BT Inspire 1500
User Guide
This new interactive user guide lets you
navigate easily through the pages and allows
you to be directed straight to any websites
or email addresses that are referenced.
Simply hover the cursor over the page number,
website or email reference and click when
the
icon changes to the
icon.
Think before
you print!
3
In this guide
Getting started
Redial a number from the redial list
16
Location
6
6
7
8
Save a number from the redial list
to the phonebook
17
17
17
17
18
Setting up
Delete a redial number
Delete all redial numbers
Keypad lock
BT Inspire 1500 multiple pack owners only
Set date and time manually
Getting to know your phone
Handset buttons
Find handset (paging)
9
10
11
12
13
Phonebook
Handset display / display icons
Base
Store a name and number in the phonebook 18
View an entry in the phonebook
View phonebook capacity
Dial an entry in the phonebook
Edit a name and number
19
19
19
19
Navigating the menus
Menu map
Using the phone
Switch handset on or off
Make an external call
Preparatory dialling
End a call
14
14
14
14
14
14
15
15
15
15
15
15
16
16
Copy an entry from the phonebook
to another handset
20
Copy all phonebook entries to
another handset
20
20
21
21
21
22
Delete an entry in the phonebook
Delete entire phonebook
Edit call group name
Receive a call
Earpiece / handsfree volume
Call Waiting
Change call group ringtone
Speed Dial
Secrecy
Handsfree
Copy a phonebook entry to a
Speed Dial button
Make a handsfree call
Answer a call handsfree
Switch to handsfree during a call
Headset
22
22
23
23
Delete a Speed Dial entry
Edit a Speed Dial entry
Dial a Speed Dial entry
Redial the last number called
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
4
Sounds
Delete an entry
Delete entire Calls list
Voicemail
32
32
32
Handset ringer melody
(for external or internal calls)
24
Handset ringer volume (including ringer off) 24
BT Network services
Set to quiet mode
Handset beeps
24
24
Pre-stored BT Services numbers
BT Inspire 1500 Helpdesk
33
33
33
33
33
34
Settings
BT 118 500 (Directory Enquires)
Call Divert on/off/check
Select base
25
25
25
26
26
26
27
27
27
28
28
28
29
29
Display contrast / Handset name
Auto answer
Call Waiting on/off/check
Show/Edit/Delete BT Services numbers
De-register a handset
Handset reset
Answering machine
Using the answering machine
from the handset
Base ringer melody and volume
Handset ringing priority
Recall mode
35
35
35
36
36
36
Switch the answering machine on / off
Outgoing messages
System PIN
Record your own outgoing message
Check or delete your outgoing message
Answer settings
Reset base
Date / Time / Alarm
Set date and time
Set alarm call
Switch the answering machine on / off
at pre-set times
37
37
37
38
38
39
39
39
39
Stop alarm ring
Record a memo
Call screening
Calls list
Message playback
Delete all old messages
Using the answering machine at the base
Switch on / off
Caller Display
Calls list
30
30
30
31
View call details
Dial from the Calls list
Message playback
Remote access
Copy a Calls list number to the phonebook 31
Calls list settings: Category and New Call alert31
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
5
To enable / disable remote access
39 General information
If you forget to switch on your
answering machine
Replacing the handset batteries
55
55
56
56
57
57
59
59
59
59
59
59
59
40
Safety information
Operating your answering machine remotely 40
Cleaning
Text messaging (SMS)
Environmental
Subscribe to the text messaging service
Cost of the fixed line service
Send a text message
41 Product disposal instructions
41 Guarantee
41 Technical information
42 R&TTE
View messages in the Outbox
Using the Draftbox
43 Declaration of Conformance
43 Connecting to a switchboard
43 Inserting a pause
44 Recall
Receiving messages
Read messages
Edit or delete templates
Service Centre numbers
44 User Guide formats
45
Add or change Service Centre numbers
Select Send Service Centre
Switch new text message alert on or off
45
45
Using additional handsets
Easy registration of a new additional
Inspire handset
46
Registration of an additional handset
when base PIN charged
47
47
47
48
48
Internal calls
Call another handset
Transfer a call
3-way conference call
Help
49
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
6
Getting started
Location
WARNING
Do not place your BT Inspire 1500 in
the bathroom or other humid areas.
Place your BT Inspire 1500 within 2 metres of the power
socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Handset range
The BT Inspire 1500 has a range of
up to 300 metres outdoors when
there is a clear line of sight between
the base and handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres.
Your BT Inspire 1500 works by sending radio signals between the
handset and base. The strength of the signal depends on where
you site the base. Putting it as high as possible ensures
the best signal.
Setting up
Thick stone walls can severely
affect the range.
1. Plug the power cable with the blue end into the socket marked
on the underside of the base and plug the other end into
the power wall socket and switch the power on. You can place
the cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.
Signal strength
The icon on your handset indicates
when you are in range. If moving
out of range of the base, the range
indicator will flash. If you go out of
range, any call you are on will be lost.
Cable retaining clip
IMPORTANT
The base station must be plugged
into the power socket at all times.
Do not connect the telephone line to
the telephone wall socket until the
handset is fully charged. Only use the
power and telephone cables supplied
with the product.
Telephone
line cord
(pre-installed)
Mains power cable
The base indicator lights up. The answering machine is
switched on.
Battery low warning
If the
icon flashes in the handset
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
2. Batteries will come inserted in the battery compartment.
Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.
During charging, the
icon will
scroll in the display as shown on
page 10.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
7
Battery performance
3. Place the handset on the base to charge for at least 24 hours.
In ideal conditions, a fully charged
battery should give up to 12 hours
talk time or 120 hours standby time
on a single charge.
4. When the batteries are fully charged, plug the end of the
telephone line cord into the telephone wall socket.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
BT Inspire 1500 multiple pack owners only
Location
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, giving the handset
less talk/standby time. Eventually
they will need to be replaced. New
rechargeable batteries are available
from the BT Inspire 1500 Helpline
on 0800 218 2182*.
You need to place your BT Inspire 1500 charger close enough to a
mains power socket so that the cable will reach.
Setting up the charger
1. Plug the power adaptor cable (item code 048610) into the
underside of the charger and secure the cable behind the
retaining clip.
After charging your handset for the
first time, subsequent charging time
is about 6–8 hours a day depending
on usage. Batteries and handset may
become warm during charging.
This is normal.
Plug the other end into the mains wall socket and switch the
power on.
Using your BT Inspire 1500 on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on
a Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.
Additional BT ADSL microfilters can
Mains power cable
2. Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from the
back of the handset.
3. Place the handset on the charger and charge for at least
24 hours.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
8
Set date and time manually
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.
To set the date and time manually, follow the procedure below.
1. Press the right soft key
(Menu) and scroll
to Settings,
press the right soft key
(OK).
2. Date&Timeis highlighted, press OK. TimeFormatis
highlighted, press OK.
3. Press
or
to choose how you want the clock
displayed, either 24Houror 12Hourand press OK.
4. Press
to DateFormatand press OK. Scroll
or
to choose DD/MM/YYYYor MM/DD/YYYYand press OK.
5. Press
to EnterTimeand press OK. Enter the time using
the keypad in 24 hour mode only (e.g. 17:30 for 5.30pm)
and press OK.
6. Press
to EnterDateand press OK. Enter the date,
e.g. 09 04 2011 (displayed as09/04/2011) for 9 April 2011.
Press OK.
Your BT Inspire 1500 is ready for use.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
9
Getting to know your phone
Right soft key
In standby, press to enter
the menu.
Use to confirm options
displayed on screen.
Handset buttons
Up/Volume up/Redial
In standby, press to open
and scroll through the
Redial list, page 16.
End call/Off or On
Press to end a call.
In talk mode, press to
adjust the earpiece volume.
In standby, press and hold to
switch the handset off/on,
page 14.
In menu mode, press to return
to standby.
In menu mode, press to scroll
up through the options.
Left soft key
In standby, press to access
names in the phonebook.
Down/Volume down/Calls
In standby, press to open and
scroll through the Calls list,
page 30.
In talk mode, press to
adjust the earpiece volume.
Use to select options
displayed on screen.
Press to clear digits and characters,
go back to the previous menu
level or keep pressing to return
to the standby screen.
Handset 1
13:00
16/03
Names
Menu
In menu mode, press to scroll
down through the options.
Talk / Handsfree
In standby mode, press to make
and receive calls, page 14.
#/Lock
Press and hold to lock/unlock
the keypad, pages 17-18.
In talk mode, press to switch
handsfree on and off, page 15.
0
1 (Space)
Use to enter a space
when entering text.
When storing an entry in the
phonebook, press and hold to
enter a Pause, page 19.
Used to enter punctuation marks
when entering text, page 18.
*
Press and hold to switch the
handset ringer on or off.
Intercom
When entering text, press
to switch between upper
and lower case letters.
Use to make internal calls
(where more than one
handset is registered).
Recall
For use with switchboard/
PBX and BT Calling Features.
