®
Zebra
Xi4™/RXi4™
User Guide
P1009874-002
Declaration of Conformity
3
Declaration of Conformity
We have determined that the Zebra printers identified as the
Xi4™ Series
110Xi4™, R110Xi4™, 140Xi4™, 170Xi4™, 220Xi4™
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Xi4™/RXi4™ User Guide
P1009874-002
Declaration of Conformity
Compliance Information
4
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies Corporation could void the user’s authority to operate the equipment. To ensure
compliance, this printer must be used with Shielded Communication Cables.
FCC Radiation Exposure Statement
(for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
P1009874-002
Xi4™/RXi4™ User Guide
1/7/10
Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Load Media in Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Remove Media Liner from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adjust Transmissive Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Upper Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Standard Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
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Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 166
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
110Xi4 and R110Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
140Xi4, 170Xi4, and 220Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
110Xi4 and R110Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
140Xi4, 170Xi4, and 220Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
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8
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
110Xi4 and R110Xi4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
140Xi4, 170Xi4, and 220Xi4 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
P1009874-002
Xi4™/RXi4™ User Guide
1/7/10
About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1/7/10
Xi4™/RXi4™ User Guide
P1009874-002
About This Document
Who Should Use This Document
10
Who Should Use This Document
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section
Description
This section provides the tasks that you must
complete and the issues that you must consider
This section provides information about errors that
you might need to troubleshoot. Assorted
The glossary provides a list of common terms.
P1009874-002
Xi4™/RXi4™ User Guide
1/7/10
About This Document
7
Contacts
Contacts
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com
E-mail Back Technical Library:
E-mail address: emb@zebra.com
Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest
Which Department
Do You Need?
Europe, Middle East,
and Africa
Asia Pacific
and India
The Americas
Regional Headquarters Zebra Technologies Corporation
475 Half Day Road, Suite 500
Zebra Technologies Europe Limited Zebra Technologies Asia
Dukes Meadow
Pacific Pte. Ltd.
Lincolnshire, IL 60069 USA
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
T: + 65 6858 0722
F: +65 6885 0838
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
Technical Support
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
T: +65 6858 0722
F: +65 6885 0838
For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.
Hardware: ts1@zebra.com
Software: ts3@zebra.com
All other areas:
Kiosk printers:
T: +1 866 322 5202
E: kiosksupport@zebra.com
Please have your model and
serial numbers available.
Repair Service
Department
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 821 1797
T: +44 (0) 1772 693069
F: +44 (0) 1772 693046
T: +65 6858 0722
F: +65 6885 0838
New requests: ukrma@zebra.com
Status updates:
All other areas:
For back-to-base service and
repair.
To request a repair in the U.S.,
Technical Training
Department
T: +1 847 793 6868
T: +1 847 793 6864
F: +1 847 913 2578
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
T: + 65 6858 0722
F: +65 6885 0838
All other areas:
For Zebra product training
courses.
Inquiry Department
T: +1 877 ASK ZEBRA (275 9327)
T: +44 (0) 1628 556037
F: +44 (0) 1628 556005
All other areas:
For product literature and
distributor and dealer
information.
Customer Service
Department (US)
T: +1 877 ASK ZEBRA (275 9327)
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
T: +65 6858 0722
F: +65 6885 0836
All other areas:
Internal Sales
Department (UK)
For printers, parts, media,
and ribbon, please call your
distributor or contact us.
Key:
T: Telephone
F: Facsimile
E: E-mail
1/7/10
Xi4™/RXi4™ User Guide
P1009874-002
About This Document
Document Conventions
8
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICGfont.
Command Line Examples Command line examples appear in CourierNew font. For
example, type ZToolsto get to the Post-Install scripts in the bindirectory.
Files and Directories File names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Icons Used
Identifies features that are available in printers with firmware version X60.15.x, X50.15.x, or
later.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
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About This Document
Document Conventions
9
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
Figure 1 • Sample Figure with Callouts
3
2
1
Clear plastic RF card cover
(not used on all printers)
Screw
1
2
3
Wireless radio card
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Document Conventions
10
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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1
Introduction
This section provides a high-level overview of the printer and its components.
Contents
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Introduction
Printer Components
16
Printer Components
Figure 2 shows the standard components inside the media compartment of your printer.
Depending on the printer model and the installed options, your printer may look slightly
different. Familiarize yourself with these components before continuing with the printer setup
procedure.
Figure 2 • Printer Components
3
4
5
6
A
B
2
7
8
9
1
C
7
8
Platen roller
Media supply guide*
Media supply hanger*
Media spindle*
1
2
3
4
7
8
9
A
Control panel
Printhead assembly
Printhead-open lever
Used in 110Xi4/R110Xi4 200 dpi and
300 dpi models.
Ribbon take-up spindle
Ribbon supply spindle
Used in 110Xi4/R110Xi4 600 dpi models.
Used in all other Xi4 models.
5
6
B
C
* Determined by printer model. See A, B, or C.
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Introduction
Control Panel
17
Control Panel
• The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
• The control panel buttons are used to control the printer operations and to set parameters.
• The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 3 • Location of Control Panel Buttons and Lights
1
2
3
4
5
9
6
7
10
11
8
12
13
14
Power light
PAUSE light
Error light
On when the printer is on.
1
2
3
On when the printer is paused.
Off
Blinking
Normal operation—no printer errors.
A printer error exists. Check the LCD for more
information.
Data light
Off
Normal operation. No data being received or
processed.
4
On
The printer is processing data or is printing. No data is
being received.
Blinking quickly
The printer is receiving data from or sending status
information to the host computer.
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Control Panel
18
LCD
The control panel LCD functions differently in different printer modes.
5
• In Operating mode, the LCD displays the printer’s status, sometimes in
conjunction with a control panel light.
• In Pause mode, the printer stops printing temporarily.
• In Setup mode, you can use the control panel LCD to view or modify printer
PLUS (+)
Changes the parameter values. Common uses are to increase a value, to answer
“yes,” to scroll through choices, or to change values while entering the printer
password.
6
PREVIOUS
When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to
scroll quickly.
Changes the parameter values. Common uses are to decrease a value, to answer
“no,” to scroll through choices, or to change the cursor position while entering the
printer password.
7
8
MINUS (-)
SETUP/EXIT
NEXT/SAVE
Enters and exits Setup mode.
9
10
• When in Setup mode, scrolls the LCD to the next parameter. Press and hold to
scroll quickly.
• When exiting Setup mode, saves any changes that you made in the configuration
and calibration sequence.
CALIBRATE
Calibrates the printer for the following:
11
• Media length
• Media type (continuous or non-continuous)
• Print method (direct thermal or thermal transfer)
• Sensor values
PAUSE
FEED
Starts or stops printer operation, or removes error messages and clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses.
Forces the printer to feed one blank label each time the button is pressed.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
Cancels print jobs when the printer is paused.
12
13
14
CANCEL
Pressing CANCEL once has these effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, CANCEL is ignored.
Pressing and holding CANCEL clears the printer’s entire label format memory,.
When the formats are cleared, the DATA light turns off.
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2
Printer Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
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Before You Begin
20
Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
‰ Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
‰ Select a Site Have you selected an appropriate location for the printer? If you have not,
‰ Connect to a Data Source Have you determined how the printer will connect to a
data source (usually a computer)? For more information, see Select a Data
‰ Attach a Power Cord Do you have the correct power cord for your printer? If you are
‰ Select Media Do you have the correct media for your application? If you are unsure,
‰ Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Printer Setup
Handling the Printer
21
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies Corporation is not responsible for any damage incurred
during the shipment of the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
Table 1 • Storage Temperature and Humidity
Temperature
Relative Humidity
–40°F to 140°F (–40° to 60°C)
5% to 85% non-condensing
Ship the Printer
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
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Select a Site for the Printer
22
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
Provide Proper Operating Conditions
This printer is designed to function in a wide range of environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
Table 2 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 2 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 105°F (5° to 40°C)
32° to 105°F (0° to 40°C)
20 to 85% non-condensing.
20 to 85% non-condensing
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source (such as a computer), the selected site
must provide the appropriate connections to that data source. For more information on the
types of communication interfaces and their limitations, see Select a Data Communication
Provide a Power Source
Place the printer within a short distance of a power outlet that is easily accessible.
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Printer Setup
Select a Data Communication Interface
23
Select a Data Communication Interface
Table 3 provides basic information about data communication interfaces that you can use to
connect your printer to a computer. You may send label formats to the printer through any data
communication interface that is available. Select an interface that is supported by both your
printer and your computer or your Local Area Network (LAN).
Table 3 also shows how to connect the different types of data cables to your printer and
computer. The connectors on the back of your computer may be in different locations than on
the sample computer shown in this section.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
Table 3 • Data Communication Interfaces
Standard or
Description
Optional
Interface
RS-232 Serial
Standard
Limitations and Requirements
• Maximum cable length of 50 ft (15.24 m).
• You may need to change printer parameters to match the host
computer.
• You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
Connections and Configuration The baud rate, number of
data and stop bits, the parity, and the XON/XOFF or DTR control
must match those of the host computer. See Standard Control
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Select a Data Communication Interface
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Table 3 • Data Communication Interfaces (Continued)
Standard or
Optional
Interface
Description
IEEE 1284
Standard
Limitations and Requirements
Bidirectional Parallel
• Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• No printer parameter changes required to match the host
computer.
Connections and Configuration No additional
configuration is necessary. An Ethernet print server (if installed)
takes up or covers this port on the printer.
USB
Standard
Limitations and Requirements
• Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host
computer.
Connections and Configuration No additional
configuration is necessary.
Caution • Be careful not to plug the USB cable into the wired
Ethernet print server connector on the printer because doing so
will damage the connector.
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Select a Data Communication Interface
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Table 3 • Data Communication Interfaces (Continued)
Standard or
Optional
Interface
Description
Twinax/Coax
Optional
Limitations and Requirements
• Acts as an EBCDIC to ASCII converter.
• Allows for the ability to communicate with the printer in an
®
®
IBM AS/400 environment.
