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SeriTek /1VE2+2
2-Port External, 2-Port Internal Serial ATA PCI-X Host Adapter
User Manual for Power Macintosh
TABLE OF CONTENTS
I. Introduction...................................................................................................1
II. Installing the SeriTek/1VE2+2.....................................................................5
III. Connecting and Formatting Hard Drives....................................................7
IV. Using SeriTek/1VE2+2 Hot-Swap Functionality..................................... 18
V. Troubleshooting.........................................................................................22
VI. Product Support........................................................................................24
VII. Product Warranty and Disclaimers..........................................................24
VIII. Regulatory Compliance Statements........................................................25
I. Introduction
Welcome
Congratulations and thank you for purchasing theSeriTek/1VE2+2 Serial ATA host adapter. This
product is yet another innovative solution from the innovative folks at FirmTek.
About This User Manual
This User Manual was written with the assumption you are familiar with your Power Macintosh
computer, and are comfortable with opening its case. For further information, and to get
acquainted with your computer, please refer to your Power MacintoshUser Manual.
About Serial ATA Technology
An evolutionary replacement for Parallel ATA, Serial ATA (Advanced Technology Architecture) is
an interface that allows you to add hard drives and peripherals to your Macintosh. Serial ATA
offers insulated cables that are thinner and longer with smaller 7-pin connectors which results in
easier installation and improved airflow, compared towider and shorter Parallel ATA cables.
Improved airflow translates into a cooler operating environment for yourPower Macintosh.
About the SeriTek/1VE2+2 Serial ATA PCI Host Adapter
The SeriTek/1VE2+2 Host Adapter provides an easy and affordable way for Macintosh users to
add inexpensive, high-speed storage. With two external Serial ATA ports, and two internal Serial
ATA ports, each offering 1.5Gbits/sec performance, the SeriTek/1VE2+2 provides the high
bandwidth to meet the needs of performance-hungry applications. The SeriTek/1VE2+2 is PCI-X
compatible, permittingPower Mac G5 users to take advantage of the latest extended PCI
technology while maintaining backward compatibility witholder Power Macintosh systems.
About PCI-X Technology
PCI-X (Peripheral Component Interconnect Extended) is anew PCIbus technology that
increases the speed data can move withinthe Power Mac G5 from 66 MHz to 133MHz. With
PCI-X, the amount of data exchanged between the CPU and expansion cards is increased from
532MB/sec to 1.06GB/sec. PCI-X is also backward-compatible, which allows users to install a
PCI-X card such as the SeriTek/1VE2+2 host adapter into a standard PCI slot, allowing the card
to match the speed and performancecharacteristics of the slot it was inserted into.
With four 1.5Gb/sec Serial ATA ports, the SeriTek/1VE2+2 host adapter maximizes theuse of the
PCI bus in older Power Macintosh computers, allowing the PCI bus to run at its fullest potential.
Package Contents
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SeriTek/1VE2+2 SATA host adapter board
Two 60cm internal data cables
User Manual on CD-ROM
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SeriTek/1VE2+2 Key Features and Benefits
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·
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Twoexternal shielded Serial ATA ports with exclusivehot-swap capability
Two internal Serial ATA ports
Plug-and-Play ease of use
Completely self-contained booting functionality, no driver installation necessary
Boosts overall system performance with per-port data transfer rates of up to 150MBytes/sec or
1.5Gbits/sec
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·
·
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Supports Power Mac G5 PCI-X (Peripheral Component Interconnect Extended) bus
Compatible with all PCI-based Power PC Macintosh computers
Supports Mac OS 9, and OS X version 10.1.5 or later
Provides performance and protection: Supports native OS X RAID 0/1; OS 9 RAID with 3rd party
software
·
·
·
·
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User-upgradeable firmware
48-bit LBA support for drive sizes larger than 137GB
Perfect for upgrading and expanding legacy and G5 Macintosh computers
PCI-X 1.0a compliant 64-bit at 133/100/ 66MHz bus speeds
Backward compatible with standard 32/64-bit PCI at 33MHz and 66MHz bus speeds
Direct Port Access: Enhanced performanceby allowing data transfer to all four drives simultaneously
Bus master operation enhances multitasking during disk transfers and increases CPU efficiency: The
CPU is free to handle other tasks during data transfers between the PCI Bus and system memory
·
Data protection: Supports OS X RAID, OS 9 Software RAID (third party software), and other storage
utilities
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Reduced setting on storage devices (no master/slave) means easier installation and replacement
Ideal for a variety of Power Macintosh applications: Desktop publishing, Audio/Video storage and
editing, photo/graphics storage and editing, servers, and gaming.
