C261
GSM
motorola.com
HELLOMOTO
Welcome to the world of Motorola digital
wireless communications! We are pleased
that you have chosen the Motorola C261
wireless phone.
Earpiece
Lanyard
Menu Key
Attachment
Open menu
Insert
when menu
icon appears
in display.
charger
Headset Jack
Insert headset
for handsfree
use.
Camera
Lens
Right Soft Key
Perform functions
identified by right
display prompt.
Left Soft Key
Perform functions
identified by left
display prompt.
Speakers
Battery
Power/End Key
Press & hold to turn
phone on/off.
Press & release to
end calls, exit
menus.
Send/Answer Key
Make & answer
calls. Press in home
screen to see
recently dialed
calls.
Navigation Key
Scroll up, down,
left, right.
Note: Your phone may not appear exactly as
the phone image above.
1
Motorola, Inc.
phone, not expressly approved by Motorola, will void
the user's authority to operate the equipment.
Certain mobile phone features are dependent on the
capabilities and settings of your service provider’s
network. Additionally, certain features may not be
activated by your service provider, and/or the
provider's network settings may limit the feature’s
functionality. Always contact your service provider
about feature availability and functionality. All
features, functionality, and other product
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing
impaired)
1-800-461-4575 (Canada)
specifications, as well as the information contained
in this user's guide are based upon the latest
available information and are believed to be accurate
at the time of printing. Motorola reserves the right to
change or modify any information or specifications
without notice or obligation.
MOTOROLA and the Stylized M Logo are registered
in the US Patent & Trademark Office. 2006. All other
product or service names are the property of their
respective owners.
© Motorola, Inc. 2006.
Caution: Changes or modifications made in the radio
Manual Number: 6809500A69-A
2
contents
contents . . . . . . . . . . . . . 3
basics. . . . . . . . . . . . . . 17
home screen . . . . . . . 17
menu . . . . . . . . . . . . . 20
text entry . . . . . . . . . . 21
volume . . . . . . . . . . . . 23
navigation key. . . . . . . 24
handsfree speaker . . . 24
codes & passwords . . 24
lock & unlock phone . . 25
check battery meter . . 25
customize. . . . . . . . . . . 26
ring style. . . . . . . . . . . 26
time & date. . . . . . . . . 26
time, date, date format,
screen saver . . . . . . . . 27
display appearance . . . 28
save battery life . . . . . 28
answer options. . . . . . 28
personal greetings . . . 28
optional handsfree
feature locator . . . . . . . . 5
main menu . . . . . . . . . . 5
settings menu. . . . . . . . 6
Use and Care . . . . . . . . . 7
essentials . . . . . . . . . . . . 8
about this guide . . . . . . 8
SIM card. . . . . . . . . . . . 9
battery . . . . . . . . . . . . 10
turn it on & off . . . . . . 12
make a call . . . . . . . . . 12
answer a call. . . . . . . . 12
your phone number . . 12
main attractions . . . . . . 13
multimedia
messages. . . . . . . . . . 13
camera . . . . . . . . . . . . 14
operation . . . . . . . . . . 29
calls. . . . . . . . . . . . . . . . 30
recent calls . . . . . . . . . 30
redial. . . . . . . . . . . . . . 31
return a call. . . . . . . . . 31
notepad . . . . . . . . . . . 31
hold or mute a call . . . 32
call waiting . . . . . . . . . 32
caller ID . . . . . . . . . . . 32
emergency calls . . . . . 33
international calls . . . . 33
& NITZ setup . . . . . . . 27
wallpaper . . . . . . . . . . 27
3
1-touch dial . . . . . . . . . 33
voicemail . . . . . . . . . . . 34
insert special characters
in phone numbers . . . . 35
troubleshooting . . . . . . 47
check here first . . . . . . 47
service & repairs . . . . . 50
Specific Absorption
other features . . . . . . . 36
advanced calling . . . . . 36
phonebook. . . . . . . . . . 38
messages . . . . . . . . . . 39
chat . . . . . . . . . . . . . . . 41
personalizing . . . . . . . . 41
call times & costs . . . . 43
handsfree operation . . 44
network. . . . . . . . . . . . 45
personal organizer . . . . 45
security . . . . . . . . . . . . 46
fun & games . . . . . . . . 46
Rate Data . . . . . . . . . . . 51
Index. . . . . . . . . . . . . . . 53
4
feature locator
main menu
n
s
Phonebook
É
Office Tools
h
l
Multimedia
•
•
•
•
•
•
Calculator
•
•
•
Camera
Pictures
Sounds
Recent Calls
MyMenu
•
•
•
•
•
Received calls
Alarm Clock
Stop Watch
Chat
Dialed Calls
NotePad
Personalize
Call Times
Call Cost
•
•
•
•
•
•
•
Home Screen
Dialing Services
Main Menu
Color Setting
Greeting
Q
Games & Apps
STK Service
e
Message
•
•
•
•
•
•
•
•
•
Create
Wallpaper
Screen Saver
Quick Dial
Inbox
á
Web Access
Draft
•
•
•
•
•
•
•
Start Browser
Web Shortcut
Go to URL
Outbox
Quick Notes
Voicemail
w
Settings
(see next page)
Browser Setting
Stored Pages
History
•
Browser Msgs
Info Services
MMS Templates
General Setting
Note: The STK Service depends on your
carrier's SIM card. You may not see
this function.Call Cost Chat, and Quick Dial
,
depend on your carrier's settings. You
may not see these features in your
phone.
feature locator
5
settings menu
t
Ring Style
Z
Initial Setup
j
u
Network
•
•
Style
•
•
•
•
•
•
•
•
•
•
•
Time and Date
•
•
•
•
•
•
•
New Network
Detail
1-Touch Dial
Display Settings
Backlight
Network Setup
Avail. Networks
My Network List
Service Tone
H
Call Divert
•
•
•
•
•
Voice Calls
Scroll
Fax Calls
Language
Contrast
DTMF
TTY setup
Master Reset
Master Clear
Call Drop Tone
Band Selection
Data Calls
Cancel All
Divert Status
Security
•
•
•
•
•
•
•
Phone Lock
U
In Call Setup
Lock Keypad
Auto Key Lock
Fixed Dial
•
•
•
•
•
In-Call Timer
Call Cost Setup
My Caller ID
m
S
Phone Status
•
•
•
My Numbers
Call Barring
SIM PIN
New Passwords
Answer Options
Call Waiting
Active Line
Battery Meter
Headset
Auto Answer
•
Note: Call Cost Setup Active Line, My Network List,
,
Service Tone, and Band Selection depend on your
carrier’s settings. You may not see these
features in your phone.
feature locator
6
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
dust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
extreme heat or cold
cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
microwaves
the ground
Don’t try to dry your phone in a
microwave oven.
Don’t drop your phone.
7
essentials
highlight and select Recent Calls, then highlight
and select Dialed Calls
.
CAUTION: Before using the
phone for the first time, read the
Important Safety and Legal
Information included in the gray-
edged pages at the back of this
guide.
Press to scroll to and highlight a menu
S
feature. Press the SELECT key to select the
highlighted menu feature.
symbols
This means a feature depends on the
network or subscription and may not
be available in all areas. Contact your
service provider for more information.
This means a feature requires an
optional accessory.
about this guide
This guide shows how to locate a menu
feature as follows:
Find it : Press
This example shows that, from the home
screen, you press to open the menu,
essentials
M
>
Recent Calls
>
Dialed Calls
M
8
battery tips
SIM card
Battery life depends on the network, signal
strength, temperature, features, and
accessories you use.
