HP Hewlett Packard Hewlett Packard Computer Drive 2 SP4 User Manual

application notes  
hp OpenView  
using storage area manager on the storage  
management appliance  
Product Versions: 2.0 SP4; 2.1  
Second Edition (October 2003)  
Part Number: AA-RTEDB-TE  
This document describes how to use HP OpenView Storage Area Manager versions 3.0 or 3.1 with the Storage  
Management Appliance hardware and software (v2.0 SP4 or v2.1). It also includes installation and  
configuration information expressly for HP and other certified service professionals.  
Additional information and other HP OpenView documentation are available at:  
.
About this Document  
About this Document  
These Application Notes provide information about using HP OpenView Storage Area  
Manager software on the HP OpenView Storage Management Appliance (SMA). The purpose  
of this document is to provide supplemental information that is not available in either the  
Storage Area Manager or SMA documentation sets. It does not describe all aspects of  
installation and configuration for either product. Therefore, it is important that you have access  
to and be familiar with the respective product documentation sets in combination with these  
Application Notes.  
This section contains general information about these Application Notes, including:  
Application Notes Contents  
These Application Notes cover the following major topics:  
Intended Audience  
The first two sections of this document, “Overviewand “Storage Area Manager and SMA  
Implementation,are primarily intended for customers who want to use the SMA as the server  
platform for the Storage Area Manager software.  
The remaining sections, on installation and configuration, contain instructions that are needed  
by HP service personnel and third-party partners who are certified to install Storage Area  
Manager on customer systems.  
Note: Storage Area Manager must be installed and configured on customer systems by HP or other  
certified service professionals. Customer installation is not supported.  
Other Related Documentation  
To follow these Application Notes, you should also have the following documents from the  
Storage Management Appliance software v2.0 or v2.1 documentation sets:  
HP OpenView Storage Management Appliance Software Update Installation Card  
HP OpenView Storage Management Appliance Software User Guide  
HP OpenView Storage Management Appliance Software Release Notes  
HP OpenView Storage Management Appliance Software Online Help  
3
     
About this Document  
If you are using Storage Management Appliance software v2.0, you should also have the  
following documents:  
HP OpenView Storage Management Appliance Software v2.0 Service Pack 4 Read Me  
First  
HP OpenView Storage Management Appliance Software v2.0 Service Pack 4 Installation  
Instructions  
You should also have the following documents from the Storage Area Manager documentation  
set:  
HP OpenView Storage Area Manager Installation Guide  
HP OpenView Storage Area Manager Administrator’s Guide  
HP OpenView Storage Area Manager Release Notes  
HP OpenView Storage Area Manager Online Help  
The following are optional documents that are necessary only if you have the devices or  
software they apply to:  
HP StorageWorks HSV Controller Device Plug-In Installation Instructions  
HP StorageWorks Modular Data Router Device Plug-In Installation Instructions  
HP StorageWorks MSA1000 and RA4100 Controller Device Plug-In Installation  
Instructions  
HP SANworks Network View Version 2.0 Installation Guide  
The lists above contain only a portion of all the documentation available for the two products.  
The cited documents and other SMA documentation, such as white papers and specification  
documents, are available on the SMA website at:  
.
Storage Area Manager documentation is available on the SAM website at:  
and the eCare website at:  
.
4
Overview  
Overview  
It is now possible to employ the powerful storage management features of HP OpenView  
Storage Area Manager on the HP OpenView Storage Management Appliance. These two  
products provide diverse management capabilities for your storage area network (SAN).  
Storage Management Appliance software v2.0 supports Storage Area Manager v3.0; Storage  
Management Appliance software v2.1 supports Storage Area Manager v3.0 or v3.1.  
HP OpenView Storage Area Manager  
HP OpenView Storage Area Manager is a client/server software suite that provides centralized  
storage monitoring and management capabilities.  
The Storage Area Manager environment includes a management server, one or more clients,  
and one or more SAN hosts. The management server software can be installed on a  
Windows 2000 server, including now a Storage Management Appliance. The management  
client is a Windows 2000, Windows XP, HP-UX, Linux, or Sun Solaris host on which the  
Storage Area Manager user interface is installed. You access and run Storage Area Manager  
from the management clients. The host agent software is installed on each SAN host to which  
an interconnect or storage device is connected. The host agent enables communication  
between the server and the storage devices. Host agent software can be installed on  
Windows NT, Windows 2000, HP-UX, Tru64 UNIX, IBM AIX, Sun Solaris, and Linux hosts.  
In addition, Storage Area Manager v3.1 host agents are available for Windows 2003,  
Open VMS, and Netware.  
The Storage Area Manager software suite consists of five applications that provide storage  
resource and infrastructure management:  
HP OpenView Storage Node Manager for device management  
HP OpenView Storage Builder for capacity management  
HP OpenView Storage Optimizer for performance management  
HP OpenView Storage Accountant for metering and billing  
HP OpenView Storage Allocater for access control and storage allocation  
More information on Storage Area Manager is available on the SAM website at:  
and the eCare website at:  
.
HP OpenView Storage Management Appliance  
The HP OpenView Storage Management Appliance is a centralized, appliance-based  
monitoring and management solution for the SAN. You can access the SMA software from  
anywhere in the SAN through a supported Web browser (Internet Explorer or Netscape). The  
SMA software lets you organize, configure, and monitor storage components from a single  
Web-based navigation point. The SMA software also provides a launch site for a variety of  
core and optional HP storage management applications, including:  
Command View EVA (previously named HSV Element Manager) for managing and  
configuring RAID array systems that are based on HSV controllers  
HSG Element Manager for managing and configuring RAID array systems that are based  
on HSG controllers  
5
 
