Installation & Operation
Instructions
Model:
VRTIKL-AU
FREESTANDING STOVE
AUSTRALIAN GAS ASSOCIATION CERTIFIED
Certificate Number: 7153
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
WARNING
WARNING: If the information in these
instructions is not followed exactly, a fire
or explosion may result causing property
damage, personal injury, or death.
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during
operation and cool down.
• Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
• Keep children away.
• CAREFULLY SUPERVISE children in same room as
appliance.
• What to do if you smell gas
• Alert children and adults to hazards of high temperatures.
• Do NOT operate with protective barriers open or
removed.
- Do not try to light any appliance.
- Do not touch any electrical switch. Do not
use any phone in your building.
• Keep clothing, furniture, draperies and other combustibles
away.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
Installation and service of this gas stove should be
performed by qualified personnel.
- If you cannot reach your gas supplier, call
the fire department.
• Installation and service must be performed
by a qualified installer, service agency, or the
gas supplier.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Gas Information
5
A. Gas Pressure Requirements
B. Gas Connection
Pressure requirements for VRTIKL-AU Stoves are shown
in Table 1 below.
Note: Have the gas supply line installed in accordance with
local building codes by a qualified installer approved and/or
licensed as required by the locality.
Two taps are provided on the right hand side of the gas
control for a test gauge connection to measure the inlet
and outlet pressures. See Section 10: Maintaining and
Servicing the Appliance.
Note: Before the first firing of the stove, the gas supply line
should be purged of any trapped air.
The stove and its individual shut-off valve must be dis-
connected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 60 mbar.
Leak test all gas line points and the gas control valve prior
to and after starting the gas stove.
If the stove must be isolated from the gas supply piping
system by closing an individual shut-off valve, it must be
of the handle-less type.
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
WARNING
Fire Risk
Fire Risk.
Asphyxiation Risk
Explosion Hazard.
• Check all fittings and connections.
• Do not use open flame.
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 6 kPa.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available,
non-corrosive leak check solution. Be sure
to rinse off all leak check solution following
testing.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 6kPa..
Fittings and connections may have loosened
during shipping and handling.
Table 1
Natural Gas
Minimum Inlet Pressure 1.13 kPa
Outlet Pressure .80 kPa
Max. Gas Consumption 26.7 mJ
Burner Injector 2.53 mm
Propane
2.75 kPa
2.40 kPa
24.5 mJ
1.45 mm
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Electrical Information
6
A. Ignition System Wiring
WARNING
Shock hazard.
• This gas stove is equipped with an electronic ignition
system which operates on a 6 volt system.
• Replace damaged wire with type 105º C rated
wire.
• The batteries are located within the ignition module
which is located behind the glass door assembly.Awiring
diagram is shown in Figure 7.1.
• Wire must have high temperature insulation.
• The ignition module requires four AA batteries (not
included).
CAUTION
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
CAUTION
Battery polarity must be correct or module damage will
occur.
FLAME SPARKER/
SENSOR
VALVE
PILOT
REMOTE
IGNITION MODULE
6VDC
CONTROL
ANT.
ON/OFF
WALL SWITCH
IGNITION
MODULE
(6V)
BATTERY PORT
(4 AA BATTERIES)
THERMOCOUPLE
BLOCK
(CONNECTED TO
BACK OF VALVE)
ON/OFF
SWITCH
VALVE
PILOT GAS LINE
CONNECTED TO
BACK OF VALVE
Figure 6.1 Electronic Ignition Wiring Diagram
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Appliance Setup
7
A. Remove Glass Door
D. Leveling and Lagging Down the Appliance
Remove the front door assembly by pulling bottom of front
away from gas stove and lifting it off of the hooks on top of
the stove. Set door assembly aside.
SECURING THE GAS STOVE
IS REQUIRED.
WARNING
B. Remove Shipping Materials
Fire Risk.
Remove shipping materials from inside or underneath the
firebox.
Odor Risk.
Tipping Risk
The gas line is shipped inside back panel. To access the
gas line remove the top plate from the gas stove. Remove
and retain the two Allen head screws that hold the back
panel in place. Replace panel when finished.
• Install gas stove on a stable, level platform/
floor strong enough to support gas stove
without tipping.
• USE wood flooring, ceramic tile, brick hearth
or high pressure laminate flooring applied
directly over the sub-flooring material.
