Tyco Electronics 1937L User Manual

Touchmonitor User Guide  
1937L 19” LCD Rear-Mount Touchmonitor  
Copyright © 2009 Tyco Electronics. All Rights Reserved.  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,  
or translated into any language or computer language, in any form or by any means, including, but  
not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written  
permission of Tyco Electronics.  
Disclaimer  
The information in this document is subject to change without notice. Tyco Electronics makes no  
representations or warranties with respect to the contents hereof, and specifically disclaims any  
implied warranties of merchantability or fitness for a particular purpose. Tyco Electronics reserves  
the right to revise this publication and to make changes from time to time in the content hereof  
without obligation of Tyco Electronics to notify any person of such revisions or changes.  
TrademarkAcknowledgments  
AccuTouch, CarrollTouch, Elo TouchSystems, IntelliTouch, Tyco Electronics and TE (logo) are  
trademarks of the Tyco Electronics group of companies and its licensors. Windows is a trademark  
of the Microsoft group of companies. Other product names mentioned herein may be trademarks or  
registered trademarks of their respective companies.Tyco Electronics claims no interest in trade-  
marks other than its own.  
Table of Contents  
Chapter 1  
Appendix C  
Introduction  
1
Touchmonitor Specifications ........................................21  
19" LCDTouchmonitor (1937L)Dimensions ............22  
ProductDescription  
1
Precautions .................................................................1  
Regulatory Information  
Warranty  
23  
26  
Chapter 2  
Installation and Setup  
2
UnpackingYourTouchmonitor ......................................2  
Interface Connection ...................................................3  
PowerRequirements ...................................................3  
Product Overview .......................................................4  
MainUnit ................................................................4  
Rear View ............................................................4  
Installing the Driver Software .......................................5  
Installing the Serial TouchDriver (not applicable  
toAcoustic Pulse Recognition monitor) ..................6  
Installing the Serial Touch Driver for Windows 7,  
Windows Vista, Windows XP, Windows 2000, ME,  
Windows 95/98 and NT 4.0 ..............................6  
Installing the Serial TouchDriver for MS-DOS  
and Windows 3.1 ..................................................7  
Installing the USB TouchDriver ..............................8  
Installing the USB Touch Driver for Windows 7,  
Windows Vista, Windows XP, Windows 2000, ME,  
and Windows 98 .............................................8  
InstallingAPR USB TouchDriver for  
Windows XP ....................................................8  
Chapter 3  
Operation  
9
AboutTouchmonitorAdjustments .................................9  
RearPanelControls ...............................................10  
RemoteOSDButtons(option) .................................10  
Controls andAdjustment ..............................................11  
On ScreenDisplay (OSD) Menu Functions .............11  
On ScreenDisplay (OSD) Control Options..............12  
PresetModes ........................................................13  
Power ...................................................................14  
Chapter 4  
Troubleshooting  
15  
SolutionstoCommonProblems ....................................15  
Appendix A  
NativeResolution.........................................................16  
Appendix B  
Touchmonitor Safety ...................................................18  
Care and Handling of Your Touchmonitor .....................19  
C H A P T E R  
1
INTRODUCTION  
Product Description  
Your new touchmonitor combines the reliable performance of touch technology with the latest  
advances in (LCD) display design. This combination of features creates a natural flow of  
information between a user and your touchmonitor.  
This LCD monitor incorporates a 19” color active matrix thin-film-transistor (TFT) to provide  
superior display performance. A maximum resolution of SXGA 1280 x 1024 is ideal for displaying  
graphics and images. Other outstanding features that enhance this LCD monitor’s performance are  
Plug & Play compatibility, and On Screen Display (OSD) controls.  
Precautions  
Follow all warnings, precautions and maintenance as recommended in this user’s manual to  
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.  
1-1  
C H A P T E R  
2
INSTALLATION AND SETUP  
This chapter discusses how to install your LCDtouchmonitor and how to install the driver software.  
