Samsung SyncMaster 700TSN 2 User Manual

LCD DISPLAY  
quick start guide  
700TSn-2,820TSn-2  
Introduction  
Package Contents  
Note  
Please make sure the following items are included with your LCD Display.  
Contact a local dealer to buy optional items.  
Checking the Contents of the Package  
Remove the lock from the package box, as shown in the figure above.  
Lift up the package box by Check the contents of the Remove the Styrofoam  
holding the grooves on  
both sides of the package  
box.  
package.  
and vinyl cover.  
Note  
After unpacking the package, make sure to check the contents of the package.  
Make sure to keep the package box for transporting the product in the future.  
Unpacking  
9
Introduction  
LCD Display  
Manuals  
Quick Setup Guide  
Warranty Card  
User's Guide  
(Not available in all loca-  
tions)  
MagicInfo Software CD,  
MagicInfo Manual CD  
Cables  
Power Cord  
Others  
D-Sub Cable  
Remote Control  
(BP59-00138A)  
Batteries (AAA X 2)  
(Not available in all loca-  
tions)  
Sold separately  
RGB to BNC Cable  
Wall Mount KIT  
DVI Cable  
LAN Cable  
10  
Introduction  
Your LCD Display  
Front  
MENU button [MENU]  
Opens the on-screen menu and exits from the menu. Also use to exit the  
OSD menu or return to the previous menu.  
Navigate buttons (Up-Down buttons)  
Moves from one menu item to another vertically or adjusts selected menu  
values.  
Adjust buttons (Left-Right buttons) / Volume buttons  
Moves from one menu item to another horizontally or adjusts selected  
menu values. When OSD is not on the screen, press the button to adjust  
volume.  
ENTER button [ENTER]  
Activates a highlighted menu item.  
SOURCE button [SOURCE]  
Switches from PC mode to Video mode. Selects the input source that an  
external device is connected to.  
[PC] [DVI] [AV] [Component] [HDMI] [MagicInfo]  
PIP button  
Push the PIP button to turn the PIP screen On / Off.  
PC : DVI / AV / HDMI  
DVI / AV : PC  
Component : PC  
HDMI : PC  
Power button [  
]
11  
Introduction  
Use this button for turning the LCD Display on and off.  
Brightness Sensor (Optional)  
Automatically detects the surrounding brightness it accordingly.  
Note  
This function is activated only on the models equipped with an auto bright-  
ness sensor.  
Power indicator  
Shows PowerSaver mode by blinking green  
Note  
See PowerSaver described in the manual for further information regarding  
power saving functions. For energy conservation, turn your LCD Display  
OFF when it is not needed or when leaving it unattended for long periods.  
Remote Control Sensor  
Aim the remote control towards this spot on the LCD Display.  
Rear  
Note  
For detailed information concerning cable connections, refer to Connecting Cables under  
Setup. The LCD Display 's configuration at the back may vary slightly depending on the LCD  
Display model.  
POWER  
The power cord plugs into the LCD Display  
and the wall outlet.  
POWER S/W ON [ ] / OFF [O]  
Switches the LCD Display On/Off.  
12  
Introduction  
RS232C OUT/IN (RS232C Serial PORT)  
MDC(Multiple Display Control) Program Port  
RGB/COMPONENT IN (PC Connection  
Terminal (Input))  
Use a D-Sub Cable (15 pin D-Sub) - PC  
mode (Analog PC)  
Connect the RGB/COMPONENT IN port  
on the monitor to the COMPONENT port  
on the external device using the D-SUB  
to COMPONENT cable.  
Connect the RGB/COMPONENT IN port  
on the monitor to the BNC port on the PC  
using the D-SUB to BNC cable.  
DVI IN (PC Video Connection Terminal)  
Use a DVI Cable (DVI-D to DVI-D) - DVI  
mode (Digital PC)  
DVI / RGB / HDMI AUDIO IN (PC/DVI  
Audio Connection Terminal (Input))  
AV/COMPONENT AUDIO IN [R - AU-  
DIO- L]  
Connect the port of the DVD, VCR (DVD /  
DTV Set-Top Box) to the [ R - AUDIO - L ]  
port of the LCD Display.  
