AT T TL30100 User Manual

User’s manual  
TL30100  
DECT 6.0 expansion handset  
for use with AT&T models  
TL32100/TL32200/TL32300  
Parts checklist  
Your telephone package contains the following items. Save  
your sales receipt and original packaging in the event warranty  
service is necessary.  
User’s manual  
Cordless handset  
Charger for cordless handset  
with power adapter installed  
Battery for cordless handset  
Battery compartment cover  
User’s manual  
TL30100  
DECT 6.0 expansion handset  
for use with AT&T models  
TL32100/TL32200/TL32300  
Table of contents  
Precautions for users of implanted  
cardiac pacemakers............................26  
Getting started  
Quick reference guide.................................2  
Charger installation.......................................5  
Battery installation and charging...........6  
Battery installation.................................6  
Battery charging......................................7  
Pacemaker patients............................26  
Especially about telephone  
answering systems..............................26  
FCC Part 68 and ACTA..............................27  
FCC Part 15....................................................29  
Limited warranty..........................................30  
Technical specifications...........................33  
DECT 6.0 digital technology...........33  
Telephone operating range.............33  
Adding the handset to your  
telephone base  
Adding and registering a handset.........9  
About expansion handsets.................9  
Registering a handset...........................9  
Deregistering all handsets......................11  
Appendix  
Troubleshooting...........................................13  
Maintenance...................................................23  
Important safety information................24  
Safety information...............................24  
Especially about cordless  
telephones...............................................25  
i
You must install and  
charge the battery  
before using the cordless  
handset.  
See pages 5 and 6 for  
easy instructions.  
Your product may be shipped with a protective sticker covering  
the handset - remove it before use.  
For customer service or product information, visit our website at  
www.telephones.att.com or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268.  
Avoid placing the telephone base too close to:  
• Communication devices such as television sets, VCRs, or other  
cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors,  
microwave ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperature.  
• Mechanical vibration or shock such as on top of the washing  
machine or work bench.  
1
Getting started  
Quick reference guide  
DIR/VOLUME  
MENU/SELECT  
Press to display the  
Press to scroll up while  
in menus.  
menu.  
Press to increase the  
listening volume.  
Once in the menu, press  
to select an item or save  
an entry or setting.  
Press to show directory  
entries when the  
handset is not in use.  
OFF/CLEAR  
During a call, press to  
hang up.  
While entering names or  
numbers in the directory,  
press to move the cursor  
to the right.  
While using menus,  
press to cancel an  
operation, back up to  
the previous menu, or  
exit the menu display.  
REDIAL/PAUSE  
Press repeatedly to view  
the last 20 numbers  
dialed.  
Press and hold while the  
handset is not in use to  
erase the missed calls  
indicator.  
While entering numbers,  
press and hold to insert  
a dialing pause.  
CID/VOLUME  
PHONE/FLASH  
Press to scroll down  
while in menus.  
Press to make or answer  
a call.  
Press to decrease the  
listening volume.  
During a call, press to  
answer an incoming call  
when you receive a call  
waiting alert.  
Press to show the caller  
ID history when the  
handset is not in use.  
While entering names or  
numbers in the directory,  
press to move the cursor  
to the left.  
2
Getting started  
Quick reference guide  
0
MUTE/REMOVE  
While entering names in  
the directory, press to  
add a space.  
During a call, press to  
mute the microphone.  
While predialing, press  
to delete digits.  
1
While reviewing the  
redial list, directory,  
speed dial list or caller  
ID history, press to delete  
an individual entry.  
While reviewing a caller  
ID history entry, press  
repeatedly to add or  
remove 1 in front of  
the telephone number  
before dialing or saving  
it in the directory.  
#
When reviewing a caller  
ID history entry, press  
repeatedly to view the  
dialing options.  
TONE  
During a call, press to  
send touch-tone signals  
temporarily.  
AUDIO ASSIST™  
SPEAKER  
During a call, press to  
enhance the clarity and  
loudness of your caller’s  
voice.  
Press to turn on the  
handset speakerphone.  
Press again to resume  
normal handset use.  
Audio assist™ is a trademark of Advanced American Telephones.  