Unpacking Your Touchmonitor  
Check that the following 7 items are present and in good condition:  
LCD monitor  
Video cable  
USB cable  
Elo QuickStatr  
CD  
Software  
Serial cable  
Brackets  
Touch Tools CD + Quick Install Guide  
(exclude APR model)  
*Optional external DC (power brick)  
Power brick and cables: 12V, 4.16A, 50W-R, available at additional cost.  
2-2  
Interface Connection  
NOTE:  
Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are  
turned off.  
1
3
2
2
5
Adapter  
Video Cable  
Serial Cable USB Cable OSD Remote Control Key  
(option)  
1. Connect one end of the power adapter to the monitor and the other end to the connector of the  
power cord.  
2. Connect one end of either the touchscreen serial (RS232) cable or the touchscreen USB cable  
(but not both) to the rear side of the computer and the other end to the LCD monitor. Tighten by  
turning the two thumb screws clockwise to ensure proper grounding (USB cable does not have  
thumb screws).  
3. Connect one end of the video cable to the rear side of computer and the other to the LCDmonitor.  
Tighten by turning the two thumb screws clockwise to ensure proper grounding.  
4. Press the power button on the rear panel to turn the monitor power on.  
5. Connect one end of OSD remote control key(option) to the monitor.  
Power Requirements  
NOTE:  
This monitor operates at 12V 4A  
DC Input:  
Plug shape: Tuning Fork Type  
Plug polarity: (+)  
)
(-)  
Outside dimension: Ø 5.5 ± Ø.1  
Inside dimension: Ø 2.1 ± Ø.1  
2-3  
Product Overview  
Main Unit  
Rear View  
2-4  
Installing the Driver Software  
Elo TouchSystems provides driver software that allows your touchmonitor to work with your  
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:  
• Windows 7  
• Windows Vista  
• Windows XP  
• Windows 2000  
• Windows Me  
• Windows 98  
• Windows 95  
• Windows NT 4.0  
• Windows 3.1  
• MS-DOS  
Additional drivers and driver information for other operating systems are available on the Elo  
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your  
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects  
your touchmonitor, follow the instructions on the screen to install a generic plug-and-play monitor.  
Refer to the following appropriate section for driver installation instructions.  
Depending upon whether you connected the serial communication cable or the USB  
communication cable, only the serial driver or the USB driver should be installed.  
2-5  
Installing the Serial Touch Driver (not applicable to Acoustic  
Pulse Recognition monitor)  
Installing the Serial Touch Driver for Windows 7, Windows Vista,  
Windows XP, Windows 2000, ME, 95/98 and NT4.0.  
NOTE:  
For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.  
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.  
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.  
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the  
CD and starts the setup program.  
3 Follow the directions on the screen to complete the driver setup for your version of Windows.  
4 If the AutoStart feature is not active:  
5 Click Start > Run.  
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
7 Click Open, then OK to run EloCd.exe.  
8 Follow the directions on the screen to complete the driver setup for your version of Windows.  
2-6  
Installing the Serial Touch Driver for MS-DOS and Windows 3.1  
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to  
continue using your mouse along with your touchmonitor in DOS.  
To install Windows 3.x and MS-DOS touch driver from Windows 95/98, follow the directions  
below:  
1 Insert the CD-ROM in your computer’s CD-ROM drive.  
2 FromDOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive may be  
mapped to a different drive letter).  
3 Type cd\elodos_w31 to change to the correct directory.  
4 Type Install and press Enter to start the installation.  
5 Calculate the touchscreen.  
2-7  
Installing the USB Touch Driver  
Installing the USB Touch Driver for Windows 7, Windows Vista, Windows XP,  
Windows 2000, ME and Windows 98.  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.  
If Windows 98 or Windows 2000 starts the Add New Hardware Wizard, do the following:  
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and choose  
Next.  
