Elo TouchSystems 1000 Series User Manual

Touchmonitor User Guide  
1915L 19¨ LCD Desktop Touchmonitor  
1000 Series  
Revision A  
Copyright © 2006 Elo TouchSystems Inc. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including, but not  
limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written per-  
mission of Elo TouchSystems.  
Disclaimer  
The information in this document is subject to change without notice. Elo TouchSystems makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any  
implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems re-  
serves the right to revise this publication and to make changes from time to time in the content  
hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.  
Trademark Acknowledgments  
AccuTouch, AT4, CarrollTouch, Entuitive, IntelliTouch, iTouch, MonitorMouse and SecureTouch  
are trademarks of Elo TouchSystems, Inc.  
Other product names mentioned herein may be trademarks or registered trademarks of their respec-  
tive companies.  
iii  
Table of Contents  
Chapter 1  
Regulatory Information  
35  
39  
Introduction  
7
Warranty  
Product Description ...................................................7  
Precautions ................................................................7  
Index  
41  
Chapter 2  
Installation and Setup  
9
Unpacking Your Touchmonitor...................................9  
Product Overview ......................................................10  
Main Unit ..............................................................10  
Rear View ............................................................10  
Touch Interface Connection .......................................11  
Installing the Driver Software .....................................12  
Installing the Serial Touch Driver .........................13  
Installing the Serial Touch Driver for Windows  
XP, Windows 2000, Me, 95/98 and NT 4.0 .....13  
Installing the Serial Touch Driver for MS-DOS  
and Windows 3.1..................................................14  
Installing the USB Touch Driver ...........................15  
Installing the USB Touch Driver for Windows  
XP, Windows 2000, Me, 95/98 and NT 4.0 .....15  
Chapter 3  
Operation  
17  
About Touchmonitor Adjustments ..............................17  
Front Panel Controls ............................................18  
Controls and Adjustment ............................................19  
OSD Menu Functions ..........................................19  
OSD Control Options ...........................................20  
Preset Modes .......................................................21  
Power Management System ................................22  
Display Angle .............................................................22  
Chapter 4  
Troubleshooting  
23  
Solutions to Common Problems .................................23  
Appendix A  
Native Resolution .......................................................25  
Appendix B  
Care and Handling of Your Touchmonitor ..................28  
Appendix C  
Touchmonitor Specifications ......................................30  
IntelliTouch Touchmonitor Specifications ...................31  
19" LCD Touchmonitor (ET1915L-XXWA-1-G)  
Dimensions ..........................................................33  
v
CHAPTER  
1
INTRODUCTION  
Product Description  
Your new touchmonitor combines the reliable performance of touch technology with the latest  
advances in LCD display design. This combination of features creates a natural flow of information  
between a user and your touchmonitor.  
This LCD monitor incorporates 19” color active matrix thin-film-transistor (TFT) liquid crystal  
display to provide superior display performance. A maximum resolution of SXGA 1280x1024 is  
ideal for displaying graphics and images. Other outstanding designs that enhance this LCDmonitor’s  
performance are Plug & Play compatibility, and OSD (On Screen Display) controls.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this user’s manual to  
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.  
1-7  
About the Product  
Your LCDDesktop Touchmonitor is a 19” SXGATFT color display with the following features:  
• The internal microprocessor digitally controls auto-scanning, for horizontal scan frequencies  
between 31.5 KHz and 80 KHz, and vertical scan frequencies between 56.3 Hz and 75.0 Hz. In  
each frequency mode, the microprocessor-based circuitry allows the monitor to function at the  
precision-of a fixed frequency.  
• High contrast color TFT LCD display supports resolutions up to SXGA 1280x1024. It is  
Compatable withVGA, SVGA, XGA, SXGA(non-interlaced) and most Macintosh compatible color  
video cards.  
• Power management system conforms to VESADPMS standard.  
• Supports DDC1/2B for Plug & Play compatibility.  
• Advanced OSDcontrol for picture quality adjustment.  
• Detachable stand for wall-mounting application.  
• Integrated touch screen function.  
For full Product Specifications refer to Appendix C.  
