AT T E5815 User Manual

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User Manual (Part 2)  
5.8 GHz Cordless  
Telephone/Answering  
System E5815  
with Caller ID & CallWaiting  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 1  
User Manual (Part 2)  
5.8 GHz Cordless  
Telephone/Answering  
System E5815  
with Caller ID & CallWaiting  
Table of contents  
Getting Started  
Answering System Operation  
Quick reference guide ........................2  
Parts checklist.......................................4  
Before you begin..................................5  
Telephone base installation................6  
Battery installation & charging ..........7  
Wall mounting ......................................8  
Belt clip & optional headset...............9  
Answering system operation ..........20  
Day and time announcements ........21  
Outgoing announcements................22  
Announce Only mode ......................23  
Changing feature options.................24  
Message playback...............................25  
Recording and playing memos........26  
Message window displays.................27  
Remote access....................................28  
Telephone Operation  
Basic operation...................................10  
Options while on calls......................11  
Handset settings.................................12  
Appendix  
Screen icons, indicator lights & tones...29  
In case of difficulty.............................30  
Technical specifications ....................32  
INDEX..................................................33  
Phonebook  
About the phonebook......................14  
New phonebook entries..................15  
Phonebook search.............................16  
To dial, change or delete entries ...17  
Caller ID Logs  
How Caller ID works.......................18  
To review your call log.....................19  
1
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Getting Started  
Quick reference guide  
Handset  
Select/Menu  
V CID  
Press to scroll down in menus.  
Press when phone is not in use to display  
Caller ID information (see page 19). While  
entering names, press to move the cursor  
to the left.  
Press to display menu, or to select  
highlighted item from menu.  
^ DIR  
Press to scroll up in menus.  
Press when phone is not in use to display  
phone book entries (see page 16). While  
entering names, press to advance cursor.  
Phone/Flash  
Off/Clear  
Press to begin a call, then dial a number.  
During a call, press to receive an incoming  
call, if Call Waiting is activated (see page 11).  
During a call, press to hang up.  
While using menus, press to cancel an  
operation, back up to the previous  
menu, or exit the menu display.  
Mute/Delete  
Redial/Pause  
Press to mute microphone (see page 11).  
While reviewing call log, press and hold to  
clear Caller ID log (see page 19).  
Press to view redial memory (see page 10).  
While entering numbers, press and hold to  
insert a dialing pause (see page 15).  
Speaker  
Press to activate handset speakerphone.  
Press again to resume normal handset use  
(earpiece). (see page 10).  
Feature menu  
> shows highlighted item  
Feature Menu  
Press  
through menu items.  
^
or  
V
to scroll  
Directory ................See page 14  
Call Log ..................See page 18  
Ringer Volume........See page 12  
Ringer Tone............See page 12  
Key Tone ................See page 12  
Handset Name........See page 13  
Language................See page 13  
Clear MSG Wait......See page 13  
Dial Type ................See page 13  
>DIRECTORY  
CALL LOG  
Press SELECT to select or  
modify a highlighted item.  
Press OFF to cancel an opera-  
tion, back up to the previous  
menu, or exit the menu display.  
Menu  
2
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Getting Started  
Quick reference guide  
Telephone Base  
Volume  
Press to adjust message  
playback volume.  
Charging  
On when handset battery is  
charging.  
Handset Locator  
Press to locate handset if lost (see page 10).  
Answering System Controls (see pages 20-28)  
Press to repeat message.  
Hold to slow playback.  
Press twice to hear  
Press to skip to next  
message. Hold to speed  
up playback.  
previous message.  
Press to play or stop playing messages.  
ON/OFF ..................Press to turn answering system on or off.  
DELETE ..................Press to delete message. Hold to delete all old messages.  
TIME SET................Press to review or set the answering system clock.  
MENU......................Press to review or change answering system options.  
CHANGE ................Press to change a menu option.  
RECORD ................Press to record a memo or outgoing announcement.  
3
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Getting Started  
Parts checklist  
Remember to save your sales receipt and original packaging in case you ever need to  
ship your telephone for warranty service. Check to make sure the telephone package  
includes the following:  
Battery compartment cover  
Belt clip  
Telephone base  
Telephone handset  
Battery pack  
Power  
adapter  
telephone line cord  
Wall mount bracket  
4
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Getting Started  
Before you begin  
About Caller Identification  
Telephone operating range  
Caller ID with Call Waiting features in  
this telephone let you see who’s calling  
before you answer the phone, even  
when you’re on another call. These  
features require services provided by  
your local telephone company.  
This cordless telephone operates with  
the maximum power allowed by the  
Federal Communications Commission  
(FCC). Even so, this handset and base  
can communicate over only a certain  
distance — which can vary with the  
locations of the base and handset, the  
weather, and the construction of your  
home or office.  
