3M MicroTouch M170 User Manual

M170 Flat Panel Display  
Touch Monitor User Guide  
3M Touch Systems  
Read and understand all safety information  
contained in this document before using this product.  
3M Touch Systems Proprietary Information  
Contents  
Overview  
Chapter 1  
Chapter 2  
Introduction to Flat Panel Displays  
Setting Up Your M170 FPD Monitor  
Chapter 3  
Video Display Options  
3M Touch Systems Proprietary Information  
Overview  
Welcome to the world of 3M Touch Systems — a world where using a computer is as  
simple as touching the screen. This guide describes how to set up your M170 Flat Panel  
Display (FPD) touch monitor.  
This document assumes you have basic computer skills. You should know how to use  
the mouse and keyboard, choose commands from menus, open and run application  
programs, and save files.  
Important Safety Information  
Read and understand all safety information before using this product. Follow all  
instructions marked on the product and described in this document. Pay close attention to  
the following installation warnings and safety precautions.  
Intended Use  
The M170 flat panel display (FPD) touch monitor was designed for touch input and  
tested to replace an existing monitor. These monitors are intended for indoor use  
only and are not designed for use in hazardous locations.  
DANGER  
To avoid the risk of fire and/or explosion which will result in serious injury or death:  
Do not install or use this product in a hazardous location.  
WARNING  
To avoid the risk of fire which could result in serious injury or death:  
Do not remove the cover or back of the monitor.  
To avoid the risk of electric shock which could result in serious injury or death:  
This device must be operated with the original power supply, part number: HJC,  
HASU05F.  
Do not use a damaged power supply.  
Do not use a power cord that is frayed or otherwise damaged.  
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M170 FPD Monitor Installation Guide  
CAUTION  
To avoid the risk of electric shock which may result in minor or moderate injury:  
The socket-outlet should be installed near the equipment and should be easily accessible.  
Use a power cable that is properly grounded. Always use the appropriate AC cord  
certified for the individual country. Some examples are listed below:  
USA  
UL  
Switzerland SEV  
Canada  
Britain  
CSA  
BASE/BS  
Germany VDE  
Japan  
Electric Appliance Control Act  
Do not service the Flat Panel Display.  
There are no user serviceable parts inside.  
Refer all servicing to qualified service personnel.  
The backlight inverter output is at high voltage.  
Do not use non-conforming replacement parts.  
Do not place wet or damp objects on the monitor.  
Do not expose the monitor to rain or other sources of water, steam, or moisture.  
Do not place foreign objects on the monitor or its cables.  
Do not remove the cover or back of the monitor.  
To avoid the risk of minor or moderate personal injury or damage to the monitor:  
Never wall-mount the monitor without the locking mechanism in place.  
Use an anchoring system appropriate for the weight of the product.  
Consult a construction professional before attempting to hang the unit on the wall.  
To avoid the risk of glass breakage which may result in minor or moderate injury:  
Handle the monitor with care to avoid breaking the touch screen sensor. The display  
contains glass parts. Dropping the display may cause the glass parts to break.  
Do not place foreign objects on the monitor.  
To avoid the potentially hazardous situations associated with the use of isopropyl alcohol  
which may result in minor or moderate injury or property damage:  
Follow all instructions and recommendations in the manufacturer's Material Safety Data  
Sheet and product label.  
To avoid possible environmental contamination which may result in minor or moderate  
injury:  
Dispose of the flat panel display according to applicable governmental regulations.  
Explanation of Symbols  
Attention: Read accompanying documentation  
Important Notes:  
Plug power cord into appropriate power source.  
Plug power cord into a grounded receptacle.  
When unplugging power supply cord, pull on plug not cord.  
Do not connect or disconnect this product during an electrical storm.  
Install the display in a well-ventilated area. Always maintain adequate ventilation to protect  
the display from overheating and to ensure reliable and continued operation.  
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Overview  
7
Do not expose this display to heat. Passive heat may cause damage to the case and other  
parts.  
Do not install this display in areas where extreme vibrations may be generated. For example,  
nearby manufacturing equipment may produce strong vibrations. The vibrations may cause  
the display to exhibit picture discoloration or poor video quality.  
Product weight varies from 18 to 24 pounds depending on the packaging, use caution when  
lifting.  
Ensure that metal does not contact the touch screen.  
To avoid ergonomic concerns:  
Do not install the monitor in a manner or location with awkward accessibility.  
Extended use may result in muscle, tendon, or fixed posture strains. It is recommended you  
take periodic breaks from continuous use.  
Service and Repair Indicators  
Do not attempt to service this unit yourself. Removing the display cover may expose you  
to dangerous voltage or other risks and will void the warranty.  
WARNING  
To avoid the risk of fire which could result in serious injury or death:  
Do not remove the cover or back of the monitor.  