Serial ATA Hard Drive Compatibility
Note: Early Hitachi Serial ATA hard drives are incompatible with the SeriTek/1VE2+2 Host
Adapter. This is due to a seldom-used Serial ATA feature called SSC, which is enabled on these
hard drives. The SeriTek/1VE2+2 does not support this feature. Newer modelHitachi Serial ATA
hard drives should be compatible with SeriTek/1VE2+2. Check FirmTek’s website at
At the time this manual was written, the followingHitachi Deskstar hard drives have the SSC
feature disabled, and are compatible with the SeriTek/1VE2+2 host adapter:
Model 7K500 (500GB) - Part Number HDS725050KLA360
Model 7K400 (400GB) – Part Numbers 0A30984 and 0A30985
Model 7K250 (250GB) – Part Number 0A30340
Model T7K250 (250GB) – Part Number HDT722525DLA380
Model 7K250 (160GB) – Part Number 0A30339
Model T7K250 (160GB) – Part Number HDT722516DLA380
Model 7K250 (120GB) – Part Number 0A30338
Model 7K250 (80GB) – Part Number 0A30337
Model 7K80 (80GB) – Part Number HDS728080PLA380
Model 7K80 (40GB) – Part Number HDS728040PLA320
Other Serial ATA hard drives from manufacturers such asMaxtor, Seagate, and Western Digital
do not have this feature enabled by default and are therefore compatible.
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SeriTek/1VE2+2 Specifications
· PCI based Power Macintosh with available PCI
General System
Hardware
Requirements
expansion slot
· PCI-X 1.0a compliant64-bit at 133/100/ 66MHz bus
speeds. Backward compatible with standard 32/64-
bit PCI at 33MHz and 66MHz bus speeds.
· Mac OS 9.xx
· Mac OS X version 10.1.5 or later (works best with
10.2 or later)
Operating Systems
Supported
· 32/64 bit, 33/66MHz PCI
· 133/100/66MHz PCI-X
Bus Types
· Compliant withPCI bus version 2.2
· Compliant with PCI-X bus version 1.0a
· 2 shielded external, 2 internal Serial ATA (SATA)
interface connectors support up to 2 external hard
drivesand 2 internal hard drives
External
Connectors
· Serial ATA hard drive
· Backward compatible with Ultra DMA 133/100/66
hard drives*
Drive Types
Supported
ATAPI Device
Support
· Yes*
Data Transfer
Rates
· Up to 150 MBytes/second or 1.5Gbits/second burst
data transfer rate
Drive Modes
Supported
· Serial ATA
· UltraDMA modes 6/5/4/3/2/1/0
· Fully compliant with Serial ATA 1.0a specification
· Bus Mastering off-loads data I/O handling from CPU
· Complete 32-bit CRC error checking, for all bits
transmitted (command, data, and status), offers
enhanced data protection for high-speed Serial ATA
drives
Advanced Data
Features
· Fourindependent data channels allows for separate
device timings
· Automatically identifies and configures drive types*
· Automatically detects and supports devices utilizing
many transfer modes including UltraDMA
6/5/4/3/2/1/0
Onboard Flash
ROM
· Allows easy upgrades to the latest firmware
Cables Supported
Warranty
Physical
· 7-pin SATA cable
· Two year limited parts & labor
· 163mm(L) x 1.6mm(W) x 64.4mm(H) (not including
bracket)
Dimensions
Power
Requirements
· 5V ± 5%
· Temperature:
Operating: +5°C to +55°C
Non-Operating: -25°C to +70°C
Environmental
· Relative humidity:
Operating: 20% to 80%
Non-Operating: 15% to 90%
· EN55022/1998, EN55024/1998 (European
Community)
EMC Compliance
· FCC Part 15 Class B (US)
* IDE to Serial ATA converter module required for Parallel ATA and Ultra ATA133/100/66 drives
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SeriTek/1VE2+2 System Requirements
Operating System
·
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Macintosh OS 9.XX
Macintosh OS X version 10.1.5 or later
Hardware Requirements
·
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Power Macintosh with available PCI or PCI-X expansion slot
External powered enclosure equipped with Serial ATA hard drive(s)or Parallel ATA hard
drive(s) (Parallel ATA hard drives require compatible Serial ATA to Parallel ATA
converters contained within the enclosure)
Materials Required
·
Standard medium-sized Phillips screwdriver
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II. Installing the SeriTek/1VE2+2
Caution:
Prior to installing theSeriTek/1VE2+2 host adapter and hard drive(s) or peripheral(s),
please make sure your data is backed up.