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and use  
Browse to select the \EloUSB directory on the Elo CD-ROM.  
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.  
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose Finish.  
If Windows 98 or Windows 2000 does not start the Add New Hardware Wizard, do the following:  
For Windows 2000 you must have administrator access rights to install the driver.  
NOTE:  
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your  
CD-ROM drive is active, the system automatically detects the CD and starts the setup program.  
2 Follow the directions on the screen to complete the driver setup for your version of Windows.  
If the AutoStart feature is not active:  
1 Click Start > Run.  
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.  
3 Click Open, then OK to run EloCd.exe.  
4 Follow the directions on the screen to complete the driver setup for your version of Windows.  
Installing APR USB Touch Driver for Windows XP and Windows VISTA  
Insert the EloAPR CD-ROM in your computer’s CD-ROM driver.  
Follow the directions on the screen to complete the APR 3.1 driver setup for your version of  
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB cable and  
alignment data is transferred.  
NOTE:  
For the latest driver, go to elotouch.com and download it from the driver download section.  
2-8  
C H A P T E R  
3
OPERATION  
About Touchmonitor Adjustments  
Your touchmonitor will not likely require adjustment. However, variations in video output and  
application may require adjustments to the touchmonitor to optimize the quality of the display.  
For best performance, your touchmonitor should be operating in native resolution, that is 1280 x  
1024 at 80k-75 Hz. Use the Display control panel in Windows to choose 1280 x 1024 resolution.  
Operating in other resolutions will degrade video performance. For further information, please  
refer to Appendix A.  
All adjustments made to the controls are automatically memorized. This feature saves you from  
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If  
there is a power failure, the touchmonitor settings will not default to the factory specifications.  
3-9  
Rear Panel Controls  
SEL  
MENU  
1
2
3
4
5
Control  
1 Menu/Exit  
2
Function  
Display/exits the On Screen Display (OSD) menus.  
1. Enter contrast of the OSD.  
2. Increase value of the adjustment item.  
3. Select item clockwise.  
3
1. Enter brightness adjustment.  
2. Decrease value of the adjustment item.  
3. Select item counter-clockwise.  
4 Select  
Selects the adjustment items from the OSD menus.  
Switches the power of the monitor.  
5 PowerSwitch  
Remote OSD Buttons(option)  
AUTO/SEL DOWN  
UP  
MENU  
4
3
Control  
Function  
1 AUTO/SEL  
2 DOWN  
Selects the adjustment items from the OSD menus.  
1. Enter brightness adjustment.  
2. Decrease value of the adjustment item.  
3. Select item counter-clockwise.  
1. Enter contrast of the OSD.  
3 UP  
2. Increase value of the adjustment item.  
3. Select item clockwise.  
4 MENU  
Display/exits the On Screen Display (OSD) menus.  
3-10  
Controls and Adjustment  
On Screen Display (OSD) Menu Functions  
To Display and Select the OSD Functions:  
1 Press the Menu key to activate the OSD menu.  
2 Use or to move clockwise or counter-clockwise through the menu. Press the Select key, the  
parameter will be highlighted when selected.  
3 To quit the OSD screen at any time during the operation, press the Menu key. If no keys are  
pressed for a short time period, the OSD automatically disappears.  
NOTE:  
The OSD screen will disappear if no input activities are detected for 45 seconds(default).  
3-11  
On Screen Display (OSD) Control Options  
Control  
Description  
Contrast  
Increases or decreases contrast.  
Brightness  
V-Position  
H-Position  
Recall Defaults  
RGB  
Increases or decreases brightness.  
Moves the screen up or down.  
Moves the screen left or right.  
Returns the monitor to its default settings.  
Press or to select 9300, 6500, 5500, 7500 and USER. Only when  
selecting USER you can make adjustments to the R/G/B content.  
Press Enter to restore to factory default setting.  
Exit the menu.  
Exit  
Sharpness  
Phase  
Adjusts the sharpness.  
