AT T E1828B User Manual

User's manual  
E5828B/E1828B  
5.8 GHz corded/cordless  
telephone/answering  
system with caller ID/  
call waiting  
You must install and charge  
the battery before using the  
telephone.  
See page 7  
STOP!  
for easy instructions.  
For customer service or product information, visit our website at  
In Canada dial 1 (866) 288-4268.  
CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read  
and follow these instructions carefully:  
Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402, part  
number 89-0047-00-00) or equivalent. To order a replacement battery, visit our website at  
Do not dispose of the battery in a fire. Like other batteries of this type, it could explode if  
burned. Check with local codes for special disposal instructions.  
Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage  
to the eyes or skin. It may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit. Do not allow conduc-  
tive materials such as rings, bracelets, or keys to touch the battery. The battery or conductor  
may overheat and cause harm.  
Charge the battery provided with or identified for use with this product only in accordance  
with the instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and battery charger.  
Do not disassemble your telephone. There are no user-serviceable parts inside. Refer to quali-  
fied service personnel for servicing.  
User's manual  
E5828B/E1828B  
5.8 GHz corded/cordless  
telephone/answering  
system with caller ID/  
call waiting  
Table of contents  
Getting started  
Quick reference guide  
Cordless handset  
SELECT/TRANSFER  
DIR /VOLUME+  
Press to store a programming option  
(pages 10-12), or to create a directory  
entry in memory (page 25). During a  
call, press to transfer a call between  
cordless handsets (page 19).  
When phone is idle, press DIR  
to display directory entries (page  
29). While entering letters in names,  
press to advance or press twice to  
enter space. While programming,  
press to change menu item or value  
(pages 10-12). During a call, press  
CID/-VOLUME  
DIR to adjust listening volume.  
When phone is idle, press CID to  
display caller ID information (pages  
30-32). While entering names or  
numbers, press to move the cur-  
sor to the left. While programming,  
press to change menu item or value  
(pages 10-12). During a call, press  
OFF/CLEAR  
During a call, press to hang up.  
While using menus, press to can-  
cel an operation, or exit the menu  
display.  
CID to adjust listening volume.  
INT/DELETE  
While phone is idle, press to page  
base (page 20) or press and hold to  
delete all caller ID entries (page 36).  
While a caller ID entry is displayed,  
press to delete displayed entry  
(page 35).  
PHONE/FLASH  
Press to make or answer a call  
(page 15). During a call, press to  
receive an incoming call if call wait-  
ing is activated (page 17).  
REDIAL/PAUSE  
Before dialing, press to display last  
number called (page 15). While dial-  
ing or entering numbers into your  
directory, press to insert a four-sec-  
ond dialing pause (page 27).  
HOLD  
Press to place a call on hold. Press  
again to resume your call (page  
17).  
MENU/CHAN  
Press to customize the handset’s  
operation (pages 10-12). During  
a call, press to switch to another  
channel if there is interference.  
Feature menu  
DIRECTORY  
Feature menu  
Using menus  
DIRECTORY..............Page 23  
SPEED DIAL.............Page 24  
RINGER ......................Page 12  
DATE/TIME...............Page 11  
LANGUAGE..............Page 10  
Press CID/-VOLUME or DIR /VOLUME+  
to scroll through menu items.  
Press SELECT/TRANSFER to select or  
modify a highlighted item.  
Press  
OFF/CLEAR to cancel an oper-  
ation, or exit the menu display.  
2
Telephone base  
CLEAR: While using  
menus, press to can-  
cel an operation, or  
exit the menu display.  
RINGER VOLUME: Set switch  
on side of base (off, low, high).  
(page 14)  
CONTRAST: Press to adjust  
screen contrast.  
CID: Press when  
phone is idle to dis-  
play caller ID informa-  
tion (page 33). While  
entering numbers or  
letters, press to move  
the cursor to the left.  
SELECT: Press to  
store a programming  
option (page 13), or  
to create a directory  
entry in memory (page  
24).  
DIR : Press when  
phone is idle to display  
directory entries. While  
entering or modify-  
ing names, press to  
advance cursor.  
DISP DIAL: Press to  
dial number currently  
displayed.  
INTERCOM/CID DEL:  
Press to delete displayed  
caller ID entry (page 34).  
While phone is idle, press to  
page handset (page 16), or  
press and hold to delete all  
caller ID entries (page 35).  
CLOCK: Press to review or set  
HOLD: Press to place  
call on hold. Press  
again to resume call  
(page 17).  
clock (page 38).  
SETUP:Press repeatedly to hear  
setup options (page 40).  
ANNC.:Press to review or record  
announcement; press again to quit  
(page 39).  
VOLUME: During  
a call, press  
or  
to adjust listening vol-  
ume (page 17).  
MENU:Press to customize  
the telephone’s operation  
(page 13).  
RECORD: Press to record a  
memo (page 42) or after pressing  
ANNC. to record an outgoing  
announcement (page 39).  
MUTE:Press to silence  
microphone, press again  
to resume your conver-  
sation (page 17).  
FLASH: During a call,  
press to receive an incom-  
ing call if call waiting is  
activated (page 17).  
PLAY/STOP: Press to start or  
SPEAKER: Press  
to turn speaker on or  
off (begin or end a  
call).  
stop message playback (page 41).  
DELETE:Press to delete mes-  
sage currently playing, hold to  
delete all old messages (page 41).  
REDIAL/PAUSE:Before  
dialing any numbers, press  
to display last number  
called (page 16).  
While dialing or entering  
numbers into your directory,  
press to insert a four-sec-  
ond dialing pause (page 26).  
ANSWER ON: Press to turn  
answering system on or off.  
REPEAT: Press to repeat mes-  
sage, press twice to play previous  
message (page 41).  
SKIP:Press to skip message  
(page 41).  
Quick start guide  
E5828B/E1828B  
5.8 GHz corded/cordless  
telephone/answering  
system with caller ID/  
call waiting  
Getting started  
Telephone base installation  
Choose a central location close to a telephone jack and a power outlet not  
controlled to a wall switch. The telephone base can be placed on a flat sur-  
face or mounted on a standard wall plate. For optimum range and better  
reception, place the telephone base in a high and open location.  
Avoid placing the telephone base too close to:  
• Communication devices such as: personal computers, computer routers,  
television sets, VCRs, wireless routers (wireless broadband, wi-fi, or 802.11)  
or other cordless telephones.  
• Excessive heat sources.  
• Noise sources such as a window with traffic outside, motors, microwave  
ovens, refrigerators, or fluorescent lighting.  
• Excessive dust sources such as a workshop or garage.  
• Excessive moisture.  
• Extremely low temperatures.  
• Mechanical vibration or shock such as on top of the washing machine or  
work bench.  
5
Getting started  
Telephone base installation  
1. Plug the small end of the larg-  
er power adapter into the power  
jack at the bottom of the tele-  
phone base.  
2. Plug one end of the  
3. Route cords through  
slots.  
telephone line cord into  
the telephone jack at the  
bottom of the telephone  
base.  
DSL filter  
(Optional for DSL users, see number  
four in the note section, below.)  
Telephone line cord  
4. Plug the large end of  
the larger power adapter  
into an electrical outlet  
not controlled by a wall  
switch.  
5. Plug the other end  
of the telephone line  
cord into a telephone  
jack.  
NOTES:  
1. Use only the power adapter supplied with this product or equivalent. To order a replacement  
dial 1 (866) 288-4268.  
2. Be sure to use an electrical outlet not controlled by a wall switch.  
3. This power telephone is intended to be correctly oriented in a vertical or floor mount position. The  
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or  
cabinet outlet.  
4. If you receive high speed internet through your telephone line (commonly referred to as DSL), and  
you are experiencing interference during telephone conversations and/or your caller ID features  
are not functioning properly, install a DSL filter to the telephone line between the telephone base  
and the telephone wall jack. Contact your DSL service provider for a DSL filter.  
6
Getting started  
Battery installation & charging  
After installing the battery, you may be able to make or receive short calls. For  
best performance, place the handset in charger to charge for 16 hours before  
use.  
You can keep the battery charged by returning the handset to charger after use.  
When the battery is fully depleted, a recharge takes about 12 hours. The average  
talk time on a fully charged battery is about eight hours, and the standby time is  
approximately three days. Actual battery life depends on usage conditions and  
age of battery.  
1. Plug the small end of 2. Plug the large  
the smaller power adapter end of the smaller  
into the jack on the under- power adapter into  
side of the charger, then an electrical outlet  
route the cord through the not controlled by a  
slot as shown.  
wall switch.  
3. Insert the plug as indi- 4. Place the bat- 5. Slide the bat-  
cated. Be sure to securely tery and wires tery compart-  
insert the plug, making inside the com- ment cover up  
sure matches the color- partment.  
coded label inside the  
battery compartment.  
until it clicks.  
6. You may be able to make or receive  
short calls. For best performance, place  
the handset in charger to charge for at  
least 16 hours before first use.  
To replace the battery,  
press in and downward  
on the tab of the bat-  
tery compartment to  
open the battery com-  
partment cover. Lift  
out the old battery  
and disconnect it from  
the handset. Follow  
the instructions on  
this page to install and  
charge the new battery.  
BATTERY LOW  
-- 1 --  
NEEDS RECHARGING  
then  
AM  
10:08  
02/14  
Battery low indicator  
Return the handset to the  
charger to recharge when this  
symbol flashes and the hand-  
set beeps or when the hand-  
set screen displays NEEDS  
RECHARGING.  
NOTE: Under normal conditions, the  
battery should last around one year. This  
may vary depending on usage.  
Caution: Use only the supplied rechargeable battery or replacement battery 2422 (SKU 23402,  
part number 89-0047-00-00) or equivalent. To order a replacement battery, visit our website at www.  
telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
7
Getting started  
Wall mounting  
The telephone base can be installed on any standard wall-phone outlet as  
shown below. Choose a location away from electronic equipment such as per-  
sonal computers, computer routers, television sets or microwave ovens. Avoid  
excessive heat, cold, dust or moisture.  