The SeriTek/1VE2+2 host adapter and your Macintosh contain sensitive components that can
be permanently damaged by Static Electric Discharge. Be sure youare working in an area
free of static electricity to prevent them from being damaged. Use a wrist grounding strap if
you have one or regularly touch a metal part of the computer chassis such as the power
supply case or a port access cover to discharge any built-up static electricity from your body.
Make sure to handle theSeriTek/1VE2+2 host adapter by its bracket or around its edges to
avoid damage by static electricity.
Introduction
This section describes the proper method of installing yourSeriTek/1VE2+2.
SeriTek PCI Host Adapter Installation:
1. Properly shut down your Macintosh and disconnect the AC power cord.
2. Depending on the model of your Macintosh, open the side panel or top cover. On some
models, you may need to open an additionalmetal or plastic cover to access the PCI
slots. Please refer to your MacintoshUser Manual for more information about gaining
access to PCI slots and hard drive or peripheral bays.
3. Choose an empty PCIor PCI-X (Power Mac G5) expansion slot where you will install the
SeriTek/1VE2+2 host adapter.
4. Remove the screw and detach the PCI expansion port access cover secured to the
computer case.
5. Remove the SeriTek/1VE2+2 from its protective materials. Make sure to hold the card
around by its bracket or around its edges to avoid touching components which might be
damaged by static electricity.
6. Position the PCI card bracket by facing it towards the rear of the computer. Align the
gold connectors of theSeriTek/1VE2+2 over the PCI slot and gently press it into the slot
until the card is firmly seated. If the card is properly seated, the upper ear of the PCIcard
bracket should line up with the screw mounting location.
7. Using the same screw that was removed earlier; secure the card to thePower Macintosh
computer case (see Figure 1).
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Caution: The SeriTek/1VE2+2 supports external cables that may be plugged in to one
of its two external receptacles. If the SeriTek/1VE2+2 is not properly secured when a
cable is inserted into one of the receptacles, it may become loose from the PCI slot and
damage the computer.
Figure 1: Inserting and securing the SeriTek/1VE2+2
Internal Cable Installation
8. If the Serial ATA hard drive or peripheral uses a newer 15-pin power receptacle and your
system provides 15-pin power feeds: Attach the 15-pin power feed directly to the drive’s
15-pin power receptacle.
9. If the Serial ATA harddrive or peripheral uses a newer 15-pin power receptacle and your
system does not provide 15-pin power feeds: Attach the 15-pin end of the 4- to 15-pin
power adapter provided by your hard drive or peripheral vendor to the drive’s 15-pin
power receptacle, and the 4-pin end to an available system power connector.
10. If the hard drive or peripheral provides a legacy 4-pin power connector and your system
provides legacy 4-pin power feeds: Connect an available 4-pin system power connector
directly to the 4-pin power receptacle on the drive. Note: If your hard drive or peripheral
provides both 4-pin and 15-pin power connectors, please do not connect both 4-pin and
15-pin power cables at the same time as this may result in damage to your equipment.
