BlackBerry Wireless Handheld
User Guide
Contents
About this guide........................................................................................................... 5
Overview ................................................................................... 6
Conventions............................................................................... 7
Messages......................................................................................................................... 9
Email and PIN messages ....................................................... 10
SMS messages ......................................................................... 23
Managing messages ............................................................... 28
Address book...............................................................................................................37
Managing the SIM card phone book ................................... 45
Phone .............................................................................................................................49
Making phone calls ................................................................ 50
Answering phone calls .......................................................... 53
Using phone features ............................................................. 54
Managing phone call logs ..................................................... 56
Setting phone options ............................................................ 59
Viewing phone information.................................................. 68
Browser..........................................................................................................................71
About the handheld browsers .............................................. 72
Configuring a browser........................................................... 72
Browsing web pages .............................................................. 73
Using bookmarks.................................................................... 78
Managing the browser........................................................... 83
Setting browser options......................................................... 85
Calendar........................................................................................................................87
Navigating in the calendar.................................................... 88
Managing appointments and meetings............................... 90
Setting calendar options ........................................................ 97
Other applications......................................................................................................99
MemoPad............................................................................... 102
Calculator............................................................................... 104
Alarm...................................................................................... 105
Options .......................................................................................................................107
Handheld options................................................................. 108
Reference ...................................................................................................................133
Icons........................................................................................ 134
Troubleshooting.................................................................... 137
Maintenance .......................................................................... 140
Index............................................................................................................................141
About this guide
Overview
This guide provides information on using the BlackBerry Wireless
Handheld and its applications.
You can set up your handheld to work with your email accounts
using one of three options:
•
•
•
Web client: You use this option if you integrate your handheld
with a new email account, that is provisioned with the handheld,
or with your existing Internet service provider (ISP) email
account.
BlackBerry Enterprise Server: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook® or Lotus Notes® mailbox and
your business has a BlackBerry Enterprise Server.
BlackBerry Desktop Redirector: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook mailbox.
Depending on your service provider’s plan, your handheld might
vary from the depictions in this guide and some applications might
not be available on your handheld. Contact your service provider
for more information on available services.
Audience
This guide is a reference for BlackBerry Wireless Handheld users.
6
User Guide
Conventions
Conventions
This guide uses the following conventions:
Icon
Description
Warning: Warnings advise you that failure to take or avoid a specific
action can result in data loss or physical damage.
Note: Notes contain important information on the associated topic.
Tip: Tips provide optional or time-saving information on the associated
topic.
Prerequisite: Prerequisites are required conditions for the associated
topic.
Related resources
Refer to the following resources for additional information:
Resource
Description
Getting Started and Quick
Reference Card
This card provides you with the steps that you
must complete to set up your handheld and
provides shortcuts and tips for using your
handheld.
BlackBerry Desktop Software
Online Help
Each tool in the desktop software offers online
Help to guide you and answer your questions. To
view procedures for and information on the
desktop software’s tools, in any active window,
click Help.
BlackBerry Web Client Online If you integrate your handheld with an email
Help
account using the web client, you configure your
email settings on the web client site. For
information on configuring and using the Web
Client, in any Web Client window, click Help.
www.blackberry.com/
support
This web site provides frequently asked questions
and documentation for all BlackBerry products.
BlackBerry Wireless Handheld
7
About this guide
8
User Guide
Messages
This section provides information on the following topics:
•
Email and PIN messages
•
•
•
•
•
Opening messages
Sending email and PIN messages
Managing address book attachments
Managing file attachments
Setting message options
•
•
SMS messages
•
•
•
Opening SMS messages
Sending SMS messages
Setting SMS message options
Managing messages
•
•
•
•
•
•
Saving messages
Deleting messages
Reconciling email messages
Filing email messages
Searching for messages
Marking messages
1: Messages
Email and PIN messages
You can send and receive email messages. Email messages that are
sent from or received by your handheld are routed through an
existing email account.
You can also send and receive PIN messages. A personal
identification number (PIN) uniquely identifies each BlackBerry
handheld on the network. If you know another person’s handheld
PIN, you can send a PIN message to that person. PIN messages are
not routed through an existing email account.
Tip: To locate your handheld PIN, open the options application. The Options
screen appears. Click Status. The PIN field displays your PIN.
Opening messages
You can receive email messages from any email account and you
can receive PIN messages from other BlackBerry handheld users.
Long messages are sent to your handheld in sections. As you read
the first section, the next section is sent to your handheld
automatically.
Open a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open. The message appears.
Tip: If, on the Message List Options screen, you set the Auto More field to
No, you can request more of a long message manually. In the open message,
click the trackwheel. A menu appears.
• To request the next section of the message, click More.
• To request the rest of the message, click More All.
Refer to "Set message options" on page 21 for more information.
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User Guide
Email and PIN messages
Sending email and PIN messages
Prerequisite: To send messages, the following requirements must be met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS must appear with the wireless coverage indicator on the Home
screen.
Send a message
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
•
To send an email message, click Compose Email. The Select
Address screen appears.
•
To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click [Use Once]. A menu appears.
Select Address screen menu — Email item
5. Select one of the following options:
•
To send an email message, click Email. The One Time Email
screen appears.
BlackBerry Wireless Handheld
11
1: Messages
•
To send a PIN message, click PIN. The One Time PIN screen
appears.
6. Type an email address or PIN number.
7. Click the trackwheel. A menu appears.
8. Click Continue.
Tip: To add additional contacts to your message, click the trackwheel. Click
Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.
9. In the Subject field, type a subject.
10. Press the Enter key.
11. Type a message.
Tip: To send the message from a specific service (for example, Desktop or
Web Client), scroll to the top of the message. In the Using field, press the
Space key until the preferred service appears. Any subsequent messages are
also sent from this service.
12. Click the trackwheel. A menu appears.
13. Select one of the following options:
•
To save a draft of the message without sending it, click Save
Draft.
•
To send the message, click Send.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Send a message to a contact in your address book
1. Open the address book application. The Find screen appears.
Tip: To search for a contact name, type the first letters of the name.
2. Click a contact. A menu appears.
3. Select one of the following options:
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User Guide
Email and PIN messages
•
•
To send an email message, click Email <contact name>.
To send a PIN message, click PIN <contact name>.
4. In the Subject field, type a subject.
5. Press the Enter key.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Send an email message using a link
Links to email addresses appear as underlined text.
1. Click an email address link. A menu appears.
2. Click Email.
3. In the Subject field, type a subject.
4. Press the Enter key.
5. Type a message.
6. Click the trackwheel. A menu appears.
7. Click Send. The message is sent.
Reply to a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
To reply to only the sender, click Reply.
BlackBerry Wireless Handheld
13
1: Messages
•
To reply to the sender and all recipients of the original
message, click Reply To All.
Tip: To delete the original message from the reply, click the trackwheel. A
menu appears. Click Delete Original Text.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Forward a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
•
•
To send an email message, click Email <contact name>.
To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
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User Guide
Email and PIN messages
Edit and resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Edit. The message appears.
6. Edit the message.
Tip: To replace a contact, place your cursor in the To field. Click a contact. A
menu appears. Click Change Address.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Managing address book attachments
You can send and receive messages with address book attachments.
An address book attachment contains contact information that
recipients of the message can view and add to their address book.
Send an address book attachment
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
•
To send an email message, click Compose Email. The Select
Address screen appears.
•
To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
BlackBerry Wireless Handheld
15
1: Messages
•
•
To send an email message, click Email <contact name>.
To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Attach Address. The Attach screen appears.
9. Click a contact. A menu appears.
10. Click Continue. The contact information is attached to the
message.
Composing a message — Address book attachment
11. Click the trackwheel. A menu appears.
12. Click Send. The message and attachment are sent.
Open an address book attachment
1. In a message with an address book attachment, place your cursor
in the name of the address book attachment.
16
User Guide
Email and PIN messages
Open email message with address book attachment
2. Click the trackwheel. A menu appears.
3. Click View Attachment. The contact information appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
•
•
To add the contact information to your address book, click
Add To Address Book.
To update the contact information that is in your address
book, click Update Address.
To return to the open message, click Close.
BlackBerry Wireless Handheld
17
1: Messages
Managing file attachments
If the attachment service is loaded on your handheld, you can open
file attachments on your handheld. You can open attachments with
a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.
Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file
extension, the following requirements must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry
Enterprise Server version 2.2 or later for Lotus Domino.
To open file attachments with a .zip or .html file extension, the following
additional requirement must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange
or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus
Domino.
Spreadsheet format
Document format
Open the table of contents of a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachments screen appears.
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User Guide
Email and PIN messages
3. Click Table of Contents. A menu appears.
4. Click Retrieve. The table of contents appears.
Tip: To request the content for a table of contents item, click the item. A
menu appears. Click Retrieve. The content appears.
Open a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachment screen appears.
Note: If you retrieve a .pdf file that is password protected, you must type the
password. On the Attachment screen, click the trackwheel. A menu appears.
Click Password. Type the password. Click the trackwheel. The Attachment
screen appears.
3. Click Full Content. A menu appears.
4. Click Retrieve. The content appears.
Tip: In document format, links to tables appear as underlined text. To open
a table, click a table link. A menu appears. Click Retrieve.
Navigate in spreadsheet format
1. In spreadsheet format, click the trackwheel. A menu appears.
2. Select one of the following options:
•
To move to a specific worksheet, click Select Worksheet. A
dialog box appears. Click a worksheet.
•
•
•
To view the previous worksheet, click Prev Sheet.
To view the next worksheet, click Next Sheet.
To move to a specific cell, click Go to Cell. A dialog appears.
Type the cell coordinates (for example, C16). Click the
trackwheel.
•
To view the contents of a cell, click View Cell.
BlackBerry Wireless Handheld
19
1: Messages
Set file attachment options
1. In a file attachment, click the trackwheel. A menu appears.
2. Click Options. The Options screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Sheet Outline Cells Set whether the grid appears in spreadsheet Yes
format.
Sheet Horizontal
Scroll
Set whether the information in spreadsheet
cells wraps around when you scroll
horizontally.
No
Sheet Vertical
Scroll
Set whether the information in spreadsheet
cells wraps around when you scroll vertically.
No
Sheet Column
Width
Set the column width for the spreadsheet.
Medium
Yes
Sheet Display
Labels
Set whether spreadsheet columns are
labeled with letters and rows are labeled
with numbers.
Case Sensitive
Search
Set whether the Find feature is case sensitive No
when it searches attachments.
Font Family
Font Size
Set the font for attachments.
System
Set the font size for attachments.
10
Cache Size
Set how much handheld memory can be
used by attachments that you have viewed
on your handheld.
500KB
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
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User Guide
Email and PIN messages
Setting message options
Prerequisite: To set the Hide Filed Messages and Delete On options, your
handheld must be integrated with an email account using the BlackBerry
Enterprise Server or BlackBerry Desktop Redirector.
To set the Wireless Reconcile and Conflicts options, one of the following
requirements must be met:
• Your handheld must be enabled for wireless email reconciliation on a
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a
BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
• Your handheld must be enabled for wireless email reconciliation on the
BlackBerry Web Client. Contact your service provider for more information
on whether this option is available.
Set message options
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Display
Time
Set whether the Messages screen displays the time Yes
that a message is sent or received.
Display
Name
Set whether the Messages screen displays the
name of the sender or recipient.
Yes
Yes
Yes
Confirm
Delete
Set whether you are prompted before messages
are deleted.
Hide Filed
Messages
Set whether the Messages screen displays filed
email messages.
Consider
PIN Level 1
Set whether PIN messages are considered as high Yes
importance messages.
Auto More
Set whether the next section of a long message or Yes
attachment is delivered to your handheld
automatically.
BlackBerry Wireless Handheld
21
1: Messages
Field
Description
Default
Delete On
Set whether email messages are deleted from your Mailbox
handheld only or from both your handheld and
computer during an email reconciliation.
&
Handheld
Wireless
Reconcile
Set whether messages are reconciled over the
wireless network between your handheld and your
computer.
On
Conflicts
Set whether your handheld or your computer takes Mailbox
precedence if a message is moved or deleted from wins
both locations.
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
Set the importance level of a message
1. In a message, click the trackwheel. A menu appears.
2. Click Options. The Current Message Options screen appears.
3. In the following field, press the Space key until the preferred
option appears:
Field
Description
Default
Normal
Importance Set the priority level of the message.
4. Click the trackwheel. A menu appears.
5. Click Save. The option is saved.
22
User Guide
SMS messages
SMS messages
If you have an SMS-compatible phone number, you can send and
receive short message service (SMS) messages. An SMS-compatible
number is a phone number (work, home, mobile, or pager) that
your service provider has enabled for SMS.
Tip: To locate the SMS-compatible number for your handheld, open the
options application. The Options screen appears. Click SIM Card. The Phone
Number field displays your SMS-compatible number.
Opening SMS messages
Open an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Open. The message appears.
SMS message
BlackBerry Wireless Handheld
23
1: Messages
Sending SMS messages
You can send SMS messages to contacts who have an SMS-
compatible phone number. SMS messages can contain up to 160
characters.
If your service provider supports SMS concatenation, an SMS
message that contains more than 160 characters, is sent over the
wireless network in multiple, successive messages that appear on
your handheld as one message. The number of characters that you
type, and the number of messages that are required to send your
message, appear in the upper right corner of the screen.
Prerequisite: To send SMS messages, the following requirements must be
met:
• The wireless coverage indicator should show a level of wireless coverage.
• GPRS, gprs, or GSM must appear with the wireless coverage indicator on
the Home screen.
Send an SMS message
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Compose SMS. The Select Address screen appears.
4. Click [Use Once]. A menu appears.
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User Guide
SMS messages
Select Address screen menu — SMS item
5. Click SMS. The One Time SMS screen appears.
6. Type your contact’s SMS-compatible phone number.
Tip: When you type an SMS-compatible number, include the country code
and the area code. If you have set your smart dialing options in the phone
application, you do not need to type the country code and area code. Refer
to "Setting smart dialing options" on page 65 for more information.
