MOTOROLA
MILESTONE™
Getting Started Guide
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Congratulations
TM
MOTOROLA MILESTONE
MOTOROLA MILESTONETM gives you a premium
browsing and messaging experience with the very
latest from GoogleTM, all in the thinnest touch
QWERTY slider around.
•
Browsing. Get more from the web, with a huge
screen and full HTML. Search, browse, everything
you want to do, all made easier.
•
•
Organisation. Unify your work and personal life
with calendar, email and contacts.
Maps, entertainment and more. The latest
technology and apps. Google MapsTM mapping
service to find your way. YouTubeTM to stay
entertained. Easy access to Google and thousands
of Android applications to expand your world.
Caution: Before assembling, charging or using your
phone for the first time, please read the important
legal and safety information packaged with your
phone. Once your phone is up and running, press
Menu
> Settings > About phone > Safety
information to read the full information.
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More information
On your phone—Press Home
> Help Centre.
On your computer—Go to www.motorola.com/
support.
Whether you want to read, watch or play, we can help.
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Your phone
the important keys & connectors
Power Key
Press to put the
display to sleep,
or hold to turn off.
3.5 mm Headset Jack
Volume Keys
Micro USB
Connector
Charge or
Touchscreen
connect to PC.
Home Key
Press to return
to the home
screen.
Messaging
Market
Maps
Menu Key
Press to open
menu options.
Camera Key
Phone
Contacts
Browser
Back Key
Press to go
back.
Search Key
Press for text
search.
Microphone
Tip: You can tap, tap & hold and scroll to navigate the
touchscreen. You can also use the Menu, Home,
Search and Back keys. For more, see “Touch tips” on
page 9.
Your phone
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When you open or turn your phone,
the screen adjusts for you.
Scroll &
Select
Shift
Search
Press for
Delete
text search.
Return
Space
Alternate
Menu
Note: Your phone might look a little different.
4
Your phone
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Contents
Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Let’s go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Touchscreen & keys . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
6
9
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Manage media content . . . . . . . . . . . . . . . . . . . . . . . . 19
BluetoothTM wireless . . . . . . . . . . . . . . . . . . . . . . . . . 21
Apps for all . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Manage your life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Personalise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Lock your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . 41
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Let’s go
let’s get you up and running
Assemble & charge
1 cover off
2 SIM in
3 microSD in
4 battery in
(already done)
5 cover on
6 charge up
3H
Caution: Please read “Battery Use & Safety” on
page 41.
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Let’s go
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Turn it on & off
To turn on your phone, press and
hold Power
phone).
(on top of the
To turn off your phone, press and
hold Power
, then tap Power
off.
Set up & go
The first time you turn on your phone, a setup wizard
™
guides you through signing in to your existing Google
account. If you don’t have a Google account, you can
create one using the wizard.
Note: To ensure that certain key features work on your
phone, be sure to enter the date and time.
Tip: Remember to write down your username and
password and keep them in a safe place.
Make & answer calls
To make a call, tap
then tap
Phone, enter a number,
.
To answer a call, drag
To end a call, tap End.
To ignore a call, drag
to the right.
to the left.
Let’s go
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Wi-Fi connect
If you want to use a Wi-Fi computer network for even
faster Internet access, press Menu
> Settings
> Wireless & networks > Wi-Fi settings.
Cool content & more
Browse and download thousands of the coolest apps
on the planet from the Market. Learn more about
downloading new apps with “Market” on page 24.
Your phone comes with a microSD memory card
installed—you can fill it with photos, videos and music
from your computer.
Getting updates
Note: This is a network- and subscription-dependent
feature.
Your network operator may periodically send
over-the-air software updates. To check that your
phone includes the latest software to receive updates,
update.
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Touchscreen & keys
a few essentials
Touch tips
Here are some tips on how to navigate around your
phone.
Tap
To choose an
icon or option,
tap it.
Phone
Contacts
Browser
Maps
Tap & hold
To open special options, tap
and hold an icon or other
item. Try it: On the home
J
John Wright
L
screen, tap
then tap and hold a contact to
open options.
Contacts,
Lee Morris
M
R
Jenny Jenkins
Rebecca Heaton
Will Hammond
W
Touchscreen & keys
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Drag
To scroll through a list or
move slowly, drag across
the touchscreen. Try it:
On the home screen, tap
Contacts, then drag
your Contacts list up or
down.
J
John Wright
Lee Mo
L
M
R
Mick W
Tip: When you drag or
flick a list, a scroll bar
appears on the right.
Drag the scroll bar to
move the list to a letter
A - Z.
Rebecca Heaton
Will Hammond
W
Flick
To scroll through a list or move quickly, flick across the
touchscreen (drag quickly and release).
Tip: When you flick a long list, tap the screen to stop it
from scrolling.
Zoom
You can zoom in for a closer look when you view maps
or webpages on your phone. To zoom in, double-tap
the screen, or tap the screen with two fingers and
then slide them apart. To zoom out, double tap the
screen again, or drag your fingers together.
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Touchscreen & keys
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My Sign
Draw on your screen to get to your favorite apps. To
open My Sign, tap the My Sign icon on the home
screen or in the Applications tab.
Draw the sign for the action
you want. For example,
draw a “V” to go to
voicemail.
To see which actions are
already assigned to signs,
press Menu
> List
gestures. You’ll also see
several signs that are
unassigned.
To assign an action to a
Call Voicemail
*86
sign, press Menu
, tap
the unassigned sign, then
tap an app from the list.