Your Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
•
Always use Motorola Original
batteries and chargers. The
warranty does not cover
Caution: Do not bend or scratch your SIM
card. Keep it away from static electricity,
water, and dirt.
damage caused by
1
2
non-Motorola batteries and/or chargers.
•
•
•
New batteries or batteries stored for a
long time may take more time to charge.
When charging your battery, keep it near
room temperature.
When storing your battery, keep it
uncharged in a cool, dark, dry place, such
as a refrigerator.
•
Never expose batteries to temperatures
below -10°C (14°F) or above 45°C (113°F).
essentials
9
Always take your phone with you when
you leave your vehicle.
battery
•
It is normal for batteries to gradually wear
down and require longer charging times.
If you notice a change in your battery life,
it is probably time to purchase a new
battery.
install battery
1
Contact your local recycling center for
proper battery disposal.
Warning: Never dispose of batteries
in a fire because they may explode.
2
3
Before using your phone, read the battery
safety information in the “Safety and General
Information” section included in the
gray-edged pages at the back of this guide.
essentials
10
Note: If you remove the battery for a long
time, the phone will ask you to reset the time
and date. If you choose to cancel or ignore,
the time and date will be affected. You can
input the correct time and date by:
charge battery
Before you can use your
phone you need to
completely charge the
battery. New batteries are
not fully charged. Plug
the travel charger into
your phone and an
Find it: Press
Time and Date
M
>
Setting
>
Initial Setup
Power Connector
Insert the charger.
>
But, if you remove the battery just for a few
seconds (e.g., quickly change SIM card), the
system either won’t ask you to reset the time
and date or if prompted, you can choose BACK
on the time and date screen, the clock will
only be slightly affected.
electrical outlet. Your phone displays Charge
Complete when finished.
Tip: You cannot overcharge your battery. It will
perform best after you fully charge and
discharge it a few times.
New batteries are shipped partially charged.
Before you can use your phone, install and
charge the battery as described below. Some
batteries perform best after several full
charge/discharge cycles.
essentials
11
turn it on & off
answer a call
To turn on your phone,
When your phone rings and/or vibrates, press
press and hold
P
for
N
to answer.
two seconds. If
prompted, enter your
SIM card PIN code and/or unlock code.
To end the call, press
P
.
your phone number
To see your number:
Caution: If you enter an incorrect PIN code
three times in a row, your SIM card is disabled
and your phone displays SIM Blocked. Contact
your service provider.
Press
M
>
Settings
>
Phone Status
>
My Numbers
To store or edit your name and number
on your SIM card, press the VIEW key
while displaying it. If you don’t know your
phone number, contact your service provider.
To turn off your phone, press and hold
two seconds.
P
for
make a call
Enter a phone number and press
a call.
N
to make
To end the call, press
P.
essentials
12
main attractions
1
Press keypad keys to enter text on the
page (for details about text entry, see
page 21).
multimedia messages
For more message features, see page 39.
To insert a picture, sound, or other
send a multimedia message
object on the page, press the INSERT key or
M
>
Insert. Select the file type and the file.
A Multimedia Messaging Service
(MMS) message contains pages with
text and media objects (including photos,
pictures, animations, or sounds). You can
send the multimedia message to other
phones with MMS and to email addresses.
To insert another slide in the message,
enter text or objects on the current page
and press
M
>
Insert
>
Add Slide. You can
enter more text and objects on the new
page.
Find it: Press
MMS Templates
M
>
Messages
>
Create
>
MMS or
2
3
When you finish the message, press the
OK key.
Note: The MMS templates can’t be
downloaded or expanded. You can only use
the default templates.
Choose one or more people for Send To
.
main attractions
13
To select a phonebook entry, highlight
the entry and press the ADD key. Repeat to
add other phonebook entries.
receive a multimedia message
When you receive a multimedia
message or letter, your phone plays an
alert and displays New Message with a message
To enter a new number, highlight [One Time
Entry] and press the SELECT key.
indicator such as
r.
To enter and store a new number,
highlight [New Entry] and press the SELECT
key.
Press the READ key to open the message.
If a multimedia message contains media
objects:
4
When you finish entering
numbers/addresses, press the DONE key.
Your phone displays the message fields.
•
Photos, pictures, and animations
display as you read the message.
•
A sound file plays when its slide bar
displays.
To enter a subject for the message,
highlight Subject and press the CHANGE key.
To request a delivery receipt for the
message, highlight Receipt and press the
CHANGE key. Then press the SELECT key.
camera
To activate your phone’s camera using the
menu system:
5
To send the message, press SEND key.
To cancel or save the message as a Draft
press
,
Find it: Press
M
>
Multimedia > Camera
M
.
main attractions
14
The active viewfinder image appears on your
display.
4
Press
S
to scroll to Send in Message, Store
Only
,
Apply as Wallpaper, or Apply as Screen Saver
.
From the active viewfinder, you can press
M
Press
S
up
to enter the Pictures Menu
:
or down to
zoom in
or out.
Photo storage
space used
on phone.
option
IMAGE
AREA
Go to Pictures
Press
S
left
Return to
previous
screen.
or right to
decrease or
increase
image
brightness.
Go to the picture library.
Auto-Timed Capture
Viewfinder
RAM Used:8%
Capture
Take a photo.
Back
Set the camera to take a photo
automatically after counting down 5 or 10
seconds.
Press
M
to open
Pictures Menu.
Point the camera lens at the photo subject,
then:
Picture Setup
Adjust the picture settings. The settings
1
2
3
Press CAPTURE to take a photo.
include Auto Repeat
Special Effect Exposure
Quality, and Flicker
View Free Space
,
Shuffle
,
Lighting Conditions
,
,
,
Resolution
,
Shutter Tone
,
Image
Press STORE to view storage options.
.
Press DISCARD to delete the photo and
return to active viewfinder. If you choose
to keep the photo, continue to step 4.
Check used and available memory.
main attractions
15
After Capture, you can choose how to store your
picture. Options are listed below.
option
Send in Message
If you choose this option, an MMS message
will be initiated with the captured picture.
You can edit the MMS message and send it
with captured picture.
Store Only
If you choose this option, the captured
picture will be stored in Pictures
.
Apply as Wallpaper
If you choose this option, your picture will
be applied as wallpaper.
Apply as Screen Saver
If you choose this option, your picture will
be applied as the screen saver.
main attractions
16
basics
See page 1 for a basic phone diagram.
Note: Your home screen may look different
from the one on this page, depending on your
service provider.
home screen
The home screen displays when you turn on
the phone. To dial a number from the home
3 Ç6d? r
Operator
Date
05/05/06
screen, press the number keys and
N.
Clock
3:56pm
Left Soft Key
GAMES
BROWSER
Label
Right Soft
Key Label
Menu Indicator
The menu indicator shows that you can press
to open the menu. Soft key labels show
M
the current soft key functions. For soft key
locations, see page 1.
basics
17
Press
S
up, down, left, or right to open basic
2
3
GPRS Indicator −Shows when
menu features. You may select to show or
hide home screen display icons.
your phone is using a high-speed
GPRS network connection. Indicators
show PDP context active
data available
*
or packet
Find it: Press
M
>
Personalize Home Screen
>
+
.
>
Home Keys Icons
>
Data Indicator −Shows connection
status.