1. Connect the telephone line cord and  
power adapter to the jacks on the bot-  
tom of the telephone base.  
2. Grasp and squeeze to open highed wall  
mount, then rotate wall mount and lock  
in place.  
3. Plug the power adapter into an elec-  
trical outlet not controlled by a wall  
switch. Plug the telephone line cord  
into a telephone wall jack.  
4. Press and slide down the pegs firmly so  
the telephone base is held securely on  
outlet mounting pegs.  
5. Remove handset telephone base tab, rotate  
and replace to hold corded handset secure-  
ly in place when telephone base is wall  
mounted.  
8
Getting started  
Belt clip & optional headsett  
Install belt clip as shown below if desired.  
To release belt clip from  
handset, lift one side of  
the belt clip out of the  
notch.  
Snap belt clip  
into notches  
on both sides  
of handset.  
For hands-free telephone conversations, use any industry standard 2.5 mm headset  
(purchased separately). For best results, use an AT&T 2.5 mm headset. To  
or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
Plug 2.5mm head-  
set into jack on side  
of handset (beneath  
small rubber flap).  
NOTE: If the sound quality of the  
headset is not good, try unplugging it,  
and firmly plugging it in again.  
9
Telephone operation  
Handset settings  
You can change settings to program how the  
cordless handset works. Each cordless handset  
operates individually from the other handsets.  
The ringer sound, ringer volume, date & time dial  
mode and language must be programmed sepa-  
rately for each cordless handset.  
• Press MENU/CHAN, then use the CID/-VOLUME  
or DIR /VOLUME+ buttons to scroll to the  
feature to be changed. Press SELECT/TRANSFER  
to select the displayed item.  
• Press OFF/CLEAR anytime to cancel an opera-  
tion and exit the menu display.  
Follow the steps below to program the cordless  
handset. To stop anytime, press  
OFF/CLEAR. If  
the telephone rings, programming stops automati-  
cally so you can answer the call.  
LANGUAGE  
Choose handset language  
At this menu you can select the language used in  
all menus and screen displays.  
• Press MENU/CHAN to begin programming.  
• Press CID/-VOLUME or DIR /VOLUME+ until  
the screen displays LANGUAGE.  
• Press SELECT/TRANSFER to see the current set-  
ting flashing.  
• Press CID/-VOLUME or DIR /VOLUME+ to  
scroll through the available options of ENGLISH,  
ESPANOL and FRANCAIS.  
• Press SELECT/TRANSFER to select the displayed  
language and exit.  
10  
Telephone operation  
Handset settings  
Set handset date & time  
The handset displays the date & time when idle.  
You can set the time manually, or you can allow  
it to be set automatically with incoming caller ID  
information. The time will be set automatically  
only if you subscribe to caller ID service provided  
by your local telephone company (page 30).  
• Press MENU/CHAN to begin programming.  
• Press CID/-VOLUME or DIR /VOLUME+ until  
the screen displays DATE/TIME. Press  
SELECT/TRANSFER to confirm.  
• The month in the displayed date starts to flash.  
Use CID/-VOLUME or DIR /VOLUME+ to  
scroll through the numbers 1 (for January), 12  
(for December). Press SELECT/TRANSFER when  
the appropriate month is flashing.  
DATE/TIME  
• The date starts to flash. Use CID/-VOLUME  
or DIR /VOLUME+ to scroll through the num-  
bers 01-31. Press SELECT/TRANSFER when the  
appropriate date is flashing.  
AM  
10:08  
02/14  
• The hour starts to flash. Use CID/-VOLUME or  
DIR /VOLUME+ to scroll through the numbers  
1-12. Press SELECT/TRANSFER when the appro-  
priate hour is flashing.  
• The minute starts to flash. Use CID/-VOLUME  
or DIR /VOLUME+ to scroll through the num-  
bers 00-59. Press SELECT/TRANSFER when the  
appropriate minute is flashing.  
• The AM/PM starts to flash. Use CID/-VOLUME  
or DIR /VOLUME+ to alternate between AM  
and PM. Press SELECT/TRANSFER when the  
appropriate option is flashing, save the selec-  
tion and exit.  
NOTES:  
1. You can choose to set the time manually, or you can allow  
it to be set automatically with incoming caller ID informa-  
tion. The time will be set automatically only if you sub-  
scribe to caller ID service provided by your local telephone  
company.  
2. Caller ID will not set the year. See page 39 for instructions  
on how to set the year.  
11  
Telephone operation  
Handset settings  
Set handset ringer tone  
This feature allows you to choose one of 4 ringing  
tones (1-4) or turn the ringer off. Use CID/-VOLUME  
or DIR /VOLUME+ button to hear an example of  
each ringer tone, then press SELECT/TRANSFER to  
select the one you prefer.  
• Press MENU/CHAN to begin programming.  
• Press CID/-VOLUME or DIR /VOLUME+ until  
the screen displays RINGER: and setting.  
• Press SELECT/TRANSFER to change current set-  
ting.  
• Press CID/-VOLUME or DIR /VOLUME+ to  
display 1, 2, 3, 4, or OFF. You will hear a sample  
of each ringer tone.  
RINGER: 1  
• Press SELECT/TRANSFER to select the displayed  
ringer tone and exit.  
Set handset ringer volume  
• Press and hold CID/-VOLUME or DIR /VOLUME+  
for about two seconds.  
OFF LOW HIGH  
• When the screen displays OFF LOW HIGH,  
the current setting will flash.  
• Press CID/-VOLUME or DIR /VOLUME+ to  
select your preference.  
Press SELECT/TRANSFER,  
OFF/CLEAR,  
or MENU/CHAN to confirm and save your  
selection, and exit to idle mode.  
NOTE: If you choose OFF,  
the cordless handset ringer will  
be turned off, and the screen will  
display RINGER OFF and when  
the cordless handset is idle (not  
in use). If there are any un-  
reviewed calls, the screen will  
displays XX MISSED CALLS  
NOTE: The cordless handset can be temporarily muted  
by pressing  
OFF/CLEAR during incoming ringing. The  
next call will ring normally.  
instead of RINGER OFF and  
.
12  
NOTES:  
1. This sets the dial mode for the  
telephone base only.  
2. During a power failure,  
only the corded handset  
can be used to make and  
answer calls. The dial mode  
will default to pulse dial. To  
change to tone dial temporar-  
ily, press TONE on the tele-  
phone base (page 18). When  
the power is restored, the dial  
mode will return to the pro-  
grammed setting.  
*
Telephone operation  
Base settings  
Choose base ringer volume  
The base ringer volume can be set to OFF, LOW,  
or HI, by adjusting the switch on the left side of  
the telephone base. This switch affects only the  
telephone base ringer volume, the handset ringer  
volume remains unchanged.  
Contrast adjustment (telephone base only)  
There are four levels of contrast on the screen of  
the telephone base which can be adjusted to suit  
different viewing angles for both desktop use or  
wall mounting. Press CONTRAST on the telephone  
base to adjust the contrast on the screen.  
14  
Telephone operation  
Basic cordless handset operation  
Making and answering calls  
To answer an incoming call, press PHONE/FLASH  
(or any key except OFF/CLEAR, CID/-VOLUME  
or DIR /VOLUME+). If you have caller ID service,  
the caller’s number and name will appear on the  
display screen after the first or second ring (see  
page 30 for caller ID features and options).  
To make a call, press PHONE/FLASH, then dial a  
number. Press OFF/CLEAR or place in charger to  
hang up.  
To preview numbers before dialing, enter num-  
bers first, then press PHONE/FLASH to dial.  
Press CID/-VOLUME then INT/DELETE anytime  
to make corrections when entering numbers.  
PHONE ON  
5201314  
00:49  
NOTE: Only one cordless handset or one cordless handset  
and the base can be on a call at a time. If the other cordless  
handset attempts to join the call, its screen will display OTHER  
HANDSET ON and then OR OUT OF RANGE.  
Last number redial  
Press REDIAL/PAUSE on the cordless handset to  
display the last number called (up to 32 digits). To  
dial the number displayed, press PHONE/FLASH.  
You can also press PHONE/FLASH and then  
REDIAL/PAUSE to dial the last number called with-  
out previewing it. To delete this number, press  
REDIAL/PAUSE twice. This will clear the redial  
memory and leave it blank.  
Ring silencing  
NOTE: Pressing  
OFF/CLEAR on a handset  
will only temporarily silence  
the ringer on that handset.  
The other cordless hand-  
set and telephone base will  
continue to ring normally.  
The cordless handset ringer can be temporarily  
turned off by pressing OFF/CLEAR during incom-  
ing ringing. You can answer the call, or let the caller  
leave a message. This will silence the ringer without  
disconnecting the call. If your answering system is  
on, the caller will be asked to leave a message (page  
38). The next call will ring normally.  
15  
Lift corded handset, or press  
SPEAKER  
SPEAKER  
00:09  
12345678901  
Redial  
Press INTERCOM/CID DEL to  
locate handset  
NOTE: If the handset  
battery is extinct, this feature  
will not work.  
Flash  
Hold  
Volume  
Mute  
Speaker  
SCANNING...  
NOTE: Only one cordless handset and the telephone base  
can be on a conference call. If one cordless handset is on a call  
and the other cordless handset attempts to join the call, its screen  
will display OTHER HANDSET ON and then OR OUT OF RANGE.  
Speaker  
Telephone operation  
Call transfer  
Call transfer  
To move an outside call from one cordless hand-  
set to the other cordless handset:  
• Press SELECT/TRANSFER. Your cordless handset  
will display CALL TRANSFERRED and the desti-  
nation handset will begin ringing.  
• To answer the outside call, press PHONE/FLASH.  
NOTES:  
1. Before the transferred call is answered, the person at the cordless  
handset that originated the transfer can press PHONE/FLASH  
to cancel the transfer function and resume the outside call.  
2. If the transferred call is not answered within 30 seconds, the  
cordless handset that originated the transfer will start ringing  
and show TRANSFERRED CALL. If PHONE/FLASH is not  
pressed within another 30 seconds, the outside call will end  
automatically.  
