Black Box Computer Accessories ACU5051A User Manual

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NOVEMBER 2008  
ACU5051A  
NETWORK SERVICES  
ACU5052A  
ServSwitchSRX  
USER GUIDE  
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Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)  
CUSTOMER  
SUPPORT  
INFORMATION  
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746  
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018  
contents  
®
Welcome  
Introduction  
Thank you for choosing the ServSwitch Wizard SRX  
extenders which provide a very effective way to put  
distance between your computer and its peripherals.  
Using the Wizard SRX extenders does not mean  
that you need to compromise on functionality in  
any way. Our highly efficient transmission methods  
mean that high video resolutions of up to 1920  
x 1440 are supported together with CD quality  
digital sound that produces no crackles - even  
in the quietest interludes. The USB connections  
are seamless and thanks to our unique ‘Bi-tripos’  
circuitry, four full speed USB 2.0 devices can  
be used simultaneously with full support for  
disconnect/re-connect at any time without causing  
errors.  
The Wizard SRX extenders have been designed  
to be quick to install and totally transparent in  
operation. All connectors are industry standard and  
the video sharpness adjustments are made using a  
simple rotary dial.  
The compact casings and ease of use of the Wizard  
SRX modules belie the ingenuity of their operation.  
Using our proprietary transmission techniques we  
are able to reliably transfer more signals than ever  
before along a single length of Category 5, 5e or  
6 twisted pair cabling. What this means for you is  
that your video, audio, USB keyboard, USB mouse  
and two other USB channels are all readily and  
reliably available at up to 50 metres away.  
Where two screens are required, a dual VGA variant  
provides double video channels in addition to full  
support for an RS232 serial device. So whether you  
are extending your workplace or creating a cost-  
effective distributed audio visual system, the Wizard  
SRX extenders provide the power and flexibility to  
create the right solution.  
PC  
OUT  
BLACK BOX  
BLACK BOX  
POWER  
POWER  
SRX  
SRX  
IN  
CATx link cable(s)  
SHARPNESS  
OUT  
VIDEO 1  
VIDEO 2  
Up to 50 metres  
separation  
LOCAL  
REMOTE  
AUDIO  
RS232 SERIAL  
LINK  
TO REMOTE  
ON  
LINK  
IN  
TO LOCAL  
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ON  
USB  
724-746-5500  
724-746-5500  
USB  
device  
USB  
device  
Serial  
device  
Secondary video, RS232 serial and a second link cable are available only with the Wizard SRX Dual VGA variant  
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Supplied items  
Wizard SRX standard extender modules  
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USB (A to B  
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Video lead  
(ꢀ5 way, male to male)  
SRX local  
module  
SRX remote  
module  
Self adhesive  
feet  
Power adapter and  
country- specific  
power lead (for  
remote module)  
Audio lead  
(ꢂ.5mm jacks)  
CD-ROM  
Wizard SRX dual VGA variant extender modules  
The Dual VGA variant package includes all of the above ancillary items plus:  
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Video lead  
(ꢀ5 way, male to male)  
RSꢁꢂꢁ serial lead  
(9 way male to female)  
SRX Dual VGA  
local module  
SRX Dual VGA  
remote module  
 
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Optional items  
Power adapter and country- specific  
power lead for local module (if USB  
powering not possible)  
Rack mount plate for SRX standard module  
Rack mount chassis  
(useable for the local or remote modules)  
Rack mount plate for SRX dual VGA module  
(useable for the local or remote modules)  
 
®
Installation  
Connections  
Mounting  
Installation of the SRX modules is straightforward with minimal configuration  
requirements in most cases.  
The SRX modules offer two main mounting methods:  
• Supplied four self-adhesive rubber feet  
• Rack mount brackets - see below  
Important  
ON  
Do not attach a USB hub to the SRX remote, nor plug the SRX local module into  
another USB hub. To do so will reduce the maximum cable length over which the  
system will extend USB; also, some USB hubs may not provide enough power to  
operate the local unit.  
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Connections at the local module  
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3 Optionally connect local speakers  
to the audio output connector  
on the local module.  
1 Where possible ensure that power is disconnected from the computer  
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system to be connected.  
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2 Attach the video, USB (see the  
Important note on page 5) and  
(optionally) audio connections  
from the computer system to  
the relevant sockets on the  
local module.  
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To local  
speakers  
To speaker  
output port  
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4 Optionally connect a local video  
monitor to the video out feed-  
through connector on the local  
module.  
Note: The dual VGA  
variant has its primary  
video, USB and audio  
connectors arranged  
in a similar manner to  
the single unit (shown  
above).  
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To USB port  
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To primary video  
output port  
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LOCAL  
[Dual VGA variant only]  
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Optionally attach a second  
video input from the computer  
system to the upper video in  
socket on the local module.  
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To local  
monitor  
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[Dual VGA variant only]  
Optionally attach a second  
video monitor to the upper  
video out socket on the  
local module.  
P O  
W E R  
To secondary video  
output port  
To secondary  
local monitor  
   
