Motorola MOTOKRZR K1m User Manual

Phone User Guide  
MOTOKRZRTM K1m by Motorola®  
www.sprint.com  
© 2007 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward”  
logo, the NEXTEL name and logo, and other trademarks are trademarks  
of Sprint Nextel.  
Printed in the U.S.A.  
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii  
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv  
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Getting Started With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4  
Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 9  
2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Using Your Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . 21  
Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . 26  
Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 42  
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50  
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
TTY Use With Sprint Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 61  
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 63  
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65  
Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66  
Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69  
Security Features for Sprint Power Vision . . . . . . . . . . . . . . . . . . . 70  
2D. Controlling Your Roaming Experience . . . . . . . . . . . . . 72  
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79  
Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85  
Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86  
Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87  
Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Dialing Sprint Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94  
2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . . 95  
Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100  
2H. Using Your Phone’s Voice Services . . . . . . . . . . . . . . . 102  
Voice Recognition — Dialing & Messaging . . . . . . . . . . . . . . . . . 103  
Setting Up Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107  
Working With Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . 111  
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . 116  
Using Your Phone’s microSD Card and Adapter . . . . . . . . . . . . . 117  
Working With the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 123  
2J. Using the Built-in Camera . . . . . . . . . . . . . . . . . . . . . . 124  
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129  
Shooting Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132  
Storing Your Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
Using Sprint Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
2K. Using the Built-in Media Player . . . . . . . . . . . . . . . . . . 145  
Your Multimedia Channel Options . . . . . . . . . . . . . . . . . . . . . . . . . 146  
Accessing Media Player's Channel Listings . . . . . . . . . . . . . . . . . 147  
Playing a Video or Audio Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148  
Multimedia FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149  
2L. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Setting Up Your Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154  
Section 3: Sprint Service Features . . . . . . . . . . . . . . . . .157  
3A. Sprint Service Features: The Basics . . . . . . . . . . . . . . . 158  
Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159  
Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165  
Using SMS Voice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167  
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170  
Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170  
Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172  
Updating Phone Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173  
3B. Sprint Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . 174  
Getting Started With Sprint Voice Command . . . . . . . . . . . . . . 175  
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . . 176  
Making a Call With Sprint Voice Command . . . . . . . . . . . . . . . . 177  
Getting Information With Sprint Voice Command . . . . . . . . . . 178  
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 180  
General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
FCC Notice To Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188  
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191  
Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192  
Information From the World Health Organization . . . . . . . . . . 194  
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194  
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195  
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196  
California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197  
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198  
4B. Motorola’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 200  
Motorola Limited Warranty for  
the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201  
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209  
Welcome to Sprint  
Sprint and Nextel have come together offering you more choice  
and flexibility to do whatever you want, just about whenever you  
want.  
This powerful combination brings you access to more  
products, more services, and more of what you need, to do  
more of what you want. Welcome to a future full of  
possibility. Welcome to the new Sprint.  
Welcome and thank you for choosing Sprint.  
i
 
Introduction  
This Phone User Guide introduces you to Sprint Service and all  
the features of your new phone. It’s divided into four  
sections:  
Section 1: Getting Started  
Section 2: Using Your Phone  
Section 3: Sprint Service Features  
Section 4: Safety and Warranty Information  
Throughout this guide, you'll find tips that highlight special  
shortcuts and timely reminders to help you make the most of  
your new phone and service. The Table of Contents and Index  
will also help you quickly locate specific information.  
You'll get the most out of your phone if you read each section.  
However, if you'd like to get right to a specific feature, simply  
locate that section in the Table of Contents and go directly to  
that page. Follow the instructions in that section, and you'll  
be ready to use your phone in no time.  
phone. Visit www.sprint.com and log on to  
My Sprint Wireless to access the most recent version of  
the phone user guide.  
Phone  
Guide  
Note:  
Please refer to the Important Safety Information section  
on page 180 to learn about information that will help  
you safely use your phone. Failure to read and follow the  
Important Safety Information in this phone guide may  
result in serious bodily injury, death, or property  
damage.  
WARNING!  
ii  
 
Want to keep track of  
your minutes?  
It’s easy to check right  
from your phone!  
4
Dial  
You’ll hear a summary of your service plan minutes and  
the minutes remaining in your current billing cycle, along  
with your phone’s individual usage if you’re on a shared  
plan. You’ll also hear a summary of your account balance  
and your most recent payment information.  
Use Your Phone’s Web Browser  
From the Sprint PCS Vision Home Page, select My Account  
(Option 0). You’ll see many helpful categories including  
Payment Due, Current Usage, and Plan Overview. Select a  
topic to display the latest information.  
Note  
Reported minutes and balances are estimates only. Please  
consult your Sprint PCS Invoice for actual minutes used.  
iii  
Your Phone’s Menu  
The following list outlines your phone’s menu structure. For  
more information about navigating through the menus,  
please see “Navigating Through Phone Menus” on page 26.  
CALL HISTORY  
1: OUTGOING CALLS  
2: INCOMING CALLS  
3: MISSED CALLS  
4: RECENT CALLS  
5: ERASE HISTORY  
CONTACTS  
1: FIND NAME  
2: ADD NEW ENTRY  
3: SPEED DIAL #S  
4: MY PHONE #  
5: SERVICES  
1: Customer Solutions 2: Dir. Assistance  
3: Account Info.  
4: Sprint Operator  
5: Voice Command  
6: MANAGE CONTACTS  
1: Add Distribution List 2: View Distribution Lists 3: Add New Group  
4: View Groups 5: Delete All Contacts 6: Memory Status  
MESSAGING  
1: SEND MESSAGE  
1: Text Message  
2: Picture Mail  
3: Voice SMS  
iv  
     
2: PICTURE MAIL  
1: Inbox  
2: Send Message  
3: TEXT MESSAGING  
1: Inbox  
2: Outbox  
3: Sent Folder  
4: Drafts Folder  
5: Preset Messages  
6: Send Message  
4: IM & EMAIL  
1: Yahoo! Mail download  
3:PCS Mail  
2: Instant Messaging  
3: MSN  
2: AOL  
4: Yahoo!  
5: Earthlink  
6: Other  
5: VOICE SMS  
1: Inbox  
2: Outbox  
2: Details  
3: Send Message  
3: Clear Icon  
6: VOICEMAIL  
1: Call Voicemail  
7: SETTINGS  
1: Text Messaging  
2: Voice SMS  
ON DEMAND  
PICTURES & VIDEO  
1: CAMERA  
2: CAMCORDER  
3: MY PICTURES  
1: In Camera  
2: Saved to Phone  
2: Saved to Phone  
2: Upload Pictures  
3. External Memory  
3. External Memory  
3: Upload Videos  
4: MY VIDEOS  
1: In Camcorder  
5: ONLINE ALBUMS  
1: View Albums  
6: ACCOUNT INFORMATION  
7: MEMORY MANAGER  
8: SETTINGS  
1: Storage Location  
2: Status Bar Display  
3: Erase Media after Upload  
v
MY CONTENT  
1: GAMES  
1: Get New  
2: My Content Manager  
2: RINGERS  
1: Get New  
2: My Content Manager 3: Ringers Preview  
2: My Content Manager 3: Screen Saver Preview  
2: My Content Manager  
3: SCREEN SAVERS  
1: Get New  
4: APPLICATIONS  
1: Get New  
5: IM & EMAIL  
1: Get New  
2: My Content Manager 3: Instant Messaging  
4: Yahoo! Mail download  
6: CALL TONES  
MUSIC  
MEDIA PLAYER  
1: CHANNEL LISTING  
2: MEMORY CARD  
WEB  
BLUETOOTH  
1: FIND ME  
2: HANDSFREE  
3: DEVICE HISTORY  
4: SETUP  
vi  
TOOLS  
1: ALARM CLOCK  
1: Alarm 1  
4: Alarm 4  
2: Alarm 2  
5: Alarm 5  
3: Alarm 3  
2: CALENDAR  
3: VOICE RECORDS  
4: CALCULATOR  
5: WORLD CLOCK  
SETTINGS  
1: SOUNDS  
1: Ringer Type  
1: Voice Calls  
4: Alarm  
2: Messaging  
5: Roam Ringer  
3: Calendar  
2: Volume  
1: Ringer  
4: Alarm  
7: Key Beep  
10: Reset Volumes  
2: Messaging  
5: Applications  
8: Voice Call  
3: Calendar  
6: Power On  
9: Speaker Phone  
3: Alerts  
1: Service  
4: Connect  
2: Minute Beep  
2: Tone Length  
3: Call Lost  
4: Key Tone  
1: Navigation Tones  
2: DISPLAY  
1: Screensaver  
2: Foregrounds  
1: Clock Type  
2: Navigation Key Display 3: Greeting Banner  
3: Backlight Control  
4: Menu Style  
5: Assign Keys  
1: Up  
2: Down  
3: Left  
4: Right  
vii  
6: Time and Date  
7: Incoming Calls  
1: Call with ID  
2: Call without ID  
3: KEYGUARD  
4: POWER VISION  
1: Power Vision  
5: ROAMING  
1: Set Mode  
2: Net Guard  
2: Call Guard  
3: Update Vision Profile  
3: Data Roam Guard  
6: LOCATION  
7: SECURITY  
1: Lock Phone  
2: Change Lock Code  
3: Limit Use  
1: Lock Contacts  
2:Lock Vision  
3: Lock Pictures & Video  
4: Restrict Outgoing Calls 5:Restrict Incoming Calls  
4: Erase Contacts  
5: Erase My Content  
6: Reset Personal Dictionary  
7: Reset Phone  
8: Special Numbers  
9: Update Picture Mail Profile  
10: Format External Memory  
8: OTHERS  
1: Language  
2: Answer Options  
3: Airplane Mode  
4: Speed Dial  
5: Abbreviated Dial  
6: Auto Redial  
7: TTY  
viii  
8: Auto Answer  
9: Voice Guide  
1: Main Menu  
4: Digits  
2: Settings  
3: Contacts  
10:Text Input  
1: Personal Dictionary 2: Word Completion  
9: PHONE INFO  
1: My Phone #  
3: Auto Space  
3: Version  
2: Icon Glossary  
4: Advanced  
5: Update Phone SW  
ix  
x
Section 1  
Getting Started  
   
Section 1A  
Setting Up Service  
In This Section  
Getting Started With Sprint Service  
Setting Up Your Voicemail  
Sprint Account Passwords  
Getting Help  
Setting up service on your new phone is quick and easy. This  
section walks you through the necessary steps to unlock your  
phone, set up your voicemail, establish passwords, and  
contact Sprint for assistance with your wireless service.  
2
Section 1A: Setting Up Service  
   
Getting Started With Sprint Service  
Determining If Your Phone Is Already Activated  
If you purchased your phone at a Sprint Store, it is probably  
ready to use. If you received your phone in the mail, it  
probably has been activated; all you need to do is unlock it.  
If your phone is not activated, please use another phone to  
call Sprint Customer Service at 1-888-211-4727.  
Unlocking Your Phone  
To unlock your phone, follow these easy steps:  
1. Press and hold E to turn the phone on.  
2. Press Unlock (right softkey).  
To select a softkey, press the button directly below the text  
appearing on the bottom left and right of your display screen.  
Softkey actions change according to the screen you are  
viewing.  
Tip:च  
3. Enter your four-digit lock code. (For security purposes,  
the code is not visible as you type.)  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or phone number, or try  
entering 0000 or NATL (6285). If none of these work, call  
Sprint Customer Service at 1-888-211-4727.  
Tip:  
Section 1A: Setting Up Service  
3
   
Setting Up Your Voicemail  
Unanswered phone calls are automatically transferred to  
your voicemail, even if your phone is in use or turned off.  
Therefore, you may want to set up your voicemail and  
personal greeting as soon as your phone is activated.  
To set up your voicemail:  
1. From standby mode, press and hold 1.  
2. Follow the system prompts to:  
Create your passcode.  
Record your name announcement.  
Record your greeting.  
Choose whether or not to activate One-Touch  
Message Access (a feature that lets you access  
messages simply by pressing and holding 1,  
bypassing the need for you to enter your passcode).  
Voicemail Passcode  
Note:  
If you are concerned about unauthorized access to your  
voicemail account, Sprint recommends that you enable your  
voicemail passcode.  
For more information about using your voicemail, see  
“Setting Up Your Voicemail” on page 159.  
4
Section 1A: Setting Up Service  
     
Sprint Account Passwords  
As a Sprint customer, you enjoy unlimited access to your  
personal account information, your voicemail account, and  
your data services account. To ensure that no one else has  
access to your information, you need to create passwords to  
protect your privacy.  
Account Password  
If you are the account owner, you have an account password  
to sign on to www.sprint.com and to use when calling Sprint  
Customer Service. Your default account password is the last  
four digits of your Social Security number. If you are not the  
account owner (if someone else receives the invoice for your  
Sprint service), you can get a sub-account password at  
www.sprint.com.  
Voicemail Password  
You create your voicemail password (or passcode) when you  
set up your voicemail. See “Setting Up Your Voicemail” on  
page 4 for more information on your voicemail password.  
Sprint Power Vision Password  
With your Sprint Power Vision phone, you will be assigned a  
Sprint Power Vision user name and password. See the  
Experience the Sprint Power Vision Network guide for  
information on how to establish your user name and  
password.  
For additional information, or to change your passwords, sign  
on to www.sprint.com or call Sprint Customer Service at  
1-888-211-4727.  
Section 1A: Setting Up Service  
5
   
Getting Help  
Visit www.sprint.com  
You can go online to:  
Access your account information.  
Check your minutes used (depending on your Sprint  
service plan).  
View and pay your bill.  
Make your life easier by enrolling in Sprint online billing  
and automatic payment.  
Purchase accessories.  
Shop for the latest phones.  
View other Sprint service plans and options.  
Learn more about the Sprint Power Vision Network and  
other great products like games, ringers, screen savers,  
and more.  
Reaching Sprint Customer Service  
You can reach Sprint Customer Service many different ways:  
Dial  
on your phone.  
*2S  
Sign on to your account at www.sprint.com.  
Call us toll-free at 1-888-211-4727.  
Receiving Automated Invoicing Information  
For your convenience, your phone gives you access to  
invoicing information on your Sprint account. This  
information includes balance due, payment received,  
invoicing cycle, and an estimate of the number of minutes  
used since your last invoicing cycle.  
6
Section 1A: Setting Up Service  
       
To access automated invoicing information:  
Press  
.
*4S  
This service may not be available in all Affiliate areas.  
Note:  
Sprint 411  
You have access to a variety of services and information  
through Sprint 411, including residential, business, and  
government listings; movie listings or show times; driving  
directions, restaurant reservations, and major local event  
information. You can get up to three pieces of information  
per call, and the operator can automatically connect your call  
at no additional charge.  
There is a per-call charge to use Sprint 411 and you are billed  
for airtime.  
To call Sprint 411:  
Press  
.
411S  
Sprint Operator Services  
Sprint Operator Services provides assistance when placing  
collect calls or when placing calls billed to a local telephone  
calling card or to a third party.  
To access Operator Services:  
Press  
.
0S  
For more information or to see the latest in products and  
services, visit us online at www.sprint.com.  
Section 1A: Setting Up Service  
7
       
Section 2  
Using Your Phone  
   
Section 2A  
Phone Basics  
In This Section  
Your Phone  
Viewing the Display Screen  
Features of Your Phone  
Accessories  
Turning Your Phone On and Off  
Using Your Phone’s Battery and Charger  
Navigating Through Phone Menus  
Displaying Your Phone Number  
Making and Answering Calls  
Entering Text  
Your phone is packed with features that simplify your life  
and expand your ability to stay connected to the people and  
information that are important to you. This section will guide  
you through the basic functions and calling features of  
your phone.  
10  
Section 2A: Phone Basics  
     
Your Phone  
Front View of Your Phone  
7. Camera  
Lens  
1. Volume Keys  
6. Camera  
Key  
5. External  
Display  
4. Music Player  
Keys  
2. Smart Key  
3. Connector  
Section 2A: Phone Basics  
11  
   
Inside View of Your Phone  
8. Earpiece  
17. Display  
Screen  
Contacts  
9. Softkeys  
16. BACK Key  
10. Speaker  
11. Talk  
14. Menu/OK  
13. Navigation  
Keys  
12. Microphone  
12  
Section 2A: Phone Basics  
 
Key Functions  
1. Volume Keys allow you to adjust the ringer volume in  
standby mode (with the phone open) or adjust the voice  
volume during a call. You can use the Volume keys to  
scroll up or down the different menu options. To mute  
the ringer during an incoming call, press the volume key  
up or down.  
2. Smart Key anticipates the next action you are likely to  
perform. For example, when you highlight a menu item,  
you can press the Smart Key to select it. You can also use  
the Smart Key to make and end calls, or navigate  
menus. Experiment with your Smart Key to see all it can do.  
In standby mode, the Smart Key activates Voice Recognition.  
(See “Using Your Phone’s Voice Services” on page 102.)  
Note:  
3. Connector allows you to plug in a headset for  
convenient, hands-free conversations, the battery  
charger, and other optional accessories, such as a USB  
cable.  
4. Music Player Keys allow you to control the music playing  
through the Sprint Music Store when the phone is  
closed. After you begin playing music through the  
Sprint Music Store, if you close your phone, you can use  
these keys as follows:  
Press the center key to pause or unpause music  
playback.  
Press the right-arrow key to skip to the next song.  
Press and hold right-arrow key to rewind.  
Press the left-arrow key to skip to the previous song.  
Press and hold left-arrow key to fast-forward.  
5. External Display lets you monitor your phone's status  
and see who's calling without opening the phone.  
Section 2A: Phone Basics  
13  
6. Camera Key allows you to activate the phone's built-in  
camera.  
7. Camera Lens lets you capture clear pictures and videos.  
8. Earpiece lets you hear the caller and automated  
prompts.  
9. Softkeys let you select actions and menu items  
appearing on the bottom left and right of the display  
screen.  
10. Speaker turns the speakerphone on or off during a call.  
Press s to answer a phone call in speakerphone mode.  
11. Talk allows you to place or receive calls, answer Call  
Waiting, and use Three-Way Calling.  
12. Microphone allows the other caller to hear you clearly  
when you are speaking to them.  
13. Navigation Keys scroll through the phone’s menu options  
and act as shortcut keys from standby mode.  
14. Menu /OK selects the highlighted choice when  
navigating through a menu. From standby mode,  
pressing M takes you to the main menu.  
15. Power / End ends a call. Press and hold E for two  
seconds to turn your phone on or off. While in the main  
menu, it returns the phone to standby mode and  
cancels your input. When you receive an incoming call,  
press E to enter silent mode and mute the ringer.  
16. Back Key deletes characters from the display in text  
entry mode. When in a menu, press B to return to the  
previous menu.  
17. Display Screen shows all the information needed to  
operate your phone, such as the call status, Contacts,  
the date and time, signal and battery strength, and  
more.  
14  
Section 2A: Phone Basics  
Viewing the Display Screen  
Your phone’s display screen provides a wealth of information  
about your phone’s status and options. This list identifies  
some of the symbols you’ll see on your phone’s display  
screen:  
To view a complete list of your phone’s icons and  
descriptions, press M> Settings > Phone Info > Icon Glossary.  
Tip:  
shows your current signal strength. (The more lines  
you have, the stronger your signal.)  
means your phone cannot find a signal.  
indicates battery charge level (icon shown is full).  
indicates you are “roaming” off the Sprint National  
Network.  
indicates you have an SMS Voice message.  
indicates you have Picture Mail.  
indicates you have new text messages.  
indicates you have voicemail messages. (Press and  
hold 1 to call your voicemail box.)  
tells you a call is in progress.  
indicates a missed phone call.  
indicates speakerphone in on.  
indicates your data connection is established.  
indicates your data connection is dormant (no data  
is being sent or received).  
Section 2A: Phone Basics  
15  
   
indicates your data is being transferred — the red  
arrows blink.  
indicates your phone is operating in TTY mode.  
indicates the data cable is connected to your phone.  
indicates your phones location feature is on.  
indicates your phones location feature is off.  
indicates you are in Airplane mode.  
indicates a date book reminder.  
indicates your phone is set to Vibrate and Ring.  
indicates your phone is set to Ring Only.  
indicates your phone is set to Vibrate Only.  
indicates your phone’s ringer is off.  
indicates your phone is set neither to ring nor to  
vibrate.  
16  
Section 2A: Phone Basics  
Features of Your Phone  
Congratulations on the purchase of your wireless phone. The  
MOTOKRZRTM K1m by Motorola is lightweight, easy-to-use,  
and reliable, and it offers many significant features and  
service options. The following list previews some of those  
features and provides page numbers where you can find out  
more:  
Dual band (800/1900 digital MHz) allows you to make  
and receive calls while on the Sprint National Network  
and to roam on other networks where Sprint has  
implemented roaming agreements.  
SMS Text Messaging (page 165) and SMS Voice Messaging  
(page 167), provide quick and convenient messaging  
capabilities.  
Sprint Voice Command lets you dial phone numbers by  
saying a name or the digits of a phone number  
page 174).  
Voice Records allows you to make recordings right on your  
phone (page 113).  
Your phone is equipped with voice-recognition software,  
letting you place calls and perform quick tasks just by  
using your voice (page 103).  
Contacts allows you to store up to 1000 entries, with up  
to five phone numbers, an email address, and a Web  
address per entry (page 84).  
The built-in Calendar offers several personal information  
management features to help you manage your busy  
lifestyle (page 96).  
Your phone is equipped with a Location feature for use in  
connection with location-based services (page 51).  
Speed dial lets you dial phone numbers with fewer key  
presses (page 37).  
Section 2A: Phone Basics  
17  
 
Data Roam Guard will alert you when you are roaming  
and using your browser or other online applications,  
giving you the option to continue using those  
applications while in the roaming area (page 77).  
You can pair your Bluetooth-enabled phone to other  
Bluetooth devices, including headsets and handsfree  
devices. You may also pair with a personal computer or  
hand-held device for dial-up networking, using your  
phone as a wireless modem (page 152).  
The built-in camera allows you to take full-color digital  
pictures and videos, view your pictures and videos using  
the phone’s display, and instantly share them with family  
and friends using Sprint Picture Mail service  
(page 124).  
The Media Player allows you to enjoy video clips and  
listen to audio files with your phone (page 145).  
Sprint Power Vision Your phone and service provide access  
to the Sprint Power Vision Network and its enhanced data  
services, including Sprint TVSM, the Sprint Music StoreSM, fast  
Web access, downloadable games, ringers, and applications,  
and more. For complete information on the services available,  
see the Experience the Sprint Power Vision Network guide that  
came with your phone.  
Note:  
18  
Section 2A: Phone Basics  
Accessories  
Your phone comes with a Lithium Ion (Li-Ion) battery, a  
charger, and a microSD card and adapter.  
Various accessories are available for use with your  
MOTOKRZR K1m phone, including a higher capacity battery  
(with a larger battery door), cases, vehicle power chargers,  
data cables, hands-free accessories, and more.  
To order additional accessories, go to www.sprint.com, call  
1-888-242-4187, or stop by any Sprint Store. For information  
on Sprint Store locations, go to www.sprintstorelocator.com.  
Section 2A: Phone Basics  
19  
     
Turning Your Phone On and Off  
Turning Your Phone On  
To turn your phone on:  
Press and hold E for approximately two seconds.  
As your phone connects to the network, you see a connecting  
message. Your phone may require you to enter identifying  
information to use it or to access specific features. See “Using  
Your Phone’s Lock Feature” on page 63 for more information.  
Turning Your Phone Off  
To turn your phone off:  
Press and hold E for two seconds until you see the  
powering down animation on the display screen.  
Your screen remains blank while your phone is off (unless the  
battery is charging).  
20  
Section 2A: Phone Basics  
   
Using Your Phone’s Battery and Charger  
Use only Sprint-approved or Motorola-approved  
batteries and chargers with your phone. The failure to  
use a Sprint-approved or Motorola-approved battery and  
charger may increase the risk that your phone will  
overheat, catch fire, or explode, resulting in serious  
bodily injury, death, or property damage.  
WARNING!  
Sprint-approved or Motorola-approved batteries and  
accessories can be found at Sprint Stores, or through your  
phone’s Motorola; or call 1-888-242-4187 to order. They’re  
also available at www.sprint.com — click on the Wireless link  
under Personal, and then click Accessories.  
Battery Capacity  
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It  
allows you to recharge your battery before it is fully drained.  
The battery provides up to 210 minutes of continuous talk  
time.  
When the battery reaches 5% of its capacity, the battery icon  
blinks. When there are just a few minutes of talk time left,  
the phone sounds an alert and then powers down.  
Long backlight settings, searching for service, vibrate mode,  
browser use, and other variables may affect battery life.  
Note:  
Be sure to watch your phone’s battery level indicator and  
charge the battery before it runs out of power.  
Section 2A: Phone Basics  
21  
     
