DCM Speakers DCM 1 User Manual

DCM Series  
Digital Cinema Monitor & Crossover System  
USER MANUAL  
DCM-1  
DCM-2  
DCM-3  
*TD-000106-00*  
TD-000106-00 Rev.B  
CONTENTS  
Introduction........................................................4  
System Requirements......................................................5  
Unpacking......................................................................5  
System Concepts................................................................6  
Illustrations................................................................8  
Hardware Description..............................................................11  
Software Description.....................................................18  
Installation............................................................19  
Troubleshooting.............................................................29  
Specifications.............................................................32  
Warranty Information..........................................................34  
The DCM hardware unit and DCM Manager software are the property of QSC Audio Inc. Information in this document is subject to change without notice and does  
not represent a commitment on the part of QSC Audio. The software described here is furnished under a licensing agreement. It is against the law to copy the  
software on any medium except as specifically allowed in the licensing agreement. DCM Manager is a trademark of QSC Audio Products, Inc; Windows and Windows  
98, NT, XP and 2000 are trademarks of Microsoft Corporation; IBM is a registered trademark of IBM Corporation; Pentium is a registered trademark of Intel  
Corporation. Copyright 2002 QSC Audio Inc. All rights reserved. Printed in USA. QSC Audio Products, Inc., Technical Document Number TD-000106-00.  
3
INTRODUCTION  
INTRODUCTION  
Thank you and congratulations on your purchase of the QSC DCM Digital Cinema Monitor. This product  
represents the state-of-the-art for cinema-based signal processing and monitoring functions in a single,  
integrated system. Designed to compliment QSC’s DCA (Digital Cinema Amplifier) Series amplifier  
products, the DCM optimizes loudspeaker performance while facilitating easy cinema sound system  
wiring and configuration. To get the most from your investment, we encourage you to review this  
manual carefully.  
The QSC DCM provides a wealth of signal processing functions with the ability to copy and transfer  
settings—resulting in fast system setup time in multiplex theaters where multiple rooms share similar  
characteristics. Providing both monitor and crossover functions in a single unit, the DCM is capable of  
simple crossover adjustments via a personal computer (PC). These modifications can be password  
protected for tamper-proof system control.  
Fast Setup with Easy Wiring  
Your DCM takes advantage of the unique DataPort found on DCA Series amplifiers and thus greatly  
simplifies system wiring—reducing installation and labor costs in the process. A single VGA-style cable  
per amplifier contains two input signals, two return signals, power on/standby control, and two chan-  
nels of load monitoring.  
The included menu-driven, PC configuration software further enhances the DCM setup. This software  
includes a database that lists the default parameters for popular cinema loudspeaker models. Com-  
monly used configurations can be saved to disk, facilitating the easy transfer of settings to other DCMs.  
Advanced Monitoring Control  
In addition to the monitoring of your amplifiers audio I/O, your DCM includes QSC’s exclusive “Load  
Fault” detection feature. The DCM monitors for possible speaker system or wiring faults and notifies  
you via LED Load Fault indicators.  
4
SYSTEM REQUIREMENTS and UNPACKING  
SYSTEM REQUIREMENTS  
DCM Manager software is designed to control one DCM hardware unit at a time. To use this software  
with the DCM hardware unit, you must have the following:  
1- Digital Cinema Monitor unit  
2- DCM Manager software installation CD  
3- IBM-compatible PC with a 200 MHz Pentium processor (or better)  
Windows 98, NT, XP, or 2000  
Microsoft® Internet Explorer 4.0 (or later)  
Minimum 16MB of RAM  
Minimum 10MB of available hard disk storage space  
CDROM drive  
Display resolution of 800X600, 16 colors minimum  
RS-232 serial port (COM port, 9-pin)  
A standard DB9 RS-232 cable (male to female)  
To complete your Cinema System, you will also need a cinema processor, QSC Audios DCA amplifiers,  
speakers, and necessary cables.  
UNPACKING  
The DCM is highly durable and carefully packaged. We recommend you inspect the unit carefully after  
removing it from the packaging, as occasionally there may be damage due to some unfortunate incident  
during shipment. Report any damage to the shipping carrier. We recommend saving the carton and  
packing material in case the unit must be shipped back to your dealer, distributor, or service center. Also  
note: some freight companies consider damage claims without the original packing materials invalid.  
The QSC shipping box should contain:  
1- the DCM unit  
2- this owner’s manual  
3- four adhesive feet (for non-rack mounting installation)  
4- AC power cord, IEC-type, 18 AWG, 6 feet long, 120V  
5- warranty card  
6- QSC store catalog  
7- QSC accessories sheet  
8- DCM Manager Application Disk  
5
SYSTEM CONCEPTS  
SYSTEM CONCEPTS  
System Design Features  
The DCM series Digital Cinema Monitor has many unique features which combine to make this the most  
cost effective and versatile systems solution in the industry.  
Installer Features:  
•Provides Monitor and Crossover functions in one box.  
•Minimizes the amount of cabling required. Only 1 cable per two-channel amplifier!  
•Minimizes setup time, particularly in megaplexs with similar rooms.  
•Provides speaker setting database for most common theater speaker brands and models.  
•Indicates if something is wrong with the sound system and provides diagnostic feedback.  
•Emergency bypass allows center channel sound to pass through even if there is a major problem.  
•Allow easy routing and crossover adjustments.  
•Protects system adjustments from tampering.  
•Sound quality is state-of-the-art (high dynamic range).  
Projectionist Features:  
•Easy to verify all of the audio in the theater is okay.  
•Automatic monitoring will light an LED if there is trouble with a speaker output.  
•A backup system (emergency bypass) can be easily activated.  
1. QSC Amplifier DataPorts: The DataPort  
connectors reduce the complexity of wiring  
between the DCM and the amplifiers. The  
DataPort connections replace amplifier audio  
input cables and amplifier output monitor  
connections. Another unique feature of the QSC  
2. Programmable processing and cross-  
over settings: DCM processing is adjusted  
using the DCM Manager software and the RS-  
232 connection. Configuration files can be  
saved and used for other DCMs. For example, if  
a megaplex theater has several rooms with  
Cinema System is the ability to automatically  
similar size and equipment, a technician can  
analyze voltage and current on the amplifiers  
adjust one DCM unit for best results, and then  
output terminals to determine shorts or opens in  
download all of these settings to other DCM  
the speaker cables or drivers. Each two-channel  
units. The functions that can be controlled  
amplifier is connected using one DataPort  
remotely are: crossover settings for screen  
cable. We recommend you use QSC DataPort  
channel outputs, mutes, multiple equalizer  
cables, but normal computer VGA cables will  
settings per channel, delay times, output  
work providing that all pins are terminated.  
volume levels, monitor mix balance adjust-  
QSC’s Technical Services Group can supply  
ments, and more.  
