Handset
Quick Reference
For the Cygnion® CG 2400
Professional Cordless Phone System
DG 200 Handset
Irvine, California
Contents
The Handset Display ..................... 2
The Handset .................................. 3
Getting Started ............................. 4
Calls ............................................ 4
Messages ..................................... 5
Other Features .............................. 7
Voice/Keypad Quick Reference ..... 8
The Handset Display
Menu Tree ................................ 10
Menu Options: Connected Mode ..... 11
Menu Options: Idle Mode .............. 11
Tips for Using CyberGenie ........... 15
Modes of Operation ..................... 16
General Precautions .................... 17
5
The Handset Display
Signal strength
Handset ringer
Battery charge
Text display
Messages
Handset keylock
Off-hook
Signal strength Shows signal strength. When too far away from the base
station, the signal diminishes.
Handset ringer Indicates handset ringer is turned off.
Handset keylock Indicates handset keylock is turned on. (Keylock on
does not stop incoming calls, but only prevents outgoing
calls.)
Off-hook Indicates handset is off-hook. If no call is placed, the
handset eventually returns to the on-hook state and the
icon disappears.
Messages Indicates that messages are waiting in your personal or
system inbox.
Battery Charge Shows remaining battery charge. This icon always
appears.
Text display Changes based on the handset’s state:
Idle mode (no active call) The user’s name and
extension appears.
Call in progress The dialed number appears.
Call ended The duration appears briefly, then the
display returns to idle.
While accessing the menu Current menu option
appears.
6
The Handset
Indicator light
Earpiece
Volume controls
Handset display
CyberGenie key
Headset jack
YES / off-hook
On / off / NO / on-hook
Menu / up-down
Flash hook
Clear / mute
Microphone
Volume controls Press to adjust the earpiece volume. (While on the
handset menu >RingVolume option, press to adjust ring
signal volume.)
YES / off-hook Press to answer a call or send a pre-dialed call.
Menu / up-down Press up or down to activate and navigate the handset
menus.
Flash hook Press to switch between call waiting calls on the same
line (if feature is available), or to answer an incoming call
when handset menu is active.
CyberGenie key Press to start a CyberGenie session.
On / off / NO / on-hook Press and hold to turn phone on or off. When the
handset menu is active, press to return to the previous
menu option.
Clear / mute Press to delete the last character entered on the display.
Press to mute your voice during a call. When in a menu,
press to clear the menu and return to idle.
7
Getting Started
Speech commands
Use CyberGenie to place calls, activate
features, and access other options.
Keypad
Use the keypad to place and receive
calls, make menu selections, activate
features and access other options.
Handset display
Use the handset display menu to
access features and customize the
handset’s operation.
You cannot combine speech and
handset keypad commands in a single
CyberGenie “session.” If you start with
speech then switch to the keypad, the
speech interface becomes inactive
until the current call activity is ended.
Calls
Calls are either external (to an outside
number) or internal (to another
handset or to CyberGenie).
Receive a call
End a call
Press
incoming call.
on the handset to answer an
Press
to end a call.
Place an external call
with the keypad
Pre-dial the number and press
send the call, or
to
Press
to get a dial tone, then dial
the number.
Access CyberGenie
Press
to access the speech
interface. CyberGenie will ask
Who would you like to call?
Call by name with
CyberGenie
To call a number that has been set up
on the computer for voice activation,
press
. When prompted, say the
person’s name. If CyberGenie is not
sure of the name, you will be asked to
confirm it.
8
Place an internal call
Pre-dial the handset extension number
then press
, or
Press
twice, press
. then enter
the extension number.
Cancel
Park a call
Cancel the call by saying No, Don’t;
or Stop.
To park an active call, press
then press
twice,
.
Retrieve a call
To retrieve a call, whether active on
another line or parked, press
once, then press
. Specify which
line to retrieve from (Line 1 or Line 2).
Three-way call
Transfer a call
Use the retrieve function above to
“barge in” (join) a call on another
handset. (See “To set barge-in
control:” on page 82 in your User
Guide to ensure this feature is on for
your system.)
To transfer an active call to another
handset user, press
to
activate the handset menu, then select
>IntCall. Enter the user’s extension
number, then press
and select
>Transfer. (See “Transferring a Call”
on page 167 for more transfer
options.)
Messages
Outgoing voicemail
message
To set up your personal voicemail
greeting:
Tell CyberGenie
1. Press
, then say CyberGenie.
2. When prompted, say Personal
greetings or Personal voicemail
announcement.
Use Keypad
Press
8 1 1
Message
Notification
When new messages are waiting,
CyberGenie notifies you:
9
•
•
The
icon appears on the
handset when you have messages.