Status indicators can display at the top of the
home screen:
4
= secure packet
data transfer
= secure
application
connection
= secure Circuit
Switch Data
(CSD) call
7
6
= unsecure packet
data transfer
1. Signal
Strength
8. Battery
Level
3Ç6d? r
3
= unsecure
application
connection
= unsecure CSD
call
OPERATOR
05/04/06
2. GPRS
7. Ring Style
3. Data
040079b
5
5
6. Message
4. Roam
3:56pm
5. Active
Line
GAMES
BROWSER
4
Roam Indicator −Shows when
your phone is seeking or using a
network outside of your home network.
Indicator shows
1
Signal Strength Indicator −Vertical bars
show the strength of the network
connection. You cannot make or receive
calls when
W
.
!
or
)
displays.
basics
18
5
Active Line Indicator
to indicate an active call, or
indicate when call diverting is on.
Indicators for dual phone lines (requires
SIM card for 2 phone lines) can include:
−
Shows
?
7
Ring Style Indicator
style setting.
−
Shows the ring
>
to
y
= loud ring
= soft ring
= vibrate
Ó
= vibrate then ring
= silent
vibrate & ring
z
Ò
Ì
=
|
@
= line 1 active
B
= line 2 active
A
= line 1 active,
call divert on
C
= line 2 active, call
divert on
8
Battery Level Indicator
show the battery charge level. Recharge
−
Vertical bars
the battery when your phone shows Low
6
Message Indicator
you receive a new message.
Indicators can include:
−
Shows when
Battery
.
r
= text message
t
= voicemail
message
s
= voicemail &
text message
a
= active chat
session
basics
19
menu
From the home screen, press
main menu.
menu features
n
Phonebook
s Recent Calls
Messages
É Office Tools
Games & Apps
á
Web Access
M
to enter the
h Multimedia
e
l
w
I
Personalize
Settings
Camera
Currently
highlighted
Q
menu feature.
Games & Apps
Some features require you to select an option
from a list:
Exit main
menu.
Select
highlighted
menu feature.
SELECT
EXIT
Highlighted
Option
Press center
to select
highlighted
feature.
Phonebook
Scroll
up, down,
left, right.
Bradshaw
Emrys
Owens
Smith
Thompson
[New Entry]
Press VIEW key
Press BACK key
Exit menu
without
to see details of
to return to
highlighted
VIEW
BACK
G
making
previous
screen.
option.
changes.
Press
M to
The following menu icons may be available,
depending on your service provider and
service subscription options.
open sub-menu
basics
20
•
•
•
Scroll up or down to highlight the
option you want.
text entry
Some features let you enter text.
In a numbered list, press a number key
to highlight an option.
For indicator
descriptions,
see following
In an alphabetized list, press a key
repeatedly to cycle through the letters
and highlight the closest matching
option on the list.
d? r
Character
Counter
section.
ìh Message
765
Flashing cursor
indicates
•
•
When an option has a list of possible
settings, scroll left or right to select the
setting.
insertion point.
Press CANCEL key
to exit without
saving
Press INSERT key
to insert quick
note, picture, or
sound.
INSERT
CANCEL
G
changes.
When an option has a list of possible
numeric values, press a number key to
set the value.
Press
open sub-menu
M to
choose a text entry method
Multiple text entry methods make it easy for
you to enter names, numbers, and messages.
The method you select remains active until
you select another method.
basics
21
Press
#
in any text entry screen to select
iTAP mode lets you enter words using one
keypress per letter. The iTAP software
combines your keypresses into common
words and predicts each word as you enter it.
one of the following entry methods:
Primary
Numeric
Symbol
The primary text entry
method (see below to set).
For example, if you press 7 7 6 4
,
Enter numbers only (see
page 23).
your phone displays:
d? r
Enter symbols only (see
page 23).
Message
765
Secondary
The secondary text entry
method (see below to set).
Press DELETE key
to delete last
letter.
Alternatively, you can select a text entry
prog proh spoi
Press OK key to
OK
DELETE
G
method in any text entry screen by pressing
enter prog.
M
>
Entry Mode.
•
•
If you want a different word (such as
Progress), continue pressing keypad keys
to enter the remaining characters.
iTAP® mode
Press
iTAP mode. If you don’t see
Entry Setup to set iTAP mode as your
primary or secondary text entry mode.
#
in a text entry screen to switch to
Press
1
to enter punctuation or other
j
or , press
p
characters.
M
>
basics
22
tap mode
numeric mode
Press
tap mode. If you do not see
Entry Setup to set tap mode as your primary or
secondary text entry mode.
#
in a text entry screen to switch to
Press the number keys to enter the numbers
you want.
g
or , press
m
M
>
symbol mode
To enter text in tap mode, press a keypad key
repeatedly to cycle through the letters and
number on the key. Repeat this step to enter
each letter.
Press a keypad key to show its symbols at the
bottom of the display.
Highlight the symbol you want, then press the
SELECT key.
For example, if you press
phone displays:
8
one time, your
volume
d? r
Character
displays at
Message
762
You can adjust the earpiece speaker volume
T
while you are talking by pressing
S
right/up
insertion point.
to increase the volume or left/down to
decrease the volume.
Press DELETE key
to delete
character to left
of insertion
point.
Tip: During a call, you can set your phone to
Press OK to
accept & store
text.
mute by pressing
M
>
Mute.
OK
DELETE
G
basics
23
navigation key
codes & passwords
Press the navigation key
Your phone’s unlock code is originally set to
1234. The security code is originally set to
000000. If your service provider didn’t change
these codes, you should change them:
S
up, down, left, or
right to scroll and
highlight options.
Find it: Press
M
>
Settings
>
Security
>
New Passwords
handsfree speaker
You can use your phone’s handsfree speaker
to make calls without holding the phone to
your ear.
You can also change your SIM PIN or call
barring passwords.
If you forget your unlock code: At the Enter
Unlock Code prompt, try entering 1234 or the last
four digits of your phone number. If that
doesn’t work, press
security code instead.
During a call, press the SPKR ON key to turn the
handsfree speaker on. When your handsfree
speaker is on, you can press the SPKR OFF key
to turn it off.
M
and enter your
If you forget your security code: If you
forget your security code, SIM PIN code, PIN2
code, or call barring password, contact your
service provider.
Note: The handsfree speaker does not work
when your phone is connected to a handsfree
car kit or headset.
basics
24
lock & unlock phone
check battery meter
You can lock your phone to keep others from
using it. To lock or unlock your phone, you
need the unlock code.
To check your battery meter:
Press
M
>
Settings
>
Phone Status > Battery Meter.
To manually lock your phone:
Press
M
>
Settings
>
Security
>
Phone Lock
>
Lock Now.
To automatically lock your phone whenever
you turn it off:
Press
M
>
Settings
>
>
Security
>
Phone Lock
>
Automatic Lock On.
Note: You can make emergency calls on a
locked phone (see page 33). A locked phone
still rings or vibrates for incoming calls or
messages, but you need to unlock it to
answer
.
basics
25
customize
change alerts in a ring style
ring style
You can change the alerts for incoming calls
and other events. Your changes are saved in
the current ring style profile.
Your phone rings and/or vibrates to notify you
of an incoming call, message, or other event.
This ring and/or vibration is called an alert. You
can select one of six different alert profiles:
Find it: Press
M
>
Settings
>
Ring Styles
>
Details
Loud Ring
,
Soft Ring, Vibrate, Vibrate & Ring, Vibrate then
> desired event > Change > alert for event
Ring, and Silent
.
time & date
To set the time and date for your phone:
y
z
Ó
=
=
=
Loud
Soft
Vibe then Ring
|
Ò
=
=
=
Vibrate
Silent
Vibrate and Ring
Ì
Find it: Press
M
>
Settings
>
Initial Setup
>
Time and Date
The ring style profile's indicator displays at the
top of your home screen. To choose your
profile:
Note: To choose an analog or digital clock for
your home screen, press
M
>
Personalize
>
Home Screen Clock Set.
