Dell Computer Monitor AW2210T User Manual

Alienware OptX™ AW2210 User's Guide  
Notes, Cautions, and Warnings  
NOTE: A NOTE indicates important information that helps you make better use of your monitor.  
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.  
WARNING: A WARNING indicates a potential for property damage, personal injury or death.  
Information in this document is subject to change without notice.  
© 2009 Dell Inc. All rights reserved.  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Alienware is a trademark or registered trademark of Alienware Corporation; Dell and the DELL logo are trademarks of Dell Inc; Microsoft, Windows, and  
Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the  
U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model AW2210t  
August 2009 Rev. A03  
 
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Drivers and Documentation media  
Setup Guide  
Safety Information  
Product Features  
The Alienware OptX™ AW2210 has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:  
21.5-inch (546.86 mm) viewable area display. 1920 x 1080 resolution, plus full-screen support for lower resolutions.  
Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side.  
Tilt, swivel, and vertical extension capabilities.  
Plug and play capability if supported by your system.  
On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.  
Software and documentation media includes an information file (INF), Image Color Matching File (ICM), and product documentation.  
Energy Saver feature for Energy Star compliance.  
Security lock slot.  
Identifying Parts and Controls  
Front View  
Front View  
Front panel controls  
Label Description  
1
2
3
4
5
6
Shortcut Key 1 (Preset Modes)  
Shortcut Key 2 (Brightness/Contrast)  
Shortcut Key 3 (Input Source)  
Menu  
Exit  
Power On/Off  
Back View  
   
Back view  
Back view with monitor stand  
Description/Use  
Label  
VESA mounting holes (100 mm)  
(behind attached VESA plate)  
1
Use to mount the monitor.  
2
3
4
5
6
Regulatory rating label  
Security lock slot  
Lists the regulatory approvals.  
Use a security lock with the slot to help secure your monitor.  
Press to release the stand.  
Stand removal button  
Barcode serial number label  
Cable management slot  
Refer to this label if you need to contact Dell for technical support.  
Use to organize cables by placing them through the slot.  
Side View  
Left view  
Right view  
Bottom View  
 
Bottom view  
Label Description  
1
2
3
4
5
6
7
AC power cord connector  
HDMI connectors (2)  
DVI connector  
Audio Line-in  
Audio Line-out  
USB upstream port  
USB downstream ports (4)  
Monitor Specifications  
Flat Panel Specifications  
Model  
AW2210  
Screen type  
Panel type  
Active matrix - TFT LCD  
TN  
Screen dimensions  
Preset display area:  
Horizontal  
21.5 inches (21.5-inch viewable image size)  
476.64 mm (18.77 inches)  
268.11 mm (10.56 inches)  
Vertical  
Pixel pitch  
0.248 mm  
Viewing angle  
160° (vertical) typ, 170° (horizontal) typ  
300 cd/m ²(typ)  
Luminance output  
Contrast ratio  
1000 to 1 (typ)  
Dynamic contrast ratio  
Faceplate coating  
Backlight  
Up to 80,000 : 1 (max)  
Antiglare with hard-coating 3H  
4 CCFL  
Response Time  
Color gamut (Typical)  
2ms typical (Grey to Grey)  
85%*  
* AW2210 color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards.  
 