DVI OUT  
Connect a monitor to another monitor  
through a DVI cable.  
Connect the DVI OUT port on the monitor  
to the HDMI IN port on the other monitor  
using the DVI to HDMI cable.  
DVI, HDMI and network signals sent via  
the DVI OUT port are displayed on the  
second display which has the DVI IN port.  
13  
Introduction  
Note  
Up to 6 Full HD or 10 HD monitors can be  
connected (May differ depending on the  
product).  
AV IN [VIDEO]  
Connect the [ VIDEO ] terminal of your mon-  
itor to the video output terminal of the exter-  
nal device using a VIDEO cable.  
AUDIO OUT  
Headphone/External speaker output termi-  
nal.  
HDMI IN  
Connect the HDMI terminal at the back of  
your LCD Display to the HDMI terminal of  
your digital output device using a HDMI ca-  
ble.  
Up to HDMI cable 1.0 can be supported.  
INTERNAL / EXTERNAL Switch  
Allows you to select the touch screen mode.  
Flip the switch to the left to use the Touch  
Screen function in MagicInfo mode and flip it  
to the right to use the Touch Screen function  
in PC mode.  
Note  
To use the touch screen function in PC  
mode, the touch screen program must be in-  
stalled onto your PC and the product must be  
connected to the PC using USB.  
When the power is off adjust the direction of  
the switch that controls the touchscreen.  
USB Connection Terminal  
To use the touch screen function in PC  
mode, connect the product to your PC using  
the USB cable.  
14  
Introduction  
RGB OUT  
LAN (LAN Connection Terminal)  
USB1,USB2 (USB Connection Terminal)  
Keyboard / Mouse, Mass Storage Device  
Compatible.  
Note  
See Connecting Cables for further information regarding cable connections.  
Remote Control  
Note  
The performance of the remote control may be affected by a TV or other electronic device  
operating near the LCD Display , causing a malfunction due to interference with the frequen-  
cy.  
15  
Introduction  
Turns the product On.  
Turns the product Off.  
1.  
2.  
POWER  
OFF  
3. Number Buttons  
Press to change the channel.  
The "-" button is used to select Digital channels.  
Electronic Program Guide (EPG) display.  
- This function does not work for this LCD Display.  
Adjusts the audio volume.  
4. DEL  
ton  
/ GUIDE but-  
5. + VOL -  
Press the button to change the input signal SOURCE.  
6.  
SOURCE  
Changing the SOURCE is only allowed for external devices  
that are connected to the LCD Display at the time.  
7.  
D.MENU  
DTV menu display  
- This function does not work for this LCD Display.  
Use to quickly select frequently used functions.  
- This function does not work for this LCD Display.  
8. TOOLS  
9. Up-Down Left-Right but-  
tons  
Moves from one menu item to another horizontally, vertically  
or adjusts selected menu values.  
Current picture information is displayed on the upper left  
corner of the screen.  
10.  
INFO  
11. COLOR BUTTONS  
Press to add or delete channels and to store channels to the  
favorite channel list in the “Channel List” menu.  
- This function does not work for this LCD Display.  
TV channels provide written information services via tele-  
text.  
12.  
TTX/MIX  
- Teletext Buttons  
- This function does not work for this LCD Display.  
- This function does not work for this LCD Display.  
MTS-  
13. MTS/DUAL  
You can select MTS (Multichannel Television Stereo) mode.  
Audio Type  
Mono  
MTS/S_Mode  
Mono  
Default  
FM Stereo  
Manual  
Change  
Stereo  
SAP  
Mono Stereo  
Mono SAP  
Mono  
DUAL-  
STEREO/MONO, DUAL l / DUAL ll and MONO/NICAM  
MONO/NICAM STEREO can be operated depending on the  
16  
Introduction  
broadcasting type by using the DUAL button on the remote  
control while watching TV.  
This button is used to return to the immediately previous  
channel.  