ALLEN HEAD SSCREWS
LEVELING
SCREWS
LAG BOLT
HOLE
Figure 7.1
C. Unbolting Appliance from the Pallet
The gas stove is bolted and screwed to the pallet for ship-
ping. Use a 1/2 in. socket to remove the bolt in center of
bottom plate. Use a Phillips screwdriver to remove the
two screws in the front of the bottom plate and the two
screws holding the metal strap across the back of the gas
stove. Refer to Figure 7.2 for locations.
Figure 7.3
After unbolting the gas stove from the pallet, insert two
1/4 20 x 1-1/2 (or equivalent) counterscrews.
Figure 7.2
Using pliers, adjust the counterscrews to level the gas
stove.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
F. Top to Rear Flue Conversion
CLEARANCE
HOLE
KIT CONTENTS: Top cover (without hole);
Back panel (with hole).
1. Remove the front door assembly by pulling bottom
of front away from gas stove and lifting it off of the
hooks on top of the gas stove. Set door aside.
ON TOP OF APPLIANCE:
2. Remove the top plate with hole and discard. (Figure 7.7)
Figure 7.4
The manufacturer recommends securing the lag bolt
from the component bag in the center hole in the bottom
plate (clearance hole). This bolt will help to prevent tip-
ping forward.
Figure 7.7
3. Remove and retain the Allen head screws that hold
the solid back panel in place (Figure 7.8). Remove
and discard the solid back panel.
Figure 7.5
Using pliers, adjust the counter screws to level the gas
stove.
INNER EXTENNSIONN COLLAR
DV ADAPTER
E. Accessories
Install approved accessories per instructions included
with accessories.
WARNING
ALLENHEAD
SCREWS
Shock or fire risk.
Use ONLY optional accessories approved for
this appliance.
Figure 7.8
• Using non-listed accessories voids warranty.
• Using non-listed accessories may result in a
safety hazard.
4. Remove the inner extension collar (Shown in Figure
7.8) and set aside.
• Only Hearth & Home Technologies approved
accessories may be used safely.
5. Remove the four screws from the DV adapter collar
(Figure 7.8). Set aside DV adapter collar and
screws.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
ON BACK OF APPLIANCE:
ON TOP OF APPLIANCE:
6. Remove the four screws from the cover plate on rear
of gas stove. Set cover plate aside. Retain screws.
(See Figure 7.9). Attach DV adapter collar in its
place. Install the inner extension collar.
8. Install the new back panel (without hole) to the rear of
gas stove. Replace the Allen head screws removed
in Step 3 to hold the back panel in place.
9. Install the new top as shown in Figure 7.11.
INNER EXTEENSION COLLAR
Figure 7.11
Figure 7.9
7. Install the cover plate with gasket to the top of gas stove
with screws previously removed (Figure 7.10).
Figure 7.10
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
G. Positioning the Logs
While still breakable, the logs do not become fragile until
after the gas stove is burned and they have cured. After
curing, any handling must be done with care as breakage
can easily occur.
PLEASE NOTE: Logs have been designed to work
specifically with the burner of this gas stove. Exact
placement will ensure proper operation of your gas
stove.
Figure 7.15
Locate log #2 over the pin in log #1 and into notch in log
#1. Lean the log back toward the left corner of the fire-
box.
H. Placing Mineral Wool
Figure 7.13
WARNING
Explosion Risk.
• Follow ember placement instructions in manual.
• Do NOT place embers directly over burner ports.
• Replace ember material annually.
Improperly placed embers interferes with proper burner
operation.
Figure 7.16
Figure 7.14
Apply 15 mm size pieces sparingly along ports as shown.
Do not block ports.
Place log #1 into the cradle in the burner. Lean the log
back towards right corner of firebox.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Operating Instructions
8
A. Before Lighting Appliance
WARNING
Read this entire manual prior to using the appliance.
Failure to follow the instructions may result in property
damage, bodily injury, or even death.
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
• Remove all shipping materials from inside and/or
underneath the firebox.
Glass and other surfaces are hot during operation and cool
down.
•
•
Keep children away.
• Review proper placement of logs and mineral wool.
• Check the wiring.
CAREFULLY SUPERVISE children in same room as appli-
ance.