>
Find it: Press
M
>
Settings
>
Ring Style
>
Style
> style name
customize
26
Find it: Press
M
>
Personalize
>
Wallpaper
time, date, date format,
& NITZ setup
When you activate the NITZ feature,
your phone’s clock will automatically
adjust to the correct time zone when you
travel from one time zone to another.
Select one of the following options
.
option
Set Layout Select Center to center the image
in the display, Tile to repeat the
image across the display,
Fit-to-Screen to fit the picture into
display size.
Note: If your phone’s clock does not adjust to
the correct time zone, verify that the NITZ
feature is activated, and check with your
service provider to ensure that the network
supports this feature.
Picture
Select an image for your
wallpaper image.
screen saver
Find it: Press
M
>
Settings
>
Initial Setup
>
Time and Date
You can set a photo, picture, or animation as a
screen saver image. The screen saver displays
when no activity is detected for a specified
time.
wallpaper
You can set a photo, picture, or animation as a
wallpaper (background) image in your home
screen.
Tip: This feature helps save your screen but
not your battery. To extend battery life, turn off
the screen saver:
customize
27
Find it: Press
M
>
Personalize
>
Screen Saver
answer options
You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:
display appearance
To choose the colors that your phone uses for
indicators, highlights, and soft key labels:
Find it: Press
M
>
Settings
>
In Call Setup
>
Answer Options
Press
To set your display Contrast
Press Settings Initial Setup
To set your display Color setting
Press Personalize Color Setting
M
>
Personalize
>
Color Setting
.
option
:
M
>
>
>
Contrast.
Multi-key
On
Multi-key
Off
Answer by pressing any key.
Answer by pressing
:
N.
M
>
>
.
save battery life
personal greetings
You can create personal greetings that display
when you turn on the phone:
To save battery life, the backlight turns off
when you are not using your phone. The
backlight turns back on when you press any
key. To set how long your phone waits before
the backlight turns off:
Find it: Press
M
>
Personalize
>
Greeting
Press
M
>
Settings
>
Initial Setup
>
Backlight.
customize
28
optional handsfree
operation
A phone headset enables you to use your
phone without using your hands.
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
Find it: Press
M
>
Settings
>
Headset
>
Auto Answer > desired mode
customize
29
calls
This chapter describes features related to
making and answering calls.
•
•
To call the number, press
N.
To see call details (like time and date),
press the VIEW key.
recent calls
•
To see the Dialed Calls list, press
menu can include:
M. This
Your phone keeps lists of incoming and
outgoing calls, even for calls that did not
connect. The most recent calls are listed first.
The oldest calls are deleted as new calls are
added.
option
Store
Create a phonebook entry with
the number in the No. field.
Delete the entry.
Delete
Shortcut: Press
N
from the home screen to
Delete All Delete all entries in the list.
Hide ID
see the Dialed Calls list.
Hide your caller ID for the next
call.
Find it: Press
M
>
Recent Calls
Send
Message
Deliver the message.
1
Highlight Received Calls or Dialed Calls, then
press the SELECT key.
Add Digits Add digits after the number.
2
Highlight a call. A
Á
next to a call means
the call connected.
calls
30
1
2
Press the VIEW key to see the Received Calls
list.
option
Attach
Number
Attach a number from the
phonebook or recent calls lists.
Highlight the call you want to return, then
press
N.
redial
notepad
1
Press
N
from the home screen to
see the Dialed Calls list. Or press
Your phone stores the most recent string of
digits entered on the keypad in a temporary
memory location called the notepad. These
digits can be the last phone number that you
called, or a phone number that you simply
entered but did not call. These digits remain in
the notepad even when you turn off the
phone.
M
>
Recent Calls
>
Received Calls, Dialed Calls, or
NotePad
.
2
Highlight the entry you want to call, then
press
N
.
If you hear a busy signal and you see Call Failed
Number Busy, press to redial the number.
,
N
To call the number, create a phonebook entry,
or perform other operations with the number
stored in the notepad:
return a call
Your phone keeps a record of your
unanswered calls and displays X Missed Calls
,
Find it: Press
M
>
Recent Calls
>
Notepad
where
X
is the number of missed calls.
calls
31
Find it: Press
M
>
Settings
>
In Call Setup
hold or mute a call
When you are on a call:
>
Call Waiting
Press
Press
M
M
>
>
Hold to put all active calls on hold.
caller ID
Mute to put all active calls on mute.
Calling line identification (caller ID)
shows the phone number for an
incoming call in your external and internal
displays.
call waiting
When you’re using your phone, you will
hear an alert if you receive a second
Your phone shows the caller’s name and
picture when they’re stored in your
phonebook, or Incoming Call when caller ID
information isn't available.
call. Press
N
to answer the new call.
•
•
•
To switch between calls, press the
SWITCH key.
To show or hide your phone number for the
next outgoing call or for all calls:
To connect the two calls, press the LINK
key.
Find it: Press
M
>
Settings
>
In Call Setup
To end the call on hold, press
Call On Hold
M
>
End
>
My Caller ID
.
To turn the call waiting feature on or off:
calls
32
emergency calls
international calls
Your service provider programs one or more
emergency phone numbers (such as 911) that
you can call under any circumstances, even
when your phone is locked or the SIM card is
not inserted. You can dial and call the
emergency number even when your phone is
locked, when you are prompted to enter a
code or password.
If your phone service includes
international dialing, press and hold
to insert your local international access code
(indicated by +). Then, press the keypad keys
to dial the country code, such as + 44 for
the U.K., + 33 for France, etc., and phone
number.
0
Note: Emergency numbers vary by country.
The preprogrammed emergency number(s) in
your phone may not work in all locations.
Sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.
1-touch dial
To call phonebook entries 1 through 9, press
and hold the 1-touch dial number for one
second.
You can set 1-touch dial to call the entries in
your phone’s memory phonebook, your SIM
card's phonebook, or your Fixed Dial list:
To call the emergency number at any time:
1
Press the keypad keys to dial the
emergency number.
Find it: Press
M
>
Settings
>
Initial Setup
>
1 Touch Dial
>
Phone, SIM, or Fixed Dial
2
Press
N
to call the emergency number.
calls
33
Note: For more information on the Fixed Dial
feature, see “advanced calling” on page 36.
phone. Contact your service provider for more
details.
You can call phonebook entries 1 through 9
with the push of a single key. The first nine
numbers from the SIM card would be placed
in the 1-Touch Dial locations of 1 through 9.
To store your voicemail number in your phone:
Find it: Press
M
>
Messages
M
>
Voicemail Setup
When you receive a voicemail message, your
phone displays 1 New Message and a new
voicemail indicator on the status pane. (Some
networks only indicate when you have
messages, whether they are new or not.) If
users delete all voicemail messages, the
voicemail indicator will disappear.
Press and hold the 1-touch dial number for
one second.
Note: To change 1-touch dial numbers, go to
Phonebook to change the Speed No
Find it: Press Phonebook, highlight a
Edit Speed No.
.