Connections and Configuration No additional
configuration is necessary. To purchase this option, contact your
authorized Zebra reseller.
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Select a Data Communication Interface
26
Table 3 • Data Communication Interfaces (Continued)
Standard or
Optional
Interface
Description
Internal wired
Standard
Limitations and Requirements
Ethernet print server
• Can print to the printer from any computer on your LAN.
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• The printer must be configured to use your LAN.
Connections and Configuration Refer to the ZebraNet
10/100 Print Server User and Reference Guide for configuration
instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with
your printer.
Note • To use this connection, you may need to remove a
factory-installed plug that is designed to keep someone
from accidentally plugging a USB connector into this port.
Wireless Ethernet
print server
Optional
Limitations and Requirements
• Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• The printer must be configured to use your WLAN.
Configuration Refer to the ZebraNet Wireless User Guide for
configuration instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with
your printer.
Note • This connection covers or takes up the parallel port.
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Select a Data Communication Interface
27
Data Cables and Wireless Cards
You must supply all data cables or wireless cards for your application.
Data Cables Ethernet cables do not require shielding, but all other data cables must be fully
shielded and fitted with metal or metallized connector shells. Unshielded data cables may
increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless User Guide. A
with your printer.
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Connect the Printer to a Power Source
28
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the printer to a power source, complete these steps:
1. Toggle the printer power switch to the off (O) position.
2. Plug the power cord into the AC power connector (1) on the rear of the printer.
1
3. Plug the other end of the power cord into a power outlet near the printer.
4. Turn on (I) the printer.
The control panel LCD and lights activate, indicating that the printer is booting up.
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Connect the Printer to a Power Source
29
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
interference.
Figure 4 • Power Cord Specifications
2
3
1
4
AC power plug for your country—This should bear
the certification mark of at least one of the known
3-conductor HAR cable or other cable approved for
your country.
IEC 320 connector—This should bear the
certification mark of at least one of the known
Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
1
2
3
4
Figure 5 • International Safety Organization Certifications
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Printer Setup
Install the Control Panel Keypad Cover
30
Install the Control Panel Keypad Cover
this optional cover if your printer will operate in a moist or dirty environment. This will help to
protect the keypad from damage.
Figure 6 • Control Panel Keypad Cover
To install the control panel keypad cover, complete these steps:
1. Remove the paper backing from the control panel keypad cover to expose the adhesive.
2. Carefully align the cover over the keypad. Press to make the cover adhere to the printer.
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Printer Setup
Types of Media
31
Types of Media
Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous
high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has
been specifically engineered to enhance the printing capabilities of the printer and to prevent
Your printer can use various types of media:
• Standard media—Most standard media uses an adhesive backing that sticks individual
labels or a continuous length of labels to a liner.
• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive
or a liner, and it is typically perforated between tags.
• Radio frequency identification (RFID) “smart” media—RFID
media can be used in a printer that is equipped with an RFID
reader/encoder. RFID labels are made from the same materials and
adhesives as non-RFID labels. Each label has an RFID transponder
(sometimes called an “inlay”), made of a chip and an antenna,
embedded between the label and the liner. The shape of the transponder varies by
manufacturer and is visible through the label. All “smart” labels have memory that can be
read, and many have memory that can be encoded.
Table 4 describes roll and fanfold media. Roll media is loaded into the printer while fanfold
media may be located inside or outside of the printer.
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Types of Media
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Table 4 • Roll and Fanfold Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core. Individual
labels are separated by one or more of the following methods:
• Web media separates labels by gaps, holes, or notches.
• Black mark media uses pre-printed black marks on the back
side of the media to indicate label separations.
• Perforated media has perforations that allow the labels or
tags to be separated from each other easily. The media may
also have black marks or other separations between labels
or tags.
Non-Continuous
Fanfold Media
Fanfold media is folded in a zigzag pattern. Fanfold media can
have the same label separations as non-continuous roll media.
The separations would fall on or near the folds.
Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core.
Continuous roll media does not have gaps, holes, notches, or
black marks to indicate label separations. This allows the
image to be printed anywhere on the label. Sometimes a cutter
is used to cut apart individual labels.
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Ribbon Overview
33
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
only use ribbon that is coated on the outside. If you are unsure which side of a particular roll of
ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is
coated.
Figure 7 • Ribbon Coated on Outside or Inside
Outside
Inside
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Ribbon Overview
34
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon...
Then...
Adhered to the label
The ribbon is coated on the outside and can be used in
this printer.
Did not adhere to the label
The ribbon is coated on the inside and cannot be used in
this printer. To verify this, repeat the test on the other
surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper
The ribbon is coated on the outer surface.
Did not leave a mark on the The ribbon is coated on the inner surface and cannot be
paper
used in this printer. To verify this, repeat the test on the
other surface of the roll of ribbon.
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Operations
This section provides the procedures for loading and calibrating the printer.
operating the printer.
Contents
Print Modes and Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Print Mode Descriptions and Printer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Media Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Prepare the Media for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Load Media in Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Remove Media Liner from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Adjust Transmissive Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Upper Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Adjust Printhead Pressure and Toggle Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
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Print Modes and Printer Options
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Print Modes and Printer Options
mode that matches the media being used and the printer options available. For more
Print Mode Descriptions and Printer Requirements
Table 5 • Print Modes and Printer Options
Print Mode
When to Use/Printer Options Required
Printer Actions
Tear-Off
Use for most applications. This mode can
The printer prints label formats as it
receives them. The printer operator can tear
off the printed labels any time after they
print.
(default setting) be used with any printer options and most
media types.
Peel-Off
Use only if the printer has the Peel-Off or
Rewind option.
The printer peels the label from the liner
during printing and then pauses until the
label is removed. The backing is wound on
the rewind spindle, but the rewind plate is
not used.
Cutter
Use if the printer has a cutter option when
you want the labels to be cut apart.
The printer prints a label and then cuts it
free.
Delayed Cut
Use if the printer has a cutter option when
you want the printer to cut the labels apart
at a signal.
The printer prints a label, pauses, and cuts
the label when it receives the ~JK(delayed
cut) ZPL command.
Applicator
Rewind
Use only if the printer is used with a
machine that applies labels.
The printer prints a label when it receives a
signal from the applicator.
Use if the printer has the Rewind option and The printer prints without pausing between
you want the labels to rewind onto a core.
labels. The media is wound onto a core after
printing. The rewind plate is used.
If your printer has a cutter, the media is
threaded through the cutter, but the labels
are not cut.
RFID
Use when printing multiple RFID labels in The printer does not backfeed between
Tear-Off mode to improve throughput time. labels. When the last label prints, the printer
waits 1 second for another label format
before feeding the last printed label to the
tear-off position.
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Media Paths
Table 6 shows the media paths for print mode and printer option combinations using roll
media. Fanfold media uses the same print modes and printer options as roll media. RFID
printers can use all of these printer options and have the same media paths.
Table 6 • Media Paths for Print Modes with Various Printer Options
Print Mode
Printer Option
Media Path
Tear-Off
Printers with any
printer options can
use Tear-Off mode
Peel-Off or
Applicator
Rewind (shown) or
Peel (not shown)
Red solid lines = media, Blue dotted lines = backing only
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Print Modes and Printer Options
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Table 6 • Media Paths for Print Modes with Various Printer Options (Continued)
Print Mode
Printer Option
Media Path
Cutter
Cutter
Rewind
Rewind (without
Cutter option)
Red solid lines = media, Blue dotted lines = backing only
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Prepare the Media for Loading
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Prepare the Media for Loading
You can use roll media or fanfold media in your printer. Roll media hangs on and is loaded
from the media supply hanger. Fanfold media is stored away from or in the bottom of the
printer and can drape across the media supply hanger.
Roll Media
To place roll media on the media supply hanger, complete these steps:
1. Raise the media door.
2. Remove and discard any tags or labels that are dirty or that are held by adhesives or tape.
Tag Stock
Labels
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3. Follow the instructions for your printer model to insert media into the printer.
110Xi4/R110Xi4 600 dpi
a. Place the roll of media on the media supply spindle. Push the roll back as far as it will
go.
110Xi4/R110Xi4 200 dpi and 300 dpi
Other Xi4 Models
a. Pull out the media supply guide as far as it goes. a. Slide out and flip down the media supply guide.
b. Place the roll of media on the media supply
b. Place the roll of media on the media supply
hanger. Push the roll as far back as it will go.
hanger. Push the roll back as far as it will go.
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110Xi4/R110Xi4 200 dpi and 300 dpi
Other Xi4 Models
c. Slide in the media supply guide until it touches
c. Flip up the media supply guide.
the edge of the roll.
d. Slide in the media supply guide until it touches
the edge of the roll.
4. Continue with the media loading procedure for the desired print mode.
•
•
•
•
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Prepare the Media for Loading
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Fanfold Media
You can store fanfold media behind the printer (rear feed) or under the printer (bottom feed).
Using the media supply hanger is optional.
To load fanfold media, complete these steps:
1. Raise the media door.
2. Thread the fanfold media through the bottom access slot (1) or the rear access slot (2).
If using...
Then use this access slot...
Bottom feed
1
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If using...
Then use this access slot...
Rear feed
(shown using a media
supply hanger)
2
a. Slide out and, if applicable, flip down the media supply
guide.
b. Drape the media over the media supply hanger or media
spindle.
3. If applicable, flip up the media supply guide. Slide in the
media supply guide until it touches the edge of the media.
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Load Media in Tear-Off Mode
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Load Media in Tear-Off Mode
Follow these instructions to operate the printer in Tear-Off mode.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
instructions.
3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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5. Slide the outer media guide (1) all the way out.
1
6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
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7. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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Load Media in Peel-Off Mode
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Load Media in Peel-Off Mode
until the first label is removed. The TAKE LABEL light flashes until the label is removed. The
backing is wound on the rewind spindle, but the rewind plate is not used.