If you’ve set up your handset for
this option, the indicator light also
blinks.
•
If set up on the computer, the
handset also notifies you with a
distinctive ring.
Listen to Messages
To hear your messages:
Tell CyberGenie
1. Press
, then say CyberGenie.
2. When prompted, say Check my
new mail or I want my new
messages.
Use Keypad
Press
7 1
After a message plays, you can repeat
it, delete it, or go to another message
without deleting.
To repeat a message:
Repeat it or Repeat message
Press 3
Tell CyberGenie
Use Keypad
To delete a message:
Delete it or Delete message
Press 4
Tell CyberGenie
Use Keypad
To hear the next message (without
deleting current message):
Tell CyberGenie
Use Keypad
Next or Next message
Press 1
To hear the previous message:
Tell CyberGenie
Use Keypad
Read the previous one or Back
up one
Press 2
10
Other Features
Set up a conference
call
Set up CyberGenie conference call
when you have no calls or when you
have two calls on hold:
Tell CyberGenie
Use Keypad
Press
, then say Conference
or Set up a conference.
To set up a new conference call
press
To start a conference with two calls
on hold, press 6 2.
6 5.
You cannot set up a CyberGenie
conference with two calls on the same
line. (This is called network call waiting
and must be available from your local
phone service.)
Return to the
main menu
Return to the main menu at any time
by saying: Start over or Could you
start again? or CyberGenie.
Get help from
CyberGenie
If you are not sure what to do or say,
CyberGenie will help.
Depending on the feature you are
using, CyberGenie will either repeat
the question or provide more detailed
help or options.
If you have trouble answering a
prompt, remain silent and CyberGenie
will repeat the prompt.
NOTE: If you press a
key while in the speech
interface, you will no
longer have access to
the speech commands
for that call session.
For more assistance, say I need help,
or Help me. You can also press 0 at
any time to get help.
Once you are familiar with the system,
you can bypass the prompts by
speaking or pressing a key.
11
Voice/Keypad
Quick Reference
Basic commands
VOICE (SAY)
CYBERGENIE
KEY
OPTION DESCRIPTION
ACCESS THE CYBERGENIE SPEECH INTERFACE MENU
START OVER
RETURN TO TOP LEVEL FROM ANYWHERE IN MENU TREE
YES
1
2
6
7
8
YES (IN RESPONSE TO CYBERGENIE)
NO (IN RESPONSE TO CYBERGENIE)
ACCESS CALL MANAGEMENT MENU
ACCESS MAIL MENU
NO
PHONE MENU
MAIL MENU
GREETINGS
MENU
ACCESS GREETINGS MENU
GOOD-BYE
9
0
END CYBERGENIE SESSION
I NEED HELP
GET HELP FROM CYBERGENIE FOR CURRENT ACTIVITY
Call management
VOICE (SAY)
KEY
6 1
6 2
OPTION DESCRIPTION
CALL BY NAME
START CALL-BY-NAME PROCEDURE
DIAL EXTERNAL NUMBER
DIAL EXTERNAL
NUMBER
DIAL EXTENSION 6 3
DIAL EXTENSION
SWITCH CALL
RETRIEVE
6 3
6 4
SWITCH BETWEEN TWO CALLS WHEN ONE IS ON HOLD
RETRIEVE A PARKED CALL WHEN A PARKED CALL IS
WAITING (ONLY ALLOWED WHEN HANDSET IS IDLE)
HANG UP
6 4
6 5
END AN ACTIVE CALL
SET UP
CONFERENCE
SET UP A CONFERENCE CALL WHEN THERE ARE CALLS
ON TWO LINES
CALL
PARK THIS CALL 6 5
PARK THE CALL ON HOLD WHEN ONLY ONE CALL IS ON
THE LINE
FORWARD MY
CALLS
6 6
6 7
6 8
FORWARD ALL CALLS
STOP
FORWARDING
STOP CALL FORWARDING
REJECT CALL
SEND CALL TO REJECTION MESSAGE AND DISCONNECT
12
Unified mail management
VOICE (SAY)
KEY
OPTION DESCRIPTION
READ NEW MAIL
READ NEW MAIL 7 1
READ SAVED
MAIL
7 2
READ SAVED MAIL
RECORD A MEMO 7 3
RECORD A MEMO
Outgoing message
management
VOICE (SAY)
KEY
OPTION DESCRIPTION
VOICEMAIL GREETINGS (AND/OR)
PERSONAL GREETINGS
8 1 1 ACCESS PERSONAL GREETINGS
VOICEMAIL GREETINGS (AND/OR)
SYSTEM GREETINGS
8 1 2 ACCESS SYSTEM GREETINGS
WELCOME GREETINGS (THEN)
BUSINESS HOURS GREETING
8 2 1 ACCESS BUSINESS HOURS
GREETING
WELCOME GREETINGS (THEN)
NON-BUSINESS HOURS GREETING
8 2 2 ACCESS NON-BUSINESS HOURS
GREETING
WELCOME GREETINGS (THEN)
TEMPORARY GREETING
8 2 3 ACCESS TEMPORARY WELCOME
GREETING
REJECTION MESSAGE
8 3
ACCESS REJECTION MESSAGE
13
The Handset Display
Menu Tree
Navigate the
menu options:
Handset Menu Tree
In Idle Mode
>Retrieve
>IntCall
Press
to access the
>PhoneBook
>CallName
>Status
>Download
>DeleteAll
>Settings
menu and move through menu
options.