Overview  
Enterprise Volume Manager or Business Copy EVA for managing controller-based clone  
and snapshot operations  
Continuous Access EVA for real-time replication between HP StorageWorks enterprise  
virtual arrays  
Secure Path Manager for protecting and managing paths between hosts and storage  
systems  
Storage Provisioner for automated provisioning and monitoring of storage usage  
Proactive Remote Service for automatically notifying HP Customer Support in the event  
of component failure or expected component failure  
In addition, the Storage Management Appliance supports a large number of industry-standard  
applications from HP and third-party vendors, which can optionally be installed on the SMA.  
These include products in the following software categories:  
Backup and Restore  
Antivirus Protection  
Uninterruptible Power Supply  
System Management  
For more information about these qualified products, refer to the appropriate documents at:  
.
Network View and Storage Allocation Reporter Transition  
Network View and Storage Allocation Reporter (SAR) are two value-added applications that  
run on the SMA. HP is transitioning its SAR and Network View customers to the Storage Area  
Manager suite. Table 1 lists HP SANworks software products and their equivalent HP  
OpenView software products.  
Table 1: HP SANworks Applications and HP OpenView Replacement Applications  
HP SANworks  
Storage Allocation Reporter (SAR)  
Network View  
HP OpenView  
Storage Accountant  
Storage Node Manager and  
Storage Optimizer  
Note: Prior to the Storage Area Manager installation process, Network View and Storage  
Allocation Reporter, if present, must be uninstalled so that you can begin using the Storage Area  
Manager applications.  
6
Storage Area Manager and SMA Implementation  
Storage Area Manager and SMA Implementation  
The Storage Area Manager and Storage Management Appliance solution is delivered by  
Storage Area Manager Implementation Service professionals, who install and configure the  
software suite on the SMA. The service provides for trained, experienced, HP-certified  
professionals to conduct the planning, implementation, verification, and demonstration of  
Storage Area Manager within your SAN environment. This ensures that the software is set up  
and configured correctly so you can start managing your storage efficiently in the shortest  
possible time.  
This section discusses special considerations for running Storage Area Manager on the SMA,  
including:  
Storage Management Appliance software v2.0 supports Storage Area Manager v3.0; Storage  
Management Appliance software v2.1 supports Storage Area Manager v3.0 or v3.1. This  
document clearly identifies the configuration procedures required for each version.  
Hardware and Software Requirements  
To successfully install and run Storage Area Manager on the SMA, you need the following:  
Storage Management Appliance II, with an additional 1 GB of memory or  
Storage Management Appliance III  
Storage Area Manager v3.0 (v03.00.03.0021 or later) or v3.1  
Storage Management Appliance software v2.0, with Service Pack 4 or  
Storage Management Appliance software v2.1  
See “Installation Prerequisites” on page 12 for additional requirements.  
When installing Storage Area Manager on an SMA, the maximum recommended  
configuration is 50 hosts and 10,000 host-LUNs.  
Note: The first generation Storage Management Appliance (previously called SANworks  
Management Appliance) cannot be upgraded to run Storage Area Manager. Storage Area  
Manager installation can be performed only on a Storage Management Appliance II or later.  
7
   
Storage Area Manager and SMA Implementation  
Connecting to the SMA  
After Storage Area Manager is installed on the SMA, you can connect to the SMA, either by  
using Terminal Services from a remote system, or by attaching a monitor, keyboard, and  
mouse directly to the SMA. This might be necessary when you need to access the Storage  
Area Manager management server; for example, to perform troubleshooting activities or to  
install required patches and device plug-ins (DPIs).  
Terminal Services is a Microsoft communications program that is enabled on the Storage  
Management Appliance so that you can gain access to it. You should also install Microsoft  
Terminal Services client on your workstation. See the Microsoft website,  
installing and using the Terminal Services client.  
Accessing Storage Area Manager  
After Storage Area Manager is installed on the SMA, and clients and hosts are configured, you  
access and use Storage Area Manager in the usual way by connecting to the server from a  
client. In this way, you have access to all Storage Area Manager functionality. Although you  
cannot use the SMA software to start Storage Area Manager, the SMA interface provides  
access to some Storage Area Manager features, described below.  
When Storage Area Manager is installed, an application icon and description appear on the  
SMA Tools page, as shown in Figure 1.  
Figure 1: Storage Management Appliance Tools page  
Clicking the Storage Area Manager icon connects you to the Storage Area Manager GUI  
downloads page. The GUI downloads page is a feature of Storage Area Manager that lets you  
download client and Manager of Managers software, as well as specify authentication  
information.  
8
   