3
Getting started  
Quick reference guide  
EQUALIZER  
During an outside call, intercom call, message  
or announcement playback, press to change the  
quality of the audio to best suit your hearing.  
The > symbol indicates  
the feature to select.  
Main menu  
Play messages  
Answering sys  
Directory  
Call log  
>Play messages  
Answering sys  
Intercom  
Ringers  
Settings  
Website  
Using menus  
Press MENU/SELECT to enter the main menu.  
Press DIR or CID to scroll through menu items.  
Press MENU/SELECT to select or modify an item.  
Press  
OFF/CLEAR to cancel an operation, back  
up to the previous menu, or exit the menu display.  
4
Getting started  
Charger installation  
Install the charger as shown below.  
Plug the large end of  
the power adapter into  
an electrical outlet not  
controlled by a wall  
switch.  
Ensure the small end  
of the power adapter is  
plugged into the power  
jack on the back of the  
charger.  
Route the cord through  
the slot.  
IMPORTANT INFORMATION:  
Use only the power adapter provided with this product. To obtain a replacement,  
visit our website at www.telephones.att.com or call  
1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
5
Getting started  
Battery installation and charging  
Battery installation  
Install the battery as shown below.  
1. Plug the battery  
connector securely  
into the socket  
2. Insert the supplied  
battery with the label  
THIS SIDE UP facing  
up as indicated.  
3. Align the cover flat  
against the battery  
compartment, then  
slide it upwards until it  
clicks into place.  
inside the handset  
battery compartment,  
matching the color-  
coded label.  
CHARGE light  
To replace the battery, press the tab  
and slide the battery compartment  
cover downwards. Lift out the old  
battery and disconnect it from the  
handset. Follow the instructions above  
to install and charge the new battery.  
4. Charge the handset by placing  
it face up in the charger. The  
CHARGE light is on when charging.  
IMPORTANT INFORMATION:  
Use only the supplied rechargeable battery or replacement battery (model  
BT166342). To order, visit our website at www.telephones.att.com,  
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
6
Getting started  
Battery installation and charging  
Battery charging  
Once you have installed the battery, the screen indicates the  
battery status (see the table below). If necessary, place the  
handset in the charger to charge the battery.  
HANDSET 1  
For best performance, keep the handset in  
the charger when not in use. The battery is  
fully charged after 16 hours of continuous  
charging. See Technical specifications on  
10:30PM  
11/20  
page 33 for battery operating times.  
Battery status icon  
If the screen is blank, you need to charge  
the handset without interruption for at least 30 minutes to give  
the handset enough charge to use the telephone for a short  
time. The screen shows Low battery until you have charged  
the battery without interruption for at least 30 minutes. The  
following table summarizes the battery charge indicators and  
actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank or  
shows  
Place in charger.  
Battery has no or  
very little charge. The  
handset cannot be used. screen shows  
Charge without  
interruption until the  
Low battery or  
HANDSET X (at least  
30 minutes).  
The screen shows  
Battery has enough  
charge to be used for a  
short time.  
Charge without  
interruption until the  
screen shows  
HANDSET X (at least  
30 minutes).  
Low battery and  
flashes.  
The screen shows  
HANDSET X and the  
battery icon shows  
Battery is charged.  
To keep the battery  
charged, place it in the  
charger when not in use.  
,
or  
.
7
Getting started  
Battery installation and charging  
NOTES:  
If you are on a call in low battery mode, you hear four short beeps every 50  
seconds.  
When you place the handset in the charger, if no battery is installed in that  
handset, the CHARGE light is off and the screen shows NO BATTERY. Follow  
the instructions in Battery installation on page 6 to install the battery.  
8
Adding the handset to your telephone base  
Adding and registering a handset  
About expansion handsets  
Before using a new TL30100 handset, you must register it  
with the AT&T TL32100/TL32200/TL32300 telephone system  
(purchased separately), the telephone system can accommodate  
up to five handsets.  
The handset with the TL32100 telephone comes as  
HANDSET 1. You can register up to four additional handsets to  
the telephone base, and the handset numbers are in numerical  
order (HANDSET 2, HANDSET 3, HANDSET 4 and HANDSET 5).  
