Panasonic KX TH102 C User Manual

Operating Instructions  
Home Communication System  
Cellular Connection Package  
Model No.  
KX-TH102-C  
This unit is compatible with Caller ID. To use this feature, you must  
subscribe to the appropriate service offered by your service provider.  
Charge the handset battery for 4 hours before initial use.  
Please read these Operating Instructions before using the unit and save  
for future reference.  
For assistance, visit our website:  
http://www.panasonic.com/phonehelp for customers in the U.S.A. or  
Puerto Rico.  
Introduction  
Feature highlights  
Thank you for purchasing a Panasonic Home Communication System  
Cellular Connection Package.  
KX-TH102-C  
Cordless handset  
Base unit  
Important:  
L KX-TH102-C includes a cordless handset (KX-THA11) and a base unit.  
L In these operating instructions, the included “cordless handset” is referred to as the  
“handset”.  
Telephone and monitoring features  
N 2 line telephone  
While one line is in use, you can make or answer a call using the other line.  
N Audio monitor (between handset and base unit)  
You can listen to the audio in the room where the handset or base unit is located (page  
45).  
N Customize ring  
You can connect an audio device to the handset using the included audio cable and  
record songs to be used as the handset ringer tone (page 47).  
N Changing the device name  
You can customize the name for the handset and base unit (page 49).  
N Cellular connection  
This feature allows you to make or answer cellular calls using the handset or base unit,  
®
if your cellular phone is Bluetooth wireless technology compatible to the home  
communication system (page 64). For more information for this feature, please visit our  
website (page 7).  
For assistance, please visit http://www.panasonic.com/phonehelp  
3
Introduction  
MULTI TALK V software  
The included CD-ROM contains the MULTI TALK V Utility suite. The suite consists of the  
following utilities.  
N MULTI TALK V USB Utility  
Allows you to use your computer to:  
– Add, edit, erase, and copy phonebook entries  
– Send melodies stored in your computer to your phone  
– Change phone settings  
– Play, erase, and save answering system messages  
– Connect to the Internet or to another computer using a MULTI TALK V phone  
– Send images stored in your computer to a compatible Panasonic unit (KX-THA12/KX-  
THA16/KX-THA17, sold separately)  
N MULTI TALK V Camera Utility  
Allows you to use your computer to register a cordless camera (KX-THA13, sold  
separately) in order to view cordless camera images with a web browser.  
N MULTI TALK V Printing Utility  
Allows you to use your computer to register a cordless video camera station (KX-  
THA16, sold separately) in order to print images from the KX-THA16 to your computer’s  
printer.  
To install the MULTI TALK V software in  
your computer, refer to the “Installation  
Installation Guide for  
MULTI TALK  
V
Software  
Model no.  
KX-TH102-C  
KX-TH102-M  
Guide for MULTI TALK V Software” for  
installation details.  
Este software se puede usar en español. Una vez que instale el software, haga clic con  
el botón derecho en los iconos de la herramienta MULTI TALK de la bandeja del  
sistema seleccione “Español”. Para obtener información sobre cómo utilizar el  
V
y
software, consulte el archivo de Ayuda oprimiendo la tecla F1 mientras usa cualquiera  
de las herramientas.  
The MULTI TALK  
the following models:  
V
software utilities are provided for use with the KX-TH102 base unit and  
LCordless handset: KX-THA11  
LCordless video camera handset: KX-THA12  
LCordless camera: KX-THA13  
LUSB adaptor: KX-THA14  
LCordless video camera station: KX-THA16  
LCordless video camera handset with TV output: KX-THA17  
In this guide, the above mentioned models are generically referred to as “MULTI TALK  
devices”.  
V
For assistance, visit our website:  
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto  
Rico.  
When using the MULTI TALK V features  
with your computer, refer to the help  
section of the MULTI TALK V USB Utility.  
For the operations of the Camera Utility  
and Printing Utility, refer to their individual  
help sections indicated by the following  
“Help” icon.  
“Help” icon  
4
For assistance, please visit http://www.panasonic.com/phonehelp  
Introduction  
Accessory information  
Base unit  
A AC adaptor for base unit A 4-wire telephone line  
A 2-wire telephone line  
PQLV205  
cord with green plugs  
cord with transparent  
plugs  
(Order No. PQWETH102M) (Order No. PQJA10088Z)  
(Order No. PQJA10075Z)  
A LAN cable  
(Order No. PQJA10169Z)  
A Wall mounting adaptor  
for base unit  
(Order No. PQKL10070Z1)  
Handset  
A Battery  
A Handset cover  
A Charger  
(Order No. HHR-P104)  
(Order No. PQYNTHA11R) (Order No. PQLV30038ZS)  
A AC adaptor for charger  
A Audio cable  
A Belt clip  
(Order No. PQLV203Z)  
(Order No. PQJA10172Z)  
(Order No. PQKE10404Z1)  
For assistance, please visit http://www.panasonic.com/phonehelp  
5
Introduction  
MULTI TALK V utility  
*1  
A USB cable  
(Order No. PQJA10166Z)  
A CD-ROM  
(Order No. PQJKTH102Z)  
*1 Allows you to install the MULTI TALK V software on a compatible computer. Refer to the  
included “Installation Guide for MULTI TALK V Software” for details.  
Other additional/replacement accessories  
Accessory item  
Order number  
Rechargeable nickel metal hydride HHR-P104  
(Ni-MH) battery  
Corded headset  
KX-TCA86, KX-TCA88HA, KX-TCA91,  
KX-TCA92, KX-TCA98  
T-adaptor  
KX-J66  
2-line splitter  
KX-J42  
Note:  
L You can expand your phone system by registering additional compatible Panasonic  
units (page 7).  
Sales and support information  
L To order these accessories, call 1-800-332-5368.  
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
6
For assistance, please visit http://www.panasonic.com/phonehelp  
Introduction  
Expanding your phone system  
You can expand the phone system by registering the following units to a single base unit:  
max. 18  
Handsets: max. 8  
Other devices: max. 10  
Cordless handset  
KX-THA11  
(Monochrome display  
type)  
Cordless camera  
KX-THA13: max. 2  
(For monitoring)  
Cordless video camera  
handset  
USB adaptor  
KX-THA14  
KX-THA12  
(For data link)  
(Color display type)  
Cordless video camera  
station  
KX-THA16  
(Large color display  
type)  
Other  
Headset  
Bluetooth  
compatible  
devices  
(Optional)  
Cellular  
phone:  
max. 5  
Cordless video camera  
handset with A/V  
output  
KX-THA17  
(Color display type with  
audio/video output  
jack)  
Note:  
L Headset and cellular phone must have Bluetooth capability and must be compatible to  
the home communication system. For more details and the list of compatible cellular  
phones, please visit: www.panasonic.com/MultiTalkV  
For assistance, please visit http://www.panasonic.com/phonehelp  
7
Introduction  
Various features using the optional units  
Video phone  
This feature allows you and the  
person you are talking to to see  
each other in real time for an  
outside call using the handsets.  
If you have additional units (A,  
B), you can also make a video  
call during an intercom call.  
A KX-THA12/KX-THA17  
B KX-THA16  
A
B
Your home  
Video monitor  
This feature allows you to  
monitor the room where the  
cordless camera (A) is located  
from the units (B, C).  
You can also monitor the room  
between the units (B, C).  
A KX-THA13  
B KX-THA12/KX-THA17  
C KX-THA16  
A
B
C
Cellular connection (Bluetooth compatible)  
This feature allows you to make  
or answer cellular calls using  
your unit (A, B, C, and the base  
unit), if you have Bluetooth  
Your cellular phone  
compatible cellular phones.  
A KX-THA11  
B KX-THA12/KX-THA17  
C KX-THA16  
A
B
C
8
For assistance, please visit http://www.panasonic.com/phonehelp  
Introduction  
Data link feature  
This feature allows you to access  
the Internet or another computer  
by connecting the units (A, B,  
C, and the base unit) with the  
USB cable or a USB adaptor (D)  
to your computer.  
A
B
C
D
A KX-THA11  
B KX-THA12/KX-THA17  
C KX-THA16  
D KX-THA14  
Video phone using TV  
This feature allows you to use  
your TV to see the other person  
during a video call.  
A KX-THA17  
TV  
A
Your home  
For assistance, please visit http://www.panasonic.com/phonehelp  
9
Introduction  
Incorrect reassembly can cause  
electric shock when the product is  
subsequently used.  
Important safety  
instructions  
12. Unplug the product from power outlets  
and refer servicing to an authorized  
service center when the following  
conditions occur:  
When using the product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, or  
personal injury.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions  
marked on the product.  
3. Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners. Use a moist cloth for  
cleaning.  
4. Do not use the product near water, for  
example near a bathtub, wash bowl,  
kitchen sink, etc.  
A. When the power cord is damaged  
or frayed.  
B. If liquid has been spilled into the  
product.  
C. If the product has been exposed to  
rain or water.  
D. If the product does not work  
normally by following the operating  
instructions. Adjust only controls  
covered by the operating  
instructions. Improper adjustment  
may require extensive work by an  
authorized service center.  
5. Place the product securely on a stable  
surface. Serious damage and/or injury  
may result if the product falls.  
6. Do not cover slots and openings on the  
product. They are provided for  
E. If the product has been dropped or  
physically damaged.  
F. If the product exhibits a distinct  
change in performance.  
ventilation and protection against  
overheating. Never place the product  
near radiators, or in a place where  
proper ventilation is not provided.  
7. Use only the power source marked on  
the product. If you are not sure of the  
type of power supplied to your home,  
consult your dealer or local power  
company.  
13. During thunderstorms, avoid using  
telephones except cordless types.  
There may be a remote risk of an  
electric shock from lightning.  
14. Do not use the product to report a gas  
leak, when in the vicinity of the leak.  
SAVE THESE  
INSTRUCTIONS  
8. Do not place objects on the power  
cord. Install the product where no one  
can step or trip on the cord.  
9. Do not overload power outlets and  
extension cords. This can result in the  
risk of fire or electric shock.  
10. Never push any objects through slots  
in the product. This may result in the  
risk of fire or electric shock. Never spill  
any liquid on the product.  
CAUTION:  
Installation  
L Never install telephone wiring during a  
lightning storm.  
L Never install telephone jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
L Never touch uninsulated telephone  
wires or terminals unless the telephone  
line has been disconnected at the  
network interface.  
11. To reduce the risk of electric shock, do  
not disassemble the product. Take the  
product to an authorized service center  
when service is required. Opening or  
removing covers may expose you to  
dangerous voltages or other risks.  
L Use caution when installing or modifying  
telephone lines.  
10  
For assistance, please visit http://www.panasonic.com/phonehelp  
Introduction  
L Do not touch the plug with wet hands.  
Medical  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
L Consult the manufacturer of any  
personal medical devices, such as  
pacemakers or hearing aids, to  
determine if they are adequately  
shielded from external RF (radio  
frequency) energy. (The product  
operates in the frequency range of 2.402  
GHz to 2.48 GHz, and the power output  
is 125 mW (max.).) Do not use the  
product in health care facilities if any  
regulations posted in the area instruct  
you not to do so. Hospitals or health care  
facilities may be using equipment that  
could be sensitive to external RF (radio  
frequency) energy.  
Battery  
To reduce the risk of fire or injury to  
persons, read and follow these  
instructions.  
L Use only the battery(ies) specified.  
L Do not dispose of the battery(ies) in a  
fire. They may explode. Check with local  
waste management codes for special  
disposal instructions.  
L Do not open or mutilate the battery(ies).  
Released electrolyte is corrosive and  
may cause burns or injury to the eyes or  
skin. The electrolyte may be toxic if  
swallowed.  
L Exercise care when handling the  
battery(ies). Do not allow conductive  
materials such as rings, bracelets or  
keys to touch the battery(ies), otherwise  
a short circuit may cause the battery(ies)  
and/or the conductive material to  
overheat and cause burns.  
L Charge the battery(ies) provided, or  
identified for use with the product only, in  
accordance with the instructions and  
limitations specified in this manual.  
WARNING:  
L To prevent the risk of fire or electrical  
shock, do not expose the product to rain  
or any type of moisture.  
L Unplug the product from power outlets if  
it emits smoke, an abnormal smell, or  
makes an unusual noise. These  
conditions can cause fire or electric  
shock. Confirm that smoke has stopped  
and contact the Panasonic Call Center  
at 1-800-211-PANA (1-800-211-7262).  
For assistance, please visit http://www.panasonic.com/phonehelp  
11  
Introduction  
(104 °F). Damp basements should also  
be avoided.  
For best performance  
L The maximum calling distance may be  
shortened when the product is used in  
the following places: Near obstacles  
such as hills, tunnels, underground, near  
metal objects such as wire fences, etc.  
Base unit location/noise  
The base unit and other compatible  
Panasonic units use radio waves to  
communicate with each other.  
For maximum distance and noise-free  
operation, we recommend the following:  
L Operating near 2.4 GHz electrical  
appliances may cause interference.  
Move away from the electrical  
appliances.  
L Placing the base unit in a HIGH and  
CENTRAL location with no obstructions  
such as walls.  
Routine care  
L Raising the antennas vertically.  
L Placing the product away from electrical  
appliances.  
L Wipe the outer surface of the product  
with a soft moist cloth. Do not use  
benzine, thinner, or any abrasive  
powder.  
L If you use the handset near other  
electrical appliances (microwave,  
wireless LAN appliance, etc.), noise may  
be heard. Move away from those  
appliances and closer to the base unit.  
L If you use the handset near another  
cordless phone’s base unit, noise may  
be heard. Move away from the other  
cordless phone’s base unit and closer to  
your base unit.  
Environment  
L Keep the product away from electrical  
noise generating devices, such as  
fluorescent lamps and motors.  
L The product should be kept free from  
excessive smoke, dust, high  
temperature, and vibration.  
L The product should not be exposed to  
direct sunlight.  
L Do not place heavy objects on top of the  
product.  
L When you leave the product unused for  
a long period of time, unplug the product  
from the power outlet.  
L The product should be kept away from  
heat sources such as heaters, kitchen  
stoves, etc. It should not be placed in  
rooms where the temperature is less  
than 5 °C (41 °F) or greater than 40 °C  
12  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
Setting up the base unit  
Overview  
1 Connect the AC adaptor.  
2 Connect the telephone line cord.  
Refer to one of the following methods depending on your situation.  
L To connect to a 2-line telephone jack: page 14  
L To connect to 2 single-line telephone jacks: page 14  
L To connect to a single-line telephone jack: page 14  
For DSL service subscribers:  
L To connect to a 2-line telephone jack: page 15  
L To connect to 2 single-line telephone jacks: page 15  
3 To connect to your LAN, see page 73.  
Connecting the AC adaptor  
Connect the AC adaptor, then raise the antennas.  
L Use only the included Panasonic AC adaptor PQLV205.  
(120 V AC, 60 Hz)  
LAN  
E2  
LIN  
LINE1/2  
Hook  
Note:  
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel  
warm during use.)  
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.  
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the  
adaptor may cause it to become disconnected.  
L The unit will not work during a power failure. We recommend connecting a standard  
telephone to the same telephone line or to the same telephone jack using a Panasonic  
T-adaptor (page 6).  
For assistance, please visit http://www.panasonic.com/phonehelp  
13  
Preparation  
Connecting the telephone line cord  
Connect the telephone line cord until it clicks into the telephone jack.  
To connect to a 2-line telephone jack  
LAN  
LINE2  
LINE1/2  
4-wire telephone line cord with green plugs  
To 2-line telephone  
jack (RJ14C)  
To connect to 2 single-line telephone jacks  
LAN  
LINE2  
LINE1/2  
4-wire telephone line cord  
with green plugs  
To single-line telephone jacks (RJ11C)  
Line 2  
2-wire telephone line cord  
with transparent plugs  
Line 1  
To connect to a single-line telephone jack  
LAN  
LINE2  
LINE1/2  
2-wire telephone line cord with transparent plugs  
To single-line  
telephone jack (RJ11C)  
Note:  
L Make sure you connect the telephone line cord into LINE1/2 telephone jack.  
14  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
If you subscribe to a DSL service  
Please attach a noise filter (contact your DSL provider) to the telephone line between the  
base unit and the telephone line jack in the event of the following:  
– Noise is heard during conversations.  
– Caller ID features (page 36) do not function properly.  
To connect to a 2-line telephone jack  
For this connection, please purchase a Panasonic 2-line splitter (page 6).  
Example: DSL line is line 2  
To 2-line telephone jack (RJ14C)  
LINE1/2  
LINE2  
LAN  
LINE 1 LINE 2  
2-line  
splitter  
4-wire telephone line cord  
with green plugs  
2-wire telephone line cord  
with transparent plugs  
Noise filter  
To connect to 2 single-line telephone jacks  
Example: DSL line is line 2  
LINE1/2  
LINE2  
LAN  
4-wire telephone line cord  
with green plugs  
To single-line telephone  
jacks (RJ11C)  
Line 2  
Noise filter  
Line 1  
2-wire telephone line cord with transparent plugs  
For assistance, please visit http://www.panasonic.com/phonehelp  
15  
Preparation  
Setting up the handset  
Battery charge  
Place the handset on the charger for 4  
hours before initial use.  
Connecting the AC adaptor  
While charging, the CHARGE indicator on  
the charger lights. When the battery is fully  
charged, “Charge completed” is  
displayed.  
L Use only the included Panasonic AC  
adaptor PQLV203.  
(120 V AC,  
60 Hz)  
Battery installation  
Insert the battery (A), and press it down  
until it snaps into the compartment (B).  
Then close the handset cover.  
Note:  
L If you want to use the handset  
immediately, charge the battery for at  
least 15 minutes.  
B
A
L To ensure that the battery charges  
properly, clean the charge contacts of  
the handset and charger with a soft, dry  
cloth once a month. Clean more often if  
the unit is subject to grease, dust, or  
high humidity.  
Battery strength  
Battery icon  
1
Battery strength  
Fully charged or high  
Medium  
2
3
Low  
Flashing: needs to be  
recharged.  
4
Discharged  
Note:  
L When the battery needs to be charged,  
the handset beeps intermittently while it  
is in use.  
16  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
Panasonic battery performance  
Battery replacement  
Operation  
Operating time  
Important:  
While in use  
(talking)  
Up to 4.5 hours  
L Use only the rechargeable Panasonic  
battery noted on page 6.  
While not in use  
(standby)  
Up to 7 days  
1 Press the notch of the handset cover  
firmly, and slide it in the direction of the  
arrow.  
While using the  
clarity booster  
Up to 3.5 hours  
feature (page 29)  
Note:  
L Battery operating time may be  
shortened over time depending on  
usage conditions and ambient  
temperature.  
L Battery power is consumed whenever  
the handset is off the charger, even  
when the handset is not in use. The  
longer you leave the handset off the  
charger, the shorter you can actually talk  
using the handset.  
2 Replace the old battery with a new one,  
and close the cover (page 16).  
