BenQ FP241W User Manual

FP241W  
24" Wide-Screen LCD Monitor  
User Manual  
Welcome  
Table of Contents  
Table of Contents  
3
1. Getting started  
Your FP241W will provide the optimal display performance of the video resolution standard of  
1920 x 1200. Please ensure that your graphic card supports the resolution of 1920 x 1200.  
When unpacking please check you have the following items. If any are missing or damaged, please  
contact the place of purchase for a replacement.  
BenQ LCD Monitor  
Monitor Stand  
Quick Start Guide  
CD-ROM  
Power Cord  
(Picture may differ from product  
supplied for your region)  
4
Getting started  
 
Signal Cable: D-Sub  
Signal Cable: DVI-D (optional)  
USB cable  
Web Camera Unit (optional)  
Consider keeping the box and packaging in storage for use in the future when you may need to transport  
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.  
Getting started  
5
2. Getting to know your monitor  
Front view  
Back view (1)  
1. USB device port for optional Web cam unit  
2. USB device ports for connection to built-in USB hub  
3. Cable holder  
4. Lock down / release button  
6
Getting to know your monitor  
     
Back view (2): locations of plugs & sockets  
1. Power AC input connector  
2. DVI-D input connector  
3. HDMI input connector  
4. D-Sub input connector  
5. Component input connector  
6. Composite input connector  
7. S-Video input connector  
8. USB hub socket for connection to  
computer USB port  
Right-side view  
1. Power  
5. MENU / EXIT  
6. Mode  
2. ENTER / PIP  
7. Input / Swap  
3. t / Brightness  
8. i key  
4. u/ Contrast  
For more information about these keys, please refer to The control panel on page 27.  
Getting to know your monitor  
7
   
3. How to assemble your monitor hardware  
If the computer is turned on you must turn it off before continuing.  
Do not plug-in or turn-on the power to the monitor until instructed to do so.  
1. Unpack the package and place the monitor stand  
firmly.  
2. Attach the monitor to the stand until it locks.  
Align the grooves on back of the monitor against the tabs  
on the monitor stand, and then push the monitor forward  
until you hear a clicking sound.  
3. Fully extend and tilt the monitor to rotate it.  
The monitor is now locked at the lowest position, and you  
have to press Lock down / release button on the bottom  
rear of stand to move the monitor up to the maximum  
extended position.  
8
How to assemble your monitor hardware  
 
Then tilt the monitor.  
To avoid the edge of the LCD display hitting the  
monitor base surface while it is being rotated, do tilt  
and extend the monitor to the highest position before  
you start to rotate the display.  
Rotate the monitor 90 degrees counter-clockwise (from  
the rear side) as illustrated.  
To use the monitor in a vertical (portrait) orientation, see  
information.  
How to assemble your monitor hardware  
9
4. Connect the PC video cable.  
Either  
Do not use both DVI-D cable and D-Sub cable on the  
same PC. The only case in which both cables can be  
used is if they are connected to two different PCs with  
appropriate video systems.  
Connect one end of the DVI-D cable to the monitor  
DVI-D socket and the other end to the DVI-D port on  
your computer. (optional)  
The DVI-D format is used for direct digital connection  
between source video and digital LCD monitors or  
projectors. The digital video signals produce a superior  
quality picture than analog video signals.  
Connect the plug of the D-Sub cable (at the end without  
the ferrite filter) to the monitor D-Sub socket. Connect the  
other plug of the D-Sub cable (at the end with the ferrite  
filter) to the computer video D-Sub socket.  
Or  
Tighten all finger screws to prevent the plugs from acci-  
dently falling out during use.  
5. Connect the USB hub cable.  
Connect the USB cable between the USB socket on the  
rear of the monitor and a USB port on your computer.  
10  
How to assemble your monitor hardware  
6. Connect the power cable to the monitor.  
Plug one end of the power cord into the socket labelled  
‘POWER IN’ on the rear of the monitor. Do not connect  
the other end to an electric outlet just yet.  
7. Rotate the monitor back.  
Rotate the monitor 90 degrees clockwise (from the rear  
side) as illustrated, and adjust the monitor to a desired  
angle.  
You should position the monitor and angle the screen to  
minimize unwanted reflections from other light sources.  
8. Route the cables via the cable holder.  
Position the cables together and route them through the  
cable holder on the rear side of the monitor stand.  
How to assemble your monitor hardware  
11  
9. Turn on the power.  
Connect the other end of power cable to the nearby elec-  
tric outlet.  
Picture may differ from product supplied for your region.  
Turn on the monitor by pressing the power key located at  
the top of the row of keys on the right edge of the monitor.  
Turn on the computer too, and follow the instructions in  
on page 16 to install the monitor software.  
Adjusting the monitor height and angle  
To adjust the monitor height  
Gently lift the display up and extend the stand to the desired height. The stand can be extended  
vertically up to 150mm.  
If the monitor is locked in the down position, press the Lock down / release button on the bottom  
rear of stand to extend the monitor to a preferred height.  
12  
How to assemble your monitor hardware  
 
