Planar Systems Car Video System EP4650 User Manual

EP4650/EP5550 User  
Guide  
 
Table of Contents  
EP4650/EP5550 User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8  
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Installing an EP4650/EP5550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Operating the EP4560/EP5550. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
EP4650/EP5550 User Manual  
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Table of Contents  
LAN Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Setting Up Email Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
Signal Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
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EP4650/EP5550 User Manual  
Table of Contents  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80  
Accessing Planar’s Technical Support Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81  
EP4650/EP5550 User Manual  
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Table of Contents  
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EP4650/EP5550 User Manual  
Introduction  
The EP4650/EP5550 is a 46” or 55” diagonal edge-lit LED LCD display that can be wall  
mounted, ceiling mounted or mounted on a stand. The display can be portrait or  
landscape.  
The EP4650 and EP5550 are ultra slim and have an aspect ratio of 1.77 (16:9). The  
EP4650/EP5550 have a native HD (1920 x 1080) resolution and both accept a wide  
range of input pictures from VGA to 1080p.  
Additional features of the Planar EP4650 and EP5550 include ambient light control, a  
wide range of source connectivity, and display control through LAN or RS232. The EP  
series displays also provide superior energy efficiency in a lightweight design.  
Caution: This manual is intended for use by qualified service persons and end users with  
experience installing LCD displays.  
EP4650/EP5550 User Manual  
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Safety Information  
Safety Information  
Before using the EP4650/EP5550, please read this manual thoroughly to help protect  
against damage to property, and to ensure personnel safety.  
• Be sure to observe the following instructions.  
• For your safety, be sure to observe ALL the warnings detailed in this manual.  
• For installation or adjustment, please follow this manual’s instructions, and refer  
all servicing to qualified service personnel.  
Safety Precautions  
If water is spilled or objects are dropped inside the ep46L/ep55L, remove  
the power plug from the outlet immediately. Failure to do so may result in  
fire or electrical shock. Contact your dealer for inspection.  
If the EP4650/EP5550 is dropped or the chassis is damaged, remove the  
power plug from the outlet immediately. Failure to do so may result in fire or  
electrical shock. Contact your dealer for inspection.  
WARNING! Wall mounts must be secure.  
If the display is hung on a wall, the wall must be strong enough to hold it.  
Simply mounting it to wallboard or wall paneling won’t be adequate or safe.  
Caution: The screen could be damaged by heavy pressure.  
Slight pressure on the LCD will cause distortion of the image. Heavier  
pressure will cause permanent damage. Displays should be mounted where  
viewers cannot touch the screen or insert small objects in the openings that will  
create hazards by contacting bare conductive parts.  
Caution: The front polarizer is soft and subject to scratches from sharp objects.  
The polarizer is a thin sheet of film laminated to the outside layer of glass  
on the LCD screen. Take care when handling items near the screen.  
If the power cord or plug is damaged or becomes hot, turn off the main  
power switch of the display. Make sure the power plug has cooled down  
and remove the power plug from the outlet. If the EP4650/EP5550 is still used  
in this condition, it may cause a fire or an electrical shock. Contact your dealer  
for a replacement.  
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EP4650/EP5550 User Manual  
       
Important Safety Instructions  
Important Safety Instructions  
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Read these instructions.  
Keep these instructions.  
Heed all warnings.  
Follow all instructions.  
Do not use the EP4650/EP5550 near water.  
Clean the LCD screens with an LCD screen cleaner or LCD wipes.  
Do not install near any heat sources such as radiators, heat registers, stoves or  
other apparatus (including amplifiers) that produce heat.  
8
Do not defeat the safety purpose of the polarized or grounding type plug. A  
polarized plug has two blades with one wider than the other. A grounding type  
plug has two blades and a third grounding prong. The wide blade or the third  
prong is provided for your safety. When the provided plug does not fit into your  
outlet, consult an electrician for the replacement of the obsolete outlet.  
9
Protect the power cord from being walked on or pinched, particularly at plugs,  
convenience receptacles and the point where they exit from any of the  
EP4650/EP5550 displays.  
10 Only use the attachments/accessories specified by the manufacturer.  
11 Unplug all displays during lightning storms or when unused for long periods of  
time.  
12 You must follow all National Electrical Code regulations. In addition, be aware of  
local codes and ordinances when installing your system.  
13 Refer all servicing to qualified service personnel. Servicing is required when any  
of the displays have been damaged in any way. For example, if the AC power cord  
or plug is damaged, liquid has been spilled or objects have fallen into a display,  
the displays have been exposed to rain or moisture, do not operate normally or  
have been dropped.  
14 Keep the packing material in case the equipment should ever need to be  
shipped.  
15 Wall mounts must be secure. The wall must be strong enough to hold all  
EP4650/EP5550s, brackets and cables.  
EP4650/EP5550 User Manual  
3
 
Recommended Usage  
16 Slight pressure on the LCD will cause distortion of the image. Heavier pressure  
will cause permanent damage. Displays should be mounted where viewers  
cannot touch the screen or insert small objects in the openings that will create  
hazards by contacting bare conductive parts.  
17 The front polarizer is soft and subject to scratches from sharp objects. The  
polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD  
screen. Take care when handling items near the screen.  
Recommended Usage  
In order to get the most out of your LCD, use the following recommended guidelines  
to optimize the display.  
Burn-In Versus Temporary Image Retention  
Burn-in causes the screen to retain an image essentially forever, with little or no way  
to correct the problem. Under normal use, an LCD will not experience burn-in, as  
plasma displays do, nor will it retain images in any way.  
Normal use of an LCD is defined as displaying continuously changing video patterns  
or images. However, LCDs can experience temporary image retention when  
recommended usage guidelines are not followed.  
What is Temporary Image Retention?  
Temporary image retention (TIR) can occur when a static image is displayed  
continuously for extended periods of time (12 hours or longer). An electrical charge  
differential may build up between the electrodes of the liquid crystal, which causes a  
negative-color video image (color-inverted and brightness-inverted version of the  
previous image) to be retained when a new image is displayed. This behavior is true  
for any LCD device from any LCD manufacturer.  
TIR is not covered under warranty. See standard warranty terms and conditions for  
details. Here are some guidelines to help you avoid TIR:  
• Use the LCD to show a screen saver, moving images or still pictures that change  
regularly. When using high-contrast images, reposition the images frequently.  
• Turn off the LCD when it is not in use. To use your source computer’s Power  
Options Properties, set up your computer to turn off the display when not in  
use.  
Caution: For optimal performance, we suggest turning off the backlight power on the  
EP4650/EP5550 for six hours per day.  
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EP4650/EP5550 User Manual  
         