7. Click the trackwheel. A menu appears.
8. Click Continue.
9. Type a message.
10. Click the trackwheel. A menu appears.
11. Click Send. The message is sent.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Note: Sending an SMS message to a wireless device that is registered on a
different wireless network might not function as expected. Contact your
service provider for more information on sending SMS messages between
wireless networks.
BlackBerry Wireless Handheld
25
1: Messages
Send an SMS message to a contact in your address
book
1. Open the address book application. The Find screen appears.
2. Click a contact with an SMS-compatible number. A menu
appears.
3. Click SMS <contact name>.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
Reply to an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Reply.
Tip: To delete the previous messages from the screen, click the trackwheel.
A menu appears. Click Remove History.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
Forward an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact with an SMS-compatible number. A menu
appears.
5. Click SMS <contact name>.
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User Guide
SMS messages
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
Setting SMS message options
1. Open the options application. The Options screen appears.
2. Click SMS. The SMS screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Leave
messages on
SIM Card
Description
Default
No
Set whether SMS messages are saved on your SIM
card.
Delivery
Reports
Set whether you receive notification when your SMS Off
message is delivered to the contact.
Validity
Period
Set how long the service center keeps an SMS
message if it cannot be delivered to your contact
immediately.
Max
Sent As
Set the type of SMS message to send.
Text
7
Number of
Previous
Items
Set the number of previous SMS messages that
appear when you view an SMS message.
Service
Center
This field displays the phone number for the service
center through which your SMS messages are sent.
—
BlackBerry Wireless Handheld
27
1: Messages
Field
Description
Default
Network To
Send Over
Set whether you want SMS messages to be sent over GSM
the GSM or GPRS network.
Cell
This fields controls the notification of received cell
Off
Broadcasting broadcast messages. Do not adjust this default
Service
setting.
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Note: Depending on your service provider’s plan, some SMS message options
might not be available on your handheld. Contact your service provider for
information on available options.
Managing messages
Saving messages
You can save important messages in the saved messages
application. If your handheld must delete messages to free memory,
it does not delete saved messages.
Save a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Save. The message is saved.
Deleting messages
You should delete unnecessary messages from your handheld. If
your handheld memory is full, your handheld deletes the oldest
messages from the messages application to accommodate new ones.
28
User Guide
Managing messages
Delete a message
Note: If, on the Message List Options screen, the Delete On option is set to
Mailbox & Handheld, messages that you delete on your handheld are also
deleted from your computer during email reconciliation. Refer to "Set
message options" on page 21 for more information.
1. Select one of the following options:
•
To delete a message from the messages application, open the
messages application. The Messages screen appears.
•
To delete a saved message, open the saved messages
application. The Saved Messages screen appears.
2. Click a message. A menu appears.
3. Click Delete. A dialog box appears.
4. Click Delete. The message is deleted.
Delete messages prior to a specific date
1. Select one of the following options:
•
•
To delete messages from the messages application, open the
messages application. The Messages screen appears.
To delete saved messages, open the saved messages
application. The Saved Messages screen appears.
2. Click a date. A menu appears.
3. Click Delete Prior. A dialog box appears.
4. Click Delete. The messages are deleted.
Note: Email messages that are deleted using the Delete Prior menu item
are not deleted from your computer during email reconciliation.
BlackBerry Wireless Handheld
29
1: Messages
Empty the deleted messages folder on your computer
from your handheld
Prerequisite: To delete messages from the Deleted Items folder on your
computer, the following requirements must be met:
• Your handheld must be enabled for wireless email reconciliation on the
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.
Refer to "Set message options" on page 21 for more information.
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. Click the trackwheel. A menu appears.
5. Click Purge Deleted Items. A dialog box appears.
6. Click Yes. The Deleted Items folder on your computer is
emptied.
Reconciling email messages
When email messages are reconciled, any message that you open,
file, or delete on your handheld is also opened, filed, or deleted on
your computer depending on how you set your message options.
If you use Lotus Notes, opened and unopened messages are not
reconciled between your computer and your handheld.
Lotus Domino
If wireless email reconciliation is not enabled on your handheld,
you must use the BlackBerry Desktop Software to reconcile your
handheld and desktop messages. Refer to the Desktop Software:
Intellisync Help for more information.
If you use Microsoft Outlook, and you use personal folders to
Microsoft
manage email messages, you must reconcile your personal
Exchange
folders manually using the desktop software, even if you have
enabled wireless email reconciliation. Refer to the Desktop
Software Intellisync Help for more information.
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User Guide
Managing messages
If wireless email reconciliation is enabled on your handheld, your
handheld and desktop messages are reconciled over the wireless
network automatically. Refer to "Set message options" on page 21
for more information on enabling wireless email reconciliation.
Tip: If wireless email reconciliation is enabled on your handheld, and there
are messages that have not been reconciled between your desktop and
handheld, you can reconcile email messages manually. Open the messages
application. The Messages screen appears. Click the trackwheel. A menu
appears. Click Reconcile Now.
Filing email messages
Prerequisite: To file email messages, the following requirements must be
met:
• Your handheld must be integrated with an email account using the
BlackBerry Enterprise Server or BlackBerry Desktop Redirector.
• You have folders in your desktop email program.
• You reconciled your email messages so that the folders from your desktop
email program appear on your handheld.
File an email message
1. Open the messages application. The Messages screen appears.
2. Click an email message. A menu appears.
3. Click File. The Select Folder screen appears.
BlackBerry Wireless Handheld
31
1: Messages
Select Folder screen
4. Click a folder. A menu appears.
Tip: To expand a folder on the Select Folder screen, click a folder with a plus
sign (+) beside it. A menu appears. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. A menu
appears. Click Collapse.
5. Click File. The message is filed.
Tip: To display filed messages on the Messages screen, set the Hide Filed
Messages option on the Message List Options screen to No.
To remove a filed message from a folder, file the message in the Inbox folder.
Searching for messages
Search for a message
1. Open the search messages application. The Search screen
appears.
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User Guide
Managing messages
Search screen — Specifying search criteria
2. In one or more of the following fields, type message information:
Field
Name
Description
Type a name, email address, PIN, or phone number.
Subject
Type text that the handheld should search for in the subject of
messages.
Message Type text that the handheld should search for in the body of
messages.
3. In one or more of the following fields, press the Space key until
the preferred option appears:
Field
In
Description
Default
Set the address field in which you want to search.
Any Address
Field
Folder Set the folder in which you want to search.
All Folders
! To select a folder, press the Space key. The Select
Folder screen appears. Click a folder. A menu
appears. Click Select Folder.
Show
Type
Set whether you want to search for sent, received, or Sent and
saved messages.
Received
Set the type of message for which you want to
search.
All
BlackBerry Wireless Handheld
33
1: Messages
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
To perform a search without saving the search criteria, click
Search.
•
To save the search criteria, click Save. The Save Search screen
appears. Type a name and a shortcut key for your search.
Click the trackwheel. A menu appears. Click Save.
View, edit, or delete a saved search
1. Open the search messages application. The Search screen
appears.
2. Click the trackwheel. A menu appears.
3. Click Recall. Your saved searches appear.
4. Click a search. A menu appears.
5. Select one of the following options:
•
•
To view the search criteria, click Select Search.
To edit the search criteria, click Edit Search. Edit the search
criteria. Click the trackwheel. A menu appears. Click Save.
•
To delete the search, click Delete Search. A dialog box
appears. Click Delete.
Tip: To view the criteria of your last search quickly, on the Search screen, click
the trackwheel. Click Last. The Search screen displays the criteria of the last
search that you performed.
Search for a message by sender, recipient, or subject
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Select one of the following options:
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User Guide
Managing messages
•
•
•
To search for all messages that relate to the sender of the
selected message, click Search Sender.
To search for all messages that relate to the recipient of the
selected message, click Search Recipient.
To search for messages with the same subject as the selected
message, click Search Subject.
Messages screen menu — Search Sender item
Marking messages
Mark a message as unopened or opened
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Select one of the following options:
•
•
To mark the message as opened, click Mark Opened.
To mark the message as unopened, click Mark Unopened.
Mark messages prior to a specific date as opened
1. Open the messages application. The Messages screen appears.
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35
1: Messages
2. Click a date. A menu appears.
3. Click Mark Prior Opened. All messages prior to the selected
date are marked as opened.
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User Guide
2: Address book
Adding contacts
Note: You can import contacts from your desktop email program if your
handheld is integrated with an email account using the BlackBerry Enterprise
Server. Refer to the Desktop Software: Backup and Restore Help for more
information..
Create a contact
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click New Address. The New Address screen appears.
New Address screen
4. In one or more of the following fields, type contact information:
Field
Salutation
First
Description
Type a salutation (for example, Mr., Ms., Dr.).
Type a first name.
Last
Type a last name.
Email
Type an email address. Press the Space key to insert the at sign
(@); press it again to insert a period.
! To add more than one email address for the contact, click the
trackwheel. A menu appears. Click Add Email Address.
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User Guide
Adding contacts
Field
Company
Title
Description
Type a company name.
Type a job title.
Work, Home, Type the appropriate phone number.
Mobile,
Pager
! To insert an extension, type x or ext. Type the extension
number.
You can use a wait or pause to separate additional numbers (for
example, a password or extension) from the main number. When
the phone number is dialed, your handheld either pauses before
dialing the additional numbers (pause) or prompts you to type
them (wait).
! To insert a pause or wait, click the trackwheel. A menu
appears. Click Add Wait or Add Pause. Type the additional
numbers.
Fax
Type a fax number.
PIN
Type a BlackBerry handheld personal identification number.
Type a street address.
Address 1
Address 2
City
Type any additional address information.
Type a city.
State/ Prov
Type a state or province.
ZIP/ Postal
Code
Type a ZIP code or postal code.
Country
Type a country.
User 1, User Type additional information (for example, a birthday or
2, User 3,
User 4
anniversary).
! To change the name of a user-defined field for all contacts,
click the trackwheel. A menu appears. Click Change Field
Name.
Notes
Type any notes.
5. Click the trackwheel. A menu appears.
6. Click Save. The contact is saved.
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2: Address book
Create a group
After you create contacts, you can create a group. If you send an
email message to a group, the message is sent to all group members
at the same time.
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click New Group. The New Group screen appears.
4. Type a group name.
5. Click the trackwheel. A menu appears.
6. Click Add Member. The Select Address screen appears.
7. Click a contact. A menu appears.
8. Click Continue. The New Group screen appears with the contact
added as a new member.
9. To add more contacts to your group, repeat steps 5 through 8.
10. Click the trackwheel. A menu appears.
11. Click Save Group. The group is saved.
Add contact information from the Messages screen
You can add a sender’s email address or PIN from a message and
the phone number of a caller or contact from a phone call log.
1. Open the messages application. The Messages screen appears.
2. Click a message or phone call log. A menu appears.
3. Click Open. The message or phone call log appears.
4. Click the trackwheel. A menu appears.
5. Click Add To Address Book. The New Address screen appears.
6. Type contact information.
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User Guide
Adding contacts
7. Click the trackwheel. A menu appears.
8. Click Save. The contact is saved.
Add contact information from the Phone screen
1. Open the phone. The Phone screen appears.
2. Click a phone number. A menu appears.
3. Click Add To Address Book. The New Address screen appears.
4. Type contact information.
5. Click the trackwheel. A menu appears.
6. Click Save. The contact is saved.
Add contact information from a link
Links for email addresses and phone numbers appear as underlined
text.
1. Click an email address or phone number link. A menu appears.
2. Click Add To Address Book. The New Address screen appears.
3. Type contact information.
4. Click the trackwheel. A menu appears.
5. Click Save. The contact is saved.
Add contact information from your SIM card phone
book
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click SIM Phone Book. The Find screen appears.
4. Click a contact. A menu appears.
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2: Address book
5. Click Add To Address Book. The ADN Phonebook Entry screen
appears.
6. Click the trackwheel. A menu appears.
7. Click Save. The contact is saved.
Managing the address book
Open a contact or group
1. Open the address book application. The Find screen appears.
2. Select one of the following options:
•
•
Click a contact. A menu appears. Click View. The contact
information appears.
Click a group. A menu appears. Click View Group. The
group member list appears.
Tip: To view information for a contact in the group, click the contact. A menu
appears. Click View Member.
Edit a contact
1. Open the address book application. The Find screen appears.
2. Click a contact. A menu appears.
3. Click Edit. The Edit Address screen appears.
4. Edit the contact information.
5. Click the trackwheel. A menu appears.
6. Click Save. The edited contact is saved.
Edit a group
1. Open the address book application. The Find screen appears.
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User Guide
Managing the address book
2. Click a group. A menu appears.
3. Click Edit Group. The Edit Group screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
•
•
•
To delete the contact, click Delete Member. A dialog box
appears. Click Delete. Proceed to step 8.
To replace the contact with another contact, click Change
Member. The Select Address screen appears.
To add a contact, click Add Member. The Select Address
screen appears.
6. Click a contact. A menu appears.
7. Click Continue. The Edit Group screen appears.
8. Click the trackwheel. A menu appears.
9. Click Save Group. The edited group is saved.
Delete a contact or group
If you delete a group, the individual contacts still appear in your
address book.
1. Open the address book application. The Find screen appears.
2. Select one of the following options:
•
•
Click a contact. A menu appears. Click Delete.
Click a group. A menu appears. Click Delete Group.
A dialog box appears.
3. Click Delete. The contact or group is deleted.
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43
2: Address book
Search for a contact in a remote address book
You can search for contact information in your company’s Global
Address List or Notes Address Book.
Prerequisite: To search for contacts in a remote address book, the following
requirements must be met:
• Your handheld must be enabled for Remote Address Lookup on a
BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a
BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
1. Open the address book application. The Find screen appears.
2. Type a contact name.
3. Click the trackwheel. A menu appears.
4. Click Lookup. The Find screen displays the search status and
indicates when the search is complete.