To adjust the monitor angle  
For comfortable viewing of images on the screen, you may not only tilt the monitor upward to 20  
degrees and downward to -5 degrees, but also swivel the monitor to 45 degrees on either left or  
right direction.  
Rotating the monitor (optional)  
Your LCD monitor also supports portrait viewing orientation, allowing you to fit your specific  
desktop application without needing to scroll down.  
Before rotating the display with a portrait viewing orientation, please install the Pivot software  
from the attached CD first.  
To install the Pivot software  
1. Execute START_PIVOT.EXE from the folder named Pivot on the attached CD.  
2. Follow the on-screen instructions to install the software.  
3. After restarting your system, you will see a Pivot Software Control icon,  
, displaying in  
the system tray. Click on the icon and choose Rotate 90 degrees, , to pivot the display. To  
cancel this action, choose Rotate 0 degree,  
.
4. Turn the power off and keep following the steps below.  
How to assemble your monitor hardware  
13  
 
To rotate the display  
1. Fully extend the monitor and tilt it.  
Gently lift the display up and extend the stand to the maxi-  
mum extended position.  
If the monitor is locked at the lowest position, you have to  
press Lock down / release button on the bottom rear of  
stand to extend the stand to the maximum extended posi-  
tion.  
The stand should be vertically extended to allow the  
monitor to rotate from landscape to portrait mode.  
Then tilt the monitor.  
2. Rotate the monitor 90 degrees clockwise as illustrated.  
To avoid the edge of the LCD display hitting the  
monitor base surface while it is being rotated, do tilt  
and extend the monitor to the highest position before  
you start to rotate the display.  
14  
How to assemble your monitor hardware  
3. Adjust the monitor to the desired viewing angle.  
How to assemble your monitor hardware  
15  
4. Getting the most from your BenQ monitor  
Monitors and USB hubs  
Your BenQ FP241W LCD Monitor is a modern state-of-the-art device. It not only utilizes the  
latest LCD display technology currently available – it contains a built-in 3 port USB 2.0 hub. Using  
only one USB 2.0 port on your computer (freeing the others up for other uses), the built-in hub  
provides close, handy, easy-to-use access for your USB devices. You could use the USB hub to  
plug-in your USB keyboard, USB mouse, and USB web camera all at the same time if you wish. Or  
if you connect your keyboard and mouse directly to your computer, you could use the USB ports  
on the monitor for connection to your digital camera, digital video camera, USB reader, USB  
printer, USB memory stick, or any other USB device.  
What do I have to do?  
All you have to do, is connect the monitor cables as instructed in How to install your monitor  
hardware of this User’s Manual, turn the computer and monitor on, then you’re ready to  
Plug-and-Play with USB, Windows, and your BenQ LCD Monitor’s USB hub. Windows 2000 and  
later comes with integrated USB support. It will automatically detect and identify your USB  
devices, and install the necessary drivers for them to work. If your USB device was accompanied  
by the manufacturer’s driver or custom software for the device, you need only point Windows in  
the direction of that driver, and Windows will install it for you.  
How do I gain the most benefit from my new monitor?  
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should set the  
graphics card to the native resolution of 1920 x 1200 at first, and then you may start to install the  
custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.  
The circumstances under which you connect and install your BenQ LCD Monitor will determine  
which process you need to follow to successfully install the BenQ LCD Monitor driver software.  
These circumstances relate to which version of Microsoft Windows you are using, and whether  
you are connecting the monitor and installing the software onto a new computer (without existing  
monitor driver software), or whether you are upgrading an existing installation (which already has  
existing monitor driver software) with a newer monitor.  
In either case however, the very next time you turn on your computer (after connecting the  
monitor to your computer), Windows will automatically recognise the new (or different)  
hardware, and will launch its Found New Hardware wizard.  
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the  
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor  
model. Further details and step-by-step instructions for both an automatic (new) or upgrade  
(existing) installation follow. See:  
16  
Getting the most from your BenQ monitor  
 
If you require a User Name and Password to login to your Windows computer, you must be logged on as  
an Administrator or as a member of the Administrators group in order to install the monitor driver software.  
Furthermore, if your computer is connected to a network which has security access requirements, network  
policy settings may prevent you from installing software on your computer.  
Getting the most from your BenQ monitor  
17  
How to install the monitor on a new computer  
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver  
software on a new computer which has never had a monitor driver installed before. This  
instruction is only suitable for a computer which has never been used before, and for which the  
BenQ LCD Monitor is the first ever monitor to be connected to it.  
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor  
connected to it (and has monitor driver software installed), you should not be following these instructions.  
You should instead be following the instructions for How to upgrade the monitor on an existing computer.  
1. Follow the instructions in How to assemble your monitor hardware on page 8.  
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the  
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware  
Device drivers.  
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
3. Check Search for a suitable driver for my device option, and click Next.  
4. Check the option for CD-ROM drives (uncheck all others) and click Next.  
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ  
FP241W” and click Next.  
6. Click Finish.  
7. Restart the computer.  
18  
Getting the most from your BenQ monitor  
 