14.  
15.  
ENTER/PRE-CH  
MUTE  
- This function does not work for this LCD Display.  
Pauses (mutes) the audio output temporarily. This is dis-  
played on the lower left corner of the screen. The audio  
comes back on if MUTE or - VOL + is pressed in the Mute  
mode.  
16. CH/P  
17. TV  
In TV mode, selects TV channels.  
- This function does not work for this LCD Display.  
Selects the TV mode directly.  
- This function does not work for this LCD Display.  
18.  
MENU  
Opens the on-screen menu and exits from the menu or  
closes the adjustment menu.  
Returns to the previous menu.  
Exits from the menu screen.  
MagicInfo Quick Launch Button.  
19.  
20.  
RETURN  
EXIT  
21. MagicInfo  
Mechanical Layout (700TSn-2)  
Mechanical Layout  
17  
Introduction  
LCD Display Head  
Installation VESA Bracket  
When installing VESA, make sure to comply with the international VESA standards.  
Purchasing VESA Bracket and Installation Information : Please contact your nearest  
SAMSUNG Distributor to place an order. After your order is placed, installation profes-  
sionals will visit you and install the bracket.  
At least 2 persons are needed in order to move the LCD Display.  
SAMSUNG is not responsible for any product damage or any injury caused by installation  
at customer's discretion.  
Dimensions  
18  
Introduction  
Notice  
For securing the bracket on a wall, use only machine screws of 6 mm diameter and 8 to 12  
mm length.  
Wall Bracket Installation  
Contact a technician for installing the wall bracket.  
SAMSUNG Electronics is not responsible for any damages to the product or harm to  
customers when the installation is done by the customer.  
This product is for installing on cement walls. The product may not stay in place when  
installed on plaster or wood.  
Components  
Only use the components and accessories shipped with the product.  
Wall Bracket(1)  
Hinge(Left 1, Right Plastic Screw Screw Anchor  
1)  
Hanger (A)(11) (B)(4)  
(4)  
(11)  
Wall Bracket Assembly  
Note  
There are two hinges(left and right). Use the correct one.  
1. Insert and tighten the Captive Screw in the direction of the arrow.  
When done, mount the wall bracket on the wall.  
19  
Introduction  
There are two hinges(left and right). Use the correct one.  
A -  
B -  
C -  
D -  
Captive Screw  
Wall Bracket  
Hinge (Left)  
Hinge (Right)  
2. Before drilling into the wall, check if the length between the two locking holes at the back  
of the product is correct.  
If the length is too short or long, loosen all or some of the 4screws on the wall bracket to  
adjust the length.  
A -  
Length between the two locking holes  
3. Check the installation diagram and mark the drill points on the wall. Use the 5.0 mm bit  
to drill holes deeper than 35 mm. Fix each anchor in the corresponding hole. Match each  
of the brackets and hinge holes to the corresponding anchor holes and insert and tighten  
the 11 screws A.  
To mount the product on the wall bracket  
The shape of the product may vary depending on the model. (The assemblies of the plastic  
hanger and the screw are the same)  
20  
Introduction  
1. Remove the 4 screws on the back of the product.  
2. Insert the screw B into the plastic hanger.  
Notice  
Mount the product on the wall bracket and make sure it is properly fixed to the left  
and right plastic hangers.  
Be careful when installing the product on the bracket as fingers can be caught in the  
holes.  
Make sure the wall bracket is securely fixed to the wall, or the product may not stay  
in place after installation.  
3. Tighten the 4 screws in step 2 (plastic hanger + screw B)to the rear holes of the product.  
4. Remove safety pin (3) and insert the 4 product holders into the corresponding bracket  
holes (1). Then place the product(2) so that it is firmly fixed to the bracket. Make sure to  
re-insert and tighten the safety pin (3) to securely hold the product to the bracket.  
21  
Introduction  
A -  
B -  
C -  
LCD Display  
Wall Bracket  
Wall  
Wall Bracket Angle Adjustment  
Adjust the bracket angle to -2° before installing it on the wall.  
