BlueAnt Wireless X5 User Manual

Contents  
Safety Instructions....................................................................................................................................................................... 5  
Introduction.................................................................................................................................................................................. 6  
Product Features (X5 Stereo Bluetooth Headset) ....................................................................................................................... 7  
Product Features (Voice Enabled Audio Streamer) ..................................................................................................................... 7  
Product Functions........................................................................................................................................................................ 8  
What’s included in the Package................................................................................................................................................... 9  
Description of Parts (X5 Stereo Bluetooth Headset).................................................................................................................... 9  
Description of Parts (Audio Streamer) ....................................................................................................................................... 10  
Wearing the Headset................................................................................................................................................................. 10  
Mounting / Removing battery..................................................................................................................................................... 11  
Charging the battery.................................................................................................................................................................. 12  
Battery Information.................................................................................................................................................................... 12  
Switching the Headset ON/OFF ................................................................................................................................................ 13  
Pairing Headset with Bluetooth Devices (Phone, PDA)............................................................................................................. 13  
Using the Headset to Make a Call............................................................................................................................................. 14  
Using the Headset to Answer a Call .......................................................................................................................................... 14  
Using the Audio Streamer with Headset .................................................................................................................................... 15  
Switching the Audio Streamer ON/OFF ..................................................................................................................................... 15  
Using Audio Streamer with Headset to Listen to Music ............................................................................................................. 15  
Using Audio Streamer with Headset for Stereo and Voice Applications..................................................................................... 16  
4
X5 Stereo Bluetooth Headset  
Reconnecting Audio Streamer with Headset ............................................................................................................................. 16  
Remote Control Function........................................................................................................................................................... 17  
Hints for Optimum Audio Transmission...................................................................................................................................... 17  
Scatternet Connection............................................................................................................................................................... 18  
Phone Software......................................................................................................................................................................... 18  
Resetting Your Phone................................................................................................................................................................ 18  
Function / Button Matrix............................................................................................................................................................. 19  
LED Indicator (X5 Stereo Bluetooth Headset) ........................................................................................................................... 20  
LED Indicator (Audio Streamer)................................................................................................................................................. 20  
Specifications ............................................................................................................................................................................ 21  
Optional Item............................................................................................................................................................................. 21  
FREQUENTLY ASKED QUESTIONS (FAQ) ............................................................................................................................. 22  
General FAQ ............................................................................................................................................................................. 25  
Bluetooth FAQ........................................................................................................................................................................... 28  
Troubleshooting FAQ................................................................................................................................................................. 30  
Contact Us................................................................................................................................................................................. 35  
Warranty Process...................................................................................................................................................................... 35  
5
X5 Stereo Bluetooth Headset  
Safety Instructions  
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Never use the X5 Stereo Bluetooth Headset while driving.  
Check the laws and regulations on the use of mobile phones and handsfree equipments in areas you intend to use.  
Continuous listening of music at high volume may cause hearing defects.  
Use of non-BLUEANT batteries may result in damage, performance degradation, injury, electric shock and even fire.  
Never touch the electric cord or plug with wet hands and never use force to pull the cord or plug.  
Please read the precautions on the use of battery.  
When cleaning, do not use any type of abrasive pad, scouring powder or solvents as these may render the finish dull permanently.  
Charge the battery for at least 2 hours before using.  
Do not use in places like hospitals, airplanes etc. where use of electronic devices is prohibited.  
Do not expose components to extremes of sunlight, temperature, moisture or vibrations.  
6
X5 Stereo Bluetooth Headset  
Introduction  
Thank you for purchasing our X5 Stereo Bluetooth Headset.  
The X5 Stereo Bluetooth Headset is a high quality wireless audio device  
that provides users with audio entertainment and voice functions at its best  
while giving complete freedom from physical wires. It functions as  
Wireless Stereo Headphone’ when linked to Bluetooth-enabled audio  
devices such as Mobile Phones, MP3 Players and PCs etc and as  
Handsfree Headset’ with Bluetooth Phones or PC.  
For audio devices without Bluetooth functionalities, our plug & play Voice  
Enabled Audio Streamer is included. We hope you enjoy the unique  
wireless features provided by Blueant Wireless.  
7
X5 Stereo Bluetooth Headset  
Product Features (X5 Stereo Bluetooth Headset)  
Product Features (Voice Enabled Audio Streamer)  
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CD Quality Sound And High Quality Voice  
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Only Product Of Its Kind To Support Stereo And Voice Functionality  
without any software  
Supports A2DP SBC, MP3 For Stereo Audio Streaming  
Supports Headset / Handsfree Profiles For Handsfree Operation With  
Bluetooth Phones  
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Simple Plug & Play Function – No Driver Software Installation  
Supports A2DP And Headset Audio Gateway  
3.5mm Stereo cable and 3.5mm Y-Cable included  
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Supports AVRCP For Remote Controlling Of PDA From Headset  
Detachable Microphone  
Compact, Removable Rechargeable, High Density Li-Polymer Battery  
For Long Lasting Play  
Collapsible And Fashionable Neckband  
Ergonomic And Dynamic Design  
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Charging Via USB Cable Or Power Adapter  
Compact, Rechargeable, High Density Li-Polymer Battery For Long  
Lasting Play  
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Charging Via USB Or Power Supply  
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X5 Stereo Bluetooth Headset  
Product Functions  
Handsfree Headset for Bluetooth Phones  
Wireless Headset for PC using Audio Streamer  
Stereo Headphone for Bluetooth Devices Supporting  
A2DP (Advanced Audio Distribution Profile)  
9
X5 Stereo Bluetooth Headset  
What’s included in the Package  
Voice Enabled Audio  
Streamer  
Battery Pack X 2  
X5 Stereo Bluetooth  
Headset  
Manual  
Note: Total 2 x Battery  
Packs in one package  
Microphone  
USB Cable X 2  
Stereo Cable  
Y-Cable  
Note : Images seen in this manual are for illustrations only. Sizes and colors of actual product may not be the same as shown.  