Contact your telephone service  
provider if:  
• You have both Caller ID and Call  
Waiting, but as separate services  
(you may need combined service)  
If you receive a call while you are  
out of range, the handset might not  
ring — or if it does ring, the call might  
not connect when you press PHONE.  
Move closer to the base, then press  
PHONE to answer the call.  
• You have only Caller ID service, or  
only Call Waiting service  
• You don’t subscribe to any Caller  
ID or Call Waiting services.  
If you move out of range during a  
phone conversation, you might hear  
noise or interference. To improve  
reception, move closer to the base.  
You can use this phone with regular  
Caller ID service, and you can use its  
other features without subscribing to  
either Caller ID or combined Caller ID  
with Call Waiting service. There may  
be fees for these services, and they  
may not be available in all areas.  
If you move out of range without  
pressing OFF, your phone will be left  
“off the hook.” To hang up properly,  
walk back toward the telephone base,  
periodically pressing OFF until the call  
is disconnected.  
Caller ID features will work only if  
both you and the caller are in areas  
offering Caller ID service, and if both  
telephone companies use compatible  
equipment.  
See Caller ID Operation, beginning on  
page 18, for more details about how  
these features work.  
5
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Getting Started  
Telephone base installation  
Install the telephone base as shown below. Choose a base location away from  
electronic equipment, such as personal computers, television sets or microwave ovens.  
Avoid excessive heat, cold, dust or moisture.  
Plug power cord  
transformer into  
electrical outlet.  
Plug telephone  
line cord into  
telephone jack.  
NOTE: Use only the power cord supplied with this product. If you need a replacement, call 1-800-222–3111.  
Be sure to use an electrical outlet not controlled by a wall switch.  
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Getting Started  
Battery installation & charging  
After installation, place the handset in the base and allow to charge for 12 hours before  
use. You can keep battery charged by returning the handset to the base after each use.  
When battery is fully depleted, a recharge takes about 10 hours.  
LOW BATTERY  
Low battery indicator  
Return handset to base to recharge  
when this symbol flashes. (Handset  
will beep when battery is low.)  
Insert supplied  
battery pack  
Press coin into slot on  
base of handset to  
release latch, then  
remove battery cover.  
Caution: Use only supplied  
rechargeable battery or AT&T  
replacement battery model  
2420 (SKU 00578).  
Place handset in base to charge  
for 12 hours before first use.  
Insert top  
tabs first  
Press down to  
click in place  
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Getting Started  
Wall mounting  
The speakerphone base can be installed on any standard wall-phone outlet as shown  
below. Choose a location away from electronic equipment, such as personal comput-  
ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture.  
Please set up the telephone line cord, power cord and wall mount bracket according  
to the following steps:  
Step 1:  
Step 2:  
Connect power cord and telephone line cord to base  
unit, passing through wall mount, as shown  
Clip Wall-Mount bracket  
securely into notches on  
underside of base.  
Step 3:  
Plug telephone line cord into  
telephone line jack. Firmly  
press and slide down the  
base unit onto the outlet  
mounting pegs so base is  
securely held.  
Step 4:  
Plug power cord transformer  
into electrical outlet.  
8
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Getting Started  
Belt clip & optional headset  
Install belt clip as shown below if desired.  
For hands-free telephone conversations, you can use any industry standard 2.5 mm  
headset (purchased separately). For best results use an AT&T 2.5 mm headset.  
Snap belt clip into notches on  
side of handset. Rotate and pull  
to remove.  
Plug 2.5 mm headset  
into jack on side of  
handset (beneath  
small rubber cap)  
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Telephone Operation  
Elapsed time  
Basic operation  
PHONE  
00:00:12  
Making and answering calls  
To answer an incoming call, press PHONE (or SPEAKER,  
or any dial pad key). To make a call, press PHONE or  
SPEAKER, then dial a number. Press OFF or place the  
handset in the base to hang up.  
To preview numbers before dialing, enter numbers first,  
then press PHONE or SPEAKER to dial. Press DELETE  
or CLEAR at any time to make corrections as you are  
entering numbers.  
The screen displays the elapsed time as you talk (in  
hours, minutes and seconds).  
Hands-free speakerphone calls  
SPEAKER  
00:00:12  
To answer a call, press SPEAKER. To make a call, press  
SPEAKER, then dial a number. During a call you can  
press SPEAKER to toggle between hands-free speaker-  
phone and normal handset use. Press OFF or place the  
handset in the base to hang up.  
REDIAL  
555-1234  
Last number redial  
Press REDIAL to display the most recent called number  
(up to 32 digits). Use the ^V buttons to view up to  
5 other recently called numbers. The handset will beep  
twice at the beginning or end of the list.  
Press PHONE to redial any displayed number. Press  
DELETE to delete the number from the redial memory.  