Storage Area Manager and SMA Implementation  
You can also connect to the Storage Area Manager GUI downloads page using the Configure  
button on the SMA Manage Tools page, as shown in Figure 2.  
Figure 2: Storage Management Appliance Manage Tools page  
In addition, you can use the Manage Tools page to stop and start local Storage Area Manager  
services. This feature provides a convenient method for completely stopping or starting all  
services associated with the Storage Area Manager server.  
Event Notification  
Storage Area Manager and the SMA both have functionality for notifying users when an event  
occurs within the SAN. Both can distinguish the severity of SAN events, and both provide  
various methods for notifying a designated individual. When Storage Area Manager is  
installed on the SMA, these notification systems work independently of each other and  
without conflicts. SMA core events (for example, an SMA shutdown) and audit events (for  
example, users logging on to the SMA) are not received by Storage Area Manager.  
Refer to the Storage Area Manager or the SMA documentation for instructions on setting up  
event notification.  
Licensing  
Storage Area Manager and the SMA use different licensing models that function  
independently of each other.  
When you install Storage Area Manager, you get a 60-day instant on license for the entire  
Storage Area Manager suite. After the 60-day instant on license expires, only those  
applications that have permanent licenses will continue to operate. You must acquire  
permanent licenses if you want to use any of the remaining applications in the Storage Area  
Manager suite. When you need to add licenses, use the Storage Area Manager software, not  
the SMA software.  
9
     
Storage Area Manager and SMA Implementation  
Security  
Storage Area Manager and the SMA software have their own independent security  
infrastructures. Storage Area Manager uses two levels of user authentication: Administrators  
and Guests. The SMA has three levels: Administrators, Operators, and Users. To access both  
Storage Area Manager and SMA, you need to log on to each application separately.  
Databases  
Discovery  
Storage Area Manager and the SMA store data in separate databases. Data cannot be migrated  
between the SMA and Storage Area Manager databases.  
Both Storage Area Manager and the SMA software can be used to perform discoveries. The  
discovery operations and end results are independent of each other. Therefore, to utilize the  
features of either Storage Area Manager or the SMA, you need to perform separate  
discoveries.  
Performing a comprehensive Storage Area Manager discovery in a large configuration has  
been found to negatively affect SMA system response time. See “Performance  
Considerations” for more information.  
Performance Considerations  
In larger configurations, a comprehensive Storage Area Manager discovery can consume  
almost all SMA system resources and take a long time to reach completion. A comprehensive  
Storage Area Manager discovery also slows down SMA operations, such as running a  
discovery in Storage Provisioner or accessing the element managers.  
Degraded performance is not as apparent in smaller environments when running concurrent  
Storage Area Manager and SMA operations. You can perform a comprehensive Storage Area  
Manager discovery without consuming excessive SMA resources.  
Compatibility Between Storage Area Manager and SMA Components  
The applications in the Storage Area Manager suite—Storage Node Manager, Storage Builder,  
Storage Optimizer, Storage Accountant, and Storage Allocater—are compatible with all of the  
SMA core components, as well as with other applications that can reside on the SMA,  
according to the following table:  
Table 2: SMA Application Compatibility with Storage Area Manager  
Storage Area Manager v3.0  
or  
Storage Area Manager v3.0 Storage Area Manager v3.1  
Application  
with SMA software v2.0  
with SMA software v2.1  
Command View EVA  
HSG Element Manager  
v3.0a  
v1.0d, v1.0e  
v4.5  
v3.0a, v3.1  
v1.0f  
Proactive Remote  
Service  
v5.0  
Enterprise Volume  
Manager  
v2.0d  
N/A  
10  
         
Storage Area Manager and SMA Implementation  
Table 2: SMA Application Compatibility with Storage Area Manager (Continued)  
Storage Area Manager v3.0  
or  
Storage Area Manager v3.0 Storage Area Manager v3.1  
Application  
with SMA software v2.0  
with SMA software v2.1  
Business Copy EVA  
Continuous Access EVA  
Secure Path Manager  
Storage Provisioner1  
v2.1a  
1.0  
v2.2  
v1.1  
v4.0c  
v1.2  
v4.0, v4.0b  
v1.0, v1.1  
Network View and Storage Allocation Reporter are not supported when Storage Area Manager  
is installed on the SMA.  
Compatibility Between Storage Allocater and Storage Provisioner  
HP OpenView Storage Allocater is an allocation product in the Storage Area Manager suite.  
Storage Allocater's main focus is to provide host-based, logical unit security management for  
the SAN. It provides the ability to allocate and deallocate storage to or from a host.  
HP OpenView Storage Provisioner is a provisioning application that can optionally be  
installed on the SMA. This software manages both HSG- and HSV-based storage subsystems.  
Storage Provisioner allows storage providers to manage storage as a utility, customize service  
levels, and grant consumers self-service access to storage via quotas. Storage Provisioner also  
creates usage reports to support billing for both storage providers and consumers.  
It is possible to have both of these products installed on the SMA with no technical problems.  
However, if you use both products simultaneously, conflicts and data corruption can occur if  
they attempt to allocate the same storage.  
For example, you can assign a LUN to a host using Storage Allocater. However, if you then  
use Storage Provisioner, the LUN appears to be available and Storage Provisioner could  
reassign the same LUN, causing information to be overwritten.  
Caution: HP recommends, as a best practice, that you use either Storage Allocater or  
Storage Provisioner, but not both, for storage provisioning. If you choose to use both, ensure  
that the two applications do not attempt to manage the same host and storage resource.  
Otherwise, data corruption can occur.  
11  
 