1-8 Elo Entuitive Touchmonitor UserGuide  
CHAPTER  
2
INSTALLATION AND SETUP  
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.  
Unpacking Your Touchmonitor  
Check that the following 8 items are present and in good condition:  
LCD monitor  
VGAcable  
USB cable  
Serial Cable  
European power cable  
Power cable US/Canada  
Elo QuickStatr  
CD  
Software  
CDand Quick InstallGuide  
2-9  
Touch Interface Connection  
Note:  
Before connecting the cables to your touchmonitor and PC, be sure that the computer and  
touchmonitor are turned off.  
DC JACK  
1. Connect one end of the power cord to the monitor and the other end to the outlet.  
2. Connect one end of either the touchscreen serial(RS232) cable or the touch screen USB cable  
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by  
turning the two thumb screws clockwise to ensure proper grounding(USB cable does not have  
thumb screws)  
3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.  
Tighten by turning the two thumb screws clockwise to ensure proper grounding.  
4. Press the power button on the side panel to turn the monitor power on.  
2-10 Elo Entuitive Touchmonitor UserGuide  
Product Overview  
Main Unit  
Rear View  
2-11  
Installing the Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to work with your  
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• WindowsNT 4.0  
Additional drivers and driver information for other operating systems are available on the Elo  
Your Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your  
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects your  
touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.  
Refer to the appropriate following section for driver installation instructions.  
Depending upon whether you connected the serial communication cable or the USB  
communication cable, you should install only the serial driver or the USB driver.  
2-12 Elo Entuitive Touchmonitor UserGuide  
Installing the Serial Touch Driver  
Installing the Serial Touch Driver for Windows XP,  
Windows 2000, Me, 95/98 and NT4.0  
NOTE: For Windows 2000 and NT 4.0 you must have administrator access rights to install  
the driver.  
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.  
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the  
CD and starts the setup program.  
3 Follow the directions on the screen to complete the driver setup for your version of Windows.  
4 If the AutoStart feature is not active:  
5 Click Start > Run.  
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
7 Click Open, then OK to run EloCd.exe.  
8 Follow the directions on the screen to complete the driver setup for your version of Windows.  
To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not  
find a setup.exe file within the download.  
2-13  
Installing the Serial Touch Driver for MS-DOS and Windows 3.1  
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to  
continue using your mouse along with your touchmonitor inDOS.  
To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below:  
1 Insert the CD-ROM in your computer’s CD-ROM drive.  
2 From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your  
CD- ROM drive may be mapped to a different drive letter).  
3 Type install and press Enter to start the installation.  
4 Align the touchscreen.  
You must have already completed Steps 1 and 2 before proceeding.  
To run the INSTALLprogram:  
1 Type INSTALL at the DOS prompt in the directory containing the driver install files.  
2 INSTALL asks you to select the software to install. Then choose d:\EloDos_W31 from the  
displayed list.  
3 INSTALL also asks you for the paths to use during installation, or you may use its defaults.  
INSTALL creates directories as necessary, and warns you if they exist.  
If you are updating your software, you may wish to specify the paths containing the earlier versions,  
and overwrite the obsolete files. All executable programs are upward compatible. For a list of  
differences from each previous version of the drivers, be sure to select "Differences from Previous  
Versions" during the installation process.  
INSTALLupdates yourAUTOEXEC.BAT file with the drivers you select. INSTALLmakes a copy  
of your originalAUTOEXEC.BAT file, calledAUTOEXEC.OLD. If you already have Elo driver  
commands in your AUTOEXEC.BAT file, they will be commented out.  
When INSTALL is finished, it leaves a file called GO.BAT in the subdirectory you specified. GO  
loads the touchscreen driver, runs the calibration program ELOCALIB, and gives you some final  
instructions.  
If you are using Windows 3.1, you will also calibrate the touchscreen within Windows 3.1 with the  
Touchscreen Control Panel.  
2-14 Elo Entuitive Touchmonitor UserGuide  
Installing the USB Touch Driver  
Installing the USB Touch Driver for Windows XP,  
Windows 2000, Me, 95/98 and NT4.0  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If Windows 98, Windows Me or Windows 2000 starts theAdd New Hardware Wizard:  
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose  
Next.  