Microphone
BT
Press to open the BT Services
menu, page 33.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
10
Handset display
Handset name/number
Time
Handset 1
Date
13:00
16/03
Names
Menu
Indicates you can scroll
up or down for further
menu choices.
Press the left soft key
to enter the Phonebook.
Press the right soft key
to enter the Menu.
Display icons
On – alarm is set.
On – displayed in standby mode to
Flash – alarm time has been reached.
Off – alarm off.
indicate handset is in range of the base.
Flashing – to warn you are moving out
of range.
Off – out of range or cannot connect to
the base selected.
Handset ringer is switched off.
The keypad is locked.
Battery fully charged.
On – new text message received.*
Flashing – mailbox is full.
Battery is ¾ charged.
Battery is ½ charged.
Off – any messages have been read.
Battery is ¼ charged.
Empty. Icon will flash.
Please note: battery scrolls between
empty and fully charged when charging.
On – during a call.
Flashing – incoming call.
On – missed call in the Calls list.*
To remove the icon you need to view
missed calls. See Caller Display, page 30.
On – handsfree speaker on.
On – answering machine on.
Off – answering machine off.
Flashing – new answering
machine message.
*
For this feature to work you must subscribe to your network provider’s Caller Display service.
A fee may be payable.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
11
Base
Find
Power/In use light
Skip
Answering machine display
Press and release to
ring all registered
handsets, helpful
for finding a missing
handset, page 18.
Also used during the
registration process,
page 46
Press once to repeat
the current message,
twice to play the
previous message.
- - Answering machine off.
Green light flashes
when the phone
rings, during a
call and during
handset registration.
0-99 Answering machine on,
displays number of
messages (old or new).
Flashes when you have new,
unplayed messages.
Steadily lit when there are old
messages stored.
Skip
Skip forward to the
next message.
A Displayed while a handset
is accessing the machine.
A
Displayed while an incoming
message is being recorded.
Message light
On when the
answer machine
is on.
Red icon flashes
when there are
new messages.
BT Inspire
Delete
Vol + / Vol –
Ans. On/Off
Play
Delete current
message.
At the end of a
Increase or decrease
speaker volume during
message play back.
Switch answering
machine on or off.
Press to playback
messages.
Stop
message playback
(within 8 seconds)
press once to delete
all messages.
Stop play back.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
12
Left and Right soft keys
Navigating the menus
Your BT Inspire 1500 has an easy to use menu system.
Press to select the option displayed
on the screen.
Left soft key
Right soft key
Each menu has a list of options, which you can see on the menu
map on the following page.
Names
Menu
When the handset is switched on and in standby:
1. Press the right soft key
(Menu) to open the main menu.
2. Then use the
or
buttons to scroll through the
available options.
3. Press the right soft key
(OK) to select a menu option or the
Up and Down buttons
left soft key (Back) to return to the previous screen.
To exit a menu and return to standby, press
.
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
13
Menu map
Text
Answer Machine
Sound
Settings
Write Message
Inbox
Play Messages
Delete Msgs.
Answer On/Off
Record Memo
Outgoing Msg.
Ans. Settings
Ringer
Tones
Date & Time
Alarm
Display
HS (Handset) Settings
BS (Base) Settings
Outbox
Draftbox
Template
Settings
The following menus can be accessed
by pressing the relevant button:
Names
ListEmpty
or Press
Options
Phonebook
is empty
BT menu
Calls list
empty
Calls list
Redial list
displayed,
Helpdesk
displayed,
Call Number
Edit Entry
View Entry
Copy Entry2
Copy All2
press Options press Options
New Entry
Capacity
BT118500
Divert on
Settings
Details
Details
Delete
Delete
Divert off
Delete All
Call Number
Delete All
Call Number
Check divert
Call wait on
Call wait off
Chk call wait
– Empty –
– Empty –
Delete Entry
Delete All
Store Number1 Store Number1
Settings
Capacity
Edit Call Gp.
Speed Dial
1 Only available if entry not already stored in the phonebook.
2 Only available if more than one handset is registered to the base.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
14
Using the phone
Switch handset on or off
When you make a call, the light on
the base flashes.
To switch off
Call timer
1. Press and hold
for about 5 seconds.
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.
2. SwitchoffHS?is displayed, press Yesto confirm.
To switch on
1. Press and hold
until the screen appears.
Out of range warning
When the handset goes out of range
of the base, the flashes. If you are
on a call, the line will hang up. Move
back within range. The handset will
automatically re-connect to the base.
Making and receiving calls
Make an external call
1. Press
.
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press the left soft
key Clearto delete the last digit.
2. Press
to dial.
End a call
1. Press
.
Receive a call
Auto answer
As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press
ON is the default setting. See page 25.
When you receive a call, the phone rings. The display shows the
caller’s number and if it matches an entry in your phonebook, it
shows the name also. If you do not have a Caller Display service,
the screen shows Externalcall.
as well. Auto answer
1. Press
.
For more information on Caller Display,
see page 30.
Earpiece / handsfree volume
During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.
1. Press
or
to increase or decrease the volume.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
15
Call Waiting
Providing you have subscribed to your network’s Call Waiting
service and it is switched on, your BT Inspire 1500 will alert you
to a second incoming call while you are already engaged on an
external call.
To switch your Call Waiting service on
or off, see page 33.
1. You will hear the call waiting tone, then the display will show
CallWaitingand the telephone number of the caller,
or the stored name and number if it matches an entry in
your phonebook.
2. Press
to answer the new call and your first caller is put on
hold.
3. Press
to toggle between the two callers.
to hang up the current call.
4. Press
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1. Press left soft key
(Secrecy). The display shows Secrecy
Onand your caller cannot hear you.
2. Press left soft key again
(Secrecy) to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.
Make a handsfree call
1. Dial the number then press
twice.
is displayed.
During a handsfree call, press
to change the volume.
or
You hear your call over the handset loudspeaker. Press
switch the call between the earpiece and the loudspeaker.
to
2. Press
to end the call.
Answer a call handsfree
When the phone rings:
1. Press and hold
for at least 2 seconds. The call is answered
in handset loudspeaker mode.
Switch to handsfree during a call
1. During a call: press
to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
press
again.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
16
Headset
A suitable headset is available to purchase from the BT Helpline
0800 218 2182*, just press the
button followed by the
button to call them. The headset port should also be compatible
with any other Headset/Microphone combination terminated
with a 2.5mm plug with three metal contact bands (poles).
The headset socket is located on the side of the handset, peel
back the rubber bung and plug the headset into the socket.
You can then make and receive calls as normal.
Redial
Up to the last 10 telephone numbers called are saved in the redial
list. You can then select any of the numbers to redial, delete or
copy to the directory.
Redial the last number called
1. Press
the last number you called is displayed.
to dial.
2. Press
Redial a number from the redial list
1. Press
2. Press
3. Press
, the last number you called is displayed.
or
to scroll to the number you want.
to dial.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
17
To view the details of the number,
press Options. Detailsis displayed,
press OK.
Save a number from the redial list to the phonebook
1. Press
2. Press Optionsand scroll
3. Press OK. Use the keypad to enter a name.
then scroll
or
to the number you want.
Press Clearto delete any unwanted
digits and then enter new ones using
the keypad.
to StoreNumber.
If the phonebook is full, the display
shows MemoryFulland the number
will not be saved. You will need to
delete a number in the phonebook
first, see page 20.
4. Scroll
to Number. The number is displayed. Press OK.
5. Groupis displayed. If required, scroll
or
to select
a group. Press OK. Display shows Saved.
6. Press Backto return to the standby screen.
Call Groups available: No Group,
General, Family, Business, Friends,
Utilities, VIP and Others.
Delete a redial number
1. Press
. The last number dialled is displayed.
or to the number you want.
to Deleteand press OK.
2. Scroll
3. Press Optionsand scroll
Delete?is displayed. Press Yesto confirm or Noto cancel.
4. Press Backto return to the standby screen.
Delete all redial numbers
1. Press
. The last number dialled is displayed.
to DeleteAlland press OK.
2. Press Optionsand scroll
3. DeleteAll?is displayed. Press Yesto confirm or Noto cancel.
4. Display shows ListEmptyand returns to the standby screen.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
WARNING
If the keypad is locked you will still
be able to dial the emergency
numbers 999 and 112.
When the keypad is locked you
can still answer incoming calls and
operate the handset as normal. When
the call is ended, the keypad lock
comes on again.
To lock the keypad:
1. Press and hold
. The handset beeps and KeypadLocked
is displayed for 2 seconds before returning to the standby
screen. The screen will show the icon.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
18
To unlock the keypad:
1. Press and hold
. The handset beeps and Keypad
Unlockedis displayed for 2 seconds before returning to the
standby screen. The will disappear.
Find handset (Paging)
You can ring a handset to help locate it.
Paging cannot be answered by a
handset as a normal call.
The handset will ring even if the
handset ringer has been turned off.
1. Press and release
on the base. All handsets registered to
the base will ring for up to 60 seconds.
