2
User's Manual
for 25-Channel Caller ID/Call Waiting
Cordless Telephone 7710
NEW CALL
CHARGING/HANDSET IN USE
PWR RESERVE LOW BATT
PAGE
Fold open this manual for information
about this telephone's installation and
operation. Please read Part 1 —
Important Product Information,
included in this package.
HANDSET LOCATOR
Part 2
© 1998 Philips Consumer Communications L.P. All rights reserved.
Printed in Mexico. Issue 1 AT&T
848233540
I N S T A L L A T I O N
Wrap the line cord
around the crescent-
shaped tabs
Remove the
mounting bracket
Feed the line cord
through the center
opening, and attach
the base with the
larger end toward
the bottom
Connect the line cord to the wall jack, and
mount the base on the wall.
underside of the wall-mounting bracket. (Make sure
you leave enough cord free to extend to the wall jack.)
Feed the free end of the line cord through the
rectangular opening in the center of the bracket.
Connect the line cord to the wall jack.
Make sure it snaps firmly into place.
Mount the base on the wall.
Hold the base so the mounting knobs on the wall plate
fit the keyhole slots on the base. Slide the base down
onto the knobs until it locks into the place.
FOR WALL INSTALLATION
The wall-mounting bracket is a wedged, triangular plastic piece
attached to the bottom of the base. You'll need to attach this piece
so the thickest end of the bracket is facing the floor when you
wall-mount the base.
6
7
8
1
Remove the mounting bracket.
Push in on the two tabs at the large end of the
triangular mounting bracket, and lift it off the unit.
Follow Steps 2, 3, 4 in TABLE/DESK
INSTALLATION.
Connect the power cord to the base.
Plug the power cord into the jack labeled POWER on
the back of the base.
2
3
If your base does not fit your wall bracket, use wall
bracket model 149A on the existing wall jack.
This bracket was designed to fit most wall phone
jacks with mounting studs, and allows you to mount the
cordless telephone base directly over an existing phone
jack. Follow the directions on the wall bracket package
to complete installation. It is available at most retailers.
Plug the AC adapter on the power cord into an
electrical outlet.
4
5
Guide the power cord from the jack through the
straight channel on the base.
Let the excess cord extend straight out of the end of the
channel that is farthest from the jack.
Connect the telephone line cord.
9
Plug one end of the line cord into the jack on the base.
Guide the cord from the jack through the curved
channel on the bottom of the base. Wrap any excess
line cord around the 2 crescent-shaped tabs on the
10 Follow Steps 6 and 7 in TABLE/DESK
INSTALLATION.
2
T E L E P H O N E O P E R A T I O N
Softkey
Softkey
Press the softkey to select the operation displayed
on the bottom left or right of the screen.
About Softkeys
Handset Volume
This telephone has been designed with your convenience in mind, of-
fering you many features which you can access using the two “softkeys”
shown in the illustration. By pressing the softkey below the operation
indicated on the display screen, you select that operation.
The handset volume can be set to three different levels. Each
time you press V the level changes.
Temporary Tone
NOTE: If you have touch tone service, you don’t need to use the
Making a Call
Temporary Tone feature.
1
2
3
Press P, and wait for the PHONE light to go on.
When you hear a dial tone, dial the number.
See the TELEPHONE MEMORY and CALLER ID
sections of this manual for more calling options.
If you have dial pulse (rotary) service, this feature allows you to
enter codes or tones needed to operate answering machines, or
use electronic banking services, calling cards, and other special
services. This feature will operate most special services; how-
ever, some services may actually require a touch tone line. To be
sure, ask the company that provides the special service.
Answering a Call
Press P. The PHONE light goes on, and the call is connected.
1
Dial the call, then press *. Any buttons pressed after
this send tone signals.
Ending a Call
2
After you hang up, the phone automatically returns to
dial pulse (rotary) dialing.
To end a call, place the handset in the base, or press P. The
PHONE light goes off.
Hold
Redial
Press H to put a call on hold (The PHONE light flashes while
a call is on hold). To return to the call, press H or press P
or lift the handset of an extension phone on the same line.