Sleep & wake up
To save your battery, prevent
accidental taps or when you want
to clean your touchscreen, put the
touchscreen to sleep by quickly
pressing Power
the touchscreen, just press Power
the slider.
. To wake up
again or open
Touchscreen & keys
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To change how long your phone waits before the
screen goes to sleep automatically,
press Menu
> Settings > Sound & display
> Screen timeout.
Spin the screen
The touchscreen can rotate 90 degrees to stay the
right way up when you rotate your phone:
Find it: Menu
> Settings > Sound & display
> Orientation
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Touchscreen & keys
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Home screen
quick access to the things you need most
The home screen gives you all your latest information
in one place. It’s what you see when you turn on the
phone or press Home
this:
from a menu. It looks like
Status Indicators
Status Bar
Flick or drag this bar down
to check notifications.
Messaging
Market
Shortcuts
Tap to open.
Phone
Contacts
Browser
Maps
AppTray
Drag up to see
all your apps.
Home screen
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The home screen extends beyond what you see on
the screen to give you more room for adding
shortcuts, widgets and more. Flick the home screen
left and right to see more panels.
Messaging
Phone
Market
Maps
Contacts
Browser
Tip: Find out how to customise your home screen
in “Personalise” on page 36.
Widgets
On your home screen, add a widget such as a clock,
music player or a calendar that shows upcoming
appointments.
To open a widget, tap it. To add widgets,
press Menu
> Add > Widgets.
Note: If you install apps from Android Market that
have widgets, those widgets appear on the home
screen.
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Home screen
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Shortcuts
The shortcut icons at the bottom of your home screen
are the first apps on your home screen.
You can add more shortcuts to the home screen.
Simply open the Applications tab and drag the apps
you want to the home screen. Alternatively, press
Menu
> Add > Shortcuts.
Applications tab
All the apps on your phone,
including the apps that
came with your phone and
the ones you download and
install, are listed in
alphabetical order in your
Applications tab.
Messaging
Market
To open the Applications
tab, tap
and drag up.
Phone status & notifications
The status bar at the top of the screen contains icons
that tell you about messages and your phone's status.
To view your notifications, tap the status bar and drag
it down.
Home screen
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Calls
it’s good to talk
In-call options
During a call, tap Bluetooth to use Bluetooth, or tap
Hold to put the call on hold.
Tip: You can press Home
active call display. To reopen it, tap
or Back
to hide the
Phone > Return
to call in progress.
Emergency calls
Note: Your service provider programmes one or more
emergency phone numbers (such as 999 or 112) that
you can call under any circumstances, even when your
phone is locked. Emergency numbers vary by country.
Your pre-programmed emergency number(s) may not
work in all locations and sometimes it may not be
possible to place an emergency call due to network,
environmental or interference issues.
1 Press Home
>
Phone (if your phone is
locked, tap Emergency call).
2 Enter the emergency number.
3 Tap
to call the emergency number.
Note: Your mobile device can use AGPS satellite
signals to help emergency services find you (“GPS &
AGPS” on page 46).
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Calls
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Web
Experience the Internet with your mobile phone. Go
online without any limits—simply, quickly and
anywhere. For the best and most affordable mobile
browsing experience sign up to an appropriate data
tariff for fast browsing and full cost control.
Find it: Home
>
Browser
Connection
Over the air
or via Wi-Fi.
Links
Tap to open.
Web Address
To enter a URL, tap
the URL entry bar at
the top of the screen
to activate it.
Drag or flick to
scroll.
Press to display
options.
Note: If you can’t connect, contact your service
provider.
Web
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Connect
Your phone uses the mobile phone network (over the
air) to automatically connect to the web.
Note: Your service provider may charge you to surf the
web or download data.
To use a wireless network, press Menu
> Settings
> Wireless & networks. Tap Wi-Fi to turn it on and tap
Wi-Fi settings to search for nearby wireless networks.
Tap a network to connect.
Select web links
When you tap a link,
your phone outlines it
and goes to that
page. If you tap and
hold the link, your
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phone displays options like Open in new window or
Bookmark link.
18
Web
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Manage media content
bridge your digital world
Manage, sync & backup phone content
Motorola Media Link (MML) and Moto Phone Portal
bridge your digital world by connecting your phone,
computer and the web, so you can manage the media
on your phone and back up your media to your
computer. The Moto Phone Portal lets you access your
phone from any Wi-Fi-enabled computer. You can edit,
customise and back up contacts and share your
phone’s content, all whilst you're on the move.
If your phone came with an MML CD, insert it into
your computer now to start the installation wizard
automatically. Alternatively, you can download MML:
ensure that your location is correctly selected and click
on the “Download now” link. When installation is
complete, the MML icon appears on your computer’s
desktop.
To use MML:
1 With a memory card inserted in your phone and
your phone showing the home screen, connect a
Motorola micro USB data cable from your phone’s
micro USB port to a USB port on your computer.
Your phone should display
in the status bar.
Manage media content
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Note: Make sure that you connect the phone to a
high power USB port. Typically, these are located
directly on your computer.
2 When you see the MML screen, select the
appropriate tab to manage Photos, Videos or Music.
Safeguard your phone’s important information by using
the Synch button or simply drag and drop content from
your phone to your computer. For more information on
MML features and support, visit
Moto Phone Portal
The Moto Phone Portal is a phone-resident application
that allows you to use a browser on a Wi-Fi-enabled
computer as a window into your phone. To use Moto
Phone Portal, you must connect your phone to the
Wi-Fi network that your computer uses.