11. Attach one end of the Serial ATA data cable to the Serial ATA hard drive or peripheral,
and the other end to an open connector on the SeriTek/1V4. Note: If the Serial ATA
cable provided has an angled connector on one end, connect this end to the hard disk or
peripheral. This will help to insure the drive and cables will fit properly within the
Macintosh chassis.
12. Repeat steps 8 through 11 to install additional hard drives or peripherals.
13. Caution: The Serial ATA data cable has keyed L-shaped 7-pin connectors at eachend.
Be sure to connect the cable using the proper orientation to the SeriTek/1V4 host adapter
and the hard drive or peripheral interfaces. If you are having difficulty connecting the
cable, try reversing the orientation of the connector. It should easily snap into place.
Please do not force the cable connector onto the host adapter and hard drive or
peripheral interface.
14. Close your Power Macintosh computer case and re-attach the AC power cord.
Ready for Use
Your SeriTek/1VE2+2 host adapter is now installed. The SeriTek/1VE2+2 host adapter
features fully self-contained Macintosh booting functionality and will be recognized by your
Macintosh computer when you power it on.
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III. Connecting and Formatting Hard Drives
Introduction
Up to two internal Serial ATA hard drives may be plugged into the SeriTek/1VE2+2 host
adapter. In addition to two internal hard drives, the SeriTek/1VE2+2 supports up to two
external hard drives. This section describes how to connect hard drives using external
enclosures and a method of formatting your internal and/or external Serial ATA hard drive
using Apple’s Drive Setup utility (OS 9.XX) or Apple’sDisk Utility (OS X). If you decide to use
a third party drive setup utility, please refer to the documentation provided with the utility.
Connecting the SeriTek/1VE2+2 to an External Enclosure
Note: Macintosh computers require unique external shielded Serial ATA cables for maximum
reliability. FirmTek Serial ATA cables were specially designed to be compatible with both PC and
Macintosh computers. Please use only FirmTek external shielded Serial ATA cables with the
SeriTek/1VE2+2.
1. The SeriTek/1VE2+2 is compatible with a wide range of external enclosures. Enclosures
must meet basic requirements which include:
· Adequate power to support the hard drives (dedicated power supply),
· L-shaped 7-pin shielded receptacles compatible with FirmTek’s shielded Serial ATA
cable
· Support for Serial ATA Version 1.0
· Serial ATA hard drives or Parallel ATA hard drives with compatible Serial ATA to
Parallel ATA converter
2. Install hard drives into the external enclosure according to the instructions included with
the enclosure.
3. Attach one end of FirmTek’s shielded Serial ATA cable(s) to the Serial ATA receptacle(s)
on the SeriTek/1VE2+2, and connect the other end(s) to the external enclosure.
4. Power on the external enclosure.
Caution: The FirmTek shielded Serial ATA data cable has keyed L-shaped 7-pin
connectors at each end. Be sure to connect the cable using the proper orientation to the
SeriTek/1VE2+2 host adapter and theexternal enclosure. If you are having difficulty
connecting the cable, try reversing the orientation of the connector. It should easily snap into
place. Please do not force the cable connector onto the host adapter and hard drive or
peripheral interface.
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Formatting Serial ATA Hard Drives with Macintosh OS 9.XX
Caution:
Please make sure your data is backed up before attempting to format or change the
partition layout of your hard drives.
1. Turn on your Power Macintosh computer.
2. Open Apple’s Drive Setup.
To find and open this application:
a) Hold down the Command key and press the “F” key simultaneously.
b) Type in “Drive Setup” in the field with the blinking cursor
c) Press Return key (See Figure2).
Figure 2: Finding Apple's Drive Setup Utility
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3. Locate and double click on theDrive Setup “application program” utility (see Figure3).
Figure 3: Running Apple'sDrive Setup Utility
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4. When the list of hard drives appears, carefully select thedrive you wish to format by
clicking on it (See Figure4). If this is a new, unformatted drive, it may show up as <not
initialized>. Note: For ideal performance and compatibility,SeriTek/1VE2+2 uses SCSI
emulation which allows your Serial ATA drive toappear as a SCSI drive.