2. Press on the base again to stop the ringing or press a
button on any handset.
Phonebook
You can store up to 100 names and numbers in the phonebook.
Names can be up to 15 characters long and numbers up to 24 digits.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom:
Press
Press
Press
once to enter T.
three times to enter o.
once to enter m.
You must enter both a name and a number.
Store a name and number in the phonebook
Writing tips
Press Clearto delete the last
character or digit.
1. From standby, press the left soft key
(Names).
The phonebook menu is displayed.
Press
or forwards through character/digits.
Press to switch between upper,
lower or sentence case.
or
to move backwards
2. NewEntryis highlighted. Press OK.
Or, if entries are already stored you will need to press
to highlight NewEntryand then press OK.
Press
Use
to insert a space.
and/or for other
punctuation characters.
3. Enter the name (See the notes opposite for help). Press OK.
Call groups
4. Numberis displayed. Enter the number. Press OK.
When you store names and numbers
you can also store the entry under
a call group name, e.g. Familyor
Friends. You can also allocate a
different ringtone to each call group,
see page 21. If you don't want to
use this feature simply store each
entry under NoGroupand your
normal ringtone will sound when
someone calls.
5. Groupis displayed and the group ringtone melody is played
(you cannot change the ringtone at this stage, to do so later,
see page 22). If you wish to add the entry to a call group, scroll
or
to select a group and press OK. Display shows
Saved(if you don't want to use this feature, simply select
NoGroup).
6. Press Backto return to the standby screen.
The call group options are:
No Group Friends
General
Family
Utilities
VIP
Business Others
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
19
To exit phonebook entry mode, press
to return to the standby screen.
View an entry in the phonebook
1. Press Names. The first entry is displayed.
To enter a pause in a
phonebook number
2. Scroll
or
to the entry you want.
When storing a number press and
hold
and a Pwill be displayed.
3. Press Optionsand scroll
to ViewEntry.
For more information on pauses,
see page 59.
4. Press OK. Scroll
or
to view the name, number
and group.
5. Press Backto return to the previous menu level.
View phonebook capacity
1. From standby, press Names. The phonebook is displayed.
2. If there are no phonebook entries present, scroll
to Capacityand press OK. If there are phonebook entries,
scroll
to any entry and press Options. Scroll
to
Capacityand press OK.
3. The number of entries used/available is displayed, e.g. 20/100.
4. Press Back to return to the previous menu level.
Dial an entry in the phonebook
1. In standby, press Names. The first entry is displayed.
To search alphabetically
Press the relevant keypad button, e.g.
for the entries beginning with T press
2. Scroll
or
to the entry you want or search
alphabetically.
once then scroll
or
through the entries.
3. Press to dial.
Edit a name and number in the phonebook
1. Press Names.
2. Scroll
or
to the entry you want.
to EditEntryand press OK.
3. Press Optionsand scroll
When editing a name or number,
press Clearto delete characters
and digits.
4. Nameis displayed. Use the keypad to enter a new name.
Press OK.
5. Numberis displayed. Use the keypad to enter a new number.
To exit edit mode, press
to the standby screen.
to return
Press OK.
6. Groupis displayed. Press
or
to select a different
group. Press OK.
7. Press OK. Display shows Saved.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
20
Copy and copy all menu options
are only available if more than one
handset is registered to the base.
Copy an entry from the phonebook to another handset
1. Press Names. Then scroll
or
to the entry you want
to copy.
If you copy an entry that already
exists in the receiving handset it will
create a duplicate entry.
2. Press Optionsand scroll
to CopyEntryand press OK.
3. Press
or
to select the handset you want to copy to
If copying is not successful, the
display will show Copyingfailedon
the transmitting handset.
and press OK.
At the receiving handset:
If the phonebook is full the display
will show Memoryfullon the
receiving handset.
4. Display shows Acceptentries?Press Yesto confirm or
Noto cancel.
If the copying process is interrupted
(e.g. an incoming call or flat battery),
the copy process will stop.
5. When successful the display shows ✓ Finished.
Copy all phonebook entries to another handset
If the phonebook becomes full
during copying the display shows
MemoryFull.
1. Press Names. The first entry is displayed.
2. Press Optionsand scroll
to CopyAlland press OK.
If copying is not successful the
display shows Copyingfailed.
3. Press or to select the handset you want to copy all
entries to and press OK.
If you copy an entry that already
exists in the receiving handset it
will create a duplicate entry.
At the receiving handset:
4. Display shows Acceptentries. Press Yesto confirm or No
If the copying process is interrupted
(e.g. an incoming call or flat battery),
phonebook entries after this
to cancel.
interruption will not be copied.
5. When successful the display shows ✓ Finished.
Memory Full
Delete an entry in the phonebook
If your phonebook memory becomes
full, the display shows Memory
Full!All entries stored up until the
memory becomes full are kept in the
phonebook.
1. Press Names.
2. Scroll
or
to the entry you want.
to DeleteEntryand press OK.
3. Press Optionsand scroll
Display shows Delete?Press Yesto confirm or Noto cancel.
4. Press Backto return to the standby screen.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
21
Delete entire phonebook
1. Press Names.
2. Scroll
to any phonebook entry and press Options.
or to DeleteAlland press OK.
Scroll
3. Display shows DeleteAll?Press Yesto confirm or Noto cancel.
4. Press Backto return to the standby screen.
Edit call group name
1. Press Names.
2. Scroll
to any phonebook entry and press Options.
Scroll
or
to EditCallGp.and press OK.
3. Scroll
or
to the call group you want.
4. Press Options. Display highlights RenameGroup. Press OK.
5. Press Clearto delete the current name and enter a new name.
6. Press OKto save.
7. Press Backto return to the previous menu level.
Change call group ringtone
You can set different ringtones for each call group so you will
know when someone from a certain call group is phoning you.
1. Press Names.
2. Scroll
to any phonebook entry and press Options.
Scroll
or
to EditCallGp.and press OK.
to the call group you want.
to SetRingtone. Press OK.
3. Scroll
or
4. Press Options. Scroll
5. Press or
to choose the ringtone. A sample of each
one is played. Press OKto save.
6. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
22
Speed Dial
You can allocate a name and number from the phonebook to each
of the Speed Dial buttons
to
. Then you can simply press
and hold the Speed Dial button to automatically dial the number
stored under it.
Copy a phonebook entry to a Speed Dial button
1. Press Names.
2. Press Optionsand scroll
to SpeedDialand press OK.
3. Scroll
(button
or
to
to the Speed Dial button you want
) and press OK.
4. If a name and number is already allocated to the Speed Dial
button you have chosen they will be displayed. To re-use this
Speed Dial button see, “Edit a Speed Dial entry", on page 23.
5. If the Speed Dial is empty Nonumberis displayed and then the
screen shows all your Phonebook entries. Scroll
or
to the entry you want to select and press OKto save.
Delete a Speed Dial entry
1. Press Names.
2. Press Optionsand scroll
to SpeedDialand press OK.
3. Scroll or to select the Speed Dial button number
you want to delete and press OK.
4. The name and number is displayed, press Optionsand scroll
to Delete.
5. Press OKto confirm, Deletedis displayed.
6. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
23
Edit a Speed Dial entry
1. Press Names.
Call group names cannot exceed
10 characters.
2. Press Optionsand scroll
to SpeedDialand press OK.
3. Scroll
or
to the Speed Dial button you want to edit
and press OK.
4. The name and number is displayed, press Optionsand Edit
is displayed.
5. Press OKto confirm, and then scroll
or
to the entry
in the phonebook you want and press OKto save.
6. This new name and number from the phonebook will replace
the old name and number for this Speed Dial button.
7. Press Backto return to the previous menu level.
Dial a Speed Dial entry
1. Press and hold the Speed Dial button (
to
) that holds
the number you wish to dial.
2. The display shows the
icon and the number being dialled.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
24
You can set different ringtones for
external calls and internal calls.
Sounds
Choose from 10 polyphonic and 5
standard handset ringtones. Melody
1-5 are standard and Melody 6 to 15
are polyphonic.
The following sounds settings are for the handset, see page 26
to change the base ringer volume and melody.
Important
Handset ringer melody (for external or internal calls)
Changing the handset ringer melody
will only change the ringer melody
you hear when callers stored under
NoGroupin your phonebook or
callers whose numbers are not stored
in your phonebook call you. To
change the ringer melody for callers
stored under different call groups, see
page 21 or for more information on
call groups, see the notes on page 18.
1. Press Menu, scroll
to Soundand press OK.
2. Ringeris highlighted. Press OK.
3. Externalis highlighted, either press OKto select or scroll
to Internaland then press OK.
4. Press
press OK.
or
to select the melody you want and
Handset ringer volume (including ringer off)
The handset has 5 ringer volume
settings plus Off.
1. Press Menu, scroll
to Soundand press OK.
The
icon will be displayed in
the idle screen when the ringer is
set to Off.
