5672 BT Synergy 3105 UG [4] 11/11/03 3:46 PM Page 1
BT Synergy 3105 – Edition 4 – 11.11.03 – 5672
User Guide
BT SYNERGY 3105
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Got everything?
BT Synergy 3105 base
BT Synergy 3105 handset
2 x NiMH AAA
rechargeable batteries
Battery compartment
cover
Mains power adaptor
(Item code: 872260)
Belt clip
This User Guide provides you with all
the information you need to get the
most from your phone.
You must first set up your phone
before you can use it.
This doesn’t take long and is easy to
do. Just follow the simple instructions
on the next few pages.
Telephone line cord
In addition if you have
purchased a BT Synergy
3105 with multiple
handsets you will receive
the following for each
handset.
BT Synergy 3005 handset
BT Synergy 3005 charger
2 x NiMH AAA
rechargeable batteries
Battery compartment
cover
Mains power adaptor
(Item code: 003313)
Belt clip
Need help?
If you have any problems setting up or using
your BT Synergy 3105, contact the Helpline on
0870 605 8047.
Alternatively, you may find the answer in ‘Help’
at the back of this guide.
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4
In this guide
Getting started
Handset settings
Location . . . . . . . . . . . . . . . . . . . . . .6
Setting up . . . . . . . . . . . . . . . . . . . . .6
Attach belt clips (optional) . . . . . . . . .8
Keypad beeps . . . . . . . . . . . . . . . . . .21
Ringer volume . . . . . . . . . . . . . . . . . .21
External/Internal ringer melody . . . . . .22
Keypad lock . . . . . . . . . . . . . . . . . . . .22
Auto talk . . . . . . . . . . . . . . . . . . . . . .23
Name handset . . . . . . . . . . . . . . . . . .23
Language . . . . . . . . . . . . . . . . . . . . .24
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .9
Base . . . . . . . . . . . . . . . . . . . . . . . . .10
Display icons . . . . . . . . . . . . . . . . . . .11
Navigating the menu . . . . . . . . . . . . .12
Menu map . . . . . . . . . . . . . . . . . . . . .13
Base settings
Ringer volume . . . . . . . . . . . . . . . . . .25
Ringer melody . . . . . . . . . . . . . . . . . .25
Select base . . . . . . . . . . . . . . . . . . . .26
Change base PIN . . . . . . . . . . . . . . . .26
Default settings . . . . . . . . . . . . . . . . .27
Using the phone
Switch handset on/off . . . . . . . . . . . . .14
Make an external call . . . . . . . . . . . . .14
Preparatory dialling . . . . . . . . . . . . . .14
End a call . . . . . . . . . . . . . . . . . . . . . .14
Receiving calls . . . . . . . . . . . . . . . . . .15
Earpiece volume . . . . . . . . . . . . . . . .15
Handsfree . . . . . . . . . . . . . . . . . . . . .15
Redial . . . . . . . . . . . . . . . . . . . . . . . .16
Secrecy . . . . . . . . . . . . . . . . . . . . . . .17
Paging . . . . . . . . . . . . . . . . . . . . . . .17
Caller Display & Call Waiting
Caller Display . . . . . . . . . . . . . . . . . . .29
Calls list . . . . . . . . . . . . . . . . . . . . . .29
View the Calls list . . . . . . . . . . . . . . . .29
Dial a Calls list number . . . . . . . . . . . .30
Copy to phonebook . . . . . . . . . . . . . .30
Delete an entry . . . . . . . . . . . . . . . . .31
Delete the entire list . . . . . . . . . . . . . .31
Call Waiting . . . . . . . . . . . . . . . . . . . .31
Accept call . . . . . . . . . . . . . . . . . . . . .32
Phonebook
Store a name and number . . . . . . . . .18
Dial from phonebook . . . . . . . . . . . . .18
Edit an entry . . . . . . . . . . . . . . . . . . .19
Delete entries . . . . . . . . . . . . . . . . . .20
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In this guide
5
Additional handset settings
Register handset to base . . . . . . . . . .33
De-register handsets . . . . . . . . . . . . .34
Internal calls . . . . . . . . . . . . . . . . . . .35
Transferring calls . . . . . . . . . . . . . . . .35
3-way conversation . . . . . . . . . . . . . .36
Handset priority . . . . . . . . . . . . . . . . .36
Help
Replacing handset batteries . . . . . . . .38
Helpline . . . . . . . . . . . . . . . . . . . . . .40
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . .41
Cleaning . . . . . . . . . . . . . . . . . . . . . .42
Environmental . . . . . . . . . . . . . . . . . .42
Guarantee . . . . . . . . . . . . . . . . . . . . .43
Returning your phone . . . . . . . . . . . . .44
How many telephones can you have? . .45
R&TTE . . . . . . . . . . . . . . . . . . . . . . .45
Declaration of Conformance . . . . . . . .46
Connecting to a switchboard . . . . . . . .46
Access code . . . . . . . . . . . . . . . . . . . .46
Recall . . . . . . . . . . . . . . . . . . . . . . . .46
Dialling mode . . . . . . . . . . . . . . . . . .47
Insert a pause . . . . . . . . . . . . . . . . . .47
Length of pause . . . . . . . . . . . . . . . . .48
For your records . . . . . . . . . . . . . . . . .48
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6
Getting started
WARNING
Location
Do not place your BT Synergy
3105 in the bathroom or other
humid areas.