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use  
Browse to select the \EloUSB directory on the Elo CD-ROM.  
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.  
5 You will see several files being copied. Insert your Windows 98 CDif prompted. Choose Finish.  
If Windows 98, Windows Me or Windows 2000 does not start the Add New Hardware Wizard:  
NOTE:  
For Windows 2000 you must have administrator access rights to install the driver.  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your  
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.  
2 Follow the directions on the screen to complete the driver setup for your  
version of Windows.  
If the AutoStart feature is not active:  
1 Click Start > Run.  
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
3 Click Open, then OK to run EloCd.exe.  
4 Follow the directions on the screen to complete the driver setup for your version of Windows.  
To install Windows 2000 and Windows XP, you must use the "update driver" method; you will not  
find a setup.exe file within the download.  
2-15  
2-16 Elo Entuitive Touchmonitor UserGuide  
CHAPTER  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will unlikely require adjustment. Variations in video output and application may  
require adjustments to your touchmonitor to optimize the quality of the display.  
For best performance, your touchmonitor should be operating in native resolution, that is 1280x1024  
at 80k-75 Hz. Use the Display control panel in Windows to choose 1280x1024 resolution.  
Operating in other resolutions will degrade video performance. For further information, please  
refer toAppendix A.  
All adjustments you make to the controls are automatically memorized. This feature saves you from  
having to reset your choices every time you unplug or power your touchmonitor off and on. If there  
is a power failure, your touchmonitor settings will not default to the factory specifications.  
3-17  
Front Panel Controls  
1
2
3
4
5
Control  
1 Menu/Exit  
2
Function  
Display/Exits the OSD menus.  
1. Enter contrast of the OSD.  
2. Increase value of the adjustment item.  
3. Shuffle item clockwise.  
3
1. Enter brightness adjustment.  
2. Decrease value of the adjustment item.  
3. Shuffle item counter-clockwise.  
Select the adjustment items from the OSD menu.  
Switches the power of the monitor from off to on to off.  
4 Select  
5 Power Switch  
3-18 Elo Entuitive Touchmonitor UserGuide  
Controls and Adjustment  
OSD Menu Functions  
To Display and Select the OSD Functions:  
1 Press the Menu key to activate the OSD menu.  
2 Use or to move clockwise or counterclockwise through the menu. Press the select key on  
the monitor. The parameter will be highlighted when selected.  
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are  
pressed for a short time period, the OSD automatically disappears.  
NOTE:  
The OSD screen will disappear if no input activities are detected from 45 seconds to 255  
seconds, depending on the setting set on the osd of the monitor. The monitor default is 45  
seconds.  
3-19  
OSD Control Options  
Control  
Description  
Contrast  
Increases or decreases contrast.  
Brightness  
V-Position  
H-Position  
Recall Defaults  
Color Balance  
Increases or decreases brightness.  
Moves the screen up or down.  
Moves the screen left or right.  
Returns the monitor to its default settings.  
Press or and “Select” button to select 9300, 6500, 5500, 7500  
and USER. Only when selecting USER can you make adjustments to  
the R/G/B content. Press Select to restore to factory default setting.  
Escape OSDicon.  
OSD Exit  
Sharpness  
Phase  
Adjust Sharpness.  
Increases or decreases the snow noise of the image after auto  
adjustment is made.  
Clock  
The dot clock is fine-adjusted after auto adjust.  
Moves the OSD position horizontally on the screen. When the  
“SELECT” button and the button is pressed, the OSD control menu  
will move to the rightside of the screen. Likewise, when the “Select”  
button and the button is pressed, the OSDcontrol menu will move to  
the left side.  
OSD H-Position  
OSD V-Position  
Moves the OSD position vertically on the screen. When the  
“SELECT” button and the button is pressed, the OSDcontrol menu  
will move to the top side of the screen. Likewise, when the “Select”  
button and the button is pressed, the OSDcontrol menu will move to  
the lower side.  
OSDTime  
Adjsuts the time of OSD icon stays on monitor.  