How to upgrade the monitor on an existing computer  
This instruction details the procedure for manually updating the existing monitor driver software  
on your Microsoft Windows computer. It is currently tested as compatible (and recommended  
only) for Windows 2000 and Windows XP Operating System (OS).  
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,  
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows  
and cannot guarantee its operation on those systems.  
Installing monitor driver software involves selecting an appropriate information file (.inf) on the  
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting  
Windows install the corresponding driver files from the CD. You need only steer it in the right  
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you  
through the file selection and installation process.  
See:  
Getting the most from your BenQ monitor  
19  
 
How to install on Windows XP system  
1. Open Display Properties.  
The quickest shortcut to Display Properties is through the Windows desktop.  
Right-click the desktop and select Properties from the popup menu.  
Alternatively, the Windows menu to Display Properties is located in Control Panel.  
In Windows XP version, Control Panel is located directly under the main Start menu item.  
The menu options displayed will depend upon which type of view is selected for your system.  
Under the Classic view, click Start | Control Panel | Display.  
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the  
screen resolution.  
The Display Properties window will display.  
2. Click the Settings tab and the Advanced button.  
The Advanced Display Properties window will display.  
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.  
If there is only one monitor in the list, it will already be selected for you.  
4. Click the Properties button.  
The Monitor Properties window will display.  
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper  
drivers are already installed, and you need do nothing further. Cancel out of these property windows.  
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you  
will need to continue with these instructions.  
5. Click the Driver tab and the Update Driver button.  
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:  
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.  
7. Check the option ‘Install from a list or specific location’ and click Next.  
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search  
removable media, then click Next.  
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.  
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to  
your monitor model, in this case ‘BenQ FP241W’ in the location ‘d:\Driver\BenQFP241W.infor sim-  
ilar.  
If the operating system you are using is Windows XP Professional x64 Edition, select the BenQ driver  
from “d:\Driver\For_Windows_XP_Pro_x64_Edition” instead.  
The drive letter for your CD drive may differ from the example above depending upon your system – it  
may be ‘D:’ or ‘E:’ or ‘F:’ etc.  
9. Select (single-click) the file named ‘BenQ FP241W’ on the CD, and click the Next button.  
This will copy and install the appropriate monitor driver files to your computer.  
10. Click Finish.  
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ  
FP241W Properties.  
11. Click Close, OK, and OK.  
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ  
LCD monitor drivers will operate immediately with no further action required by you.  
20  
Getting the most from your BenQ monitor  
 
How to install on Windows 2000 system  
You do not need to follow this instruction if you are installing onto a computer which has a Windows XP  
(or later) version system. In that case, see the instructions at How to install on Windows XP system on  
1. Open Display Properties.  
The quickest shortcut to Display Properties is through the Windows desktop.  
Right-click the desktop and select Properties from the popup menu.  
Alternatively, the Windows menu to Display Properties is located in Control Panel.  
In Windows 2000 version, Control Panel is located under the Settings menu item.  
Click Start | Settings | Control Panel | Display.  
The Display Properties window will display.  
2. Click the Settings tab and the Advanced button.  
The Advanced Display Properties window will display.  
3. In Windows 2000, click the Monitor tab and the Properties button.  
The Monitor Properties window will display.  
4. In Windows 2000, click the Driver tab and the Update Driver button.  
The Upgrade Device Driver Wizard will display.  
Getting the most from your BenQ monitor  
21  
 
How to complete the Windows Upgrade Device Driver Wizard  
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.  
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.  
The autorun User’s Guide language selection page will display in your web browser.  
You can select a language and view the online version of this manual from the next window.  
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the  
browser as it is not required for the Windows Upgrade Device Driver Wizard.  
2. Launch the Windows Upgrade Device Driver Wizard and click Next.  
3. Check the option ‘Display a list of known drivers...and click Next.  
4. Click the Have Disk button.  
The Install From Disk window will display.  
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.  
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter  
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.  
6. Double-click the folder labelled ‘Driver.  
The contents of the ‘Driver’ folder will display.  
If the operating system you are using is Windows XP Professional x64 Edition, double-click the folder  
named ‘For_Windows_XP_Pro_x64_Edition’ from the displayed ‘Driver’ folder.  
7. Click the Open button.  
This will return you to the Install from Disk window, and it will have entered the address to the BenQ  
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:.  
The field will contain something like,“D:\Driver, or “E:\Driver, or “F:\Driver.  
8. Click the OK button.  
This will return you to the Upgrade Device Driver Wizard.  
9. Select (single-click) the file named BenQ FP241W, and click the Next button.  
10. Click Next.  
This will copy the appropriate monitor driver files to your computer.  
11. Click Finish.  
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now  
renamed ‘BenQ FP241W Properties.  
Should you wish to do so, this is where you can change the screen refresh rate and other monitor prop-  
erties to suit your needs. See How to adjust the screen refresh rate on page 25 for details.  
12. In Windows 2000, click Close.  
This will close the BenQ FP241W Properties window and return you to the Advanced Display Proper-  
ties window.  
13. In Windows 2000, click OK.  
This will close the Advanced Display Properties window, and return you to the Display Properties win-  
dow.  
Should you wish to do so, this is where you can change the screen resolution (area and color).  
14. Click OK.  
22  
Getting the most from your BenQ monitor  
 