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5 Attach the connector of the  
category 5, 5e or 6 link cable (up  
to 50 metres in length) to the  
‘TO REMOTE’ socket on the local  
module (labelled ‘LINK 1’ on dual  
VGA variants).  
6 [Dual VGA variant only]  
Optionally attach a serial  
connection lead to the female  
connector on the local module  
and attach the other end to  
a vacant serial port on your  
computer.  
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Link to remote  
module  
To computer  
serial port  
Local module power  
In the majority of installations, the local module will derive all of its power  
successfully from the USB link with the computer system. However, if insufficient  
[Dual VGA variant only] Attach  
the connector of a second  
category 5, 5e or 6 link cable  
(up to 50 metres in length) to  
the ‘LINK 2’ socket on the local  
module.  
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voltage is available from the computer system, the green indicator  
adjacent to the link connector will flash. If this occurs (or if you do  
not intend to use the USB connection with the computer) you will  
need to purchase and use a power supply identical to the one used  
for the remote module from your Black Box stockist.  
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1 If external power input is necessary, attach the output  
connector of the optional power  
Low power  
indicator  
supply to the ‘POWER’ socket of  
the local module.  
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2 Attach the IEC power lead to the  
power supply body and insert the  
mains plug of the lead to a  
nearby power outlet.  
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Secondary link to  
remote module  
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W
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Note: If a power adapter is  
plugged into the module but  
not switched on, it will prevent  
the unit from deriving power  
from the USB connection.  
To optional  
power supply  
 
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Connections at the remote module  
3 Attach the leads of up to four  
USB devices (two of which are  
usually a keyboard and mouse)  
to the sockets located adjacent  
to the video output connector.  
1 Place the remote module adjacent to the user location.  
2 Attach the lead from the video  
monitor to the video out socket  
on the remote module.  
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REMO  
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REMO  
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To USB devices,  
e.g. keyboard,  
mouse, etc.  
See the Important note on page 5  
To video  
monitor  
[MS2 variant only] Note: When connecting four USB devices to the unit,  
ensure that their total power requirements do not exceed 1700mA (1.7A).  
The USB standard states a maximum allowable current draw of 500mA  
(0.5A) per device, although most devices remain well below this limit - USB  
keyboards and mice typically require 100mA. Each X50 contains a self-  
resetting fuse that will prevent damage by shutting down the unit if the  
total power draw becomes excessive.  
TE  
REMO  
[Dual VGA variant only]  
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Optionally attach the lead from  
a second video monitor to the  
upper video out socket on the  
remote module.  
B
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4 [Dual VGA variant only] Optionally  
REMO  
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attach a serial device lead to the  
male serial connector on the  
B
remote module.  
A
To secondary  
video monitor  
To RSꢁꢂꢁ  
serial device  
   
