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FP937s/FP937s
LCD Color Monitor
19.0" (48.26 cm) LCD Panel Size
User’s Manual
Welcome
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Table of Contents
Getting started ......................................................................................................................5
Getting to know your Monitor ............................................................................................6
Front View ...................................................................................................................6
How to install your monitor hardware ...............................................................................8
How to install your monitor’s software ............................................................................10
Choosing the best picture resolution .................................................................................14
How to choose the right Refresh Rate ...............................................................................16
How to set the Picture Optimization ................................................................................19
How to adjust your Monitor ..............................................................................................20
A Look at the Control Panel .....................................................................................20
Hot Key Mode ...........................................................................................................20
Troubleshooting .................................................................................................................28
Frequently Asked Questions (FAQ) .........................................................................28
Supported operating modes ...............................................................................................30
Specifications ......................................................................................................................31
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Getting started
1
When unpacking please check you have the following items. If they are missing or are damaged,
please immediately contact the dealer at which you purchased the goods.
BenQ LCD Monitor
Quick Start Guide
CD-ROM Disk
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L
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Power cord
Signal cable: D-Sub
Signal cable: DVI-D (optional)
Getting started
5
How to install your monitor hardware
3
Make sure that the computer and monitor's power are both turned off. Please follow these seven
steps to install your LCD monitor.
1. Connect D-Sub cable to the LCD monitor.
2. Connect DVI-D cable to your LCD monitor.
(optional)
3. Connect the power cord to your LCD monitor.
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How to install your monitor hardware
4. Connect the other end of signal cable to the signal
connector of your computer.
5. Connect power cord to an AC power socket.
How to install your monitor hardware
9
How to install your monitor’s software
4
You need to set up the correct monitor driver to suit your operating system.
To set up Windows 98, start on this page.
Windows 2000, turn to page 11.
Windows ME turn to page 12.
Windows XP turn to page 13.
Windows 98. To manually install or update the driver, perform the following steps:
1. Open the control panel and double-click “Display” icon.
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.
3. Select the “Monitor” tab. Click the “Change” button in the top right corner.
4. The “Update Device Driver Wizard” opens. Confirm by clicking “Next”.
5. Select “Display a list of all drivers in a specific location, so you can select the driver you want.” and
press “Next”.
6. Now click the “Have Disk” button in the bottom right corner. Another window appears. Select the
“Browse” button.
7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.
8. By pressing “OK” again in the next window you will be given a list of compatible devices. Select
“FP937s” from the list and press “Next” again.
9. An “Insert Disk” dialogue box appears. Click “OK”, and then click “Skip File”.
10. Close “Update Device Driver Wizard” by clicking “Finish” to complete the installation.
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How to install your monitor’s software
Windows 2000. The first time you start Windows with a new monitor, the system will detect it and
automatically start the “Add New Hardware Wizard”. Carry out the instructions beginning at step
4.
1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
2. Click “Start” then “Settings”.
3. Open the Control Panel and double click on the “Display” icon.
4. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced Properties”
button in the bottom right corner.
5. Select “Monitor” then click “Properties”.
6. Select “Driver” tab then click “Update Driver”.
7. The “Upgrade Device Driver Wizard” will pop up. Then click “Next”.
8. Select “Display a list of the known drivers for this device so that I can choose a specific driver”
then click “Next”.
9. In the next window, click “Have Disk”, then “Install From Disk” window will pop up. Click
“Browse”, the “Located File” will pop up.
10. Scroll down and select your CD ROM Driver, then click “Next” .
11. In the list of folders within the CD-ROM, select “Drivers” folder then click “Open” twice, then
click “OK”. Select your LCD Mode (FP937s) from the list in the next window then click “Next”
twice.
12. The new drivers are now installed on your computer.
How to install your monitor’s software
11
Windows ME. To manually install or update the driver, perform the following steps:
1. Click “Start”, “Settings”, “ Control Panel” and then double-click “Display”.
2. In the Display Properties window, click the “Settings” tab and click “Advanced...”.
3. Click the “Monitor” tab and then click “Change”.
4. “Update Device Driver Wizard” dialogue box appears. Choose “Specify the location of the driver
(Advanced)” and then click “Next”.
5. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want” and click “Next”.
6. Choose “Monitor” from the list and then click “Next”.
7. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want.”.