Battery Use and Maintenance  
Sprint-approved or Motorola-approved Li-Ion chargers  
provide optimum performance. Other chargers may not  
fully charge the Li-Ion battery or may yield a reduced  
number of lifetime charge cycles.  
Extreme temperatures degrade battery performance. Do  
not store the battery where temperatures exceed 140°F  
(60°C) or fall below -4°F (-20°C).  
Li-Ion batteries have a self-discharge rate and, without  
use, lose about 1% of their charge per day.  
Installing the Battery  
To install the Li-Ion battery:  
1. Make sure the phone is powered off.  
2. Press and hold the door latch found on the top the  
phone. Slide the door forward and lift it off.  
22  
Section 2A: Phone Basics  
 
3. Insert the top of the battery into the battery area. Be  
sure the gold-colored areas on the battery are touching  
the battery contacts on the phone.  
4. Press the battery down to secure it.  
5. Replace the battery door and press it gently until you  
hear a click.  
Section 2A: Phone Basics  
23  
Removing the Battery  
To remove your battery:  
1. Make sure the phone is powered off.  
2. Press and hold the door latch found on the top the  
phone. Slide the door forward and lift it off.  
3. Pull the battery up and remove it from the phone.  
Do not handle a damaged or leaking Li-Ion battery as  
you can be burned.  
WARNING!  
Charging the Battery  
Your phone’s Li-Ion battery is rechargeable and should be  
charged as soon as possible so you can begin using your  
phone.  
Keeping track of your battery’s charge is important. If your  
battery level becomes too low, your phone automatically  
turns off, and you will lose all the information you were just  
working on. For a quick check of your phone’s battery level,  
glance at the battery charge indicator located in the upper-  
right corner of your phone’s display screen. If the battery  
charge is getting too low, the battery icon blinks and the  
phone sounds a warning tone.  
24  
Section 2A: Phone Basics  
   
Always use a Sprint-approved or Motorola-approved desktop  
charger, travel charger, or vehicle power adapter to charge  
your battery.  
Using the Charger  
To use the charger provided with your phone:  
1. Plug the charger into an electrical outlet.  
2. Pull open the cover of the connector located on the side  
of your phone.  
3. Plug the other end of the charger into the accessory  
connector.  
Your display screen lets you know the battery is charging.  
Both the battery icon  
and a text message show the  
charging status. With the approved Li-Ion battery, you can  
recharge the battery before it completely runs down.  
You can also charge your battery using a Motorola-approved  
USB cable and a computer that supports charging through its  
USB port.  
Tip:  
Section 2A: Phone Basics  
25  
 
Navigating Through Phone Menus  
The navigation keys on your phone allow you to scroll  
through menus quickly and easily. The scroll bar at the right  
of the menu keeps track of your position in the menu at all  
times.  
For a diagram of your phone’s menu, please see “Your Phone’s  
Menu” on page iv.  
Selecting Menu Items  
As you navigate through the menu, menu options are  
highlighted. Select an item by highlighting it and pressing M.  
For example, if you want to see your volume settings:  
1. Press M to access the main menu.  
2. Select Settings by highlighting it and pressing M.  
3. Select Sounds by highlighting it and pressing M.  
4. Select Volume by highlighting it and pressing M.  
For the purposes of this guide, the above steps condense into  
“Press M> Settings > Sounds > Volume.”  
Note:  
Backing Up Within a Menu  
To go to the previous menu, press B.  
To return to standby mode, press E.  
Help  
Your phone contains an in-device help program to help you  
understand complicated or seldom used features. When you  
access a feature, Help sometimes appears as a menu item or  
softkey. Select Help and read the text for a quick overview of  
the feature. For more information, refer to this guide.  
26  
Section 2A: Phone Basics  
   
Displaying Your Phone Number  
Just in case you forget your phone number, your phone can  
remind you.  
To display your phone number:  
Select M> Contacts > My Phone #.  
Making and Answering Calls  
Making Calls  
Placing a call from your wireless phone is as easy as making  
a call from any landline phone. Just enter the number,  
and press S.  
To make a call using your keypad:  
1. Make sure your phone is on.  
2. Enter a phone number from standby mode. (If you make  
a mistake while dialing, press B to erase one digit at a  
time. Press and hold B to erase the entire number.)  
3. Press S. (To make a call when you are roaming and Call  
Guard is enabled, see “Understanding Roaming” on  
page 73.)  
4. Press E when you are finished.  
To redial your last outgoing call, press Stwice. You can also  
do so by pressing stwice.  
Tip:  
When making calls off the Sprint National Network, always  
dial using 11 digits (1 + area code + phone number).  
Section 2A: Phone Basics  
27  
       
You can also place calls from your phone by using Sprint Voice  
Command (page 174), speed dialing numbers from your  
Contacts (page 84), using your Call History listings (page 78),  
and using Voice Recognition (page 103).  
Dialing Options  
When you enter numbers in standby mode, pressing Options  
(right softkey) displays a list of dialing options. To select an  
option, highlight it, and press M. The following options are  
available:  
Speaker On to activate speakerphone mode. (If you are in  
speakerphone mode, the option is displayed as  
Speaker Off to deactivate.)  
Save adds the phone number to your Contacts as a new  
entry or to an existing entry. See “Saving a Phone  
Number” on page 34.  
Hard Pause (p) sends the next set of numbers when you  
press the left softkey.  
2sec Pause (t) automatically sends the next set of numbers  
after two seconds.  
Hide My Number prevents the recipient from viewing your  
number when they receive the call.  
Attach Number adds a telephone number from your  
Contacts or Call History to the numbers you are entering.  
If you press Send MSG (left softkey), you can send a message  
to the number you just entered.  
28  
Section 2A: Phone Basics  
 
Answering Calls  
To answer an incoming call:  
1. Make sure your phone is on. (If your phone is off,  
incoming calls go to voicemail.)  
2. Press S to answer an incoming call.  
— or —  
Press Answer (left softkey).  
Depending on your phone’s settings, you may also answer  
incoming calls by pressing any key or by opening the phone  
when it is closed. See “Call Answer Mode” on page 58 for  
more information.  
Your phone notifies you of incoming calls in the following  
ways:  
The phone rings or vibrates.  
The backlight illuminates.  
The display screen shows an incoming call notification. If  
the incoming call is from a number stored in your  
Contacts, the entry’s name or number appears.  
Answering a Roam Call With Call Guard Enabled  
Call Guard is an option that helps you manage your roaming  
charges when making or receiving calls while outside the  
Sprint National Network. Please see “Controlling Your  
Roaming Experience” on page 72 for more information about  
roaming.  
To answer a call when you are roaming and Call Guard is  
enabled:  
Select Answer to answer the call.  
Section 2A: Phone Basics  
29  
 
Ending a Call  
To disconnect a call when you are finished:  
Press E or close the phone.  
Missed Call Notification  
Missed phone calls are forwarded to voicemail. When an  
incoming call is not answered, the Missed Call log is displayed  
on your screen.  
You can also view missed calls from Call History. Press M>  
Call History > Missed Calls. To view details about a specific call,  
highlight the call and then press M.  
Tip:  
Calling Emergency Numbers  
You can place calls to 911 (dial 911and press S), even if  
your phone is locked or your account is restricted.  
When you place an emergency call, your phone automatically  
enters Emergency mode.  
Note:  
During an emergency call, select Options (right softkey) to  
display your options. To select an option, highlight it and  
press M.  
Speaker On to activate speakerphone mode. (If you are in  
speakerphone mode, the option is displayed as Speaker  
Off to deactivate.)  
Unlock Phone to unlock your phone (appears only if the  
phone is locked).  
Close Menu to close the pop-up menu (appears only if the  
phone is unlocked).  
Select My Phone (left softkey) to display your phone number  
during an emergency call.  
Tip:  
30  
Section 2A: Phone Basics  
To exit Emergency mode:  
1. Press E to end a 911 call.  
2. Select Options (right softkey) to display the options  
menu.  
3. Highlight Exit Emergency and press M.  
When you are in Emergency mode, you can exit only from the  
options menu.  
Note:  
To select Emergency mode options:  
1. Press E to end a 911 call.  
2. Select Options (right softkey).  
Call 911 to call 911.  
Call 911: Speaker to call 911 in speakerphone mode.  
Exit Emergency to exit Emergency mode.  
3. Highlight an option and press S.  
Section 2A: Phone Basics  
31  
Enhanced 911 (E911) Information  
This phone features an embedded Global Positioning System  
(GPS) chip necessary for utilizing E911 emergency location  
services where available.  
When you place an emergency 911 call, the GPS feature of  
your phone begins to seek information to calculate your  
approximate location. Depending on several variables,  
including availability and access to satellite signals, it may  
take up to 30 seconds or more to determine and report your  
approximate location.  
Always report your location to the 911 operator when  
placing an emergency call. Some designated emergency  
call takers, known as Public Safety Answering Points  
(PSAPs) may not be equipped to receive GPS location  
information from your phone.  
IMPORTANT  
In-Call Options  
Selecting Options (right softkey) during a call displays a list of  
features you may use during a call. To select an option,  
highlight the option and press M. The following options are  
available through the Options menu:  
Use Bluetooth transfers the call to your Bluetooth headset.  
Speaker On or Off routes the phone’s audio through the  
speaker or through the earpiece.  
Select Speaker On to route the phone’s audio  
through the speaker. (You can adjust the speaker  
volume using the volume keys on the side of the  
phone.)  
Select Speaker Off to use the phone’s earpiece.  
Due to higher volume levels, do not place the phone  
near your ear when the speaker is in use.  
WARNING!  
32  
Section 2A: Phone Basics  
Contacts opens your phone’s address book.  
3-Way Call lets you initiate a three-way call (page 171).  
Record Recipient creates a Voice Record of the call.  
Phone Info. opens your Phone Info menu  
Messaging opens your Messaging menu.  
Call History opens your Call History menu.  
Calendar opens your appointment Calendar.  
Tools opens your Tools menu.  
During a call, the left softkey button functions as the Mute  
button. Press it to mute the phone’s microphone for privacy.  
Press it again to Unmute the phone.  
End-of-Call Options  
After ending a call to a phone number that is not in your Contacts,  
the phone number and the duration of the call are displayed. Press  
Save (left softkey) to add the number to your Contacts (page 34).  
Press Options (right softkey) to call the number again or send a  
message.  
After ending a call to a phone number that is already in your  
Contacts, the entry name and the duration of the call are  
displayed. Press Options (right softkey) to view the Contacts  
entry, call the number again, or send a message.  
The End-of-Call options are not displayed for calls identified  
as No ID or Restricted.  
Note:  
Section 2A: Phone Basics  
33  
Saving a Phone Number  
Your phone can store up to five phone numbers in each  
Contacts entry. Each entry’s name can contain 24 characters.  
Your phone automatically sorts the Contacts entries  
alphabetically. (For more information, “Using Contacts” on  
page 84.)  
To save a number from standby mode:  
1. Enter a phone number and then select Options  
(right softkey).  
2. Select Save.  
3. To save the number as a new Contacts entry, select  
Add New Entry. Use the numeric keypad to enter the  
new contact name, then press Save (left softkey).  
— or —  
Select Existing Entry. Scroll to the entry you want to save  
the number to, press M, and then press Save  
(left softkey).  
Dialing and Saving Phone Numbers With Pauses  
You can dial or save phone numbers with pauses for use with  
automated systems, such as voicemail or credit card billing  
numbers.  
There are two types of pauses available on your phone:  
Hard Pause sends the next set of numbers when you press  
the left softkey button.  
2-Second Pause automatically sends the next set of  
numbers after two seconds.  
You can have multiple pauses in a phone number and  
combine two-second and hard pauses.  
Note:  
34  
Section 2A: Phone Basics  
   
To dial or save phone numbers with pauses:  
1. Enter the phone number.  
2. Select Options (right softkey) and select either  
2Sec Pause (t) or Pause (p).  
3. Enter additional numbers.  
4. Press S.  
— or —  
Select Save (left softkey) to save the number in your  
Contacts.  
When dialing a number with a hard pause, select Yes (left  
softkey) to send the next set of numbers.  
Note:  
Plus (+) Code Dialing  
When placing international calls, you can use Plus Code  
Dialing to automatically enter the international access code  
for your location. From the United States, this number is  
usually 011.  
To make a call using Plus Code Dialing:  
1. Press and hold 0 until a “+” appears on your display  
screen.  
2. Dial the country code and phone number you’re calling  
and press S. (The access code for international dialing  
is automatically dialed, followed by the country code  
and phone number.)  
Section 2A: Phone Basics  
35  
 
Abbreviated Dialing  
You can set up your phone to make calls using just the last  
four digits of the number. Your phone automatically prepends  
the first digits (for example, the area code and prefix).  
You must enable Abbreviated Dialing and define the first  
digits before you can use this feature. To set up Abbreviated  
Dialing, see “Calling Options” on page 59.  
To make a call using only the last four digits of the number:  
1. Enter the last four digits of a phone number.  
2. Press S.  
Dialing From Contacts  
To dial directly from a Contacts entry:  
1. Press Contacts (left softkey).  
2. Scroll to the phone number you want to call and  
press S.  
— or —  
To call another number from the entry, use the  
navigation keys to scroll left and right until you reach  
the phone number you wish to call and press S.  
36  
Section 2A: Phone Basics  
     
Using Speed Dialing  
You can store up to 1000 numbers in your phone’s speed dial  
memory. With this feature, you can speed dial entries using  
one key press for locations 2-9, two key presses for locations  
10-99, and three key presses for locations 100-999, and four  
key presses for location 1000.  
You must enable speed dialing before you can use it. See  
“Calling Options” on page 59 for instructions.  
Note:  
Speed dialing is not available when you are roaming; when  
you are roaming off the Sprint National Network, you must  
always dial using 11 digits (1 + area code + number).  
For Speed Dial locations 2-9 (One-Touch Dialing):  
Press and hold the appropriate key for approximately  
two seconds. The display screen confirms that the  
number has been dialed when it shows “Connecting...”.  
For Speed Dial locations 10-99 (Two-Touch Dialing):  
1. Press the first digit.  
2. Press and hold the second digit for approximately two  
seconds. The display screen confirms that the number  
has been dialed when it shows “Connecting...”.  
For Speed Dial locations 100-999 (Three-Touch Dialing):  
1. Press the first two digits.  
2. Press and hold the third digit for approximately two  
seconds. The display screen confirms that the number  
has been dialed when it shows “Connecting...”.  
For speed dial location 1000, press 100 and then press and  
hold the final 0. Location 1000 cannot be used if Abbreviated  
Dialing is active (page 36).  
Note:  
Section 2A: Phone Basics  
37  
   
Entering Text  
Selecting a Character Input Mode  
Your phone provides convenient ways to enter words, letters,  
punctuation, and numbers whenever you are prompted to  
enter text (for example, when adding a Contacts entry or when  
using Sprint Picture Mail or SMS Text Messaging).  
To change the character input mode:  
1. When you display a screen where you can enter text,  
press the right softkey to change the character input  
mode.  
2. Select one of the following options:  
Word English to enter text using a predictive text  
entering system that reduces the keys that need to  
be pressed while entering a word (page 39).  
Multi-Tap to cycle through the alpha characters  
associated with the numbers on the keypad  
(page 40).  
Numbers to enter numbers by pressing the numbers  
on the keypad (page 41).  
Symbols to enter symbols (page 41).  
Word Spanish to enter Spanish text using predictive  
text like Word English (page 39).  
When entering text, press * (the SHIFT key) to change letter  
capitalization (ABC > Abc > abc).  
Tip:  
An additional option (Insert Preset Msg) is available when  
using messaging. See “Managing Preset Messages” on  
page 53.  
38  
Section 2A: Phone Basics  
     
Entering Characters Using Word English Text Input  
Word English Text Input lets you enter text into your phone  
by pressing keys just once per letter.  
Word English Text Input analyzes the letters you enter using  
an intuitive word database and creates a suitable word. (The  
word may change as you type.)  
To enter a word using Word English Text Input:  
1. Select the Word English character input mode. (See  
“Selecting a Character Input Mode” on page 38.)  
2. Press the corresponding keys once per letter to enter a  
word (for example, to enter the word “Bill,” press  
). (If you make a mistake, press B to erase a  
2455  
single character. Press and hold B to delete an entire  
entry.)  
If the word you want is not displayed after you have  
entered all the letters, press the navigation key down to  
scroll through other word options. A pop-up list appears  
with the word options.  
3. To accept a word and insert a space, press #.  
—or—  
To accept a word completion (such as “Billion” when you  
entered “Bill”), press the navigation key right.  
To turn word completion on or off, press M> Settings > Others  
> Text Input > Word Completion > On or Off.  
Tip:  
You can set your phone to automatically add a space after  
you accept a word completion by pressing M> Settings  
> Others > Text Input > Auto Space > On.  
Section 2A: Phone Basics  
39  
   
Adding a Word to the Word English Database  
If a word you want to enter is not displayed as an option  
when you are using Word English Text Input, you can add it to  
the database.  
To add a word to the Word English Text Input database:  
1. Select the Multi-Tap character input mode. (See  
“Selecting a Character Input Mode” on page 38.)  
2. Enter the word using multi-tap text entry. (See  
“Entering Characters Using Multi-Tap Mode” on page  
40.) The word appears as an option the next time you  
scroll through options during Word English Text Input.  
To turn the dictionary on or off, press M> Settings > Others  
> Text Input > Personal Dictionary > On or Off.  
Tip:  
To erase your personal dictionary and return to the factory  
settings, press M> Settings > Security > Reset Personal  
Dictionary.  
Entering Characters Using Multi-Tap Mode  
To enter characters by tapping the keypad:  
1. Select the Multi-Tap mode. (See “Selecting a Character  
Input Mode” on page 38.)  
2. Press the corresponding keys repeatedly until the  
desired letter appears. (For example, to enter the word  
“Bill,” press 2 twice, 4 three times, 5 three times,  
and 5 three times again). If you make a mistake, press  
B to erase a single character. Press and hold B to  
erase an entire word.  
By default, the first letter of an entry is capitalized and the  
following letters are lowercased. After a character is entered,  
40  
Section 2A: Phone Basics  
 
the cursor automatically advances to the next space after two  
seconds or when you enter a character on a different key.  
Characters scroll in the following order:  
1
2
. ? ! , @ ' - _ : ; ( ) & " 1 0 ^ ` % $ + * / \ | ~ [ ] = >  
< #  
A B C 2  
3
4
D E F 3  
G H I 4  
5
6
7
8
J K L 5  
M N O 6  
P Q R S 7  
T U V 8  
9
0
W X Y Z 9  
0 (no letters)  
#
*
Space  
Shift  
Entering Numbers and Symbols  
To enter numbers:  
Select the Numbers mode and press the appropriate key.  
(See“Selecting a Character Input Mode” on page 38.)  
To enter symbols:  
Select the Symbols mode. (See“Selecting a Character  
Input Mode” on page 38.) To enter a symbol, press the  
appropriate key indicated on the display screen.  
Section 2A: Phone Basics  
41  
       
Section 2B  
Controlling Your Phone’s Settings  
In This Section  
Sound Settings  
Display Settings  
Location Settings  
Messaging Settings  
Airplane Mode  
TTY Use With Sprint Service  
Phone Setup Options  
Using the available menu options, you can customize your phone  
to sound, look, and operate just the way you want it. This section  
describes how you can change your phone’s settings to best  
suit your needs. Take a few moments to review these options  
and to adjust or add settings that are right for you.  
42  
Section 2B: Controlling Your Phone’s Settings  
     
Sound Settings  
Ringer Types  
Ringer types help you identify incoming calls and messages.  
You can assign ringer types to individual Contacts entries,  
types of calls, types of messages, and alerts.  
Preprogrammed Ringers include a variety of standard  
ringer types and familiar music.  
Vibrating Ringer alerts you to calls or messages without  
disturbing others.  
Downloaded Ringers can be downloaded right to your  
phone.  
Selecting Ringer Types for Voice Calls  
To select a ringer type for voice calls:  
1. Select M> Settings > Sounds > Ringer Type > Voice Calls.  
2. Select Call with ID or Call without ID. (The list of  
preprogrammed ringers will be displayed.)  
3. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press Options [right softkey]  
and then select Listen.)  
4. Press Assign (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
43  
     
Selecting Ringer Types for Messages  
To select a ringer type for messages:  
1. Select M > Settings > Sounds > Ringer Type > Messaging.  
2. Select Text Message, Voice SMS, Picture Mail, or Voicemail.  
(The list of preprogrammed ringers will be displayed.)  
3. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press Options [right softkey]  
and then select Listen.)  
4. Press Assign (left softkey).  
If you want to hear a unique ringer whenever you are  
roaming, you can press M > Settings > Sounds > Ringer Type  
> Roam Ringer and choose Distinct. For information about  
roaming, see “Understanding Roaming” on page 73.  
Tip:  
Selecting Ringer Types for Calendar and Alarm  
To select a ringer type for calendar appointments and alarms:  
1. Select M> Settings > Sounds > Ringer Type > Calendar or  
Alarm.  
2. Use your navigation keys to scroll through the available  
ringers. (To hear a ringer, press Options [right softkey]  
and then select Listen.)  
3. Press Assign (left softkey).  
Adjusting the Phone’s Volume Settings  
You can adjust your phone’s volume settings to suit your  
needs and your environment.  
To adjust your phone’s volume settings:  
1. Select M > Settings > Sounds > Volume.  
2. Select Ringer, Messaging, Calendar, Alarm, Applications,  
Power On, Key Beep, Voice Call, or Speaker Phone.  
44  
Section 2B: Controlling Your Phone’s Settings  
   
3. Follow the prompts to choose a volume level and press  
Done (left softkey).  
In standby mode, you can adjust the ringer volume by using  
the volume keys on the side of your phone.  
Tip:  
To reset your volume setting to factory defaults,  
press M> Settings > Sounds > Volume > Reset Volumes.  
Alert Notification  
Your phone can alert you with an audible tone when you  
change service areas, once a minute during a voice call, when  
a call has been lost, or when you connect to the network.  
To enable or disable alert sounds:  
1. Select M > Settings > Sounds > Alerts.  
2. Highlight Service (Change), Minute Beep, Call Lost, or  
Connect (To Network), and press M.  
3. Select On or Off and press M.  
Key Tones  
You can set the sound you hear whenever you press a key.  
To set your key tones:  
1. Select M > Settings > Sounds > Key Tone.  
2. To set the tone, select Navigation Tones, choose the tone  
you want and press M.  
3. To set the tone length, select Tone Length, choose Short  
or Long, and press M.  
Section 2B: Controlling Your Phone’s Settings  
45  
Silence All  
There may be times when you need to silence your phone  
entirely. The phone’s Silence All option allows you to mute all  
sounds without turning your phone off.  
To activate Silence All:  
With the phone open, press and hold the volume key  
down in standby mode. (The screen will display “Silence  
All.”)  
To deactivate Silence All:  
With the phone open, press the volume key up  
repeatedly to select a desired volume level.  
46  
Section 2B: Controlling Your Phone’s Settings  
   
Display Settings  
Changing the Text Greeting  
The text greeting can be up to 12 characters and is displayed  
on your phone’s screen in standby mode. You may choose to  
keep the phone’s default greeting, or you may enter your own  
custom greeting.  
To display or change your greeting:  
1. Select M> Settings > Display > Foregrounds >  
Greeting Banner.  
2. Enter a custom greeting using your keypad and press  
Done (left softkey). (To erase the existing greeting one  
character at a time, press B. To erase the entire  
greeting, press and hold B.)  
Changing the Backlight Time Length  
The backlight setting lets you select how long the display  
screen and keypad remain backlit after you last press a key.  
To change the backlight setting:  
1. Select M> Settings > Display > Backlight Control.  
2. Select Always On, 10 sec, 30 sec, or 50 sec, and press M.  
Setting long backlight durations affects the life of the battery.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
47  
     