DataPort cables with high quality shielded  
audio wires within the cable for maximum  
interference protection on long runs or for  
electrically-noisy environments.  
6
SYSTEM CONCEPTS  
3. DSP processing: Digital filtering of audio  
signals is known to have several advantages  
over analog solutions. DSP (digital signal  
processor) IC chips allow extremely accurate  
and reliable control of frequency and time  
6. Password Security: The crossover settings  
that you create can make a dramatic difference  
in the sound quality within the theater. Many  
installers pride themselves on being able to  
adjust the electrical parameters (crossover  
adjustments (boost, cut, cutoff frequency, delay points, equalization, delay, etc) to exactly  
time), and stability (immunity from temperature  
variations). The audio path of the DCM uses  
conversion circuitry (changing the signal from  
analog to digital and back again) which is  
designed to minimize all background noise and  
react to the dynamic range of any film track.  
compliment the speaker and room interactions.  
As such, their ability to set these parameters is  
a “value added” service which deserves protec-  
tion from competitors. We have therefore  
included a security system where you can  
protect your settings within the DCM from  
being uploaded and copied by the DCM Man-  
ager software. Only your unique password will  
allow viewing or editing of the crossover  
settings. Should you forget your password, an  
entirely new configuration can be loaded.  
4. Speaker Database (pre-programmed  
settings): QSC has worked with the leading  
suppliers of theater speakers to obtain the  
optimum settings for most common theater  
speaker models. This database is easily loaded  
into the DCM hardware unit and the DCM  
Manager software offers features to organize,  
store, and edit these settings. This feature  
guarantees that your installation starts with  
technically optimized settings before you begin  
adjusting for room characteristics.  
7. Emergency Bypass: If the DCM fails,  
quickly getting a usable sound path is as easy  
as flipping a switch. A front panel bypass  
switch provides the projectionist a simple  
Emergency Bypass. A passive crossover has  
been built into the center channel routing so  
that even with a total loss of power to the  
DCM, a usable sound path will be maintained.  
5. Fault Analysis: Each amplifier output  
channel is compared to the corresponding input Activation of this bypass is done by the projec-  
signal providing complete signal path confirma- tionist via a front panel Emergency Bypass  
tion. For example, if there is signal at the DCM  
input but there is no signal at the corresponding  
amplifier output, then the fault indicator will  
light. Additionally, if an amplifier output is  
shorted or open, the fault indicator will light.  
Pressing the Diagnostics button will indicate  
switch.  
8. Surround Insert Connections: To accom-  
modate multichannel surround, the surround  
signals can be routed from the DCM to an  
external processor box (such as a Dolby SA-10)  
which channel has this fault condition. Detailed and back into the DCM for routing to the QSC  
fault information can also be viewed using the  
DCM Manager software.  
amplifiers.  
7
ILLUSTRATIONS- DCM-1  
DCM-1 FRONT PANEL  
1- Power switch  
6- Diagnostics check switch  
2- Monitor output speaker  
3- Processor/Amps selector switch  
4- Monitor source selector switches  
5- Monitor volume control  
7- Power “on” and diagnostics fault indicator LEDs  
8- Monitor output test points  
9- Bypass switch  
DCM-1 REAR PANEL  
1- Emergency bypass level controls  
2- Subwoofer output  
6- DataPort outputs to amplifiers  
7- Dolby Surround selector switch  
3- Hearing Impaired system output  
4- Audio input connector (from Cinema Processor)  
5- RS-232 port  
8- Output to Dolby Surround EX decoder  
9- IEC-style power cord entry and fuseholder  
8
ILLUSTRATIONS- DCM-2  
DCM-2 FRONT PANEL  
1- Power switch  
6- Diagnostics check switch  
2- Monitor output speaker  
3- Processor/Amps selector switch  
4- Monitor source selector switches  
5- Monitor volume control  
7- Power “on” and diagnostics fault indicator LEDs  
8- Monitor output test points  
9- Bypass switch  
DCM-2 REAR PANEL  
1- Emergency bypass level controls & bypass switches  
2- DataPort outputs to amplifiers  
3- Audio input connector (from Cinema Processor)  
4- Subwoofer output  
6- Surround “EX” mode remote on/off input  
7- Output to Dolby Surround EX decoder  
8- RS-232 port  
9- IEC-style power cord entry and fuseholder  
5- Hearing Impaired system output  
9
ILLUSTRATIONS- DCM-3  
DCM-3 FRONT PANEL  
1- Power switch  
6- Diagnostics check switch  
2- Monitor output speaker  
3- Amplifier/Processor selector switch  
4- Monitor source selector switches  
5- Monitor volume control  
7- Power “on” and diagnostics fault indicator LEDs  
8- Monitor output test points  
9- Bypass switch  
DCM-3 REAR PANEL  
1- Emergency bypass level controls & bypass switches  
2- DataPort outputs to amplifiers  
3- Audio input connector (from Cinema Processor)  
4- Subwoofer output  
6- Surround “EX” mode remote on/off input  
7- Output to Dolby Surround EX decoder  
8- RS-232 port  
9- IEC-style power cord entry and fuseholder  
5- Hearing Impaired system output  
10  
HARDWARE DESCRIPTION- Front Panel  
FRONT PANEL  
The front panel of the DCM series resembles traditional cinema monitor products. This provides the projec-  
tionist a well known and easy to understand interface.  
Power Switch: The power on/off switch is the master control for the DCM and the amplifiers  
connected to it. Amplifiers must be connected to the DCM with DataPort cables and power  
switches must physically be in the “on” position. The DataPort connection to DCA amplifiers have a  
standby control pin which provides standby control. QSCs DCA amplifiers feature zero inrush  
current, requiring no additional start-up sequencing. Center channel amplifier standby power  
control can be bypassed using the BYPASS switch, see settings, below.  
The Emergency Bypass switch setting alters the  
Power Status of the Center Channel amplifier.  
BYPASS switch set  
to NORMAL  
The Power Status of all amplifiers connected to the DCM  
DataPorts will respond to the DCM power switch. When  
the switch is in the ON position, all the amplifiers will be  
on. When the switch is in the off position, all the amplifiers  
will be in Standby mode.  
BYPASS switch set  
to EMERGENCY  
Same as above EXCEPT that Center Channel (DataPort B  
& C) will remain on even if the DCM Power switch is set  
to the off position. For the DCM-1 only DataPort B  
remains on.  