Once your phone is connected to the Wi-Fi network,
press Home
>
>
Phone Portal
> Connect with Wi-Fi and follow the on-screen
instructions. On your Wi-Fi-enabled computer, enter
the URL provided by the Moto Phone Portal.
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BluetoothTM wireless
lose the wires and go wireless
Quick start: Bluetooth wireless
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
Turn Bluetooth power on or off
Find it: Menu
> Settings > Wireless & networks
> Bluetooth
Note: To extend battery life, turn Bluetooth power off
when not in use.
Connect new devices
Note: This feature requires an optional accessory.
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 22.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
2 Press Menu
> Settings > Wireless & networks.
TM
Bluetooth wireless
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3 Tap Bluetooth to turn on and scan. If Bluetooth is
already on, tap Bluetooth settings > Scan for
devices to search for Bluetooth devices.
4 Your phone lists the devices it finds within range.
Tap a device to connect.
5 If necessary, tap OK or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator C
appears in the status bar.
Note: The use of wireless phones while driving may
cause distraction. Discontinue a call if you cannot
concentrate on driving. Additionally, the use of
wireless devices and their accessories may be
prohibited or restricted in certain areas. Always obey
the laws and regulations on the use of these products.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, tap the device name in the Bluetooth devices
list.
TM
22
Bluetooth wireless
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Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, tap and hold the device name in the device list,
then press Menu
> Disconnect.
Edit properties
Press Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name
and tap OK.
TM
Bluetooth wireless
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Apps for all
get the app you want
Market
Find it: Home
>
Market
Get all the fun games and cool apps you want! Market
provides you with access to software developers
everywhere, so you can find the app you want. If you
need help or have questions about Market, press
Menu
> Help.
Browse & install apps
Scroll to and tap the app you want to install. Then, tap
Install (if the app is free) or Buy.
Warning: If an app you are downloading requires
access to your data or control of functions on your
phone, you’ll be asked to give your permission. After
you select Install, the app will download. After you
select Buy, you may be asked to sign in to an
additional GoogleTM account. Sign in and select Buy
now to proceed. Follow the on-screen instructions. To
see the download progress, open the notifications
window.
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Apps for all
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Manage & restore apps
To view downloads in progress, from Market press
Menu
> Downloads. Progress is shown at the top
of the screen.
To view your downloaded apps, from Market press
Menu
> Downloads. Tap the app to open the
details screen—from here you can review, uninstall
and more.
To reinstall any downloaded items, press
Home
>
Market. All previously installed apps
are listed and available for download.
Apps for all
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Manage your life
stay on top of things
What can you manage?
Email, contacts and calendar on your phone give you
access to the same personal information that you add,
view and edit on your computer using MicrosoftTM
OutlookTM
You can:
.
•
•
•
View GoogleTM and Exchange contacts in one list.
Schedule and respond to meeting requests.
Access your company directory.
For more information, see “Synchronise with
Microsoft™ Office Outlook™” on page 31.
Google Mail
Create a new email
Find it: Home
>
>
Google Mail
>
Menu > Compose
Enter the recipient's email address and message, then
tap Send.
Tip: Press Menu
for options like Attach or Add Cc/
Bcc.
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Tips
•
•
To search for messages, tap Menu
> Search.
To set new email notifications, such as having a
special sound play when you receive a message,
tap Menu
> Settings > Email notifications, then
select the ringtone and vibrate options.
•
To label an email thread, tap and hold a message,
then tap Change labels.
Manage your life
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Shortcuts
inbox
Refresh list
Compose new
Press Menu
Press Menu
Press Enter.
+ U.
+ C.
Open
conversation
Archive
Press Menu
+ Y.
conversation
Jump to top of
list
Press Alternate
+
up.
Jump to end of
list
Press Alternate
down.
+
Page up
Press Shift
+ spacebar.
Page down
Press spacebar.
Email
Set up an account
Find it: Home
>
>
Email
The email setup wizard will guide you through setting
up your email account.
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Create a new email
Find it: Home
>
>
Email >
Menu
> Compose
Enter the recipient's email address and message, then
tap Send.
Tip: Press Menu
for options like Attach or Add Cc/
Bcc.
Manage your life
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Calendar
Find it: Home
>
>
Calendar
View your calendar in
different ways:
September 2009
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Press Menu
>
Agenda, Day or Week.
When you highlight an
event in the day and
week views, more
details appear.
30
7
1
2
3
4
5
6
8
9
10 11 12 13
Add calendar events
14 15 16 17 18 19 20
21 22 23 24 25 26 27
From any calendar
view, press Menu
> New event. Enter
event details and tap
Done.
28 29 30
1
8
2
3
4
Manage calendar
events
5
6
7
9
10 11
To edit an event, tap
and hold the event,
then tap Edit event. Edit event details, then when
you’re done, tap Done.
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Google data synchronisation
Find it: Menu
> Settings > Accounts & sync
The Google apps on your phone give you access to the
same personal information (emails, events and
contacts) that you have on a computer using Google
Mail, Calendar and Contacts. It’s easy to synchronise
the Google apps information you want to keep
up-to-date.
Select apps to synchronise
1 Tap Background data.
Tip: To save battery power do not tap Background
data.
2 Tap Add account to add the apps you want to
synchronise, like Google, Facebook or Corporate.
™
Synchronise with Microsoft Office
Outlook™
If you use MicrosoftTM Office OutlookTM on your work
computer, your phone can synchronise emails and
events with your MicrosoftTM Exchange server.