Resolution Specifications  
Model  
AW2210  
Horizontal scan range  
Vertical scan range  
Maximum resolution  
30 kHz to 83 kHz (automatic)  
56 Hz to 75 Hz (automatic)  
1920 x 1080 at 60 Hz  
Video Supported Modes  
Model  
AW2210  
Video display capabilities (DVI playback)  
480i/480p/576i/576p/720p/1080i/1080p (Support HDCP)  
Preset Display Modes  
Horizontal Frequency Vertical Frequency  
(kHz) (Hz)  
Pixel Clock  
(MHz)  
Sync Polarity  
(Horizontal/Vertical)  
Display Mode  
720 x 400  
31.5  
31.5  
37.5  
37.9  
46.9  
48.4  
60.0  
67.5  
64.0  
80.0  
67.5  
70.0  
60.0  
75.0  
60.0  
75.0  
60.0  
75.0  
75.0  
60.0  
75.0  
60.0  
28.3  
-/+  
640 x 480  
25.2  
-/-  
640 x 480  
31.5  
-/-  
800 x 600  
40.0  
+/+  
+/+  
-/-  
800 x 600  
49.5  
1024 x 768  
1024 x 768  
1152 x 864  
1280 x 1024  
1280 x 1024  
1920 x 1080  
65.0  
78.8  
+/+  
+/+  
+/+  
+/+  
+/+  
108.0  
135.0  
135.0  
148.5  
Electrical Specifications  
Model  
AW2210  
Video input signals  
Digital DVI-D TMDS, 600 mV for each differential line, positive polarity at  
50 ohm input impedance  
HDMI TMDS, 600 mV for each differential line, positive polarity at 50 ohm  
input impedance or 100 Ohm per differential pair  
Audio Input and Output signals : Input signal  
level: 1 Vrms without clipping  
Synchronization input signals  
Separate horizontal and vertical synchronizations, polarity-free TTL level,  
SOG (Composite SYNC on green)  
AC input voltage/frequency/current  
Inrush current  
100 to 240 VAC/50 or 60 Hz + 3 Hz/1.5 A (Max.)  
120V:40A (Max.)  
240V:80A (Max.)  
Physical Characteristics  
Model  
AW2210  
Connector type  
DVI-D, white connector; HDMI, black connector  
Signal cable type  
Digital: Detachable, DVI-D, Solid pins, shipped detached from the monitor  
High Deinition Multimedia Interface: Detachable, HDMI, 19 pins  
Dimensions (with stand)  
Height  
18.14 inches (460.82 mm)  
20.33 inches (516.27 mm)  
7.64 inches (193.97 mm)  
Width  
Depth  
Dimensions (without stand)  
Height  
12.35 inches (313.75 mm)  
20.33 inches (516.27 mm)  
3.25 inches (82.46 mm)  
Width  
Depth  
Stand dimensions  
Height  
14.57 inches (370.2 mm)  
15.75 inches (400.1 mm)  
7.64 inches (193.97 mm)  
Width  
Depth  
Weight  
Weight with packaging  
15.80 lbs (7.18 kg)  
Weight with stand assembly and cables 13.05 lbs (5.92 kg)  
Weight without stand assembly  
(For wall mount or VESA mount  
considerations - no cables)  
8.75 lbs (3.97 kg)  
Weight of stand assembly  
4.30 lbs (1.95 kg)  
Environmental Characteristics  
Model  
AW2210  
Temperature  
Operating  
5° to 35°C (41° to 95°F)  
Storage: -20° to 60°C (-4° to 140°F)  
Shipping: -20° to 60°C (-4° to 140°F)  
Non-operating  
Humidity  
Operating  
10% to 80% (non-condensing)  
Storage: 5% to 90% (non-condensing)  
Shipping: 5% to 90% (non-condensing)  
Non-operating  
Altitude  
Operating  
3,657.6 m (12,000 ft) max  
12,192 m (40,000 ft) max  
Non-operating  
Thermal dissipation  
256.08 BTU/hour (maximum)  
153.65 BTU/hour (typical)  
Power Management Modes  
If you have VESA's DPM™ compliance display card or software installed on your computer, the monitor can automatically reduce its power consumption when not  
This is referred to as Power Save Mode*. If the computer detects input from keyboard, mouse, or other input devices, the monitor automatically resumes functionin  
following table shows the power consumption and signaling of this automatic power saving feature:  
VESA Modes  
Normal operation  
Active-off mode  
Switch off  
Horizontal Sync  
Vertical Sync  
Video  
Active  
Blanked  
-
Power Indicator  
White  
Amber (Breathing)  
Off  
Power Consumption  
45 W (typical)/75 W (maximum)  
2 W  
Active  
Inactive  
-
Active  
Inactive  
-
Less than 1 W  
The OSD will only function in the normal operation mode. When the Exit control is touched in Active-off mode, one of the following messages will be displayed:  
OR  
Activate the computer and the monitor to gain access to the OSD.  
®
NOTE: This monitor is ENERGY STAR -compliant.  
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor  
Pin Assignments  
DVI Connector  
Pin  
24-pin Side of the Connected Signal Cable  
Number  
Appendix  
Alienware OptX™ AW2210 User's Guide  
WARNING: Safety Instructions  
WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,  
electrical hazards, and/or mechanical hazards.  
For information on safety instructions, see the Product Information Guide.  
FCC Notices (U.S. Only) and Other Regulatory Information  
Contacting Dell  
For customers in the United States, call 800-WWW-DELL (800-999-3355).  
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.  
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be  
available in your area. To contact Dell for sales, technical support, or customer service issues:  
1. Visit support.dell.com.  
2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.  
3. Click Contact Us on the left side of the page.  
4. Select the appropriate service or support link based on your need.  
5. Choose the method of contacting Dell that is convenient for you.  
       