Changing the Phone’s Menu Style  
Your phone allows you to choose how the menu appears on  
your display screen.  
To select the display screen’s menu style:  
1. Press M> Settings > Display > Menu Style.  
2. Select Grid Menu, List Menu, or Tab Menu, and then  
press M.  
Grid Menu shows the main menu as icons only.  
List Menu shows the main menu as a list of icons  
and names.  
Tab Menu shows just the selected menu, with the  
remaining icons displayed as tabs. Use the left and  
right navigation keys to find the menu you want.  
Changing the Clock Display  
Choose whether you want your phone’s clock to be displayed  
in analog mode or digital mode.  
To change the clock’s appearance on the standby screen:  
1. Press M > Settings > Display > Foregrounds > Clock Type.  
2. Select Analog or Digital, then press M. (Select Hide if you  
do not want to display the clock.)  
48  
Section 2B: Controlling Your Phone’s Settings  
 
Changing Other Display Settings  
Your MOTOKRZR K1m by Motorola offers you many different  
ways to customize your display screen.  
To change additional display settings:  
1. Press M> Settings > Display.  
2. Select the display option you want to change. (See  
below for a list of options.)  
3. Follow the prompts to make your choice.  
4. Press Mto save your settings.  
Screensaver  
Scroll through the screensavers.  
Time and Date  
Determines how the external and  
internal display screens show the time  
(12 or 24 hour) and the date formats.  
Incoming Calls  
Allows you to assign different images to  
calls with and without an ID.  
Some display settings, such as Screensaver, affect both the  
internal and external display screens.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
49  
Location Settings  
Your phone is equipped with a Location feature for use in  
connection with location-based services.  
The Location feature allows the network to detect your  
position. Turning Location off will hide your location from  
everyone except 911.  
Turning Location on will allow the network to detect your  
position using GPS technology, making some Sprint  
applications and services easier to use. Turning Location off  
will disable the GPS location function for all purposes except  
911, but will not hide your general location based on the cell  
site serving your call. No application or service may use your  
location without your express permission. GPS-enhanced 911  
is not available in all areas.  
Note:  
To enable your phone’s Location feature:  
1. Select M> Settings > Location. (The Location disclaimer  
will be displayed.)  
2. Read the disclaimer and press M.  
3. Select On or Off, and press M .  
When the Location feature is on, your phone’s standby screen  
will display the  
icon. When Location is turned off, the  
icon will be displayed.  
50  
Section 2B: Controlling Your Phone’s Settings  
   
Messaging Settings  
Staying connected to your friends and family has never been  
easier. With your phone’s advanced messaging capabilities,  
you can send and receive messages without placing a voice  
call. (See “Using SMS Text Messaging” on page 165, and  
“Using SMS Voice Messaging” on page 167 for more  
information.)  
Your phone’s messaging settings make text messaging even  
faster and easier by letting you decide how you would like to  
be notified of new messages and what callback number to  
include with your message. Your phone can automatically  
adding a custom signature to each message. You can even  
create your own preset messages.  
Setting Message Alerts  
When new messages arrive, you can choose to have your  
phone notify you by playing an audible alert. You can choose  
different alerts for Text Messages, SMS Voice, and Picture  
Mail. See “Selecting Ringer Types for Messages” on page 44.  
SMS Text Messages  
Setting Incoming Text Message Notification  
When you receive a text message, your phone notifies you by  
displaying an icon on your display screen. You can also choose  
to be notified with a larger pop-up notification on your  
display screen.  
To set how your phone notifies you of an incoming message:  
1. Select M> Messaging > Settings > Text Messaging.  
2. Highlight the Notification field.  
3. Select Msg and Icon or Icon only and press M.  
Section 2B: Controlling Your Phone’s Settings  
51  
     
Auto-Signing for Text Messages  
You can choose to have your phone automatically add your  
name to each text message or a custom signature created by  
you to reflect your personality.  
To add a signature to each sent message:  
1. Select M > Messaging > Settings > Text Messaging.  
2. Highlight the Auto Signature field.  
3. To have your phone add your name to each text  
message, select On.  
— or —  
To have your phone add a custom signature to each text  
message, select Change Signature, enter the closing you  
want to use, and press Save (left softkey).  
Automatically Adding a Callback Number  
You can choose to have your phone automatically add, to  
each text message, a number where you can be reached. This  
can be your own phone number or another number.  
To add a callback number to each sent message:  
1. Select M> Messaging > Settings > Text Messaging.  
2. Highlight the Callback Number field.  
3. To have your phone number added to each text  
message, select My Phone Number.  
— or —  
To have your phone add another number, select Other,  
enter the new number, and press OK (left softkey).  
52  
Section 2B: Controlling Your Phone’s Settings  
Managing Preset Messages  
Your phone is programmed with 15 preset messages to help  
make sending text messages faster and easier. These  
messages, such as “Let’s get lunch” and “Meet me at,” can be  
customized or deleted to suit your needs. You can even add  
your own preset messages to the list.  
To edit or delete a preset message:  
1. Press M> Messaging > Text Messaging > Preset Messages.  
(The list of preset messages is displayed.)  
2. To edit or delete a preset message, highlight it, and  
press Options (right softkey).  
3. Select Edit, use your keypad to edit the selected  
message, and press Save (left softkey).  
— or —  
Select Select Multiple to select more than one message.  
— or —  
Select Delete to erase the selected message.  
To add a new preset message:  
1. Press M> Messaging > Text Messaging > Preset Messages.  
2. Scroll down and select New Preset Msg and press M.  
3. Use your keypad to enter your message and press  
Save (left softkey).  
Section 2B: Controlling Your Phone’s Settings  
53  
 
SMS Voice Messages  
You can customize the way you use SMS Voice messages. You  
can set your SMS Voice messages to always play in  
speakerphone mode. You can also set your phone to add a  
name to each SMS Voice message.  
To set your SMS Voice messages to play in speakerphone:  
1. Press M> Messaging > Settings > Voice SMS.  
2. Highlight Speaker Phone and then press M.  
3. Select On.  
To assign a name to your SMS Voice messages:  
1. Press M> Messaging > Settings > Voice SMS.  
2. Highlight From Name and then press M.  
3. Use your key pad to enter the name you want to attach  
to your SMS Voice messages.  
4. Press Save (left softkey).  
54  
Section 2B: Controlling Your Phone’s Settings  
Airplane Mode  
Airplane Mode allows you to use many of your phone’s  
features, such as Games, Calendar, Voice Records, etc., when  
you are in an airplane or in any other area where making or  
receiving calls or data is prohibited. When your phone is in  
Airplane Mode, it cannot send or receive any calls or access  
online information.  
To set your phone to Airplane Mode:  
1. Press M> Settings > Others > Airplane Mode.  
2. Highlight On, Off, or On at Power Up, and then press M.  
While in Airplane Mode, your phone’s standby screen displays  
and No Service.  
Selecting On at Power Up enables Airplane Mode only the next  
time you power up. Afterwards, your phone will power up  
normally.  
Note:  
Section 2B: Controlling Your Phone’s Settings  
55  
   
TTY Use With Sprint Service  
A TTY (also known as a TDD or Text Telephone) is a  
telecommunications device that allows people who are deaf,  
hard of hearing, or who have speech or language disabilities,  
to communicate by telephone.  
Your phone is compatible with select TTY devices. Please  
check with the manufacturer of your TTY device to ensure  
that it supports digital wireless transmission. Your phone and  
TTY device will connect via a special cable that plugs into your  
phone's headset jack. If this cable was not provided with your  
TTY device, contact your TTY device manufacturer to purchase  
the connector cable.  
When establishing your Sprint service, please call Sprint  
Customer Service via the state Telecommunications Relay  
Service (TRS) by first dialing 771S. Then provide the  
state TRS with this number: 866-727-4889.  
To turn TTY Mode on or off:  
1. Press M> Settings > Others > TTY.  
2. Select Disable, TTY, VCO, or HCO, and then press  
Select (left softkey).  
3. Read the disclaimer and then press Enable (left softkey).  
(If you select Disable, press Disable [left softkey] after  
reading the disclaimer. )  
In TTY Mode, your phone will display the TTY access icon.  
Note:  
If TTY mode is enabled, the audio quality of non-TTY devices  
connected to the headset jack may be impaired.  
56  
Section 2B: Controlling Your Phone’s Settings  
   
911 Emergency Calling  
WARNING!  
Sprint recommends that TTY users make emergency  
calls by other means, including Telecommunications  
Relay Services (TRS), analog cellular, and landline  
communications. Wireless TTY calls to 911 may be  
corrupted when received by public safety answering  
points (PSAPs), rendering some communications  
unintelligible. The problem encountered appears  
related to TTY equipment or software used by PSAPs.  
This matter has been brought to the attention of the  
FCC, and the wireless industry and the PSAP  
community are currently working to resolve this.  
Section 2B: Controlling Your Phone’s Settings  
57  
Phone Setup Options  
Shortcuts  
Your phone offers you the option of assigning shortcuts to  
your favorite or often-used functions. Pressing the navigation  
key up, down, left, or right in standby mode launches your  
personally designated shortcuts.  
To assign your shortcuts:  
1. Press M> Settings > Display > Assign Keys.  
2. Select the navigation key direction and press M.  
3. Select the desired shortcut and press M.  
You can choose to show or hide the navigation keys on your  
screen. Go to M> Settings > Display > Foregrounds >  
Navigation Key Display and select Hide or Show.  
Tip:  
If you choose to hide the shortcuts, you can still use them by  
pressing the appropriate navigation key.  
Call Answer Mode  
You can determine how to answer incoming calls on your  
phone.  
To set call answer mode:  
1. Select M> Settings > Others > Answer Options.  
2. To select an option, highlight it and press M.  
Any Key allows an incoming call to be answered by  
pressing any key.  
[Talk] Key allows an incoming call to be answered  
only by pressing S.  
Open allows an incoming call to be answered by  
opening the phone when it is closed.  
58  
Section 2B: Controlling Your Phone’s Settings  
     
Calling Options  
You can set up your phone to make dialing numbers even  
quicker and easier.  
To set special options to making dialing easier:  
1. Press M> Settings > Others.  
2. Select the calling option you want to use. (See below for  
a list of options.)  
3. Follow the prompts to make your choice.  
4. Press Mto save your settings.  
Speed Dial  
Allows you to dial entries using fewer key  
presses.  
Abbreviated Dial  
Allows you to dial numbers sharing the  
same beginning digits by dialing only the  
last four. Enter the first five or six digits  
(for example, area code and prefix) you  
want to prepend when using  
Abbreviated Dialing.  
Auto Redial  
Redials a number if a call did not connect  
as a result of network difficulties.  
Auto Answer  
Automatically picks up incoming calls  
when connected to an optional  
hands-free car kit. (Auto-Answer picks up  
calls even if you are not present.)  
Display Language  
You can choose to display your phone’s menus in English or in  
Spanish.  
To assign a language for the phone’s display:  
1. Press M> Settings > Others > Language.  
2. Select English or Español and press M.  
Section 2B: Controlling Your Phone’s Settings  
59  
 
Voice Guide  
You can enable your phone to read aloud the main menu,  
your Settings submenu, your Contacts entries, and the digits  
you are entering.  
To set your Voice Guide options:  
1. Press M> Settings > Others > Voice Guide.  
2. To select a read out option, highlight the field, and  
select Enable.  
Main Menu Your phone reads aloud items on the  
main menu as you scroll through them.  
Settings Your phone reads aloud items on the  
Settings submenus as you scroll through them.  
Contacts Your phone reads aloud the names of your  
entries as you scroll through them.  
Digits Your phone reads back each digit after you  
enter it.  
60  
Section 2B: Controlling Your Phone’s Settings  
 
Section 2C  
Setting Your Phone’s Security  
In This Section  
Accessing the Security Menu  
Using Your Phone’s Lock Feature  
Using Special Numbers  
Limiting Use of Your Phone  
Erasing Data  
Resetting Your Phone  
Security Features for Sprint Power Vision  
By using the security settings on your phone, you receive peace of  
mind without sacrificing flexibility. This section will familiarize  
you with your phone’s security settings. With several options  
available, you can customize your phone to meet your  
personal needs.  
Section 2C: Setting Your Phone’s Security  
61  
     
Accessing the Security Menu  
All of your phone’s security settings are available through the  
Security menu. You must enter your lock code to view the  
Security menu.  
To access the Security menu:  
1. Select M> Settings > Security.  
2. Enter your lock code to display the Security menu.  
If you can’t recall your lock code, try using the last four digits  
of either your Social Security number or phone number or try  
0000 or NATL (6285). If none of these work, call Sprint  
Customer Service at 1-888-211-4727.  
Tip:  
62  
Section 2C: Setting Your Phone’s Security  
   
Using Your Phone’s Lock Feature  
Locking Your Phone  
When your phone is locked, you can only receive incoming  
calls or make calls to 911, Sprint Customer Service, or special  
numbers. (See “Using Special Numbers” on page 65.)  
To lock your phone:  
1. Select M> Settings > Security.  
2. Enter your lock code to display the Security menu.  
3. Select Lock Phone.  
4. Highlight Lock Now and press M. (To set your phone  
lock the next time it is turned on, select  
Lock on Power Up.)  
Unlocking Your Phone  
To unlock your phone:  
1. From standby mode, press one of the navigation keys.  
2. Enter your lock code.  
Changing the Lock Code  
To change your lock code:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Change Lock Code, and then enter and re-enter  
your new lock code.  
Section 2C: Setting Your Phone’s Security  
63  
         
Calling in Lock Mode  
You can place calls to 911, Sprint Customer Service, and to  
your special numbers when in lock mode. (For information on  
special numbers, see page 65.)  
To place an outgoing call in lock mode:  
To call an emergency number, special number, or  
Sprint Customer Service, enter the phone number and  
press S.  
KeyGuard  
Your phone’s KeyGuard feature protects against activating  
keys accidentally. When you turn on KeyGuard, your phone  
requires you to enter B* before you can start using your  
phone. You can determine whether your phone activates  
KeyGuard or not, and how long the phone waits after you last  
use your phone before activating KeyGuard.  
To enable or disable KeyGuard:  
1. Press M> Settings > KeyGuard.  
2. Press Mand then select Now, 1 min, 3 min, 5 min, or Off  
as desired.  
64  
Section 2C: Setting Your Phone’s Security  
Using Special Numbers  
Special numbers are important numbers that you have  
designated as being “always available.” You can call and  
receive calls from special numbers even if your phone is  
locked.  
You can save up to three special numbers. These numbers are  
stored separately from your Contacts entries, and the same  
numbers may appear in both your Contacts and your Special  
Numbers.  
To add or change a special number:  
1. Select M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Special Numbers.  
4. Select a location for your entry.  
5. Enter the number and press Done (left softkey).  
You cannot assign speed dial numbers to special numbers.  
Note:  
Section 2C: Setting Your Phone’s Security  
65  
   
Limiting Use of Your Phone  
Limiting use of your phone protects specific parts of your  
phone from unauthorized use. You determine what is  
off-limits to other users.  
For example, you can set limitations before you loan your  
phone to someone, then remove the limitations when you  
get your phone back.  
You can limit access to Contacts, Sprint Power Vision Services,  
and Pictures & Video. You can also restrict incoming and  
outgoing phone calls.  
Limiting Access to Contacts  
To limit access to your Contacts:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Lock Contacts.  
4. Choose one of the following options and press M:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Contacts.  
View Only lets users view your Contacts, but asks  
them to enter your lock code before they edit them.  
66  
Section 2C: Setting Your Phone’s Security  
   
Limiting Web Access  
To limit access to the Web:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Lock Vision.  
4. Choose one of the following options and press M:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Web or try to launch the browser.  
Limiting Access to Pictures & Videos  
To limit access to your pictures and videos:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Lock Pictures & Video.  
4. Choose one of the following options and press M:  
Unlock clears all limitations.  
Lock asks users to enter your lock code whenever  
they select Pictures & Video.  
Section 2C: Setting Your Phone’s Security  
67  
Limiting Outgoing Calls  
To limit outgoing calls:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Outgoing Calls.  
4. Choose one of the following options and press M:  
All stops all outgoing calls.  
None allows all calls.  
Except Contacts allows outgoing calls only to  
Contacts entries.  
Limiting Incoming Calls  
To limit incoming calls:  
1. Press M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Limit Use > Restrict Incoming Calls.  
4. Choose one of the following options and press M:  
All stops all incoming calls.  
None allows all calls.  
Except Contacts allows incoming calls only to  
Contacts entries.  
68  
Section 2C: Setting Your Phone’s Security  
Erasing Data  
You can use your phone’s Security menu to erase all entries in  
your Contacts or all items you have downloaded to your  
phone.  
To erase all downloads or Contacts entries:  
1. Press M > Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Erase Contacts or Erase My Content.  
4. If you are sure you wish to erase all your Contacts  
entries or downloads, press Yes (left softkey).  
Resetting Your Phone  
Resetting the phone restores all the factory defaults,  
including the ringer types and display settings. Contacts,  
Call History, Calendar, and Messaging are not affected.  
To reset your phone:  
1. Select M> Settings > Security.  
2. Enter your lock code. (The Security menu is displayed.)  
3. Select Reset Phone. (A disclaimer is displayed.)  
4. Read the disclaimer and press Yes (left softkey).  
Section 2C: Setting Your Phone’s Security  
69  
       
Security Features for Sprint Power Vision  
Enabling and Disabling Sprint Power Vision Services  
You can disable Sprint Power Vision services without turning off  
your phone. Doing so prevents access to Sprint Power Vision  
services, including Web and messaging, and avoids any charges  
assoicated with these services. However, you can still place or  
receive phone calls, check voicemail, and use other voice services.  
You can enable Sprint Power Vision services again at any time.  
To enable or disable Sprint Power Vision services:  
Press M> Settings > Power Vision > Power Vision >  
Enable or Disable.  
Net Guard  
The Net Guard option prompts you each time you connect to  
Sprint Power Vision. When you access the browser, a screen is  
displayed with two choices:  
Connect to Sprint Power Vision once. (You will be  
prompted again the next time you sign in.)  
Always Auto-Connect to Sprint Power Vision from now on  
without being prompted.  
You can change your Net Guard settings at any time.  
To change your Net Guard settings:  
Press M> Settings > Power Vision > Net Guard > On or Off.  
70  
Section 2C: Setting Your Phone’s Security  
   
Update Vision Profile  
Your Vision Profile manages your user name and login  
information and allows you to connect to Sprint Power Vision  
services. It may be necessary to update your profile to  
maintain peak efficiency.  
To update your profile:  
Press M> Settings > Power Vision > Update Vision Profile.  
Your phone will connect to the browser and update your  
Vision Profile. When the update is finished, the phone returns  
to standby mode.  
Section 2C: Setting Your Phone’s Security  
71  
   
Section 2D  
Controlling Your Roaming Experience  
In This Section  
Understanding Roaming  
Setting Your Phone’s Roam Mode  
Using Call Guard  
Using Data Roam Guard  
Roaming is the ability to make or receive calls when you’re off the  
Sprint National Network. Your new MOTOKRZR K1m by  
Motorola works anywhere on the Sprint National Network  
and allows you to roam other networks where we’ve  
implemented roaming agreements with other carriers.  
This section explains how roaming works as well as special  
features that let you manage your roaming experience.  
72  
Section 2D: Controlling Your Roaming Experience  
       
Understanding Roaming  
Recognizing the Roaming Icon  
Your phone’s display screen always lets you know when  
you’re off the Sprint National Network. Any time you are  
roaming, the phone displays the roaming icon ( ).  
Remember, when you are using your phone off the Sprint  
National Network, always dial numbers using 11 digits  
(1 + area code + number).  
Tip:  
Unless your Sprint service plan includes roaming, you will pay  
a higher per-minute rate for roaming calls.  
Note:  
Roaming on Other Digital Networks  
When you’re roaming on digital networks, your call quality  
and security will be similar to the quality you receive when  
making calls on the Sprint National Network. However,  
depending on the network available where you are roaming,  
certain features may not be available.  
If you’re on a call when you leave the network, and enter an  
area where roaming is available, your call is dropped. If your  
call is dropped in an area where you think Sprint service is  
available, turn your phone off and on again to reconnect to  
the network.  
Note:  
Section 2D: Controlling Your Roaming Experience  
73  
   
Checking for Voicemail Messages While Roaming  
When you are roaming off the Sprint National Network, you  
may not receive on-phone notification of new voicemail  
messages. Callers can still leave messages, but you will need  
to periodically check your voicemail for new messages if you  
are in a roaming service area for an extended period of time.  
To check your voicemail while roaming:  
1. Dial 1 + area code + your phone number.  
2. When you hear your voicemail greeting, press *.  
3. Enter your passcode at the prompt and follow the voice  
prompts.  
When you return to the network, voicemail notification will  
resume as normal.  
74  
Section 2D: Controlling Your Roaming Experience  
Setting Your Phone’s Roam Mode  
Your phone allows you to control your roaming capabilities.  
By using the Roaming menu option, you can determine which  
signals your phone accepts.  
Set Mode  
Choose from three different settings to control your roaming  
experience.  
To set your phone’s roam mode:  
1. Press M > Settings > Roaming > Set Mode.  
2. To select an option, highlight it and press M.  
Sprint Only allows you to access the Sprint National  
Network only and prevents roaming on other  
networks.  
Automatic seeks Sprint service. When Sprint service  
is unavailable, the phone searches for an alternate  
system.  
Roaming Only forces the phone to seek a roaming  
system.  
Section 2D: Controlling Your Roaming Experience  
75  
 
Using Call Guard  
Your phone has two ways of alerting you when you are  
roaming off the Sprint National Network: the on screen  
roaming icon and Call Guard. Call Guard makes it easy to  
manage your roaming charges by requiring an extra step  
before you can place or answer a roaming call. (This  
additional step is not required when you make or receive calls  
while on the network.)  
To turn Call Guard on or off:  
1. Press M > Settings > Roaming > Call Guard.  
2. Highlight On or Off and press M.  
Speed dialing is not available when you are roaming with  
Call Guard enabled.  
Note:  
If the Call Guard feature is set to On, you need to take extra  
steps to make and receive roaming calls.  
To place roaming calls with Call Guard on:  
1. From standby mode, dial 1 + area code + the seven-digit  
number and press S. (A message is displayed,  
informing you that you're making a roam call.)  
2. Press Yes (left softkey) to place the call.  
To answer incoming roaming calls with Call Guard on:  
1. Press S. (A message is displayed, notifying you that  
roaming charges apply.)  
2. Press Yes (left softkey) to answer the call.  
76  
Section 2D: Controlling Your Roaming Experience  
   
Your phone can also be set to play a distinct sound when a  
roaming call comes in.  
To set a distinct ringer when Call Guard is on:  
1. Press M > Settings > Sounds > Ringer Type > Roam Ringer.  
2. Highlight Distinct and press M.  
Using Data Roam Guard  
Data Roam Guard makes it easy to manage roaming charges  
incurred when accessing the Web through your phone.  
Whenever you are outside the Sprint National Network, Data  
Roam Guard alerts you to this and asks you whether you  
want to continue using the Web. (This additional step is not  
required when you connect to the Web while on the  
network.)  
To turn Data Roam Guard on or off:  
1. Press M > Settings > Roaming > Data Roam Guard.  
2. Highlight Always Ask or Never Ask and press M.  
Section 2D: Controlling Your Roaming Experience  
77  
         
Section 2E  
Managing Call History  
In This Section  
Viewing History  
Call History Options  
Erasing Call History  
The Call History keeps track of incoming calls, outgoing calls, and  
missed calls. This section guides you through accessing and  
making the most of your Call History.  
78  
Section 2E: Managing Call History  
       
Viewing History  
You’ll find the Call History feature very helpful. It is a list of  
the last 20 phone numbers (or Contacts entries) for calls you  
placed, accepted, or missed. Call History makes redialing a  
number fast and easy. It is continually updated as new  
numbers are added to the beginning of the list and the oldest  
entries are removed from the bottom of the list.  
Each entry contains the phone number (if it is available) and  
Contacts entry name (if the phone number is in your  
Contacts). Duplicate calls (same number and type of call) may  
only appear once on the list.  
Call History only records calls that occur while the phone is  
turned on. If a call is received while your phone is turned off,  
it will not be included in Call History.  
To view a Call History entry:  
1. Press M> Call History.  
2. Use your left and right navigation keys to select  
Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls. Your phone calls are displayed in reverse  
chronological order.  
3. To view additional details about a call, highlight it and  
then press M.  
Recent Calls lists the last 20 calls on the phone, regardless of  
whether they were outgoing, incoming, or missed calls.  
Note:  
If the caller is listed in your Contacts, your phone displays the  
name, number, and the date and time when the call occurred.  
If the caller is not listed in your Contacts, your phone only  
displays the number and the date and time when the call  
occurred.  
Section 2E: Managing Call History  
79  
 