Handset locator  
If you misplace the handset, press HANDSET LOCATOR  
at the base. The handset will beep for 60 seconds to  
help you locate it. To stop the beeping, press PHONE,  
SPEAKER, or any dial pad button at the handset, or  
press HANDSET LOCATOR at the base.  
10  
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Telephone Operation  
Options while on calls  
Volume control  
Press VOLUME buttons on the side of the handset to  
adjust listening volume. Each button press raises or  
lowers volume by one level.  
Volume  
Silence  
ringer  
When you change the volume level, the new setting  
becomes the default. The new volume level will be  
applied each time you use the handset, speakerphone  
or headset.  
Flash  
Tone  
Call waiting  
Mute  
If you have Call Waiting service, you will hear a beep if  
someone calls while you are already on a call. Press  
FLASH to put your current call on hold and take the new  
call. You can press FLASH at any time to switch back  
and forth between calls.  
Mute  
PHONE  
00:00:12  
MICROPHONE MUTED  
MUTE  
Press MUTE to silence the microphone. You will be able  
to hear, but your caller will not be able to hear you  
until you press MUTE again to resume speaking.  
Ring silencing  
Press OFF or MUTE while the phone is ringing to silence  
the ringer.  
Temporary tone dialing  
If you have dial pulse (rotary) service, you can switch to  
touch tone dialing during a call by pressing *. This  
can be useful if you need to send tone signals for access  
to answering systems or long-distance services.  
11  
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Telephone Operation  
Highlighted  
menu item  
Handset settings  
> DIRECTORY  
CALL LOG  
At the feature menu you can change settings to  
customize how the telephone works.  
Press MENU, then use the ^V buttons to scroll to  
the feature you want to change. As you scroll through  
the menu, the top menu item is always highlighted with  
a > character. Press SELECT to select the highlighted item.  
Press OFF at any time to cancel an operation, back up  
to the previous menu, or exit the menu display.  
Ringer volume  
RINGER VOLUME  
At this menu you can set a default ring volume level  
(1-6), or turn the ringer off. Use the ^V buttons to  
hear an example of each volume level, then press  
SELECT to select the one you prefer.  
Ringer volume can also be adjusted by pressing VOL-  
OUTSIDE TONE  
1
UME on the side of the handset during incoming ringing.  
Ringer tone  
This feature allows you to choose one of 10 ringing  
tones. Use the ^V buttons to hear an example of  
each ringer tone, then press SELECT to select the one  
you prefer.  
KEY TONE  
ON  
Key tone  
The handset is factory programmed to beep at each key  
press. Use the ^V buttons to select ON or OFF,  
then press SELECT to save your preference.  
12  
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Telephone Operation  
Handset settings  
Handset name  
HANDSET NAME  
AT&T_  
At this menu you can customize the name that appears  
on the handset screen when the phone is idle. Press  
DELETE to erase letters, then replace them with a  
name of your preference, up to 16 characters long (see  
page 15 to enter letters). Press SELECT to confirm.  
Language  
LANGUAGE  
ENGLISH  
At this menu you can select the language used in all  
menus and screen displays. Use the ^V buttons to  
select English, Spanish or French, then press SELECT to  
save your preference.  
Dial Type  
At this menu you can choose Tone or Pulse dialing. The  
factory default setting is TONE. Change this to PULSE  
only if you do not have touch-tone dialing service.  
DIAL TYPE  
TONE  
Use the ^V buttons to select TONE or PULSE, then  
press SELECT to save your preference.  
CLR VOICE MAIL  
The NEW VOICE MAIL can be removed from the dis-  
play ( and the base LCD indicator turned off) as follows:  
• Press MENU.  
>DIRECTORY  
CALL LOG  
• Press the ^ or V keys until the CLR VOICE  
MAIL option is shown as follows:  
>CLR VOICE MAIL  
DIAL TYPE  
• Press SELECT, to enter the message sub-menu.  
• Confirm "Turn Indicator Off?" by pressing SELECT.  
TURN INDICATOR  
OFF?  
After this the phone returns to the previous menu.  
• Please note, this only turns off the LOCAL indica-  
tion of message waiting in the unit (handset). It does  
not cancel the message waiting at the telephone ser-  
vice provider.  
>CLR VOICE MAIL  
DIAL TYPE  
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Phonebook  
Memory capacity  
Pat Williams  
555-1234  
The phonebook directory can store up to 50 entries.  
Each entry can contain a number up to 32 digits, and a  
name up to 16 letters long. A convenient search feature  
can help you find and dial numbers quickly (see page 16).  
Timeouts and error messages  
If you pause for too long while making an entry, the  
procedure will time out and you will have to begin again.  
If all memory locations are in use, the screen will  
display “DIRECTORY IS FULL.” You will not be able to  
store a new number until you delete an existing one.  
