Use and Care
®
Epicure Cooktop
For Use With Models EG366 and EG486
Ta b l e o f C o n t e n t s
Important Safety Instructions.................................................1-4
Getting To Know Your Cooktop..............................................4-5
Setting Up Your Cooktop.......................................................6-7
Operating the Cooktop ..........................................................8-9
Cooking Tips...........................................................................10
Accessories and Replacement Parts......................................10
Cleaning and Maintenance................................................11-12
Before You Call for Service.....................................................13
Warranty & Service.................................................................14
Notes.................................................................................15-16
Warranty Card ......................................................... Back Cover
Part No. 102024 Rev. C
Important Safety Instructions
INSTALLER: Leave these instructions with the appliance.
Important Information About
Safety Instructions
CUSTOMER: Read this use and care manual completely
before using this appliance. Save it for future reference.
It contains important use and care information. Keep your
sales receipt or canceled check in a safe place. Proof of
original purchase date is required for w.arranty service.
The Important Safety Instructions and warnings in this
manual are not meant to cover all possible problems and
situations that can occur. Use common sense and caution
when installing, maintaining or operating this or any other
appliance.
If you have any questions, call:
Dacor ® Customer Service
Always contact the Dacor Customer Service Team
about appliance problems or situations that you do not
understand.
1-800-793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 am to 5:00 pm Pacific Time
Safety Symbols and Labels
Have the complete model and serial number identification
of your cooktop ready. Record these numbers below for
easy access. The numbers are found on a label on the
under side of the chassis.
DANGER
Immediate hazardthat WILL result in severe personal
injury or death.
Model Number ___________________________________
Serial Number ___________________________________
RNING
Hazarthat COULD result in severe
per
Date of Purchase_________________________________
For warranty and service information, see page 14.
CAUTION
At Dacor, we continuously improve the quality and
performance of all our products. We may need to
make changes to this appliance without updating the
instructions.
afe practices that COULD result in minor
ry or property damage.
ANGER
IMPORTANT: If you smell gas:
•
•
•
•
Do not use or light any ap
Do not touch any electrelectrical devices including the telephone in your building.
From a neighbors phthe gas supplier. Follow the gas supplier’s instructions.
If you cannot contact tall the fire department.
IMPORTANT: To avoid the poexplosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoinside or in the vicinity of this or any other appliance. Also keep items that could
explode, such as aerosol cans away from the cooktop. Do not store flammable or explosive materials in adjacent
cabinets or areas.
WARNING
WARNING
NEvER cover any slots, holes or passages on the
cooktop and cooktop chassis. Doing so blocks air flow
through the cooktop and may cause carbon monoxide
poisoning. Aluminum foil linings may also trap heat,
causing a fire hazard. Keep all slots, holes and passages
clear of grease and grime.
NEvER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
SAvE ThESE INSTRUCTIONS
1
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your cooktop, follow basic safety
precautions, including the following:
WARNING
1. If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged
appliance.
2. Make sure that the cooktop has been properly installed and grounded by a qualified installer according to the
accompanying installation instructions. Have the installer show you the location of the gas shut off valve and the
power cord so that you know where and how to turn off the gas supply and disconnect power to the cooktop.
3. Installations with less than 2 1/2" (64mm) from the rear of the cooktop to a combustible vertical surface must use
Dacor® backguard model(s) AEB3609, AEB3612, AEB4809, AEB4812 or a non-combustible material.
4. Do not install, repair or replace any part of the cooktop unless specifically recommended in the literature accompa-
nying it. A qualified service technician should perform all other service.
5. Before performing any type of service, make sure that the gas supply and elpower to the cooktop is turned
off.
6. Only use the cooktop for cooking tasks expected of a home appliancanual. This cooktop is
not intended for commercial use.