2. Ringeris highlighted, press OK.
3. Scroll
to RingerVolumeand press OK.
As a quick way to switch the handset
ringer off, press and hold
.
4. Scroll
or
to select the volume level 1-5 or off
and press OK.
Set to quiet mode
1. Press Menu, scroll
to Soundand press OK.
If you switch the handset ringer off
you can still hear a tone when you
receive an incoming call by changing
the Quietmodesetting to Beep.
2. Ringeris highlighted, press OK.
3. Scroll
to Quietmodeand press OK.
4. Press
or
to select Beepor Offand press OK.
Handset beeps
1. Press Menu, scroll
to Soundand press OK.
Your handset can give a key beep to
each button press. It can also give a
tone to confirm a successful action
such as storing a new phonebook
entry. You can switch these tones on
or off individually.
2. Scroll
to Tones. Press OK.
3. KeyToneis highlighted, press OKor scroll
to
either ConfirmTone, BatteryLowor OutOfRange
and then press OK.
4. Press
to confirm.
or
to select Onor Off, then press OK
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
25
Settings
Handset settings
Select base
You can use this feature if you've registered your handset to two
different bases.
1. Press Menu, scroll
2. Scroll to HSSettingsand press OK.
3. SelectBaseis displayed, press OK.
4. Press or to select the base and press OK.
to Settingsand press OK.
Display contrast / Handset name
Adjust the display contrast to suit
different lighting conditions.
There are 8 levels.
1. Press Menu, scroll
to Settingsand press OK.
2. Scroll
to Displayand press OK.
Set a name for your handset,
e.g. Donna or Office.
3. Contrastis displayed.
Either: Press OK, then
setting and press OK.
or
to select the contrast
Or
Scroll
to Nameand press OK. Press Clearto delete the
current name. Enter a new name and then press OKto save.
4. Press Backto return to the previous menu level.
Auto answer
1. Press Menu, scroll
to Settingsand press OK.
to HSSettingsand press OK.
to AutoAnswerand press OK.
or to select Onor Offand press OKto save.
As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer ON
is the default setting.
2. Scroll
3. Scroll
4. Press
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
26
You cannot de-register the handset
you are using.
De-register a handset
1. Press Menu, scroll
to Settingsand press OK.
2. Scroll
to HSSettingsand press OK.
to De-registerand press OK.
3. Scroll
4. Enter the 4-digit system PIN code (default 0000) and pressOK.
5. Press or to select the handset number you want to
For information on changing the
system PIN, see page 27.
de-register and press OK.
6. The display will show De-registerHandsetX?
Select either Yesto confirm or Noto cancel.
Handset reset
1. Press Menu, scroll
to Settingsand press OK.
Restore your handset to its original
factory settings. This will not affect:
2. Scroll
to HSSettingsand press OK.
• The phonebook
• Text messages stored in the Inbox
or Draftbox
3. Scroll
to ResetHandsetand press OK.
• The Calls list
4. Enter the 4 digit system PIN code (default 0000) and press OK.
5. Display shows ResetHandsettoDefault?Press Yesto
confirm or Noto cancel.
Base settings
Base ringer melody and volume
1. Press Menu, scroll
to Settingsand press OK.
2. Scroll to BSSettings. Press OK.
3. Ringeris highlighted. Press OK.
Choose from 5 base ringtones.
There are 5 volume levels and Off.
4. The Ringtoneoption is highlighted. Press OK, then press
or
to select the melody 1-5 and press OK.
5. Scroll
to RingerVolumeand press OK. Press
or
to select the volume level 1-5 or off and press OK.
6. Press Backto return to the previous menu.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
27
Handset ringing priority
1. Press Menu, scroll
to Settingsand press OK.
to BSSettings. Press OK.
to RingPriority. Press OK.
When you have more than one
handset registered to your base, you
can set one handset to ring before the
others. This allows one handset user
to answer all incoming calls first, like
a receptionist.
2. Scroll
3. Scroll
4. AllHandsetsis highlighted. Press OKfor all handsets to
ring together.
Choose AllHandsetsif you want
all handsets to ring at the same time
or SelectHandsetto nominate a
handset to ring before the others.
Or
Scroll
to SelectHandset. Press OKthen press
or
to select the handset you want to ring first. Press OK.
Ring delay options; 2, 4, 6 or 8 rings.
The ring delay option is highlighted. Press
or
to set
the number of rings before the other handsets ring. Press OK.
5. Press Backto return to the previous menu.
Recall mode
1. Press Menu, scroll
to Settingsand press OK.
to BSSettings. Press OK.
to RecallMode. Press OK.
Earth and Timed Break are settings
for switchboard use. If in doubt
please contact your switchboard
service provider.
2. Scroll
3. Scroll
4. Press
or
to select TimedBreakor Earthand
press OK.
System PIN
1. Press Menu, scroll
to Settingsand press OK.
The System PIN is used when
changing certain settings and
registration / de-registration.
The default setting is 0000.
You can change this to your
own preferred 4-digit number.
2. Scroll
to BSSettings. Press OK.
to SystemPIN. Press OK.
3. Scroll
4. Enter the old PIN (default setting 0000) and press OK.
If you make a mistake, press Clear
to delete digits.
5. Enter the new PIN and press OK. Re-enter the new PIN and
press OK. Press Backto return to the previous menu level.
The System PIN is also used as your
Remote Access PIN. See page 39 for
more information on Remote Access.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
28
Reset base
This resets your BT Inspire 1500 to its original settings.
1. Press Menu, scroll
to Settingsand press OK.
to BSSettings. Press OK.
to ResetBase. Press OK.
2. Scroll
3. Scroll
4. Enter the system PIN (default setting = 0000) and press OK.
5. Display shows ResettoDefault?Press OKto confirm
or Backto cancel.
6. Press Backto return to the previous menu level.
Date/Time/Alarm
Set date and time
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.
1. Press Menu, scroll
to Settingsand press OK.
2. Date&Timeis highlighted. Press OK.
3. TimeFormatis highlighted, press OK. Press
or
to
choose 24Houror 12Hourand press OK.
4. Scroll
to DateFormatand press OK. Press
or
to select DD/MM/YYYYor MM/DD/YYYYand press OK.
5. Scroll to EnterTimeand press OK. Enter the time using
the keypad in 24 hour mode only, e.g. 17:30 for 5.30pm.
Press OK.
6. Scroll
to EnterDateand press OK. Enter the date
e.g. 09 04 2011 (displayed as 09/04/2011) for 9 April 2011
and press OK.
7. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
29
Set alarm call
1. Press Menu, scroll
to Settingsand press OK.
2. Scroll
to Alarm. Press OK.
to EnterTimeand press OK.
3. Scroll
4. Enter the alarm time, using the 24 hour format, e.g. 22:30 for
10.30pm and press OK.
5. Select Onceor Dailyusing the
or
buttons
and press OK.
6. Scroll
to AlarmOn/Offand press OK. Press
or
You must set the alarm to ON for the
alarm to ring.
to select Onor Offand press OK.
7. Scroll
to Ringtoneand press OK. Press
or
to
select the ringtone you want for the alarm. Press OKto save.
8. Press to return to the standby screen. The icon is
displayed if the alarm was set.
You can select melody 1-15 for the
alarm ringtone.
Stop alarm ring
When the alarm rings, the display shows ((Alarm))and the
icon flashes. The alarm rings for 30 seconds.
1. Press Stopto stop the alarm.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
30
IMPORTANT
Calls list
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
Caller Display
If you have subscribed to a Caller Display Service, you will be able
to see your caller’s number on your handset display (provided it is
not withheld) prior to answering the call.
BT Calling Features call BT free on
0800 800 150.
To ensure the caller’s name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the directory.
If your caller’s name is stored in the phonebook and a number
match is found, you will see the caller’s name and number on
the display.
The
icon will appear in the display
when a missed call is received.
To remove the icon you need to
view the missed calls, see 'View call
details' below.
Calls list
The calls list holds details of up to 30 received calls. The date and
time of the call is stored if available.
When the list is full, and a new call is received, the oldest entry
will be deleted automatically.
The Calls list can hold numbers up to 24 digits and names up to
15 characters.
If the number is unavailable,
Unavailableis displayed.
If the number has been withheld by
the caller, Withheldis displayed.
Unread, missed calls are displayed with a icon next to the caller's
name or number. Read, missed calls have a icon next to the
caller's number.
If the call is from the operator,
Operatoris displayed.
If the call is from a payphone,
Payphoneis displayed.
View call details
1. Press
, the most recent entry is at the top of the list.
or to scroll through the list.
If the call is from a callback request,
Callbackis displayed.
2. Press
If you do not have a Caller Display
service, an external call is displayed as
ExternalCall.
3. Press Options. Detailsis highlighted. Press OK.
4. The display shows phone number, date and time of the call.
When there are no calls in the calls
list, the display shows Emptythen will
offer the Settingsoption.
5. Press
or
to display details about the next call.