CAUTION  
To avoid the risk of electric shock which may result in minor or moderate injury:  
Do not service the monitor.  
There are no user serviceable parts inside.  
Refer all servicing to qualified service personnel.  
Do not remove the cover or back of the monitor.  
Unplug the display from the power outlet and refer servicing to qualified service  
personnel in the event that:  
Liquid is spilled into the product or the product is exposed to rain or water.  
The product does not operate properly when operating instructions are followed.  
The product has been dropped or the case has been damaged.  
The product shows a distinct change in performance, indicating a need for service.  
The power cable or plug is damaged or frayed.  
3M Touch Systems Support Services  
3M Touch Systems provides extensive support services through our website and  
technical support organization. Visit the 3M Touch Systems website at  
http://www.3mtouch.com/, where you can download touch screen software and drivers,  
obtain regularly updated technical documentation on 3M Touch Systems products, and  
learn more about our company.  
Whenever you contact Technical Support, please provide the following information:  
Part number and serial number from your monitor  
Current driver version  
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M170 FPD Monitor Installation Guide  
Operating system used  
Information on additional peripherals  
Technical Support is available Monday through Friday 8 a.m. to 8 p.m. US Eastern  
Standard Time – 9 a.m. to 5 p.m. throughout Europe. Limited call back service Saturdays  
and Sundays.  
You can contact 3M Touch Systems Technical Support (US only -- Eastern Standard  
Time) by calling the hot line, sending an email, or sending a fax.  
Technical Support Hot Line: 978-659-9200  
Technical Support Fax: 978-659-9400  
Toll Free: 1-866-407-6666  
3M Touch Systems Worldwide Offices  
All offices can be reached through the website: http://www.3mtouch.com/.  
United States 978-659-9000  
United Kingdom +44 (0) 1235-444400  
Australia +61 3 9582 4799  
Canada 604-521-3962  
France +33 (1) 30 31 68 32  
Germany +49 (0) 2131 14-4003  
Hong Kong/China (852) 2333-6138  
Italy +39 0 39-230 2230  
Japan +81 (44) 811-1133  
Korea +822 552 3198  
Singapore +65-6450 8851  
Spain +34 934 15 6285  
Taiwan +886-2-2704 9011  
3M Touch Systems Proprietary Information  
 
CHAPTER 1  
Introduction to Flat Panel Displays  
The 3M Touch Systems product line of Flat Panel Display (FPD) touch monitors offers  
the M170 monitor for desktop and countertop applications with built-in multimedia  
options.  
Figure 1. The M170 Monitor  
The new M170 monitor features an innovative design adjustable to approximately 90° off  
the vertical to accommodate different counter and user heights, a positive locking  
mechanism, a touch screen interface, several mounting options, and built-in cable  
management.  
The M170 monitor also features a space saving design, high resolution, low radiation,  
and low power consumption. These qualities make the M170 FPD touch monitor ideal  
for applications that require superior color, resolution, and clarity.  
The M170 FPD is a 17" diagonal screen size using active-matrix thin-film transistor  
(AM-TFT) liquid crystal display technology. The M170 monitor supports a full-screen  
resolution of 1280 x 1024.  
Note: The M170 FPD has a power LED as well as four buttons for using the on-screen menu and  
adjusting the video display. Refer to Chapter 3 for more information on these controls.  
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M170 FPD Monitor Installation Guide  
Capacitive and Resistive Options  
The monitor is available with 3M Touch System’s ClearTek® capacitive touch screen.  
Capacitive is the touch screen of choice for public access applications requiring high  
levels of durability and reliable performance 24 hours a day, 7 days a week.  
For those applications that require flexibility of input, including gloved hand use, we  
offer the M170 with a 5-wire resistive touch screen. This technology has been tested in a  
laboratory environment to withstand 35 million mechanical touches without noticeable  
degradation to the surface.1  
Native Video Resolution on a Flat Panel Display  
Flat panel displays, unlike CRTs, are optimized to run at one resolution. A flat panel  
display has discrete points that determine the exact location of a pixel. Each flat panel  
display has an exact number of pixels associated with it. There is a one-to-one mapping  
between the number of pixels and the video resolution.  
A flat panel display should be used at the resolution dictated by the number of pixels on  
the panel for optimum performance. For example, the M170 monitor has 1280 pixels  
across the screen and 1024 lines of pixels down the screen and can accurately display this  
resolution at full screen.  
Options for Using Other Video Resolutions  
The M170 monitor supports all standard resolutions up to their respective native  
resolution for monitor setup. Refer to Table 1 for additional details. Many video cards  
initially display a screen image at the SVGA or VGA resolution. By supporting these  
resolutions, the monitor can display the desktop controls that let you change to the  
optimal resolution of 1280 x 1024.  
1 Mechanical touches tested in a single x/y location using a finger-like stylus of 45 durometer, “A” shore hardness, 0.5 diameter  
with a load of 0.46 pounds, ±0.1 pound of force.  