European Union Disposal Information  
European Union Disposal Information  
Deutsch  
English  
Français  
Entsorgung von elektrischen & elektronischen Altgeräten (geltend für die  
europäische Gemeinschaft und andere europäische Länder mit separaten  
Sammelprogrammen)  
Disposal of old Electrical & Electronic Equipment (Applicable throughout  
the European Union and other European countries with separate collection  
programs)  
Mise au rebut des équipements électriques et électroniques usagés  
(Valable dans l’ensemble de l’Union Européenne ainsi que dans les pays  
européens disposant de programmes distincts de collecte des déchets)  
Dieses Symbol, zu finden auf Ihrem Produkt oder dessen Verpackung,  
macht Sie darauf aufmerksam, dass dieses Produkt bei der Entsorgung  
nicht als Hausmüll behandelt werden darf. Statt dessen sollte es an eine  
Sammelstelle zum Recycling von elektrischen und elektronischen Alt-  
geräten gegeben werden. Helfen Sie mit, potenziell schädliche Einflüsse  
auf Umwelt und Gesundheit, die durch eine unsachgemäße Entsorgung  
dieses Produktes entstehen können, zu vermeiden und entsorgen Sie  
dieses Produkt ordnungsgemäß. Recycling hilft, natürliche Rohstoffe  
einzusparen.  
This symbol found on your product or on its packaging, indicates that  
this product should not be treated as household waste when you wish to  
dispose of it. Instead, it should be handed over to an applicable collection  
point for the recycling of electrical and electronic equipment. By ensuring  
this product is disposed of correctly, you will help prevent potential  
negative consequences to the environment and human health, which  
could otherwise be caused by inappropriate disposal of this product. The  
recycling of materials will help to conserve natural resources.  
Ce symbole appliqué sur votre produit ou sur son emballage indique  
que ce produit ne doit pas être traité comme un déchet ménager lorsque  
vous voulez le mettre au rebut. Il doit au contraire être remis à un site  
de collecte agréé pour le recyclage des équipements électriques et  
électroniques. En veillant à ce que ce produit soit mis au rebut de façon  
adéquate, vous contribuerez à prévenir les conséquences potentiellement  
négatives sur l’environnement et sur la santé humaine qui risqueraient  
de se produire en cas de mise au rebut inappropriée de ce produit. Le  
recyclage des matériaux contribuera également à économiser les res-  
sources naturelles.  
Dieses Symbol ist nur innerhalb der europäischen  
Gemeinschaft gültig.  
Wenn Sie dieses Produkt entsorgen möchten, wenden  
Sie sich bitte an Ihre örtliche Behörde und fragen Sie  
nach der ordnungsgemäßen Entsorgungsmethode.  
This symbol is only valid in the European Union.  
If you wish to discard this product, please contact  
your local authorities or dealer and ask for the cor-  
rect method of disposal.  
Ce symbole n’est valable que dans l’Union Européenne.  
Si vous souhaitez mettre ce produit au rebut, veuillez  
prendre contact avec les autorités locales ou avec votre  
revendeur et renseignez-vous sur la méthode de mise  
au rebut correcte.  
Nederlands  
Español  
Italiano  
Verwijderen van oude elektrische en elektronische apparatuur (toepas-  
selijk in de volledige Europese Unie en andere Europese landen met  
afzonderlijke programma’s voor afvalverzameling)  
Deshecho de equipos eléctricos y electrónicos (aplicable a la Unión Euro-  
pea y a otros países europeos con programas de reciclaje independientes)  
Smaltimento delle attrezzature elettriche ed elettroniche usate (applicabile  
in tutta la Comunità Europea ed altri Paesi Europei che applicano  
programmi di raccolta differenziata)  
La presencia de este símbolo en el propio producto o en su material de  
embalaje, indica que no se debe tratar como residuo doméstico cuando  
desee deshacerse de él. En su lugar, debe entregarlo en el punto limpio  
correspondiente de reciclaje de equipos eléctricos y electrónicos. Ase-  
gurándose de que este producto se desecha de forma correcta, ayudará  
a evitar posibles consecuencias negativas para la conservación del  
medioambiente y la salud humana, consecuencias que podrían darse si  
se deshace del producto de forma inadecuada. El reciclado de materiales  
ayuda a conservar los recursos naturales.  
Dit symbool dat op het product of zijn verpakking is aangebracht, geeft aan  
dat dit product niet mag worden behandeld als huishoudelijk afval als u het  
wilt wegwerpen. U moet het afgeven bij een specifiek verzamelpunt voor  
de recyclage van elektrische en elektronische apparatuur. Door te garan-  
deren dat u dit product op de correcte manier wegwerpt, helpt u potentiële  
negatieve gevolgen voor het milieu en de menselijke gezondheid, die  
zouden kunnen worden veroorzaakt door een onrechtmatig wegwerpen  
van het product, te voorkomen. De recyclage van materialen helpt het  
behoud van natuurlijke bronnen.  
Il simbolo trovato sul prodotto, o sulla sua confezione, indica che il  
prodotto non può essere trattato come i domestici quando è il momento  
di smaltirlo. Al contrario, deve essere consegnato ad un centro di raccolta  
specializzato nel riciclaggio di attrezzature elettriche ed elettroniche. As-  
sicurando che il corretto smaltimento di questo prodotto, si aiuterà a preve-  
nire potenziali conseguenze negative sull’ambiente e sulla salute umana,  
che possono essere provocate da uno scorretto smaltimento di questa  
attrezzatura. I materiali riciclati aiuteranno a conservare le risorse naturali.  
Dit symbool is alleen geldig in de Europese Unie.  
Als u dit product wenst weg te gooien, dient u contact op  
te nemen met uw lokale instanties voor details over de  
gepaste methode voor afvalverwijdering.  
Este símbolo solamente es válido en la Unión  
Europea.  
Si desea deshacerse de este producto, póngase  
en contacto con las autoridades locales o con su  
distribuidor y pida información sobre el método de  
disposición adecuado.  
Questo simbolo è valido solo nell’Unione Europea.  
Per smaltire questo prodotto, mettersi in contatto con  
le autorità locali – o con il rivenditore – e chiedere  
informazioni sul corretto metodo di smaltimento.  
Polski  
Português  
Waste Electrical and Electronic Equipment (WEEE) Directive  
In the European Union, this label indicates that this product  
should not be disposed of with household waste. It should  
be deposited at an appropriate facility to enable recovery  
and recycling. EEE complies with Directive ‘Regulation on  
the Restriction of the Use of Certain Hazardous Substances  
in Electrical and Electronic Equipment’  
Usuwanie zużytego sprzętu elektrycznego i elektronicznego (Dotyczy  
krajów Unii Europejskiej i innych krajów europejskich z oddzielnymi  
programami zbiórki odpadów)  
Eliminação de equipamentos eléctricos e electrónicos usados (aplicável  
na União Europeia e noutros países europeus com programas próprios de  
recolha destes equipamentos)  
Obecność tego symbolu na produkcie lub na opakowaniu z produktem  
oznacza, że tego produktu nie można wyrzucać razem z odpadkami  
domowymi. Należy go przekazać do punktu zbiórki w celu poddania  
recyklingowi podzespołów elektrycznych i elektronicznych. Usunięcie tego  
produktu w prawidłowy sposób, pomoże w zabezpieczeniu przed negaty-  
wnym wpływem odpadów na środowisko i zdrowie ludzi, powodowanym  
przez niewłaściwe usuwanie produktu. Przetwarzanie materiałów pomaga  
w zachowaniu zasobów naturalnych.  
Este símbolo, colocado no produto ou na respectiva embalagem, indica  
que o produto não deve ser tratado como lixo doméstico aquando da sua  
eliminação. Em vez disso, deve ser entregue num ponto de recolha de eq-  
uipamentos eléctricos e electrónicos para posterior reciclagem. Ao garantir  
a correcta eliminação deste produto, estará a evitar consequências poten-  
cialmente negativas tanto para o ambiente como para a saúde humana. A  
reciclagem de materiais ajuda a preservar os recursos naturais.  
Waste Electrical and Electronic Equipment  
(WEEE) Directive In the European Union, this  
label indicates that this product should not be  
disposed of with household waste. It should be  
deposited at an appropriate facility to enable  
recovery and recycling. EEE complies with  
Directive ‘Regulation on the Restriction of the  
Use of Certain Hazardous Substances in Electrical  
and Electronic Equipment’  
Ten symbol obowiązuje wyłącznie w krajach Unii  
Europejskiej.  
Este símbolo apenas é válido na União Europeia.  
Se quiser eliminar este produto, contacte as enti-  
dades locais ou o seu fornecedor para ficar a saber  
qual o método de eliminação correcto.  
Informacje dotyczące prawidłowej metody usunięcia  
tego produktu, można uzyskać u władz lokalnych lub  
u dostawcy.  
Suomi  
Svenska  
Waste Electrical and Electronic Equipment (WEEE)  
Yönergeleri Avrupa Birliği'nde bu etiket, ürünün ev  
elektroniği aletleri atıkları ile imha edilemeyeceğini gösterir.  
Kurtarmak ve geri dönüşümünü sağlamak için uygun  
şartlarda saklanması gerekir. EEE Yönetmeliğine Uygundur  
Ve Elektronik Eşyalarda Bazi Zararli Maddelerin Kullaniminin  
Sinirlandirilmasina Dair Yönetmelik.  
Vanhojen sähkö- ja elektroniikkalaitteiden hävittäminen (Soveltuva kaik-  
kialla Euroopan unionin alueella, sekä muissa Euroopan maissa, joilla on  
erilliset keräysohjelmat)  
Avfall av förbrukad elektrisk och elektronisk utrustning (Tillämpbart i  
hela Europeiska unionen och andra europeiska länder med separata  
samlingsprogram)  
Jos tuotteessa tai sen pakkauksessa on tämä symboli, sitä ei pidä  
hävitettäessä käsitellä tavallisena kotitalousjätteenä, vaan se kuuluu toimit-  
taa sähkö- ja elektroniikkalaitteiden kierrätyspisteeseen. Varmistamalla,  
että tämä tuote hävitetään asiaankuuluvalla tavalla autat estämään mah-  
dollisia ympäristölle ja ihmisille koituvia negatiivisia seuraamuksia, joita  
sen vääränlainen hävittäminen voi aiheuttaa. Materiaalien kierrättäminen  
auttaa säilyttämään luonnonvaroja.  
Den här symbolen som finns på din product eller på dess förpackning  
påvisar att produkten inte ska behandlas som hushållsavfall när du vill  
slänga bort den. Istället ska den lämnas över till en lämplig uppsamlings-  
punkt för återvinning av elektriska och elektroniska utrustningar. Genom att  
tillförsäkra att den här produkten återvinns på ett riktigt sätt hjälper du till  
med att förhindra möjliga negative konsekvenser för miljön och mänsklig  
hälsa. Det kan annars orsakas på grund av olämplig sophantering av den  
här produkten. Återvinning av material kommer att hjälpa till att bevara  
naturtillgångar.  
Waste Electrical and Electronic Equipment  
(WEEE) Yönergeleri Avrupa Birliği'nde bu etiket,  
ürünün ev elektroniği aletleri atıkları ile imha  
edilemeyeceğini gösterir. Kurtarmak ve geri  
dönüşümünü sağlamak için uygun şartlarda  
saklanması gerekir. EEE Yönetmeliğine  
Uygundur Ve Elektronik Eşyalarda Bazi Zararli  
Maddelerin Kullaniminin Sinirlandirilmasina Dair  
Yönetmelik.  
Tämä symboli on voimassa ainoastaan Euroopan  
unionin alueella.  
Den här symbolen är endast giltig inom den  
Europeiska unionen.  
Jos haluat hävittää tämän tuotteen, ota yhteyttä  
paikallisiin viranomaisiin tai jälleenmyyjään ja tiedustele  
asiaankuuluvia hävittämistoimenpiteitä.  
Om du vill slänga bort den här produkten ska du  
kontakta lokala myndigheter eller återförsäljar, och  
fråga efter lämplig avfallsmetod.  
EP4650/EP5550 User Manual  
5
Normal Usage Guidelines  
Normal Usage Guidelines  
Normal use of the LCD is defined as operating in the open air to prevent heat  
buildup, and without direct or indirect heat sources such as lighting fixtures, heating  
ducts, or direct sunlight that can cause the modules to experience high operating  
temperatures. For all modules, do not block fans or ventilation openings. If the LCD  
module will be installed in a recessed area with an LCD surround or enclosure, ensure  
adequate openings are applied for proper air flow and ventilation.  
At 2000 meters or below, the maximum ambient operating temperature for the LCD  
module cannot be above 40º C nor below the minimum ambient operating  
temperature of 5º C. If one of these conditions exists, it is up to the installer to ensure  
that module placement is changed, thermal shielding is provided and/or additional  
ventilation is provided to keep the display within its nominal operating parameters.  
Cooling Requirements  
For optimal performance, active cooling by the installer should be planned for when  
the ambient temperature at the top of the wall is predicted to be above the specified  
ambient temperature for the panel. Cooling may be done behind the displays and  
depending on the wall configuration, it may be helpful to place air ducts (AC) at  
every third display tall.  
VESA Mounts, General Description  
VESA mounts are used to secure the EP4650/EP5550 for display. The EP4650/EP5550  
can be installed using a variety of VESA mounts available through Planar. If you do  
not have a VESA mount and would like to purchase one, contact Planar.  
If you purchased a VESA mount, you should have a received a separate box with  
mounting supplies and an Installation manual. Follow these instructions carefully.  
Keep in mind the following general installation guidelines:  
• Screw length is crucial and will vary depending on the type of mount you use.  
Total screw length will include the penetration length plus the length required  
by the type of VESA mount in use.  
Caution: Shorter screws will result in insufficient mounting strength and longer screws  
could puncture parts inside the display.  
• Prior to installation, make sure you know where all of the mounting points are  
located.  
• Follow all safety precautions outlined in the VESA Installation manual.  
• Verify the parts received with the list shown in the VESA Installation manual.  
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EP4650/EP5550 User Manual  
       