This will close the Display Properties window, and if you made any changes to the screen resolution,  
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to  
accept the changes. Click OK and Yes respectively.  
Getting the most from your BenQ monitor  
23  
5. How to adjust the screen resolution  
Due to the nature of liquid crystal display (LCD) technology, the screen resolution is always fixed.  
The best possible picture for your FP241W is achieved with a resolution of 1920 x 1200. This is  
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions  
are displayed on a full screen through an interpolation circuit. Image blurring across pixel  
boundaries can occur with the interpolated resolution depending upon the image type and its  
initial resolution.  
To take full advantage of LCD technology you should select the native resolution setting of 1920 x 1200  
on your PC screen resolution setting as described below. Be aware that not all PC video cards provide  
this resolution value. If your doesn't, check with the video card manufacturer's website for an updated  
driver for your particular model PC video card which supports this resolution. Software video drivers are  
often updated and available for new hardware video resolutions. If necessary, you may need to replace  
and update the PC video card hardware to be able to support the native resolution of the monitor.  
1. Open Display Properties and select the Settings tab.  
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties  
from the pop-up menu.  
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.  
Select the recommended resolution of 1920 x 1200 then click Apply.  
If you select some other resolution, be aware that this other resolution is interpolated and may not  
accurately display the screen image as well as it could do at the native resolution setting.  
3. Click OK then Yes.  
4. Close the Display Properties window.  
24  
How to adjust the screen resolution  
 
6. How to adjust the screen refresh rate  
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not  
technically possible for an LCD display to flicker. The best results are obtained by using the factory  
modes already set in your computer. There is a table with the factory modes in the specification  
section of this User Manual: Supported PC Timings on page 44  
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1920 x 1200.  
1. Double click the Display icon in Control Panel.  
2. From the Display Properties window, select the Settings tab and click the Advanced button.  
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable  
factory modes as listed in the specification table.  
4. Click Change, OK, then Yes.  
5. Close the Display Properties window.  
How to adjust the screen refresh rate  
25  
 
7. Picture optimization  
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key  
function. Press the i key to optimize the currently displayed image to the screen.  
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto  
Adjustment function will be disabled, because the monitor will automatically display the best image.  
Please ensure that the connected graphic card on your computer is set to the native resolution of the  
monitor (1920 x 1200) when you use the i key function.  
If you wish, you can always adjust the screen geometric settings manually using geometry menu  
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can  
use to check for screen color, grayscale and line gradient display.  
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as  
the desktop of your operating system. However, we recommend that you use auto.exe. As you  
run auto.exe, a test pattern displays.  
2. Press the i key on the monitor.  
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.  
4. Use the t or u keys to select DISPLAY and press the ENTER key to enter the menu.  
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the t  
or u keys to select Pixel Clock and press the ENTER key. Then press the t or u keys to  
adjust the monitor until the noise disappears.  
6. If you notice a horizontal noise, press the t or u keys to select Phase and press the ENTER  
key. Then press the t or u keys adjust the monitor until the noise disappears.  
26  
Picture optimization  
 
8. How to adjust your monitor  
The control panel  
1. “Power”: Turn the power on or off.  
2. “ENTER/PIP” key: Enter sub menus and select items. The key is also the hot key for activating  
the PIP (Picture-in-Picture) function and selecting a video input source for the PIP window.  
3. t (Up) key: For Up/Increase adjustment. The key is also the hot key for Brightness.  
4. u (Down) key: For Down/Decrease adjustment. The key is also the hot key for Contrast.  
5. “MENU/EXIT” key: Activate OSD main menu and return to the previous menu or exit OSD.  
6. “Mode” key: Switch between different modes, including Standard, Movie, Dynamics, and  
Photo.  
7. “Input /Swap” key: Manually switch between different video signals that may be connected to  
your monitor for the main window, or swap the input signals between the main window and  
the PIP window.  
8. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.  
OSD = On Screen Display.  
The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate  
while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no  
key activity. See Hot key mode on page 29.  
How to adjust your monitor  
27  
   
On Screen Display (OSD) menu structure  
Auto Adjustment  
H. Position  
V. Position  
Pixel Clock  
Phase  
DISPLAY  
Red  
Brightness  
Contrast  
Sharpness  
Color  
Normal  
Bluish  
Reddish  
User Mode  
Reset Color  
Green  
Blue  
PICTURE  
Yes  
No  
PICTURE  
ADVANCED  
Picture Mode  
Standard  
Senseye Demo  
Movie  
Dynamics  
Photo  
ON  
OFF  
Input  
Size  
H. Position  
V. Position  
Contrast  
Sharpness  
D-sub/Composite  
DVI/S-Video  
HDMI  
Component  
OFF  
PIP  
English  
French  
Small  
German  
Medium  
Large  
Italian  
Spanish  
Polish/Japanese  
Czech/Traditional  
Chinese  
Hungarian/Simplified  
Chinese  
SYSTEM  
Input  
D-sub  
DVI  
OSD Settings  
Information  
Reset All  
HDMI  
Serbo-croatian  
Romanian  
Dutch  
Component  
Composite  
S-Video  
Russian  
Swedish  
Language  
H. Position  
V. Position  
Display Time  
OSD Lock  
Portuguese  
5 sec.  
10 sec.  
20 sec.  
30 sec.  
Yes  
No  
ON  
OFF  
28  
How to adjust your monitor  
   