10  
X5 Stereo Bluetooth Headset  
Description of Parts (X5 Stereo Bluetooth Headset)  
Vol Up  
Description of Parts (Audio Streamer)  
ON/OFF  
LED  
ON/OFF  
Neckband  
Audio Connector  
MFB  
(3.5mm Stereo Jack)  
LED  
Vol Down  
USB Port  
Battery Pack  
USB Port  
Battery Pack  
Battery  
Ejector  
Battery Ejector Button  
11  
X5 Stereo Bluetooth Headset  
Wearing the Headset  
Mounting / Removing battery  
To mount battery, place hook of battery into groove of Headset  
and when the terminals of battery and Headset are touching,  
press battery downwards to lock completely.  
Place the Headset so that the neckband goes behind  
the head and the ear hangers rest over the ears with  
the top of your ears going through the gap.  
To remove, press the “Battery  
Ejector” button.  
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X5 Stereo Bluetooth Headset  
Charging the battery  
Battery Information  
* Both Batteries must be charged for at least 2 hours before use at the time of  
purchase.  
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Battery Level Indicator: Battery level can be checked by color of LED.  
When battery level is low, LED flashes red every second.  
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LED color : During charging - Red, Fully charged - Blue  
Charging time : < 3hours (Charging time varies with battery level)  
Battery Life : Standby > 200hrs, Audio /Voice Connection : >12 hrs  
*
Because of its consumable nature, battery life cycle gradually  
degrades over time. Purchase new battery if battery life has  
degraded significantly.  
Battery can be charged by  
connecting Headset or Audio  
Streamer to USB port of PC  
using the USB cable.  
Battery can also be charged  
by connecting Headset or  
Audio Streamer with AC/DC  
adapter.  
*
*
*
*
*
Do not drop battery, subject it to force or disassemble it as it may  
result in damage or overheating.  
Do not place battery near burner or microwave oven as it may  
explode.  
Keep away from the reach of children. Can be harmful when  
damaged battery is used or if placed in the mouth.  
Mount batteries on Headset and Audio Streamer  
Plug the USB cables or AC Charger into the USB  
ports on the Headset and Streamer to begin the  
Charging  
When exposed to battery liquid, clean the exposed area under  
running water for 1-2 minutes.  
Do not use the battery with other devices as it may cause  
damage.  
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X5 Stereo Bluetooth Headset  
Switching the Headset ON/OFF  
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When prompted to enter PinKey, enter 1234 which is the fixed PinKey  
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To switch on the Headset, click and hold ON/OFF for 3-4 seconds until  
LED flashes blue rapidly and then release button.  
for X5 Stereo Bluetooth Headset.  
The Headset can be paired with up to 10 different devices. Pairing is  
done just once and not every time a different device is used.  
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To switch off the Headset, click and hold ON/OFF for 3-4 seconds until  
LED flashes red rapidly and then release button.  
For pairing of Headset with Audio Streamer, refer to the instructions on  
page 15.  
Pairing Headset with Bluetooth Devices (Phone, PDA)  
This following is an example of how to pair with your phone/PDA. This  
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Before pairing the X5 Headset with Bluetooth Devices, please make  
sure the host device supports any of the following profiles : A2DP,  
AVRCP, Headset/Handsfree profiles.  
procedure may differ depending on the mobile phone you’re using.  
1.Put your X5 into Pairing mode as above.  
2.Turn Bluetooth ON in your mobile phone or PDA(Refer to your Phone  
User Guide) and perform a device discovery to Search/Add the X5  
3.When devices are displayed, select the X5. Enter Passkey “1234”.  
4. Set the X5 as a trusted/authorized device, if it is an option in your  
phone.  
5. Finish and exit. (Refer to your Phone User Guide for any additional steps)  
6.To pair up more devices; Repeat steps 3-6 for each device you want to  
pair.  
Note: Some devices require you to pair once for High Quality Audio/A2DP  
profile and again for Handsfree/Headset profile, E.G HP 6515. Other  
phones require pairing only once but will enable both profiles E.G Samsung  
D600, O2 XDA Atom)  
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With battery mounted onto Headset, click and hold Vol Up & ON/OFF  
buttons together for more than 4 seconds. When LED starts to flash red  
and blue alternately, release the two buttons. LED will then flash red  
and blue continuously. This pairing mode will last for 1 minute and if no  
pairing is made within this period, the Headset will return to standby  
mode.  
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Manipulate the buttons or menus of Bluetooth device to complete  
pairing (Refer to device’s manual as the instructions may differ from  
device to device). Check if the X5 or corresponding ‘Bluetooth Address’  
is displayed in the list of searched devices. If device is not found, repeat  
pairing procedure.  
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X5 Stereo Bluetooth Headset  
Using the Headset to Make a Call  
Using the Headset to Answer a Call  
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Make sure Headset and mobile phone are connected and microphone  
plugged into USB port of the X5 Headset.  
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To be able to answer a call, the Headset and mobile phone must be  
connected and the microphone plugged into USB port of Headset.  
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To make a call, dial from the mobile phone and when the dial tone is  
heard, click MFB once to switch over to Headset. For mobile phones  
supporting Handsfree profile, you can dial from mobile phone without  
having to click MFB.  
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On an incoming call, bell will ring from Headset and mobile phone. Call  
can be answered from phone or from Headset by pressing the MFB  
once.  
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For mobile phones supporting only headset profile, the ON/OFF button  
may be used to answer incoming call.  
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To end the call, press the MFB once.  
Notes: For some phones, the ON/OFF button is used to end the call.  
To disconnect the call, press MFB once. For mobile phones supporting  
only headset profile, the ON/OFF button is used to disconnect.  
For Bluetooth phones that support Handsfree Profile, clicking the MFB  
in a long manner will activate the phone to redial to the last number  
received or called. For redialing, the procedures may differ from one  
device to another. For some phones, clicking the MFB in a long manner  
will first activate the phone to display the list of the last numbers  
received or called. For others, clicking the MFB in a long manner will  
redial to the last number received or called directly. And again on others  
it will activate Voice dialing.  
If the other party ends the call first, Headset will automatically enter into  
standby mode without the user having to press ON/OFF button to end  
the call.  
15  
X5 Stereo Bluetooth Headset  
Using the Audio Streamer with Headset  
Using Audio Streamer with Headset to Listen to Music  
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To use the Audio Streamer with Headset to listen to music, the two  
devices must first be paired and connected.  