You need to place your BT Synergy 3105 within 2 metres
of a mains power and telephone socket so that the
cables will reach.
Handset range
The BT Synergy 3105 has a range
of 300 metres outdoors when there
is a clear line of sight between the
base and handset. When there is
no clear line of sight between the
base and handset, e.g. base
indoors and handset either indoors
or outdoors, the range could be
reduced to 50 metres. Thick stone
walls can severely affect the range.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.
Your BT Synergy 3105 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.
Signal strength
The symbol on your handset
display indicates when you are in
range. When you are out of range,
it flashes and BASE 1is displayed.
Setting up
1. Plug the mains power cable into the base. Use the power
supply with the clear plastic end.
The base station must be plugged
into the mains at all times.
IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.
The base station must be plugged
into the mains power at all times.
You must charge your handset for
16 hours before you can use it.
The green Power/In use light comes on.
Which socket?
Power socket
Telephone line socket
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Getting started
7
BATTERY LOW WARNING
If the handset battery symbol is
empty and flashing, and you hear
a warning beep every minute, you
will need to recharge your handset
before you can use it.
Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
3. Insert the 2 x AAA NiMH batteries supplied. Then slide
the battery compartment cover into place.
New NiMH batteries do not reach
full capacity until they have been
in normal use for several days.
4. Place the handset on the base to charge for at least
16 hours. The red Charging light comes on (the red
Charging light stays on even when the batteries are full
charged). The handset is pre-registered to the base as
SYNERGY HS 1. This is shown on the display. When the
handset is fully charged the display shows a full battery
symbol.
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, so
reducing the talk/ standby time of
the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT
Synergy Helpline 0870 605 8047.
5. After 16 hours, plug one end of the telephone line cord
into your BT Synergy 3105 base and the other end into
the telephone wall socket.
Under no circumstances should
non-rechargeable batteries be
used. Use only approved Nickel
Metal Hydride batteries (NiMH)
size AAA capacity 550mAL 1.2V.
Using unapproved batteries will
invalidate your guarantee and may
damage the telephone
Talk/Standby time
Under ideal conditions, fully charged handset batteries
should give about 14 hours talk time or 350 hours
standby time on a single charge.
Your BT Synergy 3105 is now ready for use.
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8
Getting started
Range indicator
If you have purchased the
BT Synergy 3105 with multiple
handsets
The symbol on your handset
display indicates when you are in
range of the base. If the symbol
flashes and you hear a warning
beep, you are out of range and will
need to move closer to the base.
1. Connect the mains power adaptor to the charger(s) and
switch on. Use the power supply with the red plastic end.
Keep the charger connected to the
mains power at all times.
Helpline
If you have any difficulties setting
up your BT Synergy 3105, please
call the BT Synergy Helpline on
08706 058 047.
2. Insert the batteries and charge the handset(s) for at least
16 hours.
Your BT Synergy 3005 additional handsets come
pre-registered to the base as SYNERGY HS2, SYNERGY
HS3 and SYNERGY HS4. This is shown on the display.
Your BT Synergy 3105 handset is now ready for use.
Attaching the belt clip (optional)
SLOT
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Getting to know your phone
9
Handset buttons
Volume/Scroll/Redial/Calls list
Adjust earpiece volume page 15;
handset and base ringer volume,
pages 21 and 25.
Ring indicator
Flashes when the phone is ringing
and remains on when phone is in
use.
Open redial list, page 17.
Open Calls list, page 29.
Scroll through the directory, menu
options, redial and Calls list.
Display
Shows caller’s details, name and/or
number you have dialled and the
status of the handset.
Secrecy
During a call, press to stop your
caller hearing you, page 17.
Also used as a delete, edit and
exit button.
Handsfree
Make and receive calls using the
handsfree mode, page 15.
cr
en
Talk
Press to make, receive and end
calls, page 14.