8. Click “Have disk” and then click “Browse...”.
9. Insert “BenQ LCD Monitor’s CD” into your CD-ROM and type d:\ (change the driver letter to
match your CD-ROM driver if it is not drive D). Enter “Drivers” folder to select the model from
the list left. Click “OK”.
10. Click “OK” on the “Install From Disk” window. The dialogue box “Update Device Driver Wizard”
appears. Choose the model from the list, then click “Next”.
11. Click “Next”.
12. Click “Finish” to complete the installation.
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How to install your monitor’s software
Windows XP.
1. Right click mouse on the desktop and choose “Properties”. Select “Settings” tab and click the
“Advanced” button. A small window will pop up. Select the “Monitor” tab in the new window and
then click “Properties”.
2. Select “Driver” tab and then click “Update Driver…”
3. The “Hardware Update Wizard” will pop up. Then click “Next”.
4. Select “Don’t search. I will choose the driver to install” and then click “Next”.
5. In the next window, click “Have Disk…”, an “Install From Disk” window will pop up. Click
“Browse”. The “Locate File” window will pop up.
6. Select your driver and then click “Next”.
7. The new drivers are now installed to your computer. Click “Finish” to exit installation.
How to install your monitor’s software
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5
Choosing the best picture resolution
Due to the nature of LCD display technology, the picture resolution is always fixed. The best
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picture possible for your FP937s/FP937s is achieved with a resolution of 1280x1024. This is called
“Native Resolution” or maximal resolution - that is, the clearest picture. Lower resolutions are
displayed on a full screen through an interpolation circuit. However flaws do occur with the
interpolated resolution. So if you want to have all the advantages of LCD technology you must use
the native resolution. If you are using Windows 98/2000/ME or XP you can change the picture
resolution as follows:
1. Double-click the “Display” icon in the Control Panel.
2. From the “Display Properties” window, select the “Settings” tab. You can alter the resolution by
using the slider on the right-hand side.
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Choosing the best picture resolution
3. Select a resolution of 1280x1024. Then click “Apply”.
4. In the subsequent windows, press “OK” and “Yes”
5. You can now close “Display Properties”.
Choosing the best picture resolution
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6
How to choose the right Refresh Rate
You don't have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in this user’s guide.
Youc an choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280x1024. In
Windows 98/2000/ME/XP you can change the refresh rate as follows:
1. Double click the “Display” icon in the Control Panel.
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How to choose the right Refresh Rate
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.
How to choose the right Refresh Rate
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3. Select the “Adapter” tab. The refresh rate selection field is located in the center at the bottom of the
window.
4. Choose a refresh rate from the table with the factory modes, which can be found in the user’s
guide, and select this in the settings field.
5. In the subsequent windows press “Change”, “ OK” and “Yes”.
6. You can now close “Display Properties”.
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How to choose the right Refresh Rate
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How to set the Picture Optimization
The easiest way to obtain an optimal display is to use the ikey function. Press the “ikey” on the
control panel and the monitor will adjust automatically.
If you are still not satisfied with the result, you can still adjust the image manually.
1. Run the test program auto.exe from CD-ROM; this is the best way to observe possible changes.
You can also use any other image, such as the desktop of your operating system. However, we rec-
ommend that you use auto.exe. As you run auto.exe, a test pattern emerges.
2. Press “Enter” on control panel to access OSD.
3. If there is vertical noise observed, press W or X key to select “Geometry” and press “Enter” key.
Then press W or X key to select “Pixel Clock” and also press “Enter” key again. Now, press W or
X key to adjust the monitor untill the noise disappears.
4. If there is horizontal noise observed, press W or X key to select “Geometry” and press “Enter”
key. Then press W or X key to select “Phase” and also press “Enter” key again. Now, press W or
X to adjust the monitor untill the noise disappears.
To make sure the “iKey” function performs well, you have to use one of the supported modes. If
the “iKey” does not work properly and the “NON PRESET MODE” message is on the OSD, it
means you are not using one of the supported modes. Please set your computer to use one of the
supported modes. You will find a list of supported modes in this manual.
How to set the Picture Optimization
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8
How to adjust your Monitor
A Look at the Control Panel
There are 6 keys for user’s control including “iKey”, “Exit”, “Enter”, “<” and “>” key and a power
swith. The following descriptions are the introduction of these keys & switch.