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5 Optionally attach the lead from  
your stereo speakers to the audio  
output socket on the remote  
module.  
7 Attach the output connector  
of the power supply to the  
‘POWER’ socket of the remote  
module.  
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To speakers  
6 Attach the connector of the  
category 5, 5e or 6 link cable  
(up to 50 metres in length) to  
the ‘TO LOCALsocket on the  
remote module (labelled ‘LINK  
1’ on dual VGA variants).  
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To power  
supply  
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L O C A L  
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P O  
W E  
8 Attach the IEC power lead to the power supply body and insert the mains  
plug of the lead to a nearby power outlet.  
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Link to remote  
module  
[Dual VGA variant only] Attach  
the connector of a second  
category 5, 5e or 6 link cable (up  
to 50 metres in length) to the  
‘LINK 2’ socket on the remote  
module.  
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S H A R P N E S S  
P O  
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To mains  
outlet  
Secondary  
link to  
remote  
module  
9
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Dual user configuration  
You can combine two Wizard SRX extender sets to create a dual  
user configuration. Such an installation would allow a single  
computer to be controlled from two different positions, with each  
position receiving the same audio visual output and having equal  
and concurrent control over the computer. Arbitration between the  
two positions is handled by the computers USB system and so this  
arrangement is better suited to situations where two users would  
not often require simultaneous access.  
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First local module  
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BLACK BOX  
POWER  
SRX  
1
SHARPNESS  
REMOTE  
LINK  
TO LOCAL  
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ON  
724-746-5500  
Video crosslink  
from first to  
second local  
module  
Audio, USB and  
video from the PC  
PC  
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CATx link (up to 50m)  
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OUT  
BLACK BOX  
POWER  
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SRX  
LOCAL  
IN  
VIDEO  
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OUT  
Audio crosslink  
AUDIO  
LOCAL  
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from first to  
second local  
module  
LINK  
IN  
USB  
TO REMOTE  
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ON  
724-746-5500  
Video and audio crosslinks are  
made from first local module to  
OUT  
the second local module  
BLACK BOX  
POWER  
SRX  
IN  
OUT  
LOCAL  
LINK  
IN  
TO REMOTE  
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ON  
724-746-5500  
Second USB  
from the PC  
CATx link (up to 50m)  
Both local modules  
require their own  
USB links to the PC  
USER  
BLACK BOX  
POWER  
SRX  
2
SHARPNESS  
Most of the connections are similar to the standard configuration. The main  
difference is in the links to the second local module. Use an audio link lead to  
connect the audio out socket of the first local module to the audio in socket of  
the second. Similarly, use a video link lead to connect the video out and video  
in ports. The second local module then requires its own USB link directly to the  
computer. In all other respects follow the standard instructions to connect CATx  
links and all of the remote module connections.  
REMOTE  
LINK  
TO LOCAL  
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ON  
724-746-5500  
ꢀ0  
 
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Video display (DDC) information  
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The Display Data Channel (or DDC) is an industry standard scheme which allows  
video monitors to declare their capabilities to the computers video adapter  
circuitry, allowing the latter to optimise their outputs accordingly. Since the  
widespread adoption of the scheme, video adapters have become increasingly  
dependent on receiving relevant DDC information during startup, before they  
will output anything more than a rudimentary video signal.  
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DDC indications  
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When power is first applied to the local module (either from  
the computers USB port or an optional power adapter) it will  
search for valid DDC data on its video out connector. During  
this process, the yellow indicator (built into the link connector)  
will flash to indicate its progress:  
It is not possible to transmit DDC data back from the video monitor that is  
attached to the remote module to the computers video adapter. Therefore,  
during startup of the local module, it will search for a video monitor connected  
to its local feed-through connector:  
• If no valid DDC information is located, the yellow indicator  
will give one very short flash, representing an attempt to  
read data. No changes will be made to the information already stored within  
the local module.  
• If a local video monitor is found, its DDC information will be compared to  
the information already stored and, if different, will be copied, stored and  
presented to the video adapter upon request.  
• If the DDC information is the same as that already stored, no change will be  
made and the yellow indicator will give one single flash as the information is  
checked and normal operation resumes.  
• If no local video monitor is found, the local module will make available its  
previously stored set of DDC parameters to the video adapter upon request;  
or, if none were stored, a default set.  
• If different DDC information is located, the yellow indicator will flash rapidly  
for 2 to 3 seconds while the new information is stored. A single flash will  
then be given as the information is checked and normal operation resumes.  
In either case, the DDC information taken by the video adapter will be used  
to determine the video output that is sent via the SRX modules to the remote  
monitor.  
The local modules yellow indicator also provides fault indications to assist with  
troubleshooting:  
Two flashes - Checksum error prior to copying - no information will be  
programmed.  
If you find that the default DDC information is not completely suitable for your  
remote monitor, try temporarily connecting your remote monitor to the video  
out port of the local module. When the local module is powered up, it will read  
and store the DDC information from your monitor. You can then return the  
monitor to its remote position and the new DDC information will be used at  
every power on.  
• Three flashes - Too much data to fit into the module - the module can hold a  
maximum of two pages of DDC information.  
• Rapid flashing followed by four flashes - data was lost during copying - the  
default data was substituted. Repeat the power on process.  
• Rapid flashing followed by five flashes - Checksum error during copying  
- the default data was substituted. Repeat the power on process.  
ꢀꢀ  
 