L Once the battery is fully charged, you do  
not have to charge it again until  
Recharge battery” is displayed or  
3 flashes. This will maximize the  
battery life.  
Attention:  
A nickel metal hydride battery that is  
recyclable powers the product you have  
purchased.  
Please call 1-800-8-BATTERY (1-800-  
822-8837) for information on how to  
recycle this battery.  
For assistance, please visit http://www.panasonic.com/phonehelp  
17  
Preparation  
Controls  
Base unit  
A
B
C D E  
F G HI  
A
J
K
L
M
NOPQRS T  
U V W X Y  
A Antenna  
B Speaker  
C Display  
N {ANSWER ON}  
ANSWER ON indicator  
O {MENU} {SET}  
P Navigator key  
Q {LINE SELECT}  
R {STOP}  
D {CELLULAR}  
E {*} (TONE)  
F {PAUSE} {REDIAL}  
S MIC (Microphone)  
T {MESSAGE}  
G {FLASH} {CALL WAIT}  
H {LINE1}  
U {TRANSFER} {INTERCOM}  
V {MUTE}  
W {SP-PHONE} (Speakerphone)  
X {HOLD}  
I {LINE2}  
J USB port  
K {ERASE}  
L {EDIT}  
Y {CONF} (Conference)  
M {MEMO}  
18  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
Handset  
J
K
A
B
C
L
M
N
O
D
E
F
P
Q
G
H
I
R
A Speaker  
J Ringer indicator/Message indicator  
K Receiver  
B Display  
C Headset jack/Audio jack  
D {C} (TALK)  
L Soft keys  
M {OFF}  
E Joystick  
N {MUTE} {CLEAR}  
O {HOLD} {INTERCOM}  
P USB port  
F {s} (SP-PHONE)  
G {*} (TONE)  
H {PAUSE} {REDIAL}  
I Microphone  
Q {FLASH} {CALL WAIT}  
R Charge contacts  
Using the joystick  
The handset joystick can be used to  
navigate through menus and to select  
items shown on the display, by pushing it  
up, down, left, or right.  
It can also be used to select the center soft  
key icon (page 22), by pressing down on  
the center of the joystick.  
For assistance, please visit http://www.panasonic.com/phonehelp  
19  
Preparation  
Charger  
A
B
A Charge contacts  
B CHARGE indicator  
Understanding the indicators  
Base unit line buttons  
The line buttons ({LINE1}, {LINE2}) show the status of each line as follows.  
Status  
Meaning  
Light off  
The line is free.  
The line is in use.  
A call is being received.  
Light on  
Flashing rapidly  
Flashing  
A call is put on hold on another unit or the answering  
system is answering a call.  
Base unit {CELLULAR} button  
The {CELLULAR} button shows the status as follows.  
Status  
Meaning  
Light off  
The cellular line is free.  
The cellular line is in use.  
A cellular call is being received.  
Light on  
Flashing rapidly  
Flashing  
A cellular call is put on hold or the answering system is  
answering a call.  
20  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
Displayed Meaning  
item  
Displays  
The base unit is  
connectedto your network  
using the LAN cable.  
Base unit display items  
Displayed Meaning  
item  
Computer is connected.  
PC  
Flashes when the date  
and time need to be set.  
Handset display items  
L1  
L2  
Ringer for both line 1 and  
line 2 on the base unit is  
off.  
Displayed Meaning  
item  
1
– Battery strength  
Line 1 or line 2 ringer on  
the base unit is off.  
indicator for the handset  
(located in the upper  
right of the display)  
L1  
L2  
,
Call privacy mode is on.  
– This icon is also  
displayed in the lower  
right representing a  
connected cellular  
phone’s battery  
strength. It may not be  
displayed depending on  
the cellular phone’s  
capability.  
The line icon is displayed  
when the displayed line is  
selected for the answering  
system.  
ANSWER  
L1 L2  
Flashing:  
– the answering system is  
answering a call on that  
line.  
– you have new  
messages on that line.  
k
l
The line is in use.  
Flashing:  
Flashes when message  
memory is full.  
MFESUSLALGE  
– the call is put on hold on  
that line.  
– the answering system is  
answering a call on that  
line.  
Flashing rapidly: a call is  
being received on that  
line.  
You are using a cellular  
line. The number of bars  
indicates the signal  
strength of the cellular  
line. Depending on a  
connected cellular  
phone’s capability, these  
bars may not be  
Example:  
Handset extension  
number  
displayed.  
1
This icon is displayed in  
the lower right  
Voice enhancer is on.  
Speaker is on.  
VE  
representing a connected  
cellular phone’s battery  
strength. It may not be  
displayed depending on  
the cellular phone’s  
capability.  
Call privacy mode is on.  
L1  
L2  
Ringer for both line 1 and  
line 2 on the handset is off.  
For assistance, please visit http://www.panasonic.com/phonehelp  
21  
Preparation  
Displayed Meaning  
item  
Menu icons  
When in standby mode, pressing {MENU}  
(center of joystick) on the handset or  
{MENU} on the base unit reveals the main  
menu. From here you can access various  
features and settings.  
Line 1 or line 2 ringer on  
the handset is off.  
L1  
L2  
,
The cellular line is in use.  
Flashing: a cellular call is  
put on hold.  
Flashing rapidly: a cellular  
call is being received.  
CELL  
(displayed  
in the top  
center)  
Note:  
L The menu icons shown in these  
operating instructions vary slightly from  
the actual icons shown on the display.  
You are using a cellular  
line. The number of bars  
indicates the signal  
strength of the cellular  
line. Depending on a  
connected cellular  
phone’s capability, these  
bars may not be  
Base unit  
Menu icon Menu/feature  
Phonebook  
d
Caller list  
G
displayed.  
Set answering  
Computer is connected.  
A
PC  
Ringer settings  
f
Handset soft keys  
Audio monitor  
The handset features 2 soft keys and a  
joystick. By pressing a soft key, or by  
pressing the center of the joystick, you can  
select the feature or operation indicated by  
the soft key icon shown directly above it.  
F
Other items  
h
Handset  
LINE1  
LINE2  
Menu icon Menu/feature  
Phonebook  
d
Caller list  
G
i
Message playback  
Ringer settings  
Audio monitor  
f
F
Other items  
h
22  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
Symbol  
Meaning  
Symbols used in these  
operating instructions  
Example: The words in the brackets  
{MENU}  
show button names on the  
handset and base unit.  
{^}, {V}  
Push the joystick of the  
handset or press the  
navigator key of the base  
unit up or down to scroll  
through the displayed  
items.  
Symbols used at the end of titles  
Symbol  
o
Y
Meaning  
Operate with the base unit.  
Operate with the handset.  
{<}, {>}  
Push the joystick of the  
handset or press the  
navigator key of the base  
unit left or right to select the  
desired items.  
Symbols used for operations  
Symbol  
Meaning  
d, G, The symbols to the left  
A,  
f,  
represent the base unit  
menu icons.  
F, h  
Example: d  
Press the navigator key of  
the base unit up, down, left,  
or right to select that menu  
icon shown on the display.  
d, G, The symbols to the left  
i,f, represent the handset  
F, h  
menu icons.  
Example: d  
Push the joystick of the  
handset up, down, left, or  
right to select that menu  
icon shown on the display.  
Example: Push the joystick of the  
Ringer  
handset or press the  
volume”  
navigator key of the base  
unit up or down to select the  
words in quotations shown  
on the display.  
i
Proceed to the next  
operation.  
For assistance, please visit http://www.panasonic.com/phonehelp  
23  
Preparation  
Dialing mode Y o  
Setting the unit before  
use  
If you cannot make calls, change this  
setting depending on your telephone line  
service.  
Tone”: For tone dial service.  
Pulse”: For rotary pulse dial service.  
Display language Y o  
L You only need to program this setting  
once, using either the handset or base  
unit.  
Handset  
1 {MENU} (center of joystick) i h i  
{SELECT}  
Handset  
2 Change languagei {SELECT}  
1 {MENU} (center of joystick) i h i  
3 Select the desired setting. (Default:  
{SELECT}  
English”)  
2 Set tel linei {SELECT}  
4 Press the center of joystick to save. i  
3 Set dial modei {SELECT}  
{OFF}  
4 Select the desired setting. (Default:  
Note:  
Tone”) i {SAVE} i {OFF}  
L If you select a language you cannot  
read, press the center of joystick,  
{#}{1}{1}{0}{1}, and {SAVE} to  
change the display language to English.  
Base unit  
1 {MENU} i h i {SET}  
2 Set tel linei {SET}  
3 Set dial modei {SET}  
Base unit  
1 {MENU} i h i {SET}  
2 Change languagei {SET}  
4 Select the desired setting. (Default:  
Tone”) i {SET} i {STOP}  
3 Select the desired setting. (Default:  
English”) i {SET} i {STOP}  
Note:  
L If you select a language you cannot  
read, press {MENU}, {#}{1}{1}{0}{1},  
and {SET} to change the display  
language to English.  
24  
For assistance, please visit http://www.panasonic.com/phonehelp  
Preparation  
{>} to move the cursor, then make the  
correction.  
Date and time Y o  
L You only need to program this setting  
once, using either the handset or base  
unit.  
Handset  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Date and timei {SELECT}  
3 Enter the current month, day, and year  
by selecting 2 digits for each.  
Example: May 15, 2006  
{0}{5} {1}{5} {0}{6}  
4 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
Example: 9:30  
{0}{9} {3}{0}  
5 Press {*} to select “AM” or “PM”.  
6 {SAVE} i {OFF}  
Base unit  
1 {MENU} i h i {SET}  
2 Date and timei {SET}  
3 Enter the current month, day, and year  
by selecting 2 digits for each.  
Example: May 15, 2006  
{0}{5} {1}{5} {0}{6}  
4 Enter the current hour and minute (12-  
hour clock format) by selecting 2 digits  
for each.  
Example: 9:30  
{0}{9} {3}{0}  
5 Press {*} to select “AM” or “PM”.  
6 {SET} i {STOP}  
Note for handset and base unit:  
L If you make a mistake when entering the  
date and time, press {^}, {V}, {<}, or  
For assistance, please visit http://www.panasonic.com/phonehelp  
25  
C Making/Answering Calls  
L To switch back to the receiver, press  
{C}.  
Making calls  
Adjusting the receiver/speaker volume  
Push {^} or {V} while talking.  
Making a call using the redial list  
The last 10 phone numbers dialed are  
stored in the redial list.  
1 {REDIAL}  
2 Push {^} or {V} to select the desired  
number.  
Using the handset Y  
L To erase the displayed number, press  
{CLEAR}.  
1 Lift the handset and dial the phone  
number.  
3 {C}  
L To correct a digit, press {CLEAR}.  
PAUSE button (for PBX/long distance  
service users)  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
2 {C}  
L An available line is automatically  
selected and the line number is  
displayed.  
3 When you finish talking, press {OFF}.  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
Note:  
L You can also select a line by pressing  
{LINE1} or {LINE2} in step 2.  
L To change the line selection, see page  
1 {9} i {PAUSE} i Dial the phone  
number.  
51.  
2 {C}  
Using the speakerphone  
Important:  
Note:  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
L You can place the handset on the  
charger while using the speakerphone.  
The call is not disconnected.  
1 During a conversation, press {s} to  
turn on the speakerphone.  
L Speak alternately with the other party.  
2 When you finish talking, press {OFF}.  
Note:  
L Use the speakerphone in a quiet  
environment.  
26  
For assistance, please visit http://www.panasonic.com/phonehelp  
C Making/Answering Calls  
PAUSE button (for PBX/long distance  
service users)  
Using the base unit o  
1 Dial the phone number.  
A pause is sometimes required when  
making calls using a PBX or long distance  
service.  
L To correct a digit, press {ERASE}.  
2 {SP-PHONE}  
For example, if you need to dial the line  
access number “9” when making outside  
calls with a PBX:  
L An available line is automatically  
selected and {LINE1} or {LINE2}  
lights.  
1 {9} i {PAUSE} i Dial the phone  
number.  
3 When the other party answers, speak  
into the MIC.  
2 {SP-PHONE}  
L Speak alternately with the other party.  
Note:  
4 When you finish talking, press {SP-  
L A 3.5 second pause is inserted each  
time {PAUSE} is pressed. Press  
repeatedly to insert longer pauses.  
PHONE}.  
Note:  
L You can also select a line by pressing  
{LINE1} or {LINE2} in step 2.  
L To change the line selection, see page  
51.  
L Use the speakerphone in a quiet  
environment.  
L While on a call, you can switch from the  
base unit to the handset by pressing  
{LINE1} or {LINE2} on the handset,  
then pressing {SP-PHONE} on the base  
unit.  
Adjusting the speaker volume  
Press {^} or {V} while talking.  
Making a call using the redial list  
The last 10 phone numbers dialed are  
stored in the redial list.  
1 {REDIAL}  
2 Press {^} or {V} to select the desired  
number.  
L To erase the displayed number, press  
{ERASE}.  
3 {SP-PHONE}  
For assistance, please visit http://www.panasonic.com/phonehelp  
27  
C Making/Answering Calls  
Answering calls  
Useful features during a  
call  
Using the handset Y  
HOLD button Y o  
This feature allows you to put an outside  
call on hold.  
1 Lift the handset and press {C} or {s}.  
L The called line is automatically  
selected.  
L You can also answer the call by  
pressing any button except the  
joystick or {OFF}. (Any key talk  
feature)  
Handset  
Press {HOLD} 2 times during an outside  
call.  
L To release the hold, press {LINE1} or  
{LINE2} that is flashing on the handset.  
2 When you finish talking, press {OFF}.  
Note:  
Base unit  
L You can also answer the call by pressing  
{LINE1} or {LINE2} in step 1.  
L To change the line selection, see page  
51.  
Press {HOLD} during an outside call.  
L To release the hold, press {LINE1} or  
{LINE2} that is flashing on the base unit.  
Note for handset and base unit:  
Auto talk  
L If a call is kept on hold for more than 6  
minutes, an alarm tone starts to sound.  
After 4 additional minutes on hold, the  
call is disconnected.  
This feature allows you to answer a call by  
simply lifting the handset off the charger.  
You do not need to press {C}. To activate  
this feature, see page 50.  
MUTE button Y o  
Temporary ringer off  
While mute is turned on, you can hear the  
other party, but the other party cannot hear  
you.  
While the handset is ringing for an outside  
call, you can turn the ringer off temporarily  
by pressing {OFF}.  
Handset  
Using the base unit o  
To mute your voice, press {MUTE}.  
1 {SP-PHONE}  
L To return to the conversation, press  
{MUTE} or {C}.  
L The called line is automatically  
selected.  
Base unit  
2 Speak into the MIC.  
To mute your voice, press {MUTE}.  
3 When you finish talking, press {SP-  
L To return to the conversation, press  
{MUTE} or {SP-PHONE}.  
PHONE}.  
Note:  
L You can also answer the call by pressing  
{LINE1} or {LINE2} in step 1.  
L To change the line selection, see page  
51.  
28  
For assistance, please visit http://www.panasonic.com/phonehelp  
C Making/Answering Calls  
FLASH button Y o  
Handset clarity booster Y  
Pressing {FLASH} allows you to use  
special features of your host PBX such as  
transferring an extension call, or accessing  
optional telephone services such as Call  
Waiting.  
This feature can improve sound clarity  
when the handset is used in an area where  
there may be interference. During an  
outside call, this feature is turned on  
automatically when necessary. You can  
also turn this feature on or off manually.  
Note:  
1 Press {MENU} (center of joystick)  
L To change the flash time, see page 51.  
during an outside call.  
For Call Waiting service users  
Y o  
2 Toturnthisfeatureon, selectBooster  
on”.  
Toturnthisfeatureoff, selectBooster  
off”.  
To use Call Waiting, you must subscribe to  
your telephone company’s Call Waiting  
service.  
This feature allows you to receive calls  
while you are already talking on the phone.  
If you receive a call while on the phone,  
you will hear a Call Waiting tone. Please  
contact your telephone company for  
details and availability of this service in  
your area.  
3 {SELECT}  
Note:  
L While this feature is turned on;  
– the battery operating time is  
shortened (page 17).  
– the maximum number of extensions  
that can be used at a time may  
decrease.  
Press {CALL WAIT} to answer the 2nd  
call.  
L To switch between calls, press {CALL  
WAIT}.  
Handset voice enhancer Y  
This feature clarifies the voice of the  
person you are talking to, reproducing a  
more natural-sounding voice that is easier  
to hear and understand (page 49).  
Temporary tone dialing (for  
rotary/pulse service users)  
Y o  
You can temporarily switch the dialing  
mode to tone when you need to access  
touch tone services (for example,  
answering services, telephone banking  
services, etc.).  
1 Press {MENU} (center of joystick)  
during an outside call.  
2 To turn this feature on, select “Voice  
enhancer”.  
To turn this feature off, select “V.E.  
off”.  
Press {*} (TONE) before entering access  
numbers which require tone dialing.  
3 {SELECT}  
Note:  
L Depending on the condition and quality  
of your telephone line, this feature may  
emphasize existing line noise. If it  
becomes difficult to hear, turn this  
feature off.  
For assistance, please visit http://www.panasonic.com/phonehelp  
29  
C Making/Answering Calls  
Using the other line  
during a call  
When a call is being received on the other  
line during a conversation, the interrupt  
tones sound (page 48). k or l on the  
handset, or {LINE1} or {LINE2} on the  
base unit flashes rapidly. You can answer  
the 2nd call while holding the 1st call.  
You can also make a call without ending  
the 1st call.  
Handset  
Example: If you are using line 1  
1 Press {HOLD} 2 times to put the 1st  
call (line 1) on hold.  
2 Press {LINE2} to make or answer a  
2nd call.  
L To hold the 2nd call, press {HOLD} 2  
times.  
3 To return to the 1st call (line 1), press  
{LINE1}.  
Base unit  
Example: If you are using line 1  
1 Press {HOLD} to put the 1st call (line 1)  
on hold.  
2 Press {LINE2} to make or answer a  
2nd call.  
L To hold the 2nd call, press {HOLD}.  
3 To return to the 1st call (line 1), press  
{LINE1}.  
Note for handset and base unit:  
L If you subscribe to Caller ID, the 2nd  
caller’s information is displayed when a  
call is being received on the other line  
(page 36).  
30  
For assistance, please visit http://www.panasonic.com/phonehelp  
d Phonebook  
Note:  
L To assign a song as ringer ID, you can  
record it from an audio device (page 47)  
or copy it from your computer (refer to  
the help section of the MULTI TALK V  
USB Utility application).  
Handset phonebook  
L If you select “No Ringer ID” (default),  
the handset uses the ringer tone you  
selected on page 46 when a call is  
received from that caller.  
L If you select “No Light-up ID”  
(default), the handset uses the ringer  
indicator color you selected on page 48  
when a call is received from that caller.  
You can add 50 items to the handset  
phonebook and search for phonebook  
items by name. Each item can be assigned  
a name, phone number, ringer ID, and  
light-up ID. Ringer ID and light-up ID  
features (page 37) are available for Caller  
ID subscribers.  
