base Ringer Volume  
Use switches on back of phone to  
adjust how loudly the phone rings  
for each line. Set to HIGH or  
LOW, or turn base ringer OFF.  
Redial  
Press to call the last number dialed  
at the base (up to 24 digits).  
Hold  
Press to put a call on hold. To  
return to the call, press the  
flashing LINE button  
— OR —  
Lift the handset of another phone  
connected to the same line.  
Indicates handset  
is charging in base  
Indicates spare  
battery is installed  
End a Call  
End a telephone or intercom call.  
Speakerphone Volume  
Adjust the volume of what  
you hear on a call.  
15  
TELEPHONE OPERATION  
AT THE BASE  
Intercom Calls  
To make an intercom call to the handset:  
1
Press I on the base  
— OR —  
When already on a phone call, press H, then I.  
2
3
When the person at the handset answers, speak toward the base.  
Press O when finished.  
To answer an intercom call from the handset:  
1
The base beeps once and the intercom is open.  
Speak toward the base to talk with someone at the handset.  
Press O when finished.  
2
3
Switching from Base Speakerphone to Handset  
1
While on a call, press H on the base.  
2
Press the appropriate LINE button on the handset.  
16  
TELEPHONE MEMORY  
This cordless phone can store 10 telephone numbers, each up to 20 digits  
long. You can dial numbers stored in memory just by pressing G  
and a number button.  
Store Memory Numbers  
1
Make sure the handset is off.  
2
3
Press G on the handset.  
Press the number button (0–9) where you want to store the telephone  
number.  
4
5
Dial the telephone number  
— OR —  
Press R to store the last number dialed from the handset.  
Press G.  
Store a Pause in a Memory Number  
Press R(PAUSE) to store a two-second pause in the dialing sequence.  
Each press adds another two-second pause and counts as one digit.  
Change/Replace a Stored Memory Number  
Store a new number in its place.  
Dial Memory Numbers  
1
Press L or l on the handset or base.  
2
Press G on the handset  
— OR —  
Press m on the base.  
3
Press the number button (0–9) where the memory number is stored.  
17  
BATTERIES  
Charging the Handset Battery Pack  
This battery should remain charged up to six days with the ringer turned  
on and up to 12 days with the ringer off. A fully charged battery provides  
an average talk time of about six hours.  
The battery pack needs charging when:  
A new battery is installed in the handset.  
The phone beeps twice when you press L or l.  
The phone light flashes slowly.  
Place the handset in the base so the CHARGING light turns on. The battery  
pack is typically fully charged in eight hours.  
You can keep the battery fully charged by returning the handset to the  
base after each use.  
If you repeatedly get a low battery indicator, even after eight hours of  
charging, the battery should be replaced.  
CAUTION: To reduce the risk of fire or injury to persons or  
damage to the telephone, read and follow these instructions  
carefully:  
Use only Replacement Battery #3301 (AT&T SKU# 91076).  
Do not dispose of the battery in a fire. The cell might explode.  
Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be  
toxic if swallowed.  
Exercise care in handling batteries in order not to short the battery  
with conducting materials such as rings, bracelets, and keys. The  
battery or conductor may overheat and cause harm.  
Charge the battery provided with or identified for use with this  
product only in accordance with the instructions and limitations  
specified in this manual.  
Observe proper polarity orientation between the battery and  
battery charger.  
18  
BATTERIES  
Nickel-Cadmium Rechargeable Batteries must be  
recycled or disposed of properly. Do not dispose of in  
household garbage. If burned, it could explode. If  
punctured, it could release caustic material which could  
injure the skin or eyes. If swallowed, it may be toxic.  
The RBRC seal means that the manufacturer is voluntarily participating in  
an industry program to collect and recycle Nickel-Cadmium rechargeable  
batteries when taken out of service within the United States. These batteries  
may be taken to a participating local retailer of replacement batteries or  
recycling center. Or, you may call 1–800–8BATTERY for locations accepting  
spent Nickel-Cadmium batteries.  
Replacing the Handset Battery Pack  
1
Remove the battery compartment cover on the handset by  
pressing on the indentation and sliding the cover downward.  