14  
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Phonebook  
AT&T  
New phonebook entries  
To create a new phonebook entry  
Press MENU twice to select DIRECTORY. Press V to  
highlight STORE. Press SELECT, then enter the  
telephone number when prompted.  
> DIRECTORY  
CALL LOG  
Use the dial pad to enter up to 32 digits, then press  
SELECT. You will be notified if the number is already in  
your phonebook.  
To insert a number from your redial list, press REDIAL,  
then ^V to find the number, then press SELECT.  
> STORE  
REVIEW  
• Press DELETE to erase numbers if you make a mistake.  
• Press and hold PAUSE to enter a 3-second dialing pause.  
To enter a name  
Press dial pad buttons once for the first letter, twice for  
the second, three times for the third. Continue for  
lower-case letters or numerals.  
ENTER NUMBER  
555-1234_  
Press once to enter “A” (5 times for “a”).  
Press twice to enter “B” (6 times for “b”).  
Press 3 times to enter “C” (7 times for “c”).  
Press 4 times to enter “2”.  
2
ENTER NAME  
Pat Williams_  
The cursor moves to the right when you press another  
dial pad button or the ^ button. Press V to move  
the cursor to the left. Press 1 to enter a space, or  
press twice to enter “1”.  
• Press DELETE to erase letters if you make a mistake.  
• Press * repeatedly to enter an asterisk (*),  
question mark (?), exclamation point (!), slash (/) or  
parentheses.  
Pat Williams  
555-1234  
• Press # repeatedly to enter a pound sign (#),  
apostrophe ('), comma (,) hyphen (-), period (.), or  
ampersand (&).  
Storing the entry  
Press SELECT to store your new phonebook entry. To  
change it later, see page 17.  
15  
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Phonebook  
AT&T  
Phonebook search  
Press DIR to display the first listing in the phonebook.  
You can then use the up/down arrows to browse  
through the phonebook, or search to find a specific  
entry. Press OFF at any time to exit the directory.  
Andrew  
555-6789  
To browse through the directory  
To browse, press ^ or V to scroll through all  
entries one by one. Entries will be displayed alphabeti-  
cally by the first letter in the name.  
Barbara  
555-9876  
To search by name  
When any entry is displayed, you can press a dial pad  
button to display the first name beginning with a letter  
associated with that key.  
5
Jennifer  
Press dial pad buttons once for the first letter, twice for  
the second, three times for the third, as shown on the  
previous page.  
555-4321  
For example, press 5 (JKL) once to find Jennifer, twice  
to find Kevin, or three times to find Linda.  
7
Pat  
555-1234  
To call a displayed number  
When you find the entry you want, press PHONE (or  
SPEAKER) to dial. Or press SELECT to modify the entry  
(see next page).  
Viewing long numbers  
The screen can display only 16 digits at a time. To view  
numbers longer than this, press * or # to display  
the remaining digits.  
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Phonebook  
AT&T  
To dial, change or delete entries  
To dial a number  
When any phonebook entry is displayed, press PHONE  
(or SPEAKER) to dial the displayed number.  
Andrew  
555-6789  
To delete an entry  
When any phonebook entry is displayed, press DELETE  
to delete the displayed entry from the phonebook.  
Once deleted, an entry cannot be recovered.  
EDIT NUMBER  
To change a listing  
555-6789_  
When any phonebook entry is displayed, press SELECT  
to modify the entry. (See page 15 for help in modifying  
the name or number.)  
Change the number as needed, then press SELECT.  
Change the name as needed, then press SELECT to  
save the modified entry.  
EDIT NAME  
Andy_  
Andy  
555-6789  
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Caller ID Logs  
How Caller ID works  
If you subscribe to Caller ID service provided by your  
local phone company, information about each caller will  
be displayed after the first ring.  
Pat Williams  
908-555-0100  
11/23 10:01AM  
NEW  
Caller’s name  
Caller’s number  
Time of call  
Pat Williams  
908-555-0100  
Appears when  
new call is  
received  
11/23 10:01AM  
NEW  
Date of call  
Information about the last 50 incoming calls is stored in  
your call log. You can review the call log to find out  
who has called, return the call without dialing, or copy  
the caller’s name and number into your phonebook.  
When the call log is full, the oldest entry is deleted to  
make room for new incoming call information.  
If you answer a call before the information appears on  
the screen, it will not be saved in your call log.  
About names  
Names of callers will be displayed only if this information  
is provided by your local telephone company.  
If the telephone number of the person calling matches a  
number in your phonebook, the name that appears on  
screen will match the name as you entered it into your  
phonebook.  
(Example: If “Christine Smith” calls, her name will  
appear as “Chris” if this is how you entered it into your  
phonebook.)  