3M Touch Systems Proprietary Information  
   
CHAPTER 2  
Setting Up Your M170 FPD Monitor  
This chapter describes how to set up and integrate your 3M Touch Systems M170 FPD  
monitor into a touch application. You need to complete the following tasks:  
Unpack the components  
Connect the video, touch screen, and power cables to your computer  
Power on the monitor and test your setup  
Install the touch screen software  
Calibrate the touch screen  
System Requirements  
The M170 flat panel touch monitor requires a personal computer (PC). This touch  
monitor will not work with Apple Macintosh computers.  
The requirements for your PC are as follows:  
Your PC must have an available RS-232 serial communication (COM) port or USB port. You  
connect the touch screen to this port.  
Your PC must have a video card and video driver already installed for the monitor. If you  
need to install a video card or a video driver, refer to your computer documentation for  
instructions.  
Your PC must have a unique interrupt request (IRQ) available to the touch screen COM port.  
The touch screen cannot share an IRQ with another device.  
If the only serial port available on your PC has 25 pins, you will need a 9-pin to 25-pin  
adapter.  
When choosing your workspace, select a sturdy, level surface. Also, make sure you can  
easily access the back of the touch monitor and the computer. Easy access helps ensure a  
smooth setup of the touch monitor.  
Note: Before setting up your M170 FPD, refer to the Important Safety Information section at the  
beginning of this document.  
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M170 FPD Monitor Installation Guide  
Unpacking Your Touch Monitor  
Carefully unpack the carton and inspect the contents. Your M170 monitor comes with  
most of these cables already connected.  
DVI-I to 15-pin video cable  
(or DVI to DVI cable if applicable)  
9-pin RS-232 serial communication  
cable (or USB cable if applicable)  
AC power cable  
AC/DC power supply  
(12V DC output)  
6
3M CD with touch screen software,  
documentation, and utilities  
Multimedia audio cable  
(Not connected)  
Alternative Mounting Options  
The unit has a 100 mm VESA mounting pattern on the back to allow for different  
mounting capabilities. Follow the manufacturer's instructions included with the mounting  
device to properly attach your monitor.  
In order to arm-mount the M170 FPD, you will need to remove the monitor head from  
the stand. Begin by removing the cable management covers.  
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Chapter 2 Setting Up Your M170 FPD Monitor  
13  
Figure 2. Removing the Base Cover  
Base Cover  
Tabs  
1. Make sure the monitor is in its full upright position.  
2. Push in and lift up on each of the two tabs located on the left and right sides of the base  
cover. This action will release the base cover.  
3. Slide the cover back towards you to remove.  
Figure 3. Releasing the Cable Connector Cover  
Cable Connector  
Cover  
Press in tabs  
4. Push in on the cable connector tabs as shown above to release from LCD back. Gently pull  
down to release tabs.  
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M170 FPD Monitor Installation Guide  
Figure 4. Removing the Cable Connector Cover  
Keep tabs against  
LCD  
5. Lift this cover slightly so that the tabs are up against the rear of the LCD to keep them from  
catching on the cables below. Tilt the cover down as you slide the cover out from behind the  
support rods.  
Figure 5. Uncovered Cable Connections  
3M Touch Systems Proprietary Information  
Chapter 2 Setting Up Your M170 FPD Monitor  
15  
Figure 6. Disassembling the LCD from Its Base for Arm Mounting  
Step 1 – Unlock front mechanism and  
disconnect all cables from the LCD.  
Step 2 -- With the unit laying face down safely  
and securely on a nonabrasive surface,  
remove the two screws connecting the name  
plate and support rods to the LCD. Lift the  
support rods out of the base and set aside.  
Step 3 -- Then remove the four screws holding  
the hinge in place and gently remove the base.  
M170 Wall-Mount Locking Mechanism  
CAUTION  
To avoid the risk of minor or moderate personal injury or damage to the monitor:  
Never wall-mount the monitor without the locking mechanism in place.  
Use an anchoring system appropriate for the weight of the product.  
Consult a construction professional before attempting to hang the unit on the wall.  
To lock the M170 in place for wall mounting, use the locking mechanism included in a  
separate bag with your monitor. Position the monitor to 90° flat and lock the front latch  
in place. As an extra measure, insert the U-shaped metal retention clip into the holes in  
the base as indicated in the drawing below. Tighten the screw in place and your monitor  
is ready to hang securely on the wall.  
Figure 7. Wall-Mount Locking Mechanism  
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M170 FPD Monitor Installation Guide  
Countertop Base Mounting Option  
Keyhole slots in the bottom of the base plate enable you to secure the unit to a desktop or  
countertop. Use standard screws in the desktop or countertop and then slide the base plate  
on for a secure fit.  
Note: A full size template has been included in the back of this manual for your convenience.  