Monitor Output Speaker: The front panel speaker provides direct monitoring of the processor and  
amplifier output audio signals. The Processor/Amps and Monitor source selection switches deter-  
mine what is being monitored and the Monitoring Volume control determines the speaker’s output  
level.  
The front panel TEST connections provide the same signal used to  
drive the Monitor Speaker prior to the gain potentiometer (pre-fader).  
TEST signal levels are the same level as the cinema processor output  
signals (unity gain) and can be used for system calibration.  
AMPS/PROC Selector Switch: The AMPS/PROC switch determines the function of the Monitor-  
ing Select buttons, to the right of the AMPS/PROC switch. The LEDs directly over the PROC/AMPS  
switch indicate what selected function the Monitor Select buttons will have. When the PROC LED is  
illuminated, the Monitor Select buttons will select or deselect the various Cinema Processor inputs  
to the DCM for monitoring. When the AMPS LED is illuminated, the Monitor Select buttons select  
or deselect amplifier outputs for monitoring. After the AMPS/PROC choice has been made, the  
individual channel buttons determine exactly which signals are routed to the front panel monitor  
speaker.  
11  
HARDWARE DESCRIPTION- Front Panel  
FRONT PANEL (continued)  
Monitor Source Selection Switches: Pressing any of the Monitor Select buttons will either select  
or deselect the corresponding (marked) signal for monitoring. Each button can select either the Proces-  
sor signals (input to the DCM) or the Amplifier signals (output to the speakers), depending on the  
current selection of the PROC/AMP switch.  
LEDs provide confirmation of the active monitor source for each of the cinema channels. If no LED is  
illuminated when a channel is selected, there is no monitoring of that channel.  
Processor monitoring is very simple. Select the PROC position and then select the desired L, LC, C, RC,  
R, SL, SR, or SUB position. Amplifier monitoring includes selections for the L, LC, C, RC, R channels (just  
like the PROC selections), but offers additional monitoring of all of the additional amplifier outputs.  
There are 3 Surround Left (SL) and Surround Right (SR) DataPorts available for amplifier connection to  
drive the speakers on the theater side walls. These are able to create three distinct “zones” where  
volume controls can be adjusted. One typical installation would be to connect the SL1 and SR1 signals  
to the speakers closest to the screen, SL2 and SR2 in the next set of speakers further away from the  
screen and the SL3 and SR3 connections furthest back in the theater. In Surround Decoder applications,  
the SL3 / SR3 setting monitors the speakers on the backwall. Other installations might require speaker  
sets where some speakers are along the theater side walls while other speakers are under a balcony  
overhang. By connecting these speakers as “zones”, the sound levels will be much easier to balance.  
Any of these amplifier outputs can be verified by selecting them to be routed to the DCM monitor  
speaker. The DCM also has 4 Subwoofer outputs. Each of these outputs can be individually selected for  
monitoring on the front panel speaker. The front panel monitoring logic allows combining amplifier  
channels to verify individual signals or combinations of signals.  
NOTE: All combining of the individual frequency outputs (2-way or 3-way) is done automatically, so all  
front panel monitoring is of a full frequency signal.  
Monitor Volume: The Monitor Volume control is used to adjust the monitoring volume from the front  
panel speaker.  
•Rotating the control clockwise increases the volume.  
•Rotating the control counter-clockwise decreases the volume.  
12  
HARDWARE DESCRIPTION- Front Panel  
FRONT PANEL (continued)  
Diagnostics Check Button and Indicators: The Diagnostics / Indicator section includes an ex-  
tremely simple method of verifying proper system operation and performing basic troubleshooting.  
The Power LED shows whether the DCM unit is on or off.  
The Input Clip LED is helpful in verifying that the cinema format processor is not over-driving the DCM  
input circuitry.  
The Load Fault indicator is a unique and powerful feature which verifies that signal inputs into the  
DCM actually make it through the DCM, the DataPort cables, and the amplifier unit all the way to the  
speakers, and that the speaker connections are not electrically shorted or open. All of these measure-  
ments are being performed constantly (without user action) on ALL output channels and any unusual  
readings will light the Load Fault LED. If the Load Fault LED is lit, pressing the Diagnostics button  
(and holding it pressed) will cause the problem channels indicator LED to light. This information will let  
you inspect the system cabling for that channel and troubleshoot the problem.  
There are two types of indication: If the PROC LED and AMP LED are on, there is no amplifier detected  
at that DCM amplifier connector. If the AMP LED is on, the amplifier on at that output is measuring a  
short or an open on its output terminals.  
REMEMBER: If you configured the DCM Manager software to not have certain channels (for example  
there is no SUB 3 or SUB 4) or have not assigned a QSC amplifier to a channel, these channels WILL  
NOT indicate any faults.  
LOAD FAULT INDICATOR NOTE: The DCM’s Load Fault detection scheme uses a complex  
averaging algorithm which compares input signals to output signals and measures voltage and  
current on all amplifier outputs. To sense real world conditions, these measurements must be  
found to be “out of range” many times before the Load Fault condition is indicated on the front  
panel. If you are simulating fault conditions, you MUST have a “real-world” signal level  
through the device (full signal input), and the fault condition must exist for several minutes  
before the front panel Load Fault LED will light. This extra fault verification time eliminates  
false triggering which would be confusing to a user. In conclusion, Just shorting the output  
terminals will NOT cause the fault LED to light, the unit must be driven by real-world input  
signals and the fault must persist for several minutes.  
13  
HARDWARE DESCRIPTION- Front Panel  
FRONT PANEL (continued)  
Test Jacks: The Test jacks give you access to any of the signals being  
sent to the front panel speaker (before the gain potentiometer). These  
signal levels are at the exact same level as the cinema processor  
output signals (unity gain) and can be used as a test point for system  
calibration.  
Emergency Bypass: This is an extremely powerful feature. If there  
should ever be a problem with the DCM or system cabling, you have  
the ability to bypass all of the DCM active circuitry and get sound to  
the center channel. In the NORMAL position, the DCM performs  
normal monitor and crossover functions. In the EMERGENCY  
position, the PROC center channel signal is routed to a passive  
crossover (no power is required), and then to the center channel  
amplifier. There are level adjustments on the rear panel for balanc-  
ing the high frequency and low frequency output level.  
14  
HARDWARE DESCRIPTION- Rear Panel  
REAR PANEL  
Amplifier DataPorts: One QSC amplifier DataPort includes all connections required to send two  
channels of audio from the DCM to the amplifier input circuitry, and current and voltage information  
back from the two speaker terminal outputs. Also included on this connector is remote on/standby  
control of the amplifier which allows the DCM to act as a master system power controller.  