5. Click the trackwheel. A menu appears.
6. Click View Lookup. The results of your search appear.
7. Click a contact. A menu appears.
8. Click one of the following menu items:
Menu item
Lookup
Resolve
Add
Description
enables you to specify or edit search criteria
adds the selected contact to your address book temporarily
adds the selected contact to your address book
adds all the contacts to your address book
deletes the selected contact from the search results
deletes the search results
Add All
Delete
Delete
Lookup
View
displays the selected contact’s information
Get More
Results
requests more search results from the BlackBerry Enterprise
Server (the server sends a maximum of 20 results at one time)
44
User Guide
Setting address book options
Setting address book options
Set address book options
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Address Book Options screen appears.
4. In the following fields, press the Space key until the preferred
option appears:
Field
Option
Default
Sort By
Set how your contacts are sorted.
First
Name
Confirm
Delete
Set whether you are prompted before contacts are
deleted.
Yes
Yes
Allow
Duplicate
Names
Set whether the same name can appear more than
once in your address book.
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
Managing the SIM card phone book
You can access the abbreviated dialing numbers (ADNs) and service
dialing numbers (SDNs) that are saved on your SIM card.
Prerequisite: To create or edit SIM card contacts, your SIM card must be
provisioned appropriately.
View the SIM card phone book
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
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45
2: Address book
3. Click SIM Phone Book. ADN entries appear in plain text and
SDN entries appear in bold.
Create a SIM card contact
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click SIM Phone Book. The Find screen appears.
4. Click the trackwheel. A menu appears.
5. Click New. The ADN Phonebook Entry screen appears.
6. In the Name field, type a name.
7. In the Phone field, type a phone number.
8. Click the trackwheel. A menu appears.
9. Click Save. The contact is saved.
Edit a SIM card contact
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click SIM Phone Book. The Find screen appears.
4. Click a contact. A menu appears.
5. Click Edit. The ADN Phonebook Entry screen appears.
6. Edit the contact information.
7. Click the trackwheel. A menu appears.
8. Click Save. The edited contact is saved.
Delete a SIM card contact
1. Open the address book application. The Find screen appears.
2. Click the trackwheel. A menu appears.
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User Guide
Managing the SIM card phone book
3. Click SIM Phone Book. The Find screen appears.
4. Click a contact. A menu appears.
5. Click Delete. A dialog box appears.
6. Click Delete. The contact is deleted.
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2: Address book
48
User Guide
3
Phone
of its features might not be available on your handheld. Contact
your service provider or network operator for more
information on available services.
This section provides information on the following topics:
•
•
•
•
•
•
Making phone calls
Answering phone calls
Using phone features
Managing phone call logs
Setting phone options
Viewing phone information
3: Phone
Making phone calls
Prerequisite: To make a phone call, the following requirements must be
met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS, gprs, or GSM must appear with the wireless coverage indicator on
the Home screen.
Make a call
Note: If you are using a headset, insert the headset connector into the
headset jack at the top of the handheld.
1. Open the phone. The Phone screen appears.
Phone screen
2. Click One Time Dial. The Enter Phone Number dialog box
appears.
Tip: On the Phone screen, you can also press the Space key to open the Enter
Phone Number dialog box.
3. Type a phone number.
Tip: To type a phone number extension, hold the 8 key until the letter x
appears. Type the phone number extension.
4. Click Call. The phone number is dialed.
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User Guide
Making phone calls
Active Call screen
5. To end the call, hold the Escape button.
Call a contact that appears on your Phone screen
The Phone screen lists the contact names or phone numbers for your
last 20 calls.
1. Open the phone. The Phone screen appears.
2. Click a contact or a phone number. A menu appears.
3. Click Call <contact name or phone number>. The phone number
is dialed.
4. To end the call, hold the Escape button.
Tip: To delete a contact or a phone number that appears on the Phone
screen, click the contact or the phone number. A menu appears. Click
Delete.
Call a contact in your address book
1. Open the phone. The Phone screen appears.
2. Type the first letters of a contact. Contacts that start with these
letters appear.
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51
3: Phone
3. Click a contact. A menu appears.
4. Click Call <contact name>. The phone number is dialed.
5. To end the call, hold the Escape button.
Call a contact using a link
In messages and on web pages, phone numbers appear as links.
1. Click a phone number link. A menu appears.
2. Click Call. The phone number is dialed.
3. To end the call, hold the Escape button.
Call an emergency phone number
You can call an emergency phone number even when your
handheld is locked or the SIM card is not inserted. If you call an
emergency phone number when the radio is off, the radio turns on
automatically.
Warning: If your handheld is locked, you can only make calls to emergency
numbers (for example, 911 or 112).
1. Select one of the following options:
•
Open the phone. The Phone screen appears. Click One Time
Dial.
•
If your handheld is locked, click the trackwheel. A dialog box
appears. Click Emergency Call. A dialog box appears. Click
Yes.
2. Type an emergency phone number (for example, 911 or 112).
3. Click the trackwheel. The emergency number is dialed.
4. To end the call, hold the Escape button.
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User Guide
Answering phone calls
Call your voice mail
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Call Voice Mail.
•
If a voice mail access phone number is available, your voice
mail access number is dialed.
•
If a voice mail access phone number is not available, a dialog
box appears. Type your voice mail access number. Click the
trackwheel. Your voice mail access number is dialed.
4. To end the call, hold the Escape button.
Tip: To call your voice mail quickly, in the phone, press and hold 1.
Answering phone calls
Answer a call
1. In the dialog box that appears when you receive a call, select one
of the following options:
Option
Answer
Description
answers the incoming call
Answer and Hold
answers the incoming call and places it on hold
ends the current call and answers the incoming call
Answer - Drop
Current
Answer - Hold
Current
places the current call on hold and answers the incoming
call
Answer - Drop All ends all current calls and answers the incoming call
Ignore ignores the incoming call
2. To end the call, hold the Escape button.
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53
3: Phone
Using phone features
Adjust the volume
1. On the Active Call screen, select one of the following options:
•
•
To increase the volume, roll the trackwheel up.
To decrease the volume, roll the trackwheel down.
Tip: To adjust the volume while you are using another handheld application,
click the trackwheel. A menu appears. Click Volume. Roll the trackwheel up
or down to change the volume.
Place a call on hold
1. During a call, click the trackwheel. A menu appears.
2. Click Hold. The call is placed on hold.
3. To resume the call, click the trackwheel. A menu appears.
4. Click Resume. The call is resumed.
Mute a phone call
If you mute a phone call, you can hear your contact, but your
contact cannot hear you.
1. During a call, click the trackwheel. A menu appears.
2. Click Mute. A tone sounds and the call is muted.
3. To turn the mute feature off, click the trackwheel. A menu
appears.
4. Click Turn Mute Off. A tone sounds and the mute feature is
turned off.
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User Guide
Using phone features
Alternate between phone calls
If you are connected to two phone calls and you want to alternate
between them, you can swap calls.
1. During a call, click the trackwheel. A menu appears.
2. Click Swap. The calls are swapped.
Make a conference call
You can talk to multiple contacts at one time.
Prerequisite: To use this feature, you must subscribe to a conference call
service. Contact your service provider for more information.
1. During a call, click the trackwheel. A menu appears.
2. Click New Call. The Select Address screen appears and the
current call is placed on hold.
3. Click a contact. A menu appears.
4. Click Call <contact name>. The phone number is dialed.
5. During the second call, click the trackwheel. A menu appears.
6. Click Join. You are connected to both calls.
•
To add another contact to your call, click the trackwheel. A
menu appears. Click Hold. Repeat steps 1 through 4.
•
To speak privately with one contact, click the trackwheel. A
menu appears. Click Split Call. The Select Call dialog box
appears. Click a contact.
•
To disconnect one contact, click the trackwheel. A menu
appears. Click Drop Call. The Select Call dialog box appears.
Click a contact.
7. To end the conference call, hold the Escape button.
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55
3: Phone
Use other applications during a call
If you use a headset with your handheld, you can use other
applications during a phone call. You can compose email and PIN
messages, but you cannot send or receive them until the call ends.
1. On the Active Call screen, click the trackwheel. A menu appears.
2. Click Hide Call. The Home screen appears.
Note: To end the call while you are using another application, click the
trackwheel. A menu appears. Click End Call.
Use alpha-dialing
When you call a contact, your handheld enters number-lock mode.
You can use the alpha-dialing feature to type letters when you enter
a phone number or while you are on a call.
•
•
Τo type one letter, press the Right Shift key. Press the letter key.
To type multiple letters, press the Alt key + the Right Shift key.
Your handheld enters character mode. To turn off character
mode, press the Right Shift key again.
Managing phone call logs
The handheld creates a phone call log after each phone call. Phone
call logs appear on the Messages screen and contain information
about the call, including the date and time, duration, caller or
recipient information, and any call notes.
Open a phone call log
1. Open the messages application. The Messages screen appears.
2. Click a phone call log. A menu appears.
3. Click Open. The phone call log appears.
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User Guide
Managing phone call logs
Phone call log
Create or edit phone call notes
After a call ends, you can create call notes to record the details of
your call.
Tip: If you use a headset with the handheld, you can add call notes during
a call. Click the trackwheel. A menu appears. Click Notes. Type your notes.
The notes are saved when the call ends.
1. Open the messages application. The Messages screen appears.
2. Click a phone call log. A menu appears.
3. Click Open. The View Call Log screen appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
•
To create call notes, click Add Notes. Type call notes.
To edit call notes, click Edit Notes. Edit the call notes.
6. Click the trackwheel. A menu appears.
7. Click Save Notes. The call notes are saved.
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3: Phone
Forward a phone call log
1. Open the messages application. The Messages screen appears.
2. Click a phone call log. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact. A menu appears.
5. Click Email <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The phone call log is forwarded.
Delete a phone call log
1. Open the messages application. The Messages screen appears.
2. Click a phone call log. A menu appears.
3. Click Delete. A dialog box appears.
4. Click Delete. The phone call log is deleted.
Search for a phone call log
1. Open the search messages application. The Search screen
appears.
2. In one or more of the following fields, type phone call log
information:
Field
Description
Type a name or phone number.
Name
Message Type any text that you want the handheld to search for in call notes.
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User Guide
Setting phone options
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Folder
Set the folder in which you want to search.
All
Folders
! To select a folder, press the Space key. The Select
Folder screen appears. Click a folder. A menu appears.
Click Select Folder.
Show
Type
Set whether you want to search for sent or received
phone call logs.
Sent and
Received
Set the type of message for which you want to search.
All
4. Click the trackwheel. A menu appears.
5. Click Search. The Search Results screen appears.
Setting phone options
View the phone options
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
Option
Description
Call Logging Set whether phone call logs appear on the Messages screen.
Select the type of calls that are logged.
Call Barring Set whether incoming or outgoing calls are blocked. Select the
type of calls that are blocked.
Call
Forwarding
Set whether incoming calls are forwarded to another phone
number.
Call Waiting Set whether you are notified of incoming calls during a call.
General
Options
Set general phone options.
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3: Phone
Option
Description
Smart
Dialing
Set dialing properties.
Voice Mail
TTY Option
Set your voice mail access number.
Enable or disable text telephone.
Setting call logging
You can set whether phone call logs appear on the Messages screen.
Set call logging
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Logging. The Call Logging screen appears.
5. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Yes
Show Logs In
Message List
Set whether phone call logs appear on the
Messages screen.
Log These Call
Types
Set which types of calls generate a phone call
log.
Selected
6. Click the trackwheel. A menu appears.
7. Click Save. The options are saved.
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User Guide
Setting phone options
Setting call barring
Prerequisite: To block calls, the following requirements must be met:
• Your SIM card must be provisioned for call barring.
• You must have a default call barring password.
Contact your service provider for more information.
Set call barring options
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Barring. The Call Barring screen appears.
5. In the following check boxes, press the Space key to select or
clear the option:
Option
Description
Default
cleared
All
Incoming
Set whether all incoming calls are blocked.
Incoming If
Roaming
Set whether incoming calls are blocked when you are cleared
roaming outside the coverage area of your home
network.
All
Set whether all outgoing calls are blocked.
cleared
cleared
cleared
Outgoing
Int’l Calls
Set whether outgoing calls to international phone
numbers are blocked.
Int’l Not to
Set whether outgoing calls to international phone
Home PLMN numbers that are not on your home network are
blocked.
6. Click the trackwheel. A menu appears.
7. Click Save. The options are saved.
Enable or disable call barring
1. Open the phone. The Phone screen appears.
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3: Phone
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Barring. The Call Barring screen appears.
5. Click the trackwheel. A menu appears.
6. Select one of the following options:
•
To enable call barring, click Enable. A dialog box appears. In
the Enter password field, type your password.
•
To disable call barring, click Disable.
7. Click the trackwheel. A menu appears.
8. Click Save. The option is enabled or disabled.
Change your call barring password
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Barring. The Call Barring screen appears.
5. Click the trackwheel. A menu appears.
6. Click Change Password. A dialog box appears.
7. In the Current Password field, type your call barring password.
8. Click the trackwheel. A dialog box appears.
9. In the New Password field, type a new call barring password.
10. Click the trackwheel. A dialog box appears.
11. In the Verify New Password field, type the new password again.
12. Click the trackwheel. Your password is changed.
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User Guide
Setting phone options
Setting call forwarding
Prerequisite: To set and enable call forwarding profiles, your SIM card must
be provisioned for call forwarding. Contact your service provider for more
information.
Set call forwarding profiles
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Forwarding. The profiles appear.
Profile
Description
All Calls
This profile forwards all calls to the specified phone number.
Unanswered This profile forwards calls to the specified number if you are on
Calls
another call, you are not answering calls, or your handheld is not
reachable.
5. Click a profile. A menu appears.
6. Click Edit. The Edit Forwarding Profile screen appears.
7. Type a phone number.
8. Click the trackwheel. A menu appears.
9. Click Save. The profile is saved.
Enable or disable a call forwarding profile
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Forwarding. The Call Forwarding screen appears.
5. Click a profile. A menu appears.
6. Select one of the following options:
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63
3: Phone
•
•
To enable the call forwarding profile, click Enable.