1. Fix the product to the wall bracket.  
2. Hold the product at the top in the center and pull it forward (direction of the arrow) to  
adjust the angle.  
Note  
You can adjust the bracket angle between -2° and 15°.  
Make sure to use the top center, and not the left or the right side of the product to adjust the  
angle.  
22  
Introduction  
Mechanical Layout (820TSn-2)  
Mechanical Layout  
LCD Display Head  
Installation VESA Bracket  
When installing VESA, make sure to comply with the international VESA standards.  
Purchasing VESA Bracket and Installation Information : Please contact your nearest  
SAMSUNG Distributor to place an order. After your order is placed, installation profes-  
sionals will visit you and install the bracket.  
23  
Introduction  
At least 2 persons are needed in order to move the LCD Display.  
SAMSUNG is not responsible for any product damage or any injury caused by installation  
at customer's discretion.  
Dimensions  
Notice  
For securing the bracket on a wall, use only machine screws of 6 mm diameter and 8 to 12  
mm length.  
Wall Bracket Installation  
Contact a technician for installing the wall bracket.  
SAMSUNG Electronics is not responsible for any damages to the product or harm to  
customers when the installation is done by the customer.  
This product is for installing on cement walls. The product may not stay in place when  
installed on plaster or wood.  
Components  
Only use the components and accessories shipped with the product.  
24  
Introduction  
Wall Bracket(1)  
Hinge(Left 1, Right Plastic Screw Screw Anchor  
1)  
Hanger (A)(11) (B)(4)  
(4)  
(11)  
Wall Bracket Assembly  
Note  
There are two hinges(left and right). Use the correct one.  
1. Insert and tighten the Captive Screw in the direction of the arrow.  
When done, mount the wall bracket on the wall.  
There are two hinges(left and right). Use the correct one.  
A -  
B -  
C -  
D -  
Captive Screw  
Wall Bracket  
Hinge (Left)  
Hinge (Right)  
2. Before drilling into the wall, check if the length between the two locking holes at the back  
of the product is correct.  
If the length is too short or long, loosen all or some of the 4screws on the wall bracket to  
adjust the length.  
25  
Introduction  
A -  
Length between the two locking holes  
3. Check the installation diagram and mark the drill points on the wall. Use the 5.0 mm bit  
to drill holes deeper than 35 mm. Fix each anchor in the corresponding hole. Match each  
of the brackets and hinge holes to the corresponding anchor holes and insert and tighten  
the 11 screws A.  
To mount the product on the wall bracket  
The shape of the product may vary depending on the model. (The assemblies of the plastic  
hanger and the screw are the same)  
1. Remove the 4 screws on the back of the product.  
26  
Introduction  
2. Insert the screw B into the plastic hanger.  
Notice  
Mount the product on the wall bracket and make sure it is properly fixed to the left  
and right plastic hangers.  
Be careful when installing the product on the bracket as fingers can be caught in the  
holes.  
Make sure the wall bracket is securely fixed to the wall, or the product may not stay  
in place after installation.  
3. Tighten the 4 screws in step 2 (plastic hanger + screw B)to the rear holes of the product.  
4. Remove safety pin (3) and insert the 4 product holders into the corresponding bracket  
holes (1). Then place the product(2) so that it is firmly fixed to the bracket. Make sure to  
re-insert and tighten the safety pin (3) to securely hold the product to the bracket.  
27  
Introduction  
A -  
B -  
C -  
LCD Display  
Wall Bracket  
Wall  
Wall Bracket Angle Adjustment  
Adjust the bracket angle to -2° before installing it on the wall.  
1. Fix the product to the wall bracket.  
2. Hold the product at the top in the center and pull it forward (direction of the arrow) to  
adjust the angle.  
Note  
You can adjust the bracket angle between -2° and 15°.  
Make sure to use the top center, and not the left or the right side of the product to adjust the  
angle.  
28  
Connections  
Connecting a Computer  
There are several ways to connect the computer to the monitor. Choose  
one from the following options.  
Using the D-sub (Analog) connector on the video card.  