M
>
phone entry, then
M
>
>
To listen to your voicemail messages:
Find it: Press
M
>
Messages
>
Voicemail
voicemail
You can listen to your voicemail
messages by calling your network
voicemail phone number. Voicemail messages
are stored on the network—not on your
Your phone may prompt you to store your
voicemail phone number. If you do not have a
voicemail number stored, the phone guides
you through storing a number.
calls
34
eventually appear and, when it does, press it
to add a wait.
insert special characters
in phone numbers
You can insert special characters, as well as
numbers, in a phone number.
option
p
(pause) Your phone waits until the call
connects before it dials the next
digit(s) in the series.
w
(wait)
Your phone waits until the call
connects, then prompts you for
confirmation before it dials the
next digit(s).
You can add a pause or a wait while your call
is dialing. To add a pause before the phone
connects, press and hold
appears, press it to add a pause. Or, if you are
adding a wait, do not press . The will
*
.
When
p
p
w
calls
35
other features
feature
speed dial
advanced calling
feature
Speed dial a
phonebook entry:
conference After your first
Enter a speed dial number,
call
participant is
connected, dial the next
press
#
and then
N.
number, press
press the LINK key.
N
and then
Tip: If you forget the speed
dial number for a
attach a
phone
number
Dial an area code or
prefix for a phonebook
number, press
phonebook’s entry, press
M
>
Phonebook, highlight the
desired entry, and press the
VIEW key.
M
>
Attach Number
call
diverting
Set up or cancel call
diverting:
M
>
Settings Call Divert
>
other features
36
feature
feature
call barring Restrict outgoing or
fixed dial
When you turn on
incoming calls:
fixed dialing, you can
call only numbers stored in
the fixed dial list.
M
>
Settings
>
Security
>
Call Barring
Turn fixed dialing on or off:
change
phone line for dual phone lines,
you can change your line to
If you have a SIM card
M
>
Settings
>
Security
>
Fixed Dial
make and receive calls from
your other phone number.
Use the fixed dial list:
M
>
Office Tools
>
Dialing Services
M
>
Settings
>
Phone Status
>
Fixed Dial
>
Active Line
quick dial
Dial preprogrammed
phone numbers:
The active line indicator
shows which phone line is
active (see page 19).
M
>
Office Tools
Quick Dial
Set to Long DTMF or Short DTMF
>
Dialing Services
>
DTMF
tones
:
M
>
Settings Initial Setup
>
>
DTMF
other features
37
feature
copy
phonebook
feature
Copy a phonebook entry to
phonebook the SIM card, or from the
entry
search
Press a keypad key one or
SIM card to the phone:
Phonebook, highlight the
entry, press Copy Entries
phonebook more times to jump to
M
>
entries
entries that begin with the
key’s letters. Press a second
letter to jump to entries
beginning with the two
M
>
>
>
To
copy
multiple
entries
Copy multiple phonebook
entries between the phone
and SIM card:
letters you entered. You can
enter up to three letters.
M
>
Phonebook, highlight one
entry, press Copy
Entries, press the CHANGE key,
M
>
Phonebook
M
>
sort
Set the order in which entries
phonebook are listed:
>
highlight another entry, press
the ADD key. Repeat as
necessary, press the DONE
key.
list
M
>
Phonebook
>
M
>
Setup
>
Sorting > sort order
other features
38
feature
messages
For basic multimedia message features, see
page 13.
set picture When receiving a call from a
ID for
phonebook your phone or SIM card, the
entry
phone number stored on
feature
picture associated with that
number is displayed.
send text
message
M
>
Messages
>
>
Create
Create
>
SMS
/EMS
M
M
>
>
Phonebook > entry.
send
multimedia
message
M
>
Messages
Edit > Picture.
>
MMS
Note: The Picture option is not
available for entries stored in
SIM cards.
send quick
note
M
>
Messages
>
Quick Notes
set picture View your phonebook entries
ID view
send
Open a multimedia
as a text list, or with picture
caller ID photos:
multimedia template with
template preloaded media:
M > Phonebook > entry
.
M
>
Messages
>
Create
>
MMS Templates
M
>
Setup > View by > List View.
other features
39
feature
feature
read new
message
Read a new text or
multimedia message:
browser
messages
Read messages
received by your
browser:
Press the READ key when the
New Message notification
displays.
M
>
Messages Browser Msgs
>
info
services
Read messages from
subscription-based
services:
read old
messages
Read old messages:
M
>
Messages Inbox
>
M
>
Messages Info Services
>
Press
M
to perform various
send and
receive
vCard
Send a vCard by sending a
message with the vCard as
an attachment) You can also
receive a vCard from another
party as a message
operations on a message.
read sent
messages
Read messages that
you sent:
M
>
Messages Outbox
>
attachment. Save the
Sent messages are saved in
the Outbox
Save the message that you
are editing to the Draft folder
for later editing:
received vCard by opening
the message with the vCard
attachment.
.
edit old
draft
M
>
Messages
>
Create
>
MMS or
MMS Templates
>
Insert
>
vCard
M
>
Messages
>
Draft
other features
40
feature
scroll
chat
feature
Set the highlight bar to stop
or wrap around in the menu
lists:
start chat
M
M
>
>
Office Tools
New Chat
>
Chat
M
>
Settings
>
Initial Setup
receive
chat
request
Press the ACCEPT key or
the IGNORE key.
>
Scroll
ring
volume
keypad
volume
M
>
Settings
>
>
>
>
Ring Styles
Ring Volume
Ring Styles
Key Volume
> style Detail
Settings
> style Detail
end chat
During a chat session:
M
>
M
>
End Chat
clock view Display an analog or digital
clock in the home screen:
personalizing
feature
M
>
Personalize
>
Home Screen
>
Clock Set
language
Set menu language:
main menu Reorder items in your
M
>
Settings
>
Initial Setup
phone’s main menu:
>
Language
M
>
Personalize
>
Main Menu
>
Reorder
other features
41
feature
feature
menu view Display the main menu as
graphic icons or as a
shortcuts
Create a shortcut to a menu
item:
Highlight the menu item,
text-based list:
then press and hold
Use a shortcut:
M.
M
>
Personalize Main Menu
>
>
View
show/hide Show or hide menu feature
menu icons icons in the home screen:
Press
shortcut number.
M, then press the
master
reset
Reset all options except
unlock code, security code,
and lifetime timer:
M
>
Personalize
>
Home Screen
>
Home keys
>
Icons
change
Change the functions for the
home keys soft keys and navigation key
M
>
Settings
>
Initial Setup
in the home screen:
>
Master Reset
M
>
Personalize
>
Home Screen
Note: Before the master
reset, you need to input your
security code.
>
Home keys
other features
42
feature
feature
master
clear
To reset all options to their
factory settings and clear all
user entries (such as
downloaded wallpapers and
sounds):
master
clear
(continued)
M
>
Settings
>
Initial Setup
>
Master Clear
To clear all information, you
need to enter the Security Code
(000000).
Warning: This option erases
all information you have
entered (includingphonebook
entries) and content you
have downloaded. Once
you erase the information, it
cannot be recovered. All
options are reset back to
their factory settings, except
for the unlock code, security
code, and lifetime timer.
call times & costs
Network connection time is the elapsed
time from the moment you connect to your
service provider’s network to the moment
you end the call by pressing
P. This time
includes busy signals and ringing.