7. DO NOT TOUCH THE SURFACES OF THE COOKTOP DURY AFTER USE. After use,
make sure these surfaces have had sufficient time to cool b
8. Make sure individuals who use the cooktop are able to
9. Never allow anyone, including children to sit, stand of the cooktop. Doing so may cause
damage, serious injury or death. Do not leave cnded in the area around the cooktop. Do not
allow children to play with the controls, pull oother parts of the cooktop.
10. Do not store items of interest to children cooktop. Children could be burned or injured while
climbing on the appliance.
11. Do not attempt to use this applianwer failure.
12. Do not tamper with the controer any part of the cooktop unless specifically instructed to do
so in these instructions.
13. Do not cover the burners ything except properly selected utensils. Decorative covers may cause
a fire hazard or damage to a burner is accidentally turned on with the cover in place.
14. Do not heat unopened food cons such as baby food jars and cans. Pressure build up may cause the con-
tainer to burst and cause injury.
15. Clean the cooktop thoroughly before operating it for the first time.
16. Keep flammable items, such as paper, cardboard, plastic and cloth away from the burners and other hot surfaces.
Do not allow pot holders to touch hot surfaces or gas burners.
17. Do not wear loose or hanging apparel while using the cooktop. Do not allow clothing to come into contact with the
cooktop and surrounding areas during and immediately after use.
18. Do not use towels or bulky cloth as pot holders.
19. Do not hang flammable or heat sensitive objects over the cooktop.
20. If the cooktop is near a window, do not use long curtains as window treatment. The curtains could blow over the
cooktop and create a fire hazard.
21. To avoid the possibility of fire, do not leave the cooktop unattended when in use.
22. Clean and maintain the cooktop regularly as instructed in this manual. Keep the entire cooktop, ventilation filters
and cooktop hoods free of grease that could catch fire.
2
Important Safety Instructions
WARNING
23. Use cookware only for its intended purpose. Check the manufacture’s recommendations before use to determine if
a utensil is suitable for use on a cooktop. Certain types of glass, ceramic and earthenware are not suitable for use
on a cooktop. Personal injury or damage may result from the improper use of cookware.
24. Select cookware carefully. Use utensils of the proper size, material and construction for the particular type of
cooking being done. Utensils need to be large enough to contain the desired quantity of food without boil-overs or
spill-overs. Choose pans with easy to hold handles that will stay cool while cooking. Do not use utensils with loose
handles. Avoid using pans that are too heavy to lift safely.
25. Use extreme caution if adding water to food on a hot cooktop. The steam can cause serious burns or scalds.
26. Use only dry pot holders when removing food and cookware from the cooktop or oven. Wet pot holders can cause
steam burns.
27. Make sure that all the cooktop parts are dry before lighting a burner.
28. Turn the knobs to the OFF position prior to removing them from the valve stems.
29. The cooktop should never be operated without the knobs and trim
rings in place.
30. Non-stick coatings, when heated, can be harmful to birds. Remov
birds to a separate, well-ventilated room during cooking.
31. This appliance is equipped with a three-prong grounding p
your protection against possible electric shock hazards.
plugged into a dedicated, grounded receptacle. Whe
two-prong wall receptacle is encountered, it is the
sibility and obligation of the customer to have it
dedicated, properly grounded three-prong w
under any circumstances, cut or remove tg
from the power cord. Do not use an adan
extension cord. Do not use a power amaged.
The use of a ground fault interrupmended.
Power cord with Grounded type
three-prong plug wall receptacle
32. When deep fat frying:
-
-
-
Be certain that the pan ntain the desired volume of food without overflow caused by the
bubbling of the fat. fryer unattended.
Avoid frying moiss. Foods with high water content may cause spattering or spilling of the
hot fat.
Heat fat slowly, and ny combination of oils and fats prior to applying heat. Utilize a deep fat frying
thermometer to avoid hhe fat to temperatures above the flash point.
33. TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE:
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet or metal tray, then turn off the burner. BE CAREFUL
TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE
DEPARTMENT.
b. NEVER PICK UP A FLAMING PAN - you may be burned.
c. DO NOT USE WATER, including wet dish cloths or towels - a violent steam explosion may result.
d. Use a fire extinguisher ONLY if:
•
•
•
•
You have a Class ABC extinguisher, and you already know how to operate it.
The fire is small and contained in the area where it started.
The fire department is being called.
You can fight the fire with your back to an exit.
3
Important Safety Instructions
CAUTION
1. Do not allow acids (citrus juices, tomato sauces, etc.) to remain on the cooktop’s surfaces. The porcelain finish
may stain.
2. Never use the cooktop surface as a cutting board.
3. Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch
the cooktops surfaces.
4. Do not expose the knobs or trim rings to direct flame, hot utensils or other sources of heat.
Getting to Know Your Cooktop
Model Identification
36-Inch (EG366)
48-Inch (EG486)
(One 14-Inch Grate, Two 10-Inch Grates)
(Three 14-Inch Grates)
Special Cooktop Features
SimmerSear™: Dacor’s exclusive precision burner control
system. It allows you to cook with a wide range of heat
settings, from simmer to sear.
Perma-Flame™: The Perma-Flame instant re-ignition
feature automatically re-lights a burner quickly if it goes
out. With Perma-Flame, your cooking experience is
uninterrupted because the flame is re-ignited at the same
level as when it went out.
Smart Flame™: Smart Flame technology reduces the
temperature under the fingers of the porcelain-coated cast
iron grates. Smart-Flame extends grate life and protects the
finish.
4
Getting to Know Your Cooktop
About the Cooktop
Grate
Burner
Spill Tray
Burner Control
Knob
Trim Ring
Mode
GRATES: The porcelain coated cast iron grates s
CONTROL KNOBS: Use the knobs to turn on
the cooking utensils during cooking. They are rrners and adjust the flame size. The matching knob
allow the area below and around the burners inates when a burner is on.
easily. The size and location of the grates
model of the cooktop.
TRIM RINGS: Located behind each knob. They prevent
liquids from getting into the cooktop’s internal parts.
BURNERS: The cooktop generates
burner when you turn the knob tthe
underside of the burner bases from
leaking into the cooktop’s in
SPILL TRAYS: The spill trays catch any food that falls
through the cooktop grates.
Burner Locations
A. 2000 to 8500 BTU Stack Burner
B. 2200 to 16000 BTU Stack Burner
C. 1000 to 18000 BTU Crown Burner
EG366
EG486
5
Setting Up Your Cooktop
Burner Assembly
Crown Burner Assembly
WARNING
1. Put the burner head(s) in place as shown below. The
locating tab on the burner head goes in the keyed hole
as shown.
To avoid the chance of fire, explosion or carbon monoxide
poisoning, do not attempt to use your cooktop without the
burners completely and properly assembled. The burner
rings spread the flame evenly around the burner cap. The
burner rings must be properly seated for proper burner
lighting and operation.
2. Put the burner ring(s) on the burner head(s) as shown
below. Match the tabs on the bottom of the ring to the
slots on the burner head. Twist each ring back and forth
slightly to make sure it is properly seated.
Stack Burners
Crown Burner
3. Put the burner cap(s) on top of the burner ring(s). The
ridge around the bottom edge of the cap goes around
the top of the burner ring.
Step
Ridge on bo
of Burner
Crown Burner
Burner Ring
Burner Locations
Burner Head
Stack Burner Assembly
Step
1. Put the burner rings on the burner bases as show
below. Match the correct sizes. The bottom of
correct size burner ring fits inside the top of
matching burner base.
Burner Base
Put locating tab
into keyed hole
2. Turn the ring until it drops into place.
back and forth slightly to make sur
3. Put the burner caps on top of tdge
around the bottom edge of te top
of the burner ring.
