ATA HARD DRIVE
Installation Guide
P/N: 20255400
Warranty Registration Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Handling the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Notice for Drives Larger than 137 GB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing the Drive with an Ultra ATA PCI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back Up Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing the Drive in a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Installing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Removing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting the Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Mounting the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Attaching the Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring the System BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3 Formatting the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing a New Boot Drive (Windows 98, Me). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing a New Boot Drive (Windows 2000, XP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing an Additional Storage Drive or Replacement Boot Drive . . . . . . . . . . . . . . . . . . . . . 20
Using a Drive Larger than 137 GB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
4 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contacting Maxtor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Warranty Registration Information
Before installing the hard drive, please write down the 8 character serial number and the 14 digit part number
information. If you ever need to contact Maxtor Support, you must provide this information about your hard
drive prior to assistance.
Several hard drive models are illustrated below to help you identify where these numbers are located. Use the
drawing that looks like your hard drive, then locate the part and serial numbers from your hard drive and write
these numbers in the space provided.
Part Num ber
Serial Num ber
Part Num ber
Serial Num ber
Part Num ber
Serial Num ber
Part Num ber (P/N):
Serial Num ber (S/N):
i
Warranty Registration Information
Getting Started
Thank you for selecting a Maxtor hard drive storage product. This
1
installation guide will lead you through the installation of your hard drive.
Maxtor ATA
Hard Drive
Ultra ATA
Interface Cable
The Maxtor Hard Drive Kit includes the components shown in Figure 1.
Your computer may need some or all of these parts to complete the
installation. You will also need the tools shown in Figure 2 on page 2
including a full version of your operating system to install the hard drive
in your computer.
®
MaxBlast
MaxBlast® CD
Mounting Screws
Handling the Hard Drive
Your hard drive should be handled with care during unpacking and
installation. Damage to hard drives is typically caused by rough
handling, shock, vibration, or electrostatic discharge (ESD). Be aware of
the following precautions when unpacking and handling your hard drive:
• Save the packing materials in case you need to return your hard drive.
This Installation
Guide
• Allow the hard drive to reach room temperature before opening
the anti-static bag.
Figure 1
Included in this Kit
• Handle the hard drive by its sides. Do not touch the circuit board
electronics on the bottom of the hard drive.
• Do not connect or disconnect any hard drive cables when the
system is powered on.
• Do not drop, jar, or bump the hard drive.
Getting Started
1
Important Notice for Drives Larger than 137 GB
Some systems do not properly support the full capacity of an internal drive
larger than 137 GB. To ensure proper installation, read “Using a Drive
Larger than 137 GB” on page 22 before setting up the drive.
1
System User Manual
Installing the Drive with an Ultra ATA PCI Card
If you are installing this hard drive with an Ultra ATA-compatible PCI
adapter card (such as the Maxtor Ultra ATA/133 PCI Card or Maxtor
SATA/150 PCI Card), use the ATA card documentation to install the
card before installing the hard drive. Some older systems require the
use of an ATA card to fully recognize higher capacity hard drives.
Operating System
CD and Boot Disk
Back Up Your Data
Protect your data by backing up existing hard drives before installing
your new Maxtor hard drive.
Philips Screwdriver
Small Needle-Nose Pliers
Figure 2
Required Tools
2
Getting Started
Installing the Drive in a Macintosh
If you are installing a drive larger than 137 GB in most Mac
models, you must connect the drive to a Mac-compatible
Ultra ATA/133 PCI card to access the full capacity of the
drive. See “Using a Drive Larger than 137 GB” on page 22 for
more information.
1
If you have a system older than the Power Mac G4, Maxtor
recommends that you attach your drive to a Mac-compatible ATA PCI
card (not included) instead of the on-board ATA controller. If you
choose to connect the drive to the Mac's built-in ATA port, you
should use the ATA cable provided with the Mac rather than the one
included with this kit.