3. If the other cordless handset cannot be found, the cordless  
handset that originated the transfer will generate an error tone  
and resume the outside call automatically.  
4. This telephone does not have an intercom function between  
the cordless handsets. People at the cordless handsets cannot  
speak with each other.  
5. You can also move a call from a cordless handset to the base  
(see page 21), and from the base to a cordless handset (see  
page 22).  
19  
Press INT/DELETE to page  
the telephone base.  
NOTE: This telephone does not have an intercom function  
between the cordless handsets. People at the cordless handsets  
cannot speak with each other.  
NOTE: If your cordless handset is missing, you can press  
INTERCOM/CID DEL on the base to page the cordless handset up  
to 60 seconds. Press INTERCOM/CID DEL on the base again, press  
OFF/CLEAR on the cordless handset, or place the cordless  
handset in the charger to cancel the page.  
Telephone operation  
Intercom calls  
Intercom calls  
During a telephone conversation, you can move  
the call to the telephone base from a cordless  
handset, or to a cordless handset from the tel-  
ephone base.  
To move a call from a cordless handset to the  
telephone base:  
NOTES:  
1. You can also press HOLD  
before starting to move the  
call.  
• To page the telephone base, press INT/DELETE  
on the cordless handset (PAGING will show on  
the base and handset screens, the outside call  
will automatically be put on HOLD).  
2. Before the intercom call is  
answered, the person who  
originated the PAGE can  
• To answer the PAGE, press the INTERCOM/CID DEL  
key on the telephone base. This will activate the  
intercom between the cordless handset and tel-  
ephone base and allow you to speak to the person  
at the base.  
press  
the cordless handset, or on  
the base press SPEAKER  
PHONE/FLASH on  
or lift the corded handset  
to cancel the page and  
resume the outside call.  
• To answer the PAGE, lift the corded handset  
or press the INTERCOM/CID DEL key on the  
telephone base. This will activate the intercom  
between the cordless handset and telephone  
base and allow you to speak to the person at  
the base.  
• To take the outside call at the base:  
- If you are using the corded handset for the  
intercom call, press SPEAKER to be on the  
speakerphone, or press and release the cord-  
ed switchhook and then press HOLD to be on  
the corded handset.  
switchhook  
- If you are using the speaker for the intercom  
call, press SPEAKER to be on the speaker-  
phone, or pickup the corded handset.  
• To take the outside call at the cordless handset,  
press PHONE/FLASH.  
The intercom call between the telephone base and  
cordless handset will automatically end.  
21  
Telephone operation  
Intercom calls  
Intercom calls  
To move a call from the telephone base to the  
cordless handset:  
• Press HOLD (If you are on the base Speakerphone,  
this step is optional since the outside call will  
automatically be put on HOLD).  
NOTE: Before the inter-  
com call is answered, the per-  
son who originated the PAGE  
• To page the cordless handsets, press  
INTERCOM/CID DEL on the telephone base  
(PAGING will show on the base and handsets  
screens).  
can press  
PHONE/FLASH on  
the cordless handset, or press  
SPEAKER or lift the corded  
handset on the base, to cancel  
the page and resume the out-  
side call.  
• To answer the PAGE, press INT/DELETE on a  
cordless handset. This will activate the intercom  
between the cordless handset and telephone  
base and allow you to speak to the person at  
the base.  
22  
PAT WILLIAMS  
5551234  
CHRIS WILSON  
MEMORY FULL  
Telephone operation  
NOTE: The speed dial fea-  
ture occupies up to nine of the  
thirty memory locations in the  
directory. For example, if there  
are only five speed dial entries,  
then up to 25 entries can be  
stored in the directory. If there  
are already 30 entries in the  
directory, no new directory and  
speed dial entries can be stored  
in memory until some of the  
existing ones are deleted.  
Speed dialing (cordless handset only)  
On the cordless handset, numbers called most fre-  
quently can be stored in so that they can be dialed  
with only two button presses.  
You can enter nine speed dial numbers up to 24  
digits. Each entry is associated with a dial pad  
numeral key.  
The nine speed dial numbers on the cordless  
handset will be automatically added to the hand-  
set directory. You can easily dial these telephone  
numbers by pressing and holding a dial pad key  
and then pressing PHONE/FLASH.  
MENU/CHAN  
1.  
2.  
DIRECTORY  
You can also make existing directory entries to  
speed dial entries.  
DIR  
To create a speed dial entry  
SPEED DIAL  
• Press MENU/CHAN to begin programming.  
• Press CID/-VOLUME or DIR /VOLUME+ until  
the screen displays SPEED DIAL  
.
SELECT/TRANSFER  
3.  
4.  
• Press SELECT/TRANSFER.  
ENTER 1-9  
• Press a number key on the dial pad to choose  
a memory location (1-9).  
• Enter a name (up to 15 characters), then press  
SELECT/TRANSFER (see page 26 for instructions  
on name entry).  
• Enter a telephone number (up to 24 digits), then  
press SELECT/TRANSFER.  
ENTER NAME  
• Choose distinctive ringing (yes or no) by press-  
ing CID/-VOLUME or DIR /VOLUME+ (see  
page 27 for information about distinctive ring).  
(pages 24-25).  
• Press MENU/CHAN or SELECT/TRANSFER to store  
the number. You will hear a confirmation tone.  
NOTE: You can convert any  
directory entry into speed dial  
entry (page 29).  
24  
Telephone operation  
Speed dialing (cordless handset only)  
To create a directory entry  
• Press MENU/CHAN to begin programming.  
• Press SELECT/TRANSFER.  
MENU/CHAN  
1.  
2.  
DIRECTORY  
• Enter a name (up to 15 characters), then press  
SELECT/TRANSFER (see page 26 for instructions).  
• Enter a telephone number (up to 24 digits), then  
SELECT/TRANSFER  
press SELECT/TRANSFER.  
• Choose distinctive ringing (yes or no) by press-  
ing CID/-VOLUME or DIR /VOLUME+ (see  
page 26 for distinctive ring).  
ENTER NAME  
• Press MENU/CHAN or SELECT/TRANSFER to store  
3.  
4.  
the number. You will hear a confirmation tone.  
To call a speed dial number  
SELECT/TRANSFER  
To use speed dialing, press and hold a dial pad  
button (1-9). When you see the number and  
name stored in that speed-dial location, press  
PHONE/FLASH to dial.  
ENTER NUMBER  
(pages 26-27).  
To edit or delete a speed dial number  
PAT WILLIAMS  
5551234  
Press and hold a dial pad button (1-9) to display  
the entry you want. Press SELECT/TRANSFER, then  
press CID/-VOLUME or DIR /VOLUME+ until  
the option you want is displayed (page 29).  
5.  
SELECT/TRANSFER  
DISTINCT RING? N  
5551234  
NOTE: You can convert any directory entry into speed dial  
entry (page 28).  
Directory dialing  
To use directory dialing, press DIR , scroll or  
search to find the desired number, then press  
PHONE/FLASH to dial the number (see pages  
26-29 to enter, edit or search for entries in your  
directory).  
25  
Telephone operation  
New directory entries  
NOTE: If all memory  
locations are in use, an error  
tone will sound when you  
attempt to enter a number.  
This means the memory is  
full, and you will not be able  
to store a new number until  
you delete an existing one.  
To enter a name  
• Press MENU/CHAN on cordless handset to enter  
the main menu.  
• Press SELECT/TRANSFER to confirm.  
• The screen will show ENTER NAME.  
• Enter the name (up to 15 alphanumeric charac-  
ters) of the person using the table below.  
• Use DIR  
to advance to the next space to the  
MENU/CHAN  
1.  
2.  
right, or use CID then INT/DELETE on cordless  
handset or INTERCOM/CID DEL on base to delete  
a mistake.  
DIRECTORY  
• When finished entering the name, press  
SELECT/TRANSFER.  
Each press of a particular key causes characters to  
be displayed in the following order:  
SELECT/TRANSFER  
ENTER NAME  
3.  
The cursor moves to the right when you press  
another dial pad button or the DIR button. Press  
DIR twice to enter a space. When finished, press  
SELECT/TRANSFER.  
Options while entering names:  
• Press CID then INT/DELETE on cordless handset  
or INTERCOM/CID DEL on base to erase letters if  
you make a mistake.  
• Press # repeatedly to enter an ampersand (&),  
apostrophe ('), comma (,) (-), period (.), or pound  
sign (#).  
26  
Telephone operation  
4
5
SELECT/TRANSFER  
New directory entries  
ENTER NUMBER  
To enter a number  
Use the dial pad to enter up to 24 digits. When  
the number is complete, press SELECT/TRANSFER.  
Options while entering numbers:  
• Use DIR  
to advance to the next space to the  
right, or use CID then INT/DELETE on cordless  
handset or INTERCOM/CID DEL on base to delete  
a mistake.  
PAT WILLIAMS  
5551234  
• Press REDIAL/PAUSE to enter a four-second dial-  
ing pause. A P will be inserted.  
• When finished entering the telephone number,  
6
7
SELECT/TRANSFER  
(Cordless handset only)  
press SELECT/TRANSFER to confirm.  
DISTINCT RING? N  
5551234  
To assign a distinctive ring (cordless handset only)  
Press CID/-VOLUME or DIR /VOLUME+ to  
select Y (yes) or N (no). If you choose yes (and if  
you have caller ID service), a distinct ring tone will  
alert you when this person calls.  
SELECT/TRANSFER  
Press SELECT/TRANSFER to store the entry in the  
directory.  
AM  
10:08  
02/14  
A D appears in the display of each entry on the  
cordless handset that has been assigned a distinctive  
ring.  
27  
Telephone operation  
DIR  
1
2
Directory search  
DIRECTORY  
Follow the steps on the left to browse through the  
directory, or search to find a specific entry. You can  
press OFF/CLEAR on the cordless handset (or  
CLEAR at the base) anytime to exit the directory.  
DIR  
PAT WILLIAMS  
5551234  
To browse through the directory  
To browse, press DIR or CID to scroll through  
all entries one by one.  