Simply tear out the template and drill directly through the holes indicated to secure your monitor  
to any surface.  
Access to the Video Controls  
The controls for adjusting the video display are located on the front of the M170 FPD  
monitor. These buttons let you display the on-screen menu which enables you to adjust  
the phase, image position, and contrast, as well as hot keys for volume, auto adjust and  
brightness. Make sure you have unobstructed access to the video controls once the M170  
monitor is installed. Refer to Chapter 3 for more information on these controls.  
Adjusting the Viewing Angle  
The base and support rods were designed with touch stability in mind. This innovative  
design keeps the monitor face stable during touch. The unit can be adjusted to any locked  
position from -5 up to 90 degrees from vertical. This allows for users of different heights  
to view the monitor at the angle that best suits them with no degradation in touch  
stability.  
Always maintain adequate ventilation to protect the display from overheating and to  
ensure reliable and continued operation.  
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Chapter 2 Setting Up Your M170 FPD Monitor  
17  
Figure 8. Adjusting the Viewing Angle  
Lift up latch to release lock and raise  
or lower display to suit your needs.  
Push down latch to engage lock  
and stabilize display position.  
Lift up on the latch to release lock. Adjust the M170 FPD by  
pushing or pulling on the top front of the monitor until the  
screen is at the best viewing angle for you. Then push down  
on latch to engage locking mechanism and stabilize display  
position.  
Installing the Video Card and Video Driver  
Before you can connect your touch monitor, make sure your computer has a video card  
and driver already installed for the monitor. The video driver is supplied by the video  
card manufacturer and may be found on the disks that came with your computer. If you  
need information on installing a video card or video driver, refer to your computer  
documentation for instructions.  
Supported Video Display Modes and Refresh Rates  
Your video card should support one of the display modes specified in Table 1. If you  
select an unsupported video mode, the monitor may stop working or display  
unsatisfactory picture quality.  
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M170 FPD Monitor Installation Guide  
Table 1. Applicable Display Mode and Refresh Rate  
Display Mode  
Refresh Rate  
DOS  
VGA  
720 x 400 at 70Hz  
640 x 480 at 60Hz  
640 x 480 at 72Hz  
640 x 480 at 75Hz  
800 x 600 at 56Hz  
800 x 600 at 60Hz  
800 x 600 at 72Hz  
800 x 600 at 75Hz  
1024 x 768 at 60Hz  
1024 x 768 at 70Hz  
1024 x 768 at 75Hz  
1152 x 864 at 75Hz  
1280 x 1024 at 60Hz  
SVGA  
XGA  
SXGA  
Configuring the Display Settings  
After you connect your M170 FPD and turn on your computer, you may need to  
configure one or more of these display settings. The ideal settings for this monitor are as  
follows:  
Display mode (also called desktop area or video resolution) 1280 x 1024  
Refresh rate (also called vertical scan rate or vertical sync) 60 Hz  
Color depth (also called color palette or number of colors) at least 16-bit (high color)  
Using the Standard Controls for the Video Card  
In addition to the standard controls on the monitor, each video card has several controls  
that let you adjust the display settings. The software and driver for each video card is  
unique. In most cases, you adjust these settings by using a program or utility provided by  
the manufacturer of the video card.  
For example, you can use the Windows Display Properties control panel to adjust the  
desktop area (resolution), color depth, and refresh rate. Whenever you change these  
settings or calibrate the touch screen, the image size, position, or shape may change. This  
behavior is normal. You can readjust the image using the monitor controls described in  
Chapter 3 of this guide.  
For more information on adjusting the desktop area (resolution), color depth, or refresh  
rate, refer to your video card documentation.  
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Chapter 2 Setting Up Your M170 FPD Monitor  
19  
Multimedia Features  
The M170 FPD monitor comes with speakers built into the display bezel. The  
multimedia cable can be connected to the rear of the monitor for input.  
Figure 9. Multimedia Cable  
6
Optional Card Reader Bracket  
The M170 FPD monitor is available with an optional card reader bracket (and (2) M3  
screws) that supports IDTech and MagTech brand electronic card readers. The M170 has  
been designed with slots on either side of the bezel to accommodate this card reader  
bracket. Simply slide the bracket into the appropriate holes and pull down slightly to  
lock in place. Refer to the illustration below for wiring suggestions. Note that 3M Touch  
Systems does not supply the card readers.  
Figure 10. Card Reader Mounting and Cable Management  
Supported Magnetic Stripe Readers  
At the time of publication, the following “mini” magnetic card readers have been tested  
to fit the 3M Touch Systems optional card reader bracket. Consult your card reader sales  
representative for model numbers not listed here.  