PressAuto to enable this function. TheAuto-Adjust will automatically  
adjust V-Position, H-Position, Clock and Clock-Phase.  
Select from English, French, German ,Spanish and Japanese.  
Auto-Adjust  
OSDLanguage  
Information Description Indicates the current resolution, H-Frequency and V-Frequency.  
3-20 Elo Entuitive Touchmonitor UserGuide  
Preset Modes  
To reduce the need for adjustment for different modes, the monitor has default setting modes that  
are most commonly used as given in the table below. If any of these display modes are detected, the  
monitor automatically adjusts the picture size and centering. When none of the mode is matched,  
the user can store their preferred modes in the user modes. The monitor is capable of storing up to  
7 user modes. The only condition to store as a user mode is the new display information must have  
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal  
polarities are different from the default modes.  
H. Freq.  
(KHz)  
Band Width  
(MHz)  
Mode Resolution  
H
V
1
VGA640x350 70 Hz  
31.47  
31.47  
31.47  
35.00  
37.86  
37.50  
35.16  
37.88  
46.88  
48.08  
49.72  
48.36  
52.45  
56.48  
60.02  
64  
28.322  
28.322  
25.175  
32.24  
31.5  
31.5  
36  
+
-
-
+
-
2
VGA720x400 70 Hz  
VGA640x480 60 Hz  
MAC 640x480 66 Hz  
VESA 640x480 72 Hz  
VESA 640x480 75 Hz  
VESA 800x600 56 Hz  
VESA 800x600 60 Hz  
VESA 800x600 75 Hz  
VESA 800x600 72 Hz  
MAC 832x624 75 Hz  
VESA 1024x768 60 Hz  
SUN 1024x768 65 Hz  
VESA 1024x768 70 Hz  
VESA 1024x768 75 Hz  
SXGA 1280x1024 60 Hz  
SXGA 1280x1024 75 Hz  
SXGA 1152x864 75 Hz  
SXGA 1280x960 60 Hz  
3
-
4
-
-
5
-
-
6
-
-
7
+
+
+
+
-
+
+
+
+
-
8
40  
9
49.5  
50  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
57.283  
65  
-
-
70.49  
75  
-
-
-
-
78.75  
108  
+
+
+
+
+
+
+
+
+
+
80  
135  
67.5  
108  
60  
108  
3-21  
Power Management System  
The monitor is equipped with the power management function which automatically reduces the power  
consumption when not in use.  
Power  
Mode  
On  
Consumption  
<50W  
Sleep  
Off  
<4W  
<2W  
We recommend switching the monitor off when it is not in use for a long time.  
NOTE:  
The monitor automatically goes through the Power Management System (PMS) steps  
when it is idle. To release the monitor from PMS state, press any key on the keyboard  
or move mouse.  
Display Angle  
For viewing clarity, you can tilt the LCDforward (up to -5 degrees) or backward (up to 90 degrees.)  
CAUTION In order to protect the LCD, be sure to hold the base when adjusting the LCD,  
and take care not to touch the screen.  
3-22 Elo Entuitive Touchmonitor UserGuide  
CHAPTER  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem  
persists, please contact your local dealer or our service center.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond  
after you turn on the system.  
Check that the monitor’s Power Switch is on.  
Turn off the power and check the monitor’s power cord  
and signal cable for proper connection.  
Characters on the screen are dim  
The screen is blank  
Refer to the About Touchmonitor Adjustments section to  
adjust the brightness.  
During operation, the monitor screen may automatically turn  
off as a result of the Power Saving feature on the PC. Press any key on the  
keyboard, mouse or touch the screen to see if the screen reappears.  
Refer to the About Touchmonitor Adjustments section to  
adjust the brightness.  
Screen flashes when initialized  
“Out of Range” display  
Turn the monitor off then turn it on again.  
Check to see if the resolution of your computer is higher than  
that of the LCD display.  
Reconfigure the resolution of your computer to make it less  
than or equal to 1280x1024. See Appendix A for more information  
on resolution.  
Touch doesn’t work  
Make sure the touch cable is securely attached at both ends.  
