Tyco Electronics 4200L User Manual

User Manual  
3200L 32” Interactive Digital Signage TouchMonitor  
4200L 42” Interactive Digital Signage TouchMonitor  
4600L 46” Interactive Digital Signage TouchMonitor  
Interactive Digital Signage Computer Module  
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Table of Contents  
Chapter 1 - Introduction ........................................................................... 4  
Chapter 2 – Unpacking.............................................................................. 5  
Chapter 3 – Touchmonitor Installation................................................ 7  
Chapter 4 – Computer Module Installation ........................................ 11  
Chapter 5 – Mounting................................................................................ 20  
Chapter 6 – Operation............................................................................... 22  
Chapter 7 – Technical Support............................................................... 28  
Appendix A – Native Resolution............................................................ 29  
Appendix B – Safety & Maintenance.................................................... 30  
Appendix C – Technical Specifications............................................... 32  
Appendix D – Regulatory Information ............................................... 42  
Appendix E – Warranty ........................................................................... 44  
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Chapter 1 - Introduction  
Product Description  
Your new Interactive Digital Signage TouchMonitor combines Elo TouchSystems’ reliable  
performance with the latest developments in touch technology and display design. This  
combination of features creates a natural flow of information between a user and the  
touchmonitor.  
This touchmonitor incorporates a 24-bit color, active matrix thin-film-transistor, digital signage  
LCD panel to provide superior display performance. Its Full HD resolution of 1920x1080 is  
suitable for displaying graphics and images (the 32” model’s resolution is 1366x768). Other  
features that enhance this LCD monitor’s performance are Plug & Play compatibility, built-in  
speakers and headphone output capability, on screen display (OSD) controls, and a family of  
Digital Signage Computer Modules.  
The Computer Modules are designed to slide into a bay on the rear of the monitor, without any  
affect on the monitor’s form factor or requiring any extra cabling, instantly turning your  
Interactive Digital Signage TouchMonitor into an Interactive Digital Signage All-In-One  
TouchComputer.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this user’s manual to  
maximize the life of your unit and prevent risks to user safety. See Appendix B for more  
information on touchmonitor safety.  
This manual contains information that is important for the proper setup and maintenance of the  
Interactive Digital Signage TouchMonitor and optional Computer Module. Before setting up  
and powering on your new touchmonitor and computer module, read through this manual,  
especially the Installation, Mounting, and Operation chapters.  
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Chapter 2 – Unpacking  
Unpacking the Touchmonitor  
To unpack the touchmonitor, follow these steps:  
1. The carton should be oriented in the manner according to its labeling. The hinged plastic  
locks should be at the ‘bottom’.  
2. Open and remove all 4 hinged plastic locks.  
3. Once the locks are removed, lift the carton’s top lid off the bottom frame.  
4. With the top lid removed, you now have access to the touchmonitor and the included  
accessories.  
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Note: For your health and safety, it is strongly recommended that at  
least two people handle, lift, or move these touchmonitors. Two  
handles are provided on the unit’s back for easier handling.  
Check that the following items are present and in good condition:  
Touchmonitor with protective sheet for its face  
APR TouchTools CD  
USB Drive containing the touchmonitor’s unique APR Calibration file  
Quick Install Guide  
Japanese language regulatory information pamphlet  
HDMI cable  
VGA cable  
USB cable  
Null modem serial cable  
Audio cable  
North America, Europe/Korea, United Kingdom, Argentina, Taiwan, China, Korea, & Japan  
power cables  
3-pin to 2-pin adapter for Japan power cable  
Unpacking The Digital Signage Computer Module  
Open the box.  
Check that the following items are present and in good condition:  
Digital Signage Computer Module  
Quick Install Guide  
(If Applicable) Windows Recovery Discs  
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Chapter 3 - Touchmonitor Installation  
Connector Panel & Interfaces  
Remove the cable cover on the bottom rear (when viewed in landscape orientation) to access  
the touchmonitor’s connector panel.  
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3200L  
4200L / 4600L  
Touchmonitor Connections  
1. Connect the HDMI and/or VGA video cables between the monitor’s HDMI/VGA input  
connectors and your HDMI/VGA video source, respectively. Tighten the VGA cable’s screws  
for best EMI performance and strain relief.  
2. Connect the USB touch cable between the monitor’s USB connector and the PC’s USB port.  
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.  
4. Select the correct power cable for your region. Connect it between the AC power source  
and the touchmonitor’s POWER IN connector.  
5. Replace the cable cover, if desired.  
6. The touchmonitor ships in an OFF state. Press the power button to turn it on.  
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Installing the APR Touch Technology Software  
(for Windows 7, Vista, XP, WEPOS, and 32-bit Server 2003)  
Some software installation is required for your APR touchmonitor to work on your computer.  
The latest touch driver versions  
Additional touch driver information  
Detailed touch driver installation guides  
Touch drivers for other operating systems  
1. Disconnect the USB cable between the monitor’s USB connector and your PC’s USB  
port.  
2. Install the APR driver onto your computer  
Insert the APR TouchTools CD into your computer. The CD should automatically start  
the Elo installation program. (Alternatively, download and run the latest drivers  
available from the Elo website)  
Follow the steps given by the Elo installation program.  
3. Install the APR Calibration file onto your computer.  
Make sure the APR driver has been installed first.  
Insert the touchmonitor’s unique APR Calibration USB Drive into your computer’s USB  
port.  