2
3
Lift out the old battery pack and disconnect.  
Plug the new battery pack connector into the handset. Place the  
battery pack and its wires into the battery compartment.  
4
5
Replace the cover by sliding it up into place.  
The new battery pack must be charged before using the phone.  
Place the handset in the base and allow it to charge for at least  
16 hours the first charge. The telephone might operate before that, but  
for best performance, let the battery pack charge fully.  
RBRC is a registered trademark of the Rechargeable Battery Recycling Corporation.  
19  
BATTERIES  
Spare Battery Charger  
This phone is equipped with a built-in spare battery charger in the base  
unit. The spare battery charger allows you to always have a charged  
battery available should the handset battery charge become low.  
To install the spare battery pack (purchased separately,  
Replacement Battery #3301, AT&T SKU# 91076):  
1
Open the base unit spare battery compartment.  
Spare battery  
compartment  
cover  
2
Plug battery pack  
connector into base.  
Place the spare  
battery pack and its  
wires in the  
compartment.  
Spare battery  
compartment  
3
4
Replace the spare battery compartment cover.  
When the battery is installed properly, the SPARE BATTERY light on the  
base will be on.  
5
The spare battery will be fully charged after 16 hours.  
20  
IN CASE OF DIFFICULTY  
If you have difficulty operating this phone, try the suggestions below.  
For Customer Service, visit our website at www.telephones.att.com or call  
1 800 222–3111. Please retain your receipt as your proof of purchase.  
If the phone doesnt work at all, check these items first:  
Make sure the AC adapter is plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the modular jack.  
Make sure the base antenna is fully upright.  
If the INT.COM/LOW BATTERY light on the handset flashes slowly, the  
battery might need charging. If the battery pack will not charge,  
replace it with Replacement Battery #3301, AT&T SKU# 91076.  
Make sure the battery pack is installed correctly.  
If you have dial pulse (rotary) service on your phone line, make sure  
the dial mode is set to dial pulse (see INSTALLATION).  
If the above suggestions dont solve the problem, try re-initializing  
the handset and base:  
1
Disconnect the power to the base.  
Remove the handset battery pack.  
Wait a few minutes.  
2
3
4
5
6
Connect the power to the base.  
Insert the handset battery pack.  
Put the handset in the base to re-initialize.  
If you hear a two-beep signal when you try to use the handset:  
You might be out of range. Move closer to the base and try again.  
If moving closer to the base doesnt help, try following the directions  
above for re-initializing the handset and base.  
If the handset does not ring when you receive a call:  
Make sure the handset ringer is on.  
Make sure the telephone line cord is connected firmly to the base and  
the telephone jack.  
Make sure the AC adapter is plugged firmly into an outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
21  
IN CASE OF DIFFICULTY  
If the base does not ring when you receive a call:  
Make sure the base RINGER switch is not set to OFF.  
Make sure the telephone line cord is connected firmly to the base and  
the telephone jack.  
Make sure the AC adapter is plugged firmly into an outlet not  
controlled by a wall switch.  
You might be too far from the base; move closer.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
If you hear noise or interference when using the phone:  
Make sure the base antenna is fully upright.  
You may be out of range. Move closer to the base.  
Press and release C to change to another of the 30 available  
channels. If noise is exceptionally loud, move closer to the base before  
changing channels.  
Household appliances plugged into the same circuit as the base can  
sometimes cause interference. Try moving the appliance or the base to  
another outlet.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the buttons dont work, try placing the handset in the base for at  
least 15 seconds.  
If you hear other calls while using your phone:  
Press C to change to another channel.  
Disconnect the base from the modular jack and plug in a corded  
telephone. If you still hear other calls, the problem is probably in your  
wiring or local service. Call your local telephone service company.  
If you lose a call after changing channels:  
You were probably almost out of range. Move closer to the base before  
changing channels. Before placing another call, set the handset in the base  
for at least 15 seconds.  
If you are unable to operate special telephone services or other  
equipment requiring touch tone signals:  
If you have dial pulse (rotary) service, follow the directions under  
“Temporary Tone Dialing” in the TELEPHONE OPERATION section of  
this manual.  
22  

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