Hot key mode  
The monitor keys perform as hot keys to provide direct access to particular functions whenever  
the menu isn't currently displaying on-screen.  
Brightness hot key  
Press the t key to display the Brightness  
indicator. Further press the t key to  
increase or the u key to decrease the screen  
brightness, and press the MENU key to exit.  
Contrast hot key  
Press the u key to display the Contrast indi-  
cator. Further press the t key to increase or  
the u key to decrease the screen contrast,  
and press the MENU key to exit.  
PIP hot key  
Press the Enter key to activate the picture in  
picture display and select the picture in pic-  
ture display source.  
Pressing this key continually allows you to  
switch between the video input sources or  
turn the PIP function off.  
When the messages of the desired input  
source displays, release the key to set the PIP  
input source. The message will last around 3  
seconds.  
The setting will take effect immediately.  
This command can bring up a window from a second image source. Thus you can watch images  
from 1 computer graphic/PC video source (D-sub, DVI, HDMI*, or Component) and 1 video  
source (Composite or S-video). The PIP function will not allow for 2 computer graphic/PC video  
sources or 2 video sources to perform PIP.  
*HDMI, short for High Definition Multimedia Interface, is the first industry-supported,  
uncompressed, all-digital audio/video interface between audio/video sources and audio and/or  
video monitors. Being different from other connectors, an HDMI connector can carry both video  
and audio signals via the same cable and transfer uncompressed digital audio and video for the  
highest image quality. It supports digital televisions (DTV), set-top boxes, DVD players, and DVD  
recorders, etc. The HDMI connector on your FP241W supports video source only.  
How to adjust your monitor  
29  
   
If the input source of the main window is from the computer graphic/PC video signals  
(D-sub, DVI, HDMI, or Component), you will cycle through the following messages  
indicating the video input sources for the PIP window.  
PIP off and Exit  
If the input source of the main window is from the video signals (Composite or S-video),  
you will cycle through the following messages indicating the computer graphic/PC video  
signals for the PIP window.  
PIP off and Exit  
Mode hot key  
Press the key continually to switch between  
the 4 modes for the main window, including  
Standard, Movie, Dynamics, and Photo. The  
setting will take effect immediately.  
30  
How to adjust your monitor  
Input /Swap hot key  
Press the Input/Swap key continually to  
select an input source for the main window  
or swap the input signals between the main  
window and the PIP window when the PIP  
function is activated.  
To specify the input source, release the key  
when you see the message of the preferred  
input source, which will be lasting for  
around 3 seconds.  
The setting will take effect immediately.  
When the PIP function is OFF, select between the computer graphic/PC video input  
sources and video input sources. To specify the input signal, release the key while the  
message displays.  
The input signal messages will be displayed in sequence as below:  
The Computer Graphic/PC Video  
input sources include D-sub, DVI,  
HDMI, and Component, while the  
Video input sources include  
Composite and S-video.  
When the PIP function is ON, select between various input sources of the current video  
type (Computer Graphic/PC video or Video) for the main window. The cycle will be  
performed in a specific sequence. Keeping pressing the key will swap the current main  
window’s signal source with the current PIP window’s signal source. To specify the input  
signal, release the key while the message displays.  
If the current main window source is from the Computer Graphic/PC video input  
signals, the input signal messages will be displayed in sequence as below:  
If the current main window source is from the Video input signals, the input signal  
messages will be displayed in sequence as below:  
The PIP function will not allow for 2 computer graphic/PC video sources or 2 video sources to perform  
PIP.  
To specify an input video source for the PIP window, press Enter to make a selection. See also PIP hot  
How to adjust your monitor  
31  
 
Main menu mode  
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.  
Press the MENU key to display the following main OSD menu.  
3
2
5
4
1
There are 5 main OSD menus:  
1. Display  
2. Picture  
3. Picture Advanced  
4. PIP (Picture in Picture)  
5. System  
Use the t (Up) or u (Down) keys to  
highlight a menu item, and press the  
ENTER key to enter the Menu item settings.  
There are 14 different menu languages, see “Language on page 28” under “OSD Settings” for more  
details.  
For more information on each menu, please refer to the following pages:  
32  
How to adjust your monitor  
 
Display menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select DISPLAY  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
The current picture mode is displayed in the top right corner of the main menu. See Picture Mode on  
page 37 to learn more information.  
Item  
Function  
Optimizes and adjusts the Press the ENTER key to  
screen settings select this option and make  
Operation  
Range  
Auto  
Adjustment  
automatically for you. The adjustment.  
i key is a ‘hot-key’ for this  
function.  
When you connect a  
digital video output  
using a digital (DVI)  
cable to your monitor,  
the i key and the Auto  
Adjustment function  
will be disabled.  
How to adjust your monitor  
33  
 