To display first entry  
DIR  
A D appears in the display of each entry on the  
cordless handset that has been assigned a distinc-  
tive ring (page 27).  
BETH  
5554321  
To search alphabetically  
To scroll name by  
name  
To shorten your search, use the telephone dial pad  
to enter the first letter of a name, then press DIR  
to scroll forward or CID to scroll back until you find  
the desired name.  
5
JOHN  
5550123  
Press dial pad buttons once for the first letter,  
twice for the second, three times for the third, as  
shown on page 26.  
To search alpha-  
betically  
SPEED EDIT ERASE  
5551234  
NOTE: When searching alphabetically and you press a  
dial pad button, if there are no entries beginning with the let-  
ters on that button, the handset will show NO DATA.  
To call a displayed number  
When the desired entry is displayed, you can dial it  
immediately:  
NOTE: To place a call on  
the corded handset using a  
directory entry, lift the corded  
handset, press the DIR button  
until you find the entry and  
press DISP DIAL on the base.  
On the cordless handset, press PHONE/FLASH to  
dial.  
At the base, press DISP DIAL or press SELECT  
twice to activate the speakerphone and dial the  
number. You can continue the call on speaker-  
phone, or lift the corded handset.  
28  
Telephone operation  
DIR  
1
2
3
To dial or change an entry  
DIRECTORY  
You can make existing directory entries to speed  
dial entries if they are stored in the handset.  
You can also change names, numbers and the  
distinctive ringing settings, or erase entries, that  
are stored in the cordless handset or the tele-  
phone base. When any entry is displayed, press  
SELECT/TRANSFER to see the options. Press CID  
or DIR to highlight the option you want (blinking  
text), then press SELECT/TRANSFER.  
DIR  
ADRM  
5551234  
SELECT/TRANSFER  
SPEED EDIT ERASE  
5551234  
To make an entry a speed dial entry (cordless  
handset only)  
When SPEED is blinking, press SELECT/TRANSFER, then  
dial a memory location (1-9) to make this entry a  
speed dial entry.  
DIR  
SPEED EDIT ERASE  
5551234  
If you choose a memory location that is already  
assigned to a different entry in the directory, that  
entry will remain in the directory, but will not have  
a speed dial location.  
DIR  
SPEED EDIT ERASE  
5551234  
To edit an entry  
Press CID or DIR until EDIT is blinking, then  
press SELECT/TRANSFER. You can change the name  
and number (or distinct ring setting on the cordless  
handset) by following the steps described on pages  
25-26.  
Press SELECT/TRANSFER to  
choose blinking option on the  
handset.  
To delete an entry  
NOTES:  
1. Screens shown above are  
displayed on the cordless  
handset. The telephone  
base display is slightly dif-  
ferent, but the procedure is  
the same.  
Press CID or DIR until ERASE is blinking, then  
press SELECT/TRANSFER to display a confirmation  
screen (ERASE NO YES).  
To delete the entry, press DIR to highlight YES  
,
2. See page 27 for instruc-  
tions on dialing a directory  
entry from the base.  
then press SELECT/TRANSFER.  
To abort the procedure and leave the entry intact, press  
CID to highlight NO, then press SELECT/TRANSFER.  
29  
Caller ID operation  
Information about caller ID with call waiting  
CHRISTINE SMITH  
908-555-0100  
This product has a caller ID function with call  
waiting feature which works with service from  
your local telephone company.  
AM  
10:08  
02/14  
Caller ID with call waiting lets you see the name  
and telephone number of the caller before  
answering the telephone, even when on another  
call.  
It may be necessary to change your telephone  
service to use this feature. Contact your telephone  
company if:  
• You have both caller ID and call waiting, but  
as separate services (you may need combined  
service).  
CHRIS WILSON  
*
• You have only caller ID service, or only call  
waiting service.  
908-555-4321  
8/12 10:06AM  
• You do not have any caller ID or call waiting  
services.  
This product can be used with regular caller  
ID service, or this product’s other features can  
be used without subscribing to either caller ID  
or combined caller ID with call waiting service.  
There are fees for caller ID services, and they  
may not be available in all areas.  
Depending on your service, you may see the  
caller’s number or the caller’s name and number.  
This product can provide information only if both  
you and the caller are in areas offering caller  
ID service and if both telephone companies use  
compatible equipment. The time and date are  
sent by the telephone company along with the  
call information.  
Caller ID operation  
Caller ID operation  
How caller ID works  
If you subscribe to caller ID service provided by  
your local telephone company, information about  
each caller will be displayed between the first and  
second ring.  
CHRISTINE SMITH  
908-555-0100  
Caller’s name  
Caller’s phone  
number  
Call number  
of call log  
CHRISTINE SMITH  
908-555-0100  
AM  
10:08  
02/14  
02  
02/14  
Appears when  
the call is missed  
and un-reviewed.  
AM  
10:08  
Time of call Date of call  
Information about the last 30 incoming calls is  
stored in the call log. You can review the call log to  
find out who has called, return the call, or copy the  
caller’s name and number into directory.  
When the call log is full, the oldest entry is deleted  
to make room for new incoming call information.  
NOTE: Caller ID features  
will work only if both you and  
the caller are in areas offer-  
ing caller ID service, and if  
both telephone companies  
use compatible equipment.  
If you answer a call before the information appears  
on the screen, it will not be saved in the call log.  
About names  
Names of callers will be displayed only if the infor-  
mation is provided by your local telephone com-  
pany.  
If the incoming telephone number matches an exact  
number in your directory, the name that appears on  
screen will match the name in your directory.  
For example: If Christine Smith calls, her name will  
appear as CHRIS if this is how you entered it into  
your directory.  
NOTE: The number shown by your caller ID will be in the  
format sent by the phone company. The phone company usu-  
ally delivers 10-digit phone numbers (area code plus phone  
number). If the telephone number of the person calling does  
not exactly match a number in your directory, the name will  
appear as delivered by the phone company. For example if the  
phone company includes the area code and the directory  
number does not, the name will appear as delivered by the  
phone company.  
31  
Caller ID operation  
Caller ID operation  
There are also occasions when other information  
or no information is displayed for various reasons:  
On-screen message Reason  
PRIVATE NAME  
PRIVATE CALLER  
UNKNOWN NAME  
Caller prefers to remain anony-  
mous.  
CHRISTINE SMITH  
908-555-0100  
Caller name and telephone number  
not revealed at caller's request.  
AM  
10:08  
02/14  
Your local telephone company is  
unable to determine the caller's  
name.  
UNKNOWN CALLER  
Your local telephone company is  
unable to determine the caller's  
name and telephone number. Calls  
from other countries may also gen-  
erate this message.  
Missed calls  
When the handset is in idle mode and has calls  
that have not been reviewed, its screen will show  
XX MISSED CALLS.  
Any entries which have not been reviewed will be  
counted as MISSED CALLS when the telephone is idle.  
Each time a call log entry marked NEW is reviewed,  
the number of missed calls decreases by one.  
02 MISSED CALLS  
If there are too many missed calls and you don’t want  
to review them one by one, but still want to keep  
them in the call log, press and hold OFF/CLEAR  
on handset or CLEAR on base for two seconds when  
the handset or base is idle. All the entries in the caller  
ID log will be considered old (have been reviewed),  
and the missed calls counter is reset to 0.  
AM  
10:08  
02/14  
32  
NOTES:  
1. The call logs on cordless  
handset and telephone base  
are not shared. Action taken  
on one will not affect the  
other.  
2. Only the cordless handset  
will show the order of the  
call in call history.  
NOTES:  
1. When there is an unanswered  
call, the screen on the cordless  
handset and the telephone base  
will show the number of missed  
call.  
2. When only some of the missed  
calls have been reviewed, the  
screen on the telephone base or  
cordless handset will continue to  
show the remaining number of  
unreviewed calls.  
NOTES:  
1. Deleting an incoming call record on the telephone base does  
not automatically delete the same record from the cordless  
handset. Likewise, deleting an incoming call record on the  
cordless handset does not automatically delete the same  
record from the telephone base.  
2. When an entry is deleted, the next oldest record is displayed.  
3. See page 34 for instructions on dialing a call log entry.  
ERASE ALL NO YES  
ERASE ALL NO YES  
NO MISSED CALLS  
telephone base  
AM  
10:08  
02/14  
cordless handset  
Press to start or stop mes-  
sage playback (page 42).  
Press to review or record  
announcement, press  
again to quit (page 40).  
Press to record a  
memo (page 42)  
or after pressing  
ANNC. to record an  
outgoing announce-  
ment (page 39).  
Press to review or set  
clock (page 39).  
Press to adjust play-  
back volume (page  
41).  
Press repeatedly to hear  
setup options (page 41).  
16  
Press to delete mes-  
sage currently playing,  
hold to delete all old  
messages in idle mode  
(page 42).  
Press to repeat message,  
press twice to play previ-  
ous message (page 42).  
Press to skip message  
(page 42).  
Press to turn answering  
system on or off.  
Day & time announcements  
16  
To set day & time  
Before playing each message, the answering sys-  
tem announces the day & time the message was  
received.  
Before using the answering system, follow the  
steps on left to set the day & time, so messages  
are dated correctly. If the clock is not set, before  
playing messages, the system will prompt "Time  
and date not set" each time.  
Press CLOCK  
1.  
The system will announce  
the current clock setting,  
then announces "To set the  
clock, press CLOCK."  
Press CLOCK  
2.  
The system uses voice prompts to guide you.  
Each time you press SKIP or REPEAT, the  
day, hour, minute or year increases or decreases  
by one. When you hear the correct setting, press  
CLOCK to move to the next setting.  
The system will announce  
the current day setting,  
then announces "To change  
the day, press SKIP or  
REPEAT, to change the  
hour, press CLOCK."  
Press SKIP  
3.  
To check day & time  
or REPEAT  
until the system announces  
the correct day, then press  
You can press CLOCK at any time to hear the cur-  
rent day & time without changing it.  
CLOCK.  