The APR Calibration USB Drive contains only one file. Copy this file into the folder  
“C:\Program Files\EloTouchSystems\APRdata”  
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Rename the file in the APRdata directory to “AprCF.bin”  
4. Connect the USB cable between the monitor’s USB connector and your PC’s USB  
port. Your touchmonitor’s touch functionality will be working now.  
Note:  
Do not lose the touchmonitor’s APR Calibration USB Drive or APR  
Calibration file! It is unique to your touchmonitor, and required for  
that touchmonitor to function.  
If you connect this touchmonitor to a different computer, or if you  
update the touch driver on your computer, you will need to use the APR  
Calibration USB Drive again.  
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Chapter 4  
Computer Module Installation  
Installation  
Note:  
Disconnect AC power from the touchmonitor before installing the  
Computer Module. Installing the Computer Module while AC power is  
connected to the touchmonitor will damage the Computer Module.  
1. Disconnect AC power from the touchmonitor.  
2. Remove the cable cover on the side of the touchmonitor (when viewed in landscape  
orientation) to access the Computer Module bay.  
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3. Use a Philips head screwdriver to remove the Computer Module bay’s protective plate.  
4. Clear the Computer Module’s docking connector of any debris that may have  
accumulated during shipment, if necessary.  
5. Slide the Computer Module all the way into the bay until it snaps into place  
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Connector Panel & Interfaces  
TouchMonitor & Computer Module Connections  
1. Once the Computer Module has been installed, connect the AC power cable between  
the touchmonitor’s POWER IN connector and the AC power source.  
2. Make any desired connections to the Computer Module connector panel.  
3. Press and hold the touchmonitor’s power button for 4 seconds to turn on the Computer  
Module.  
Note:  
Once the Elo Computer Module is installed in the touchmonitor, the  
touchmonitor’s VGA & HDMI video and USB touch functions are  
disabled. All of the touchmonitor’s video and touch functionality is  
handled through the Computer Module docking connection.  
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Operating System Setup  
Windows® 7, Windows® XP Operating Systems  
The initial setup of the operating system takes approximately 5 minutes. Additional time might  
be needed for different touchcomputer hardware & operating system configurations. You will  
need to plug in an external mouse and/or keyboard into the Computer Module connector panel  
to execute these steps.  
To set up the Windows 7 or XP OS for the Computer Module, turn on the touchcomputer and  
follow the instructions on the screen.  
Selecting the Language  
Windows uses English as the default language in menus and dialog boxes. You can change  
this language to suit your preference.  
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Click Customize. The “Regional and Language Options” window appears. Select the  
Languages tab. If required, check the boxes for “Install files for complex script and right-to-left  
languages” and “Install files for East Asian languages.”  
Select the “Regional Options” tab. Select your preferred language from the drop-down list in  
the Standards and Formats pane.  
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Select your location from the drop-down list in the Locations pane. Click Apply, and then OK.  
Selecting the Time Zone  
When the following window appears, you can change the Computer Module’s time zone, date,  
and time. After making any changes, click Next to finish. Windows Setup completes the OS  
installation.  
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Installing the APR Touch Technology Software  
(for Elo Computer Modules with Windows 7 and Windows XP)  
Some software installation is required for the APR touchmonitor to work with the Computer  
Module. You will need to plug in an external mouse and/or keyboard into the Computer  
Module connector panel to execute these steps.  
The latest touch driver versions  
Additional touch driver information  
Detailed touch driver installation guides  
Touch drivers for other operating systems  
1. Install the APR Calibration file onto the Computer Module.  
Insert the touchmonitor’s unique APR Calibration USB Drive into one of the Computer  
Module’s USB ports.  
The APR Calibration USB Drive contains only one file. Copy this file into the Computer  
Module folder  
“C:\Program Files\EloTouchSystems\APRdata”  
Rename the file to “AprCF.bin”  
2. Reboot the Computer Module  
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Note:  
Do not lose the touchmonitor’s APR Calibration USB Drive or APR  
Calibration file! It is unique to your touchmonitor, and required for  
that touchmonitor to function.  
If you connect this touchmonitor to a different computer, or if you  
update the touch driver on your computer, you will need to use the APR  
Calibration USB Drive again.  
Operating System Setup – No OS  
Load your desired operating system onto the Computer Module. The easiest way to do this  
will probably be using an image or recovery disk on a USB external DVD-ROM drive connected  
to the Computer Module.  
Cancel any attempts by your operating system to load drivers for the new USB device (the Elo  
touchscreen) it finds.  
Installing the APR Touch Software  
(for Elo Computer Modules with No OS)  
Some software installation is required for your touchmonitor to work on the Computer Module.  
The latest versions of our touch drivers  
Additional touch driver information  
Detailed touch driver installation guides  
Touch drivers for other operating systems  
1. Install the driver onto your computer  
Obtain the necessary APR touch driver from the Elo Touchsystems website  
Follow the steps given by the Elo installation program.  
2. Install the APR Calibration file onto your computer.  
Make sure the APR driver has been installed first.  
Insert the touchmonitor’s unique APR Calibration USB Drive into one of the Computer  
Module’s USB ports.  
The APR Calibration USB Drive contains only one file. Copy this file into the folder  
“C:\Program Files\EloTouchSystems\APRdata”  
Rename the file to “AprCF.bin”  
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Note:  
Do not lose the touchmonitor’s APR Calibration USB Drive or APR  
Calibration file! It is unique to your touchmonitor, and required for  
that touchmonitor to function.  
If you need to connect this touchmonitor to a different computer, or if  
you need to update the touch driver on your computer, you will need  
this APR Calibration USB Drive again.  