Menu
Vol
Use to access and select the
options in the menu.
E
C
3
6
9
1
2
5
8
0
Star
Phonebook
Opens the 50 name and number
phonebook, page 18.
4
7
Used with the keypad lock.
X
Recall/Power
For use with switchboards, page 46
and BT Calling Features.
Switches handset On and Off,
page 14.
Internal
Lets you make calls between
handsets registered to the base,
page 35.
Int
R
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10
Getting to know your phone
Base
Page
Press to page the handset,
page 17.
Page
DECT
Charging light (RED)
Comes on when the handset
is on the base.
Power/In use light (GREEN)
On when the power is on.
Digital Clarity
Flashes when the handset is
in use.
BT Synergy 3105
Charging
Power/In use
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Getting to know your phone
11
Display icons – This is where the icons will appear.
EXT
Standby screen
To change the name of
HS1
INT
The handset number is
displayed at all times
when in standby mode
(even if you change the
handset name).
your handset, e.g.
BEDROOM, see page 23.
SYNERGY
HS1
Icon
EXT
Steady
Flashing
Incoming call
External line in use
Internal call
Internal call from another handset
New call received in calls list
INT
In calls list*
EXT
INT
3 way conversation in progress
Battery weak
Battery half full
Battery full
Phonebook
Menu in use
Handset linked to base
In handsfree mode
Out of range or searching for base
*
For these features to work you must subscribe to your Network Provider’s Caller Display or Call Waiting Services.
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12
Getting to know your phone
Navigating the menus
Your BT Synergy 3105 handset has a menu system which
is easy to use. Each menu has a list of options, which you
can see on the menu map on the following page.
When the handset is switched on and in standby:
1. Press
to open the main menu then press
and
to scroll to the menu option you want.
2. Press to view the sub-menus for the displayed
menu, then use and to select further menu
options and to confirm any settings.
For example to change the handset ringer volume:
Exit or go back one level in
the menu
1.
scroll
RING VOL
to HANDSET
.
scroll
to
Press
. Or press and hold
to return to standby.
2. Scroll
and
to select volume
to confirm.
If no buttons are pressed for
15 seconds, the handset reverts
to standby automatically.
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Getting to know your phone
13
Menu map
Phonebook
List
Add
Delete
Modify
Setup
Handset
Beep
Ring Vol
Earpiece Vol
Internal Mel
External Mel
Auto Ans
Name
Register
BS 1 2 3 4
Base Vol
Base Mel
Sel Base
Del H/S
PIN Code
Priority
Dial Mode
Recall
Language
PABX
Default
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14
Using the phone
Switch handset on/off
When the handset is off and it is
placed back on the base it will
switch back on automatically.
1. Press and hold
to switch the handset off.
Or
Press any button to switch the handset on.
Make an external call
1. Press
then dial the number you want.
If you make a mistake when
preparatory dialling, press
to delete.
Preparatory dialling
Preparatory dialling allows you to enter the number
before pressing the button. You can correct any
Call timer
mistakes before you actually make the call.
The display shows the duration of
all external calls, both during the
call and for a few seconds after you
hang up.
1. Enter the number to be dialled.
2. Press
to dial the number.
End a call
1. Press
Caller Display
If you have subscribed to your
network’s Caller Display service,
the caller’s number (and name if
stored in the phone book) is
displayed. See page 29 for more
information.
or place the handset back on the base.
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Using the phone
15
Receiving calls
When the phone rings, the display shows CALLand the
EXT symbol flashes.
1. Press
or if the handset is on the base, simply lift it
up and speak.
Earpiece volume
During a call:
1. Press
In standby:
1. Press
or
to select volume 1 to 5.
then
then
then
to display HANDSET.
2. Press
3. Press
4. Press
to display EAR VOL.
or
to select volume 1 to 5.
to confirm.
5. Press and hold
to return to standby.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to
listen to your conversation over the loudspeaker.
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16
Using the phone
To switch back to the handset at
Make a call in handsfree
any time, press
again.
1. Dial the number then press
.
During a handsfree call, press
or to change the volume.
2. Press
to end the call.
Answer a call in handsfree
When the phone rings:
1. Press
and the call is transferred to the loudspeaker.
Switch to handsfree during a call
During a call:
1. Press
2. Press
. The call is transferred to the loudspeaker.
to end the call.
Any number entered during a
call after a or will not be
stored in the redial list.
Redial
The last 5 numbers called are stored in the redial list for
quick and easy redialling. The name will be displayed
instead of the number, if a name/number match is found
in the phonebook (see page 18). The most recent
number will be shown first.