6. Press Backto return to the previous menu level.
When a Calls list is open, press
to scroll from the newest call to the
oldest, or press
to scroll from the
oldest call to the newest.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
31
Dial from the Calls list
1. Press
2. Press
3. Press
Or
, the most recent entry is at the top of the list.
or to scroll through the list.
to call the number.
1. Press
.
2. Press
or
to scroll through the list to the entry
you want.
3. Press Options. Scroll
to CallNumberand press OK.
Copy a Calls list number to the phonebook
1. Press
.
If you need to edit the number or
name, press Clearto delete any
unwanted characters, then enter new
ones using the keypad.
2. Press
or
to scroll through the list to the entry
you want.
3. Press Options. Scroll
to StoreNumberand press OK.
4. Enter the name and press OK.
5. Numberis displayed. Edit the number if required and press OK.
6. Groupis displayed. Press
or
to set the call group
you want.
New call alert
7. Press OKto save.
The new call alert will cause the
handset to beep when a missed call
is received in the calls list and has not
been viewed yet. The default setting
is Off.
8. Press Backto return to the previous menu level.
Calls list settings: Category and New Call alert
If you turn the new call alert Off
and the beeping continues, you may
need to clear all calls in the calls list
to stop it.
1. Press
.
2. Press Options. Scroll
to Settingsand press OK.
3. Categoryis displayed, press OK. Press
or
to select
Category
AllCallsor NewCallsand press OK.
AllCallswill list answered and
missed calls in the Calls list.
4. Scroll
to NewCallAlertand press OK. Press
or
to select Onor Offand press OK.
NewCallswill only list
unanswered calls.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
32
Delete an entry
1. Press
.
2. Press
or
to scroll through the list to the entry
you want.
3. Press Options. Scroll
to Deleteand press OK. Delete?
is displayed, press Yesto confirm or Noto cancel.
4. Press Backto return to the previous menu level.
Delete entire Calls list
1. Press
.
2. Press Options. Scroll
to DeleteAlland press OK.
3. DeleteAll?is displayed, press Yesto confirm or No
to the previous menu level.
Voicemail
1. If you have subscribed to the BT Answer 1571 service you can
press and hold
to listen to your messages.
2. The display shows ListentoInfo. Follow the spoken
instructions if appropriate.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
33
BT Network Services
IMPORTANT
To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly
fee may be payable. For more details
on BT’s Calling Features, call BT free
on 0800 800 150.
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
• Helpdesk
• Check divert
• BT 118500 (directory enquiries) • Call wait on
• Divert on
• Divert off
• Call wait off
• Check call wait
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
BT Inspire 1500 Helpdesk
1. Press
(a short press only).
2. Helpdeskis highlighted. Press
to call.
A long press and hold of the
button will emit an error beep
(if the handset key tone is set to on)
and will not open the BT menu.
BT 118500 (Directory Enquiries)
1. Press
(a short press only).
2. Scroll
to BT118500and press
to call.
Call Divert on/off/check
1. Press
(a short press only).
Call Divert will divert all incoming calls
to another number of your choice.
2. Scroll
to select either Diverton, Divertoffor
Checkdivert.
3. Press
to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
Call Waiting on/off/check
1. Press
2. Scroll
3. Press
(a short press only).
Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the
screen will show the caller’s details.
to Callwaiton, Callwaitoffor Chkcallwait.
to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
34
To reset the BT Services numbers
back to the pre-stored numbers you
can reset the handset to it's original
factory default settings, see page 28.
Show/Edit/Delete BT Services numbers
1. Press
(a short press only).
2. Scroll
or to select the entry you want and
press Options.
3. Scroll or
to ShowDetailsand press OK.
The number allocated to that entry is displayed.
Press Backto return to the previous menu level.
4. From step 2 above you can also scroll
to EditEntry,
DeleteEntryor DeleteAll. Press OKthen follow the
procedure for editing or deleting phonebook entries as shown
on page 19 and 20 of this guide.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
35
Answering machine
Your BT Inspire 1500 can digitally record up to 27 minutes of
messages. Each incoming message can last up to a maximum
of 3 minutes. When the memory is full the handset displays
MemoryFulland the base display shows FF. You will need to play
your messages and then delete some before any more messages
can be recorded, see page 38.
You will need to set the day, date and
time (if you have not already done
so)so that you will know when each
message was received. If you have
subscribed to your network’s Caller
Display service, the date and time is
set automatically when you receive
your first call. To set the date and time
manually, see page 8.
You can operate your answering machine from:
The default day and time setting is
Sunday 12.01 pm.
•
•
•
the handset.
the base.
Voice prompts
Your BT Inspire 1500 answering
machine has voice prompts to help
you use its settings and features.
remotely, from any other Touchtone™ telephone, see page 36.
Your BT Inspire 1500 comes with two pre-recorded outgoing
messages, Answer and Record or Answer Only, alternatively you
can record your own.
Using the answering machine
from the handset
Switch the answering machine on / off
1. Press Menu. Scroll
to AnswerMachine. Press OK.
Answer and Record (Ans & Rec)
The pre-set Answer and Record
outgoing message, that allows
your caller to leave a message, is
“Hello, your call cannot be taken at
the moment, so please leave your
message after the tone”.
2. Scroll
to AnswerOn/Off. Press OK.
3. Scroll
or
to highlight Onor Off. Press Back
to return to previous menu or Saveto confirm.
When switched on the handset display shows
.
4. Press Backto return to the previous menu level.
Your Answer and Record outgoing
message can be up to 1 minute long
and will replace the pre-recorded
message.
Outgoing messages
The outgoing message is the message a caller first hears when the
answering machine picks up their call. There are 2 prerecorded
outgoing messages to choose from (see note right) or you can
record your own.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot
be taken at the moment and you
cannot leave a message, so please
call later”.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
36
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message. Your own Answer
Only message can be up to 1 minute
long and will replace the pre-recorded
message.
Record your own outgoing message
1. Press Menu. Scroll
to AnswerMachine. Press OK.
2. Scroll
to OutgoingMsg.and press OK.
3. RecordMessageis highlighted. Press OK.
To reinstate the pre-recorded
4. Scroll
or
to highlight Ans&Recordor Answer
messages, delete your own recorded
outgoing message, see "Check or
delete your outgoing message".
Onlyand press OK.
5. Speak your announcement after the long beep. Press Saveto
You cannot delete a pre-recorded
message. If you delete your
stop recording.
personal outgoing message the
pre-recorded outgoing message will
be automatically reinstated as your
outgoing message.
6. Your message is then played back. If you want to delete it,
press Deleteduring playback. Or press OKto save.
Check or delete your outgoing message
Answer mode
1. Press Menu. Scroll
to AnswerMachine. Press OK.
to OutgoingMsgand press OK.
to PlayMessage. Press OK.
to Ans&Rec.or AnswerOnlyand press OK.
Choose which outgoing message you
want played to callers.
2. Scroll
3. Scroll
4. Scroll
Answer delay
Answer delay sets the number of
times your BT Inspire 1500 will ring
before the answer machine picks
up your call and starts playing the
outgoing message. You can change
the Answer Delay setting to 2-9 Rings
and Time Saver.
5. Your message is then played back. If you want to delete it,
press Deleteduring playback. Or press OKto save.
Answer settings
For compatibility with BT 1571 (or
another voicemail service) do not set
the ring delay to more than 6 rings.
1. Press Menu. Scroll
2. Scroll to Ans.Settingsand press OK.
3. AnswerModeis highlighted, press OK. Press
to AnswerMachine. Press OK.
For more information on BT 1571,
please see page 50.
or
to select the outgoing message mode, AnswerOnlyor
Time saver
Ans&Rec. Press OK.
When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer
after 10 seconds, if you do not have
any new messages, it will answer
after 20 seconds. This means you can
hang up knowing you have no new
messages, saving you time and the
cost of the call.
4. Scroll
to AnswerDelayand press OK. Press
or
to select the number of rings (2, 3, 4, 5, 6, 7, 8, 9 or
Time Saver) and press OK.
5. Scroll
or
to RecordingTimeand press OK. Press
to select the maximum message length, 1, 2 or 3
minutes or unlimited, and press OK.
6. Press Backto return to the previous menu level.
Recording time
Set the maximum message length:
1, 2 or 3 minutes or unlimited.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
37
Use Timed Answer to set up your
answering machine to be turned on
and off at selected times.
Switch the answering machine on/off at pre-set times
1. Press Menu. Scroll
to AnswerMachine. Press OK.
to AnswerSettingsand press OK.
to TimedAnswerand press OK.
2. Scroll
3. Scroll
4. Frequencyis highlighted, press OK. Press
or
to select Off, Daily, MontoFri, Saturdayor Sundayand
press OK.
5. Scroll
press OK.
or
to SetTimeonor SetTimeoffand
6. Enter the time you want using the keypad in the format
hh:mm and press OK. The display will show Saved.
Record a memo
You can record a memo message on the answer machine for
other users to hear when they listen to messages. Memo
messages are played back in exactly the same way as normal
answer machine messages.