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M170 FPD Monitor Installation Guide  
Table 2. Supported Mag Stripe Card Readers  
ID Tech®  
all MiniMag™ readers  
MagTek®  
all "mini" sized  
readers  
IDT 3331-02U  
IDT 3331-12U  
IDT 3331-23U  
IDT 3331-33U  
IDT 3321-02  
IDT 3321-33  
IDT 3321-33PP  
IDT 3331-02  
IDT 3331-12  
IDT 3331-23  
IDT 3331-33  
IDT3301-02  
IDT3301-12  
IDT3301-23  
IDT3301-33  
2180201  
2180202  
2180203  
2180204  
2180205  
2180206  
21040103  
21040104  
IDT 3321-02PP  
IDT 3321-12  
IDT 3321-12PP  
IDT 3321-23  
IDT 3321-23PP  
Connecting the Touch Monitor  
CAUTION  
You are cautioned that any change or modification to the equipment not expressly approved by  
the party responsible for compliance could void your authority to operate such equipment.  
The M170 comes with the cables already connected (with the exception of the audio  
cable), however, there may be times when you need to reconnect these cables for some  
reason. To connect the M170 FPD monitor:  
1. Turn off your computer. You should always turn off the computer before connecting or  
disconnecting any device.  
Figure 11. Identifying Your Monitor Connections  
Power  
Headphone  
Line In  
Video Connection  
Touch Screen  
2. Connect one end of the video cable to the video connector on the FPD. Connect the other end  
to the video card in your computer.  
3. Connect one end of the touch screen cable (either serial or USB) to the FPD. Connect the  
other end to an available port on the back of your computer. If you are using a USB  
connection, make sure you have installed the TouchWare drivers prior to connecting the  
touch screen cable.  
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Chapter 2 Setting Up Your M170 FPD Monitor  
21  
4. Plug the AC/DC power supply into the M170 FPD. Be sure to use the power supply included  
with the monitor.  
WARNING  
To avoid the risk of electric shock which could result in serious injury or death:  
This device must be operated with the original power supply, part number: HJC,  
HASU05F.  
CAUTION  
To avoid the risk of electric shock which may result in minor or moderate injury:  
The socket-outlet should be installed near the equipment and should be easily accessible.  
Use a power cable that is properly grounded. Always use the appropriate AC cord  
certified for the individual country. Some examples are listed below:  
USA  
UL  
Switzerland SEV  
Canada  
Britain  
CSA  
BASE/BS  
Germany VDE  
Japan Electric Appliance Control Act  
5. Connect the power cable to the AC/DC supply. Connect the other end to the appropriate AC  
outlet.  
Figure 12. Connecting the M170 Cables to your Computer  
You should be sure all cable connections are secure -- tighten all cable screws. Shaking  
and vibration may dislodge cables that are improperly connected.  
Route all wiring and cabling away from heat sources and sharp metal edges to avoid  
damage. Also, keep the touch screen cable away from sources of electromagnetic and  
radio frequency interference.  
WARNING  
To avoid the risk of electric shock which could result in serious injury or death:  
Do not use a damaged power supply.  
Do not use a power cord that is frayed or otherwise damaged.  
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M170 FPD Monitor Installation Guide  
Testing the M170 FPD  
Note: The M170 FPD has a power status LED located on the front of the bezel.  
After connection, turn on the power switch located on the front bezel. Before you test  
your touch monitor, make sure all cables are connected properly and routed through the  
cable management system. Be sure to tighten all cable screws.  
To test that the monitor is working properly:  
1. Turn on your computer.  
2. Make sure the video image is displayed. If it is not, turn on your monitor. Ensure the LED is  
green – orange indicates power but no signal.  
3. Make sure the video image is centered within the screen area. Use the monitor controls to  
adjust the image, if necessary. Perform an Auto Config first, then if you wish you can adjust  
the horizontal and vertical position, contrast, and brightness to better suit your video card and  
your personal preference. Refer to Chapter 3 for more information on using the on-screen  
menu to adjust the video display.  
Installing TouchWare™ Software  
TouchWare™ software includes the touch screen driver and control panel that enables  
your touch screen to work with your computer. When you install the CD included with  
your monitor, TouchWare™ will automatically load the correct driver for your system.  
3M Touch Systems currently supports touch screen drivers for the following PC  
operating systems:  
Windows XP (serial and USB)  
Windows 2000 (serial and USB)  
Windows NT 4.0 (serial only)  
Windows 9x (serial and USB (Windows 98 only))  
Windows Me (serial and USB)  
These drivers and relevant technical documentation, can be found on the latest 3M Touch  
Solutions CD (19-640) and are also available for download from our website at  
www.3Mtouch.com. After the software is installed, restart your computer to load and  
activate the touch screen driver. To complete the setup of your touch monitor, make sure  
you calibrate the touch screen.  
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Chapter 2 Setting Up Your M170 FPD Monitor  
23  
Calibrating the Touch Screen  
After you connect your touch monitor and install TouchWare™ software, you must  
calibrate the touch screen. Calibration serves two purposes:  
Sets the active area of the touch screen  
Aligns the touch screen’s active area to the underlying video  
To calibrate the touch screen, open the touch screen control panel and select Calibrate.  