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Caller ID Logs  
AT&T  
6 NEW CALLS  
To review your call log  
NEW  
To review your call log  
Press CID to review your call log. The most recent call  
is displayed first. Use the arrow buttons to scroll  
through the list as shown at left.  
Pat Williams  
555-1234  
11/23 10:31AM  
NEW  
NEW  
NEW  
To return a call  
Press PHONE (or SPEAKER) to call the number as  
displayed.  
To change the number before calling, press # repeat-  
edly to see a list of dialing options (you can choose to  
dial with or without the area code), then press PHONE  
(or SPEAKER) to place the call.  
Chris Thompson  
908-555-0100  
11/23 10:21AM  
Example:  
CID..............................Number displayed as 1-908-555-0100  
#(three times) ........Number changes to 555-0100 (drops “1” + area code)  
PHONE/  
SPEAKER ..................Dials 555-0100  
Jeffrey Adams  
555-9876  
11/23 10:11AM  
Other options  
• Press DELETE to delete this entry from your call log.  
• Press and hold DELETE to delete all entries from  
your call log. When asked to confirm, press SELECT  
to clear your call log of all entries, or OFF to exit  
and leave all call log entries intact.  
• Press SELECT to copy this entry into your phone-  
book. If the name or number is not provided, you  
will be prompted to enter them.  
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Answering System  
Operation  
14  
Message capacity  
The answering system can record up to 99 messages,  
depending on the length of each message. Individual  
messages can be up to 4 minutes long, but total  
maximum recording time is 15 minutes. Messages will  
remain available for replay until you delete them.  
Message counter  
Number of messages (or,  
during playback, message  
number currently playing).  
Press to start or stop message  
playback (see page 25).  
Press to delete message currently  
playing; hold to delete all old  
messages (see page 25).  
Press to turn answering  
system on or off.  
Press to repeat message;  
hold to slow playback  
(see page 25).  
Press to skip message;  
hold to speed up playback  
(see page 25).  
Press to set clock  
(see page 21).  
Press to record memo (see page 26)  
or outgoing announcement (page 22).  
Press repeatedly to hear  
menu options (see page 24).  
Press to select or change a  
menu option (see page 24).  
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Answering System Operation  
Day and time announcements  
To set day and time  
Before playing each message, the answering system  
announces the day and time the message was received.  
Before using the answering system, you should follow  
the steps at left to set the day and time, so messages  
are dated correctly.  
TIME SET  
1
“Friday, 10:07 am, 2003”  
“To change clock,  
press Time Set”  
The system uses voice prompts to guide you. Each time  
you press CHANGE, the day, hour, minute or year  
advances by one. When you hear the correct setting,  
press TIME SET to move to the next setting.  
TIME SET  
“Friday”  
2
3
CHANGE  
To check day and time  
“Monday”  
You can press TIME SET at any time to hear the  
Press until correct day is spoken.  
TIME SET  
current day and time without changing it.  
4
5
“10 am”  
CHANGE  
NOTE: Press and hold CHANGE to advance the minute or year by 10  
(the year can be set from 2000 to 2039).  
“2 pm”  
Press until correct hour is spoken.  
TIME SET  
6
7
“07”  
CHANGE  
“26”  
Press until correct minute is spoken.  
TIME SET  
8
9
“2003”  
CHANGE  
“2004”  
Press until correct year is spoken.  
TIME SET  
10  
“Monday, 2:26 pm, 2004”  
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Answering System Operation  
Outgoing announcements  
14  
Outgoing announcements are the messages callers hear  
when calls are answered by the answering system.  
The phone is pre-programmed with an announcement  
that answers calls with “Hello. Please leave a message  
after the tone.” You can use this announcement, or  
replace it with a recording of your own voice.  
Elapsed  
recording time  
(seconds).  
Press to stop  
recording.  
MENU  
“Change  
1
2
To record your outgoing announcement  
Press MENU until you hear “Change announcement.”  
Then press RECORD and begin speaking after you hear  
“Now recording.” Speak facing the telephone base from  
about 9 inches away. Press PLAY/STOP when you are  
done.  
announcement”  
(Play/Stop)  
(Plays announcement  
previously recorded).  
Elapsed time (in seconds) will be shown in the message  
window as you record. You can record an announce-  
ment up to 90 seconds long. Announcements less than 3  
seconds long will not be recorded.  
Or  
RECORD  
2
3
“Now recording...”  
To delete your outgoing announcement  
Press MENU until you hear “Change announcement,”  
then press PLAY/STOP to begin playback. Press DELETE  
during playback to delete your announcement.  
Speak into microphone.  
When your announcement is deleted, calls will be  
answered with the pre-programmed announcement  
described above.  
Microphone  
4
(Play/Stop)  
(Announcement is  
played back).  