To disable the call forwarding profile, click Disable.
Tip: To enable or disable a call forwarding profile quickly, select it and press
the Space key.
Setting call waiting
Set call waiting
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Call Waiting. The Call Waiting screen appears.
5. In the following field, press the Space key until the preferred
option appears:
Field
Call
Waiting
Enabled
Description
Default
Yes
Set whether you receive notification for incoming
calls during a call.
6. Click the trackwheel. A menu appears.
7. Click Save. The option is saved.
Setting general phone options
Set general phone options
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click General Options. The General Options screen appears.
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Setting phone options
5. In the following fields, press the Space key until the preferred
option appears:
Field
Option
Default
Never
Auto
Answer
Set whether calls are answered automatically when
you remove your handheld from the holster.
Auto
Hangup
Set whether phone calls end when you insert your
handheld in the holster.
Into
Holster
Confirm
Delete
Set whether you are prompted before phone numbers Yes
and contacts are deleted from the Phone screen.
Restrict My Set whether your handheld phone number is hidden No
Identity
Sort By
from the recipient’s call display when you make
phone calls.
Set how your contacts appear on the Phone screen.
Most
Recent
Dial from
Home
Screen
Set whether you can dial phone numbers from the
Home screen. If you set this field to Yes, you cannot
use shortcut keys on the Home screen.
No
6. Click the trackwheel. A menu appears.
7. Click Save. The options are saved.
Setting smart dialing options
You can specify default country and area codes so that you do not
have to specify these numbers each time that you type a phone
number.
You can also set options for dialing corporate extensions. If you call
a corporation frequently, you can set your smart dialing options so
that you do not have to type the main number for the corporation.
To call a contact in the corporation, you only need to type x and the
extension number.
Set general smart dialing options
1. Open the phone. The Phone screen appears.
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3: Phone
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Smart Dialing. The Smart Dialing screen appears.
5. In the following fields, type general smart dialing information:
Field
Description
Country Code
Area Code
Type your country code.
Type your area code.
National
Number
Length
Type the default length for phone numbers in your country.
This value includes your area code and local number, but does
not include your country code or National Direct Dialing
prefix.
Set corporate smart dialing options
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Smart Dialing. The Smart Dialing screen appears.
5. In the following field, type corporate smart dialing information:
Field
Call
Description
Type the main phone number of a corporation that you call
frequently. If you have set general smart dialing options, you do not
need to specify an area or country code.
6. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Wait For
Set how long your handheld waits before dialing
extensions. This option applies to extensions of the
phone number that you specified in the Call field.
2 seconds
Extension Set a default length for extensions of the phone
Length number that you specified in the Call field.
Unknown
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User Guide
Setting phone options
7. In the following field, press the Space key until the preferred
option appears:
Field
Description
Default
Wait For
Set how long your handheld waits before dialing
extensions. This option applies to extensions of phone
numbers other than the one you specified in the Call
field.
2 seconds
8. Click the trackwheel. A menu appears.
9. Click Save. The options are saved.
Setting voice mail options
If your SIM card is provisioned for voice mail, a voice mail access
number appears on the Voice Mail screen. If your SIM card is not
provisioned for voice mail or you want to choose a different voice
mail system, you can specify a voice mail access number.
Set voice mail options
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click Voice Mail. The Voice Mail screen appears.
5. In the following fields, type voice mail information:
Field
Description
Access Number
Type a voice mail access number.
Additional
Numbers
Type any additional numbers for your voice mail (for
example, a password or an extension number).
6. Click the trackwheel. A menu appears.
7. Click Save. The options are saved.
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3: Phone
Setting TTY options
You can use text telephone (TTY) to make calls to and receive calls
from other TTY devices. If you connect your handheld to a TTY
device, phone calls that you receive on your handheld are converted
to text.
Prerequisite: To use text telephone, the following requirements must be
met:
• Your service provider must support TTY devices.
• Your TTY device must operate at 45.45 bps. The handheld does not support
devices that operate at 50 bps.
• The TTY device connector must be inserted into the headset jack that is
located at the top of your handheld. If you use an RJ-11 connector, you
must use an adapter to connect the TTY device to your handheld.
Set the TTY option
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Phone Options screen appears.
4. Click TTY Option. The TTY Option screen appears.
5. In the following field, press the Space key until the preferred
option appears:
Field
Description
Default
No
TTY Mode Set whether the TTY feature is enabled or disabled.
6. Click the trackwheel. A menu appears.
7. Click Save. The option is saved.
Viewing phone information
The Phone Info screen displays the duration of your calls and your
handheld phone number.
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User Guide
Viewing phone information
View phone information
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Status. The Phone Info screen displays your handheld
phone number, the length of your last call, and the total length of
all your calls.
Reset call timers
1. Open the phone. The Phone screen appears.
2. Click the trackwheel. A menu appears.
3. Click Status. The Phone Info screen appears.
4. Click either Last Call or Total Calls. A menu appears.
5. Select one of the following options:
•
•
To clear the timer, click Clear Timer.
To clear both timers, click Clear All Timers.
6. Click the trackwheel. A menu appears.
7. Click Save. The timer is reset.
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User Guide
4
Browser
browser features might not be available on your handheld.
Contact your service provider for more information on
available services.
This section provides information on the following topics:
•
•
•
•
•
•
About the handheld browsers
Configuring a browser
Browsing web pages
Using bookmarks
Managing the browser
Setting browser options
4: Browser
About the handheld browsers
Your handheld supports two browser types—one which allows you
to open web pages using your service provider’s gateway and one
which allows you to open web pages using your corporate Mobile
Data Service. The options and available services vary depending on
your service provider.
Prerequisite: To use the BlackBerry Browser, the following requirement
must be met:
• Your handheld must be enabled for Mobile Data Service on a BlackBerry
Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry
Enterprise Server version 2.2 or later for Lotus Domino.
Configuring a browser
Configure a browser
You can change the home page for a browser.
1. Open a browser. The startup screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Browser Options screen appears.
4. Click Browser Configuration. The Browser Configuration screen
appears.
5. In the Home Page Address field, type a URL.
6. In the following fields, press the Space key until the preferred
option appears.
Field
Description
Default
Show Images Set whether images load when you open a web On WML &
page.
HTML Pages
Show Image
Set whether image placeholders appear if
No
Placeholders images do not load.
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User Guide
Browsing web pages
Default
Field
Description
Content
Mode
Set the type of content that your browser
accepts.
WML &
HTML
Warning: Do not change the information in any other fields on this screen.
7. Click the trackwheel. A menu appears.
8. Click Save Options. The configuration is saved.
Browsing web pages
The browser is optimized to view WML and HTML web pages.
Prerequisite: To browse web pages, the following requirements must be
met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS must appear with the wireless coverage indicator on the Home
screen.
Open a web page by typing a URL
1. Open a browser. The startup screen appears.
2. Click the trackwheel. A menu appears.
3. Click Go To. A dialog box appears.
4. In the Go To field, type a URL.
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4: Browser
Go To field — Typing a URL
Tip: Press the Space key to insert a period. Press a Shift key + the Space
key to insert a slash mark (/ ).
5. Click OK. The browser requests the web page.
Open a web page from a link
Links to web pages appear as underlined text and usually contain
the name or URL of a web page.
1. Click a link. A menu appears.
2. Click Get Link. The browser requests the web page.
Tip: To open a web page from a link quickly, select the link and hold the
trackwheel.
Cancel a web page request
1. While a web page is loading, click the trackwheel. A menu
appears.
2. Click Stop. The browser stops requesting the web page.
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User Guide
Browsing web pages
Navigate on a web page
Navigation on a web page varies according to the layout on each
page and the items that you have selected. A web page can contain
customized menu items or links.
1. On a web page, select one of the following options:
•
To select a menu item, click the trackwheel. A menu appears.
Click a menu item.
•
To select a link on a web page, click the link.
Tip: To see a list of browser shortcut keys, click the trackwheel. A menu
appears. Click Help.
Navigate between web pages
1. On a web page, click the trackwheel. A menu appears.
2. Select one of the following options:
•
•
To move back a page, click Previous or press the Escape
button.
To move forward a page, click Next.
View images on a web page
1. On a web page, click an image or image placeholder. A menu
appears.
2. Select one of the following options:
•
•
•
To view the image on its own page, click Full Image.
To load more images on the web page, click More Images.
To load all the images on the web page, click All Images.
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4: Browser
Refresh a web page
You can refresh a web page to view the most current information, or
if a web page stops responding.
1. On a web page, click the trackwheel. A menu appears.
2. Click Refresh. The web page is refreshed.
Save a web page to the Messages screen
You can save a web page to your Messages screen instead of
creating a bookmark that appears on the Bookmarks screen.
1. On a web page, click the trackwheel. A menu appears.
2. Select one of the following options:
•
•
If the web page is not loaded yet, click Save Request.
If the web page is loaded, click Save Page.
The requested web page is saved as a message on the Messages
screen.
Tip: To open a web page from the Messages screen, click a saved web page.
A menu appears. Click Open Page.
View the URL of a web page
You can view the URL of a web page while you browse it.
1. On a web page, click the trackwheel. A menu appears.
2. Click Page Address. The Address dialog box displays the
address of the web page.
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User Guide
Browsing web pages
View the security settings for a web page
1. On a web page, click one of the following icons:
Icon
Description
browser connection to the web page is secure
browser connection to the web page is not secure
A dialog box displays security setting information.
Download applications
You can download applications to use on your handheld.
Note: You are solely responsible for the selection, implementation and
performance of any third-party applications that you use with the handheld
or desktop software. Research In Motion does not in any way endorse or
guarantee the security, compatibility, performance, or trustworthiness of any
third-party applications, and shall have no liability to you or any third-party
for issues arising from such third-party applications.
1. On a web page, click an application link. A menu appears.
2. Click Get Link. The application information appears.
Application information
3. Click Download. A dialog box appears.
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4: Browser
4. Click OK. The application is downloaded.
The new application is added to your handheld.
Using bookmarks
You can save the addresses of your favorite web pages as
bookmarks. Bookmarks appear in the browser, on the Bookmarks
screen.
Create a bookmark
1. On a web page, click the trackwheel. A menu appears.
2. Click Add Bookmark. The Add Bookmark dialog box appears.
Add Bookmark dialog box
3. In the following fields, review or edit the information:
Field
Title
Description
Default
—
This field displays the name of the bookmark.
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User Guide
Using bookmarks
Default
Field
Description
Create in Set the folder in which the bookmark is saved.
Browser
Bookmarks
! To set a different folder, click Change Folder. The
Bookmarks screen appears. Click a folder. A menu
appears. Click Select Folder.
Refer to "Create a folder for bookmarks" on page 81
for more information.
Make
Set whether you can view the web page when you
cleared
Available are not connected to the wireless network. When you
Offline
view a web page offline, it displays the information
that was current when you saved the bookmark.
! To select or clear the check box, press the Space
key.
4. Click Add. The bookmark is saved.
Open a bookmark
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click a bookmark. A menu appears.
4. Click Get Link. The browser requests the web page.
Edit a bookmark
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click a bookmark. A menu appears.
4. Click Edit Bookmark. A dialog box appears.
5. Edit the bookmark.
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4: Browser
Bookmarks screen — Editing a bookmark
Note: To change the Make Available Offline option, you must create the
bookmark again. Refer to "Create a bookmark" on page 78 for more
information.
6. Click Accept. The edited bookmark is saved.
Move a bookmark
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click a bookmark. A menu appears.
4. Select one of the following options:
•
•
•
To move the bookmark one item higher in the list, click Move
Bookmark Up.
To move the bookmark one item lower in the list, click Move
Bookmark Down.
To move the bookmark to another folder, click Move
Bookmark. The Select Destination Folder screen appears.
Click a folder. A menu appears. Click Select Folder.
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User Guide
Using bookmarks
Delete a bookmark
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click a bookmark. A menu appears.
4. Click Delete Bookmark. A dialog box appears.
5. Click Delete. The bookmark is deleted.
Note: You cannot delete the Home Page bookmark.
Create a folder for bookmarks
You can create folders within the Bookmarks folder.
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click the trackwheel. A menu appears.
4. Click View Bookmark Subfolders. The Bookmarks screen
appears.
5. Click the trackwheel. A menu appears.
6. Click Add Subfolder. A dialog box appears.
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4: Browser
Bookmarks screen — Creating a folder
7. In the Enter subfolder name field, type a name for the folder.
8. Click OK. The folder is saved.
Rename a folder for bookmarks
1. In a browser, click the trackwheel. A menu appears.
2. Click Bookmarks. The Bookmarks screen appears.
3. Click the trackwheel. A menu appears.
4. Click View Bookmark Subfolders. The Bookmarks screen
appears.
5. Click a folder. A menu appears.
6. Click Rename Folder. A dialog box appears.
7. In the Enter subfolder name field, type a new name for the
folder.
8. Click OK. The renamed folder is saved.
Move between folders for bookmarks
Folders that contain other folders are marked with a plus sign (+).
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User Guide
Managing the browser
1. On the Bookmarks screen, select one of the following options:
•
•
•
•
To select a folder, click the trackwheel. A menu appears.
Click Select Folder.
To open a folder, click the trackwheel. A menu appears. Click
Open Folder.
To move up a folder level, click the trackwheel. A menu
appears. Click Move Up.
To move to the Bookmarks folder, click the trackwheel. A
menu appears. Click Go to Root.
Managing the browser
Close a web page
1. In a browser, press the Escape button. The previous screen
appears.
Hide the browser
You can hide the browser while you use other applications on your
handheld.
1. In a browser, click the trackwheel. A menu appears.
2. Click Hide. The previous screen appears.
3. To return to the browser, click a browser. The last web page that
you viewed appears.
Close the browser
Closing the browser disconnects it from the wireless network.
1. In a browser, click the trackwheel. A menu appears.
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4: Browser
2. Click Close.
Tip: To close the browser quickly, press and hold the Escape button.
View the browser history
The browser saves a list of the last 20 web pages that you visited
during your browser session.