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Video sharpness adjustment  
The Wizard SRX remote module includes a straightforward video adjustment to  
control picture sharpness on the remote monitor.  
To adjust video sharpness  
1 On the computer, display a suitable  
high contrast image (see right).  
To display a suitable high contrast image  
The best way to clearly view the effect of  
sharpness and brightness adjustments is to  
display a high contrast image, with vertical  
edges, on the screen.  
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2 Insert a small flat-bladed  
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screwdriver into the SHARPNESS  
adjustment hole so that it engages  
with the slot in the rotary dial.  
S H  
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• Open a word processor, type the capital  
letter ‘H’, or ‘M’ and increase the point  
size to 72 or higher. For best results, the  
background should be white and the  
character should be black.  
3 Turn the rotary dial fully  
clockwise - you should see  
a bright white shadow  
to the right of your high  
contrast image:  
High contrast  
black character  
on white  
Black or bright  
white shadow  
on the right  
indicates  
the need for  
sharpness  
background  
4 Turn the rotary dial anti-  
clockwise until the white  
adjustment  
shadow disappears and the  
edges of your image become sharp.  
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Sharpness control for  
the second (B) video  
channel  
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L I N K  
The remote module for the  
dual VGA variant includes  
two separate sharpness  
adjustments for each video  
channel (the upper dial  
corresponds to the upper  
video output socket).  
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B
S H A R P N E S S  
A
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W E  
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Sharpness control  
for the first (A) video  
channel  
ꢀꢁ  
   
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Operation  
Peripheral operation  
General use  
In use, the SRX modules should be transparent - the system and its peripherals  
should operate exactly as normal, the only difference being that they are now up  
to 50 metres apart.  
USB  
Each SRX remote module provides four USB outlets, each of which can support  
USB 2.0 peripherals at speeds up to 12Mbps. The SRX appears to the computer  
as a four-port USB hub.  
In some installations, you may see some ‘shadows’ to the right of high contrast  
screen characters. This can be caused by an incorrectly selected sharpness setting  
and it may be necessary to make adjustments to correct this. Please see Video.  
sharpness.adjustment in the ‘Installation’ section.  
If the link between the modules is interrupted, any connected USB peripherals  
will be automatically disabled and re-enabled once the connection is restored.  
[MS2 variant only] Note: When connecting four USB devices to the unit, ensure  
that their total power requirements do not exceed 1700mA (1.7A). The USB  
standard states a maximum allowable current draw of 500mA (0.5A) per device,  
although most devices remain well below this limit - USB keyboards and mice  
typically require 100mA. Each X50 contains a self-resetting fuse that will prevent  
damage by shutting down the unit if the total power draw becomes excessive.  
Dual user arbitration  
When using two sets of SRX modules to allow two users to access a single  
computer, be aware that arbitration between the users is handled by the USB  
sub-system of the computer. Unlike with other Black Box products, this means  
that both users can control the computer at exactly the same time and the  
resulting keyboard and mouse influences will be an amalgam of the two inputs  
- i.e. a mouse move to the right by one user will cancel out a simultaneous left  
mouse move by the other. The same is also true when the local module has  
feed-through peripherals attached to it, adjacent to the computer.  
RS232 serial  
The dual VGA variant modules provide additional support for an RS232 device.  
The 9 way male D-type socket on the remote module supports speeds up to  
115,200 baud and all PC-AT flow control pins are supported.  
For this reason, the SRX dual user arrangement is better suited to situations  
where two users would not often require simultaneous access.  
ꢀꢂ  
   