The handsets that come with the TL32200 telephone are  
HANDSET 1 and HANDSET 2. You can register up to three  
additional handsets to the telephone base, and they are assigned  
numbers in sequential order (HANDSET 3, HANDSET 4 and  
HANDSET 5).  
The handsets that come with the TL32300 telephone are  
HANDSET 1, HANDSET 2 and HANDSET 3. You can register  
up to two additional handsets to the telephone base, and they  
are assigned numbers in sequential order (HANDSET 4 and  
HANDSET 5).  
Registering a handset  
The handset needs to register with the telephone base before  
use. You must register each handset separately.  
When first purchased, all expansion handsets alternately display  
1.Press HS LOC on base 4 sec and 2.Then press # on handset.  
The new handset should be charged without interruption for at  
least 30 minutes before registering to the telephone base.  
9
Adding the handset to your telephone base  
Adding and registering a handset  
To register a handset to your telephone base:  
1.Press HS LOC  
on base 4 sec  
1. Make sure the handset is out of the  
telephone base or charger and alternately  
shows 1.Press HS LOC on base 4 sec and  
2.Then press # on handset before you  
begin the registration.  
--:--  
--/--  
2.Then press #  
on handset  
2. Press and hold HANDSET LOCATOR on  
the telephone base for about four seconds  
(until the IN USE light on the telephone  
base is on) and then release the button.  
--:--  
--/--  
3. Press # (pound key) on the handset. The  
screen shows Registering...Please wait.  
It takes up to one minute to complete  
the registration. HANDSET registered  
and then HANDSET X appears on  
the screen, with X being the handset  
number (1-5) and the handset beeps.  
The handset is now registered with the  
telephone base.  
Registering...  
Please wait  
If the registration is not successful, the  
handset screen shows Registration failed.  
Please start again from step 1 above.  
NOTE: You cannot register a handset if any other  
system handset is in use.  
HANDSET  
registered  
10  
Adding the handset to your telephone base  
Deregistering all handsets  
You can deregister handsets. You may need to deregister your  
handsets if:  
• You have five registered handsets and need to replace a  
handset.  
-OR-  
• You wish to change the designated handset number of your  
registered handsets.  
You must first deregister ALL the handsets, and then register  
each handset you wish to use again, one at a time.  
Please read carefully through all the  
HANDSET 2  
instructions on this page before beginning  
the deregistration process.  
To deregister all handsets:  
10:30PM  
10/20  
1. Press and hold HANDSET LOCATOR  
on the telephone base for about 10  
seconds (until the IN USE light starts to  
flash), then release the  
HANDSET LOCATOR button.  
2. Immediately press  
HANDSET LOCATOR again. You must  
press HANDSET LOCATOR while  
the IN USE light is still flashing. (The light  
flashes for about seven seconds. If the light  
stops flashing, start again with step 1 above.)  
1.Press HS LOC  
on base 4 sec  
3. It takes up to one minute to complete the  
deregistration process. When complete, the  
handset screen alternately shows 1.Press  
HS LOC on base 4 sec and 2.Then press #  
on handset.  
--:--  
--/--  
2.Then press #  
on handset  
--:--  
--/--  
11  
Adding the handset to your telephone base  
Deregistering all handsets  
To register the handset(s) to the telephone base again, follow  
the registration instructions in Registering a handset on page 9.  
NOTES:  
If the deregistration process is not successful, you might need to reset the  
system and try again. To reset, unplug the power from the telephone base  
and plug it back in.  
You cannot deregister the handset(s) if any system handset is in use.  
12  
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the  
suggestions below. For customer service, or to purchase  
accessories or replacement parts, visit our website at  
www.telephones.att.com, or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268. When you call for customer  
service, you will need the serial number or model number found  
on the bottom of the telephone base or charger.  
The handset registration is unsuccessful.  
• Follow the handset registration instructions to register the  
handset again (see Adding and registering a handset on  
page 9).  
My telephone doesn’t work at all.  
• Make sure the power cord is securely plugged in.  
• Make sure that the battery connector is securely plugged into  
the cordless handset.  
• Make sure the telephone line cord is securely and firmly  
plugged into the telephone base and the telephone wall jack.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• If the battery is depleted, it may take approximately 30  
minutes to charge the handset before it shows Low battery.  