Increases or decreases the snow noise of the image after auto  
adjustment is made.  
Clock  
The dot clock is fine-adjusted after auto adjust.  
Moves the OSD position horizontally on the screen.  
Moves the OSD position vertically on the screen.  
Determines how long (in seconds) the OSD menu waits before  
closing automatically after no action has been performed.  
PressAuto to enable this function. TheAuto-Adjust will automatically  
adjust V-Position, H-Position, Clock and Clock-Phase.  
Select from English, French, German, Spanish, and Japanese.  
OSD H-Position  
OSD V-Position  
OSD Time  
Auto-Adjust  
OSDLanguage  
Information Description Indicates the current resolution, H-Frequency and V-Frequency.  
3-12  
Preset Modes  
To reduce the need for adjustment for different modes, the monitor has default setting modes that  
are most commonly used as given in the table below. If any of these display modes are detected,  
the monitor automatically adjusts the picture size and centering. When no mode is matched, the  
user can store their preferred modes in the user modes. The monitor is capable of storing up to 7  
user modes. The only condition to store as a user mode is the new display information must have  
1 KHz difference for horizontal frequency or 1 Hz for vertical frequency or the sync signal polari-  
ties are different from the default modes.  
H. Freq.  
(KHz)  
Band Width  
(MHz)  
Mode Resolution  
H
V
1
CGA 512 x 247 60 Hz  
16.858  
16.158  
31.47  
31.47  
31.47  
35.00  
37.86  
37.50  
35.16  
37.88  
46.88  
48.08  
49.72  
48.36  
52.45  
56.48  
60.02  
64  
11.059  
11.059  
28.322  
28.322  
25.175  
32.24  
31.5  
31.5  
36  
-
+
+
-
-
-
2
CGA 512 x 256 60 Hz  
VGA 640 x 350 70 Hz  
VGA 720 x 400 70 Hz  
VGA 640 x 480 60 Hz  
MAC 640 x 480 66 Hz  
VESA 640 x 480 72 Hz  
VESA 640 x 480 75 Hz  
VESA 800 x 600 56 Hz  
VESA 800 x 600 60 Hz  
VESA 800 x 600 75 Hz  
VESA 800 x 600 72 Hz  
MAC 832 x 624 75 Hz  
VESA 1024 x 768 60 Hz  
SUN 1024 x 768 65 Hz  
VESA 1024 x 768 70 Hz  
VESA 1024 x 768 75 Hz  
SXGA 1280 x 1024 60 Hz  
SXGA 1280 x 1024 75 Hz  
SXGA 1152 x 864 75 Hz  
SXGA 1280 x 960 60 Hz  
3
-
4
+
-
5
-
6
-
-
7
-
-
8
-
-
9
+
+
+
+
-
+
+
+
+
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
40  
49.5  
50  
57.283  
65  
-
-
70.49  
75  
-
-
-
-
78.75  
108  
+
+
+
+
+
+
+
+
+
+
80  
135  
67.5  
108  
60  
108  
3-13  
Power  
Power  
Consumption  
<50W  
Mode  
On  
Sleep  
Off  
<4W  
<2W  
We recommend switching the monitor off when it is not in use for a long time.  
NOTE:  
Complies to VESA Power Management (DPM) standards. To activate the monitor, press any key on the  
keyboard or move the mouse or touch the touchscreen. In order for the touchscreen to bring the monitor from  
the DPM system, the touchscreen function must be fully operational.  
3-14  
C H AP T E R  
4
TROUBLESHOOTING  
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem  
persists, please contact your local dealer or our service center.  
Solutions to Common Problems  
Problem  
Suggestion(s)  
The monitor does not respond  
when turning on the system.  
1. Check that the monitor’s Power Switch is on.  
2. Turn off the power and check the monitor’s DC power cord  
and signal cable for proper connection.  
Characters on the screen are dim  
The video is blank  
Refer to the About Touchmonitor Adjustments section to  
adjust the brightness.  