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Chapter 5 – Mounting  
Note: For your health and safety, it is strongly recommended that at  
least two people handle, lift, or move these touchmonitors. Two  
handles are provided on the unit’s back for easier handling.  
Note: When laying the display face-down (for attaching mounting  
brackets or stands), protect the glass on the face from scratching and  
damage. Lay the display on a non-abrasive surface, or first protect  
the display face with film or foam.  
General Mounting Information  
Two mounting orientations are supported: Landscape and Portrait.  
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Select the desired mounting orientation from the display’s On-Screen Display (OSD)  
Mounting menu for OSD text rotation and to light the correct logo.  
The holes located on the sides and top of the touchmonitor case are for ventilation. Do not  
block or insert anything inside the ventilation slots  
Rear VESA Mount  
For the 32” model:  
A four-hole, 600x200mm mounting pattern is provided on the rear of the monitor.  
The VESA FDMI-compliant mounting is coded: VESA MIS-F, 600X200, Y, 6, 90  
For the 42”, 46”, and 52” models:  
An eight-hole, 600x400mm mounting pattern is provided on the rear of the monitor.  
The VESA FDMI-compliant mounting is coded: VESA MIS-F, 600X400, Y, 6, 90  
Refer to Appendix C, Technical Specifications, for dimensional drawings.  
Optional Stand  
To install the optional stand:  
Lay the monitor face-down on a table with the bottom edge flush to the edge of the table.  
Mount the two “feet” from the optional stand using all of the provided screws.  
3200L  
4200L / 4600L  
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Chapter 6 – Operation  
Power  
To turn the touchmonitor on or off, press the touchmonitor power button once.  
To power on the Computer Module, press the touchmonitor power button once.  
To power off the Computer Module and touchmonitor, press and hold the touchmonitor power  
button for 4 seconds, or follow the Computer Module’s operating system’s normal power off  
procedure.  
A Power Status LED is provided that functions according to the following table:  
TouchMonitor/Computer Module status  
LED status  
OFF  
BLINKING  
ON  
OFF  
SLEEP  
ON  
The system consumes low power when in SLEEP and OFF modes. For detailed power  
consumption specifications, refer to Appendix C, Technical Specifications.  
Touching the screen will bring the system out of SLEEP mode (similar to moving the mouse or  
pressing a keyboard key).  
To improve reliability and reduce wasteful power consumption, disconnect the AC power cable  
when long periods of disuse are planned.  
APR Touch Technology  
Multiple touchmonitor functionality is not supported for these APR touchmonitors.  
For full APR touch functionality, the input video image should be fully scaled to the display’s  
native resolution.  
Your APR Touchmonitor is factory-calibrated and will never need manual calibration.  
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The APR performance can be customized to better suit your application. Access the “Set APR  
Preference” window from the Mode tab of the Elo APR driver control panel:  
Select the usage type best suited for your application, then press Apply.  
General: No particular optimization (default)  
Best Signature: APR performance optimized for signature capture applications  
Point of Sale: APR performance optimized for Point-of-Sale applications  
Gaming: APR performance optimized for gaming applications  
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Video  
Generally, for best performance, the output resolution of your video source should match the  
display’s native resolution. See the display specifications in Appendix C to find your  
Touchmonitor’s native resolution. Operating in other resolutions will degrade video  
performance. For further information about video resolutions, please refer to Appendix A.  
For full APR touch functionality, the input video image should be fully scaled to the display’s  
native resolution.  
Your Touchmonitor will likely not require video adjustments. However, for analog VGA video,  
variations in video graphic card outputs may require touchmonitor adjustments through the  
OSD to optimize the quality of the touchmonitor’s displayed image. Also, to reduce the need  
for adjustments for different video mode timings, the monitor correctly scales and displays some  
of the video industry’s most common video timing modes. Refer to Appendix C, Technical  
Specifications, for a list of these Preset Video Modes.  
On-Screen Display (OSD)  
Four OSD buttons are provided on the rear of the monitor to adjust various display parameters.  
The same buttons are provided on an optional OSD Control Box which can plug into the PS/2  
connector on the touchmonitor connector panel.  
The buttons and their functionality are:  
Button  
Menu Display OSD main menu  
Display OSD Color/Luminance submenu  
Function when OSD is not displayed:  
Function when OSD is displayed:  
Return to previous OSD menu  
Increase value of selected parameter /  
select previous menu item  
Decrease value of selected parameter /  
select next menu item  
Display OSD Audio submenu  
Select parameter for adjustment /  
select submenu to enter  
Select Display Video Source submenu  
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Using the OSD buttons controls an on-screen graphical user interface which displays on top of  
your input video, allowing intuitive adjustment of the following display parameters:  
Parameter  
Available Adjustment  
Increase/decrease monitor brightness.  
Default: maximum  
Brightness  
Contrast  
Increase/decrease monitor contrast.  
Allows fine adjustments of the panel’s pixel dot clock.  
Not applicable when using HDMI video or the Computer Module.  
Adjusting too far will adversely affect APR functionality.  
Allows fine adjustments of the panel’s pixel dot clock phase.  
Not applicable when using HDMI video or the Computer Module.  
Adjusting too far will adversely affect APR functionality.  
Automatically adjusts the system clock to the input analog VGA video signal, affecting  
the H-position, V-position, Clock, and Phase menu items.  
Not applicable when using HDMI video or the Computer Module.  
Adjusting too far will adversely affect APR functionality.  