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With Headset and Audio Streamer connected, plug one end of the  
Stereo Cable into the Audio Streamer and the other end into the stereo  
jack of audio device i.e. iPod,Mp3 player etc  
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To pair Audio Streamer with Headset, first put Headset into pairing  
mode. To put Audio Streamer in pairing mode, mount battery onto  
Audio Streamer. Click and hold ON/OFF button continuously for about  
5
seconds. LED will first flash Blue rapidly and then change to  
alternating red and blue flash. When LED flashes red and blue, release  
button.  
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After a few seconds, Headset and Audio Streamer will be paired and  
connected. When paired and connected, LED of Headset will turn OFF  
and LED of Audio Streamer will turn ON blue with periodic flash.  
Switching the Audio Streamer ON/OFF  
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From now on, music will play from the Headset in stereo mode.  
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To switch on Audio Streamer, click and hold ON/OFF button for 3-4  
seconds until LED flashes blue rapidly and then release button.  
While playing music, you can control volume and mute by manipulating  
buttons on Headset. However, it is important to note that during  
execution of mute, even though music will not be heard from Headset,  
music will continuously be playing from the audio device itself. This is  
due to the fact audio signal processing from Audio Streamer is analog in  
nature.  
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To switch off Audio Streamer, click and hold ON/OFF button for 3-4  
seconds until LED flashes red rapidly and then release button.  
Note: Interoperability of Audio Streamer is guaranteed only when  
used with X5 Stereo Bluetooth Headset.  
16  
X5 Stereo Bluetooth Headset  
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To use the microphone for 2 way voice communication, the mode must  
be switched to voice mode. To switch from Stereo to Voice mode, click  
the ON/OFF button of X5 Headset once.  
Using Audio Streamer with Headset for Stereo and Voice  
Applications  
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Run your VOIP application and start enjoying wireless 2 way voice  
communications.  
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To use the Headset with PC for stereo and voice application, first make  
sure the X5 Headset and Audio Streamer are connected. Plug the USB  
microphone into the USB port of the Headset. Connect the Audio  
Streamer into the PC by plugging one end of Y-cable into the Audio  
Streamer and the other two ends into audio in and mic. jacks as shown  
in the diagram below.  
If you have been listening to music via stereo mode, then on an  
incoming VOIP call, you will hear bell tone intermingled with sound of  
music. To switch to voice mode, first stop or pause the music on the  
computer and then click ON/OFF button of Headset once to enter into  
Voice mode.  
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To switch over to Stereo mode to listen to music after ending Voice call,  
click MFB button of the X5 Headset once.  
Note: If you are using Winamp for music and Skype for VoIP, you can  
adjust Skype settings to automatically pause Winamp on an incoming  
Skype call. To do so, from Skype click ‘Tools’ Æ ‘Options’ Æ ‘Advanced’  
Æ ‘Other’ Æ check the box ‘Automatically pause Winamp during calls’,  
save and restart Skype.  
Reconnecting Audio Streamer with Headset  
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To reconnect Audio Streamer with Headset, simply power on both  
devices and they will be connected automatically.  
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At this stage, the connection between Headset and Audio Streamer is in  
stereo mode. The Microphone is not active.  
17  
X5 Stereo Bluetooth Headset  
Remote Control Function  
Hints for Optimum Audio Transmission  
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Headset can be used to remote control playback functions if Headset is  
connected to audio device supporting A2DP and AVRCP.  
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The performance of wireless audio streaming depends on the  
environment where it is used.  
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Walls, partitions, doors, furniture etc can block the path of transmitted  
radio signals thereby resulting in shorter range and even sound  
distortions.  
- To play ‘Next’ song, click and hold Vol Up button for 1 sec.  
- To play ‘Previous’ song, click and hold Vol Down button for 1 sec.  
- To Pause’, click MFB once during play.  
- To Resume’, click MFB once in ‘Pause’ mode.  
- To Stop’, click ON/OFF button once during play.  
- To Replay’, click MFB once.  
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Likewise, the human body also affects the performance especially when  
the Audio Streamer connected to audio device is held close to the body.  
It is therefore a good practice to use Headset and Audio Streamer on the  
right side of the body as the right side of the Headset communicates  
with the Audio Streamer.  
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Also, do not cover the Audio Streamer or the right side of Headset with  
your hands as it may hinder the proper transmission of signals.  
ON/OFF Button  
Vol Up Button  
Foam Speaker Covers: The included foam speaker covers give the  
user the option of different comfort levels depending on what the user  
prefers. Using the foam covers will provide a better bass response as  
the speakers in the headset will sit closer to the ears than the padded  
version.  
MFB Button  
To change covers, gently removing the padded ones and apply the foam  
covers taking care not to force them.  
Vol Down Button  
18  
X5 Stereo Bluetooth Headset  
Scatternet Connection  
Phone Software  
Please make sure you have the latest firmware upgrade for your Phone  
especially if you are using a PDA Phone. Go to the support section of the  
connecting the Headset to Bluetooth phone and Audio Streamer at the manufacturers’ website to check you have the latest version. Many new  
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Scatternet Connection refers to the ability of one Bluetooth device to  
connect to two devices simultaneously. For the X5, this means  
same time.  
PDA phones require a Bluetooth patch to improve Bluetooth functionality  
from the original version.  
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Via Scatternet connection, you can answer incoming call from  
a
Bluetooth phone while listening to music from audio device connected to  
Audio Streamer.  
To establish Scatternet Connection, first pair and connect Headset with  
Bluetooth phone to save X5 pairing information in phone. Next,  
disconnect the X5 from phone and pair the X5 with Audio Streamer.  
When paired and connected, disconnect the X5 from Audio Streamer by  
switching both devices OFF.  
Resetting Your Phone  
As new phones become more like computers they become prone to  
software and memory issues which may cause Bluetooth reconnection  
issues. This can be fixed simply by turning the phone off and back on again.  
The phone will be reset and the working memory cleared.  
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Establish connection between the X5 and Bluetooth Phone and then  
power ON Audio Streamer to connect to the X5.  
Leaving your phone on continually for weeks at a time can cause this to  
happen so we recommend that you switch your phone off at least once a  
fortnight to avoid any problems.  
On an incoming call while streaming audio from audio device, music will  
stop followed by bell ring. Click MFB once to answer the call.  
lf you experience this problem regularly call your phone's manufacturer for  
a software upgrade at a service center. You may also be able to do this  
online.  