Character table for entering names  
Key  
{1}  
{2}  
{3}  
{4}  
{5}  
{6}  
{7}  
{8}  
{9}  
{0}  
{*}  
{#}  
Character  
& ’  
(
)
,
.
/
1
Important:  
a
d
g
j
b
c
f
A B C 2  
D E F 3  
L You can also create and edit phonebook  
items using your computer and send  
them to the handset. Refer to the help  
section of the MULTI TALK V USB Utility  
application for more information (page  
4).  
e
h
k
i
G H I  
K L  
4
5
l
J
m n  
o
r
M N O 6  
P Q R S 7  
T U V 8  
W X Y Z 9  
p
t
q
u
s
Adding items to the handset  
phonebook Y  
v
y
w x  
z
1 {MENU} (center of joystick) i d  
0
Space  
i {SELECT}  
;
#
2 {ADD}  
3 Enter the name (max. 16 characters).  
Note:  
i {NEXT}  
L To enter another character that is  
located on the same dial key, first push  
{>} to move the cursor to the next  
space.  
4 Enter the phone number (max. 32  
digits). i {NEXT}  
5 Select the desired ringer ID (page 37).  
i {NEXT}  
Editing/correcting a mistake  
Use the joystick to move the cursor to the  
character or number you want to erase,  
then press {CLEAR}. Enter the  
6 Select the desired light-up ID (page 37).  
i {NEXT} i {SAVE}  
L To add other items, repeat from step  
2.  
appropriate character or number.  
7 {OFF}  
For assistance, please visit http://www.panasonic.com/phonehelp  
31  
d Phonebook  
Note:  
Editing items in the handset  
phonebook Y  
L Press and hold {CLEAR} to erase all  
characters or numbers.  
1 Find the desired item (page 32). i  
Finding and calling a handset  
phonebook item Y  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items or by initial.  
Once you have found the desired item,  
press {C} to dial the phone number.  
{EDIT}  
2 Edit the name if necessary (page 31).  
i {NEXT}  
3 Edit the phone number if necessary.  
i {NEXT}  
L You can also make a call by pressing  
{LINE1} or {LINE2}.  
4 Select the desired ringer ID. i  
{NEXT}  
L If you have registered a cellular phone to  
the base unit (page 64), you can make a  
call by pressing {CALL}, then pressing  
{LINE1} or {LINE2}.  
5 Select the desired light-up ID. i  
{NEXT} i {SAVE} i {OFF}  
Erasing items in the handset  
Searching for a name alphabetically by  
scrolling through all items  
phonebook Y  
1 Find the desired item (page 32).  
1 {MENU} (center of joystick) i d  
2 {CLEAR} i {YES} i {OFF}  
i {SELECT}  
2 Push {^} or {V} to select the desired  
Chain dial Y  
item.  
This feature allows you to dial phone  
numbers in the handset phonebook while  
you are on a call. This feature can be used,  
for example, to dial a calling card access  
number or bank account PIN that you have  
stored in the handset phonebook, without  
having to dial manually.  
L To display further information for the  
selected item, push {>}. To return to  
the list, push {<}.  
Searching for a name by initial  
1 {MENU} (center of joystick) i d  
i {SELECT}  
1 During an outside call, press {MENU}  
(center of joystick).  
2 Press the dialing button ({0} to {9},  
{#}, or {*}) that corresponds to the  
first letter you are searching for.  
2 Phonebooki {SELECT}  
3 Find the desired item (page 32). i  
{CALL}  
Example: “LISA”  
Press {5} repeatedly to display the first  
phonebook entry starting with the initial  
L” and go to step 3.  
Note:  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 26).  
L If there is no item corresponding to  
the letter you selected, the next item  
is displayed.  
3 Push {V} to select the desired item.  
32  
For assistance, please visit http://www.panasonic.com/phonehelp  
d Phonebook  
L If you have rotary or pulse service, you  
need to press {*} before pressing  
{MENU} in step 1 to change the dialing  
mode temporarily to tone.  
Copying all items  
1 {MENU} (center of joystick) i d  
i {SELECT}  
2 {COPY}  
Copying handset phonebook  
items Y  
3 Copy all itemsi {SELECT}  
4 Select the destination unit. i {SEND}  
You can copy one or all of the phonebook  
items from the handset to the phonebook  
of the base unit or a compatible Panasonic  
unit (KX-THA11/KX-THA12/KX-THA16/  
KX-THA17).  
5 Press {OFF} after “Complete” is  
displayed.  
Important:  
L In order to correctly copy a ringer ID as a  
phonebook item, the same melodies  
must be stored in identical order in the  
memories of both units involved. If the  
melody order in memory is different in  
the copy destination unit from the  
sending unit, the ringer ID will not be  
copied properly. (This is not necessary if  
the ringer ID is set to use a preset  
melody.)  
L Light-up ID settings for phonebook items  
are not copied to the base unit and other  
compatible Panasonic handsets (KX-  
THA12/KX-THA16/KX-THA17).  
L The melodies and songs for ringer ID  
are not copied to the base unit.  
Copying an item  
1 {MENU} (center of joystick) i d  
i {SELECT}  
2 {COPY}  
3 Copy 1 itemi {SELECT}  
4 Select the destination unit. i  
{SELECT}  
5 Find the desired item (page 32). i  
{SEND}  
6 Press {OFF} after “Complete” is  
displayed.  
For assistance, please visit http://www.panasonic.com/phonehelp  
33  
d Phonebook  
Editing/correcting a mistake  
Base unit phonebook  
Press {<} or {>} to move the cursor to the  
character or number you want to erase,  
then press {ERASE}. Enter the  
You can add 50 items to the base unit  
phonebook and search for phonebook  
items by name. Each item can be assigned  
a name, phone number, and ringer ID. The  
ringer ID feature (page 37) is available for  
Caller ID subscribers.  
appropriate character or number.  
Note:  
L Press and hold {ERASE} to erase all  
characters or numbers.  
Important:  
Finding and calling a base unit  
phonebook item o  
Phonebook items can be searched for  
alphabetically by scrolling through the  
phonebook items or by initial.  
Once you have found the desired item,  
press {SP-PHONE} to dial the phone  
number.  
L You can also create and edit phonebook  
items using your computer and send  
them to the base unit. Refer to the help  
section of the MULTI TALK V USB Utility  
application for more information (page  
4).  
Adding items to the base unit  
L You can also make a call by pressing  
{LINE1} or {LINE2}.  
phonebook o  
1 {MENU} i d i {SET} 2 times  
Searching for a name alphabetically by  
scrolling through all items  
2 Add phonebooki {SET}  
3 Enter the name (max. 16 characters;  
1 {MENU} i d i {SET}  
page 31). i {SET}  
2 Press {^} or {V} to select the desired  
4 Enter the phone number (max. 32  
item.  
digits). i {SET}  
Searching for a name by initial  
5 Select the desired ringer ID (page 37).  
i {SET} 2 times  
1 {MENU} i d i {SET}  
L To add other items, repeat from step  
2.  
2 Press the dialing button ({0} to {9},  
{#}, or {*}) that corresponds to the  
first letter you are searching for.  
6 {STOP}  
Note:  
Example: “LISA”  
L If you select “No Ringer ID” (default),  
the base unit uses the ringer tone you  
selected on page 46 when a call is  
received from that caller.  
Press {5} repeatedly to display the first  
phonebook entry starting with the initial  
L” and go to step 3.  
L If there is no item corresponding to  
the letter you selected, the next item  
is displayed.  
3 Press {V} to select the desired item.  
34  
For assistance, please visit http://www.panasonic.com/phonehelp  
d Phonebook  
Editing items in the base unit  
Copying base unit phonebook  
phonebook o  
items o  
You can copy one or all of the phonebook  
items from the base unit to the phonebook  
of a compatible Panasonic unit (KX-  
THA11/KX-THA12/KX-THA16/KX-  
THA17).  
1 Find the desired item (page 34). i  
{EDIT}  
2 Edit the name, if necessary. i {SET}  
3 Edit the phone number, if necessary.  
Copying an item  
i {SET}  
1 {MENU} i d i {SET} 2 times  
2 Copy phonebooki {SET}  
3 Copy 1 itemi {SET}  
4 Select the destination unit. i {SET}  
4 Change the ringer ID, if necessary. i  
{SET} 2 times i {STOP}  
Erasing items in the base unit  
phonebook o  
1 Find the desired item (page 34).  
5 Find the desired item (page 34). i  
{SET}  
2 {ERASE} i {>} i {STOP}  
6 Press {STOP} after “Complete” is  
Chain dial o  
displayed.  
This feature allows you to dial phone  
numbers in the base unit phonebook while  
you are on a call. This feature can be used,  
for example, to dial a calling card access  
number or bank account PIN that you have  
stored in the base unit phonebook, without  
having to dial manually.  
Copying all items  
1 {MENU} i d i {SET} 2 times  
2 Copy phonebooki {SET}  
3 Copy all itemsi {SET}  
4 Select the destination unit. i {SET}  
1 During an outside call, press {MENU}.  
2 Phonebooki {SET}  
5 Press {STOP} after “Complete” is  
displayed.  
3 Find the desired item (page 34). i  
{SET}  
Note:  
L When storing a calling card access  
number and your PIN in the phonebook  
as one phonebook item, press {PAUSE}  
to add pauses after the number and PIN  
as necessary (page 27).  
L If you have rotary or pulse service, you  
need to press {*} before pressing  
{MENU} in step 1 to change the dialing  
mode temporarily to tone.  
For assistance, please visit http://www.panasonic.com/phonehelp  
35  
G Caller ID Service  
Call Waiting Caller ID display  
Using Caller ID service  
If you subscribe to both Caller ID and Call  
Waiting with Caller ID services, the 2nd  
caller’s information is displayed after you  
hear a Call Waiting tone (page 29).  
Note:  
L Please contact your telephone company  
for details and availability of this service  
in your area.  
Ann  
555-321-5555  
Talking Caller ID Y  
This unit is Caller ID compatible. To use  
Caller ID features, you must subscribe to  
your telephone company’s Caller ID  
service.  
This feature lets you know who is calling  
without looking at the display. When a call  
comes in, the handset announces the  
caller’s name displayed on the handset  
following every ring.  
To use this feature, you must subscribe to  
your telephone company’s Caller ID  
service.  
Caller ID features  
When an outside call is being received, the  
calling party’s name and telephone  
number are displayed.  
Caller information for the last 50 different  
callers is logged in the caller list, allowing  
you to return missed calls. Caller  
information is stored by the most recent  
call to the oldest.  
L Name pronunciation may vary. This  
feature may not pronounce all names  
correctly.  
L Caller ID supports names of up to 15  
letters. If the caller’s name has more  
than 15 letters, the name is not  
L Generally caller information is displayed  
from the 2nd ring.  
displayed or announced correctly.  
L Usually the handset announces the  
caller’s name after the 2nd ring. If you  
turn on the answering system and set  
the ring count to “2 rings” (page 61),  
the handset does not announce the  
caller’s name. If “Toll saver” is  
selected and there is a new message,  
the handset does not announce the  
caller’s name.  
L If the unit cannot receive caller  
information, the following is displayed:  
– “Out of area”: The caller dialed  
from an area which does not provide  
Caller ID service.  
– “Private caller”: The caller  
requested not to send caller  
information.  
– “Long distance”: The caller called  
you long distance.  
L When you receive a call while on the  
phone, the 2nd caller’s name is not  
announced even if you subscribe to both  
Caller ID and Call Waiting with Caller ID  
services.  
L If the unit is connected to a PBX system,  
caller information may not be received  
properly. Consult your PBX supplier.  
L This feature can be turned on or off  
(page 50).  
Private name display  
When caller information is received and it  
matches a phone number stored in the  
phonebook, the stored name is displayed  
and logged in the caller list.  
36  
For assistance, please visit http://www.panasonic.com/phonehelp  
G Caller ID Service  
Ringer ID Y o  
Caller list  
This feature can help you identify who is  
calling by using different ringers for  
different callers stored in the phonebook  
(page 31, 34). You can assign a different  
ringer to each phonebook item. When a  
call is received from a caller stored in the  
phonebook, the ringer is used after Caller  
ID information is displayed.  
Caller information for the last 50 different  
callers is logged in the caller list. You can  
use this list to return missed calls.  
Missed calls  
If a call is not answered, the unit treats the  
call as a missed call. The number of  
missed calls is shown on the display. This  
lets you know if you should view the caller  
list to see who called while you were out.  
Light-up ID Y  
This feature can help you identify who is  
calling by using different ringer indicator  
colors for different callers stored in the  
handset phonebook (page 31). You can  
assign a different indicator color to each  
handset phonebook item. When a call is  
received from a caller stored in the  
handset phonebook, the indicator color is  
used after Caller ID information is  
displayed.  
Viewing the caller list and  
calling back Y o  
Handset  
1 {MENU} (center of joystick) i G  
i {SELECT}  
2 Push {V} to search from the most  
recent call, or {^} to search from the  
oldest call.  
3 {C}  
Note:  
L If the indicated line is already being used  
or you want to select the other line,  
select the desired line by pressing  
{LINE1} or {LINE2}.  
L If you have registered a cellular phone to  
the base unit (page 64), you can make a  
call by pressing {CALL}, then pressing  
{LINE1} or {LINE2}.  
Base unit  
1 {MENU} i G i {SET}  
2 Press {V} to search from the most  
recent call, or {^} to search from the  
oldest call.  
3 {SP-PHONE}  
For assistance, please visit http://www.panasonic.com/phonehelp  
37  
G Caller ID Service  
Note:  
Base unit  
L If the indicated line is already being used  
or you want to select the other line,  
select the desired line by pressing  
{LINE1} or {LINE2}.  
1 {MENU} i G i {SET}  
2 Select the desired item.  
3 Press {EDIT} repeatedly until the  
phone number is shown in the desired  
format.  
Displayed symbols  
L m and n indicate which line the caller  
information was received from.  
1 Local phone number  
L If the same caller calls more than once, it  
is displayed with the number of times the  
caller called (“×2” to “×9”). Only the date  
and time of the most recent call is  
stored.  
Example:  
321-5555  
2 Area code – Local phone number  
Example:  
555-321-5555  
3 1 – Area code – Local phone  
L A Q is displayed next to items which  
have already been viewed or answered.  
number  
Example:  
1-555-321-5555  
Editing a caller’s phone number  
4 {SP-PHONE}  
before calling back Y o  
You can edit a phone number in the caller  
list by removing its area code and/or the  
long distance code “1”.  
Caller ID number auto edit feature  
Once you call back an edited number, the  
unit can automatically edit other incoming  
phone numbers each time you receive a  
call.  
For example, you can use this feature to  
set the unit to ignore the area code of  
callers in your area code, so that you can  
call these local numbers using caller  
information without dialing the area code.  
To activate this feature, you must edit an  
item in the caller list, then call that number.  
After that, phone numbers from that  
caller’s area code are edited automatically.  
This feature can be turned on or off (page  
50). The default setting is “On”.  
Handset  
1 {MENU} (center of joystick) i G  
i {SELECT}  
2 Select the desired item.  
3 Press {EDIT} repeatedly until the  
phone number is shown in the desired  
format.  
1 Local phone number  
Example:  
321-5555  
2 Area code – Local phone number  
Example:  
555-321-5555  
Note:  
3 1 – Area code – Local phone  
L Phone numbers from the 4 most recently  
edited area codes are automatically  
edited.  
number  
Example:  
1-555-321-5555  
L If you move to another area, you can  
turn this feature off to erase previously  
edited area codes. To use this feature  
again, turn it on and reprogram the area  
codes you want to edit once again.  
4 {C}  
38  
For assistance, please visit http://www.panasonic.com/phonehelp  
G Caller ID Service  
Erasing caller information  
Storing caller information into  
the phonebook Y o  
Y o  
Handset  
Erasing a selected item  
Handset  
1 {MENU} (center of joystick) i G  
i {SELECT}  
1 {MENU} (center of joystick) i G  
2 Select the desired item.  
i {SELECT}  
L To edit the number, press {EDIT}  
repeatedly until the phone number is  
shown in the desired format.  
2 Select the desired item.  
3 {CLEAR} i {OFF}  
Base unit  
3 {>} to save.  
L Enter the name if necessary (page  
31).i {NEXT}  
1 {MENU} i G i {SET}  
2 Select the desired item.  
3 {ERASE} i {STOP}  
4 Select the desired ringer ID. i  
{NEXT}  
5 Select the desired light-up ID. i  
{NEXT} i {SAVE} i {OFF}  
Erasing all items  
Handset  
Base unit  
1 {MENU} i G i {SET}  
2 Select the desired item.  
1 {MENU} (center of joystick) i G  
i {SELECT}  
L To edit the number, press {EDIT}  
repeatedly until the phone number is  
shown in the desired format.  
2 {ERASE} i {YES}  
3 Press {OFF} after “All erased” is  
displayed.  
3 {>} to save.  
Base unit  
L Enter the name if necessary (page  
31).i {SET}  
1 {MENU} i G i {SET}  
2 {ERASE} i {>}  
4 Change the ringer ID, if necessary. i  
{SET} 2 times i {STOP}  
3 Press {STOP} after “All erased” is  
displayed.  
For assistance, please visit http://www.panasonic.com/phonehelp  
39  
Intercom  
Note:  
L You can also locate a misplaced  
handset by paging it (handset locator).  
Intercom feature  
Answering intercom calls Y o  
When the unit is being paged, it rings and  
displays the extension number of the  
paging party.  
Handset  
1 Press {C} to answer the page.  
2 To end the intercom call, press {OFF}.  
Base unit  
Intercom calls can be made between the  
handset and the base unit, and between  
the handset and a compatible Panasonic  
unit (KX-THA11/KX-THA12/KX-THA16/  
KX-THA17).  
1 To answer the page, press  
{INTERCOM}.  
2 To end the intercom call, press  
Making intercom calls Y o  
{INTERCOM}.  
Handset  
Note for handset and base unit:  
1 {INTERCOM}  
L The ringer volume for intercom calls  
follows the higher volume level of the 2  
lines (page 46).  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} to {8}).  
L When the ringer volume is set to off for  
both lines, the handset and base unit will  
ring at the low level for intercom calls.  
L The destination unit beeps for 1  
minute.  
L To stop paging, press {OFF}.  
3 To end the intercom call, press {OFF}.  
Base unit  
1 {INTERCOM}  
2 To page a handset, enter its extension  
number ({1} to {8}).  
To page all handsets, press {0}.  
L The handset(s) beeps for 1 minute.  
L To stop paging, press {INTERCOM}.  
L Even if you call all handsets, only the  
handset user who answers first can  
take the intercom call.  
3 To end the intercom call, press  
{INTERCOM}.  