Press  
SKIP  
4.  
or REPEAT  
NOTES:  
until the system announces  
the correct hour, then press  
1. You can press and hold  
SKIP or  
REPEAT to increase  
or decrease the minute or year by increments of 10.  
CLOCK.  
2. Caller ID provides the time and date. Set the year so that  
the day of the week can be calculated from the caller ID  
information. After you set the time once, it will thereafter be  
set automatically with incoming caller ID information. The  
time will be set automatically only if you subscribe to caller  
ID service provided by your local telephone company (page  
30).  
Press  
SKIP  
5.  
or REPEAT  
until the system announces  
the correct minutes, then  
press CLOCK.  
Press  
SKIP  
6.  
or REPEAT  
until the system announc-  
es the correct year, then  
press CLOCK. The system  
announces the current clock  
setting.  
16  
Outgoing announcements  
Outgoing announcements are the messages call-  
ers hear when calls are answered by the answer-  
ing system.  
Press to stop  
recording.  
The telephone is pre-programmed with an announce-  
ment. If the telephone is set up to record messages,  
it answers calls with “Hello. Please leave a message  
after the tone.” You can use this announcement, or  
replace it with a recording of your own voice.  
Elapsed  
recording  
time (sec-  
onds).  
ANNC.  
1.  
“Announcement.  
Press PLAY or  
press RECORD.”  
NOTE: Press ANNC. to exit the announcement programming.  
To play your outgoing announcement  
2.  
PLAY/STOP  
(Plays announce-  
ment previously  
recorded).  
Press ANNC. until you hear "Announcement. Press  
PLAY or press RECORD." Then press  
PLAY/STOP.  
You will hear the outgoing announcement.  
-OR-  
To record your outgoing announcement  
RECORD  
3.  
Press ANNC. until you hear "Announcement. Press  
PLAY or press RECORD." Then press RECORD and  
begin speaking after you hear "Record after the  
tone. Press STOP when you are done." Speak fac-  
ing the telephone base from about nine inches  
“Record after the  
tone. Press STOP  
when you are  
done.”  
Speak into microphone.  
4.  
away. Press  
PLAY/STOP when you are done.  
Your recorded announcement will be played  
back. Elapsed time (in seconds) will be shown in  
the message window when recording. You can  
record an announcement up to 90 seconds long.  
Announcements shorter than three seconds long  
will not be recorded.  
Microphone  
To delete your outgoing announcement  
5.  
6.  
PLAY/STOP  
Press ANNC. until you hear “Announcement. Press  
(Announcement  
is played back).  
PLAY or press RECORD.” Then press  
PLAY/STOP  
to begin playback. Press DELETE during playback to  
ANNC.  
to exit announce-  
ment program-  
ming.  
delete your announcement.  
When your announcement is deleted, calls will be  
answered with the pre-programmed announcement  
described above.  
Changing feature options  
16  
Menu features can be changed to program how the  
answering system operates. Press SETUP repeatedly  
to hear each feature. When you hear the feature  
you want to modify press SKIP or REPEAT then  
SETUP to change the setting.  
SETUP  
Press until desired fea-  
ture is heard (see list at  
right).  
Feature options  
(Default settings underlined).  
Feature description:  
1.  
2.  
System announces:  
"Number of rings," current  
setting, then "To change  
the setting press SKIP  
or REPEAT; to continue  
setup, press SETUP."  
Options: 2/4/6/toll saver  
Choose number of rings before the  
system answers a call. When toll  
saver is active, the system answers  
after two rings if you have new  
messages, and after four rings if  
you have no new messages. When  
retrieving messages from a long  
distance call, you may disconnect  
your call after three rings so that  
there will be no long distance  
charge incurred.  
SKIP or  
REPEAT  
Press until desired selec-  
tion is heard.  
SETUP  
Press to set selection  
and move to next menu  
option.  
3.  
When on, you can hear callers  
leave messages, or answer the call.  
Call screening,” current  
setting, then “To change  
the setting, press SKIP  
or REPEAT; to continue  
setup, press SETUP.”  
Options: on/off  
-OR-  
PLAY/STOP  
Remote access code,”  
current setting, then “To  
change the setting press  
SKIP or REPEAT; to con-  
tinue setup, press SETUP.”  
Options: (select a two-digit  
code) 19  
Enter a two-digit number (10-99)  
for remote access from another  
telephone (page 44).  
Press to set selection  
and exit menu.  
Message alert tone,” cur-  
rent setting, then “To  
change the setting, press  
SKIP or REPEAT; to con-  
tinue setup, press SETUP.”  
Options: on/off  
When on, the telephone beeps  
every 10 seconds when there are  
new messages.  
NOTE: Press and hold  
SKIP or  
REPEAT to  
increase or decrease the remote access code number by by  
increments of 10.  
16  
Recording & playing memos  
Memos are messages you record yourself. They  
are saved, played back and deleted exactly like  
incoming messages. You can record a memo as  
a reminder to yourself, or leave a message for  
someone else if other members of your household  
are using the answering system.  
Elapsed  
recording time  
(seconds).  
Press  
to stop  
recording.  
To record a memo  
RECORD  
1.  
2.  
Press RECORD. Elapsed time (in seconds) is shown  
in the message window as you record. You can  
record a memo up to four minutes long. Memos  
less than one second long will not be recorded.  
Press PLAY/STOP to stop recording.  
“Record after the  
tone. Press STOP  
when you are  
done.”  
Speak into microphone.  
To play back a memo  
Press  
PLAY/STOP to hear messages and memos  
(see page 42 for other options).  
Microphone  
3.  
PLAY/STOP  
Beep  
(memo has been  
recorded).  
16  
Message counter displays  
The message counter usually displays the total  
number of memos and incoming messages. See the  
list below for explanations of other displays in this  
counter.  
Message counter  
Message counter displays  
0
No messages.  
1-95  
Number of messages/memos, or mes-  
sage number currently playing (flashes  
when there are new messages).  
10-99  
Current remote access code while setting  
(page 41).  
1-99 (counting)  
Elapsed time while recording a memo  
(page 43) or announcement up to 90  
seconds (page 40).  
1-95 (flashing)  
99 (flashing)  
F (flashing)  
--  
Total number of messages and memos  
including unreviewed messages.  
Memo recording exceeded maximum time  
of 99 seconds.  
Memory is full. Messages must be deleted  
before new messages can be received.  
System is answering a call, being accessed  
remotely, or the clock is being programmed.  
-- (flashing)  
System is being programmed or initialized.  
On (or) OF  
Displayed for two seconds when any answer-  
ing system setting is turned on or off.  
02, 04, 06, tS  
Current number of rings while setting (page  
41).  
Answering system operation  
Remote access  
A two digit security code is required to access your  
answering system from any touch-tone telephone.  
This code is 19 by default, see Changing feature  
options (page 41) to change it.  
Dial your telephone number  
from any touch-tone tele-  
phone.  
1.  
2.  
When the system answers,  
enter two digit remote  
access code (19 unless  
you have changed it).  
Press to hear all messages.  
Press to hear new messages.  
Play all messages  
1
Play new messages  
Enter remote commands  
(see list at right).  
3.  
4.  
2
Delete the message  
Press once during playback to delete  
current message. Press twice to  
delete all old messages in idle mode.  
3
33  
Hang up to end the call  
and save all undeleted  
messages.  
Press during the caller’s message  
to repeat the message. Press dur-  
ing the beginning of the day and  
time announcement to go back to  
the previous message.  
Repeat or go back  
4
Press to stop any operation (stop  
playback, stop recording).  
Stop  
5
Skip to next message  
6
Press to skip the current message  
and advance to next message.  
Press * 7, wait for the beep, then  
begin speaking. Press 5 to stop  
recording and hear the playback  
of new announcement.  
Record announcement  
*7 to begin recording  
5 to stop recording  
Press to hear list of features and  
commands.  
Help menu  
*5  
Press to turn off answering sys-  
tem. Incoming calls will no long-  
er be answered.  
Turn system off  
0
NOTE: If you pause for  
more than four seconds dur-  
ing remote access, you will  
hear a help menu listing all  
features and commands. If  
there is no command entered  
for another 20 seconds, the  
call will end automatically.  
If off, system will answer after  
10 rings. Enter your access code,  
then press 0 to turn the answer-  
ing system on.  
Turn system on  
0
Press 8 or hang up to end the  
remote access call.  
Exit  
8
45  
Appendix  
Display screen messages, lights & tones  
Screen display messages  
The handset is waiting for a dial  
CONNECTING...  
** RINGING **  
** PAGING **  
tone.  
There is a call coming in.  
CONNECTING.. .  
An intercom call has been initi-  
ated. (all cordless handsets beep  
to help you locate them).  
Handset battery is depleted. Place  
handset in charger to charge the  
battery.  
NEEDS RECHARGING  
BATTERY LOW  
Handset battery is low. Place  
handset in charger to charge the  
battery.  
The handset is in use.  
PHONE ON  
The handset ringer is turned off.  
RINGER OFF  
Current call is on hold.  
HOLD  
Handset is scanning for a clear  
channel to improve sound quality.  
SCANNING...  
Handset cannot communicate  
with the telephone base. Check  
base power, or move closer.  
CAN'T CONNECT  
You are saving to a full directory.  
MEMORY FULL  
SPEAKER  
The speakerphone is in use (only  
for telephone base).  
The call switches from normal call  
to mute (only for telephone base).  
MICROPHONE MUTED  
MICROPHONE ON  
The call switches from mute to nor-  
mal call (only for telephone base).  
46  
Appendix  
Display screen messages, lights & tones  
Screen display messages  
Another cordless handset is on  
a call.  
Or cordless handset cannot com-  
municate with base. Check base  
power, or move closer.  
OTHER HANDSET ON  
and then  
OR OUT OF RANGE  
CONNECTING.. .  
There are missed and un-  
reviewed calls in your call log.  
XX MISSED CALLS  
CALL TRANSFERRED  
You are transferring an external  
call on your cordless handset to  
another cordless (destination)  
handset.  