Note: For Scatternet Connection, always remember to first connect X5  
with Bluetooth Phone and then to Audio Streamer. If you connect X5 with  
Audio Streamer first, then you can’t connect to Bluetooth phone because  
the Headset service available from X5 will be used up by Audio  
Streamer.  
19  
X5 Stereo Bluetooth Headset  
Function / Button Matrix  
Conditions /  
Status  
Headset Off  
Headset Off  
To Telephone  
During a call  
Remote Control Functions (AVRCP compatible devices only)  
X5 Functions  
Button  
MFB  
ON/OFF & Vol Up  
MFB  
Time  
While Stopped  
or Paused  
While Playing  
Play  
MFB  
MFB  
Click  
Click  
Turn Headset ON  
Pairing Headset  
Pick Up  
Hang Up  
Last Call Redial /  
3 sec  
3 sec  
Click  
Click  
Pause  
Stop  
ON/OFF  
Vol Up  
Vol Down  
Click  
1 sec  
1 sec  
While Playing  
While Playing  
While Playing  
MFB or ON/OFF  
Next Song  
Previous Song  
MFB  
3 sec  
Standby  
Voice Dialing  
(depending on phone)  
Conditions /  
Status  
Streamer Off  
Streamer On  
Streamer Off  
Streamer Off  
During  
Communication  
During  
Communication  
Streamer Functions  
Button  
Time  
Volume Up  
Vol Up  
Click  
Click  
Turn Audio Streamer ON  
Turn Audio Streamer OFF  
Pairing Audio Streamer  
Reconnect with Headset  
ON/OFF  
ON/OFF  
ON/OFF  
ON/OFF  
3 sec  
3 sec  
5 sec  
3 sec  
Volume Down  
Vol Down  
20  
X5 Stereo Bluetooth Headset  
LED Indicator (X5 Stereo Bluetooth Headset)  
LED Indicator (Audio Streamer)  
Headset LED  
Status  
Audio Streamer LED  
Status  
Blue LED ON with periodic flash  
Bluetooth Link Established  
LED OFF  
Bluetooth Link Established  
Standby (Connectable/Paring) mode  
Pairing Mode  
Blue LED flashes every sec  
Red and Blue LED Flash  
Blue LED flashes rapidly and then change  
to alternating Blue and Red flashes  
Pairing Mode  
Blue LED flashes rapidly and then flashes  
Red LED flashes Red rapidly & then OFF  
Red LED flashes every second  
Red LED  
Power ON  
Headset Status  
LED Indicator  
Power OFF  
Low Battery Level  
Charging State  
Charging Complete  
Blue LED flashes rapidly and then flashes slow  
periodically  
Power On  
Red LED Off with periodic Blue LED flash  
Power OFF  
Red LED flashes rapidly and then OFF  
Blue LED flashes rapidly  
Charging While Connected  
To USB  
Incoming call  
Constant Red LED  
Low battery Level  
Charging state  
Charging Complete  
Red LED flashes every second  
Red LED ON  
Red LED OFF with periodic Blue LED flash  
21  
X5 Stereo Bluetooth Headset  
Specifications  
Optional Item  
Common for both Headset & Audio Streamer, * For Audio Streamer  
Battery Packs  
Standards  
Bluetooth Specification V1.2  
Buy additional batteries to enjoy listening to music without having to worry  
about charging the Headset or Audio Streamer while on the move. Log on  
to www.blueantwireless.com to find information on how to buy extra  
batteries.  
RF Frequency Range  
Profiles Supported  
Transmission Power  
Receiver Sensitivity  
Distance  
2402 ~ 2480 MHz  
A2DP*, AVRCP, Headset*, Handsfree, AG*  
0.25 ~ 2.5mW (Bluetooth Power Class 2)  
< -80dBm (PER 1 %)  
10m (in open space)  
20Hz ~ 22kHz  
Audio Frequency Range  
Audio S/N  
> 80dB  
Audio THD  
< 0.1%  
Audio Output Power  
> 20mWrms  
Battery Life  
Standby > 200 hrs  
Audio or Voice Connection >12 hrs  
Charging Time  
< 3 hrs  
Adapter AC Input  
Weight  
AC 90 ~ 250V  
76g (incl. battery), 35g (incl. battery)*  
-10 ~ +50°C, Rel. Humidity 0 ~ 95%  
Oper. Temp. & Rel. Humidity  
.
22  
X5 Stereo Bluetooth Headset  
18. Is the X5 compatible with Apple Mac computers?  
FREQUENTLY ASKED QUESTIONS (FAQ)  
19. Can I stream audio from my Playstation, iPod, Xbox, DVD etc?  
General (Answers Page 25)  
1. What is the main difference between the X5 and other Bluetooth  
devices?  
Bluetooth (Answers Page 28)  
1. Is it safe to use Bluetooth devices, I have heard they can allow  
Unauthorized connections?  
2. What is included in the X5 package?  
3. How does the X5 use Bluetooth technology?  
4. How do I handle voice calls when the X5 is connected to a phone?  
5. Can I transfer an ongoing mobile phone call back to my phone to  
continue it there?  
2. Can somebody else take control of my X5 if they are in range?  
3. What is the difference between Handsfree and Headset Bluetooth  
Profiles?  
4. How do I know if my devices are connected?  
5. How far can my mobile be from the X5 and still remain connected?  
6. Can other electrical devices cause interference with Bluetooth?  
7. If I cup my hand over a Bluetooth device the signal strength and  
quality suffers. Why does this happen?  
8. What Bluetooth devices can use the X5 Stereo Headset?  
9. What is A2DP?  
10. Can I use my Blueant X5 Stereo Headset with USB Bluetooth  
dongles?  
6. How many devices can I pair to the X5?  
7. How do I know if Audio Streamer has been paired and connected  
to the X5 Headset?  
8. Is my phone compatible?  
9. How do I put the X5 in pairing mode?  
10. How do I pair and connect the Bluetooth Audio Streamer with the  
X5?  
11. What is the passcode/passkey of the X5?  
12. Can I change the passcode of the X5?  
13. Can I use voice activated dialing if my phone supports it?  
14. Can I use the X5 to listen to music from my mobile?  
15. How often should I charge my X5?  
16. Can I use my X5 with my computer for VOIP applications?  
17. Do I need to pair the devices every time I use them together?  
23  
X5 Stereo Bluetooth Headset  
12. After connecting Audio Streamer with MP3 player, I only hear  
audio from one side of the Headset. Why?  