For detailed information on mounting an internal drive in your
If you have a Power Mac G4 (Mirrored Drive Doors) system, the
jumpers on additional hard drives attached to the built-in ATA ports
must be set to cable select, not to master or slave.
You can format (initialize) and partition the drive using the Apple Drive
Setup Utility (for Mac OS 8.6 or higher) or the Apple Disk Utility (for
Mac OS X). Note that on all beige Power Mac G3 systems (Desktop,
Minitower, All-In-One) and some iMac models (333MHz G3 and
slower), Mac OS X can only be installed on a partition that is within the
first 8 GB of the drive.
Getting Started
3
1
intentionally blank page
4
Getting Started
Installing the Hard Drive
This chapter describes how to physically install the hard drive in your
computer. The installation steps are as follows:
• Remove the system cover.
2
• Set the jumper.
• Mount the hard drive in your computer.
• Attach the cables.
• Configure the BIOS (Windows-based systems only).
Removing the System Cover
1. Turn your computer off.
2. Unplug your system from the electrical outlet.
3. Remove the cover from your system case. Refer to your system
user manual for instructions on removing the cover, or obtain the
services of a qualified installation technician.
4. Attach a grounding strap or touch a metal portion of your
computer case. This will ground you to minimize the risk of
exposing the hard drive to electrostatic discharge.
Figure 3
Removing the System Cover
Installing the Hard Drive
5
Setting the Jumper
Most Maxtor hard drives come preconfigured with a jumper (Figure 4) in
the cable select or master position. Maxtor recommends using the cable
select jumper position in most situations for ease of configuration.
Figure 4
A Jumper
2
1. After removing the drive from its anti-static bag, match the jumper
block on the rear of the drive to one of the jumper block styles
shown in Figure 6. If you are unable to match your drive jumper
block to one of the styles shown, refer to the jumper settings dia-
gram on the drive label.
Determine the jumper style and settings
using Figure 6 on page 7 or the diagram on
the drive label.
2. Configure the drive as cable select (CS) by using pliers to move the
jumper into the appropriate position on the jumper block.
To properly configure cable select, all devices on the same ATA cable
must use the cable select jumper setting and be connected with a 40-
pin Ultra ATA cable like the one included. Before installing a new hard
drive on an ATA cable with an existing device, confirm that the existing
device is configured as cable select. Jumper settings may be printed
on the device; however, you may need to consult the device
documentation or contact the manufacturer.
Style A1
Style A2
Style B
Older systems that do not support Ultra ATA/66 or are dated prior
to November 1998 may not be able to use the cable select jumper
option. If you are uncertain whether your system can use the cable
select option, consult your system manual, contact the system
manufacturer, or use the master/slave jumper settings instead.
Figure 5
Common Jumper Blocks
6
Installing the Hard Drive
In a master/slave setup, the boot drive should be configured as master
and connected to the black connector at the end of the ATA cable. If
you are attaching a second drive to the same ATA cable, it should be
configured as slave and plugged into the gray connector.
2
Style A1
DiamondMax 16)
Style A2
DiamondMax Plus 9)
Style B
(Includes
(Includes
(Includes DiamondMax
Plus 8 and Fireball 3)
Master
Slave
Master
Slave
Cable
Select
Cable
Select
Figure 6
Jumper Block Positions
Installing the Hard Drive
7
Mounting the Hard Drive
Before mounting the hard drive in your system, determine whether
you are installing the hard drive in a 3.5-inch or 5.25-inch device bay.
If you are unable to locate an available device bay in your computer,
consult your system manual or contact the system manufacturer.
2
3.5-inch Device Bay Installation
Many systems have an available 3.5-inch bay located adjacent to the
floppy drive.
• Mount the hard drive in the 3.5-inch bay using the screws
provided. (Figure 7)
Some systems may not have enough room to plug in the cables
after the hard drive is mounted. You may need to attach the ATA
and power supply cables first.