The destination cordless handset  
is receiving a transferred call. Or  
when the transferred call is not  
answered within 30 seconds on the  
destination handset, the originating  
handset displays this message and  
starts ringing.  
TRANSFERRED CALL  
47  
Alert tones  
“Beep”  
(One beep every 10 sec-  
onds)  
Message alert at the telephone  
base (there are new messages).  
“Siren”  
(Alternating tones)  
Handset is being paged.  
Indicator lights  
SPEAKER  
On when speaker-  
phone or intercom  
is in use.  
IN USE  
Steady: Line is in use.  
Flashing: Call is on hold  
(Also flashes in cadence  
with ringing to announce  
an incoming call).  
ANSWER ON  
On: Answering system  
is on.  
Off: Answering system  
is off.  
CHARGE  
On when handset  
is charging in char-  
ger.  
Appendix  
Troubleshooting  
If you have difficulty with your phone, please try the suggestions below. For  
222-3111. In Canada dial 1 (866) 288-4268.  
• Make sure the power cord is securely plugged in.  
• Make sure the battery is installed and charged correctly  
(page 7).  
My telephone  
does not work  
at all  
• Make sure the telephone line cord is securely plugged firm-  
ly into the telephone base and the telephone wall jack.  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to its base when not in use.  
• Reset the base. Unplug the telephone’s electrical power.  
Wait for approximately 15 seconds, then plug it back in.  
Allow up to one minute for the cordless handset and base  
to reset.  
• You may need to purchase a new battery, please refer to  
page 7 of this user’s manual.  
• Disconnect the telephone base from the modular jack and  
plug in a working telephone. If it still does not work, the  
problem is probably in the wiring or the local service. Call  
the local telephone company.  
I cannot get a  
dial tone  
• First try all the suggestions above.  
• Move the cordless handset closer to the telephone base.  
You might have moved out of range.  
• Your line cord might be malfunctioning. Try installing a new  
line cord.  
• If the previous suggestions don’t work, disconnect the  
telephone base from the telephone jack and connect a  
different telephone. If there is no dial tone on that tele-  
phone either, the problem is in your wiring or local service.  
Contact your local telephone company.  
• First try all the suggestions above.  
I cannot dial  
out  
• Make sure you have a dial tone before dialing. The cordless  
handset may take a second or two to find the telephone  
base and produce a dial tone. This is normal. Wait an extra  
second before dialing.  
• Make sure your telephone is set to the correct dial mode  
for the type of service that you have (pulse or touch tone).  
Refer to the Installation section of this user’s manual (page  
13) to set the dial mode.  
49  
Appendix  
Troubleshooting  
• If the other telephones in your home are having the  
same problem, the problem is in your wiring or local  
service. Contact your local telephone company (charges  
may apply).  
• Eliminate any background noise. Noise from a television,  
radio or other appliance may cause the telephone to not  
dial out properly. If you cannot eliminate the background  
noise, first try muting the cordless handset before dialing,  
or dialing from another room in your home with less  
background noise.  
My cordless  
handset beeps  
five times and  
is not perform-  
ing normally  
• Make sure the power cord is securely plugged into the  
base. Plug the telephone into a different, working electri-  
cal outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base.  
You might have moved out of range.  
• Reset the telephone base. Unplug the telephone’s elec-  
trical power. Wait for 15 seconds then plug it back in.  
Allow up to one minute for the cordless handset and base  
to reset.  
• Other electronic products can cause interference to your  
cordless phone. Try installing your telephone as far away  
from these types of electronic devices as possible: wire-  
less routers, radios, radio towers, pager towers, cellular  
telephones, intercoms, room monitors, televisions, per-  
sonal computers, kitchen appliances and other cordless  
telephones.  
• Place the cordless handset in telephone base for one  
minute to allow the cordless handset and base to resyn-  
chronize channels.  
CAN’T CONNECT  
displays on my  
cordless handset  
• Move the cordless handset closer to the telephone base.  
It might have moved out of range.  
• If the cordless handset is in its charger and the CHARGE  
light does not come on, refer to The CHARGE light is off  
in this troubleshooting guide.  
• Reset the base. Unplug the telephone’s electrical power.  
Wait for 15 seconds then plug it back in. Allow up to one  
minute for the cordless handset and base to reset.  
• Other electronic products can cause interference with your  
cordless telephone. Try installing your telephone as far  
50  
Appendix  
Troubleshooting  
away from these types of electronic devices as possible:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and cordless telephones.  
The batteries  
will not hold a  
charge  
• Charge the battery in the cordless handset for at least 16  
hours. For optimum daily performance, return the cordless  
handset to its charger when not in use.  
• Make sure the handset is placed in the charger correctly.  
The CHARGE light on the charger should be on.  
• If the cordless handset is in the charger but the CHARGE  
light is not on, refer to The CHARGE light is off in this  
section.  
• It may be necessary to purchase a new battery, please  
refer to the batteries section of this user’s manual.  
• Your telephone might be malfunctioning. Please refer to  
the Limtied warranty section of this user’s manual for  
further instruction.  
• If the cordless handset is in its charger and the CHARGE  
light does not come on, refer to The CHARGE light is off  
in this troubleshooting guide.  
I get noise,  
static, or weak  
signal even  
when I’m near  
the base  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away from the following electronic devices as possible:  
wireless routers, radios, radio towers, pager towers, cel-  
lular telephones, intercoms, room monitors, televisions,  
personal computers, kitchen appliances and other cord-  
less telephones.  
• Microwave ovens operate on the same frequency as  
your telephone. It is normal to experience static on your  
telephone while the microwave oven is operating. Do  
not install this telephone in the same outlet or near a  
microwave oven.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protec-  
tor) into a different location. If this solves the problem,  
re-locate your telephone or modem farther apart from  
one another, or use a different surge protector.  
• Relocate your telephone to a higher location. It will like-  
ly have better reception when installed in a higher area.  
• If the other telephones in your home are having the  
51  
Appendix  
Troubleshooting  
same problem, the problem is in your wiring or local serv-  
ice. Contact your local telephone company (charges may  
apply).  
• If you subscribe to DSL service and if you hear noise dur-  
ing conversations and/or your caller ID features are not  
functioning properly, install a DSL filter to the telephone  
line between the base telephone and the telephone line  
jack. Contact your DSL provider to obtain a DSL filter.  
I hear other  
calls while using  
my telephone  
• Disconnect the telephone base telephone from the tele-  
phone jack, and plug in a different telephone. If you still  
hear other calls, the problem is probably in your wiring  
or local service. Call your local telephone company.  
I hear noise in the  
cordless handset,  
and none of the  
keys or buttons  
work  
• Make sure the power cord is plugged in securely.  
• Make sure that the ringer is turned on. Refer to the  
section(s) on ringer selection in this user’s manual.  
My cordless  
handset does  
not ring when  
I receive a call  
• Make sure the telephone line cord is plugged securely  
into the telephone base and the telephone jack. Make  
sure the power cord is securely plugged in.  
• The cordless handset may be too far from the telephone base.  
• Charge the battery in the cordless handset for at least  
16 hours. For optimum daily performance, return the  
cordless handset to its charger when not in use.  
• You may have too many extension telephones on your  
telephone line to allow all of them to ring simultane-  
ously. Try unplugging some of the other telephones.  
• The layout of your home or office might be limiting  
the operating range. Try moving the telephone base to  
another location, preferably on an upper floor.  
• If the other telephones in your home are having the same  
problem, the problem is in your wiring or local service.  
Contact your local telephone company (charges may apply).  
• Test a working telephone at the telephone jack. If anoth-  
er telephone has the same problem, the problem is  
the phone jack. Contact your local telephone company  
(charges may apply).  
52  
Appendix  
Troubleshooting  
• Other electronic products can cause interference with  
your cordless telephone. Try installing your telephone  
as far away as possible from electronic devices wire-  
less routers, radios, radio towers, pager towers, cellular  
telephones, intercoms, room monitors, televisions, per-  
sonal computers, kitchen appliances and other cordless  
telephones.  
• Your line cord might be malfunctioning. Try installing a  
new line cord.  
My calls fade  
out or cut in  
and out when  
I am using the  
cordless hand-  
set  
• Appliances or other cordless telephones plugged into the  
same circuit as the telephone base can cause interference.  
Try moving the appliance or telephone base to another outlet.  
• Other electronic products can cause interference to your  
cordless telephone. Try installing your telephone as far  
away as possible from the following electronic devices:  
wireless routers, radios, radio towers, pager towers, cellular  
telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances,  
and other cordless telephones.  
• Microwave ovens operate on the same frequency as your  
telephone. It is normal to experience static on your telephone  
while the microwave oven is operating. Do not install this tel-  
ephone in the same outlet or near a microwave oven.  
• If your telephone is plugged in with a modem or a surge  
protector, plug the telephone (or modem/surge protec-  
tor) into a different location. If this solves the problem, re-  
locate your telephone or modem farther apart from each  
other, or use a different surge protector.  
• If you have a headset plugged into the handset, try  
unplugging it and firmly plugging it in again.  
• The layout of your home or office might be limiting the  
operating range. Trying moving the base to another loca-  
tion, preferably a higher location for better reception.  
• Disconnect the telephone base from the modular jack and  
plug in a corded telephone. If calls are still not clear, the  
problem is probably in the wiring or local service. Contact  
your local service company (charges may apply).  
• Select channels four through 10 for your router (refer to  
the user’s manual of your router for more information).  
• If the other telephones in your home are having the same  
problem, the problem is in the wiring or local service.  
Contact the local telephone company (charges may apply).  
• Do you have DSL service? If yes, you need to have a DSL  
filter installed at every telephone jack that has a tele-  
phone connected to it. Contact your DSL service provider  
for filter information.  
53  
Appendix  
Troubleshooting  
The CHARGE • Clean the cordless handset and charging contacts on the  
charger each month using a pencil eraser or cloth.  
• Make sure the power and line cords are plugged in correctly  
and securely.  
light is off  
• Unplug the telephone’s electrical power. Wait for 15 sec-  
onds, then plug it back in. Allow up to one minute for the  
cordless handset and telephone base to reset.  