• Check the baffle adjustment.
•
•
•
Alert children and adults to hazards of high temperatures.
Do NOT operate with protective barriers open or removed.
• Ensure that there are no gas leaks.
Keep clothing, furniture, draperies and other combustibles
away.
• Ensure that the glass is sealed and in the proper
position.
• Ensure that the flow of combustion and ventilation air is
not obstructed (front grilles and flue terminations).
WARNING
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
the owner’s information manual provided with this appliance.
For assistance or additional information consult a qualified
installer, service agency or the gas supplier.
WARNING
Glass door must be in place when
appliance is operating.
Risk of:
• Combustion Fumes
• Fire
Do NOT operate appliance with glass
door removed.
WARNING
• Open viewing glass for servicing only.
Do NOT use this appliance if any part has been under water.
Immediately call a qualified service technician to inspect the
appliance and to replace any part of the control system and
any gas control which has been under water.
• Glass door MUST be in place and sealed before operating
appliance.
• Only use glass door certified for use with appliance.
• Glass replacement should be done by qualified technician.
WARNING
WARNING
Risk of Fire
Risk of Fire
Risk of Burns
Risk of Burns
• Do not place articles on or against this
appliance.
• Do not remove guard. The guard is fitted
to this appliance to reduce the risk of fire
or injury from burns and no part of it should
be permanently removed. For protection of
young children or the infirm, a secondary
guard is required.
• Do not use or store flammable materials near
this appliance.
• Do not spray aerosols in the vicinity of this
appliance while it is in operation.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
B. Lighting the Appliance
Electronic Ignition
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS
WARNING: If you do not follow these instructions
exactly, a fire or explosion may result causing property
damage, personal injury or loss of life.
1. This heater is equipped with an igni-
tion device which automatically lights
the burner. Do not try to light the
burner by hand.
A. This heater is equipped with an
•
•
Do not touch any electric switch; do
not use any phone in your building.
electronic pilot ignition device
which automatically lights the
burner. Do not try to light the
burner by hand.
Immediately call your gas supplier
from a neighbor’s phone. Follow
the gas supplier’s instructions.
2. Wait five (5) minutes to clear out any
gas. Then smell for gas, including
near the floor. If you smell gas, STOP!
Follow “B” in the Safety Information
located on the left side of this page. If
you don’t smell gas, go to next step.
B. BEFORE LIGHTING, smell all
around the heater area for gas.
Be sure to smell next to the floor
because some gas is heavier than
air and will settle on the floor.
•
If you cannot reach your gas sup-
plier, call the fire department.
C. Do not use this fireplace if any part
has been under water. Immediately
call a qualified service technician to
inspect the heater and to replace
any part of the control system and
any gas control which has been
under water.
WHAT TO DO IF YOU SMELL
GAS
•
Do not try to light any appliance.
WARNING: CAUTION:
Improper installation, adjustment, Hot while in operation. Do not touch.
alteration, service or maintenance Keep children, clothing, furniture,
can cause injury or property dam- gasoline and other liquids having
age. Refer to the owner’s information flammable vapors away.
3. To light the burner, simultaneously
press the star
and up
arrow
buttons on the remote control until a
short acoustic signal confirms the start
sequence has begun.
manual provided with this fireplace.
4. Ifthe heater will not operate, check the
batteries then follow the instructions
“To Turn Off Gas to Heater” and call
your service technician or gas sup-
plier.
Do not operate the heater with
This heater needs fresh air for safe panel(s) removed, cracked or bro-
operation and must be installed so ken. Replacement of the panel(s)
there are provisions for adequate should be done by a licensed or
combustion and ventilation air.
qualified service person.
If not installed, operated, and main-
tained in accordance with the man-
ufacturer’s instructions, this product
could expose you to substances in
fuel or fuel combustion.
NOT FOR USE
TO TURN OFF
WITH SOLID FUEL
GAS TO HEATER
For use with natural or propane
gases.
1. Push the ‘OFF’ button on remote.
Keep burner and control compart-
ment clean. See installation and
operating instructions accompany-
ing heater.
2. Remove batteries from receiver.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
C. After Appliance is Lit
CAUTION
Initial Break-in Procedure
• Prevent accidental appliance operation when not
attended.
When you light the appliance, you may notice that it pro-
duces heat which does have an associated odor or smell.
