Dimplex THE ELECTRIC STOVE User Manual

PRACTICAL USER’S GUIDE  
FOR THE ELECTRIC STOVE  
Quality checked by:  
Valued Customer,  
We are pleased that you have chosen to purchase an electric stove manufactured  
by Dimplex North America Limited.  
7206570100REV05  
QUICK REFERENCE GUIDE FOR THE ELECTRIC STOVE  
1. Prior to the first use of the Stove verify the following:  
Are the circuit breakers for the unit on?  
Are the light bulbs in your Stove loose? (to check, follow the  
instructions for replacing the light bulbs under the maintenance  
section of this manual)  
2. The heater on your Stove may emit a slight, harmless odor when first  
used. This odor is a normal condition caused by the initial heating of  
internal heater parts and will not occur again.  
3. The information regarding the model of your Stove can be found on  
the rating plate located on the back of the unit.  
4. If you have any technical questions or concerns regarding the  
operation of your Stove, or require service contact Dimplex North  
America customer service at 1-888-DIMPLEX (1-888-346-7539) before  
returning the product to the point of purchase.  
IMPORTANT INSTRUCTIONS  
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE  
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire,  
electric shock, and injury to persons, including the following:  
1. Read all instructions before using the Stove.  
2. The heater is hot when in use. To avoid burns, do not let bare skin touch hot  
surfaces. The trim around the heater outlet becomes hot during heater operation. Keep  
combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least  
3 feet (0.9m) from the front of the unit.  
CAUTION: High Temperature, keep electrical cords, drapery, and other furnishings at  
least 3FT (.9m) from the front of the heater and away from the side and rear.  
3. Extreme caution is necessary when any heater is used by or near children or invalids and  
whenever the unit is left operating and unattended.  
4. Always unplug the Stove when not in use.  
5. Do not operate any unit with a damaged cord or plug, or if the heater has malfunctioned, or if  
the Stove has been dropped or damaged in any manner. Return heater to authorized service  
facility for examination, electrical or mechanical adjustment, or repair.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
NO USER-SERVICEABLE PARTS INSIDE  
6. Do not use outdoors.  
7. The Stove is not intended for use in bathrooms, laundry areas and similar indoor locations.  
Never locate heater where it may fall into a bathtub or other water container.  
8. Do not run the cord under carpeting. Do not cover cord with throw rugs, runners, or the like.  
Arrange cord away from traffic area and where it will not be tripped over.  
9. To disconnect the unit, turn the controls off, then remove the plug from the outlet.  
10. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may  
cause an electric shock or fire, or damage to the heater.  
11. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not use on soft  
surfaces, like a bed, where openings may become blocked.  
12. All electrical heaters have hot and arching or sparking parts inside. Do not use in areas where  
gasoline, paint, or flammable liquids are used or stored or where the unit will be exposed to  
flammable vapors.  
13. Do not modify the Stove. Use it only as described in this manual. Any other use not  
recommended by the manufacturer may cause fire, electric shock or injury to persons.  
14. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than  
the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the  
outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper  
outlet. Do not change the plug in any way. Avoid the use of an extension cord. Extension cords  
may overheat and cause a risk of fire. If you must use an extension cord, the cord must be No.  
16 AWG minimum size and rated no less than 1875 watts.  
15. Do not burn wood or other materials in the Stove.  
16. Do not strike the clear door panel.  
17. Always use a certified electrician should new circuits or outlets be required.  
18. Always use properly grounded, fused and polarized outlets.  
19. Disconnect all power supply before performing any cleaning, maintenance or relocation of the  
unit.  
20. When transporting or storing the unit and cord, keep in a dry place, free from excessive  
vibration and store so as to avoid damage.  
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SAVE THESE INSTRUCTIONS  
IMPORTANT INSTRUCTIONS  
NOTE: Procedures and techniques that are considered important enough to emphasize.  
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to  
the equipment.  
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to  
the risk of fire, serious injury, illness or death.  
If you have any questions about our products please have the catalogue/model and serial  
numbers available upon calling customer service. To locate the catalogue/model and serial  
number labels see below.  
Model Number  
Serial Number  
Model Number Label  
Serial Number Label  
Model Number Label  
Serial Number Label  
Stove  
Carton  
2
NOTE  
A 15amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all  
cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse  
blows on a regular basis when the heater is operating. Additional appliances on the same  
circuit may exceed the current rating of the circuit breaker.  
WARNING  
Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure  
that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire,  
electric shock or injury to persons.  
Construction and electrical outlet wiring must comply with local building codes and other  
applicable regulations to reduce the risk of fire, electric shock and injury to persons.  