Connect the D-sub to the 15-pin, RGB/COMPONENT IN port on the  
back of your LCD Display and the 15 pin D-sub Port on the computer.  
Using the DVI (Digital) connector on the video card.  
Connect the DVI Cable to the DVI IN port on the back of your LCD  
Display and the DVI port on the computer.  
29  
Connections  
Using the HDMI (digital) output on the graphics card.  
Connect the HDMI IN port on the monitor to the HDMI port on the PC  
using the HDMI cable.  
Note  
When the HDMI cable to the PC, ensure that you select HDMI from both  
the Source List and Edit Name before selecting PC or DVI device so that  
normal PC screen and sound can be outputted. Note that sound is only  
available when connected according to the option  
that follows.  
Connect the audio cable for your LCD Display to the audio port on the back  
of the LCD Display.  
Connect the power cord for your LCD Display to the power port on the back  
of the LCD Display. Turn on the power switch.  
Note  
Turn on both your computer and the LCD Display.  
Contact a local SAMSUNG Electronics Service Center to buy optional items.  
Connecting to Other devices  
AV input devices such as DVD players, VCRs or camcorders as well as your computer  
can be connected to the LCD Display. For detailed information on connecting AV input  
devices, refer to the contents under Adjusting Your LCD Display.  
30  
Connections  
The LCD Display 's configuration at the back may vary slightly depending on the LCD  
Display model.  
Connecting AV Devices  
1. Connect the Video and [R-AUDIO-L] port of the DVD, VCR or DTV Set-Top Box to the  
Video and [R-AUDIO-L] LCD Display.  
2. Play the DVD, VCR or Camcorder with a DVD disc or tape inserted.  
3. Select AV using the SOURCE .  
Connecting to a Camcorder  
1. Locate the AV output jacks on the camcorder. They are usually found on the side or back  
of the camcorder. Connect a set of audio cables between the AUDIO OUTPUT jacks on  
the camcorder and the AV/COMPONENT AUDIO IN [R-AUDIO-L] on the LCD Display .  
2. Connect a video cable between the VIDEO OUTPUT jack on the camcorder and the AV  
IN [VIDEO] on the LCD Display .  
3. Select AV for the Camcorder connection using the Source button on the front of the LCD  
Display or on the remote control.  
4. Then, start the Camcorder with a tape inserted.  
31  
Connections  
Note  
The audio-video cables shown here are usually included with a Camcorder. (If not, check  
your local electronics store.) If your camcorder is stereo, you need to connect a set of two  
cables.  
Connecting Using a DVI Cable  
1. Connect between the DVI OUT port on the LCD Display and the input port on another  
monitor using a DVI cable.  
2. Connect between the AUDIO OUT port on the LCD Display and the audio input port on  
another monitor using a stereo cable.  
3. Select DVI using the SOURCE button on the front of the LCD Display or on the remote  
control.  
Note  
DVI OUT does not support HDCP.  
Connecting Using a HDMI Cable  
1. Connect input devices such as a Blu-Ray/DVD player to the HDMI IN terminal of the LCD  
Display using an HDMI cable.  
32  
Connections  
2. Select HDMI using the SOURCE button on the front of the LCD Display or on the remote  
control.  
Note  
In HDMI mode, only PCM format audio is supported.  
Connecting Using a DVI to HDMI Cable  
1. Connect the DVI output terminal of a digital output device to the HDMI IN terminal of the  
LCD Display using a DVI to HDMI cable.  
2. Connect the red and white jacks of an RCA to stereo (for PC) cable to the same colored  
audio output terminals of the digital output device, and connect the opposite jack to the  
DVI / RGB / HDMI AUDIO IN terminal of the LCD Display.  
3. Select HDMI using the SOURCE button on the front of the LCD Display or on the remote  
control.  
Connecting to an Audio System  
1. Connect a set of audio cables between the AUX L, R jacks on the AUDIO SYSTEM and  
AUDIO OUT on LCD Display.  