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Using the phone
17
1. Press
repeatedly to display and scroll through the
redial list.
2. With the number you want displayed, press
to dial.
Secrecy
Use secrecy during a call to mute your voice so that
you can talk to someone nearby without your caller
hearing you.
1. Press
you now.
, MUTEis displayed. Your caller cannot hear
2. Press
again to return to your caller.
Paging
Paging calls cannot be answered
by a handset.
You can alert handset users that they are wanted or
locate a missing handset.
Page
1. Press
on the base. The handsets will ring and the
displays will flash INT####.
Page
2. Press
Or
to stop the paging ring
Press any button on the handset.
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18
Using the phone
Entering names
Use the keypad letters to enter
names, e.g. to store TOM:
Phonebook
You can store up to 50 names and numbers in the
Phonebook. Names can be up to 8 characters long and
numbers up to 20 digits.
8
Press
Press
Press
once to enter T.
three times to enter O.
once to enter M.
ᮤ
ᮤ
6
6
Writing tips
If you make a mistake, press
delete the last character or digit.
to
Store a name and number
1
Press
once to insert a space,
1. Press
to display PHONEBK.
and LISTis displayed.
to ADD, then press
or twice to insert a hyphen (-).
Press three times to enter 1.
2. Press
3. Scroll
Phonebook with Caller Display
.
If you subscribe to a Caller Display
service, and want the names in
your Phonebook displayed instead
of the phone numbers, you must
store the full telephone number
including the full dialling code.
4. NAME?Is displayed. Use the keypad to enter a name
(8 characters max).
5. Press
. NUMBER?is displayed, enter the telephone
number and press
.
Insert a ‘pause’ in a stored
number
Now either press
and hold
to enter another entry or press
You may need to enter a pause
when storing international
numbers, charge card numbers or
if you connect your telephone to a
switchboard. (For more information
on use with a switchboard, see
page 46)
to return to standby.
Dial from the phonebook
1. Press
to display PHONEBK.
When storing a number, at the
point you want to insert a pause,
2. Press
3. Press
Or
and LISTis displayed. Press
again.
press and hold
displayed.
until Pis
or
to scroll to the entry you want.
You may enter as many pauses as
required.
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Using the phone
19
Press
you want.
then use
or
to scroll to the entry
If you want phonebook entries to be
recognised by Caller Display and to
display the name of the person
calling then you must enter the full
telephone number including
dialling code.
Or
Press
then enter the first letter of the name you
8
want, e.g. for Tom, press
to search for names
beginning with T.
4. Press
to dial.
Edit an entry
1. Press
2. Press
3. Press
to display PHONEBK.
then
then
to scroll to MODIFY.
or
to scroll to the entry you want
to edit and press
.
4. Edit the name, using
to delete characters and the
keypad to enter new ones then press
The number is displayed.
.
5. Edit the number, using
to delete digits and the
keypad to enter new ones then press
.
6. Press and hold to return to standby.
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20
Using the phone
Delete entries
1. Press to display PHONEBK.
2. Press
3. Press
then
then
to scroll to DELETE.
or to scroll to the name of the
entry you want to delete and press
.
4. The number for the entry is displayed, press
again.
The display shows CONFIRM?
5. Press
to confirm deletion.
to return to standby.
6. Press and hold
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Handset settings
21
Keypad beeps
When you press a button on your handset, you hear a
beep. You can switch the beeps on and off.
1. Press
2. Press
3. Press
4. Press
then
to display HANDSET.
to display BEEP.
to display KEYTONEthen press
to select ONor OFFthen press
.
or
to confirm.
5. Press and hold
to return to standby.
Ringer volume
Select from volumes 1 to 5 or turn the ringer off
completely if you do not want to be disturbed.
1. Press
2. Press
then
then
to display HANDSET.
to display RING VOLthen press
.
The current ring volume is displayed and played.
3. Press or to select VOLUME 1to 5or VOL OFF
(you will hear a sample ring) and press to confirm.
4. Press and hold to return to standby.
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22
Handset settings
External/Internal ringer melody
You can set different melodies for internal and external
calls. There are 5 melodies to choose from.
1. Press
2. Press
then
to display HANDSET.
then
.
to display either INTMELor EXTMEL
and press
The current ringer melody is displayed and played.
3. Press or to select the melody you want and press
to confirm.
4. Press and hold
to return to standby.
8
Keypad lock
If you press any button (except
)
and
while the keypad lock is
Lock the keypad to prevent numbers from being
on, the display flashes PRESS89*.
accidentally dialled while carrying the handset around.
1. Press
then
. The keypad is now locked.
To unlock the keypad again:
8
9
1. Press
Or
then
then
then
.