13. I connected Audio Streamer to the PC using the Y-cable and  
Troubleshooting (Answers Page 30)  
1.  
2.  
3.  
4.  
How do I re-connect my X5?  
Why won’t my X5 enter into pairing mode?  
Is my X5 Stereo Headset charged?  
When I mount battery and power on headset, the LED flashes  
red?  
played music from Windows Media Player but  
sounds from Headset.  
I
don’t hear  
14. When I connect the Audio Streamer to PC via the Y-cable, I hear  
mono sounds from Headset. Why?  
15. Why is the X5 noisy and distorted?  
16. I want to connect the Headset with a Bluetooth phone and at the  
same time listen to music from an audio device using the Audio  
Streamer. How should I make the connection?  
5.  
6.  
While using the X5 Stereo Headset, I connected it to PC via USB  
to charge but the LED doesn’t show any color indication.  
What is the life cycle of the battery pack and can I leave the  
headset connected to the power adapter or USB cable even if the  
battery has been fully charged?  
17. While listening to music from an audio device connected to the  
7.  
8.  
Sometimes it’s difficult to distinguish the LED indicators when  
charging via USB adapter or USB cable?  
Audio Streamer,  
I
received  
a
phone call and answered by  
pressing ‘MFB’ button. Although music stopped, I realized that  
when the music replayed, it was not at the point where it was  
first stopped.  
What is the battery life for X5 Stereo Headset and Audio  
Streamer? Also, is the connection time for Stereo Headset and  
Audio Streamer the same if I use fully charged batteries?  
How do I reconnect Audio Streamer with the X5 Stereo Headset  
after I have changed battery or switched the devices OFF?  
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or  
iPod?  
19. How can I connect Audio Streamer with MP3 phone that doesn’t  
have 3.5mm stereo input jack?  
20. My X5 worked great but now it won’t connect to my phone, what  
can I do?  
9.  
10. Can I use the Audio Streamer with a PC without battery fitted and  
if yes, how can I make the connection with Headset?  
11. Why can’t I hear any sound from the Speaker?  
24  
X5 Stereo Bluetooth Headset  
21. Can I remote control playback features on a PC like ‘play’, ‘next’,  
‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth Stereo  
Headset? I can already do this with my A2DP/AVRCP enabled  
phone.  
22. What if my computer has Bluetooth already built in? Can I use it?  
23. Why can the talk time and standby time differ with the products  
specification description?  
24. Why does my phones battery not last as long as it used to?  
25. I am having trouble pairing a second phone, what can I do?  
26. How can I stay near the X5 but not have calls diverted through it?  
27. My phone says “Bluetooth Module not found” what can I do?  
28.  
I
have  
a
PDA phone that pairs to the X5 but has trouble  
transferring calls, how can I fix this?  
29. Why can’t I hear the dial tone from headset when I dial?  
30. I have read all the solutions in this document but I still cannot get  
my X5 to work properly, what can I do?  
25  
X5 Stereo Bluetooth Headset  
General FAQ  
4. How do I handle voice calls when the X5 is connected to a phone?  
For incoming mobile phone calls, simply press the MFB on the X5 once to  
answer. For outgoing calls, you dial from your phone keypad and the call  
will be transferred to the X5. Alternatively, you can use the redial or voice  
dial function (dependent on the phone) by Clicking and Holding for 3  
seconds the MFB on the X5. For incoming VOIP calls, use your programs  
interface to control the call. Sound will be routed to the X5.  
1. What is the main difference between the X5 and other Bluetooth  
devices?  
The X5 can connect to devices for interactive voice as well for streaming  
stereo audio over A2DP. They can be used with Bluetooth mobile phones,  
PDA’s and computers. With the bundled Audio Streamer, the X5 can be  
used with any audio source. The X5 can be used with a computer without  
loading any software on to it.  
5. Can I transfer an ongoing mobile phone call back to my phone to  
continue it there?  
2. What is included in the X5 package?  
Inside the box you will find an X5 Stereo Bluetooth Headset, a Voice  
Enabled Audio Streamer, 2 x Removable Rechargeable Batteries, 1 x 100-  
240V AC Adapter, 2 x USB cables, 1 x 3.5mm Y-cable audio lead, 1 X  
3.5mm Stereo Cable, 1 x set of foam speaker covers, a User Manual and a  
Quick Start Guide.  
Yes, simply use the active menu on the phone during the call and select  
Transfer to Handset or similar depending on the model of your phone.  
Alternatively, just Press the On/Off button on the Headset for three seconds.  
The Headset will switch OFF and the active call will be transferred back to  
the phone.  
3. How does the X5 use Bluetooth technology?  
6. How many devices can I pair to the X5?  
Bluetooth is used to send and receive monaural voice and stereo sound  
signals over radio waves between your device and the X5. It allows the X5  
to control phone calls on your mobile phone remotely. This is done using  
the Headset and Handsfree Bluetooth Profiles for voice, the A2DP Profile  
for streaming audio and the AVRCP Profile to remotely control music  
playback functions of audio devices that support AVRCP.  
The X5 can store pairing information of up to 10 different Bluetooth devices.  
The X5 can connect to one A2DP device and one Headset/Handsfree  
device at a time.  
26  
X5 Stereo Bluetooth Headset  
7. How do I know if Audio Streamer has been paired and connected to 10. How do I pair and connect the Bluetooth Audio Streamer with the  
Stereo Headset?  
X5?  
When Audio Streamer and Stereo Headset have been paired and First, put headset in pairing mode. Mount battery onto Audio Streamer and  
connected, LED on Stereo Headset will turn OFF and LED on Audio click and hold ‘ON/OFF’ button for 5 seconds. First, LED will flash Blue  
Streamer will light up and flash blue once every 2 seconds.  
rapidly and then change to alternating red and blue flash. When you see  
the LED flashing red and blue alternately, release button. Audio Streamer  
and Stereo Headset will then be paired and connected automatically.  