22  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 23  
Answering System Operation  
Announce Only mode  
A
In Announce Only mode, callers hear an announcement  
but cannot leave messages. This option is useful, for  
example, to notify callers that you will be away for an  
extended period and request that they call back after a  
certain date.  
“A” is displayed when Announce  
Only is activated.  
MENU  
To turn Announce Only on or off  
1
Press MENU repeatedly until you hear “Change  
Announce Only.” Then press CHANGE until you hear  
the option you want (On or Off). Press PLAY/STOP to  
store your selection and exit, or press MENU again to  
modify other features (see page 24).  
“Change  
Announce Only”  
CHANGE  
2
“Off”  
CHANGE  
To record your outgoing announcement  
3
When Announce Only is turned on, calls are answered  
with a pre-recorded announcement that says “We’re  
sorry, messages to this number cannot be accepted.”  
You can use this announcement, or replace it with a  
recording of your own voice.  
“On”  
4
(Play/Stop)  
Beep  
(Option selected).  
After turning on the Announce Only feature, follow the  
steps on page 22 to record your announcement. Callers  
will hear this announcement only when the Announce  
Only feature is turned on. Otherwise they will hear the  
standard announcement asking them to leave a message.  
23  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 24  
Answering System Operation  
Changing feature options  
Menu features can be changed to customize how the  
answering system operates. Press MENU repeatedly to  
hear each feature. Press CHANGE when you hear the  
feature you want to modify.  
MENU  
1
Feature options  
(Default settings underlined).  
Press until desired feature  
is heard (see list at right).  
System announces:  
Feature description:  
CHANGE  
2
3
“Change announcement”  
Options: [record announcement]  
Record your outgoing announcement  
(see page 22).  
Press until desired selection  
is heard.  
“Change remote access code”  
Options: [enter 2-digit code] 19  
Enter a 2-digit number (10-99) for remote  
access from another phone (see page 28).  
MENU  
“Change message alert”  
Options: On / Off  
When on, the telephone beeps every 10  
seconds when you have new messages.  
Press to set selection and  
move to next menu option.  
“Change announce only”  
Options: On / Off  
When on, callers hear an announcement  
but cannot leave messages (see page 23).  
Or  
“Change base ringer”  
Options: On / Off  
Choose this option to turn the base  
ringer on or off (does not affect handset).  
(Play/Stop)  
Press to set selection and  
exit menu.  
“Change number of rings”  
Options: 2 / 4 / 6 /Toll Saver  
Choose number of rings before the system  
answers a call. When Toll Saver is active,  
the system answers after 2 rings if you  
have new messages, and after 4 rings if  
you have no new messages.  
NOTE: Press and hold CHANGE to advance the remote access code  
number by 10.  
24  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 25  
Answering System Operation  
Number of messages waiting  
(or, during playback, message  
number currently playing).  
Message playback  
Press PLAY/STOP to hear messages. The system  
announces the number of messages, then begins playback.  
14  
If you have new messages waiting, you will hear only the  
new messages (oldest first). If there are no new messages,  
the system will play back all messages (oldest first).  
Press PLAY/STOP to begin or  
end message playback.  
Announcements  
• When playback begins, you will hear the total  
number of messages.  
1
(Play/Stop)  
• Before each message, you will hear the day and time  
it was received.  
“You have [xx] new  
and [xx] old messages”  
Message playback begins. See  
options at right.  
• After the last message, you will hear “End of messages.”  
If the system has less than 5 minutes of recording  
time left, you will hear time remaining.  
2
(Play/Stop)  
Message playback ends.  
Options during playback  
• Press VOLUME button to adjust speaker volume.  
• Press SKIP to skip to next message (or hold down to  
speed up message playback).  
• Press REPEAT to repeat message currently playing.  
Press twice to hear previous message. (Hold down  
to slow message playback).  
• Press DELETE to delete message being played back.  
NOTE: If “F” is flashing in  
the message window, memory is  
full. You will have to delete some  
messages before new ones can  
be received.  
• Press PLAY/STOP to stop playback.  
To delete all messages  
To delete all messages, press and hold DELETE while  
the phone is idle (not during a call, or during message  
playback).  
NOTE: New (unheard)  
messages cannot be deleted.  
25  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 26  
Answering System Operation  
Recording and playing memos  
14  
Memos are messages you record yourself. They are  
saved, played back and deleted exactly like incoming  
messages. You can record a memo as a reminder to  
yourself, or leave a message for someone else if others  
in your household use the answering system.  
Elapsed  
recording time  
(seconds).  
Press to stop  
recording.  
To record a memo  
RECORD  
1
2
Follow the steps at left to record a memo. Elapsed time  
(in seconds) are shown in the message window as you  
record. You can record a memo up to 4 minutes long.  
Memos less than 1 second long will not be recorded.  