®
Further information  
Troubleshooting  
Getting assistance  
If you are still experiencing problems after checking the list of solutions in the  
Troubleshooting section then we provide a number of other solutions:  
Status indicators  
The green and yellow indicators built into the link connectors on each module  
provide useful feedback regarding the connection and power status:  
Email  
in the US:  
in the UK:  
During startup (of the local module)  
• One very short yellow flash: no valid DDC information available from  
a locally connected video monitor, no changes made to stored DDC  
information.  
Phone  
in the US:  
in the UK:  
ꢅꢁꢃ-ꢅꢃꢄ-5500  
+ꢃꢃ (0)ꢀꢀꢆ 9ꢄ5 ꢄ000  
• Single yellow flash: DDC information being read from a locally connected  
video monitor, but no changes made to stored DDC information.  
• Rapid yellow flash for 2 to 3 seconds, followed by single flash: New DDC  
information being read and stored from a locally connected video monitor.  
Two yellow flashes - Checksum error prior to copying - no information will  
be programmed.  
• Three yellow flashes - Too much data to fit into the module - the module  
can hold a maximum of two pages of DDC information.  
• Rapid yellow flashing followed by four flashes - data was lost during copying  
- the default data was substituted. Repeat the power on process.  
• Rapid yellow flashing followed by five flashes - Checksum error during  
copying - the default data was substituted. Repeat the power on process.  
During operation (either module)  
• Continual yellow: Valid CATx link to other module sensed.  
• Continual green: Correct power input sensed.  
• Green flashes: Power input too low for normal operation. In the case of the  
local module, this may be because the USB connection is unable to provide  
sufficient power. In these cases, an external power supply should be used  
with the local module.  
Important  
Do not attach a USB hub to the SRX remote, nor plug the SRX local module into  
another USB hub. To do so will reduce the maximum cable length over which  
the system will extend USB; also, some USB hubs may not provide enough  
power to operate the local unit.  
ꢀꢃ  
   
®
Safety information  
• For use in dry, oil free indoor environments only.  
• Do not use to link between buildings.  
• Ensure that all twisted pair interconnect cables are installed in compliance  
with all applicable wiring regulations.  
• Do not connect CATx link interfaces (RJ45 style connectors) to any other  
equipment, particularly network or telecommunications equipment.  
• Warning – the power adapter contains live parts.  
• No user serviceable parts are contained within the power adapter - do not  
dismantle.  
• Plug the power adapter into a socket outlet close to the module that it is  
powering.  
• Replace the power adapter with a manufacturer approved type only.  
• Do not use the power adapter if the power adapter case becomes damaged,  
cracked or broken or if you suspect that it is not operating properly.  
• If you use a power extension cord with the remote module, make sure the  
total ampere rating of the devices plugged into the extension cord do not  
exceed the cords ampere rating. Also, make sure that the total ampere  
rating of all the devices plugged into the wall outlet does not exceed the  
wall outlets ampere rating.  
• Do not attempt to service the modules yourself.  
• The power supply can get warm in operation – do not situate it in an  
enclosed space without any ventilation.  
ꢀ5  
 
®
Radio Frequency Energy  
A Category 5 (or better) twisted pair cable must be used to connect the units in  
order to maintain compliance with radio frequency energy emission regulations  
and ensure a suitably high level of immunity to electromagnetic disturbances.  
All other interface cables used with this equipment must be shielded in order  
to maintain compliance with radio frequency energy emission regulations and  
ensure a suitably high level of immunity to electromagnetic disturbances.  
European EMC directive 89/336/EEC  
FCC Compliance Statement (United States)  
This equipment has been tested and found to comply with the limits for a class  
A computing device in accordance with the specifications in the European  
standard EN55022. These limits are designed to provide reasonable protection  
against harmful interference. This equipment generates, uses and can radiate  
radio frequency energy and if not installed and used in accordance with the  
instructions may cause harmful interference to radio or television reception.  
However, there is no guarantee that harmful interference will not occur in a  
particular installation. If this equipment does cause interference to radio or  
television reception, which can be determined by turning the equipment on  
and off, the user is encouraged to correct the interference with one or more  
of the following measures: (a) Reorient or relocate the receiving antenna. (b)  
Increase the separation between the equipment and the receiver. (c) Connect  
the equipment to an outlet on a circuit different from that to which the receiver  
is connected. (d) Consult the supplier or an experienced radio/TV technician for  
help.  
This equipment generates, uses and can radiate radio frequency energy  
and if not installed and used properly, that is, in strict accordance with the  
manufacturers instructions, may cause interference to radio communication.  
It has been tested and found to comply with the limits for a class A computing  
device in accordance with the specifications in Subpart J of part 15 of FCC rules,  
which are designed to provide reasonable protection against such interference  
when the equipment is operated in a commercial environment. Operation of this  
equipment in a residential area may cause interference, in which case the user at  
his own expense will be required to take whatever measures may be necessary  
to correct the interference. Changes or modifications not expressly approved by  
the manufacturer could void the users authority to operate the equipment.  
Canadian Department of Communications RFI statement  
This equipment does not exceed the class A limits for radio noise emissions from  
digital apparatus set out in the radio interference regulations of the Canadian  
Department of Communications.  
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant  
les limites applicables aux appareils numériques de la classe A prescrites dans  
le règlement sur le brouillage radioélectriques publié par le ministère des  
Communications du Canada.  
ꢀꢄ  
 