The amount of network connection time
that you track on your resettable timer
may not equal the amount of time for
which you are billed by your service
other features
43
provider. For billing information, contact
your service provider.
handsfree operation
Note: The use of wireless devices and their
accessories may be prohibited or restricted in
certain areas. Always obey the laws and
regulations on the use of these products.
feature
call times
Display call timers:
M
>
Recent Calls
>
Call Times
feature
in-call
timer
Display time during a
call:
speaker-
phone
Activate a connected
external speakerphone
during a call:
M
>
Settings
>
In Call Setup
>
In-Call Timer
Press the SPKR ON and SPKR OFF
keys to turn the
speakerphone on and off.
call cost
Display call cost
trackers:
M
>
Recent calls
>
Call Cost
auto
answer
Automatically answer
calls when connected
to a car kit or headset:
call cost
setup
Set a credit limit:
M
Setup
>
>
Settings
>
In-Call
M
>
Settings
>
Headset
Call Cost Setup
>
Auto Answer
other features
44
feature
network
feature
currency
converter
M
M
>
>
Office Tools
Exchange Rate
>
Calculator
network
settings
Display network
information and adjust
network settings:
Enter exchange rate, press
the OK key, enter amount, and
select
M
>
Convert Currency
>
.
M
>
Settings
>
Network
stop watch
M
>
Office Tools Stop Watch
Press the START key to start
counting the time, the STOP
key to stop counting the
time, and press RESET to reset
the stopwatch.
personal organizer
feature
set alarm
M
>
Office Tools Alarm Clock
>
turn off
alarm
When an alarm displays:
After Stop Watch is activated,
you can press SNAPSHOT to
keep track of elapsed time for
later reference. After you
stop the Stop Watch, view
elapsed time snapshots by
scrolling right or left through
snapshot 1, 2, 3, etc.
To turn off the alarm, press
the DISABLE key.
To set the alarm to ring later,
press the SNOOZE key.
calculator
M
>
Office Tools Calculator
>
other features
45
security
fun & games
feature
feature
SIM PIN
Lock or unlock the SIM card:
manage
pictures
Manage pictures and
animations:
M
>
Settings
>
Security SIM PIN
>
M
>
Multimedia
>
Pictures
Caution: If you enter an
incorrect PIN code three
times in a row, your SIM card
is disabled and your phone
manage
sounds
Manage ring tones and music
that you have downloaded or
composed:
displays SIM Blocked
Settings Security
Phone Lock
.
M
M
>
>
Multimedia
Web Access
>
Sounds
phone lock
M
>
>
>
start
browser
>
Start Browser
start
games
M
>
Games & Apps > game
Select to lock the phone right
now or enable/disable the
Automatic Lock
.
other features
46
troubleshooting
keypad does not respond
check here first
If your phone does not seem to work properly,
read this section first. If you still need help,
see page 50.
Question: My display is dark and the keypad
doesn’t respond. Why not?
Answer: The keypad could be automatically
locked. To check this, unlock your keypad by
alarm clock
pressing
If you do NOT want this feature enabled on
your phone, press
Key Lock to disable the auto keypad lock
M
and
*.
Question: Do I need to leave my phone
turned on to use the alarm clock?
M
>
Settings
>
Security
>
Auto
Answer: Yes. In order for your alarm clock to
function correctly, the phone must be turned
on.
function or change the timers associated with
it. If you disable this feature, you can still
manually lock and unlock the keypad by
pressing
press
M
and
P.
*. To illuminate the display,
M
or
troubleshooting
47
my phone’s screen flickers
when I take a photo
messages: “enter special
code,” “SIM locked—contact
service provider,” “subsidy
password”
Question: Why does my phone’s screen
flicker when I take a photo with my camera?
Answer: You might need to select an
alternate frequency for the Flicker setting. For
example, if Flicker is set to 50Hz, change it to
60Hz and try again to take a photo.
Question: What do these messages mean?
Answer: You might see this message if you
have an incorrect SIM card or if you have
incorrectly entered your code five times. You
will have to enter it correctly. Contact your
service provider, if necessary. You might need
to replace your SIM card.
Press
M
>
Multimedia
>
>
Camera, then press
M
>
Pictures Setup Flicker.
no signal or no service
Question: Why can’t I make a call? I always
see No signal
.
Answer: Make sure Band Setting is set to
900/1800 MHz or 850/1900 MHz. (The
required band setting is dependent on region.)
Press
M
>
Settings
>
Network
.
>
Band Selection
>
900/1800 or 850/1900
troubleshooting
48
phone won’t charge even
though charger is connected
Question: Why won’t my phone charge?
Answer: Make sure the charger is plugged
into the correct port.
Do not push
the charger
into the
white LED
indicator or
you could
damage the
phone
The following
illustration
shows the
correct way to
insert the
charger.
housing.
troubleshooting
49
service & repairs
If you have questions or need assistance,
we’re here to help.
Go to:
where you can select from a number of
customer care options. You can also contact
the Motorola Customer Support Center at
1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for
hearing impaired), or 1-800-461-4575
(Canada).
troubleshooting
50
Specific Absorption Rate Data
SAR Data
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC and by the Canadian regulatory
This model wireless phone meets the
government’s requirements for
exposure to radio waves.
authorities is 1.6 W/kg.1 Tests for SAR are conducted
using standard operating positions accepted by the
FCC and by Industry Canada with the phone
Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured not to
exceed limits for exposure to radio frequency (RF)
energy set by the Federal Communications
Commission (FCC) of the U.S. Government and by the
Canadian regulatory authorities. These limits are part
of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety
margin designed to assure the safety of all persons,
regardless of age or health.
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR level of the phone while operating can be
well below the maximum value. This is because the
phone is designed to operate at multiple power
levels so as to use only the power required to reach
the network. In general, the closer you are to a
wireless base station, the lower the power output.
Before a phone model is available for sale to the
public in the U.S. and Canada, it must be tested and
certified to the FCC and Industry Canada that it does
SAR Data
51
not exceed the limit established by each government
for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on
the body) reported to the FCC and available for
review by Industry Canada. The highest SAR value for
this model phone when tested for use at the ear is
1.05 W/kg, and when worn on the body, as described
in this user guide, is 0.45 W/kg. (Body-worn
measurements differ among phone models,
depending upon available accessories and regulatory
requirements).2
Telecommunications & Internet Association (CTIA)
Web site:
or the Canadian Wireless Telecommunications
Association (CWTA) Web site:
1. In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for
any variations in measurements.
While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the governmental requirements for safe
exposure. Please note that improvements to this
product model could cause differences in the SAR
value for later products; in all cases, products are
designed to be within the guidelines.
2. The SAR information includes the Motorola testing
protocol, assessment procedure, and measurement
uncertainty range for this product.