.
Press
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Handset settings
23
Auto talk
When the handset it on the base, you can answer a
call just by picking it up. When auto talk is switched off,
you will always have to press
The default setting is On.
to answer a call.
1. Press
then
then
to display HANDSET.
2. Press
3. Press
to scroll to AUTO ANSand press
.
or
to select ONor OFFand press
to
confirm.
4. Press and hold
to return to standby.
Name a handset
The handset name is pre-set to SYNERGY. You can
personalise each handset to the name you want, using
up to a maximum of 8 characters.
1. Press
2. Press
3. Press
then
then
to display HANDSET.
to scroll to NAMEand press
.
to delete the current name and then use the
to confirm.
Use the
any mistakes.
button to correct
keypad to enter a new name and press
4. Press and hold
to return to standby.
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24
Handset settings
To return the handset to English:
Language
1. Press
2. Press
3. Press
then
then
then
three times.
You can change the language used on the handset
display. Choose from English, Francais, Deutsch, Nederl,
Italiano, Espanol, Portuges, Norsk, Dansk, Svenska and
Suomi.
seven times.
or
until
ENGLISHis displayed and press
to confirm.
1. Press
2. Press
3. Press
then
then
to display HANDSET.
to scroll to LANGUAGEand press
.
or
to scroll and display the language you
to confirm.
want and press
4. Press and hold
to return to standby.
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Ba
s
e
settings
25
Ringer volume
Select from volumes 1 to 5 or turn the ringer off
completely if you do not want to be disturbed.
1. Press
2. Press
3. Press
then
the display shows BASE VOL, press
to select VOLUME 1to 5or VOL OFF(you
to confirm.
to return to standby.
to display SETUP.
.
or
will hear a sample ring) and press
4. Press and hold
Ringer melody
Choose from 5 base ringer melodies.
1. Press
2. Press
3. Press
then
then
to display SETUP.
to display BASE MELand press
.
or
to select MELODY 1to 5(you will hear a
sample ring) and press
to confirm.
4. Press and hold
to return to standby.
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26
Base settings
Select a base
If a handset it registered to more than one base, you can
select which one it will use. (For more information on
registering your handset to another base, see page 33.)
1. Press
2. Press
3. Press
then
then
to display SETUP.
to display SEL BASEand press
.
or
to select BASE 1to 4or
and press
AUTO
to confirm.
4. Press and hold
to return to standby.
IMPORTANT
Change base PIN
If you change the base PIN, keep a
record of new number by writing in
the space provided on page 48.
1. Press
2. Press
then
then
to display SETUP.
to display PIN CODEand press
.
You need your base PIN for
registering handsets and for some
other optional settings.
Display shows PIN?
3. Enter your 4-digit PIN then press
.
The original PIN setting is 0000.
Display shows NEW PIN.
4. Enter a new PIN and press
.
Display shows RETYPE.
5. Enter the new PIN again to confirm and press
6. Press and hold to return to standby.
.
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Base settings
27
Default settings
You can reset your BT Synergy 3105 to its
original/default settings.
If you reset your phone you will
delete any Phonebook, Redial and
Calls list entries.
1. Press
2. Press
then
then
to display SETUP.
to display DEFAULTand press
.
Display shows PIN?
3. Enter the 4-digit base PIN and press
.
The display flashes BASE 1and then SYNERGY HS 1.
Your BT Synergy 3105 is now reset to its default
settings.
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28
Base settings
Handset and base default settings are:
Earpiece volume . . . . . . . . . . . . . . . . . . . 3
Handset & base ringer volume . . . . . 3
Internal and External handset
& base melody . . . . . . . . . . . . . . . . . . . . . 1
PIN code . . . . . . . . . . . . . . . . . . . . . . . . . . . 0000
Handset name . . . . . . . . . . . . . . . . . . . . . SYNERGY
Handset language . . . . . . . . . . . . . . . . . English
Button beeps . . . . . . . . . . . . . . . . . . . . . . On
Battery low indicator beeps . . . . . . . . On
Out of range warning beeps . . . . . . . On
Auto answer . . . . . . . . . . . . . . . . . . . . . . . On
Dialling mode . . . . . . . . . . . . . . . . . . . . . . DTMF
Pause after picking up line/
dial out code . . . . . . . . . . . . . . . . . . . . . . . 3 seconds
Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . Empty
Redial list . . . . . . . . . . . . . . . . . . . . . . . . . . Empty
Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . Empty
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Ca
l
l
e
r Display and Call Waiting
29
IMPORTANT
Caller Display
To use Caller Display and Call
Waiting you must first subscribe to
the service from your network
provider. A quarterly fee is payable.