1. Press Menu. Scroll
to AnswerMachine. Press OK.
2. Scroll to RecordMemoand press OK.
3. Listen to the voice prompt and after you hear the long beep,
speak your memo. When you’ve finished, press Save.
4. Your memo will be played back to you. If you want to delete it,
press Deleteduring playback. If you press OKor wait for it to
be played back it will be saved.
Call screening
When an incoming call is answered by the answering machine,
Screening?will be displayed on the handset.
To screen the call, press OK. To stop screening and let the
answering machine continue to take the call press End.
Screening allows you to hear the caller talking to the
answering machine.
This allows you to hear who is calling in case you want to intercept
the call and talk to the caller. To do this, at any stage (screening or
not) press
.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
38
Message playback
1. Press Menu. Scroll
to AnswerMachine. Press OK.
2. PlayMessagesis highlighted. Press OK.
3. The handset displays the number or name of the caller if
available, the date and time it was received and whether the
message is new (not been listened to) or old (already listened
to). The message is played automatically.
During playback you have the following options:
to hear the message through the handset
earpiece. Press
to play back through
the handset loudspeaker again.
or
to adjust the volume.
once to repeat the message.
to play the next message.
Deleteor
to delete the current message.
Display shows Deleted.
Stopor
to stop playback.
to cancel playback and return to standby.
At the end of playback the handset will return to standby.
The messages are renumbered to take account of any deleted
messages.
Delete all old messages
1. Press Menu. Scroll
to AnswerMachine. Press OK.
Answering machine messages
that are not deleted are
automatically saved.
2. Scroll to DeleteMsgs.and press OK.
If there are no old (unplayed) messages, the display shows
NoOldMessages.
Memory full
If the caller’s still talking when the
memory becomes full the caller hears
“Memory full, thank you for calling”
and the machine will hang up.
If there are old messages the display shows DeleteOld
Messages?Press Yesto confirm or Noto cancel.
3. Press Backto return to the previous menu level.
You must delete messages before
your machine will be able to record
new ones. To delete old (played)
messages, see opposite or page 39
for instructions.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
39
Using the answering machine at the base
Switch on/off
1. Press
. The setting is announced and the display briefly
displays Onor Off.
Message playback
1. Press
. New messages are played first.
During playback:
to delete the current message.
once to repeat the message.
twice to play the previous message.
to play the next message.
to stop playback.
adjust the speaker volume + or – during playback.
At the end of playback press
and follow the voice prompt to
press
again to delete all old messages.
Remote access
You can operate your answering machine from any Touchtone™
phone by calling your BT Inspire 1500 and entering the 4 digit
System PIN.
Remote access
When switched on, you can call in
from another phone to listen to your
messages and operate your answering
machine. You are asked to enter your
system PIN so that other people
cannot ring up and listen to your
messages. To change your System
PIN, see page 27.
To enable/disable remote access
1. Press Menu. Scroll
to AnswerMachineand press OK.
to Ans.Settingsand press OK.
to RemoteAccessand press OK.
to select Offor Onand press OK.
2. Scroll
3. Scroll
4. Press
or
or
or
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
40
IMPORTANT
If you forget to switch on your answering machine
You should change the system PIN
from the original setting of 0000.
See page 27.
1. Call your number from another phone and let it ring. After 20
rings the machine will switch on and answer your call.
It is advisable to make a note of
your new PIN code and keep it
somewhere safe.
2. Press and enter your system PIN when prompted. Play
*
back your messages as shown below in ‘Operating your
answering machine remotely’. If you do not choose to switch
your answering machine On, it will switch off when the call is
ended.
If you enter the incorrect PIN code
you will be allowed two further
attempts, if it is still incorrect you will
hear, “Thank you for calling”, and
your BT Inspire 1500 will hang up.
Operating your answering machine remotely
1. Dial your phone number. When you hear your outgoing
If no button is pressed for 8 seconds
or more, your BT Inspire 1500 will
hang up.
message, press . You will hear, “Please enter your
*
security code”.
2. Enter your 4 digit system PIN. You will hear, “To hear main menu
press 1”.
When you have accessed your BT Inspire 1500, you can use
the keypad to operate your answering machine. Follow the
announcements and instructions you hear.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
41
Text messaging (SMS)
IMPORTANT
You must subscribe to your Network
Provider’s Caller Display service so
that you can use text messaging
and you must not withhold your
telephone number. A quarterly fee
may be payable, please contact your
network provider for more details.
Welcome to the BT text messaging service on your BT Inspire
1500. Your BT Inspire 1500 can send and receive text messages
from participating mobile networks and compatible landline
telephones in the UK.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by visiting
You may also send messages to
landline phones that are NOT text
compatible. Messages to non-
compatible lines will be connected
to voice text and delivered in spoken
words to the telephone as a call. Please
note that the conversion can translate
common abbreviations and smileys
etc, but to ensure maximum clarity of
message delivery, abbreviations etc
should be used sparingly.
Subscribe to the text messaging service
When you send your first text message from your BT Inspire 1500
you will automatically be registered for the service.
On receipt of your first text through the service, the system will
send you a welcome text message back.
Writing tips
You may also register by sending the word Registerto 00000
upon which you will receive a confirmation message.
Use the keypad to enter letters and
numbers, eg to write today (2day):
Press
Press
Press
Press
Press
four times to enter 2.
once to enter d.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
out how much it costs to send a text message (depends upon your
call package).
once to enter a.
three times to enter y.
to enter a space and use
Sending messages
and/or
for other characters,
punctuation marks and symbols.
Send a text message
Press Clearto delete
incorrect characters.
1. Press Menu, Textis displayed. Press OK.
2. WriteMessageis highlighted. Press OK.
3. Use the keypad to enter your message.
Upper & lower case
Press
to change between upper
(ABC), lower (abc) and sentence (Abc)
case letters.
Press Optionsand scroll
Send
Press OK.
Enter the phone number and press Send.
or
to:
Maximum number of characters in
a text message is 160. The display
shows a character countdown from
160 down to 0.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
42
At any time, press Backto go back to
Or press Optionsto select a number from the
Phonebook, Redial list or Calls list. Scroll
to the option you want and press OK.
Scroll to the entry or number you want and
press OK. Press OKagain to send.
the previous screen, or press
cancel and return to standby.
to
or
If the text is not sent, the display
shows Aborted!
It is stored in the Outbox and a icon
is shown next to the entry.
StoreasDraftPress OKto save the message in the Draftbox for
sending later.
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the
1470 prefix presents your number
for you.
Template
To insert a template, press OK. The template
options are displayed.
Press
or
to highlight the template
you want then press OKto insert the template
into your text.
Templates
There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
4. When sending a message, the display shows SendingText
then Sent.
5. Press
to return to standby.
Happy Birthday!
Receiving a call while writing a text
Please note that: sent texts are not stored in the Outbox. But if a
text message you tried to send was not successful, it is stored in
the Outbox.
If you are writing a text and you
receive a call your text can be
recovered by following the options
to Write Message, where you can
continue to edit your text.
View messages in the Outbox
1. Press Menu, Textis displayed, press OK.
2. Scroll
to Outboxand press OK.
or to the message you want and press Read.
or to:
3. Scroll
4. Press Optionsand scroll
Send
Press Sendto re-send the message to the
original recipient.
Details
Delete
Press OKto display the telephone number and
date and time the text was received.
Press OK. Display shows Delete?
Press Yesto confirm or Noto cancel.
DeleteAll
Press OK. Display shows DeleteAll?
Press Yesto confirm or Noto cancel.
StoreasdraftPress OK. The display shows Saved.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
43
Using the Draftbox
Draft texts you store are kept in the Draftbox.
1. Press Menu, Textis displayed. Press OK.
2. Scroll
to Draftbox. Press OK.
3. Scroll
or to the message you want and
press Options.
4. Press
or
to select Read, Deleteor DeleteAll
and press OK.
5. If you select Read, you can edit the message, then press
Optionsand scroll or to select Save, Send,
Deleteor DeleteAlland press OKto confirm.
6. Press
to return to standby.
Receiving messages
When you receive a new text message, the
icon is displayed
and NewTextis displayed on the idle screen.
Read messages
1. Press Menu, Textis highlighted. Press OK. Scroll
to
Inboxand press OK.
2. Scroll
or
to the text you want to read and
press Read.
3. Press
or
to scroll through the text.
Unread messages are marked new
with the icon.
4. Press Optionsand scroll
or
to:
Reply
Press OK. Replywithoriginaltext?
is displayed.
Press Noto use a blank message or Yes
to keep original text in the reply.
Enter your message and press Options,
select Sendand press OK.
Details
Forward
Press OKto display the telephone number and
date and time the text was received.
Press OK. Add more text if required and
proceed as shown on page 38 for creating
a new message.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
44
Delete
Press OK. Display shows Delete?
Press Yesto confirm or Noto cancel.
DeleteAll
Press OK. Display shows DeleteAll?