Figure 8 • Media Loaded in Peel-Off Mode
5
1
2 3
4
13
6
12
11
7
10
9 8
Printhead-open lever
Media guide
1
2
Media guide roller
Media supply guide
Media
3
4
5
Media supply hanger
Guide plate
6
7
Spindle hook
8
Rewind spindle
Label backing
Rewind plate (removed)*
Tear-off bar
9
10
11
12
13
Printed label
* In new printers, remove the protective plastic covering from the rewind plate
before using.
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Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Peel-Off mode, complete these steps:
1. Remove the rewind plate (if installed) from the front of the printer. Store it on the two
mounting screws on the inside of the printer base.
instructions.
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4. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
5. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
6. Slide the outer media guide (1) all the way out.
1
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7. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
8. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
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9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle.
11. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
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12. Wind the media liner counterclockwise around the rewind spindle.
a. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide
plate (2).
2
1
b. Rotate the spindle counterclockwise several turns to wind the media liner over the
hook and remove any slack.
13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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14. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
15. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
The backing winds on the rewind spindle or core.
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Load Media in Cutter Mode
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Load Media in Cutter Mode
A cutter is a rotating knife with a self-sharpening blade that is attached to the front of the
printer. The cutter is used to cut individual labels as they are printed.
Figure 9 shows the printer loaded with labels in Cutter mode.
Figure 9 • Media Loaded in Cutter Mode
5
1
2
3
4
6
Printhead-open lever
Media guide
Media guide roller
Media supply guide
Media
1
2
3
4
5
6
Cutter
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Cutter mode, complete these steps:
instructions.
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3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
5. Slide the outer media guide (1) all the way out.
1
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6. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
7.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3).
1
2
3
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8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
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10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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Load Media in Rewind Mode
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Load Media in Rewind Mode
shows how to load media for Rewind mode in printers that do not have a Cutter option.
Figure 10 • Media Loaded in Rewind Mode
5
1
2
3
4
10
9
6
8 7
Printhead-open lever
Media guide
1
2
Media guide roller
Media supply guide
Labels
3
4
5
Guide plate
6
Spindle hook
7
Rewind spindle
8
Rewind plate (for Rewind mode only)*
Printed labels
* In new printers, remove the protective plastic covering from the rewind
plate before using.
9
10
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Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To set up the printer in Rewind mode, complete these steps:
1. Remove the rewind plate from its storage location inside the printer.
2. Position the rewind plate so that the lip on the attached hook plate points down.
3
1
4
5
2
Upper slot
Lower slot
Rewind plate
Lip
Adjustable hook plate
1
2
3
4
5
3. Insert the hook plate lip 1/2 in. (13 mm) into the lower slot in the side plate.
4. Align the upper end of the rewind plate with the matching upper slot in the side plate.
5. Slide in the rewind plate until it stops against the printer’s main frame.
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instructions.
8. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
9. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
10. Slide the outer media guide (1) all the way out.
1
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11. If your printer includes a media dancer assembly (1), thread the media under the media
dancer assembly roller. For all printers, thread the media under the media guide roller (2)
and then the upper media sensor (3).
Important • Make sure that you thread the media under these components. If you thread
the media over them, the media obstructs the ribbon sensor and causes a false
RIBBON OUTerror.
3
2
1
12. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
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13. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
14. Remove the hook from the rewind spindle.
15. If you are using a core, slide it onto the rewind spindle until it is flush against the guide
plate.
Note • A core is not required.
16. Wind the media liner counterclockwise around the rewind spindle.
17. Reinstall the hook. Insert the short end of the hook into the hole in the center of the
adjusting nut (1). Insert the long end of the hook into the small hole on the guide plate (2).
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2
1
18. Rotate the spindle counterclockwise several turns to wind the media liner over the hook
and remove any slack.
19. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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20. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
21. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
The labels wind on the rewind spindle or core.
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Remove Media Liner from the Rewind Spindle
Rewind mode uses the rewind spindle to wind media, while Peel-Off mode uses the rewind
spindle to wind used liner. Remove the media or the liner from the rewind spindle each time
that you change media.
Important • It is not necessary to turn off the power to remove media or liner from the
rewind spindle. If power is turned off, all label formats and images, as well as any
temporarily saved parameter settings stored in the printer’s internal memory, are lost. When
power is turned back on, these items must be reloaded.
To remove media or liner from the rewind spindle, complete these steps:
1. Has the media run out?
If...
Then...
No
a. Create slack in the media or liner by rotating the rewind spindle
slightly clockwise.
b. Cut or tear the media or liner at the rewind spindle.
Yes
Continue with the next step.
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2. Pull out the spindle hook.
3. Slide the media or liner off of the rewind spindle.
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Load Ribbon
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Load Ribbon
Use the instructions in this section to load ribbon for use with thermal transfer labels. For
direct thermal labels, do not load ribbon in the printer. The ribbon path is slightly different for
Important • Use ribbon that is wider than the media to protect the printhead from wear.
Ribbon must be coated on the outside.
Figure 11 • Ribbon Path
Without Ribbon Dancer
With Ribbon Dancer
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To load ribbon, complete these steps:
1. Align the arrow (1) on the ribbon take-up spindle knob with the notch (2) in the ribbon
take-up spindle.
2
1
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2. Align the segments of the ribbon supply spindle.
3. Orient the ribbon with the loose end unrolling clockwise.
4. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go.
5. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have
paper or something else attached to the end to serve as a ribbon leader?
If…
Yes
No
Then…
Continue with the next step.
a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)
long from the roll.
b. Peel a label from the media strip.
c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).
The media strip acts as a leader.
3
1
2
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6. Open the printhead assembly by rotating the printhead-open lever counter-clockwise.
ribbon dancer location.)
If...
Then...
No
Thread the ribbon over the media dancer assembly (1) and under the
ribbon guide roller (2).
1
2
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If...
Then...
Yes
a. Thread the ribbon through the ribbon dancer. The ribbon must go
under the upper roller (1) and then over the lower roller (2).
b. Thread the ribbon under the ribbon guide roller (3).
3
1
2
8. Push the ribbon leader forward until it passes under the printhead assembly (1), over the
snap plate (2), and then over the platen roller (3).
1
2
3
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9. Bring the ribbon leader over the upper ribbon roller (1) and then toward the ribbon take-up
spindle (2).
1
2
10. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-up
spindle.
11. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any
slack.
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12. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
Remove Used Ribbon
Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.
To remove used ribbon, complete these steps:
1. Has the ribbon run out?
If the ribbon...
Ran out
Then
Continue with the next step.
Did not run out
Cut or break the ribbon before the ribbon take-up spindle.
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2. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it
stops.
The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.
3. Slide the used ribbon off of the ribbon take-up spindle and discard.
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Calibrate the Printer
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Calibrate the Printer
Calibrate the printer when it is first put into service. Calibration allows the printer to establish
the proper settings for the specific media and ribbon used in your application. You may
calibration.
Important • To retain calibration settings in the printer’s memory when the printer is power
Table 7 • Types of Calibration
Type of Calibration
Description
When/How It Occurs
Auto-calibration
The printer automatically sets the value Occurs at the following times:
it detects for the spaces between labels.
• When the printer is first turned on if
CALIBRATION is selected for
• When the printer feeds media after
the printhead is closed if
CALIBRATION is selected for
• As part of both the sensor profile and
media and ribbon sensor calibration
procedures.
Long Calibration
The printer does the following:
• feeds media and ribbon
To perform a long calibration, do one of
the following:
• Press PAUSE on the control panel to
pause the printer, and then press
CALIBRATE.
• sets the values it detects for media
length, media type (continuous or
non-continuous), and print mode
(thermal transfer or direct thermal)
• Select CALIBRATION for the
MEDIAPOWERUPor HEAD
• updates the sensor values
Short Calibration
The printer calibrates using the current Select SHORT CAL for the MEDIA
sensor values rather than detecting the POWERUPor HEADCLOSEparameter
fewer labels than the long calibration
sequence, but it is less reliable because
the values that are stored in the sensors
could be incorrect.
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Calibrate the Printer
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Table 7 • Types of Calibration (Continued)
Type of Calibration
Description
When/How It Occurs
Sensor Profile
Calibration
The printer auto-calibrates and prints a Select the SENSOR PROFILEoption
media sensor profile.
on the control panel. See Print Sensor
Media and Ribbon
Sensor Sensitivity
Calibration
One of the most common adjustments to Select the MEDIA AND RIBBON
printer settings. The printer resets the CALIBRATEoption on the control
sensitivity of the sensors to detect
panel. See Calibrate Media and Ribbon
are using. If you change the type of
ribbon and/or media, you might need to
reset the sensitivity of the media and
ribbon sensors. When the sensors are at
their new sensitivity, the printer
instructions.
performs an auto-calibration.
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Adjust Transmissive Media Sensors
78
Adjust Transmissive Media Sensors
The transmissive media sensor assembly consists of two parts: a light source and a light
sensor. The lower media sensor is the light source, and the upper media sensor is the light
sensor. The media passes between the two parts.
Adjust these sensors only when the printer cannot detect the top of the labels. In this situation,
the control panel LCD displays ERROR CONDITION PAPER OUT, even though there are
labels loaded in the printer. For non-continuous media with a notch or hole in the media, the
sensor must be directly above the notch or hole.
Upper Media Sensor
For the 220Xi4 The upper media sensor can be positioned along the inner portion of the
media (the side closest to the back frame of the printer).
For all other Xi4 models The upper media sensor can be positioned along the inner
portion of the media (the side closest to the back frame of the printer) or the outer portion of
the media (the side farthest from the back frame of the printer). Moving the media sensor to
the outer portion of the media should be performed only by a qualified service technician.
To reposition the upper media sensor along the inside portion of the media,
complete these steps:
1. Remove the ribbon (if ribbon is used).
2. Locate the upper media sensor adjustment screw (1). The upper media sensor eye is
directly below the adjustment screw head.
1
Y
Z
X
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3. Using a thin, flat-blade screwdriver, loosen the upper media sensor adjustment screw.