Figure 4: Example of selecting a drive to format
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5. Click the Initialize button to format the hard drive (see Figure5). As an alternative, you
may use the Custom Setup option if you are comfortable with customizing the hard
drive’s partition layout. For more details on theCustom Setup option, pleaserefer to your
Power Macintosh User Manual.
Figure 5: Initializing the Hard Drive
6. After the hard drive is successfully initialized, it should appear on the desktop as
“untitled.”
7. The hard drive may be renamed by selecting the word “untitled” and typing your own
name or description for your new drive.
8. Repeat steps 4 through 7 if you wish to format additionalhard drives connected to
SeriTek/1VE2+2.
9. Select the File pull-down menu within Apple’sDrive Setup utility and chooseQuit to exit
the application
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Formatting Serial ATA Drives Using Macintosh OS X Version 10.1.5 or Later
1. Turn on your Macintosh computer.
2. Open Apple’s Disk Utility which is located in the Utilities folder of the Macintosh OS X
start-up volume.
To open this application:
a) Double click the Mac OS X startup volume
b) Double click theApplications folder
c) Double click theUtilities folder
d) Double click theDisk Utility icon (See Figures6 and 7 for examples)
Figure 6: Locating Apple’sDisk Utility
Figure 7: Alternate method for locating Apple’sDisk Utility
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3. Review the list of hard drives show withinDisk Utility (see Figure 8). Drives currently in
use should have a list of volume names below it. New, unformatted drives typically have
no volume names listed. Carefully select the drive you wish to format. Note: Some
versions of AppleDisk Utility incorrectly display Serial ATA hard drives as having the
Connection Type of “Slave.” Serial ATA hard drives are all in fact “Master” drives. Later
versions of AppleDisk Utility correctly display Serial ATA hard drives as “Master.” If your
Serial ATA hard disk is listed as “Slave,” don’t worry, its performance will not be affected.
Figure 8: Example hard drive listing
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4. After carefully selecting the hard drive you wish to format, select theErase tab in Apple’s
Disk Utility (see Figure 9).
Figure 9: Selecting the Erase tab in Apple’sDisk Utility
5. For Volume Format, the most common choice is “Mac OS Extended.”
6. In the Name field, you may type a name of description for your new hard drive.
7. If you wish to have your new hard drive be recognized by Mac OS 9.XX, select theInstall
Mac OS 9 Drivers checkbox. Users who dual-boot both Mac OS 9.XX and Mac OS X
10.2 and later may want to select this option. This will allow the formatted volume to be
recognized by both Mac OS versions.
8. Click the Erase button to format the hard drive.
9. Once the hard drive is initialized, it will be depicted as an icon on your Mac OS X
desktop.
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Creating a RAID Volume with Serial ATA Hard Drives Using Macintosh OS X version 10.2
or Later
The Mac OS X 10.2 or later RAID (Redundant Array of Inexpensive Disks) capability allows
you to increase volume sizes, provide data redundancy in case of a hard drive failure, or
increase performance by allowing you to join multiple drives into a single volume.
Two RAID types are supported, Stripe and Mirror. A volume that is striped (also known as
RAID 0) has its data broken up and spread across multiple hard drives. Read/write
performance, especially for sequential access, is improved when the data is readand written
across multiple drives simultaneously. No data integrity is provided with striping however,
and since data is spread across multiple drives, if one of the hard drives fails, all of the
volume’s data will be lost.
A volume that is mirrored (also known as RAID 1) has its data duplicated from one hard drive
onto another. A mirrored volume offers data integrity and immediate access to data in the
event one hard drive fails. Because data is mirrored and duplicated across two hard drives,
only half of the combined capacity of the two drives is available.
1. Turn on your Macintosh computer.
2. Open Apple’s Disk Utility which is located in the Utilities folder of the Macintosh OS X
start-up volume.
To open this application:
a) Double click the Mac OS X startup volume
b) Double click the Applications folder
c) Double click the Utilities folder
d) Double click theDisk Utility icon (See Figures6 and 7 for examples)
3. Review the list of hard drives show withinDisk Utility (see Figure 8). Drives currently in
use should have a list of volume names below it. New, unformatted drives typically have
no volume names listed.