Figure 7
Typical 3.5-inch Device Bay Installation
5.25-inch Device Bay Installation
When installing the hard drive in a 5.25-inch bay (such as where CD-ROM
drives are typically installed), you first need to attach mounting brackets
(not included) to the hard drive. Mounting brackets are included in the
(U.S. residents only) or at your local computer store.
1. Attach the mounting brackets to the hard drive using the
Figure 8
screws included with this kit (Figure 8). Be sure not to over-
Mounting the Brackets on the Hard Drive
8
Installing the Hard Drive
tighten the screws as this will strip the threads in the drive's
housing.
2. Mount the hard drive in the 5.25-inch bay using the screws
provided with the mounting brackets. Mount the hard drive as
close to the bottom of the device bay as possible with the label
facing up.
2
3. Once you have attached the brackets to the hard drive, mount
the hard drive in the 5.25-inch bay using the screws provided
with the mounting brackets. Mount the hard drive as close to the
bottom of the device bay as possible with the label facing up.
Installing the Hard Drive
9
Attaching the Cables
ATA connectors are keyed to
prevent improper insertion.
Do not rock or force ATA
connectors into place.
An Ultra ATA cable no longer than 18 inches is recommended for all
UDMA-capable hard drives and is required for hard drives configured
as cable select. Maxtor strongly recommends using the Ultra ATA
cable included in this package for maximum compatibility.
2
1. Locate an available ATA connector on the motherboard or an
installed ATA PCI adapter card. If you are unable to locate this con-
nector, consult the user manual for your system or ATA adapter card.
2. Plug the blue connector on the provided Ultra ATA cable straight
into the ATA connector on your motherboard or ATA adapter card.
ATA Interface
Cable
Slave (Gray)
Master
(Black)
Power Supply
Cable
Motherboard
or PCI (Blue)
Figure 9
Connecting the Cables
10
Installing the Hard Drive
3. If two drives will be connected to the ATA cable:
• The existing boot drive should be plugged into the black
connector on the cable
2
• The new drive should be plugged into the gray connector.
If the new drive will be the only device on the ATA cable, plug it
4. Connect power cables to all devices plugged into the ATA cable.
Primary Master, 0
(Boot Drive)
Typical ATA Device Configurations
Most systems are capable of holding four ATA/IDE devices, two
devices on the primary cable and two devices on the secondary cable.
Typical configurations are as follows:
New System or Failed Boot Drive
(See “Installing a New Boot Drive (Windows 98, Me)” on page 16.)
Secondary Master,
0 (CD-ROM)
Cable Position
Device
Secondary Slave, 1
(Open)
Primary Slave, 1
(Additional
Primary Master, 0:
Primary Slave, 1:
Boot Drive (New Maxtor Drive)
No Device
Storage)
Secondary
Motherboard
Connection
Secondary Master, 0:
Secondary Slave, 1:
CD/DVD Drive
No Device
Motherboard
Connection
Figure 10
Typical Device Configuration
Installing the Hard Drive
11
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 20.)
Cable Position
Device
Primary Master, 0:
Primary Slave, 1:
Secondary Master, 0:
Secondary Slave, 1:
Boot Drive
2
Additional Storage Drive (New Maxtor Drive)
CD/DVD Drive
No Device
Existing System with Two ATAPI (CD/DVD/Zip) Drives
Cable Position
Device
Primary Master, 0:
Primary Slave, 1:
Secondary Master, 0:
Secondary Slave, 1:
Boot Drive
Additional Storage Drive (New Maxtor Drive)
CD/DVD Drive #1
CD/DVD Drive #2
Existing System with Single ATAPI (CD/DVD/Zip) Drive and
Previously Installed Additional Storage Device
(See Figure 10 and “Installing an Additional Storage Drive or
Replacement Boot Drive (Windows 98, Me, 2000, XP)” on page 20.)