H. Position  
V. Position  
Pixel Clock  
Adjusts the horizontal  
position of the screen  
image.  
0 to 100  
0 to 100  
0 to 100  
Adjusts the vertical  
position of the screen  
image.  
Adjusts the pixel clock  
frequency timing to  
synchronize with the  
analog input video signal.  
Not applicable to a digital  
input signal.  
Press the t or u keys to  
adjust the value.  
See also: Picture  
Phase  
Adjusts the pixel clock  
phase timing to  
0 to 63  
synchronize with the  
analog input video signal.  
Not applicable to a digital  
input signal.  
See also: Picture  
34  
How to adjust your monitor  
Picture menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PICTURE  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Brightness  
Adjusts the balance  
between light and dark  
shades.  
0 to 100  
Press the t key to increase  
the brightness and press the  
u key to decrease the  
brightness.  
Contrast  
Adjusts the degree of  
difference between  
darkness and lightness.  
0 to 100  
1 to 5  
Press the t key to increase  
the contrast and press the  
u key to decrease the  
contrast.  
Sharpness  
Adjusts the clarity and  
visibility of the edges of  
the subjects in the image.  
Press the t key to improve  
the crispness of the display  
and press the u key to have  
softness effect on the  
display.  
Color - Press ENTER to enter the Color menu.  
Normal  
Allows video and still  
photographs to be viewed  
with natural coloring. This  
is the factory default color.  
Bluish  
Applies a cool tint to the  
image and is factory  
Press the t or u keys to  
select this option.  
pre-set to the PC industry  
standard white color.  
Reddish  
Applies a warm tint to the  
image and is factory  
pre-set to the news print  
standard white color.  
How to adjust your monitor  
35  
 
User Mode  
Tailors the image color  
tint. The blend of the Red,  
Green and Blue primary  
colors can be altered to  
change the color tint of the  
image. The default start  
setting is 50. Decreasing  
one or more of the colors  
will reduce their respective  
influence on the color tint  
of the image. e.g. if you  
reduce the Blue level the  
image will gradually take  
on a yellowish tint. If you  
reduce Green, the image  
will become a magenta  
tint.  
Red  
(0 to 100)  
Press the t or u keys and  
the ENTER key to select  
Red, Green, or Blue. Then  
Green  
(0 to 100)  
use the t or u keys to  
make the color adjustments. Blue  
(0 to 100)  
Press MENU to leave Color menu.  
Reset Color  
Resets the User Mode  
custom color settings to  
the factory defaults.  
Yes  
Press the t or u keys to  
change the settings.  
No  
36  
How to adjust your monitor  
Picture Advanced menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PICTURE  
ADVANCED and then press the ENTER  
key to enter the menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Picture Mode  
Standard  
Selects a picture mode that  
best suits the type of  
images shown on the  
screen.  
Press the t or u keys to  
change the settings.  
Movie  
Dynamics  
Photo  
Standard - for basic PC  
application.  
Movie - for viewing  
videos.  
Dynamics - for viewing  
landscape-specific videos  
and playing games.  
Photo - for viewing still  
images  
Senseye Demo  
ON  
Displays the preview of  
screen images under the  
selected mode from  
Press the t or u keys to  
change the settings.  
OFF  
Picture Mode. The screen  
will be divided into two  
windows; the left window  
demonstrates images of  
Standard mode, while  
the right window presents  
the images under the spec-  
ified mode.  
How to adjust your monitor  
37  
   
PIP (Picture-in-Picture) menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select PIP and  
then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Input  
Selects the video input for  
PIP viewing window. Use  
this to change the input to  
that appropriate to your  
video cable connection  
type.  
Composite  
Press the t or u keys to  
change the settings.  
S-video  
OFF  
or  
This command can bring  
up a window from a  
second image source.  
Thus you can watch  
images from 1 computer  
graphic/PC video source  
(D-sub, DVI, Component,  
or HDMI) and 1 video  
source (Composite, or  
S-video). The PIP  
D-sub  
DVI  
HDMI  
Component  
OFF  
function will not allow for  
2 computer graphic/PC  
video sources or 2 video  
sources to perform PIP.  
Size  
Adjusts the size of the PIP  
window.  
Small  
Press the t or u keys to  
change the settings.  
Medium  
Large  
H. Position  
V. Position  
Adjusts the horizontal  
position of the PIP  
window.  
0 to 100  
Press the t or u keys to  
adjust the value.  
Adjusts the vertical  
position of the PIP  
window.  
38  
How to adjust your monitor  
 