Custom-length DataPort cables with individually shielded-pair construction are available from QSC’s  
Technical Services Group.  
The maximum output configuration on the DCM-1 is a 6 ch / 2-way, the maximum on the DCM-2 is a 6  
ch / 3-way, and the maximum output configuration on the DCM-3 is a 8 ch / 3 way. In addition, many  
parallel outputs (with separate processing) are included for additional theater configuration flexibility.  
The rear panel labeling on the DCM has all of the information required by an audio installer. When  
starting, write down the EXACT SPEAKER CONFIGURATION (for example, 8 channel, Tri-amp with 3  
surrounds and 4 subs). Now you can follow the rear panel text which shows both channel position (L or  
C or R, etc) and the frequency output (LO, MID, HI, etc). Connect the L-LO output to the correct amplifier  
driving the left positional speaker’s low frequency transducer, and L-HI to the amplifier driving the same  
speaker’s high frequency transducer, etc.  
WARNING: Incorrect frequency connections can damage transducers. Physically  
verify proper connections AND listen to each individual transducer at very low  
volume before applying full audio power.  
TYPICAL DCM DATAPORT LABELING (DCM-2 shown)-  
15  
HARDWARE DESCRIPTION- Rear Panel  
REAR PANEL (continued)  
From Processor Output: This connection is from the  
cinema processor, and is the input source of all film sound  
into the DCM unit. The 25-pin connector is an industry  
standard type and pinout, and will connect into your  
system very easily. These cables are available from  
several cinema supply houses.  
RS-232 Connection: This connects to the RS-232 serial  
port on the host PC. All of the crossover functions and  
many other features can be viewed and modified using  
the DCM Manager control software. Communication  
between the DCM and the PC is done through this  
connection.  
Surround Insert: The insert connector offers an ex-  
tremely simple method of routing the surround signals out  
of the DCM to an external processor box, and then back  
into the DCM for further routing and monitoring.  
Emergency Bypass Levels and Routing: These are  
used to adjust the passive crossover used by the Emer-  
gency Bypass feature. The signal level of the passive  
crossover outputs sent from the DCM to the center  
channel amplifiers can be adjusted to best suit the center  
channel transducer sensitivities. This signal path is only  
active if the front panel Bypass switch is in the Emergency  
position. The BYPASS CROSSOVER MODE switch  
(DCM-2 and DCM-3 only) internally routes the Center  
channel input signal through the 2-way passive crossover  
or the 3 way passive crossover.  
The BI-AMP ROUTING switch (DCM-2 and DCM-3 only)  
routes the center channel low signal through CH1 of  
DataPort B when in position “1”, or routes the center  
channel low signal through CH2 of DataPort C when in  
position “2”. The switch is not active when the BYPASS  
CROSSOVER MODE switch is set to “3WAY”.  
16  
HARDWARE DESCRIPTION- Rear Panel  
REAR PANEL (continued)  
Terminal Strip Connections: The terminal strip in-  
cludes convenient connections for output to a powered  
subwoofer, a Hearing Impaired audio output, and on the  
DCM-2 and 3, a remote control on/off logic connection  
(EX MODE) for the surround decoder system.  
SUB OUT provides the exact same signal as the  
subwoofer output used on DataPort G. It is assumed  
that you use either DataPort G or the terminal strip  
connection, but not both at the same time. This  
connection cannot be monitored or include any of the  
Fault Analysis functions because there are no connec-  
tions back from this external speaker.  
DCM-1 Terminal Strip Connections  
HEARING IMPAIRED OUT is a single mono audio  
output which contains a mix of the L, C, and R  
positional signals (Center = +6db compared to L&R).  
This is usually connected to a special cinema system  
which supplies headphones to people with hearing  
difficulties. This can also be used as an input signal  
to a powered speaker for remote monitoring of basic  
L/C/R signals in larger projection booths.  
DCM-2 and -3 Terminal Strip Connections  
EX MODE- On the DCM-2 and 3, this connection on  
the terminal strip allows a remote on/off signal to  
come from an external surround decoder. This routes  
the surround signals (I/O) to the “TO SURROUND EX  
DECODER” connector or directly to the DCM  
DataPort connections.  
IEC-type AC Power Cord Receptacle: The power  
receptacle accepts a standard IEC power cable. The DCM  
uses a switching power supply that accepts a wide range  
of AC voltage. 85 to 260 VAC (50/60 Hz.) is the acceptable  
AC voltage. The IEC connector also houses the fuses for  
the DCM.  
If fuse replacement is required, use only  
Littlefuse #218 001 or Bussman #S5504-1A.  
17  
SOFTWARE DESCRIPTION  
DCM MANAGER WINDOWS SOFTWARE  
To access the powerful crossover and system calibration functions of the DCM  
hardware, you must use the DCM Manager control software. A 9-pin male to  
female serial data cable is also needed to connect your PC to the DCM. One of  
the computers available COM ports (RS-232) provides communications between  
the DCM Manager software and the DCM hardware. The PC must meet the  
minimum System Requirements outlined on page 5.  
A typical cinema installation should require this setup procedure ONLY during the  
initial installation of the system. One particular advantage of the DCM Manager  
software and DCM hardware is the ability to calibrate one DCM-based cinema system and easily download  
ALL of these settings to any number of additional DCM units in venues that are similarly equipped.  
To aid in calibrating the crossover settings, the DCM Manager control software includes a database includ-  
ing many well known cinema speakers. This data will automatically set the DSP filters and transducer  
alignment delay settings within the DCM hardware according to the settings recommended by the speaker  
manufacturer for optimum sound performance. Select speakers for each of the physical locations (L,C,R, SL,  
SR, SUB), and a large portion of the system calibration is finished!  
NOTE: QSC updates these files regularly as new models are introduced from speaker manufacturers or  
settings are improved. Visit our website http//:www.qscaudio.com for the latest cinema products  
information and technical support.  
SOFTWARE INSTALLATION  
• Start the PC.  
• Exit any programs that may be running.  
• Insert the QSC DCM Manager CD in the CD-ROM drive and close the drive.  
• The installation routine will automatically start. Follow the instructions on screen.  
• If the install does not automatically start, select Run from the Windows Start menu, specify the appropri-  
ate drive and select DCMsetup.exe; the installation routine will start.  
STARTING THE PROGRAM  
• Connect the 9-pin serial data cable between the PC and the DCM.  
