BT PaperJet 60 User Manual

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

This equipment is not designed for making emergency telephone calls when the power fails.

Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks

and private switchboards in the United Kingdom.

User

Guide

Freestyle 60

Cordless Telephone

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Please open this page for an

‘at a glance’ guide to your

Freestyle 60

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Please open this page for a

further ‘at a glance’ guide to your

Freestyle 60

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

At a glance

Aerial

Can be extended to

obtain the best signal

and reception available,

see page 7.

Light

Talk button

Indicates when the

handset rings, is in use

or, if the handset battery

needs recharging,

Press to make or receive

a call, see page 10.

see page 8.

Recall button

For use with a

Secrecy/Music on hold

switchboard/PBX and

BT Select Services, see

pages 14 and 20.

Press to mute the call

so your caller cannot

hear you. You and your

caller will hear music

while on hold, see page 11.

Redial button

Redials the last number

called, or press to enter

a pause in a stored

Directory button

Allows you to store and dial

up to 10 numbers in the

memory, see page 12.

number, see page 11.

Keypad

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Mains power socket

Telephone line cord socket

Handset hook

Rotate for wall mounting,

see page 24.

Page button

Press to page the handset,

see page 13.

Power/In use light

Comes on when connected

to the power supply and

flashes when in use.

Charging light

Comes on to indicate

charging when the

handset is on the base.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

In this guide

At a glance

Key features

Introduction

Safety information

Setting up

Using your Freestyle 60

Making and receiving calls

Last number redial

Secrecy/Music on hold

Directory

Base ringer volume

Paging

Call Waiting

Using Freestyle 6

Additional Handsets

Registering your handset

Transferring calls

General information

Guarantee

If you have to return your product

Technical information

Batteries

Call security

Switchboard compatibility

Switchboard access codes

Help and advice

Wall mounting

Handset hook

Index

Wall mounting template

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Introduction

Your Freestyle 60 is designed for ease

of use and made to the high standards

set by BT.

Unpacking your

Freestyle 60

You can expect your Freestyle 60 to

provide many years of quality service.

Please read the instructions carefully

before use and keep this user guide for

future reference.

Check that your Freestyle 60 is

complete. If anything is missing, please

contact your place of purchase

immediately.

Freestyle 60 handset.

Freestyle 60 base unit.

Power supply unit.

For your records

Date of purchase:

Place of purchase:

Telephone line cord.

Serial number:

(on the underside of the base unit)

Wall plugs and

mounting screws.

For guarantee purposes proof of

purchase is required, so please keep

your receipt.

HELPLINE

If you have problems with your phone,

call the Freestyle 60 Helpline on

0845 7697146.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Safety information

General

Cleaning

Only use the power supply unit

included with the product. Using an

unauthorised power supply will

invalidate your guarantee and may

damage the telephone. The item

number for the power supply unit

is 872264.

Simply clean the handset and base

station with a damp (not wet) cloth,

or an antistatic wipe. Never use

household polish as this will damage

the product. Never use a dry cloth

as this may cause a static shock.

Environmental

For the handset use only approved

rechargeable battery pack. Under

no circumstances should non-

rechargeable batteries be used.

Using unapproved batteries will

invalidate your guarantee and may

damage the telephone.

Do not expose to direct sunlight.

The product may heat up when

the batteries are being recharged.

This is normal. However, to avoid

damage we recommend that you

do not place the product on

Radio signals transmitted between

the handset and base may cause

interference to some hearing aids.

antique/veneered wood.

Do not expose your product to

ﬁre, explosive or other hazardous

conditions.

Do not dismantle the handset or

base station. This could expose you

to high voltages or other risks.

Contact the helpline for repairs.

There is a slight chance that your

phone could be damaged by an

electrical storm. We recommend

that you unplug the power and

telephone line cord for the

Never dispose of batteries in a ﬁre.

There is a serious risk of explosion

and/or the release of highly toxic

chemicals.

duration of the storm.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Setting up

Follow these steps to set up your Freestyle 60 ready for use.

Plan the location

1 Handset aerial

Situate your Freestyle 60 close enough

to the mains power socket and telephone

socket so that the cables will reach.

Your Freestyle 60 handset uses a

compact aerial which we recommend

you pull out to obtain the best signal

and reception available.

Make sure it is at least 1 metre away

from other electrical products to avoid

interference.

Do not situate the product in the

bathroom or other humid areas.

