AT T 1818 User Manual

USER’S MANUAL  
Part 2  
1
1818 Digital Answering  
System Speakerphone  
Fold open this manual for information  
about this products insta lla tion a nd  
opera tion. Plea se also read Part 1 –  
Important Product Information.  
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.  
© 2001 Advanced American Telephones. All rights reserved.  
Printed in China. Issue 1AT&T 05/01  
I N S T AL L AT I O N  
5
Reverse the handset tab.  
Wall Installation  
To mount the telephone on a wall, you  
must reverse the handset tab. This tab  
holds the handset when you hang up.  
Hold down the switchhook, and slide  
the tab up and out of its slot (figure 1).  
Turn the tab so that the end with the  
“hook”is up (figure 2). Then insert  
the tab back into its slot (figure 3).  
1
Remove  
the base.  
Slide the base  
sideways as  
shown by  
the REMOVE  
arrow.  
figure 1  
figure 2  
figure 3  
2
3
Install the batteries as shown  
in Step 2 under Table/Desk  
Installation.  
Connect the  
short line  
cord to the  
telephone.  
Plug the short  
line cord  
6
Connect the  
line cord to  
the modular  
jack and  
mount the  
phone onto  
the wall jack.  
into the  
LINE jack  
on the back  
of the set. Feed  
the cord through  
the channel on the bottom of the set.  
4
Reinstall  
the base.  
Turn the base  
so that the  
larger end  
is toward  
Plug the free end of the line cord into  
a modular wall jack. Make sure the  
cord snaps firmly into place. Place the  
phone on the wall jack mounting studs  
and pull down until it is held securely.  
the bottom  
of the  
telephone.  
Insert the base  
tabs into the  
slots. Then  
slide sideways  
in the  
7
Follow Steps 6 –8 under Table/  
Desk Installation.  
direction  
of the  
INSTALL  
arrow to lock  
the base onto  
the phone.  
2
F E AT U R E S E T U P  
3
Press and release  
or  
Turn System On/Off  
until the system announces the setting  
you want. Refer to the Feature  
Summary for options.  
Press and release S to set up the  
next feature listed on the Feature  
Summary  
— OR —  
Press and release P to exit  
Feature Setup.  
Before proceeding to set up features, press  
O to turn the system on. The PLAY/  
STOP light is on or blinking when the  
system is on.  
4
Feature Setup  
1
To enter Feature Setup mode, press and  
hold S until the system announces  
Selected announcement is…”  
The new settings will be saved.  
2
Press and release S until the system  
announces the feature you want to set.  
Feature Summary  
Feature/System Announces Options  
Announce Select  
Choose to record an announcement, or use the  
pre-recorded announcement.  
“Selected announcement is...”  
Select Announcement Awhen you want the  
system to record callers’ messages. Select  
“Announce Only”when you want the system to  
play an announcement and then hang up.  
If you select Announcement Aand do not  
record an announcement, the system plays the  
pre-recorded announcement: “Hello. Please  
leave a message after the tone.”  
If you select Announce Only”and do not record  
an announcement, the system will answer after  
10 rings and announce “No announcement.”  
See “Record Your Announcement”under ANSWERING  
SYSTEM OPERATION for recording instructions.  
Number of Rings  
Choose how many times the line will ring before the  
system answers a call.  
“Number of rings is...”  
Set for 2 to 7 rings, or choose Toll Saver 2/4 or Toll  
Saver 4/6.  
When set to Toll Saver 2/4, the system answers  
after four rings when you have no new messages  
and after two rings when you do. Toll Saver 4/6  
causes the system to answer after six rings when  
you have no new messages and after four rings  
when you do.  
Audible Message Alert  
Remote Access Code  
“Remote access code is...”  
When this feature is on, the system beeps every 15  
seconds when you have new messages.  
Change the Remote Access Code to any three digit  
number from 500 to 999. Do not set to same number  
as Priority Calling Code.  
The Remote Access Code, preset to 500, allows  
you to access many features of this answering  
system remotely from a touch tone phone.  
The system will prompt you to repeat Steps 2  
and 3 of Feature Setup until you have set all  
three digits.  
3
F E AT U R E S E T U P  
Feature Summary (contd)  
Feature/System Announces Options  
Priority Call Code  
Change the Priority Call Code to any three-digit  
number from 500–999. Code is preset to 999. Do  
not set to same number as Remote Access Code. See  
“Priority Calling Code”under ANSWERING SYSTEM  
OPERATION for information about using this feature.  
Announcement Monitor  
Choose ON to hear the announcement when your  
system answers a call. Choose OFF to have it silent  
on your end. (Your caller will still hear the  
announcement.)  