The active option is indicated by
a > to the left. Press
to
>Handset
>AutoKeyLock
>BabyPhone
>Activate
>Set PhoneNo
>InfoTone
>Alerts
>RingVolume
>RingType
>KeySound
>DiscreetRing
>MsgLight
>PhoneLock
>PowerOn
>ChangePIN
>DirectCall
>MasterReset
>Language
>Display
select an option, then
to move through the sub-menu
options.
When additional menu options
are available, the handset will
display More below the active
option.
Press
at any time to move
up one level of menu options.
Press to exit the menu and
return to idle mode on the
handset display.
>Light
>Contrast
>AutoAnswer
>BaseStation
>Select
>Rename
>Delete
>Subscribe
>Information
>LastCall
>TotalCalls
>Show IPEI
>Version
>Redial
Handset Menu Tree
In Connected Mode
>Retrieve
>ParkCall
>IntCall
>Transfer
>DialMode
14
Menu Options: Connected Mode
When a handset is in use, whether for
an external call, a call between
handsets, or a call to CyberGenie, it is
in connected mode.
>Retrieve
Retrieve a parked call while another
call is in progress. Specify Line 1 or
Line 2.
>ParkCall
Park an external call.
>IntCall
Place an internal call while another call
is in progress.
>Transfer
Transfer an active call to another
handset user.
>DialMode
Change the length of the tone sent
when a handset key is pressed. When
set to DTMF-long, the tone will
transmit for as long as the key is
pressed.
Menu Options: Idle Mode
>Redial
Scroll through and select from a list of
up to ten recently dialed numbers to
dial again. For quick access, press
twice. With the number selected, press
to dial an external call, or
dial an internal call.
to
>Retrieve
Retrieve a parked call, or barge in on a
call on another handset or analog line
(an instant three-way call). Specify
Line 1 or Line 2.
>IntCall
Place an internal call from the handset.
>PhoneBook
Access phone book information stored
in the handset:
15
>PhoneBook
>CallName
Access and dial a contact stored in the
handset phone book.
>PhoneBook
Display the date and time of the most
recent phone book download.
>Status
>PhoneBook
>Download
Download flagged names and phone
numbers from the contacts list on the
computer.
>PhoneBook
>DeleteAll
Delete all phone book records from the
handset.
>Settings
Access the Settings menu:
>Settings
>Handset
Access specialized handset options:
>Settings
>Handset
>AutoKeyLock
Lock the keys on the handset to
prevent accidental calling.
>Settings
>Handset
Use the handset as a baby monitor:
>BabyPhone
>Settings
>Handset
>BabyPhone
>Activate
Turn on the BabyPhone feature by
placing a call from the monitor phone
to the speaker phone.
>Settings
>Handset
>BabyPhone
>SetPhoneNo
Set the handset number to be used as
a speaker for the BabyPhone monitor.
>Settings
>Handset
>BabyPhone
>InfoTone
Turn off or on an information tone that
alerts you that the BabyPhone monitor
is working.
>Settings
>Handset
>Alerts
Control the sound type and volume for
different types of handset alerts:
>Settings
>Handset
Set the ring volume for incoming calls.
>Alerts
>RingVolume
16
>Settings
>Handset
>Alerts
Set the type of ring for internal or
external calls, callbacks, message
notification, or pages.
>RingType
>Settings
>Handset
>Alerts
Set the handset keys to make a
clicking sound when you press the key
or to remain silent.
>KeySound
>Settings
>Handset
>Alerts
Turn on or off a feature that starts a
ring quietly and gradually increases
the volume.
>DiscreetRng
>Settings
>Handset
>Alerts
Turn on or off a feature that makes the
red indicator light on the handset act
as a message waiting notification.
When on, it follows the function of the
icon on the handset display.