If you feel this odor is excessive it may require the initial
three to four hour continuous burn on high followed by a
second burn up to 12 hours to fully drive off any odor from
paint and lubricants used in the manufacturing process.
Condensation of the glass is normal.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
CAUTION
NOTE: The appliance should be run three to four hours
on the initial start-up. Turn it off and let it cool completely.
Remove and clean the glass. Replace the glass and run
the appliance for an additional 12 hours. This will help to
cure the products used in the paint and logs.
Smoke and odors released during initial operation.
•
•
•
Open windows for air circulation.
Leave room during initial operation.
Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
During this break-in period it is recommended that some
windows in the house be opened for air circulation. This will
help avoid setting off smoke detectors, and help eliminate any
odors associated with the appliance’s initial burning.
WARNING
Fire Hazard.
WARNING
Keep combustible materials, gasoline and
other flammable vapors and liquids clear of
appliance.
Fire Risk.
High Temperatures.
• Do NOT store flammable materials in the
appliance’s vicinity.
Keep combustible household items away from
appliance.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fluid or similar liquids in this
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Combustible materials may ignite.
• Keep furniture, draperies away from
appliance.
D. Frequently Asked Questions
ISSUE
SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the gas stove warms,
this condensation will disappear.
Blue flames
This is a result of normal operation and the flames will begin to yellow as the gas stove
is allowed to burn for 20 to 40 minutes.
Odor from gas stove
When first operated, this gas stove may release an odor for the first several hours.
This is caused by the curing of the paint and the burning off of any oils remaining from
manufacturing.
Film on the glass
Metallic noise
This is a normal result of the curing process of the paint and logs. Glass should be
cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the
manufacturing process. A non-abrasive cleaner such as gas stove cleaner may be
necessary. See your dealer. Ensure glass has cooled before cleaning.
Noise is caused by metal expanding and contracting as it heats up and cools down,
similar to the sound produced by a furnace or heating duct. This noise does not affect
the operation or longevity of the gas stove.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Maintaining and Servicing Appliance
9
Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified
service technician should perform an appliance checkup at the beginning of each heating season.
WARNING
WARNING
Annual inspection by qualified technician recommended.
Risk of injury or property damage.
Before servicing:
Check:
• Condition of glass, glass assembly and glass seal.
• Obstructions of combustion and ventilation air.
• Burner ignition and operation.
• Burner air shutter adjustment
• Gas connections and fittings.
• Obstructions of termination cap.
• Turn off gas.
• Remove batteries from remote control to disable it.
• Ensure appliance is completely cooled.
After servicing:
• Replace any screen or barrier that was removed.
• Reinstall and reseal any flueing removed for servicing.
• Replace batteries in remote control.
Clean:
• Glass
• Air passageways, grilles,
control compartment
• Burner, burner ports
Risk of:
• Fire
A. Front Door Glass Assembly Removal
Remove the front door assembly by pulling bottom of
front away from gas stove and lifting it off of the hooks
on top of the gas stove (see Figure 8.18).
• Delayed ignition or explosion
• Exposure to combustion fumes
• Odors
CAUTION
Handle glass assembly with care.
NOTE: Clean glass after initial 3-4 hours operation.
Longer operation without cleaning glass may
cause a permanent white film on glass.
When cleaning glass door:
• Avoid striking, scratching or slamming glass.
• Do NOT use abrasive cleaners.
• Use a hard water deposit glass cleaner on white film.
• Do NOT clean glass when hot.
• Turn off appliance after 3-4 hours of operation and
ALLOW TO COOL.
• Remove and clean glass assembly.
• Replace glass assembly and operate appliance for
additional 12 hours.
Refer to maintenance instructions.
Figure 8.18
WARNING
Inspect external vent cap regularly.
• Ensure no debris blocks cap.
• Combustible materials blocking cap may ignite.
• Restricted air flow affects burner operation.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
B. Maintenance Tasks
Inspect
Maintenance Tasks
Doors
1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to air flow.
3. Verify maintenance of proper clearance to combustible household objects.
1. Inspect gasket seal and its condition.
Gasket Seal, Glass
Assembly and Glass
2. Inspect glass for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame, Replace as necessary.
4. Verify that latches engage properly and glass attachment components are intact and operat-
ing properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be
removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these
areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace gas stove if firebox has been perforated.