Y
Z
X
4. Slide the upper media sensor along the slot to the desired position.
Y
Z
X
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5. Tighten the adjustment screw to secure the upper media sensor in its new position.
Y
Z
X
6. Adjust the lower media sensor to match the new position of the upper media sensor. See
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Lower Media Sensor
After you adjust the upper media sensor, adjust the lower media sensor to match its new
position.
To adjust the lower media sensor, complete these steps:
1. Locate the lower media sensor assembly under the rear roller. The sensor is a spring clip
holding a circuit board.
2. Slide the lower sensor until it is under the upper media sensor. Use the light that shines
from the lower sensor to help align it with the upper sensor. Gently pull the wires as
needed (wires should have a little slack).
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Adjust Printhead Pressure and Toggle Position
82
Adjust Printhead Pressure and Toggle Position
Print quality depends on the labels and ribbon used as well as the toggle pressure and position.
Make sure that your labels and ribbon are acceptable for your application. If they are, check
the toggle position and then the printhead pressure.
Toggle Position Adjustment
You may need to adjust the toggles if printing is too light on one side or if thick labels are used.
If the toggle pressure is too light or uneven, the labels and ribbon may slip.
To position the toggles, complete these steps:
1. Loosen the locking nuts (1) at the top of the toggle assemblies.
1
2. Slide the toggles until they provide even pressure on the media. For extremely narrow
media, position one toggle over the center of the labels, and decrease the pressure on the
unused toggle.
3. Tighten the locking nuts.
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Adjust Printhead Pressure and Toggle Position
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Printhead Pressure Adjustment
If positioning the toggles properly does not solve a print quality problem, try adjusting the
printhead pressure. Maximize printhead life by using the lowest pressure that produces the
desired print quality.
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
To adjust printhead pressure, complete these steps:
2. While printing labels, use the control panel controls to lower the darkness setting until the
labels are printing gray instead of black.
3. Loosen the upper knurled nuts on the toggle assemblies (1).
1
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4. Some media types require higher pressure to print well. For these media types, increase or
decrease pressure using the lower knurled nuts (1) until the left and right edges of the
printed area are equally dark.
1
5. Using the control panel, increase the darkness to the desired level.
6. Tighten the upper knurled nuts.
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4
Configuration
This section describes the control panel parameters that are used to configure the printer for
operation.
Contents
Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Standard Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Additional Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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Setup Mode
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Setup Mode
After you have installed the media and ribbon and the Power-On Self Test (POST) is complete,
the control panel displays PRINTER READY. You may now set printer parameters for your
application using the control panel display and the buttons directly below it. If it becomes
Important • Certain printing conditions may require that you adjust printing parameters,
such as print speed, darkness, or print mode. These conditions include (but are not
limited to):
• printing at high speeds
• peeling the media
• the use of extremely thin, small, synthetic, or coated labels
Because these and other factors affect print quality, run tests to determine the best
combination of printer settings and media for your application. A poor match may limit print
quality or print rate, or the printer may not function properly in the desired print mode.
Note • If the printer is operating on an IP network and you have a ZebraNet 10/100 Print
Server or Wireless Plus Print Server, you can change the printer’s parameters in these
additional ways:
• with ZebraLink™ WebView. For information, see the appropriate print server user guide.
• with ZebraNet Bridge. For information, see the ZebraNet Bridge Enterprise Printer
Management User Guide.
Enter and Use Setup Mode
Use the LCD on the control panel to view and adjust printer settings through Setup mode.
When a parameter is changed, an asterisk (*) appears in the upper left corner of the display to
indicate that the value is different from the one currently active in the printer.
Press this key...
SETUP/EXIT
SELECT
To do the following...
enter or exit Setup mode.
select or deselect a parameter.
continue to the next parameter.
return to the previous parameter in the cycle.
PLUS (+)
MINUS (-)
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Setup Mode
Exit Setup Mode
When you exit setup mode, you have several options for saving, changing, or not changing
parameters.
To leave Setup mode, complete these steps:
1. While in Setup mode, press SETUP/EXIT.
The LCD displays SAVE CHANGES.
2. Press PLUS (+) or MINUS (-) to display the save options:
LCD
Description
Stores values in the printer even when power is turned off.
Saves the changes until power is turned off.
PERMANENT
TEMPORARY
CANCEL
Cancels all changes made since you entered Setup mode,
except for changes made to the darkness and tear-off settings,
which go into effect as soon as they are made.
Restores all parameters other than the network settings back to
the factory defaults. Use care when loading defaults because
you will need to reload all settings that you changed manually.
LOAD DEFAULTS
Note • On non-RFID printers, loading factory defaults
causes the printer to auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Restores the wired and wireless network settings back to
factory defaults.
3. Press NEXT/SAVE to select the displayed choice.
When the configuration and calibration sequence is done, PRINTER READYdisplays.
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Change Password-Protected Parameters
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Change Password-Protected Parameters
Certain parameters, including the communication parameters, are password-protected by
factory default.
Caution • Do not change password-protected parameters unless you have a complete
understanding of the parameters’ functions. If the parameters are set incorrectly, the printer
may function unpredictably.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
numeric password. After you have entered the password correctly, you do not have to enter it
again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O) the printer.
To enter a password for a password-protected parameter, complete
these steps:
1. At the password prompt, use MINUS (-) to change the selected digit position.
2. When you have selected the digit that you wish to change, use PLUS (+) to increase the
selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT/SAVE.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the Zebra
Programming Language (ZPL) command ^KP(Define Password) or using the printer’s web
pages (ZebraNet® 10/100 Print Server or Wireless Plus Print Server required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to 0000 via the ^KPZPL command. To re-enable the
password-protection feature, send the ZPL command ^KPx, where xcan be any number from
1 to 9999.
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Print a Configuration Label
89
Print a Configuration Label
A configuration label lists the printer settings that are stored in configuration memory. After
you load the media and ribbon (if necessary), print a configuration label as a record of your
printer’s current settings. Keep the label to use when troubleshooting printing problems.
To print a configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach
LIST SETUP.
3. Press PLUS (+) to confirm printing.
Figure 12 • Sample Configuration Label
Xi4
RXi4
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Print a Network Configuration Label
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Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the printer is
connected to the network.
To print a network configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach
LIST NETWORK.
3. Press PLUS (+) to confirm printing.
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.
Figure 13 • Network Configuration Label (with a Wireless Print Server installed)
asterisk
indicating the
active print
server
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Standard Control Panel Parameters
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Standard Control Panel Parameters
Table 8 shows parameters in the order in which they are displayed when you press
NEXT/SAVE after entering Setup mode. For parameters that do not appear in this table, see
Note • Your label preparation software or the printer driver may override adjustments made
through the control panel. Refer to the software or driver documentation for more
information.
Table 8 • Printer Parameters (Sheet 1 of 22)
Language/Parameter
Action/Explanation
Adjust Print Darkness
Darkness (burn duration) settings depend on a variety of factors, including
ribbon type, media type, and the condition of the printhead. You may adjust
the darkness for consistent high-quality printing.
Important • Set the darkness to the lowest setting that provides
good print quality. If the darkness is set too high, the ink may
smear, the ribbon may burn through, or the printhead may wear
prematurely.
If printing is too light or if there are voids in printed areas, increase the
darkness. If printing is too dark or if there is spreading or bleeding of
printed areas, decrease the darkness.
you can see the results on labels that are currently printing. Darkness
settings also may be changed by the driver or software settings.
Default Value: +4.0
Range: 0 to +30.0
To change the value shown:
1. Press PLUS (+) to increase darkness.
2. Press MINUS (-) to decrease darkness.
Adjust Print Speed
Adjusts the speed for printing a label (given in inches per second). Slower
print speeds typically yield better print quality. Print speed changes take
effect upon exiting Setup mode.
Default Value: 2 IPS
on page 167 for values by model)
To change the value shown:
1. Press PLUS (+) to increase the value.
2. Press MINUS (-) to decrease the value.
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Table 8 • Printer Parameters (Sheet 2 of 22)
Language/Parameter
Action/Explanation
Adjust the Tear-Off Position
This parameter establishes the position of the media over the
tear-off/peel-off bar after printing.
closer to the leading edge of the next label), and lower numbers move the
media in (the tear line moves closer to the edge of the label just printed).
Figure 14 • Tear-Off Position Adjustment
1
2
Media direction
Factory-set tear line location at position 00
1
2
Default Value: 0
Range: -120 to +120
To change the value shown:
1. Press PLUS (+) to increase the value. Each press adjusts the tear-off
position by four dot rows.
2. Press MINUS (-) to decrease the value. Each press adjusts the tear-off
position by four dot rows.
Select Print Mode
This parameter tells the printer how printed labels will be removed. Make
sure that you select a print mode that is compatible with your printer and
printer options. For information about how the print modes work with
Default Value (non-RFID printers): TEAR-OFF
Default Value (RFID printers): RFID MODE
Selections: TEAR-OFF, PEEL-OFF, CUTTER, DELAYED CUT, RFID
MODE, REWIND
Note • RFID MODE should only be used with RFID media on
RFID printers.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 3 of 22)
Language/Parameter
Action/Explanation
Set Media Type
This parameter tells the printer the type of media that you are using (see
media requires that you include a label length instruction in your label
format (^LLxxxxif you are using ZPL or ZPL II).
When non-continuous media is selected, the printer feeds media to
calculate label length (the distance between two recognized registration
points of the inter-label gap, webbing, or alignment notch or hole).
Default Value: NON-CONTINUOUS
Selections: NON-CONTINUOUS, CONTINUOUS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Sensor Type
This parameter tells the printer whether you are using media with a web
(gap/space between labels, notch, or hole) to indicate the separations
between labels or if you are using media with a black mark printed on the
back. If your media does not have black marks for registration on the back,
leave your printer at the default (WEB).
Default Value: WEB
Selections: WEB, MARK
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Print Method
The print method parameter tells the printer the method of printing that you
want to use: direct thermal (no ribbon) or thermal transfer (using thermal
transfer media and ribbon).