Cable Position
Device
Primary Master, 0:
Primary Slave, 1:
Secondary Master, 0:
Secondary Slave, 1:
Boot Drive
Additional Storage Drive (Previously Installed)
Additional Storage Drive (New Maxtor Drive)
CD/DVD Drive
12
Installing the Hard Drive
Configuring the System BIOS
Before partitioning and formatting your hard drive, you must tell the
system what type of hardware you are using. This is referred to as
configuring the system BIOS. Your computer system provides an initial
setup utility (CMOS Setup) for this purpose. Some system BIOSes
may auto-detect your Maxtor hard drive and will identify it on screen as
the system boots. If this is the case, proceed to “Formatting the Hard
Drive” on page 15.
2
Every system BIOS is different. The instructions supplied in this
section are not meant to be followed word for word, but are
provided as a guideline. Refer to your system manual or contact
the system manufacturer for specific information about the BIOS.
Figure 11
Typical BIOS Setup Message
1. Turn on the monitor.
2. Power on the system and look for an on-screen message
(Figure 11) indicating which function key to press to enter
Setup. The function keys used for entering BIOS setup vary
between manufacturers. The most common Setup function keys
are F1, F2, and DEL.
On some systems, the function key message may disappear
before you can read it. To pause the system boot so you can
read the message, press the Pause/Break key after the memory
count. The Pause/Break key is usually located in the upper right
Installing the Hard Drive
13
corner of your keyboard. (Figure 12) Press Enter to resume
system boot.
Some monitors are slow to display text during boot, so you may
need to restart the computer to read the message.
2
3. Immediately after the function key message appears, press
the indicated key to enter Setup. Within the BIOS Setup utility,
navigation is limited to keyboard commands. The active function
keys are usually Esc, Tab, Page Up, Page Down, Enter, +, -,
spacebar, number, and arrow keys. The BIOS Setup utility usually
has keyboard instructions located somewhere on the screen.
Figure 12
Pause/Break Key on a Keyboard
4. Upon entering Setup, highlight the Auto-Detect IDE HDD/Hard
Drives option (if displayed) and press Enter. This will allow the
system to automatically detect the devices on your primary and
secondary ATA channels. If there is no Auto-Detect option
available, choose Standard CMOS.
If you are unable to locate the function key message to enter
CMOS Setup or are experiencing difficulty with hard drive
detection in the BIOS, refer to your system manual or contact
the system manufacturer.
5. After the hard drives are detected, save the settings.
6. Exit Setup and power off the system.
14
Installing the Hard Drive
Formatting the Hard Drive
software, rather than FDISK or the Windows Disk Management tool, to
Drives Larger than 137 GB: To avoid
data loss, do not create partitions
larger than 137 GB on your drive
unless it is attached to an Ultra ATA/
133 PCI card or your system is capable
of properly accessing the full capacity
of drives larger than 137 GB. See
“Using a Drive Larger than 137 GB”
on page 22 for more information.
3
• New system with boot drive installation or replacing a failed boot
• Existing system with original boot drive and you want to copy all
your data to the new hard drive to use it as a boot drive. See
“Installing an Additional Storage Drive or Replacement Boot Drive
(Windows 98, Me, 2000, XP)” on page 20.
Some system BIOSes incorporate a
quick boot feature that automatically
changes the boot sequence to boot
from a hard disk with a valid boot
partition. After formatting a drive with
MaxBlast, it may be necessary for you
to change the boot sequence in the
system BIOS to boot from the
Windows CD.
• Existing system with original boot drive and you want to use your
new hard drive as additional storage only. See “Installing an Addi-
tional Storage Drive or Replacement Boot Drive (Windows 98, Me,
2000, XP)” on page 20.