Follow the directions displayed on the screen. For more information on calibration, refer  
to the online help or the user documentation.  
3M Touch Systems Proprietary Information  
 
CHAPTER 3  
Video Display Options  
This chapter provides guidelines for adjusting the video display and using the monitor  
controls to adjust the image to your liking. Before you make any adjustments:  
Be sure to adjust the controls in your normal lighting conditions.  
Display a test image or pattern whenever you adjust the video.  
Adjusting the M170 Video Display  
Your M170 FPD monitor has four main controls to adjust the video display. Three of  
these buttons are actually hot keys meaning that if the MENU key is not pressed first,  
these buttons control VOLUME, AUTO ADJUST, and BRIGHTNESS instantly.  
Figure 13. Video Display Controls  
VOLUME ADJUST  
BRIGHTNESS  
HOT KEYS  
AUTO ADJUST  
MENU  
SELECT  
/LEFT  
LED  
POWER  
/RIGHT  
MENU – Shows or hides the menu.  
SELECT -- Highlights the current menu option or saves the current setting. Press or to  
change the value.  
/Left -- Enables you to scroll backwards through items on the menu -- decrease the value of  
selected option or move to the previous menu item.  
/Right -- Enables you to scroll forward through items on the menu -- increase the value of  
selected option or move to the next menu item.  
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M170 FPD Monitor Installation Guide  
If you do not press the Menu, Select, or /left or /right adjust buttons for 45 seconds,  
the monitor adjustment program times out and hides the menu options. You can press the  
Menu button at any time to display the options again.  
Pressing MENU will pull up the On Screen Display (OSD) menu, as shown below.  
Figure 14. M170 Main Menu Options  
Horizontal Vertical Clock  
Phase  
Exit/Save  
Brightness  
Contrast  
Auto Config  
Input  
Information  
OSD  
Color Sharpness Recall  
Icon  
Description  
H POSITION (Horizontal Position)  
Moves image horizontally on screen either left () or right ().  
V POSITION (Vertical position)  
Moves images vertically on screen either up () or down ().  
PHASE  
If the phase of your monitor is not fine-tuned, you may observe unstable horizontal  
noise lines and cross-talk stretching from the edge of small windows on your  
display.  
If you do an Auto Tracking, the monitor will try to find the best Clock/Phase  
setting. If you are not satisfied with the auto adjustment, fine-tune the phase  
manually as described above  
CLOCK  
If the clock setting of your image is not fine-tuned, you may observe periodic  
vertical bars of video noise on your image. These bars of noise are usually adjusted  
out when an Auto Configuration is performed. If the bars of noise are still present,  
this setting can be adjusted manually.  
Adjust this setting so that either the vertical bars of noise are replaced by an even  
amount of noise across the whole screen, or the noise disappears completely.  
If you do an Auto Tracking, the monitor will try to find the best Clock/Phase  
setting. If you are not satisfied with the auto adjustment, fine-tune the clock  
manually as described above.  
3M Touch Systems Proprietary Information  
Chapter 3 Video Display Options  
27  
Icon  
Description  
AUTO CONFIG  
If you change your display to Windows shut down mode, this adjustment will work  
better. Click on the "Start" button at the bottom right side, and then click Shut  
Down. This will bring you to the Windows shutdown mode. Then select Auto  
Adjust. The screen will adjust within 4 seconds.  
AUTO ADJUST  
Performs automatic configuration of the Phase, Clock, vertical, and horizontal  
position.  
AUTO TRACKING  
Tunes the clock and phase to the best condition automatically.  
AUTO POSITION  
Centers the image automatically. Both horizontal and vertical position is  
adjusted such that the image is centered on the panel.  
AUTO COLOR  
Adjusts the gain and offset of the Red, Green and Blue channels on the ADC  
automatically.  
1:2  
INPUT LEVEL  
Selects the applicable input source analog input (D-sub), or digital input (DVI-D).  
INFORMATION  
Provides the user with detailed information regarding the current input format and  
version (including resolution, pixel clock, vertical /horizontal frequency, software  
version, and input source).  
RECALL  
Resets the control functions back to the original factory preset values. In order for  
the Recall function to work, the timing must fall under one of the factory preset  
timing modes.  
SHARPNESS  
Adjusts the video quality to be sharp or blurry (special for text mode).  
COLOR TEMPERATURE  
Adjusts color temperature to PRESET 1 (9300 color temperature) or PRESET 2  
(6500 color temperature). Or, for a custom color mode, select USER and push the  
select button to activate the RGB submenu. This adjusts the intensity of the RGB  
video output. Using the select button activate the Red (Red Gain), Green (Green  
Gain) or Blue (Blue Gain) and change color strength for a customized color mode.  