Installing and Uninstalling Storage Area Manager on the SMA  
Installing and Uninstalling Storage Area Manager on the SMA  
Note: Storage Area Manager must be installed and configured on customer systems by HP or other  
certified service professionals. This section is intended for that audience.  
In general, Storage Area Manager installation on the SMA follows the procedures documented  
in the HP OpenView Storage Area Manager Installation Guide.  
This section provides additional installation steps that are specific to the SMA, including the  
following:  
Installation Prerequisites  
Before proceeding with the steps in the remainder of this section, ensure that you have the  
following:  
Storage Management Appliance II or III  
Additional 1 GB of memory, only if using Storage Management Appliance II  
(HP part number: 201694-B21, includes two 512-MB DIMMs)  
Storage Management Appliance software v2.0 or v2.1, installed or on CD-ROM, ordered  
from  
Storage Management Appliance software v2.0 Service Pack 4 (required only if using  
software v2.0), downloaded from  
HP OpenView Storage Management Appliance Software User Guide, available from  
Storage Area Manager v3.0 or v3.1 CD-ROM and any required patches  
HP OpenView Storage Area Manager Installation Guide, available from  
Monitor, keyboard, and optional mouse  
Optional Network View documentation, available from  
Optional Storage Area Manager device plug-ins and associated documentation, available  
12  
   
Installing and Uninstalling Storage Area Manager on the SMA  
Preparing for the Installation  
Before installing Storage Area Manager on the SMA, perform the following steps:  
1. Log on to the Storage Management Appliance.  
Refer to the HP OpenView Storage Management Appliance Software User Guide for  
complete instructions.  
The SMA Home page opens as in Figure 3.  
Figure 3: Storage Management Appliance Software Home page  
2. Verify that the Storage Management Appliance has SMA software v2.0 SP4 or later  
installed on it.  
This information is available by clicking Help on the SMA navigation bar.  
You can order the latest version of the SMA software from  
.
3. Use the SMA software to back up the SMA to a network share.  
Refer to the SMA online help for complete backup instructions.  
4. Verify the SAN environment and perform other pre-installation steps that are required  
prior to a Storage Area Manager implementation, as documented by HP Services.  
Note: Storage Area Manager normally recommends two disk drives for acceptable performance.  
However, when installing Storage Area Manager on a Storage Management Appliance, these are  
not required.  
5. If Network View and/or Storage Allocation Reporter are installed on the SMA, uninstall  
these applications. See the next section, “Uninstalling SANworks Applications,” for more  
information.  
If neither of these products is installed, go to the section titled “Upgrading the SMA II  
Hardware” on page 15.  
13  
   
Installing and Uninstalling Storage Area Manager on the SMA  
Uninstalling SANworks Applications  
If Network View and/or Storage Allocation Reporter are installed on the SMA, uninstall these  
applications before installing Storage Area Manager. If you have both products, perform the  
SAR uninstall first, and then uninstall Network View.  
Uninstalling SAR  
This section describes the steps for uninstalling HP SANworks Storage Allocation Reporter  
from the Storage Management Appliance using the Add/Remove Programs applet. It is  
required only for users who have SAR installed with SMA software v2.0.  
Note: If you have upgraded the SMA software to version 2.1, SAR is automatically uninstalled and  
this procedure is not required.  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Select Start > Settings > Control Panel.  
3. Double-click Add/Remove Programs. The Add/Remove Properties dialog box is  
displayed.  
4. Select Storage Allocation Reporter (version number) from the list, and click  
Add/Remove. The Uninstall Wizard launches.  
5. Click Next, and then click Finish.  
SAR is removed from the computer.  
Uninstalling Network View  
This section is required only for users who have Network View installed on their SMA.  
When you are ready to uninstall Network View from the SMA, you must uninstall the server  
and the individual Network View agents including the Network View Host Agent for Windows  
NT, Windows 2000, Tru64 UNIX, Sun Solaris, OpenVMS, IBM AIX, and HP–UX.  
Keep in mind that you need to uninstall on each computer where the agent or server is  
installed. Instructions for removing host agents are documented in the Network View  
Installation Guide. This document is available at  
.
Uninstalling the Network View Server  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Stop the SNMP service before you uninstall the SANworks SNMPagent.  
At the C: prompt, enter net stop snmpto stop the service. The following output is a  
sample list only:  
The following services are dependent on the SNMP Service. Stopping the  
SNMP Service will also stop these services:  
Compaq Web Agent  
Compaq Foundation Agents  
Compaq Storage Agents  
Compaq Server Agents  
Compaq NIC Agents  
Do you want to continue this operation? (Y/N)  
14  
 