Refer to Battery charging on page 7 for details.  
• Reset the telephone base. Unplug the electrical power. Wait for  
approximately 15 seconds, then plug it back in. Allow up to one  
minute for the cordless handset and telephone base to reset.  
• You may need to purchase a new battery. Use only the supplied  
rechargeable battery or replacement battery (model BT166342).  
To order, visit our website at www.telephones.att.com, or  
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
13  
Appendix  
Troubleshooting  
I cannot get a dial tone.  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• If the previous suggestions don’t work, disconnect the  
telephone base from the telephone wall jack and connect to a  
different telephone. If there is no dial tone on that telephone  
either, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
• Your telephone line cord might be malfunctioning. Try  
installing a new telephone line cord.  
I cannot dial out.  
• First try all the suggestions in the item I cannot get a dial tone  
on this page.  
• Make sure you have a dial tone before dialing. The cordless  
handset may take a second or two to find the telephone base  
and produce a dial tone. This is normal. Wait an extra second  
before dialing.  
• Check that all the telephones connected to the same  
telephone line are hung up.  
• Make sure to set the dial mode to the correct setting (pulse  
dialing or tone dialing) for the service in your area (see  
Dial mode in the TL32100/TL32200/TL32300 user’s manual).  
• Eliminate any background noise. Noise from a television, radio  
or other appliances may cause the telephone to not dial out  
properly. If you cannot eliminate the background noise, first  
try muting the cordless handset before dialing, or dialing from  
another room in your home with less background noise.  
• If the other telephones in your home are having the same  
problem, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
14  
Appendix  
Troubleshooting  
My cordless handset isn’t performing normally.  
• Make sure the power cord is securely plugged into the  
telephone base. Plug the power adapter into a different,  
working electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• Reset the telephone base. Unplug the electrical power. Wait  
for 15 seconds then plug it back in. Allow up to one minute  
for the cordless handset and telephone base to reset.  
• Other electronic products such as HAM radios and other DECT  
phones can cause interference with your cordless telephone.  
Try installing your telephone as far away as possible from these  
types of electronic devices.  
Out of range or no pwr at base appears on my cordless  
handset.  
• Ensure that the telephone base is powered up.  
• Place the cordless handset in the telephone base for one  
minute to allow the cordless handset and base to synchronize.  
• Move the cordless handset closer to the telephone base. You  
might have moved out of range.  
• Reset the telephone base. Unplug the electrical power. Wait  
for 15 seconds then plug it back in. Allow up to one minute  
for the cordless handset and telephone base to reset.  
• Other electronic products such as HAM radios and other DECT  
phones can cause interference with your cordless telephone.  
Try installing your telephone as far away as possible from these  
types of electronic devices.  
15  
Appendix  
Troubleshooting  
The batteries do not hold a charge.  
• If the cordless handset is in the telephone base or charger and  
the charge light does not come on, refer to the item The charge  
light is off on this page.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• If the battery is depleted, it may take approximately 30  
minutes to charge the handset before it shows Low battery.  
Refer to Battery charging on page 7 for details.  
• You may need to purchase a new battery. Please refer to  
Battery installation on page 6.  
The charge light is off.  
• Make sure the power cord is plugged in correctly and securely.  
• Make sure the battery is installed correctly in the handset.  
Follow the instructions in Battery installation on page 6 to  
install the battery.  
• Unplug the electrical power. Wait for 15 seconds, then plug it  
back in. Allow up to one minute for the cordless handset and  
telephone base to reset.  
• Clean the cordless handset and telephone base charging  
contacts each month using a pencil eraser or cloth.  
16  
Appendix  
Troubleshooting  
I get noise, static, or weak signals even when I’m near the  
telephone base.  
• If you subscribe to high-speed Internet service  
(DSL - digital subscriber line) through your telephone line, you  
must install a DSL filter between the telephone line cord and  
the telephone wall jack (see Telephone base and charger  
installation in the TL32100/TL32200/TL32300 user’s manual).  
The filter prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service provider for  
more information about DSL filters.  
• Other electronic products such as HAM radios and other DECT  
phones can cause interference with your cordless telephone.  