1. On a web page, click the trackwheel. A menu appears.
2. Click History. The History screen appears.
Clear a browser cache
You can clear the browser caches to free memory on your handheld.
Each cache can store up to ten items.
1. In the browser, click the trackwheel. A menu appears.
2. Click Options. The Browser Options screen appears.
3. Click General Properties. The General Properties screen
appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
•
•
To clear rendered pages, click Clear Page Cache.
To clear server data, click Clear Raw Data Cache.
To clear rendered pages and server data, click Clear Content
Caches.
•
•
To clear browser cookies, click Clear Cookie Cache.
To clear content that was sent to your handheld, click Clear
Persistent Cache.
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User Guide
Setting browser options
View the browser connection information
You can view the host name of a web page, the duration of your
browser session, and the amount of data sent and received by your
browser.
1. On a web page, click one of the following icons:
Icon
Description
browser is connected to the wireless network
browser is not connected to the wireless network
A dialog box displays the browser connection information.
Setting browser options
Set browser options
1. In a browser, click the trackwheel. A menu appears.
2. Click Options. The Browser Options screen appears.
3. Click General Properties. The General Properties screen
appears.
4. In the following check boxes, press the Space key to select or
clear the option:
Field
Description
Default
Confirm
Close on
Escape
Set whether you are prompted before the browser cleared
closes when you press the Escape button.
Confirm
Execute
Scripts
Set whether you are prompted before scripts are
run.
cleared
5. Click the trackwheel. A menu appears.
6. Click Save Options. The options are saved.
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4: Browser
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User Guide
5: Calendar
Navigating in the calendar
Change the calendar format
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
•
•
To view your schedule for one day, click View Day.
To view a list of your appointments and meetings, grouped
by day, click View Agenda.
•
•
To view your schedule for one week, click View Week.
To view your schedule for one month, click View Month.
navigation bar
Day format
Agenda format
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User Guide
Navigating in the calendar
Week format
Month format
Tip: To change days quickly in Day format, scroll to the navigation bar. Click
a day.
View the current date
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Click Today. The current date appears.
View a specific date
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Click Go to Date. A dialog box appears.
4. In the Go to Date field, press the Space key until the preferred
options appear.
5. Click the trackwheel. The date appears.
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View the next or previous date
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
Format
Day
Option
To view that day in the next week, click Next Week.
To view that day in the previous week, click Prev Week.
Agenda To view the next day on which you have an appointment or meeting,
click Next Day.
To view the previous day on which you have an appointment or
meeting, click Prev Day.
Week
To view the next week, click Next Week.
To view the previous week, click Prev Week.
Month
To view the next month, click Next Month.
To view the previous month, click Prev Month.
To view that month in the next year, click Next Year.
To view that month in the previous year, click Prev Year.
Managing appointments and
meetings
An appointment is a scheduled amount of time in the calendar. A
meeting is an appointment to which contacts are invited.
Prerequisite: To manage meetings on your handheld, the following
requirements must be met:
• Your handheld must be enabled on a BlackBerry Enterprise Server version
2.1 or later.
• Wireless calendar synchronization is enabled. Refer to the Desktop Software:
Intellisync Help for more information.
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User Guide
Managing appointments and meetings
Create an appointment or meeting
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Click New. The New Appointment screen appears.
New Appointment screen
4. In the following fields, type the appointment information:
Field
Description
Type the subject of the appointment.
Type the location of the appointment.
Subject
Location
5. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
cleared
All Day
Event
Set whether the appointment occupies a full
day.
Start
Set the date and time when the appointment
starts.
selected
date and
time
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5: Calendar
Field
End
Description
Default
Set the date and time when the appointment
ends. If you modify this field, the Duration
field reflects the change.
1 hour after
start time
Note: Lotus Notes users cannot create
appointments that span days. The
appointment must start and end on the same
date.
Duration
Set the length of the appointment. If you
modify this field, the End field reflects the
change.
0 Hours
1 Hour
Time Zone
Reminder
Set the time zone in which the appointment
occurs.
Selected
Time Zone
Set the amount of time in advance your
handheld notifies you of the appointment. If
you do not want to be notified, set this field to
None.
15 Min.
Recurrence
Set whether you want the appointment to recur None
regularly, such as on a daily, weekly, or monthly
basis.
Every: Set the frequency of the appointment.
End: Set the date on which the series of
appointments ends.
Days: If your appointment recurs weekly, set
the days on which the appointment recurs.
Relative Date: If your appointment recurs
monthly or yearly, you can set whether the
appointment recurs on the exact date or on the
relative date. For example, you can set the
appointment to recur on the 28th of each
month (exact date) or on the last Monday of
each month (relative date).
6. In the Notes field, type any additional information for the
appointment.
7. Click the trackwheel. A menu appears.
8. Select one of the following options:
•
To save the appointment, click Save.
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Managing appointments and meetings
•
To create a meeting, proceed to step 9.
9. Click Invite Attendee. The Select Address screen appears.
10. Click a contact. A menu appears.
11. Click Invite.
12. To invite more contacts, repeat steps 9 through 11.
person who created the meeting.
13. Click the trackwheel. A menu appears.
14. Click Save. A meeting invitation is sent.
application.
Warning: If you turn off the handheld by clicking the Turn Power Off icon,
the handheld does not turn on to notify you of calendar reminders. To have
the handheld turn on to notify you of a calendar reminder, select one of the
following options:
• Turn off the handheld by pressing the Power button.
• Set the Auto On/ Off feature. Refer to "Set Auto On/ Off options" on page
110 for more information.
Create an appointment quickly
Prerequisite: To add appointments quickly, the Enable Quick Entry field
must be set to Yes. Refer to "Set calendar options" on page 97 for more
information.
1. Open the calendar. The calendar appears.
2. Verify that the calendar is in Day format.
Tip: If the calendar is not in Day format, click the trackwheel. A menu
appears. Click View Day. Day format appears.
3. Beside the start time, type the subject of the appointment.
4. Beside the subject, type a location in parentheses.
5. Roll the trackwheel to change the end time of the appointment.
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5: Calendar
6. Click the trackwheel. The appointment is saved.
Open an appointment or meeting
1. Open the calendar. The calendar appears.
2. Verify that the calendar is in Day, Week, or Agenda format.
Tip: If the calendar is in Month format, click a day. A menu appears. Click
View Appts. Day format appears.
3. Click an appointment or meeting. A menu appears.
4. Click Open. If the appointment or meeting recurs, a dialog box
appears.
•
•
To open all occurrences of the appointment, click Open the
series.
To open only the selected appointment, click Open this
occurrence.
The details of the meeting appear.
Open a meeting from the Messages screen
1. On the Messages screen, click a meeting invitation (or response).
A menu appears.
2. Click Open. The meeting invitation (or response) appears.
3. At the bottom of the screen, click Meeting Request (or Meeting
Response). A menu appears.
4. Click Open Attachment. The details of the meeting appear.
Accept or decline a meeting invitation
Meeting invitations appear as messages on the Messages screen.
1. Open the messages application. The Messages screen appears.
2. Click the meeting invitation. A menu appears.
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Managing appointments and meetings
3. Click Open. The details of the meeting appear.
Tip: To check your calendar while you view the meeting invitation, click the
trackwheel. A menu appears. Click View Calendar.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
•
•
•
To accept the meeting without sending comments, click
Accept.
To decline the meeting without sending comments, click
Decline.
To accept the meeting and send comments, click Accept with
comments. The Comments screen appears. Type comments.
Click the trackwheel. A menu appears. Click Send.
•
To decline the meeting and send comments, click Decline
with comments. The Comments screen appears. Type
comments. Click the trackwheel. A menu appears. Click
Send.
The response is sent to the person who created the meeting.
Edit an appointment or meeting
Note: You can only edit a meeting that you created.
1. Open the calendar. The calendar appears.
2. Verify that the calendar is in Day, Week, or Agenda format.
Tip: If the calendar is in Month format, click a day. A menu appears. Click
View Appts. Day format appears.
3. Click an appointment or meeting. A menu appears.
4. Click Open. If the appointment or meeting recurs, a dialog box
appears.
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5: Calendar
•
•
To edit all occurrences of the appointment or meeting, click
Open the series.
To edit only the selected appointment or meeting, click Open
this occurrence.
The Appointment Details screen appears.
5. Edit the appointment or meeting..
Note: Lotus Notes users cannot edit the Start, End, Duration, or Time Zone
of a recurring appointment or meeting..
6. Click the trackwheel. A menu appears.
7. Select one of the following options:
•
•
To save the edited appointment or meeting, click Save.
To edit the contacts that are invited to a meeting, proceed to
step 8.
8. In either the Accepted field or the Declined field, click a contact.
A menu appears.
9. Select one of the following options:
•
•
•
To invite a new contact, click Invite Attendee. The Select
Address screen appears. Click a contact. A menu appears.
Click Invite <contact>.
To replace one contact with another contact, click Change
Attendee. The Select Address screen appears. Click a contact.
A menu appears. Click Invite <contact>.
To revoke the invitation to a contact, click Remove Attendee.
A dialog box appears. Click Delete.
10. Click the trackwheel. A menu appears.
11. Click Save. An updated meeting invitation is sent.
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User Guide
Setting calendar options
Delete an appointment or meeting
Warning: If you delete a meeting invitation from the Messages screen
before you accept or decline it, the appointment is deleted from your
desktop calendar.
1. Open the calendar. The calendar appears.
2. Verify that the calendar is in Day, Week, or Agenda format.
Tip: If the calendar is in Month format, click a day. A menu appears. Click
View Appts. Day format appears.
3. Click an appointment or meeting. A menu appears.
4. Click Delete. A dialog box appears.
5. Select one of the following options:
•
•
If the appointment or meeting occurs once, click Delete.
If the appointment or meeting recurs, to delete all
occurrences of the appointment, click Delete the series. To
delete only the selected appointment, click Delete this
occurrence.
The appointment or meeting is deleted.
Tip: If you delete a meeting that you created, the Send cancellation to
attendees dialog box appears. To send a cancellation notice to the contacts
that you invited, click Yes.
Setting calendar options
Set calendar options
1. Open the calendar. The calendar appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Calendar Options screen appears.
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4. In the following fields, press the Space key until the preferred
option appears:
Field
Enable
Quick Entry
Description
Default
Yes
Set whether you can add appointments quickly
when the calendar is in Day format.
Initial View
Set the format that appears when the calendar
opens.
Day
Default
Reminder
Set the amount of time before an appointment or
meeting that the handheld notifies you.
15 Min.
Confirm
Delete
Set whether you are prompted before appointments Yes
are deleted.
Start of Day Set the time at which your daily schedule begins.
9:00 AM
5:00 PM
End of Day
Set the time at which your daily schedule ends.
First Day of
the Week
Set the day on which your weekly schedule begins. Mon
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
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Tasks
Create a task
You can create a task to track the progress of an assigned duty.
1. Open the tasks application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click New. The New screen appears.
New screen
4. In the Task field, type the subject of the task.
5. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Not
Started
Status
Set the progress status of the task.
Priority
Due
Set the priority of the task.
Normal
Set the date by which the task is to be completed. None
6. In the Notes field, type any additional information for the task.
7. Click the trackwheel. A menu appears.
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Tasks
8. Click Save. The task is saved.
Open a task
1. Open the tasks application. The Find screen appears.
2. Click a task. A menu appears.
3. Click Open. The task appears.
Edit a task
1. Open the tasks application. The Find screen appears.
2. Click a task. A menu appears.
3. Click Open. The Edit Task screen appears.
4. Edit the task.
5. Click the trackwheel. A menu appears.
6. Click Save. The edited task is saved.
Change the status of a task
1. Open the tasks application. The Find screen appears.
2. Click a task. A menu appears.
3. Select one of the following options:
•
•
To show that the task is in progress, click Mark In Progress.
To show that the task is complete, click Mark Completed.
Note: To mark a task as Waiting or Deferred, you must edit the Status
field of the task. Refer to "Edit a task" on page 101 for more information.
Delete a task
1. Open the tasks application. The Find screen appears.
2. Click a task. A menu appears.
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3. Click Delete. A dialog box appears.
4. Click Delete. The task is deleted.
Tip: To delete all completed tasks, on the Find screen, click the trackwheel.
A menu appears. Click Delete Completed.
Set task options
1. Open the tasks application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Tasks Options screen appears.
4. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Subject
Yes
Sort By
Set how tasks are sorted on the Find screen.
Confirm
Delete
Set whether you are prompted before tasks are
deleted.
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
MemoPad
Create a memo
You can create a memo to record notes or lists.
1. Open the memo application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click New. A blank memo appears.
4. In the Title field, type a name for the memo.
5. Press the Enter key.
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MemoPad
6. Type a memo.
7. Click the trackwheel. A menu appears.
8. Click Save. The memo is saved.
Open a memo
1. Open the memo application. The Find screen appears.
2. Click a memo. A menu appears.
3. Click View. The memo appears.
Edit a memo
1. Open the memo application. The Find screen appears.
2. Click a memo. A menu appears.
3. Click Edit. The memo appears.
4. Edit the memo.
5. Click the trackwheel. A menu appears.
6. Click Save. The edited memo is saved.
Delete a memo
1. Open the memo application. The Find screen appears.
2. Click a memo. A menu appears.
3. Click Delete. A dialog box appears.
4. Click Delete. The memo is deleted.
Set MemoPad options
1. Open the memo application. The Find screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The MemoPad Options screen appears.
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4. In the following field, press the Space key until the preferred
option appears:
Field
Description
Default
Yes
Confirm
Delete
Set whether you are prompted before memos are
deleted.
5. Click the trackwheel. A menu appears.
6. Click Save. The option is saved.
Calculator
Perform a calculation
1. Open the calculator. The calculator appears.
2. Type a number.
3. Click an operator.
4. Type another number.
5. Click the equal sign. The result appears.
Tip: To use the calculator memory, select one of the following options:
• To populate the memory, type a number. Click M+.
• To recall the memory, click MR.
• To clear the memory, click MC.