Cleaning the EP4650/EP5550  
Cleaning the EP4650/EP5550  
If dust has collected on the power plug, removed the plug from the outlet and clean  
off the dust. Dust build-up may cause a fire.  
Remove the power plug before cleaning. Failure to do so may result in electrical  
shock or damage.  
Keep the following points in mind when cleaning the surface of the EP4650/EP5550:  
• When the surface of the EP4650/EP5550 becomes dirty, wipe the surface lightly  
with a soft clean cloth.  
• If the surface requires additional cleaning, use LCD screen cleaner or LCD wipes,  
which are available at most electronics stores.  
• Do not let cleaner seep into the EP4650/EP5550, as it may cause electrical shock  
or damage.  
EP4650/EP5550 User Manual  
7
   
Package Contents  
Package Contents  
Unpacking the EP4650/EP5550  
The EP4650/EP5550 is packed in a cardboard box and may be banded as part of two  
types of custom pallets, depending on the number of displays shipped. The  
EP4650/EP5550 is packed using foam to protect it during shipping.  
Before unpacking the EP4650/EP5550, prepare a stable, level and clean surface near a  
wall outlet.  
1
Place the LCD panel box in an upright position and remove the carton locks from  
the bottom first.  
2
Remove the entire top of the box and the top shipping foam.  
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EP4650/EP5550 User Manual  
       
Unpacking the EP4650/EP5550  
3
Remove the accessory bag and packing list.  
Item  
Description  
LCD panel  
Quantity  
1
2
3
4
5
6
7
1
1
1
1
1
1
4
Carton  
Foam Cushion Top  
Foam Cushion Bottom  
Polyurethane Bag  
Accessory Bag  
Carton Lock  
EP4650/EP5550 User Manual  
9
Contents of the Accessory Kit  
Contents of the Accessory Kit  
Part  
Picture  
Quantity  
VGA Cable (D-sub)  
1
USB Drive  
1
Power cord  
1
1
IR extender cable  
OSD Remote (AAA  
batteries included)  
1
10  
EP4650/EP5550 User Manual  
 
Dimensions  
Dimensions  
EP4560 - Front  
ꢁꢂꢃꢄꢅꢆ  
ꢄꢄꢃꢇꢈꢈ  
ꢁꢁꢃꢉꢅꢆ  
ꢊꢉꢊꢃꢇꢈꢈ  
 ꢃꢌꢅꢆ  
ꢄꢄ ꢇꢃ ꢈꢈ  
ꢃꢉꢅꢆ  
ꢄꢋꢈꢈ  
ꢃꢉꢅꢆ  
ꢄꢋꢈꢈ  
ꢂꢌꢃꢁꢅꢆ  
ꢄꢌꢁꢄꢃꢄꢈꢈ  
ꢂꢄꢃ ꢅꢆ  
ꢄꢌꢊꢉꢃꢄꢈꢈ  
EP4650/EP5550 User Manual  
11  
     
EP4560 - Rear  
EP4560 - Rear  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢂꢃꢇꢅꢆ  
ꢄꢁꢂꢃꢇꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢄꢊꢃꢉꢅꢆ  
ꢂꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢂꢃꢁꢅꢆ  
ꢋꢃꢁꢅꢆ  
ꢄꢌ ꢈꢈ ꢁꢌꢇꢈꢈ  
ꢄꢁꢃꢇꢅꢆ  
ꢍꢁꢋꢃ ꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢉꢃꢇꢅꢆ  
ꢁꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢋꢎꢀꢏꢋꢀꢐꢑꢒ ꢀ  
ꢄꢌꢌꢈꢈ  
ꢎꢀꢏꢂꢀꢏꢓ!ꢔꢕꢖꢔ"  
ꢗꢓ#ꢑꢒꢀ$ꢓ%  
ꢏꢓ!ꢔꢕꢖꢔ"ꢀꢗꢓ#ꢑꢒ  
ꢏꢑꢘꢖ ꢀꢙ# &ꢑ%  
12  
EP4650/EP5550 User Manual  
 
EP4560 - Side  
EP4560 - Side  
ꢗꢘꢚꢒꢘꢖꢀꢛꢀꢐꢜ  
ꢓꢙꢕꢖꢓꢔ  
ꢃꢇꢅꢆ  
ꢁꢄꢃꢇꢈꢈ  
ꢄꢃꢍꢅꢆ  
ꢍꢄꢃꢋꢈꢈ  
ꢁꢃꢌꢅꢆ  
ꢊꢄꢈꢈ  
Standard Inputs  
IR  
RS232C  
LAN  
DisplayPort HDMI 1  
HDMI 2  
DVI-D  
VGA  
PC  
Audio  
In  
Audio  
Out  
Component  
Audio In  
S-Video Video  
Audio In  
Extender  
EP4650/EP5550 User Manual  
13  
   
Optional HD-SDI/VW Inputs  
Optional HD-SDI/VW Inputs  
DVI OUT  
VGA OUT  
SDI IN  
SDI IN  
SDI OUT  
EP5550 - Front  
ꢁꢋꢃꢍꢅꢆ  
ꢉꢄꢇꢃꢂꢈꢈ  
ꢊꢂꢃꢉꢅꢆ  
ꢄꢍꢋꢇꢃꢁꢈꢈ  
 ꢃꢇꢅꢆ  
ꢋꢍꢃꢂꢈꢈ  
ꢂꢉꢃꢉꢅꢆ  
ꢄꢁꢄꢁꢃ ꢈꢈ  
ꢃꢉꢅꢆ  
ꢄꢋꢈꢈ  
ꢃꢉꢅꢆ  
ꢄꢋꢈꢈ  
ꢂꢇꢃꢁꢅꢆ  
ꢄꢁꢂꢋꢃ ꢈꢈ  
14  
EP4650/EP5550 User Manual  
   
EP5550 - Rear  
EP5550 - Rear  
ꢍꢃꢇꢅꢆ  
ꢃꢂꢅꢆ  
ꢄꢌꢌꢈꢈ  
 ꢍꢃꢁꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢎꢀꢏꢂ  
ꢄꢌꢌꢈꢈ  
ꢏꢓ!ꢔꢕꢖꢔ"  
ꢗꢓ#ꢑꢒꢀ$ꢓ%  
ꢄꢊꢃꢉꢅꢆ  
ꢂꢌꢌꢈꢈ  
ꢏꢑꢘꢖ ꢀꢙ# &ꢑ%  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
   
ꢄꢌꢃ ꢅꢆ  
 ꢇꢃꢉꢈꢈ  
ꢃꢍꢅꢆ  
ꢄꢊꢇꢃꢉꢈꢈ  
ꢋꢎꢀꢏꢋꢀꢐꢑꢒ ꢀꢏꢓ!ꢔꢕꢖꢔ"ꢀꢗꢓ#ꢑꢒ  
 ꢃꢉꢅꢆ  
ꢂꢁꢂꢃꢍꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢉꢃꢇꢅꢆ  
ꢁꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
EP4650/EP5550 User Manual  
15  
 
EP5550 - Side  
EP5550 - Side  
HD-SDI/VW  
OPTION  
ꢃꢇꢅꢆ  
ꢁꢁꢃꢁꢈꢈ  
ꢄꢃꢁꢅꢆ  
ꢍꢄꢃ ꢈꢈ  
ꢁꢃꢄꢅꢆ  
ꢊꢁꢃꢁꢈꢈ  
16  
EP4650/EP5550 User Manual  
 
Installing an EP4650/EP5550  
Installing an  
EP4650/EP5550  
This section explains how to install an EP4650/EP5550. We suggest that you read the  
entire section before you attempt to install the unit.  
Before You Begin  
Make sure you have all the items in these lists before you begin unpacking and  
installing your EP4650/EP5550(s).  
Tools/Equipment List  
Depending on your installation, you may need one or more of the following items:  
• String/string level  
• Digital/laser level  
• Ladders/lift  
• Back brace  
• Stud finder (if hanging display on a wall)  
Other Things You May Need  
• LCD screen cleaner or LCD wipes - available at most electronics stores  
• At least two very strong people to help lift units into place  
Plan Your Installation  
You should have a detailed plan of how the units are to be configured. The plan  
should include calculations for the following:  
• Power (maximum of five units per 20A circuit for 115V operation)  
• Cable runs  
• Ventilation and cooling requirements  
• If hanging display on a wall, location of studs in the wall  
EP4650/EP5550 User Manual  
17  
     
Prepare Your Installation Location  
Prepare Your Installation Location  
You should have prepared the area where you will install the unit. If custom  
enclosures are part of the installation, they must be fully designed to accommodate  
the installation of the displays, as well as the installed unit and ventilation and  
cooling requirements.  
If your installation included a lot of construction or dust, it is highly recommended  
that you clean all of the screens after the wall installation and configuration are  
complete.  
Power Input  
Signal Source Input  
Source inputs are located on the rear of the display.  
IR  
RS232C  
LAN  
DisplayPort HDMI 1  
HDMI 2  
DVI-D  
VGA  
PC  
Audio  
In  
Audio  
Out  
Component  
Audio In  
S-Video Video  
Audio In  
Extender  
Name  
Connector  
RS232C input  
LAN input  
D-Sub 9-pin  
RJ45  
DisplayPort  
HDMI 1 input  
HDMI 2 input  
DVI-D input  
VGA (PC) input  
PC audio in  
IR Extender  
Audio Out  
DisplayPort  
HDMI  
HDMI  
D-Sub 24-pin  
D-Sub 15-pin  
Mini jack  
Mini jack  
Mini jack  
RCA G/B/R  
RCA L/R  
Y-Pb-Pr (Y-Cb-Cr) input  
Audio In for Component input  
S-video input  
Mini Din 4-pin  
RCA  
Video (composite) input  
Audio In for S-Video/Video input  
RCA L/R  
18  
EP4650/EP5550 User Manual  
     