Setting Up Your Monitor  
Alienware OptX™ AW2210  
If you have an Alienware™ desktop or an Alienware™ portable computer with  
internet access  
1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card.  
2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920X1080 again.  
NOTE: If you are unable to set the resolution to 1920x1080, please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions.  
 
Setting Up Your Monitor  
Alienware OptX™ AW2210  
If you have a non Alienware™ desktop, portable computer, or graphics card  
In Windows XP:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Select Advanced.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920X1080 again.  
®
In Windows Vista or Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Click Advanced Settings.  
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).  
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).  
6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1920X1080 again.  
NOTE: If you are unable to set the resolution to 1920x1080, contact the manufacturer of your computer or consider purchasing a graphics adapter that will s  
resolution of 1920x1080.  
 
Operating the Monitor  
Alienware OptX™ AW2210 User's Guide  
Setting the Maximum Resolution  
Using the Tilt, Swivel, and Vertical Extension  
Using the On-Screen Display (OSD) Menu  
Using the OSD Controls  
Use the controls on the front of the monitor to select a Shortcut Key function, to navigate the OSD menu and to adjust the characteristics of the image being  
displayed.  
Shortcut Key 1 (Preset Modes)  
Shortcut Key 2 (Brightness/Contrast)  
Shortcut Key 3 (Input Source)  
Menu  
Exit  
Power On/Off  
Icon  
Description  
Shortcut Key 1  
(Preset Modes)  
Select this Shortcut to choose from a list of preset color modes.  
Shortcut Key 2  
(Brightness/Contrast)  
Select this Shortcut to activate Brightness/Contrast adjustment.  
Shortcut Key 3  
(Input Source)  
Select this Shortcut to select between different video signals that  
may be connected to your monitor.  
Menu  
Exit  
Launch the Menu. See Navigating the Menu.  
Exit On-Screen Display.  
Power On/Off  
Turn monitor on or off.  
The white LED indicates the monitor is on and fully functional.  
A breathing amber LED indicates it is in power save mode.  
   
Navigating the Menu  
1. Select  
to launch the menu.  
2. Select  
or  
to move between the setting options. As you move from one icon to another, the option name is highlighted. See Menu Options for a  
complete list of all the options available for the monitor.  
3. Select to move to the Sub-menu.  
4. Select  
5. Select  
or  
to move between the setting options.  
to call out the slider bar for adjusting the value if the setting.  
6. Select  
7. Select  
or  
, to adjust the value of the setting.  
to return to the Sub-menu.  
 
8. Select  
again to return to the Main menu.  
9. Select  
to exit from the On-screen Display menu.  
Menu Options  
Icon  
Menu and Submenus  
Description  
BRIGHTNESS/CONTRAST Use this menu to activate Brightness/Contrast adjustment.  
 