>MsgLight
>Settings
>Handset
Control handset access:
>PhoneLock
>Settings
>Handset
>PhoneLock
>PowerOn
Prevent a user without the handset
PIN from operating the phone.
>Settings
>Handset
>PhoneLock
>ChangePIN
Change the handset PIN. The default is
0000.
>Settings
>Handset
>DirectCall
Set the handset to dial a specific
number regardless of which key is
pressed.
>Settings
>Handset
Reset all handset features to defaults.
>MasterReset
>Settings
>Handset
>Language
Change the language that shows on
the handset display. Options are
English, French and Spanish.
>Settings
>Handset
>Display
Change the display’s appearance:
17
>Settings
>Handset
>Display
>Light
Turn the back light on or off.
Adjust the contrast.
>Settings
>Handset
>Display
>Contrast
>Settings
>Handset
>AutoAnswer
Set the phone to answer automatically
when using the optional headset for
full hands-free operation.
>Settings
>BaseStation
Subscribe or unsubscribe a handset to
a base station:
>Settings
>BaseStation
>Select
Select a specific base station for the
handset or set automatic subscription
for the base station with strongest
signal.
>Settings
>BaseStation
>Rename
Enter a new name for the base station
on the handset.
>Settings
>BaseStation
>Delete
Unsubscribe a handset from a base
station.
>Settings
>BaseStation
>Subscribe
Subscribe a handset to a base station
or to a second base station.
>Settings
>Information
View information about calls recently
placed from this handset:
>Settings
>Information
>LastCall
View the most recent call’s duration.
>Settings
>Information
>TotalCalls
Total calling time from this handset.
>Settings
>Information
>ShowIPEI
View the handset IPEI (International
Portable Part Equipment Identity) code
for the handset.
18
>Settings
>Information
>Version
View the current firmware version
used in your handset.
Tips for Using
CyberGenie
Practice speaking
CyberGenie does not learn how to
listen to a user, but you may need to
adjust your speech when talking to
CyberGenie.
Background noise
CyberGenie rejects most background
noise, but short, loud sounds can
interfere with its speech recognition.
The following can negatively affect
system performance:
•
•
Jewelry rubbing on the phone.
Surrounding noises (such as loud
television, sneezing, dog barking,
and so on).
•
Proximity to transmitting devices
operating at 2.4 GHz, such as
wireless LANs, cordless phones and
video sending units.
•
Proximity to interfering devices
such as microwave ovens.
In environments where background
noise poses a continuous problem, use
the keypad commands. (Once you
start using the keypad, speech
commands are no longer available for
the rest of that session.)
More is better
The more information you give, the
easier it is for CyberGenie to
understand what you say. For
example, say Read the Previous
One instead of Previous to move to
an earlier message in the mail system.
19
Speak normally
Pronounce words clearly as you would
during everyday conversation.
Whispering or shouting is difficult for
CyberGenie to understand.
Statements,
not questions
Phrase your commands as statements,
not questions. For example, if you
want to record a memo, say Record a
memo!, not Record a memo?
Yes and no
When CyberGenie asks a question,
most often your response will be Yes
or No. If CyberGenie has trouble
understanding, try saying Yes,
please; Yep; No, thanks or Nope; or
press 1 on the handset for Yes or 2
for No.
Modes of Operation
Full function
mode
When the CG 2400 system is working
with an active PC, it is in full function
mode.
Stand-alone
mode
If the PC is off or the USB cable is
unplugged, the CG 2400 can run in
stand-alone mode, which lets you
place and receive external calls but
does not provide CyberGenie functions
or support handset-to-handset calls.
20
General Precautions
To avoid interference, do not place the DG
200 Handset near audio or video
equipment or microwave devices.
Avoid exposing the handset to direct
sunlight for long periods. Keep the handset
away from excessive heat and moisture.
It is illegal to have the handset switched on
when in an aircraft.
Do not use the handset in the vicinity of
refueling points, fuel depots, or chemical
plants, or when blasting operations are in
progress.
Medical electronic products (for example,
hearing aids and heart pacemakers) may
not be adequately shielded, and could be
affected. Please consult your doctor if in
doubt.
In the Event of Power Failure
This equipment is not designed for making
emergency calls when the power fails.
Alternative arrangements should be made
for accessing emergency services.
NOTE: The handset If there is a power failure and no backup
power source is available, all functions
through the PC, the base station, and the
handset, and communications with
does not function with
discharged batteries.
CyberGenie, are lost. However, even
without power, you can still use the
external phone line by disconnecting the
CG 2400 system phone line from the wall
socket and reconnecting an analog phone.
21
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