Operating the EP4560/EP5550  
Operating the  
EP4560/EP5550  
OSD Keypad  
The OSD keypad is located on the rear of the display.  
ꢍꢃꢇꢅꢆ  
ꢃꢂꢅꢆ  
ꢄꢌꢌꢈꢈ  
 ꢍꢃꢁꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢎꢀꢏꢂ  
ꢄꢌꢌꢈꢈ  
ꢏꢓ!ꢔꢕꢖꢔ"  
ꢗꢓ#ꢑꢒꢀ$ꢓ%  
ꢄꢊꢃꢉꢅꢆ  
ꢂꢌꢌꢈꢈ  
ꢏꢑꢘꢖ ꢀꢙ# &ꢑ%  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
   
ꢄꢌꢃ ꢅꢆ  
 ꢇꢃꢉꢈꢈ  
ꢃꢍꢅꢆ  
ꢄꢊꢇꢃꢉꢈꢈ  
ꢋꢎꢀꢏꢋꢀꢐꢑꢒ ꢀꢏꢓ!ꢔꢕꢖꢔ"ꢀꢗꢓ#ꢑꢒ  
 ꢃꢉꢅꢆ  
ꢂꢁꢂꢃꢍꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢉꢃꢇꢅꢆ  
ꢁꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
OSD Keypad Buttons  
Descriptions  
Key  
Power  
Source  
Power on/Power off  
Source selection (toggle)  
EP4650/EP5550 User Manual  
19  
       
Remote Control Receiver  
OSD Keypad Buttons  
Menu Right/Increase value  
Menu Left/Decrease value  
Menu Up  
Menu Down  
Menu/Exit  
Menu/Exit  
Remote Control Receiver  
The remote control receiver is located near the keypad on the rear of the display. Use  
the IR extender cable for operating the remote from the front of the display.  
Power ON standby indicator,  
Remote control receiver  
ꢍꢃꢇꢅꢆ  
ꢃꢂꢅꢆ  
 ꢍꢃꢁꢈꢈ  
ꢄꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢎꢀꢏꢂ  
ꢄꢌꢌꢈꢈ  
ꢏꢓ!ꢔꢕꢖꢔ"  
ꢗꢓ#ꢑꢒꢀ$ꢓ%  
ꢄꢊꢃꢉꢅꢆ  
ꢂꢌꢌꢈꢈ  
ꢏꢑꢘꢖ ꢀꢙ# &ꢑ%  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
   
ꢄꢌꢃ ꢅꢆ  
 ꢇꢃꢉꢈꢈ  
ꢃꢍꢅꢆ  
ꢄꢊꢇꢃꢉꢈꢈ  
ꢋꢎꢀꢏꢋꢀꢐꢑꢒ ꢀꢏꢓ!ꢔꢕꢖꢔ"ꢀꢗꢓ#ꢑꢒ  
 ꢃꢉꢅꢆ  
ꢂꢁꢂꢃꢍꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
ꢉꢃꢇꢅꢆ  
ꢁꢌꢌꢈꢈ  
ꢍꢃꢇꢅꢆ  
ꢄꢌꢌꢈꢈ  
20  
EP4650/EP5550 User Manual  
 
LED Indicators  
LED Indicators  
The LED indicator light is located on the rear of the display near the keypad. The  
following table explains what the different colors and blink patterns mean.  
LED On  
Power Status  
Condition  
Green  
Power on  
Blinking Orange No signal  
Orange  
Off  
Power saving mode  
AC off  
Off  
Power off  
Using the Display in Portrait Mode  
When using the display in the portrait position and looking at the rear of the display,  
it should be rotated according to the arrow stickers on the back of the display. This  
will allow for proper ventilation. Then select the OSD rotation of landscape or portrait  
on the OSD menu (MAIN MENU > BASIC > OSD ROTATION).  
Caution: Improper ventilation may shorten the life of the display.  
EP4650/EP5550 User Manual  
21  
   
Using the Remote Control  
Using the Remote Control  
Below is a picture of the remote control and its corresponding Hex codes. See the  
following page for button descriptions and Hex codes.  
22  
EP4650/EP5550 User Manual  
   
Using the Remote Control  
Customer  
Code  
Num  
1
Function  
INFO  
Hex Code  
Description  
04FB  
Provides source and resolution  
information  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
40AF  
1CE3  
07F8  
08F7  
09F6  
0AF5  
0BF4  
0CF3  
1AE5  
15EA  
10EF  
11EE  
0DF2  
16E9  
06F9  
Turns the EP4650/EP5550 on and off  
Selects the PC’s VGA source  
Selects the PC’s DVI source  
Selects the HDMI source 1  
2
3
VGA  
DVI  
4
HDMI 1  
COMP  
AV  
5
Selects the Component source  
Selects the Composite video source  
Selects the HDMI source 2  
6
7
HDMI 2  
P-position  
DisplayPort  
SDI 1  
8
Selects the PIP position  
9
Selects the DisplayPort source  
Selects the HD-SDI source 1  
Turns the PIP feature on and off  
Selects the S-Video source  
Selects the HD-SDI source 2  
10  
11  
12  
13  
14  
PIP  
S-V  
SDI 2  
SWAP  
Swaps the main source & sub source  
picture  
15  
16  
17  
P-SOURCE  
40AF  
40AF  
13EC  
02FD  
Selects the secondary subsource  
Navigates up through submenus and  
settings  
40AF  
40AF  
01FE  
0EF1  
Navigates back through submenus and  
settings  
18  
19  
20  
Opens the EP4650/EP5550’s on-screen  
menu system. When the menu system  
is already open, pressing this button  
will select the previous submenu.  
MENU  
40AF  
03FC  
Navigates forward through submenus  
and settings  
EP4650/EP5550 User Manual  
23  
Locking/Unlocking the OSD Menus  
Customer  
Code  
Num  
21  
Function  
Hex Code  
Description  
40AF  
19E6  
Navigates down through submenus  
and settings  
ENTER  
EXIT  
40AF  
40AF  
40AF  
12ED  
05FA  
14EB  
Selects highlighted menu choices  
Closes the menu system  
22  
23  
SCALING  
Toggles between different aspect ratios  
(Auto, Native, 4 x 3, 16 x 9, 16 x 10 and  
Letterbox)  
26  
FREEZE  
MUTE  
40AF  
40AF  
40AF  
40AF  
40AF  
43BC  
00FF  
17E8  
18E7  
1EE1  
Freezes the current source image  
Turns off the sound  
27  
28  
29  
30  
BRIGHT  
CONTRAST  
AUTO  
Adjusts the brightness  
Adjusts the contrast  
Synchronizes the EP4650/EP5550 to  
the source  
31  
32  
SOURCE  
40AF  
0FF0  
Allows selection of the different  
sources  
VOLUME -  
VOLUME +  
40AF  
40AF  
1BE4  
1DE2  
Decreases the sound volume  
Increases the sound volume  
33  
34  
Locking/Unlocking the OSD Menus  
You can lock or unlock the OSD menus by pressing a series of key commands on the  
remote control. To lock the menu, press the following keys on the remote in the  
order listed: ENTER, ENTER, EXIT, EXIT, ENTER and EXIT. To unlock it, simply follow the  
same sequence.  
Depending on whether you locked or unlocked the menu, you will see one of the  
following messages on the screen.  
24  
EP4650/EP5550 User Manual  
   
Changing the Remote Control Battery  
Changing the Remote Control Battery  
Remove the battery cover.  
1
Slide back and remove the battery cover in the  
direction of the arrow.  
2
Insert the batteries.  
Align and insert two AAA batteries according  
to their plus and minus ports (as indicated in  
the remote control).  
3
Close the battery cover.  
Replace the battery cover in the direction of  
the arrow and snap it back into place.  
Turning the EP4650/EP5550 On  
1
2
3
Insert the power cord into EP4650/EP5550 and into the power outlet.  
Ensure the AC switch is set to “—.  
Press the power button on the remote or side control panel.  
EP4650/EP5550 User Manual  
25  
     
Turning the EP4650/EP5550 Off  
Turning the EP4650/EP5550 Off  
With the power on, press the power button on the remote or side control panel to  
put the LCD panel in a standby mode. To turn off power completely, turn the AC  
switch to “O” or disconnect the AC power cord from the power outlet.  
Note: If there is no signal for a certain period of time, the LCD panel will automatically go into  
standby mode.  
Adjusting the Volume  
1
Using the remote, press the VOLUME - or VOLUME + to increase or decrease the  
volume.  
2
Press the MUTE button to temporarily turn off all sound. To restore the sound,  
press the MUTE button again.  
26  
EP4650/EP5550 User Manual  
       
Selecting the Input Source  
Selecting the Input Source  
1
Do one of the following:  
• Using the remote, press the desired source button (VGA, HDMI 1, HDMI 2,  
DISPLAYPORT, VIDEO (COMPOSITE), S-V (S-VIDEO), COMPONENT, SDI 1 OR SDI 2.).  
• Press the source button on the EP4650/EP5550’s keypad. Use the arrow buttons  
(▲ ▼) to select one of the following input sources and press ENTER: VGA, HDMI  
1, HDMI 2, DVI, DISPLAYPORT, COMPOSITE VIDEO, S-VIDEO, COMPONENT, SDI 1  
OR SDI 2.  
Standard Inputs  
Standard Inputs Plus Optional SD-HDI  
VGA  
HDMI 1  
HDMI 2  
DVI  
DisplayPort  
Composite Video  
S-Video  
Component Video  
SDI 1  
SDI 2  
Note: When the EP4650/EP5550 cannot find a source, a “No signal” message will appear.  
EP4650/EP5550 User Manual  
27  
   