By adjusting a single color, you can make the picture look warmer (biased towards  
red) or cooler (biased towards blue). Adjusting all three levels will make colors  
appear more or less striking.  
OSD  
Adjust the OSD image horizontally or vertically by pressing the Select button. H-  
position moves the OSD position left or right. V-position moves the OSD position  
up or down.  
3M Touch Systems Proprietary Information  
28  
M170 FPD Monitor Installation Guide  
Icon  
Description  
OSD BLENDING:  
To adjust the brightness of the OSD MENU.  
LANGUAGE  
Selects a language among English, German, French, Spanish, Italian, Simplified  
Chinese or Traditional Chinese.  
CONTRAST  
Selecting the Contrast option increases () or decreases () the strength (lightness  
or dimness) of the image. Adjust the contrast using the /left and /right arrow  
buttons, and press SELECT to confirm the new setting.  
BRIGHTNESS  
Selecting the Brightness option will allow you to adjust the brightness of the  
display. Adjust the brightness using the /left and /right arrow buttons, and press  
SELECT to confirm the new setting.  
EXIT  
EXIT  
Exits the OSD menu and choose to save any settings (or not).  
Lock Out Feature  
Once you have fine-tuned your display, you may want to restrict users from inadvertently  
making changes. In order to do this, follow this simple procedure. Repeat the procedure  
to restore access.  
1. Press MENU and SELECT. Hold both keys for 10 seconds. DO NOT RELEASE.  
2. Then press the POWER key to turn the monitor off.  
3. Release MENU and SELECT.  
4. Press the POWER key to turn the monitor back on.  
3M Touch Systems Proprietary Information  
 
CHAPTER 4  
Maintenance and Troubleshooting  
If you have a problem setting up or using your monitor, you may be able to solve it  
yourself. Before calling 3M Touch Systems, try the suggested actions that are  
appropriate to the problems you are experiencing with the monitor. You may also want to  
consult your video card user’s manual for additional troubleshooting advice.  
Maintaining Your Touch Monitor  
To maintain your display and keep your monitor operating at peak performance:  
Keep your monitor and screen clean.  
Adjust the monitor video controls. Refer to Chapter 3 for more information.  
Do not install the display in a place where ventilation may be hindered. Always maintain  
adequate ventilation to protect the display from overheating and to ensure reliable and  
continued operation.  
Touch Screen Care and Cleaning  
The touch screen requires very little maintenance. 3M Touch Systems recommends that  
you periodically clean the glass touch screen surface.  
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning  
agent for your touch screen. You can also use straight isopropyl alcohol. In addition, 3M  
Screen and Keyboard Cleaner CL680 has been tested and approved for this use.  
CAUTION  
To avoid the potentially hazardous situations associated with the use of alcohol or other  
solvents which may result in minor or moderate injury or property damage:  
Follow all instructions and recommendations in the manufacturer's Material Safety Data  
Sheet and product label.  
Be sure to follow solvent manufacturer's precautions and directions for use when using any  
solvents  
It is important to avoid using any caustic chemicals on the touch screen. Do not use any  
vinegar-based solutions.  
3M Touch Systems Proprietary Information  
 
30  
M170 FPD Monitor Installation Guide  
Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.  
Always dampen the cloth and then clean the screen. Be sure to spray the cleaning liquid onto  
the cloth, not the screen, so that drips do not seep inside the display or stain the bezel.  
Always handle the touch screen with care. Do not pull on or stress cables.  
Monitor Installation Problems  
Problem  
Possible Causes and Solutions  
No image displayed  
(blank screen)  
Is the monitor receiving power?  
Check that the computer’s power cable is connected properly and securely in a  
grounded electrical outlet.  
Check that the AC/DC power supply is firmly plugged into the monitor.  
Check that the green light appears on the bezel indicating the monitor is powered on  
and receiving a signal.  
Check that the AC/DC power supply cable is connected properly and securely to an  
electrical outlet. Check that the LED is showing green on the AC/DC power supply.  
Try using another power cable.  
Try using another electrical outlet.  
Is the monitor receiving a valid video signal from the PC?  
Check that the computer is powered on.  
Check that the video cable is connected properly and securely to the monitor and the  
computer.  
Check that no pins are bent in the video cable connector.  
Check that the video card is firmly seated in the card slot in your computer.  
Check that the video input from the video card falls within the refresh rate of the  
display. Refer to Table 1 for details.  
Check that your computer is using a supported display mode. Refer to Table 1 for  
details.  
Is the monitor in Power Management mode?  
Touch the screen, press any key on the keyboard, or move the mouse to restore  
operation.  
Are the brightness and contrast settings too low?  
Use the monitor controls to adjust these values.  
Check that the video input from the video card falls within the refresh rate of the  
display. Refer to Table 1 for details.  
Abnormal image  
Check that the video cable is connected properly and securely to the monitor and the  
computer.  
