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Get started
All you need to know to get going with your
®
BlackBerry Bold™ 9650 smartphone.
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Your BlackBerry Bold 9650
Lock button
Lock the keyboard
Volume keys
Adjust the volume
Menu key
Open the menu in
an application
Escape key
Move back a screen
Close a menu
End/Power key
Send key
Open the phone
Call a highlighted
phone number
End a call
Turn the device on or off
Return to the Home screen
Micro-USB Port
Trackpad
Slide your finger to
move around a screen
Click (press) to select
an item
Backspace/Delete key
Enter key
Alt key
Type the alternate
character on a key
Speakerphone key
Turn speakerphone
on or off during a call
Shift keys
Capitalize letters
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Get Your Device Ready
Insert the Battery
1. Press and hold the release button on the back of your device and
slide off the battery cover.
2. Insert the battery so that the metal contacts on the battery align with
the metal contacts on your BlackBerry device, and press down to
secure the battery. (If the battery has sufficient charge, your device
should turn on automatically.)
3. Slide the plastic notches on the battery cover into the slots at the top
of the device and press down until the battery cover clicks into place.
Charge the Battery
1. Connect the small end of the travel charger to the micro-USB port on
the right side of your BlackBerry device.
2. Depending on the type of travel charger that you received with your
BlackBerry device, slide the plug blade attachment into the power
adapter or pull the plug blades down.
3. Plug the power adapter into a power outlet.
Note: Before using your BlackBerry device or any accessories provided with the device, please read
the Safety and Product Information section in the Basics Guide, which is printed and included in the box.
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You can also find it on the BlackBerry UserTools CD.
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Activate Your Device
Activate Your Device
If you bought your device at a Sprint Store, it is probably activated
and ready to use.
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If you received your device in the mail, and it is a new Sprint
account or a new phone number, it is designed to activate
automatically when you first turn it on. To confirm your activation,
make a phone call.
If you received your device in the mail and you are activating
a new phone for an existing number on your account, go to
sprint.com/activate and follow the instructions.
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When you have finished, make a phone call to confirm your
activation. If your device is still not activated or you do not have
access to the Internet, contact Sprint Customer Service at
1-888-211-4727 for assistance.
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Complete the Setup Wizard
Complete the Setup Wizard
The setup wizard is designed to help you learn about
navigation and typing, change options to personalize your
®
BlackBerry device, set up wireless and Bluetooth
connections, and set up one or more supported email
addresses.
To complete the setup wizard, follow the onscreen instructions.
Slide your finger on the trackpad to highlight options and click
(press) the trackpad to continue.
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If you choose not to complete the setup wizard right away,
you can access it anytime through the Setup folder.
1. From the Home screen, press
(the Menu key), click
Setup ( ), and then click Setup Wizard ( ).
2. Highlight a category and click the trackpad to continue.
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Make a Phone Call
Make Your First Phone Call
1. From the Home screen or the phone screen, enter a phone
number using the numbered keys on the left side of the
keyboard. (If you make a mistake while dialing, press the
Backspace/Delete key to erase.)
2. Press
(the Send key) to place the call.
3. When you’re finished, press
(the End/Power key).
Answer a Phone Call
To answer an incoming call press
(the Send key).
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Voicemail
Set Up YourVoicemail
You should set up your voicemail and personal greeting as soon
as your device is activated. Always use a passcode to protect
against unauthorized access.
1. From the Home screen or the phone screen, press and hold
.
2. Follow the system prompts to create your passcode and record
your name and greeting.
Retrieve YourVoicemail
From your BlackBerry device:
From the Home screen or the phone screen, press and hold
If prompted, enter the passcode to access your voicemail.
.
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From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press
3. Enteryour passcode.
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Contacts
Add a Contact
1. From the Home screen, click Contacts ( ), press
, and then
click New Contact.
2. Type the contact information, click the trackpad, and then click Save.
Retrieve a Phone Number
1. From the Home screen, click Contacts ( ).
2. Slide your finger up or down the trackpad to scroll through entries,
or use the keyboard to enter the first few letters of an entry.
3. To display an entry, highlight it and click it. To call an entry, highlight
it and press
. (If there is more than one number saved to the
entry, you will see a pop-up message. Click the numberyou want
to call.)
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Messaging
Sending Email
The setup wizard takes you through the necessary steps to set
up supported email accounts on your device. You can also click
Email Settings ( ) in the Setup ( ) folder to adjust your
settings. See your Basics Guide and User Guide for details.
1. From the Home screen, click Messages ( ) and then press
.
2. Click Compose Email and then enter an email address or a
contact name.
3. Type the message, click the trackpad, and click Send.
To attach a picture, video, or other type of file, before clicking
Send, click the trackpad, press > Attach File, select a
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location, and click on a file to attach it. (You may be prompted to
select a file size before continuing.)
Sending Text Messages
1. From the Home screen, click SMS And MMS ( ) and then
press > Compose SMS.
2. Enter a wireless phone number or email address or begin
entering a contact name and click the contact.
3. Type a message, press
, and then click Send.
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Sprint Worldwide Wireless Service
Activating Sprint Worldwide Service
Before using your BlackBerry device internationally in global
roaming mode, you must activate Sprint Worldwide service.
For additional information on Sprint Worldwide services and
availability, visit sprint.com/sww.
Activating Global Roaming Mode
Your BlackBerry device is designed to enter global roaming
mode automatically when you activate your Sprint Worldwide
service. If you need to reset your global roaming options, use
the Manage Connections menu.
1. From the Home screen, click Manage Connections ( ) >
Mobile Network Options.
2. Click the option next to Network Technology and then
click Global.
3. Press
to return to the Home screen.
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Manage Your Account
make a payment, see your bills, enroll in online billing
check minute usage and account balance
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see or modify the details of your Sprint service plan
get detailed instructions and download content
From Your Sprint Phone
press
press
press
to check minute usage and account balance
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to make a payment
to access a summary of your Sprint service
plan or get answers to other questions
press
to add a new line of service, upgrade your
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phone, purchase accessories, or access other account services
From Any Other Phone
Sprint Customer Service: Dial 1-888-211-4727
Business Customer Service: Dial 1-800-927-2199
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Helpful Sprint Information
Total Equipment Protection
The protection you need so you can be worry free
Should anything happen to your phone, you’ll have a worry-free
way to ensure that you get connected again soon.
Coverage includes:
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Loss, theft, routine maintenance, physical or liquid damage,
mechanical or electrical problems, failure from normal wear
and tear.
For more information:
See the Total Equipment Protection brochure available at any
participating retail location or go to sprint.com/tep for more details.
To enroll within 30 days of activation, call 1-800-584-3666.
Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental
Casualty Company’s (a CNA company) licensed agent for the customers of Sprint.
Sprint 411
Dial 411 for nationwide listings, movie show times, restaurant
reservations, driving directions and more. Spanish-speaking
operators are available. See sprint.com for pricing and more
details.
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Resources
ForYour Phone
This Get Started guide to get you up and running.
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Features Guide – Get the most from the services and features
available on your new Sprint device.
Basics Guide – Get an in-depth overview of your device’s features
and services.
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BlackBerry UserTools CD – Install software, view the comprehensive
User Guide for the BlackBerry Bold 9650 smartphone, and more.
Web – Go to sprint.com/support to download the latest version of the
User Guide, and to access troubleshooting and other resources.
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sprint.com/begin
Visit sprint.com/begin to discover all you can do with your
device and Sprint service. Explore all your options, find ways
to personalize your experience, even vote for your favorite features.
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