If you return a call from the voicemail menu, it will not be  
included in your phone’s Outgoing Calls list.  
Note:  
Call History Options  
By highlighting a Call History entry and pressing Options  
(right softkey), you can select from the following options:  
Send Message to send a message to the number. This  
option takes you to the Send Message screen where you  
have the option of sending a text message, Picture Mail,  
or SMS Voice message.  
View Contact to view the Contacts entry for the number.  
This option only appears when the caller is listed in  
Contacts.  
Save to save the number if it is not in your Contacts or to  
edit an already existing Contacts entry. (See “Saving a  
Phone Number From Call History” on page 82.)  
Delete to erase the call from Call History.  
Select Multiple allows more than on Call History entry to  
be selected. After you select the entries, choose Options  
to erase the selected entries from Call History or send a  
Text Message, Pircture Mail or voice SMS to the selected  
entries.  
Hide My Number to hide your Caller ID number on your  
next call.  
Prepend to add numbers to the beginning of the selected  
number.  
80  
Section 2E: Managing Call History  
 
Making a Phone Call From Call History  
To place a phone call from Call History:  
1. Press M > Call History.  
2. Use your left and right navigation keys to select  
Outgoing Calls, Incoming Calls, Missed Calls, or  
Recent Calls.  
3. Scroll to a Call History entry and press S.  
Section 2E: Managing Call History  
81  
 
Saving a Phone Number From Call History  
Your phone can store up to 1000 numbers or electronic  
addresses. Individual Contacts entries can contain up to 5  
separate phone numbers, an email address, and a Web  
address. (For more information, see About Contacts” on page  
85.)  
To save a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Save and press M.  
3. Select Add New Entry to create a new Contacts entry.  
— or —  
Select Existing Entry and then scroll to the entry you  
want to save the number to.  
4. Press M.  
5. Use the keypad to complete or edit the Contacts entry  
and press Save (left softkey).  
Prepending a Phone Number From Call History  
If you need to make a call from Call History and you happen  
to be outside your local area code, you can add the  
appropriate prefix by prepending the number.  
To prepend a phone number from Call History:  
1. Select a Call History entry and press Options  
(right softkey).  
2. Select Prepend.  
3. Enter the prefix and press S.  
— or —  
Press Options (right softkey) and then select Save to save  
the amended number to your Contacts.  
82  
Section 2E: Managing Call History  
     
Erasing Call History  
To erase Call History:  
1. Select M> Call History > Erase History.  
2. Select Erase Outgoing, Erase Incoming, Erased Missed, or  
Erase All.  
3. If you are certain you want to erase the list, press  
Yes (left softkey).  
— or —  
Press No (right softkey) to return to the previous menu.  
Section 2E: Managing Call History  
83  
     
Section 2F  
Using Contacts  
In This Section  
About Contacts  
Finding Contacts Entries  
Creating a Contacts Entry  
Managing Your Contacts  
Dialing Sprint Services  
Now that you know the basics that make it easier to stay in  
touch with people and information, you’re ready to explore your  
phone’s more advanced features. This section explains how to  
use your phone’s Contacts and helps you make the most of  
your time when you are trying to connect with the important  
people in your life.  
84  
Section 2F: Using Contacts  
       
About Contacts  
Your phone can store up to 1000 numbers or electronic  
addresses. Individual Contacts entries can contain up to five  
separate phone numbers, an email address, and a Web  
address.  
The total capacity (numbers and electronic addresses) is  
1000, meaning that if each Contacts entry has only one  
number or electronic address, you have space for 1000  
Contacts entries.  
Each number or electronic address you add to an individual  
entry reduces the remaining amount of available entries. For  
example, if you create 200 entries, each with three numbers  
for a total of 600 numbers, you only have space remaining for  
400 entries with one number (or electronic address) each.  
Each Contacts entry may contain:  
A name — The name of the person or organization whose  
contact information is stored in the entry. It is not  
required; you can create and store Contacts entries  
without a name.  
A number or electronic address — Each Contacts entry  
must contain a number or an electronic address. This may  
be a phone number, email address, or Web address.  
A speed dial number — When you store a phone number,  
it is assigned a speed dial number. (See “Changing Speed  
Dial Numbers” on page 88 to change an entry's default  
speed dial number.)  
A picture — You can assign a picture to display whenever  
you receive a call from the Contacts entry.  
Section 2F: Using Contacts  
85  
     
A ringer — You can assign a specific ringer to each entry.  
This is the sound your phone makes when you receive a  
call from any of the phone numbers stored in the entry.  
A memo — You can write a short note to yourself  
regarding the entry.  
Finding Contacts Entries  
There are several ways to display your Contacts entries: by  
name, by speed dial number, or by searching. Follow the steps  
outlined below to find entries in your Contacts.  
Finding Names  
To find Contacts entries by name:  
1. Press M> Contacts > Find Name.  
2. Scroll through the entries using your navigation keys  
and highlight the one you want.  
3. Highlight the phone number you want to call, press S.  
— or —  
To view the entry’s details, press Mand then press the  
navigation keys left or right.  
— or —  
To send a message, press Send MSG (left softkey), create  
the message, and then press Send (left softkey).  
You can also find an entry by entering the name in the  
keypad. Press Contacts (left softkey) and use your keypad to  
enter the name.  
Tip:  
Use Voice Recognition to find Contacts just by saying  
“Lookup” followed by the name. See “Lookup <Name>” on  
page 111.  
86  
Section 2F: Using Contacts  
       
Finding Speed Dial Numbers  
To find phone numbers by their assigned speed dial numbers:  
1. Press M> Contacts > Speed Dial #s.  
2. Scroll to an entry using your navigation keys. Speed dial  
numbers are displayed in numeric order.  
3. To display an entry's phone number, highlight the speed  
dial number.  
— or —  
To dial the phone number assigned to a speed dial  
number, press S.  
Creating a Contacts Entry  
To add a new Contacts entry:  
1. Press M> Contacts > Add New Entry.  
2. Enter the Contacts name and press M.  
3. To enter a phone number, highlight Number 1, enter the  
number, and press M.  
4. Assign Mobile, Home, Work, Pager, or Other to the  
number and press M .  
5. Select Save (left softkey).  
After you save a Contacts entry, your phone assigns a speed  
dial number to each number you stored. You can change the  
speed dial number if you don’t like the number assigned by  
your phone. See “Changing Speed Dial Numbers” on page 88.  
With an entry displayed, scroll left or right to view additional  
options. Tabs at the top of the display keep track of your  
position.  
Section 2F: Using Contacts  
87  
       
If you want, you can add a picture, a special ringer, additional  
phone numbers, an email address or a Web address. You can  
even write yourself a short memo regarding the Contacts  
entry.  
Adding a Phone Number to a Contacts Entry  
To add a phone number to an entry:  
1. Press M > Contacts > Find Name.  
2. Scroll through the entries using your navigation keys,  
highlight the one you want, and press M.  
3. Press Options (right softkey), select Edit Contact, and  
press M.  
4. Scroll to an empty Number using your navigation keys.  
5. Enter the new phone number and press M.  
6. Assign Mobile, Home, Work, Pager, or Other to the  
number and press M .  
7. Press Save (left softkey).  
Changing Speed Dial Numbers  
To change the default speed dial number assigned to a phone  
number:  
1. Press M> Contacts > Speed Dial #s.  
2. Highlight an unassigned speed dial number and press  
Assign (left softkey).  
3. Highlight the Contacts entry you want to assign the  
speed dial number to and press M.  
If the Contacts entry contains more than one number, press  
the navigation key left or right to scroll through the phone  
numbers until you find the one you want.  
Note:  
88  
Section 2F: Using Contacts  
     
To reassign a speed dial number to another phone number:  
1. Press M > Contacts > Speed Dial #s.  
2. Highlight the speed dial number you want to change  
and press Reassign (left softkey).  
3. Highlight the Contacts entry you want to assign the  
speed dial number to and press M.  
4. Press Mto continue and save.  
Assigning a Ringer or Picture to an Entry  
You can assign a ringer to a Contacts entry so you can identify  
the caller by the ring. (See “Ringer Types” on page 43.) When  
you assign a picture to an entry, your phone displays it  
whenever you receive calls from that number.  
To assign a ringer or picture to an entry:  
1. Display a Contacts entry. (See “Finding Names” on page  
86.)  
2. Press Options (right softkey), select Edit Contact.  
3. Use your navigation keys to scroll right to the tab with  
the Add Picture and Assign Ringer options.  
4. Select Add Picture or Assign Ringer.  
5. Use your navigation keys to scroll through the available  
files. (To hear a ringer, press Options [right softkey] and  
then select Listen.)  
6. Press Assign (left softkey).  
7. Press Save (left softkey) to save the entry.  
Section 2F: Using Contacts  
89  
   
Assigning an Email Address or Web Address  
To assign an email address or Web address to an entry:  
1. Display a Contacts entry. (See “Finding Names” on page  
86.)  
2. Press Options (right softkey), select Edit Contact, and  
press M.  
3. Use your navigation keys to scroll right to the tab with  
the Email and Web Address options.  
4. Scroll down to Email or Web Address.  
5. Use your keypad to enter the email or Web address you  
want to assign and press M.  
6. Press Save (left softkey) to save the entry.  
You can quickly visit the Web address associated with a  
Contacts entry by displaying the entry, highlighting the Web  
Address, and then pressing Go (left softkey).  
Tip:  
Assigning a Memo  
You can write a short note to yourself and attach it to a  
Contacts entry.  
To assign a Memo to an entry:  
1. Display a Contacts entry. (See “Finding Names” on page  
86.)  
2. Press Options (right softkey), select Edit Contact, and  
press M.  
3. Use your navigation keys to scroll right to the tab with  
the Memo option.  
4. Highlight Memo, enter the note you want to attach to  
this entry and press M.  
5. Press Save (left softkey) to save the entry.  
90  
Section 2F: Using Contacts  
 
Editing a Contacts Entry  
To edit a Contacts entry:  
1. Display a Contacts entry. (See “Finding Names” on page  
86.)  
2. Press Options (right softkey), select Edit Contacts, and  
press M.  
3. Highlight the part of the entry you wish to edit and  
press M.  
4. Add and/or edit the desired information.  
5. Press Save (left softkey).  
Managing Your Contacts  
Organize your Contacts entries by assigning them to Groups.  
Your phone has some already defined — General, Family,  
Friends, and Work. You can also create your own.  
To view your Groups:  
Press M > Contacts > Manage Contacts > View Groups.  
To create your own custom Group:  
1. Press M > Contacts > Manage Contacts > Add New Group.  
2. Enter the name of the new Group.  
3. Highlight Add Members and press M.  
4. Highlight each entry you want to add to this Group and  
press Mafter each selection. A checkmark appears next  
to each selected entry.  
5. Press Done (right softkey) to save the membership.  
6. To assign a special ringer to this Group, highlight Assign  
and press M.  
Section 2F: Using Contacts  
91  
   
7. Use your navigation keys to scroll through the available  
files. (To hear a ringer, press Options [right softkey] and  
then select Listen.)  
8. Press Assign (left softkey).  
9. Press Save (left softkey) to save the Group.  
Working With Distribution Lists  
A Distribution List is a group of entries that you can send  
messages to — including SMS Text Messages, Picture Mail,  
and SMS Voice Messages. You can send the message to all the  
members on the list at the same time.  
It’s a fast and easy way to keep everyone up to date.  
To create a Distribution List:  
1. Press M > Contacts > Manage Contacts >  
Add Distribution List.  
2. Enter the name of the list and press M.  
3. Highlight Add Members and press M.  
4. Highlight each entry you want to add to this Group and  
press Mafter each selection. A checkmark appears next  
to each selected entry.  
5. Press Done (right softkey) when you have finished  
adding members.  
6. Press Save (left softkey) to save the Distribution List.  
To view a Distribution List:  
1. Press M > Contacts > Manage Contacts >  
View Distribution Lists.  
2. Scroll through the Distribution Lists.  
3. Highlight a Distribution List and press M to view the  
membership.  
92  
Section 2F: Using Contacts  
To quickly send a message to the Distribution List, press  
M> Contacts > Manage Contacts > View Distribution Lists.  
Highlight the Distribution List you want, press Options  
(right softkey) and select Send Message.  
Tip:  
Deleting All Contacts  
To delete all the Contacts entries stored in your phone:  
1. Press M> Contacts > Manage Contacts >  
Delete All Contacts.  
2. Select Yes (left softkey).  
Viewing Memory Status  
To view how much memory you currently have available for new  
entries:  
Press M > Contacts > Manage Contacts > Memory Status.  
Section 2F: Using Contacts  
93  
   
Dialing Sprint Services  
Your Contacts contain entries for various Sprint services.  
To dial a service from your Contacts:  
1. Press M > Contacts > Services.  
2. Select Customer Solutions, Dir. Assistance, Account Info.,  
Sprint Operator, or Voice Command.  
3. Press S to place the call.  
To dial a service from standby mode using your keypad:  
1. Dial the appropriate service number:  
Customer Solutions *2.  
Dir. Assistance 411.  
Account Info. *4.  
Sprint Operator 0.  
Voice Command *.  
2. Press S to place the call.  
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Section 2F: Using Contacts  
   
Section 2G  
Using the Phone’s Calendar and Tools  
In This Section  
Using Your Phone’s Calendar  
Using Your Phone’s Tools  
Your phone is equipped with several personal information  
management features that help you manage your busy lifestyle.  
This section shows you how to use these features to turn your  
phone into a time management planner that helps you keep  
up with your appointments, schedules, and commitments. It  
takes productivity to a whole new level.  
Section 2G: Using the Phone’s Calendar and Tools  
95  
   
Using Your Phone’s Calendar  
Adding an Event to the Calendar  
Your Calendar helps organize your time and reminds you of  
important events.  
To add an event:  
1. Press M > Tools > Calendar.  
2. Using your navigation keys, highlight the day to which  
you would like to add an event.  
To quickly go to a date, press Options (right softkey) and select  
Go To Date.  
Tip:  
3. Press Options (right softkey) and select Add.  
4. Enter the event title and press M.  
5. Select a time for the event by highlighting the time field  
and pressing M.  
Using your keypad and/or navigation keys, set the  
start and end time for the event and press M.  
6. Select a repeating status for the event by highlighting  
the recurrence field and pressing M.  
Highlight Once, Daily, Mon - Fri, Weekly, Monthly, or  
Yearly, and press M.  
7. Select an alarm time for the event by highlighting the  
reminder field and pressing M.  
Highlight On Time, 5 Minutes Before, 10 Minutes  
Before, 15 Minutes Before, 1 Hour Before, 1 Day Before,  
or 2 Days Before, and press M.  
8. Select a ringer type for the alarm by highlighting the  
alarm field and pressing M.  
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Section 2G: Using the Phone’s Calendar and Tools  
     
9. Use your navigation keys to scroll through the available  
files. (To hear a ringer, press Options [right softkey] and  
then select Listen.)  
10. Press Assign (left softkey).  
11. Press Save (left softkey) to save the event.  
To change your default event ringer type, from the standby  
screen press M> Settings > Sounds > Ringer Type > Calendar and  
select a ringer.  
Tip:  
Event Alerts  
Your phone alerts you to scheduled events:  
By playing the assigned ringer type.  
By illuminating the backlight.  
Event Alert Menu  
When your phone is turned on and you have an event alarm  
scheduled, your phone alerts you and displays the event  
summary. To silence the alarm and reset the schedule,  
press M.  
To view additional options, press the appropriate softkey.  
Dismiss (right softkey) clear the event detail screen.  
Snooze (left softkey) silences the alarm and schedules it to  
replay again in 9 minutes.  
Viewing Events  
To view your scheduled events:  
1. Press M > Tools > Calendar.  
2. Using your navigation keys, highlight the day you want  
to view the events of and press M. (If you have events  
scheduled for the selected day, they are listed in  
chronological order.)  
Section 2G: Using the Phone’s Calendar and Tools  
97  
3. To display the details of an event listed in the schedule,  
highlight it and press M.  
Changing to Weekly View  
To go to the Weekly Calendar view:  
1. Press M > Tools > Calendar.  
2. Press Options (right softkey).  
3. Select Weekly.  
Going to Today’s Date  
To go to today’s date:  
1. Press M > Tools > Calendar..  
2. Press Options (right softkey).  
3. Select Go To Today.  
Erasing an Event  
To erase a day’s scheduled events:  
1. Press M > Tools > Calendar.  
2. Using your navigation keys, highlight the day for the  
event and press M.  
In the calendar view, dates with scheduled events are purple.  
Tip:  
3. Highlight the event, press Options (right softkey), and  
select Erase.  
4. Select Yes (left softkey) or No (right softkey).  
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Section 2G: Using the Phone’s Calendar and Tools  
Erasing Old Events  
To delete events scheduled before a specific time and date:  
1. Press M > Tools > Calendar > Options > Erase Old.  
2. Select the option to erase events older than Older than 1  
day, Older than 1 Week, Older than 1 Month, or Older than  
1 Year.  
Erasing All Events  
To delete all scheduled events:  
1. Press M > Calendar > Options > Erase All.  
2. Select Yes (left softkey) or No (right softkey).  
Section 2G: Using the Phone’s Calendar and Tools  
99  
 
Using Your Phone’s Tools  
In addition to helping you be more efficient and organized,  
your phone offers useful and entertaining tools.  
Using the Alarm Clock  
Your phone comes with a built-in alarm clock with multiple  
alarm capabilities.  
To use the alarm clock:  
1. Press M> Tools > Alarm Clock.  
2. Select Alarm 1, Alarm 2, Alarm 3, Alarm 4, or Alarm 5, and  
press M.  
3. To enable the alarm, verify that On is checked.  
4. Select a time for the alarm by highlighting the time field  
and pressing M.  
Using your keypad and/or navigation keys, set the  
start and end time for the event and press M.  
5. Select a repeating status for the alarm by highlighting  
the recurrence field and pressing M.  
Highlight Once, Daily, Mon - Fri, or Weekends, and  
then press M.  
6. Select a ringer type for the alarm by highlighting the  
alarm field and pressing M.  
7. Use your navigation keys to scroll through the available  
files. (To hear a ringer, press Options [right softkey] and  
then select Listen.)  
8. Press Assign (left softkey).  
9. Press Save (left softkey) to save the alarm.  
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Section 2G: Using the Phone’s Calendar and Tools  
   
To change your default alarm ringer type from the standby  
screen press M> Settings > Sounds > Ringer Type > Alarm and  
select a ringer.  
Tip:  
Using the Calculator  
Your phone comes with a built-in calculator.  
To use the calculator:  
1. Press M > Tools > Calculator.  
2. Enter numbers using your keypad.  
Press the navigation keys to enter operators (+ ÷ - ×)  
as indicated in the display.  
Press * to enter a decimal.  
Press # to make the number to the left of the  
cursor positive or negative.  
Press Operator (right softkey) to enter parentheses  
or exponents.  
3. Press M to compute.  
Using the World Clock  
To view the time in over 50 different locations:  
1. Select M > Tools > World Clock.  
2. Select Cities (left softkey) to choose a city.  
— or —  
Press the navigation keys left or right to scroll through  
different time zones.  
3. When you see the city you want, press M.  
Section 2G: Using the Phone’s Calendar and Tools  
101  
   
Section 2H  
Using Your Phone’s Voice Services  
In This Section  
Voice Recognition — Dialing & Messaging  
Setting Up Voice Recognition  
Working With Voice Recognition  
Voice Records  
Your phone’s voice-recognition software lets you place calls and  
perform quick tasks using just your voice and Voice Records  
allows you to make recordings right on your phone. This section  
includes easy-to-follow instructions for using Voice  
Recognition and voice records.  
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Section 2H: Using Your Phone’s Voice Services  
     
Voice Recognition — Dialing & Messaging  
With Voice Recognition, you can place calls and perform tasks  
simply by speaking. You do not need any voice training to use  
Voice Recognition. You simply say the appropriate command  
in a normal tone of voice and your phone performs the  
desired function.  
Using Call <Name or #>  
You dial phone numbers simply by saying “Call.” To place calls  
to names stored in your Contacts, say “Call” followed by the  
name and the type of number (Home, Work, Mobile, etc.). To  
make phone calls to numbers not saved to your Contacts,  
simply say “Call” followed by a valid phone number.  
You can also say “Call” by itself and be prompted for the  
name or number.  
Calling Contacts Entries  
To place a phone call to a Contacts entry:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Call and then say the name and the type of number.  
For example, say “Call John Mobile.” The phone dials the  
number stored for the entry “John,” labeled “Mobile.”  
If a name has only one number, or if you know the name but  
are not sure which number to call, say “Call” followed by the  
name only. For example, say “Call John.” If the name is  
recognized and there is only one number for the name, your  
phone immediately places the call. If there are multiple  
numbers stored in the entry, the phone prompts you with a  
list of options.  
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103  
   
If the name or number is not in Contacts, your phone tells you  
it cannot find a match.  
Calling Phone Numbers (Digit Dialing)  
To call a number that is not stored in your Contacts:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Call and then say a valid string of digits to be dialed,  
for example, say “Call 555 555 5555.”  
Speak naturally and clearly and remember to speak one digit  
at a time—1-800 should be pronounced “One Eight Zero  
Zero.”  
Using Send Voice SMS <Name or #>  
Use Voice Recognition to access the SMS Voice application,  
with the recipient already addressed.  
To send an SMS Voice message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Send Voice SMS followed by the name (if the  
recipient is saved to Contacts) or the number.  
3. Record your SMS Voice message, attach a signature, and  
then press Save (left softkey). (See “Using SMS Voice  
Messaging” on page 167.)  
4. Press Send (left softkey).  
If you are sending the SMS Voice message to a recipient listed  
in Contacts, then you have the option of mentioning the type  
of number. For example, say “Send Voice SMS John Mobile.”  
If you say Send Voice SMS without specifying a recipient or a  
number, your phone prompts you for this information.  
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Section 2H: Using Your Phone’s Voice Services  
You cannot send SMS Voice messages to Distribution Lists  
using Voice Recognition.  
Note:  
Using Send Text <Name or #>  
Use Voice Recognition to open Text Messaging to the Create  
Message screen, with the recipient already addressed.  
To launch Text Messaging and address a message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Send Text followed by the name (if the recipient is  
saved to Contacts) or the number.  
3. Use your keypad to enter the message and then press  
Send (left softkey). (See “Using SMS Text Messaging” on  
page 165.)  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say Send Text without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send SMS Text messages to Distribution Lists  
using Voice Recognition.  
Note:  
Section 2H: Using Your Phone’s Voice Services  
105  
Using Send Picture <Name or #>  
Use Voice Recognition to open Picture Mail to the Create  
Message screen, with the recipient already addressed.  
To launch Picture Mail and address a message:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Send Picture followed by the name stored in  
Contacts and, optionally, the type of number you want  
to send it to. For example, say “Send Picture John Smith  
Work.”  
3. Use your keypad to enter the message and then press  
Send (left softkey).  
If you do not specify the type of number and there are  
multiple numbers for the name, Voice Recognition chooses  
the mobile number by default.  
If you say Send Picture without specifying a recipient or a  
number, your phone prompts you for this information.  
You cannot send Picture Mail to Distribution Lists using  
Voice Recognition.  
Note:  
See the Experience the Sprint Power Vision Network guide that  
came with your phone for information about Picture Mail.  
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Section 2H: Using Your Phone’s Voice Services  
Setting Up Voice Recognition  
You can customize your phone’s Voice Recognition feature so  
that it works for you, the way you want it to.  
Using Choice Lists  
Your phone offers Choice Lists whenever it is not confident it  
has recognized a name or number correctly. In these cases, it  
displays a Choice List and prompts you with “Call?” followed  
by the first choice on the list. To confirm the choice, say “Yes,”  
or to hear the next choice, say “No.” You can also select the  
correct choice using your keypad.  
To cancel the command, say “Cancel,” or to say the name or  
number again, say “Repeat.”  
You can determine whether Voice Recognition displays a list  
of choices or automatically dials the first number without  
displaying a Choice List.  
To enable or disable Choice Lists:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Choice Lists and press M.  
4. Select Automatic, Always On, or Always Off, and press M.  
Sensitivity  
The Sensitivity setting controls how Voice Recognition  
determines when a spoken word is a match. If you frequently  
experience the message “Please Repeat” or “No Match  
Found” adjust the sensitivity toward Reject Less. If the phone  
frequently recognizes a name you didn’t say, adjust the  
sensitivity to Reject More.  
Section 2H: Using Your Phone’s Voice Services  
107  
 