You may be able to improve the performance of your  
telephone by installing the telephone base as far away as  
possible from other electronic devices.  
• Do not install this telephone near a microwave oven or on  
the same electrical outlet. You may experience decreased  
performance while the microwave oven is operating.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protector) into  
a different location. If this doesn’t solve the problem, relocate  
your telephone or modem farther apart from one another, or  
use a different surge protector.  
• Relocate your telephone to a higher location. The telephone  
will likely have better reception when installed in a high area.  
• If the other telephones in your home are having the same  
problem, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
17  
Appendix  
Troubleshooting  
I experience poor sound quality when using the speakerphone.  
• For increased sound quality while using the speakerphone,  
place the handset on a flat surface with the dial pad facing up.  
• When using a speakerphone, controlling background noise in  
your environment is essential. While you are listening to your  
party, press MUTE/REMOVE to temporarily turn your microphone  
off. When it is your turn to speak, remember to press  
MUTE/REMOVE again to turn the microphone on.  
• Excessive background noise will cause a speakerphone to fade  
in and out. Try controlling the background noise by turning off  
any audio devices near the speakerphone. Also, try to avoid  
interrupting the person at the other end of the conversation  
while they are speaking. If background noise cannot be  
controlled, you should terminate speakerphone operation and  
return to normal handset mode.  
I hear other calls while using my telephone.  
• Disconnect the telephone base from the telephone wall jack,  
and plug in a different telephone. If you still hear other calls,  
the problem is probably in your wiring or telephone service.  
Call your telephone service provider (charges may apply).  
My calls cut in and out while I’m using my cordless handset.  
• Other electronic products such as HAM radios and other DECT  
phones can cause interference with your cordless telephone.  
Try installing your telephone as far away as possible from  
these types of electronic devices.  
• Move the handset closer to the base. The operating range  
may vary with environmental conditions and time of use.  
There may be places within your environment that a cordless  
telephone will not work well. If the problem only occurs in  
certain areas of your environment, you can conclude that  
there is nothing wrong with the telephone.  
18  
Appendix  
Troubleshooting  
• Do not install this telephone near a microwave oven or on  
the same electrical outlet. You may experience decreased  
performance while the microwave oven is operating.  
• If your telephone is plugged in with a modem or surge  
protector, plug the telephone (or modem/surge protector) into  
a different location. If this doesn’t solve the problem, relocate  
your telephone or modem farther apart from one another, or  
use a different surge protector.  
• Relocate your telephone base to a higher location. The  
telephone will have better reception when installed in a  
high area.  
• If the other telephones in your home are having the same  
problem, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
• If you subscribe to high-speed Internet service  
(DSL - digital subscriber line) through your telephone line, you  
must install a DSL filter between the telephone line cord and  
the telephone wall jack (see Telephone base and charger  
installation in the TL32100/TL32200/TL32300 user’s manual).  
The filter prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service provider for  
more information about DSL filters.  
My cordless handset does not ring when I receive a call.  
• Make sure that the ringer is not turned off. Refer to Ringer  
volume in the TL32100/TL32200/TL32300 user’s manual.  
• Make sure the telephone line cord is plugged securely into the  
telephone base and the telephone wall jack. Make sure the  
power cord is securely plugged in.  
• The cordless handset may be too far from the telephone base.  
19  
Appendix  
Troubleshooting  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to the telephone base or charger when not in use.  
• You may have too many extension telephones on your  
telephone line to allow all of them to ring simultaneously. Try  
unplugging one telephone at a time until the telephone starts  
ringing.  
• The layout of your home or office might be limiting the  
operating range. Try moving the telephone base to another  
location, preferably on an upper floor.  
• If the other telephones in your home are having the same  
problem, the problem is in your wiring or telephone service.  
Contact your telephone service provider (charges may apply).  
• Test a working telephone at the telephone wall jack. If  
another telephone has the same problem, the problem is the  
telephone wall jack. Contact your telephone service provider  
(charges may apply).  
• Other electronic products such as HAM radios and other DECT  
phones can cause interference with your cordless telephone.  
Try installing your telephone as far away as possible from these  
types of electronic devices.  