• When the software is installed, a DCM Manager icon is placed on your computer’s desktop. Double-click  
on this icon to launch the DCM Manager program.  
• The DCM Manager program can also be launched using the Windows Start/Programs selection.  
USING THE DCM MANAGER SOFTWARE  
• After launching the DCM Manager program, click on the Help menu item for a full-featured software help  
system.  
18  
INSTALLATION- Rack Mounting  
RACK MOUNTING  
Rack mounting of the DCM is optional. Four, self-adhesive rubber feet are included with your DCM for non-  
rack mount applications. If using the DCM in non-rackmount applications, we recommend the rubber feet be  
installed on the bottom of your DCM to minimize the chances of scratching any supporting surface. To use  
the self-adhesive feet: peel off the protective backing from the foot, place near one of the corners on the  
bottom, and press firmly to activate the pressure-sensitive adhesive.  
If rack mounting the DCM, secure the DCM to the rack rails using four machine screws and washers of the  
proper size. Most US rack equipment accepts #10-32 machines screws; length used depends upon applica-  
tion. The DCM will require 3-RU (rack units) of space.  
To rack mount your DCM:  
1- select mounting location  
2- have an assistant support the DCM in its mounting location  
3- secure the two bottom screws first; do not fully tighten yet  
4- secure the top two screws, do not fully tighten yet  
5- “fine tune” the DCM up, down, right, or left as required and tighten the four mounting screws  
19  
INSTALLATION- Rear Rack Ears (optional accessory)  
SUPPORTING THE REAR OF THE DCM (requires optional hardware)  
For mobile and touring use, it is extremely important to support the rear of the DCM. The chassis and rack  
can be damaged if the DCM is not properly supported. Unless the DCM is being installed in its final, fixed  
location, QSC strongly recommends supporting the rear of the unit. Rear rack ears, required hardware, and  
a separate instruction sheet are available from QSC’s Technical Services Group (part number FG-000031-  
00).  
Attaching Rear Rack Ears  
Method 1  
The DCM is first installed from the  
front of the rack and secured to the  
front rack rails. The rear ears are  
then secured to the DCM using two  
machine screws. The ears are  
secured to the rails using regular  
rack hardware.  
Method 2  
The DCM is first installed from the  
front of the rack and secured to the  
front rack rails. Temporarily secure  
the rear ears to the rear rack rails  
and select the appropriate mounting  
position for the “pin”. Remove the  
rear ears and install the locator pins  
securely. Use of thread-locking is  
recommended for high-vibration  
installations.  
20  
INSTALLATION- Connections: General Information and AC Mains  
CONNECTIONS  
Making the required connections to the DCM is simple. Just make sure that you have all of the correct  
cables. “Mass-termination” connectors are used wherever possible. This reduces installation time from  
hours to minutes and makes any required connection changes fast, easy, and reliable.  
REQUIRED CABLES (typical system)  
1- IEC-style AC power cord (included with the DCM)  
2- QSC DataPort cable for every amplifier (8, 11, or 15 cables depending upon model)  
3- Cinema Processor cable (DB25 male-male)  
4- RS-232 cable (DB9 male-female, used only during setup with the DCM Manager software)  
5- Surround EX Decoder cable  
6- Shielded audio cable for Hearing Impaired and Powered Subwoofer outputs (if used)  
AC MAINS CONNECTION  
Before plugging your DCM into the AC mains, verify proper operating voltage. The serial number sticker  
located on the rear of the DCM has the rated operating voltage information printed on it. Locate the sticker,  
note the rated voltage, and ensure the AC circuit you intend to use is properly rated.  
Locate the IEC-style AC power cord  
supplied with your DCM. Identify  
the “IEC” end (molded plastic block),  
line it up with the rear panel IEC  
receptacle, and insert it fully.  
IEC-style Molded AC Power Connector-  
Plug the AC plug end of the cable  
into a functioning AC outlet of the  
proper voltage.  
The DCM is equipped with a detachable IEC-style AC  
power cord. To reduce the risk of accidental disconnect,  
secure all power cords in the course of installation.  
21  
INSTALLATION- Connections: RS-232  
RS-232 CONNECTION  
The RS-232 port is used only for setup and system troubleshooting. Connect the 9-pin serial data cable from  
the host PC to this connector on the DCM. Orient the male DB9 connector to match up with the RS-232 port,  
push the connector into the receptacle to seat it, and finger-tighten the retaining screws. Do not use “null-  
modem”-type serial data cables; they will not work with the DCM. Use a “normal” 9-pin serial data cable.  
The other end of the 9-pin serial data cable must be connected to an available RS-232 port on the host PC.  
The PC must have QSC’s DCM Manager software installed on its hard drive. Start the DCM Manger pro-  
gram and verify RS-232 communication between the PC and DCM. Refer to the DCM Manager software  
help system for details.  
Male end to DCM RS-232 Port  
9-pin Serial Data Cable-  
use normal data cable.  
Do not use null-modem  
type cable.  
Female end to host PC RS-232 Port  
RS-232 Pinout-  
Configuration: 9-pin SubD male to 9-pin SubD female normal serial data cable.  
Pin#  
1
2
Signal Description  
Loopback  
Transmit  
3
4
Receive  
Loopback  
5
6
Digital Ground  
Loopback  
7
8
9
Clear to Send  
Request to Send  
(not used)  
22  
INSTALLATION- Connections: DataPort  
DATAPORT CONNECTION  
The QSC DataPort connection carries input signals, amplifier output monitoring signals, remote amplifier  
power on/standby control, amplifier temperature, and more, all on one cable. Each DataPort is clearly  
marked indicating which channel’s amplifier it should be connected to. Follow the back panel labeling.  
Connect each DataPort to its respective amplifier’s DataPort. Finger-tighten the retaining screws on the  
cable connectors; do not overtighten!  
Connect a DataPort cable from each of the DCMs DataPorts to each of the system’s DCA amplifiers.  
Orient the cable’s HD15 male connector  
properly and push the connector onto the  
DCA’s receptacle. Finger-tighten the  
DCM-1 DataPorts shown, other models similar.  
retaining screws to ensure reliable  
connection. Connect the other end of the  
cable to the DataPort on the correspond-  
ing channel’s DCA amplifier.  
DataPort Pinout-  
Configuration: 15-pin SubD (high-density)  
male to 15-pin SubD (high-density) male.  