To adjust the Sensitivity setting:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Sensitivity and press M.  
4. Using your navigation keys adjust the slider to the  
desired level.  
5. Press OK (left softkey).  
Adapting Digit Dial  
Some users with heavy accents or distinctive voices find it  
difficult to use Digit Dialing.  
The Adapt Digits feature allows Voice Recognition to  
recognize the way specific persons say digits. Adaptation  
involves recording several digit sequences to teach Voice  
Recognition to recognize your voice. The adaptation process  
takes about three minutes.  
After using Adapt Digits, your phone will be customized to  
your voice. Other people will not be able to use Digit Dial on  
your phone unless they reset the phone to factory defaults.  
If your phone recognizes digits with an acceptable level of  
accuracy, you will find no additional benefit from using  
Adapt Digits.  
Note:  
To adapt Digit Dial to your voice:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Press Settings (left softkey).  
3. Highlight Digit Dialing and press M.  
4. Select Adapt Digits and press M.  
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Section 2H: Using Your Phone’s Voice Services  
5. Follow the prompts to complete the adaptation.  
Tips for adapting Digit Dial:  
Adapt digits in a quiet place.  
Make sure you wait for the beep before speaking.  
Speak clearly, but say each digit sequence naturally.  
If you make a mistake while recording a sequence of  
digits, or if an unexpected noise spoils the recording, you  
can say or select No when the prompt asks if the recording  
was OK. You will then be prompted to rerecord the  
sequence.  
To reset Digit Dial to its factory settings, press and release the  
Smart Key and then press Settings (left softkey). Select  
Digit Dialing > Reset Digits.  
Note:  
Customizing Audio Prompts  
You can customize the way your phone reads prompts to you.  
This allows you to quickly cycle through prompts and  
commands that you are familiar with.  
Only experienced users should turn off audio prompts  
altogether.  
Note:  
To turn audio prompts on or off:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Select Settings > Sound.  
Section 2H: Using Your Phone’s Voice Services  
109  
3. To turn on or off all the audio prompts, select Prompts  
and then select On or Off.  
— or —  
To turn on or off the playback of digits spoken by you,  
select Digits and then select On or Off.  
— or —  
To turn on or off the playback of names spoken by you,  
select Names and then select On or Off.  
4. Press OK (left softkey).  
Adjusting Audio Prompt Speed and Volume  
You can adjust how loud and how fast the phone playbacks  
names you have spoken.  
To adjust the speed or volume of name playback:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Select Settings (left softkey).  
3. Select Sound > Name Settings > Speed or Volume.  
4. Using your navigation keys adjust the slider to the  
desired level.  
5. Press OK (left softkey).  
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Section 2H: Using Your Phone’s Voice Services  
Working With Voice Recognition  
You can use Voice Recognition to easily perform tasks with  
your phone. You can look up entries stored in your Contacts,  
open applications or menus, and view or hear status  
information.  
Lookup <Name>  
You can look and display any Contacts entry by saying  
“Lookup” followed by the name.  
To use Lookup <Name> to find a Contacts entry:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Lookup and then the name of the entry. (Your phone  
displays the Contacts entry.)  
If you say only “Lookup,” your phone asks for the name and  
displays a Contacts entry list.  
Note:  
Using Go To <App>  
You can open an application or access a menu by saying  
“Go To” followed immediately by the name of an application  
or a menu.  
To open an application or menu using Voice Recognition:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Go To. (Your phone displays a list of applications and  
menus and prompts you to choose one.)  
—or—  
Say Go To and then the name of the application or  
menu.  
Section 2H: Using Your Phone’s Voice Services  
111  
   
You can “go to” the following applications: Voicemail,  
Camera, Redial, and Received Calls.  
Note:  
Using Check <Item>  
You can have the phone play back and display information  
about its current state, including its phone number, current  
signal strength, network coverage, and battery level.  
To see and hear status information:  
1. Press and release the Smart Key. (Your phone displays  
the Say a command screen.)  
2. Say Check. (Your phone displays a list of valid status  
indicators and prompts you to choose one.)  
—or—  
Say Check and then the name of the item you want to  
check.  
You can check the following:  
Status — plays back and displays battery, signal, and  
network status information.  
Battery — plays back and displays the current level of  
battery charge.  
Signal — plays back and displays current signal strength.  
Network — plays back and displays current network  
coverage.  
My phone # — plays back and displays your phone  
number.  
112  
Section 2H: Using Your Phone’s Voice Services  
 
Voice Records  
You can record brief records to remind yourself of important  
events, phone numbers, or grocery list items. You can also  
record phone conversations.  
Recording Voice Records  
To create a new Voice Record:  
1. Press M > Tools > Voice Records.  
2. Press Record (left softkey) and begin recording after the  
prompt.  
3. To end the recording, press Done (left softkey).  
If you want to review the recording, press Yes (left softkey).  
To record a conversation during a phone call:  
1. Make or answer the call.  
2. Press Options (right softkey), select Record Recipient, and  
press M.  
3. Press Record (left softkey).  
4. To end the recording, press Done (left softkey).  
You cannot store Voice Records on your microSD card.  
Note:  
Section 2H: Using Your Phone’s Voice Services  
113  
   
Playing Voice Records  
To play the Voice Records you have recorded:  
1. Press M > Tools > Voice Records.  
2. Press Options (right softkey), select Voice Records List,  
and press M.  
3. Use the navigation keys to scroll to a recording.  
4. Press Listen (left softkey) to play the Voice Record.  
To make finding Voice Records easier, select  
Sort By (Name, Date, Size, or Type).  
Tip:  
You can choose Play All (to play all the Voice Records) or  
Select Multiple (to play a several Voice Records consecutively).  
Changing Voice Record Settings  
To change your Voice Record maximum length and tone:  
1. Press M > Tools > Voice Records.  
2. Press Options (right softkey), select Record Settings, and  
press M.  
3. Scroll to Recording Length, and press M.  
Select a maximum length of 30 Seconds, 60 Seconds,  
10 Minutes, or 30 Minutes, and press M.  
4. Scroll to 10 Second Tone and press M. This tone beeps  
every 10 seconds during your Voice Record.  
Select Enable or Disable and press M.  
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Section 2H: Using Your Phone’s Voice Services  
 
Using Other Voice Record Options  
You can also rename your Voice Records, use them as ringers, or  
delete them.  
To rename, set as ringer, or delete a Voice Record:  
1. Press M > Tools > Voice Records.  
2. Press Options (right softkey), select Voice Records List, and  
press M.  
3. Use the navigation keys to scroll to the recording you  
want to work with.  
4. Press Options (right softkey) and then choose Rename,  
Set As Ringer, or Delete. Follow the prompts to complete  
your task.  
Section 2H: Using Your Phone’s Voice Services  
115  
Section 2I  
Using the microSD Card  
In This Section  
Using Your Phone’s microSD Card and Adapter  
Working With the microSD Card  
Your phone allows you to use a microSD card and an adapter  
to expand the phone’s available memory space. This secure  
digital card enables you to quickly and easily exchange  
images, music, and voice data between SD-compatible  
devices.  
This section details the features and options of your phone’s  
microSD functionality.  
116  
Section 2I: Using the microSD Card  
 
Using Your Phone’s microSD Card and  
Adapter  
Your phone comes bundled with a microSD (Secure Digital)  
memory card and its adapter to expand the phone’s available  
memory space.  
You can purchase additional microSD cards with up to 1 GB in  
memory capacity.  
It allows you to easily store images, videos, music, and voice  
data in your phone.  
Inserting the microSD Card  
Don’t bend or scratch your memory card. Keep it away from  
static electricity, water, and dirt.  
Note:  
The microSD card and its adapter can be easily damaged by  
improper operation. Please be careful when inserting,  
removing, or handling them.  
To insert the microSD card into your phone:  
1. With your phone powered off, remove the back cover  
and then remove the battery. (See “Removing the  
Battery” on page 24.)  
2. Find the rubber insert that partially covers the memory  
card slot.  
3. Lift the rubber insert on the side opposite the anchor  
point, and gently turn the rubber insert away from the  
slot.  
Do NOT detach the rubber insert from the anchor point.  
Note:  
Section 2I: Using the microSD Card  
117  
   
lift here  
anchor  
point  
4. Slide the memory card completely into the card slot (so  
that only part of the card is visible).  
The writing on the microSD card should face up.  
Tip:  
microSD  
Card  
5. Push the rubber insert securely back into place.  
6. Replace the battery and the battery door.  
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Section 2I: Using the microSD Card  
Make sure your battery is fully charged before using the  
microSD card. Your data may become damaged or unusable if  
the battery runs out while using the microSD card.  
Note:  
Be sure to use only recommended microSD cards (64MB—  
1GB). Using non-recommended microSD cards could cause  
data loss and damage your phone.  
Removing the microSD Card  
To remove the microSD card from your phone:  
1. With your phone powered off, remove the back cover  
and then remove the battery.  
2. Lift the rubber insert on the side opposite the anchor  
point, and gently turn the rubber insert away from the  
slot.  
3. Gently slide out the microSD card from the cardholder.  
4. Push the rubber insert securely back into place.  
5. Replace the battery and the back cover.  
DO NOT remove your memory card while your phone is using  
it or writing files on it. Doing so will result in loss or damage  
of data.  
Note:  
Viewing the microSD Card Indicator  
After you have inserted the microSD card, your phone  
displays External Memory as an place to store your pictures  
and videos.  
To view the external memory associated with your microSD card:  
Press M > Pictures & Video > My Pictures or My Videos.  
Your phone displays the External Memory option.  
To view music files stored on you microSD card, press  
M> Music and follow the prompts.  
Note:  
Section 2I: Using the microSD Card  
119  
Using the microSD Adapter  
You can transfer files stored in your microSD card to an  
SD-compatible PC by using the microSD adapter. Because  
regular SD memory cards differ in size from microSD cards,  
their corresponding card slots differ as well.  
The microSD adapter is sized to fit in a regular-size card slot.  
To fit a microSD card into a regular-size card slot, insert the  
microSD card in the adapter. You can then insert the adapter  
into a regular SD card slot.  
To insert the microSD card into the microSD adapter:  
1. With one hand, hold the microSD adapter with the label  
facing up.  
2. With the other hand, hold microSD card with the  
writing facing up and the narrow edge toward the  
adapter.  
3. Gently slide the card until it is fully inserted.  
To remove the microSD card from the microSD adapter:  
Holding the exposed edge of the microSD card, gently  
pull it out of the adapter.  
To transfer data from your microSD card to your PC:  
1. Press M > Pictures & Video > My Pictures or My Videos.  
Your phone displays the External Memory option.  
2. Verify that the microSD card contains the files you want  
to transfer.  
If you need to add or delete pictures or videos from  
your microSD card, see “Storing Pictures In Your  
microSD Card” on page 131 and “Storing Videos in  
Your microSD Card” on page 136.  
3. Remove the microSD card and insert it in the microSD  
adapter as explained above.  
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Section 2I: Using the microSD Card  
4. Insert the microSD adapter into the appropriate slot in  
an SD-compatible PC.  
5. Select the files you want to copy from the card and drag  
them to the appropriate folder displayed on your PC.  
(Consult your operating system documentation for  
further details.)  
Then just remove the microSD adapter from the PC, remove  
the microSD card from the adapter and re-insert into your  
phone.  
You cannot transfer data from your phone or microSD card to  
your PC by using a USB cable.  
Note:  
DO NOT use your computer to change or edit folder or file  
names on the microSD, and do not attempt to transfer large  
amounts of data from the computer to the microSD card.  
Doing so may cause the microSD card to fail.  
DO NOT turn off or restart your computer, or put it into  
standby mode, while using a mass storage device. Doing so  
will result in loss or damage of data.  
If you connect a mass storage device to a peripheral device,  
your device may not work properly.  
Section 2I: Using the microSD Card  
121  
Placing Music Files on the microSD to Play on Your Phone  
You can transfer music files stored on your SD-compatible PC  
to your microSD card by using the microSD adapter and then  
play these files on your phone. These files must be in MP3 or  
M4A (ACC) format.  
Not all MP3 or M4A (ACC) files that you might place on your  
microSD card using the microSD adapter can be played on  
your phone. The file’s Digital Rights Management settings  
may prohibit them from being played.  
Note:  
To create a folder on your microSD card in which to place music  
files:  
With a formatted microSD card in your phone, access  
the Sprint Music Store. A folder called “Music” is created  
on your microSD card. You only need to do this once to  
create this folder.  
After the “Music” folder has been created, use the microSD  
card adapter to transfer music files from your computer to  
the “Music” folder on your microSD card.  
To play the music files you placed in the “Music” folder on the  
microSD card:  
Access the Sprint Music Store. If the music files are  
compatible with your phone, you can play them like  
music files you have purchased and downloaded from  
the Sprint Music Store.  
For more information on using the Sprint Music Store, refer to  
the Experience the Sprint Power Vision Network guide that came  
with your phone.  
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Section 2I: Using the microSD Card  
Working With the microSD Card  
Formatting the microSD Card  
Your phone automatically formats your microSD card.  
However, if you cannot save files on your microSD, you may  
need to format the card yourself.  
To format your microSD card:  
1. Insert the microSD card. See “Inserting the microSD  
Card” on page 117.  
2. Press M> Settings > Security.  
3. Enter your lock code.  
4. Select Format External Memory. (A warning will be  
displayed.)  
5. If you are sure you wish to remove all the files from your  
microSD card, select Yes (left softkey).  
The formatting procedure erases all the data on the microSD  
card, after which the files CANNOT be retrieved. To prevent  
the loss of important data, check the contents before you  
format the card.  
Note:  
Section 2I: Using the microSD Card  
123  
 
Section 2J  
Using the Built-in Camera  
In This Section  
Taking Pictures  
Storing Pictures  
Shooting Videos  
Sending Pictures and Videos  
Using Sprint Picture Mail  
Your phone’s built-in camera and camcorder give you the ability  
to take full-color digital pictures and videos. You can use your  
phone to share your pictures and videos with others. It’s fun  
and easy to do.  
This section explains the features and options of your  
phone’s built-in camera and camcorder.  
124  
Section 2J: Using the Built-in Camera  
       
Taking Pictures  
Taking pictures with your phone’s built-in camera is as simple  
as choosing a subject, pointing the lens, and pressing a  
button.  
Your camera features three different different resolutions  
settings — Economy, Normal, or Fine — that let you balance  
the sharpness of the picture and the size of the file. You can  
use the zoom to get up to 8X closer to your subjects.  
After you take a picture, you can store both in your phone and  
on your microSD card. You can also easily share them with  
friends using one of the many options. There are also fun  
editing tools, so you can make your pictures really special.  
To take a picture:  
1. Press M > Pictures & Video > Camera.  
With the flip open and phone in standby mode, you can  
access the camera by pressing the Camera Key on the  
right side of the phone. (See the illustration on page 10.)  
Shortcut:  
2. Using the display screen as a viewfinder, aim the  
camera lens at your subject.  
Press Capture (left softkey), press the Smart Key (on  
the left side of your phone), press the Camera Key  
(on the right side of your phone),or press M. (The  
picture will automatically be saved in the In Camera  
folder.)  
To take another picture, press B.  
To take a picture of yourself, activate the camera and  
then close the flip to view yourself in the external display.  
Then press the Camera Key on the right side of the phone  
to capture the picture.  
Tip:  
Section 2J: Using the Built-in Camera  
125  
   
After Picture Options  
After you take picture, select Options (right softkey) to do any  
of the following:  
Send Picture to transmit the picture to up to 16 recipients.  
Upload to Albums to save the picture you just took to the  
Sprint Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your Sprint Picture  
Mail account, you will be prompted to create a password.  
Note:  
See the Experience the Sprint Power Vision Network guide that  
came with your phone for information about Picture Mail.  
Set As to use the picture as a screensaver, an identifier for  
calls with or without ID, and as a Picture ID for Contacts  
entries.  
Add Voice Caption to record and attach a brief note to the  
picture.  
Camcorder Mode to activate the Camcorder.  
To delete the picture you just took, press Delete (left softkey).  
Camera Options  
Your camera has many features that help you take  
professional-looking pictures quickly and easily. When the  
phone is in camera mode, select Options (right softkey) and  
then choose one of these features:  
Zoom to get closer or farther away from an object when  
you take a picture. You can adjust the zoom from 1X to 8X.  
(See page 128.)  
Hide Icon Bars to remove your camera’s indicators from the  
viewfinder.  
Self Timer to activate the camera’s timer. (See page 127.)  
126  
Section 2J: Using the Built-in Camera  
 
Brightness to set the amount of light in a picture.  
White Balance to adjust your camera to these lighting  
environments: Auto, Sunny, Cloudy, Fluorescent, or Manual.  
Choose Auto have your phone adjust white balance  
as needed. Choose Manual to set a custom level of  
white balance.  
Quality to set the quality of the file: Economy, Normal, or  
Fine.  
Resolution to determine a picture’s sharpness: High,  
Medium, or Low.  
Color Effect to apply different color effects to the picture:  
Normal, Sepia, Black & White, or Negative. (The default  
setting is Normal.)  
Apply Fun Frame to decorate your picture with a digital  
frame. Your phone offers you an array of choices.  
Shutter Sound to set the sound your camera makes when  
you take a picture. Your phone offers you an array of  
choices.  
Review Pictures to open My Pictures (see page 129).  
Camcorder Mode to switch to Camcorder mode (see  
page 133).  
Setting the Self Timer  
To begin the Self Timer:  
1. From camera mode, press Options (right softkey) and  
then select Self Timer.  
2. Highlight the time delay you want to use (2, 5, 10, or 15  
Seconds) and press M. (The viewfinder displays the  
Self Timer countdown.)  
3. Get ready for the picture.  
Section 2J: Using the Built-in Camera  
127  
While the Self Timer is active, all keys are disabled except B  
and Capture (right softkey).  
Note:  
Using the Zoom  
This feature allows you to get closer to or farther away from  
an object when you take its picture. You can adjust the zoom  
from 1X to 8X.  
To use the zoom:  
1. From camera mode, press Options (right softkey) and  
then select Zoom.  
2. Press the navigation key right or left to adjust the zoom.  
(A slider is displayed.)  
3. Select Capture (left softkey) or press M. (The picture will  
automatically be saved in the In Camera folder.)  
128  
Section 2J: Using the Built-in Camera  
   
Storing Pictures  
You can store your pictures in My Pictures, your Sprint Online  
Album, and your microSD card. In My Pictures, you have the  
choice of storing your pictures to the camera or to the phone.  
Your Sprint Online Album is your designated storage space on  
the Sprint Picture Mail Web site.  
My Pictures  
After a picture is taken, it is automatically saved in the  
In Camera folder of My Pictures. From the In Camera folder, you  
can view your pictures, save them to your phone, save them  
to your Sprint Online Album, delete them, and access  
additional options.  
To view the pictures stored My Pictures:  
1. Select M> Pictures & Video > My Pictures > In Camera or  
Saved to Phone.  
2. Use your navigation keys to scroll through the pictures.  
My Picture Options  
When you are viewing My Pictures, whether the In Camera  
folder or in your phone, you can customize both the picture  
and the actual viewing experience.  
Just press Options (right softkey), select one of the following  
functions, and then follow the prompts.  
Not all options will be available for all pictures or from all  
menus.  
Note:  
Expand to switch the display from thumbnails to one  
expanded picture that fits your screen. Use your left and  
right navigation keys to scroll through the pictures.  
Section 2J: Using the Built-in Camera  
129  
       
Thumbnails switches the display from one expanded  
picture back to thumbnails.  
Full Screen displays the selected picture in full screen  
mode; no icons or indicators appear on the screen. Press  
B to return to My Pictures.  
Upload to upload files from My Pictures to the Sprint  
Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
Copy to to save the selected picture to your phone or to  
the In Camera folder.  
Move to to save the selected picture to your microSD card.  
This option only appears if you have inserted the microSD  
card into the phone. See “Storing Pictures In Your microSD  
Card” on page 131.  
Slide Show to display the pictures in letterbox and play a  
slide show.  
Take Picture to activate Camera mode.  
Details/Edit to change the selected picture by doing one or  
more of the following:  
Rotate to change the orientation of the selected  
picture. To rotate, press the navigation key right or  
left, or select Rotate (right softkey).  
Pan and Zoom to select a section of picture and view  
a close up of it or to move across the picture slowly.  
Press Options (right softkey) to select between Pan  
and Zoom actions.  
Text Caption to enter a caption for the selected  
picture. Use your keypad to enter the new text.  
Voice Caption to attach a short recording to the  
picture.  
Picture Info to display the date and time the picture  
was last modified, the caption, and the file size.  
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Section 2J: Using the Built-in Camera  
Set As to use the picture as a screensaver, an identifier for  
calls with or without ID, and as a Picture ID for Contacts  
entries.  
Rename to assign a different name to the picture. Use  
your keypad to enter the new name.  
Delete to erase the selected picture.  
Delete All to erase all the pictures in the In Camera folder  
or on your phone.  
Select, Select All, Unselect, and Unselect All allow you to  
choose and clear pictures for editing or viewing changes.  
Sort By to set order of the pictures by Date, Size or Name.  
Deleting pictures will free up memory space in your phone to  
enable you to take more pictures. Once deleted, pictures  
cannot be uploaded to your online Sprint Picture Mail  
account.  
Note:  
Storing Pictures In Your microSD Card  
Storing pictures in your microSD card frees up memory in  
My Pictures and allows you to transfer photo files to other  
SD-compatible devices.  
To save a picture to the microSD card:  
1. Select M> Pictures & Video > My Pictures > In Camera or  
Saved to Phone.  
2. Highlight a picture you wish to save to the microSD card  
and then press M. A checkmark appears on the upper  
left corner of the picture.  
3. Press Options (right softkey).  
4. Select Move to > External Memory and then press M.  
Section 2J: Using the Built-in Camera  
131  
   
Shooting Videos  
Your phone’s built-in video camera allows you to record and  
view full-color digital videos and send them to your friends  
and family.  
You can shoot videos up to 30 seconds long. The camcorder  
also features an 8X zoom to let you take close-up videos. After  
you shoot the video, you can use your phone’s many storage  
and messaging options as well as the fun editing tools.  
To record a video:  
1. Select M> Pictures & Video > Camcorder.  
2. Using display screen as a viewfinder, aim the camcorder  
lens at your subject.  
3. Select Record (left softkey) or press M.  
4. Press Stop (right softkey) to finish recording before the  
30 second maximum. (The video will automatically be  
saved in the In Camcorder folder.)  
To shoot another video, press B.  
After Video Options  
After you shoot the video, select Options (right softkey) to  
choose one of the following:  
Send Video to send the video to up to 16 recipients  
through Sprint Picture Mail.  
Play Video to view the video.  
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Section 2J: Using the Built-in Camera  
   
Upload to Albums to upload the video you just shot to the  
Sprint Picture Mail Web site (www.sprint.com/picturemail).  
Depending on your settings, you may be prompted to  
accept a data connection.  
If this is the first time you have accessed your Sprint Picture  
Mail account, you will be prompted to create a password.  
Note:  
See the Experience the Sprint Power Vision Network guide that  
came with your phone for information about Picture Mail.  
Camera Mode to activate the Camera.  
To delete the video you just shot, press Delete (left softkey).  
Camcorder Options  
Your phone’s camcorder has many features that help you  
shoot professional-looking videos quickly and easily.  
Not all options will be available for all videos or from all  
menus.  
Note:  
When the phone is in camcorder mode, select Options  
(right softkey) to access these features. They work as  
described in “Camera Options” on page 126.  
Zoom to get closer or farther away to the scene you are  
shooting. You can adjust the zoom from 1X to 8X before  
you begin shooting. However, you cannot adjust the zoom  
while shooting.  
Hide Icon Bars to remove your phone’s indicators from the  
view screen.  
Self Timer to begin a timer that delays the start of the  
video shoot.  
Brightness to change the lighting of a scene.  
Section 2J: Using the Built-in Camera  
133  
 