Your Freestyle 60 works by sending and

receiving radio signals between the base

unit and the handset.

The strength of the signal depends on

where you site the base unit and how

the aerial is deployed.

2 Plug the power supply

cord into the back of the

base unit

The higher the base unit is located,

the better. An upstairs room is ideal.

Your product can be wall mounted, for

more information see page 23.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

3 Connect the base unit

Note

power supply to a power

socket

When fully charged and in good

condition, the handset will provide up

to 7 hours talktime or 72 hours

standby.

If the handset battery is running low,

the light on the handset will ﬂash

every 10-15 seconds.

If you are making a call and the

handset battery is running low you

will hear a warning tone every

10-15 seconds.

The power supply unit must remain

plugged in all the time.

Place the handset on the base unit to

recharge.

Note

Do not connect the telephone line cord

to the phone socket until the handset

is fully charged. This will prevent the

risk of the phone being answered

before the batteries are charged, which

may prevent them from reaching

maximum capacity.

However, the charge capacity of

rechargeable batteries will reduce with

time as they wear out, so reducing the

talk/standby time of the handset.

Eventually they will need to be replaced.

New batteries can be obtained from

the BT shop or from the Helpline.

Please see page 18 for instructions

on how to install a new battery pack.

4 Charge the handset

To get the longest possible life from

your battery, take the handset off the

base unit for a few hours each day.

When you ﬁrst use your Freestyle 60,

the rechargeable battery in the handset

needs charging for 24 hours.

Place the handset on the base unit,

ensuring the contacts are touching.

The red CHARGING light will come on.

The charging light will remain

constantly lit while the handset is

placed on the base unit, even when the

handset batteries are fully charged.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

5 Plug the telephone line

Helpline

cord into the bottom of

the base unit and plug the

other end of the line cord

into the telephone wall

socket

If you have any difﬁculties setting up

your Freestyle 60 please call the

Helpline on 0845 7697146.

Your Freestyle 60 is now ready for use.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Using your Freestyle 60

Making and receiving calls

To receive a call

When the phone rings:

To make an external call

If your handset is on the base

unit, simply pick it up to

answer the call.

Press the buttons in the order

shown:

Lift the handset off the base

unit.

If your handset is off the base

unit then the handset light will

ﬂash, press the TALK button

to answer the call.

Press the TALK button.

The POWER/IN USE light on

the base unit begins to ﬂash

and the light on the handset

comes on.

Note

Listen for the dialling tone.

Dial the number you want.

The handset range is up to 250 metres

from the base unit in ideal conditions.

If you start to go out of range while

using the phone, you will hear

warning beeps. Move closer to the base

unit. If you do not move back into

range your call may be disconnected.

Your Freestyle 60 automatically scans

the available radio channels and

selects the best quality reception

to use.

To end a call

Press the TALK button.

Replace the handset on the

base unit.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Secrecy/Music on hold

Note

When on a call you can talk to

someone in the same room, without

your caller hearing.

Your Freestyle 60 handset uses a

compact aerial which can be pulled

out to obtain the best signal and

reception available.

To switch Secrecy on and off

During a call press and

release the SECRECY button.

Note

Your caller will be put on

hold and both you and the

caller will hear music until

the SECRECY button is

pressed again.

An Inductive Coupler has been built

into the handset to improve sound

quality for people using hearing aids.

Switch your hearing aid to T and

adjust the position of the handset until

you get the best reception.

The handset light will ﬂash.

You can now talk to someone

in the room without your

caller hearing you.

Last number redial

Your Freestyle 60 stores the last number

called which enables quick and easy

redialling. A redial number can be no

longer than 32 digits.

Press and release the

SECRECY button again to

return to your caller.

To redial the last number

called

Press the TALK button and

wait for the dialling tone.

Press the REDIAL button. The

number is dialled automatically.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

directory

Base ringer volume

To adjust the base ringer

volume

Press the TALK button.

Press the DIRECTORY button.

There are 3 levels to choose

from, HIGH, LOW and OFF.

Enter the location number

between 0 and 9, under which

the number is stored.

0-9

1=HIGH; 2=LOW and 3=OFF.

The default setting is HIGH.

The number is dialled

automatically.

Press the DIRECTORY button.

Press the button.

Enter the setting you want,

1-3.

To delete stored numbers

1-2-3

Press the DIRECTORY button

to conﬁrm the setting.

Any existing number stored

in the directory can be

overwritten by entering a

new number under the same

location. Simply follow the

steps under the storing numbers

sections previously shown.