Installing and Uninstalling Storage Area Manager on the SMA  
3. Press Y to proceed.  
4. Stop the MySQL service.  
At the C: prompt, enter net stop mysql.  
5. Remove the MySQL service by running the command:  
c:\mysql\bin\mysqld -remove  
6. Double-click Add/Remove Programs.  
The Add/Remove Properties dialog box is displayed. The list of currently installed  
programs includes the following Network View components:  
ElementMgr  
MySQL Server and Clients 3.23  
NetworkView Wrapper, Network View 2.0b-SP1, Network View 2.0b-SP2, or  
Network View 2.0b-SP3  
SANworks NetworkView  
SANworks SNMPagent  
7. You must uninstall these components in the order given below. Select the particular  
component and click Change/Remove.  
a. SANworks NetworkView  
b. SANworks SNMPagent  
c. ElementMgr  
d. NetworkView Wrapper, Network View 2.0b-SP1, Network View 2.0b-SP2, or  
Network View 2.0b-SP3  
e. MySQL Server and Clients 3.23  
8. Remove extra MySql files, folders and subfolders by running the command:  
rd c:\mysql /s /q  
9. Restart the SMA.  
After you uninstall the Network View server, remove all host agents following the instructions  
in the Network View Installation Guide.  
Upgrading the SMA II Hardware  
To optimize Storage Area Manager performance on the SMA II, an additional 1 GB of  
memory is required. Additional memory is not required for the SMA III.  
1. Shut down, power off, and unplug the SMA.  
2. Upgrade the memory of the SMA II from 1 GB to 2 GB.  
Use HP part number: 201694-B21 (includes two 512-MB DIMMs).  
3. Restart the SMA.  
15  
 
Installing and Uninstalling Storage Area Manager on the SMA  
Installing Storage Area Manager  
Use the Storage Area Manager CD-ROM to perform installation, not the SMA software.  
1. Attach a monitor, keyboard, and optional mouse to the SMA.  
2. Insert the Storage Area Manager installation CD into the SMA DVD or CD-ROM drive.  
Note: HP strongly recommends installing Storage Area Manager directly on the SMA using the  
CD-ROM. It is not possible to install Storage Area Manager from a network share if you connect to  
the SMA using Terminal Services or a remote desktop connection.  
3. Follow the instructions in the HP OpenView Storage Area Manager Installation Guide to  
install the Storage Area Manager server software on the SMA.  
Note: If the SMA does not have 10 MB of free disk space, a message is displayed stating there is  
not enough disk space to locate the database directory and backup directory on the same physical  
drive. You can ignore this message.  
4. Install any required Storage Area Manager patches.  
Patches are available from the following website:  
.
5. Optionally, install any or all of the following StorageWorks device plug-ins (DPIs),  
depending on your hardware environment:  
HSV Controller DPI  
Refer to the HP StorageWorks HSV Controller Device Plug-In Installation  
Instructions.  
Modular Data Router DPI  
Refer to the HP StorageWorks Modular Data Router Device Plug-In Installation  
Instructions.  
MSA1000 and RA4100 Controller DPI  
Refer to the HP StorageWorks MSA1000 and RA4100 Controller Device Plug-In  
Installation Instructions.  
Plug-ins allow Storage Area Manager to discover and manage supported devices, such as  
the HSV Controller for the EVA storage array. Device plug-ins and supporting  
documentation are available from the following website:  
.
The DPI for the HSG Controller is available on the Storage Area Manager installation  
CD-ROM and is automatically installed. HP recommends that you routinely check the DPI  
website for updates.  
16  
 