Find it: Menu
> Settings > Accounts & sync > Add
account > Corporate
1 Enter your username ([email protected]),
password, email address and server details
including domain name and security type (server
Manage your life
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address is the same URL you use to access your
company’s email using the web on your computer).
Note: Contact your business IT department for
server details.
2 Tap Next.
3 Set up your sync options: select email, contacts or
calendar.
4 Tap Save & Sync.
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Contacts
contacts like you’ve never had before
Find it: Home
>
Contacts
Phone
J
Call log
Contacts
Favourites
Displaying 5 contacts
Jenny Jenkins
L
Contacts List
Leo Heaton
Mick West
Tap to view contact
information. Tap &
hold to edit, delete
and more.
M
R
Rick Walters
Will Morris
Menu Options
Press Menu
edit sync groups or
to add/import new
contacts.
to
W
Tip: To search the list, simply open your phone and
type a name.
Contacts
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Tips & tricks
a few handy hints
To...
Return to the home Press Home
.
screen
See recently dialled Press Home
numbers
>
Phone > Call log.
Search
Press Search
.
Turn sound on/off
Press and hold
Power
> Silent mode.
Go to the top/
bottom of a list
Press Alternate
Scroll up/down.
>
Scroll list up/down Press Shift
> Scroll
up/down.
Battery tips
Your phone gives you a lot of information at high speed
in a large display. That takes a lot of power. To save
battery life between charges, you could reduce:
•
recording or watching videos, listening to music or
taking pictures
34
Tips & tricks
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•
•
•
GPS, Wi-Fi and BluetoothTM use: Menu
> Settings > Wireless & networks > Bluetooth
automatic applications synchronisation: Menu
> Settings > Accounts & sync
network searching: If you are out of coverage, to
prevent your phone from looking for networks,
press Menu
> Settings > Wireless & networks
> Flight mode
•
•
display brightness: Press Menu
> Sound & display > Brightness > (dimmer setting)
display timeout delay: Press Menu > Settings
> Settings
> Sound & display > Screen timeout > (shorter
setting)
Tips & tricks
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Personalise
add your personal touch
Create widgets
1 Find an empty spot on your home screen where you
want to add a widget. You can flick left or right to
open other panels on your home screen.
2 Tap and hold the empty spot until you see the Add
to Home screen menu.
3 Tap Widgets.
4 Tap the type of widget. If necessary, enter the
widget settings.
You can customise some widgets. Tap a widget to
open it, then press Menu
.
To move a widget, tap and hold it, then drag the
widget where you want it.
Change your shortcuts
The shortcut icons at the bottom of your home screen
are the most frequently used apps in your Applications
tab. To change these shortcuts, drag the menu icon
from the main menu to the home screen.
36
Personalise
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Ringtones
Personalise your ringtones:
Find it: Menu
> Settings > Sound & display
> Phone ringtone or Notification ringtone
Sounds & display settings
To set sounds and display settings such as media
volume, keypad touch tones and the display
orientation, press Menu
> Settings
> Sound & display.
Quick launch shortcuts
To set keyboard shortcuts to launch your favourite app,
press Menu
> Settings > Applications
> Quick launch.
Date & time
Set date, time, time zone and formats:
Find it: Menu > Settings > Date & time
Language & region
Set menu language and region:
Find it: Menu
> Settings > Language & keyboard
> Select locale
Personalise
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Lock your phone
help keep your phone safe
You have lots of ways to
keep your phone safe:
For more information
about locking your screen
or SIM, press
Home
> Help Centre,
or view the User’s Guide
online at:
support.
Lock & unlock
To lock the screen/phone:
•
Let the screen time out
(don’t press anything).
•
Quickly press Power
.
To unlock the screen/phone:
•
Press Menu
display the lock screen.
Press Menu to wake up the screen—if you’ve
or quickly press Power
on to
•
set a lock pattern or passcode, you'll be asked to
enter it.
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Lock your phone
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More lock options
Find it: Menu
> Settings > Location & security
Lock your phone
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Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 6), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
the data on your phone, press Menu
> Settings
> Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
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Troubleshooting
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Safety, Regulatory & Legal
Battery Use & Safety
Battery Use
&
Safety
Important: Handle and store batteries properly to avoid injury or damage.
Most battery issues arise from improper handling of batteries, and particularly from
the continued use of damaged batteries.
DON’Ts
•
Don’t disassemble, crush, puncture, shred or otherwise attempt to
change the form of your battery.
•
Don’t let the phone or battery come in contact with water. Water can get
into the phone’s circuits, leading to corrosion. If the phone and/or battery get
wet, have them checked by your operator or contact Motorola, even if they
appear to be working properly.
•
•
Don’t allow the battery to touch metal objects. If metal objects, such as
jewellery, stay in prolonged contact with the battery contact points, the battery
could become very hot.
Don’t place your battery near a heat source. Excessive heat can damage the
phone or the battery. High temperatures can cause the battery to swell, leak or
malfunction. Therefore:
•
•
Do not dry a wet or damp battery with an appliance or heat source, such as a
hair dryer or microwave oven.
Avoid leaving your phone in your car in high temperatures.
DOs
•
•
Do avoid dropping the battery or phone. Dropping these items, especially on
a hard surface, can potentially cause damage.
Do contact your service provider or Motorola if your phone or battery
has been damaged from dropping or high temperatures.