Additional information on Specific Absorption Rates
(SAR) can be found on the Cellular
SAR Data
52
Index
mute 32
place 12
quick dial 37
return call 31
speed dial 36
times 43
voicemail 34
call barring 37
password 24
camera 14
Pictures Menu 15
viewfinder 15
chat
A
C
active line 37
alarm
calculator 45
currency converter 45
call
set 45
turn off 45
alarm clock 45
answer call 12
1-touch dial 33
answer 12
conference 36
costs 43
diverting 36
DTMF 37
emergency 33
fixed dial 37
hold 32
insert special characters
35
international calls 33
make 12
B
battery
charge 11
extending battery life 9
install 10
end 41
receive request 41
start 41
clock
set 41
browser 46
Index
53
codes
security 24
unlock 24
conference call 36
currency converter 45
menu
icons
show or hide 42
indicator 17
main 5
options 5
settings 6
icons 42
language 41
menu view 42
reorder menu options
41
H
headset
auto answer 44
home screen 17
home keys
change 42
D
date
time & date
set 11
divert call 36
DTMF 37
L
language
set 41
lock
phone 46
lock & unlock
phone 25
SIM card 46
scroll 41
shortcut 42
view
F
fixed dial 37
set 42
message
browser 40
draft 40
G
M
games 46
main menu 5
master clear 43
master reset 42
info services 40
Index
54
multimedia 13
read 40
multimedia
pictures 46
sounds 46
mute call 32
number
attach 36
view 12
power on/off 12
phonebook
copy entry 38
search 38
set picture ID 39
set picture ID view 39
sort 38
receive 14
send 13, 39
template 39
vCard 40
quick note 39
text
read 40
send 39
MMS
message
send 39
template 39
MMS message
defined 13
read 40
receive 14
send 13
N
network
settings 45
P
picture ID 39
set view 39
pictures 46
password
call barring 24
SIM PIN 24
phone
illustration 1
line
power on/off 12
Q
quick dial 37
quick note 39
change 37
lock 25, 46
vCard 40
Index
55
time & date
set 11
R
ring volume 41
U
S
unlock code 24
scroll
set 41
V
security code 24
settings menu 6
shortcuts 42
SIM card 9, 46
install 9
SIM PIN
password 24
sounds 46
vCard
send 40
volume
ring 41
W
web 46
speakerphone 44
speed dial 36
stop watch 45
T
text message
send 39
Index
56
Important Safety and
Legal Information
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual Number: 6809497A59-A
A-2
Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Exposure To Radio Frequency (RF) Energy. . . . . . . . . . . . . . .A- 4
Operational Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 4
RF Energy Interference/Compatibility . . . . . . . . . . . . . . . . . .A- 5
Driving Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 6
Operational Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 6
Choking Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 7
Glass Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 7
Seizures/Blackouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 8
Caution About High Volume Usage. . . . . . . . . . . . . . . . . . . .A- 8
Repetitive Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A- 8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Hearing Aid Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . A-13
WHO Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-14
Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . A-15
Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . A-16
Contents
A-3
Safety and General Information
Safety Information
This section contains important information on the safe and
the relevant standards, always follow these instructions and
precautions.
efficient operation of your mobile device. Read this
information before using your mobile device.
*
External Antenna Care
If your mobile device has an external antenna, use only a
Motorola-supplied or approved replacement antenna. Use of
unauthorized antennas, modifications, or attachments could
damage the mobile device and/or may result in your device not
complying with local regulatory requirements in your country.
Exposure To Radio Frequency (RF)
Energy
Your mobile device contains a transmitter and receiver. When it is
ON, it receives and transmits RF energy. When you communicate
with your mobile device, the system handling your call controls the
power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local
regulatory requirements in your country concerning exposure of
human beings to RF energy.
DO NOT hold the external antenna when the mobile device is IN
USE. Holding the external antenna affects call quality and may
cause the mobile device to operate at a higher power level than
needed.
Product Operation
When placing or receiving a phone call, hold your mobile device
Operational Precautions
just like you would a landline phone.
For optimal mobile device performance and to be sure that human
exposure to RF energy does not exceed the guidelines set forth in
If you wear the mobile device on your body, always place the
mobile device in a Motorola-supplied or approved clip, holder,
holster, case, or body harness. If you do not use a body-worn
accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your
body when transmitting.
*
The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2006.
Safety Information
A-4
When using any data feature of the mobile device, with or without
an accessory cable, position the mobile device and its antenna at
least 2.5 centimeters (1 inch) from your body.
In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Using accessories not supplied or approved by Motorola may
cause your mobile device to exceed RF energy exposure
guidelines. For a list of Motorola-supplied or approved
Pacemakers
If you have a pacemaker, consult your physician before using this
device.
accessories, visit our website at www.motorola.com
.
Persons with pacemakers should observe the following
precautions:
RF Energy Interference/Compatibility
•
ALWAYS keep the mobile device more than
20 centimeters (8 inches) from your pacemaker when the
mobile device is turned ON.
Nearly every electronic device is subject to RF energy interference
from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some
circumstances your mobile device may cause interference with
other devices.
•
•
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the pacemaker to minimize the
potential for interference.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
•
Turn OFF the mobile device immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital mobile devices may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer or physician to discuss alternatives.
Follow Instructions to Avoid Interference
Problems
Turn off your mobile device in any location where posted notices
instruct you to do so. These locations include hospitals or health
care facilities that may be using equipment that is sensitive to
external RF energy.
Safety Information
A-5
Other Medical Devices
If you use any other personal medical device, consult your
physician or the manufacturer of your device to determine if it is
adequately shielded from RF energy.
Operational Warnings
Obey all posted signs when using mobile devices in public areas,
such as health care facilities or blasting areas.
Automobile Air Bags
Do not place a mobile device in the air bag deployment area.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the
area where you drive. Always obey them.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust,
or metal powders.
When using your mobile device while driving, please:
•
Give full attention to driving and to the road. Using a
mobile device may be distracting. Discontinue a call if you
can’t concentrate on driving.
•
•
Use handsfree operation, if available.
When you are in such an area, turn off your mobile device, and do
not remove, install, or charge batteries. In such areas, sparks can
occur and cause an explosion or fire.
Pull off the road and park before making or answering a
call if driving conditions so require.
Responsible driving practices can be found in the “Smart Practices
While Driving” section at the end of this guide and/or at the
Damaged Products
If your mobile device or battery has been submerged in water,
punctured, or subjected to a severe fall, do not use it until you take
it to a Motorola Authorized Service Center. Do not attempt to dry it
with an external heat source, such as a microwave oven.
Motorola website: www.motorola.com/callsmart
.
Safety Information
A-6
Batteries and Chargers
Symbol
Definition
If jewelry, keys, beaded chains, or other conductive
materials touch exposed battery terminals, this
could complete an electrical circuit (short circuit),
become very hot, and could cause damage or
injury. Be careful when handling a charged battery,
particularly when placing it inside a pocket, purse, or other
container with metal objects. Use only Motorola Original
batteries and chargers.
Do not throw your battery or mobile device
in the trash.
Your mobile device contains an internal
lithium ion battery.
Li Ion BATT
032378o
Do not let your battery, charger, or mobile
device get wet.
Caution: To avoid risk of personal injury, do not dispose of your
Listening at full volume to music or voice
through a headset may damage your
hearing.
battery in a fire.
Your battery, charger, or mobile device may contain symbols,
defined as follows:
Choking Hazards
Symbol
Definition
032374o
Important safety information follows.
Your mobile device or its accessories may include detachable
parts, which may present a choking hazard to small children. Keep
your mobile device and its accessories away from small children.
Do not dispose of your battery or mobile
device in a fire.
Glass Parts
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities
for more information.
Some parts of your mobile device may be made of glass. This glass
could break if the product is dropped on a hard surface or receives
a substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your mobile device until the glass is replaced
by a qualified service center.
032375o
Safety Information
A-7
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts
when exposed to flashing lights, such as when playing video
games. These may occur even if a person has never had a previous
seizure or blackout.
Repetitive Motion
When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult with your
physician before playing video games or enabling a flashing-lights
feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. It is always
a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop
use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a
headset may damage your hearing.
Safety Information
A-8
Motorola Limited Warranty for the United States and
Canada
Warranty
Products and Accessories
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants
its telephones, pagers, messaging devices, and consumer and
professional two-way radios (excluding commercial, government
or industrial radios) that operate via Family Radio Service or
General Mobile Radio Service, Motorola-branded or certified
accessories sold for use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”) to be free from
defects in materials and workmanship under normal consumer
usage for the period(s) outlined below. This limited warranty is a
consumer's exclusive remedy, and applies as follows to new
Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied
by this written warranty:
Products Covered
Length of Coverage
Products and
One (1) year from the date of
purchase by the first consumer
purchaser of the product unless
otherwise provided for below.