4-23  
4-24 Elo Entuitive Touchmonitor UserGuide  
APPENDIX  
A
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD panel is designed to  
perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size.  
In almost all cases, screen images look best when viewed at their native resolution. You can lower  
the resolution setting of a monitor but not increase it.  
Input Video  
19" LCD  
640x480 (VGA)  
800x600 (SVGA)  
1024x768 (XGA)  
1280x1024(SXGA)  
Transforms input format to 1280x1024  
Transforms input format to 1280x1024  
Transforms input format to 1280x1024  
Displays in native Resolution  
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the  
number of pixels vertically in the LCD. LCD resolution is usually represented by the  
following symbols:  
VGA  
640x480  
SVGA  
XGA  
800x600  
1024x768  
1280x1024  
1600x1200  
SXGA  
UXGA  
A-25  
As an example, a XGA resolution LCD panel has 1024 pixels horizontally by 768 pixels vertically.  
Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels  
horizontally by 1024 pixels vertically. When the input pixels contained in the video input format  
match the native resolution of the panel, there is a one to one correspondence of mapping of input  
video pixels to LCDpixels. As an example, the pixel in column 45 and row 26 of the input video is in  
column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than the  
native resolution of the LCD, the direct correspondence between the video pixels and the LCD  
pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD  
pixels using algorithms contained on its controller. The accuracy of the algorithms determines the  
fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts  
in the LCDdisplayed image such as varying width characters.  
A-26 Elo Entuitive Touchmonitor UserGuide  
APPENDIX  
B
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance of your  
touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual,  
especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor  
case.  
2 Turn off the product before cleaning.  
3 Your new touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug  
will only fit into a grounded outlet. Do not attempt to fit the plug into an outlet that has not been  
configured for this purpose. Do not use a damaged power cord. Use only the power cord that  
comes with your touchmonitor. Use of an unauthorized power cord will void your warranty.  
4 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block  
or insert anything inside the ventilation slots.  
5 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your  
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.  
B-27  
Care and Handling of Your Touchmonitor  
The following tips will help keep your touchmonitor functioning at the optimal level.  
• To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The  
unit is not user serviceable. Remember to unplug the display unit from the power outlet before  
cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or  
benzene, abrasive cleaners or compressed air.  
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified service  
technician check it before you power it on again.  
• Do not wipe the screen with a cloth or sponge that could scratch the surface.  
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on the rag and wipe the  
touchscreen. Never apply the cleaner directly on the touchscreen.  
B-28 Elo Entuitive Touchmonitor UserGuide  
APPENDIX  
C
TECHNICAL SPECIFICATIONS  
C-29  
Touchmonitor Specifications  
Model  
ET1915L  
LCDDisplay  
Display Size  
Pixel Pitch  
Display Mode  
19” TFTActive Matrix Panel  
376.32(H) x 301.06(V) mm  
0.294(H) x 0.294(V) mm  
VGA 640 x 350 (70Hz)  
VGA 720 x 400 (70Hz)  
VGA 640 x 480 (60 / 72/ 75Hz)  
SVGA 800 x 600 (56 / 60 / 72/ 75Hz)  
XGA 1024 x 768 (60 / 70 / 75Hz)  
SXGA 1280 x 1024 (60 / 70 / 75Hz)  
SXGA (1280 x 1024) at 75Hz maximum  
550 : 1 (typical)  
NonTouch: typical 270 Cd/m2 ; Min 215 Cd/m2  
AccuTouch: typical 221 Cd/m2 ; Min 176 Cd/m2  
IntelliTouch: typical 248 Cd/m2 ; Min 197 Cd/m2  
Max. Resolution  
Contrast Ratio  
Brightness  
Response Time  
Display Color  
Viewing Angle  
Tr: 5.6 ms Tf: 2.4 ms (Typ.)  
16.2M  
Vertical -60o ~ +75o (Typ.)  
Horizontal -70o ~+70o (Typ.)  