Default Value: THERMAL-TRANS.
Selections: THERMAL-TRANS., DIRECT THERMAL
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 4 of 22)
Language/Parameter
Action/Explanation
Set Print Width
This parameter specifies the printable area across the width of the label.
Table 9 shows the ranges and default values for print width, which are
based on the printer model and the printhead resolution.
Table 9 • Print Width Ranges and Maximum Values
Printer
Printhead
Resolution
110Xi4/R110Xi4
140Xi4, 170Xi4, 220Xi4
200 dpi
300 dpi
600 dpi
Default Value: 832
Default Value: 1344
Range: 2 to 832 dots
Range: 2 to 1344 dots
Default Value: 1248
Default Value: 1984
Range: 2 to 1248 dots
Range: 2 to 1984 dots
N/A
Default Value: 2496
Range: 2 to 2496 dots
Note • Setting the width too narrow can result in portions of a label
format not being printed on the media. Setting the width too wide
wastes formatting memory and can cause printing off of the label
and on the platen roller. This setting can affect the horizontal
position of the label format if the image was inverted using the
^POIZPL II command.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to change the value shown.
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Table 8 • Printer Parameters (Sheet 5 of 22)
Language/Parameter
Action/Explanation
Set Maximum Label Length
This parameter is used during the media portion of the calibration process.
Always set maximum label length to a value that is at least 1.0 in.
to a smaller value than the label length, the printer assumes that continuous
media is loaded, and the printer cannot calibrate.
For example, if the label length is 5.0 inches (126 mm) including the
interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length
is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).
Figure 15 • Label Length
2
}
3
1
Label length (including interlabel gap)
Interlabel gap
Set maximum label length to approximately this value
1
2
3
Default Value: 39.0 inches (988 mm)
Selections: Values are adjustable in one-inch (25.4 mm) increments
To change the value shown:
1. Press PLUS (+) or MINUS (-) to change the value shown.
Set Supplies Low Warning
When this feature is enabled, the printer provides a warning when the
media or ribbon level is low.
Default Value: DISABLED
Selections: ENABLED, DISABLED
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Table 8 • Printer Parameters (Sheet 6 of 22)
Language/Parameter
Action/Explanation
Set Early Warning for Maintenance
When this feature is enabled, the printer provides warnings when the
printhead needs to be cleaned.
Default Value: MAINT. OFF
Selections: MAINT. OFF, MAINTENANCE ON
To change the Early Warning settings:
1. When the LCD displays EARLY WARNING MAINTENANCE, press
PLUS (+) or MINUS (-) to toggle between OFFand ON. (If you are
prompted for a password, enter your password using the instructions in
2. Exit Setup mode and save changes to enable additional parameters
related to the early warning system.
3. Enter Setup mode again and go to the following parameters to enter the
printhead cleaning interval and the printhead life.
Set Printhead Cleaning Interval for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. This value should correspond to the length of the media or ribbon
roll that you are using.
Default Value: 450 M/1476 FT
Selections: 0 M/0 FT to 450 M/1476 FT in 50 M increments
To change the value shown:
1. Press PLUS (+) or MINUS (-) to set the printhead cleaning interval to
the desired number of inches of media or ribbon.
When the printhead reaches the set length, WARNING CLEAN
PRINTHEADappears on the LCD. If the alert function is enabled, the
printer generates an alert.
Reset Printhead Cleaning Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
To reset the printhead cleaning counter:
1. Did you clean the printhead?
• If you cleaned the printhead, press PLUS (+) to select YES.
• If you did not clean the printhead, press MINUS (-) to select NO.
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Table 8 • Printer Parameters (Sheet 7 of 22)
Language/Parameter
Action/Explanation
Set Printhead Life for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled. Set this value to the number of inches of media that the printhead
is expected to print.
Default Value: 1,000,000 inches
Range: 100 to 1,000,000 inches
To change the value shown:
1. Press MINUS (-) to move the cursor.
2. Press PLUS (+) to increase the value of the digit.
When the printhead reaches the set length, WARNING REPLACE
HEADappears on the LCD. If the alert function is enabled, the printer
generates an alert.
Reset Printhead Life Counter for Early Warning
This parameter appears only when Early Warning for Maintenance is
enabled.
To reset the printhead life counter:
1. Did you replace the printhead?
• If you replaced the printhead, press PLUS (+) to select YES.
• If you did not replace the printhead, press MINUS (-) to select NO.
View Non-Resettable Counter
This parameter displays the total length of media that the printer has
printed. You can use firmware commands to change the unit of measure
and reset this counter. Refer to the Programming Guide for the printer
language being used.
View User-Controlled Counter 1
This parameter displays the total length of media that the printer has printed
since this parameter was last reset. You can use firmware commands to
change the unit of measure and reset this counter. Refer to the
Programming Guide for the printer language being used.
View User-Controlled Counter 2
This parameter displays the total length of media that the printer has printed
since this parameter was last reset. You can use firmware commands to
change the unit of measure and reset this counter. Refer to the
Programming Guide for the printer language being used.
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Table 8 • Printer Parameters (Sheet 8 of 22)
Language/Parameter
Action/Explanation
Print Counter Readings
Prints a label that lists the odometer readings for the following:
• the non-resettable counter
• the two user-controlled counters
• the Early Warning for Maintenance counters, which indicate when the
printhead was last cleaned and the printhead life
If the Early Warning for Maintenance feature is disabled, the counters
related to it do not print.
To print a list of the odometer readings:
1. Press PLUS (+) to print the odometer readings.
List Fonts
This option prints a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be
stored in RAM or Flash memory.
To print a list of the available fonts:
1. Press PLUS (+) to select PRINT.
List Bar Codes
This option prints a label that lists the available bar codes in the printer. Bar
codes may be stored in RAM or Flash memory.
To print a list of the available bar codes:
1. Press PLUS (+) to select PRINT.
List Images
This option prints a label that lists the available images stored in the
printer’s RAM, Flash memory, or optional memory card.
To print a list of the available images:
1. Press PLUS (+) to select PRINT.
List Formats
This option prints a label that lists the available formats stored in the
printer’s RAM, Flash memory, or optional memory card.
To print a list of the available formats:
1. Press PLUS (+) to select PRINT.
List Setup
lists the current printer configuration.
To print a configuration label:
1. Press PLUS (+) to select PRINT.
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Table 8 • Printer Parameters (Sheet 9 of 22)
Language/Parameter
Action/Explanation
List Network Settings
This option prints a network configuration label (see Figure 13
on page 90), which lists the settings for any print server that is installed.
To print a network configuration label:
1. Press PLUS (+) to select PRINT.
List All
This option prints labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
To print labels for all settings:
1. Press PLUS (+) to select PRINT.
Initialize Flash Memory
This option erases all previously stored information from Flash memory.
Caution • This option completely erases the Flash memory.
To initialize Flash memory:
1. If prompted for a password, enter the printer password. For
The display shows INITIALIZE FLASH?
2. Press PLUS (+) to select YES.
The display shows ARE YOU SURE?.
3. Do you want to continue?
• Press MINUS (-) to select NOto cancel the request and return to the
INITIALIZE FLASHprompt.
• Press PLUS (+) to select YESand begin initialization.
When initialization is complete, the control panel displays
INITIALIZING COMPLETED.
Note • Depending on the amount of free FLASH memory,
initialization may take up to 1 minute to complete.
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Table 8 • Printer Parameters (Sheet 10 of 22)
Language/Parameter
Action/Explanation
Print Sensor Profile
A sensor profile shows sensor settings compared to actual sensor readings.
This label (which will extend across several actual labels or tags) can be
used to troubleshoot printing problems. To interpret the results of the
To print a sensor profile:
1. Press PLUS (+) to start this standard calibration procedure and print a
media sensor profile.
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Table 8 • Printer Parameters (Sheet 11 of 22)
Language/Parameter
Action/Explanation
Calibrate Media and Ribbon Sensor Sensitivity
Use this procedure to adjust sensitivity of media and ribbon sensors.
Important • Follow this procedure exactly as presented. All of the
steps must be performed even if only one of the sensors requires
adjustment. You may press MINUS (-) at any step in this procedure
to cancel the process.
To perform a media and ribbon sensor calibration:
1. Press PLUS (+) to start the calibration procedure.
The LOAD BACKINGprompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and
pull the media into the printer so that only the backing is between the
media sensors.
4. Leave the printhead open.
5. Press PLUS (+) to continue.
The REMOVE RIBBONprompt displays.
6. Remove the ribbon (if used).
7. Close the printhead.
8. Press PLUS (+) to continue.
The message CALIBRATING PLEASE WAITdisplays.
The printer adjusts the scale (gain) of the signals that it receives from
the media and ribbon sensors based on the specific media and ribbon
combination being used. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or down to optimize
the readings for your application.
When calibration is complete, RELOAD ALLdisplays.
9. Open the printhead and pull the media forward until a label is
positioned under the media sensor.
10. Reload the ribbon (if used).
11. Close the printhead.
12. Press PLUS (+) to continue.
The printer performs an auto-calibration. During this process, the
printer checks the readings for the media and ribbon based on the new
scale established, determines the label length, and determines the print
mode. To see the new readings on the new scale, print a sensor profile.
Set Parallel Communications
Select the communications port that matches the one being used by the host
computer.
Default Value: BIDIRECTIONAL
Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 12 of 22)
Language/Parameter
Action/Explanation
Set Serial Communications
Select the communications port that matches the one being used by the host
computer. This setting applies only when the serial port is used.
Note • Select RS232 if you are using an external adapter to enable
RS422/485 operation.
Default Value: RS232
Selections: RS232, RS422/485, RS485 MULTIDROP
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Baud
This setting applies only when the serial port is used. The baud setting of
the printer must match the baud setting of the host computer for accurate
communications to take place. Select the value that matches the one being
used by the host computer.
Default Value: 9600
Selections: 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,
38400, 57600, 115200
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Data Bits
This setting applies only when the serial port is used. The data bits of the
printer must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being
used by the host computer.