If you subscribe to a Caller Display service you can see
the caller’s number on the handset display (unless it has
been withheld) before you answer the call. If your
BT Synergy 3105 finds a name/number match in your
handset phonebook, the name will be displayed instead.
For more information on
BT Calling Features, call BT free on
0800 800 150.
Caller information not available
Occasionally the telephone number
of the caller is not available and
cannot therefore be displayed.
Calls list
Whether you answer a call or not, the caller’s details are
stored in the calls list.
In this case, your display will show
one of the following explanatory
messages:
When you have new entries in the calls list the
will flash in the handset display.
icon
WITHHELD– caller has withheld
their number
Up to 20 names/numbers can be stored in the calls list.
When the calls list is full, a new call replaces the
oldest call.
UNAVAILA– the network is unable
to send the number
RINGBACK– following a ringback
request
OPERATOR– call is via the operator
View the calls list
PAYPHONE– call is from a payphone
INTERNAT– call is from an
international number
1. Press
to open the calls list then scroll
or
through the list.
Ensure that you store the full
telephone number, including the
area code, otherwise the name will
not match the number stored in
the phonebook.
If a name/number match is found in the phonebook, the
caller’s name will be displayed.
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30
Caller Display and Call Waiting
2. Press
to display the caller’s number, press again
to see the time and date of the call.
3. Press
to return to the calls list or press and hold
to return to standby.
Dial a calls list number
1. Press to open the calls list then scroll
entry you want.
2. Press to dial the number.
or
or
to the
Copy a number to the phonebook
1. Press to open the calls list then scroll
entry you want and press
2. Press until the display shows ADDthen press
again to display NAME?
to the
.
See page 18 for details on how to
enter a name.
Once stored in the phonebook,
the entry will be deleted from the
calls list.
3. Enter the name (of up to 8 characters) and press
confirm.
to
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Caller Display and Call Waiting
31
Delete an entry
1. Press to open the calls list then scroll
entry you want and press
or
to the
or
.
2. Press
until the display shows ADDthen press
to display DELETE?
3. Press
and the entry is deleted.
Delete the entire list
1. Press to open the Calls list then press
is displayed.
2. Press to confirm and the display shows EMPTYfor 2
seconds.
. DELALL
IMPORTANT
Call Waiting
To use Call Waiting you must first
subscribe to the service from your
network provider. A quarterly fee is
payable.
If an incoming call arrives while you are already on the
phone, you will hear a soft beep every 5 seconds. This
beep is not audible to the person you are speaking to.
The second caller’s number (and name if stored in the
phonebook) will appear on the handset display.
Instead of the engaged tone, the second caller will hear
an announcement to hold on as you know they are
waiting.
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32
Caller Display and Call Waiting
Accept a Call Waiting call
You can use
and forth between the two calls
without disconnecting either.
to switch back
R
If, during a call, you hear the call waiting beep:
1. Press
to put you current call on hold and speak to
R
the second caller.
2. Press
again to return to your first caller.
R
The second caller is only charged
for their call from the moment you
answer, not while they are waiting
for your initial contact.
To end the first call and take the second call:
1. When speaking to the first caller, press
that call.
to end
2. Your handset will ring, press
the waiting caller.
again to connect to
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Ad
d
i
tional handsets & bases
33
IMPORTANT
Each additional handset you buy
must be registered with the base.
Up to 5 handsets can be registered and operated from
any one BT Synergy 3105 base.
Remember to charge the batteries
of new handsets for at least 16
hours before use. If the display
shows NOT REG, and is flashing,
your handset is not yet registered
with the base.
With additional handsets, you can make internal calls
between two handsets while a third is making an
external call.
Each handset can be registered on up to 4 bases.
Register handset to base
Your handset is supplied
pre-registered as Handset 1 to its
base (Base 1).
Make sure the handset is close to the base.
If you have purchased a Multiple
pack, the additional handsets
supplied will be pre-registered as
Handset 2, Handset 3, Handset 4.
All handsets will be pre-registered
to Base 1.
At the base:
Page
1. Press and hold
until you hear two beeps (after
about 10 seconds) then release.
At the handset:
2. Press
then scroll
to REGISTERand press
.
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34
Additional handsets & bases
The display shows BS 1 2 3 4. The numbers that are
flashing indicate other bases that the handset is already
registered to.
ᮤ
1
4
If the handset does not find the
base, it will return to the previous
menu. If this happens, try
registering again using a different
base number. Make sure you are
close to the base.
3. Enter
followed by your base PIN (original setting 0000) then
press
-
for the base you want to register to,
.