Moves the image horizontally on the display in single-pixel increments.  
Default: centered.  
Not applicable when using HDMI video or the Computer Module.  
Adjusting too far will adversely affect APR functionality.  
Moves the image vertically on the display in single-pixel increments.  
Default: centered.  
Not applicable when using HDMI video or the Computer Module.  
Adjusting too far will adversely affect APR functionality.  
Switches the scaling method between Full Scaling and Maintain Aspect Ratio.  
Default: Full Scaling  
Clock  
Phase  
Auto Adjust  
H-position  
V-position  
Full Scaling – scales the X- and Y-dimensions of the input video (up or down as  
needed) to the display’s native resolution.  
Maintain  
Aspect Ratio  
Maintain Aspect Ratio – Assuming a landscape orientation and an input video with  
aspect ratio smaller than 16:9, scales the Y-dimension of the input video (up or down  
as needed) to the display’s Y-resolution, and scales the X-dimension to maintain the  
input video’s aspect ratio (and fills the rest of the display with equal black bars on the  
left and right).  
Note: For full APR touch functionality, keep this setting on “Full Scaling”.  
Adjusts sharpness of the displayed images.  
Default: no sharpness adjustment  
Sharpness  
Selects the display’s color temperature. The available color temperatures are  
9300K, 7500K, 6500K, 5500K, and User Defined. If the User Defined option is  
selected, the user can change the color temperature by changing individual R, G, and  
B gains on a scale from 0 to 100.  
Color  
Temperature  
Default: User Defined with R, G, and B all set to 100.  
Adjusts how long a period of OSD button inactivity the touchmonitor will wait before  
OSD Timeout closing the OSD. The adjustable range is between 5 and 60 seconds.  
Default: 15 seconds  
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Selects which language the OSD information is displayed in. The available  
languages are: English, French, Italian, German, Spanish, Simplified Chinese,  
Traditional Chinese, and Japanese.  
OSD  
Language  
Default: English.  
Selects the touchmonitor mounting orientation between Landscape and Portrait to  
match your physical orientation. This adjusts the rotation of the OSD text and which  
bezel logo to light.  
Mounting  
Default: Landscape  
OSD  
H-Position  
Moves the OSD location left and right on the display.  
Default: 50 (centered)  
OSD  
V-position  
Volume  
Moves the OSD location up and down on the display.  
Default: 50 (centered)  
Adjusts the volume of the internal speakers and headphone output.  
Toggles the audio output between Muted and Not Muted.  
Default: Not Muted  
Mute  
Selecting “Recall Defaults” restores all factory default settings for OSD-adjustable  
parameters (except OSD Language and OSD Position) and for Preset Video Mode  
timings.  
Recall  
Defaults  
The monitor continually scans for active video from VGA, HDMI, and the Computer  
Module. This adjustment selects which of those input ports should be given priority  
to be displayed.  
If there is no Computer Module plugged in, the options are: VGA Priority, HDMI  
Priority  
Video Source  
Default: HDMI Priority  
When a Computer Module is plugged in, Computer Module HDMI is the only  
displayable video source, and this adjustment is not available.  
Selects which audio source is heard over the monitor’s speakers or headphone  
output.  
If there is no Computer Module plugged in, and the video source is HDMI, the options  
are: Line In and HDMI.  
Default: Line In.  
Audio Source  
If there is no Computer Module plugged in, and the video source is VGA, the only  
option is Line In.  
If a Computer Module is plugged in (and therefore the input video is Computer Module  
HDMI), the options are: Elo Computer Module HDMI, Elo Computer Module Line In,  
and Line In.  
Default: Elo Computer Module HDMI.  
All TouchMonitor adjustments made through the OSD are automatically memorized as soon as  
they are entered. This feature saves you from having to reset your choices every time the  
touchmonitor is unplugged or powered off and on. If there is a power failure, the touchmonitor  
settings will not default to the factory specifications.  
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OSD and Power Lockouts  
Press and hold the “Menu” and “Up” buttons for two seconds to enable/disable the OSD  
Locking feature. When the OSD Locking is enabled, pressing any of the Menu, Up, Down, or  
Select keys will have no effect on the system.  
Press and hold the “Menu” and “Down” buttons for two seconds to enable/disable the Power  
Locking feature. When the Power Locking is enabled, pressing the power switch will have no  
effect on the system.  
Audio  
Audio from the TouchMonitor Line In, TouchMonitor HDMI, Computer Module Line In, or  
Computer Module HDMI ports can be played over the touchmonitor’s internal speakers. See  
the “Audio Source” OSD parameter for details. When headphones are plugged into the  
headphone output jack, the internal speakers turn off and audio is played over the headphones.  
Volume and muting of the speaker and headphone outputs can be controlled by the OSD.  
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Chapter 7 – Technical Support  
If you are experiencing trouble with your touchmonitor, refer to the following suggestions.  
If the problem persists, please contact your local dealer or contact Elo TouchSystems Customer  
Service.  
Solutions to Common Problems  
Problem  
Suggested Troubleshooting  
Check that the AC power cable is properly  
connected.  
Verify the AC power source is functioning.  
Disconnect the AC power cable and verify that the  
Computer Module is properly installed. Reconnect  
the AC power cable.  
The touchmonitor does not respond when  
turning on the system.  
The Computer Module does not respond  
when turning on the system.  
Use the OSD to increase the brightness.  
Use the OSD to increase the contrast.  
If the Power Status LED is blinking, the monitor or  
Computer Module may be in SLEEP mode. Press  
any key / move the mouse / touch the Touchscreen to  
see if the image reappears.  