4. Select the RAID tab in Apple’sDisk Utility (see Figure 10).
Figure 10: Selecting the RAID tab in Apple’sDisk Utility
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5. Carefully select and drag a hard drive to add as a member of the new RAID volume onto
the Disk status window.
6. Repeat step 5 for each member for the RAID volume.
7. Choose a RAID Scheme:Stripe or Mirror.
8. Name the new RAID volume.
9. For Volume Format, the most commonchoice is “Mac OS Extended” (See Figure 11).
Figure 11: Example drives and options for a RAID volume
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10. After reviewing the options you selected, click on theCreate button to initialize the new
RAID volume (see Figure 12).
Figure 12: Creating a new RAID volume
11. After the RAID volume is successfully initialized, it should appear on the desktop.
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IV. Using SeriTek/1VE2+2 Hot-Swap Functionality
Introduction
The SeriTek/1VE2+2 provides advanced hot-swap functionality which providesflexibility
similar to that of Universal Serial Bus (USB) and FireWirewithout the burden of having to
power down your system when adding or removing hard drives. Using a unique patent-
pending method, SeriTek/1VE2+2 supports RAID hot-swap disks under both Mac OS 9 and
OS X.
Note: Both the internal and external sets of ports of the SeriTek/1VE2+2 support hot-swap
functionality. However, for safety reasons your Power Macintosh computer case should be
closed when the computer is being operated, and swap external hard drives using the two
external ports only.
Hot-Swap Guidelines
· Do not disconnect or remove hard drives while transferring data.
· Save your work and close associated applications before removing the external hard drive
(applications need to be closed since they may keep temporary working files open on the
external hard drive).
· Always unmount the volumes (eject or drag the volumes to trash) associated with an
external hard drive before removing it.
· As a general rule, power down the external hard drives after powering down the Macintosh
computer. Power on the external enclosure before powering on the Macintosh computer.
· The SeriTek/1VE2+2 hot-swap functionality is designed to provide RAID-based volume
spanning amongfour hard drives with one SeriTek/1VE2+2 host adapter. Future
SeriTek/1VE2+2 firmware may provide the ability tosupport RAID volumes that span hard
drives among multiple SeriTek/1VE2+2 host adapters.
· If RAID volumes span internal and external hard drives, do not attempt to remove and
insert external hard drives that partially support the RAID volume or data loss may occur.
An example is a RAID volume that spans hard drives plugged into an internal SeriTek/1V4
host adapter within the Macintosh chassis and hard drives plugged into an external
SeriTek/1VE2+2 host adapter and external enclosure.
Hot-Swap Procedure
The hot-swap procedure is the same for both Macintosh OS 9.XX and 10.1.5 and later. The
example dialog boxes below are from OS X. OS 9.XX dialog boxes are similar.
Connecting External Hard Drive(s)
If your Macintosh computer is not yet powered on, power on the external enclosure then
power on the computer. If the Macintosh computer is already powered on, you may connect
the external hard drive(s). When you connect the first hard drive, you will see a “SATA
Configuration Changed” window (See Figure 13). If this is the only hard drive you connect,
you may select “OK” in the dialog box. If you have an additional hard drive to connect,
connect it and then select “OK” in the dialog box.
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Figure 13: Connecting External Hard Drive(s)
Verifying Hard Drive Connections
Once you have connected the external hard drive(s) a dialog box will appear which verifies
how many devices were addedto the system (See Figure 14). There arefour Serial ATA
channels on the SeriTek/1VE2+2: 0,1,2,3. Channels 0 and 1 are the external ports, channels
2 and 3 are the internal ports. One or more dialog boxes will appear verifying which drive
was attached to which channel (See Figures 15 and 16).
Figure 14: Device(s) Attached to Channel(s) 0 and/or 1
Figure 15: Example Serial ATA hard drive connected to channel 0
Figure 16: Example Serial ATA hard drive connected to channel 1
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Removing External Hard Drive(s)
Caution: To prevent loss of data, save your work and close associated applications
before removing the external hard drive (applications need to be closed since they may
keep temporary working files open on the external hard drive). Always unmount the volumes
(eject or drag the volumes to trash) associated with an external hard drive before removing it.