Default Value: 8 BITS
Selections: 7 BITS, 8 BITS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Set Parity
This setting applies only when the serial port is used. The parity of the
printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being
used by the host computer.
Default Value: NONE
Selections: EVEN, ODD, NONE
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 13 of 22)
Language/Parameter
Action/Explanation
Set Host Handshake
This setting applies only when the serial port is used. The handshake
protocol of the printer must match the handshake protocol of the host
computer for communication to take place. Select the handshake protocol
that matches the one being used by the host computer.
Default Value: XON/XOFF
Selections: XON/XOFF, DSR/DTR, RTS/CTS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Protocol
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that
data has been received. Select the protocol that is requested by the host
computer. Further details on protocol can be found in the Programming
Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML.
Default Value: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • ZEBRAis the same as ACK_NAK, except that ZEBRA
response messages are sequenced. If ZEBRAis selected, the printer
must use DSR/DTRfor host handshake protocol.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Network ID
This parameter assigns a unique number to the printer when the printer is
operating in an RS422/485 multi-drop network environment (an external
RS422/485 adapter is required). This gives the host computer the means to
address a specific printer. This does not affect TCP/IP or IPX networks.
Default Value: 000
Range: 000 to 999
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
Set Communications Mode
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the printer and the host computer.
Default Value: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
To select communication diagnostics mode:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Table 8 • Printer Parameters (Sheet 14 of 22)
Language/Parameter
Action/Explanation
Set Control Prefix Character
The printer looks for this two-digit hex character to indicate the start of a
ZPL/ZPL II control instruction.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 7E ~
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
Set Format Prefix Character
The format prefix is a two-digit hex value used as a parameter place marker
in ZPL/ZPL II format instructions. The printer looks for this hex character
to indicate the start of a ZPL/ZPL II format instruction. See the
Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more
information.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 5E ^
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
Set Delimiter Character
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. See the Programming Guide for
ZPL, ZBI, Set-Get-Do, Mirror, and WML for more information.
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default Value: 2C ,
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
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Table 8 • Printer Parameters (Sheet 15 of 22)
Language/Parameter
Action/Explanation
Select ZPL Mode
The printer remains in the selected mode until it is changed by this
parameter or by using a ZPL/ZPL II command. The printer accepts label
formats written in either ZPL or ZPL II, eliminating the need to rewrite any
ZPL formats that already exist. See the Programming Guide for ZPL, ZBI,
Set-Get-Do, Mirror, and WML for more information on the differences
between ZPL and ZPL II.
Default Value: ZPL II
Range: ZPL II, ZPL
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Media Power-Up Option
This parameter sets the action of the media when you turn on the printer.
Default Value (non-RFID printers): CALIBRATION
Default Value (RFID printers): FEED
Selections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION,
FEED
• Calibration adjusts sensor levels and thresholds, determines length,
and feeds the media to the next web.
• Short Cal sets media and web thresholds without adjusting sensor
gain, determines length, and feeds the media to the next web.
• Length determines label length using current sensor values, and feeds
the media to the next web.
• No Motion tells the printer not to move the media. You must
manually ensure that the web is positioned correctly, or press feed to
position the next web.
• Feed—feeds the labels to the first registration point.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 16 of 22)
Language/Parameter
Action/Explanation
Select Head Close Option
This parameter sets the action of the media when you close the printhead.
Default Value (non-RFID printers): CALIBRATION
Default Value (RFID printers): FEED
Selections: CALIBRATION, LENGTH, SHORT CAL, NO MOTION,
FEED
• Calibration adjusts sensor levels and thresholds, determines length,
and feeds the media to the next web.
• Short Cal sets media and web thresholds without adjusting sensor
gain, determines length, and feeds the media to the next web.
• Length determines label length using current sensor values, and feeds
the media to the next web.
• No Motion tells the printer not to move the media. You must
manually ensure that the web is positioned correctly, or press feed to
position the next web.
• Feed—feeds the labels to the first registration point.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Select Backfeed Sequence
This parameter sets when label backfeed occurs after a label is removed in
some print modes. It has no effect in Rewind mode. This setting is
superseded by ~JSwhen received as part of a label format (see the
Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for more
information).
Default Value: DEFAULT (90%)
Selections: DEFAULT, AFTER, OFF, BEFORE, 10%, 20%, 30%, 40%,
50%, 60%, 70%, 80%
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Adjust Label Top Position
This parameter adjusts the print position vertically on the label. Positive
numbers adjust the label top position farther down the label (away from the
printhead) by the specified number of dots. Negative numbers adjust the
position up the label (toward the printhead).
Default Value: +000
Range: -120 to +120
To change the value shown:
1. Press PLUS (+) to increase the value.
2. Press MINUS (-) to decrease the value.
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Table 8 • Printer Parameters (Sheet 17 of 22)
Language/Parameter
Action/Explanation
Adjust Left Position
This parameter adjusts the print position horizontally on the label. Positive
numbers adjust printing to the left by the specified number of dots.
Negative numbers shift printing to the right.
Default Value: 0000
Range: –9999 to +9999 dots
To change the value shown:
1. Press MINUS (-) to move the cursor.
2. Press PLUS (+) to change between +/- and to increase the value of the
digit. For a negative value, enter the value before changing to the
minus sign.
Set the Head Test Count
The printer periodically performs a test of the printhead functionality,
called a printhead test or head test. This parameter establishes how many
labels are printed between these internal tests.
Note • On the 110Xi4, this parameter appears only if the Head Test
Count option is installed. Check the printer configuration label for
the option.
Default: 0000 (disables the test)
Range: 0000 to 9999
To set the number of labels to print between head tests:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
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Table 8 • Printer Parameters (Sheet 18 of 22)
Language/Parameter
Action/Explanation
Set the Verifier Port
The auxiliary port is used to determine how the printer reacts to an online
verifier. For more information on the operation of the optional verifier,
refer to the documentation provided with that option.
Default: OFF
Selections: OFF, VER-RPRNT ERR, VER-THRUPUT
• OFF: The verifier port is off.
• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a
bar code is near the upper edge of the label, the label is fed out far
enough to be verified and then backfed to allow the next label to be
printed and verified.
• VER-THRUPUT: Allows greatest throughput but may not indicate a
verification error immediately upon detection. May print from one to
three labels before an error is recognized and printing stops.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Applicator Port Mode
Determines the action of the applicator port.
Note • Set this value as suggested by the applicator manufacturer.
Default: OFF
Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4
• OFF: The applicator port is off.
• MODE 1: Asserts the ~END_PRINT signal low while the printer is
moving the label forward.
• MODE 2: Asserts the ~END_PRINT signal high while the printer is
moving the label forward.
• MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
• MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds
when a label has been completed and positioned. Not asserted during
continuous printing modes.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 8 • Printer Parameters (Sheet 19 of 22)
Language/Parameter
Action/Explanation
Set Applicator Error Signal When Printer Pauses
When this option is enabled and the printer is paused, the printer sets the
applicator error state.
Default: ENABLED
Selections: ENABLED, DISABLED
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Start Print Signal
This parameter determines how the printer reacts to the Start Print Signal
input on pin 3 of the applicator interface connector at the rear of the printer.
Caution • Start Print Signal is set by the applicator manufacturer and
should not be changed unless the factory defaults have been reloaded.
Please make a note of it. While other choices are valid, the printer must
be returned to its designated setting for it to work properly.
Default: PULSE MODE
Selections: PULSE MODE, LEVEL MODE
• PULSE MODE—Labels print when the signal transitions from
HIGH to LOW.
• LEVEL MODE—Labels print as long as the signal is asserted LOW.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Resynch Mode
This parameter determines how the printer reacts if the label
synchronization is lost and the label top is not where expected.
Default: FEED MODE
Selections: FEED MODE, ERROR MODE
• FEED MODE—If the label top is not where expected, the printer feeds
a blank label to find the label top position.
• ERROR MODE—If the label top is not where expected, the printer
stops, enters Pause mode, displays the message Error Condition
Feed Label, flashes the ERROR light, and asserts the Service
Required signal (pin 10 on the Applicator Interface Connector).
To resynch the media to the top of the label in Error mode, press
PAUSE to exit Pause mode. The ERROR light stops flashing, and the
Service Required signal is deactivated. The action of the printer is
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Table 8 • Printer Parameters (Sheet 20 of 22)
Language/Parameter
Action/Explanation
Set Reprint Mode
When reprint mode is enabled, you can reprint the last label printed either
by issuing the ~PRZPL command or by pressing MINUS (-) on the control
panel.
Default Value: DISABLED
Selections: ENABLED, DISABLED
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
See next column
View Sensor Settings
These parameters are automatically set during the calibration procedure
and should be changed only by a qualified service technician. Refer to the
Programming Guide for ZPL, ZBI, Set-Get-Do, Mirror, and WML for
information on these parameters.
To skip these parameters:
1. Press NEXT/SAVE to skip each of the following parameters:
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Table 8 • Printer Parameters (Sheet 21 of 22)
Language/Parameter
Action/Explanation
Select Format Convert
Selects the bitmap scaling factor. The first number is the original dots per
inch (dpi) value; the second, the dpi to which you would like to scale.
Default Value: NONE
Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Select Idle Display
This parameter selects the LCD options for the real-time clock.
Note • If the default value is not selected, pressing PLUS (+) or
MINUS (-) briefly displays the firmware version of the printer.
Default Value: FIRMWARE (FW) VERSION
Selections: MM/DD/YY (24HR), MM/DD/YY (12HR),
DD/MM/YY (24HR), DD/MM/YY (12HR), FW VERSION
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Real-Time Clock (RTC) Date
This parameter allows you to set the date following the convention selected
in IDLE DISPLAY.
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to change the value of the digit.
Set RTC Time
This parameter allows you to set the time following the convention selected
in IDLE DISPLAY.
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to change the value of the digit.
Specify Password Level
This parameter allows you to select whether certain factory-selected menu
items or all menu items are password protected.