Monitor display is dim  
Monitor display is blank.  
Adjust your computer’s resolution/timing mode to be  
within the allowable timing ranges specified for your  
touchmonitor in Appendix C, Technical  
Specifications.  
Monitor displays an “Out Of Range”  
message  
For APR touchmonitors, verify your computer or Elo  
Computer Module has the latest drivers installed, and  
has your touchmonitor’s corresponding APR  
Calibration file installed. Refer to the Setup  
chapters for details.  
Touch functionality doesn’t work  
Technical Assistance  
See this user manual’s last page for worldwide technical support phone numbers.  
Technical assistance for the Computer Module with Windows OS is also available on the computer in  
the Support Information section of the Systems Properties menu. The Systems Properties menu can  
be accessed by:  
1. Right-clicking the My Computer icon and selecting Properties from the drop-down menu, or  
2. Click the Start button; go to the Settings -> Control Panel menu and selecting the System icon  
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Appendix A – Native Resolution  
An LCD panel’s native resolution is its width and height measured in number of pixels.  
In almost all cases, an image displayed on an LCD monitor will look best when your computer’s output  
resolution matches the LCD panel’s native resolution.  
For computer output resolutions at non-native resolutions, the monitor will scale the video to its panel’s  
native resolution. For smaller input video resolutions, this involves “stretching” the input image in the  
X- and Y-dimensions to fit the panel. For larger input video resolutions, this involves “compressing”  
the input image in the X- and Y-dimensions to fit the panel. An unavoidable byproduct of the scaling  
algorithms is a loss of fidelity when the computer’s output video image is scaled by the monitor to fit  
the display. This loss of fidelity is most apparent when viewing feature-rich images at close distances  
(for example images containing small-font text).  
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Appendix B  
Safety & Maintenance  
Safety  
To avoid risk of electric shock, follow all safety notices and do not disassemble the touchmonitor  
or Computer Module. They are not user-serviceable.  
The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block  
or insert anything inside the ventilation slots.  
The touchmonitor is equipped with a 3-wire, grounding power cord. The power cord plug only  
fits into a grounded outlet. Do not fit or modify the plug into an outlet that has not been  
configured for this purpose. Do not use a damaged power cord. Only use the power cord  
that came with your Elo TouchSystems TouchMonitor. Use of an unauthorized power cord  
might invalidate your warranty.  
Ensure that your installation is equipped to maintain the specified environmental conditions  
listed in the Technical Specifications in Appendix C.  
Care and Handling  
The following tips will help keep your touchmonitor functioning at an optimal level:  
Disconnect the AC power cable before cleaning.  
To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
It is important that your unit remains dry. Do not get liquids on or inside the unit. If liquid  
does get inside, have a qualified service technician check it before you power it on again.  
Do not wipe the screen with a cloth or sponge that could scratch the surface.  
To clean the Touchscreen, use window or glass cleaner applied to a clean cloth or sponge.  
Never apply the cleaner directly to the touchscreen. Do not use alcohol (methyl, ethyl or  
isopropyl), thinner, benzene, or other abrasive cleaners.  
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Mercury Warning  
This product consists of devices that may contain mercury, which must be recycled or disposed  
of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the  
monitor display contain mercury.)  
Waste Electrical & Electronic Equipment Directive (WEEE)  
This product should not be disposed of with household waste. It should be deposited at a  
facility that enables recovery and recycling.  
Operating System Recovery - Windows 7 and Windows XP  
If for any reason the Computer Module’s operating system and software need to be recovered,  
insert the included recovery disk into an external DVD-ROM drive and reboot the  
touchcomputer. Follow the on-screen instructions to complete the recovery.  
Note: All data is deleted during the recovery process. The user bears  
responsibility for data and software backup and archiving. Elo  
TouchSystems does not accept liability for lost data or software.  