Important: Use Motorola Original products for quality assurance and
safeguards. To help consumers to identify authentic Motorola batteries from
non-original or counterfeit batteries (that may not have adequate safety protection),
Motorola provides holograms on its batteries. Consumers should confirm that any
battery they purchase has a “Motorola Original” hologram.
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Motorola recommends you always use Motorola-branded batteries and
chargers. Motorola mobile devices are designed to work with Motorola batteries.
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;
•
•
•
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorised service centre.
Important: Motorola’s warranty does not cover damage to the phone caused by
non-Motorola batteries and/or chargers.
Warning: Use of a non-Motorola battery or charger may present a risk of fire,
explosion, leakage or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not
only important for safety, it benefits the environment. Consumers may recycle their
used batteries in many retail or service provider locations. Additional information on
proper disposal and recycling may be found on the web:
•
•
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling centre or national recycling
organisations for more information on how to dispose of batteries.
032375o
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your phone’s battery:
•
When charging your battery, keep it near room temperature. Never expose
batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when
charging.
•
•
•
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery
from damage due to overcharging.
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Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
Your wireless phone model meets international
guidelines for exposure to radio waves.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific organisation ICNIRP
and include safety margins designed to assure the protection of all persons,
regardless of age and health, and to account for any variations in measurements.
The guidelines use a unit of measurement known as the Specific Absorption Rate
(SAR). The ICNIRP SAR limit for mobile devices used by the general public is 2 watts
per kilogram (W/kg), and the highest SAR value for this mobile device when tested at
the ear is 0.64 W/kg. As mobile devices offer a range of functions, they can be used in
other positions, such as on the body as described in this guide. In this case, the
highest tested SAR value is 0.72 W/kg. The tests are carried out in accordance with
international guidelines for testing. The SAR information includes the Motorola testing
protocol, assessment procedure and measurement uncertainty range for this product.
As SAR is measured utilising the mobile device’s highest transmitting power, the
actual SAR of this mobile device while operating is typically below that indicated
above. This is due to automatic changes to the power level of the mobile device to
ensure it only uses the minimum level required to reach the network.
While there may be differences between the SAR levels of various mobile devices
and at various positions, they meet the governmental requirements for safe
exposure. Please note that improvements to this product model could cause
differences in the SAR value for later products; in all cases, products are designed to
be within the guidelines.
The World Health Organisation has stated that present scientific information does
not indicate the need for any special precautions for the use of mobile devices. They
note that if you want to reduce your exposure, then you can do so by limiting the
length of calls or using a hands-free device to keep the mobile device away from the
head and body.
Additional Information can be found on the websites of the World Health
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European Union Directives Conformance
Statement
EU Conformance
[Only Indoor Use
Allowed In France]
Hereby, Motorola declares that this product is in compliance with:
•
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
Product
0168
Approval
Number
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC
Product Approval Number from your product’s label in the “Search” bar on the
website.
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
44
68004113016.fm Page 45 Tuesday, November 10, 2009 126 PM
distributed or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any licence under the copyrights, patents or
patent applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free licence to use that arises by operation of law in
the sale of a product.
Content Copyright
Content Copyright
The unauthorised copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely
for copying non-copyrighted materials, materials in which you own the copyright or
materials which you are authorised or legally permitted to copy. If you are uncertain
about your right to copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly
available by Motorola related to software used in this Motorola mobile device, you
may send your request in writing to the address below. Please make sure that the
request includes the model number and the software version number.
MOTOROLA, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website opensource.motorola.com also contains information
regarding Motorola's use of open source.
Motorola has created the opensource.motorola.com website to serve as a
portal for interaction with the software community at large.
To view additional information regarding licences, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device,
please press Menu Key > Settings
>
About Phone Legal information
>
>
Open source licences. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source
packages used in those applications.
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GPS & AGPS
GPS
&
AGPS
Your mobile device can use Global Positioning System (GPS) signals for
location-based applications. GPS uses satellites controlled by the U.S. government
that are subject to changes implemented in accordance with the Department of
Defense policy and the Federal Radio Navigation Plan. These changes may affect
the performance of location technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the mobile network to improve GPS performance. AGPS
uses your wireless service provider's network and therefore airtime, data charges
and/or additional charges may apply in accordance with your service plan. Contact
your wireless service provider for details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile phones which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or
AGPS technology also transmit location-based information. Additionally, if you use
applications that require location-based information (e.g. driving directions) such
applications transmit location-based information. This location-based information
may be shared with third parties, including your wireless service provider,
applications providers, Motorola and other third parties providing services.
Emergency Calls
When you make an emergency call, the mobile network may activate the AGPS technology in
your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and might not work in your area. Therefore:
•
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
•
Performance Tips
•
Go outside and away from underground locations, covered vehicles, structures
with metal or concrete roofs, tall buildings and foliage. Indoor performance may
improve if you move closer to windows, but some window sun shielding films
can block satellite signals.
•
Move away from radios, entertainment equipment and other electronic devices.
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Navigation
Navigation information provided by your mobile device does not replace the need for
you to pay attention to road conditions and closures, traffic, weather conditions and
other factors that may affect your safety while driving. Always make sure the
information on your mobile device agrees with what you see outside your window,
and with other navigation sources such as street signs, visual sightings and maps.
Always obey posted road signs.
Motorola strives to provide complete and accurate mapping information, directions
and other navigational data, using a combination of governmental and private
location information sources. These sources may contain some inaccurate or
incomplete data. Also, in some countries, complete map information may not be
available.