QSC DataPort Cable  
Pin #  
1
2
Signal Description  
Ch. 1 Minus (-) Signal  
AC Standby Control  
3
4
5
V- MON Ch. 1 and Subcode 1  
I- MON Ch. 1 and Subcode 2  
Clip/Protect Ch. 1  
6
7
Hard Ground  
Ch. 1 Plus (+) Signal  
8
9
Ch. 2 Plus (+) Signal  
+15V from Amplifier  
Data Reference Ground  
Ch. 2 Minus (-) Signal  
Amplifier IDR (Model ID)  
V- MON Ch. 2 and Subcode 3  
I- MON Ch. 2 and Subcode 4  
Clip/Protect Ch. 2  
10  
11  
12  
13  
14  
15  
Use QSC DataPort cables. Contact QSC’s Techni-  
cal Services Group if you would like to purchase  
standard length DataPort cables or specially  
made custom length cables that use shielded audio-pairs  
for the best possible performance.  
23  
INSTALLATION- Connections: Cinema Processor  
CINEMA PROCESSOR CONNECTION  
Audio signals are input to the DCM via the FROM  
PROCESSOR OUTPUT connection. This DB25-type  
connection conforms to cinema industry standard pinout.  
Most common cinema processors use this DB25 connec-  
tion standard, making connection to the DCM simple.  
Orient the DB25-type connector properly, push gently to  
seat the pins, then finger-tighten the retaining screws.  
Cinema processors that do not use standard DB25-type connection typically have adapter cables available.  
Check with the processor manufacturer. We recommended that you purchase a standard 25-pin cable from  
any of the well known cinema industry cable suppliers.  
FROM PROCESSOR OUT Pinout-  
Configuration: 25-pin SubD male to 25-pin SubD  
male.  
Pin #  
1
2
Signal Description  
Chassis Ground  
Left +  
3
4
5
Left Center -  
Chassis Ground  
Center +  
6
7
8
Right Center -  
Chassis Ground  
Right +  
9
Chassis Ground  
Surround Left -  
Surround Right -  
Subwoofer -  
Chassis Ground  
Left -  
Chassis Ground  
Left Center +  
Center -  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
Chassis Ground  
Right Center +  
Right -  
(not used)  
Chassis Ground  
Surround Left +  
Surround Right +  
Subwoofer +  
24  
INSTALLATION- Connections: Hearing Impaired, Powered Subwoofer  
HEARING IMPAIRED CONNECTION  
The Hearing Impaired output signal  
is available on the screw terminal  
connector on the rear of the DCM.  
The output signal is similar to  
levels that are output from a  
standard CD player.  
DCM-1 Terminals  
DCM-2 and -3 Terminals  
Output Level  
-11.8 dBu  
(200 mVrms)  
Impedance  
50 ohms  
( 5%)  
Connect other end of cable according to  
equipment manufacturer’s instructions.  
Use balanced audio connections and high-quality, shielded, balanced audio  
cable for interconnecting the DCM and Hearing Impaired equipment. Balanced  
connections are less prone to noise pick-up than unbalanced connections.  
POWERED SUBWOOFER CONNECTION  
Screw terminal connections make it DCM-1 Terminals  
DCM-2 and -3 Terminals  
possible to send a balanced signal  
to a powered subwoofer. This  
signal is balanced and the circuitry  
is designed for long cable runs from  
the projection booth to the  
theater screen. The high-pass  
filtering and level adjustments are  
done by the DCM unit.  
NOTE: There will be no fault  
analysis or output audio monitoring  
available for the sub channel signal  
if this connection  
is used.  
Connect other end of cable according to  
equipment manufacturer’s instructions.  
Use balanced audio connections and high-quality, shielded, balanced audio  
cable for interconnecting the DCM and Powered Subwoofer equipment. Balanced  
connections are less prone to noise pick-up than unbalanced connections.  
25  
INSTALLATION- Connections: Surround Insert  
SURROUND INSERT CONNECTION  
DCM-1 Surround Insert Connector  
and Selector Switch  
Surround insert connections are provided for  
connection to a Dolby Surround Processor. The  
surround insert connections are made using the  
TO SURROUND EX DECODER connection.  
Connect a cable between this connector and an  
external processor such as the Dolby SA-10.  
Signals will be routed out of the DCM to the  
processor and back into the DCM for output to the  
amplifiers.  
DCM-2 and -3 Surround Insert Connector  
TO SURROUND EX DECODER Pinout-  
Configuration (typical): 9-pin SubD female on DCM end to  
loose wires attaching to surround processor’s terminal strip  
inputs and outputs  
Pin#  
Signal Description  
Surround Left Send  
Surround Right Send  
Signal Ground  
Surround Left Return  
Surround Right Return  
Signal Ground  
Signal Ground  
Surround Back Left Return  
Surround Back Right Return  
1
2
3
4
5
6
7
8
9
26  
INSTALLATION- System Calibration  
SYSTEM CALIBRATION  
When installing a typical cinema sound system, most of the calibration involves the Cinema Processor.  
Refer to the user manual for the Cinema Processor that you are using.  
WARNING: Turn the Gain Controls on all of the system’s amplifiers  
all the way down until crossover settings and levels are verified!  
Connect a PC computer to the RS-232 connector, turn on the DCM unit, load the DCM Manager software  
and either load a full configuration file (if this theater uses the exact same settings as another theater), or  
select and enter all of the new data.  
The General, Amp, Speaker, and DSP Settings tabs must all be set correctly and downloaded to the DCM for  
the system to function properly.  
Once all system and crossover settings are correct in the DCM Manager software, you are ready to start  
calibration.  
1. Theater - audio level adjustments  
The combination of QSC amplifiers and speakers contained in the DCM Manager database will require little  
or no DCM adjustment. Transducer sensitivity imbalances within the speakers have been compensated for  
by the factory recommended crossover settings. If you are using a powered subwoofer, or a speaker not  
contained in the factory supplied speaker database, you may need to make level adjustments.  
DCM-1 Bypass Level Controls  
2. Emergency Bypass Levels  
When the emergency bypass switch on the front  
panel of the DCM unit is activated, a passive  
crossover is used to divide the center channel  
audio signal into either a 2-way signal (high  
frequency and low frequency), or a 3-way signal  
(DCM-2 and DCM-3 only). The relative volumes of  
these signals can be adjusted on the rear panel of  
the DCM unit. Feed pink noise into the center  
channel input, compare the center channel sound  
while the front panel switch is in the Normal  
position to the sound while in the Emergency  
position. While in the bypassed position, adjust  
the potentiometers to most closely match the  
normal position sound.  
DCM-2 and -3 Bypass Level Controls  
27  
INSTALLATION- System Calibration  
3. Monitoring - audio mix adjustments  
The DCM Manager software allows balancing of the high/low or high/mid/low signals being fed to the  
front panel monitor speaker. Input pink noise into all of the DCM input channels and select individual  
channels using the DCM front panel buttons.  