Default Value: SELECTED ITEMS
Selections: SELECTED ITEMS, ALL ITEMS
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Table 8 • Printer Parameters (Sheet 22 of 22)
Language/Parameter
Action/Explanation
Select the Display Language
This parameter changes the language displayed on the LCD. Each language
selection is displayed in the language itself.
Default Value: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2,
DUTCH, FINNISH, JAPANESE, KOREAN, SIMPLIFIED CHINESE,
TRADITIONAL CHINESE, RUSSIAN, POLISH
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Additional Control Panel Parameters
Additional parameters appear in the following situations:
• When a Radio Frequency Identification (RFID) reader/encoder is installed.
The R110Xi4 is equipped with an RFID reader/encoder. The 110Xi4 is RFID-ready, but it
does not come with an RFID reader. For more information about purchasing the RFID
option, contact your authorized Zebra reseller.
• When a wired print server is installed in the printer.
For more information, refer to the ZebraNet 10/100 Print Server User and Reference
Guide
• When a wireless print server is installed in the printer.
Refer to the ZebraNet Wireless User Guide.
Copies of the print server manuals and the RFID Programming Guide are available at
http://www.zebra.com/manuals or on the user CD that came with your printer.
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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5
Routine Maintenance
This section provides routine cleaning and maintenance procedures.
Contents
Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Cleaning Schedule and Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Clean the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clean the Snap Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Replace the Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
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Replacing Printer Components
Some printer components, such as the printhead and platen roller, may wear out over time and
can be replaced easily. Regular cleaning may extend the life of some of these components. See
Ordering Replacement Parts
For optimal printing quality and proper printer performance across our product line, Zebra
strongly recommends the use of genuine Zebra™ supplies as part of the total solution.
Contact your authorized Zebra reseller for part ordering information, or see Contacts
on page 7 for contact addresses and telephone numbers.
Recycling Printer Components
The majority of this printer’s components are recyclable. The printer’s main logic board
includes a battery that you should dispose of properly.
Do not dispose of any printer components in unsorted municipal waste. Please dispose of the
battery according to your local regulations, and recycle the other printer components
according to your local standards. For more information, see
Lubrication
Other than lubricating the cutter blade after approximately 60,000 cuts, no lubrication is
needed for this printer.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Caution • Some commercially available lubricants will damage the finish and the
mechanical parts if used inappropriately on this printer.
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Cleaning Schedule and Procedures
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
specific procedures.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 10 • Recommended Printer Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Interval
Printhead
Perform these procedures at the following times:
• When CLEAN HEAD NOWappears.
Platen roller
†
†
• Direct Thermal Print Mode: After every roll of
Transmissive (media) sensor
Black mark sensor
Media path
labels or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Label-available sensors
Tear-off/peel-off bar
Snap plate
Every 6 months, or as needed
As needed
Cutter
* Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
† If using canned air, it is recommended that you turn off the printer before cleaning.
Clean the Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
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Clean the Media Compartment
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
Clean the Printhead and Platen Roller
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor for
more information.
Cleaning intervals are as follows, based on the printhead resolution:
For 203 and 300 dpi printers Clean the printhead after every roll (1500 feet or 450 m) of
thermal transfer ribbon or after every roll (500 feet or 150 m) of direct thermal labels or when
CLEAN HEAD NOWappears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
For 600 dpi printers Clean the printhead after each roll (500 feet or 150 m) of labels or
when CLEAN HEAD NOWappears on the LCD. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
If power is removed from a 600 dpi printer when cleaning the printhead, the
CLEAN HEAD NOWwarning shown on the LCD will not disappear.
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Caution • The printhead may be hot and can cause severe burns. Allow the printhead to
cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
Caution • While performing any tasks near an open printhead, remove all rings, watches,
hanging necklaces, identification badges, or other metallic objects that could touch the
printhead. You are not required to turn off the printer power when working near an open
printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose
all temporary settings, such as label formats, and you must reload them before you resume
printing.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.
1
2. Remove the media and ribbon (if loaded).
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3. Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the
brown strip on the printhead assembly from end to end. In place of the Preventive
Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl alcohol
(minimum 90%) and deionized water (maximum 10%). Allow the solvent to evaporate.
3
4
1
2
Swab
Platen roller
Printhead print elements
Printhead-open lever
1
2
3
4
4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
5. Reload the media and the ribbon (if required).
6. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)
clockwise until it locks into place.
2
1
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Clean the Sensors
Brush or vacuum any accumulated paper lint and dust off the sensors. Clean the sensors
Ribbon and Label-Available Sensor Locations
Figure 16 • Sensor Locations
1
2
3
Label-available sensors
Black mark sensor
Ribbon sensor
1
2
3
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Clean the Snap Plate
the location of the snap plate. The snap plate is made of plastic in RFID printers and of metal
in non-RFID printers.
Figure 20 • Snap Plate Location
Non-RFID Printers
Important • Be careful not to bend or twist the metal snap plate as you remove it from or
insert it into the printer.
To clean a metal snap plate in a non-RFID printer, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer, and disconnect the AC power cord and all data cables.
2.
Caution • While performing any tasks near an open printhead, remove all rings,
watches, hanging necklaces, identification badges, or other metallic objects that could
touch the printhead.
Open the printhead and remove the media and ribbon (if used).
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3. Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap
plate. Gently lift the left side of the snap plate slightly and, if necessary, support it with
your left hand.
4. Insert the small-blade screwdriver or similar tool into the loop on the right side of the snap
plate. Gently lift the right side of the snap plate.
5. Remove the snap plate from the printer.
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6. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the back
of the snap plate. In place of the Preventive Maintenance Kit, you may use a clean swab or
soft cloth dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water
(maximum 10%). Allow the solvent to evaporate.
7. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate into the two
slots of the media path.
8. Press down on the loops to lock the snap plate into place.
9. Reinstall the media and ribbon (if used).
10. Reconnect the data cables and AC power cord, and turn on (l) the printer.
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RFID Printers
Important • Do not use a screwdriver or other metal objects when removing the plastic snap
plate from an RFID printer. Doing so could damage the snap plate.
To clean a plastic snap plate in an RFID printer, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer and disconnect the AC power cord and all data cables.
2.
Caution • While performing any tasks near an open printhead, remove all rings,
watches, hanging necklaces, identification badges, or other metallic objects that could
touch the printhead.
Open the printhead and remove the media and ribbon (if used).
3. Press in the tabs on the sides of the snap plate.
4. Rotate the front of the snap plate upward.
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5. Remove the snap plate from the printer.
6. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the back
of the snap plate. In place of the Preventive Maintenance Kit, you may use a clean swab or
soft cloth dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water
(maximum 10%). Allow the solvent to evaporate.
7. To reinstall the snap plate, insert the snap plate into the printer until it hits the stops (1) on
the back of the encoder plate.
1
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8. Press down on the tabs to lock the snap plate into place.
9. Reinstall the media and ribbon (if used).
10. Reconnect the data cables and AC power cord, and turn on (l) the printer.
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Clean the Cutter
If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
To clean the cutter, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer, and disconnect the AC power cord and all data cables.
2. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the
stationary cutter blade. In place of the Preventive Maintenance Kit, you may use a clean
swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water
(maximum 10%). Allow the solvent to evaporate.
3. If cleaning does not remove label fragments and adhesive, contact an authorized service
technician.
4. Reconnect the data cables and AC power cord, and turn on (l) the printer.
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Replace the Fuse
Replace the Fuse
The instructions that follow are for the 140Xi4, 170Xi4, and 220Xi4 printers only. Fuses are
not user-replaceable in the 110Xi4.
Caution • Turn the AC power switch off (O) and remove the power cord before performing
this procedure.
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The AC power entry
module comes with two approved fuses in the fuse holder: one is in-circuit, and the second is
provided as a spare. The end caps of the fuse must bear the certification mark of a known
To replace a faulty fuse, complete these steps:
1.
Caution • Turn off (O) the printer and disconnect it from the power source before
performing the following procedure.
Turn off (O) the printer, and disconnect the AC power cord and all data cables.
2. Use a small-blade screwdriver or similar tool to remove the fuse holder.
Figure 21 • AC Power Entry Module
1
2
3
4
Power switch
Fuse holder
AC power entry module
Small-blade screwdriver
1
2
3
4
Important • If you use the spare fuse, be sure to order a replacement fuse from an
authorized Zebra distributor. The spare fuse should be the exact type and rating as the
original in-circuit fuse.
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Figure 22 • Fuse Locations
1
2
3
In-circuit fuse
Fuse holder
Spare fuse
1
2
3
4. Snap the fuse holder back into the AC power entry module.
5. Reconnect the data cables and AC power cord, and turn on (l) the printer.
Note • If the printer does not power on, an internal component failure may have occurred,
and the printer requires servicing by an authorized service technician.
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6
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
RFID Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
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Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
If the labels are not printing or advancing correctly, review this checklist:
on page 101 for more information.
If none of the above suggestions correct the problem, review this checklist:
results to help identify the problem.
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LCD Error Messages
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LCD Error Messages
causes, and the recommended solutions.
Table 11 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
The printhead was replaced with
one that is not a genuine Zebra™
printhead.
Install a genuine Zebra™ printhead.
The ERROR light flashes.
not loaded or incorrectly loaded.
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon.
2. Calibrate the sensors. See
The printer stops; the
RIBBON light is on; the
ERROR light flashes.
blocking the ribbon sensor.
2. Calibrate the sensors. See
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
ribbon out threshold (1) is likely
too high, above the black area that
indicates where the ribbon is
detected (2).
1
2
2. Calibrate the sensors or load
printer defaults. See Calibrate
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Table 11 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
Ribbon is loaded, but the printer is Ribbon is not required with direct
set for direct thermal mode.
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
The RIBBON light is on; the
ERROR light flashes.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Print Modes
Misaligned media sensor.
Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops; the
MEDIA light is on; the
ERROR light flashes.
The printhead is not fully closed.
Close printhead completely.