®
Normas Oficiales Mexicanas (NOM) electrical  
safety statement  
Instrucciones de seguridad  
1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de  
que el aparato eléctrico sea operado.  
15 En caso de existir, una antena externa deberá ser localizada lejos de las  
lineas de energia.  
16 El cable de corriente deberá ser desconectado del cuando el equipo no sea  
usado por un largo periodo de tiempo.  
2 Las instrucciones de seguridad y operación deberán ser guardadas para  
referencia futura.  
17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean  
derramados sobre la cubierta u orificios de ventilación.  
3 Todas las advertencias en el aparato eléctrico y en sus instrucciones de  
operación deben ser respetadas.  
18 Servicio por personal calificado deberá ser provisto cuando:  
A: El cable de poder o el contacto ha sido dañado; u  
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o  
C: El aparato ha sido expuesto a la lluvia; o  
4 Todas las instrucciones de operación y uso deben ser seguidas.  
5 El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca  
de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.  
6 El aparato eléctrico debe ser usado únicamente con carritos o pedestales  
que sean recomendados por el fabricante.  
D: El aparato parece no operar normalmente o muestra un cambio en su  
desempeño; o  
7 El aparato eléctrico debe ser montado a la pared o al techo sólo como sea  
recomendado por el fabricante.  
E: El aparato ha sido tirado o su cubierta ha sido dañada.  
8 Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más  
allá a lo descrito en las instrucciones de operación. Todo otro servicio deberá  
ser referido a personal de servicio calificado.  
9 El aparato eléctrico debe ser situado de tal manera que su posición no  
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,  
alfombra o superficie similar puede bloquea la ventilación, no se debe  
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios  
de ventilación.  
10 El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor  
como radiadores, registros de calor, estufas u otros aparatos (incluyendo  
amplificadores) que producen calor.  
11 El aparato eléctrico deberá ser connectado a una fuente de poder sólo  
del tipo descrito en el instructivo de operación, o como se indique en el  
aparato.  
12 Precaución debe ser tomada de tal manera que la tierra fisica y la  
polarización del equipo no sea eliminada.  
13 Los cables de la fuente de poder deben ser guiados de tal manera que  
no sean pisados ni pellizcados por objetos colocados sobre o contra ellos,  
poniendo particular atención a los contactos y receptáculos donde salen del  
aparato.  
14 El equipo eléctrico debe ser limpiado únicamente de acuerdo a las  
recomendaciones del fabricante.  
ꢀꢅ  
 
®
© 2008 Black Box Corporation  
All trademarks are acknowledged.  
Black Box Corporation,  
1000 Park Drive,  
Lawrence,  
PA 15055-1018,  
United States of America  
Tel: +1-724-746-5500  
Fax: +1-724-746-0746  
Documentation by:  
ꢀꢆ  
®
BlackBox subsidiary contact details  
Country  
Web Site/Email  
Phone  
Fax  
United States  
724-746-5500  
724-746-0746  
Austria  
+43 1 256 98 56  
+43 1 256 98 56  
Belgium  
+32 2 725 85 50  
+32 2 725 92 12  
Denmark  
Finland  
France  
+45 56 63 30 10  
+35 201 888 800  
+33 1 45 606 717  
+49 811 5541 110  
+39 02 27 404 700  
+31 30 241 7799  
+47 55 300 710  
+34 9162590732  
+46 8 44 55 890  
+41 55 451 70 71  
+44 118 965 6000  
+353 1 662 2466  
+45 56 65 08 05  
+35 201 888 808  
+33 1 45 606 747  
+49 811 5541 499  
+39 02 27 400 219  
+31 30 241 4746  
+47 55 300 701  
+34 916239784  
+46 08 38 04 30  
+41 55 451 70 75  
+44 118 965 6001  
+353 1 662 2477  
www.blackbox.fi  
tuki@blackbox.fi  
Germany  
Italy  
Netherlands  
Norway  
Spain  
Sweden  
Switzerland  
UK  
Ireland  
ꢀ9  
 

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