PIP Mode  
PIP Mode  
The Picture-in-Picture mode displays a separate image within a smaller window in  
addition to the main source picture that is displayed on most of the display.  
1
Select the main source: Using the remote, press the desired source button (VGA,  
HDMI 1, HDMI 2, COMP, VIDEO [composite] or S-V [s-video]).  
2
Turn on PIP: Using the remote, press PIP.  
PIP  
MAIN  
Large PIP  
Medium PIP  
Small PIP  
3
4
To select the PIP/ subsource: Using the remote, press P-SOURCE and use the  
arrow buttons (▲ ▼) to navigate to the desired subsource. Press ENTER.  
To change the size and position of the subsource: Using the remote, press  
P-POSITION to toggle through the options.  
Small PIP  
TOP RIGHT  
TOP LEFT  
MAIN  
BOTTOM  
LEFT  
BOTTOM  
RIGHT  
28  
EP4650/EP5550 User Manual  
   
PIP Mode  
5
To switch the main source and the subsource: Using the remote, press SWAP.  
SWAP  
MAIN  
6
7
To switch audio between the main source and the subsource: Using the  
remote, press AUDIO.  
For additional PIP functionality, press MENU and navigate to the DISPLAY  
SETTINGS menu. Use the arrow buttons (▲ ▼) to navigate to the desired PIP  
feature and press ENTER. Press to toggle through the associated options and  
press ENTER to select the highlighted option.  
MAIN SOURCE  
SUBSOURCE  
EP4650/EP5550 User Manual  
29  
PIP Screen Table  
8
Side by Side: Press the P-POSITION button and then “Side by side” mode. The  
main source and the subsource will be on the screen display.  
MAIN  
PIP  
PIP Screen Table  
The following table shows sources that can be displayed in a PIP window when  
sources in the main window are displayed.  
PIP  
Display  
Port  
Video  
(Composite)  
VGA HDMI 1  
HDMI 2  
Yes  
DVI  
Yes  
S-Video  
Yes  
Component HD-SDI 1 HD-SDI 2  
VGA  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
HDMI 1  
HDMI 2  
DVI  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
M
a
i
Yes  
DisplayPort Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
n
Video  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
S-Video  
Component Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
HD-SDI 1  
HD-SDI 2  
Yes  
Yes  
Yes  
Yes  
30  
EP4650/EP5550 User Manual  
 
OSD Menu Functions  
OSD Menu Functions  
There are two menu modes: Graphics (DVI and VGA) and Video (HDMI and  
DisplayPort). Any differences are notes in the table.  
Secondary  
Main Menu  
Submenu  
Description  
Setting  
Menu  
Image  
Scheme  
In Video mode, select the scheme  
User, Vivid, Cinema, Game, Sport  
Settings  
Note: Disabled in Graphics  
mode  
Brightness  
Contrast  
Adjust the brightness of the screen  
Adjust the contrast of the screen  
Adjust the sharpness of the screen  
Adjust the saturation of the screen  
0~100  
0~100  
0~24  
Sharpness  
Saturation  
Note: Disabled in Graphics  
mode  
Hue  
Adjust the hue of the screen  
Note: Disabled in Graphics  
mode  
Backlight  
Adjust the backlight  
Select the Gamma  
0~100  
Color Temp & Gamma  
Gamma  
1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15,  
2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5,  
2.55, 2.6, Off  
Color Temp  
Select the Color Temp  
3200, 5000K, 6500K, 7500K,  
9300K, User  
Red Gain  
Select the Red Gain  
Select the Green Gain  
Select the Blue Gain  
Select the Red Offset  
Select the Green Offset  
Select the Blue Offset  
128~383  
128~383  
128~383  
-50~50  
Green Gain  
Blue Gain  
Red Offset  
Green Offset  
Blue Offset  
-50~50  
-50~50  
EP4650/EP5550 User Manual  
31  
   
OSD Menu Functions  
Secondary  
Menu  
Main Menu  
Submenu  
Description  
Setting  
Display  
Settings  
Main  
Aspect Ratio  
Adjust the aspect ratio of the screen Full screen, Pillar Box, Letter Box,  
Native  
Zoom  
Adjust the zoom function  
  
Auto Scan  
Select the Auto scan function  
Off, On  
Select Source Select the main input source  
VGA, HDMI 1/2, DisplayPort, DVI,  
Comp, S-V (s-video), Video  
(composite)  
Display  
Settings  
PIP  
PIP Mode  
Select the PIP mode  
Off, Large PIP, Medium PIP, Small  
PIP, Side by Side  
PIP Position  
Select the PIP location  
Bottom-Right, Top-Left  
Top-Right, Bottom-Left  
Aspect Ratio  
Adjust the aspect ratio of the screen Full screen, Pillar Box, Letter Box  
Side by Side Scale  
PIP  
Main  
Zoom IN  
Zoom Out  
Enter: Default  
Menu: Return  
Auto Scan  
Select the Auto scan function  
Off, On  
Select Source Select the main input source when  
PIP mode is enabled  
VGA, HDMI 1/2, DisplayPort, DVI,  
Comp, S-V (s-video), Video  
(composite)  
Audio  
Settings  
Volume  
Bass  
Adjust the volume  
0~100  
Adjust the Bass volume  
Adjust the Treble volume  
Adjust the balance of the screen  
0~20  
Treble  
Balance  
0~20  
0~20  
HDMI Audio Input  
DP Audio Input  
Audio input control  
HDMI/PC  
DisplayPort/PC  
On, Off  
Audio input control  
Internal Speakers  
Disable internal audio speakers  
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EP4650/EP5550 User Manual  
OSD Menu Functions  
Secondary  
Menu  
Main Menu  
Submenu  
Description  
Setting  
Basic  
Settings  
OSD Transparent  
Adjust the OSD transparent  
function  
0~100  
OSD Location  
OSD Zoom  
Adjust the OSD location  
,,,▼  
Adjust the OSD size  
Off, On  
(Disable in portrait type)  
OSD Rotation  
OSD Language  
OSD Timeout  
Sleep Timer  
Power LED  
Adjust the OSD rotation  
Select the OSD language  
Select the OSD timeout seconds  
Select the sleep timer  
Landscape/Portrait  
English/ Chinese  
5~120 sec.  
Off, 15, 30, 60, 90, 120 Min.  
Off, On  
LED on rear of display shows  
powered on/off or standby mode  
Basic  
Settings  
Real Time Clock (RTC)  
Current Mode Set up Date & Time  
Timer Mode  
Set up schedule  
User, Work Days, All Days  
Off, On  
Advanced  
Settings  
Auto Adjustment  
Select the Auto adjustment  
function  
Image Position  
0~ 100  
0 ~ 100  
according to resolution  
according to resolution  
Phase  
Clock  
0~63  
According to resolution  
According to resolution  
Default, User  
0~100  
VGA ADC  
Settings  
ADC Mode  
Select ADC mode  
Perform an ADC calibration  
User ADC  
Yes, No  
Calibration  
Restore ADC  
to Default  
Reset the default ADC settings  
Yes, No  
Flesh Tone  
Use to amplify all colors except of  
people’s faces  
Off, Low, Medium, High  
Note: Disabled in Graphics  
mode  
IRFM  
Select the anti burn-in mode  
function  
Off, On  
Baud rate  
Setting the baud rate of the display  
115200, 38400, 19200, 9600  
EP4650/EP5550 User Manual  
33  
OSD Menu Functions  
Secondary  
Menu  
Main Menu  
Submenu  
Description  
Setting  
Advanced  
Settings  
Smart light control  
Select the Backlight control  
function DCR (Dynamic contrast) –  
from the input source  
Off, DCR, Light Sensor  
Light Sensor – from ambient light  
Wake Up From Sleep  
Energy-saving function  
Never Sleep  
VGA Only  
VGA, Digital, RS232  
Ethernet  
Setup  
Enable  
Network  
Enable the network feature  
Yes, No  
Dynamic IP  
Enable the Dynamic IP mode  
Set the static IP address  
Disable, Enable  
Static IP  
Address  
255.255.255.255 (0.0.0.0)  
Subnet Mask  
Gateway  
Set the subnet mask  
Set the gateway address  
Set the DNS address  
255.255.255.255 (0.0.0.0)  
255.255.255.255 (0.0.0.0)  
255.255.255.255 (0.0.0.0)  
Yes, No  
DNS Address  
Save Network Update the IP settings to the net  
Settings  
device  
Load Default  
Settings  
Load the default network settings  
Yes, No  
Device MAC  
Show the unique address assigned  
to network interfaces  
Multi-Display Monitor ID  
Control  
Manually select the Monitor ID of  
each display  
1~25  
Video Wall  
Disable/Enable Video Wall  
Yes, No  
DVI  
Indemnity  
Used for large video walls that have Off, On  
a single digital source and DVI pass-  
thru cables. Turning on DVI  
Indemnity may enhance the video  
quality and reliability of pass-thru  
signals.  
Power On  
Delay  
Select the Power On delay in  
seconds for each display in the  
video wall  
0~1.50 (in .05 second  
increments)  
Yes, No  
1~5  
Frame  
Disable/Enable Frame  
compensation  
Matrix X  
Sets the number of displays used in  
the horizontal position  
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EP4650/EP5550 User Manual  
OSD Menu Functions  
Secondary  
Menu  
Main Menu  
Submenu  
Description  
Setting  
Advanced  
Settings  
Multi-Display Matrix Y  
Control  
Sets the number of displays used in  
the vertical position  
1~5  
Division X  
Sets the horizontal position of the  
display wall matrix  
1~ Matrix X  
1~ Matrix Y  
Yes, No  
Division Y  
Sets the vertical position of the  
display wall matrix  
Factory Reset  
Reset to the factory default setting  
Show the name of the input source  
Show the current resolution  
System  
Status  
Channel  
Information  
Source  
Resolution  
Firmware  
Version  
Show the firmware of the LCD  
EP4650/EP5550 User Manual  
35  
OSD Menus  
OSD Menus  
Image Settings  
Display Settings  
Main  
PIP  
36  
EP4650/EP5550 User Manual  
       
Audio Settings  
Audio Settings  
Basic Settings  
EP4650/EP5550 User Manual  
37  
   