“Now recording...”  
Speak into microphone.  
To play back a memo  
Press PLAY/STOP to hear messages and memos (see  
page 25 for other options).  
Microphone  
3
(Play/Stop)  
Beep  
(Memo has been  
recorded).  
26  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 27  
Answering System Operation  
Message window displays  
14  
The message window usually displays the total number of  
memos and incoming messages. See the list below for  
explanations of other displays in this window.  
Message window  
Message window displays  
0
No messages.  
1-98  
Number of messages/memos, or message number  
currently playing (flashes if new message waiting).  
10-99  
Current Remote Access Code while setting  
(see page 24).  
1-8  
Current volume level while adjusting.  
1-99 (counting)  
Elapsed time while recording a memo (see page 26)  
or announcement up to 90 seconds (page 22).  
99 (flashing)  
Memo recording exceeded maximum time of 99  
seconds.  
F
(flashing)  
Memory is full. Messages must be deleted before  
new messages can be received.  
CL (flashing)  
Clock needs to be set (see page 21).  
A
Announce Only mode is on (see page 23).  
--  
System is answering a call, or being accessed  
remotely.  
-- (flashing)  
System is being programmed or initialized.  
On (or) OF  
Displayed for 1 second when any answering  
system setting is turned on or off.  
27  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 28  
Answering System Operation  
Dial your telephone number from  
any touch-tone phone.  
1
Remote access  
When system answers, enter 2-  
digit Remote Access Code (“19”  
unless you have changed it).  
2
A 2-digit security code is required to access your  
answering system from any touch-tone phone. This  
code is “19” by default; see page 24 to change it.  
Enter remote commands  
(see list at right).  
3
4
Press to hear new messages (if none are  
Play messages  
#2  
new, all play back).  
Hang up to end call and save all  
undeleted messages.  
Press to repeat current message. Press  
Repeat or go back  
#4  
twice (# 4 # 4) to hear previous message.  
Press to skip current message and  
Skip to next message  
#6  
advance to next message.  
Press to stop any operation  
Stop  
#5  
(stop playback, stop recording).  
Press during playback to delete current  
Delete message  
#9  
message.  
Press to review current outgoing  
Review announcement  
#7  
announcement.  
Press * 7, wait for beep, then begin  
Record announcement  
*7to begin recording  
#5to stop recording  
speaking. Press # 5 to stop recording and  
hear playback of new announcement.  
Press * 8, wait for beep, then begin  
Record memo  
*8to begin recording  
#5to stop recording  
speaking. Press # 5 to stop recording.  
NOTE: If you pause for  
more than 10 seconds during  
remote access, you will hear a  
help menu listing all features &  
commands. If you issue no  
command for another 20 seconds,  
the call will end automatically.  
Press to turn off answering system.  
Turn system off  
#0  
Incoming calls will no longer be answered.  
If off, system will answer after 10 rings. Enter  
Turn system on  
#0  
your access code, then press # 0 to turn on.  
Press to hear list of features & commands.  
Help Menu  
#1  
End remote access call (or hang up).  
Exit  
*0  
28  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 29  
Appendix  
Screen icons, indicator lights & tones  
Handset screen icons & alert tones  
Screen icons  
SPEAKER  
Speakerphone in use.  
Ringer off.  
AT&T  
Battery charging (animated display).  
Low battery (flashing); place handset in base to recharge.  
Microphone is muted.  
MUTE  
NEW  
11/23 10:01AM  
MUTE  
NEW  
New calls (press CID to review call log).  
Alert tones  
Happy  
tone  
Programming command completed successfully.  
Programming error (or last record in list displayed).  
2 beeps  
Indicator lights  
On/Off  
On when answering system is activated and  
ready to receive calls.  
Charging  
On when handset battery is charging.  
Speaker  
On when speakerphone is in use.  
29  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 30  
Appendix  
In case of difficulty  
If you have difficulty with your phone, please try the suggestions below. For Customer  
Service, visit our web site at www.telephones.att.com, or call 1-800-222–3111.  
Make sure battery is installed and charged correctly (see page 7).  
Telephone does  
not work at all  
Make sure the AC adapter is plugged into an outlet not controlled by  
a wall switch.  
Make sure the telephone line cord is plugged firmly into the base unit  
and the modular jack.  
If you have dial-pulse telephone service, make sure the dial mode is  
set to Pulse (see page 13).  
If these suggestions do not work, unplug the base, remove and re-  
insert the battery, then place the handset in the base to re-initialize.  
Make sure the ringer is on (see page 12).  
Phone does not  
ring  
Make sure the telephone line cord and AC adapter are plugged in  
properly (see page 6).  
Move the handset closer to the base.  
You might have too many extension phones on your telephone line to  
allow all of them to ring. Try unplugging some of them.  