Safety & General Information
Safety Information
This section contains important information on the safe and efficient
operation of your mobile device. Read this information before using your
mobile device.
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives
and transmits RF energy. When you communicate with your mobile device, the
system handling your call controls the power level at which your mobile device
transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF
energy does not exceed the guidelines set forth in the relevant standards, always
follow these instructions and precautions.
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would
a landline phone.
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If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case or body harness. If you do
not use a body-worn accessory supplied or approved by Motorola, keep the mobile
device and its antenna at least 2.5 centimetres (1 inch) from your body when
transmitting.
Using accessories not supplied or approved by Motorola may cause your mobile
device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or
approved accessories, visit our website at: www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed or otherwise configured for RF energy
compatibility. In some circumstances, your mobile device may cause interference
with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do
so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers a flight mode or similar feature, consult airline
staff about using it during the flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator,
consult your doctor before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimetres (8 inches) from the
implantable medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimise the potential
for interference.
•
•
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical
device. If you have any questions about using your mobile device with your
implantable medical device, consult your healthcare provider.
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Driving Precautions
Using a mobile device while driving may cause distraction. End a call if you cannot
concentrate on driving. Input information about your destination and route prior to
your drive. Do not input data or engage in text messaging while driving. Keep your
eyes on the road while driving. Listen to the audible turn-by-turn directions, if
available.
Also, using a mobile device or accessory may be prohibited or restricted in certain
areas. Always obey the laws and regulations on the use of these products.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, signposted
and can include fuelling areas, such as below decks on boats, fuel or chemical
transfer or storage facilities, or areas where the air contains chemicals or particles,
such as grain dust or metal powders.
When you are in such an area, turn off your mobile device and do not remove, install
or charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger or mobile device may contain symbols, defined as follows:
Symbol
Definition
032374o
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
032375o
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Symbol
Definition
Do not throw your battery or mobile device in the bin.
Do not let your battery, charger or mobile device get wet.
Listening at full volume to music or voice through a headset may
damage your hearing.
Batteries & Chargers
Caution: Improper treatment or use of batteries may present a risk of fire,
explosion, leakage or other hazard. For more information, see “Battery Use &
Safety.”
Keep Your Mobile Device & Its Accessories Away
From Small Children
These products are not toys and may be hazardous to small children. For example:
•
•
•
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause burns.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if
the product is dropped on a hard surface or receives a substantial impact. If glass
breaks, do not touch or attempt to remove. Stop using your mobile device until the
glass is replaced by a qualified service centre.
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Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing video games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games or enabling a
flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a doctor if any of the following symptoms occur: convulsion,
eye or muscle twitching, loss of awareness, involuntary movements or disorientation. It
is always a good idea to hold the screen away from your eyes, leave the lights on in the
room, take a 15-minute break every hour and stop use if you are tired.
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended
periods of time may affect your hearing. The louder the volume sound
level, the less time is required before your hearing could be affected.
To protect your hearing:
•
•
•
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears or muffled speech, you should stop listening to the
device through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at direct.motorola.com/
hellomoto/nss/AcousticSafety.asp
.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your hands,
arms, shoulders, neck or other parts of your body. If you continue to have discomfort
during or after such use, stop use and see a doctor.
[Apr0109]
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FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to a socket on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
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Use & Care
Use
&
Care
To care for your Motorola phone, please keep it away from:
liquids of any kind
Don’t expose your phone to water, rain, extreme humidity, sweat or
other moisture. If it does get wet, don’t try to accelerate drying by using
an oven or hair dryer, as this may damage the phone.
extreme heat or cold
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves
Don’t try to dry your phone in a microwave oven.
dust and dirt
Don’t expose your phone to dust, dirt, sand, food or other inappropriate
materials.
cleaning solutions
To clean your phone, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
the ground
Don’t drop your phone.
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Information from the World Health
Organisation
WHO Information
Present scientific information does not indicate the need for any special precautions
for the use of mobile phones. If you are concerned, you may want to limit your own
or your children’s RF exposure by limiting the length of calls or by using hands-free
devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193
Further information: http://www.who.int/peh-emf
Caring for the Environment by Recycling
Recycling Information
This symbol on a Motorola product means the product should not be
disposed of with household waste.
Disposal of your Mobile Device &
Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets or batteries) with your household waste. Do not
dispose of your battery or mobile device in a fire. These items should be
disposed of in accordance with the national collection and recycling
schemes operated by your local or regional authority. Alternatively, you may return
unwanted mobile devices and electrical accessories to any Motorola Approved
Service Centre in your region. Details of Motorola-approved national recycling
schemes and further information on Motorola recycling activities can be found at:
Disposal of your Mobile Device Packaging &
Product Guide
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
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Privacy & Data Security
Privacy
&
Data Security
Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:
•
•
•
Monitor access—Keep your mobile device with you and do not leave it where
others may have unmonitored access. Lock your device’s keypad where this
feature is available.
Keep software up to date—If Motorola or a software/application vendor
releases a patch or software fix for your mobile device that updates the device’s
security, install it as soon as possible.
Erase before recycling—Delete personal information or data from your
mobile device prior to disposing of it or turning it in for recycling. For instructions
on how to delete all personal information from your device, see your product
guide.
•
Location-based information—Location-based information includes
information that can be used to determine the approximate location of a mobile
device. Mobile phones which are connected to a wireless network transmit
location-based information. Devices enabled with GPS or AGPS technology also
transmit location-based information. Additionally, if you use applications that
require location-based information (e.g. driving directions) such applications
transmit location-based information. This location-based information may be
shared with third parties, including your wireless service provider, application
providers, Motorola and other third-party service providers.