The last number dialed (up to 16 digits) on this phone is stored in
redial memory until you dial another number.
1
2
Press P.
When you hear the dial tone use the softkey to select
REDIAL.
Flash
Press F to activate custom-calling services such as Call Wait-
ing or 3-Way Calling. You might have to press other buttons
before or after F as explained in custom-calling instructions
provided by your local telephone company.
Battery Saver Feature
Set the RINGER switch on the side of the handset to OFF to prevent
the handset from ringing. (Your handset may still display Caller ID
information or page up to 15 seconds after you set the switch to OFF.)
When the ringer switch is set to OFF, the handset stays ready to use for
up to 21 days in standby mode before you have to return it to the base for
recharging. You can still use the handset to make a call or to answer a call
if you hear an extension phone ringing. When the switch is set to OFF,
the screen will not display incoming call information, but the informa-
tion will be stored in the call history.
When the ringer switch is set to ON, the handset stays ready to use for up
to 12 days.
3
T E L E P H O N E O P E R A T I O N
Antenna
Softkey
Softkey
Message Waiting and
NEW CALL Light
Scroll through
Access special
programming
features
screen information
HANDSET IN USE Light
CHARGING Light
Scroll through
screen information
Make or
answer a call
PAGE/HANDSET
LOCATOR Button
Dial number
Reduce chance of
call interception
displayed on screen
Access
subscriber services
Handset charges face up or face down
Temporary Tone
Put caller on
hold. (PHONE
light flashes)
m
Change channel
Adjust handset volume
Page
TELEPHONE MEMORY
The Page feature allows you to signal someone at the handset
from the base.
You can store 20 telephone numbers and names. The telephone
memory works with the Memory Match and Priority Ring features.
When you receive a call from a number you’ve stored in memory,
the screen displays the name information as you’ve stored it, not as
the service sends it (for example, "MOM AND DAD"). Addition-
ally, the phone alerts you to calls from priority numbers you’ve
stored in memory with a special Priority Ring.
•
•
Make sure the Handset In Use light is not lit on the base.
Press the PAGE/HANDSET LOCATOR button on the
base. A 3-part paging tone will sound at the handset.
Handset Locator
This feature is useful if you misplace the handset.
NOTE: You may want to set the RINGER switch to OFF while
storing names and numbers in memory, or modifying setup
options. If you do, wait 15 seconds before storing numbers or
modifying options. When the RINGER is ON, you will be inter-
rupted if the handset starts to ring.
To locate the handset using this feature: Press and hold the PAGE/
HANDSET LOCATOR button on the base for approximately four
seconds. A repeating paging tone is sounded in the handset.
To cancel the Handset Locator feature: Press any button on the
handset or the PAGE/HANDSET LOCATOR button on the base.
NOTE: This feature will turn itself off in approximately 3 minutes if
you haven’t turned it off before then. The RINGER switch must be
set to ON to operate the Page and Handset Locator features.
Memory Guard
Information stored in telephone memory is protected even in the
event of a power failure.
T E L E P H O N E M E M O R Y
Storing Numbers in Memory
Dialing Memory Numbers
1
2
3
4
Make sure the PHONE light is off.
Press
1
2
3
Press P.
.
Use the softkey to select MEM.
Enter the two-digit memory location.
MENU
Use the softkey to select DIRECTORY.
Use the softkey to select ADD.
Dialing M1
1
2
Press P.
Press m.
5
6
7
Enter the number you want to store (up to 16 digits).
Select DONE.
Follow the directions below to store a name
— OR —
Select DONE if you don’t want to store a name.
Enter a two-digit memory location from 01-20 or press
m.
Storing a Number Just Dialed
in Telephone Memory
1
2
3
4
5
Press
.
MENU
8
Use the softkey to select DIRECTORY.
Select ADD.
Select REDIAL.
Follow Steps 6 to 8 under "Storing Numbers in Memory."
Storing a Name with a Number
1
2
Follow Steps 1 through 6 above.
Use the keypad to enter a name. To enter the first letter
on a key, press the key once. To enter the second letter on
the key, press the key twice. To enter the third or
fourth letter on the key, press the key three or four times.