Keyed Hole
Crown Burner Assembly
Rion bottom of
Burner Cap
Step
Step
Burner Ring
Step
Burner Base
Stack Burner Assembly
6
Setting Up Your Cooktop
Grates
• When installing the knobs, align the “D-shaped” opening
on the back of the knob with the end of the valve shaft.
Carefully push the knob on until it stops.
Gently set the grates on top of the spill tray. Put the legs
of each grate into the corresponding dimples. On model
EG366, the middle grate is larger than the other two.
• Put the rthe outer valve shafts.
Installing the Burner Knobs
There are two different types of knobs for the c
The knobs for the center burners have the w
GRIDDLE” on them.
• Put the knobs with “MAX GRIDDLE
onto the inner (center burner) val
Icons on Outer Burner Knob
CAUTION
Installing the cooktop knobs in the wrong position may
result in damage to the cooktop griddle. The knobs for
the center burners are marked with the maximum griddle
settings.
Icons on Center Burner Knobs
7
Operating the Cooktop
Selecting the Cookware
Lighting a burner
WARNING
WARNING
•
To avoid burns and scalding, always turn pan handles
to a position where they cannot be easily hit. Also,
handles should not extend over adjacent burners.
Always set utensils gently onto the grates and center
them so that they are well-balanced.
Do not drag cookware across the grates. Sliding may
damage the finish. Lift utensils to reposition them. Do
not drop them on the grate.
To avoid burns or fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. A flame
that extends up the sides of the utensil is potentially
dangerous.
Cookware with rough bottoms can cause permanent
damage to the coated surfaces on the grates.
•
In the interest of safety, always light the burner first
before putting the cooking utensil on the grate. Turn
the burner knob to the off position before removing
the utensil.
Do not turn the knob past the hIGh position until lit.
Doing so may result in a burst of flame that could
cause burns or damage to the surrounding area.
Do not touch any burner cap, burner base or igniter
while the igniter is sparking. An electrical shock could
result.
If the gas does not ignite after four seconds or if the
flame goes out and gas escapes, turn the knob to the
OFF position. Open a window and allow at least five
minutes for the o dissipate. Repeat the lighting
procedure.
•
•
•
•
•
•
•
•
Always chof the control knobs to
make swhen you are finished
cook
Dtop without all the burner
If the burner ring and cap are
d, the burner may not operate
age 6 for assembly instructions.
e burners with a match or other open
For overall safety and best cooktop performance, select
the correct cooking utensil for the food being cooked.
Improperly selected cooking utensils will not cook e
efficiently.
er control knob has a small diagram
t to tell you which burner it operates.
Use cookware that:
light a burner:
• Has flat, smooth bottoms.
1. Push in on the knob and turn it counter-clockwise to
the hIGh position. The igniter for the burner will spark
repeatedly until it lights. The spark makes a “clicking”
sound. The burner should light within four seconds.
• Is well balanced.
• Has tight fitting lids to keep hea
IMPORTANT:
Burner Knob Settings
• Avoid spills as much as possible. The porcelain surfaces
of the grates, spill trays and burner caps are acid-
resistant but not acid-proof. Some foods can cause
permanent damage if allowed to remain on porcelain
surfaces.
OFF
HIGH
LOW
2. The flame should burn evenly around the perimeter of
the burner, except underneath each grate support finger,
where the flame height is reduced by Dacor’s Smart-
Flame™ feature. A normal flame is steady and blue in
color. Foreign material in the gas line, especially in new
construction, may cause an orange flame during initial
operation. This will disappear with further use. Small
yellow tips on the ends of the flames are normal when
using LP gas.
8
Operating the Cooktop
IMPORTANT:
Lighting a burner (cont.)
• When the cooktop is cool the igniter may continue to
spark if the control knob is set to the LOW position. The
burner will stop sparking when warm. The tendency to
spark when cold can be reduced by operating the burner
at a higher flame setting for about 60 seconds. After
60 seconds, lower the flame to cook. The burner will
also warm up faster if a utensil is placed on the grate.