White Balance to adjust your camcorder to these lighting  
environments — Auto, Sunny, Cloudy, Fluorescent, or  
Manual.  
Review Videos opens My Videos.  
Camera Mode to activate the camera.  
Storing Your Videos  
You can store your pictures in My Videos, your Sprint Online  
Album, and your microSD card. In My Videos, you have the  
choice of storing your pictures to the camcorder or to the  
phone. Your Sprint Online Album is your designated storage  
space on the Sprint Picture Mail Web site.  
My Videos  
After you shoot a video, it is automatically saved in the  
In Camcorder folder of My Videos. From the In Camcorder  
folder, you can play your videos, save them to your phone,  
upload them your Sprint Online Album, delete videos, and  
access additional options.  
To view the videos stored in My Videos:  
1. Select M> Pictures & Video > My Videos > In Camcorder  
or Saved to Phone.  
2. Use your navigation keys to scroll through the video  
thumbnails.  
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Section 2J: Using the Built-in Camera  
 
My Videos Options  
When you are viewing My Videos, whether in the  
In Camcorder folder or in your phone, you can customize both  
the video and the actual viewing experience.  
Just press Options (right softkey), select one of the following  
functions, and then follow the prompts.  
Play to view the selected video.  
Upload to store the selected video to the Sprint Picture  
Mail Web site (www.sprint.com/picturemail).  
Copy to to store the selected video to your phone.  
Move to to save the selected video to your microSD card.  
This option only appears if you have inserted the microSD  
card into the phone. See “Storing Videos in Your microSD  
Card” on page 136.  
Play All to view all the videos in sequence.  
Take Video to return to Camcorder mode.  
Details / Edit to change your video by doing one or more of  
the following:  
Rotate to change the orientation of the selected  
video. To rotate, press the navigation key right or  
left, or select Rotate (right softkey).  
Pan and Zoom to select a section of video and view a  
close up of it or to move across the video slowly.  
Press Options (right softkey) to switch between  
Zoom and Pan functions.  
Add Text Caption to add a caption for the selected  
picture. Use your keypad to enter the new text.  
Video Info to display the date and time the video was  
last modified, the caption, and the file size.  
Rename to assign a different name to the video. Use your  
keypad to enter the new name.  
Delete to erase the selected video.  
Section 2J: Using the Built-in Camera  
135  
 
Delete All to erase all the videos the In Camcorder folder or  
on your phone.  
Deleting videos will free up memory space in your phone to  
enable you to take more videos. Once deleted, videos cannot  
be uploaded to your online Sprint Picture Mail account.  
Note:  
Select, Select All, Unselect, and Unselect All allow you to  
choose and clear pictures for editing or viewing changes.  
Sort By to set order of the pictures by Date, Size, or Name.  
Storing Videos in Your microSD Card  
Storing videos in your microSD card frees up memory in  
My Videos and allows you to transfer video files to other  
SD-compatible devices.  
To save a video to the microSD card:  
1. Select M> Pictures & Video > My Pictures > In Camcorder  
or Saved to Phone.  
2. Highlight a video you wish to save to the microSD card  
and then press M. A checkmark appears on the upper  
left corner of the thumbnail.  
3. Press Options (right softkey).  
4. Select Move to > External Memory and then press M.  
Playing Video Clips Stored in Your microSD card  
You can also play video clips stored in your microSD card. These  
can be shot by you and stored in your microSD card as well videos  
shared with you by others.  
To play a video clip stored in your microSD card:  
1. Press M > Pictures & Video > My Videos > External  
Memory.  
2. Press Options (right softkey) and then press Play.  
136  
Section 2J: Using the Built-in Camera  
   
Sending Pictures and Videos  
After you have taken a picture or shot a video, you can share it  
with family and friends. You can send pictures or videos to up  
to 16 people at a time using their email addresses or their  
phone numbers.  
Each Picture Mail can contain up to 28 pictures or two videos.  
Sending Pictures From My Pictures  
You can pictures and videos directly from My Pictures.  
To send pictures from My Pictures:  
1. Select M > Pictures & Video > My Pictures > In Camera,  
Saved to Phone, or External Memory.  
2. Highlight a picture you wish to send and then press M.  
A checkmark appears on the upper left corner of the  
picture.  
3. Press Send (left softkey).  
4. Select Send to recipients and press M.  
5. Add a recipient for the message and press Next (right  
softkey).  
To enter a recipient directly, highlight the To field  
and enter a wireless phone number or an email  
address.  
To add a recipient from Contacts, highlight the To  
field, press Options (right softkey), select Insert  
Contact, select the desired Contact(s) and press Done  
(right softkey).  
6. If desired, add a subject and a text message.  
7. When you have finished, press Send (left softkey) to  
send the message.  
Section 2J: Using the Built-in Camera  
137  
   
The first time you send Sprint Picture Mail, you will be  
prompted to establish an account and password.  
Note:  
Sending Videos From My Videos  
To send videos from My Videos:  
1. Select M > Pictures & Video > My Videos > In Camcorder,  
Saved to Phone, or External Memory.  
2. Highlight the video thumbnail you want to send and  
then press M. A checkmark appears on the upper left  
corner of the video thumbnail.  
3. To complete and send the message, follow steps 3-7  
under “Sending Pictures From My Pictures” on  
page 137.  
Sending Pictures and Videos From Messaging  
You can also send pictures and videos from your Messaging  
menu, using the Picture Mail application.  
To send pictures and videos from the Messaging menu:  
1. Select M> Messaging > Send Message > Picture Mail.  
2. Select Send to recipients and press M.  
3. Add a recipient for the message and press Next  
(right softkey).  
To enter a recipient directly, highlight the To field  
and enter a wireless phone number or an email  
address.  
To add a recipient from Contacts, highlight the To  
field, press Options (right softkey), select Insert  
Contact, select the desired Contact(s) and press Done  
(right softkey).  
4. If desired, add a subject and a text message.  
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Section 2J: Using the Built-in Camera  
 
5. Highlight the Pictures or Videos field and press Add (right  
softkey).  
6. Add a picture or video to your message.  
To add an existing picture or video, select From My  
Pictures or From My Videos, select a picture or video,  
and press Next (left softkey).  
To add a new picture or video, select Take New  
Picture or Take New Video, take a picture or video,  
and press Accept (right softkey).  
7. When you have finished, press Send (left softkey) to  
send the message.  
You can attach the entire album or any media online to send a  
Picture Mail message to any recipients from the phone.  
Note:  
Section 2J: Using the Built-in Camera  
139  
Using Sprint Picture Mail  
Uploading pictures and videos to your Sprint Picture Mail  
account is a good way to save memory on your phone, and  
share them with others.  
You can use your personal computer to manage your pictures.  
From the Sprint Picture Mail Web site, you can share pictures  
and videos, create and edit albums, add captions, and  
organize files. You can even send your pictures to be printed  
at participating retail locations.  
Sprint Picture Mail offers tools to improve and customize your  
pictures. You'll be able to lighten, darken, crop, add antique  
effects, add comic bubbles and cartoon effects, and use other  
features to transform your pictures.  
Creating Your Sprint Picture Mail Password  
Before you can begin using Sprint Picture Mail, you need to  
establish a password. Use this password to log on to the  
Sprint Picture Mail Web site at www.sprint.com/picturemail.  
To create your Sprint Picture Mail password:  
1. Select M> Pictures & Video > Online Albums >  
View Albums. (You will be prompted to create a Sprint  
Picture Mail password.)  
If you Sprint Service Plan does not include Sprint Picture Mail,  
you will first be prompted to subscribe to the service for an  
additional monthly charge.  
Note:  
2. Enter a four-digit to eight-digit password and press M.  
(You will be prompted to confirm your password.)  
Write down your Sprint Picture Mail password in a secure  
place.  
Tip:  
140  
Section 2J: Using the Built-in Camera  
   
3. Please wait while the system creates your account.  
Visiting the Sprint Picture Mail Web Site  
After you receive confirmation that your account has been  
registered, you can access the Sprint Picture Mail Web site and  
begin uploading and sharing pictures.  
To visit the Sprint Picture Mail Web site:  
1. Open your computer’s browser and go to  
www.sprint.com/picturemail.  
2. Enter your phone number and Sprint Picture Mail  
password to register.  
Uploading Pictures and Videos  
You can upload pictures and videos directly to your Sprint  
Picture Mail account directly from your phone.  
To upload pictures or videos directly from your phone:  
1. Select M> Pictures & Video > Online Albums >  
Upload Pictures or Upload Videos.  
2. To send selected pictures or videos, select each file by  
highlighting it and pressing M, press Upload (left softkey),  
select Upload Selected, and then press Upload (left softkey)  
— or —  
To send all your pictures or videos, press Options (right  
softkey), select Select All, and then press Upload (left  
softkey).  
3. After your phone connects to the Picture Mail site,  
select an album for your uploaded pictures or videos  
and press Upload (left softkey).  
4. To view an album, highlight it and press M.  
To upload pictures from My Pictures, see page 129. To upload  
videos from My Videos, see page 135.  
Tip:  
Section 2J: Using the Built-in Camera  
141  
Viewing Pictures and Videos  
After you upload your pictures and videos to the Sprint  
Picture Mail site, you can manage, edit, and share them.  
To view your online pictures from your phone:  
1. Select M > Pictures & Video > Online Albums >  
View Albums.  
2. Select an album to display and press M.  
Sending Pictures and Videos  
You can send pictures and videos from your Online Albums  
view.  
To send pictures and videos from online albums:  
1. From the online albums display, select a picture or video and  
press Send (left softkey).  
2. To complete and send the message, follow steps 4-7 under  
“Sending Pictures From My Pictures” on page 137.  
Working With Pictures Stored Online  
You can manage the pictures you have uploaded to Sprint  
Picture Mail from your phone and online. You can create,  
view, and edit albums, download pictures to your phone,  
share your albums, and more.  
Managing Pictures  
To manage your pictures from your phone:  
1. Select M > Pictures & Video > Online Albums >  
View Albums.  
2. Select an album to display and press M.  
3. Select a picture and press Options (right softkey) to  
display your options.  
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Section 2J: Using the Built-in Camera  
4. To select an option, highlight it and press M.  
Copy/Move to copy and move pictures to a selected  
album.  
Create Album to create a new online album.  
Go to Album List to view your list of albums.  
Delete or Delete All to delete the selected picture or  
all pictures from the current album.  
Unselect, Select All, or Unselect All to change your  
current selection.  
Downloading Pictures and Videos to Your Phone  
To download pictures and videos from the Sprint Picture Mail Web  
site:  
1. Press M > Web.  
2. Press Options (right softkey) and then select Go To URL.  
3. Use your keypad to enter www.sprint.com/picturemail and  
press Go (left softkey).  
4. Enter your phone number and password.  
5. Select an album and display a picture or video. (To  
display additional pictures or videos, highlight Next, and  
then press M.)  
6. Select Download and press M. (The selected item will  
download and be placed in My Pictures or My Videos.)  
Section 2J: Using the Built-in Camera  
143  
 
Sharing Albums  
To send an album from the Sprint Picture Mail Web site:  
1. From the Picture Mail Web site (see steps 1-4 under  
"Downloading Pictures and Videos to Your Phone"),  
select an album, scroll to Album Options, and press M.  
2. Select Share Album: "<name>".  
3. Enter a recipient from your Address Book, or enter an  
email address or wireless phone number.  
4. If desired, enter a message.  
5. Select Send and press M to send the album.  
For more information on using Sprint Picture Mail, visit  
www.sprint.com/picturemail.  
Note:  
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Section 2J: Using the Built-in Camera  
 
Section 2K  
Using the Built-in Media Player  
In This Section  
Your Multimedia Channel Options  
Accessing Your Media Player's Channel Listings  
Playing a Video or Audio Clip  
Multimedia FAQs  
Your phone's built-in media player gives you the ability to listen to  
audio clips and to view video clips right from your phone's display.  
It's a great way to stay up-to-date on news, weather, and  
sports information while also enjoying the latest blockbuster  
movie trailers or music videos — anywhere, anytime on the  
Sprint National Network. Just access your media player from  
your phone's main menu, scroll to your choice of channel, and  
select one of the video or audio clips to play. It's like having a  
TV in the palm of your hand.  
This section explains the features and options of your phone's  
built-in media player.  
Section 2K: Using the Built-in Media Player  
145  
     
Your Multimedia Channel Options  
Sprint TV offers a variety of accessible audio or video  
channels, depending on your Sprint service plan and  
multimedia subscriptions. Your subscription options include  
a comprehensive basic service as well as a full menu of  
additional channel options.  
Preview Channel: This free channel lets you sample clips  
from all the available channels before you make a  
decision to subscribe. It's like viewing the movie preview  
before deciding whether you want to spend the money to  
go see the full motion picture.  
Sprint TV: This comprehensive basic service gives you  
access to a variety of content from familiar brands. Think  
of it as “basic cable” for your phone. It allows you  
unlimited access to this content as long as you continue  
to pay the monthly subscription fee.  
Available Individual Channel Options: You also have the  
option of subscribing to individual channels from an  
extensive menu offering. These channels are available for  
a monthly subscription fee and allow you unlimited  
access as long as you continue to pay your monthly  
subscription fee.  
You can always visit www.sprint.com for a comprehensive  
up-to-date Channel Guide that provides an explanation of  
the available channels and information on subscription rates.  
146  
Section 2K: Using the Built-in Media Player  
   
Accessing Media Player's Channel Listings  
It's easy to access and view the channel listings on your  
MOTOKRZR K1m by Motorola from the phone's main menu.  
To access your media player and channel listings:  
Select M > Media Player. Depending on your settings,  
you may be asked to accept the connection.  
Your channel listings will be displayed, divided into the  
following sections:  
My Channels: These include the complimentary Previews  
channel that Sprint provides, as well as any available  
individual channels for which you have purchased access.  
If you have purchased Sprint TV, either through a Vision  
Plan subscription or by purchasing it separately, it will be  
displayed here.  
Available Channels: These are channels that have not yet  
been purchased but are available to access for a monthly  
subscription fee. Use your navigation key to scroll through  
and select a channel, and follow the instructions to  
purchase access to it. Upon purchasing access to one of  
these channels, the channel will be listed, along with its  
corresponding channel number, in the My Channels  
section of your media player's channel listings. You will  
see it displayed in this section the next time you access  
your phone's media player.  
Section 2K: Using the Built-in Media Player  
147  
   
Playing a Video or Audio Clip  
To select and play a media clip:  
1. Select M> Media Player.  
2. Use your keypad to enter a channel number (or use your  
navigation key to scroll to a channel and press M).  
My Channels: If you have selected a channel that  
you've already signed up for (or if it's a channel with  
no monthly fee), you will see a list of available clips.  
Available Channels: If you have selected a channel  
that you have not yet signed up for, you will be  
prompted to accept the corresponding monthly  
charge. Follow the prompts to subscribe to the  
selected channel. (A list of available clips will be  
displayed.)  
3. Scroll to the clip that you would like to play and select  
Select (left softkey) or M. (The clip will automatically  
load and begin playing.)  
The first time you access one of your Available Channels, you  
will be prompted to accept the corresponding monthly fee  
(unless the channel doesn’t have a monthly fee). Accepting  
the charge gives you access to the channel for as long as you  
pay the monthly fee. If you accept the charge, the next time  
you access your phone’s media player, this channel will be  
displayed in the My Channels section of your channel listings.  
Note:  
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Section 2K: Using the Built-in Media Player  
   
Multimedia FAQs  
1. Will I know if I'm receiving an incoming call while I'm  
viewing or listening to an audio clip?  
No. All incoming calls will roll into voicemail while you  
are playing a clip. If the caller leaves a voicemail, the  
voicemail icon will be displayed on the screen.  
2. How long are the clips? Will I know the estimated time it  
will take to play the clip prior to accessing it?  
Once you have selected a channel, you will see a listing  
of the available clips, with each clip's length displayed  
after the clip's title. In general, a clip's duration will  
depend on the story or content being provided, and can  
be fairly short or as long as a few minutes.  
3. Can I access a multimedia clip wherever I am, as long as I  
have my phone?  
As long as you are on the Sprint National Network, you will  
have access to the audio and video clips.  
Sprint TV Service does not work while roaming off of the  
network or where service is unavailable.  
Note:  
4. Are the videos that I'm viewing “live” videos?  
It depends on the content provider. Some of the  
channels available through Sprint TV stream live  
content. Others provide media on demand with video  
and audio clips that are refreshed throughout the day,  
but that are not “live.”  
5. After purchasing access to an Available Channel for a  
monthly fee, do I receive any confirmation? That is, how do I  
know it has been purchased?  
The next time you access your media player's channel  
listings, the purchased channel title and corresponding  
number will be displayed in the My Channels section.  
Section 2K: Using the Built-in Media Player  
149  
   
6. Why are some channels already preloaded into the  
My Channels section?  
Some channels, such as Previews, are offered free of  
charge as a customer courtesy. These channels are  
automatically displayed in the My Channels section of  
your channel listings.  
7. If I don't subscribe to a Sprint Power Vision Plan, will I still be  
able to view the multimedia clips?  
Yes. For service access charges, please consult your  
Sprint Service Plan or visit www.sprint.com.  
8. How can I easily access a channel without having to scroll  
through all the channels in my channel listings?  
Each channel will have a number to the left of it. You  
can simply press this number to quickly access the clips  
located within that channel.  
When entering the specific channel number, channels 01—  
09 do not require you to enter a “0.” For example, to access  
channel “07,” just press 7.  
Tip:  
9. What does it mean when the video pauses and I see the  
word “loading” at the bottom of the screen?  
This happens when the media player is loading the data  
necessary to play the clip. It typically occurs when there  
is heavy traffic on the network.  
10. How can I cancel service if I decide I don't want it?  
To cancel your Sprint TV Service, visit www.sprint.com and  
sign on to My Sprint Wireless with your account number  
and password. From this page, you have the ability to  
cancel the service or any Available Channels to which  
you subscribe.  
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Section 2K: Using the Built-in Media Player  
11. Can I surf to a different channel while I am playing a clip?  
Yes. While you are playing a clip, you can use the up and  
down navigation buttons to surf to a different channel.  
A small pop-up screen will be displayed that tells you  
which channel you are watching as well as other  
channels that you have access to. Use the navigation  
buttons to scroll through the different channels. Once  
you find a channel that you want to watch, scroll to it  
and press M(or simply wait approximately three  
seconds), and the channel will begin loading.  
Section 2K: Using the Built-in Media Player  
151  
 
Section 2L  
Using Bluetooth  
In This Section  
Turning Bluetooth On and Off  
Setting Up Your Bluetooth  
Your phone features built-in Bluetooth technology, allowing you  
to share information more easily than ever before. Bluetooth is a  
short-range communications technology that allows you to  
connect wirelessly to a number of Bluetooth devices, such as  
headsets and hands-free car kits, and Bluetooth-enabled  
handhelds, PCs, printers, and wireless phones. The Bluetooth  
communication range is usually up to approximately 10  
meters (30 feet).  
This section details how to set up and make the most of your  
phone’s Bluetooth capabilities.  
152  
Section 2L: Using Bluetooth  
       
Turning Bluetooth On and Off  
By default, your device’s Bluetooth functionality is  
turned off. Turning Bluetooth on allows your phone to  
connect to other Bluetooth-capable devices.  
To turn Bluetooth on or off:  
1. Select M > Bluetooth > Setup.  
2. Highlight the Power field and press M.  
3. Use your navigation to select On or Off, as desired and  
then press M.  
To extend battery life, set Bluetooth power to Off when not in  
use.  
Note:  
Bluetooth Status Indicators  
The following icons show your Bluetooth connection status  
at a glance:  
— Bluetooth is active.  
— Bluetooth is disabled (default status).  
— Bluetooth is initializing.  
Section 2L: Using Bluetooth  
153  
 
Setting Up Your Bluetooth  
You need to connect your phone to your Bluetooth headset  
before you can begin using it. To do this, you need to:  
Enter the name your phone uses for Bluetooth  
communication.  
Set your phone to be discovered by other Bluetooth  
devices.  
View your phone’s Bluetooth address.  
Your Phone’s Bluetooth Name  
Your phone’s Bluetooth name will be seen by other  
in-range Bluetooth devices, depending on your Visibility  
settings. Your phone comes with a default Bluetooth name.  
You can change this to make it easy for others to find you.  
To change the default Bluetooth name:  
1. Select M> Bluetooth > Setup.  
2. Highlight the Name field and then press M.  
3. Use your keypad to enter a new name and then  
press M.  
Find Me  
By enabling Find Me, you make your phone visible (or  
discoverable) to other Bluetooth equipped devices.  
To enable Find Me and make your phone visible to other Bluetooth  
devices:  
Select M> Bluetooth > Find Me.  
Your phone makes itself visible to other Bluetooth devices for  
3 minutes.  
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Section 2L: Using Bluetooth  
 
Paired Devices  
Bluetooth pairing establishes trusted connections between  
your phone and another Bluetooth device. When devices are  
paired, a passkey is shared between devices, allowing for fast,  
secure connections. This bypasses the discovery and  
authentication process.  
Before trying to connect to another Bluetooth device, make  
sure your phone’s Bluetooth power is On; the Bluetooth  
device is must be ready to pair (see the device’s user’s guide  
for instructions).  
To pair your phone with another Bluetooth device:  
1. Select M > Bluetooth > Handsfree.  
2. Highlight [Look For Devices] and press M. (Your phone  
will display a list of discovered in-range Bluetooth  
devices. If your phone is already connected to a device,  
your phone lists that device and identifies it.)  
3. Select the device you wish to pair with and press M.  
Due to different specifications and features of other  
Bluetooth-compatible devices, display and operations may be  
different, and functions such as transfer or exchange may not  
be possible with all Bluetooth-compatible devices.  
Note:  
After a connection is established with a device, no other  
device can connect to your phone until the currently  
connected device is disconnected.  
When the connection is made, a Bluetooth message with the  
name of the connected device appears on the home screen.  
For specific information about an accessory, refer to the  
instructions that came with it.  
Tip:  
Section 2L: Using Bluetooth  
155  
Waiting for Pairing  
If you are going to be using a Dial-Up Network (DUN) profile  
to pair with a PC or PDA, you will need to allow the other  
device to initiate pairing with your phone.  
To allow your phone to be paired with another Bluetooth device:  
Press M > Bluetooth > Find Me.  
Your Phone’s Bluetooth Address  
Your phone Bluetooth address is a unique address that allows  
other Bluetooth devices to pair with it.  
To view your phone’s Bluetooth address:  
1. Select M> Bluetooth > Setup.  
2. Highlight the Phone Device Address and then press M.  
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Section 2L: Using Bluetooth  
 
Section 3  
Sprint Service Features  
 
Section 3A  
Sprint Service Features: The Basics  
In This Section  
Using Voicemail  
Using SMS Text Messaging  
Using SMS Voice Messaging  
Using Caller ID  
Responding to Call Waiting  
Making a Three-Way Call  
Using Call Forwarding  
Updating Phone Software  
Now that you’ve mastered your phone’s fundamentals, it’s  
time to explore the calling features that enhance your  
Sprint Service. This section outlines your basic Sprint Service  
features.  
158  
Section 3A: Sprint Service Features: The Basics  
   
Using Voicemail  
Setting Up Your Voicemail  
All unanswered calls to your phone are automatically  
transferred to your voicemail, even if your phone is in use or  
turned off. Therefore, you will want to set up your Sprint  
Voicemail and personal greeting as soon as your phone is  
activated. If you need to set up your voicemail, see “Setting  
Up Your Voicemail” on page 4.  
Voicemail Notification  
There are several ways your phone alerts you to a new  
message:  
By displaying a message on the screen.  
By sounding the assigned ringer type.  
By displaying  
at the top of your screen.  
When you are roaming off the network, you may not receive  
notification of new voicemail messages. It is recommended  
that you periodically check your voicemail by dialing 1+  
area code + your phone number. When your voicemail  
answers, press *and enter your passcode. You will be  
charged roaming rates when accessing voicemail while  
roaming off the Sprint National Network.  
Note:  
Your phone accepts messages even when it is turned off.  
However, you are only notified of new messages when your  
phone is turned on and you are in a Sprint service area.  
Section 3A: Sprint Service Features: The Basics  
159  
     
Sending an Incoming Call to Voicemail  
To send an incoming call directly to voicemail:  
Press Ignore (right softkey).  
Retrieving Your Voicemail Messages  
You can review your messages directly from your wireless  
phone or from any other touch-tone phone. To dial from your  
wireless phone, you can either speed dial your voicemail or  
use the menu keys.  
Using One-Touch Message Access  
To retrieve your voicemail messages:  
Press and hold 1. (Your phone will dial your voicemail  
box.)  
Press M > Messaging > Voicemail > Call Voicemail.  
You are charged for airtime minutes when you are accessing  
your voicemail from your phone.  
Note:  
Using Another Phone to Access Messages  
To review your messages from another phone:  
1. Dial your phone number.  
2. When your voicemail answers, press *.  
3. Enter your passcode.  
When you call into voicemail, you first hear the header  
information (date, time, and sender information) for the  
message. To skip directly to the message, press 4during the  
header.  
Tip:  
160  
Section 3A: Sprint Service Features: The Basics  
 