NOTE: Volume must be set to a level you can hear  
to use Announcement Monitor.  
Number Announce  
(Please see NOTE below.)  
When this feature is on the system will announce the  
callers telephone number between the second and  
third rings.  
NOTE: When the Number Announce feature is  
on and Number of Rings is set for two rings or  
Toll Saver 2/ 4, the unit will answer after three  
rings to allow enough time for the system to  
announce the callers telephone number.  
Store Number  
(Please see NOTE below.)  
When this feature is on, the system announces the  
callers telephone number when it plays back a  
message.  
Accept Blocked Calls  
(Please see NOTE below.)  
Choose ON to have the system accept all calls.  
Choose OFF to have the system respond to “blocked”  
calls with the pre-recorded announcement, “Were  
sorry, blocked calls to this number cannot be  
accepted,and hang up without recording a message.  
Call Screening  
Set the system to play callers’ messages as they are  
recorded (ON) or to remain silent while callers are  
recording messages (OFF).  
NOTE: Volume must be set to a level you can hear  
to use Call Screening.  
Ring Select  
“Selected ring is...”  
Choose from four possible ringer tones. You will hear  
a sample as you change the setting.  
NOTE: For this feature to work, you must subscribe to Caller Identification service  
from your telephone service provider. There is a fee for this service, and it may not be  
available in all areas.  
Review Feature Setup  
To review the current feature settings, press and release S.  
4
R E M O T E O P E R AT I O N  
Connect with the Answering System  
You can access many features remotely  
from a touch tone phone.  
entering your code, wait for the  
announcement to end or press # to  
stop the announcement, then re-enter  
the code.  
1
Dial your telephone number.  
2
When the system answers, enter your  
three-digit Remote Access Code during  
or after the announcement. The system  
announces the number of messages,  
then begins message playback. If the  
announcement continues to play after  
3
4
To use a remote access command  
(below), press 5 during message  
playback and wait for the two-beep  
signal.  
Enter a remote access command.  
Remote Access Commands  
Function  
Command  
Voice help menu  
Play all messages  
Press 5.  
After the two beeps, wait four seconds for system to  
automatically play back all messages, or press 1.  
Play new messages  
Repeat a message  
Skip a message  
Press 2.  
Press 4 while the message is playing.  
Press 6 while the message is playing.  
Press 5.  
Stop message playback  
Save message  
Hang up.  
Delete message  
Press and release 3 while the message is playing.  
Delete all messages  
After you have listened to all messages and heard  
the two beeps, press 3 3.  
Record announcement  
Press * 7;after beep, record announcement, press  
5 to stop. System plays back announcement.  
Review announcement  
Record memo  
Press 7.  
Press #;speak after beep; press 5 to exit.  
Press * 8. Follow prompts to set day,time,and year.  
Press * #. Follow prompts to set new code.  
Press * 0.  
Set the clock  
Change remote access code  
Turn system off  
Turn system on  
When system is off, it answers after 10 rings,  
announces“The machine is off,then beeps twice.  
Press * 0.  
Memory full  
When the memory is full, the system answers after  
10 rings, announcesMemory is full,then beeps  
twice. Enter your Remote Access Code and delete  
some or all messages. Press * 0 to make sure  
system is on before hanging up.  
End remote access call  
Press * 9. The system announcesThe machine  
will now hang up,and disconnects the call.  
5
TELEPHONE OPERATION  
To change to dial pulse mode:  
Dial Mode  
This phone comes set to operate with touch  
tone service. If you have dial pulse (rotary)  
service, you will need to reset the dial mode.  
If you hear clicks (not tones) when you dial,  
you have dial pulse (rotary) service.  
1
2
Press and release G.  
Press #, #, #, 3.  
To change back to touch tone mode:  
1
Press and release G.  
2
Press #, #, #, 8.  
Mute  
To mute a call, press and  
release m. The MUTE light  
goes on.  
Hold  
To return to two-way  
conversation, press and  
release m.  
To put a call on hold, press  
and release H. The LINE  
STATUS light will blink when a  
call is on hold.  
Mute is canceled if you switch  
from handset to speakerphone  
or from speakerphone to  
handset.  
To take a call off hold, press  
and release H  
— OR —  
Press K  
— OR —  
Ringer Volume  
While not on a call,  
use VOLUME + or -  
to adjust the ringer  
volume. Setting to  
lowest level turns the  
ringer off. You will  
hear a three-beep  
tone when the ringer  
is turned off or set to  
highest level.  
Lift the handset of  
this phone  
— OR —  
Lift the handset of  
another phone on  
the same line.  