R.G.B. Analog 0.7Vp-p, 75 ohm  
TTL Positive orNegative  
MiniD-Sub 15 pin  
Input Signal  
Video  
Sync  
Signal Connector  
Front Control  
OSD  
Menu,  
,
, Select, Power  
Contrast, Brightness, H-Position, V-Position, Sharpness  
Color Temperature, Phase, Clock, OSDTime, Recall,  
Language: English, French, German, Spanish, Japanese  
DDC1 / 2B  
Plug & Play  
Touch Panel (optional)  
PowerAdapter  
IntelliTouch and AccuTouch Touch  
Input AC 100-240V, 50/60Hz  
0oC ~ 40oC (32oF ~ 104oF)  
Operating Conditions  
Temperature  
Humidity  
20% ~ 80% (No Condensation)  
To 12,000 Feet  
-20oC ~ 60oC (-4oF ~ 140oF)  
Altitude  
Storage Conditions  
Temperature  
Humidity  
10% ~ 90% (No Condensation)  
429 x 390 x 212mm  
Dimensions (HxWxD)  
Weight (Net)  
8.4Kg  
Certifications  
UL, C-UL, FCC-B, CE, VCCI, C-Tick, MPRII , TUV  
C-30 Elo Entuitive Touchmonitor UserGuide  
IntelliTouch Touchmonitor Specifications  
Mechanical  
Positional Accuracy  
Standard deviation of error is less than 0.080 in. (2.03 mm).  
Equates to less than ±1%.  
TouchpointDensity  
TouchActivation  
Force  
More than 100,000 touchpoints/in2 (15,500 touchpoints/cm2).  
Typically less than 3 ounces (85 grams).  
Surface Durability  
Expected Life  
Performance  
Surface durability is that of glass, Mohs’hardness rating of 7.  
No known wear-out mechanism, as there are no layers, coatings,  
or moving parts. IntelliTouch technology has been operationally tested  
to more than 50 million touches in one location without failure, using  
a stylus similar to a finger.  
Sealing  
Unit is sealed to protect against splashed liquids, dirt, and dust.  
Optical  
Light Transmission  
(perASTM D1003)  
Visual Resolution  
IntelliTouch 92%, AccuTouch 82%, Surface Capacitive Touch 84%  
All measurements made using USAF 1951 Resolution Chart, under  
30X magnification, with test unit located approximately 1.5 in (38 mm)  
from sur face of resolution chart. Clear surface: Excellent, with no  
noticeable degradation. Antiglare surface: 6:1 minimum.  
Gloss (per ASTM  
D2457 using a 60-  
degree gloss meter)  
Antiglare surface: Curved: 60 ±20 gloss units or 75 ± 15 gloss units.  
C-31  
Environmental  
Chemical Resistance  
The active area of the touchscreen is resistant to all chemicals  
that do not affect glass, such as:  
Acetone  
Toluene  
Methyl ethyl ketone  
Isopropyl alcohol  
Methyl alcohol  
Ethyl acetate  
Ammonia-based glass cleaners  
Gasoline  
Kerosene  
Vinegar  
Electrostatic  
Meets Level 4 (15kV air/8 kV contact discharges)  
Protection (per EN 61  
000-4-2, 1995)  
C-32 Elo Entuitive Touchmonitor User Guide  
19” LCD Touchmonitor (ET1915L-XXXA-1-G) Dimensions  
C-33  
C-34 Elo Entuitive Touchmonitor User Guide  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current requirements  
indicated on the manufacturer’s label. Connection to a different power source than those  
specified herein will likely result in improper operation, damage to the equipment or pose a fire  
hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages  
generated by this equipment which constitute a safety hazard. Service should be provided only  
by a qualified service technician.  
C) This equipment is provided with a detachable power cord which has an integral safety ground  
wire intended for connection to a grounded safety outlet.  
1) Do not substitute the cord with other than the provided approved type. Under no  
circumstances use an adapter plug to connect to a 2-wire outlet as this will defeat the  
continuity of the grounding wire.  
2) The equipment requires the use of the ground wire as a part of the safety certification,  
modification or misuse can provide a shock hazard that can result in serious injury or  
death.  