Note: The end user must comply with the Microsoft Windows Licensing  
Agreement.  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 31 of 45  
Appendix C  
Technical Specifications  
32” Interactive Digital Signage TouchMonitor  
Available Touch Technologies  
Display Active Area  
LCD Panel type  
APR  
760 mm x 450 mm  
32” TFT Active Matrix  
0.51075 mm x 0.51075 mm  
1366x768  
Pixel Pitch  
LCD Panel native resolution  
Contrast Ratio  
3500 typical  
LCD Panel: 450 cd/m2 typical  
With APR Touchscreen: 405 cd/m2 typical  
Brightness  
Lamp Life  
50,000 hrs minimum to half-brightness  
20 ms typical (Rise + Fall time)  
16.7 million  
Response Time  
Number of Displayable Colors  
Viewing Angle  
89º typical from left, right, top, and bottom sides  
Analog VGA connector: DE-15 Female  
HDMI connector: HDMI Type A receptacle  
H-Sync range: 31.5 – 80 KHz  
V-Sync range: 50 – 61 Hz  
Analog VGA levels: 0.7Vpp into 75terminations  
Analog VGA Sync types: Separate, Composite, Sync-on-Green  
Analog VGA Sync polarities: Positive or Negative  
HDMI version supported: 1.3  
Video  
Preset Video Modes:  
640x480 60Hz  
720x480 60Hz  
800x600 56, 60Hz  
1024x768 60Hz  
1280x720 50, 60Hz  
1280x960 60Hz  
1280x1024 60Hz  
1366x768 60Hz  
1440x900 60Hz  
1680x1050 60Hz  
1920x1080 50, 60Hz  
Plug And Play  
EDID 1.3 file provided over DDC2B interface  
User Manual – Interactive Digital Signage  
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Input Connector: 3.5mm TRS jack  
Input Signal Range: 1Vrms (0dBV) maximum  
Internal Speakers: a pair of stereo 10W speakers  
Audio  
Headphone Output Connector: 3.5mm TRS jack  
Headphone Output: capable of delivering 90mW per channel continuous  
RMS power into a 32-ohm load (for a 1KHz signal at 0.2% THD)  
Input Connector: IEC 60320 C14  
Input Voltage Range: 100-240VAC 50/60Hz  
Power Consumption  
(touchmonitor Only, 120V/60Hz)  
ON: ?? W typ, 213W max  
SLEEP: ?? typ, ?? max  
OFF: ?? typ, ?? max  
Power  
Power Consumption  
(touchmonitor with Computer Module,, 120V/60Hz)  
ON: ?? W typ, 363W max  
SLEEP: typ/max  
OFF: typ/max  
Unpackaged  
Weight without Computer Module: 20.2 Kg  
Weight with Computer Module: 22.8 Kg  
Dimensions: 487 x 797 x 135 mm  
Weight & Dimensions  
Packaged (Computer Module shipped separately)  
Weight: TBD  
Dimensions: 939 x 280 x 635 mm  
Operating  
Temperature: 0°C to 40°C  
Humidity: 20% to 80% RH non-condensing  
Altitude: 0 to 3658 m  
Environmental Conditions  
Storage  
Temperature: -20°C to 50°C  
Humidity: 10% to 90% RH non-condensing  
Altitude: 0 to 12192 m  
User Manual – Interactive Digital Signage  
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32” Interactive Digital Signage TouchMonitor Dimensions  
All dimensions in mm  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 34 of 45  
42” Interactive Digital Signage TouchMonitor  
Available Touch Technologies  
Display Active Area  
LCD Panel type  
APR  
930.24 mm x 523.26 mm  
42” TFT Active Matrix  
0.4845 mm x 0.4845 mm  
1920 x 1080  
Pixel Pitch  
LCD Panel native resolution  
Contrast Ratio  
3500 typical  
LCD Panel: 700 cd/m2 typical  
With APR Touchscreen: 630 cd/m2 typical  
Brightness  
Lamp Life  
50,000 hrs minimum, 60,000 hrs typical to half-brightness  
6.5 ms typical (grey-to-grey time)  
Response Time  
Number of Displayable Colors  
Viewing Angle  
16.7 million  
89º typical from left, right, top, and bottom sides  
Analog VGA connector: DE-15 Female  
HDMI connector: HDMI Type A receptacle  
H-Sync range: 31.5 – 80 KHz  
V-Sync range: 47 – 61 Hz  
Analog VGA levels: 0.7Vpp into 75terminations  
Analog VGA Sync types: Separate, Composite, Sync-on-Green  
Analog VGA Sync polarities: Positive or Negative  
HDMI version supported: 1.3  
Video  
Preset Video Modes:  
640x480 60Hz  
720x480 60Hz  
800x600 56, 60Hz  
1024x768 60Hz  
1280x720 50, 60Hz  
1280x960 60Hz  
1280x1024 60Hz  
1366x768 60Hz  
1440x900 60Hz  
1680x1050 60Hz  
1920x1080 50, 60Hz  
Plug And Play  
Audio  
EDID 1.3 file provided over DDC2B interface  
Input Connector: 3.5mm TRS jack  
Input Signal Range: 1Vrms (0dBV) maximum  
Internal Speakers: a pair of stereo 10W speakers  
Headphone Output Connector: 3.5mm TRS jack  
Headphone Output: capable of delivering 90mW per channel continuous  
RMS power into a 32-ohm load (for a 1KHz signal at 0.2% THD)  
User Manual – Interactive Digital Signage  
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Page 35 of 45  
Input Connector: IEC 60320 C14  
Input Voltage Range: 100-240VAC 50/60Hz  
Power Consumption  
(touchmonitor Only, full audio volume, 120V/60Hz)  
ON: ?? W typ, 345 W max  
SLEEP: typ/max  
Power  
OFF: typ/max  
Power Consumption  
(touchmonitor with Computer Module,, 120V/60Hz)  
ON: ?? W typ, 495 W max  
SLEEP: typ/max  
OFF: typ/max  
Unpackaged  
Weight without Computer Module: Kg  
Weight with Computer Module: Kg  
Dimensions: mm  
Weight & Dimensions  
Packaged (Computer Module ships separately)  
Weight: TBD Kg  
Dimensions: 1194 x 305 x 788 mm  
Operating  
Temperature: 0°C to 40°C  
Humidity: 20% to 80% RH non-condensing  
Altitude: 0 to 3658 m  
Environmental Conditions  
Storage  
Temperature: -20°C to 50°C  
Humidity: 10% to 90% RH non-condensing  