1. “Power”: Turn the power on or off.
2. “iKey” : Adjust vertical position, phase, horizontal position and pixel clock automatically.
3. “Exit” key: Back to previous menu or exit OSD.
4. “Enter” key: Activate OSD, enter sub menu, select items, confirm selection and hot key for OSD
Lock.
5. W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Brightness and Contrast.
6. X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness Level.
Hot Key Mode
Brightness and Contrast hot key
Press X to enter Brightness menu, press W or
X key to adjust the degree of brightness and
press “Exit” to exit OSD.
Press W to enter Contrast menu, press W or X
key to adjust the degree of Contrast and press
“Exit” to exit OSD.
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How to adjust your Monitor
Main Menu Mode
Control Functions Available in Main Menu
Main Menu
Luminance sub menu
Press W or X key to adjust the degree of
Brightness, press “Exit” to return to the
previous menu.
Press W or X key to adjust the degree of
Contrast, press “Exit” to return to the previous
menu.
How to adjust your Monitor
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Geometry sub menu
Press W or X key to adjust the Horizontal
Position, press “Exit” to return to previous
menu.
Press W or X key to adjust the Vertical
Position, press “Exit” key to return to previous
menu.
Press W or X key to adjust the value of the
Pixel Clock, press “Exit” to return to previous
menu.
Press W or X key to adjust the degree of Phase,
press “Exit” to return to previous menu.
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How to adjust your Monitor
Color sub menu
User Preset:
User may set the color balance of Red, Green and
Blue.
How to adjust your Monitor
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OSD sub menu
Press W or X key to adjust the Horizontal
Position of the OSD, press “Exit” to return to
previous menu.
Press W or X key to adjust the Vertical
Position of the OSD, press “Exit” to return to
previous menu.
Press W or X key to adjust the display time of
the OSD, press “Exit” to return to previous
menu.
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How to adjust your Monitor
Languages Sub menu
How to adjust your Monitor
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Recall sub menu
Press W or X key to confirm Position Recall,
press “Enter” to recall position settings, or press
“Exit” to return to previous menu.
Press W or X key to confirm Color Recall,
press “Enter” to recall color settings, or press
“Exit” to return to previous menu.
Press W or X key to confirm Recall All, press
“Enter” key to recall position and color settings,
or press “Exit” key to return to previous menu.
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How to adjust your Monitor
Miscellaneous sub menu
Input Select:
Selects either D-sub (analog) or DVI (digital)
inputs.
Sharpness:
Press W or X key to adjust the degree of
Sharpness.
Display Information.
How to adjust your Monitor
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9
Troubleshooting
Frequently Asked Questions (FAQ)
The image is blurred:
Read the Choosing the best picture resolution section, and then select the correct resolution,
refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the How to choose the right Refresh Rate section It is normal
for blurring to occur due to conduction losses in extension cables. You can minimize these losses
by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the Choosing the best picture resolution section. Select the native resolution.
Pixel errors can be seen:
One of several pixels ispermanently black, one or more pixels are permanently white, one or more
pixels are permanently red, green, blue or another color.
•
•
•
Clean the LCD screen.
Cycle power on-off.
These are pixels that are permanently on or off and is a natural defect that occurs in LCD tech-
nology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press
“Enter” key to enter “Recall” sub menu. Press W or X key to select “Color Recall” and select “Yes”
in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still
not correct and the OSD also has faulty coloration, this means one of the three primary colors is
missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off,
please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read “Supported operating modes” section.
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Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the Choosing the best picture resolution section and then select the correct resolution,
refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
Read the Choosing the best picture resolution section and then select the correct resolution,
refresh rate and make adjustments based on these instructions.