(To enter subsequent letters from the same key, select
SPACE once to move the cursor. Select SPACE twice to
insert a space.)
Replacing a Stored Number
You can replace a stored number by storing a new number in its place.
Storing a Pause in a Memory Number
While storing a memory number (see above), use the softkey to
select PAUSE where you want dialing to pause for 2 seconds.
3
4
Use the softkey to select DONE when you’re finished
entering letters.
Enter a two-digit memory location from 01-20 or press
m.
Priority Ring Numbers
When you store a number in memory, you can label it so that
when a call is received from that number, the handset alerts you
with a special ring that this is a priority call.
NOTE: This will activate the Memory Match feature.
1
While viewing numbers in memory, use
scroll to the desired location.
or
to
2
Press * to activate Priority Ring for the displayed
number (the screen displays PRIORITY). To deacti-
vatePriority Ring, press #.
Viewing Numbers in Memory
1
2
3
4
Press
.
MENU
Use the softkey to select DIRECTORY.
Select VIEW.
Press
or
to scroll through memory
Storing Number from Call History
in Telephone Memory
— OR —
Enter the two-digit memory location or m..
You can store information received from Caller ID in the
telephone memory.
MENU
5
Select
to exit.
NOTE: Press D to call the number displayed on the
screen.
1
2
3
4
5
Use
Press
or
MENU
to scroll to the number you want to store.
.
Use the softkey to select OPTIONS.
Select STORE
Enter two-digit memory location from 01-20 or press
m.
5
C A L L E R I D
Number has been stored
Voice mail message is
feature is active to this service)
Information missing or
incorrect (see In Case of
Difficulty)
in telephone memory Voice Security waiting (if you subscribe
Caller has called
more than once
as Priority
Time call information was sent
Date call information was sent
Battery power indicator
Position of call in call history
Caller's telephone number
Caller's name
Scroll through call history
About Caller Identification
Message Waiting Indicator
This telephone has a Caller ID feature that works with call identi-
fication service provided by your local telephone company. There
is a fee for this service, and it may not be available in all areas.
This phone can provide information only if both you and the caller
are in areas offering caller identification service, and if both tele-
phone companies use compatible equipment. Additionally, if you
subscribe to Call Waiting, this phone lets you see who’s calling
while you’re on another call (your telephone company must pro-
vide the service needed for this feature to work). The time and
date are sent by the provider, along with the call information. Be
sure to ask your provider for Type 2 Caller ID service.
If you subscribe to voice mail, the handset screen displays
MESSAGE when there is a message waiting and the NEW CALL
light flashes on the base.
Voice mail signals are sent in one of two ways: FSK signaling or
"stutter" signaling. (Your service provider can give you more in-
formation about your service.) The phone comes set to receive
either service (FSK or stutter) your telephone company provides.
However, you can follow the directions below to set the phone to
receive only FSK signals, or to receive no signals.
MENU
1
2
3
4
Press
.
Use the softkey to select SETUP.
Select NEXT until the screen displays VMW MODE.
Select CHANGE until the screen displays FSK, BOTH
(receives either kind of voice mail signal), or OFF
(receives no voice mail signals).
Call Waiting
If you have Call Waiting with Caller ID service, the screen will
display information about your call waiting call when you hear
the call waiting signal. Press F to access the call. Press F
again to return to the original call.
MENU
5
Press
.
Turn Off Light
If the NEW CALL light on the base flashes even when you have no
voice mail waiting, you can stop it from flashing. (This light remains
on steadily when you have unreviewed Caller ID information.
MENU
Turn Off Caller ID on Call Waiting
If you don’t have Caller ID on Call Waiting service, you can turn
this feature off (the phone comes with the feature on).
MENU
1
2
Press
.
1
2
3
4
5
Press
.
Use the softkey to select SETUP. The screen displays
Use the softkey to select SETUP.
Select NEXT until the screen displays CIDCW: ON.
Select CHANGE. The screen displays CIDCW: OFF.
MENU
VMW LIGHT: ON.
3
4
Select CHANGE. The screen displays VMW LIGHT: OFF.
MENU
Press
.
Press
.