Eject or drag all of the volumes associated with the hard drive(s) before disconnecting or
removing them. When removing a hard drive you will see a “SATA Configuration Changed”
window (See Figure 17). If this is the only hard drive you remove, you may select “OK” in the
dialog box. If you have an additional hard drive to remove, remove it and then select “OK” in
the dialog box.
Figure 17: Removing External Hard Drive(s)
One or more dialog boxes will appear verifying which drive was attached to which channel (See
Figure 18).
Figure 18: Example Serial ATA hard drive removed from channel 0
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Improperly Removing External Hard Drive(s)
Caution: To prevent loss of data, save your work and close associated applications
before removing the external hard drive (applications need to be closed since they may
keep temporary working files open on the external hard drive). Always unmount the volumes
(eject or drag the volumes to trash) associated with an external hard drive before removing it.
If you do not properly unmount volumes before removing the associated hard drive(s), a
“Device Removal” dialog box will appear (See Figure 19). This dialog box shows up as a
reminder to unmount volumes properly before disconnecting or removing external hard
drives. Failure to properly unmount volumes before disconnecting external hard drives may
result in lost data.
Figure 19: Improperly removing External Hard Drive(s)
Connecting and Immediately Removing External Hard Drive(s)
If you connect an externalhard drive, then remove it without acknowledging it has been
added to the system, a dialog box will appear that explains no new hard drive(s) were
detected (See Figure 20).
Figure 20: Connecting and Disconnecting an External Hard Drive(s)
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V. Troubleshooting
The SeriTek/1VE2+2 host adapter does not seem to be recognized
Check the SeriTek/1VE2+2 adapter by ensuring it is properly seated in the PCI slot on the
Macintosh motherboard.
·
My hard drive or peripheral won’t work
·
Check cables and connections. Ensure the 7-pin Serial ATA cable is properly oriented to
the connectors on theSeriTek/1VE2+2 host adapter and the external enclosure. Ensure
the hard drives in the enclosure are properly powered.
Apple’s Drive Setup utility (OS 9.XX) or Disk Utility (OS X) does not display the
Serial ATA hard drive or peripheral
·
After checking thecables, connections,and the external enclosure poweradvanced users
may use the Apple System Profiler to determine whether your Macintosh computer
recognizes if the SeriTek/1VE2+2 is properly seated in a PCI slot and operating properly.
Apple System Profiler under Mac OS 9
1. Open the Apple System Profiler by clicking on the Apple icon to pull down the Apple
menu and selectingApple System Profiler.
2. Select the Devices and Volumes tab.
3. In the in the PCI section, (See Figure 21).
4. In the PCI section, SeriTek/1VE2+2 should show up as a “SCSI card” (see Figure 22).
Figure 21: Example SeriTek/1VE2+2 depicted in Apple System Profiler
5. If SeriTek/1VE2+2 is not listed, shut down your Macintosh computer and try re-seating
it in the PCI slot by removing and reinserting it. Repeat steps 1 through 3. If the
SeriTek/1VE2+2 still doesn’t show up in theApple System Profiler, try moving it to
another PCI slot.
-22-
Apple System Profiler under Mac OS X
1. Open the Apple System Profiler by clicking opening theFinder, opening Applications,
opening the Utilities folder, and double clicking onApple System Profiler.
2. Select the Devices and Volumes tab (early OS X version) or openHardware and select
PCI/AGP Cards (See Figure 23).
Figure 22: SeriTek/1VE2+2 listed under PCI/AGP Cards
3. Under PCI/AGP Cards section, SeriTek/1VE2+2should show up as an“ata” card type.
4. If SeriTek/1VE2+2 is not listed, shut down your Macintosh computer and try re-seating it
in the PCI slot by removing and reinserting it. Repeat steps 1 through 3. If the
SeriTek/1VE2+2 still doesn’t show up in theApple System Profiler, try moving it to
another PCI slot.
The transfer rate on my Power Macintosh 8500 seems less than the Serial ATA
specified maximum of 150Mbytes/sec.