40  
For assistance, please visit http://www.panasonic.com/phonehelp  
Intercom  
Note for handset and base unit:  
L If the paged party does not answer  
within 1 minute after you hang up, your  
phone rings and the call is returned to  
your phone. You can speak to the caller  
again by pressing {LINE1} or {LINE2}  
on the handset or {LINE1} or {LINE2}  
on the base unit.  
Transferring a call  
Outside calls can be transferred between  
the handset and the base unit, and  
between the handset and a compatible  
Panasonic unit (KX-THA11/KX-THA12/  
KX-THA16/KX-THA17).  
Transferring calls Y o  
Answering transferred calls  
Y o  
Handset  
Handset  
1 During an outside call, press  
{INTERCOM} to put the call on hold.  
Press {C} to answer the page.  
L After the paging party hangs up the call,  
you can talk to the outside caller.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} to {8}).  
Base unit  
L If you do not wish to announce the  
transfer, skip to step 4.  
Press {INTERCOM} to answer the page.  
L After the paging party hangs up the call,  
you can talk to the outside caller.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {LINE1} or {LINE2} that is  
flashing to return to the outside call.  
Note for handset and base unit:  
L If the paging party hangs up before you  
answer the page, “Incoming call” is  
displayed. Press {LINE1} or {LINE2} on  
the handset or {LINE1} or {LINE2} on  
the base unit to take the transferred call.  
4 To complete the transfer, press {OFF}.  
Base unit  
1 During an outside call, press  
{TRANSFER} to put the call on hold.  
2 To page a handset, enter its extension  
number ({1} to {8}).  
To page all handsets, press {0}.  
L If you do not wish to announce the  
transfer, skip to step 4.  
L Even if you call all handsets, only the  
handset user who answers first can  
take the transferred call.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {LINE1} or {LINE2} that is  
flashing to return to the outside call.  
4 To complete the transfer, press {SP-  
PHONE}.  
For assistance, please visit http://www.panasonic.com/phonehelp  
41  
Intercom  
Transferring a call to the  
answering system Y o  
Conference calls  
When you answer a call and the caller  
wants to talk to someone who is not  
available, you can transfer the caller to the  
answering system, where the caller can  
leave a message.  
Conference call with 2 outside  
calls Y o  
While you are talking with an outside caller,  
you can make or answer a 2nd call on the  
other line, and then combine the calls to  
establish a conference call.  
Tell the outside caller you will transfer him  
or her to the answering system.  
Handset  
Handset  
1 During an outside call, press  
1 During an outside call, press {HOLD} 2  
{INTERCOM} to put the call on hold.  
times.  
2 Press {9} to hang up the call.  
2 To answer a 2nd call, press {LINE1} or  
{LINE2}.  
Base unit  
To make a 2nd call, press {LINE1} or  
{LINE2}, then dial the phone number.  
1 During an outside call, press  
{TRANSFER} to put the call on hold.  
3 When the 2nd call is connected, press  
{CONF} to make a conference call.  
2 Press {9} to hang up the call.  
L To hang up only one line, press  
{LINE1} or {LINE2} for the party with  
which you want to continue talking.  
Note for handset and base unit:  
L After you press {9}, the caller hears the  
greeting message (page 55) and can  
leave a message after the beep.  
L To put both lines on hold, press  
{HOLD}. To talk with only one caller,  
press {LINE1} or {LINE2} for the  
party with which you want to continue  
talking. To resume both lines, press  
{CONF}.  
Base unit  
1 During an outside call, press {HOLD}.  
2 To answer a 2nd call, press {LINE1} or  
{LINE2}.  
To make a 2nd call, press {LINE1} or  
{LINE2}, then dial the phone number.  
3 When the 2nd call is connected, press  
{CONF} to make a conference call.  
L To hang up only one line, press  
{LINE1} or {LINE2} for the party with  
which you want to continue talking.  
L To put both lines on hold, press  
{HOLD}. To talk with only one caller,  
42  
For assistance, please visit http://www.panasonic.com/phonehelp  
Intercom  
press {LINE1} or {LINE2}. To  
resume both lines, press {CONF}.  
L To leave the conference, press {SP-  
PHONE}. The other 2 parties can  
continue the conversation.  
Note for handset and base unit:  
Note for handset and base unit:  
L Multiple parties can join a conference  
call. The possible number of  
participating parties depends on the  
resources available for wireless  
communication. When another  
participating party cannot join a  
conversation, “System is busy.  
Please try again later.” is  
displayed.  
L The outside call can be put on hold by  
pressing {HOLD}. Only the person who  
placed the call on hold can resume the  
full conference by pressing {CONF} on  
the handset or {CONF} on the base unit.  
L Multiple parties can join a conference  
call. The possible number of  
participating parties depends on the  
resources available for wireless  
communication. When another  
participating party cannot join a  
conversation, “System is busy.  
Please try again later.” is  
displayed.  
Conference call with an outside  
call and an intercom call Y o  
While you are talking with an outside caller,  
one more extension can join the  
conversation and establish a conference  
call.  
Handset  
1 During an outside call, press  
{INTERCOM}.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} to {8}).  
3 When the paged party answers, press  
{CONF} to make a conference call.  
L To leave the conference, press  
{OFF}. The other 2 parties can  
continue the conversation.  
Base unit  
1 During an outside call, press  
{INTERCOM}.  
2 To page a handset, enter its extension  
number ({1} to {8}).  
To page all handsets, press {0}.  
3 When the paged party answers, press  
{CONF} on the base unit to make a  
conference call.  
For assistance, please visit http://www.panasonic.com/phonehelp  
43  
Intercom  
Call privacy Y o  
Call share  
Call privacy allows you to prevent other  
users from joining your conversations with  
outside callers. To allow other users to join  
your conversations, leave this feature off.  
This feature allows the handset or base  
unit to join an existing outside call.  
Handset  
Joining a conversation Y o  
1 Press {MENU} (center of joystick)  
Handset  
during an outside call.  
Join the conversation by pressing {LINE1}  
or {LINE2} to select the line that is being  
used by another extension for an outside  
call.  
2 Toturnthisfeatureon, selectPrivacy  
on”.  
Toturnthisfeatureoff, selectPrivacy  
off”.  
L Conference” is displayed.  
3 {SELECT}  
Base unit  
Base unit  
Join the conversation by pressing {LINE1}  
or {LINE2} to select the line that is being  
used by another extension for an outside  
call.  
1 Press {MENU} during an outside call.  
2 Toturnthisfeatureon, selectPrivacy  
L Conference” is displayed.  
on”.  
Toturnthisfeatureoff, selectPrivacy  
off”.  
Note for handset and base unit:  
L Multiple parties can join a conference  
call. The possible number of  
participating parties depends on the  
resources available for wireless  
communication. When another  
participating party cannot join a  
conversation, “System is busy.  
Please try again later.” is  
displayed.  
3 {SET}  
Note for handset and base unit:  
L This feature will turn off after you hang  
up the call.  
44  
For assistance, please visit http://www.panasonic.com/phonehelp  
F Monitoring  
Monitoring feature  
Audio monitor  
This feature allows you to monitor the  
room where a unit is located. The  
monitored unit does not ring, allowing you  
to easily monitor a baby’s room, for  
example, from different areas of the  
house.  
Note:  
This feature allows you to listen to the  
audio in the room where the handset or  
base unit is located.  
L You can place the handset on the  
charger while monitoring using the  
speakerphone.  
Before using this feature, allow access  
to the destination unit by selecting  
Permit” in the monitor access setting  
(page 45).  
Enabling monitoring access  
Y o  
To use the monitoring feature, you need to  
set the destination unit to be monitored  
beforehand.  
Monitoring audio in the room  
– “Permit”: allows the unit to be  
monitored.  
Y o  
Handset  
– “Deny”: denies access from other units.  
1 {MENU} (center of joystick) i F  
Handset  
i {SELECT}  
1 {MENU} (center of joystick) i h i  
2 Select the desired unit. i {SELECT}  
{SELECT}  
L You can listen to the audio.  
2 Monitor accessi {SELECT}  
3 Press {OFF} to stop monitoring.  
3 Select the desired setting. (Default:  
Deny”) i {SAVE} i {OFF}  
Base unit  
Base unit  
1 {MENU} i F i {SET}  
1 {MENU} i h i {SET}  
2 Monitor accessi {SET}  
2 Select the desired unit. i {SET}  
L You can listen to the audio.  
3 Press {INTERCOM} to stop monitoring.  
3 Select the desired setting. (Default:  
Deny”) i {SET} i {STOP}  
Note for handset and base unit:  
L To start monitoring quickly, press  
{INTERCOM}, then press {*} instead  
of step 1.  
For assistance, please visit http://www.panasonic.com/phonehelp  
45  
Programmable Settings  
Note for handset and base unit:  
L When the ringer volume is set to off for a  
line, “Ringer off” is displayed and the  
handset or base unit does not ring for  
outside calls received on that line.  
Ringer settings  
Ringer tone Y o  
You can change the ringer tone heard  
when an outside call is received.  
Important:  
L You can record songs for the handset  
ringer tone from an audio device (page  
47).  
Important:  
L Many of the following features can be  
programmed using the MULTI TALK V  
USB Utility. Refer to the help section of  
the MULTI TALK V USB Utility application  
for more information (page 4).  
L You can copy songs (in WAV file format  
using a computer) to be used for the  
handset ringer tone. Refer to the help  
section of the MULTI TALK V USB Utility  
application for more information (page  
4).  
Ringer volume Y o  
Handset  
Handset  
1 {MENU} (center of joystick) i f  
1 {MENU} (center of joystick) i f  
i {SELECT}  
i {SELECT}  
2 Ringer tonei {SELECT}  
2 Ringer volumei {SELECT}  
3 Select the desired line.  
3 Select the desired line.  
4 Select the desired item. (Default: Line  
1: “Tone 1”, Line 2: “Tone 2”) i  
{SAVE} i {OFF}  
4 Select the desired volume. (Default:  
High)  
L To turn the ringer off, push {V}  
repeatedly until “Off ?” is displayed.  
Note:  
L If you subscribe to a distinctive ring  
service (such as IDENTA-RING), select  
a tone (tone 1 to 3) for the handset ringer  
tone. If you select a melody or a song,  
you cannot distinguish lines by their  
ringers.  
5 {SAVE} i {OFF}  
Base unit  
1 {MENU} i f i {SET}  
2 Ringer volumei {SET}  
3 Select the desired line.  
L If you select a melody or a song for the  
handset ringer tone, the ringer continues  
to sound for several seconds if:  
– the caller hangs up before you answer  
the call.  
4 Select the desired volume. (Default:  
High)  
– another person answers the call using  
another phone connected on the  
same line.  
L To turn the ringer off, press {V}  
repeatedly until “Off ?” is displayed.  
5 {SET} i {STOP}  
46  
For assistance, please visit http://www.panasonic.com/phonehelp  
Programmable Settings  
L The preset song “Melody 1” in this  
product is used with the permission of ©  
2005 Speed Crazy.  
1 Connect the audio device (such as a  
CD player or computer) to the handset  
using the included audio cable.  
L The preset songs “Tone 4”, “Tone 5”,  
and “Melody 2” in this product are used  
with the permission of © 2005 M-  
ZoNE Co., Ltd.  
Audio device  
Base unit  
Headphone  
output, line  
out, etc.  
1 {MENU} i f i {SET}  
2 Ringer tonei {SET}  
3 Select the desired line.  
Example:  
Audio cable  
4 Select the desired item. (Default: Line  
1: “Tone 1”, Line 2: “Tone 2”) i  
{SET} i {STOP}  
2 {MENU} (center of joystick) i f  
i {SELECT}  
Recording songs from an audio  
device for ringer tones using the  
handset (“Customize ring”) Y  
3 Customize ringi {SELECT}  
4 Recordi {SELECT}  
You can record songs (max. 30 seconds  
each) from an audio device by connecting  
the included audio cable. These songs can  
be assigned as the handset ringer tone  
(page 46) and the ringer ID (page 37) for  
phone numbers stored in the handset  
phonebook.  
5 Start playing the audio device.  
6 Press {REC.} to start recording.  
7 To stop recording, press {STOP}.  
L To listen to the recording, select  
Playback”, then press {SELECT}.  
L To re-record, select “Retry”, press  
{SELECT}, then start from step 5.  
Important:  
L If a call is received while a song is being  
recorded or played back, recording or  
playback stops automatically.  
Disconnect the audio cable from the  
handset to answer the call.  
8 Savei {SELECT}  
9 Enter the desired name (max. 15  
characters; page 31).  
10 {SAVE} i {OFF}  
11 Disconnect the audio cable from the  
handset.  
Note:  
L The total recording time is about 120  
seconds.  
For assistance, please visit http://www.panasonic.com/phonehelp  
47  
Programmable Settings  
Playing back a song  
Ring color Y  
You can change the ringer indicator color  
used when an outside call is received.  
1 {MENU} (center of joystick) i f  
i {SELECT}  
1 {MENU} (center of joystick) i f  
2 Customize ringi {SELECT}  
3 Playbacki {SELECT}  
4 Select the desired song. i {PLAY}  
5 {STOP} i {OFF}  
i {SELECT}  
2 Ring colori {SELECT}  
3 Select the desired color. (Default:  
Color 1”) i {SAVE} i {OFF}  
Erasing a song  
While the song is selected or playing,  
press {ERASE}, then press {YES}.  
Interrupt tone Y o  
This tone lets you know when you receive  
a call while you are on the other line, on an  
intercom call, or monitoring a room.  
Note:  
– “2”: The tone sounds 2 times.  
L If the erased song was used for the  
handset ringer tone (page 46), “Tone 1”  
or “Tone 2” (default) is used instead of  
that song.  
– “On”: The tone sounds for as long as the  
line rings.  
– “Off”: Turns this feature off.  
L If the erased song was assigned to  
certain callers as ringer ID (page 37), the  
ringer ID assignment is canceled, and  
the handset ringer tone (page 46) is  
used instead of that song.  
Handset  
1 {MENU} (center of joystick) i f  
i {SELECT}  
2 Interrupt tonei {SELECT}  
Changing the name of a song  
3 Select the desired setting. (Default: “2”)  
i {SAVE} i {OFF}  
1 {MENU} (center of joystick) i f  
i {SELECT}  
Base unit  
2 Customize ringi {SELECT}  
3 Edit titlei {SELECT}  
1 {MENU} i f i {SET}  
2 Interrupt tonei {SET}  
4 Select the desired song. i {EDIT}  
3 Select the desired setting. (Default: “2”)  
i {SET} i {STOP}  
5 Edit the name (max. 15 characters;  
page 31).  
6 {SAVE} i {OFF}  
48  
For assistance, please visit http://www.panasonic.com/phonehelp  
Programmable Settings  
Changing the handset/base unit  
name Y o  
Other settings  
Each handset and the base unit can be  
given a customized name (“Bob”,  
“Kitchen”, etc.), this is useful when you  
have multiple units.  
Time adjustment (Caller ID  
subscribers only) Y o  
This feature allows the unit to  
automatically adjust the date and time  
setting when caller information is received.  
To turn this feature on, select “Caller  
ID[auto]”. To turn this feature off, select  
Manual”.  
Handset  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Device namei {SELECT}  
L You only need to program this setting  
once, using either the handset or base  
unit.  
3 Enter the desired the name (max. 10  
characters; page 31). (Default:  
Handset”)  
Important:  
L To use this feature, set the date and time  
manually first (page 25).  
4 {SAVE} i {OFF}  
Base unit  
Handset  
1 {MENU} i h i {SET}  
2 Device namei {SET}  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Time adjustmenti {SELECT}  
3 Enter the desired name (max. 10  
characters; page 31). (Default: “Base  
TH102”)  
3 Select the desired setting. (Default:  
Caller ID[auto]”) i {SAVE}  
i {OFF}  
4 {SET} i {STOP}  
Base unit  
Handset voice enhancer Y  
1 {MENU} i h i {SET}  
2 Time adjustmenti {SET}  
You can turn the voice enhancer feature on  
or off for the handset.  
1 {MENU} (center of joystick) i h i  
3 Select the desired setting. (Default:  
Caller ID[auto]”) i {SET} i  
{STOP}  
{SELECT}  
2 Voice enhanceri {SELECT}  
3 Select the desired setting. (Default:  
Off”) i {SAVE} i {OFF}  
For assistance, please visit http://www.panasonic.com/phonehelp  
49  
Programmable Settings  
Handset Talking Caller ID Y  
Handset auto talk Y  
You can turn the Talking Caller ID feature  
on or off for the handset.  
When this feature is turned on, you can  
answer a call by lifting the handset off the  
charger without pressing {C}.  
1 {MENU} (center of joystick) i h i  
{SELECT}  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Talking CallerIDi {SELECT}  
2 Auto talki {SELECT}  
3 Select the desired setting. (Default:  
On”) i {SAVE} i {OFF}  
3 Select the desired setting. (Default:  
Off”) i {SAVE} i {OFF}  
Display contrast Y o  
Note:  
L If you subscribe to Caller ID service and  
want to view the caller’s information on  
the handset display after lifting up the  
handset to answer a call, turn off this  
feature.  
Handset  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 LCD contrasti {SELECT}  
L If you set the line selection mode from  
Auto” to “Line1” or “Line2” (page 51),  
the auto talk feature will function for that  
line only. If the other line receives a call,  
the auto talk feature will not function.  
3 Select the desired setting. (Default:  
Level 3) i {SAVE} i {OFF}  
Base unit  
1 {MENU} i h i {SET}  
2 LCD contrasti {SET}  
Caller ID number auto edit  
Y o  
You can turn the Caller ID number auto  
edit feature on or off.  
3 Select the desired setting. (Default:  
Level 3) i {SET} i {STOP}  
Handset  
Handset key tone Y  
1 {MENU} (center of joystick) i h i  
You can select whether or not key tones  
are heard when keys are pressed. Key  
tones include confirmation tones and error  
tones.  
{SELECT}  
2 Caller ID editi {SELECT}  
3 Select the desired setting. (Default:  
1 {MENU} (center of joystick) i h i  
On”) i {SAVE} i {OFF}  
{SELECT}  
Base unit  
2 Key tonei {SELECT}  
1 {MENU} i h i {SET}  
2 Caller ID editi {SET}  
3 Select the desired setting. (Default:  
On”) i {SAVE} i {OFF}  
3 Select the desired setting. (Default:  
On”) i {SET} i {STOP}  
50  
For assistance, please visit http://www.panasonic.com/phonehelp  
Programmable Settings  
Flash time  
Setting telephone line Y o  
The flash time depends on your telephone  
exchange or host PBX.  
Line selection  
L You only need to program this setting  
once, using either the handset or base  
unit.  
The line selection mode determines which  
line is selected when you press {C} on  
the handset or {SP-PHONE} on the base  
unit.  
Important:  
– “Auto”: When making a call, line 1 is  
selected. If that line is unavailable, line 2  
is selected. When answering a call, the  
ringing line is selected.  
L The setting should stay at 700 ms unless  
pressing {FLASH} fails to pick up the  
Call Waiting call.  