The display shows SEARCH 1,
2,
3,
4. and
flashes
until the handset locates the base.
When the base is located, the handset will be
automatically selected and shown on the display.
You cannot deregister the handset
you are using.
De-register handsets
1. Press
then scroll
to SETUPand press
.
2. Scroll
to DELHSand press
.
The display shows PIN?
3. Enter your PIN (original setting 0000) and press
4. Scroll or to select the handset (1-5) you want to
.
de-register then press
.
Display shows CONFIRM?
5. Press
to confirm.
Once deregistered, the handset display shows NOTREG.
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Additional handsets & bases
35
Internal calls
If you have more than one handset registered to the
base, you can make internal calls between handsets.
Int
1. Press
and enter the handset number you want to
call, (1-5).
The receiving handset rings and the display shows INT
and the number of the handset calling.
2. Press
to end the call.
Transferring calls
You can transfer an external call to another handset
registered to the base.
During an external call:
Int
1. Press
(1-5).
then the number of the handset you want
The caller is put on hold.
2. When the other handset answers you can talk to them
and press
to transfer the call.
Or
Int
If the other handset does not answer, press
to your caller again.
to speak
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36
Additional handsets & bases
3-way conversation
You can talk to an external caller and an internal caller at
the same time on your handset.
During an external call:
Int
1. Press
to put your caller on hold. Enter the number
of the internal handset (1-5) you wish to transfer the
call to.
If the handset does not answer,
Int
press
to speak to your caller
2. When the handset answers, press and hold
for
again.
about 3 seconds.
You can now start your 3-way conversation.
On a 3-way call, the call can only
be ended by the handset that set
it up.
3. Press
to end the call.
Press
to exit the call.
Handset priority
If you have more than one handset registered to the
base, you can select one handset (or the base) to ring
first. You can also set the number of rings before the
other handsets start ringing.
1. Press
2. Scroll
3. Scroll
then scroll
to SETUPand press
.
to PRIORITYand press
.
to SELECTand press
.
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Additional handsets & bases
37
4. Scroll
to select the option you want, either BASEor
HS 1-5and press
.
Display shows RINGS 1-9.
5. Scroll to the number of rings you want and press
to confirm.
PRIORITYis displayed.
6. Press
to confirm. OFFis displayed. Press
to
switch OFF or scroll to ONand press
to switch ON.
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38
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more
quickly. This is a standard sign of wear and the batteries will need replacing.
For spare AAA rechargeable batteries, please contact the BT Synergy Helpline
0870 605 8047.
Remove the battery compartment cover and remove the existing batteries. Insert new
batteries and replace the compartment cover.
Problems
Possible cause
No display
The batteries may be flat or dead. Recharge or replace
the batteries.
Is the handset switched off? To switch on, see page 14.
No dial tone
Check that the telephone line cord is plugged into the
phone socket.
Check that the base is connected to the mains power
and switched on.
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Help
39
Problems
Possible cause
You cannot link up
Is
flashing in the display? You may be out of
with the base station
range, move closer to the base.
Check that the base is connected to the mains power
and switched on.
Are the batteries low or flat? If so, charge the batteries
or replace them if necessary.
If using more than one base, check that you are
connected to the correct base. See page 26.
No ring on the handset
Check that the ringer volume is switched on, see page 21.
Check that the base is plugged into the phone socket
and that it is also connected to the mains power and
switched on.
Buzzing noise on my
radio, TV, computer
or hearing aid
Sometimes, your BT Synergy 3105 and other DECT GAP
compatible handsets can interfere with other electrical
equipment if placed too close. Try moving at least one
metre away from such appliances.
The handset is not
charging properly
Check that the base is plugged into the mains socket
and switched on.
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40
Help
Problems
Possible cause
Check that you are using the correct power adaptor plug.
BT Synergy 3105 base – Item Code 872260.
BT Synergy 3005 charger – Item Code 003313.
Check that the handset is sitting correctly in the base.
Check that the handset batteries have been correctly
fitted.
Cannot adjust an
option in the base
station
Someone else might be making changes using another
handset. Try again when the other handset user has
finished.
Have you pressed
to confirm your selection?
BT Synergy 3105 Helpline
0870 605 8047
BT accessories and
replacement items
Call the dedicated BT Synergy
Helpline
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:
if you are having difficulties using
your BT Synergy 3105.
if you need replacement
batteries or a mains power lead
Lines open 9am – 5.30pm,
Monday to Friday and
9.30am – 2.30pm Saturday.