Altitude: 0 to 12192 m  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 36 of 45  
42” Interactive Digital Signage TouchMonitor Dimensions  
All dimensions in mm  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 37 of 45  
46” Interactive Digital Signage TouchMonitor  
Available Touch Technologies  
Display Active Area  
LCD Panel type  
APR  
1018.08 mm x 572.67 mm  
46” TFT Active Matrix  
0.52025 mm x 0.53025 mm  
1920 x 1080  
Pixel Pitch  
LCD Panel native resolution  
Contrast Ratio  
3500 typical  
LCD Panel: 450 cd/m2 typical  
With APR Touchscreen: 405 cd/m2 typical  
Brightness  
Response Time  
16 ms typical (Rise + Fall time)  
16.7 million  
Number of Displayable Colors  
Viewing Angle  
89º typical from left, right, top, and bottom sides  
Analog VGA connector: DE-15 Female  
HDMI connector: HDMI Type A receptacle  
H-Sync range: 31.5 – 80 KHz  
V-Sync range: 48 – 62 Hz typ  
Analog VGA levels: 0.7Vpp into 75terminations  
Analog VGA Sync types: Separate, Composite, Sync-on-Green  
Analog VGA Sync polarities: Positive or Negative  
HDMI version supported: 1.3  
Video  
Preset Video Modes:  
640x480 60Hz  
720x480 60Hz  
800x600 56, 60Hz  
1024x768 60Hz  
1280x720 50, 60Hz  
1280x960 60Hz  
1280x1024 60Hz  
1366x768 60Hz  
1440x900 60Hz  
1680x1050 60Hz  
1920x1080 50, 60Hz  
Plug And Play  
Audio  
EDID 1.3 file provided over DDC2B interface  
Input Connector: 3.5mm TRS jack  
Input Signal Range: 1Vrms (0dBV) maximum  
Internal Speakers: a pair of stereo 10W speakers  
Headphone Output Connector: 3.5mm TRS jack  
Headphone Output: capable of delivering 90mW per channel continuous  
RMS power into a 32-ohm load (for a 1KHz signal at 0.2% THD)  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 38 of 45  
Input Connector: IEC 60320 C14  
Input Voltage Range: 100-240VAC 50/60Hz  
Power Consumption  
(touchmonitor Only, 120V/60Hz)  
ON: typ/ 381W max  
SLEEP: typ/max  
Power  
OFF: typ/max  
Power Consumption  
(touchmonitor with Computer Module,, 120V/60Hz)  
ON: typ/ 531W max  
SLEEP: typ/max  
OFF: typ/max  
Unpackaged  
Weight without Computer Module: Kg  
Weight with Computer Module: Kg  
Dimensions: mm  
Weight & Dimensions  
Packaged (Computer Module ships separately)  
Weight: TBD Kg  
Dimensions: 1194 x 305 x 788 mm  
Operating  
Temperature: 0°C to 40°C  
Humidity: 20% to 80% RH non-condensing  
Altitude: 0 to 3658 m  
Environmental Conditions  
Storage  
Temperature: -20°C to 50°C  
Humidity: 10% to 90% RH non-condensing  
Altitude: 0 to 12192 m  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 39 of 45  
46” Interactive Digital Signage TouchMonitor Dimensions  
All dimensions in mm  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 40 of 45  
Elo Digital Signage Computer Module  
Option 1  
Intel Celeron Dual Core  
Option 2  
Intel Core 2 Duo  
Available Processors  
RAM (800MHz min)  
E1500 2.2GHz  
512KB L2 Cache  
1GB DDR2 DIMM  
on 1 of 1 slot  
E8400 3.0GHz  
6MB L2 Cache  
2GB DDR@ DIMM  
on 1 of 1 slot  
Chipset  
Video  
Intel G41 Express  
Intel GMA X4500  
Intel G41 Express  
Intel GMA X4500  
Microsoft® Windows® XP Professional Service Pack 3  
No Operating System  
Available Operating Systems  
Hard Disk Drive  
Serial Ports  
160GB 2.5” SATA  
2 x RS232  
USB Ports  
4 x Type A  
Gigabit Ethernet Port  
Audio Ports  
1 x LAN RJ45  
3.5mm TRS jacks for: Audio In, Audio Out, Microphone In  
Replaceable lithium-ion battery for clock  
Real-time clock  
Power supplied by Elo Digital Signage TouchMonitor. See touchmonitor  
specifications for power consumption details.  
Power  
Unpackaged  
Weight: 2.5 Kg  
Weight & Dimensions  
Shipping  
Weight: 2.9 Kg  
Dimensions: 1194 x 305 x 788 mm  
Operating  
Temperature: 0°C to 40°C  
Humidity: 20% to 80% RH non-condensing  
Altitude: 0 to 3658 m  
Environmental Conditions  
Storage  
Temperature: -20°C to 50°C  
Humidity: 10% to 90% RH non-condensing  
Altitude: 0 to 12192 m  
User Manual – Interactive Digital Signage  
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Page 41 of 45  
Appendix D - Regulatory Information  
I. Electrical Safety Information:  
Compliance is required with respect to the voltage, frequency, and current requirements  
indicated on the manufacturer’s label. Connection to a different power source than those specified  
herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the  
limitations are not followed.  
There are no operator serviceable parts inside this equipment. There are hazardous voltages  
generated by this equipment which constitute a safety hazard. Service should be provided only by  
a qualified service technician.  
Contact a qualified electrician or the manufacturer if there are questions about the installation  
prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
Notice to Users in the United States: This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses, and can radiate radio frequency energy, and if not installed and used  
in accordance with the instructions, may cause harmful interference to radio communications.  
Notice to Users in Canada: This equipment complies with the Class B limits for radio noise  
emissions from digital apparatus as established by the Radio Interference Regulations of Industrial  
Canada.  