•
Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information and other
non-personal information to Motorola or other third-party servers. This
information is used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
[email protected] or contact your service provider.
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Smart Practices While Driving
Driving Safety
Drive Safe, Call Smart
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of
these devices may be prohibited or restricted in certain areas—for
more information.
Your mobile device lets you communicate by voice and data—almost anywhere,
anytime, wherever wireless service is available and safe conditions allow. When
driving a car, driving is your first responsibility. If you choose to use your mobile
device while driving, remember the following tips:
•
Get to know your Motorola mobile device and its features such as speed
dial and redial. If available, these features help you to place your call without
taking your attention off the road.
•
When available, use a hands-free device. If possible, add
an additional layer of convenience to your mobile device with
one of the many Motorola Original hands-free accessories
available today.
•
Position your mobile device within easy reach. Be able to
access your mobile device without removing your eyes from the road. If you
receive an incoming call at an inconvenient time, if possible, let your voicemail
answer it for you.
•
•
•
Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet, snow, ice and even heavy traffic can be hazardous.
Do not take notes or look up phone numbers while driving. Jotting down a
“to do” list or going through your address book takes attention away from your
primary responsibility—driving safely.
Dial sensibly and assess the traffic; if possible, place calls when your
car is not moving or before pulling into traffic. If you must make a call while
moving, dial only a few numbers, check the road and your mirrors, then continue.
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•
•
•
Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and
suspend conversations that can divert your attention away from the road.
Use your mobile device to call for help. Dial 911 or other local emergency
number in the case of fire, traffic accident or medical emergencies (wherever
wireless phone service is available).
Use your mobile device to help others in emergencies. If you see a car
accident, crime in progress or other serious emergency where lives are in danger,
call 999 or other local emergency number (wherever wireless phone service is
available), as you would want others to do for you.
•
Call roadside assistance or a special non-emergency wireless
assistance number when necessary. If you see a broken-down vehicle
posing no serious hazard, a broken traffic signal, a minor traffic accident where
no one appears injured or a vehicle you know to be stolen, call roadside
assistance or other special non-emergency wireless number (wherever wireless
phone service is available).
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Certain mobile phone features are dependent on the capabilities and settings of
your service provider’s network. Additionally, certain features may not be activated
by your service provider, and/or the provider’s network settings may limit the
feature’s functionality. Always contact your service provider about feature
availability and functionality. All features, functionality and other product
specifications, as well as the information contained in this guide, are based upon
the latest available information and believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or specifications
without notice or obligation.
MOTOROLA and the Stylised M Logo are registered in the US Patent & Trademark
Office. The Bluetooth trademark is owned by its proprietor and used by Motorola,
Inc. under licence. Microsoft, Windows, Windows Me and Windows Vista are
registered trademarks of Microsoft Corporation in the United States and other
countries. Macintosh is a registered trademark of Apple Computer, Inc. Google,
Google Maps, Google Calendar, YouTube, Picasa, Google Mail and the Google logo
are trademarks of Google, Inc.
is a Certification Mark of the Wireless Fidelity
Alliance, Inc. All other product or service names are the property of their respective
owners.
© 2009 Motorola, Inc. All rights reserved.
Caution: Changes or modifications made to the radio phone, not expressly approved
by Motorola, will void the user’s authority to operate the equipment.
Bluetooth ID: B015707
Manual Number: 68004113016
U.S. patent Re. 34,976
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WARRANTY INFORMATION
Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the
"Products"), to be in conformance with the applicable Motorola specifications
current at the time of manufacture for a term of 1 year (2 years for South Africa and
Portugal) from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable specifications
of any of the Products within a period of two (2) months from the date on which you
detect a defect in material, workmanship or lack of conformity and in any event
within a term not to exceed the Warranty Term, and must immediately submit the
Product for service to Motorola's Authorised Repair or Service Centre. Motorola
shall not be bound by Product related statements not directly made by Motorola nor
any warranty obligations applicable to the seller.
During the Warranty term, Motorola will, at its discretion and without extra charge,
as your exclusive remedy, repair or replace your Product which does not comply with
this warranty; or failing this, reimburse the price of the Product but reduced to take
into account the use you have had of the Product since it was delivered. This
warranty will expire at the end of the Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator
and accessories and in lieu of all other warranties, terms and conditions, whether
express or implied.
Where you purchase the product other than as a consumer, Motorola disclaims all
other warranties, terms and conditions express or implied, such as fitness for
purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the
purchase price nor for any incidental special or consequential damages1 arising out
of the use or inability to use the Product, to the full extent such may be disclaimed
by law.
1
including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
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This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for which
products of the same type are normally used under normal use and service, nor any
rights against the seller of the Products arising from your purchase and sales
contract.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed your
Motorola Personal Communicator and original accessories will honour a warranty
claim and/or provide warranty service. Alternatively, for further information on how
to get warranty service, please contact either the customer service department of
your service provider or go to http://www.motorola.com/support/
warrantyselector
.
Where, in the Country of purchase, there is a statutory requirement to provide
extended repair service to consumers beyond the first year of purchase (South Africa
and Portugal), this warranty will be provided by Motorola Authorised Service
Centres or Motorola directly appointed dealers in the country of purchase according
to the terms of this warranty information document. However, please note that you
will be referred back to the place of purchase, if the Motorola Dealer has purchased
the product directly from Motorola, in the country of purchase or in a country where
Motorola is not required to support supplementary repair service during the second
year of purchase because of the statutory obligations that may apply to the seller or
importer of the product, but not to the manufacturer, to provide an extended
warranty to consumers beyond the first year.