Select the surround channels first to make a reference level (the DCM contains no processing of these  
channels). Now select other channels one at a time and balance these gain settings for a sound level  
similar to the surround channels.  
4. Speaker Frequency adjustments  
The manufacturer of any loudspeaker will be able to supply you with recommended crossover settings. The  
DCM offers additional filters (high pass, parametric EQ, screen EQ, and Horn EQ), driver and channel delay,  
polarity, and gain adjustments which can be used as additional compensation for speaker and installation  
characteristics.  
WARNING: Inappropriate crossover settings can damage speakers!  
5. Setting Delay Times  
Driver delay settings compensate for the physical displacement between transducer centers within one  
speaker. Consult the speaker manufacturer for help in determining this setting. Channel delay compen-  
sates for the distance that a speaker is located from the screen. We have included some screen delay  
adjustment, but most typical theaters will not need to use this because surround channels are delayed  
coming from the cinema processor. Consult an acoustic consultant for the proper calibration method, or  
experiment until the sound from the screen together with sound from the surround speakers sounds more  
“clear”.  
28  
TROUBLESHOOTING  
If the DCM Manager program is unable to communicate with the DCM hardware...  
• Verify the RS-232 cable connections. Re-seat each cable-end and finger-tighten connector retaining  
screws.  
• Make sure the 9-pin serial data cable (RS-232 cable) is a normal type cable. “Null-modem” or other  
“special” cable will not work with the DCM.  
• Try a known-good serial data cable, if possible.  
• Verify the COM port selection in the DCM Manager program. Port selection is automatic, but it is possible  
that incorrect auto-selection is preventing communication.  
• Confirm the serial port (COM port, RS-232 port) you are using is operating properly. Windows has provi-  
sions for checking hardware in the Windows Control Panel. Refer to the Windows help system for more  
information.  
• Cycle the power of both the PC and the DCM.  
• Check that no other program or utility is using the specified COM port.  
If there is no audio from the front panel Monitor Speaker....  
• Check the Monitor Volume control; it should be set to a useful level, not fully counterclockwise.  
• Verify the desired active monitor source is selected by pressing the AMPS/PROC selector button and  
observing the illuminated LEDs beneath channels selected for monitoring. Select or deselect your desired  
monitor sources.  
• Try just selecting the center channel of the Cinema Processor input (select PROC, then select C using the  
front panel push-button controls). If there is a center channel input signal connected to the FROM PROCES-  
SOR OUTPUT connector on the rear of the DCM, it should be audible now. If not, continue with the next  
step.  
• Verify the connections of the Cinema Processor cable. This is the cable that connects the Cinema  
Processor’s outputs to the DCM’s inputs (the FROM PROCESSOR OUTPUT connector). Re-seat each cable-  
end and finger-tighten connector retaining screws.  
• Make sure that an active film score is playing and the center channel output of the Cinema Processor is  
functioning.  
• If the sound is audible, but all attempts to get it louder fail, connect the DCM to a PC running DCM  
Manager software and check the Monitor Gain Levels settings on the Mute/Monitor tab. These settings  
have an attenuation range of 0 to -16 dB.  
29  
TROUBLESHOOTING  
If some of the front panel LEDs don’t illuminate....  
• The DCM will only select and monitor amplifier channels that have been enabled using the DCM Man-  
ager program. The front panel LEDs and audio monitoring only allow use of channels set in the software.  
Connect the host PC to the DCM and run the DCM Manager program. Upload the current configuration and  
check the settings in the General tab/ Installed Outputs section. Make any required changes and download  
to the DCM. Save your file and verify proper front panel LED operation.  
If no sound in the theater...  
• Verify the Cinema Processor is providing active inputs to the DCM by monitoring the PROC inputs (see  
pages 11 and 12 if you are unsure of how to select audio to monitor).  
- If PROC inputs are active, then monitor the AMPS outputs (next step).  
- If PROC inputs are not active, check the cable between the DCM and the Cinema Processor or the  
Cinema Processor itself.  
• Verify the amplifiers outputs by monitoring the AMPS outputs.  
- If no amplifier audio, check that the amplifiers are turned on and their gain controls are set to  
some useful level (not fully counter-clockwise or minimum).  
- Also check the DCM front panel LOAD FAULT LED; if it is illuminated, press the DIAGNOSTICS  
button and an LED will light above any channel indicator that has an open or shorted speaker cable.  
Use standard audio troubleshooting techniques to isolate which of the amplifier channels may have  
the fault.  
- If the LOAD FAULT LED is not illuminated, switch the BYPASS switch to the EMERGENCY position  
and verify center channel audio is present. If it is, you know that the cables, amplifier, and speaker  
for the center channel are okay. If you switch this back and still have no sound, check the DCM  
configuration file for proper signal routing using the DCM Manager software.  
If one audio channel is missing ...  
• Verify the amplifier for the respective channel is on and its gain controls set to a useful setting.  
• Verify the DataPort cable for the respective amplifier is seated properly and secured to its respective  
connectors.  
• Verify none of the channels are muted in the DCM Manager configuration. Connect with the DCM Man-  
ager software and upload the configuration to the host PC. See if the MUTE tab shows any channels muted;  
correct any settings as required. Check the configuration file for proper signal routing.  
30  
TROUBLESHOOTING  
If theater audio is distorted ...  
• Verify that the DCM Input Clip LED is not lit. If it is, the cinema processor output signal needs to be  
turned down.  
•If any of the amplifier CLIP warning LEDs are illuminating, the output level of the DCM must be reduced or  
amplifier input sensitivity must be reduced.  
-DCM output level is adjusted using the DCM Manager software. Determine which channel’s  
amplifier is clipping and make the necessary gain adjustments. This is done in the DSP Settings  
tab. These gain settings compensate for driver sensitivity differences, so all the high and low (or  
high, mid, low) gains should remain the same number of dB apart (compared to their factory  
setting). There is no surround channel gain adjustment in the DCM.  
-Amplifier input sensitivity adjustment: Refer to amplifier owner’s manual.  
If switching the BYPASS to EMERGENCY does not restore sound to the center channel...  
• Verify the DCM is receiving input signals from the Cinema Processor.  
• Verify connections from the Cinema Processor to the DCM.  
• Verify connections from the DCM to the center channel amplifier.  
• Verify the Cinema Processor and center channel amplifier are ON and functioning.  
• Verify the center channel amplifiers Gain controls are set to a usable level.  