– “Line1”: Line 1 is selected.  
Handset  
– “Line2”: Line 2 is selected.  
1 {MENU} (center of joystick) i h i  
{SELECT}  
Handset  
2 Set tel linei {SELECT}  
3 Set flash timei {SELECT}  
4 Select the desired line.  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Set tel linei {SELECT}  
3 Line selecti {SELECT}  
5 Select the desired setting. (Default:  
700ms”) i {SAVE} i {OFF}  
4 Select the desired setting. (Default:  
Auto”) i {SAVE} i {OFF}  
Base unit  
Note:  
1 {MENU} i h i {SET}  
2 Set tel linei {SET}  
3 Set flash timei {SET}  
4 Select the desired line.  
L You can select a line manually  
regardless of the line selection mode by  
pressing {LINE1} or {LINE2}.  
Base unit  
1 {MENU} i h i {SET}  
2 Set tel linei {SET}  
3 Line selecti {SET}  
5 Select the desired setting. (Default:  
700ms”) i {SET} i {STOP}  
Note for handset and base unit:  
L If the unit is connected via a PBX, certain  
PBX functions (call transferring, etc.)  
may not work correctly. Consult your  
PBX supplier for the correct setting.  
4 Select the desired setting. (Default:  
Auto”) i {SET} i {STOP}  
Note:  
L You can select a line manually  
regardless of the line selection mode by  
pressing {LINE1} or {LINE2}.  
For assistance, please visit http://www.panasonic.com/phonehelp  
51  
Programmable Settings  
Line mode  
Generally, the line mode setting should not  
be adjusted.  
When another phone connected to the  
same line is in use, and  
Changing the PIN (personal  
identification number) o  
For security, the PIN must be entered  
when changing certain settings such as  
registering units. The default setting is  
7262”.  
– if k or l is not displayed on the  
handset, or  
Important:  
– if {LINE1} or {LINE2} button light is off  
on the base unit,  
you need to change the line mode to “A”.  
L If you change the PIN, please make note  
of your new PIN. The unit does not  
reveal the PIN to you.  
L You only need to program this setting  
once, using either the handset or base  
unit.  
1 {MENU} i h i {SET}  
2 Set PINi {SET}  
Handset  
3 To change the PIN for the first time, skip  
to step 4.  
1 {MENU} (center of joystick) i h i  
{SELECT}  
To change the PIN, enter the current 4-  
digit PIN. i {SET}  
2 Set tel linei {SELECT}  
3 Set line modei {SELECT}  
4 Select the desired line.  
4 Enter the new 4-digit PIN. i {SET}  
5 Enter the new 4-digit PIN again. i  
{SET} i {STOP}  
5 Select the desired setting. (Default: “B”)  
i {SAVE} i {OFF}  
If you forget the PIN (resetting the base  
unit to its default settings)  
If you set the PIN and you cannot  
remember it, you can reset the base unit  
using the following procedures.  
Base unit:  
Base unit  
1 {MENU} i h i {SET}  
2 Set tel linei {SET}  
3 Set line modei {SET}  
4 Select the desired line.  
{MENU} i {MUTE} i  
{#}{9}{0}{0}{0}  
Note:  
5 Select the desired setting. (Default: “B”)  
L The following items are reset to their  
default settings:  
i {SET} i {STOP}  
– Settings checked in the base reset  
column on page 93  
– Answering system: On  
– Line selection for answering system:  
Line 1 and line 2  
L If you have registered a cellular phone,  
the following cellular phone settings are  
also reset to their default settings.  
– “Assign Base/HS” (Allows you to  
select which unit to ring for cellular  
calls, page 69): “All”  
52  
For assistance, please visit http://www.panasonic.com/phonehelp  
Programmable Settings  
Customer support Y o  
The handset and base unit can display the  
Internet address where you can download  
the operating instructions or get further  
information for this product using your  
computer.  
– “TAD (cell)” (Answering system for  
cellular phone, page 69): “Off”  
– “TAD ring count” (Ring count of  
answering system for cellular phone,  
page 69): “4”  
Call reservation o  
The resources available for wireless  
communication (making or answering calls  
with a handset, monitoring camera images  
from a computer, etc.) are limited. When  
this feature is turned on, the system will  
limit data communications and reserve  
enough resources so that 1 handset can  
always make or answer outside calls.  
When this feature is turned off, data  
communications will not be limited, but it is  
possible that calls cannot be made or  
answered with a handset when data traffic  
is heavy.  
Handset  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Customer supporti {SELECT}  
L The Internet address is displayed.  
3 {OFF}  
Base unit  
1 {MENU} i h i {SET}  
2 Customer supporti {SET}  
1 {MENU} i h i {SET}  
L The Internet address is displayed.  
2 Call reservationi {SET}  
3 {STOP}  
3 Select the desired item. (Default: “On”)  
i {SET} i {STOP}  
For assistance, please visit http://www.panasonic.com/phonehelp  
53  
Programmable Settings  
Deregistering a unit  
Registering a unit  
Deregistering a handset  
Registering the handset Y o  
Handset  
The included handset and base unit are  
preregistered. If for some reason the  
handset is not registered to the base unit,  
register the handset.  
A handset can cancel its own registration.  
1 {MENU} (center of joystick) i h i  
{SELECT}  
Important:  
2 Registrationi {SELECT}  
3 Deregistrationi {SELECT}  
4 {3}{3}{5} i {OK}  
L Before registering a compatible  
Panasonic unit to the base unit, we  
recommend you change the PIN (page  
52) so that other Bluetooth devices in  
the area are not accidentally registered  
at the same time.  
Deregistering another device  
Base unit  
L If you have already canceled the  
handset registration at the previous  
base unit, perform steps 2 and 3 only.  
The base unit can cancel a registered unit  
(cordless camera, USB adaptor, Bluetooth  
cellular phone, Bluetooth headset).  
1 Handset:  
{MENU} (center of joystick) i h i  
{SELECT} i Registrationi  
{SELECT} i Registrationi  
{SELECT}  
1 {MENU} i h i {SET}  
2 Deregistrationi {SET}  
3 Select the desired device. i {SET}  
4 {3}{3}{5} i {SET} i {STOP}  
2 Base unit:  
Press and hold {INTERCOM} until it  
starts flashing and a beep sounds.  
L After {INTERCOM} starts flashing,  
the rest of the procedure must be  
completed within 2 minutes.  
3 Handset:  
Press {OK}, then wait until the handset  
beeps.  
L If you have changed the PIN, enter it  
and press {OK}, then wait until the  
handset beeps.  
54  
For assistance, please visit http://www.panasonic.com/phonehelp  
i Answering System  
Answering system  
feature  
Setting up the answering  
system  
Turning the answering system  
on o  
Press {LINE SELECT} repeatedly to  
select the desired line(s). i {ANSWER  
ON}  
L The ANSWER ON indicator lights.  
Important:  
Turning the answering system off  
Press {ANSWER ON}.  
L The ANSWER ON indicator turns off.  
L Only 1 person can access the answering  
system (listen to messages, record a  
greeting message, etc.) at a time.  
L When callers leave messages, the unit  
records the day and time of each  
message. Make sure the date and time  
have been set (page 25).  
Screening your calls  
While a caller is leaving a message, you  
can listen to the call through the base unit’s  
speaker. To adjust the speaker volume,  
press {^} or {V}.  
L You can use your computer with the  
included MULTI TALK V USB Utility to  
play, erase, and save answering system  
messages. Refer to the help section of  
the MULTI TALK V USB Utility  
application for more information (page  
4).  
Note:  
L To answer the call, press {LINE1} or  
{LINE2} being called on the base unit or  
{LINE1} or {LINE2} being called on the  
handset.  
L To turn this feature off, see page 62.  
Memory capacity  
The total recording capacity (including  
your greeting message, caller messages,  
and voice memos) is about 60 minutes. A  
maximum of 99 messages (including a  
greeting message) can be recorded.  
Recording your greeting  
message o  
You can record your own greeting  
message (max. 2 minutes) that is played  
when the answering system answers a  
call.  
L If the message memory becomes full,  
the ANSWER ON indicator flashes  
rapidly (if the answering system is  
turned on).  
The greeting messages can be recorded:  
– for each line.  
– for both lines using a common greeting.  
If you do not record a greeting message, a  
pre-recorded greeting message is used.  
To record additional messages, erase  
unnecessary messages (page 57).  
L If less than 10 minutes of recording time  
is available, the unit announces the  
remaining recording time when  
1 {MENU} i A i {SET}  
2 Greeting recordi {SET}  
3 Select the desired line(s). i {SET}  
operating the answering system.  
L Messages are retained even if a power  
failure occurs.  
For assistance, please visit http://www.panasonic.com/phonehelp  
55  
i Answering System  
4 After the base unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
Listening to messages  
using the base unit  
5 To stop recording, press {STOP}.  
When new messages have been  
recorded, the MESSAGE indicator on the  
base unit flashes.  
Press {MESSAGE}.  
L The base unit plays new messages  
Playing back the greeting message  
1 {MENU} i A i {SET}  
2 Greeting checki {SET}  
3 Select the desired line.  
including memo messages.  
L When you have no new messages, the  
base unit plays back all messages.  
Erasing your greeting message  
1 {MENU} i A i {SET}  
2 Greeting checki {SET}  
3 Select the desired line.  
Playing back messages for the desired  
line(s)  
Press {LINE SELECT} repeatedly to  
select the desired line(s), then press  
{MESSAGE}.  
Note:  
4 Press {ERASE} while your greeting  
message is playing.  
L After selecting the line(s), memo  
messages do not play.  
Pre-recorded greeting message  
Adjusting the speaker volume  
Press {^} or {V} while listening to a  
message.  
If you erase or do not record your own  
greeting message, the unit can play a  
prerecorded greeting message for callers  
and ask them to leave messages. If the  
message recording time (page 62) is set to  
Greeting only”, caller messages are  
not recorded and the unit plays a different  
prerecorded greeting message asking  
callers to call again.  
Useful features during playback  
o
Repeating a message  
Press {<}.  
L If pressed within the first 5 seconds of a  
message, the previous message will be  
played.  
Skipping a message  
Press {>}.  
Pausing a message  
Press {STOP}.  
L To resume playback, press  
{MESSAGE}.  
L To stop playback completely, press  
{STOP} again.  
56  
For assistance, please visit http://www.panasonic.com/phonehelp  
i Answering System  
Calling back (Caller ID subscribers  
only)  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to the message.  
Listening to messages  
using the handset  
When new messages have been  
recorded:  
Press {SP-PHONE} during playback.  
– “New message” is displayed.  
Note:  
– The message indicator on the handset  
flashes slowly if the message alert  
feature is turned on (page 63).  
L To edit the number before calling back,  
press {EDIT} to select the desired  
format (page 38).  
1 {MENU} (center of joystick)  
Erasing messages o  
2 i i {SELECT}  
L The handset plays new messages  
Erasing a message  
Press {ERASE} during playback.  
including memo messages.  
L When you have no new messages,  
the handset plays back all messages.  
Erasing all messages  
Press {ERASE} 2 times while the base  
unit is not being used.  
3 Press {OFF} when finished.  
Note:  
L To erase the messages for the desired  
line, press {LINE SELECT} repeatedly  
to select the desired line(s), then press  
{ERASE} 2 times.  
L To switch to the receiver, press {C}.  
Adjusting the receiver/speaker volume  
Push {^} or {V} while listening to a  
message.  
Voice guidance  
If you do not press any buttons after the  
last message is played back, the unit’s  
voice guidance starts. Operate the  
answering system by following the  
guidance as necessary.  
For assistance, please visit http://www.panasonic.com/phonehelp  
57  
i Answering System  
Key  
Command  
Useful features during playback  
Y
{#}{1}{8} Turn answering system  
on for line 1 only.  
{#}{2}{8} Turn answering system  
Calling back (Caller ID subscribers  
only)  
on for line 2 only.  
If Caller ID information was received for  
the call, you can call the caller back while  
listening to the message.  
Press {LINE1} or {LINE2} during  
playback.  
{#}{0}{8} Turn answering system  
on for both line 1 and line  
2.  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
Note:  
*2 To resume operation, press a command  
key within 15 seconds, or the voice  
guidance will start.  
L To edit the number before calling back,  
press {EDIT} to select the desired  
format (page 38).  
Note:  
Answering system commands  
You can also select the desired line(s) and  
press dial keys to access certain  
answering system functions using the  
handset during playback.  
L After selecting the line(s), memo  
messages do not play.  
1 {MENU} (center of joystick) i i  
i {SELECT}  
2 Select the desired line(s) if necessary.  
For line 1: {#}{1}  
For line 2: {#}{2}  
For line 1 and line 2: {#}{0}  
3 Press the desired dial keys.  
Key  
Command  
{1} or {<}  
Repeat message (during  
playback).  
*1  
{2} or {>}  
Skip message (during  
playback).  
{4}  
{5}  
{9}  
{0}  
Play new messages.  
Play all messages.  
*2  
Stop playback.  
Turn answering system  
off.  
{*}{4} or  
{CLEAR}  
Erase this message  
(during playback).  
{*}{5}  
Erase all messages.  
58  
For assistance, please visit http://www.panasonic.com/phonehelp  
i Answering System  
Voice memo  
Remote operation  
Using a touch tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages. The  
unit’s voice guidance prompts you to press  
certain dial keys to perform different  
operations.  
Recording a voice memo o  
You can use the base unit to leave a voice  
memo (voice message) for yourself or  
someone else (max. 3 minutes). This  
memo can be played back later, either  
directly with the base unit or remotely.  
Important:  
1 {MEMO}  
L In order to operate the answering  
system remotely, you must first set a  
remote code (page 61). This code must  
be entered each time you operate the  
answering system remotely.  
2 After the base unit beeps, speak clearly  
about 20 cm (8 inches) away from the  
MIC.  
3 To stop recording, press {STOP}.  
Using the answering system  
remotely  
1 Dial your phone number from a touch  
tone phone.  
2 After the greeting message starts, enter  
your remote code.  
L The unit plays back new messages,  
including memo messages.  
3 After 3 seconds, the voice guidance  
starts. Follow the voice guidance as  
necessary.  
4 When finished, hang up.  
Note:  
L You can ignore the voice guidance and  
control the unit using remote commands  
(page 60).  
Voice guidance  
During remote operation, the unit’s voice  
guidance prompts you to press {1} to  
perform a specific operation, or press {2}  
to listen to more available operations.  
Operations are presented by voice  
guidance in the following order:  
– Play back all messages  
– Play back new messages  
For assistance, please visit http://www.panasonic.com/phonehelp  
59  
i Answering System  
– Record a message  
Remote commands  
– Erase all messages  
You can select the desired line(s) and  
press dial keys to access certain  
answering system functions without  
waiting for the voice guidance to prompt  
you.  
– Record your greeting message  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit disconnects your call.  
1 Select the desired line(s) while you are  
accessing the answering system if  
necessary.  
L If less than 10 minutes of recording time  
is available, the unit announces the  
remaining recording time after the last  
message is played back.  
For line 1: {#}{1}  
For line 2: {#}{2}  
For line 1 and line 2: {#}{0}  
2 Press the desired dial keys.  
Key  
Remote command  
{1}  
Repeat message (during  
playback).  
*1  
{2}  
Skip message (during  
playback).  
{4}  
{5}  
{9}  
Play new messages.  
Play all messages.  
Stop recording/  
*2  
playback.  
{0}  
Turn answering system  
off.  
{*}{4}  
{*}{5}  
Erase this message  
(during playback).  
Erase all messages.  
{#}{1}{7} Record a greeting  
message for line 1 only.  
{#}{2}{7} Record a greeting  
message for line 2 only.  
{#}{0}{7} Record a common  
greetingmessageforboth  
line 1 and line 2.  
{#}{1}{8} Turn answering system  
on for line 1 only.  
{#}{2}{8} Turn answering system  
on for line 2 only.  
{#}{0}{8} Turn answering system  
on for both line 1 and line  
2.  
60  
For assistance, please visit http://www.panasonic.com/phonehelp  
i Answering System  
*1 If pressed within the first 5 seconds of a  
message, the previous message is  
played.  
*2 To resume operation, enter a remote  
command within 15 seconds, or the  
voice guidance will start.  
Answering system  
settings  
Remote code o  
A remote code must be entered when  
operating the answering system remotely.  
This code prevents unauthorized parties  
from listening to your messages remotely.  
Note:  
L After selecting the line(s), memo  
messages do not play.  
Turning on the answering system  
remotely  
1 {MENU} i A i {SET}  
2 Remote codei {SET}  
If the answering system is off, you can turn  
it on remotely by calling the line selected in  
“Turning the answering system on o” on  
page 55.  
3 Enter the desired 2-digit remote code.  
(Default: “11”)  
4 {SET} i {STOP}  
1 Dial your phone number.  
2 Let the phone ring 15 times.  
Ring count o  
L The unit answers your call with the  
You can change the number of times the  
phone rings before the unit answers calls.  
Toll saver”: The unit answers on the  
2nd ring when new messages have been  
recorded, and on the 4th ring when there  
are no new messages. If you call your  
phone from outside to listen to new  
greeting message.  
L You can hang up, or if you call from a  
touch tone phone, you can enter your  
remote code and begin remote  
operation (page 59).  
messages (page 59), you will know that  
there are no new messages when the  
phone rings for the 3rd time. You can then  
hang up without being charged for the call.  
Skipping the greeting message to leave  
a message  
You can leave a message just as any  
outside caller can. Call your phone  
number, then press {*} to skip the  
greeting message and record your  
message after the beep.  
1 {MENU} i A i {SET}  
2 Ring counti {SET}  
3 Select the desired line.  
4 Select the desired setting. (Default: “4  
rings”) i {SET} i {STOP}  
For assistance, please visit http://www.panasonic.com/phonehelp  
61  
i Answering System  
For Voice Mail service subscribers  
If you subscribe to a flat-rate bundle  
service that includes Caller ID, Call  
Waiting, Voice Mail, and unlimited local/  
regional/long distance calls, please note  
the following:  
Caller’s recording time o  
You can change the maximum message  
recording time allotted to each caller.  
Greeting only”: The unit plays the  
greeting message but does not record  
caller messages.  
L To use the Voice Mail service provided  
by your telephone company rather than  
the unit’s answering system, turn off the  
answering system (page 55).  
This unit does not have an indicator to  
indicate if there are new messages in  
your mailbox service.  
1 {MENU} i A i {SET}  
2 Recording timei {SET}  
3 Select the desired line.  
4 Select the desired setting. (Default:  
3min”) i {SET} i {STOP}  
L To use this unit’s answering system  
rather than the Voice Mail service  
provided by your telephone company,  
please contact your telephone company  
to deactivate your Voice Mail service.  
If your telephone company cannot do  
this:  
Note:  
L If the message memory becomes full,  
the unit automatically switches to the  
Greeting only” mode. New  
messages will not be recorded.  