NEW CALL Light and Indicator
This light on the base stays on when you have received call infor-
mation but have not yet reviewed it. The handset screen displays
NEW CALL when showing unreviewed call information as you
scroll through the call history. If you subscribe to voice mail ser-
vice, see "Message Waiting Indicator."
6
C A L L E R I D
NOTE: If you try to use the Display Dial feature, but your call
cannot be completed unless you dial "1" before the number,
follow the steps below:
Call List Options
You can customize how the phone stores call information. Select
whether the system stores information about ALL CALLS received,
or for NO CALLS. The system comes set to ALL CALLS.
MENU
1
2
3
4
Press + or - to locate the number you want to call.
Press MENU
Use the softkey to select OPTIONS.
.
1
2
3
4
Press
.
Use the softkey to select SETUP.
Select NEXT until the screen displays LIST:ALL CALLS.
Continue to select CHANGE to display ALL CALLS or
NO CALLS.
Select DIAL 1+.
Programming Local Area Codes
5
Press MENU to exit.
NOTE: You must program your home area code in order for the
Display Dial feature to work correctly. Additionally, see Steps 4
and 5 in "Display Dial" for area codes that don't require dialing a
"1" before them.
Incoming Call History
This product assigns each incoming call a number from 1 to 99.
The most recent call will have the highest number (for example,
if 10 calls have been received, call number 10 is the most recent,
and call number 1 is the oldest). When the call history is full, the
oldest call information is deleted to make room for the new
incoming call information.
1
2
3
Press MENU
Use the softkey to select SETUP.
.
Continue to select NEXT until the screen displays AREA
CODE 1. Use the keypad to enter your home area code.
Select CODE 2 to reach AREA CODE 2 (the screen
displays any current local area code —those that do not
require dialing a "1" before them— stored here).
Select CODE 3 to reach AREA CODE 3 (the screen
displays any current local area code —those that do not
require dialing a "1" before them— stored here).
Use the keypad to enter the three-digit local area code.
Press MENU to exit.
4
5
Reviewing Call History
You can review information in the call history at any time by press-
ing either
the call history and how many, if any, are new. You can continue
to use or to scroll through the call history. The screen
or
. The screen displays the number of calls in
6
7
displays the name (if your service provides this), number, date,
and time of call simultaneously.
Removing Call Records from History
When you reach the end of the call history, the screen displays END
Removing a Specific Call Record
OF LIST. Press
or
to continue reviewing the call history.
1
2
3
Press
Press MENU
or
to scroll to the record you want to remove.
To exit the review, you can press either soft key or wait 30 seconds.
.
Use the softkey to select REMOVE. The handset beeps
and deletes the call record, and the screen displays
CALL REMOVED.
Display Dial
As you review calls in history, you can dial a displayed phone num-
4
Press < or > to continue scrolling, or use the softkey to exit.
DISPLAY DIAL
ber, by pressing
.
The screen displays the number being
called. If the screen displays CAN’T DIAL, hang up and try again.
Removing All Call Records
If the call came from your home area code, then the screen displays
only the seven digits of the number you’re calling (without an area
DISPLAY DIAL
1
Press
or
to display the number of calls in the
call history.
Press MENU
code). When you press
, the phone dials the seven
2
3
.
displayed digits. You must program your area code for this to work.
The screen displays REMOVE ALL?. Select YES to
remove all calls.
However, you can also program in up to two other local area codes.
These are area codes that do not require dialing a “1” before them.
After storing these area codes, if you receive a call from one of
these area codes, the screen displays the ten digits (3 digits of area
code plus 7 digits of phone number). When you press DISPLAY DIAL ,
the phone dials ten digits, without inserting a “1” before the area
code.
4
5
The screen displays ARE YOU SURE?. Select YES to
remove all calls.
Press the softkey to exit.
Caller ID Display Messages
PRIVATE The name or phone number is “blocked” at the caller’s request.
UNKNOWN Appears for some long-distance calls or calls originating in an area not
offering Caller ID service.
If you receive a call from an area code not programmed in the phone,
you will see ten digits on the screen (the area code and the phone
number). The phone will automatically dial “1” before the number
DISPLAY DIAL
REPEAT Indicates that a call has been received more than once from
this name/number since the last time you reviewed call history.