8. Is my phone compatible?  
If your phone is Bluetooth enabled, it will support either Handsfree or  
Headset Bluetooth profile or both and so it will work with the X5 for voice 11. What is the passcode/passkey of the X5?  
calls. For stereo streaming of music, your phone must support A2DP. Check The Passcode for the X5 is “1234”.  
your phones manual or our compatibility list on the Blueant website for  
compatible devices. Bluetooth has strict connectivity guidelines adhered to 12. Can I change the passcode of the X5?  
by participating manufacturers.  
No, the passkey is inbuilt and cannot be changed.  
9. How do I put the Stereo Headset in pairing mode?  
13. Can I use voice activated dialing if my phone supports it?  
Mount battery onto headset and click and hold ‘Vol Up’ and ‘ON/OFF’ Yes, the X5 supports voice activated dialing depending on the model of  
buttons together for more than 3 seconds and when LED starts to flash red your phone. When pressing and holding the MFB button, some phones will  
and blue alternately, release buttons. The headset is now ready to be found activate Voice Dialing if your phone also supports it, other phones will redial  
in Bluetooth searches by other devices.  
the last number called.  
Check your phones user manual for information on setting Voice Dialing  
and recording voice commands.  
27  
X5 Stereo Bluetooth Headset  
14. Can I use the X5 to listen to music from my mobile?  
17. Do I need to pair the devices every time I use them together?  
Yes indeed, but your phone must support the A2DP Bluetooth Profile. No, the pairing process is required only once for each device, unless the  
Check our website for an updated list of compatible mobile phones. You devices are deleted.  
may be able to listen to music in mono using the Handsfree voice  
connection on your phone, but this is not recommended as the voice 18. Is the X5 compatible with Apple Mac computers?  
connection is tuned to sound good for voices, not music. Using the X5 in Yes, provided your Mac has a microphone input and an audio line out you  
this way will make them sound like an AM radio.  
can use them with VOIP applications in the same way as with a PC.  
15. How often should I charge my X5?  
19. Can I stream audio from my Playstation, iPod, Xbox or DVD etc?  
You should charge the X5 when the battery LED Indicator on the Headset Yes, you can stream audio from any audio devices using the Audio  
flashes Red in color. The battery will last for about 200 hrs on standby and Streamer as long as the audio devices have 3.5mm stereo jack.  
much longer if the X5 is switched off in between uses. When in use, the X5  
battery will last for 12hrs.  
16. Can I use my X5 with my computer for VOIP applications?  
Yes, the Audio Streamer supports  
2
way voice functions. For VoIP  
applications like Skype or MSN etc, you plug the Y-cable straight into your  
computer without loading any software  
28  
X5 Stereo Bluetooth Headset  
4. How do I know if my devices are connected?  
When Bluetooth is turned ON in your phone you may see a Bluetooth  
symbol appear on your main screen that changes slightly (colors invert or  
arrows appear) when connected to the X5. Some phones show a Headset  
or Car symbol to notify you that the devices are connected.  
Bluetooth FAQ  
1. Is it safe to use Bluetooth devices, I have heard they can allow  
unauthorized connections?  
For Bluetooth security reasons, once you have set up your Bluetooth  
devices we recommend turning OFF the visibility option in the Bluetooth  
Menu of your phone so that other Bluetooth users cannot see your device.  
(This only applies to a few mainly older Bluetooth enabled phones as most  
new phones have better security.)  
5. How far can my mobile be from the X5 and still remain connected?  
The X5 will remain connected within a range of 10 meters (30 ft). Sound  
quality may start to deteriorate after about 7 meters depending on your  
environment.  
2. Can somebody else take control of my X5 if they are in range?  
No, the X5 can only connect to previously paired devices that have been  
properly authenticated. The Pairing procedure creates an encrypted key  
known only to the two devices paired.  
6. Can other electrical devices cause interference with Bluetooth?  
Bluetooth technology employs a technique called frequency hopping to  
constantly change the frequency at which it sends data, reducing  
interference with wireless devices like wireless LAN’s, cordless landline  
phones. Noise Interference can occur if the Bluetooth device is used in  
close proximity with microwave. Check if there are any such devices in the  
surroundings, and if so keep the distance between the X5 and such devices  
3. What is the difference between Handsfree and Headset Bluetooth  
Profiles?  
Handsfree Profile allows for extra features to be used with a mobile phone.  
Voice Dial, redial, call transfer are some that are included in Handsfree but  
not Headset. Handsfree also allows for a slightly better call quality.  
to at least  
5
-
10m. Usually any interference will only cause  
a
slight  
crackling sound. The frequency of Bluetooth is much higher than that of  
29  
X5 Stereo Bluetooth Headset  
radio station bands. Also, if someone in the vicinity puts his or her Bluetooth 9. What is A2DP?  
device into pairing mode, this will cause interference. This is true for any Advanced Audio Distribution Profile - A2DP technology is a new music  
Bluetooth devices.  
revolution allowing you to send CD quality stereo music from one device to  
another without wires. A2DP is crystal clear music without the hassle of  
7. If I cup my hand over a Bluetooth device the signal strength and plugging cables. Bluetooth Wireless Technology with the A2DP technology  
quality suffers. Why does this happen? makes mobile phones, PDA’s and computers capable of streaming music.  
Bluetooth signals are radio waves and so, do not need line of sight to For a list of A2DP compatible phones, check out www.blueantwireless.com  
operate. But, radio waves cannot travel through water and as the human  
body is made up of mostly water they cannot travel through it. And so, your 10. Can I use my Blueant X5 Headset with USB Bluetooth Dongles?  
hand will create a barrier causing slight interference and a loss of signal Yes, the X5 Bluetooth Headset can be used with USB dongles as long as  
quality resulting in audio that may crackle.  
A2DP, AVRCP, and Headset/Handsfree Profiles are supported by the USB  
Dongle driver. Note: At the time of printing, the Bluetooth drivers that come  
with Windows XP Service Pack 2 do not support these required profiles.  
8. What Bluetooth devices can use the X5 Headset?  
To use the X5 the device must support either the Headset, Handsfree or  
A2DP Bluetooth profiles. Some devices may only support Bluetooth data  
transmission and not audio.  
You can use the Y-cable to connect to any 2-way voice enabled device  
provided they have a 3.5mm jack. To use another sized jack such as a  
2.5mm jack (as with some non-Bluetooth mobile phones) you will need to  
buy a jack adapter which can be purchased at any electronics store for a  
few dollars.  