– Set this unit’s “Ring count” setting  
so that this unit’s answering system  
answers calls before your telephone  
company’s Voice Mail service tries to  
answer your calls. It is necessary to  
check the ring count required to  
activate the Voice Mail service  
Recording mode o  
You can select a recording mode.  
Enhanced recording provides improved  
sound quality, but the total recording  
capacity is reduced.  
1 {MENU} i A i {SET}  
provided by your telephone company  
before changing this setting.  
– Change the ring count of the Voice  
Mail service so that the answering  
system can answer the call first. To do  
so, consult your telephone company.  
2 Recording modei {SET}  
3 Select the desired item. (Default:  
Standard recording 60min”) i  
{SET} i {STOP}  
Call screening o  
This feature allows you to monitor a  
message from the speaker when the  
answering system is recording the  
message.  
1 {MENU} i A i {SET}  
2 Call screeningi {SET}  
3 Select the desired item. (Default: “On”)  
i {SET} i {STOP}  
62  
For assistance, please visit http://www.panasonic.com/phonehelp  
i Answering System  
Message alert Y  
You can select whether or not the  
message indicator on the handset flashes  
in amber when new messages are  
recorded (page 57).  
1 {MENU} (center of joystick) i h i  
{SELECT}  
2 Message alerti {SELECT}  
3 Select the desired setting. (Default:  
Off”) i {SAVE} i {OFF}  
Note:  
L While message alert is on, battery  
operating time will be shortened (page  
17).  
For assistance, please visit http://www.panasonic.com/phonehelp  
63  
Using a Cellular Phone with this Unit  
Registering a cellular phone o  
Configuring a cellular  
phone  
Important:  
L For more details and the list of  
compatible cellular phones, please visit:  
www.panasonic.com/MultiTalkV  
L Before registering a Bluetooth device to  
the base unit, we recommend you  
change the PIN (page 52).  
1 Base unit:  
{CELLULAR}  
If your cellular phone is Bluetooth wireless  
technology compatible to the home  
communication system, you can use the  
handset or base unit to make or answer  
calls using a cellular line.  
2 Registrationi {SET}  
L After pressing {SET}, the rest of the  
procedure must be completed within  
2 minutes.  
This feature is useful for maximizing the  
benefits of cellular services (such as free  
unlimited nights and weekends, or cellular  
to cellular calling plans) by utilizing unused  
peak minutes with your home phone.  
3 Your cellular phone:  
Follow the instructions of your cellular  
phone to enter the registration mode.  
L Depending on your cellular phone, it  
may ask you to enter the base unit  
PIN (Default: “7262”).  
To use this feature you must first:  
– register your cellular phone to the base  
unit (page 64).  
Note:  
L To cancel a cellular phone from the base  
unit, see “Deregistering another device”  
on page 54.  
– turn on discoverable mode (page 64).  
– connect the cellular phone to the base  
unit (page 65).  
Turning on the discoverable  
mode o  
When discoverable mode is turned on, this  
unit may be seen by other Bluetooth  
devices.  
Important:  
L The following procedures must be  
performed using the base unit.  
L Up to 5 cellular phones can be  
registered (when other Bluetooth  
devices are not registered). There can  
be only one active Bluetooth connection  
at a time.  
1 {MENU} i h i {SET}  
2 Bluetoothi {SET}  
3 Discoverablei {SET}  
L To keep the cellular line stable between  
the base unit and cellular phone, we  
recommend you use a cellular phone  
within the range of the base unit.  
4 Select the desired setting. (Default:  
On”) i {SET} i {STOP}  
L While you are on a cellular call, the  
battery of your cellular phone is being  
consumed. We recommend you place  
your cellular phone on its charger during  
the call.  
64  
For assistance, please visit http://www.panasonic.com/phonehelp  
Using a Cellular Phone with this Unit  
Connecting the cellular phone  
o
You need to connect to a registered  
cellular phone to the base unit before you  
can use this feature.  
Making/answering calls  
using a cellular line  
L Before making or answering calls,  
confirm that you have connected your  
cellular phone to the base unit (page  
65).  
1 {CELLULAR}  
2 Connectioni {SET}  
Making calls Y o  
3 Select the desired cellular phone. i  
{SET}  
Handset  
L The selected cellular phones are  
indicated by “Q”.  
Important:  
L You can place the handset on the  
charger while using the speakerphone.  
The call is not disconnected.  
4 {STOP}  
Note:  
L In step 3, the base unit requires your  
cellular phone to accept the connection.  
Depending on your cellular phone, it  
may ask you if you accept the  
1 Dial the phone number. i {CELL}  
L If you registered only one cellular  
phone, skip to step 4.  
connection requirement from the base  
unit. Refer to the operating instructions  
of your cellular phone for further  
operations.  
2 Select the desired cellular phone.  
3 {SELECT}  
4 When you finish talking, press {OFF}.  
Base unit  
1 Dial the phone number. i  
{CELLULAR}  
L If you registered only one cellular  
phone, skip to step 4.  
2 Select the desired cellular phone.  
3 {SET}  
4 When you finish talking, press {SP-  
PHONE}.  
Answering calls Y o  
Handset  
1 Press {C} or {CELL}.  
2 When you finish talking, press {OFF}.  
For assistance, please visit http://www.panasonic.com/phonehelp  
65  
Using a Cellular Phone with this Unit  
Base unit  
Handset  
1 Press {SP-PHONE} or {CELLULAR}.  
1 {MENU} (center of joystick) i G  
i {SELECT}  
2 When you finish talking, press {SP-  
PHONE}.  
2 Push {^} or {V} to select the desired  
caller information indicated by y.  
Making calls using the  
phonebook Y o  
3 {CALL} i {CELL}  
L If you registered only one cellular  
phone, skip to step 5.  
Handset  
4 Select the desired cellular phone. i  
1 {MENU} (center of joystick) i d  
{SELECT}  
i {SELECT}  
5 When you finish talking, press {OFF}.  
2 Push {^} or {V} to select the desired  
item.  
Note:  
L If the cellular line is already being used  
or you want to select the land line, select  
the desired line by pressing {LINE1} or  
{LINE2} instead of {CELL}.  
3 {CALL} i {CELL}  
L If you registered only one cellular  
phone, skip to step 5.  
4 Select the desired cellular phone. i  
Base unit  
{SELECT}  
1 {MENU} i G i {SET}  
5 When you finish talking, press {OFF}.  
Base unit  
2 Press {^} or {V} to select the desired  
caller information indicated by y.  
1 {MENU} i d i {SET}  
3 {CELLULAR}  
L If you registered only one cellular  
2 Press {^} or {V} to select the desired  
phone, skip to step 5.  
item.  
4 Select the desired cellular phone. i  
3 {CELLULAR}  
{SET}  
L If you registered only one cellular  
phone, skip to step 5.  
5 When you finish talking, press {SP-  
PHONE}.  
4 Select the desired cellular phone. i  
{SET}  
Note:  
L If the cellular line is already being used  
or you want to select the land line, select  
the desired line by pressing {LINE1} or  
{LINE2} instead of {CELLULAR}.  
5 When you finish talking, press {SP-  
PHONE}.  
Viewing the caller list and  
calling back Y o  
If you receive a call via cellular line, caller  
information is logged in the caller list with  
y.  
66  
For assistance, please visit http://www.panasonic.com/phonehelp  
Using a Cellular Phone with this Unit  
Base unit  
Useful features during a  
cellular call  
1 To put the cellular call on hold, press  
{HOLD}.  
2 To make a land line call, dial the phone  
number, then press {LINE1} or  
{LINE2}.  
Putting a cellular call on hold  
Y o  
To answer a land line call, press  
{LINE1} or {LINE2}.  
Handset  
Press {HOLD} 2 times during a cellular  
call.  
3 When you finish talking, press {SP-  
PHONE} to end the land line call.  
L To return to the call, press {C}.  
4 To return to the cellular call, press  
Base unit  
{CELLULAR}.  
Press {HOLD} during a cellular call.  
L To return to the call, press  
{CELLULAR}.  
Holding a land line call and make or  
answer a cellular call  
Example: If you are on a land line call  
Note for handset and base unit:  
Handset  
L If a call is kept on hold for more than 6  
minutes, an alarm tone starts to sound.  
After 4 additional minutes on hold, the  
call is disconnected.  
1 To put the land line call on hold, press  
{HOLD} 2 times.  
2 To make a cellular call  
Using the land line during a  
cellular call Y o  
– If you have registered only one  
cellular phone, dial the phone  
number, then press {CELL}.  
– If you have registered more than one  
cellular phone, dial the phone  
number, then press {CELL}. Select  
the desired cellular phone, then press  
{SELECT}.  
Holding a cellular call to make or  
answer a land line call  
Example: If you are on a cellular line call  
Handset  
To answer a cellular call  
Press {CELL}.  
1 To put the cellular call on hold, press  
{HOLD} 2 times.  
3 To return to the land line call, press the  
line button that is flashing on the  
handset.  
2 To make a land line call, dial the phone  
number, then press {LINE1} or  
{LINE2}.  
L The cellular call ends.  
To answer a land line call, press  
{LINE1} or {LINE2}.  
3 When you finish talking, press {OFF} to  
end the land line call.  
4 To return to the cellular call, press  
{C}.  
For assistance, please visit http://www.panasonic.com/phonehelp  
67  
Using a Cellular Phone with this Unit  
Base unit  
Cellular settings  
1 To put the land line call on hold, press  
Important:  
{HOLD}.  
L You must register your cellular phone to  
the base unit before programming.  
2 To make a cellular call  
– If you have registered only one  
cellular phone, dial the phone  
number, then press {CELLULAR}.  
– If you have registered more than one  
cellular phone, dial the phone  
number, then press {CELLULAR}.  
Select the desired cellular phone,  
then press {SET}.  
Ringer settings for cellular calls  
Y o  
Ringer volume  
You can change the ringer volume heard  
when a cellular call is received. You can  
change it for the handset and base unit  
individually.  
To answer a cellular call  
Press {CELLULAR}.  
Handset  
3 To return to the land line call, press the  
line button that is flashing on the base  
unit.  
1 {MENU} (center of joystick) i f  
i {SELECT}  
L The cellular call ends.  
2 Ringer for celli {SELECT}  
3 Ringer volumei {SELECT}  
4 Select the desired volume. (Default:  
High) i {SAVE} i {OFF}  
Base unit  
1 {CELLULAR}  
2 Cellular settingi {SET}  
3 Ringer volumei {SET}  
4 Select the desired volume. (Default:  
High) i {SET} i {STOP}  
Note for handset and base unit:  
L When the ringer volume is set to off for a  
cellular line, “Ringer off” is not  
displayed in standby mode and the  
handset or base unit does not ring for  
cellular calls.  
68  
For assistance, please visit http://www.panasonic.com/phonehelp  
Using a Cellular Phone with this Unit  
L To cancel a selected unit, press {>}  
again.  
Ringer tone  
You can change the ringer tone heard  
when a cellular call is received. You can  
change it for the handset and base unit  
individually.  
6 {SET} i {OFF}  
Answering system settings for  
cellular calls o  
Handset  
1 {MENU} (center of joystick) i f  
Setting the answering system for a  
cellular call  
i {SELECT}  
This feature allows the base unit to answer  
cellular calls when you are not available to  
answer cellular calls.  
2 Ringer for celli {SELECT}  
3 Ringer tonei {SELECT}  
4 Select the desired item. (Default: “Tone  
Important:  
3”) i {SAVE} i {OFF}  
L To use this feature, you need to turn on  
the answering system for line 1 and/or  
line 2 (page 55).  
Note:  
L If you erase a customized ring for  
cellular call, “Tone 3” (default) is used  
instead of that ringer tone.  
L If this feature is turned on, the base unit  
plays the greeting message for line 1  
and message is recorded on line 1.  
Base unit  
1 {CELLULAR}  
1 {CELLULAR}  
2 Cellular settingi {SET}  
3 TAD (cell)i {SET}  
2 Cellular settingi {SET}  
3 Ringer tonei {SET}  
4 Select the desired setting. (Default:  
Off”) i {SET} i {STOP}  
4 Select the desired item. (Default: “Tone  
3”) i {SET} i {STOP}  
Note:  
L TAD” stands for Telephone Answering  
Device.  
Selecting which unit to ring o  
You can select which handset or base unit  
rings when you receive a call from one of  
the registered cellular phones.  
Ring count  
You can change the number of times the  
cellular phone rings before the base unit  
answers cellular calls.  
1 {CELLULAR}  
2 Cellular settingi {SET}  
3 Assign Base/HSi {SET}  
1 {CELLULAR}  
2 Cellular settingi {SET}  
3 TAD ring counti {SET}  
4 Select the desired cellular phone. i  
{SET}  
4 Select the desired number. (Default:  
5 Select the desired unit, then press {>}.  
4”) i {SET} i {STOP}  
(Default: “All”)  
L The selected units are indicated by  
Q”.  
For assistance, please visit http://www.panasonic.com/phonehelp  
69  
Using a Cellular Phone with this Unit  
4 To complete the transfer, press {SP-  
PHONE}.  
Transferring a cellular  
call  
Note for handset and base unit:  
L If the paged party does not answer  
within 1 minute after you hang up, your  
extension rings and the call is returned  
to your phone. You can speak to the  
caller again by pressing {C} on the  
handset or {CELLULAR} on the base  
unit.  
Cellular calls can be transferred between  
the handset and the base unit, and  
between the handset and another  
compatible Panasonic unit (KX-THA11/  
KX-THA12/KX-THA16/KX-THA17). You  
can also switch a cellular call between a  
cellular phone and base unit.  
L To transfer a cellular call to the  
answering system, see page 42.  
Transferring a cellular call  
Y o  
Answering a transferred cellular  
call Y o  
Handset  
Handset  
1 During a cellular call, press  
{INTERCOM} to put the call on hold.  
Press {C} to answer the page.  
L After the paging party hangs up the call,  
you can take the transferred call.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} to {8}).  
Base unit  
L If you do not wish to announce the  
Press {INTERCOM} to answer the page.  
transfer, skip to step 4.  
L After the paging party hangs up the call,  
you can take the transferred call.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {C} to return to the cellular  
call.  
Note for handset and base unit:  
L If the paging party hangs up before you  
answer the page, “Incoming call” is  
displayed. Press {C} on the handset or  
{CELLULAR} on the base unit to take  
the transferred call.  
4 To complete the transfer, press {OFF}.  
Base unit  
1 During a cellular call, press  
{TRANSFER} to put the call on hold.  
2 To page a handset, enter its extension  
number ({1} to {8}).  
To page all handsets, press {0}.  
L If you do not wish to announce the  
transfer, skip to step 4.  
3 Wait for the paged party to answer.  
L If the paged party does not answer,  
press {CELLULAR} to return to the  
cellular call.  
70  
For assistance, please visit http://www.panasonic.com/phonehelp  
Using a Cellular Phone with this Unit  
Switching a cellular call  
between a cellular phone and  
the base unit o  
Conference calls  
Conference call with a cellular  
call and land line call Y o  
From a cellular phone to the base unit  
If you answer a cellular call using a cellular  
phone, you can transfer it to the base unit.  
While you are talking on a cellular call, you  
can make or answer a 2nd call on the land  
line, and then combine the calls to  
establish a conference call.  
1 During a cellular call using your cellular  
phone, press {CELLULAR}.  
Handset  
2 Transfer to basei {SET}  
1 During a cellular call, press {HOLD} 2  
times.  
3 Select the desired cellular phone. i  
{SET}  
2 To answer a land line call, press  
{LINE1} or {LINE2}.  
L If you registered only one cellular  
phone, skip to step 4.  
To make a land line call, press {LINE1}  
or {LINE2}, then dial the phone  
number.  
4 Follow the instructions of your cellular  
phone, if required.  
L You may need to enter the PIN (page  
52).  
3 When the land line call is connected,  
press {CONF} to make a conference  
call.  
From the base unit to a cellular phone  
If you answer a cellular call using the base  
unit, you can transfer it to the cellular  
phone that the call came in.  
L To hang up only one line, press the  
desired line button or {CELL} for the  
party with which you want to continue  
talking.  
L To put both lines on hold, press  
{HOLD}. To talk only with the land  
line caller, press the desired line  
button. To talk only with the cellular  
caller, press {C}. To resume both  
lines, press {CONF}.  
1 During a cellular call using the base  
unit, press {CELLULAR}.  
2 Transfer to Celli {SET}  
Base unit  
1 During a cellular call, press {HOLD}.  
2 To answer a land line call, press  
{LINE1} or {LINE2}.  
To make a land line call, press {LINE1}  
or {LINE2}, then dial the phone  
number.  
3 When the land line call is connected,  
press {CONF} to make a conference  
call.  
For assistance, please visit http://www.panasonic.com/phonehelp  
71  
Using a Cellular Phone with this Unit  
L To hang up only one line, press the  
desired line button or {CELLULAR}  
for the party with which you want to  
continue talking.  
placed the call on hold can resume the  
full conference by pressing {CONF} on  
the handset or {CONF} on the base unit.  
L To put both lines on hold, press  
{HOLD}. To talk with only land line  
caller, press the desired line button.  
To talk only with the cellular caller,  
press {CELLULAR}. To resume both  
lines, press {CONF}.  
Conference call with a cellular  
call and an intercom call Y o  
While you are talking on a cellular call, one  
more extension can join the conversation  
and establish a conference call.  
Handset  
1 During a cellular call, press  
{INTERCOM}.  
2 To page the base unit, press {0}.  
To page another handset, enter its  
extension number ({1} to {8}).  
3 When the paged party answers, press  
{CONF} to make a conference call.  
L To leave the conference, press  
{OFF}. The other 2 parties can  
continue the conversation.  
Base unit  
1 During a cellular call, press  
{INTERCOM}.  
2 To page a handset, enter its extension  
number ({1} to {8}).  
To page all handsets, press {0}.  
3 When the paged party answers, press  
{CONF} to make a conference call.  
L To leave the conference, press {SP-  
PHONE}. The other 2 parties can  
continue the conversation.  
Note for handset and base unit:  
L The cellular call can be put on hold by  
pressing {HOLD}. Only the person who  
72  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Connecting to your network  
By connecting the base unit to your LAN, you can use this unit to:  
– connect to the Internet (requires a high-speed Internet service subscription).  
– connect to a computer on the same network.  
Connecting to your LAN  
Connect the base unit using LAN cable.  
LINE1/2  
LINE2  
LAN  
LAN cable (Category 5 UTP cable)  
See note below.  
Note:  
L Refer to the included “Installation Guide for MULTI TALK V Software” for connections.  
L When connecting the MULTI TALK V devices to a local area network, you need to know  
the following limitations.  
– While you are using a dial up network (DUN) to access the Internet, no other data  
communication can take place using the same computer (for example, file sharing,  
browsing the cordless camera, printing with KX-THA16, etc.).  
– If you have high-speed Internet service (DSL or Cable), it is better to connect the  
base unit behind a router to utilize the networking features properly (for example,  
sharing Internet connection, browsing the cordless camera with a computer, printing  
with the KX-THA16, etc.).  