Voicemail Options  
Your phone offers several options for organizing and  
accessing your voicemail.  
Using Expert Mode  
Using the Expert Mode setting for your personal voicemail  
box helps you navigate through the voicemail system more  
quickly by shortening the voice prompts you hear at each  
level.  
To turn Expert Mode on or off:  
1. Press and hold 1 to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press * to access the main voicemail menu.)  
2. Press 3to change your Personal Options, following the  
system prompts.  
3. Press 3 for Expert Mode. Follow the prompts to turn  
Expert Mode on or off.  
Setting Up Group Lists  
You can create up to 20 separate group lists, each with up to  
20 customers.  
To create a Group List:  
1. Press and hold 1 to access your voicemail. (If your  
voicemail box contains any new or saved messages,  
press * to access the main voicemail menu.)  
2. Press 3to change your Personal Options, following the  
system prompts.  
3. Press 1 for Settings.  
4. Press 5 for Group Distribution Lists.  
5. Follow the voice prompts to create, edit, rename, or  
delete group lists.  
Section 3A: Sprint Service Features: The Basics  
161  
 
Sprint Callback  
You can return a call after listening to a message without  
disconnecting from voicemail.  
To return a call directly from voicemail:  
Press 8 after listening to a message.  
Voicemail-to-Voicemail Message  
You can record and send a voicemail message to other  
Sprint Voicemail users.  
To record and send a voicemail message:  
1. From the main voicemail menu, press 2 to send a  
message.  
2. Follow the voice prompts to send your voicemail  
message.  
Voicemail-to-Voicemail Message Reply  
You can record and send a voicemail message in response to a  
voicemail from any other Sprint Voicemail user.  
To respond and send a voicemail message:  
1. After listening to a voicemail message, press 2.  
2. Follow the voice prompts to record and send your reply.  
Voicemail-to-Voicemail Message Forwarding  
You can forward a voicemail message, except those marked  
“Private,” to other Sprint Voicemail users.  
To forward a voicemail message:  
1. After listening to a message, press 6.  
2. Follow the voice prompts to forward the voicemail  
message.  
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Section 3A: Sprint Service Features: The Basics  
Voicemail-to-Voicemail Receipt Request  
You can request confirmation that your voicemail message  
has been listened to when you send, forward, or reply to  
other Sprint users.  
To mark your message receipt requested:  
1. After you have recorded a message, press 1to indicate  
that you are satisfied with the message you recorded.  
2. Press 4 to mark receipt requested.  
3. Press 1 to send your voicemail message.  
Extended Absence Greeting  
When your phone is turned off or you are off the network for  
an extended period, this greeting can be played instead of  
your normal personal greeting.  
To record an extended absence greeting:  
1. From the main voicemail menu, press 3 for Personal  
Options.  
2. Press 2 for greetings.  
3. Press 3 to record an Extended Absence Greeting.  
Clearing the Message Icon  
Your phone may temporarily continue to display the message  
icon after you have checked your messages.  
To clear the icon from the display screen:  
Select M> Messaging > Voicemail > Clear Icon.  
Section 3A: Sprint Service Features: The Basics  
163  
Voicemail Menu Key  
Following the prompts on the voicemail system, you can use  
your keypad to navigate through the voicemail menu. The  
following list outlines your phone’s voicemail menu structure.  
1Listen  
2Send  
3Personal Options  
1Settings  
1Skip passcode  
2Autoplay  
3Message Date & Time On/Off  
4Change Passcode  
5Group Distribution List  
6Numeric Paging to a Wireless Phone  
*Return to Personal Options Menu  
2Greetings  
1MainGreeting  
2Recorded Name  
3Extended Absence Greeting  
*Return to Personal Options Menu  
3Expert Mode (On/Off)  
*Return to Personal Options Menu  
8Place a Call  
*Exit  
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Section 3A: Sprint Service Features: The Basics  
 
Using SMS Text Messaging  
With SMS Text Messaging, you can send instant text  
messages from your phone to other messaging-ready phones  
— and they can send messages to you.  
In addition, SMS Text Messaging includes a variety of preset  
messages, such as “I’m running late, I’m on my way,” that  
make composing messages fast and easy. You can also  
customize your own preset messages (up to 160 characters)  
from your phone.  
Sending a Text Message  
To compose an SMS Text message:  
1. Press M > Messaging > Send Message > Text Message.  
2. Enter the recipient’s phone number and press M.  
To add another recipient, press Options (right softkey) and  
select New Recipient. You can also press Options (right softkey)  
and select Insert Contact to select a recipient from your  
Contacts.  
Tip:  
3. Scroll to Message, compose your message, and press M.  
To type a message, use your keypad to enter your  
message. Use the right softkey to select a character  
input mode.  
To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press M.  
4. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
5. If your message is urgent, select the Urgent check box.  
6. Review your message and press Send (left softkey).  
Section 3A: Sprint Service Features: The Basics  
165  
     
Replying to SMS Text Messages  
After your phone notifies you that it has received a message,  
follow the prompts to open and read it. You can also go to  
your Messaging Inbox by pressing M> Messaging >  
Text Messaging > Inbox.  
To reply to an SMS Text message:  
1. While the message is open, select Reply (left softkey).  
2. Compose your reply or use the preset messages.  
If you want to include the original message in your  
reply, select Yes (left softkey).  
To type a message, use your keypad to enter your  
message. Press Options (right softkey) to select a  
character input mode.  
To use a preset message, press Options (right  
softkey), select Insert Preset Msg, highlight your  
desired message, and press M.  
3. To ask the recipient to call you back, select the Callback  
check box and enter the number you can be reached at.  
4. If your message is urgent, select the Urgent check box.  
5. Review your message and press Send (left softkey).  
Using Preset Messages  
See “Managing Preset Messages” on page 53 for information  
about adding, deleting, and editing preset messages.  
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Using SMS Voice Messaging  
In addition to sending and receiving SMS Text messages, your  
phone is enabled with SMS Voice Messaging. With SMS Voice  
Messaging, you can quickly and easily send a voicemail  
message to other SMS-enabled phones or to working email  
addresses without making a phone call. Just record a  
message and send it directly to the recipient’s phone  
messaging inbox.  
You can send SMS Voice messages to up 10 recipients  
simultaneously. You can even send an SMS Voice message to  
yourself, making it an easy way to send yourself reminders  
and notes. SMS Voice messages are stored right on your  
phone, there is no need to call your voicemail to retrieve  
them.  
Activating SMS Voice Messaging  
When you first turn on your phone, you will find an SMS Voice  
message in your SMS Voice Inbox. Listen to the message to  
get a quick overview of your SMS Voice features.  
To activate SMS Voice messages, you need to send an initial  
SMS Voice message and follow the system prompts.  
To activate SMS Voice messages:  
1. Press Contacts (left softkey).  
2. Highlight an entry you want to send an SMS Voice  
message.  
3. Press Send MSG (left softkey) and select Voice SMS.  
4. Press Record (left softkey), record a message and then  
press Done (left softkey).  
5. Follow the prompts to activate SMS Voice messaging.  
Section 3A: Sprint Service Features: The Basics  
167  
     
Playing an SMS Voice Message  
To play an SMS Voice message from the main menu:  
1. Select M> Messaging > Voice SMS > Inbox.  
2. Select the message you want to play.  
3. Press Mto play the message.  
To display the message options, select Options (right softkey).  
When you receive an SMS Voice message in standby mode,  
your phone displays a notification and the option to open it  
right away.  
Note:  
Composing SMS Voice Messages  
To compose an SMS Voice message:  
1. Select M> Messaging > Send Message > Voice SMS.  
2. Use your key pad to enter the email address or phone  
number of the recipient.  
To add another recipient, press Options (right softkey) and  
select New Recipient. You can also press Options (right softkey)  
and select Insert Contact to select a recipient from your  
Contacts.  
Tip:  
3. Press Record (left softkey).  
4. Start recording after the beep. (You can record up to  
two minutes.)  
5. When you finish recording, press Done (left softkey).  
6. Select Send (left softkey) to send the message.  
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Section 3A: Sprint Service Features: The Basics  
Replying to SMS Voice Messages  
To reply to an SMS Voice message:  
1. Select M> Messaging > Voice SMS > Inbox.  
2. Select the message you want to reply to, press M, and  
then press Reply (left softkey).  
3. Select Voice SMS.  
4. Press Record (left softkey).  
5. Start recording after the beep. (You can record up to  
two minutes.)  
6. When you finish recording, press Done (left softkey).  
7. Press Send (left softkey) to send the message.  
Section 3A: Sprint Service Features: The Basics  
169  
 
Using Caller ID  
Caller ID allows people to identify a caller before answering  
the phone by displaying the number of the incoming call. If  
you do not want your number displayed when you make a  
call, just follow these easy steps.  
To block your phone number from being displayed for a specific  
outgoing call:  
1. Press *67.  
2. Enter the number you want to call.  
3. Press S.  
To permanently block your number, call Sprint Customer Service.  
Responding to Call Waiting  
When you’re on a call, Call Waiting alerts you to incoming  
phone calls. Your display screen alerts you that another call is  
coming in and shows the caller’s number (if it is available).  
To respond to an incoming call while you’re on a call:  
Press S. (This puts the first caller on hold and answers  
the second call.)  
To switch back to the first caller:  
Press S again.  
For those calls where you don’t want to be interrupted, you  
can temporarily disable Call Waiting by pressing *70  
before placing your call. Call Waiting is automatically  
reactivated after you end the call.  
Tip:  
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Section 3A: Sprint Service Features: The Basics  
       
Making a Three-Way Call  
With Three-Way Calling, you can talk to two people at the  
same time. When using this feature, the normal airtime rates  
will be charged for each of the two calls.  
To make a Three-Way Call:  
1. Enter a number you wish to call and press S.  
2. Once you have established the connection, press  
Options (right softkey), select 3-Way Call, and press M.  
3. When you hear a dial tone, enter the second number  
you wish to call and press S.  
4. When you’re connected to the second party, press S  
again to begin your Three-Way Call.  
If one of the people you called hangs up during your call, you  
and the remaining caller stay connected. If you initiated the  
call and are the first to hang up, all other callers are  
disconnected.  
Call Waiting and Three-Way Calling are not available while  
roaming off the Sprint National Network.  
Note:  
Section 3A: Sprint Service Features: The Basics  
171  
     
Using Call Forwarding  
Call Forwarding lets you forward all your incoming calls to  
another phone number — even when your phone is turned  
off. You can continue to make calls from your phone when  
Call Forwarding is activated.  
To activate Call Forwarding:  
1. Press *72.  
2. Enter the area code and phone number to which your  
future calls should be forwarded.  
3. Press S. (You will hear a tone to confirm the activation  
of Call Forwarding.)  
To deactivate Call Forwarding:  
1. Press *720.  
2. Press S. (You will hear a tone to confirm the  
deactivation.)  
You are charged a higher rate for calls you have forwarded.  
Note:  
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Section 3A: Sprint Service Features: The Basics  
   
Updating Phone Software  
You can update the software on your phone by downloading  
software updates over the air.  
To update your phone's software:  
1. Go to the main menu.  
2. Select Settings > Phone Info > Update Phone SW. Your  
phone checks for software updates.  
3. If a software update is available press Yes (left softkey)  
to continue the update process. From this point, the  
software update may take up to 10 minutes to  
complete.  
4. Press Next (left softkey) on the following screen to  
continue the update.  
5. If you want to view more information about the  
software update, before the update starts, select More  
Details. Press OK (left softkey) to return to the previous  
screen.  
6. Select Update Phone SW to complete the software  
update.  
After the software update is complete, your phone powers off  
and then powers back on.  
If software updates are available, Sprint may send a request  
to your phone asking you to update your phone's software.  
This request will appear as a message on your phone's  
display. If you see this message, press Yes (left softkey) and  
follow the prompts on your phone's display to complete the  
software upgrade.  
Section 3A: Sprint Service Features: The Basics  
173  
 
Section 3B  
Sprint Voice Command  
In This Section  
Getting Started With Sprint Voice Command  
Creating Your Own Address Book  
Making a Call With Sprint Voice Command  
Getting Information With Sprint Voice Command  
With Sprint Voice Command, reaching your friends, family,  
and coworkers has never been easier — especially when  
you’re on the go. You can even listen to Web-based  
information, such as news, weather, and sports. Your voice  
does it all with Sprint Voice Command.  
This section outlines the Sprint Voice Command service.  
174  
Section 3B: Sprint Voice Command  
       
Getting Started With Sprint Voice  
Command  
With Sprint Voice Command:  
You can store all your contacts’ phone numbers, so you  
can simply say the name of the person you want to call.  
There’s no need to punch in a lot of numbers, memorize  
voicemail passwords, or try to dial while you’re driving.  
You can call anyone in your address book — even if you  
don’t remember their phone number.  
You don’t need to worry about losing your Contacts or  
address book. This advanced service is network-based, so  
if you switch phones or happen to lose your phone, you  
won’t lose your Contacts or address book.  
It’s Easy to Get Started  
There are two easy ways to sign up for Sprint Voice  
Command:  
Sign up when you purchase and activate your phone.  
Just dial *2S from your phone to contact Sprint  
Customer Service and sign up.  
There is a monthly charge for Sprint Voice Command.  
Section 3B: Sprint Voice Command  
175  
 
Creating Your Own Address Book  
You can program up to 500 names into your personal address  
book, with each name having up to five phone numbers.  
That’s 2,500 phone numbers, and with the advanced  
technology of Sprint Voice Command, you can have instant  
access to all of them.  
There are four ways to update your address book:  
On the Web. Go to www.talk.sprintpcs.com, sign on with your  
phone number and password, and access a fully  
functional Web-based address book to create and update  
your Contacts.  
Use an Existing Address Book. Automatically merge address  
books from desktop software applications with  
Sprint SyncSM Services for no additional charge. Simply  
click on the “Click to synchronize” button within your  
Sprint Voice Command personal address book at  
www.talk.sprintpcs.com.  
Use Voice Recordings. Simply dial *S and say, Add  
name.” You will then be asked to say the name and  
number you want to add to your personal address book.  
Your address book can store up to 20 voice recorded  
names at once.  
Call Sprint 411. If you don’t have a computer or Internet  
access handy, you can have Sprint 411 look up phone  
numbers for you and automatically add them to your  
address book. Just dial *S and say “Call operator” and  
we’ll add two names and all the numbers associated with  
those names to your address book for our standard  
directory assistance charge.  
176  
Section 3B: Sprint Voice Command  
   
Making a Call With Sprint Voice Command  
To make a call with Sprint Voice Command:  
1. Press *S and you’ll hear the “Ready” prompt.  
2. After the “Ready” prompt, simply say, in a natural voice,  
“Call” and the name of the person or the number youd  
like to call. (For example, you can say, “Call Jane Smith at  
work,” “Call John Baker on the mobile phone,” “Call 555-  
1234,” or “Call Bob Miller.”)  
3. Your request will be repeated and you will be asked to  
verify. Say “Yes” to call the number or person. (The  
number will automatically be dialed.) Say “No” if you  
wish to cancel.  
Keep in mind that Sprint Voice Command recognizes not only  
your voice, but any voice, so that others can experience the  
same convenience if they use your phone.  
Tip:  
For more helpful hints on Sprint Voice Command, including a  
list of recognized commands and an interactive tutorial, visit  
www.talk.sprintpcs.com.  
Section 3B: Sprint Voice Command  
177  
   
Getting Information With Sprint Voice  
Command  
To access information using Sprint Voice Command:  
1. Press *S.  
2. Say “Call the Web” and choose from a listing of  
information categories like news, weather, and sports.  
— or —  
Simply say “Call news room,” “Call the weather,” “Call  
Sports Central,” etc.  
Sprint Voice Command is not available while roaming off the  
Sprint National Network.  
Note:  
178  
Section 3B: Sprint Voice Command  
   
Section 4  
Safety and Warranty  
Information  
   
Important Safety Information  
In This Section  
General Precautions  
Safety and General Information  
FCC Notice To Users  
Battery Tips  
Specific Absorption Rate Data  
Information From the World Health Organization  
Product Registration  
Owner’s Record  
Phone Guide Proprietary Notice  
Export Law Assurances  
Wireless: The New Recyclable  
California Perchlorate Label  
Smart Practices While Driving  
This phone guide contains important operational and safety  
information that will help you safely use your phone. Failure to read  
and follow the information provided in this phone guide may  
result in serious bodily injury, death, or property damage.  
180  
Section 4A: Important Safety Information  
   
General Precautions  
There are several simple guidelines to operating your phone  
properly and maintaining safe, satisfactory service.  
Hold the phone with the antenna raised, fully-extended, and  
over your shoulder.  
Try not to hold, bend, or twist the phone’s antenna.  
Don’t use the phone if the antenna is damaged.  
Speak directly into the mouthpiece.  
Avoid exposing your phone and accessories to rain or liquid  
spills. If your phone does get wet, immediately turn the  
power off and remove the battery.  
Do not expose your phone to direct sunlight for extended  
periods of time (such as on the dashboard of a car).  
Although your phone is quite sturdy, it is a complex piece of  
equipment and can be broken. Avoid dropping, hitting,  
bending, or sitting on it.  
Any changes or modifications to your phone not expressly  
approved in this document could void your warranty for this  
equipment and void your authority to operate this  
equipment.  
Note: For the best care of your phone, only authorized  
personnel should service your phone and accessories.  
Failure to do so may be dangerous and void your  
warranty.  
Section 4A: Important Safety Information  
181  
 
Safety and General Information  
This section contains important information on the safe and efficient  
operation of your mobile device. Read this information before using  
your mobile device.1  
Exposure to Radio Frequency (RF) Energy  
Your mobile device contains a transmitter and receiver. When it is  
ON, it receives and transmits RF energy. When you communicate  
with your mobile device, the system handling your call controls  
the power level at which your mobile device transmits.  
Your Motorola mobile device is designed to comply with local  
regulatory requirements in your country concerning exposure of  
human beings to RF energy.  
Operational Precautions  
For optimal mobile device performance and to be sure that  
human exposure to RF energy does not exceed the guidelines set  
forth in the relevant standards, always follow these instructions  
and precautions.  
External Antenna Care  
If your mobile device has an external antenna, use only a  
Motorola-supplied or approved replacement antenna. Use of  
unauthorized antennas, modifications, or attachments could  
damage the mobile device and/or may result in your device not  
complying with local regulatory requirements in your country.  
DO NOT hold the external antenna when the mobile device is IN  
USE. Holding the external antenna affects call quality and may  
cause the mobile device to operate at a higher power level than  
needed.  
1. The information provided in this document supersedes the  
general safety information in user’s guides published prior to  
May 1, 2006.  
182  
Section 4A: Important Safety Information  
 
Product Operation  
When placing or receiving a phone call, hold your mobile device  
just like you would a landline phone.  
If you wear the mobile device on your body, always place the  
mobile device in a Motorola-supplied or approved clip, holder,  
holster, case, or body harness. If you do not use a body-worn  
accessory supplied or approved by Motorola, keep the mobile  
device and its antenna at least 2.5 centimeters (1 inch) from your  
body when transmitting.  
When using any data feature of the mobile device, with or  
without an accessory cable, position the mobile device and its  
antenna at least 2.5 centimeters (1 inch) from your body.  
Using accessories not supplied or approved by Motorola may  
cause your mobile device to exceed RF energy exposure  
guidelines. For a list of Motorola-supplied or approved  
accessories, visit our Web site at www.motorola.com.  
RF Energy Interference/Compatibility  
Nearly every electronic device is subject to RF energy interference  
from external sources if inadequately shielded, designed, or  
otherwise configured for RF energy compatibility. In some  
circumstances your mobile device may cause interference with  
other devices.  
Follow Instructions to Avoid Interference Problems  
Turn off your mobile device in any location where posted notices  
instruct you to do so. These locations include hospitals or health  
care facilities that may be using equipment that is sensitive to  
external RF energy.  
In an aircraft, turn off your mobile device whenever instructed to  
do so by airline staff. If your mobile device offers an airplane  
mode or similar feature, consult airline staff about using it in  
flight.  
Section 4A: Important Safety Information  
183  
Implantable Medical Devices  
A minimum separation of six (6) inches should be maintained  
between a handheld wireless phone and an implantable medical  
device, such as a pacemaker or implantable cardioverter  
defibrillator, to avoid potential interference with the device.  
Persons who have such devices:  
Should ALWAYS keep the phone more than six (6) inches from  
their implantable medical device when the phone is turned  
ON;  
Should not carry the phone in a breast pocket;  
Should use the ear opposite the implantable medical device  
to minimize the potential for interference;  
Should turn the phone OFF immediately if there is any reason  
to suspect that the interference is taking place.  
Should read and follow the directions from the manufacturer  
of the implantable medical device. If you have any questions  
about using your wireless phone with such a device, consult  
your health care provider.  
For more information, see www.fcc.cellphones.gov.  
Driving Precautions  
Check the laws and regulations on the use of mobile devices in  
the area where you drive. Always obey them.  
When using your mobile device while driving, please:  
Give full attention to driving and to the road. Using a mobile  
device may be distracting. Discontinue a call if you can’t  
concentrate on driving.  
Use hands-free operation, if available.  
Pull off the road and park before making or answering a call if  
driving conditions so require.  
Responsible driving practices can be found in the “Smart  
Practices While Driving” section of this guide and/or at the  
Motorola Web site: www.motorola.com/callsmart.  
184  
Section 4A: Important Safety Information  
 
Operational Warnings  
Obey all posted signs when using mobile devices in public areas,  
such as health care facilities or blasting areas.  
Automobile Air Bags  
Do not place a mobile device in the air bag deployment area.  
Potentially Explosive Atmospheres  
Areas with potentially explosive atmospheres are often but not  
always posted, and can include fueling areas such as below decks  
on boats, fuel or chemical transfer or storage facilities, or areas  
where the air contains chemicals or particles, such as grain, dust,  
or metal powders.  
When you are in such an area, turn off your mobile device, and do  
not remove, install, or charge batteries. In such areas, sparks can  
occur and cause an explosion or fire.  
Damaged Products  
If your mobile device or battery has been submerged in water,  
punctured, or subjected to a severe fall, do not use it until you  
take it to a Motorola Authorized Service Center. Do not attempt  
to dry it with an external heat source, such as a microwave oven.  
Batteries and Chargers  
If jewelry, keys, beaded chains, or other conductive materials  
touch exposed battery terminals, this could complete an  
electrical circuit (short circuit), become very hot, and could cause  
damage or injury. Be careful when handling a charged battery,  
particularly when placing it inside a pocket, purse, or other  
container with metal objects. Use only Motorola Original batteries  
and chargers.  
Caution: To avoid risk of personal injury, do not dispose of your  
battery in a fire.  
Your battery, charger, or mobile device may contain symbols,  
defined as follows:  
Section 4A: Important Safety Information  
185  
Symbol  
Definition  
032374o  
Important safety information follows.  
Do not dispose of your battery or mobile device  
in a fire.  
Your battery or mobile device may require  
recycling in accordance with local laws. Contact  
your local regulatory authorities for more  
information.  
032375o  
Do not throw your battery or mobile device in  
the trash.  
Your mobile device contains an internal lithium  
ion battery.  
Li Ion BATT  
032378o  
Do not let your battery, charger, or mobile device  
get wet.  
Listening at full volume to music or voice through  
a handset may damage your hearing.  
Choking Hazards  
Your mobile device or its accessories may include detachable  
parts, which may present a choking hazard to small children.  
Keep your mobile device and its accessories away from small  
children.  
Glass Parts  
Some parts of your mobile device may be made of glass. This  
glass could break if the product is dropped on a hard surface or  
receives a substantial impact. If glass breaks, do not touch or  
attempt to remove. Stop using your mobile device until the glass  
is replaced by a qualified service center.  
186  
Section 4A: Important Safety Information  
Seizures/Blackouts  
Some people may be susceptible to epileptic seizures or  
blackouts when exposed to flashing lights, such as when playing  
video games. These may occur even if a person has never had a  
previous seizure or blackout.  
If you have experienced seizures or blackouts, or if you have a  
family history of such occurrences, please consult with your  
physician before playing video games or enabling a flashing-  
lights feature (if available) on your mobile device.  
Discontinue use and consult a physician if any of the following  
symptoms occur: convulsion, eye or muscle twitching, loss of  
awareness, involuntary movements, or disorientation. It is always  
a good idea to hold the screen away from your eyes, leave the  
lights on in the room, take a 15-minute break every hour, and  
stop use if you are very tired.  
Caution About High Volume Usage  
Listening at full volume to music or voice through a  
headset may damage your hearing.  
Repetitive Motion  
When you repetitively perform actions such as pressing keys or  
entering finger-written characters, you may experience  
occasional discomfort in your hands, arms, shoulders, neck, or  
other parts of your body. If you continue to have discomfort  
during or after such use, stop use and see a physician.  
Section 4A: Important Safety Information  
187  
FCC Notice To Users  
Motorola has not approved any changes or modifications to this  
device by the user. Any changes or modifications could void the  
user’s authority to operate the equipment. See 47 CFR Sec. 15.21.  
This device complies with part 15 of the FCC Rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation. See 47 CFR Sec. 15.19(3).  
If your mobile device or accessory has a USB connector, or is  
otherwise considered a computer peripheral device whereby it  
can be connected to a computer for purposes of transferring data,  
then it is considered a Class B device and the following statement  
applies:  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment  
off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the  
receiver.  
Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
188  
Section 4A: Important Safety Information  
   