Basic Settings  
RTC Submenus  
User Mode  
Same Settings On Work Days Mode  
Same Settings On All Mode  
38  
EP4650/EP5550 User Manual  
   
Advanced Settings  
Advanced Settings  
Network Settings  
EP4650/EP5550 User Manual  
39  
   
Multi-Display Control  
Multi-Display Control  
System Status  
Navigating Through the Menus  
1
With the power on, press MENU. The IMAGE SETTINGS menu appears.  
2
Within the menu, use , , , and ENTER to navigate through the menus and  
adjust options.  
3
Press MENU to return to the previous menu. To exit the menu system, press EXIT.  
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EP4650/EP5550 User Manual  
   
Image Settings Menu  
Image Settings Menu  
This menu is used for making common image adjustments.  
Scheme  
Press or to select one of the following:  
Options: User, Vivid, Cinema, Game, Sport  
Brightness  
Increases or decreases the brightness of the picture. Press or , select the  
desired level, and press ENTER.  
Range: 0~100  
Contrast  
Sharpness  
Saturation  
Hue  
Increases or decreases the contrast of the picture. Press or , select the  
desired level, and press ENTER.  
Range: 0~100  
Adjusts the definition of the picture. Press or , select the desired level, and  
press ENTER.  
Range: 0~24  
Adjusts the brilliance and brightness (Video Mode only). Press or , select the  
desired level, and press ENTER.  
Range: 0~100  
Increases or decreases the green hue (Video Mode only). Press or , select  
the desired level, and press ENTER.  
Range: 0~100  
EP4650/EP5550 User Manual  
41  
 
Image Settings Menu  
Backlight  
Range: 0~100  
Color Temp and Gamma  
Gamma  
Adjusts red, green, blue gain and red, green blue offset.  
Options: Off, 1.85, 1.9, 1.95, 2.0, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5,  
2.55, 2.6  
Color Temp  
Red Gain  
Options: User, 3200K, 5000K, 6500K, 7500K and 9300K.  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: 128~383  
Green Gain  
Blue Gain  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: 128~383  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: 128~383  
Red Offset  
Green Offset  
Blue Offset  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: -50~50  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: -50~50  
Set Color Temperature to “User Mode” to adjust this setting.  
Range: -50~50  
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EP4650/EP5550 User Manual  
Display Settings Menu  
Display Settings Menu  
Main  
Display Setting Mode  
Aspect Ratio  
Changes the picture’s aspect ratio  
Press or to select the following options:  
Options: Full screen, Pillar Box, Letter Box, Native  
Zoom  
Range: 0~10  
Auto Scan  
Select Source  
Range: On, Off  
Options: HDMI 1, HDMI 2, SDI 1, SDI 2, VGA, Component, S-Video and Video  
(composite)  
PIP  
PIP Mode  
PIP Position  
Options: Off, Large PIP, Middle PIP, Small PIP and Side-by-Side  
Options: Bottom-Right, Top-Left, Top-Right and Bottom-Left  
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43  
 
Audio Settings Menu  
Aspect Ratio  
Options: Full screen, Pillar Box, Letter Box  
Submenu Options: Zoom In, Zoom Out, Main, PIP, Default and Return  
Options: On, Off  
Side by Side Scale  
Auto Scan  
Select Source  
Options: HDMI 1, HDMI 2, SDI 1, SDI 2, VGA, Component, S-Video and Video  
(composite)  
Audio Settings Menu  
Volume  
Bass  
Adjust the sound. Press or , select the desired level, and press ENTER.  
Range: 0~100  
Adjust the low tones (bass). Press or , select the desired level, and press  
ENTER.  
Range: 0~20  
Treble  
Adjust the high tones (treble). Press or , select the desired level, and  
press ENTER.  
Range: 0~20  
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EP4650/EP5550 User Manual  
 
Basic Settings Menu  
Balance  
Adjust the balance of the left and right speakers. Press or , select the  
desired level, and press ENTER.  
Range: 0~20  
HDMI Audio Input  
DP Audio Input  
Select HDMI or PC audio input mode.  
Select DisplayPort or PC audio input mode.  
Disable or enable internal audio speakers.  
Internal Speakers  
Basic Settings Menu  
This menu is used to make initial setup adjustments to the OSD (On-Screen Display)  
menu and other on-screen messages.  
OSD Transparent  
Set the menu transparency. Press or to select the desired level, and press ENTER.  
Range: 0~100  
OSD Location  
OSD Zoom  
Adjust the menu location on the EP4650/EP5550 (Up, Down, Left, Right).  
Options: On, Off  
EP4650/EP5550 User Manual  
45  
 
Basic Settings Menu  
OSD Rotation  
Select the OSD Rotation. Press or to select the rotation.  
Options: Landscape or Portrait  
OSD Language  
OSD Timeout  
Sleep Timer  
Options: English and Chinese  
Options: 5~120  
Set a period of time after which the EP4650/EP5550 will automatically switch to  
standby mode. Press or to select the desired time limit.  
Options: Off, increments of 15, 30, 45, 60, 90 or 120 minutes  
Power LED  
LED on rear of display shows powered on/off or standby mode.  
Options: On, Off  
Real Time Clock  
Set the date, and switch the alarm on and off. Use , , , to adjust these options.  
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EP4650/EP5550 User Manual  
Basic Menu/RTC (Real Time Clock) Menu  
Basic Menu/RTC (Real Time Clock) Menu  
Real Time  
Current time setting  
Year/Month/Date, Hour: Minutes  
Timer Mode  
Timer mode selection  
Power on and Power off timer setup  
EP4650/EP5550 User Manual  
47  
Basic Menu/RTC (Real Time Clock) Menu  
RTC Timer Mode - User  
Timer Mode  
User mode  
Select the power on/off timer and specify the on/off times for each day of the week.  
For each day of the week, you have the following options:  
Enable or Disable the schedule of the day  
Options: Disable, Enable  
Power On/Power Off timer setup.  
Power On: Use the arrow keys to specify the time you want the display to turn on for  
the selected day.  
Power Off: Use the arrow keys to specify the time you want the display to turn off for  
the selected day.  
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EP4650/EP5550 User Manual  
Basic Menu/RTC (Real Time Clock) Menu  
RTC Timer Mode - Work Days  
Timer Mode  
Work Days mode  
For Monday-Friday, Saturday or Sunday, you have the following options:  
Enable or Disable the schedule of the work days or individual weekend days.  
Options: Disable, Enable  
For all days, you have the following options:  
Enable or Disable the schedule for Monday-Friday, Saturday and Sunday.  
Options: Disable, Enable  
Power On/Power Off timer setup.  
Power On: Use the arrow keys to specify the time you want the display to turn on for  
Monday-Friday, Saturday or Sunday.  
Power Off: Use the arrow keys to specify the time you want the display to turn off for  
Monday-Friday, Saturday or Sunday.  
EP4650/EP5550 User Manual  
49  
Basic Menu/RTC (Real Time Clock) Menu  
RTC Timer Mode - All Days  
Timer Mode  
All Days mode  
Select all days of the week power on/off timer.  
For all days, you have the following options:  
Enable or Disable the schedule for all days of the week  
Options: Disable, Enable  
Power On/Power Off timer setup.  
Power On: Use the arrow keys to specify the time you want the display to turn on for all  
days of the week.  
Power Off: Use the arrow keys to specify the time you want the display to turn off for all  
days of the week.  
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EP4650/EP5550 User Manual  
Advanced Settings Menu  
Advanced Settings Menu  
Auto Adjustment  
Forces the ep46L/ep55L to reacquire and lock to the input signal. This is useful  
when the signal quality is marginal.  
Note: This feature does not continually reacquire the signal. It only does so each  
time you select this option.  
Options: No, Yes  
Image Position  
Adjust the image location (VGA Mode only).  
Options: Up, Down, Left, Right  
Phase  
Clocks  
Range: 0~63 (VGA Mode only)  
Range: 0~100 (VGA Mode only)  
VGA ADC Settings  
Select the ADC setting, User ADC Calibration, or restore factory default ADC  
setting.  
Options: Default, User  
EP4650/EP5550 User Manual  
51  
 
Advanced Settings Menu  
Flesh Tone  
This feature is used to amplify all colors except that of people’s faces.  
Options: Off, Low, Medium and High (Video Mode only)  
IRFM  
Creates slight frame motion to help avoid image retention.  
Options: On  
Baud Rate  
Options: 115200, 38400, 19200, 9600  
Smart Light Control  
Wake Up From Sleep  
Options: Off, DCR, Light Sensor  
Allows you to configure the display to “wake up” when it receives a digital signal  
through the DisplayPort, HDMI or DVI connectors. With VGA Only, the display can  
only “wake up” by sending an analog video signal through the VGA connector.  
Options:  
Never Sleep - The display will never enter a power saving mode.  
VGA Only - The display will enter a power saving mode if it cannot sync for five  
minutes with the DisplayPort, HDMI or DVI. If the sync is present, the display  
will “wake up” again.  
VGA, Digital, RS232 - The display will enter a power saving mode if it cannot  
sync for five minutes with any source.  
Ethernet Setup  
Configure Network settings. See "Setting Up Email Alerts" on page 69 for more  
information.  
Multi-Display Control  
Factory Reset  
Used for displaying one image across multiple displays.  
Restores all settings to their defaults.  
Options: No, Yes  
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EP4650/EP5550 User Manual  
Advanced Settings Menu  
Advanced Settings - Ethernet Setup Submenu  
Enable Network  
Enable the network feature  
Options: No, Yes  
Dynamic IP  
Enable DHCP for dynamic IP address assignment.  
Options: Disable, Enable  
Note: When dynamic IP is enabled, the parameters received from the DHCP server  
are shown in the STATIC IP ADDRESS, SUBNET MASK, GATEWAY and DNS ADD  
lines.  
Static IP Address  
Subnet Mask  
Gateway  
Set the static IP address when the DYNAMIC IP line is disabled or view it when the  
DYNAMIC IP line is enabled.  
Range: 255.255.255.255 (0.0.0.0)  
Set the subnet mask when the DYNAMIC IP line is disabled or view it when the  
DYNAMIC IP line is enabled.  
Range: 255.255.255.255 (0.0.0.0)  
Set the gateway address when the DYNAMIC IP line is disabled or view it when  
the DYNAMIC IP line is enabled.  
Range: 255.255.255.255 (0.0.0.0)  
EP4650/EP5550 User Manual  
53  
 
