ooma Ooma Telo VoIP Gateway 2 x RJ 45 Fast Ethernet 100 0201 100 User Manual

®
Ooma Telo Package Contents  
Quick Start Guide  
Ethernet Cable (7 ft)  
AC Adapter (6 ft)  
Ooma Telo  
a
b
Getting Started  
Have a Question or Need Assistance?  
Here is where you can look for help:  
Installing Ooma is easy! In fact, most users are up and  
calling in less than 15 minutes. This guide will walk you  
through setting up your Ooma Telo and introduce the  
basics of using your Ooma service.  
Knowledge base: www.ooma.com/support  
Community forum: www.ooma.com/forums  
Live Customer Care: 1-888-711-OOMA (6662)  
Step 1  
Go to  
700-0112-302  
Power On  
Activate Online  
Step 4  
Step 1  
Power Outlet  
Begin by activating your Ooma Telo device online.  
Locate the seven-digit activation code printed  
on the bottom of the Telo.  
Next, navigate a web browser to:  
The activation wizard will guide you through:  
• Selecting a phone number  
• Registering your 911 address  
• Adding billing information  
b
• Creating your My Ooma account  
Plug in your Ooma Telo  
If your device requires a software upgrade,  
the Ooma logo will blink purple while it is  
downloading the newest version.  
Plug the provided AC adapter  
port. It is normal for the lights on the Telo to blink for a  
couple of minutes while it boots up.  
into the POWER  
b
You’ll receive an email confirmation once  
your device is activated.  
!
This may take 5-10 minutes depending on the speed of  
your Internet connection. Do not unplug the Telo while  
it is upgrading. It will automatically reboot after the  
upgrade is complete.  
The Ooma logo and all the keys will turn solid blue  
once the device is ready to be used. Pick up the phone  
and listen for the musical Ooma dialtone to confirm  
that your set up is complete.  
Step 2  
Go to  
Connect To Your Router  
Congratulations, You’re Done!  
Step 2  
Place your first phone call  
Pick up the phone you connected to the Ooma Telo  
and dial just like you always do. Call a friend  
or family member and experience firsthand the quality  
of Ooma PureVoice™ technology. While you are at it,  
you might want to tell them about Ooma!  
Router  
Set up your voicemail  
Initializing your voicemail account takes only a few  
minutes. To get started, pick up the phone connected  
to the Ooma Telo and press the  
key on the Telo.  
The system will walk you through configuring your  
account and recording a personal greeting.  
a
Check out My Ooma  
Connect the Ooma Telo to your Router  
Alternative Setup Options  
Access your online control panel at my.ooma.com.  
Here you’ll unlock the capabilities of your system:  
a
Using the included Ethernet cable  
, connect the  
While we recommend that you begin with this  
setup, the Ooma Telo is flexible enough to fit into  
any home network. Please see the back side of  
this guide for other network installation options.  
TO INTERNET port of the Telo to an open Ethernet  
port on your router.  
• Check voicemail and call logs  
• Configure preferences and set up advanced features  
• Purchase additional services and add-ons  
And much more! The first time you log in, our Setup  
Wizard will help you configure our most popular features.  
Step 3  
Go to  
Connect Your Phone  
What’s Next?  
Step 3  
Transfer your phone number  
In most areas, you can port your existing phone number to Ooma for a one-time fee. You must  
maintain phone service with your current provider until the porting process is completed, which  
usually takes about 3-4 weeks. To check availability, to learn more, or to get started, please visit:  
my.ooma.com/port  
Explore Ooma Premier™  
Ooma Premier is a bundle of enhanced calling features that will get your home phone service  
firing on all cylinders! Each Ooma Telo includes a free trial of Ooma Premier, giving you the  
chance to test drive more than 25 premium calling features.  
See the Ooma Premier section for an overview of our most popular features. To learn more  
about all the features and benefits included in a subscription to Ooma Premier, go to:  
Corded or  
Cordless Phone  
my.ooma.com/premier  
More information  
on the other side  
Plug your phone into the Ooma Telo  
Using your existing phone cable, plug your corded phone or cordless  
phone base station into the PHONE port.  
Step 4  
Go to  

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