33  
Connections  
Connecting the Touch Screen USB hub  
Note  
To use the touch screen function in MagicInfo mode, flip the toggle switch to the left.  
To use the touch screen function in PC mode, connect the USB port on your PC to the product  
using the USB cable and then flip the toggle switch to the right.  
Connecting a LAN Cable  
Connect the LAN cable.  
Connecting a USB device  
34  
Connections  
You can connect USB devices such as a mouse or keyboard.  
35  
Troubleshooting  
Self-Test Feature Check  
Note  
Check the following items yourself before calling for assistance. Contact a Service Center for  
problems that you cannot solve by yourself.  
Self-Test Feature Check  
1. Turn off both your computer and the LCD Display.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the LCD Display.  
The figure shown below ("Check Signal Cable") appears on a black background when  
the LCD Display is working normally even though no video signal is detected: While in  
the Self-Test mode, the LED power indicator remains green and the figure moves around  
on the screen.  
4. Turn off your LCD Display and reconnect the video cable; then turn on both your com-  
puter and the LCD Display  
If your LCD Display screen remains blank after using the previous procedure, check your  
video controller and computer system; your LCD Display is functioning properly.  
Warning Messages  
You can even view the screen at a resolution of 1920 x 1080. However, you will receive the  
following message for a minute; You can choose to change the screen resolution or stay in  
the current mode during that time. If the resolution is more than 85Hz, you will see the black  
screen because the LCD Display does not support over 85Hz.  
Note  
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies supported  
by the LCD Display.  
Maintenance and Cleaning  
1) Maintaining the LCD Display Case.  
Clean with a soft cloth after disconnecting the power cord.  
92  
Troubleshooting  
Do not use benzene, thinner or other flammable sub-  
stances.  
2) Maintaining the Flat Panel Display Screen.  
Clean with a soft cloth (cotton flannel).  
Never use acetone, benzene or thinner.  
(They may cause flaws or deformation of the screen  
surface.)  
The user is responsible for any damage caused by  
using these substances.  
Symptoms and Recommended Actions  
Note  
A LCD Display recreates visual signals received from the computer. Therefore, if there is a  
problem with the computer or the video card, this can cause the LCD Display to become  
blank, have poor coloring, become noisy, etc. In this case, first check the source of the prob-  
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting.  
(If it does, request service.)  
3. If you installed a new video card or if you assembled the PC, check if you installed the  
Adaptor(video).  
4. Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz.  
(Do not exceed 60Hz when using the maximum resolution.)  
5. If you have problems in installing the Adaptor (video) driver, boot the computer in Safe  
Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Admin-  
istrator" and then reboot the computer to reinstall the Adaptor (video) driver.  
Check List  
Note  
The following table lists possible problems and their solutions. Before calling for assis-  
tance, check the information in this section to see if you can remedy any problems for  
yourself. If you do need assistance, please call the phone number on the Information  
For more network-related information, refer to the MagicInfo Troubleshooting section.  
Problems related to the Installation (PC Mode)  
Note  
Problems related to the LCD Display installation and their solutions are listed.  
Q: The LCD Display screen flickers.  
93  
Troubleshooting  
A:  
Check if the signal cable between the computer and the LCD Display is securely con-  
nected.  
Problems related to the Screen  
Note  
Problems related to the LCD Display screen and their solutions are listed.  
Q: The screen is blank and the power indicator is off.  
A:  
Ensure that the power cord is firmly connected and the LCD Display is on.  
Q: "Check Signal Cable" message.  
A:  
Ensure that the signal cable is firmly connected to the PC or video sources.  
A:  
Ensure that the PC or video sources are turned on.  
Q: "Not Optimum Mode" message.  
A:  
A:  
Check the maximum resolution and the frequency of the video Adaptor.  
Compare these values with the data in the Preset Timing Modes Chart.  
Q: The picture rolls vertically.  
A:  
Check if the signal cable is securely connected. Re-connect it, if necessary.  
Q: The image is not clear; picture is blurred.  
A:  
A:  
A:  
Run Frequency Coarse and Fine tuning.  