Need More Help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [email protected]
Troubleshooting
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10
Supported operating modes
Incoming display mode (Input timing)
Resolution Horizontal
Vertical
Pixel
Comment
Frequency (KHz) Frequency
(Hz)
Frequency
(MHz)
640x350
720x400
640x480
640x480
640x480
800x600
800x600
800x600
800x600
1024x768
1024x768
1024x768
1152x864
1152x870
1152x900
1152x900
31.47(P)
31.47(N)
31.47(N)
37.86(N)
37.50(N)
35.16(P)
37.88(P)
48.08(P)
46.87(P)
48.36(N)
56.48(N)
60.02(P)
67.50(P)
68.68(N)
61.80(N)
71.81(N)
70.08(N)
70.08(P)
60.00(N)
72.80(N)
75.00(N)
56.25(P)
60.32(P)
72.19(P)
75.00(P)
60.00(N)
70.10(N)
75.00(P)
75.00(P)
75.06(N)
66.00(N)
76.14(N)
60.00(P)
71.53(N)
75.00(P)
76.16(N)
25.17
28.32
25.18
31.50
31.50
36.00
40.00
50.00
49.50
65.00
75.00
78.75
108.00
100.00
94.50
108.00
108.00
128.00
135.00
135.09
DOS
DOS
DOS
VESA
VESA
VESA
VESA
VESA
VESA
VESA
VESA
VESA
VESA
Macintosh
SUN 66
SUN
1280x1024 64.00(P)
1280x1024 75.83(N)
1280x1024 80.00(P)
1280x1024 81.18(N)
VESA
IBMI
VESA
SPARC2
• Modes not listed in the table may not be supported. For an optimal picture, we recommended you
choose a mode listed in the table above.
• There are 22 available modes that are compatible with Windows.
• Image disruption may occur as a result of signal frequency differences from VGA cards which do
not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Geometry” menu.
• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned
about this, as it is normal.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
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Supported operating modes
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Specifications
BenQ FP937s
Model
FP937s
Display type
19.0" , active, TFT
48.26 cm
Viewable diagonal
Native (maximum) resolution
Colors
1,280X1,024
16.2 million
2
Contrast / Brightness
Response time
500:1 / 250 cd/m
12 ms
Viewing angle
Line frequency
140/140
57.6 - 82 kHz Multi- frequency monitor
Image frequency
Image checks
60 - 77 Hz modes within these parameters
Digital, Screen OSD Technology, iKey
(automatic image setting)
5 buttons and iKey.
Controls
Contrast, brightness, vert. & hor. image
position, phase, pixel clock, color balance,
color palette, choice of language (8 language
OSD), OSD position, status indicator
iScreen functions
Power Management
Max. power consumption
Power saving mode
VESA DPMS, EPA
40 Watt Max
≤
1 Watt
Input signal
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D (Optional)
Synchronisation
TTL separate signal connection 15-pin mini
D-sub cable
Temperature (operating)
5 °C - 40 °C
Air humidity (operating)
Certifications
20% - 80%
TCO 03 (Optional), TCO 99,
TÜV/Ergonomics, TÜV/ GS, FCC Class B,
ISO 13406-2, VCCI, UL, CB Report, CE,
C-Tick, BSMI, Fimko, GOST
Specifications
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Operating voltage
Automatic switched mode power supply,
90-264 V, 47-63Hz
Dimensions (W x H x D)
Weight
415.2 x 426.3 x 180 mm
7.4 kg
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Specifications
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BenQ FP937
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Model
FP937s
Display type
19.0" , active, TFT
48.26 cm
Viewable diagonal
Native (maximum) resolution
Colors
1,280X1,024
16.7 million
2
Contrast / Brightness
Response time
700:1 / 300 cd/m
8 ms
Viewing angle
Line frequency
150/135
57.6 - 82 kHz Multi- frequency monitor
Image frequency
Image checks
60 - 77 Hz modes within these parameters
Digital, Screen OSD Technology, iKey
(automatic image setting)
5 buttons and iKey.
Controls
Contrast, brightness, vert. & hor. image
position, phase, pixel clock, color balance,
color palette, choice of language (8 language
OSD), OSD position, status indicator
iScreen functions
Power Management
Max. power consumption
Power saving mode
VESA DPMS, EPA
40 Watt Max
≤
1 Watt
Input signal
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D (Optional)
Synchronisation
TTL separate signal connection 15-pin mini
D-sub cable
Temperature (operating)
5 °C - 40 °C
Air humidity (operating)
Certifications
20% - 80%
TCO 03 (Optional), TCO 99,
TÜV/Ergonomics, TÜV/ GS, FCC Class B,
ISO 13406-2, VCCI, UL, CB Report, CE,
C-Tick, BSMI, Fimko, GOST
Operating voltage
Automatic switched mode power supply,
90-264 V, 47-63Hz
Dimensions (W x H x D)
Weight
415.2 x 426.3 x 180 mm
7.4 kg
Specifications
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Specifications
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