Installing and Uninstalling Storage Area Manager on the SMA  
6. Following the instructions in the HP OpenView Storage Area Manager Installation Guide,  
continue with Storage Area Manager installation (server, clients, and SAN hosts) until it is  
complete.  
Note: You can install the Storage Area Manager host agent software on an SMA running software  
version 2.1. The host agent on the SMA does not monitor and manage storage because the SMA is  
not directly attached to storage devices. However, installing the host agent on the SMA allows  
Storage Area Manager to recognize the SMA as a known system in the SAN.  
HP does not support installing the Storage Area Manager host agent software on the SMA if you are  
running software version 2.0.  
7. Disconnect the monitor, keyboard, and/or mouse.  
Note: HP recommends that you install the Storage Area Manager client software on a system  
separate from the SMA and that you manage the Storage Area Manager server from that client  
system.  
Registering the Storage Area Manager Service with the SMA  
The last step in completing installation is to register the Storage Area Manager service with  
the SMA. This procedure allows you to start and stop services for the Storage Area Manager  
server by using the SMA Manage Tools page.  
See the appropriate procedure depending on your Storage Management Appliance software  
version.  
Storage Area Manager Service Registration with SMA Software v2.0  
To register the Storage Area Manager v3.0 service with Storage Management Appliance  
software v2.0:  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Create a new text file named sam.ini in the C:\Filestore directory on the SMA and enter  
the following lines:  
[Storage Area Manager]  
HP OpenView SAM Bridge  
HP OpenView SAM Embedded DB  
HP OpenView SAM ManagementServer  
3. Execute the command:  
C:\Filestore\fixupservice.exe “C:\Filestore\sam.ini”  
The service is registered.  
4. Disconnect the monitor, keyboard, and/or mouse, if used.  
17  
   
Installing and Uninstalling Storage Area Manager on the SMA  
Storage Area Manager Service Registration with SMA Software v2.1  
To register the Storage Area Manager v3.0 or v3.1 service with Storage Management  
Appliance software v2.1:  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Execute the command:  
“C:\Program Files\Compaq\SANworks\Appliance Manager\bin\configservices”  
service.ini “[Storage Area Manager]”  
You can ignore the following statement that appears after completion of this command:  
Deleting application: Storage Area Manager.  
3. If you have not installed the host agent on the SMA, execute the following command:  
“C:\Program Files\Compaq\SANworks\Appliance Manager\bin\configservices”  
service.ini “[Storage Area Manager]:HP OpenView SAM Bridge:HP OpenView SAM  
Embedded DB:HP OpenView SAM ManagementServer”  
The service is registered.  
4. If you have installed the host agent on the SMA, execute the following command:  
“C:\Program Files\Compaq\SANworks\Appliance Manager\bin\configservices”  
service.ini “[Storage Area Manager]:HP OpenView SAM Bridge:HP OpenView SAM  
Embedded DB:HP OpenView SAM ManagementServer:HP OpenView SAM HostAgent:HP  
OpenView SAM OpenDial”  
The service is registered.  
5. Disconnect the monitor, keyboard, and/or mouse, if used.  
Configuring a Fixed IP Address  
To use Storage Area Manager, you must configure the Storage Management Appliance to use  
a fixed IP address.  
1. On the Storage Area Manager client, open a supported browser and connect to the SMA  
by entering http://appliance name or http://appliance ip address.  
2. Click Settings on the primary navigation bar, and then click Network.  
The Network page displays.  
3. Click Interfaces, choose the Local Area Connection, and then click IP.  
The IP Address Configuration page displays.  
4. Choose Use the following IP settings and enter the IP address, Subnet mask, and Default  
gateway.  
5. Click OK.  
Be sure to click OK before changing settings on the Advanced tab. If you click the  
Advanced tab before you click OK on the General tab and then return to the General tab,  
the fixed IP address you entered reverts back to the DHCP-supplied address.  
The fixed IP address is set and is reflected correctly on the General tab. You can now  
return to the IP Address Configuration page and set the Advanced tab settings.  
6. Reboot the Storage Management Appliance.  
7. Disconnect the monitor, keyboard, and/or mouse, if used.  
18  
 
Installing and Uninstalling Storage Area Manager on the SMA  
Uninstalling Storage Area Manager from the SMA  
No special steps are required to uninstall Storage Area Manager from the SMA. You need to  
connect to the SMA, using either Terminal Services or an attached monitor, keyboard, and  
mouse, and use the Storage Area Manager Uninstall program. Refer to the HP OpenView  
Storage Area Manager Installation Guide for complete instructions, including the required  
removal of the DPIs and host agent software from each SAN host.  
Note: Do not use the SMA software to uninstall Storage Area Manager from the SMA.  
19  
 
SMA Configuration Guidelines  
SMA Configuration Guidelines  
Note: Storage Area Manager must be installed and configured on customer systems by HP or other  
certified service professionals. This section is intended for that audience.  
In general, configuring Storage Area Manager on the SMA follows the procedures  
documented in the HP OpenView Storage Area Manager Installation Guide.  
This section provides additional configuration procedures specific to the SMA, including the  
following:  
Maximum Configuration  
When Storage Area Manager is installed on an SMA, the maximum recommended  
configuration is 50 hosts and 10,000 host-LUNS.  
Performing Backup and Restore Operations  
Storage Area Manager and the Storage Management Appliance have separate backup  
operations and databases.  
Storage Area Manager Backup  
By default, Storage Area Manager backups occur at 11:00 a.m. and 11:00 p.m. You can  
manually back up the Storage Area Manager database by connecting to the Storage  
Management Appliance, using either Terminal Services or an attached monitor, keyboard, and  
mouse, and running the following command:  
“C:\program files\Hewlett-Packard\sanmgr\managementserver\sbin\  
backupdb.cmd”  
If Storage Area Manager is installed in a different directory, change the path accordingly.  
Refer to the Storage Area Manager documentation for complete information on backups.  
20  
       