3) Contact a qualified electrician or the manufacturer if there are questions about the  
installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise  
emissions from digital apparatus as established by the Radio Interference Regulations of Industrie  
Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided cords and cabling  
may compromise electrical safety or CE Mark Certification for emissions or immunity as  
required by the following standards:  
35  
This InformationTechnology Equipment (ITE) is required to have a CE Mark on the manufacturer’s  
label which means that the equipment has been tested to the following Directives and Standards:  
This equipment has been tested to the requirements for the CE Mark as required by EMC  
Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low Voltage  
Directive 73/23/EEC as indicated in European Standard EN 60950.  
D) General Information to all Users: This equipment generates, uses and can radiate radio  
frequency energy. If not installed and used according to this manual the equipment may cause  
interference with radio and television communications. There is, however, no guarantee that  
interference will not occur in any particular installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must observe the following:  
a) Use only the provided I/O cables to connect this digital device with any computer.  
b) To ensure compliance, use only the provided manufacturer’s approved line cord.  
c) The user is cautioned that changes or modifications to the equipment not expressly  
approved by the party responsible for compliance could void the user’s authority to operate  
the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or any other  
device:  
a) Verify as an emission source by turning the equipment off and on.  
b) If you determine that this equipment is causing the interference, try to correct the  
interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
iii) Reorient the affected receiver’s antenna.  
iv) Plug the digital device into a different AC outlet so the digital device and the  
receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device does not use.  
(Unterminated I/O cables are a potential source of high RF emission levels.)  
vi) Plug the digital device into only a grounded outlet receptacle. Do not use AC  
adapter plugs. (Removing or cutting the line cord ground may increase RF emission  
levels and may also present a lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television  
technician.  
36 Elo Entuitive Touchmonitor UserGuide  
37  
38 Elo Entuitive Touchmonitor UserGuide  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants  
to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the  
touchmonitors and components of the product is 3 (three) years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time  
and from time to time make changes in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)  
of the failure of any Product to conform to the warranty set forth above; shall describe in commer-  
cially reasonable detail in such notice the symptoms associated with such failure; and shall provide  
to Seller the opportunity to inspect such Products as installed, if possible. The notice must be re-  
ceived by Seller during the Warranty Period for such product, unless otherwise directed in writing  
by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the allegedly  
defective Product in its original shipping carton(s) or a functional equivalent and shall ship to Seller  
at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller  
that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at  
Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such  
modification, repair, or replacement and the return shipment of the Product with minimum insur-  
ance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and  
may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product  
returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s  
option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s  
option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less  
depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.  
39  
THESE REMEDIES SHALL BE THE BUYER¡¦S EXCLUSIVE REMEDIES FOR BREACH OF  
WARRANTY.EXCEPTFORTHEEXPRESSWARRANTYSETFORTHABOVE,SELLERGRANTS  
NOOTHERWARRANTIES, EXPRESSORIMPLIEDBYSTATUTEOROTHERWISE, REGARD-  
ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR  
MERCHANTABILITY, THEIRNONINFRINGEMENT, OR OTHERWISE.NO EMPLOYEE OF  
SELLER ORANY OTHER PARTY ISAUTHORIZEDTO MAKEANY WARRANTY FOR THE  
GOODSOTHERTHANTHEWARRANTYSETFORTHHEREIN.SELLER¡¦SLIABILITYUNDER  
THE WARRANTY SHALL BE LIMITEDTO AREFUNDOF THE PURCHASE PRICE OF THE  
PRODUCT. INNO EVENTSHALLSELLER BE LIABLE FOR THE COSTOF PROCUREMENT  
OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL,  
CONSEQUENTIAL,INDIRECT,ORINCIDENTALDAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all  
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any  
system design or drawing and (ii) determining the compliance of Buyer¡¦s use of the Products with  
applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for  
all warranty and other claims relating to or arising from Buyer’s products, which include or incorpo-  
rate Products or components manufactured or supplied by Seller. Buyer is solely responsible for  
any and all representations and warranties regarding the Products made or authorized by Buyer. Buyer  
will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or expenses  
(including reasonable attorney’s fees) attributable to Buyer¡¦s products or representations or war-  
ranties concerning same.  