• Completely remove then replace the battery. Place the  
cordless handset in the telephone base. Wait for the cordless  
handset to reestablish its connection with the telephone base.  
Allow up to one minute for this to take place.  
• Your telephone line cord might be malfunctioning. Try  
installing a new telephone line cord.  
My caller ID isn’t working.  
• Caller ID is a subscription service. You must subscribe to this  
service from your telephone service provider for this feature  
to work on your telephone.  
20  
Appendix  
Troubleshooting  
• Your caller must be calling from an area that supports caller ID.  
• Both your and your caller’s telephone service providers must  
use caller ID compatible equipment.  
• Make sure the home area code is set correctly in the  
telephone (see Home area code in the TL32100/TL32200/  
TL32300 user’s manual).  
• If you subscribe to high-speed Internet service  
(DSL - digital subscriber line) through your telephone line, you  
must install a DSL filter between the telephone line cord and  
the telephone wall jack (see Telephone base and charger  
installation in the TL32100/TL32200/TL32300 user’s manual).  
The filter prevents noise and caller ID problems caused by  
DSL interference. Please contact your DSL service provider for  
more information about DSL filters.  
My telephone does not receive caller ID when on a call.  
• Make sure you subscribe to caller ID with call waiting features  
provided by your telephone service provider. Caller ID features  
work only if both you and the caller are in areas offering  
caller ID service, and if both telephone service providers use  
compatible equipment.  
I subscribe to a nontraditional telephone service that uses my  
computer to establish connections, and my telephone doesn’t  
work.  
• Make sure your computer is powered on.  
• Make sure your Internet connection is working properly.  
• Make sure that the software is installed and running for your  
nontraditional telephone service.  
• Make sure to plug your USB telephone adapter into a  
dedicated USB port on your computer. Do not plug into a  
multiple port USB hub (USB splitter) that is not powered.  
21  
Appendix  
Troubleshooting  
• In a few rare instances, the USB port on your computer may  
not have enough power. In these instances, try using a USB  
hub with its own external power supply.  
• If you are using a firewall, it may prevent access to your  
nontraditional telephone service. Contact your service provider  
for more information.  
Common cure for electronic equipment:  
If the telephone is not responding normally, try resetting the  
telephone. Do the following in the order listed:  
1. Disconnect the power to the telephone base.  
2. Disconnect the cordless handset battery.  
3. Wait a few minutes.  
4. Connect power to the telephone base.  
5. Completely remove then replace the battery. Place the  
cordless handset into the telephone base.  
6. Wait for the cordless handset to reestablish its connection  
with the telephone base. Allow up to one minute for this to  
take place.  
22  
Appendix  
Maintenance  
Taking care of your telephone  
• Your cordless telephone contains sophisticated electronic  
parts, so it must be treated with care.  
• Avoid rough treatment.  
• Place the handset down gently.  
• Save the original packing materials to protect your telephone  
if you ever need to ship it.  
Avoid water  
• Your telephone can be damaged if it gets wet. Do not use the  
handset in the rain, or handle it with wet hands. Do not install  
the telephone base near a sink, bathtub or shower.  
Electrical storms  
• Electrical storms can sometimes cause power surges harmful  
to electronic equipment. For your own safety, take caution  
when using electric appliances during storms.  
Cleaning your telephone  
• Your telephone has a durable plastic casing that should  
retain its luster for many years. Clean it only with a soft cloth  
slightly dampened with water or mild soap.  
• Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you  
are wet or standing in water. If the telephone base should fall into water, DO  
NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE  
CORDS FROM THE WALL. Then pull the telephone out by the unplugged cords.  
23  
Appendix  
Important safety information  
This symbol is to alert you to important operating or servicing instructions  
that may appear in this user’s manual. Always follow basic safety precautions  
when using this product to reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There might be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas  
leak, report it immediately, but use a telephone away from the area where  
gas is leaking. If this product is a cordless model, make sure the base is also  
away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for  
cleaning. If the product comes in contact with any liquids, unplug any line or  
power cord immediately. Do not plug the product back in until it has dried  
thoroughly.  