1. During operation, the monitor screen may automatically turn  
off as a result of the Power Saving feature. Press any key to see  
if the screen reappears.  
2. Refer to the About Touchmonitor Adjustments section to  
adjust the brightness.  
Screen flashes when initialized  
“Out of Range” display  
Turn the monitor off then turn it on again.  
Reconfigure the resolution of your computer to make one of the  
monitor’s supported video mode (see Appendix C).See Appendix A  
for more information on resolution.  
Touch doesn’t work  
Make sure the touch cable is securely attached at both ends.  
4-15  
A P P E N D I X  
A
NATIVE RESOLUTION  
The native resolution of a monitor is the resolution level at which the LCD panel is designed to  
perform best. For the LCD touchmonitor, the native resolution is 1280 x 1024 for the 19 inch size.  
In almost all cases, screen images look best when viewed at their native resolution. You can lower  
the resolution setting of a monitor but not increase it.  
Input Video  
19" LCD  
512 x 247 (CGA)  
512 x 256 (CGA)  
640 x 480 (VGA)  
800 x 600 (SVGA)  
1024 x 768 (XGA)  
1280 x 1024 (SXGA)  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Transforms input format to 1280 x 1024  
Displays in Native Resolution  
The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the  
number of pixels vertically in the LCD. LCD resolution is usually represented by the following  
symbols:  
CGA  
CGA  
VGA  
512 x 247  
512 x 256  
640 x 480  
800 x 600  
1024 x 768  
1280 x 1024  
SVGA  
XGA  
SXGA  
A-16  
As an example, a SXGAresolution LCDpanel has 1280 pixels horizontally by 1024 pixels vertically.  
Input video is also represented by the same terms. SXGA input video has a format of 1280 pixels  
horizontally by 1024 pixels vertically. When the input pixels contained in the video input format  
match the native resolution of the panel, there is a one to one correspondence of mapping of input  
video pixels to LCD pixels. As an example, the pixel in column 45 and row 26 of the input video is  
in column 45 and row 26 of the LCD. For the case when the input video is at a lower resolution than  
the native resolution of the LCD, the direct correspondence between the video pixels and the LCD  
pixels is lost. The LCD controller can compute the correspondence between video pixels and LCD  
pixels using algorithms contained on its controller. The accuracy of the algorithms determines the  
fidelity of conversion of video pixels to LCD pixels. Poor fidelity conversion can result in artifacts  
in the LCD displayed image such as varying width characters.  
A-17  
A P P E N D I X  
B
TOUCHMONITOR SAFETY  
This manual contains information that is important for the proper setup and maintenance of your  
touchmonitor. Before setting up and powering on your new touchmonitor, read through this  
manual, especially Chapter 2 (Installation), and Chapter 3 (Operation).  
1 To reduce the risk of electric shock, follow all safety notices and never open the touchmonitor  
case.  
2 Turn off the product before cleaning.  
3 The slots located on the sides and top of the touchmonitor case are for ventilation. Do not block  
or insert anything inside the ventilation slots.  
4 It is important that your touchmonitor remains dry. Do not pour liquid into or onto your  
touchmonitor. If your touchmonitor becomes wet do not attempt to repair it yourself.  
Ensure that your installation/setup is designed/equipped to maintain operating temperature within  
the specified operating conditions (refer to the section TouchMonitor Specifications).  
B-18  
Care and Handling of Your Touchmonitor  
The following tips will help keep your touchmonitor functioning at the optimal level.  
• To avoid risk of electric shock, do not disassemble the brick power supply or display unit  
cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power  
outlet before cleaning.  
• Do not use alcohol (methyl, ethyl or isopropyl) or any strong dissolvent. Do not use thinner or  
benzene, abrasive cleaners or compressed air.  
• To clean the display unit cabinet, use a cloth lightly dampened with a mild detergent.  