Firebox
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if
necessary.
3. Replace ember material with new 15 mm pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting and other flame problems.
6. Inspect orifice for soot, dirt or corrosion.
7. Verify manifold and inlet pressures. Adjust regulator as required.
8. Inspect pilot flame strength. Clean or replace orifice as necessary.
9. Inspect thermocouple sensor rod for soot, corrosion and deterioration. Clean with emery
cloth or replace as required.
10. Verify millivolt output. Replace as necessary.
Flueing
1. Inspect flueing for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks,
fences or sheds) has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
1. Verify operation of remote.
Remote Control
2. Replace batteries in remote transmitters and battery-powered receivers.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Troubleshooting
10
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
A. Electronic Ignition System
Symptom
Possible Causes
Corrective Actions
1. No transmission, motor
Receiver must learn
new code.
Press and hold the receiver’s reset button until you hear 2 acoustic
signals. After the second longer acoustic signal, release the reset
button and within the subsequent 20 seconds, press the down arrow
on the remote handset until you hear an additional long acoustic
signal confirming the new code is set.
does not turn.
A.
2. No ignition. No tone.
Receiver
Replace receiver and reprogram code.
A.
A.
3. No ignition; one 5 sec-
onds continuous tone
(7 shorts beeps might
be heard prior to the 5
seconds tone).
ON/OFF switch is in
OFF position.
Loose wire.
Push switch to ON position.
Secure wire.
B.
C.
Receiver.
Replace receiver and reprogram.
Bent pins on 8 wire
connector.
Straighten pins on 8 wire connector.
D.
E. Valve.
Replace valve.
4. No pilot flame and con-
Air in the pilot supply
line.
Thermocouple circuit
wired incorrectly.
No spark at pilot
burner.
Purge the line or start ignition several times.
A.
B.
trol continues to spark.
Check polarity of the thermocouple wires.
Check spark gap, check wiring connection. Check for spark in loca-
tion along cable.
Replace valve. Do not over tighten.
C.
D.
E.
Valve.
Over tightened ther-
mocouple interrupter.
Replace valve and thermocouple interrupter.
F. Receiver.
Receiver.
Replace receiver and reprogram code.
Replace receiver and reprogram code.
5. Pilot is lit and control
continues to spark. Valve
shuts off after 10-30
seconds. Valve operates
manually.
A.
6. Pilot is lit, sparking stops
if a flame is present.
Valve shuts off after 10-
60 seconds. Valve does
not work manually.
A. Thermocouple.
Replace thermocouple.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet
regulator if necessary.
Low inlet pressure to
B.
C.
valve.
Valve.
Replace valve. Do not tighten the thermocouple interrupter.
7. 3 short beeps while the
motor turns.
Batteries are low.
Replace batteries - quality alkaline recommended. WARNING: Cre-
ating an electrical short between the batteries/battery box and metal
parts of the appliance may render the receiver inoperable.
Turn Manual override know to ON position.
A.
8. Pilot flame lights but
there is no main gas
flow.
Manual override
A. know (if equipped) is
in MAN position.
Valve turned don to
pilot flow.
Turn flame to high fire by pressing up button on remote handset.
B.
Low inlet pressure to
valve.
Confirm sufficient inlet pressure to the valve. Adjust or replace inlet
regulator if necessary.
C.
D. Valve.
Correct gas supply.
A.
Replace valve.
9. Pilot sparks, but pilot will
Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits, inlet pressure must not
exceed 5 kPa.
not light.
Ignitor gap is too
large.
Verify that spark gap from ignitor to pilot hood is .43 cm.
B.
Module is not
grounded.
Verify module is securely grounded to metal chassis of stove.
C.
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Reference Materials
11
A. Appliance Dimension Diagram Without Stone Surround
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
A
C
B
D
Height includes 9.53 mm hearth pad.
E
F
I
G
Hearth Pad
H
A
B
C
D
E
F
G
H
I
Millimeters
479
1045
1035
403
76
181
762
733
867
Figure 11.1 Appliance Dimensions
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
B. Appliance Dimension with Stone Surround Diagram
A
B
D
F
E
C
Hearth Pad
Height includes 9.53 mm hearth pad.