Contrast  
Adjusts the degree of  
difference between  
darkness and lightness of  
the images in the PIP  
window.  
0 to 100  
0 to 100  
Press the t key to increase  
the contrast and press the  
u key to decrease the  
contrast.  
Sharpness  
Adjusts the clarity and  
visibility of the edges of  
the subjects in the images  
displayed in the PIP  
window.  
Press the t key to improve  
the crispness of the display  
and press the u key to have  
softness effect on the  
display.  
How to adjust your monitor  
39  
System menu  
1. Press the MENU key to display the main  
menu.  
2. Press the t or u keys to select SYSTEM  
and then press the ENTER key to enter the  
menu.  
3. Press the t or u keys to move the  
highlight to a menu item and then press the  
ENTER key to select that item.  
4. Press the t or u keys to make  
adjustments or selections.  
5. To return to the previous menu, press the  
MENU key.  
Item  
Function  
Operation  
Range  
Input  
Selects the video input for  
the main window. Use this  
to change the input to that  
appropriate to your video  
cable connection type.  
Composite  
Press the t or u keys to  
change the settings.  
S-video  
D-sub  
DVI  
HDMI  
Component  
OSD Settings - Press ENTER to enter the OSD Settings menu.  
40  
How to adjust your monitor  
 
Language  
Sets the OSD menu  
language.  
English  
French  
German  
Italian  
Press the t or u keys to  
adjust the value.  
Spanish  
Polish/  
Japanese  
The language options  
displayed on your OSD  
may differ from those  
shown on the right,  
depending on the product  
supplied in your region.  
Czech/  
Traditional  
Chinese  
Hungarian/  
Simplified Chi-  
nese  
Serbo-Croatian  
Romanian  
Dutch  
Russian  
Swedish  
Portuguese  
H. Position  
V. Position  
Display Time  
Adjusts the horizontal  
position of the OSD menu.  
0 to 100  
Adjusts the vertical  
position of the OSD menu.  
0 to 100  
Press the t or u keys to  
adjust the value.  
Adjusts the display time of  
the OSD menu.  
5 sec.  
10 sec.  
20 sec.  
30 sec.  
OSD Lock  
Prevents all the monitor  
settings from being  
accidentally changed.  
When this function is  
activated, the OSD  
controls and hotkey  
operations will be  
disabled.  
ON  
Press the t or u keys to  
change the settings.  
OFF  
To unlock the OSD  
controls when the OSD is  
preset to be locked, press  
and hold the 'MENU' key  
for 15 seconds to enter  
the 'OSD Lock' option and  
make changes.  
Press MENU to leave the OSD Settings menu.  
Information  
Displays the current  
Press the ENTER key to  
monitor property settings. select this option.  
Resets all mode, color and  
Reset All  
Yes  
Press the t or u keys to  
geometry settings to the  
factory default values.  
change the settings.  
No  
How to adjust your monitor  
41  
9. Troubleshooting  
Frequently asked questions (FAQ)  
The image is blurred:  
Read the How to adjust the screen resolution on page 24 section, and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
How do you use a VGA extension cable?  
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by  
working through the instructions in the How to adjust the screen refresh rate on page 25 section It  
is normal for blurring to occur due to conduction losses in extension cables. You can minimize  
these losses by using an extension cable with better conduction quality or with a built-in booster.  
Does the blurring only occur at resolutions lower than the native (maximum) resolution?  
Read the How to adjust the screen resolution on page 24 section. Select the native resolution.  
Pixel errors can be seen:  
One of several pixels is permanently black, one or more pixels are permanently white, one or  
more pixels are permanently red, green, blue or another color.  
Clean the LCD screen.  
Cycle power on-off.  
These are pixels that are permanently on or off and is a natural defect that occurs in LCD  
technology.  
The image has a faulty coloration:  
It has a yellow, blue or pink appearance.  
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message  
box to reset the color settings to the factory defaults.  
If the image is still not correct and the OSD also has faulty coloration, this means one of the three  
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is  
bent or broken off, please contact your dealer to get necessary support.  
No image can be seen:  
Is the prompt on the display illuminated in green?  
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means  
you are using a display mode that this monitor does not support, please change the setting to one  
of the supported mode. Please read “Supported PC Timings on page 44” section. Recommended  
mode is 1920 x 1200 @ 60Hz.  
Faint shadow from the static image displayed is visible on the screen:  
Activate the power management function to let your computer and monitor go into a low power  
"sleep" mode when not actively in use.  
Use a screensaver to prevent the occurrence of image retention.  
Is the prompt on the display illuminated in orange?  
42  
Troubleshooting  
   
If the LED is illuminated in orange, the power management mode is active. Press any key on the  
computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If  
any pin is bent or broken off, please contact your dealer to get necessary support.  
Is the prompt on the display not illuminated at all?  
Check the power supply mains socket, the external power supply and the mains switch.  
The image is distorted, flashes or flickers:  
Read the How to adjust the screen resolution on page 24 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
The image is displaced in one direction:  
Read the How to adjust the screen resolution on page 24 section and then select the correct  
resolution, refresh rate and make adjustments based on these instructions.  
Need more help?  
If your problems remain after checking this manual, please contact your place of purchase or  
e-mail us at: [email protected]  
Troubleshooting  
43  
 