Press Yesto confirm or Noto cancel.
CallNumber
Press OKand follow instructions.
StoreNumber
Press OKand follow instructions.
There are five pre-set templates
Storeasdraft Press OK. The display will show Saved.
5. Press to cancel at any time and return to standby.
There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
Happy Birthday!
Edit or delete templates
1. Press Menu, Textis displayed. Press OK.
You can change the templates to your
preferred message, up to a maximum
of 20 characters.
2. Scroll
to Templateand press OK.
or to the template you want to edit or delete
3. Scroll
If you delete a template without
replacing the text it is marked
as Empty.
and press Options.
4. Scroll or
press OK.
Edit
to select either Editor Deleteand
All templates are restored if you reset
your BT Inspire 1500 to its default
settings, see page 28.
Press Clearto delete characters.
Enter your template text and press OK.
Do you have two text phone bases
connected to the same phone line?
Delete?
Press Yesto confirm or Noto cancel.
If you have two text phone base
stations plugged into one line, you
are likely to experience problems
receiving text messages. Normally,
only one SMS enabled base unit
(DECT or cordless) can be plugged
into any line.
5. Press Backto return to the previous menu level.
Service Centre numbers
To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally delete
the Send or Receive Service Centre numbers you will need to
re-enter them in order for your text Service to work.
If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Inspire 1500, see
page 45. This will allow you to send
text via either base station but texts
will only be received on the product
with the active receive
You can enter up to 4 Service Centre numbers – two Send and
two Receive.
The Send Service number is: 1470P17094009.
The Receive Service number is: 0800587529.
centre number.
If you want to keep more than one
text enabled phone connected see
the alternative method on page 53
for instructions.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
45
Add or change Service Centre numbers
1. Press Menu, Textis displayed, press OK.
If you have more than one ‘Text
Centre’ stored on your BT Inspire
1500 you will need to select which
one you want to use for sending (see
next section below).
2. Scroll
3. TextCentreis highlighted press OK.
4. Scroll or to SendCentre1or 2or
or
to Settingsand press OK.
Rcv.Centre1or 2and press OK.
5. If necessary, press Clearto delete the current number.
Enter the new service centre number and press OK.
6. Press Backto return to the previous menu level. Or press
to return to standby.
Select Send Service Centre
Only service centres that have numbers stored will be displayed as
Send Centres.
1. Press Menu, Textand press OK.
2. Scroll
3. Scroll
4. Press
or
to SendServiceand press OK.
or to select the SendCentremenu and
to Settingsand press OK.
press OK.
Message alert
When you receive a text message:
•
•
•
the new message beep will sound at the handset.
the new text message icon is shown on the handset display.
the base indicator light flashes.
These alerts can be switched On or Off.
The default setting is On.
Switch new text message alert on or off
1. Press Menu, Textis highlighted. Press OK.
2. Scroll
3. Scroll
4. Press
or
to NewTextAlertand press OK.
or to select Onor Offand press OK.
to Settingsand press OK.
5. Press Backto return to the previous menu level.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
46
Using additional handsets
You can use up to five BT Inspire additional handsets with your BT
Inspire 1500 base to extend your phone system without needing
to install extension sockets for each new phone.
Your BT Inspire 1500 handset can also be registered to up to four
other bases. You can then select the base you would prefer to use.
If you have purchased a BT Inspire 1500 multiple pack any
additional handsets come pre-registered to the base.
If you have purchased an additional handset you must register it
to your BT Inspire 1500 base before it can be used. The batteries
must be fully charged for 24 hours before you register it.
You may be able to register other DECT handsets to your BT
Inspire 1500. Compatibility of products may vary and the number
of features available may be reduced in doing so.
Registration of handsets can only take
place while the base is not engaged
on another call.
Easy registration of a new additional Inspire handset
To use easy registration a new handset must be used and the
base must have the PIN code 0000. (If the base PIN has been
changed then the longer registration procedure on the following
page will need to be followed).
If registration is not successful first
time, please repeat the process again
in case the base registration period
ran out of time.
1. The display will show PleaseRegisterand once the handset
has been fully charged for 24 hours, press Reg(left soft key).
2. The display will show PressandHoldBaseFindKey.
If there are already 5 handsets
registered to the base, the
registration will fail. You must
de-register another handset before
you can register the new one.
Press and hold the
button on the base for approximately
8 seconds until the base beeps, then release.
3. Immediately, press OKon the handset to confirm. The base will
go into registration mode for 90 seconds and will beep when
registration is successful. The handset will automatically be
assigned the next available handset number and registration is
now complete.
If your BT Inspire 1500 handset is
registered to more than one base,
you can select which base to use,
see page 25.
If you have a handset registered
to more than one base and then
de-register it from one of them
you will need to re-select which
base to use. Until the base is
selected the handset will display
PleaseRegister.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
47
Registration of an additional handset when base
PIN changed (i.e. if PIN changed from default setting of 0000)
At the handset:
1. Press Menu, scroll
to Settingsand press OK.
2. Scroll
3. Scroll
4. Press
to HSSettingsand press OK.
or
or
to Registerand press OK.
to select the base you want (1-4). You should
only select a base that has a*displayed beside it. PressOK.
5. Enter the 4-digit system PIN then press OK. The display shows
OverwritetheregistrationonBasex?Press Yes.
6. PressandHoldBaseFindKeyis displayed, press OKon the
handset to commence registration.
At the base:
1. Press and hold
for approximately 8 seconds until it
beeps and then release. Press OKon the handset to confirm.
The base will go into registration mode for 90 seconds and
will then beep if registration is successful. The handset will
automatically be assigned the next available handset number.
Internal calls
Call another handset
If you have more than one handset registered to the base, you can
make internal calls between two handsets.
1. Press
you have other handsets, press
handset (1-5) you want to call, then press OK.
and if you have one other handset it will ring. If
or to select the
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
48
Transfer a call
You can transfer an external call to another handset registered to
the base.
1. During your call, press
. Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets, press
or
to select the handset (1-5) you
want, then press OK.
3. When the other handset answers you can announce the caller.
4. Press Switchto switch between the two callers if required.
While speaking to the other handset, press
call to the other handset.
to transfer the
3-Way conference call
If the other handset does not answer,
press Backto return to your original
caller.
You can hold a 3-way conference call between 2 internal callers
and 1 external caller
1. During your call, press
. Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets press
or
to select the handset (1-5) you
want, then press OK.
3. When the other handset answers you can announce the call.
Press Confto join all callers.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
49
Help
Phone does not work
•
•
Have you removed the pull tab and are the batteries installed correctly? See page 6.
Check that the power is correctly connected.
No dial tone
•
•
•
Is the telephone cord of the base plugged into the phone socket?
Only use the telephone cord supplied with the phone.
Check that the power is correctly connected.
Cannot dial out or receive calls
•
•
•
•
Check that the power is correctly connected.
Is the telephone line cord (provided with the product) plugged into the phone socket.
The batteries may need recharging.
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and power for 10 minutes, then reconnect
and try again.
You have a dial tone, but the phone will not dial out
•
If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
•
•
•
The ringer volume may be switched off on the handset or the base, see page 24 and 26.
Check that the power is correctly connected to the base.
Make sure the handset is registered to the base, see page 46.
No display
•
•
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries (any replacement batteries must be rechargeable and of the
same type supplied).
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
50
icon flashes
•
•
•
•
Is the handset registered correctly to the base, see page 46.
Check that the power is correctly connected.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
•
Another handset registered to your BT Inspire 1500 base may be on the line.
Answering machine messages have the wrong date and time
•
Have you set the date and time? See page 8.
Answer machine not recording messages
•
•
The memory may be full. Play and delete old messages, see page 38-39.
Check whether you have a network based Voice mail service, i.e. BT Answer 1571/BT Call Minder,
activated on your telephone line. If you have either:
BT Answer 1571 this service answers after 7 rings and cannot be changed. Set the BT Inspire 1500
Answer delay (page 36 "Answer Settings") to answer after six rings this will ensure that the answer
machine receives the message.
BT Call Minder this service allows you to vary when the service answers the call, either 0, 4, 7 or
10 rings. Change the Voice Mail service to answer after 7 or 10 rings and then set the Inspire 1500
Answer delay (page 36 "Answer Settings") to answer at either 6 or 9 rings to ensure that the answer
machine receives the message.
Cannot access your messages from another phone
•
Has Remote access been disabled? To enable Remote access, see page 39.
No Caller Display number/name displayed
•
•
•
Have you subscribed to a Caller Display service from your network provider, see page 30.
The caller may have withheld their number.
An exact name/number match was not found in your phonebook.
Check that you have stored the full STD dialling code.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
51
Cannot register a handset to a base
•
You can register a total of 5 handsets to your BT Inspire 1500 base and you can register your BT
Inspire 1500 handset to up to 4 bases. Check that you have not exceeded the limits.
•
•
Check that you have entered the correct system PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
•
Have you connected the telephone line to the telephone wall socket correctly?