Connecting the USB cable to the unit  
By connecting the USB cable to the USB port, you can use this unit to:  
– use MULTI TALK V USB Utility with your computer.  
– access to the Internet with your computer.  
For assistance, please visit http://www.panasonic.com/phonehelp  
73  
Useful Information  
System requirements for your computer  
The following system requirements must be met in order to use the MULTI TALK V  
software.  
Item  
Description  
®
®
Operating System  
Microsoft Windows 98SE, Microsoft Windows Me,  
Microsoft Windows 2000, or Microsoft Windows XP  
®
CPU  
RAM  
For Windows 98SE and Windows Me: Pentium 166 MHz  
or faster  
For Windows 2000: Pentium 200 MHz or faster  
For Windows XP: Pentium 300 MHz or faster  
For Windows 98SE and Windows Me: 64 MB (128 MB or  
more recommended)  
For Windows 2000 and Windows XP: 128 MB  
HDD  
50 MB available disk space  
Resolution  
Others  
800 x 600 or higher resolution display  
USB interface: 1.1  
Video adaptor with high color (16 bit) or higher  
CD-ROM drive  
10/100 Mbps network card installed (necessary for LAN  
interface users)  
Browser: Internet Explorer 5.0 or later (necessary when  
monitoring the cordless camera)  
Trademarks  
L Microsoft and Windows are either registered trademarks or trademarks of Microsoft  
Corporation in the United States and/or other countries.  
L Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in  
the United States and/or other countries.  
L Screen shots are reprinted with permission from Microsoft Corporation.  
L All other trademarks identified herein are the property of their respective owners.  
74  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Wall mounting  
Base unit  
The base unit can be mounted on a wall phone plate.  
1 Tuck the telephone line cord inside the wall mounting adaptor.  
2 Insert the upper hooks (A), then the lower hooks (B) on the wall mounting adaptor into  
the holes on the base unit until it clicks into the place.  
A
B
3 Connect the telephone line cord. Mount the base unit by inserting the mounting pins  
into the round openings on the adaptor (for pin B, use round cut out at the bottom of  
the adaptor if you’re using the 4 inches phone plate), then sliding the base unit down  
to secure it.  
Connect the AC adaptor to power outlet (page 13).  
L There are two common types of wall phone plates. The distance between A and B  
may vary depending on the size of the wall phone plate installed.  
L Raise the antennas.  
83 mm  
102 mm  
(4 inches  
(31/4 inches)  
)
83 mm  
(31/4 inches)  
or  
102 mm  
(4 inches)  
(120 V AC, 60 Hz)  
For assistance, please visit http://www.panasonic.com/phonehelp  
75  
Useful Information  
Charger  
Belt clip  
The charger can be mounted on the wall.  
Drive the screws (not included) into the  
wall using the wall template as a guide,  
then mount the charger securely on the  
screws.  
You can hang the handset on your belt or  
pocket using the included belt clip.  
To attach the belt clip  
Connect the AC adaptor to power outlet  
(page 16).  
25.2 mm  
(1 inch)  
Screws  
(120 V AC,  
60 Hz)  
To remove the belt clip  
Note:  
L Make sure the screws are securely  
fastened to the wall.  
Wall mount template for the charger  
25.2 mm  
(1 inch)  
76  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Note:  
L To cancel a headset from the base unit,  
see “Deregistering another device” on  
page 54.  
Headset (Optional)  
Setting up a Bluetooth wireless  
headset o  
Selecting a headset  
This setting determines which headset is  
active. Only 1 headset can be active at a  
time. When “No headset” is selected, the  
headset feature is turned off.  
1 {MENU} i h i {SET}  
2 Bluetoothi {SET}  
3 Headseti {SET}  
If your headset is Bluetooth wireless  
technology compatible to the home  
communication system, you can have a  
hands-free phone conversation by  
registering your headset to the base unit.  
4 Headset selecti {SET}  
5 Select the desired headset. i {SET}  
i {STOP}  
Important:  
Switching a call between headset and  
base unit speakerphone  
L The following procedures must be  
performed using the base unit.  
To switch to the base unit speakerphone,  
press {SP-PHONE}.  
To return to the headset, press {STOP}.  
L There can only be one active Bluetooth  
headset connection at a time.  
Registering a headset  
Important:  
Connecting the corded headset  
Y
L For more details, please visit:  
www.panasonic.com/MultiTalkV  
Connecting a headset to the handset  
allows hands-free phone conversations.  
Please use only a Panasonic headset  
(page 6).  
1 Your headset:  
Enter the registration mode of your  
headset (each headset’s instructions  
vary).  
2 Base unit:  
{MENU} i h i {SET}  
3 Bluetoothi {SET}  
4 Headseti {SET}  
L Headset shown is KX-TCA86.  
5 Registrationi {SET}  
Switching a call between headset and  
handset speakerphone  
To switch to the handset speakerphone,  
press {s}.  
6 Enter the PIN of your headset. (Refer to  
the operating instructions provided with  
your headset.) i {SET}  
To return to the headset, press {C}.  
For assistance, please visit http://www.panasonic.com/phonehelp  
77  
Useful Information  
Error messages  
If the unit detects a problem, one of the following messages is shown on the display.  
Display message  
Cause & solution  
Busy  
L The called handset or base unit is in use.  
L Other users are using the line(s). Wait until the line  
button light or the line status icon goes out.  
L Privacy mode is on for the call you tried to join (page  
44).  
L The handset or base unit you tried to copy phonebook  
items to is in use.  
L The handset you are calling is too far from the base unit.  
Denied  
Turn access on at  
device.  
L The monitor feature is turned off on the destination  
handset or base unit and the room cannot be monitored  
(page 45).  
Error!!  
L The handset’s registration or deregistration has failed.  
Move the handset and the base unit away from the  
electrical appliances and try again.  
L Another handset or base unit user tried to send  
phonebook items to you but there was an error. Have  
the other user re-send the items to you (page 33, 35).  
Error!!  
L 8 handsets have already been registered to the base  
unit. The deregistered handset number is still retained  
in the base unit. To register an additional handset,  
erase the unnecessary handset number using the base  
unit (page 54).  
8 handsets have  
already been  
registered.  
---Incomplete---  
L The destination unit’s phonebook memory is full. Erase  
unnecessary items from the destination unit’s  
phonebook (page 32, 35).  
L The destination unit is out of area.  
L The destination unit’s user may have pressed {C} or  
{s} on the handset or {SP-PHONE} on the base unit.  
Invalid  
L There is no handset registered to the base unit  
matching the extension number you entered.  
L You selected your own extension number.  
Invalid.  
L The handset is not registered to the base unit. Register  
Please register  
to the base unit  
the handset (page 54).  
Memory full  
L There is no space in memory to record new songs.  
Erase unnecessary songs (page 48).  
No items stored  
L Your phonebook or redial list is empty.  
L Customize ring” is empty.  
78  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Display message  
Cause & solution  
No link to base.  
Move closer to base  
and try again.  
L The handset has lost communication with the base unit.  
Move closer to the base unit, and try again.  
L Confirm that the base unit’s AC adaptor is plugged in.  
L Raise the base unit antennas.  
L The handset’s registration may have been canceled.  
Re-register the handset (page 54).  
L After registering a cellular phone to the base unit, the  
communication between the base unit and other units  
may be disconnected. You need to wait for a few  
minutes and try again.  
Phonebook full  
L There is no space to store new items in the phonebook.  
Erase unnecessary items (page 32, 35).  
System is busy.  
Please try again  
later.  
L The resources available for wireless communication  
(making or answering calls with a handset, monitoring  
audio in the room, etc.) are limited. Therefore,  
depending on the combination of wireless features  
being conducted at the same time, your desired  
operation may not be possible. Wait for other users to  
finish and try again.  
L Another user is listening to messages. Try again later.  
Title error  
L The title for the customized ring is not entered or the title  
you entered is already used for another customized  
ring. Enter the title for that customized ring only.  
For assistance, please visit http://www.panasonic.com/phonehelp  
79  
Useful Information  
Troubleshooting  
General use  
Problem  
Cause & solution  
The unit does not work.  
L Make sure that the battery is installed correctly and fully  
charged (page 16).  
L Check the connections (page 13 – 15).  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L The handset has not been registered to the base unit.  
Register the handset (page 54).  
I cannot hear a dial tone.  
L Confirm that the telephone line cord is connected (page  
14).  
L Disconnect the base unit from the telephone line and  
connect a known working telephone. If the working  
telephone operates properly, contact our service  
personnel to have the unit repaired. If the working  
telephone does not operate properly, contact your  
telephone company.  
Recharge battery” is  
displayed and I cannot  
perform the following  
operations:  
L The battery power is low. Fully charge the battery (page  
16) and try again.  
– recording or erasing a  
customized ringer  
– editing a title for a  
customized ringer  
– copying MULTI TALK V  
USB Utility settings  
(songs, phonebook  
items, programmable  
settings, etc.) from your  
computer  
Programmable settings  
Problem  
Cause & solution  
I cannot program items.  
L While another user is listening to messages or the  
answering system is answering a call, you cannot  
program. Try again later.  
While programming, the  
handset starts to ring.  
L A call is being received. Answer the call and start again  
after hanging up.  
80  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Making/answering calls, intercom  
Problem  
Cause & solution  
Static is heard, sound  
cuts in and out.  
Interference from other  
electrical units.  
L Move the handset and the base unit away from other  
electrical appliances (microwave, wireless LAN  
appliance, etc.).  
L Move closer to the base unit.  
L Raise the base unit antennas.  
L Turn on the clarity booster feature (page 29).  
L If your base unit is connected to a telephone line with  
DSL service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
The handset and base  
unit do not ring.  
L The ringer volume is turned off. Adjust it (page 46, 68).  
I cannot make a call.  
L The dialing mode may be set incorrectly. Change the  
setting (page 24).  
L The base unit (including answering system) or another  
handset is in use. Try again later.  
I cannot redial by  
pressing {REDIAL}.  
L If the last number dialed was more than 48 digits long,  
the number will not be redialed correctly. Dial the  
number manually.  
I cannot have a  
conversation using the  
headset.  
L Make sure that a Panasonic optional headset is  
connected properly (page 77).  
L Your optional Bluetooth headset is not registered.  
Register it (page 77).  
L If “SP-phone” is displayed on the handset, press {C}  
to switch to the headset.  
I cannot make long  
distance calls.  
L Make sure that you have long distance service.  
I cannot page the  
L The called handset is too far from the base unit.  
handset or base unit.  
L The called unit is in use. Try again later.  
I cannot turn the clarity  
booster feature on.  
L The resources available for wireless communication  
(making or answering calls with another handset,  
monitoring camera images from a computer, etc.) are  
limited. Wait for the other user to end the operation and  
try again.  
The interrupt tones sound  
while I am on an outside  
call or on an intercom call  
or monitoring a room.  
L A call is being received. Press {OFF} to end the call or  
stop monitoring, then answer the call.  
For assistance, please visit http://www.panasonic.com/phonehelp  
81  
Useful Information  
Phonebook  
Problem  
Cause & solution  
Copying stopped with an  
item displayed.  
L The destination handset may have lost communication  
with the base unit, or the destination unit user may have  
pressed {C} or {s} on the handset or {SP-PHONE}  
on the base unit.  
The displayed phonebook item was not copied to the  
unit. Press {OFF} on the handset or {STOP} on the  
base unit. Confirm that the destination unit is not in use  
and try again.  
Caller ID  
Problem  
Cause & solution  
The handset or base unit  
does not display the  
caller’s name and/or  
phone number.  
L You have not subscribed to Caller ID service. Contact  
your telephone company to subscribe.  
L If your base unit is connected to any additional  
telephone equipment such as a Caller ID box or  
cordless telephone jack, disconnect the base unit from  
the equipment and plug the base unit directly into the  
wall jack.  
L If your base unit is connected to a telephone line with  
DSL service, we recommend connecting a noise filter  
between the base unit and the telephone line jack.  
Contact your DSL provider for details.  
L The name display service may not be available in some  
areas. Contact your telephone company for details.  
L Other telephone equipment may be interfering with this  
unit. Disconnect the other equipment and try again.  
L The caller requested not to send caller information  
(page 36).  
L If a call is being transferred to you, the caller information  
is not displayed.  
The handset does not  
announce the displayed  
caller names.  
L The handset’s ringer volume is turned off. Adjust it  
(page 46).  
L The Talking Caller ID feature is turned off. Turn it on  
(page 50).  
L The ring count for the answering system is set to “2” or  
Toll saver”. Select a different setting (page 61).  
The caller list/incoming  
phone numbers are not  
edited automatically.  
L The Caller ID number auto edit feature is turned off.  
Turn it on and try again (page 50).  
L You need to call back the edited number to activate  
Caller ID number auto edit.  
82  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Problem  
Cause & solution  
I cannot dial the phone  
number edited in the  
caller list.  
L The phone number you dialed might have an incorrect  
edited pattern (for example, the long distance “1” or the  
area code is missing). Edit the phone number with  
another pattern (page 38).  
The 2nd caller’s  
information is not  
displayed during an  
outside call.  
L In order to use Caller ID, Call Waiting, or Call Waiting  
Caller ID (CWID), you must first contact your telephone  
company and subscribe to the desired service.  
After subscribing, you may need to contact your  
telephone company again to activate this specific  
service, even if you already subscribed to both Caller ID  
and Call Waiting with Caller ID services (CWID).  
Answering system  
Problem  
Cause & solution  
I cannot listen to  
messages from a remote  
location.  
L A touch tone phone is required for remote operation.  
L Enter the remote code correctly (page 59).  
L The answering system is off. Turn it on (page 61).  
The unit does not record  
new messages.  
L The answering system is not turned on for the line you  
wish to record messages from. Select the desired line  
or both lines by pressing {LINE SELECT} repeatedly,  
then turn the answering system on (page 55, 61).  
L The recording time is set to “Greeting only”. Select  
a different setting (page 62).  
L The message memory is full. Erase unnecessary  
messages (page 57).  
L The answering system is activated for both lines, and  
the 1st caller is leaving a voice message. The 2nd caller  
cannot leave a message, but the caller information will  
be stored (page 37).  
L If you subscribe to the Voice Mail service, messages  
are recorded by the telephone company not your  
telephone (page 62).  
I cannot operate the  
answering system.  
L Someone is operating the answering system.  
L If other users are talking on a conference call, you  
cannot operate the answering system. Try again later.  
The message indicator  
on the handset flashes.  
L New messages have been recorded. Listen to the new  
messages (page 57).  
For assistance, please visit http://www.panasonic.com/phonehelp  
83  
Useful Information  
Problem  
Cause & solution  
I cannot hear a message  
from the speaker when  
the answering system is  
recording a message.  
L The call screening feature is turned off. Turn it on (page  
62).  
L The volume for the base unit is turned off. Turn the  
volume up by pressing {^} on the base unit.  
L If you pressed {^} or {V} on the base unit to adjust the  
volume just before you listened to the message, you  
may not be able to hear the message. Adjust the  
volume while you are listening to the message.  
Cellular connection/Bluetooth wireless headset  
Problem  
Cause & solution  
I cannot register a cellular  
phone to the base unit.  
L Depending on the compatibility of the cellular phone,  
you may not be able to register it to the base unit.  
L Confirm that your cellular phone supports the hands-  
free profile (HFP) specification. If it does not, you  
cannot register it to the base unit.  
L You can register up to 5 cellular phones (when other  
Bluetooth devices are not registered). Confirm how  
many cellular phones have already been registered in  
“Connecting the cellular phone o” (page 65).  
L Confirm that the Bluetooth feature of your cellular  
phone is turned on. You may need to turn this feature on  
depending on your cellular phone.  
L The Bluetooth technology on your cellular phone may  
not be functioning normally. Turn off and on your cellular  
phone.  
I cannot connect a  
cellular phone to the base  
unit.  
L Depending on the compatibility of the cellular phone,  
you may not be able to connect it to the base unit.  
L Confirm that you have registered your cellular phone to  
the base unit using the cellular phone (page 64). Refer  
to the operating instructions of your cellular phone for  
registration.  
L Confirm that your cellular phone is turned on.  
L Confirm that the Bluetooth feature of your cellular  
phone is turned on. You may need to turn this feature on  
depending on your cellular phone.  
L The Bluetooth technology on your cellular phone may  
not be functioning normally. Turn off and on your cellular  
phone.  
The registered cellular  
phone received a call, but  
I cannot take that call with  
the handset or base unit.  
L If someone is talking on a cellular call or customizing  
the cellular settings, you cannot use cellular feature.  
There can be only one active Bluetooth connection at a  
time.  
L Confirm that your cellular phone is connected to the  
base unit (page 65).  
84  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Problem  
Cause & solution  
I cannot make or answer  
cellular calls with the  
handset or base unit.  
L Depending on the cellular phone’s compatibility, you  
may not be able to make or answer cellular calls even if  
you could register and connect the cellular phone to the  
base unit.  
L Confirm that you have registered your cellular phone to  
the base unit using the cellular phone (page 64). Refer  
to the operating instructions of your cellular phone for  
registration.  
L Confirm that your cellular phone is turned on.  
L Confirm that your cellular phone is connected to the  
base unit (page 65).  
L Confirm that your cellular phone is placed within the  
range of the base unit.  
L If someone is talking on a cellular call or customizing  
the cellular settings, you cannot use cellular feature.  
There can be only one active Bluetooth connection at a  
time.  
I can make or answer  
cellular calls but cannot  
hear a sound.  
L The Bluetooth technology on your cellular phone may  
not be functioning normally. Turn off and on your cellular  
phone.  
L Disconnect and connect the base unit AC adaptor and  
try again.  
I cannot switch cellular  
calls between the base  
unit and cellular phone.  
L Your cellular phone may not support this feature. Refer  
to the operating instructions of your cellular phone.  
I cannot register the  
Bluetooth wireless  
headset to the base unit.  
L Confirm that your Bluetooth wireless headset supports  
the headset profile (HSP) specification. If it does not,  
you cannot register it to the base unit.  
Battery recharge  
Problem  
Cause & solution  
I charged the battery fully,  
but 3 continues to  
flash, or 4 is  
L The battery may need to be replaced with a new one  
(page 17).  
displayed.  
The handset display is  
blank.  
L Confirm that the battery is properly installed.  
L Fully charge the battery (page 16).  
For assistance, please visit http://www.panasonic.com/phonehelp  
85  
Useful Information  
FCC and other information  
This equipment complies with Part 68 of  
the FCC rules and the requirements  
adopted by the ACTA. On the bottom of  
this equipment is a label that contains,  
among other information, a product  
identifier in the format US:ACJ----------.  
If requested, this number must be  
provided to the telephone company.  
L Registration No  
notify the customer as soon as possible.  
Also, you will be advised of your right to  
file a complaint with the FCC if you  
believe it is necessary.  