10. Supported PC Timings  
Incoming display mode (Input timing)  
Horizontal Vertical Pixel  
Frequency (KHz) Frequency (Hz) Frequency (MHz)  
Resolution  
Comment  
640 x 350  
31.47  
31.47  
31.47  
35.00  
37.86  
37.50  
37.88  
48.08  
46.87  
49.72  
48.36  
56.48  
60.02  
60.24  
67.50  
68.68  
61.80  
71.81  
60.00  
64.00  
75.83  
80.00  
81.18  
75.00  
75.00  
70.08  
70.08  
60.00  
67.00  
72.80  
75.00  
60.32  
72.19  
75.00  
74.55  
60.00  
70.10  
75.00  
74.93  
75.00  
75.06  
66.00  
76.14  
60.00  
60.00  
71.53  
75.00  
76.16  
60.00  
60.00  
25.17  
28.32  
25.18  
30.24  
31.50  
31.50  
40.00  
50.00  
49.50  
57.29  
65.00  
75.00  
78.75  
80.00  
108.00  
100.00  
94.50  
108.00  
108.00  
108.00  
128.00  
135.00  
135.09  
162.00  
162.09  
DOS  
720 x 400  
DOS  
640 x 480  
DOS  
640 x 480  
Macintosh  
VESA  
640 x 480  
640 x 480  
VESA  
800 x 600  
VESA  
800 x 600  
VESA  
800 x 600  
VESA  
832 x 624  
Macintosh  
VESA  
1024 x 768  
1024 x 768  
1024 x 768  
1024 x 768  
1152 x 864  
1152 x 870  
1152 x 900  
1152 x 900  
1280 x 960  
1280 x 1024  
1280 x 1024  
1280 x 1024  
1280 x 1024  
1600 x 1200  
1920 x 1200  
VESA  
VESA  
Macintosh  
VESA  
Macintosh  
SUN 66  
SUN  
VESA  
VESA  
IBMI  
VESA  
SPARC2  
VESA  
VESA  
Image disruption may occur as a result of signal frequency differences from graphic cards which  
do not correspond with the usual standard. This is not, however, an error. You may improve this  
situation by altering an automatic setting or by manually changing the phase setting and the pixel  
frequency from the “Display” menu.  
To extend the service life of the product, we recommend that you use your computer's power  
management function.  
44  
Supported PC Timings  
 
11. Specifications  
Model  
FP241W  
Display type  
24.0, active, TFT  
611.32 mm  
Viewable diagonal  
Native (maximum) resolution  
Colors  
1,920 x 1200  
16.7 million  
2
Contrast / Brightness  
Response time*  
1000:1 / 500 cd/m  
16 ms  
6 ms (GTG*)  
178, 178 (CR>10)  
Viewing angle (left/right, up/down)  
Line frequency  
30 - 82 kHz Multi- frequency monitor  
Image frequency  
Image diagnostics  
56 - 76 Hz modes within these parameters  
Digital, OSD Technology, i key (automatic image  
setting)  
Controls  
7 keys and i key.  
Contrast, brightness, vert. & hor. image position,  
phase, pixel clock, color balance, color palette,  
multiple-language OSD, OSD position, OSD lock,  
input selection, PIP input selection, PIP  
Functions  
adjustments, picture mode, Senseye demo  
Power management  
VESA DPMS, EPA  
< 95 Watt (without USB port)  
< 1 Watt  
Max. power consumption  
Standby power consumption  
Input signals  
RGB analog 0.7 Vpp/75 Ohm positive, DVI-D,  
Composite, Component, S-Video, HDMI  
TTL separate signal connection 15-pin mini D-sub  
cable  
Synchronization  
Temperature (operating)  
0 °C - 40 °C  
Air humidity (operating)  
Certifications  
10% - 90%  
TCO 03, TCO 06, TÜV/Ergonomics, TÜV/GS,  
FCC Class B, ISO 13406-2, VCCI, CB Report,  
CE, C-Tick, BSMI, Fimko, GOST, CSA, CCC, MIC  
Specifications  
45  
 
Operating voltage  
Automatic switched mode power supply,  
100-240 V, 50-60 Hz  
-5° ~ +20 °  
Tilt (down/up)  
Swivel (left/right)  
Height adjustment  
Pivot  
45°/45°  
150 mm  
0° ~ 90 ° clockwise  
567 x 474.2 x 248.4 mm  
Dimensions (H x W x D)  
Weight  
10.6 kg  
Accessories  
BenQ Web Camera  
*Response Time: The time it takes to switch a pixel off and then on and then off again (or from black to  
white and back to black). A low response time is desirable for the display of moving images without  
ghosting. The Response Time quoted for many LCD monitors is specific to transitions from black to white  
and back again, it does not specify the time required to switch between the many gray levels or colors  
that make up an image.  
*Gray to Gray or GTG Response Time: “Real world” video content contains a combination of grayscale  
images. It generally takes longer for a pixel to transition to an intermediate level of intensity (i.e. a gray or  
color level) than it does for it to turn completely black or completely white. For example the “Gray to Gray  
response time” of an LCD panel may generally be 30 to 40 ms while the “Response Time” is 12 ms.  
BenQ's AMA technology greatly reduces the GTG (Gray to Gray) response time so moving parts of the  
image are clearer, no matter what the image content is. With Advanced Motion Acceleration (AMA), the  
average GTG response time can be as low as 6 ms.  
46  
Specifications  

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