G
Height includes 9.53 mm hearth pad.
A
B
C
D
E
F
G
Millimeters
753
620
768
83
428
867
1126
Figure 11.2 Appliance Dimensions with Stone Surround
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Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
C. Flue Components List
COMPONENTS
Ceiling Support / Wall Thimble, Black
150 mm Pipe Length, Black
220 mm Pipe Length, Black
310 mm Pipe Length, Black
600 mm Pipe Length, Black
910 mm Pipe Length, Black
1210 mm Pipe Length, Black
280 - 370 mm Pipe Length, Black
310 - 430 mm Pipe, Adjustable, Black
90 degree Elbow, Black
150 mm Pipe
656-230
908B
907B
906B
904B
903B
902B
911B
912B
990B
SL-06D
SL-09D
SL-12D
SL-24D
SL-36D
SL-48D
SL-90D
SL-SCD
SL-FCD
SL-FWD
SL-PSD
DRC-RADIUS
HTI-DV-WT
220 mm Pipe
310 mm Pipe
600 mm Pipe
910 mm Pipe
1210 mm Pipe
90 degree Elbow
Storm Collar
Ceiling Firestop
Wall Firestop
Pipe Support Strap
Decorative Radius Cover
Slim Line Heat Shield
TERMINATION KITS
Trapezoid Termination Kit 197 mm - 280 mm, 2 Firestops
Vertical Termination Cap - High Wind
SLK-01TRD
SLK-991DA
35
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
D. Service Parts
VRTIKL-AU
Beginning Manufacturing Date: July 2007
Ending Manufacturing Date: ______
Service Parts Diagram
VRT-GY-N-AU, VRT-BZ-N-AU
VRT-GY-P-AU, VRT-BZ-P-AU
1
2
19
20
3
4
5
6
7
8
18
9
10
17
16
15
Log Set Assembly
14
13
11
12
Part number list on following page.
36
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
Service Parts
VRTIKL-AU
Service Parts List
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers’ VIP site. When ordering, supply
serial and model numbers to ensure correct service parts.
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
7031-033
2123-012
7031-013
200-2470
7000-162
460-0610
2123-027
2123-004
2123-124
2123-120
2123-005
2123-028
2123-016
2123-002
2123-003
2098-143
2098-142
2098-148
7031-023
386-122A
2123-026
7031-021
7010-159
7010-160
2123-015
7000-194
2123-157
REM-DLX-CE
WSK-DLX-CE
PAL-GLS-GY
PAL-GLS-BZ
HP-PAL-GY
HP-PAL-BZ
GFK-240V
2098-144
546-251A
TR-VRT-AU
TUPP-12
Log Set Assembly
Removable Top
1
2
3
4
5
6
7
Top Assembly
Adaptor 4 inch flue collar
DV Adaptor
Adaptor Gasket
Side Assembly Left
Firebox Assembly
Heat Shield
8
9
Latch Assembly Upper
Glass Frame Assembly
Front Door Assembly, Bronze
Front Door Assembly, Gray
Firebox Bottom Assembly N
Firebox Bottom Assembly P
10
11
12
13
14
15
16
17
18
19
20
Control Cable, 8 Pin Connector
Control Module
Control Wire
Access Door assembly
Latch Assembly Lower
Side Assembly Right
Back Panel Assembly
Cover Plate
Cover Plate Gasket
Bottom Plate Assembly
Blower Bracket
Air Deflector
Multi-Function Remote
Multi-Function Wall Switch
Front Glass, Gray
Front Glass, Bronze
Hearth Pad, Gray
Hearth Pad, Bronze
Blower With Rheostat
Adaptor Plug 240V-6V
Power Cord-240V
Top Vent Conversion Kit
Touch Up Paint (Pewter)
Conversion Kit (N to P)
Conversion Kit (P to N)
Pilot Orifice N
N2P-VRT-AU
P2N-VRT-AU
2098-518
2098-512
Pilot Orifice P
Additional service part numbers may appear on following page.
37
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
VRTIKL-AU
Service Parts
Beginning Manufacturing Date: July 2007
Ending Manufacturing Date: ______
Valve Assembly Parts List
Valve Assembly
1
2
3
4
5
13
7
6
8
12
11
10
9
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on your dealers’ VIP site. When
ordering, supply serial and model numbers to ensure correct service parts.