Accessories as
defined above, unless
otherwise provided for
below.
Decorative
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Accessories and
Cases. Decorative
covers, bezels,
PhoneWrap™ covers
and cases.
Monaural Headsets.
Ear buds and boom
headsets that transmit
mono sound through a
wired connection.
Limited lifetime warranty for the
lifetime of ownership by the first
consumer purchaser of the product.
Warranty
A-9
Use of Non-Motorola Products and Accessories. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Products Covered
Length of Coverage
Consumer and
Professional
Two-Way Radio
Accessories.
Ninety (90) days from the date of
purchase by the first consumer
purchaser of the product.
Unauthorized Service or Modification. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are
excluded from coverage.
Products and
Accessories that are
Repaired or
The balance of the original
warranty or for ninety (90) days
from the date returned to the
consumer, whichever is longer.
Replaced.
Altered Products. Products or Accessories with (a) serial
numbers or date tags that have been removed, altered or
obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or
non-Motorola housings, or parts, are excluded from coverage.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and
replacement of parts due to normal wear and tear are excluded
from coverage.
Communication Services. Defects, damages, or the failure of
Products, Accessories or Software due to any communication
service or signal you may subscribe to or use with the Products
Accessories or Software is excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below
80% of their rated capacity and batteries that leak are covered by
this limited warranty.
Abuse & Misuse. Defects or damage that result from:
Software
(a) improper operation, storage, misuse or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand,
dirt or the like, extreme heat, or food; (c) use of the Products or
Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which
are not the fault of Motorola, are excluded from coverage.
Products Covered
Length of Coverage
Software. Applies only to physical Ninety (90) days from
defects in the media that embodies the date of purchase.
the copy of the software (e.g.
CD-ROM, or floppy disk).
Warranty
A-10
Exclusions
How to Obtain Warranty Service or
Other Information
Software Embodied in Physical Media. No warranty is made
that the software will meet your requirements or will work in
combination with any hardware or software applications provided
by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software
products will be corrected.
USA
Phones
1-800-331-6456
Pagers
1-800-548-9954
Software NOT Embodied in Physical Media. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided “as is” and without warranty.
Two-Way Radios and Messaging Devices
1-800-353-2729
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is
not transferable.
Canada
TTY
All Products
1-800-461-4575
1-888-390-6456
For Accessories and Software, please call the telephone
number designated above for the product with which they are
used.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund
the purchase price of any Products, Accessories or Software that
does not conform to this warranty. We may use functionally
equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to
your Product, Accessory or Software, including but not limited to
personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software and applications please create a
back up prior to requesting service.
You will receive instructions on how to ship the Products,
Accessories or Software, at your expense, to a Motorola
Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
Warranty
A-11
Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or
exercise of the exclusive rights reserved for Motorola, is
permitted.
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE
REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS
EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF
THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF
INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS,
ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or
exclusion of incidental or consequential damages, or
limitation on the length of an implied warranty, so the
above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or from one
jurisdiction to another.
Warranty
A-12
Hearing Aid Compatibility with Mobile Phones
Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with
hearing aids. If the box for your particular model has “Rated for
Hearing Aids” printed on it, the following explanation applies.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are
likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing devices
have telecoils in them.)
When some mobile phones are used near some hearing devices
(hearing aids and cochlear implants), users may detect a buzzing,
humming, or whining noise. Some hearing devices are more
immune than others to this interference noise, and phones also
vary in the amount of interference they generate.
Hearing devices may also be measured for immunity to this type of
interference. Your hearing device manufacturer or hearing health
professional may help you find results for your hearing device. The
more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
The wireless telephone industry has developed ratings for some of
their mobile phones, to assist hearing device users in finding
phones that may be compatible with their hearing devices. Not all
phones have been rated. Phones that are rated have the rating on
their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the
user’s hearing device and hearing loss. If your hearing device
happens to be vulnerable to interference, you may not be able to
use a rated phone successfully. Trying out the phone with your
hearing device is the best way to evaluate it for your personal
needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and
are likely to generate less interference to hearing devices than
phones that are not labeled. M4 is the better/higher of the two
ratings.
Hearing Aid Compatibility
A-13
Information from the World Health Organization
WHO Information
Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf
Product Registration
Product Registration
Online Product Registration:
Product registration is an important step toward enjoying your new
Motorola product. Registering helps us facilitate warranty service,
and permits us to contact you should your product require an
update or other service. Registration is for U.S. residents only and
is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For
warranty service of your Motorola Personal Communications
Product you will need to provide a copy of your dated sales receipt
to confirm warranty status.
Thank you for choosing a Motorola product.
WHO Information
A-14
Export Law Assurances
Export Law Assurances
This product is controlled under the export regulations of the
United States of America and Canada. The Governments of the
United States of America and Canada may restrict the exportation
or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the
Canadian Department of Foreign Affairs and International Trade.
Wireless: The New Recyclable
Wireless: The New Recyclable
Your wireless phone can be recycled. Recycling your wireless
phone reduces the amount of waste disposed in landfills and
allows recycled materials to be incorporated into new products.
The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their phones and
have taken steps to promote the collection and environmentally
sound recycling of end-of-life wireless devices.
As a wireless phone user, you have an important role in ensuring
that this phone is recycled properly. When it comes time to give
this phone up or trade it in for a new one, please remember that
the phone, the charger, and many of its accessories can be
recycled. It's easy. To learn more about CTIA's Recycling Program
for Used Wireless Devices, please visit us at
phones/whyrecycle.html
Export Law Assurances
A-15
Smart Practices While Driving
Smart Practices While Driving
SM
Drive Safe, Call Smart
•
Position your mobile device within easy reach. Be
able to access your mobile device without removing your
eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voice mail answer
it for you.
Check the laws and regulations on the use of mobile
devices and their accessories in the areas where you drive.
Always obey them. The use of these devices may be
prohibited or restricted in certain areas. Contact
•
•
•
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
Your mobile device lets you communicate by voice and
data—almost anywhere, anytime, wherever wireless service is
available and safe conditions allow. When driving a car, driving is
your first responsibility. If you choose to use your mobile device
while driving, remember the following tips:
Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or going through your
address book takes attention away from your primary
responsibility—driving safely.
•
Get to know your Motorola mobile device and its
features such as speed dial and redial. If available,
these features help you to place your call without taking
your attention off the road.
Dial sensibly and assess the traffic; if possible,
place calls when your car is not moving or before
pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your
mirrors, then continue.
•
When available, use a handsfree device. If possible,
add an additional layer of convenience to your mobile
™
device with one of the many Motorola Original
handsfree accessories available today.
•
Do not engage in stressful or emotional
conversations that may be distracting. Make people
you are talking with aware you are driving and suspend
conversations that can divert your attention away from
the road.
Smart Practices While Driving
A-16
•
•
Use your mobile device to call for help. Dial 911 or
other local emergency number in the case of fire, traffic
accident, or medical emergencies.*
Use your mobile device to help others in
emergencies. If you see an auto accident, crime in
progress, or other serious emergency where lives are in
danger, call 911 or other local emergency number, as you
would want others to do for you.*
•
Call roadside assistance or a special
non-emergency wireless assistance number when
necessary. If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you
know to be stolen, call roadside assistance or other
special non-emergency wireless number.*
*
Wherever wireless phone service is available.
Smart Practices While Driving
A-17
A-18
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