Turn on again after removing all accessories (video extension cable, etc.)  
Set the resolution and frequency to the recommended ranges.  
Q: The picture image is unstable and shakes.  
A:  
Check if the resolution and frequency set for the computer video card falls in the range  
supported by the LCD Display. If not, reset them referring to the current Information  
under the LCD Display menu and Preset Timing Modes.  
Q: Ghost images are shown in the picture.  
A:  
Check if the resolution and frequency set for the computer video card falls in the range  
supported by the LCD Display. If not, reset them referring to the current Information  
under the LCD Display menu and Preset Timing Modes.  
Q: The image is too light or too dark.  
A:  
Adjust the brightness and contrast.  
(Refer to the Brightness, Contrast)  
94  
Troubleshooting  
Q: The screen color is inconsistent.  
A: Adjust color using Custom under OSD Color Adjustment menu.  
Q: The color image is distorted by dark shadows.  
A: Adjust color using Custom under OSD Color Adjustment menu.  
Q: The color white is poor.  
A: Adjust color using Custom under OSD Color Adjustment menu.  
Q: The Power Indicator blinks.  
A:  
The LCD Display is currently saving the changes made in the settings to the OSD  
memory.  
Q: The screen is blank and the power indicator light blinks every 0.5 or 1 seconds.  
A:  
The LCD Display is using its power management system. Press any key on the key-  
board.  
Q: The screen is blank and it is blinking.  
A:  
If you see the "TEST GOOD" message on the screen when you pressing the MENU  
button, check the cable connection between the LCD Display and the computer to en-  
sure that the connector is properly connected.  
Problems related to Audio  
Note  
Problems related to audio signals and their solutions are listed below.  
Q: No sound.  
A:  
Ensure that the audio cable is firmly connected to both the audio-in port on your LCD  
Display and the audio-out port on your sound card.  
Check the volume level.  
A:  
Q: The sound level is too low.  
A:  
A:  
Check the volume level.  
If the volume is still too low after turning the control to its maximum, check the volume  
control on the computer sound card or software program.  
Q: The sound is too high or too low.  
A: Adjusts the Treble and Bass to the appropriate levels.  
Problems related to the Remote Control  
Note  
Problems related to the remote control and their solutions are listed.  
Q: The remote control buttons do not respond.  
A:  
Check the polarities (+/-) of the batteries.  
95  
Troubleshooting  
A:  
A:  
A:  
A:  
Check if the batteries are empty.  
Check if the power is on.  
Check if the power cord is securely connected.  
Check if a special fluorescent or neon lamp is on in the vicinity.  
Q & A  
Q: How can I change the frequency?  
A:  
The frequency can be changed by reconfiguring the video card.  
Note  
That video card support can vary, depending on the version of the driver used. (Refer  
to the computer or the video card manual for details.)  
A:  
Windows XP:  
Set the resolution in the Control Panel Appearance and Themes Display Set-  
tings.  
A:  
Windows ME/2000:  
Set the resolution in the Control Panel Display Settings.  
* Contact the video card manufacturer for details.  
Q: How can I set the Power Saving function?  
A:  
Windows XP:  
Set the resolution in the Control Panel Appearance and Themes Display Screen  
Saver.  
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer  
Manual).  
A:  
Windows ME/2000:  
Set the resolution at the Control Panel Display Screen Saver.  
Set the function in the BIOS-SETUP of the computer. (Refer to the Windows / Computer  
Manual).  
Q: How can I clean the outer case/LCD Panel?  
A:  
Disconnect the power cord and then clean the LCD Display with a soft cloth, using either  
a cleaning solution or plain water.  
Do not leave any detergent or scratches on the case. Do not let any water enter the  
LCD Display.  
Q: How can I play the video?  
A:  
The video supports the MPEG1 and WMV codecs only. Install the corresponding codec  
to play the video. Note that some of the codecs can be incompatible.  
96  
Troubleshooting  
Note  
Before calling for assistance, check the information in this section to see if you can remedy  
any problems yourself. If you do need assistance, please call the phone number on the In-  
97  

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