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General information
41
IMPORTANT
This equipment is not designed for making emergency telephone call when the power
fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Safety information
General
Only use the power supply included with the product. Using an unauthorised power
supply will invalidate your guarantee and may damage the telephone. The item number
for the power supply used with the base is 872260. The item number for the power
supply used with the charger is 003313 (only applicable when you have purchased the
BT Synergy 3105 Multiple pack).
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are
available from the BT Synergy Helpline 0870 605 8047.
Do not open the handset (except to replace the handset batteries) or the base.
This could expose you to high voltages or other risks. Contact the Helpline for all repairs.
Radio signal transmitted between the handset and base may cause interference to
hearing aids.
It is recommended that advice from a qualified expert be sought before using this product
in the vicinity of emergency/intensive care medical equipment.
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42
General information
It is recommended that if you have a pacemaker fitted you check with a medical expert
before using this product.
Your product may interfere with other electrical equipment, e.g. TV and radio sets,
clock/alarms and computers if placed too close. It is recommended that you place your
product at least one metre away from such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product. Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not
place the product on antique/veneered wood.
Do not stand your product on carpets or other surfaces which generate fibres, or place it
in locations preventing the free flow of air over its surface.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
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General information
43
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance that your phone could be damaged by an electrical storm.
We recommend that you unplug the power and telephone line cord from the base for the
duration of the storm.
Guarantee
Your BT Synergy 3105 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s
or its agent’s discretion the option to replace the BT Synergy 3105 or any component
thereof, (other than batteries), which is identified as faulty or below standard, or as a
result of inferior workmanship of materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee
period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or
repair other than through approved agents.
This guarantee does not affect your statutory rights.
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44
General information
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the Help
section beginning on page 38, or contact the BT Synergy Helpline on 08706 058 047,
9am to 5.30pm Monday to Friday and 9.30am to 2.30pm Saturday.
In the unlikely event of a defect occurring, please follow the Helpline’s instructions for
replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone network. We recommend that
you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified
repairer.
Returning your phone
If the Helpline is unable to remedy your problem they will ask you to return the product.
Where possible, pack the product in its original packaging. Please remember to include
all parts, including the line cords, power supply units and the original batteries. (Please
not that we cannot take responsibility for goods damaged in transit.) Please obtain and
keep proof of posting from the Post Office.
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General information
45
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used
to calculate the number of items which may be connected to any other telephone line.
Your BT Synergy 3105 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is
exceeded, the telephone may not ring.
With different telephone types there is not guarantee of ringing, even when the REN is
less than 4.
Only use approved power supply, item code 872260 for base station or 003313 for
charger (only applicable if you have purchased the BT Synergy 3105 Multiple pack).
Only use approved AAA NiMH rechargeable batteries.
R&TTE
This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.
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46
General information
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT Synergy 3105 is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformance for the BT Synergy 3105 is published on the website:
Connecting to a switchboard
This product is intended for use within the UK for connection to public telephone network
and compatible switchboards, which support tone dialling and timed break recall. If in
doubt please consult your service provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the
switchboard has time to pick up an outside line, you may also need to add a Pause after
the access code.
Recall
Recall R is used when connected to certain switchboards (PBXs) and some BT Calling
Features, or those services available via your network provider.
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General information
47
Dialling mode
1. Press
2. Scroll
3. Press
then scroll
to DIAL MODE and press
or to select either TONE or PULSE and press
to SETUP and press
.
.
to confirm.
Automatically insert a pause after access code
With some switchboards, you may be required to dial a pause after entering the
switchboard access code (e.g. 9) to enable you to get an outside line.
This feature automatically inserts a pause between the access code and the telephone
number you have entered in the phonebook. However, for this feature to work, you must
still enter the access code before the telephone number when storing the number in the
Phonebook.
1. Press
2. Scroll
3. Scroll
then scroll
to display PABX and press
to PBX 1 and press to display PIN?
to display SETUP and press
.
.
4. Enter the PIN (original code 0000) and press
.
5. Enter the switchboard access code (e.g. 9) and press
.
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48
General information
Length of pause
You can also adjust the length of the pause to 3 or 5 seconds, according to the
switchboard.
1. Press
2. Scroll
3. Scroll
then scroll
to SETUP.
to display PABX and press
.
to PAUSE.
4. The display shows 3 SEC.
If you want a 5 second pause, press
to display 5 SEC.
5. Press
to confirm your choice.
For your records
Date of purchase:
Place of purchase:
Serial number:
Enter your BT Synergy 3105 base
PIN here:
For guarantee purposes proof
of purchase is required so please
keep your receipt.
[
]
/ / / / / / /
(see page 26 for more information)
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Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Synergy 3105 (11/03) 4
Designed and produced by The Art & Design Partnership Ltd.
Printed in China
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