• Avoid getting liquids inside your touchmonitor. If liquid does get inside, have a qualified  
service technician check it before you power it on again.  
• Do not wipe the screen with a cloth or sponge that could scratch the surface.  
• To clean the touchscreen, use window or glass cleaner. Put the cleaner on a clean cloth and wipe  
the touchscreen. Never apply the cleaner directly to the touchscreen.  
Warning  
This product consists of devices that may contain mercury, which must be recycled or disposed  
of in accordance with local, state, or federal laws. (Within this system, the backlight lamps in the  
monitor display contain mercury.)  
Waste Electrical and Electronic Equipment(WEEE) Directive  
In the European Union, this label indicates that this product should not be disposed of with  
household waste. It should be deposited at an appropriate facility to enable recovery and recycling.  
B-19  
A P P E N D I X  
C
TECHNICAL SPECIFICATIONS  
C-20  
Touchmonitor Specifications  
Model  
1937L  
LCD Display  
Display Size  
Pixel Pitch  
DisplayMode  
19” TFT Active Matrix Panel  
376.32(H) x 301.056(V) mm  
0.294(H) x 0.294(V) mm  
512 x 247 @ 60Hz  
512 x 248 @ 60Hz  
640 x 350 @ 70Hz  
640 x 480 @ 60, 61, 66, 72, 75Hz  
720x400@70Hz  
800 x 600 @ 56, 60, 72, 75Hz  
832x624@75Hz  
1024 x 768 @ 60, 65, 70, 75Hz  
1280x1024@60,75Hz  
1280 x1024  
NativeResolution  
Contrast Ratio  
Brightness  
800 : 1 (typical)  
No touch screen: typical 250 cd/m2  
IntelliTouch: typical 225 cd/m2  
AccuTouch: typical 200 cd/m2  
Acoustic Pulse Recognition: typical 225 cd/m2  
5ms (typical)  
Response Time (Rise or Fall)  
Display Color  
16.7M  
ViewingAngle (CR>10, typical)  
Looking Up: 80o  
LookingDown:75o  
Looking Left: 80o  
Looking Right:80o  
Input Signal  
Video  
Sync  
R.G.B.Analog 0.7Vp-p, 75 ohm  
TTL Positive or Negative  
Mini D-Sub 15 pin  
Signal Connector  
Rear Controls  
Menu,  
,
, Select, Power  
On Screen Display (OSD) Controls  
Contrast, Brightness, H-Position, V-Position,  
Color Temperature, Phase, Clock, OSD Time, Recall,  
Language: English, French, German, Spanish, Japanese  
DDC2B  
Plug & Play  
Touch Panel (optional)  
IntelliTouch/AccuTouch /APR.  
0oC ~ 40oC (32oF ~ 104oF)  
Operating Conditions  
Temperature  
Humidity  
20% ~ 80% (No Condensation)  
To 12,000 Feet  
Altitude  
Storage Conditions  
Temperature  
Humidity  
-20oC ~ 60oC (-4oF ~ 140oF)  
10% ~ 90% (No Condensation)  
343 x 415 x 51mm  
Dimensions (HxWxD)  
Weight (Net)  
5.2Kg  
Certifications  
UL, CUL ,TUV ,CE ,FCC ,ICES-003 ,VCCI ,C-Tick ,NOM ,  
Argentina S-mark ,CCC, China RoHS, KCC, BSMI  
C-21  
19” LCD Touchmonitor (1937L) Dimensions  
C-22  
REGULATORY INFORMATION  
I. Electrical Safety Information:  
A) Compliance is required with respect to the voltage, frequency, and current requirements  
indicated on the manufacturer’s label. Connection to a different power source than those  
specified herein will likely result in improper operation, damage to the equipment or  
pose a fire hazard if the limitations are not followed.  
B) There are no operator serviceable parts inside this equipment. There are hazardous voltages  
generated by this equipment which constitute a safety hazard. Service should be provided  
only by a qualified service technician.  