30  
X5 Stereo Bluetooth Headset  
Troubleshooting FAQ  
1. How do I re-connect my X5?  
If the battery is fully charged, the LED will not show any indications when  
the charge cable is plugged in.  
Short Press the MFB Button to reconnect a previously paired phone. To  
reconnect Audio Streamer with Headset, simply power on both devices and  
they will be connected automatically.  
6. What is the life cycle of the battery pack and can I leave the headset  
connected to the power adapter or USB cable even if the battery has  
been fully charged?  
The battery pack has a life cycle of 500 which means it can be charged 500  
times before the playtime becomes shorter. The headset can be left  
connected to the power adapter or a USB cable even if the battery has  
been fully charged.  
2. Why won’t my X5 enter into pairing mode?  
Follow through the instructions in the X5 Headset Manual. Press the ‘Vol  
Up’ and ‘On/Off buttons for 4 seconds. The X5 will enter into Pairing mode  
ready to be searched by devices. Also, the X5 sometimes requires a few  
seconds to establish a connection. Please be patient while devices are  
searching.  
7. Sometimes it’s difficult to distinguish the LED indicators when  
charging via USB adapter or USB cable?  
The LED indicators can be distinguished as follows :  
1) Charging the Headset or Audio Streamer: LED will flash red and blue  
alternately.  
3. Is my X5 Headset charged?  
Red LED will flash red slowly if the battery is getting low.  
4. When I mount battery and power on headset, the LED flashes red.  
This indicates a low battery level. Please charge the battery according to  
the instructions in the manual.  
2) Charging the Headset while in connection (play) mode : LED will light red.  
After charging is complete, LED will turn OFF.  
3) Charging the Audio Streamer in connection (play) mode : LED will flash  
red and blue alternately.  
5. While using the X5 Headset, I connected it to PC via USB to charge  
but the LED doesn’t show any color indication.  
31  
X5 Stereo Bluetooth Headset  
8. What is the battery life for X5 Headset and Audio Streamer? Also, is 11. Why can’t I hear any sound from the Speaker?  
the connection time for Stereo Headset and Audio Streamer the same The phone’s memory may have become corrupt and can be fixed by  
if I use fully charged batteries?  
rebooting the phone. If this does not resolve the issue, delete the pairing  
Batteries used in Stereo Headset and Audio Streamer are the same and the information and re-pair  
playtime for a well charged battery is minimum 12 hours and maximum 16  
hours depending on the listening volume. Because the power consumption 12. After connecting Audio Streamer with MP3 player, I only hear audio  
of both devices is almost the same, the connection time will also be similar.  
from one side of the Headset. Why?  
Check if both ends of the stereo cable have been plugged into Audio  
9. How do I reconnect Audio Streamer with the X5 Headset after I have Streamer and stereo jack of the MP3 player properly.  
changed battery or switched the devices OFF?  
To reconnect, you just have to power on both devices and they will be 13. I connected Audio Streamer to the PC using the Y-cable and  
connected automatically.  
played music from Windows Media Player but I don’t hear sounds  
from Headset.  
10. Can I use the Audio Streamer with a PC without battery fitted and if In such case, please check the audio settings as follows : Click ‘Start’ Æ  
yes, how can I make the connection with Headset? ‘Control Panel’ Æ ‘Sounds and Audio Devices’ Æ ‘Audio Tab’ Æ check if  
Yes, Audio Streamer can be used with a PC without having to mount a your internal Soundcard has been selected as the audio playback device.  
battery. This is on the condition that the Audio Streamer is connected to PC Click Ok and restart the audio player(Windows Media Player, Winamp etc)  
via USB cable and if the Audio Streamer has been paired with headset  
before. Simply plug in the USB into Audio Streamer and it will power ON  
and connect to headset.  
32  
X5 Stereo Bluetooth Headset  
14. When I connect Audio Streamer to PC via the Y-cable, I hear mono both devices. Next, pair Headset with Bluetooth phone and make the  
sounds from Headset. Why?  
connection via Headset or Handsfree profile. Now, you can switch on the  
When headset and Audio Streamer are first connected, it is always in A2DP Audio Streamer to establish the connection with Headset. Please note that  
mode. So, if you have accidentally pressed the ON/OFF button of headset, you can only realize A2DP connection between Headset and Audio  
it will switch to Voice mode. So, if you hear sound in monaural form from Streamer because the Headset/Handsfree profile has already been used up  
the headset, press the ‘MFB’ of the X5 once to switch to Stereo.  
by the Bluetooth phone.  
15. Why is the X5 noisy and distorted?  
17. While listening to music from an audio device connected to the  
A low battery can be the cause of bad voice quality. Please charge the Audio Streamer, I received a phone call and answered by pressing  
headset. Some people like to have their phone ring loudly, but this may ‘MFB’ button. Although music stopped, I realized that when the music  
cause distortion when transferred to the X5 speaker. In your phone, set up replayed, it was not at the point where it was first stopped.  
a Profile with lower ringing volumes and keypad tones and activate when When a call comes in, the music will be muted, not paused, i.e. it will keep  
using with X5.(check your phone user manual for instructions on setting up playing in the background.  
profiles). Also, if the antenna strength from your phone network is weak, it  
may cause signal drop outs or disruption.  
18. How can I connect the Audio Streamer with a TV and Hi-Fi Set or  
iPod?  
16. I want to connect the Headset with a Bluetooth phone and at the You can connect the 3.5mm stereo cable into the Headphone Jack. If it  
same time listen to music from an audio device using the Audio doesn’t fit the plug, you can use an adapter which is available from any  
Streamer. How should I make the connection?  
electronics type store for a few dollars.  
To use the Headset with two devices, you have to pair the Headset with  
both devices. First, pair Headset with Audio Streamer and then switch OFF  
33  
X5 Stereo Bluetooth Headset  
19. How can I connect Audio Streamer with MP3 phone that doesn’t 22. What if my computer has built in Bluetooth? Can I use it?  
have 3.5mm stereo input jack?  