Flash  
Press and release  
F instead of  
pressing the  
Handset/  
Speakerphone  
switchhook to  
activate telephone  
company subscriber  
services such as Call  
Waiting or Three-Way  
Calling.  
Volume Control  
While on a call or  
listening to messages,  
use VOLUME + or -  
to adjust the listening  
level. Press the top  
arrow to increase  
volume. Press the  
bottom arrow to  
decrease volume.  
Redial  
Press and release R to dial the  
last number you dialed. The last  
number you dialed (up to 24  
digits) is stored in redial memory  
until you dial another number.  
Making/Answering Calls  
1
Lift the handset or press  
K.  
Temporary Tone  
NOTE: If you have touch tone service, you  
do not need to use the Temporary Tone  
feature.  
2
3
To end a call, hang up or  
press K.  
To switch from handset to  
speakerphone, press  
K, then hang up. To  
switch from speakerphone  
to handset, lift the handset.  
1
Dial the call, then press and release *.  
Any buttons pressed after this send  
touch tone signals.  
2
After you hang up, the phone  
automatically returns to dial pulse  
(rotary) dialing.  
6
TELEPHONE MEMORY  
This telephone can store up to 13 numbers  
(up to 24 digits each). You can keep a record  
of stored numbers on the directory card.  
Dialing One-Touch Numbers  
Storing One-Touch Numbers  
1
Lift the handset or press  
K.  
1
Press G.  
2
3
Dial the number youre storing.  
2
Press the one-touch  
location.  
Press the one-touch location  
where you want to store the  
number.  
Dialing Memory  
Numbers  
1
Lift the handset  
or press K  
and listen for a  
dial tone.  
Storing Memory  
Numbers  
1
Press G.  
2
Enter the  
2
3
Press M.  
telephone  
Press the  
number you want  
to store. You will  
hear a beep each  
time you press a  
button.  
memory location  
you want to dial  
(0–9).  
3
4
Press M.  
Enter a digit  
(0–9) where you  
want to store the  
number.  
Erasing Memory Numbers  
To erase any number from memory, store  
another number in its place.  
Storing a Pause in One-Touch  
or Memory Numbers  
You can insert a pause in the dialing  
sequence by holding down the button  
immediately before the desired pause  
(you will hear one beep for each additional  
pause entered). For example, to store 9,  
pause, 555–1234, press and hold 9 until  
you hear the second beep, then press  
5, 5, 5, 1, 2, 3, 4.  
7
ANSWERING SYSTEM OPERATION  
To r eview you r a nnou ncement, press  
Set the Clock  
and release  
.
You must set the clock once so that the  
system announces the correct day and  
time with your messages. After this, if you  
subscribe to Caller ID, the system will  
automatically reset the clock each time  
new call information is received. (There is  
a fee for Caller ID service, and it may not  
be available in all areas.)  
NOTE: To erase your announcement  
and return to the pre-recorded  
announcement, press D while your  
announcement is playing.  
Answering Calls  
When Announce Select is set to A and the  
system answers a call,the caller hears the  
announcement you recorded,followed by  
a beep. After the beep,the system begins  
recording your callers message up to three  
minutes long.  
Press P to exit at any time while  
setting the clock.  
1
Press and hold C until the default  
day is announced.  
2
To change the day setting, hold down  
or  
until the  
correct day is announced. Then  
release the button.  
Call Screening/Intercept  
In Feature Setup, you can set the system so  
you can hear the callers’ messages as they  
are recorded.  
3
4
5
Press and release C. The current  
hour setting is announced.  
Repeat Steps 2 and 3 to set the hours,  
minutes,and year.  
If you decide to speak with the caller, lift  
the handset of this or any telephone on  
the same line. The system stops recording  
and resets to answer calls. If the system  
doesnt disconnect immediately, press and  
release the telephone switchhook.  
The new day, time, and year are  
announced.  
To check the clock, press and release  
C.  
NOTE: In the event of a power failure,  
see the instructions on the bottom of the  
unit to reset the clock.  
Priority Call Code  
If a caller enters the code you provide  
(preset to 999) while your announcement  
is playing, the system will alert you with a  
special tone that a priority caller is on the  
line. Lift the handset or press K to  
take the call.  
Record Your Announcement  
Before using this answering system, you  
should record the announcement (up to  
three minutes long) that callers will hear  
when the system answers a call.  
If you do not answer, the caller can press  
5, wait for the double beep, press # and  
leave a message.  
Callers can skip the announcement by  
pressing #.  