• To replace the memory, type a number. Click MS.
Convert measurements
You can convert numbers to and from metric and imperial
measurements.
1. Open the calculator. The calculator appears.
2. Type a number.
3. Click Menu. A menu appears.
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Alarm
4. Select one of the following options:
•
•
To convert from imperial to metric, click To Metric.
To convert from metric to imperial, click From Metric.
A menu appears.
5. Click a conversion. The number is converted.
Alarm
Set the alarm
1. Open the alarm. The Alarm screen appears.
2. In the following fields, press the Space key until the preferred
option appears:
Field
Daily
Alarm
Option
Default
Off
Set whether the alarm is on or off.
Time
Set the time at which you want the alarm to notify 12:00 AM
you.
Snooze
initial notification. Set the amount of time after
each notification that the alarm notifies you again.
Yes
Active on
Weekends
Set whether the alarm notifies you every day,
including Saturday and Sunday.
3. Click the trackwheel. A menu appears.
4. Click Save. The options are saved.
Warning: If you turn off the handheld by clicking the Turn Power Off icon,
the handheld does not turn on to notify you of the alarm. To have the
handheld turn on to notify you of an alarm, select one of the following
options:
• Turn off the handheld by pressing the Power button.
• Set the Auto On/ Off feature. Refer to "Set Auto On/ Off options" on page
110 for more information.
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Options
This section provides information on the following topics:
•
Handheld options
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
About
Applications
Auto On/Off
AutoText
Browser
Date/Time
Firewall
Localization
Message services
Network
Owner
Profiles
Screen/Keyboard
Security
Service book
SIM card
SMS
Status
TLS
WAP Push
WTLS
7: Options
Handheld options
View handheld options
1. Open the options application. The Options screen appears.
Option
Description
About
View your handheld copyright information.
View the applications that are installed on your handheld.
Set your handheld to turn on and off at specified times.
View, add, edit, and delete AutoText entries.
Set browser options.
Applications
Auto On/ Off
AutoText
Browser
Date/ Time
Firewall
Set the date and time.
View the status of your firewall.
Host Routing Table View information about your host network.
Localization
Message Services
Network
Set a display language.
View the message services that are on your handheld.
View network settings.
Owner
Type the information that appears when you lock your
handheld.
Profiles
Create, enable, or delete profiles that notify you of alarms,
appointments, messages, phone calls, and browser items.
Screen/ Keyboard
Set options for how the screen appears and how the
keyboard responds on your handheld.
Security
Set a password.
Service Book
SIM Card
View the service books that are on your handheld.
View your SIM card identity and phone number and enable
SIM card security.
SMS
Set SMS message options.
Status
View information about your handheld and the wireless
network.
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Option
Description
TLS
Set Transport Layer Security (TLS) options.
WAP Push
Set how your handheld processes WAP Push messages and
applications.
WTLS
Set Wireless Transport Layer Security (WTLS) options.
About
View handheld information
1. Open the options application. The Options screen appears.
2. Click About. Handheld and copyright information appears.
3. To return to the Options screen, press the Escape button twice.
Applications
Default applications are shipped with your handheld. Any
additional applications that you load onto your handheld are called
third-party applications.
Note: You are solely responsible for the selection, implementation and
performance of any third-party applications that you use with the handheld
or desktop software. Research In Motion does not in any way endorse or
guarantee the security, compatibility, performance, or trustworthiness of any
third-party applications, and shall have no liability to you or any third-party
for issues arising from such third-party applications.
View application information
1. Open the options application. The Options screen appears.
2. Click Applications. The Applications screen appears.
3. Click an application. A menu appears.
4. Select one of the following options:
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•
To view all application details, click Modules. A list of
modules appears. Click a module. A menu appears. Click
Module Information. The application details appear.
•
•
To view third-party application details, click Properties. The
application details appear.
To delete a third-party application, click Delete.
Auto On/ Off
You can set whether you want your handheld to turn on and off at
specific times.
Warning: If you are in an area where wireless signals might interfere with
normal operations (for example, on an airplane), do not use the Auto On/
Off feature to turn off your handheld radio. Click the Turn Wireless Off
icon.
Set Auto On/ Off options
1. Open the options application. The Options screen appears.
2. Click Auto On/Off. The Auto On/Off screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
7:00 AM
11:00 PM
7:00 AM
11:00 PM
Weekday On
Set when the handheld turns on on weekdays.
Weekday Off Set when the handheld turns off on weekdays.
Weekend On Set when the handheld turns on on weekends.
Weekend Off Set when the handheld turns off on weekends.
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
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Enable or disable Auto On/ Off
1. Open the options application. The Options screen appears.
2. Click Auto On/Off. The Auto On/Off screen appears.
3. In the weekday and weekend sections, select one of the
following options:
•
To enable Auto On/Off, in the Disabled field, press the Space
key until Enabled appears.
•
To disable Auto On/Off, in the Enabled field, press the Space
key until Disabled appears.
Note: If you turn off your handheld using the Power button and Auto On/
Off is enabled, the handheld turns on again at the specified Auto On time.
Calendar and alarm notifications also turn on your handheld.
If you turn off your handheld using the Turn Power Off icon, you are
prompted to select either Auto Off (the handheld turns on again at the
specified Auto On time) or Power Off (the handheld turns on only if you
press the Power button).
AutoText
You can use AutoText in messages, tasks, memos, and
appointments. The AutoText feature replaces certain text that you
type with programmed text. For example, in a message, if you type
hte and press the Space key, hte changes to the.
You can use AutoText to complete the following actions:
•
•
•
correct commonly misspelled words
replace abbreviations and acronyms with complete words
insert phrases into messages by typing a keyword
View AutoText entries
1. Open the options application. The Options screen appears.
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2. Click AutoText. The AutoText entries appear.
Tip: To search for an AutoText entry, on the AutoText screen, type the first
letters of the entry. Entries that begin with these letters appear.
Create an AutoText entry
1. Open the options application. The Options screen appears.
2. Click AutoText. The AutoText screen appears.
3. Click the trackwheel. A menu appears.
4. Click New. The AutoText: New screen appears.
5. In the following fields, type AutoText information:
Field
Description
Replace Type a keyword or a combination of letters.
With
Type the text that replaces the keyword.
! To insert a macro (for example, the current date), click the trackwheel.
A menu appears. Click Insert Macro. The Insert macro dialog box
appears. Click a macro.
6. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Using Select one of the following options:
SmartCase
Specified Case: The capitalization of the AutoText entry
appears exactly as you typed it.
SmartCase: The capitalization of the AutoText entry
changes depending on the context in which it is used.
Locale Set whether the AutoText entry is available in all
languages that are on your handheld or in a specific
language only.
current
display
language
7. Click the trackwheel. A menu appears.
8. Click Save. The AutoText entry is saved.
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Edit an AutoText entry
1. Open the options application. The Options screen appears.
2. Click AutoText. The AutoText screen appears.
3. Click an entry. A menu appears.
4. Click Edit. The AutoText: Edit screen appears.
5. Edit the AutoText entry.
6. Click the trackwheel. A menu appears.
7. Click Save. The edited AutoText entry is saved.
Delete an AutoText entry
1. Open the options application. The Options screen appears.
2. Click AutoText. The AutoText screen appears.
3. Click an entry. A menu appears.
4. Click Delete. A dialog box appears.
5. Click Delete. The AutoText entry is deleted.
Browser
You can set the default browser configuration settings. Refer to
"Setting browser options" on page 85 for more information on
setting other browser options.
Set browser options
1. Open the options application. The Options screen appears.
2. Click Browser. The Browser screen appears.
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3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default browser Set which browser opens when you click links in messages and
configuration
attachments.
“W” hotkey
configuration
Set which WAP Browser opens when you press the W key on
the Home screen.
“B” hotkey
configuration
Set which BlackBerry Browser opens when you press the B key
on the Home screen.
Note: The browser options might vary depending on the browser
applications that are available on your handheld.
4. Click the trackwheel. A menu appears.
5. Click Save. The browser options are saved.
Date/ Time
Set the date and time
1. Open the options application. The Options screen appears.
2. Click Date/Time. The Date/Time screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Time Zone
Time
Description
Set your time zone.
Set the current time.
Time Format
Date
Select a 12-hour or 24-hour clock.
Set the current date.
Auto Time Set Set whether your handheld time is updated automatically based
on your selected time zone.
Network Date This field displays the current date on the wireless network.
Network Time This field displays the current time on the wireless network.
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4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Tip: To copy the current date and time from the wireless network to your
handheld, on the Date/ Time screen, click the trackwheel. A menu appears.
Click Copy Network Time.
Firewall
If you have third-party applications on your handheld, the firewall
option prevents these applications from transmitting data without
your knowledge.
Note: You are solely responsible for the selection, implementation and
performance of any third-party applications that you use with the handheld
or desktop software. Research In Motion does not in any way endorse or
guarantee the security, compatibility, performance, or trustworthiness of any
third-party applications, and shall have no liability to you or any third-party
for issues arising from such third-party applications.
Accept or deny a connection request
1. In the dialog box that prompts you to accept or deny a
connection request, select one of the following options:
•
•
To accept the request, select the Accept check box.
To deny the request, select the Deny check box.
Tip: If you do not want a dialog box to appear each time that a request is
made, in the dialog box, select the Don’t ask this again check box. All
subsequent requests are accepted or denied, depending on the option that
you selected in the dialog box.
Reset firewall settings
You can return to the default firewall settings.
1. Open the options application. The Options screen appears.
2. Click Firewall. The Firewall screen appears.
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3. Click the trackwheel. A menu appears.
4. Click Reset Settings. The firewall settings are reset.
Localization
If more than one language is available on your handheld, you can
change the language that is displayed.
Select a display language
1. Open the options application. The Options screen appears.
2. Click Localization. The Localization screen appears.
3. In the following field, press the Space key until the preferred
option appears:
Field
Description
Default
Locale
Set the language that you want to use on your
handheld.
current display
language
4. Click the trackwheel. A menu appears.
5. Click Save. The language is selected.
Note: If you change your display language, your AutoText entries are
updated to reflect the change.
Message services
All email messages that you send from your handheld are sent from
the default message service.
Note: If your handheld is integrated with an email account using the web
client, the default message service is Web Client.
If your handheld is integrated with an email account using the BlackBerry
Enterprise Server or BlackBerry Desktop Redirector, the default message
service is Desktop.
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Change your default message service
1. Open the options application. The Options screen appears.
2. Click Message Services. The Message Services screen appears.
3. In the Messaging (CMIME) field, press the Space key until the
preferred service appears.
4. Click the trackwheel. A menu appears.
5. Click Save. The option is saved.
Network
Set network options
1. Open the options application. The Options screen appears.
2. Click Network. The Network screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Item
Radio
Description
Default
On
Turn on and turn off your handheld radio.
Scan Mode
Set whether your handheld scans for and selects a Automatic
wireless network automatically.
Active
Network
This field displays the name of the network that
your handheld uses.
—
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Select a network manually
1. Open the options application. The Options screen appears.
2. Click Network. The Network screen appears.
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3. Click the trackwheel. A menu appears.
4. Click Scan for Networks. A list of available networks appears.
5. Click a network. A menu appears.
6. Click Select Network. The network is selected.
Register your handheld manually
1. Open the options application. The Options screen appears.
2. Click Network. The Network screen appears.
3. Click the trackwheel. A menu appears.
4. Click Register Now. Your handheld is registered.
Owner
The text that you type on this screen appears when you lock your
handheld.
Set owner information
1. Open the options application. The Options screen appears.
2. Click Owner. The Owner screen appears.
3. In the following fields, type contact information:
Field
Name
Description
Type your name.
Information Type information that appears when the handheld is locked.
4. Click the trackwheel. A menu appears.
5. Click Save. The owner information is saved.
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Profiles
You can enable profiles that notify you of alarms, saved web pages
and incoming WAP content, messages, and phone calls.
The handheld has the following profiles. When you first receive
your handheld, the Default profile is enabled.
Notification
Profile
Quiet
Item
Volume
Out of Holster
In Holster
None
Alarm, Browser, Calendar, None
Level 1, Messages, Phone,
SMS
Mute
Loud
Alarm, Browser, Calendar, Vibrate + Tone Vibrate + Tone High
Level 1, Messages, Phone,
SMS
Discreet Alarm
Tone
Tone
Low
Browser, Calendar, Level Vibrate
1, Messages, Phone, SMS
Vibrate
Mute
Default Alarm
Phone
Tone
Tone
Tone
High
Vibrate + Tone High
Browser, Calendar, Level LED Flashing
1, Messages, SMS
Vibrate
LED Flashing
Mute
Enable a notification profile
1. Open the profiles application. The Profiles screen appears.
2. Click a profile. A menu appears.
3. Click Enable. The word (On) appears beside the enabled profile.
Tip: To enable a profile quickly, on the Profiles screen, select a profile. Press
the Space key.
Create a notification profile
1. Open the profiles application. The Profiles screen appears.
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2. Click the trackwheel. A menu appears.
3. Click New. A list of items for which you can receive notification
appears.
4. In the Name field, type a profile name.
5. Click an item for which you can receive notification. A menu
appears.
6. Click Edit.
7. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Out of Holster Set how you are notified when your handheld is not in the holster.
In Holster
Tune
Set how you are notified when your handheld is in the holster.
Set the tune that plays when you are notified.
Set the volume for your notification.
Volume
If you set this field to Escalating, the notification volume
increases.
Number of
Beeps
Set how many times the tune plays before notification stops.
For phone calls, notification does not stop until you answer the
call.
Repeat
Notification
Set whether the LED flashes to remind you of unopened
messages.
Do Not
Disturb
Set whether your handheld notifies you of incoming calls.
8. Click the trackwheel. A menu appears.
9. Click Save. The options are saved.
10. Repeat steps 5 through 9 for the other items in the list.
11. Click the trackwheel. A menu appears.
12. Click Save. The profile is saved.
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Edit a notification profile
1. Open the profiles application. The Profiles screen appears.
2. Click a profile. A menu appears.
3. Click Edit. A list of items for which you can receive notification
appears.