ERROR
Some information may be missing or incorrect because of
interference on the line.
when you press
.
7
B A T T E R I E S
Charging the Handset Battery Pack
Replacing the Handset Battery Pack
The batteries need charging when:
1
Remove the battery case cover on the handset by pressing
on the indentation and sliding the cover downward.
Lift out the old battery pack and unplug it from the handset.
Hold the new battery pack and plug the connector into
the handset. (See illustration below). Place the battery
pack into the case, so the wires rest below the battery
pack.
•
•
The phone beeps four times when you press P.
The battery status icon on the screen is only partly
displayed.
2
3
•
The phone does not respond when you press P, and
no lights go on.
Place the handset in the base so the CHARGING light goes on.
(You can place the handset face up or face down if the base is on
a table; you can place the handset face down if the base is wall-
mounted.) The batteries will be fully charged within 10 hours.
Once the batteries are fully charged, you need only put the hand-
set in the base when the top segment of the battery status icon
flashes or remains off.
4
5
Replace the cover by sliding it on its track up over the
battery case until it snaps firmly into place.
The new batteries must be charged before using the
phone. Place the handset face down in the base and
allow it to charge for 10 hours. The telephone might
operate before that, but for best performance, let the
handset batteries charge fully.
Afully charged battery maintains standby power for up to 12 days
when the Handset Ringer Control switch is set to ON, and up to
21 days when the Handset Ringer Control switch is set to OFF.
If it’s more convenient for you, you can leave the handset in the
base all the time. It is impossible to overcharge the batteries. If
you get a low battery indicator even after 10 hours of charging, the
battery should be replaced.
CAUTION: To reduce the risk of fire or injury to
persons or damage to the telephone, read and follow these
instructions carefully.
•
•
Use only Replacement Battery 4051.
Do not dispose of the battery in a fire. The cell may
explode. Check local codes for special disposal
instructions.
•
•
Do not open or mutilate the battery. Released
electrolyte is corrosive and may cause damage to
the eyes or skin. It may be toxic if swallowed.
Exercise care in handling batteries in order not to short
the battery with conducting materials such as rings,
bracelets, and keys. The battery or conductor may
overheat and cause harm.
•
•
Follow the directions in this manual for charging the
battery specified for use with this phone.
Observe proper polarity orientation between the battery
and the battery charger.
8
O P E R A T I N G R A N G E
This cordless telephone operates at the maximum power allowed
Changing Channels
by the Federal Communications Commission (FCC). Even so, the
handset and base can communicate over only a certain distance —
which can vary with the locations of the base and handset, the
weather, and the construction of your home or office.
This cordless telephone has a an advanced 25-channelAutoSelect
feature that minimizes the chance of interference.
In the unlikely event that you notice noise or interference while
using the handset:
If the handset is moved to a point where the base and handset can
no longer communicate, the handset will sound two short beeps
when you make a call, indicating that you are out of range. Move
closer to the base to restore normal operation.
1
2
Press C.
If the interference does not clear, continue to press
C until you find a clear channel (your call will
not be interrupted)
If you receive a call while you are out of range, the handset might not
ring — or if it does ring, the call might not connect when you press
P. Move closer to the base, then press P to answer the call.
— OR —
Move closer to the base and press C.
NOTE: You must be in range to change channels.
If you move out of range during a phone conversation, you will hear
noise or interference. To improve reception, move closer to the base.
If you move out of range while on a call, the phone will be left “off
the hook.” To hang up properly, walk back into range, periodically
pressing P until the PHONE light goes off.
9
I N C A S E O F D I F F I C U L T Y
If you have difficulty operating this phone, try the suggestions
below. If you still have trouble, call 1 800 722-9125.
If you have no dial tone
Check all the previous suggestions. If you still do not hear a
dial tone, disconnect the phone and try another phone in the
same jack. If there is no dial tone on that phone either, the
problem is probably in you wiring or local service. Call your
local telephone service company.
If the phone does not work at all,
check these items first
•
•
•
•
Make sure the power cord is plugged into the base and
an electrical outlet.