Install this product in a protected location where no one can trip over any  
line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting on page 13 in  
this user’s manual. If you cannot solve the problem, or if the product is damaged,  
refer to Limited warranty on page 30. Do not open this product except as may be  
directed in your user’s manual. Opening the product or reassembling it incorrectly  
may expose you to hazardous voltages or other risks.  
Replace batteries only as described in Battery installation and charging  
on page 6 in your user’s manual. Do not burn or puncture batteries — they  
contain caustic chemicals.  
The power adapters are intended to be correctly oriented in a vertical or  
floor mount position. The prongs are not designed to hold the plug in place  
if they are plugged into a ceiling or an under-the-table/cabinet outlet.  
CAUTION: Use only the power adapters provided with this product. To  
obtain a replacement, visit our website at www.telephones.att.com,  
or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.  
24  
Appendix  
Important safety information  
Especially about cordless telephones  
Privacy: The same features that make a cordless telephone convenient create  
some limitations. Telephone calls are transmitted between the telephone base  
and the handset by radio waves, so there is a possibility that your cordless  
telephone conversations could be intercepted by radio receiving equipment  
within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on  
corded telephones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet which is not controlled by a wall  
switch. Calls cannot be made from the handset if the telephone base is  
unplugged, switched off or if the electrical power is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such  
interference, do not place the telephone base of the cordless telephone near  
or on top of a TV or VCR. If interference is experienced, moving the cordless  
telephone farther away from the TV or VCR will often reduce or eliminate the  
interference.  
Rechargeable batteries: This product contains nickel-metal hydride  
rechargeable batteries. Exercise care in handling batteries in order not to  
create a short circuit with conductive material such as rings, bracelets, and  
keys. The battery or conductor may overheat and cause harm. Observe proper  
polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a  
safe manner. Do not burn or puncture. Like other batteries of this type, if burned  
or punctured, they could release caustic material which could cause injury.  
The RBRC™ Seal means that the manufacturer is voluntarily  
participating in an industry program to collect and recycle  
nickel-metal hydride rechargeable batteries when taken out  
of service within the United States. These batteries may be  
taken to a participating local retailer of replacement batteries  
or recycling center. Or you may call 1 (800) 8-BATTERY for  
locations accepting spent Ni-MH batteries.  
25  
Appendix  
Important safety information  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones): Wireless  
Technology Research, LLC (WTR), an independent research entity, led a  
multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food and  
Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in  
a breast pocket, when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless telephones.  
Especially about telephone answering systems  
Two-way recording: This unit does not sound warning beeps to inform the  
other party that the call is being recorded. To ensure that you are in compliance  
with any federal or state regulations regarding recording a telephone call, you  
should start the recording process and then inform the other party that you are  
recording the conversation.  
SAVE THESE INSTRUCTIONS  
26  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among other  
things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be  
provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with the applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you  
may connect to your telephone line and still have them ring when you are called.  
The REN for this product is encoded as the 6th and 7th characters following the  
US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all  
areas, the sum of all RENs should be five (5.0) or less. For more information, please  
contact your telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the connection  
of this equipment does not disable your alarm equipment. If you have questions  
about what will disable the alarm equipment, consult your telephone service  
provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equipment  
can only be made by the manufacturer or its authorized agents. For repair  
procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone  
service provider may temporarily discontinue your telephone service. The  
telephone service provider is required to notify you before interrupting service.  
If advance notice is not practical, you will be notified as soon as possible. You  
will be given the opportunity to correct the problem and the telephone service  
provider is required to inform you of your right to file a complaint with the FCC.  
Your telephone service provider may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product.  
The telephone service provider is required to notify you if such changes are  
planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
27  
Appendix  
FCC Part 68 and ACTA  
If this product has memory dialing locations, you may choose to store emergency  
telephone numbers (e.g., police, fire, medical) in these locations. If you do store or  
test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not  
cause harmful interference, and (2) this device must accept any interference,  
including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the  
Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1B. The  
REN is an indication of the maximum number of devices allowed to be connected  
to a telephone interface. The termination on an interface may consist of any  
combination of devices subject only to the requirement that the sum of the RENs  
of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
28  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a  
Class B digital device under Part 15 of the Federal Communications Commission  
(FCC) rules.  
These requirements are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur  
in a particular installation.  