Brightness  
Contrast  
Brightness adjusts the luminance of the backlight.  
Adjust Brightness first, and then adjust Contrast only if further adjustment is necessary.  
The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen.  
INPUT SOURCE  
Use the INPUT SOURCE menu to select between different video signals that may be connected to your monitor.  
Auto Select  
Select Auto Select to scan for available input signals.  
DVI-D  
Select DVI-D input when you are using the Digital (DVI) connector.  
Select HDMI input when you are using the HDMI connector.  
HDMI  
COLOR SETTINGS  
Use the Color Settings to adjust the color setting mode and color temperature.  
There are different color setting sub-menus for DVI-D and Video input.  
Input Color Format  
Allows you to set the color format of the video input signal to:  
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RGB: Select this option if your computer, DVD player or Game Console using the HDMI or DVI cable to connect to t  
YPbPr: Select this option if your DVD player, Game Console or other device connected to the display only supports  
format.  
Mode Selection  
Allows you to set the display mode to:  
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Graphics: Select this mode if your monitor is connected to your computer.  
Video: Select this mode if you are enjoying video movies on your display. For DVD playback, selecting this mode g  
viewing experience.  
NOTE: Depending upon the Display Mode you select the Preset Modes available for your monitor changes.  
Preset Modes  
Allows you to choose from a list of preset color modes.  
In the Graphics mode, you can set the color to the following preset values:  
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Standard: Loads the monitor's default color settings. This is the default preset mode.  
Multimedia: Loads color settings ideal for multimedia applications.  
Game: Loads color settings ideal for most gaming applications.  
Warm: Increase the color temperature. The screen appears warmer with a red/yellow tint.  
Cool: Decreases the color temperature. The screen appears cooler with a blue tint.  
Custom (R, G, B): Allows you to manually adjust the color settings.  
In the Video mode, you can set the color to the following preset values:  
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Movie: Loads color settings ideal for movies. This is the default preset mode.  
Game: Loads color settings ideal for gaming.  
Sports: Loads color settings ideal for sports.  
Nature: Loads color settings ideal for nature.  
Hue  
This feature can shift color of video image to green or purple. This is used to adjust the desired flesh tone color.  
Decrease the value of the Hue, increases the green shade of the video image.  
Increase the value of the Hue, increases the purple shade of the video image.  
NOTE: Hue adjustment is available only for video input.  
Saturation  
This feature can adjust the color saturation of the video image.  
Decrease the value of the Saturation, increases the monochrome appearance of the video image.  
Increase the value of the Saturation, increases the colorful appearance of the video image.  
NOTE: Saturation adjustment is available only for video input.  
Reset Color Settings  
DISPLAY SETTINGS  
Resets your monitor's color settings to the factory defaults.  
Wide Mode  
Sharpness  
Adjust the image ratio as 4:3 or full screen.  
This feature can make the image look sharper or softer.  
Dynamic Contrast provides higher contrast if you choose Game preset, Movie Preset, Sports Preset and Nature Preset.  
Dynamic Contrast  
NOTE: Brightness control is disabled while in Dynamic Contrast mode and will be grayed out.  
Response Time  
This function improves the response time in Multimedia preset, gaming preset, sports preset and theatre presets.  
Reset the image to the original factory setting.  
Reset Display Settings  
AUDIO SETTINGS  
Line out source  
Use the LINE OUT SOURCE menu to select between different video signals that may be connected to your monitor.  
Reset audio settings  
OTHER SETTINGS  
Reset the audio to the original factory setting.  
Language  
Language option to set the OSD display to one of six languages (English, Espanol, Francais, Deutsch, Japanese, or Simpl  
Chinese).  
Menu Transparency  
Menu Timer  
This function is used to change the OSD background from opaque to transparent.  
This function is used to change the slider in 1 second increments, from 5 to 60 seconds.  
Menu Lock  
Controls user access to adjustments. When 'Lock' is selected, no user adjustments are allowed.  
NOTE: When the OSD is locked, press the first OSD control above the Power On/Off control for 15 seconds to unlock it.  
Button Sound  
Turns on or off the button sound.  
Setting Up Your Monitor  
Alienware OptX™ AW2210  
Setting the display resolution to 1920X1080 (maximum)  
For maximum display performance with Microsoft® Windows® operating systems, set the display resolution to 1920X1080 pixels by performing the following  
steps:  
In Windows XP:  
1. Right-click on the desktop and click Properties.  
2. Select the Settings tab.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920X1080.  
4. Click OK.  
®
In Windows Vista or Windows 7:  
1. Right-click on the desktop and click Personalization.  
2. Click Change Display Settings.  
3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1920X1080.  
4. Click OK.  
If you do not see 1920X1080 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the  
computer system you are using, and follow the provided directions:  
 
Alienware OptX™ AW2210  
Information in this document is subject to change without notice.  
© 2009 Dell Inc. All rights reserved  
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
Trademarks used in this text: Alienware is a trademark or registered trademark of Alienware Corporation; Dell and the DELL logo are trademarks of Dell Inc; Microsoft, Windows, and  
Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. ENERGY STAR is a registered trademark of the  
U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any  
proprietary interest in trademarks and trade names other than its own.  
Model AW2210t.  
August 2009 Rev. A03  
 
Setting Up the Monitor  
Alienware OptX™ AW2210 User's Guide  
Attaching the Stand  
NOTE: The stand is detached from monitor when it is shipped from the factory.  
Remove the monitor cover and place the monitor on it.  
1. Fit the two tabs on the upper part of the stand into the grooves on the back of the monitor.  
2. Lower the stand so that the monitor mounting area snaps onto the stand.  
Connecting Your Monitor  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.  
To connect your monitor to the computer:  
1. Turn off your computer and disconnect the power cable.  
2. Connect your monitor to your computer using ONLY ONE of the following cables: the DVI (digital DVI-D) or the HDMI cable. Use both the cables  
only when they are connected to two different computers with appropriate video systems.  
Connecting the White DVI Cable  
OR  
Connecting the HDMI Cable  
     