You will hear a conﬁrmation

tone.

You will also hear a sample

ring of the base ringer at levels

1 and 2.

Paging

You can page the handset from the

base unit to alert a handset user that

they are wanted or to locate a missing

handset. However, paging calls cannot

be answered by a handset.

To page the handset

Press the PAGE button on the

base unit.

The handset will ring.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

You can stop paging at any time

by pressing the PAGE button

on the base unit or any buttons

on the handset.

(this beep is not audible to the person

you are speaking to).

Instead of the engaged tone, the second

caller will hear an announcement to

hold as you are aware that there is a

second call.

Pressing the TALK button will

not only stop the paging but

also seize the line. Press the

TALK button a second time to

clear the line.

To use Call Waiting

Paging will continue to ring

for approximately one minute.

If the paging is not answered

after this time your handset

will return to standby.

You can answer the second call,

without disconnecting your

ﬁrst caller, by pressing the R

button. The ﬁrst caller will be

put on hold.

Note

You cannot page the handset while it

is being used on a call. An incoming

call will override a page call and the

handset will ring as normal.

When you have spoken to the

second caller you can return

to the ﬁrst caller by pressing

the R button again. You can

switch back and forth between

the 2 calls without disconnecting

either if you wish.

If additional handsets are registered

to the Freestyle 60 base unit then all

handsets will ring when paged.

If you wish to disconnect the

ﬁrst call, press the TALK

button after speaking to the

ﬁrst caller.

Call Waiting

The handset will then ring.

Press the TALK button again

and continue with the second

caller.

Note

To use Call Waiting you will need to

subscribe to the Service from your

network provider. A quarterly fee is

payable.

The second caller will only be

charged for their call from the

moment you answer and not

while they are waiting for your

If an incoming call arrives while you are

already engaged on a telephone call, you

will hear a soft beep every 5 seconds

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Using Freestyle 6

Additional Handsets

You can buy and use up to three

Registering your handset

Freestyle 6 additional handsets

(or Quartet 1000 additional handsets)

You must register your Freestyle 6

with your Freestyle 60 to extend your

additional handset before it can be used

phone system, without needing to install

with your Freestyle 60 base unit.

extension sockets for each new phone.

Please note that Quartet 1000 handsets

Note

are compatible with your Freestyle 60

but the Quartet 1000 has more advanced

features. For more information on

Quartet 1000 additional handsets please

refer to the Quartet 1000 user guide.

Once your Freestyle 6 handset has been

registered to your base unit it cannot

be re-registered to another base unit.

To register an additional

handset

Please ensure you have only

the handset you wish to

the instructions below.

Each additional handset is supplied with

its own charger and user instructions,

but the following information will tell

you how to register and use an additional

handset with your Freestyle 60.

Press and hold the base unit

PAGE button for 5 seconds until

both the POWER/IN USE

light on the base unit and the

light on the handset begin to

ﬂash.

Note

Release the PAGE button and

press the TALK button on the

additional handset that you

wish to register.

You must charge your additional

handset for 24 hours before

registering it.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Your additional handset is

registered automatically and you

will hear a long conﬁrmation

beep and the light will stop

ﬂashing.

Press the DIRECTORY

button. You will hear a beep

conﬁrming that the new

number has been stored.

Note

Make a note of the handset number by

writing it on the directory label on the

back of the additional handset.

Check that your additional handset

is registered correctly by pressing the

TALK button. The talk light should

remain constantly lit and you will

hear a dial tone. If you do not hear

a dial tone your additional handset

is either out of range of the base unit

or it has not been registered properly,

or the base unit line cord is not

plugged in.

Transferring calls

You can transfer calls between handsets

that are registered to the base unit.

To transfer a call

To set the handset number

During your call press the

SECRECY button and then the

handset number that you want

to transfer the call to.

Each additional handset must

be assigned an identity

number (2, 3 or 4) to be used

when transferring calls. Your

Freestyle 60 handset is already

registered as HANDSET 1. A

Freestyle 6 additional handset

is pre-set as HANDSET 2.

However, further additional

handsets can be numbered as

they are added.

The called handset will ring.

Press the TALK button on the

ringing handset to speak to

the caller.

If the call is not answered

within 30 seconds the original

calling handset will ring.

If after a further 30 seconds

the call is not taken the caller

will be disconnected.

Press the DIRECTORY button.

Press the SECRECY button.