Make sure the telephone line cord is plugged firmly
into the base unit and the telephone jack.
If the phone does not beep, or beeps four times when
you press P, the batteries might need recharging.
If the handset battery status icon is partly displayed,
the battery needs recharging.
If you hear noise or interference
when using the phone
•
•
You may be out of range. Move closer to the base.
Press and release C to change to another of the
25 channels available. If the noise is exceptionally
loud, move closer to the base before changing channels.
Household appliances plugged into the same circuit as
the base can sometimes cause interference. Try
moving the appliance or the base to another outlet.
The layout of your home or office might be limiting
the operating range. Try moving the base to another
location, preferably on an upper floor.
•
•
Make sure the battery pack is installed correctly.
If the battery pack will still not charge, replace it with
Lucent Technologies Replacement Battery 4051.
If the above suggestions do not solve the problem, try
resetting the security code (see next section).
•
•
•
If you hear a two-beep signal
when you try to use the handset
If the phone does not ring when you receive a call
•
The handset and base are not communicating properly.
You might be out of range while attempting to dial.
Move closer to the base and try the call again.
•
•
Make sure the handset ringer switch is set to ON.
Make sure the telephone line cord is connected firmly
to the base and the telephone jack. Make sure the
power cord is plugged into an outlet not controlled by a
wall switch.
•
If moving closer to the base does not help, the handset
and base might be set to different security codes.
•
•
You might be too far from the base. Move closer to the base.
You might have too many extension phones on your
telephone line to allow all of them to ring. Try
unplugging some of the other phones.
To reset the security code,
try the following:
•
Place the handset in the base, and check to make sure
•
Press C to change to another channel.
the CHARGING light is on. Wait 15 seconds, then
pick up the handset and press P. The phone should
operate properly. If it does not, try the next step.
Place the handset in the base, and check to make sure
the CHARGING light is on. Unplug the AC adapter
from the outlet, wait 15 seconds, then plug it in again.
The CHARGING light should go on. Wait another 15
seconds, then pick up the handset and press P. The
phone should operate properly. If it does not, try the
next step.
If you hear other calls while using the phone
•
•
Press C to change to another channel.
•
Disconnect the base from the telephone jack and plug
in a corded telephone. If you still hear other calls, the
problem is probably in your wiring or local service.
Call your local telephone service company.
If your telephone misdials or
•
Pick up the handset, open the battery compartment, and
unplug the battery pack. Wait 15 seconds, then re-
install the battery pack, close the battery compartment,
place the handset in the base, and check to make sure
the CHARGING light is on. Wait another 15 seconds,
then pick up the handset and press P. The phone
should operate properly.
you don’ t hear the other person right away
It might take a few seconds for your handset to find a good con-
nection to the phone system. While it is searching, the PHONE
light blinks rapidly. Do not start dialing until the PHONE light is
on steadily.
10
I N C A S E O F D I F F I C U L T Y
If you hear noise in the handset
and the buttons don’ t work
The base unit and handset might not be set to the same security
code. Place the handset in the base for at least 15 seconds to reset
the security code.
The caller's name or phone number
is not displayed during Call Waiting
•
Make sure you subscribe to combined Caller ID
service with Call Waiting.
•
If you subscribe to the combined service, make sure
you have this feature turned on (see "Call Waiting" in
the CALLER ID section of this manual).
The screen will not display the call information if
someone is on an extension phone.
Display Dial feature does not work
•
•
•
•
•
Check to make sure you have stored correctly your
area code or the phone number you are dialing.
This feature might not work if the phone is connected
to a Private Branch Exchange (PBX).
Caller ID feature with Call Waiting is inactive during a
power interruption.
The feature will not work if the screen displays ERROR.
The Memory Match feature does not work
•
If the call is from a location using multiple lines, the
calling number might not match the number you stored
in memory.
The caller's name or phone number is not displayed
•
•
•
Make sure you subscribe to Caller ID service or Caller
Name service from your telephone company.
Caller ID service might not work when the phone is
connected to a Private Branch Exchange (PBX).
Caller ID feature is inactive during a power interruption.
•
You must mark a stored number as Priority in order for
this feature to work.
11
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