Privacy Playback  
1
Press and hold  
. When the  
You can listen to your messages privately  
using the handset of this phone.  
system beeps, speak toward the  
microphone normally, from about  
nine inches away.  
1
Press and hold # while lifting the  
handset of this phone.  
2
To stop recording,release  
.
2
Release #, then press P to  
The system automatically plays back  
your announcement.  
listen to messages.  
8
ANSWERING SYSTEM OPERATION  
Number is set to ON, the system also  
announces the callers telephone  
number (see “Store Number”under  
FEATURE SETUP). After playing the  
last message, the system announces  
End of messages.”  
Listen To, Save & Delete Messages  
The system automatically saves your  
messages until you delete them. You  
can store approximately 19 minutes of  
messages, memos, and announcements  
(up to a maximum of 100 messages).  
You cannot delete a message until its  
been reviewed; deleted messages  
cannot be recovered.  
Before playing each message, the  
system announces the day and time  
the message was received. If Store  
To oper a te the system, follow the instructions below. “Press” means press and quickly  
release the button. Hold” means hold the button down until you hear the system respond.  
Message window  
Press to turn the  
system on or off.  
Set the clock  
or check  
clock settings.  
Press to repeat  
a message.  
Enter Feature Setup  
menu or check  
Press during time/  
day announcement  
to repeat previous  
message.  
feature settings.  
Press to delete  
the message  
thats playing.  
Hold to play at  
half speed.  
Hold to delete  
all messages.  
Press to record  
a memo or  
telephone  
conversation.  
Press to skip all or  
part of a message.  
Off when system is  
off. System will not  
answer calls.  
Hold to play twice  
as fast.  
On steadily when  
system is on with  
no new messages.  
Press to adjust  
volume. System  
beeps three times  
at highest or  
Blinks when  
new messages  
are present.  
lowest setting.  
Flashes quickly  
when memory is  
full. (Delete  
Press to play only new  
messages.  
messages to make  
room for new  
messages.)  
Hold to play all messages.  
Press again to stop playback.  
9
ANSWERING SYSTEM OPERATION  
Record a Memo  
You can record a memo up to three  
minutes long to be stored as an incoming  
message.  
Memory Monitor  
You can determine the systems remaining  
recording time.  
1
If the system is on, press O to  
1
Press and release  
. When  
turn the system off.  
the system beeps, speak toward the  
microphone.  
2
Press O again to turn the system  
on. The system announces the  
remaining recording time in minutes.  
(If there is less than five minutes  
remaining,the system announces,  
“The machine is on. Less than five  
minutes to record.)  
2
3
To stop recording,press P.  
To play the memo,press P.  
Record a Phone Conversation  
While on a call on the handset, you can  
record a conversation to be stored as an  
incoming message.  
1
Press and release  
.
2
3
To stop recording,press P.  
To play the recording,press P.  
IN CASE OF DIFFICULTY  
System Will Not Record Messages  
If you have difficulty operating this  
product, try the suggestions below.  
For Customer Service, visit our  
call 1 800 222–3111. Please retain your  
receipt as your proof of purchase.  
When memory is full, saved messages  
must be deleted before new messages  
can be recorded.  
If Announce Only is selected, no  
messages will be recorded.  
Messages Are Incomplete  
Cannot Record a Conversation  
You cannot record a conversation using  
the speakerphone. You must use the  
handset to record a conversation.  
The system can accept messages up  
to three minutes long. If a caller  
leaves a very long message, part of it  
might be lost when the system  
disconnects the call after three  
minutes.  
Incoming Messages are Not Heard  
During Recording  
Press VOLUME + until volume is at  
desired level.  
If the caller pauses for more than  
seven seconds, the system stops  
recording and disconnects the call.  
If the systems memory fills up during  
a message, the system stops recording  
and disconnects the call.  
Make sure Call Screening is not set  
to OFF.  
System Takes Longer Than Usual  
To Respond  
If there are many messages recorded,  
the system may take longer than usual to  
respond audibly.  
10  
IN CASE OF DIFFICULTY  
System Does Not Respond To Remote  
Commands  
Message Window Displays  
Delete  
Make sure you are calling from a  
touch tone phone. When you dial a  
number, you should hear tones. If you  
hear clicks instead, the phone is not a  
touch tone telephone.  
The answering system may not detect  
the Remote Access Code while your  
announcement is playing. Try waiting  
until the announcement is over before  
entering the code.  
CL Clock needs to be reset  
Flashing System busy or in use  
— OR —  
Steady System in Remote Access  
––  
mode  
F Memory is full  
No Dial Tone  
Make sure all plugs are connected  
properly. Check the line cord connections  
at the modular jack and at the telephone.  