C) Contact a qualified electrician or the manufacturer if there are questions about the  
installation prior to connecting the equipment to mains power.  
II. Emissions and Immunity Information  
A) Notice to Users in the United States: This equipment has been tested and found to comply  
with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency energy, and if  
not installed and used in accordance with the instructions, may cause harmful interference to  
radio communications.  
B) Notice to Users in Canada: This equipment complies with the Class B limits for radio noise  
emissions from digital apparatus as established by the Radio Interference Regulations of  
Industrie Canada.  
C) Notice to Users in the European Union: Use only the provided power cords and  
interconnecting cabling provided with the equipment. Substitution of provided cords and  
cabling may compromise electrical safety or CE Mark Certification for emissions or  
immunity as required by the following standards:  
This Information Technology Equipment (ITE) is required to have a CE Mark on the  
manufacturer’s label which means that the equipment has been tested to the following  
Directives and Standards: This equipment has been tested to the requirements for the CE  
Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55022  
Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard  
EN60950.  
23  
D) General Information to all Users: This equipment generates, uses and can radiate radio  
frequency energy. If not installed and used according to this manual the equipment may  
cause interference with radio and television communications. There is, however, no  
guarantee that interference will not occur in any particular installation due to site-specific  
factors.  
1) In order to meet emission and immunity requirements, the user must observe the  
following:  
a)Use only the provided I/O cables to connect this digital device with any  
computer.  
b)To ensure compliance, use only the provided manufacturer’s approved line  
cord.  
c)The user is cautioned that changes or modifications to the equipment not  
expressly approved by the party responsible for compliance could void the  
user’s authority to operate the equipment.  
2) If this equipment appears to cause interference with radio or television reception, or  
any other device:  
a)Verify as an emission source by turning the equipment off and on.  
b)If you determine that this equipment is causing the interference, try to  
correct the interference by using one or more of the following measures:  
i) Move the digital device away from the affected receiver.  
ii) Reposition (turn) the digital device with respect to the affected receiver.  
iii) Reorient the affected receiver’s antenna.  
iv)Plug the digital device into a different AC outlet so the digital device and  
the receiver are on different branch circuits.  
v) Disconnect and remove any I/O cables that the digital device does not  
use.(Unterminated I/O cables are a potential source of high RF emission  
levels.)  
vi)Plug the digital device into only a grounded outlet receptacle. Do not use  
AC adapter plugs. (Removing or cutting the line cord ground may in  
crease RF emission levels and may also present a lethal shock hazard to  
the user.)  
If you need additional help, consult your dealer, manufacturer, or an experienced radio or television  
technician.  
24  
III. Agency Certifications  
The following certifications have been issued for this monitor:  
Argentina S-Mark  
Australia C-Tick  
Canada CUL  
ChinaCCC  
China RoHS  
Germany TUV  
Europe CE  
Japan VCCI  
Mexico NOM  
United States FCC  
United States UL  
Korea KCC  
Taiwan BSMI  
25  
WARRANTY  
Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller war-  
rants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty  
for the touchmonitors and components of the product is 3 (three) years.  
Seller makes no warranty regarding the model life of components. Seller’s suppliers may at any time  
and from time to time make changes in the components delivered as Products or components.  
Buyer shall notify Seller in writing promptly (and in no case later than thirty (30) days after discovery)  
of the failure of any Product to conform to the warranty set forth above; shall describe in commer-  
cially reasonable detail in such notice the symptoms associated with such failure; and shall pro-  
vide to Seller the opportunity to inspect such Products as installed, if possible. The notice must be  
received by Seller during the Warranty Period for such product, unless otherwise directed in  
writing by the Seller. Within thirty (30) days after submitting such notice, Buyer shall package the  
allegedly defective Product in its original shipping carton(s) or a functional equivalent and shall  
ship to Seller at Buyer’s expense and risk.  