4. Click an item. A menu appears.
5. Click Edit.
6. Edit the notification information.
7. Click the trackwheel. A menu appears.
8. Click Save. The options are saved.
9. Repeat steps 4 through 8 for the other items in the list.
10. Click the trackwheel. A menu appears.
11. Click Close. The edited items are saved.
Delete a notification profile
You can only delete notification profiles that you created.
1. Open the profiles application. The Profiles screen appears.
2. Click a profile. A menu appears.
3. Click Delete. A dialog box appears.
4. Click Delete. The profile is deleted.
Download notification tunes
You can download tunes, or ring tones, in standard MIDI format.
1. On a web page, click a .mid file link. A menu appears.
2. Click Get Link. The MIDI File screen appears.
3. Click Save. A dialog box appears.
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4. In the Enter Tune Name field, type a name for the tune.
5. Click Save. A dialog box appears.
6. Click OK. The tune is downloaded.
Tip: To listen to the tune before you download it, on the Midi File screen,
click the Play icon. To stop playing the tune, click the Stop icon.
Warning: Research In Motion does not in any way endorse or guarantee the
security or compatibility of any MIDI file with the handheld, and takes no
responsibility whatsoever for such MIDI files, including their functionality.
Your selection and usage of MIDI files is your sole responsibility.
Manage a tune
1. Open the profiles application. The Profiles screen appears.
2. Click the trackwheel. A menu appears.
3. Click Show Tunes. The Tunes screen appears.
4. Click a tune. A menu appears.
5. Select one of the following options:
•
•
To listen to the tune, click Play.
To delete a tune, click Delete. A dialog box appears. Click
Delete.
Screen/ Keyboard
Set screen and keyboard settings
1. Open the options application. The Options screen appears.
2. Click Screen/Keyboard. The Screen/Keyboard screen appears.
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3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Screen Contrast Set the contrast of the screen.
50
Font Family
Font Size
Set the font family of the display font.
Set the size of the display font.
System
10
Key Tone
Set whether your handheld emits a tone each Off
time that you press a key.
Key Rate
Set the speed at which your cursor moves
when you hold the Backspace key, the
Enter key, or the Space key.
Slow
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Security
Set security options
1. Open the options application. The Options screen appears.
2. Click Security. The Security screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Password
Set whether you want to enable a password on
your handheld. Refer to "Set a password" on page
124 for more information.
Disabled
Security
Timeout
Set the duration of time that your handheld is idle 2 Min
before it locks.
Lock Handheld Set whether your handheld locks when you insert it No
Upon Holstering into the holster.
IT Policy
This field displays the name of the IT policy that is
assigned to your handheld.
—
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Note: If your handheld is lost or stolen, contact your system administrator.
If wireless IT policy is available for your handheld, your system administrator
can disable or lock your handheld over the wireless network.
To receive IT policy settings over the wireless network, your handheld must
be enabled on a BlackBerry Enterprise Server version 3.5 or later for
Microsoft Exchange.
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Set a password
1. Open the options application. The Options screen appears.
2. Click Security. The Security screen appears.
3. In the Password field, press the Space key until Enabled
appears.
4. Click the trackwheel. A menu appears.
5. Click Save. A dialog box appears.
6. In the New Password field, type a password.
7. Click the trackwheel. A dialog box appears.
8. In the Verify New Password field, type the password again.
9. Click the trackwheel. The password is enabled.
Change the password
1. Open the options application. The Options screen appears.
2. Click Security. The Security screen appears.
3. Click the trackwheel. A menu appears.
4. Click Change Password. A dialog box appears.
5. In the Enter Password field, type the current password.
6. Click the trackwheel. A dialog box appears.
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7. In the New Password field, type a new password.
8. Click the trackwheel. A dialog box appears.
9. In the Verify New Password field, type the password again.
10. Click the trackwheel. The password is changed.
Disable the password
1. Open the options application. The Options screen appears.
2. Click Security. The Security screen appears.
3. In the Password field, press the Space key until Disabled
appears.
4. Click the trackwheel. A menu appears.
5. Click Save. A dialog box appears.
6. In the Enter Password field, type the password.
7. Click the trackwheel. The password is disabled.
Lock your handheld
1. On the Home screen, click the Lock icon. Your handheld is
locked.
Unlock your handheld
Warning: If you type your password five times incorrectly, you are prompted
to type blackberry before you can continue. On subsequent password
attempts, the characters that you type are displayed in the Enter Password
field.
If you type your password eight times incorrectly, you are prompted to type
blackberry again before you can continue.
If you type your password ten times incorrectly, all information is erased
from your handheld for security reasons.
1. On the Lock screen, roll the trackwheel. The Handheld is locked
dialog box appears.
BlackBerry Wireless Handheld
125
7: Options
2. Click Unlock. A dialog box appears.
3. In the Enter Password field, type your password.
4. Click the trackwheel. Your handheld is unlocked.
Perform Security Self Tests
The Security Self Test application verifies that security software is
implemented properly on your handheld. The tests run
automatically when your handheld restarts. To perform the tests
manually, complete the following steps:
1. Open the options application. The Options screen appears.
2. Click Security. The Security screen appears.
3. Click the trackwheel. A menu appears.
4. Click Verify Security Software. A dialog box indicates whether
the tests passed or failed.
Service book
You can view the service books that are present on your handheld.
Some handheld features (for example, wireless calendar
synchronization) require a service book to function.
Note: Your integration option determines which email service book appears
on your handheld.
View service books
1. Open the options application. The Options screen appears.
2. Click Service Book. The service books appear.
Tip: To view the service record for a service book, click the service book. A
menu appears. Click View.
126
User Guide
Handheld options
Accept a service book
Your handheld accepts most service books automatically. If a
service book is not accepted automatically, a book icon appears in
the handheld status section of the screen. To accept a service book
manually, complete the following steps:
1. Open the options application. The Options screen appears.
2. Click Service Book. The service books appear.
3. Click a pending service book. A menu appears.
4. Click Accept. The service book is accepted.
SIM card
Your Subscriber Information Module (SIM) card stores security
data, information about your service plan, and personal phone
settings. The ID field is set by your service provider.
Enable or disable SIM card security
Prerequisite: To use SIM card security, the following requirements must be
met:
• Your service provider must provide you with a SIM card PIN code.
• Your SIM card must be provisioned appropriately.
1. Open the options application. The Options screen appears.
2. Click SIM Card. The SIM Card screen appears.
3. Click the trackwheel. A menu appears.
4. Select one of the following options:
•
•
To enable SIM card security, click Enable Security.
To disable SIM card security, click Disable Security.
A dialog box appears.
BlackBerry Wireless Handheld
127
7: Options
5. In the Enter PIN code field, type your PIN code.
6. Click the trackwheel. The option is saved.
Warning: If you type a PIN code incorrectly three times, your SIM card does
not function. To use your handheld with that SIM card again, you must ask
your service provider for the personal unblock key (PUK) for your SIM card.
Change the SIM card PIN code
1. Open the options application. The Options screen appears.
2. Click SIM Card. The SIM Card screen appears.
3. Verify that Security Enabled appears at the top of the screen.
5. Click Change PIN Code. A dialog box appears.
6. In the Enter PIN code field, type your PIN code.
7. Click the trackwheel. A dialog box appears.
8. In the Enter new PIN code field, type your new PIN code.
9. Click the trackwheel. A dialog box appears.
10. Type your new PIN code again. The PIN code is changed.
SMS
Refer to "Setting SMS message options" on page 27 for more
information on SMS options.
Status
View status items
1. Open the options application. The Options screen appears.
128
User Guide
Handheld options
2. Click Status. The following items appear:
Field
Description
Signal
displays the strength of the network signal, in decibel milliwatts
(dBm)
Battery
displays the approximate level of battery power
File Free
displays the amount of available memory, in bytes, for storing data
such as messages, phone call logs, and contacts
File Total displays the amount of memory, in bytes, that the handheld is using
PIN
displays the personal identification number (PIN) for your handheld
IMEI
displays the International Mobile Equipment Identity (IMEI) number
for your handheld
TLS
Transport Layer Security (TLS) provides additional authentication
and security when you browse web pages using the BlackBerry
Browser. It is an optional security feature that you can load onto
your handheld using the Application Loader tool. Refer to the
Desktop Software: Application Loader Help for more information on
loading applications.
Prerequisite: To use TLS your handheld must be enabled for Mobile Data
Service on the BlackBerry Enterprise Server.
Set TLS options
1. Open the options application. The Options screen appears.
2. Click TLS.
3. In the TLS Default field, press the Space key until the preferred
option appears:
•
To add TLS to the connection from your BlackBerry
Enterprise Server to a web server, select Proxy.
BlackBerry Wireless Handheld
129
7: Options
•
To add TLS to the entire connection from your handheld to a
web server, select Handheld.
Note: Your browser might take more time to connect to web pages if you
select Handheld in the TLS Default field.
WAP Push
WAP push enables you to receive content from web applications
without requesting it. For example, you can receive updates, or
notifications, for weather, stock quotes, or news.
Depending on your service provider’s plan, this feature might not
be available for your handheld.
Set WAP Push options
1. Open the options application. The Options screen appears.
2. In the following check boxes, press the Space key to select or
clear the option:
Field
Description
Default
Enable WAP Push Set whether WAP push is enabled or disabled. Selected
Allow WAP Push
Applications
Set whether your handheld accepts third-party Selected
applications.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Auto
Process Service
Load
Set how your handheld notifies you of
incoming service load content.
Process Service
Indication
Set how your handheld notifies you of
incoming service indication content.
Auto
Auto
Process Other
Messages
Set how your handheld notifies you of
incoming content that is neither service load or
service indication content.
130
User Guide
Handheld options
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
WTLS
Wireless Transport Layer Security (WTLS) is the security layer of the
WAP Browser that provides security for WAP services. It is an
optional security feature that you can load onto your handheld
using the Application Loader tool. Refer to the Desktop Software:
Application Loader Help for more information on loading applications.
Set WTLS options
1. Open the options application. The Options screen appears.
2. Click WTLS. The WTLS screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field
Description
Default
Encryption Strength Set the encryption level for connecting to your Allow
WAP gateway. Weak
Prompt for Server
Trust
Set whether you are prompted to authenticate Yes
WTLS connections if the handheld cannot
authenticate the connection automatically.
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
BlackBerry Wireless Handheld
131
7: Options
132
User Guide
8: Reference
Icons
Address book
Icon
Description
phone number contains a pause
phone number contains a wait
Messages
Icon
Description
message is being sent
message will be sent when possible
attachment request sent
message was sent to the network
attachment request was successful
PIN or SMS message was delivered to the recipient
saved draft of email or PIN message
unread message transmission error
message transmission error
attachment request was not successful
unopened message
opened email message
email message is filed
high importance
134
User Guide
Icons
Icon
Description
address book attachment
Phone
Icon
Description
phone call is in progress
volume level
phone call is muted
call forwarding is enabled for all phone calls
voice mail message pending
text telephone (TTY) is enabled
placed or received phone call
unopened missed phone call log
unopened voice mail message
opened missed phone call log
opened voice mail message
Browser
Icon
Description
requested web page is available
unopened saved web page
BlackBerry Wireless Handheld
135
8: Reference
Icon
Description
opened saved web page
browser is connected to the wireless network
browser is not connected to the wireless network
browser connection to the web page is secure
browser connection to the web page is not secure
play MIDI tune
stop playing MIDI tune
Calendar
Icon
Description
appointment was initiated by a meeting invitation
appointment or meeting has a reminder set
appointment or meeting has text in the Notes field
appointment or meeting recurs
exception to a recurring appointment or meeting
appointment or meeting is an all-day event
136
User Guide
Troubleshooting
Other applications
Application
Tasks
Icon
Description
task is not started or is in progress
task is deferred
task is complete
high priority
low priority
alarm is set
Alt mode
Alarm
Miscellaneous
Shift mode or CAP-lock mode
NUM-lock mode
new service book
Troubleshooting
Issue
Possible cause
Possible solution
The handheld does
not turn on.
The battery is not
inserted correctly.
Reinsert the battery.
Refer to the Getting
Started and Quick
Reference Card.
The battery is too low.
Charge the battery.
Refer to the Getting
Started and Quick
Reference Card.
BlackBerry Wireless Handheld
137
8: Reference
Issue
Possible cause
Various.
Possible solution
The handheld does
not respond or is
”frozen”.
Reset the handheld: Press
the Alt key + the Right
Shift key + the
Backspace key.
The display is difficult The handheld is in a
Turn on the backlighting:
Press the Power button.
to read.
poorly lit area.
The display font is too
small.
Increase the size of the
display font.
Refer to page 122.
The handheld does
not notify you of
events such as
messages, phone
calls, or the alarm.
The wireless radio is off. Click the Turn Wireless
On icon.
The notificationis not set Change the notification
to notify you audibly.
to Tone or
Vibrate+Tone.
Refer to page 119.
The notification volume
is too low.
Increase the notification
volume.
Refer to page 119.
The alarm is set at the
wrong time.
Reset the alarm and, if
you are using 12 hour
format, verify the AM or
PM setting.
Refer to page 105.
The calendar event does Set a reminder.
not have a reminder set.
Refer to page 91.
138
User Guide
Troubleshooting
Issue
Possible cause
Possible solution
Some handheld
applications do not
work.
The wireless radio is off. Click the Turn Wireless
On icon.
The handheld is not in an Return to an area of
For example, the
handheld does not
send or receive
messages, the phone
does not work or the
browser icon does not
appear on the home
screen.
area of wireless
coverage.
wireless coverage.
The battery is too low.
Charge the handheld.
Refer to the Getting
Started and Quick
Reference Card.
The SIM card is not
inserted correctly.
Reinsert the SIM card.
Refer to the Getting
Started and Quick
Reference Card.
The handheld is not
registered with the
wireless network.
Verify the registration
status in the Active
Network field.
Refer to page 117.
Register with the network.