CLAIMING
In order to claim the warranty service, you must return the Personal Communicator
and/or accessories in question to Motorola's Authorised Repair or Service Centre in
the original configuration and packaging as supplied by Motorola. Please avoid
leaving any supplementary items like SIM cards. The Product should also be
accompanied by a label with your name, address, and telephone number; name of
operator and a description of the problem. In the case of vehicular installation, the
vehicle in which the Personal Communicator is installed should be driven to the
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Authorised Repair or Service Centre, as analysis of any problem may require
inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of
purchase or a comparable substitute proof of purchase bearing the date of purchase.
The phone should also clearly display the original compatible electronic serial
number (IMEI) and mechanic serial number [MSN]. Such information is contained
with the Product.
You must ensure that any and all repairs or servicing is handled at all times by a
Motorola Authorised Service Centre in accordance with the Motorola Service
requirements.
In some cases, you may be requested to provide additional information concerning
the maintenance of the Products by Motorola Authorised Service Centres only,
therefore it is important to keep a record of any previous repairs, and make them
available if questions arise concerning maintenance.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product have been
altered, deleted, duplicated, removed, or made illegible. Motorola reserves the right
to refuse free-of-charge warranty service if the requested documentation can not be
presented or if the information is incomplete, illegible or incompatible with the
factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of
parts or boards with functionally equivalent, reconditioned or new parts or boards.
Replaced parts, accessories, batteries, or boards are warranted for the balance of
the original warranty time period. The Warranty Term will not be extended. All
original accessories, batteries, parts, and Personal Communicator equipment that
have been replaced shall become the property of Motorola. Motorola does not
warrant the installation, maintenance or service of the products, accessories,
batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any
ancillary equipment not furnished by Motorola which is attached to or used in
connection with the Products, or for operation of Motorola equipment with any
ancillary equipment and all such equipment is expressly excluded from this
warranty.
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When the Product is used in conjunction with ancillary or peripheral equipment not
supplied by Motorola, Motorola does not warrant the operation of the Product/
peripheral combination and Motorola will not honour any warranty claim where the
Product is used in such a combination and it is determined by Motorola that there is
no fault with the Product. Motorola specifically disclaims any responsibility for any
damage, whether or not to Motorola equipment, caused in any way by the use of the
Personal Communicator, accessories, software applications and peripherals (specific
examples include, but are not limited to: batteries, chargers, adapters, and power
supplies) when such accessories, software applications and peripherals are not
manufactured and supplied by Motorola.
WHAT IS NOT COVERED BY THE WARRANTY
This warranty is not valid if the defects are due to damage, misuse, tampering,
neglect or lack of care and in case of alterations or repair carried out by
unauthorised persons.
The following are examples of defects or damage not covered by this product
warranty:
1
2
3
Defects or damage resulting from use of the Product in other than its
normal and customary manner.
Defects or damage from misuse, access to incompatible sources, accident
or neglect.
Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4
5
Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
Products disassembled or repaired other than by Motorola in such a
manner as to adversely affect performance or prevent adequate inspection
and testing to verify any warranty claim.
6
Defects or damage due to range, coverage, availability, grade of service, or
operation of the mobile system by the mobile operator.
Defects or damage due to moisture, liquid or spills of food.
Control unit coil cords in the Product that are stretched or have the
modular tab broken.
7
8
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9
All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal
wear and tear.
Note: The talk-time, stand-by time and total life cycle of a Motorola
rechargeable battery for your Personal Communicator will depend on usage
conditions and network configurations. As a consumable product, the
specifications indicate that you should be able to obtain optimum performance
for your Motorola Personal Communicator within the first six months from date
of purchase and up to (200) charges (Optimum Performance Time).
The warranty for Motorola rechargeable batteries becomes void if (i) the
batteries are charged other than by Motorola approved battery chargers
specified for the charging of the battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, (iii) the battery is used in equipment or
service other than the mobile telephone equipment for which it is specified.
Depending on operating conditions and your usage habits, components may
suffer wear and tear, including mechanical problems related to Product
housing, paint, assembly, sub-assemblies, displays and keyboards and any
accessories which are not part of the Product's in-box configuration. The
rectification of faults generated through wear and tear and the use of
consumable items like batteries beyond their Optimum Performance Time as
indicated in the product manual is considered to be your responsibility and
therefore Motorola will not provide the free Warranty repair service for these
items.
INSTALLED DATA
Please make and retain a note of all data you have inserted into your Product for
example names, addresses, phone numbers, user and access codes, notes, etc.
before submitting your Product for a Warranty service as such data may be deleted
or erased as part of the repair or service process.
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Please note if you have downloaded material onto your Product, for example, ring
tones, ring tunes, screensavers, wallpaper, games, etc. these may be deleted or
erased as part of the repair process or testing process. Motorola shall not be
responsible for such matters. The repair or testing process should not affect any
such material that was installed by Motorola on your Product as a standard feature.
OUT OF WARRANTY REPAIRS
If you request Motorola to repair your Product any time after the Warranty term or
where this warranty does not apply due to the nature of the defect or fault, then
Motorola may at its discretion carry out such repairs subject to you paying Motorola
its fees for such a repair or it may refer you to an authorised third party to carry out
such repairs.
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