Within a reasonable time after receipt of the allegedly defective Product and verification by Seller  
that the Product fails to meet the warranty set forth above, Seller shall correct such failure by, at  
Seller’s options, either (i) modifying or repairing the Product or (ii) replacing the Product. Such  
modification, repair, or replacement and the return shipment of the Product with minimum insur-  
ance to Buyer shall be at Seller’s expense. Buyer shall bear the risk of loss or damage in transit, and  
may insure the Product. Buyer shall reimburse Seller for transportation cost incurred for Product  
returned but not found by Seller to be defective. Modification or repair, of Products may, at Seller’s  
option, take place either at Seller’s facilities or at Buyer’s premises. If Seller is unable to modify,  
repair, or replace a Product to conform to the warranty set forth above, then Seller shall, at Seller’s  
option, either refund to Buyer or credit to Buyer’s account the purchase price of the Product less  
depreciation calculated on a straight-line basis over Seller’s stated Warranty Period.  
26  
THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF  
WARRANTY.EXCEPTFORTHEEXPRESSWARRANTYSETFORTHABOVE,SELLERGRANTS  
NOOTHERWARRANTIES, EXPRESSORIMPLIEDBYSTATUTEOROTHERWISE, REGARD-  
ING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR  
MERCHANTABILITY, THEIRNONINFRINGEMENT, OR OTHERWISE. NO EMPLOYEE OF  
SELLER OR ANY OTHER PARTY IS AUTHORIZEDTO MAKEANYWARRANTY FOR THE  
GOODSOTHERTHANTHEWARRANTYSETFORTHHEREIN.SELLER’SLIABILITYUNDER  
THE WARRANTY SHALL BE LIMITEDTOAREFUNDOF THE PURCHASE PRICE OF THE  
PRODUCT.INNOEVENTSHALLSELLERBELIABLEFORTHECOSTOFPROCUREMENTOR  
INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL,  
CONSEQUENTIAL,INDIRECT,ORINCIDENTALDAMAGES.  
Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all  
liability relating to (i) assessing the suitability for Buyer’s intended use of the Products and of any  
system design or drawing and (ii) determining the compliance of Buyer’s use of the Products with  
applicable laws, regulations, codes, and standards. Buyer retains and accepts full responsibility for  
all warranty and other claims relating to or arising from Buyer’s products, which include or incor-  
porate Products or components manufactured or supplied by Seller. Buyer is solely responsible for  
any and all representations and warranties regarding the Products made or authorized by Buyer.  
Buyer will indemnify Seller and hold Seller harmless from any liability, claims, loss, cost, or ex-  
penses (including reasonable attorney’s fees) attributable to Buyer’s products or representations  
or warranties concerning same.  
27  
Check out Elo’s Website!  
Get the latest...  
• Product information  
• Specifications  
• News on upcoming events  
• Press release  
• Software drivers  
• Touchmonitor Newsletter  
Getting in Touch with Elo  
To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouch.com or simply  
call the office nearest you:  
North America  
Elo TouchSystems  
301 Constitution Drive,  
Menlo Park, CA 94025  
USA  
Germany  
Belgium  
Asian-Pacific  
Sun Homada Bldg. 2F  
1-19-20 Shin-Yokohama  
Kanagawa 222-0033  
Japan  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Finsinger Feld 1  
Tyco Electronics Raychem GmbH  
(Elo TouchSystems Division)  
Diestsesteenweg 692  
B-3010 Kessel-Lo  
D-85521 Ottobrunn  
Germany  
Belgium  
(800) ELO-TOUCH  
(800-557-1458)  
Tel +49(0)(89)60822-0  
Fax +49(0)(89)60822-180  
Tel +32(0)(16)35-2100  
Fax +32(o)(16)35-2101  
Tel +81(45)478-2161  
Fax +81(45)478-2180  
Tel 650-361-4800  
Fax 650-361-4722  

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