Formatting the Hard Drive
15
To boot from the MaxBlast CD, you
may need to change the boot
Installing a New Boot Drive (Windows 98, Me)
This section provides instructions for installing the hard drive in a new
system as the boot drive or for replacing a failed boot drive in an
existing system using the DOS version of MaxBlast. If your existing
Windows boot drive is working properly, Maxtor recommends using
the Windows version of MaxBlast instead.
sequence or boot order settings in your
system BIOS to “Floppy > CDROM >
IDE-0” or “A, CDROM, C.” Depending
on your BIOS type (AMI, Award,
Phoenix), the boot sequence settings
may be located on the main setup
screen or under the BIOS FEATURES
SETUP or ADVANCED CMOS SETUP
menus.
1. Insert the MaxBlast CD in the CD-ROM drive and restart the
3
system.
If your system cannot boot from a CD,
you can create a bootable MaxBlast
diskette by inserting the MaxBlast CD
into a system running Windows and
choosing Create MaxBlast Installation
Diskette from the menu. If you have
dual optical (CD/DVD) drives, try
2. When MaxBlast asks if you would like to prepare the drive for use
in your system, click Yes.
3. Select your operating system, then choose easy installation
and allow MaxBlast to partition and format the drive using the
standard partitions option. Your hard drive is automatically
partitioned to the largest capacity by default. The hard drive is
assigned a single drive letter if installing Windows 98 or newer
operating system.
booting from the other optical drive.
The DOS version of MaxBlast does not
currently support USB mouse or
keyboard input unless supported by
your system BIOS. If you have a USB
keyboard and/or mouse, you may need
to connect a PS/2 mouse or keyboard
to your system temporarily to navigate
through the program. MaxBlast for
DOS can be operated from the
4. When finished partitioning and formatting the hard drive, eject all
CDs or floppy disks and restart the system.
keyboard using the Tab, Enter/Return,
and arrow keys.
16
Formatting the Hard Drive
5. If your system boots to a message:
No OS found
Insert the OS setup disk, then press any key.
Insert your Windows boot diskette and press any key.
If your system boots to a blue banner: (Figure 13)
Press the spacebar, insert your Windows boot diskette, and press
the spacebar again.
3
6. Select the option to start the computer with CD-ROM support
Press spacebar to boot from diskette or
Press C to boot from CD-ROM
so that Windows Setup can access the CD-ROM drive.
Figure 13
Maxtor Banner
After the system boot disk finishes loading, you should see the A:\
prompt. Above the prompt, you should also see a line saying Drive
X: = Driver MSCD001 unit 0 where X is the drive letter assigned to
the CD-ROM drive. Depending on how many devices are
connected to the ATA/IDE cables, the assigned CD-ROM drive
letter could be D, E, F, etc.
7. Note the CD-ROM drive letter, and insert your Windows CD in
the CD-ROM drive.
8. At the A:\ prompt, type X: (where X is the CD-ROM drive letter)
and press Enter.
9. At the X:\ prompt, type SETUP and press Enter. Follow the
onscreen instructions to install Windows.
Formatting the Hard Drive
17
To boot from the MaxBlast CD, you
may need to change the boot sequence
or boot order settings in your system
BIOS to “Floppy > CDROM > IDE-0” or
“A, CDROM, C.” Depending on your
BIOS type (AMI, Award, Phoenix), the
boot sequence settings may be located
on the main setup screen or under the
BIOS FEATURES SETUP or
Installing a New Boot Drive (Windows 2000, XP)
existing system using the DOS version of MaxBlast. If your existing
Windows boot drive is working properly, Maxtor recommends using
the Windows version of MaxBlast instead.
If you are installing Windows XP, you can format the drive with
the Quick Format feature in Windows Setup instead of MaxBlast.
It is only necessary to use MaxBlast if Windows Setup is unable
to recognize the full capacity of the drive due to BIOS and
operating system limitations such as the 137 GB barrier (“Using
a Drive Larger than 137 GB” on page 22). In these situations, the
Advanced option in MaxBlast will allow you to format the full
capacity of the drive.
ADVANCED CMOS SETUP menus.