Perform an Auto Config.  
Check that the video cable is connected properly and securely to the monitor and the  
computer.  
Colors of image  
are abnormal  
Check that no pins are bent in the video cable connector.  
The video display adjustments are incorrect. Refer to Chapter 3 for adjusting  
procedures.  
Disturbances on  
the screen  
3M Touch Systems Proprietary Information  
 
Chapter 4 Maintenance and Troubleshooting  
31  
Troubleshooting the Touch Screen  
If you are experiencing problems with the touch screen, check the following list of  
common installation errors.  
Table 3. Common Touch Screen Installation Issues  
Common Installation Issues  
Touch screen does not respond  
to touch  
Possible Solutions  
Review the installation procedures. Are all cables connected properly?  
After you installed TouchWare™, did you restart your PC to activate the  
touch screen driver?  
Are the communication settings correct? Is the touch screen trying to use  
the COM port or IRQ of another device (for example, a mouse)? If so, a  
hardware device conflict will result and the touch screen will not work.  
Calibrate the touch screen for the current video resolution and operating  
system.  
Touch screen is not accurate  
Cursor does not follow finger  
movement or does not reach the  
edges of the screen  
Calibrate the touch screen for the current video resolution and operating  
system.  
Cursor is not located directly  
underneath your finger  
Open the touch screen control panel and make sure all cursor offsets  
(vertical, edge/horizontal) are turned off.  
Calibrate the touch screen for the current video resolution and operating  
system.  
Cursor is extremely jittery or erratic  
Cursor lags finger  
Stabilize the cursor by adjusting the operating frequency of the touch  
screen controller using the touch screen control panel.  
Lower the baud rate of the touch screen controller and the touch screen  
driver.  
Power Management  
The M170 monitor conforms to the Video Electronics Standards Association (VESA)  
Display Power Management Signaling (DPMS) standard. To benefit from power  
management, the monitor must be used in conjunction with a computer and video card  
that implements the VESA DPMS standard.  
The PC automatically invokes the power management feature if you do not use the touch  
screen, mouse, or keyboard for a user-defined period of time. To restore the video image,  
simply touch the screen, press a key, or move the mouse.  
M170 Regulatory Agency Approvals  
Your product complies with the following regulatory standards:  
FCC-B  
CE  
UL/cUL  
VCCI  
CCC  
C-tick  
3M Touch Systems Proprietary Information  
 
32  
M170 FPD Monitor Installation Guide  
This equipment has been tested and found to comply within limits for a Class B digital  
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide  
reasonable protection against harmful interference in residential installations. This  
equipment generates, uses and can radiate radio frequency energy, and if not installed and  
used in accordance with the instructions, may case harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause interference to radio or television  
equipment reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Move the equipment away from the receiver.  
Consult the dealer or an experienced radio/television technician for additional suggestions.  
CAUTION  
You are cautioned that any change or modification to the equipment not expressly approved by  
the party responsible for compliance could void your authority to operate such equipment.  
This Class B digital apparatus meets all requirements of the Canadian Interference-  
Causing Equipment Regulations.  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le  
matériel brouilleur du Canada.  
This device complies with Part 15 of the FCC rules: Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation.  
FCC Warning  
To assure continued FCC compliance, the user must use grounded power supply cord and  
the provided shielded video interface cable with bonded ferrite cores. If a BNC cable is  
going to be used, use only a shielded BNC(5) cable. Also, any unauthorized changes or  
modifications not expressly approved by the party responsible for compliance could void  
the user’s authority to operate this device.  
3M Touch Systems is not responsible for any radio or television interference caused by  
using other than recommended cables and connectors or by unauthorized changes or  
modifications to this equipment.  
CE Conformity for Europe  
The device complies with the requirements of the ECC directive 89/336/EEC as amended  
by 92/31/EEC and 93/68/EEC Art.5 with regard to “Electromagnetic compatibility”, and  
73/23/EEC as amended by 93/68/EEC Art.13 with regard to “Safety”.  
3M Touch Systems Proprietary Information  
 
M170 Base Plate Mounting Template  
( Drawn actual size)  
3M Touch Systems Proprietary Information  
Rear Edge of  
Base Not Shown  
Drill 4 Mounting Holes  
0.178" (4.5 mm) Dia.  
5.71" (145 mm)  
Place this template on mounting surface and drill four holes as shown for mounting screws.  
The screw heads must be smaller than 0.39" (10 mm) and larger than 0.21" (5.5 mm).  
Adjust height of screw heads to securely lock monitor in place.This height is about 0.178" (4.5 mm).  
3.74" (95 mm)  
0.21" (5.5 mm)  
0.39" (10 mm)  
Locking  
Mechanism  
Receptacle  
0.70" (17.8 mm)  
Front Edge  
of Base  
3M Touch Systems Proprietary Information  

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