•
You must use the telephone line cord supplied with the product otherwise the phone
may not work.
•
•
Is the base ringer set to off?
You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Buzzing noise on my phone or on other electrical equipment nearby
•
Sometimes your BT Inspire 1500 can interfere with other electrical equipment if it is placed
too close. It is recommended that you place your BT Inspire 1500 at least one metre away from
electrical appliances or metal obstructions to avoid any risk of interference.
•
Are you using your Inspire 1500 on a Broadband line? If you are, then please ensure that it
is connected via an ADSL microfilter otherwise it may cause problems with your phone and
You keep hearing a beep
•
You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
•
The New Call alert might be switched on. The default setting is Off but if you have switched this
feature On, then your handset will beep when a missed call is received in your Calls list. See page
30 if you want to switch this feature Off.
•
•
The beeping might be a new text message alert. Check if you have received a new text message
and not viewed it yet, see page 43. This alert can be switched Off, see page 45.
Your battery may be low. Please refer to the battery icons on page 9 and check against the icons
on your handset display. If your battery is low, you will need to place the handset on the base to
charge it.
•
You may be hearing an error tone. If you press and hold a handset button that does not have
a dual-function associated with it i.e. the BT button, then a long press will emit an error tone
(providing the handset key tone is set to on) and will not open the BT menu. A long press and
hold is only used for dual-function buttons i.e. a speed dial and keylock button etc, when the
dual-function will respond and there will be no error tone.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
52
Customer Helpline
If you are still experiencing difficulties please call the BT Inspire 1500 Helpline on 0800 218 2182*
or email [email protected].
Possible problems with text messaging
Text messages cannot be sent and screen displays Messagenotsent
•
•
The base station power supply or telephone line cord might not be properly connected.
Check that the base station power supply is plugged into the mains socket and switched on and
that the telephone is plugged into the telephone wall socket.
•
•
There might be a fault on the line. Check your telephone line is working properly.
You might have deleted the server number in error. See page 45 for instructions on how to enter
the number.
Cannot send text
•
Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and receive
text messages you must not withhold your number. If you normally withhold your number the
1470 prefix presents your number for you.
Cannot receive text
•
You will not be able to receive text messages until you have first sent a message. The first message
sent registers you with the text service.
•
More than one text messaging product is plugged into the line. Either remove the other text
(SMS) enabled products or see below "I want to use more than one text (SMS) enabled product on
my telephone line" for alternative instructions.
•
•
Check service centre number is correct.
Ensure you have subscribed to a Caller Display service and that it is active. You can check this by
noting if your phone displays your caller’s number when you receive an incoming call.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
53
I want to use more than one text (SMS) enabled product on my telephone line
It is possible to connect more than one SMS product to the same telephone line and for both of them
to send and receive Text messages, but you must amend the final digit of both the Send and Receive
Service Centre telephone numbers first.
All BT text capable telephones are provided with the same send and receive telephone numbers, but
with two or more text capable telephones connected to the same telephone line, delivery of text
messages becomes unreliable causing the text to be delivered as a normal telephone call which when
answered will be an electronic Text to Speech message.
To overcome this problem you must keep one of the products as it is with the default Send &
Receive ending in a '9', but for the second and subsequent products you must change the final
digit of the Service Centre numbers (from the default ‘9’) to any unique number between 1 and
8 i.e for a second product change last digit from a '9' to a '1' by changing the Send number from
1470P17094009 to 1470P17094001 and the Receive number from 0800587529 to 0800587521.
For the Send number, go into Text- Settings- Sendcentre1- and amend the last digit and then
press Save…. (For Rcv. Centre, go into Text- Settings- Rcv.Centre1and amend the last digit
and then press Save).
Once changed, for the products that you have assigned new send and receive numbers, you need to
send a new registration text to the Fixed Line Text Service platform to register the new identity
(i.e. send a text to 00000 from the product that you changed the Send & Receive numbers).
You can then send and receive text messages from more than one product.
Text has previously been sent and received but you are now only receiving voice
spoken text messages, from number 0845 6021111.
•
This may be due to your line being de-registered at the text service centre. All you need to do is
text Resetand send it to 00000. You will receive a confirmation message back. This assumes that
your Caller Display service is active and working on your line. Messages sent to 00000 are free.
Further help and advice for text queries on BT lines:
•
•
•
BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service
select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service
select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
For other telephone service providers please contact their customer services.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
54
General sales enquiries
•
•
•
BT Residential lines – call 150. BT Business lines – call 152.
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
•
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press Menu. Textis highlighted. Press OK.
2. WriteMessageis highlighted. Press OK.
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press Options. Sendis highlighted, press OK.
5. Enter the number 00000 then press Send.
If you are sending a message from a fixed line phone to another fixed line phone
Forces a message you send to be delivered as a voice text even though the recipient
may have a text enabled phone and usually receives written text. This command is inserted at the
start of the message and applies only to that message, e.g.
‘Hello I will be home late’.
User Guide formats
This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please call 0800 218 2182*.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
55
General information
IMPORTANT
This equipment is not designed for making emergency telephone call when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private
switchboards in the United Kingdom and Republic of Ireland.
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a
standard sign of wear and the batteries will need replacing.
1. Slide open the battery compartment cover.
2. Take out the old batteries and replace with 2x AAA NiMH 600mAh rechargeable batteries.
3. Push the battery compartment cover back on until it clicks into place.
WARNING
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary
domestic refuse. BT accepts no responsibility for damage caused to your BT Inspire 1500 by using
any other types of batteries. There is a risk of explosion if incorrect batteries are fitted.
Safety information
•
Only use the power supply suitable for the BT Inspire 1500 range. Using an unauthorised power
supply will invalidate your guarantee and may damage the telephone. The item code for the base
power supply is 048611. If you have purchased a Inspire additional handset the item code for the
charger power supply is 048610.
•
•
•
•
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available
from the BT Inspire 1500 Helpline on 0800 218 2182*.
Do not open the handset (except to replace the handset batteries) or the base. This could expose
you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.
If the keylock is switched on, it is possible to make calls to emergency services numbers
999 and 112.
Radio signal transmitted between the handset and base may cause interference to hearing aids.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
56
•
•
•
•
•
It is recommended that advice from a qualified expert be sought before using this product in the
vicinity of emergency/intensive care medical equipment.
It is recommended that if you have a pacemaker fitted you check with a medical expert before
using this product.
Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms
and computers if placed too close.
It is recommended that you place your product at least one metre away from such appliances to
minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly
toxic chemicals.
Cleaning
•
Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this may
cause a static shock.
Environmental
•
•
Do not expose to direct sunlight.
The handset may become warm when the batteries are being charged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not place
the product on antique/veneered wood.
•
•
Do not stand your product on carpets or other surfaces which generate fibres, or place it in
locations preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
•
•
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance your phone could be damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during an electrical storm.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
57
Product disposal instructions
The symbol shown here and on the product means that the product is classed as Electrical
or Electronic Equipment and should not be disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the
product as per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase
contract and ensure that this product is not mixed with other commercial waste for disposal.
Guarantee
Your BT Inspire 1500 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its
agent’s discretion, the option to replace the BT Inspire 1500 or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
•
•
•
•
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is provided.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and
tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than
through approved agents.
•
This guarantee does not affect your statutory rights.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
58
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the
Help section beginning on page 49 or contact the BT Inspire Helpdesk for assistance on
0800 218 2182* or email [email protected]. Additional answers to Frequently Asked
In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or repair. Please note you will need the FRA number
before returning the product. This does not affect your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval
requirements for connection to the telephone network. We suggest you call our recommended repair
agents Discount Communications Ltd on 0800 980 8999.
Returning your phone
If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation
number and ask you to return the product to your original place of purchase. Where possible, pack
the product in its original packaging. Please remember to include all parts, including the line cords,
power supply units and the original batteries.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required so please keep your receipt.
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your BT Inspire
1500 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the telephones
may not ring. With different telephone types there is no guarantee of ringing, even when the REN is
less than 4. Any additional handsets and chargers that you register have a REN of 0.
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
59
R&TTE
This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, VTech declares that this BT Inspire 1500 is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of Conformance, please email
Connecting to a switchboard
This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards, which support tone and pulse dialling and timed break or earth recall.
If in doubt please consult your service provider.
Inserting a pause
With some switchboards, after dialling the access code you may have to wait for a moment while the
switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.
Press and hold
to insert a pause (P) before entering the telephone number.
You may also need to enter a pause when storing international numbers or charge card numbers.
Recall
You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further information. The recall function is set to timed break
recall by default and is also used for BT Calling Feature.
User Guide formats
This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please call 0800 218 2182*.
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email [email protected]
BT &
Working together, supporting energy saving products
BT & British Gas have joined forces to help our customers find new ways to save energy
around the home, so we can all do our bit for the environment & save money too!
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2011.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed and produced by The Art & Design Partnership Ltd.
BT Inspire 1500 (04/11) Issue 1
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