• Your telephone might be malfunctioning. Please refer to the  
warranty section of this user’s manual for further instruction.  
My caller ID  
features are not  
working properly  
• Caller ID is a subscription service. You must subscribe to  
this service from your local telephone company for this  
feature to work on your telephone.  
• The caller may not be calling from an area which supports  
caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tele-  
phone line jack. Contact your DSL service provider for filter  
information.  
The system does • Make sure you subscribe to caller ID with call waiting fea-  
tures services provided by the local telephone company.  
• The caller may not be calling from an area which sup-  
ports caller ID.  
• Both you and the caller’s telephone companies must use  
equipment which are compatible with caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the  
telephone line between the telephone base and the tel-  
ephone line jack. Contact your DSL service provider for  
filter information.  
not receive caller  
ID or the system  
does not display  
caller ID during  
call waiting  
• If a caller leaves a very long message, part of it may be lost  
when the system disconnects the call after four minutes.  
• If the caller pauses for more than seven seconds, the sys-  
tem stops recording and disconnects the call.  
Incomplete  
messages  
• If the system’s memory becomes full during a message, the  
system stops recording and disconnects the call.  
• If the the caller's voice is very soft, the system may stop  
recording and disconnects the call.  
Difficulty hear-  
ing messages  
• Press the VOLUME button on the telephone base to  
increase speaker volume.  
• Remove any stickers that may have come on your telephone  
base and/or handset when you purchased it, they may be  
obstructing your messages when you play them.  
54  
Appendix  
Troubleshooting  
System does  
not answer  
after correct  
number of  
rings  
• Make sure that the answering system is on (page 38).  
• If toll saver is activated, the number of rings changes to two  
when there are new messages waiting (page 41).  
• In some cases, the system may be affected by the ringing  
system used by the local telephone company.  
• If the memory is full or the system is off, the system will  
answer after 10 rings.  
System does  
not record  
message  
• Make sure answering system is on (page 38).  
• Make sure to enter your remote access code correctly  
(pages 45).  
• Make sure you are calling from a touch-tone telephone.  
When dialing a number, you should hear tones. If you hear  
clicks, it is not a touch-tone telephone and cannot activate  
the answering system.  
System does  
not respond  
to remote  
commands  
• The answering system may not detect the remote access  
code while your announcement is playing. Try waiting until  
the announcement is over before entering the code.  
• There may be noise or interference on the telephone line  
you are using. Press dial pad buttons firmly.  
Announcement  
message is not  
clear  
• When you record your announcement, make sure you speak  
in a normal tone of voice, about nine inches from the tel-  
ephone base.  
• Make sure there is no background noise (TV, music, etc.)  
while recording.  
If the telephone does not seem to be responding normally,  
try putting the cordless handset in its charger. If it does not  
seem to respond, do the following (in the order listed):  
• Disconnect the power to the telephone base.  
• Disconnect the cordless handset battery, and spare battery,  
if applicable.  
Common cure  
for electronic  
equipment  
• Wait a few minutes.  
• Connect power to the telephone base and charger.  
• Re-install the telephone base and charger and place the  
cordless handset into the charger.  
• Wait for the cordless handset to re-establish its connection  
with the base. Allow up to one minute for this to take place.  
55  
Appendix  
Important safety instructions  
This symbol is to alert you to important operating or servicing instructions that may  
appear in this user’s manual. Always follow basic safety precautions when using this product to  
reduce the risk of injury, fire, or electric shock.  
Safety information  
Read and understand all instructions in the user’s manual. Observe all  
markings on the product.  
Avoid using a telephone during a thunderstorm. There may be a slight  
chance of electric shock from lightning.  
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas  
leak, report it immediately, but use a telephone away from the area where  
gas is leaking. If this product is a cordless model, make sure the base is  
also away from the area.  
Do not use this product near water, or when you are wet. For example,  
do not use it in a wet basement or shower, or next to a swimming pool,  
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays  
for cleaning. If the product comes in contact with any liquids, unplug any  
line or power cord immediately. Do not plug the product back in until it has  
dried thoroughly.  
Install this product in a protected location where no one can trip over  
any line or power cords. Protect cords from damage or abrasion.  
If this product does not operate normally, read Troubleshooting in this  
user’s manual. If you cannot solve the problem, or if the product is dam-  
aged, refer to the limited warranty. Do not open this product except as may  
be directed in your user’s manual. Opening the product or reassembling it  
incorrectly may expose you to hazardous voltages or other risks.  
If this product has user-replaceable batteries, replace batteries only  
as described in your user’s manual. Do not burn or puncture batteries  
— they contain caustic chemicals.  
If this product has a three-prong (grounding) plug or a polarized plug  
with one wide prong, it may not fit in non-polarized outlets. Do not defeat  
the purpose of these plugs. If they do not fit in your outlet, the outlet  
should be replaced by an electrician.  
CAUTION: Use only the power adapter provided with this product. To obtain a replace-  
ment, call 1 (800) 222–3111. In Canada dial 1 (866) 288-4268. Or visit our website at  
56  
Appendix  
Important safety instructions  
Especially About Cordless Telephones  
Privacy: The same features that make a cordless phone convenient create  
some limitations. Telephone calls are transmitted between the telephone  
base and handset by radio waves, so there is a possibility that your cord-  
less phone conversations could be intercepted by radio receiving equip-  
ment within range of the cordless handset. For this reason, you should  
not think of cordless phone conversations as being as private as those  
on corded phones.  
Electrical power: The telephone base of this cordless telephone must be  
connected to a working electrical outlet. The electrical outlet should not be  
controlled by a wall switch. Calls cannot be made from the handset if the  
telephone base is unplugged or switched off, or if the electrical power  
is interrupted.  
Power adapter: This power adapter is intended to be plugged into a vertical  
wall outlet or a floor outlet. The prongs are not designed to hold the plug in  
place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
Potential TV interference: Some cordless telephones operate at frequencies  
that may cause interference to TVs and VCRs. To minimize or prevent such inter-  
ference, do not place the telephone base of the cordless telephone near or on  
top of a TV or VCR. If interference is experienced, moving the cordless telephone  
farther away from the TV or VCR will often reduce or eliminate the interference.  
Rechargeable batteries: This product contains either Nickel-Cadmium or  
Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batter-  
ies in order not to short the battery with conducting material such as rings,  
bracelets, and keys. The battery or conductor may overheat and cause harm.  
Observe proper polarity between the battery and the battery charger.  
Nickel-cadmium rechargeable batteries: Must be recycled or disposed of  
properly. Do not dispose of in household garbage. Do not burn or puncture.  
Like other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
The RBRCSeal means that the manufacturer is voluntarily participating in an industry  
program to collect and recycle nickel-cadmium rechargeable batteries when taken  
out of service within the United States. These batteries may be taken to a participating  
local retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for  
locations accepting spent nickel-cadmium Batteries.  
57  
Appendix  
Important safety instructions  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries  
in a safe manner. Do not burn or puncture. Like other batteries of this type,  
if burned or punctured, they could release caustic material which could  
cause injury.  
The RBRCSeal means that the manufacturer is voluntarily participating in an industry  
program to collect and recycle nickel-metal rechargeable batteries when taken out of  
service within the United States. These batteries may be taken to a participating local  
retailer of replacement batteries or recycling center. Or you may call 1 (800) 8 BATTERY for loca-  
tions accepting spent nickel-metal Batteries.  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led  
a multidisciplinary evaluation of the interference between portable wireless  
telephones and implanted cardiac pacemakers. Supported by the U.S. Food  
and Drug Administration, WTR had recommended to physicians that:  
Pacemaker patients  
• Should keep wireless phones at least six inches from the pacemaker.  
• Should NOT place wireless phones directly over the pacemaker, such as  
in a breast pocket, when it is turned ON.  
• Should use the wireless phone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from  
other persons using wireless phones.  
Especially about telephones answering systems  
Two-way recording: This telephone does not sound warning beeps to let the  
other party know that the call is being recorded. To ensure that you are in com-  
pliance with any federal or state regulations regarding recording a telephone  
call, you should start the recording process and then inform the other party  
that you are recording the call.  
SAVE THESE INSTRUCTIONS  
58  
Appendix  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical  
requirements adopted by the Administrative Council for Terminal Attachments  
(ACTA). The label on the back or bottom of this equipment contains, among  
other things, a product identifier in the format US: AAAEQ##TXXXX. This iden-  
tifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the  
telephone network must comply with applicable Part 68 rules and technical  
requirements adopted by ACTA. A compliant telephone cord and modular plug  
is provided with this product. It is designed to be connected to a compatible  
modular jack that is also compliant. An RJ11 jack should normally be used  
for connecting to a single line and an RJ14 jack for two lines. See Installation  
Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices  
you may connect to your telephone line and still have them ring when you  
are called. The REN for this product is encoded as the 6th and 7th characters  
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In  
most, but not all areas, the sum of all RENs should be five (5.0) or less. For  
more information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired  
alarm dialing equipment connected to your telephone line, ensure the con-  
nection of this equipment does not disable your alarm equipment. If you have  
questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular  
jack until the problem has been corrected. Repairs to this telephone equip-  
ment can only be made by the manufacturer or its authorized agents. For  
repair procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone  
company may temporarily discontinue your telephone service. The telephone  
company is required to notify you before interrupting service. If advance  
notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone company  
is required to inform you of your right to file a complaint with the FCC. Your  
telephone company may make changes in its facilities, equipment, operation, or  
procedures that could affect the proper functioning of this product. The telephone  
company is required to notify you if such changes are planned.  
59  
Appendix  
FCC Part 68 and ACTA  
If this product is equipped with a corded or cordless handset, it is hearing aid  
compatible.  
If this product has memory dialing locations, you may choose to store emer-  
gency telephone numbers (e.g., police, fire, medical) in these locations. If you  
do store or test emergency numbers, please:  
• Remain on the line and briefly explain the reason for the call before  
hanging up.  