If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate the  
equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and  
(2) this device must accept any interference received, including interference that  
may cause undesired operation. Privacy of communications may not be ensured  
when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used such  
that parts of the user’s body other than the hands are maintained at a distance  
of approximately 20cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
29  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to our website at  
www.telephones.att.com or call 1 (800) 222-3111. In  
Canada, dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and all  
accessories provided in the sales package (“PRODUCT”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with the PRODUCT  
operating instructions. This limited warranty extends only to the CONSUMER  
for products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially  
defective PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative repairs or replaces at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the  
manufacturer chooses to replace the PRODUCT, they may replace it with a  
new or refurbished PRODUCT of the same or similar design. The manufacturer  
retains the defective parts, modules, or equipment. Repair or replacement  
of the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The  
manufacturer returns the repaired or replacement products to you in working  
condition. You should expect the repair or replacement to take approximately  
30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from  
the date of purchase. If the manufacturer repairs or replaces a materially  
defective PRODUCT under the terms of this limited warranty, this limited  
warranty also applies to repaired or replacement PRODUCT for a period of  
either (a) 90 days from the date the repaired or replacement PRODUCT is  
shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
30  
Appendix  
Limited warranty  
PRODUCT that has been damaged due to repair, alteration, or modification  
by anyone other than an authorized service representative of the  
manufacturer; or  
PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates  
or electronic serial numbers have been removed, altered or rendered  
illegible; or  
PRODUCT purchased, used, serviced, or shipped for repair from outside  
the United States of America or Canada, or used for commercial or  
institutional purposes (including but not limited to products used for rental  
purposes); or  
PRODUCT returned without a valid proof of purchase (see item 6 below); or  
Charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the unit.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, visit  
www.telephones.att.com or call 1 (800) 222-3111.  
In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service,  
please review the user’s manual. A check of the PRODUCT’s controls and  
features might save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this  
limited warranty. Transportation, delivery or handling charges are prepaid. The  
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, the manufacturer  
notifies you and requests that you authorize the cost of repair prior to any  
further repair activity. You must pay for the cost of repair and return shipping  
costs for the repair of products that are not covered by this limited warranty.  
31  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or  
difficulty; and  
b. Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the  
manufacturer of this AT&T branded PRODUCT. It supersedes all other written  
or oral communications related to this PRODUCT. The manufacturer provides  
no other warranties for this PRODUCT. The warranty exclusively describes all  
of the manufacturer’s responsibilities regarding the PRODUCT. There are no  
other express warranties. No one is authorized to make modifications to this  
limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and  
you might also have other rights that vary from state to state or province to  
province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation might not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue,  
inability to use the PRODUCT or other associated equipment, the cost of  
substitute equipment, and claims by third parties) resulting from the use of  
this PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclusion  
might not apply to you.  
Please retain your original sales receipt as proof of purchase.  
32  
Appendix  
Technical specifications  
RF frequency band  
1921.536MHz – 1928.448MHz  
Channels  
5
Operating temperature  
32°F – 122°F  
0°C – 50°C  
Handset voltage  
DC2.4V  
Charger voltage  
AC6V @300mA  
(AC adapter output)  
Operating times*  
Talk time (handset): up to seven hours  
Talk time (speakerphone): up to five hours  
Standby: up to seven days  
* Operating times vary depending on your actual use and the age of the battery.  
DECT 6.0 digital technology  
Telecommunications (DECT) 6.0 is a new frequency band that transmits your  
voice across multiple channels. This technology provides superior quality of voice  
and sound, high protection against wiretapping and better range than 2.4 GHz  
and 5.8 GHz phone systems, while not interfering with wireless routers.  
Telephone operating range  
This cordless telephone operates within the maximum power allowed by the  
Federal Communications Commission (FCC). Even so, this handset and telephone  
base can communicate over only a certain distance — which can vary with the  
locations of the telephone base and handset, the weather, and the construction  
of your home or office.  
33  
Audio assist™ is a trademark of Advanced American Telephones.  
© 2010 Advanced American Telephones. All Rights Reserved.  
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to  
Advanced American Telephones, San Antonio, TX 78219.  
Printed in China. Issue 1 AT&T 03/10.  

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