The igniter will also spark automatically if the flame
is distorted by a draft or by the household ventilation
system. Eliminate any drafts or reduce the ventilation
blower speed to reduce this type of problem.
3. If a burner does not ignite, the igniter continues to spark
or if the flame is not spread evenly around the burner
cap, see the Before You Call for Service section on
page 13.
4. Place the cooking utensil on the grate.
5. Adjust the flame to the level necessary to perform the
desired cooking process.
• To keep the burners operating properly, keep the burner
igniters, burner rings and burner caps clean and dry. See
Cleaning the Cooktop starting on page 11.
Using the Griddle
1. Before using the cooktop griddle for the first time,
wash it in hot, soapy water. Rinse it and allow it to dry
thoroughly.
2. With all of the burners off and the cooktop cool to the
touch, put the griddle over the top of the middle grate
on the cooktop*. Fit the tabs that stick out of the botto
of the feet into the inside corners of the grate. Whe
is correctly installed, the griddle will rest securel
1/2” above the top surface of the grate.
ase trap toward back
3. Turn the left center burner knob to the lig
position. Once lit, turn the knob to the
position, or lower if desired. DO NO
knobs higher than the MAX GRID
are lit!
4. Repeat step 3 for the right
During cooking be careful the surface
because they can scratch thg.
Clean the griddle after each usee 12 for
instructions.
* The middle grate has burners of the same size in the
front and back for even heating.
Line up bottom of
griddle with top of grate
IMPORTANT!
Put the griddle over the center burners only!
Do not turn burners higher than the MAX GRIDDLE
setting when using the griddle!
9
Cooking Tips
• Dacor’s SimmerSear™ feature allows you precision
• Use a low or medium flame when cooking with utensils
that are poor conductors of heat, such as glass,
ceramic or cast iron. Reduce the flame until it covers
approximately 1/3 of the utensil diameter. Doing so will
ensure even heating and reduce the likelihood of burning
or scorching the food.
control of the flame. The larger the burner size, the wider
the range of control. See page 5 for the heat ranges of
the different burners.
• Food cooks just as quickly at a gentle boil as it does at
a vigorous, rolling boil. Maintaining a higher boil than
necessary wastes energy and cooks moisture, food flavor
and nutrients out of the food.
Accessories and Replacement Parts
dESCRIPTIOn
dACOR PART nUMBER
Wok Ring
AWR4
Griddle
AG1424
9-Inch Backguard, Model EG366
AEB3609
B4809
12
2
TK6BC
EGTK6BR
AEGTK6CP
700037
9-Inch Backguard, Model EG486
12-Inch Backguard, Model EG366
12-Inch Backguard, Model EG486
Trim Kit, Black Chrome, Model EG366 and EG486
Trim Kit, Brass, Model EG366 and EG486
Trim Kit, Copper, Model EG366 and EG486
10” Grate, Model EG366 (2 used per unit)
14” Grate, Model EG366 (1 used per unit) and EG486
700038
10
Cleaning and Maintenance
WARNING
Cleaning the Cooktop
•
•
Clean only the parts of the cooktop listed in this
manual. Clean them only in the manner specified.
To avoid dangerous fumes or damage to your
cooktop’s surfaces and accessories, use only the
types of cleaning solutions specified in this manual.
To avoid electrical shock or burns, turn off the burners
and make sure that all parts are cool before cleaning.
DO NOT turn the burners on during cleaning.
Do not use a steam cleaner to clean the cooktop.
Steam could penetrate the electrical components
and cause a short circuit. After cleaning the burners,
reassemble all of the burner parts before attempting
to operate the cooktop.
To keep the cooktop looking and operating its best, clean it
after every use. Also, quickly wipe up spills that occur while
cooking. Be careful not to touch any hot areas. Spills that
remain on hot burner parts will be very difficult to clean,
especially if allowed to burn on. Certain types of food,
such as tomatoes, citrus juices, vinegar, alcohol and milk
can damage the finishes if you allow them to stand for any
length of time.