• Perform such activities in off-peak hours, such as early morning or late  
evening.  
60  
Appendix  
FCC Part 15  
This equipment has been tested and found to comply with the requirements  
for a Class B digital device under Part 15 of the Federal Communications  
Commission (FCC) rules.  
These requirements are intended to provide reasonable protection against  
harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used  
in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not  
occur in a particular installation.  
If this equipment does cause harmful interference to radio or television recep-  
tion, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the follow-  
ing measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the  
party responsible for compliance could void the user’s authority to operate  
the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of  
radio frequency energy that can be safely absorbed by a user or bystander  
according to the intended usage of the product. This product has been tested  
and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used  
such that parts of the user’s body other than the hands are maintained at a  
distance of approximately 20 cm (8 inches) or more. If you choose to use a  
clipping device, please make sure to only use the supplied AT&T belt clip.  
61  
Appendix  
Limited warranty  
The AT&T brand is used under license - any repair, replacement or warranty  
service, and all questions about this product should be directed to: In the United  
States of America call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268.  
1. What does this limited warranty cover?  
The manufacturer of this AT&T-branded product warrants to the holder of  
a valid proof of purchase (“CONSUMER” or “you”) that the product and all  
accessories provided in the sales package (“PRODUCT”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions,  
when installed and used normally and in accordance with the PRODUCT oper-  
ating instructions. This limited warranty extends only to the CONSUMER for  
products purchased and used in the United States of America and Canada.  
2. What will be done if the PRODUCT is not free from defects in materials  
and workmanship during the limited warranty period (“materially defective  
PRODUCT”)?  
During the limited warranty period, the manufacturer’s authorized service  
representative will repair or replace at the manufacturer’s option, without  
charge, a materially defective PRODUCT. If the manufacturer repairs the  
PRODUCT, they may use new or refurbished replacement parts. If the man-  
ufacturer chooses to replace the PRODUCT, they may replace it with a new  
or refurbished PRODUCT of the same or similar design. The manufacturer  
will retain defective parts, modules, or equipment. Repair or replacement of  
the PRODUCT, at the manufacturer’s option, is your exclusive remedy. The  
manufacturer will return repaired or replacement products to you in work-  
ing condition. You should expect the repair or replacement to take approxi-  
mately 30 days.  
3. How long is the limited warranty period?  
The limited warranty period for the PRODUCT extends for ONE (1) YEAR  
from the date of purchase. If the manufacturer repairs or replaces a materi-  
ally defective PRODUCT under the terms of this limited warranty, this limit-  
ed warranty also applies to repaired or replacement PRODUCT for a period  
of either (a) 90 days from the date the repaired or replacement PRODUCT  
is shipped to you or (b) the time remaining on the original one-year limited  
warranty; whichever is longer.  
62  
Appendix  
Limited warranty  
4. What is not covered by this limited warranty?  
This limited warranty does not cover:  
• PRODUCT that has been subjected to misuse, accident, shipping or other  
physical damage, improper installation, abnormal operation or handling,  
neglect, inundation, fire, water, or other liquid intrusion; or  
• PRODUCT that has been damaged due to repair, alteration, or modifica-  
tion by anyone other than an authorized service representative of the  
manufacturer; or  
• PRODUCT to the extent that the problem experienced is caused by signal  
conditions, network reliability or cable or antenna systems; or  
• PRODUCT to the extent that the problem is caused by use with non-AT&T  
accessories; or  
• PRODUCT whose warranty/quality stickers, PRODUCT serial number  
plates or electronic serial numbers have been removed, altered or ren-  
dered illegible; or  
• PRODUCT purchased, used, serviced, or shipped for repair from outside the  
United States of America or Canada, or used for commercial or institutional  
purposes (including but not limited to products used for rental purposes); or  
• PRODUCT returned without valid proof of purchase (see item 6 below); or  
• Charges for installation or setup, adjustment of customer controls, and  
installation or repair of systems outside the telephone.  
5. How do you get warranty service?  
To obtain warranty service in the United States of America, call 1 (800)  
222-3111; In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for  
service, please review the user’s manual - a check of the PRODUCT controls  
and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage  
during transit and transportation and are responsible for delivery or handling  
charges incurred in the transport of the PRODUCT(s) to the service location.  
The manufacturer will return repaired or replaced PRODUCT under this limited  
warranty to you, transportation, delivery or handling charges prepaid. The  
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.  
If the PRODUCT failure is not covered by this limited warranty, or proof of pur-  
chase does not meet the terms of this limited warranty, the manufacturer will  
notify you and will request that you authorize the cost of repair prior to any  
further repair activity. You must pay for the cost of repair and return shipping  
costs for the repair of products that are not covered by this limited warranty.  
63  
Appendix  
Limited warranty  
6. What must you return with the PRODUCT to get warranty service?  
You must:  
a. Return the entire original package and contents including the PRODUCT  
to the service location along with a description of the malfunction or dif-  
ficulty; and  
b. Include “valid proof of purchase” (sales receipt) identifying the PRODUCT  
purchased (PRODUCT model) and the date of purchase or receipt; and  
c. Provide your name, complete and correct mailing address, and telephone  
number.  
7. Other limitations  
This warranty is the complete and exclusive agreement between you and the  
manufacturer of this AT&T branded PRODUCT. It supersedes all other written  
or oral communications related to this PRODUCT. The manufacturer provides  
no other warranties for this PRODUCT. The warranty exclusively describes all  
of the manufacturer’s responsibilities regarding the PRODUCT. There are no  
other express warranties. No one is authorized to make modifications to this  
limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights,  
and you may also have other rights which vary from state to state or prov-  
ince to province.  
Limitations: Implied warranties, including those of fitness for a particular  
purpose and merchantability (an unwritten warranty that the PRODUCT is  
fit for ordinary use) are limited to one year from date of purchase. Some  
states/provinces do not allow limitations on how long an implied warranty  
lasts, so the above limitation may not apply to you. In no event shall the  
manufacturer be liable for any indirect, special, incidental, consequential, or  
similar damages (including, but not limited to lost profits or revenue, inabil-  
ity to use the PRODUCT or other associated equipment, the cost of substi-  
tute equipment, and claims by third parties) resulting from the use of this  
PRODUCT. Some states/provinces do not allow the exclusion or limitation  
of incidental or consequential damages, so the above limitation or exclu-  
sion may not apply to you.  
Please retain your original sales receipt as  
proof of purchase.  
64  
Appendix  
Technical specifications  
RF Frequency Band  
(Handset to Base)  
5863.8MHz — 5872.5MHz  
RF Frequency Band  
(Base to Handset)  
912.75MHz — 917.10MHz  
Channels  
30  
Modulation  
FM  
Operating Temperature 32°F — 122°F  
0°C – 50°C  
Telephone Base Voltage 104 — 129 Vrms  
(AC Voltage, 60Hz)  
Telephone Base Voltage DC9V @500mA  
(DC Adapter Output)  
Handset Voltage  
DC3.1 — 4.3V @400mAh  
Charger Voltage  
(AC Adapter Output)  
DC9V @150mA  
Replacement Battery  
3.6V 400mAh Ni-Cd  
Telephone operating range  
This corded/cordless telephone operates with the maximum power allowed by the  
Federal Communications Commission (FCC). Even so, the handsets and telephone  
base can communicate over only a certain distance - which can vary with the loca-  
tions of the telephone base and handsets, the weather, the layout, and the con-  
struction of your home or office.  
65  
Appendix  
Index  
A
I
Alert tones, 48  
Intercom calls, 20-22  
Indicator lights, 47  
Answering calls, 15-16  
Answering system, 38  
announcements, 40  
memos, 43  
L
Last number redial, 15-16  
message playback, 42  
remote access, 45  
M
Making calls, 15-16  
Memos, 43  
B
Message playback, 42  
Message counter displays, 44  
Mute, 17  
Battery charging, 7  
Battery installation, 7  
Battery low, 7  
N
Belt clip, 9  
Names,  
C
enter a name, 26  
search for, 28  
Call waiting, 17, 37  
Call transfer, 18  
Caller ID, 30  
Caller ID memory, 33  
delete number, 35  
delete records, 36  
Conference calls, 18  
O
Outgoing announcements, 40  
P
Playback, 42  
Power adapter, 6,7,8  
D
Q
Date & time, 11  
Day & time, 39  
Quick reference guide, 2-3  
Delete an entry, 29  
Dialing,  
directory dialing, 28  
from Caller ID memory, 34  
Directories, 23  
R
Recharging, 7  
Redial, 15,16  
Ring silencing, 15  
Ringer tone, 12  
enter a name, 26  
enter a number, 27  
search, 27  
S
Search alphabetically, 28  
Speaker, 16  
Speed dialing, 24-25  
speed dialing, 24  
E
T
Error tones, 47  
Technical specifications, 65  
Troubleshooting, 49-55  
H
Handset locator, 16  
Headset, 9  
Hold, 17  
V
Volume controls, 17  
66  
Appendix  
Remote access wallet card  
Use the wallet card below to help you remember commands to control your  
answering system from any touch tone telephone.  
Cut along dotted line  
Call your phone number, then  
enter your two-digit access code  
(preset to 19).  
Action  
Remote command  
Play all messages..................1  
Play new messages...............2  
Delete the message..............3  
Delete all old messages.....33  
Repeat a message.................4  
Stop...............................................5  
Help menu.................................*5  
Skip the message...................6  
Fold card here  
Record announcement........*7  
Turn system off/on................0  
End remote access call.......8 (or hang up)  
E5828B/E1828B  
5.8 GHz corded/cordless telephone/answering system  
Copyright © 2007 Advanced American Telephones. All rights reserved.  
AT&T and the Globe symbol are trademarks of AT&T Knowledge  
Ventures, licensed to Advanced American Telephones. Printed in China.  
Copyright © 2007 Advanced American Telephones. All rights reserved.  
AT&T and the Globe symbol are trademarks of AT&T Knowledge Ventures,  
licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 02/07.  
91-001112-010-100  

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