Advanced Settings Menu  
DNS Address  
Set the DNS address when the DYNAMIC IP line is disabled or view it when the  
DYNAMIC IP line is enabled.  
Range: 255.255.255.255 (0.0.0.0)  
Save Network Settings  
Email Alert  
Save the network configuration when the DYNAMIC IP line is disabled.  
Options: No, Yes  
Enable/disable the following email alerts:  
POWER STATUS ALERT - Sent when the unit is turned on or off.  
SOURCE STATUS ALERT - Sent when a different source is selected.  
SIGNAL LOST ALERT - Sent when the input sync is lost.  
Load Default Settings  
Device MAC  
Load default network settings  
Options: No, Yes  
Shows the unique address assigned to network interfaces.  
User ADC Calibration  
1
When using VGA as a signal source, go to ADVANCED SETTINGS in the OSD menu,  
select VGA ADC SETTINGS and then select USER ADC CALIBRATION.  
2
A warning message (see image below) will appear to help you ensure that the  
correct image is displayed on screen before ADC calibration begins.  
a
The image in the green boxes, displayed on both side of the screen, has to be  
white and black in order to run the calibration accurately (the black and white  
image can be made using software like Microsoft Paint).  
b
The white in the left green box has to be the brightest white.  
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EP4650/EP5550 User Manual  
Advanced Settings Menu  
c
The black in the right box has to be the darkest black.  
3
4
After the correct image is displayed, click “Yes” to begin ADC calibration.  
During the calibration process, the following message will appear to notify you to  
wait for the calibration.  
5
After the calibration is complete, you will see one of two messages.  
Advanced Settings - Multi-Display Control Submenu  
The menu is used for displaying one image across multiple displays. The software  
allows you to tile up to a 5 x 5 array. With a DVI signal, you can loop up to nine  
displays. With a VGA signal, you can loop up to four displays. Therefore, it may be  
necessary to use a splitter to obtain the signal quality needed to drive a larger video  
wall.  
It is also important to note that the maximum cable length between displays is three  
meters.  
EP4650/EP5550 User Manual  
55  
Advanced Settings Menu  
Monitor ID  
Video Wall  
Used to manually set the Monitor ID of each display in the video wall.  
Options: 1-25  
Used for displaying one image across multiple displays.  
Options: Yes, No  
Note: If No is selected, all of the options below the Power On Delay line will be  
grayed out.  
DVI Indemnity  
Used for large Matrix walls that have a single digital source and DVI pass-thru  
cables. Turning DVI Indemnity may enhance the video quality and reliability of  
pass-thru signals.  
Options: On, Off  
Power On Delay  
When powering on a video wall, this feature staggers the power on sequence so  
that all displays will not turn on at once, reducing current requirements.  
Options: 0~1.50 (in .05 second increments)  
Frame  
This feature enables or disables frame compensation.  
Options: Yes, No  
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EP4650/EP5550 User Manual  
System Status Menu  
Matrix X  
Matrix Y  
Sets the number of displays used in the horizontal position  
Options: 1-5  
Sets the number of displays used in the vertical position  
Options: 1-5  
Division X  
Division Y  
Sets the horizontal position of the display wall matrix  
Options: 1~ Matrix X  
Sets the vertical position of the display wall matrix  
Options: 1~ Matrix Y  
System Status Menu  
This read-only menu provides information about the active sources and the latest  
firmware version.  
EP4650/EP5550 User Manual  
57  
 
Default Settings  
Default Settings  
The following table shows the default settings for the LCD.  
Item  
Default  
Power switch  
Scheme  
Off  
User  
50  
Brightness  
Sharpness  
12  
Backlight  
80  
Contrast  
50  
Color temperature  
Source auto detection  
OSD language  
Smart light control  
IRFM  
9300K  
Off  
English  
On  
Off  
Baud rate  
19200  
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EP4650/EP5550 User Manual  
   
LAN Control  
LAN Control  
The EP4650/EP5550 supports extending access to the RS232 commands over a  
network connection using a virtual COM port (VCOM). The VCOM driver installer is  
included on the USB drive that came with your display.  
Supported Operating Systems  
The utility supports the following operating systems:  
• Windows 7 32-bit Edition  
• Windows Vista 64-bit Edition  
• Windows Vista 32-bit Edition  
• Windows 2003 64-bit Edition  
• Windows 2003 32-bit Edition  
• Windows XP 64-bit Edition  
• Windows XP 32-bit Edition  
• Windows 2000  
Installation  
Use the following instructions to install the VCOM driver.  
1
Launch the vcomsetup.exe file.  
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59  
     
Installation  
2
You may see a security warning similar to the following example. Click Run to  
continue.  
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EP4650/EP5550 User Manual  
Installation  
3
The vcomsetup.exe installer installs both the VCOM virtual serial port and also a  
utility (WinPcap) for finding your EP4650/EP5550s on the network. Follow the  
steps in the two installers, accepting defaults and license agreements as needed.  
EP4650/EP5550 User Manual  
61  
Installation  
4
When the installers are finished, you will see a VCOM icon on your desktop and  
you find two new folders in your start menu: IC Plus corp (with VCOM sub folder)  
and WinPcap. If you need to uninstall the software, there are shortcuts to uninstall  
from these menus.  
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EP4650/EP5550 User Manual  
Configuring VCOM  
Configuring VCOM  
Use the VCOM shortcut to launch the VCOM setup utility. The utility starts up on the  
Device Info page, shown below. The controls on this page allow you to find and  
configure each EP4650/EP5550 that you want to access via virtual COM ports.  
Open a browser  
and link to  
Configure  
Search for  
EP4650/EP5550  
IP address  
EP4650/EP5550  
in same domain  
Search by  
IP address  
EP4650/EP5550  
web service  
EP4650/EP5550 User Manual  
63  
 
Configuring VCOM  
Click on COM Mapping to display the COM Mapping page, shown below. The  
controls on this page allow you to make virtual COM ports and select the  
EP4650/EP5550 to which you want to map each virtual COM port.  
Create a  
virtual  
COM port  
Remove an  
existing virtual  
COM port  
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EP4650/EP5550 User Manual  
Function Descriptions  
Function Descriptions  
Search  
In the Device Info page, click the Search icon. This function searches for any devices  
that are connected to the same network segment (maximum of 254 devices) as your  
PC. Any devices found will be listed in the Device Info table.  
Search By IP  
On the Device Info page, click the Search by IP icon. This function searches for any  
devices in the given IP address range. Any devices found will be listed in the Device  
Info table.  
EP4650/EP5550 User Manual  
65  
 
Configure IP Address  
Configure IP Address  
This function allows you to configure the network settings of the selected  
EP4650/EP5550 device. We recommend using the on-screen menus or the web  
interface described in the User Guide instead of this function.  
Note: To cancel this function, scroll to the bottom and click the Cancel button.  
Web  
Click the Web icon to launch your default browser and link it to the EP4650/EP5550  
web service.  
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EP4650/EP5550 User Manual  
Adding a Virtual COM Port  
Adding a Virtual COM Port  
To add a virtual COM port, click the Add icon on the COM Mapping page to open the  
following dialog window.  
Select the display you want to control from the table and accept defaults, as shown.  
Make a note of the COM number assigned to the new VCOM port. Click OK to create  
the new port. The new port appears in the COM Mapping table.  
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67  
Removing a COM Port  
You can view details for the virtual COM port device using Device Manager, shown  
below.  
Removing a COM Port  
On the COM Mapping page, select the COM port you want to delete and click the  
REMOVE button.  
68  
EP4650/EP5550 User Manual  
Setting Up Email Alerts  
Setting Up Email Alerts  
The web service allows you to configure the settings required to send email alerts. If  
you are not using email alerts, you do not need to use the web service and can skip  
this section.  
Login  
When you direct your browser to the network IP address of the EP4650/EP5550, you  
are prompted to login as shown here.  
The default ID is admin and the default password is system.  
Note: Cookies and JavaScript must be enabled in your browser.  
Note: If your session times out or if you enter an incorrect ID or password, you will see the  
following message.  
EP4650/EP5550 User Manual  
69  
     
Login  
When you first login, you will see the System Status page, as shown here.  
70  
EP4650/EP5550 User Manual  
 
Administrator  
Administrator  
Click on the word Administrator under the Planar logo to show/hide these menu  
items.  
Authentication Configuration  
Set user ID and password for login to the web service.  
System IP Configuration  
You can view and/or change the network settings here. However, for best results, we  
recommend that you use the on-screen display menus, as described in "Advanced  
If your network requires a VLAN tag, your network administrator will give you a  
number from 1 to 4094 to enter here.  
EP4650/EP5550 User Manual  
71  
       
System Status  
System Status  
• Kernel version - Shows the firmware version for the network interface.  
• MAC Address - Shows the unique address assigned to the network interface.  
• Nickname - Enter a device tag, up to 12 characters. This tag will appear in email  
alerts, which help you identify the source of the alert.  
Load Default Setting  
1
Click the LOAD button to return the network interface to default settings.  
2
After a few seconds, you will see a green box with the message “Setting Saved  
RESET.Click the RESET button to restart the network interface.  
72  
EP4650/EP5550 User Manual  
   
Firmware Update and Boot Loader Upgrade  
3
Make sure the IP address in your browser is correct and then click OK.  
4
When the process is complete, you should see the login page again.  
Firmware Update and Boot Loader Upgrade  
In most cases, you will not need to update firmware for the network interface. If you  
do, contact Planar’s Technical Support Department. See "Accessing Planar’s Technical  
Support Website" on page 81 for more information.  
WARNING! Do not use the controls in these two sections unless you have received a specific  
procedure and firmware from Planar. Following improper procedures can disable the net-  
work interface and require factory repair service.  
EP4650/EP5550 User Manual  
73  
TCP Mode, UDP Mode and UART  
TCP Mode, UDP Mode and UART  
For normal operation, you will not need to change any settings on these pages. If you  
do need to change information, Planar’s Technical Support Department will provide  
you with more information.  
SMTP  
74  
EP4650/EP5550 User Manual  
     