3
If your system cannot boot from a CD,
you can create a bootable MaxBlast
diskette by inserting the MaxBlast CD
into a system running Windows and
choosing Create MaxBlast Installation
Diskette from the menu. If you have
dual optical (CD/DVD) drives, try
booting from the other optical drive.
To install Windows 2000 or XP from CD-ROM
1. Insert the MaxBlast CD in the CD-ROM drive and reboot your
The DOS version of MaxBlast does not
currently support USB mouse or
keyboard input unless supported by
your system BIOS. If you have a USB
keyboard and/or mouse, you may need
to connect a PS/2 mouse or keyboard
to your system temporarily to navigate
through the program. MaxBlast for
DOS can be operated from the
system.
2. When MaxBlast asks if you would like to prepare the drive for use
on your system, click yes.
3. Select your operating system, then choose easy installation
and allow MaxBlast to partition and format the drive using
standard partitions. Your hard drive is automatically partitioned to
keyboard using the Tab, Enter/Return,
and arrow keys.
18
Formatting the Hard Drive
the largest capacity by default. The hard drive is assigned a single
drive letter if installing Windows 2000 or XP.
4. When MaxBlast is finished formatting the hard drive, remove
the CD from the CD-ROM drive and restart the system.
If you are using Windows 2000 or XP, see “Using a Drive Larger
than 137 GB” on page 22 to avoid potential data loss. Failure to
install the correct service pack and the EnableBigLBA registry patch
will cause data loss when accessing the drive beyond 137 GB.
3
Press spacebar to boot from diskette or
Press C to boot from CD-ROM
5. If your system boots to a message:
NTLDR is missing
Figure 14
Maxtor Banner
Press Ctrl+Alt+Del to restart
Insert your Windows 2000 or XP CD into the CD-ROM drive, and
restart your computer.
If your system boots to a blue banner: (Figure 14)
Press the ‘C‘ key, insert your Windows 2000 or XP CD into the CD-
ROM drive, and press the spacebar.
When installing Windows 2000 or XP
on a drive that has been formatted with
MaxBlast, the Windows installer will
inform you that there is an existing
partition on the drive. Choose to leave
the file system intact and continue with
the Windows installation.
6. When prompted to press any key to boot from the Windows
CD, press the spacebar and follow the on-screen prompts to
install the operating system. If you have trouble booting to the
Windows XP CD, see Maxtor Knowledge Base Article #855 at
Formatting the Hard Drive
19
Installing an Additional Storage Drive or
Replacement Boot Drive (Windows 98, Me, 2000, XP)
This section provides instructions for installing the hard drive in an
existing system as additional storage or as a replacement for a
currently functioning boot drive. Depending on your preference, you
3
1. Choose one of the following options:
• From the Windows desktop, insert the MaxBlast CD in the
CD-ROM drive, and choose to install the MaxBlast soft-
ware for Windows.
• Boot your system from the MaxBlast CD and choose
Setup Your Hard Disk. You may need to change your BIOS
settings to boot from the CD. See page 16 for details.
2. When the MaxBlast program starts, follow the on-screen prompts
to step through the installation process. Choose whether to install
the drive as additional storage or as a new boot drive.
3. Depending on your selection, do one of the following:
a. Additional storage install: After the drive has been set up
as additional storage, double-click the My Computer icon.
A new drive letter and icon should appear.
20
Formatting the Hard Drive
This new drive is now ready to use, and you do not need to
complete any further steps.
To look up the jumper settings for
Maxtor hard drives, see “Figure 6
Jumper Block Positions” on page 7.
For other manufacturers’ hard drives,
use the Hard Disk Information feature
of the MaxBlast software or visit the
manufacturer’s web site.
perform a normal shutdown. Continue to the next step.
4. Unplug the ATA cable from both the new and old drives.
3
5. Check the jumper settings on both drives to make sure they are set
to cable select.
If you are using Windows 2000 or XP, see “Using a Drive
Larger than 137 GB” on page 22 to avoid potential data loss.