Also check the coiled handset cord  
connections at both ends.  
There may be noise interference on  
the phone line you are using. Press  
dial buttons firmly.  
Make sure you are entering your  
Remote Access Code correctly.  
You might be calling from a phone  
that sends tones too short for your  
answering system to detect.  
Call Cannot Be Dialed, or  
Is Dialed Slowly  
If you have pulse dialing service, you  
cannot dial numbers with the dial  
mode set to tone. See “Dial Modein  
the TELEPHONE OPERATION section  
of this manual for instructions. Set the  
dial mode to pulse, then hang up and  
dial again.  
If there are many messages recorded,  
the system may take longer than usual  
to respond.  
System Does Not Answer After Correct  
Number of Rings  
If the Toll Saver feature is on, the  
number of rings changes from four to  
two, or six to four, when you have  
new messages waiting.  
In some cases, the system might be  
affected by the ringing system used  
by the local telephone company.  
If the systems memory is full or the  
system is off, the system answers after  
10 rings.  
When Number Announce is on and  
Number of Rings is set to 2, system  
answers after three rings so it can  
announce callers number.  
If Announce Only is selected and no  
announcement is recorded, system  
answers after 10 rings and announces  
No announcement.”  
If you have tone dialing service, you  
may be able to use either tone or pulse  
dialing mode. If you set the dial mode  
to tone, numbers are dialed much more  
quickly.  
Telephone Does Not Ring  
Make sure the ringer volume is not  
turned off. If the RINGER OFF light is  
on,press VOLUME + to adjust the  
ringer volume (seeRinger Volume”  
under TELEPHONE OPERATION for  
details).  
If there are several other telephones  
on the same line, try disconnecting  
some of the other telephones. Having  
too many telephones connected can  
create problems such as low ringer  
volume, or impaired sound quality  
during calls.  
Message Window Is Blank  
Make sure the power cord is securely  
connected (and threaded through the  
strain relief tab) to both the answering  
system and an electrical outlet not  
controlled by a wall switch.  
Press O to make sure the system  
is on.  
Power Failure Recovery  
If the system is disconnected from AC  
power it will not operate unless you have  
installed four fresh AA alkaline batteries.  
Your announcement and messages are  
retained in memory during a power failure  
even without batteries, but you will need  
to reset the clock.  
If the message window displays CL, you  
need to reset the clock. See the  
instructions on the bottom of the unit.  
11  
T & T 0 5 / 0 1 I s s u e 1 A  
e v d . e s e r i g h t s A r l l r e l T e p h o i c n a e n s . A m e r a n c e A d d v  
i n t P e r d i n C h i n a .  
© 2 0 0 1  
T & T 0 5 / 0 1 I s s u e 1 A  
e v d . e s e r i g h t s A r l l r e l T e p h o i c n a e n s . A m e r a n c e A d d v  
i n t P e r d i n C h i n a .  
© 2 0 0 1  
fold  
fold  
1
1
AS48 Digital Answering System  
AS48 Digital Answering System  
Remote Commands  
Remote Commands  
To connect with your answering system:  
To connect with your answering system:  
1
Dial your telephone number from a touch tone phone.  
When the system answers,enter your Remote Access Code.  
The system announces the number of messages and begins  
message playback.  
1
Dial your telephone number from a touch tone phone.  
When the system answers,enter your Remote Access Code.  
The system announces the number of messages and begins  
message playback.  
2
2
3
Listen to your messages  
3
Listen to your messages  
— OR —  
— OR —  
Press 5 during message playback and wait for the two-beep  
signal before entering a remote command from inside this card.  
Press 5 during message playback and wait for the two-beep  
signal before entering a remote command from inside this card.  
ONE KEY REMOTE COMMANDS  
ONE KEY REMOTE COMMANDS  
Play All  
Play New  
Delete  
Skip  
Play All  
Play New  
Delete  
Skip  
Voice Help/  
Stop  
Voice Help/  
Stop  
Repeat  
Repeat  
Review  
Clock  
Review  
Review  
Clock  
Review  
Features  
Features  
TWO KEY REMOTE COMMANDS  
TWO KEY REMOTE COMMANDS  
Turn system on or off  
Delete all messages  
* 0  
Turn system on or off  
Delete all messages  
* 0  
3 3  
7
3 3  
7
Review announcement  
Record announcement  
Review announcement  
Record announcement  
* 7, speak after beep,  
* 7, speak after beep,  
press 5 to stop  
press 5 to stop  
Change clock  
* 8  
* 9  
Change clock  
* 8  
* 9  
End remote access call  
End remote access call  

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