Reset Device  
Your network administrator must provide information for the following fields:  
• Enable SMTP - Make sure this checkbox is checked. Port 25 is the default.  
• SMTP Server Address - Name or IP address of the mail server.  
• SMTP Login Information - If required, check the ENABLE box and enter a  
username and password.  
• Mail to - Enter the destination email addresses. Separate multiple addresses  
with a semi-colon.  
• Mail from - Enter the email address from which you want to send alerts.  
You can edit the subject and body of the email warnings, which are sent when there  
is a power status change, source change and signal lost. The SMTP 04 and 05  
warnings are not used.  
Reset Device  
Click the RESET button to reboot the network interface. Note that the current  
settings are not changed.  
EP4650/EP5550 User Manual  
75  
   
Signal Compatibility  
Signal Compatibility  
Timing  
VESA  
VGA 640 x 480  
31.469  
37.861  
59.94  
72.809  
75  
25.175  
31.5  
31.5  
36  
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
-
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
37.5  
43.269  
85.008  
56.25  
60.317  
72.188  
75  
SVGA 800 x 600  
35.156  
36  
37.879  
40  
48.077  
50  
46.875  
49.5  
56.25  
65  
53.674  
85.06  
60.004  
70.069  
75.029  
84.997  
59.799  
59.98  
59.86  
74.78  
59.87  
59.995  
84.837  
59.91  
59.81  
75  
XGA 1024 x 768  
48.363  
56.476  
75  
60.023  
78.75  
94.5  
84.75  
64  
68.677  
WXGA1366 x 768  
1280 x 720  
47.72  
44.444  
44.772  
74.5  
95.75  
79.5  
68.25  
117.5  
71  
56.456  
1280 x 768  
1280 x 800  
47.776  
47.396  
68.633  
49.306  
49.702  
83  
SXGA  
1152 x 864  
67.5  
108  
108  
135  
1280 x 1024 63.981  
79.976  
60.02  
75.025  
O
O
O
O
76  
EP4650/EP5550 User Manual  
   
Signal Compatibility  
Timing  
91.146  
85.024  
59.95  
59.98  
59.901  
59.88  
59.883  
59.954  
60  
157.5  
101  
O
O
O
O
O
O
O
O
O
O
-
O
-
-
-
-
-
-
-
-
-
-
-
-
O
O
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
O
O
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
O
-
O
O
O
O
O
O
O
O
O
O
-
-
SXGA+ 1400 x 1050 64.744  
65.317  
-
-
121.75  
88.75  
106.5  
119  
-
-
-
-
1440 x 900  
55.469  
55.935  
64.674  
65.29  
75  
O
O
O
O
O
O
O
-
-
O
O
O
O
O
O
O
-
-
-
-
WSXGA+ 1680 x 1050  
-
-
146.25  
162  
-
-
UXGA 1600 x 1200  
1920 x 1080  
WUXA 1920 x 1200  
NTSC  
-
-
66.587  
74.038  
15.734  
15.625  
31.5  
59.93  
59.95  
29.97  
25  
138.5  
154  
-
-
-
-
SDTV  
EDTV  
13.5  
480i  
576i  
O
O
O
O
O
O
O
O
-
487i  
576i  
-
PAL  
13.5  
-
-
-
-
480p  
60  
27.03  
27  
O
O
O
O
O
O
O
O
O
-
-
O
O
O
O
O
O
O
O
-
O
O
O
O
O
O
O
O
O
-
576p  
31.25  
37.5  
50  
-
-
HDTV 720p  
1280 x 720  
50  
74.25  
74.176  
74.25  
74.25  
74.176  
74.25  
74.25  
74.25  
74.18  
74.25  
148.5  
148.352  
148.5  
-
O
O
O
O
O
O
O
O
O
O
-
44.995  
45  
59.94  
60  
-
-
1080i  
28.13  
33.716  
33.75  
27  
50  
-
1920 x 1080  
59.94  
60  
-
-
1080p 1920 x 1080  
24  
-
28.125  
33.716  
33.75  
56.25  
67.433  
67.5  
25  
-
-
-
29  
-
-
-
-
-
30  
-
-
-
-
-
50  
O
O
O
-
O
O
O
O
O
O
O
O
O
59.94  
60  
-
-
-
-
Note: 480i means supported 480i @ 60 Hz (YPbPr). 576i means supported 576i @ 50 Hz  
(YPbPr)  
* HD-SDI is an optional feature.  
EP4650/EP5550 User Manual  
77  
Specifications  
Specifications  
Item  
Specification  
LCD panel  
Resolution  
1920 x 1080  
Brightness (typ.)  
EP4650  
700 cd/m2  
700 cd/m2  
EP5550  
Contrast Ratio  
Minimum 3000:1, Typical 4000:1  
Response Time  
EP4650  
5.5 ms  
5.5 ms  
EP5550  
Aspect Ratio  
Horizontal Sync.  
Vertical Sync.  
Connectors  
16:9  
Positive/Negative  
Positive/Negative  
Display port/HDMI x 2 / SDI x 2 / VGA / DVI / PC Audio in  
/ IR Extender / Line Out / Component (w/ audio) / S-  
Video / Video-composite (w/ audio)  
Performance  
Auto Adjust  
Clock, Phase, H-Position and V-Position  
Screen Scaling  
VGA/SVGA/XGA/WXGA/HD  
Full Screen Display  
Frame Delay  
Graphics mode  
Interlaced video mode  
Progressive video mode  
1 frame  
3 frames  
2 frames  
Note: For HD-SDI/VW, add 200-300 microseconds  
50-60 Hz  
Framelock  
Power Management  
OSD Language  
VESA DPMS, DVI DMPM  
English and Chinese  
Power Source  
Input Voltage/Frequency  
AC 100V~240V, 50-60 Hz  
Power  
Consumption  
Operation Mode (Max)  
EP4650  
135W (BTU calculation: 135W x 3.42 = 461.7 BTU/hr)  
155W (BTU calculation: 155W x 3.42 = 530.1 BTU/hr)  
EP5550  
Power Saving Mode (Max)  
.5W  
78  
EP4650/EP5550 User Manual  
   
Specifications  
Item  
Specification  
Physical  
Standard Dimensions (W x H x D)  
EP4650  
EP5550  
41.6” (W) x 24.1” (H) x 2.0” (D)  
1057.1mm (W) x 611.9mm (H) x 51.0mm (D)  
49.2” (W) x 28.3” (H) x 2.1” (D)  
1248.6mm (W) x 719.4mm (H) x 52.2mm (D)  
Note: For HD-SDI/VW models, add 0.9” (22mm) depth  
Net Weight  
EP4650  
50.3lbs (22.8kg)  
66.6lbs (30.2kg)  
EP5550  
Gross Weight w/ packing  
EP4650  
61.3lbs (27.8kg)  
EP5550  
Storage Temperature  
Operating Temperature  
Humidity  
82.0lbs (37.2kg)  
Min -4°F ~ Max 140° F (-20°C ~ Max 60°C)  
Min 41°F ~ 104°F (5°C ~ Max 40°C)  
80% RH @ 104°F (40°C)  
Environment  
Function  
Plug and Play  
RS232  
DDC 2B Compliance  
D-Sub 9-pin / RJ45 in & out  
OSD key  
7 keys ( SOURCE, , , , , MENU/EXIT)  
,
Wall mount  
400 x 400, 400x 200 VESA standards  
EP4650/EP5550 User Manual  
79  
Troubleshooting  
Troubleshooting  
Before calling service personnel, please check the following table for a possible cause  
of the problem you are experiencing. Please note the following:  
• Perform the adjustments according to "Operating the EP4560/EP5550" on  
• If the problem you have experienced isn’t described below or you can’t correct  
the problem, stop using the EP4650/EP5550 and contact Planar’s Technical  
Issue  
Check for the following  
No image is displayed  
Make sure the correct source is selected.  
Make sure the main power switch is turned ON.  
Check that the source equipment is operating correctly.  
Make sure the input signal is compatible with this display.  
Make sure the input signal is compatible with this display.  
The image is not centered  
The remote control doesn’t  
work  
Make sure the batteries are new and are installed correctly.  
Ensure the remote is aimed at the IR sensor.  
Make sure the remote control sensor is plugged in  
correctly.  
Make sure the remote is aimed towards the back of the  
display, where the sensor is located.  
The picture color looks poor Check the picture settings.  
Reset the display.  
If you are using YUV terminals, make sure cables are  
correctly connected.  
Check ADC calibration. (See "User ADC Calibration" on  
page 54)  
80  
EP4650/EP5550 User Manual  
   
Accessing Planar’s Technical Support Website  
Accessing Planar’s  
Technical Support  
Website  
1
2
Once you enter your login and password, you can access downloadable utility  
software, new firmware and user manuals.  
Downloading Additional Documentation and Firmware  
Some of the other documents for the EP4650/EP5550, which are or will be available  
on www.planar.com, are listed below:  
Document Name  
User Guide  
Contents  
Information for installers and end users to install  
and use displays.  
RS232 Codes User Manual  
Technical information about the product, such  
as display mode information and how to use  
RS232 commands to control displays.  
EP4650/EP5550 User Manual  
81  
   
Downloading Utility Software  
Downloading Utility Software  
1
2
3
Enter your login and password information.  
Under the Service heading on the left pane, select the Software/Firmware subheading.  
Then select the LCD Displays tab and scroll until you find updates related to the ep series.  
4
From the list of available software, click on the tool you need.  
82  
EP4650/EP5550 User Manual  
 
Index  
T
temporary image retention  
TIR see temporary image retention  
P
power  
U
product usage  
V
R
remote control  
W
warranty  
S
safety  
settings  
ii  
EP4650/EP5550 User Manual  

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