Refer to page 118.
Contact your service
provider.
The wireless network is
Contact your service
experiencing difficulties. provider.
Your service provider
does not support the
phone or browser.
Contact your service
provider.
BlackBerry Wireless Handheld
139
8: Reference
Maintenance
To
Do this
Preserve battery life
Set the Auto On/ Off feature. Refer to page 110.
Turn off the radio when you are not in an area of
wireless coverage: Click the Turn Wireless Off icon.
Limit your use of the backlighting feature.
Delete the original message when you send a reply.
Refer to page 13.
If you want to send a message to multiple people, use
Add To, Add Cc, or Add Bcc instead of sending the
message multiple times. Refer to page 11.
Charge your handheld regularly.
140
User Guide
Index
A
about this guide, 5
accepting
meeting invitations, 94
service books, 127
Access Number field, 67
Active Network field, 117, 139
adding
additional contacts to messages,
12
applications, 77
attachments to messages, 15
contacts to groups, 43
multiple email addresses, 38
tunes, 121
See also creating
Additional Numbers field, 67
address book
deleting, 97
adding groups, 40
creating contacts, 17, 38–42
deleting contacts, 43
deleting groups, 43
editing contacts, 42
editing groups, 42
icons, 134
Auto Answer field, 65
Auto Hangup field, 65
Auto More field, 21
auto on/off
searching for remote addresses,
44
setting options, 45
address book attachments
icons, 135
disabling, 111
enabling, 111
setting, 110
opening, 16
sending, 15
AutoText
creating entries, 112
deleting entries, 113
editing entries, 113
inserting macros, 112
specified case and smartcase,
112
addresses, See contacts
alarm
icon, 137
setting, 105
setting notification profiles, 119
troubleshooting, 138
turning off, 106
viewing entries, 111
BlackBerry Wireless Handheld
141
Index
B
B hotkey configuration field, 114
backlighting, 138, 140
battery
maintenance, 140
troubleshooting, 137, 139
BlackBerry Desktop Software Online
Help, 7
BlackBerry Web Client Online Help, 7
bookmark folders
creating, 81
renaming, 82
setting default, 81
bookmarks
availability, 79
creating, 78
deleting, 81
editing, 79
moving, 80, 82
opening, 79
browser
about, 72
setting options, 63
bookmarks, 78
browsing web pages, 73
closing, 83
call logging, 60
call waiting, 64
connection status, 85
hiding, 83
history, 84
contacts, 50–52
home page, 72
emergency numbers, 52
voice mail, 53
icons, 135
managing, 83
calls, See phone calls
Case Sensitive Search field, 20
changing
navigating web pages, 75
setting options, 72, 85, 113
shortcut keys, 75
TLS, 129
bookmark folders, 79
contacts in groups, 43
formats in calendar, 88
handheld password, 124
order of bookmarks, 80
SIM card security PIN code, 128
task status, 101
WAP Push, 130
WTLS, 131
C
caches, 84
calculator
user-defined field names, 39
volume for phone calls, 54
See also editing; setting
converting measurements, 104
memory, 104
142
User Guide
clearing
browser caches, 84
phone timers, 69
phone calls, 50
closing
browser, 83
web pages, 83
conference calls, 55
configuring
browser, 72
date, setting, 114
browser home page, 72
Confirm close on Escape field, 85
Confirm Delete field, 21, 45, 65, 98,
102, 104
declining meeting invitations, 94
Confirm execute scripts field, 85
Conflicts field, 22
connection requests, 115
Consider PIN Level 1 field, 21
contacts
creating, 38–42
deleting, 43
editing, 42
opening, 42
searching for in remote address
book, 44
SIM card contacts, 46
tasks, 101
See also SIM card
contacts; groups
conventions
notes, 7
prerequisites, 7
tips, 7
warnings, 7
Delivery Reports field, 27
Dial from Home Screen field, 65
disabling
Country Code field, 66
Create in field, 79
creating
alarm, 106
appointments, 91–94
AutoText entries, 112
bookmarks, 78
auto on/off, 111
call barring, 61
call forwarding, 63
call logging, 60
contacts, 17, 38–42
email and PIN messages, 11–13
folders for bookmarks, 81
groups, 40
handheld password, 125
SIM card security, 127
disconnecting browser from
wireless network, 83
display language, selecting, 116
meetings, 91–93
memos, 102
notification profiles, 119
BlackBerry Wireless Handheld
143
Index
Display Name field, 21
Display Time field, 21
distribution lists, See groups
Do Not Disturb field, 120
draft messages
icon, 134
saving, 12
E
editing
appointments, 95–96
AutoText entries, 113
bookmarks, 79
contacts, 42
email and PIN messages, 15
groups, 42
meetings, 95–96
memos, 103
notification profiles, 121
phone call notes, 57
saved searches, 34
SIM card contacts, 46
task status, 101
tasks, 101
user-defined field names, 39
See also setting
filing email messages, 31
firewall
email addresses, adding multiple, 38
email messages
adding contacts to, 12
deleting, 28
accepting or denying
connection requests, 115
resetting options, 115
First Day of the Week field, 98
folders, See bookmark folders
Font Family field, 20, 123
Font Size field, 20, 123
format
editing, 15
filing, 31
forwarding, 14
marking opened, 35
marking unopened, 35
opening, 10
reconciling, 30
replying to, 13
calendar, 88
forwarding
requesting more of, 10
resending, 14, 15
saving, 28
email and PIN messages, 14
phone call logs, 58
phone calls, 63
saving draft, 12
searching for, 32
SMS messages, 26
144
User Guide
full content, opening, 19
help, 7
Hide Filed Messages field, 21
G
getting help, 7
Getting Started and Quick Reference
Card, 7
groups
adding contacts to, 43
changing contacts in, 43
creating, 40
deleting, 43
deleting contacts from, 43
editing, 42
opening, 42
H
handheld options
about, 109
applications, 109
auto on/off, 110
AutoText, 111
browser, 113
date/time, 114
firewall, 115
localization, 116
message services, 116
network, 117
owner, 118
tip, 7
screen/keyboard, 122
security, 123
wait, 134
warning, 7
service book, 126
SIM card, 127
SMS, 128
ignoring phone calls, 53
images, viewing, 75
Importance field, 22
importance, setting, 22
In Holster field, 120
Incoming If Roaming field, 61
Initial View field, 98
inserting
status, 128
TLS, 129
viewing, 108
WAP Push, 130
WTLS, 131
handheld password
changing, 124
disabling, 125
incorrect, 125
setting, 124
extensions, 39
pauses, 39
waits, 39
Int’l Calls field, 61
BlackBerry Wireless Handheld
145
Index
Int’l Not to Home PLMN field, 61
integration options, 6
IT Policy field, 123
definition, 90
K
Key Rate field, 123
Key Tone field, 123
keyboard, setting options, 122
L
Leave messages on SIM card field,
27
editing, 103
links
message services, 116
messages
definition, 13
email address, 13
phone number, 52
web page, 74
icons, 134
messages, PIN
localization, 116
locating
phone number, 69
PIN, 10
muting phone calls, 54
SMS number, 23
Lock Handheld Upon Holstering
field, 123
locking the handheld, 125
Log These Call Types field, 60
logs, See phone call logs
low battery, 137, 139, 140
attachments, 19
calendar, 88
web pages, 75
network
M
macros, inserting into AutoText
entries, 112
maintenance, battery, 140
Make Available Offline field, 79
making
registering, 139
registering manually, 118
selecting, 117
notes
definition, 7
emergency phone calls, 52
phone calls, 50–52
meeting invitations
accepting, 94
icon, 7
notification profiles
creating, 119
deleting, 121
changing attendees, 96
declining, 94
icon, 136
editing, 121
enabling, 119
troubleshooting, 138
146
User Guide
Number of Beeps field, 120
Number of Previous Items field, 27
O
opening
address book attachments, 16
appointments, 94
bookmarks, 79
contacts, 42
email and PIN messages, 10
file attachments, 19
groups, 42
meetings, 94
memos, 103
phone call logs, 56
SMS messages, 23
tasks, 101
editing notes, 57
forwarding, 58
web pages, 73–74
options
address book, 45
browser, 85
searching for, 58
phone calls
calendar, 97
email and PIN messages, 21
file attachment, 20
MemoPad, 103
phone, 59, 64
SMS messages, 27
tasks, 102
ending, 51
forwarding, 63
See also handheld options
Out of Holster field, 120
owner information, setting, 118
ignoring, 53
logging, 60
making, 50–52
making conference, 55
making emergency, 52
making to voice mail, 53
muting, 54
P
Password field, 123
password security screen, 123–126
password, See handheld password
pauses
placing on hold, 54
resuming, 54
adding, 39
turning mute off, 54
using applications during, 56
PIN code, changing for SIM card
security, 128
definition, 39
icon, 134
personal identification number,
locating, 10
phone
PIN messages
adding contacts to, 12
BlackBerry Wireless Handheld
147
Index
deleting, 28
44
editing, 15
forwarding, 14
marking opened, 35
marking unopened, 35
opening, 10
all recipients, 14
SMS messages, 26
resending
replying to, 13
requesting more of, 10
resending, 14, 15
saving, 28
email and PIN messages, 14
saving draft, 12
searching for, 32
sending, 11–13
setting importance, 22
setting options, 21
PIN, locating, 10
prerequisites
definition, 7
icon, 7
priority of messages, setting, 22
profiles, See notification profiles
Prompt for Server Trust field, 131
R
radio
troubleshooting, 138, 139
turning on, 138
Screen Contrast field, 123
screen/keyboard, setting options,
122
Radio field, 117
recipients
replying to all, 14
searching by, 35
searches
reconciling email messages, 30
recurring appointments, See
appointments
deleting saved, 34
editing saved, 34
performing, 33
recurring meetings, See meetings
reference information, 133
refreshing web pages, 76
registering with the network, 118,
139
saving, 34
selecting folders, 33, 59
specifying criteria for, 33
viewing saved, 34
searching
related resources, 7
by recipient, 34
by sender, 34
relative date, definition, 92
reminders, troubleshooting, 138
remote address book, searching in,
by subject, 34
contacts in remote address
148
User Guide
book, 44
file attachment options, 20
network options, 117
security options, 123
TLS options, 129
messages, 32
phone call logs, 58
security
changing handheld password,
124
changing SIM card PIN code,
128
disabling handheld password,
125
disabling SIM card password,
127
enabling handheld password,
123
enabling SIM card password,
127
locking handheld, 125
performing self tests, 126
setting options, 123
TLS, 129
unlocking handheld, 125
web page, 77
WTLS, 131
security self tests, 126
Security Timeout field, 123
selecting
Sheet Display Labels field, 20
Sheet Horizontal Scroll field, 20
Sheet Outline Cells field, 20
Sheet Vertical Scroll field, 20
short message service, See SMS
messages
display language, 116
folders, 33, 59
network, 117
sender, searching by, 35
sending
address book attachments, 15
email and PIN messages, 11
SMS messages, 24
Sent As field, 27
service
Show Logs in Message List field, 60
SIM card
definition, 127
sending messages from specific,
12
disabling security, 127
enabling security, 127
SIM card contacts
service books
accepting, 127
creating, 46
icon, 137
deleting, 46
viewing, 126
editing, 46
Service Center field, 27
setting
viewing, 45
smart dialing, setting options, 65–67
BlackBerry Wireless Handheld
149
Index
smartcase, definition, 112
SMS messages
deleting, 28
forwarding, 26
definition, 7
marking opened, 35
marking unopened, 35
opening, 23
TLS, definition, 129
alarm, 138
removing history, 26
replying to, 26
resending, 27
applications, 139
backlighting, 138
browser, 139
saving, 28
searching for, 32
sending, 24–26
setting options, 27
SMS number, locating, 23
Sort By field, 45, 65, 102
specified case, definition, 112
specifying search criteria, 33
Start of Day field, 98
subfolders, See bookmark folders
subject, searching by, 35
subscriber information module
card, See SIM card
support, 7
T
table of contents, opening for file
attachments, 18
tasks
deleting, 122
downloading, 121
turning off
changing status of, 101
creating, 100
alarm, 106
handheld, 110, 111
mute, 54
deleting, 101
editing, 101
turning on, radio, 138, 139
icons, 137
opening, 101
U
setting options, 102
technical support, 7
text telephone
definition, 68
Unanswered Calls field, 63
unlocking handheld, 125
URL
disabling, 68
home page, 72
enabling, 68
web page, 73, 76
icon, 135
user-defined fields, changing, 39
150
User Guide
V
Validity Period field, 27
viewing
application information, 109
appointments, 94
AutoText entries, 111
browser connection status, 85
browser history, 84
browser security settings, 77
contacts, 42
contents of spreadsheet cell, 19
criteria of last search, 34
current date in calendar, 89
email and PIN messages, 10
file attachments, 19
groups, 42
handheld information, 109
handheld options, 108
host name of web page, 85
images on web page, 75
meetings, 94
browsing, 73
connection status, 85
memos, 103
next sheet, 19
navigating on, 75
opening, 73–74
phone options, 59
phone status, 69
phone timers, 69
saving, 76
previous sheet, 19
saved searches, 34
service books, 126
SIM card contacts, 45
SMS messages, 23
specific date in calendar, 89
specific spreadsheet cell, 19
table of contents of file
attachments, 18
setting notification profiles, 119
viewing images, 75
viewing security settings, 77
viewing URL, 76
Weekday Off field, 110
Weekday On field, 110
Weekend Off field, 110
Weekend On field, 110
wireless email reconciliation
definition, 30
tasks, 101
voice mail
calling, 53, 67
icon, 135
prerequisites, 21
wireless network
disconnecting browser from, 83
registering with, 118
troubleshooting, 138
setting number, 67
volume
adjusting for notification
profiles, 120
BlackBerry Wireless Handheld
151
Index
wireless radio,troubleshooting, 139
Wireless Reconcile field, 22
wireless transport layer security, See
WTLS
WML, 73
worksheet, selecting in attachments,
19
WTLS, definition, 131
152
User Guide
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