40 Elo Entuitive Touchmonitor UserGuide  
INDEX  
Numerics  
I
19" LCD Touchmonitor (ET1915L-XXWA-1-G)  
Dimensions, 3  
Image problem, 23  
Image, scrolling, 23  
Input Signal, 30  
Installation and Setup, 9  
A
Installing the Driver Software, 12  
Installing the Serial Touch Driver, 13  
Installing the Serial Touch Driver for MS-DOS and  
Windows 3.1, 14  
About the Product, 8  
About Touchmonitor Adjustments, 17  
B
Installing the Serial Touch Driver for Windows XP,  
Windows 2000, Me, 95/98 and NT 4.0, 13  
Installing the USB Touch Driver, 15  
Installing the USB Touch Driver for Windows XP,  
Windows 2000, Me, 95/98 and NT 4.0, 15  
Intellitouch Touchmonitor Specifications, 31  
Brightness, 30  
C
Care and Handling of Your Touchmonitor, 28  
Certifications, 30  
Cleaning Your Touchmonitor, 28  
Contrast Ratio, 30  
M
Controls and Adjustment, 19  
Main Unit, 10  
Max. Resolution, 30  
D
Dimensions (HxWxD), 30  
Display Angle, 22  
Display Color, 30  
Display Mode, 30  
Display Size, 30  
N
Native Resolution, 25  
O
Operating Conditions, 30  
OSD, 30  
E
OSD Control Options, 20  
OSD Menu Functions, 19  
Electrical Safety Information, 35  
Electrostatic Protection, 32  
Environmental Chemical Resistance, 32  
Emissions and Immunity Information, 35  
Expected Life Performance, 31  
P
Pixel Pitch, 30  
Plug & Play, 30  
Positional Accuracy, 31  
Power Adapter, 30  
Power Management System, 22  
Precautions, 7  
F
Front Control, 30  
Front Panel Controls, 18  
Product Description, 7  
Product Overview, 10  
G
Gloss, IntelliTouch, 31  
I ND E X - 41  
R
Rear View, 10  
Regulatory Information, 35  
Response Time, 30  
S
Sealing Optical, 31  
Signal Connector, 30  
Solutions to Common Problems, 23  
Storage Conditions, 30  
Surface Durability, 31  
SVGA, 25  
SXGA, 25  
T
Technical Specifications, 29  
Touch Activation Force, 31  
Touch Interface Connection, 11  
Touch not working, 23  
Touch Panel (optional), 30  
Touchpoint Density, 31  
Touchmonitor Safety, 27  
Touchmonitor Specifications, 30  
Troubleshooting, 23  
U
Unpacking Your Touchmonitor, 9  
UXGA, 25  
V
VGA, 25  
Viewing Angle, 30  
Visual Resolution, 31  
W
Warranty, 39  
Weight (Net), 30  
X
XGA, 25  
I ND E X - 42  
Check out Elo’s Web site!  
Get the latest...  
• Product information  
• Specifications  
• News on upcoming events  
• Press release  
• Software drivers  
Getting in Touch with Elo  
To find out more about Elo’s extensive range of touch solutions, visit our Web site at www.elotouch.com or simply  
call the office nearest you:  
USA & Headquarters  
Elo TouchSystems, Inc.  
301 Constitution Drive,  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Japan  
Elo TouchSystems GmbH & Co. KG  
Haidgraben 6  
Elo TouchSystems  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Belgium  
Touch Panel Systems K.K  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama  
Kanagawa 222-0033  
Japan  
D-85521 Ottobrunn  
Germany  
(800) ELO-TOUCH(800-356-8682)  
Tel 650-361-4700  
Tel +49(89)60822-0  
Tel +32(16)35-2100  
Fax +32(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Fax 650-361-4747  
Fax +49(89)60822-150  
LCDTouchmonitor / ET1915L  
Seat AssemblyEnclosureAssemblyPCB Board/Protection CoverAssembly  
Front FrameAssemblyLCDAssemblyBacklightModuleLamp/Rear CoverAssembly  
Power Cord A  
Power Cord B  
VGACord  
Serial Cord  
USB Cord  

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