NOTE: You can connect your Alienware display to an Xbox, PlayStation or DVD player.  
CAUTION: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.  
Connecting the USB cable  
Connect one end of the USB cable that shipped with your monitor to the USB upstream port (see Bottom View) on your monitor, and the other end to  
an availble USB port on your computer/device.  
Organizing the Cables and Attaching the Cable Cover  
After attaching all necessary cables to your monitor and computer (see Connecting Your Monitor for cable attachments), use the cable management slot  
to organize all cables as shown above.  
Attaching the Cable Cover  
 
Attach the cable cover to the monitor after making the required cable connections to the monitor.  
Removing the Stand  
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.  
To remove the stand:  
1. Press and hold the stand release button.  
2. Lift the stand up and away from the monitor .  
Wall Mounting (Optional)  
(Screw dimension: M4 x 10mm).  
Refer to the instructions that came with the VESA compatible base mounting kit.  
1. Place the monitor panel on a soft cloth or cushion on a stable flat table.  
2. Remove the stand  
3. Use a screwdriver to remove the four screws securing the plastic cover.  
4. Attach the mounting bracket from the wall mounting kit to the LCD.  
5. Mount the LCD on the wall by following the instructions that came with the base mounting kit.  
   
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load bearing capacity of 4.36 kg.  
Troubleshooting  
Alienware OptX™ AW2210 User's Guide  
Product-Specific Problems  
Universal Serial Bus Specific Problems  
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions  
Troubleshooting Your Monitor  
Self-Test Feature Check  
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly  
connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:  
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the HDMI cables  
from the back of computer.  
3. Turn on the monitor.  
The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.  
While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously  
scroll through the screen.  
or  
or  
4. This box also appears during normal system operation, if the video cable becomes disconnected or damaged.  
5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.  
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning  
properly.  
Built-in Diagnostics  
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or  
with your computer and video card.  
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.  
To run the built-in diagnostics:  
1. Ensure that the screen is clean (no dust particles on the surface of the screen).  
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.  
3. Touch the A and D controls on the front panel, simultaneously for 2 seconds. A gray screen appears.  
   
Shortcut Key 1 (Preset Modes)  
Shortcut Key 2 (Brightness/Contrast)  
Shortcut Key 3 (Input Source)  
Menu  
A
B
C
D
E
F
Exit  
Power On/Off  
4. Carefully inspect the screen for abnormalities.  
5. Touch the D control on the front panel again. The color of the screen changes to red.  
6. Inspect the display for any abnormalities.  
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.  
The test is complete when the white screen appears. To exit, touch the D control again.  
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.  
Common Problems  
The following table contains general information about common monitor problems you might encounter and the possible solutions.  
Common Symptoms  
No Video/Power LED off  
What You Experience  
Possible Solutions  
No picture  
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Ensure that the video cable connecting the monitor  
and the computer is properly connected and secure.  
Verify that the power outlet is functioning properly by  
using any other electrical equipment.  
Ensure that the power control is depressed fully.  
No Video/Power LED on  
No picture or no brightness  
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Increase brightness & contrast controls using the  
OSD.  
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Perform monitor self-test feature check.  
Check for bent or broken pins in the video cable  
connector.  
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Run the built-in diagnostics.  
Poor Focus  
Picture is fuzzy, blurry, or ghosting  
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Eliminate video extension cables.  
Reset the monitor to Factory Settings.  
Change the video resolution to the correct aspect  
ratio (16:9).  
Shaky/Jittery Video  
Missing Pixels  
Wavy picture or fine movement  
LCD screen has spots  
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Reset the monitor to Factory Settings.  
Check environmental factors.  
Relocate the monitor and test it in another room.  
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Cycle power on-off.  
Pixel that is permanently off is a natural defect that  
can occur in LCD technology.  
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Run the built-in diagnostics.  
Stuck-on Pixels  
LCD screen has bright spots  
Picture too dim or too bright  
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Cycle power on-off.  
Pixel that is permanently off is a natural defect that  
can occur in LCD technology.  
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Run the built-in diagnostics.  
Brightness Problems  
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Reset the monitor to Factory Settings.  
Adjust brightness & contrast controls using the OSD.  
 

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