·
Early Power Macintosh computers, typically built before the “beige G3” was available, have
limited hardware resources. These limited resources severely limit data transfer rates of
many storage technologies, including Serial ATA.
Does the SeriTek/1VE2+2 work with all Power Macintosh computers?
No, SeriTek/1VE2+2 only works with Power Macintosh computers with at least one PCI slot
available. If your system lacks PCI slots you cannot use SeriTek/1VE2+2.
·
·
My older Parallel ATA hard drives and peripherals have jumper settings.
However I can’t find jumper settings on my new Serial ATA hard drive or
peripheral. How can I set it to Master or Slave; is there any way to set the
SCSI ID?
Serial ATA hard drives and peripherals are internally configured as Master drives. Only
one drive can be attached to each Serial ATA bus/connector. There is no need to change
settings on either the drive or the controller.
I have an old Parallel ATA drive which I am trying to use with a Parallel ATA to
·
Serial ATA converter, but it doesn’t seem to work.
Some older Parallel ATA drives do not comply with current ATA standards. Parallel ATA to
Serial ATA converters cannot recognize such drives.
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VI. Product Support
Technical Support
For additional information on how to use SeriTek/1VE2+2, download the latest firmware updates,
Please provide the following information when contacting us:
Product model and serial number
· Firmware version (You may use the Apple System Profiler as described in the
troubleshooting section to determine the firmware version. Look for ROM# and Revision #)
· Macintosh model
· Macintosh OS type and version (example: Mac OS X, version 10.2)
· Hardware and software installed on your system
· Contact information including daytime telephone number and email address
· A detailed description of the question or problem
Return Merchandise Authorization
If FirmTek technical support determines the product needs to be repaired or replaced, a Return
Merchandise Authorization (RMA) number and shipping address will be provided. Please pack in
the original shipping container all of the original packaging- including the static bag, all hardware,
software, cables, and other accessories that came with the original product. You are responsible
for shipping and insurance costs, and any damage incurred due to improper packaging or
transport.
FirmTek reserves the right to determine whether the product is to be repaired or replaced with
new or refurbished parts, or with a new or refurbished product. Standard United States return
shipping charges will be paid by FirmTek. Foreign and other shipping methods such as express
shipping are available for an additional charge.
Write down the RMA number on the outside of the shipping container, and include the following
information with the shipment:
· A description of the problem
· A copy of the original purchase invoice
· Return shipping address
· Contact information including daytime telephone number and email address
FirmTek, LLC reserves the right to refuse shipments missing a valid RMA number.
VII. Product Warranty and Disclaimers
FirmTek warrants to the original buyer only that this product shall be free from defects in material
and workmanship for a period of 2 years from the original date of purchase. This warranty is valid
only when the original purchase invoice is provided. This warranty shall not apply to any defects
resulting from improper handling, misuse, misapplication, abuse, or unauthorized modification(s)
which are performed by end user.
FirmTek, LLC reserves the right to make changes to any products described in this manual at any
time without notice. FirmTek, LLC assumes no responsibility for the use or reliability of hardware
or software that is not supplied by FirmTek, LLC or its affiliated companies. FirmTek, LLC does
not assume any responsibility or liability arising out ofthe application or use of any product
described in this document, except as expressly agreed to in writing by FirmTek, LLC; nor does
the purchase or use of a product from FirmTek, LLC convey a license under any patent rights,
copyrights, trademark rights,or any other intellectual property rights of FirmTek, LLC or third
parties.
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VIII. Regulatory Compliance Statements
Federal Communications Commission Radio Frequency Interference Statement
WARNING: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. However, if this equipment does cause interference to radio or television equipment
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
·
·
·
·
·
Reorient or relocate the receiving antenna.
Increase the separation between equipment and receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/television technician for help.
Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to the
specified limits of the rules.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CE European Union Compliance Statement
EMC compliance:
Emissions:
Immunity:
EN55022: 1998, Class B
EN55024: 1998
EN61000-4-2: 1995+A1: 1998
EN61000-4-3: 1995+A1: 1998
EN61000-4-4: 1995
EN61000-4-6: 1996
EN61000-4-8: 1993
SeriTek/1VE2+2 TSLKC2KE0526
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