Hearing Aid Compatibility  
A number of Sprint Nextel phones have been tested for hearing  
aid compatibility. When some wireless phones are used with  
certain hearing aids, users may detect a noise which can interfere  
with the effectiveness of the hearing aid.  
Some hearing aids are more “immune” than others to this  
interference noise, and phones can also vary in the amount of  
interference noise they may generate. ANSI standard C63.19 was  
developed to provide a standardized means of measuring both  
mobile phone and hearing aids to determine usability rating  
categories for both.  
Ratings have been developed for mobile phones to assist hearing  
aid users find phones that may be compatible with their hearing  
aid. Not all phones have been rated for compatibility with  
hearing aids. Phones that have been rated have a label with the  
rating(s) located on the box, and at www.motorola.com/iden.  
These ratings are not guarantees of compatibility. Results will  
vary depending on the user's hearing aid and individual type and  
degree of hearing loss. If a hearing aid is particularly vulnerable  
to interference, even a phone with a higher rating may still cause  
unacceptable noise levels in the hearing aid. Trying out the phone  
with your hearing aid is the best way to evaluate it for your  
personal needs.  
“M” Rating: Phones rated M3 or M4 meet FCC requirements for  
hearing aid compatibility and are likely to generate less  
interference to hearing aids than unrated phones. (M4 is the  
“better” or higher of the two ratings.) On those models with an  
extendable antenna, this rating is determined only with the  
antenna extended.  
Section 4A: Important Safety Information  
189  
   
“T” Rating: Phones rated T3 or T4 meet FCC requirements and are  
likely to be more usable with a hearing aid's telecoil (“T Switch”  
or “Telephone Switch”) than unrated phones. (T4 is the “better”  
or higher of the two ratings.) On those models with a telecoil  
mode setting, this rating is determined only with the phone so  
set. For setting instructions, see “Features for the Hearing  
Impaired” in the section entitled Advanced Calling Features”.  
Note that not all hearing aids have telecoils in them.  
Hearing aids may also be measured for immunity to interference  
from wireless phones and may have ratings similar to wireless  
phones. Ask your hearing health care professional for the rating  
of your hearing aid. Add the rating of your hearing aid and your  
phone to determine the estimated usability:  
Any combined rating equal to or greater than six offers  
excellent use.  
Any combined rating equal to five is considered normal use.  
Any combined rating equal to four is considered usable.  
Thus, if you use an M3 phone with a M3 hearing aid you will have  
a combined rating of six for “excellent use.” This methodology  
applies equally for T ratings.  
Should you experience interference or find the quality of service  
unsatisfactory after purchasing your phone, promptly return it to  
the store within 30 days of purchase. With the Sprint 30-day Risk-  
Free Guarantee, you may return the phone within 30 days of  
purchase for a full refund.  
More information about hearing aid compatibility may be found  
at: www.motorola.com/accessibility, www.fcc.gov, www.fda.gov,  
and www.hearingloss.org/learn/cellphonetech.asp  
190  
Section 4A: Important Safety Information  
Battery Tips  
Battery life depends on the network, signal strength,  
temperature, features, and accessories you use.  
Always use Motorola Original batteries and  
chargers. The warranty does not cover damage  
caused by non-Motorola batteries and/or  
chargers.  
New batteries or batteries stored for a long time may take  
more time to charge.  
When charging your battery, keep it near room temperature.  
When storing your battery, keep it uncharged in a cool, dark,  
dry place.  
Never expose batteries to temperatures below -10°C (14°F) or  
above 45°C (113°F). Always take your phone with you when  
you leave your vehicle.  
It is normal for batteries to gradually wear down and require  
longer charging times. If you notice a change in your battery  
life, it is probably time to purchase a new battery.  
Contact your local recycling center for proper battery  
disposal.  
032375o  
WARNING! Never dispose of batteries in a fire because they may  
explode.  
Section 4A: Important Safety Information  
191  
 
Specific Absorption Rate Data  
This model wireless phone meets the government’s requirements for  
exposure to radio waves.  
Your wireless phone is a radio transmitter and receiver. It is  
designed and manufactured not to exceed limits for exposure to  
radio frequency (RF) energy set by the Federal Communications  
Commission (FCC) of the U.S. Government and by the Canadian  
regulatory authorities. These limits are part of comprehensive  
guidelines and establish permitted levels of RF energy for the  
general population. The guidelines are based on standards that  
were developed by independent scientific organizations through  
periodic and thorough evaluation of scientific studies. The  
standards include a substantial safety margin designed to assure  
the safety of all persons, regardless of age or health.  
The exposure standard for wireless mobile phones employs a unit  
of measurement known as the Specific Absorption Rate, or SAR.  
The SAR limit set by the FCC and by the Canadian regulatory  
authorities is 1.6 W/kg.1 Tests for SAR are conducted using  
standard operating positions accepted by the FCC and by Industry  
Canada with the phone transmitting at its highest certified  
power level in all tested frequency bands. Although the SAR is  
determined at the highest certified power level, the actual SAR  
level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to operate  
at multiple power levels so as to use only the power required to  
reach the network. In general, the closer you are to a wireless  
base station, the lower the power output.  
1. In the United States and Canada, the SAR limit for mobile phones  
used by the public is 1.6 watts/kg (W/kg) averaged over one gram  
of tissue. The standard incorporates a substantial margin of  
safety to give additional protection for the public and to account  
for any variations in measurements.  
192  
Section 4A: Important Safety Information  
 
Before a phone model is available for sale to the public in the U.S.  
and Canada, it must be tested and certified to the FCC and  
Industry Canada that it does not exceed the limit established by  
each government for safe exposure. The tests are performed in  
positions and locations (e.g., at the ear and worn on the body)  
reported to the FCC and available for review by Industry Canada.  
The highest SAR value for this model phone when tested for use  
at the ear is 1.03 W/kg, and when worn on the body, as described  
in this user guide, is 0.84 W/kg. (Body-worn measurements differ  
among phone models, depending upon available accessories and  
regulatory requirements).1  
While there may be differences between the SAR levels of various  
phones and at various positions, they all meet the governmental  
requirements for safe exposure. Please note that improvements  
to this product model could cause differences in the SAR value for  
later products; in all cases, products are designed to be within the  
guidelines.  
Additional information on Specific Absorption Rates (SAR) can be  
found on the Cellular Telecommunications & Internet Association  
(CTIA) Web site:  
or the Canadian Wireless Telecommunications Association  
(CWTA) Web site:  
1. The SAR information reported to the FCC includes the FCC-  
accepted Motorola testing protocol, assessment procedure, and  
measurement uncertainty range for this product.  
Section 4A: Important Safety Information  
193  
Information From the World Health  
Organization  
WHO Information Present scientific information does not  
indicate the need for any special precautions for the use of  
mobile phones. If you are concerned, you may want to limit your  
own or your children’s RF exposure by limiting the length of calls  
or by using hands-free devices to keep mobile phones away from  
your head and body.  
Source: WHO Fact Sheet 193  
Further information: http://www.who.int./peh-emf  
Product Registration  
Online Product Registration:  
Product registration is an important step toward enjoying your  
new Motorola product. Registering helps us facilitate warranty  
service, and permits us to contact you should your product  
require an update or other service. Registration is for U.S.  
residents only and is not required for warranty coverage.  
Please retain your original dated sales receipt for your records. For  
warranty service of your Motorola Personal Communications  
Product you will need to provide a copy of your dated sales  
receipt to confirm warranty status.  
Thank you for choosing a Motorola product.  
194  
Section 4A: Important Safety Information  
   
Owner’s Record  
The model number, regulatory number and serial number are  
located on a nameplate inside the battery compartment. Record  
the serial number in the space provided below. This will be  
helpful if you need to contact us about your phone in the future.  
Model: MOTOKRZR K1m by Motorola  
Serial No.:  
Phone Guide Proprietary Notice  
CDMA Technology is licensed by QUALCOMM Incorporated under  
one or more of the following patents:  
4,901,307 5,109,390 5,267,262 5,416,797  
5,506,865 5,544,196 5,657,420 5,101,501  
5,267,261 5,414,796 5,504,773 5,535,239  
5,600,754 5,778,338 5,228,054 5,337,338  
5,710,784 5,056,109 5,568,483 5,659,569  
5,490,165 5,511,073  
Export Law Assurances  
This product is controlled under the export regulations of the  
United States of America and Canada. The Governments of the  
United States of America and Canada may restrict the  
exportation or re-exportation of this product to certain  
destinations. For further information contact the U.S.  
Department of Commerce or the Canadian Department of  
Foreign Affairs and International Trade.  
Section 4A: Important Safety Information  
195  
     
Wireless: The New Recyclable  
Your wireless phone can be recycled. Recycling your wireless  
phone reduces the amount of waste disposed in landfills and  
allows recycled materials to be incorporated into new products.  
The Cellular Telecommunications Industry Association (CTIA) and  
its members encourage consumers to recycle their phones and  
have taken steps to promote the collection and environmentally  
sound recycling of end-of-life wireless devices.  
As a wireless phone user, you have an important role in ensuring  
that this phone is recycled properly. When it comes time to give  
this phone up or trade it in for a new one, please remember that  
the phone, the charger, and many of its accessories can be  
recycled. It's easy. To learn more about CTIA's Recycling Program  
for Used Wireless Devices, please visit  
196  
Section 4A: Important Safety Information  
 
California Perchlorate Label  
Some mobile phones use an internal, permanent backup battery  
on the printed circuit board that may contain very small amounts  
of perchlorate. In such cases, California law requires the  
following label:  
“Perchlorate Material - special handling may apply. See  
www.dtsc.ca.gov/hazardouswaste/perchlorate.”  
There is no special handling required by consumer.  
Section 4A: Important Safety Information  
197  
 
Smart Practices While Driving  
Drive Safe, Call SmartSM  
Check the laws and regulations on the use of mobile devices and their  
accessories in the areas where you drive. Always obey them. The use  
of these devices may be prohibited or restricted in certain areas.  
Contact www.motorola.com/callsmart for more information.  
Your mobile device lets you communicate by voice and data—  
almost anywhere, anytime, wherever wireless service is available  
and safe conditions allow. When driving a car, driving is your first  
responsibility. If you choose to use your mobile device while  
driving, remember the following tips:  
Get to know your Motorola mobile device and its features such as  
speed dial and redial. If available, these features help you to  
place your call without taking your attention off the road.  
When available, use a handsfree device. If possible, add an  
additional layer of convenience to your mobile device with  
one of the many Motorola Original™ handsfree accessories  
available today.  
Position your mobile device within easy reach. Be able to access  
your mobile device without removing your eyes from the  
road. If you receive an incoming call at an inconvenient time,  
if possible, let your voicemail answer it for you.  
Let the person you are speaking with know you are driving; if  
necessary, suspend the call in heavy traffic or hazardous weather  
conditions. Rain, sleet, snow, ice, and even heavy traffic can be  
hazardous.  
Do not take notes or look up phone numbers while driving.  
Jotting down a “to do” list or going through your address  
book takes attention away from your primary  
responsibility—driving safely.  
Dial sensibly and assess the traffic; if possible, place calls when  
your car is not moving or before pulling into traffic. If you must  
make a call while moving, dial only a few numbers, check the  
road and your mirrors, then continue.  
198  
Section 4A: Important Safety Information  
 
Do not engage in stressful or emotional conversations that may  
be distracting. Make people you are talking with aware you are  
driving and suspend conversations that can divert your  
attention away from the road.  
Use your mobile device to call for help. Dial 911 or other local  
emergency number in the case of fire, traffic accident, or  
medical emergencies.  
If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for  
help.  
Section 4A: Important Safety Information  
199  
Section 4B  
Motorola’s Warranty  
In This Section  
Motorola Limited Warranty for the United States and Canada  
Service and Repairs  
Your phone has been designed to provide you with reliable, worry-  
free service. If for any reason you have a problem with your  
equipment, please refer to Motorola’s warranty in this section.  
For information regarding the terms and conditions of  
service for your phone, please visit www.sprint.com or call Sprint  
Customer Service at 1-888-211-4727.  
Note: In addition to the warranty provided by Motorola, which  
is detailed on the following pages, Sprint offers a number  
of optional plans to cover your equipment for non-  
warranty claims. Sprint Total Equipment Protection  
provides the combined coverage of the Sprint Equipment  
Replacement Program and the Sprint Equipment Service  
and Repair Program, both of which are available  
separately. Each of these programs may be signed up for  
within 30 days of activating your phone. For more details,  
please visit your nearest Sprint Store or call Sprint at  
1-800-584-3666.  
200  
Section 4B: Motorola’s Warranty  
     
Motorola Limited Warranty for  
the United States and Canada  
Warranty What Does this Warranty Cover?  
Subject to the exclusions contained below, Motorola, Inc.  
warrants its telephones, pagers, messaging devices, and  
consumer and professional two-way radios (excluding  
commercial, government or industrial radios) that operate via  
Family Radio Service or General Mobile Radio Service, Motorola-  
branded or certified accessories sold for use with these Products  
(Accessories”) and Motorola software contained on CD-ROMs or  
other tangible media and sold for use with these Products  
(“Software”) to be free from defects in materials and  
workmanship under normal consumer usage for the period(s)  
outlined below. This limited warranty is a consumer's exclusive  
remedy, and applies as follows to new Motorola Products,  
Accessories and Software purchased by consumers in the United  
States or Canada, which are accompanied by this written  
warranty:  
Products and Accessories  
Products Covered  
Length of Coverage  
Products and Accessories as  
defined above, unless  
One (1) year from the date of  
purchase by the first  
otherwise provided for below. consumer purchaser of the  
product unless otherwise  
provided for below.  
Decorative Accessories and  
Cases. Decorative covers,  
bezels, PhoneWrap™ covers  
and cases.  
Limited lifetime warranty for  
the lifetime of ownership by  
the first consumer purchaser  
of the product.  
Section 4B: Motorola’s Warranty  
201  
 
Monaural Headsets. Ear buds  
and boom headsets that  
transmit mono sound  
Limited lifetime warranty for  
the lifetime of ownership by  
the first consumer purchaser  
of the product.  
through a wired connection.  
Consumer and Professional  
Two-Way Radio Accessories.  
Ninety (90) days from the date  
of purchase by the first  
consumer purchaser of the  
product.  
Products and Accessories that  
are Repaired or Replaced.  
The balance of the original  
warranty or for ninety (90) days  
from the date returned to the  
consumer, whichever is  
longer.  
Exclusions  
Normal Wear and Tear. Periodic maintenance, repair and  
replacement of parts due to normal wear and tear are excluded  
from coverage.  
Batteries. Only batteries whose fully charged capacity falls below  
80% of their rated capacity and batteries that leak are covered by  
this limited warranty.  
Abuse & Misuse. Defects or damage that result from: (a) improper  
operation, storage, misuse or abuse, accident or neglect, such as  
physical damage (cracks, scratches, etc.) to the surface of the  
product resulting from misuse; (b) contact with liquid, water,  
rain, extreme humidity or heavy perspiration, sand, dirt or the  
like, extreme heat, or food; (c) use of the Products or Accessories  
for commercial purposes or subjecting the Product or Accessory  
to abnormal usage or conditions; or (d) other acts which are not  
the fault of Motorola, are excluded from coverage.  
Use of Non-Motorola Products and Accessories. Defects or damage  
that result from the use of Non-Motorola branded or certified  
Products, Accessories, Software or other peripheral equipment  
are excluded from coverage.  
202  
Section 4B: Motorola’s Warranty  
Unauthorized Service or Modification. Defects or damages  
resulting from service, testing, adjustment, installation,  
maintenance, alteration, or modification in any way by someone  
other than Motorola, or its authorized service centers, are  
excluded from coverage.  
Altered Products. Products or Accessories with (a) serial numbers  
or date tags that have been removed, altered or obliterated; (b)  
broken seals or that show evidence of tampering; (c) mismatched  
board serial numbers; or (d) nonconforming or non-Motorola  
housings, or parts, are excluded from coverage.  
Communication Services. Defects, damages, or the failure of  
Products, Accessories or Software due to any communication  
service or signal you may subscribe to or use with the Products  
Accessories or Software is excluded from coverage.  
Software  
Products Covered  
Length of Coverage  
Software. Applies only to  
physical defects in the media  
that embodies the copy of the  
software (e.g. CD-ROM, or  
floppy disk).  
Ninety (90) days from the date  
of purchase.  
Exclusions  
Software Embodied in Physical Media. No warranty is made that  
the software will meet your requirements or will work in  
combination with any hardware or software applications  
provided by third parties, that the operation of the software  
products will be uninterrupted or error free, or that all defects in  
the software products will be corrected.  
Software NOT Embodied in Physical Media. Software that is not  
embodied in physical media (e.g. software that is downloaded  
from the internet), is provided “as is” and without warranty.  
Section 4B: Motorola’s Warranty  
203  
Who Is Covered?  
This warranty extends only to the first consumer purchaser, and  
is not transferable.  
What Will Motorola Do?  
Motorola, at its option, will at no charge repair, replace or refund  
the purchase price of any Products, Accessories or Software that  
does not conform to this warranty. We may use functionally  
equivalent reconditioned/refurbished/pre-owned or new  
Products, Accessories or parts. No data, software or applications  
added to your Product, Accessory or Software, including but not  
limited to personal contacts, games and ringer tones, will be  
reinstalled. To avoid losing such data, software and applications  
please create a back up prior to requesting service.  
204  
Section 4B: Motorola’s Warranty  
How to Obtain Warranty Service or Other  
Information  
USA  
Phones  
1-800-520-6403  
Pagers  
1-800-548-9954  
Two-Way Radios and Messaging  
Devices  
1-800-353-2729  
Canada  
TTY  
All Products  
1-800-461-4575  
1-888-390-6456  
For Accessories and Software, please call the telephone number  
designated above for the product with which they are used.  
You will receive instructions on how to ship the Products,  
Accessories or Software, at your expense, to a Motorola  
Authorized Repair Center. To obtain service, you must include: (a)  
a copy of your receipt, bill of sale or other comparable proof of  
purchase; (b) a written description of the problem; (c) the name  
of your service provider, if applicable; (d) the name and location  
of the installation facility (if applicable) and, most importantly;  
(e) your address and telephone number.  
Section 4B: Motorola’s Warranty  
205  
What Other Limitations Are There?  
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE  
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,  
REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS  
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE  
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER  
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL  
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT  
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE  
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,  
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL  
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS  
OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR  
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN  
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE  
PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT  
THESE DAMAGES MAY BE DISCLAIMED BY LAW.  
Some states and jurisdictions do not allow the limitation or  
exclusion of incidental or consequential damages, or limitation on  
the length of an implied warranty, so the above limitations or  
exclusions may not apply to you. This warranty gives you specific  
legal rights, and you may also have other rights that vary from state  
to state or from one jurisdiction to another.  
Laws in the United States and other countries preserve for  
Motorola certain exclusive rights for copyrighted Motorola  
software such as the exclusive rights to reproduce and distribute  
copies of the Motorola software. Motorola software may only be  
copied into, used in, and redistributed with, the Products  
associated with such Motorola software. No other use, including  
without limitation disassembly of such Motorola software or  
exercise of the exclusive rights reserved for Motorola, is  
permitted.  
206  
Section 4B: Motorola’s Warranty  
Service and Repairs  
Go to www.motorola.com/consumer/support, where you can select  
from a number of customer care options. You can also contact the  
Motorola Customer Support Center at 1-800-520-6403 (United  
States), 1-888-390-6456 (TTY/TDD United States for hearing  
impaired), or 1-800-461-4575 (Canada).  
Section 4B: Motorola’s Warranty  
207  
   
208  
Editing an Entry 91  
Email Address 90  
Entry Consists Of 85  
Erasing 93  
Finding Entries 86  
Finding Names 86  
Memory Status 93  
Picture 89  
Index  
A
Abbreviated Dialing 36  
Accessories 19  
Charger 19  
Airplane Mode 55  
Alarm Clock 100  
Answering Calls 29  
Ringer 89  
Speed Dial Numbers 87, 88  
B
Backlight 47  
Battery 21–25  
Capacity 21  
Charging 24  
Installing 22  
Bluetooth 152–156  
D
Data Services  
Data Profile 71  
Dialing Options 28  
Display Language 59  
Display Screen 15  
C
Calculator 101  
E
Calendar 96–99  
Call Answer Mode 58  
Call Forwarding 172  
Call Guard 76  
Entering Text 38–41  
Numbers 41  
Symbols 41  
Call History 78–83  
Erasing 83  
Making a Call 81  
Prepending a Phone  
Number 82  
Word English Text Input 39  
H
Hearing Aid Compatibility  
188, 189  
Saving a Phone Number 82  
Call Waiting 170  
Caller ID 170  
K
Key Shortcuts 58  
L
Calling  
Location Settings 50  
Lock Code  
Changing 63  
Locking Your Phone 63  
Abbreviated Dialing 36  
Camera 124–144  
Contacts 84–94  
Adding a Phone Number 88  
Adding an Entry 87  
Index  
209  
 
M
S
Making Calls 27  
Media Player 145–151  
Playing Video and Audio  
Clips 148  
Safety  
medical devices 184  
Security 61–71  
Security Menu 62  
Service  
Menu iv  
Menu Style 48  
Messaging  
Setting Alerts 51  
Multimedia  
Channel Listings 147  
Channel Options 146  
FAQs 149  
411 7  
Account Passwords 5  
Activation 3  
Automated Invoicing 6  
Operator Services 7  
Setting Up 2  
Sprint 411 7  
My Content Manager  
Erasing 69  
Voicemail 4  
www.sprint.com 6  
Silence All 46  
SMS Text Messaging 165–166  
SMS Voice  
Messaging 167–169  
Special Numbers 65  
Speed Dialing 37  
Sprint  
Customer Service 6  
Sprint 411 7  
Sprint Customer Service 6  
Sprint Picture Mail  
Downloading Pictures 143  
Password 140  
Uploading Pictures 143  
Sprint Power Vision  
Security Features 70  
Sprint Voice  
Command 174–178  
Address Book 176  
Making a Call 177  
Storing Pictures 129  
P
Phone  
Limiting Use 66  
Phone (Illus.) 11, 12  
Phone Number  
Displaying 27  
With Pauses 34  
Phone Settings 42–60  
Call Answer Mode 58  
Location Settings 50  
Shortcut 58  
Sound Settings 43–46  
TTY Use 56  
Plus Code Dialing 35  
R
Resetting Your Phone 69  
Ringer Types 43  
Roaming 72–77  
Setting Roam Mode 77  
210  
Index  
T
Taking Pictures 125–128  
Text Greeting 47  
Three-Way Calling 171  
TTY Use 56  
Turning Your Phone On and  
Off 20  
U
Unlocking Your Phone 63  
V
Videos  
Recording 132  
Sending 138  
Voice Recognition 103–112  
Voice Services 102–114  
Voicemail  
Menu Key 164  
Options 161  
Retrieving 160  
Setting Up 4, 159  
Volume 44  
W
Warranty 200–207  
Word English Text Input 39  
World Clock 101  
Index  
211  

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