SMA Configuration Guidelines  
Storage Management Appliance Backup  
Because Storage Area Manager and the SMA maintain separate databases, a backup of the  
SMA will not normally include the Storage Area Manager backup data. If you want to include  
the Storage Area Manager backed-up data in an SMA backup, you must take special steps as  
Configuring the SMA to Back Up Storage Area Manager  
To include the Storage Area Manager backed-up data in an SMA backup, you must include the  
Storage Area Manager backup database path in the SMA backup configuration file,  
osmbackup.conf. The procedures for Storage Area Manager v3.0 and v3.1 are described below  
with examples. If you accepted all of the default settings during installation of Storage Area  
Manager, the examples are accurate for your configuration.  
Storage Area Manager v3.0 backup configuration  
To configure the SMA to include Storage Area Manager v3.0 backups:  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Use Notepad or another text editor to open the file, sanmgr.ini, which resides on the SMA  
(for example, C:\WINNT\sanmgr.ini).  
3. Find the ManagementRoot entry in the sanmgr.ini file to determine the Storage Area  
Manager installation directory path.  
In the example below, the installation directory path is  
C:\program files\Hewlett-Packard\sanmgr\.  
[CheckResult]  
TotalPhysicalMemory=0402046976  
FileSystemType=NTFS  
AcrobatReader=AcroExch.Document  
ProcessorSpeed=0731  
[Setup]  
ManagementRoot=C:\program files\Hewlett-Packard\sanmgr\  
SourceRoot=\\SILCCRLS\RELEASE\SRM_REL\VERSI~A!\CDIMAGE\SAM30-MR\  
hpovsam\  
ProductCode={DB3CBE6B-0715-4214-900F-D6AAA7016C98}  
ProductVersion=03.00.0307.0002  
4. Open the file, solid.ini, located in the managementserver\db installation directory.  
For example:  
C:\program files\Hewlett-Packard\sanmgr\managementserver\db\solid.ini  
21  
     
SMA Configuration Guidelines  
5. Find the BackupDirectory entry in solid.ini to determine the Storage Area Manager  
backup directory path.  
In the example below, the backup directory path is backup, which can be either a relative  
path to the database directory or an absolute path.  
[General]  
;*** BACKUP LOCATION ***  
;
;There is no default location for backups. The backup directory can be  
;given also as parameter to administration command 'backup'.  
;It is recommended to store the backups on a separate physical drive than  
;where the database files reside.  
;Replace '<default_backup_path>' above with the actual directory, where  
;backup files should be stored when 'backup' is started without  
;parameters.  
BackupDirectory=backup  
6. Make backup an absolute path (if it is relative) by appending the relative path to the  
database path.  
For example:  
C:\program files\Hewlett-Packard\sanmgr\managementserver\db\backup  
7. Use Notepad or another text editor to open the SMA configuration file, osmbackup.conf  
(for example, C:\Program Files\Compaq\SANworks\OSM\osmbackup.conf).  
This file begins with the following notation:  
# backup configuration file  
#
# app <appname>  
.
.
.
8. Go to the end of osmbackup.conf and add the following lines:  
app sam  
sam dirtree absolute path of SAM BackupDirectory  
Provide the absolute path specified in step 6. For example, assuming you accepted all the  
defaults during installation, the text you enter is as follows:  
app sam  
sam dirtree C:\program files\Hewlett-Packard\sanmgr\  
managementserver\db\backup  
9. Save the osmbackup.conf file.  
10. Disconnect the monitor, keyboard, and/or mouse, if used.  
22  
 
SMA Configuration Guidelines  
Storage Area Manager v3.1 backup configuration  
When using Storage Area Manager v3.1, the osmbackup.conf file needs modification only if  
you changed the location of the Storage Area Manager backup directory or if you did not  
accept all of the default settings during Storage Area Manager installation.  
To configure the SMA to include Storage Area Manager v3.1 backups:  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Use Notepad or another text editor to open the SMA configuration file, osmbackup.conf  
(for example, C:\Program Files\Compaq\SANworks\OSM\osmbackup.conf).  
This file begins with the following notation:  
# backup configuration file  
#
# app <appname>  
.
.
.
3. Go to the end of osmbackup.conf and change the following line:  
“Storage Area Manager” dirtree “SAM Backup”  
so that it reads as follows:  
“Storage Area Manager” dirtree “C:\program files\  
Hewlett-Packard\sanmgr\managementserver\db\backup”  
4. Save the osmbackup.conf file.  
5. Disconnect the monitor, keyboard, and/or mouse, if used.  
After you update osmbackup.conf with the Storage Area Manager backup path information,  
HP recommends that you back up the file to a network share. Provide the location of the  
backed-up file to an SMA Administrator, to be used, if necessary, to recover a failed SMA.  
Backing Up the Storage Management Appliance  
After completing the procedures in “Configuring the SMA to Back Up Storage Area Manager”  
on page 21 you can back up the SMA database and files. Refer to the SMA online help for  
complete instructions.  
As part of this operation, the SMA also backs up the Storage Area Manager backed-up data  
files.  
Note: You are not able to perform any Storage Area Manager activities at this time because the  
SMA stops Storage Area Manager services during the backup. The SMA automatically restarts  
services after the backup is completed.  
23  
   