Failure to install the correct service pack and the EnableBigLBA
registry patch will cause data loss when accessing the drive
beyond 137 GB.
6. Power the system on. At the Windows desktop, double-click the
My Computer icon. The newly installed boot drive will appear as
drive letter C. The old hard drive can now be used for additional
storage.
Formatting the Hard Drive
21
Using a Drive Larger than 137 GB
Windows 98/Me Note: Some tools
built into Windows 98/ME, such as
Scandisk and Defrag, do not function
properly on hard drive partitions larger
than 137 GB. Third-party utilities such
as Norton Utilities 2002 can be used
to replace the functionality of
To properly access the full capacity of a drive larger than 137 GB, you
must install one of the solutions described below. Using a drive that
has been formatted past the 137 GB barrier on a system without an
installed 137 GB solution can result in data loss.
Ultra ATA/133 PCI Card Solutions
Scandisk and Defrag for partitions
larger than 137 GB.
3
If your Maxtor hard drive came bundled with an Ultra ATA/133-
compatible PCI card (such as the Maxtor Ultra ATA/133 PCI Card or
Maxtor SATA/150 PCI Card), or you have an installed Ultra ATA/133
PCI card, you can safely use your drive with the card on Windows
98SE, Me, 2000, and XP. Note that ATA/100, 66, and 33 PCI cards do
not support drives larger than 137 GB unless specifically noted by the
manufacturer. Some system BIOSes do not support booting to drives
attached to an ATA card, so you may only be able to use this drive as
additional storage and not as the boot drive.
Macintosh Note: Most Mac systems
require a Mac-compatible Ultra ATA/
133 PCI card (not included) to access
the full capacity of a drive larger than
137 GB. Mac-compatible ATA/133
cards are available from Sonnet
(www.acard.com).
If your are interested in adding an Ultra ATA/133 card to your system,
the Maxtor Ultra ATA/133 PCI Card and Maxtor SATA/150 PCI Card are
fully compatible with all Maxtor ATA drive capacities. These Ultra ATA/
from your local computer retailer.
Operating System Solutions
The Windows operating systems that natively support the full capacity
of drives larger than 137 GB are:
• Windows XP Home, Service Pack 1 (SP1) and higher
22
Formatting the Hard Drive
• Windows XP Professional, SP1 and higher
• Windows 2000 Professional, SP3 and higher
• Windows 2000 Server, SP3 and higher
You must install the latest Microsoft Service Pack, then install and run
the Windows version of MaxBlast to enable complete support for large
drives. To download the latest Service Pack for Windows XP or 2000,
3
Once you have installed the latest Service pack, install MaxBlast for
Windows from the MaxBlast CD. Run the MaxBlast for Windows
application (Start menu: Programs: Maxtor MaxBlast: MaxBlast) and
select the Set Up Your Hard Disk option. MaxBlast will check for the
existence of a compatible Service Pack and install the EnableBigLBA
(Logical Block Addressing) patch into the Windows Registry. Windows
should now be able to properly support partitions larger than 137 GB
that have been created in MaxBlast.
Installing the latest Service Pack without subsequently running
the Set Up Your Hard Disk Option in the MaxBlast application will
not fully enable large drive support and may lead to data loss.
If you do not have one of the operating systems listed above, Maxtor
recommends that you upgrade your operating system or try one of the
solutions listed below.
Formatting the Hard Drive
23
Chipset Solutions for Windows 98SE, Me, 2000 and XP
Intel 8xx Series Chipsets: Intel offers drivers to support the full
capacity of drives larger than 137 GB on motherboards equipped with
the Intel 810, 810E, 810E2, 815, 815, 815E, 815EP, 815P, 820, 820E,
830M, 830MP, 830MG, 840, 845, 850, or 860 chipset. The Intel
Application Accelerator is compatible with Windows 98SE, Me, 2000,
and XP operating systems. The latest version of the driver can be
sure what kind of chipset your motherboard has, contact your system
or motherboard manufacturer.