•
•
IMPORTANT: The cooktop is exposed to extremely high
temperatures. The grates are put under a lot of stress when
hot utensils are placed on them. In addition, the cooktop
parts are occasionally
exposed to acidy food
spill-overs. These severe
•
Always dry the cooktop parts completely before use.
operating conditiocause
the porcelain erts
on your cooko
a change
over tim
clea
yonot
rocess.
CAUTION
•
•
Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch your cooktop’s surfaces.
To prevent damage, do not use abrasive or corrosive
cleaners or applicators such as steel wool or scouring
pads, on any part of the cooktop unless instructed to
do so. Use only a sponge, soft cloth, fibrous or plasti
brush, or nylon cleaning pad for cleaning the surfa
of your cooktop.
bly
•
Do not remove the trim rings from the cookto
only the outside edges of the trim rings. If
moisture inside the trim rings, damage
lights or other parts of the cooktop c
Do not soak the knobs in water or
dishwasher.
Installing the cooktop knobs
may result in damage to tiddle.
The knobs for the centwith the
maximum griddle setti
cooktop is cool, remove the grates from the top
cooktop.
t the burner caps and burner rings off of the burners.
Remove the burner heads from the crown burners.
•
•
Cleaning the Grates, Spill Trays and WOK
Ring
The grates, spill tray and
WOK ring are coated with
a porcelain finish. For
everyday cleaning, use a
soft cloth or non-abrasive
pad with warm soapy water
to clean all of the porcelain
parts.
Knobs and Trim Rin
• Wash the knobs regularly with a soution of warm soapy
water. Dacor recommends hand dishwashing liquid.
• Turn the knobs to the off position to remove them for
cleaning or replacement.
If necessary, tough stains may be removed by applying
full-strength sprays such as Simple Green™, Ajax™ All-
Purpose Cleaner or Formula 409™. To minimize wear, use
the mildest cleaner needed to get the surface clean.
• Grasp each knob and pull straight back, to remove.
• Clean the outside edges of the trim rings while the knobs
are removed. Wipe them with a soft damp rag.
• To replace the knobs, align
the “D-shaped” opening on
the back of the knob with
the end of the valve shaft.
Carefully push the knob on
until it stops. Make sure you
put the two knobs with the
words “MAX GRIDDLE” on
the two valve stems closest
to the center.
CAUTION
Do not clean the cooktop grates, burner parts or WOK
ring in a dishwasher. They will be damaged.
For extremely stubborn stains, you may use a mildly
abrasive cleaner or applicator, such as Soft Scrub™,
Bon Ami™, S.O.S. pads or other soap-filled steel wool
pads. Use these cleaners with extreme care and only on
occasion. Extensive use of these types of abrasives will
eventually damage the porcelain enamel.
®
11
Cleaning and Maintenance
Stainless Steel Surfaces
Cleaning the Cooktop (cont.)
CAUTION
Burner Components and Igniters
•
Always wipe stainless steel (silver colored) surfaces
with the grain. To prevent scratching, do not use
abrasive cleaners or scrubbers on stainless steel
surfaces.
IMPORTANT: The igniter(s) will not work properly if the
burner cap, burner ring, burner base or the igniter itself are
not clean. Dirty or wet igniters may not spark at all.
After dissembling the burners, check for any dirt or grime
deposited on the individual parts, including the igniters.
Clean stainless steel surfaces with a mild solution of
detergent and warm water. Rinse and dry with a soft, lint-
free cloth.
You may also use Dacor Stainless Steel Cleaner on the
stainless steel surfaces. Use it according to the directions
on the package.
Burner
Cap
Burner
Cap
Brass, Chrome and Copper Surfaces
Burner
Ring
CAUTION
•
To prevent not use abrasive cleaners
or scrubces.