• Verify center channel amplifier speaker connections and speaker condition.  
NOTE: If the DCM unit is okay, place the Bypass switch back to the NORMAL position and the  
Load Fault indicator will light (after a few minutes) if there was an open- or short-circuit in the  
speaker cables.  
NOTE: The Emergency Bypass circuitry in the DCM does not require power to operate. Even if the  
DCM loses power, signals can be bypassed to the center channel as long as the remaining required  
equipment is functioning properly.  
If the DCM fails to turn on when the Power switch is set to the “on” position....  
• Check the AC power cord and ensure both ends are fully inserted in their respective sockets.  
• Check that the AC circuit being used is functioning. Test with a lamp or other known-good device.  
• Verify the condition of the fuses. They are located in the rear panel IEC power connector. Pry the  
cover of the fuse holder, as shown, below. Inspect the fuses and replace if necessary.  
If fuse replacement is required, use only  
Littlefuse #218 001 or Bussman #S5504-1A.  
31  
SPECIFICATIONS  
DCM Inputs, Screen Channels and Subwoofer  
Input Stage Type  
Active balanced  
20k ohms  
Input Impedance  
Maximum Input Level  
A-to-D Conversion  
+14.2 dBu (4.0 Vrms)  
24-bit delta-sigma 128x oversampled  
(analog subwoofer on DCM-1)  
Hardwire pass-thru to DataPort Outputs  
(via Surround-EX insert)  
Surround Channels  
DataPort Outputs  
Screen Channels  
Output Adjustment  
Dynamic Range  
+6 to -18 dB in 0.1 dB steps  
99 dB  
THD+N at +12 dBu Input Level  
Frequency Response  
D-to-A Conversion  
Filter Topology  
0.02%, 20 hertz to 20 kilohertz, all filters flat  
20 hertz to 20 kilohertz  
24-bit delta-sigma 128x oversampled  
24-bit digital IIR  
Subwoofer  
Output Adjustment  
Dynamic Range  
+3 to -18 dB in 0.1 dB steps  
99 dB  
THD+N at +12 dBu Input Level  
Frequency Response  
Filter Topology  
0.02%, 20 hertz to 20 kilohertz, all filters flat  
20 hertz to 20 kilohertz  
DCM-2 and DCM-3: 24-bit digital IIR  
DCM-1: digitally controlled analog  
Surround Channels  
Hardwire pass-thru from processor input  
(via Surround-EX insert)  
Emergency Bypass Crossover  
Filter Type  
First-order Butterworth, 2- or 3-way  
-6 to -24 dB  
Attenuation Range (trim pot)  
Subwoofer Output (screw terms.)  
Output Stage Type  
Single-ended balanced impedance  
50 ohms  
Output Impedance  
Maximum Output Level  
Loading Requirements  
+14.2 dBu (4.0 Vrms)  
Rmin= 2k ohms, Cmax= 4 nanoFarads  
32  
SPECIFICATIONS  
Hearing Impaired Output  
Output Stage Type  
Single-ended balanced impedance  
50 ohms  
Output Impedance  
Nominal Output Level  
Loading Requirements  
-11.8 dBu (200 mVrms)  
Rmin= 2k ohms, Cmax= 4 nanoFarads  
Monitor Speaker  
Driver  
4.5-inch full-range  
10 watt class AB  
Amplifier  
Frequency Response  
Dynamic Processing  
70 hertz to 15 kilohertz ( 2 dB)  
1.4:1 compression  
Dimensions  
Weight  
19" (wide) x 5.25" (high) x 14" (deep)  
17.3 pounds  
Line Voltage  
Fuse  
85 VAC - 260 VAC, 50/60 Hz  
Littlefuse #218 001 or Bussman #S5504-1A (250 Volt, 1 Amp)  
UL 6500, CSA  
Safety Agency Approvals  
EMC Approvals  
FCC Class A  
Connectors  
AC Power-  
IEC style detachable cord receptacle  
9-pin D-sub female receptacle  
25-pin D-sub female receptacle  
DCM-1 Eight 15-pin D-sub HD female receptacles  
DCM-2 Eleven 15-pin D-sub HD female receptacles  
DCM-3 Fifteen 15-pin D-sub HD female receptacles  
9 pin D-sub male receptacle  
RS-232-  
Cinema Processor Input-  
DataPorts-  
Surround EX Insert-  
Surround EX Switching-  
Powered Subwoofer Out-  
Hearing Impaired Out-  
screw terminal  
screw terminals  
screw terminals  
PC Communications  
Baud rate 19,200bps  
33  
WARRANTY INFORMATION & HOW TO CONTACT QSC  
(USA only; other countries, see your dealer or distributor)  
WARRANTY  
Disclaimer  
QSC Audio Products, Inc. is not liable for any damage to speakers, amplifiers, or any other equipment that is  
caused by negligence or improper installation and/or use of this cinema product.  
Product Warranty  
QSC Audio Products, Inc. (“QSC”) guarantees its products to be free from defective material and / or work-  
manship for a period of three (3) years from date of sale, and will replace defective parts and repair mal-  
functioning products under this warranty when the defect occurs under normal installation and use -  
provided the unit is returned to our factory or one of our authorized service stations via pre-paid transporta-  
tion with a copy of proof of purchase (i.e., sales receipt). This warranty provides that the examination of the  
return product must indicate, in our judgment, a manufacturing defect. This warranty does not extend to any  
product which has been subjected to misuse, neglect, accident, improper installation, or where the date  
code has been removed or defaced. QSC shall not be liable for incidental and/or consequential damages.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. This limited warranty is freely transferable during the term of the warranty period.  
HOW TO CONTACT QSC AUDIO PRODUCTS  
Mailing Address:  
QSC Audio Products, Inc.  
1675 MacArthur Boulevard  
Costa Mesa, CA 92626-1468 USA  
Telephone Numbers:  
Main Number  
(714) 754-6175  
(714) 957-7100  
Sales  
Sales & Marketing  
Technical Services Group  
(800) 854-4079 (toll-free in U.S.A. only)  
(714) 957-7150  
(800) 772-2834 (toll-free in U.S.A. only)  
Facsimile Numbers:  
Sales & Marketing FAX  
(714) 754-6174  
Technical Services Group FAX (714) 754-6173  
World Wide Web:  
E-mail:  
34  
This page intentionally left blank.  
QSC Audio Products, Inc. 1675 MacArthur Boulevard Costa Mesa, California 92626 USA  
“QSC” and the QSC logo are registered with the U.S. Patent and Trademark Office.  
©2002 QSC Audio Products, Inc.  

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