3
If you are building a new system, you can use a bootable MaxBlast CD
or diskette to partition and format large drives to their full capacity.
Choose the “Set Up Your Hard Disk” button from the Main Menu,
then select the “Advanced Installation” option during the install. After
the drive has been partitioned and formatted, you can install Windows
onto your system. Once Windows has been successfully installed, you
should immediately download and install the Intel Application
Accelerator before putting your system into regular use.
Other Chipsets: Some motherboards and PCI ATA cards equipped
with VIA, SiS, ALi, HighPoint, and Promise chipsets may have drivers
or updates that will allow you to access the full capacity of a drive
larger than 137 GB, so contact your chipset, system, or motherboard
manufacturer to see if they have drivers available for your operating
system. If not, Maxtor recommends purchasing a Maxtor Ultra ATA/
or your local computer retailer.
24
Formatting the Hard Drive
Getting Help
This sections provides troubleshooting tips and answers frequently asked questions about hard drive installation.
The online Maxtor Knowledge Base contains a wealth of information on hard drive installation and troubleshooting.
from the map, then choose the Knowledge Base link on the left side of the screen. Some popular help topics are
listed below. To look up a specific article by ID, use the "Search by Answer ID" option.
• My ATA hard drive is not detected or recognized by the system BIOS. ID# 48
• The operating system only recognizes 128 GB or 137 GB of my large capacity drive. ID# 960
• Using MaxBlast "Set Hard Drive Size" utility to overcome BIOS capacity limitation. ID# 1361
• How can I copy / transfer all the data from my old drive to my new drive? ID# 581
• How to copy the operating system from one drive to another drive using MaxBlast 3. ID # 1366
• What exactly does MaxBlast do? ID# 1079
4
• Removing MaxBlast. ID# 1360
• Should MaxBlast be used to prepare a drive added to an Apple System? ID# 350
• Backup and Restore MBR (Master Boot Record) with MaxBlast. ID# 1362
• Does MaxBlast work with Red Hat Linux? ID# 391
• Partition Magic, Partition Expert, Partition Manager, and MaxBlast. ID# 1376
• My hard drive may be defective, how can I test it? ID # 205
• Instructions for testing ATA / IDE hard drives with the PowerMax diagnostic. ID # 590
• PowerMax Error Codes - What does it mean? ID# 538
• MaxBlast partition to partition / drive to drive copy feature does not create bootable drives. ID# 1371
Getting Help
25
Contacting Maxtor
Before contacting Maxtor Support, use the Hard Disk Information feature in MaxBlast to view the model
number and serial number of your drive. These numbers can be used to get help from Maxtor Support,
register your drive, and look up information on the Maxtor website.
• Warranty Services
Drive Returns (RMA), Warranty Status, Limited Warranty Statement
• Product Support
4
Installation Tutorial, Specifications, Jumper Settings, Installation Guides, Product Manuals
• Software Downloads
Installation Software, Utilities, Diagnostics
• Knowledge Base
Troubleshooting information, FAQs, resolved problem database
• Product Index
Current and Legacy Maxtor product's listing
Click on Worldwide Support to access the Knowledge Base, download software updates, register your drive,
and get assistance via e-mail.
26
Getting Help
Copyright © 2004 Maxtor Corporation. All rights reserved. Changes are periodically made to the information herein which will be incorporated in revised editions of this
publication. Maxtor may make changes or improvements to the product(s) described in this publication at any time and without notice. For purposes of storage capacity,
a gigabyte (GB) equals 1,000,000,000 bytes. Total accessible capacity varies depending on operating environment. MaxBlast, Maxtor, and the Maxtor stylized logo are
registered trademarks of Maxtor Corporation. All other brands or products are trademarks or registered trademarks of their respective holders. Maxtor Corporation,
500 McCarthy Blvd., Milpitas, California, 95035.
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