Notice to Users in the European Union: Use only the provided power cords and interconnecting  
cabling provided with the equipment. Substitution of provided cords and cabling may compromise  
electrical safety or CE Mark Certification for emissions or immunity as required by the following  
standards:  
This Information Technology Equipment (ITE) is required to have a CE Mark on the  
Manufacturer’s label which means that the equipment has been tested to the following Directives  
and Standards: This equipment has been tested to the requirements for the CE Mark as required  
by EMC Directive 89/336/EEC indicated in European Standard EN 55022 Class B and the Low  
Voltage Directive 73/23/EEC as indicated in European Standard EN 60950.  
General Information to all Users: This equipment generates, uses and can radiate radio  
frequency energy. If not installed and used according to this manual the equipment may cause  
interference with radio and television communications. There is, however, no guarantee that  
interference will not occur in any particular installation due to site-specific factors.  
1) In order to meet emission and immunity requirements, the user must observe the following:  
a) Use only the provided I/O cables to connect this digital device with any computer.  
b)To ensure compliance, use only the provided manufacturer’s approved line cord.  
c)The user is cautioned that changes or modifications to the equipment not expressly approved  
by the party responsible for compliance could void the user’s authority to operate the equipment.  
2)If this equipment appears to cause interference with radio or television reception, or any other  
device:  
a)Verify as an emission source by turning the equipment off and on.  
If you determine that this equipment is causing the interference, try to correct the interference  
by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
User Manual – Interactive Digital Signage  
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Page 42 of 45  
iii) Reorient the affected receiver’s antenna.  
iv)Plug the digital device into a different AC outlet so the digital device and the receiver are on  
different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device does not use.(Unterminated I/O  
cables are a potential source of high RF emission levels.)  
vi)Plug the digital device into only a grounded outlet receptacle. Do not use AC adapter plugs.  
(Removing or cutting the line cord ground may in crease RF emission levels and may also present  
a lethal shock hazard to the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio or  
television technician.  
III. Agency Certifications  
The following certifications and marks have been issued or declared for this monitor:  
Argentina S-mark  
Australia C-Tick  
Canada CUL  
Canada IC  
China CCC  
China RoHS  
Europe CE  
Japan VCCI  
Mexico NOM  
Russia & CIS GOST  
United States FCC  
United States UL  
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Page 43 of 45  
Appendix E – Warranty Information  
Except as otherwise stated herein, or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer  
that the Product shall be free of defects in materials and workmanship. The warranty for the TouchMonitors,  
Computer Module, and their components is 3 (three) years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time and from  
time to time make changes in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty days after discovery) of the failure of  
any Product to conform to the warranty set forth above; shall describe in commercially reasonable detail in such  
notice the symptoms associated with such failure; and shall provide to Seller the opportunity to inspect such  
Products as installed, if possible. The notice must be received by Seller during the Warranty Period for such  
product, unless otherwise directed in writing by the Seller. Within thirty days after submitting such notice, Buyer  
shall package the allegedly defective Product in its original shipping carton(s) or a functional equivalent and  
shall ship to Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the  
Product fails to meet the warranty set forth above, Seller shall correct such failure by, at Seller’s options, either (i)  
modifying or repairing the Product or (ii) replacing the Product. Such modification, repair, or replacement and  
the return shipment of the Product with minimum insurance to Buyer shall be at Seller’s expense. Buyer shall  
bear the risk of loss or damage in transit, and may insure the Product. Buyer shall reimburse Seller for  
transportation cost incurred for Product returned but not found by Seller to be defective. Modification or repair, of  
Products may, at Seller’s option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable  
to modify, repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s  
option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less depreciation  
calculated on a straight-line basis over Seller’s stated Warranty Period.  
These remedies shall be the buyer’s exclusive remedies for breach of warranty. Except for the express warranty  
set forth above, seller grants no other warranties, express or implied by statute or otherwise, regarding the  
products, their fitness for any purpose, their quality, their merchantability, their non-infringement, or otherwise.  
No employee of Seller or any other party is authorized to make any warranty for the goods other than the  
warranty set forth herein. Seller’s liability under the warranty shall be limited to a refund of the purchase price of  
the product. In no event shall Seller be liable for the cost of procurement or installation of substitute goods by  
Buyer or for any special, consequential, indirect, or incidental damages.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating  
to (i) assessing the suitability for Buyer’s intended use of the Products and of any system design or drawing and  
(ii) determining the compliance of Buyer’s use of the Products with applicable laws, regulations, codes, and  
standards. Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising  
from Buyer’s products, which include or incorporate Products or components manufactured or supplied by  
Seller. Buyer is solely responsible for any and all representations and warranties regarding the Products made  
or authorized by Buyer. Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost,  
or expenses (including reasonable attorney’s fees) attributable to Buyer’s products or representations or  
warranties concerning same.  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 44 of 45  
Check out Elo’s Website!  
Get the latest...  
Product Information  
Specifications  
News on upcoming events  
Press releases  
Software drivers  
TouchMonitor Newsletter  
Getting in Touch with Elo  
office nearest you:  
North America  
Elo TouchSystems  
301 Constitution Drive  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Asian-Pacific  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Finsinger Feld 1  
D-85521 Ottobrunn  
Germany  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama  
Kanagawa 222-0033  
Japan  
Belgium  
Tel 800-ELO-TOUCH  
Tel 800-557-1458  
Tel 650-361-4800  
Tel +49(0)(89)60822-0  
Fax +49(0)(89)60822-180  
Tel +32(0)(16)35-2100  
Fax +32(0)(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)578-2180  
Fax 650-361-4722  
©2010 Tyco Electronics.  
User Manual – Interactive Digital Signage  
SW601176 Rev A  
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Page 45 of 45  

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