You may be out of range. Move closer to the base.  
If you hear  
noise or  
interference  
during a call  
Appliances plugged into the same circuit as the base can cause  
interference. Try moving the appliance or base to another outlet.  
The layout of your home or office might be limiting the operating  
range. Try moving the base to another location, preferably on an  
upper floor.  
If the buttons don’t work, try placing the handset in the base for at  
least 15 seconds.  
Disconnect the base from the modular jack and plug in a corded tele-  
phone. If calls are still not clear, the problem is probably in your  
wiring or local service. Call your local telephone service company.  
30  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 31  
Appendix  
In case of difficulty  
If a caller leaves a very long message, part of it may be lost when the  
system disconnects the call after 4 minutes.  
Incomplete  
messages  
If the caller pauses for more than 7 seconds, the system stops  
recording and disconnects the call.  
If the system’s memory becomes full during a message, the system  
stops recording and disconnects the call.  
Difficulty hear-  
ing messages  
Press  
^
on the base to increase speaker volume.  
Make sure that the answering system is on.  
System does  
not answer  
after correct  
number of rings  
If Toll Saver is activated, the number of rings changes to 2 when you  
have new messages waiting (see page 24).  
In some cases, the system may be affected by the ringing system  
used by the local telephone company.  
If the memory is full or the system is off, the system will answer after  
10 rings.  
You need to reset the answering system clock (see page 21).  
“CL” flashes in  
message window  
Make sure to enter your Remote Access Code correctly (see page 28).  
System does  
not respond  
to remote  
Make sure you are calling from a touch-tone phone. When you dial a  
number, you should hear tones. If you hear clicks, the phone is not a  
touch-tone telephone and cannot activate the answering system.  
commands  
The answering system may not detect the Remote Access Code  
while your announcement is playing. Try waiting until the announce-  
ment is over before entering the code.  
There may be noise or interference on the phone line you are using.  
Press dial-pad buttons firmly.  
When you record your announcement, make sure you speak in a  
normal tone of voice, about 9 inches from the base.  
Announcement  
message is not  
clear  
Make sure there is no “background” noise (TV, music, etc.) while you  
are recording.  
31  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 32  
Appendix  
Technical specifications  
RF Frequency Band  
(Handset to Base)  
2401.056 MHz - 2482.272MHz  
RF Frequency Band  
(Base to Handset)  
5744.736MHz - 5825.952MHz  
Channels  
95  
Channel Spacing  
Output Power  
Sensitivity  
864 KHz  
handset 20 dBm, base 30dBm  
-96 dBm  
GFSK  
Modulation  
Operating Temperature  
32°F — 122°F  
0°C — 50°C  
Base Unit Voltage  
(AC Voltage, 60Hz)  
96—127Vrms  
Base Unit Voltage  
(AC Adapter Output)  
9VDC @850mA  
Handset Voltage  
3.25—4.65VDC @ 700mA  
Model 2420 (SKU 00578)  
Replacement Battery  
32  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 33  
Appendix  
Index  
A
M
AC adapter, 6  
Alert tones, 29  
Making calls, 10  
Menus, 2  
Answering calls, 10  
Answering system, 20-28  
Messages, 20-28  
Mute, 11  
B
N
Battery charging, 7  
Battery installation, 7  
Belt clip, 9  
Names,  
enter into phonebook, 15  
search for, 16  
C
O
Caller ID, 18  
Operating range, 5  
add entries to phone directory, 19  
delete entries, 19  
dial entries, 19  
P
Phonebook, 14  
dial number, 17  
edit entries, 17  
name search, 16  
new entries, 15  
Problems, 30  
CID, 18  
D
Delete Call Log entries, 19  
Delete redial entries, 10  
Dialing,  
Q
from a CID record, 19  
manual dialing, 10  
phonebook dialing, 17  
Quick reference guide, 2-3  
R
E
Receiving calls, 10  
Recharging, 7  
Elapsed time, 10  
Ending calls, 10  
Redial, 10  
Ring silencing, 11  
Ring tone options, 12  
F
Flash (switchhook flash), 11  
S
H
Search for name, 16  
Speakerphone, 10  
Switchhook flash, 11  
Hands-free use, 10  
Handset locator, 10  
Headphone, 9  
T
I
Technical specifications, 32  
Troubleshooting, 30  
Incoming call log, 18  
Incoming calls, answering, 10  
Indicator lights, 29  
V
Volume controls, 11  
L
Last number redial, 10  
Low battery, 7  
33  
91-000091-020-000.E5815.RO.qxd 2/13/1950 7:21 PM Page 34  
Copyright © 2004 Advanced American Telephones. All Rights Reserved.  
AT&T and the Globe Design are trademarks of AT&T Corp.,  
licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 01/05.  
91-000091-020-000  

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