SMA Configuration Guidelines  
Restoring the Storage Management Appliance  
If you need to restore the SMA database and files, refer to the SMA online help for complete  
instructions.  
As part of the restore operation, the SMA restores the Storage Area Manager backup files to  
the Storage Area Manager backup directory. To complete the Storage Area Manager restore  
process, see “Restoring Storage Area Manager.”  
Note: You are not able to perform any Storage Area Manager activities at this time because the  
SMA stops Storage Area Manager services during the restore. The SMA automatically restarts  
services after the restore is completed.  
Restoring Storage Area Manager  
To restore the Storage Area Manager database, you must complete a manual process.  
1. Connect to the SMA, either through Terminal Services or by attaching a monitor,  
keyboard, and mouse.  
2. Run the following command:  
“C:\program files\Hewlett-Packard\sanmgr\managementserver\sbin\  
restoredb.cmd”  
This command assumes that Storage Area Manager is installed in the default location. If it  
is installed in a different directory, change the path accordingly.  
3. Disconnect the monitor, keyboard, and/or mouse, if used.  
24  
   
SMA Configuration Guidelines  
Using Storage Area Manager in a Dual-Redundant Fabric Configuration  
Storage Management Appliances are often deployed in dual-redundant Fibre Channel  
environments.  
The Storage Area Manager software is compatible with dual redundancy.  
Using dual-redundant Fibre Channel paths for storage management enables the SMA to have  
redundant control over the SAN, creating an environment with no single point of failure. In  
such a configuration, the SMA has two host bus adapters (HBAs), allowing greater ability to  
provide nonstop management control and monitoring of critical SAN devices.  
Figure 4 shows two fabrics with fiber connections between the SMA, a host, switches, and  
storage devices, including:  
The SMA with two host bus adapters  
A storage host system on which you install the Storage Area Manager host agent software  
An HSG controller pair connected to the fabric through Ports 1 and 2 (top controller) and  
Ports 1 and 2 (bottom controller)  
An HSV controller pair connected to the fabric through Fabric Ports 1 and 2 (top  
controller) and Fabric Ports 1 and 2 (bottom controller)  
Figure 4: Dual-redundant fabric configuration  
For more information, refer to the HP OpenView Storage Management Appliance Software  
High Availability Application Notes, available at  
.
25  
   
SMA Configuration Guidelines  
Storage Area Manager can be successfully installed on the SMA in a dual-redundant  
environment. However, the Storage Area Manager discovery process might show  
dual-redundant configurations as two separate SANs, even though there is only one. In this  
event, Storage Area Manager incorrectly displays duplicate SAN maps with discovered  
devices in one SAN, but not the other. If necessary, you can resolve the error using the  
following procedure:  
1. Delete the devices listed in the Unknown Devices tree in the second SAN map displayed  
by Storage Area Manager.  
2. Run another discovery operation.  
After performing the second discovery, Storage Area Manager will correctly display a  
single SAN.  
Using Modular Data Routers with the SMA  
If you have Modular Data Routers (MDRs) in your SAN, you need to install the Modular Data  
Router DPI to communicate with Storage Area Manager. You also need to install the HP  
StorageWorks Command Console for Tape Controller Management Element Manager on the  
Storage Area Manager server. However, Tape Controller Management (TCM) is not  
compatible with other software on the Storage Management Appliance and should not be  
installed on the SMA. Instead, it must be installed on some other Windows 2000 or  
Windows NT system. This Windows system does not need to be in the SAN, but needs to have  
IP connectivity to the SMA and MDRs in the SAN.  
After installing the TCM Element Manager on the Windows host, use the Storage Area  
Manager application link feature (Tools > Storage Node Manager > Edit Application Link)  
to change the URL that launches TCM.  
Refer to the HP StorageWorks Modular Data Router Device Plug-In Installation Instructions  
and the release notes included with the Modular Data Router DPI for complete details.  
To enable the MDR page to launch from Storage Area Manager after you install TCM on the  
Windows host, you must allow anonymous access to unsecured pages in the System  
Management Home Page. Use the following procedure:  
1. Log on using the administrator account on the System Management Home Page  
(http://ip_addr:2301/), where ip_addr is the IP address of the Windows system where  
TCM is installed. The default password is administrator.  
2. Click the Options link. (On some versions of the System Management Home Page, click  
the Settings tab and then click Options.)  
3. Select Anonymous Access and save the settings.  
The Modular Data Router DPI and supporting documentation are available at  
.
26  
 

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