Burner
Ring
Using a ssurfaces with a mild solution
of detr. Rinse and dry with a soft,
lint-
Burner
Head
Igniter
e Griddle
Igniter
after each use. Wash it thoroughly in
er to avoid stains from grease build-up.
is coated with a non-stick coating for easy
Warm water and liquid detergent are all that are
d for cleaning. Remove stubborn spots with a non-
asive plastic mesh pad. To prevent scratching, do not
se abrasives or abrasive cleaners. Use the soft side of a
sponge to scrub it. Dry it with a lint-free cloth.
Burn
B
Burner
Base
Crown Burner Parts
Stack Bu
1. Using the igniter cleaning brush that
cooktop, brush completely around
over and under the edge of the in
base. Use care while cleaninin
is fragile and can crack or ter to
clean the igniters. If necessamount of
rubbing alcohol to help dissolve
2. Examine the burner rings. Remove thing stuck in the
holes with a straightened paper clip, wire or needle. Be
careful not to scratch or damage the ring and cap. Do
not distort the shape of the burner ring holes.
3. Clean all the burner parts, including the burner bases,
with window cleaner or rubbing alcohol. Use a cleaning
brush with plastic bristles or a firm tooth brush. When
done, rinse the parts well with clean water. Dry all the
parts thoroughly before re-assembling them.
4. Reassemble the cooktop according to the burner and
grate assembly instructions starting on page 6. Test
the burners after reassembling them. If the flame is
uneven, be sure that the brass burner ring and porcelain
burner cap are properly positioned, then check for any
remaining dirt or grime on the burner parts or igniter. If
erratic clicking is still present, make sure the igniter is
completely dry. If the unit still exhibits problems after
drying, call your local Dacor® Authorized Service Agent.
12
Before You Call for Service
Problem Solution Guide
PROBLEM
MAY BE CAUSEd BY
WhAT TO dO
Igniters do not spark.
Cooktop not connected to
electrical power.
Check to make sure power cord is connected to
electrical receptacle.
Power to electrical receptacle
is off.
Turn power on at junction box. Check for tripped
circuit breaker or blown fuse.
Wet or dirty igniter.
Clean according to Cleaning and Maintenance
section.
Power outage.
Contact power company.
No flame.
Igniter not working (no clicking
sound).
See igniters do not spark above.
Wet or dirty igniter.
Clean according to Cleaning and Maintenance
section.
Gas is turned off.
Make sure supply valve is in the on position.
Contact
Gas supply interrupted.
Flame is distorted, yellow or
very large.
Burner ring or burner cap is
dirty or clogged.
Cleang and Maintenance
s
Burner ring or burner cap not
properly positioned.
assembled according to the
Cooktop section.
Cooktop set up to use a
different type of gas (N
or LP) or set up for
altitude.
ed service technician check to make
e cooktop is set up for the type of gas and
ct altitude.
Gas regulator ve a qualified service technician check the gas
faulty.
regulator.
Igniter continues to spark
(click) after flame ignites.
Burner i
Burners may continue to spark for up to 60 seconds
when cold and set to low. See Operating the
Cooktop section for more information on how to
minimize.
air draft.
igniter.
Minimize any air drafts around the cooktop. Close
nearby windows.
Clean according to Cleaning and Maintenance
section.
Br ring or burner cap is
dirty.
Clean according to Cleaning and Maintenance
section.
Burner ring or burner cap not
properly positioned.
Make sure burner is assembled according to the
Setting Up Your Cooktop section.
Flame goes out at low
setting.
Air intake holes obstructed.
Check to make sure air holes above knobs are not
blocked.
Low gas pressure.
Contact gas company.
13
Warranty and Service
OUTSIDE ThE FIFTY STATES OF ThE U.S.A., ThE
DISTRICT OF COLUMBIA AND CANADA:
Product Maintenance
Do not perform any maintenance other than that instructed
in the Cleaning and Maintenance section of this manual.