Enter the handset number

2-4

between (2 and 4).

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

General information

Within the 12 month guarantee period:

Guarantee

Prior to returning your product, please

read the Help section beginning on

page 21 or contact the Helpline on 0845

769 7146 for assistance. In the unlikely

event of a defect occurring, please

follow the Helpline’s instructions for

replacement or repair.

Your Freestyle 60 is guaranteed for a

period of 12 months from the date of

purchase. Subject to the terms listed

below the guarantee will provide for the

repair of, or at BT’s or its agent’s

discretion, the option to replace the

Freestyle 60 or any component thereof,

(other than batteries), which is

Outside of the 12 month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone

network. We recommend that you

contact BT’s approved repair agent

TecLogic on 01672 564444 or a local

qualiﬁed repairer.

identiﬁed as faulty or below standard,

or as a result of inferior workmanship

or materials. Products over 28 days old

from the date of purchase may be

replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12 month

guarantee period.

If you have to return

your product

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

Prior to returning your product, please

read the Help section on page 21, or

contact the Helpline on 0845 769 7146

for assistance. If you still feel you have

to return your product, pack the base

station and handset securely, preferably

in the original packaging. All parts must

be returned, including line cords, power

supplies and original batteries. (Please

note that we can not take responsibility

for goods damaged in transit).

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or any

attempt at adjustment or repair other

than through approved agents.

• This guarantee does not affect your

statutory rights.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Technical information

Batteries

How many telephones can you have?

All items of telephone equipment have

a Ringer Equivalence Number (REN),

which is used to calculate the number

of items which may be connected to any

one telephone line. Your Freestyle 60

has a REN of 1. A total REN of 4 is

allowed. If the total REN of 4 is

Although the battery pack is

rechargeable it will eventually need

to be replaced, see below for details on

how to replace the battery pack.

To replace the battery pack

exceeded, the telephones may not ring.

With different telephone types there is

no guarantee of ringing, even when the

REN is less than 4.

Remove the battery cover by

pressing down on top of the lid

and slide the cover off.

Only use approved power supply, item

code: 872264.

Only use approved batteries, item code

872276.

These products are available from the

Freestyle 60 Helpline 0845 769 7146.

Unplug the connector and

remove the old battery pack.

Plug the new battery pack

connector in and lower the

battery pack into recess then

replace lid.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

your conversations could be overheard

Note

by other people, on their cordless

phones, or on ordinary radios that use

the same radio frequencies.

As this problem applies equally to all

similar cordless phones currently

available in the UK, call privacy cannot

be guaranteed. However, the security

coding prevents unauthorised use of

your line.

When fully charged and in good

condition, the handset will provide up

to 7 hours talktime or 72 hours

standby.

If the handset battery is running low,

the light on the handset will ﬂash

every 10-15 seconds.

If you are making a call and the

handset battery is running low you

will hear a warning tone every

10-15 seconds.

Switchboard compatibility

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards, which support tone and

pulse dialling and timed break recall.

If in doubt please consult your service

provider.

Place the handset on the base unit to

recharge.

However, the charge capacity of

rechargeable batteries will reduce with

time as they wear out, so reducing the

talk/standby time of the handset.

Eventually they will need to be replaced.

New batteries can be obtained from

the BT shop or from the Helpline.

Switchboard access codes

To set the dialling mode

To get the longest possible life from

your battery, take the handset off the

base unit for a few hours each day.

Press the DIRECTORY button.

Call security

Press the button. You will

hear a tone.

✱

Your Freestyle 60 has its own digital

security code that prevents other

cordless phone owners from using your

phone line. This ensures that you are

charged only for calls using your phone.

However, all approved cordless phones

use radio signals to communicate

Press 1 for Tone dialling.

Press 2 for Pulse dialling.

Press the DIRECTORY button.

You will hear a conﬁrmation

tone.

between the base unit and cordless

handset units. It is therefore possible that

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

To insert a pause in the

memory

With some switchboards, after

dialling the access code you

may have to wait for a moment

while the switchboard picks up

an outside line.

If so, press the REDIAL button

to insert a pause before

entering the telephone number.

To use the recall facility

You may need to use the recall

function if you are connected

to a switchboard/PBX (Private

Branch Exchange), contact

your PBX supplier for further

information. The recall

function is set to timed break

recall and is also used for

BT Select Services.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Help and advice

If you have any problems using your Freestyle 60, this section will

give you the most common, easy to follow solutions.