The telephone company may make  
changes in its facilities, equipment,  
operations or procedures that could  
affect the operation of the equipment. If  
this happens the telephone company will  
provide advance notice in order for you  
to make necessary modifications to  
maintain uninterrupted service.  
............(found on the bottom of the unit)  
L Ringer Equivalence No.  
(REN).......0.2B  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
requirements adopted by the ACTA. A  
compliant telephone cord and modular  
plug is provided with the product. It is  
designed to be connected to a  
If trouble is experienced with this  
equipment, for repair or warranty  
information, please contact a Factory  
Servicenter or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone  
company may request that you  
disconnect the equipment until the  
problem is resolved.  
compatible modular jack that is also  
compliant.  
The REN is used to determine the  
number of devices that may be  
Connection to party line service is  
subject to state tariffs. Contact the state  
public utility commission, public service  
commission or corporation commission  
for information.  
connected to a telephone line. Excessive  
RENs on a telephone line may result in  
the devices not ringing in response to an  
incoming call. In most but not all areas,  
the sum of RENs should not exceed five  
(5.0). To be certain of the number of  
devices that may be connected to a line,  
as determined by the total RENs, contact  
the local telephone company. For  
products approved after July 23, 2001,  
the REN for the product is part of the  
product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
If your home has specially wired alarm  
equipment connected to the telephone  
line, ensure the installation of this  
equipment does not disable your alarm  
equipment. If you have questions about  
what will disable alarm equipment,  
consult your telephone company or a  
qualified installer.  
represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
This equipment is hearing aid compatible  
as defined by the FCC in 47 CFR  
Section 68.316.  
If this equipment causes harm to the  
telephone network, the telephone  
company will notify you in advance that  
temporary discontinuance of service may  
be required. But if advance notice isn’t  
practical, the telephone company will  
86  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
When you hold the phone to your ear,  
noise might be heard in your Hearing Aid.  
Some Hearing Aids are not adequately  
shielded from external RF (radio  
frequency) energy. If noise occurs, use  
an optional headset accessory or the  
speakerphone option (if applicable) when  
using this phone. Consult with your  
audiologist or Hearing Aid manufacturer  
about the availability of Hearing Aids  
which provide adequate shielding to RF  
energy commonly emitted by digital  
devices.  
NOTE:  
This equipment has been tested and  
found to comply with the limits for a  
Class B digital device, pursuant to Part  
15 of the FCC Rules. These limits are  
designed to provide reasonable  
protection against harmful interference in  
a residential installation. This equipment  
generates, uses, and can radiate radio  
frequency energy and, if not installed and  
used in accordance with the instructions,  
may cause harmful interference to radio  
communications. However, there is no  
guarantee that interference will not occur  
in a particular installation. If this  
equipment does cause harmful  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain  
to the dispatcher the reason for the  
call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the  
user is encouraged to try to correct the  
interference by one or more of the  
following measures:  
Reorient or relocate the receiving  
antenna.  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received,  
including interference that may cause  
undesired operation.  
Increase the separation between the  
equipment and receiver.  
Connect the equipment into an outlet  
on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced  
radio/TV technician for help.  
Some cordless telephones operate at  
frequencies that may cause interference  
to nearby TVs and VCRs. To minimize or  
prevent such interference, the base of  
the cordless telephone should not be  
placed near or on top of a TV or VCR. If  
interference is experienced, move the  
cordless telephone further away from the  
TV or VCR. This will often reduce, or  
eliminate, interference.  
Privacy of communications may not be  
ensured when using this phone.  
CAUTION:  
Any changes or modifications not  
expressly approved by the party  
responsible for compliance could void the  
user’s authority to operate this device.  
For assistance, please visit http://www.panasonic.com/phonehelp  
87  
Useful Information  
Notice  
FCC RF Exposure Warning:  
The product complies with FCC radiation  
exposure limits set forth for an  
uncontrolled environment. To comply  
with FCC RF exposure requirements, the  
base unit must be installed and operated  
with its antenna located 20 cm (8 inches)  
or more between antenna and all  
person’s body (excluding extremities of  
hands, wrist and feet). The handset may  
be carried and operated with only the  
specific provided belt-clip. Other non-  
tested belt-clips or similar body-worn  
accessories may not comply and must  
be avoided. The product must not be  
collocated or operated in conjunction  
with any other antenna or transmitter.  
Responsible party:  
Panasonic Corporation of North America  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Phone number: 1-800-211-PANA (1-800-  
211-7262)  
FCC Warning:  
To ensure compliance with FCC  
emissions limits, use only the included  
USB cable with the ferrite core when  
connecting the unit to a computer.  
88  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Specifications  
General  
Operating environment 5 °C – 40 °C (41 °F – 104 °F)  
Frequency  
2.402 GHz – 2.48 GHz  
Bluetooth compliance  
Bluetooth wireless technology 1.2  
Base unit  
Dimensions  
Approx. height 48 mm x width 205 mm x depth 182 mm  
7
1
5
(1 / inches x 8 / inches x 7 / inches)  
8
16  
32  
Mass (Weight)  
Approx. 530 g (1.17 lb.)  
Power consumption  
Standby: Approx. 2.6 W  
Maximum: Approx. 5.5 W  
Power output  
Power supply  
Interface  
125 mW (max.)  
AC adaptor (120 V AC, 60 Hz)  
USB: 1.1  
®
LAN: 10Base-T/100Base-TX Ethernet RJ-45 connector x 1  
Handset  
Dimensions  
Approx. height 159 mm x width 49 mm x depth 35 mm  
1
15  
3
(6 / inches x 1  
/
inches x 1 / inches)  
4
16  
8
Mass (Weight)  
Power output  
Power supply  
Interface  
Approx. 170 g (0.37 lb.)  
125 mW (max.)  
Ni-MH battery (3.6 V, 830 mAh)  
USB: 1.1  
Charger  
Dimensions  
Approx. height 71 mm x width 88 mm x depth 99 mm  
13  
15  
29  
(2  
/
inches x 3  
/
inches x 3  
/
inches)  
16  
32  
32  
Mass (Weight)  
Approx. 110 g (0.24 lb.)  
Power consumption  
Standby: Approx. 1.5 W  
Maximum: Approx. 6.5 W  
Power supply  
Note:  
AC adaptor (120 V AC, 60 Hz)  
L Design and specifications are subject to change without notice.  
L The illustrations in these instructions may vary slightly from the actual product.  
Trademarks  
L The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use  
of such marks by Panasonic is under license.  
L Ethernet is either a registered trademark or a trademark of Xerox Corporation in the  
United States and/or other countries.  
For assistance, please visit http://www.panasonic.com/phonehelp  
89  
Useful Information  
Customer services  
Customer Services Directory  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Servicenter; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
http://www.panasonic.com/consumersupport  
or, contact us via the web at:  
http://www.panasonic.com/contactinfo  
You may also contact us directly at:  
1-800-211-PANA (1-800-211-7262),  
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
Accessory Purchases  
Purchase Parts, Accessories and Instruction Books online for all  
Panasonic Products by visiting our Web Site at:  
http://www.pasc.panasonic.com  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 8 pm, EST.)  
Panasonic Services Company  
20421 84th Avenue South, Kent, WA 98032  
(We Accept Visa, MasterCard, Discover Card, American Express, and  
Personal Checks)  
TTY users (hearing or speech impaired users) can call 1-866-605-1277.  
Service in Puerto Rico  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Phone (787)750-4300, Fax (787)768-2910  
90  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Warranty  
PANASONIC CONSUMER  
ELECTRONICS COMPANY, DIVISION  
OF PANASONIC CORPORATION OF  
NORTH AMERICA  
PANASONIC PUERTO RICO, INC.  
San Gabriel Industrial Park,  
Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
One Panasonic Way,  
Secaucus, New Jersey 07094  
Panasonic Telephone Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or  
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto  
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period  
indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished product. The decision  
to repair or replace will be made by the warrantor.  
Parts  
Labor  
One (1) Year  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During  
the “Parts” Limited Warranty period, there will be no charge for parts. You must  
mail-in your product prepaid during the Limited Warranty period. This Limited  
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts  
(cabinet). This Limited Warranty only applies to products purchased and serviced in  
the United States or Puerto Rico. This Limited Warranty is extended only to the  
original purchaser and only covers products purchased as new.  
Mail-In Service  
For assistance in the continental U.S.A. in obtaining repairs please ship the product  
prepaid to:  
Panasonic Services Company Customer Servicenter  
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503  
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or  
fax (787)-768-2910.  
For Limited Warranty service for headsets if a headset is included with this product  
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).  
When shipping the unit carefully pack, include all accessories, and send it prepaid,  
adequately insured and preferably in the original carton. Include a letter detailing  
the complaint and provide a day time phone number where you can be reached.  
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF  
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND  
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR  
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.  
For assistance, please visit http://www.panasonic.com/phonehelp  
91  
Useful Information  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or  
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.  
The Limited Warranty ALSO DOES NOT COVER damages which occurred in  
shipment, or failures which are caused by products not supplied by the warrantor,  
or failures which result from accidents, misuse, abuse, neglect, bug infestation,  
mishandling, misapplication, alteration, faulty installation, set-up adjustments,  
misadjustment of consumer controls, improper maintenance, power line surge,  
lightning damage, modification, introduction of sand, humidity or liquids,  
commercial use such as hotel, office, restaurant, or other business or rental use of  
the product, or service by anyone other than a Factory Servicenter or other  
Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER  
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE  
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED  
WARRANTY. (As examples, this excludes damages for lost time, lost calls or  
messages, cost of having someone remove or re-install an installed unit if  
applicable, travel to and from the servicer. The items listed are not exclusive, but  
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions  
may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other  
rights which vary from state to state. If a problem with this product develops during or  
after the Limited Warranty period, you may contact your dealer or Servicenter. If the  
problem is not handled to your satisfaction, then write to the warrantor’s Consumer  
Affairs Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED  
WARRANTY, ARE YOUR RESPONSIBILITY.  
92  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Direct command chart/programming index  
Important:  
L You can program each feature directly by using feature codes.  
Press {MENU}, {#}, then press the desired feature code.  
Note:  
L When you find “*1”, “*2”, and “*3” in the following table, refer to the corresponding note  
below.  
*1 If you program the following features using one of the units, you do not need to program  
the same item using another unit.  
*2 If you reset the base unit (page 52), the marked features are reset to their default  
settings.  
*3 If you purchase the cordless camera (KX-THA13), you can monitor a room where the  
cordless camera is located using your computer.  
Telephone  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
Auto edit  
(Caller ID number  
auto edit)  
{2}{1}{4}  
Y
o On  
r
50  
Auto talk  
{2}{0}{0}  
{2}{1}{3}  
{6}{8}{0}  
Y
Y
Y
Off  
50  
37  
53  
Caller list  
o
o
Customer  
support  
Customize ring  
{1}{6}{6}  
{1}{0}{1}  
{1}{3}{1}  
Y
Y
Y
47  
25  
54  
*1  
Date and time  
o 12.31.2006  
Deregistration  
(Deregistering a  
handset)  
Deregistration  
(Deregistering  
{1}{3}{4}  
o
54  
another device)  
Display  
(Display language)  
{1}{1}{0}  
Y
Y
o English  
r
24  
54  
Registration  
(Handset  
{1}{3}{0}  
registration)  
Interrupt tone  
Key tone  
{2}{0}{1}  
Y
Y
o 2  
r
48  
50  
{1}{6}{5}  
On  
For assistance, please visit http://www.panasonic.com/phonehelp  
93  
Useful Information  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
LCD contrast  
{1}{4}{5}  
Y
o
Level 3  
r
50  
(Display contrast)  
Line select  
Message alert  
Phonebook  
{2}{5}{0}  
{3}{4}{0}  
{2}{8}{0}  
{2}{3}{5}  
{1}{6}{1}  
Y
Y
Y
Y
Y
o Auto  
Off  
r
51  
63  
o
31, 34  
48  
Ring color  
Ringer tone  
Color 1  
o
o
Line 1: Tone 1  
Line 2: Tone 2  
r
46  
Ringer volume  
Set dial mode  
{1}{6}{0}  
{1}{2}{0}  
{1}{2}{1}  
{1}{2}{2}  
{1}{3}{2}  
{1}{6}{2}  
Y
Y
Y
Y
High  
r
r
r
r
r
46  
24  
51  
52  
52  
50  
*1  
*1  
o Tone  
o 700ms  
o B  
Set flash time  
*1  
Set line mode  
Set PIN  
o 7262  
On  
Talking  
CallerID  
Y
Y
Y
Time  
adjustment  
{2}{2}{6}  
o Caller  
r
49  
49  
*1  
ID[auto]  
Voice enhancer  
{2}{7}{0}  
Off  
Intercom and monitor features  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
Audio monitor  
{7}{2}{2}  
Y
Y
o
o
45  
49  
Device name  
(Changing the  
handset/base unit  
name)  
{1}{0}{4}  
Handset:  
Handset  
Base unit:  
Base TH102  
Monitor access  
PC camera  
access  
{2}{0}{2}  
Y
o Deny  
r
r
45  
{6}{5}{0}  
o Off  
*3  
(Enablingmonitoring  
from a computer)  
94  
For assistance, please visit http://www.panasonic.com/phonehelp  
Useful Information  
Answering system features  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
Call screening  
Greeting check  
{3}{1}{0}  
{3}{0}{3}  
o On  
r
62  
56  
55  
57  
o
o
Greeting record {3}{0}{2}  
Message  
{3}{0}{0}  
Y
playback  
Recording mode  
{3}{0}{9}  
o Standard  
recording  
60min  
r
62  
Recording time  
Remote code  
Ring count  
{3}{0}{5}  
{3}{0}{6}  
{2}{1}{1}  
o 3min  
o 11  
r
r
r
62  
61  
61  
o 4 rings  
Cellular connection  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
Discoverable  
(Turning on the  
{6}{2}{0}  
o On  
r
64  
discoverable mode)  
Ringer tone  
(For cellular phones)  
{6}{2}{9}  
Y
Y
o Tone 3  
o High  
r
r
69  
68  
Ringer volume  
{6}{2}{8}  
(For cellular phones)  
Bluetooth compatible headset  
Feature  
Feature  
code  
Operating Default setting  
unit  
Base  
reset  
Page  
*2  
Headset list  
(Selecting a  
headset)  
{6}{2}{2}  
o
77  
Registration  
(Registering a  
headset)  
{6}{2}{1}  
o
77  
For assistance, please visit http://www.panasonic.com/phonehelp  
95  
Index  
Connections  
AC adaptor: 13, 16  
LAN cable: 73  
Index  
Noise filter: 15  
A Answering calls: 28  
Answering system  
Telephone line cord: 13, 14, 15  
Customer support: 53  
Customize ring: 47  
Erasing messages: 57, 58, 60  
Listening to messages: 56, 57, 59  
Turning on/off: 55, 58, 60  
Audio cable: 47  
D Date and time: 25  
Deregistration: 54  
Device name: 49  
Dialing mode: 24  
Direct commands: 93  
Display  
Auto talk: 28, 50  
B Base unit  
Monitor: 45  
Ringer tone: 46  
Ringer volume: 46  
Battery  
Contrast: 50  
Language: 24  
Charge: 16  
Installation: 16  
Performance: 17  
Replacement: 17  
Strength: 16  
Belt clip: 76  
Bluetooth wireless technology: 64, 77  
Booster (clarity booster): 29  
E
F
Error messages: 78  
Flash: 29  
Flash time: 51  
G Greeting message: 55  
H Handset  
Monitor: 45  
Ringer tone: 46  
Ringer volume: 46  
Headset: 77  
Hold: 28  
C Call reservation: 53  
Call share: 44  
Call Waiting: 29  
I
Intercom: 40  
Interrupt tone: 48  
Call Waiting Caller ID: 36  
Caller ID number auto edit: 38, 50  
Caller ID service: 36  
Caller list  
Calling back: 37  
Editing: 38  
K Key tone: 50  
L
Light-up ID: 37  
Line mode: 52  
Line selection: 51  
Erasing: 39  
Storing: 39  
Viewing: 37  
Cellular phone  
Conference: 71  
Connection: 65  
Discoverable: 64  
Making/answering calls: 65  
Registration: 64  
M Making calls: 26  
Memo (voice memo): 59  
Memory capacity (message  
recording): 55  
Message alert: 63  
Microphone: 27, 59  
Missed calls: 37  
Monitor  
Audio monitor: 45  
Monitor access: 45  
MULTI TALK V: 4  
Mute: 28  
Ringer tone: 69  
Ringer volume: 68  
Transferring a call: 70  
Conference calls: 42  
P
Pause: 26, 27  
Phonebook  
Base unit: 34  
Handset: 31  
96  
For assistance, please visit http://www.panasonic.com/phonehelp  
Index  
PIN: 52  
Privacy feature: 44  
Pulse service: 29  
R Recording mode: 62  
Recording time: 62  
Redial list: 26, 27  
Registration  
Cellular phone: 64  
Handset: 54  
Headset: 77  
Remote code: 61  
Remote operation: 59  
Ring color: 48  
Ring count: 61  
Ringer ID: 37  
Ringer off: 28, 46  
Ringer tone: 46  
Ringer volume: 46  
Rotary service: 29  
S
T
Soft keys: 22  
Specifications: 89  
SP-phone: 26  
TAD: 69  
Talking Caller ID: 36, 50  
Time adjustment: 49  
Toll saver: 61  
Tone: 29  
Trademarks: 74, 89  
Transferring a call: 41  
Troubleshooting: 80  
TTY: 6, 90  
U USB cable: 6, 73  
V
VE (voice enhancer): 29, 49  
Voice guidance: 57, 59  
Voice Mail service: 62  
Volume  
Receiver: 26  
Ringer: 46  
Speaker: 26, 27  
W Wall mounting  
Base unit: 75  
Charger: 76  
Warranty: 91  
For assistance, please visit http://www.panasonic.com/phonehelp  
97  
Notes  
98  
For assistance, please visit http://www.panasonic.com/phonehelp  
Notes  
For assistance, please visit http://www.panasonic.com/phonehelp  
99  
If you need assistance with setup or operation  
1 Visit our website: http://www.panasonic.com/phonehelp  
2 Contact us via the web at: http://www.panasonic.com/contactinfo  
3 Call us at: 1-800-211-PANA (1-800-211-7262)  
TTY users (hearing or speech impaired users) can call 1-877-833-8855.  
When you ship the product  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom, to the outside of the carton.  
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and  
adequately insured.  
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to  
executive or regional sales offices. These locations do not repair consumer products.  
We recommend keeping a record of the following information for future reference.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Panasonic Consumer Electronics Company,  
Division of Panasonic Corporation of North America  
One Panasonic Way, Secaucus, New Jersey 07094  
Panasonic Puerto Rico, Inc.  
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,  
Carolina, Puerto Rico 00985  
Copyright:  
This material is copyrighted by Panasonic Communications Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited  
without the written consent of Panasonic Communications Co., Ltd.  
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.  
PQQX14674XA DM1105MK3036  

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