Do not attempt to wire your own new outlets or circuits. To reduce the risk of fire, electric  
shock or injury to persons, always use a licensed electrician.  
STOVE INSTALLATION  
1. Make sure the units MAIN ON/OFF switch is switched OFF (refer to operating  
instruction section).  
2. Plug the unit into a 15Amp/120volt outlet. If the cord does not reach, you may use an  
extension cord rated for a minimum of 1875 watts.  
OPERATION  
To access the controls go to the back of the Stove.  
A. Three position ON/OFF switch  
The switch has two ON positions marked with “-“ and “=”.  
The “-“ position is for manual operation.  
In this position the built-in remote control is bypassed.  
The “=” position is for operating the unit with the provided remote control.  
When in “=” position the unit is operated with the ON and OFF buttons of the remote  
control.  
When the switch is in the center position the unit is off.  
B. HEATER ON/OFF SWITCH  
The HEATER ON/OFF SWITCH supplies power to the heater fan and the heater element.  
C. HEATER THERMOSTAT CONTROL  
To adjust the temperature to your individual requirements, turn the thermostat control  
clockwise all the way to turn on the heater. When the room reached the desired  
temperature, turn the thermostat knob counter clockwise until you hear a click. Leave in  
this position to maintain the room temperature at this setting. For additional heat, turn  
clockwise until you hear the click again and the heater will turn on. To turn the heater off,  
switch the HEATER ON/OFF SWITCH to the OFF position.  
NOTE:- When the heater is switched ON, the heater fan will operate. The heater element may  
or may not be on, depending on the thermostat control setting (SEE “HEATER THERMOSTAT  
CONTROL”).  
3
A
B
C
RESETTING THE TEMPERATURE CUTOFF SWITCH  
Should the heater overheat, an automatic cut out will turn the heater off and it will not come  
back on without being reset. It can be reset by switching the MAIN ON/OFF SWITCH to OFF  
and waiting 5 minutes before switching the unit back on.  
CAUTION  
If you need to continuously reset the heater, unplug the unit and call Dimplex North America  
Limited at 1-800-668-6663.  
REMOTE CONTROL  
The fireplace is supplied with an integrated on/off  
remote control.  
Note: Ensure that the fireplace 3 position switch is set to  
the remote control setting.  
To operate, push the ON button to turn fireplace on, push the  
OFF button to turn the fireplace off.  
BATTERY REPLACEMENT  
To replace the battery, slide battery cover open on the hand  
held transmitter.  
Correctly install one 12 volt (A23) battery in the battery holder.  
Close the batter cover.  
MAINTENANCE  
WARNING  
BATTERY  
BATTERY  
COVER  
Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire,  
electric shock or damage to persons.  
LIGHT BULB REPLACEMENT  
Allow at least 5 minutes for light bulbs to cool off before touching bulbs to avoid accidental  
burning of skin.  
Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity  
and detail of the log exterior disappears. There are two bulbs under the log set which generate  
the flames and embers.  
4
TOOL REQUIREMENTS  
Phillips screw driver  
HELPFUL HINTS  
It is a good idea to replace all light bulbs at one time if they are close to the end of their rated  
life. Group replacement will reduce the number of times you need to open the unit to replace  
light bulbs.  
UPPER LIGHT BULB REQUIREMENTS  
Quantity of 1 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 7 watt  
rating.  
UPPER BULB REPLACEMENT  
1. Open door by pulling the handle.  
2. Locate the upper bulb bracket.  
3. Bend light retainer bracket down.  
4. Locate and remove the light bulb.  
5. Insert new bulb.  
6. Bend light retainer bracket back into its original position.  
7. Close the door.  
LOWER LIGHT BULB REQUIREMENTS  
Quantity of 2 clear chandelier or candelabra bulbs with an E-12 (small) socket base, 60 watt  
rating.  
LOWER BULB REPLACEMENT  
1. Open door by pulling the handle.  
2. Remove the screw from the logset located in the center of the emberbed and remove  
the logset from the unit.  
3. Locate and examine the bulbs to determine which bulb(s) required replacement.  
4. Locate and remove the light bulb(s).  
5. Insert new bulb(s).  
6. Install the logset into the unit, pushing firmly against the glass. Replace the logset  
retaining screw into the ember bed.  
7. Close the door.  
5
GLASS CLEANING  
The clear door is cleaned in the factory during the assembly operation. During shipment,  
installation, handling, etc., the clear door may collect dust particles, these can be removed by  
dusting lightly with a clean dry cloth.  
To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The  
clear door should be completely dried with a lint free cloth to prevent water spots. To prevent  
scratching, do not use abrasive cleaners or spray liquids on the clear door surface.  