ITEM
DESCRIPTION
SERIAL #
PART NUMBER
7031-282
2098-050
2098-051
7031-280
7031-279
582-839
1
Log Bracket
Pilot Assembly N
Pilot Assembly P
Pilot Bracket
2
3
4
Burner Support
Orifice N (#39C)
Orifice P (.057C)
Valve Bracket
Burner N
5
6
7
582-057
2111-186
2123-017
2123-022
2123-126
2098-145
2098-130
2098-131
2098-146
2098-022
7000-156
Burner P
8
9
Burner Shelf
Switch Assembly, Maxitrol
Valve N
10
Valve P
11
12
13
Thermocouple Block
Flex Gas Connector
Flex Tube Assembly
38
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
E. Warranty Policy
HEAT & GLO
LIMITED 10 YEAR WARRANTY
In order to presumptively establish the dates to which your HEAT & GLO Limited Warranty runs, you must mail the
completed warranty card to HEAT & GLO, 20802 Kensington Boulevard, Lakeville, MN 55044, USA, within 60 days
of the date of the stove installation. If you fail to do so, you may be required to prove the date of installation before
warranty work can be performed.
The warranty exclusions and limitations of liability are effective upon installation of the stove.
Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies, Inc. (“HEAT &
GLO”) extends the following warranty with respect to HEAT & GLO.
If HEAT & GLO is reasonably satisfied that any part or portion of the stove covered by this Limited Warranty is defec-
tive in material or workmanship under normal use and service as described in the User’s Manual, HEAT & GLO will
take the following actions:
1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs
are covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The
decision whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty
does not cover components broken during shipping, misuse or careless handling. HEAT & GLO shall not be
responsible for any indirect, incidental, or consequential damages or for any costs other than those incurred by
HEAT & GLO to repair or replace the defective component. If components (including venting) other than factory
approved components are used, all warranty and liability on the stove is voided. Defects reported after the first
year will not be covered by warranty unless they fall within the purview of paragraph 2 or 3 below.
2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply
replacement parts at the current wholesale price: defective electrical or manual components, optional compo-
nents or accessories, and glass panels (not including glass panels broken during misuse or careless handling).
HEAT & GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be
liable for any indirect, incidental or consequential damages.
3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from the
date of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s
sole discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for
any costs other than those incurred by HEAT & GLO to repair or replace the defective component.
This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty
problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price
of the product to you.
Products made by other manufacturers, whether sold with the stove or added thereafter, are NOT covered by this
Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited
Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation
Instructions. Furthermore, the Limited Warranty will be void if the stove is not operated, at all times, according to
the User’s Manual furnished with the stove. Any service work must be performed by authorized service representa-
tives.
EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE
FIREPLACE PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow
exclusion of indirect damages, those limitations or exclusions may not apply to you. You may also have additional
rights not covered in this Limited Warranty.
HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications and
prices. It also reserves the right to discontinue styles and products.
Please complete this information and retain this warranty in a safe place for future reference:
Installation Date:_______ Model #_________ Serial #__________ Installing Contractor:__________________
39
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
F. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies, Inc.
20802 Kensington Boulevard
Lakeville, MN 55044, USA
CAUTION
Do NOT discard this manual.
•
•
•
Important operating and maintenance
instructions included.
Read, understand and follow these instruc-
tions for safe installation and operation.
Leave this manual with party responsible
for use and operation.
Please contact your Heat & Glo dealer
with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
For Service or Replacement Parts Contact:
Melbourne
Perth
Sydney
Jetmaster
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
10 Martin Avenue
Arncliff 2205
(02) 9597-7222
Your Records for Model:
VRTIKL-AU Balanced Flue Gas Appliance
DEALERSHIP WHERE PURCHASED:
SERIAL NUMBER:
DATE PURCHASED:
DATE INSTALLED:
___________________________
___________________________
___________________________
_________________________________________________________________
___________________________________________________________________
___________________________________________________________________
DEALER TELEPHONE: ________________________
THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS:
(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983,
5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551,
6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408; (Australia) 543790;586383; (Mexico) 97-0457; (New Zealand) 200265;
or other U.S. and foreign patents pending.
40
Heat & Glo • VRTIKL-AU • 2123-900 • 7/07
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