A qualified service technician should perform all other
service.
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will furnish a new part, F.O.B.
factory to replace the defective part. All delivery, installation,
and labor costs are the responsibility of the purchaser. The
owner must provide proof of purchase, upon request, and
have the appliance accessible for service.
Getting help
Before you obtain service, please review the Before You
Call for Service section on page 13. If you have performed
the checks in the Problem Solution Guide and the
problem has not yet been remedied, please visit our web
site or contact our Customer Service Team for a listing
of Dacor® authorized service agents. Prior to requesting
service, it is helpful to be familiar with the warranty terms
and conditions on this page.
What Is not Covered
• Service calls to educate the customer in the proper use
and care of the product.
• Failure of the product when used for commercial,
business, rental or application other than for
residential consu.
Contact us through our web site at:
• Replacement or fuse boxes or resetting of
circuit bre
Dacor Customer Service:
Tel: (800) 793-0093
Fax: (626) 403-3130
• Damaged by accident, fire, flood or
othe
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
• n or damage to glass, metal
mponents, trim, paint or other
aused by improper usage or care,
ect.
You may also write us at:
Dacor Customer Service
1440 Bridge Gate Drive
Diamond Bar, CA 91765
IES PROVIDED FOR IN THE ABOVE
S WARRANTIES ARE THE SOLE AND
SIVE REMEDIES. THEREFORE, NO OTHER
RESS WARRANTIES ARE MADE, AND OUTSIDE
HE FIFTY STATES OF THE UNITED STATES, THE
DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE,
ARE LIMITED IN DURATION TO ONE YEAR FROM
THE DATE OF ORIGINAL PURCHASE. IN NO EVENT
SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE
OR CONSEQUENTIAL DAMAGES. NO WARRANTIES,
EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER
FOR RESALE.
At Dacor, we believe that our quality of service eq
that of our product. Should your experience wi
service network or product be different, plea
Customer Service Team and share your
We will do our utmost to resolve the si
deliver on our Dacor promise.
If you need anything clarified, ju
What Is Covered
CERTIFICATE OF WARRANTIES: OOKTOPS
WIThIN ThE FIFTY STATES OF ThE S.A., ThE
DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation
of inconsequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights
that vary from state to state.
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must
provide proof of purchase upon request, and have the
appliance accessible for service.
*Warranty is null and void if non-CSA approved product is
transported from the U.S.
14
notes
15
notes
16
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
ESS REPLY MAIL
POSTAGE WILL BE PAID BY ADDRESSEE
IL
PERMIT NO. 4507
DIAMOND BAR CA
DACOR INC.
ATTN: WARRANTY PROCESSING DEPT
1440 BRIDGE GATE DR STE 200
PO BOX 6532
DIAMOND BAR CA 91765-9861
WARRANTY INFORMATION
IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Last (Please Print or Type)
First
Middle
Street:
City:
State:
Telephone:
Zip:
Zip:
Purchase Date:
Dealer:
City:
Email:
State:
Your willingness to take a few seconds to fill in the section below will be sincerely au.
1. How were you first exposed to Dacor products? (Please check one only.)
A. T.V. Cooking Show
B. Magazine
C. Appliance Dealer Showroom
D. Kitchen Dealer Showroom
E. Home Show
F
ner
2. Where did you buy your Dacor appliances?
A. Appliance Dealer
B. Kitchen Dealer
C. Builder Supplier
uilder
Other
3. For what purpose was the product
A. Replacement
B. Part of a R
C. New Home
D. Other
4. What is your household inc
A. Under $75,0
B. $75,000 – $100,
C. $100,000 – $150,000
D. $150,000 – $200,000
E. $200,000 – $250,000
F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
B. Oven
C. Dishwasher
D. Refrigerator
6. Would you buy or recommend another Dacor product?
Yes
No
Comments:
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Place Serial Number Label Here
Web Site:
Corporate Phone:
(800) 793-0093
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