You may be able to use an internal Bluetooth device along with its software  
For MP3 phones that don’t have a 3.5mm stereo input jack, you have to as long as it supports Headset/Handsfree for voice, A2DP for stereo and  
buy an adapter that fits into MP3 phone and which will accommodate AVRCP for remote control. Please check your computer manufacturers’  
3.5mm stereo cable input.  
website for details. There may be updated Bluetooth drivers on their site  
that will enable these features.  
20. My X5 worked great but now it won’t connect to my phone, what  
can I do?  
23. Why can the talk time and standby time differ with the products  
As newer phones are like mini-computers, they may become corrupt over specification description?  
time and you may need to reset them every so often (at least once a week The talk time and stand by time will differ based on different brands’ mobile  
is good). Simply switch off your phone, remove the battery for a few phones, different distances between devices and different Bluetooth link  
seconds, replace and reboot. The X5 should now connect. If not, remove status (active, sleep, sniff mode etc.)  
existing pairing and re-pair the devices.  
24. Why does my phone battery not last as long as it used to?  
21. Can I remote control playback features on a PC like ‘play’, ‘next’, When you switch Bluetooth ON, your phone searches for Bluetooth devices  
‘previous’, ‘stop’ and ‘pause’ from the X5 Bluetooth Stereo Headset? I in the area. This will use more battery power than without Bluetooth ON.  
can already do this with my A2DP/AVRCP enabled phone.  
The X5 has a standby mode it enters when connected to your phone so  
Yes, this is possible if you are using a Bluetooth USB Dongle (not supplied) that it minimizes battery loss. This allows the X5 to have such outstanding  
with Windows Media Player or Winamp or other AVRCP compatible battery life as well as reducing the power required by the phone.  
program. This is not possible using the Audio Streamer.  
34  
X5 Stereo Bluetooth Headset  
25. I am having trouble pairing a second phone, what can I do?  
When Pairing a second mobile phone, make sure the first is off or out of 29. Why can’t I hear the dial tone from headset when I dial?  
range. If you cannot connect to a previously paired and connected phone, Check the Bluetooth protocol of your mobile phone to see if it supports in-  
go to the Bluetooth menu of the phone and select the X5 and Press band ring tone. If it does, then you should hear the dial tone (such as Nokia  
Connect. Some phones may require this if it is the second device used. You series) or if it doesn’t you cannot (such as some Sony-Ericsson series).  
do not have to re-pair the devices, just manually connect.  
30. I have read all the solutions in this document but I still cannot get  
26. How can I stay near the X5 but not have calls diverted through it?  
my X5 to work properly, what can I do?  
The X5 will remain connected within a range of 10 meters so if you are Check the website at www.blueantwireless.com for updates and info.  
staying near the device but want to take calls through the phone simply Contact us and we will help you through your problem.  
switch the X5 off. Or turn Bluetooth off in the phone.  
27. My phone says “Bluetooth Module not found” what can I do?  
This means that your phone cannot find its internal Bluetooth chip for some  
reason. Restarting your phone should fix this problem. If not please contact  
your phone manufacturer.  
28.  
I
have  
a
PDA phone that pairs to the X5 but has trouble  
transferring calls, how can I fix this?  
Go to the phone manufacturers’ website and download and install the latest  
ROM software for your device. Many new PDA phones are software  
upgradeable and fixes are made available for problems such as this. This is  
especially the case with newly released devices.  
35  
X5 Stereo Bluetooth Headset  
Contact Us  
Warranty Process  
For Connection Assistance or if you are having difficulties using your X5 a. Should you be having difficulties in the operation of your X5, please first  
Stereo Bluetooth Headset,  
refer to the F.A.Q in this Manual.  
b. Check our website for updated manuals, more information, and  
troubleshooting assistance www.blueantwireless.com  
c. Call and speak to one of the Blueant Wireless Customer Service Team  
d. We will help clarify whether you have a hardware or connection issue.  
e. Return the unit directly to BlueAnt for testing and replacement of faulty  
items.  
Please visit our website www.blueantwireless.com  
Or contact us  
North America  
1 866 891-3032  
Please call to arrange a Return Merchandise Authorization (RMA) number.  
Or  
Australia  
1300 669 049 (AUS)  
Return the unit to your place of purchase and the store will be able to return  
the kit to Blueant for testing and replacement of faulty items.  
New Zealand  
0800 443 122 (NZ)  
Disclaimer Notice  
Product Warranty  
The manufacturer shall not be liable for errors contained herein or for incidental or  
consequential damages in connection with the furnishing, performance or use of this material.  
This document contains proprietary information, which is protected by international patent  
applications and copyright. All rights reserved. No part of this document may be copied,  
reproduced or translated without prior written consent of the manufacturer. The manufacturer  
reserves the right to revise this publication and to make changes from time to time in the  
contents hereof without obligation to notify any person of such revisions or changes. The  
manufacturer also reserves the right to change the specifications without notice.  
z Blueant Wireless Pty Ltd warrants this product against all defects in  
material and workmanship for a period of two years for the X5 Headset and  
Streamer and six months for batteries, from the date of purchase by end  
user. The conditions for warranty are as follows :  
z The warranty is valid only if the original receipt issued to the original  
purchaser by the dealer is presented with the product to be repaired or  
replaced.  
z The warranty is void if the serial number, date of purchase and product  
label had been removed.  
z The warranty does not cover any failure or damage of the product due to  
normal wear and tear, physical abuse, improper installation, misuse,  
modification or repairs by unauthorized third parties.  
FCC notice to users and product statements  
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. Operation is subject to the  
following two conditions; (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired  
operation. CAUTION: Changes or modifications not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
z Blueant Wireless Pty Ltd does not assume responsibility for any loss or  
damage incurred during shipment and as a result of force majeure.  
z Blueant Wireless Pty Ltd is not liable for any incidental or consequential  
damages arising from the use or misuse of the product.  
z All warranty claims are limited to repair or replacement of the defective  
product at the sole discretion of Blueant Wireless Pty Ltd.  
z If Blueant Wireless Pty Ltd repairs or replaces the product, the repaired or  
replaced product shall be warranted for the remaining time of the original  
warranty period. Repair or replacement may involve the use of functionally  
equivalent reconditioned units.  
European CE notice to users and product statements  
This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC).  
Hereby, Blueant Wireless Pty Ltd declares that this product is in compliance with the essential  
requirements and other relevant provisions of Directive 1999/5/EC.  

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