Telephone problems

Possible cause

Solution

Telephone not connected to

telephone line.

Plug the telephone into the

telephone line.

• No dialling tone.

Mains disconnected.

Power cut.

Ensure the power supply is correctly

connected and switched on.

• Telephone will not dial out or

cannot receive calls.

Wait until the power is restored.

Replace handset on base unit for 10

seconds and try again. If this does

not work, disconnect the handset

battery from the handset for 10

minutes. Also disconnect the mains

power.

Then reconnect the base unit to the

mains, then replace the handset on

the base unit for 10 seconds and try

again.

Handset battery pack is discharged.

Handset not registered.

Place the handset on the base

unit and recharge it for 24 hours

ensuring the CHARGING light

is on.

• Handset does not ring and no

light on handset.

You may be trying to use tone dialling

on a pulse dialling exchange.

See page 19 to change to pulse

dialling.

• You have dialling tone but the

telephone will not dial out.

You are connected to a PBX and are

not dialling the access code.

Use the PBX access code.

See page 19 for more information

on switchboard use.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Telephone problems

Possible cause

Solution

Telephone is not connected to the

telephone line.

Plug the telephone into the telephone

socket.

• Base unit does not ring but

lights show on base unit.

The base ringer is set to off.

Line fault or faulty socket.

Set the base ringer setting to a

higher volume, see page 13.

Try the telephone on another socket

or another line. If the telephone

works, contact BT on 151, or your

telephone network operator for

repairs to the line or socket.

You are moving out of range.

Move closer to the base unit.

• Callers are faint.

• Interference.

• Buzzing.

The base unit or the handset are

too close to electrical equipment or

metal obstructions.

Relocate the base unit or move

around with the handset until

reception improves.

• Tinniness.

• No Directory number

stored.

You may have pressed the TALK

button ﬁrst before storing the number.

Don’t press the TALK button when

storing numbers, see page 12.

You may have pressed a number key

on the handset after pressing the

SECRECY button. The current

handset will try to transfer the call to

another handset.

Wait 30 seconds; the call will return

to the current handset.

Or press the TALK button and the

call will return immediately.

• Call appears to have been cut

off after pressing the SECRECY

button.

The handset needs recharging or

there is an incoming call.

Replace the handset on the base unit,

ensuring that the base unit is

plugged in and that the CHARGING

light is on.

• Light on the handset

is flashing.

Dirty contacts on base unit or

handset.

Clean the contacts with a dry cloth.

Heavy soiling can be removed with

a pencil eraser.

• No CHARGING light on the

base unit.

If you are still experiencing difﬁculties please call the Helpline on 0845 769 7146.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Wall mounting

Your Freestyle 60 can be wall-mounted

by removing the desk bracket.

For the best operating conditions,

try to place the base unit away from

large metal objects and other

electrical appliances.

To remove, just squeeze the bracket in

with thumbs and lift off as shown.

Drill 2 holes for the screws and insert

the wall-plugs provided (if required).

WALL PLUG

70 mm

WALL

Please refer to page 27, wall-mounting

template.

Note

Drive the screws into the wall, leaving

about 4mm free on which to mount

the bracket and base unit.

Before you wall-mount your

Freestyle 60, check that:

• the wall can support the weight of

the base unit and handset;

Make sure that the power supply and

the telephone cables are connected

to the base unit, then ﬁt the cables

into the channels on the bottom of the

base unit.

• you are not drilling into any hidden

wiring;

• the power supply cable will reach

from the mains power socket to your

wall mounting position;

Attach the base unit by hooking it over

the screws protruding from the wall.

• the position you choose leaves enough

space so that the base unit is clear

of any obstruction on the wall, such

as a shelf or cupboard. Room should

be left so that the handset can be

placed on charge without touching

any obstructions.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Handset hook

Keeps the handset in place when the

Freestyle 60 is wall mounted.

Revolve the handset catch on the top of

the base unit.

The handset will now be able to rest on

the hook when wall-mounted.

Ensure the handset is ﬁrmly attached

to the base unit.

Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946

Index

Dialling mode

Guarantee information

Handset

Additional handsets

Aerial

At a glance

Base ringer volume

Batteries

charging

low warning

replacing

Call security

Calls

additional

aerial

charging

hook

set number

Help

Helpline

end

Inductive Coupler

Location of product

Make a call

Memories

external

make

receive

redial

Paging

transfer

Pause

Call Waiting

Charge handset