PLASTIC DOOR CLEANING  
To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The  
clear door should be completely dried with a lint free cloth to prevent water spots. To prevent  
scratching, do not use abrasive cleaners or spray liquids on the clear door surface.  
BRASS DOOR CLEANING  
To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The  
clear door should be completely dried with a lint free cloth to prevent water spots. To prevent  
scratching, do not use abrasive cleaners or spray liquids on the clear door surface.  
NICKEL DOOR CLEANING  
To remove fingerprints or other marks, the clear door can be cleaned with a damp cloth. The  
clear door should be completely dried with a lint free cloth to prevent water spots. To prevent  
scratching, do not use abrasive cleaners or spray liquids on the clear door surface.  
STOVE SURFACE CLEANING  
Use warm water only to clean painted surfaces of the Compact Stove. Do not use abrasive  
cleaners.  
SERVICING  
Except for light bulb replacement and cleaning described above, an authorized service  
representative should perform any other servicing.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
NO USER-SERVICEABLE PARTS INSIDE  
6
ONE YEAR LIMITED WARRANTY  
Products to which this limited warranty applies  
This limited warranty applies to the following models of your newly purchased Dimplex electric  
stove DS5598, SS5800PB, DS5804 and to newly purchased Dimplex fireplace surrounds  
(mantels) and trims. This limited warranty applies only to purchases made in any province of  
Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50  
States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited  
warranty applies to the original purchaser of the product only and is not transferable.  
Products excluded from this limited warranty  
Light bulbs are not covered by this limited warranty and are the sole responsibility of the  
owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories,  
Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these  
States, provinces, or territories are sold AS IS without warranty or condition of any kind  
(including, without limitation, any implied warranties or conditions of merchantability or fitness  
for a particular purpose) and the entire risk of as to the quality and performance of the  
products is with the purchaser, and in the event of a defect the purchaser assumes the entire  
cost of all necessary servicing or repair.  
What this limited warranty covers and for how long  
Products covered by this limited warranty have been tested and inspected prior to shipment  
and, subject to the provisions of this warranty, Dimplex warrants such products to be free from  
defects in material and workmanship for a period of 12 months from the date of the first  
purchase of such product.  
The limited 12 month warranty period also applies to any implied warranties that may exist  
under applicable law. Some jurisdictions do not allow limitations on how long an implied  
warranty lasts, so the above limitation may not apply to the purchaser.  
What this limited warranty does not cover  
This limited warranty does not apply to products that have been repaired (except by Dimplex or  
its authorized service representatives) or otherwise altered. This limited warranty does further  
not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation,  
improper maintenance or handling, or operation with an incorrect power source.  
What you must do to get service under this limited warranty  
Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex  
at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada  
N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available  
when calling. Limited warranty service requires a proof of purchase of the product.  
What Dimplex will do in the event of a defect  
In the event a product or part covered by this limited warranty is proven to be defective in  
material or workmanship during the 12 month limited warranty period you have the following  
rights:  
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Dimplex will in its sole discretion either repair or replace such defective product or part  
without charge. If Dimplex is unable to repair or replace such product or part, or if repair  
or replacement is not commercially practicable or cannot be timely made, Dimplex may, in  
lieu of repair or replacement, choose to refund the purchase price for such product or  
part.  
Limited warranty service will be performed solely by dealers or service agents of  
Dimplex authorized to provide limited warranty services.  
The purchaser is responsible for removal and transportation of such product or part  
(and any repaired or replacement product or part) to and from the authorized dealer's or  
service agent's place of business.  
This limited warranty does not entitle the purchaser to on-site or in-home services.  
On-site or in-home services may be performed at the purchaser's specific request and  
expense at Dimplex’s then-current rates for such services.  
Dimplex will not be responsible for, and the limited warranty services shall not include,  
any expense incurred for installation or removal of the product or part (or any  
replacement product or part) or any labour or transportation costs. Such costs shall be  
the purchaser’s responsibility.  
What Dimplex and its dealers and service agents are also not responsible for:  
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE  
TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR  
ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,  
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN  
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE  
PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE  
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF  
SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL  
DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT  
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE  
PRODUCT.  
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR  
EXCLUSION MAY NOT APPLY TO THE PURCHASER.  
How State and Provincial law apply  
This limited warranty gives you specific legal rights, and you may also have other rights  
which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention  
on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of  
products covered by this limited warranty.  
1-888-DIMPLEX  
1-888-346-7539  
1367 Industrial Road  
Cambridge, Ontario  
Canada, N1R 7G8  
Approved for use in the United States and Canada  
Printed in China  
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