Call a service technician.
The head open sensor is not
working properly.
The printer stops; the
ERROR light flashes.
The printhead has a faulty
thermistor.
Call a service technician.
The ERROR light flashes.
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Table 11 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
LCD Display/
Printer Condition
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
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Table 11 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
Caution • An improperly connected printhead data or power cable
LCD Display/
Printer Condition
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
The printhead temperature is
approaching its lower operating
limit.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printer prints while the
ERROR light flashes.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
printhead elements cool to an
acceptable operating temperature.
The printer stops; the
ERROR light flashes.
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Table 11 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
The printer is defragmenting
memory.
Caution • Do NOT turn off the printer
power during defragmenting. Doing so
can damage the printer.
Allow the printer to finish
defragmenting. If you get this error
message frequently, check your label
formats. Formats that write to and erase
memory frequently may cause the
printer to defragment often. Using
properly coded label formats usually
minimizes the need for defragmenting.
The printer stops.
If this error message does not go away,
contact Technical Support. The printer
requires service.
Caution • The cutter blade is sharp. Do not touch or rub the blade
with your fingers.
The cutter blade is in the media
path.
Turn off the printer power and unplug
the printer. Inspect the cutter module
for debris and clean as needed
following the cleaning instructions in
The printer stops; the
ERROR light flashes.
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Table 11 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the printer’s memory
by adjusting the label format or printer
parameters. One way to free up
memory is to adjust the print width to
the actual width of the label instead of
leaving the print width set to the
default. See Set Print Width
Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.
Ensure that the data is not directed to a
device that is not installed or is
unavailable.
Refer to the Maintenance Manual for
more information about the specified
function.
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Print Quality Problems
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Print Quality Problems
Table 12 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 12 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality The printer is set at the
For optimal print quality, set the print speed to
the lowest possible setting for your application
via control panel, the driver, or the software. See
issues
incorrect print speed.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult for information and
advice.
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level.
lowest possible setting for your application via
the control panel, the driver, or the software. See
determine the ideal darkness setting.
The printhead is dirty.
Clean the printhead. See Clean the Printhead
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
The printhead is improperly
balanced.
Call a service technician.
Long tracks of
missing print on
several labels
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
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Table 12 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Wrinkled ribbon
Ribbon was fed through the
ribbon system incorrectly.
Load the ribbon correctly. See Load Ribbon
Incorrect burn temperature.
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting. Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
Call a service technician.
The printhead is improperly
balanced.
The printhead and platen roller Call a service technician.
need to be realigned.
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
Printing too light or
too dark over the
entire label
The media is not designed for
high-speed operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Smudge marks on
labels
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
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Table 12 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Misregistration/skips The printer is not calibrated.
Recalibrate the printer.
labels
The media sensor is not
positioned correctly.
Place the media sensor in the proper position.
Improper label format.
Use correct label format.
Misregistration and
misprint of one to
three labels
The platen roller is dirty.
The media sensor is not
positioned correctly.
Place the media sensor in the proper position.
Media does not meet
specifications.
Use media that meets specifications.
Vertical drift in
top-of-form position
Vertical drift occurs during
normal printer operation.
Calibrate the printer. See Calibrate Media and
Note • A vertical drift of
± 4 to 6 dot rows
(approximately 0.5 mm)
is within normal
tolerances.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Vertical image or
label drift
The printer is using
non-continuous labels but is
configured in continuous mode.
Configure the printer for non-continuous and run
calibration routine, if necessary.
The media sensor is positioned Ensure that the media sensor is properly
incorrectly.
positioned to read a single/consistent interlabel
gap. See Adjust Transmissive Media Sensors
The media sensor is calibrated
improperly.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded media.
Incompatible media.
Verify that the printer is loaded properly.
Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
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Table 12 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
The bar code printed The bar code is not within
on a label does not
scan.
specifications because the print the darkness or print speed settings as necessary.
is too light or too dark.
Not enough blank space around Leave at least 1/8 in. (3.2 mm) between the bar
the bar code.
code and other printed areas on the label and
between the bar code and the edge of the label.
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Calibration Problems
Table 13 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 13 • Calibration Problems
Possible Cause Recommended Solution
Problem
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
The platen roller is dirty.
Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Media guides are positioned
improperly.
Ensure that the media guides are properly
positioned.
The media type is set
incorrectly.
Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Auto Calibrate failed. Media or ribbon is loaded
Ensure that media and ribbon are loaded
correctly.
incorrectly.
media or ribbon.
The sensors are dirty or
positioned improperly.
Ensure that the sensors are clean and properly
positioned.
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Communications Problems
Table 14 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 14 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the printer driver or software
the printer but was not
recognized. The DATA
light does not flash.
parameters are incorrect.
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the control panel
menu. See Set Serial Communications
If you are using serial communication, make
sure that you are using a null modem cable or a
null modem adapter.
Using the control panel menu, check the
protocol setting. It should be set to NONE. See
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The serial communication
the printer. Several labels settings are incorrect.
print, then the printer
skips, misplaces, misses, or
distorts the image on the
Ensure that the flow control settings match.
Check the communication cable length. See
Table 3 on page 23 for requirements.
Check the printer driver or software
communications settings (if applicable).
label.
A label format was sent to The prefix and delimiter
Verify the prefix and delimiter characters. See
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
characters set in the printer
label format.
requirements.
Incorrect data is being sent
to the printer.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
Ensure that ZPL II is being used.
If the problem continues, check the ZPL II
format for changes to ^CC, ^CT, and ^CD.
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Ribbon Problems
Table 15 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 15 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate Media and
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on The printer was not calibrated
even though ribbon is for the label and ribbon being
Perform the calibration procedure in Calibrate
loaded correctly.
used.
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RFID Problems
Table 16 identifies problems that may occur with RFID printers, the possible causes, and the
recommended solutions. For more information about RFID, refer to the RFID Programming
that came with your printer.
Table 16 • RFID Problems
Problem
Possible Cause
Recommended Solution
The RFID-enabled
printer voids every
label.
the RFID label being used.
The printer is set for the wrong Set the correct tag type. Refer to the RFID
tag type.
Programming Guide for instructions.
The printer is unable to
communicate with the RFID
reader.
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the printer. Contact
Technical Support or an authorized Zebra
RFID service technician for assistance.
The settings are incorrect in
your label designer software.
The software settings override the printer
settings. Make sure that the software and printer
settings match.
You are using an incorrect
programming position,
particularly if the tags being
used are within printer
specifications.
Do one or more of the following as necessary:
• Check the programming position being used
with the ^RScommand, or the program
position setting in your label designer
software. If the position is incorrect, change
the setting. Refer to the RFID Programming
Guide for more information.
• Select RESTORE for the RFID TAG
CALIBparameter (refer to the RFID
Programming Guide for instructions).
You are sending RFID ZPL or
SGD commands that are
incorrect.
Refer to the RFID Programming Guide for more
information about the ZPL and SGD commands
for RFID.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the printer away from fixed RFID
readers or other RF sources.
• Make sure that the media door is closed at all
times during RFID programming.
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Table 16 • RFID Problems (Continued)
Problem
Possible Cause
Recommended Solution
Low yields. Too many The RFID labels are not within Make sure that the labels meet transponder
RFID tags per roll
are voided.
specifications for the printer,
which means that the
transponder is not in an area
that can be programmed
consistently.
placement specifications for your printer. See
transponder placement information.
Refer to the RFID Programming Guide or
contact an authorized Zebra RFID reseller for
more information.
Some RFID tags are more
sensitive than others and may
require special printer settings.
1. Verify that the printer is set for the correct
write power. Refer to the RFID
Programming Guide for instructions.
2. If necessary, run the ^HRcommand to
manually calibrate the transponder position.
3. If the problem persists, consider using a
different tag type.
Refer to the RFID Programming Guide or
contact an authorized Zebra RFID reseller for
more information.
Incorrect read and write power Change the RFID read and write power levels.
levels for the RFID tag type.
Refer to the RFID Programming Guide for
instructions.
Radio frequency (RF)
interference from another RF
source.
Do one or more of the following as necessary:
• Move the printer away from fixed RFID
readers.
• Make sure that the media door is closed at all
times during RFID programming.
The printer is using outdated
printer firmware and reader
firmware versions.
updated firmware.
The printer stops at
the RFID inlay.
The printer calibrated the label 1. Select FEED for the MEDIAPOWERUPand
length only to the RFID inlay
instead of to the interlabel gap.
2. Manually calibrate the printer. See
The DATA light
The download was not
successful. For best results,
cycle power on the printer
before downloading any
firmware.
1. Turn off (O) the printer.
2. Wait 10 seconds.
flashes indefinitely
after you attempt to
download printer or
reader firmware.
3. Turn on (I) the printer.
4. Attempt to download the firmware again.
5. If the problem persists, contact Technical
Support.
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Table 16 • RFID Problems (Continued)
Problem
Possible Cause
Recommended Solution
RFID parameters do The printer was powered
Wait at least 10 seconds after turning the printer
not appear in Setup
mode, and RFID
information does not initialize properly.
appear on the printer
off (O) and then back on (I) too power off before turning it back on.
quickly for the RFID reader to
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
configuration label.
4. Check for the RFID parameters in Setup
mode or for RFID information on a new
configuration label.
The printer does not
void RFID labels that
are not programmed
correctly.
An incorrect version of printer 1. Verify that the correct firmware version is
or reader firmware was loaded
on the printer.
loaded on your printer. Refer to the RFID
Programming Guide for more information.
2. Download the correct printer or reader
firmware if necessary.
3. If the problem persists, contact Technical
Support.
The printer is unable to
communicate with the RFID
subsystem.
1. Turn off (O) the printer.
2. Wait 10 seconds.
3. Turn on (I) the printer.
4. If the problem persists, you may have a bad
RFID reader or a loose connection between
the RFID reader and the printer. Contact
Technical Support or an authorized service
technician for assistance.
The printer is RFID-ready, but
no reader is installed.
Contact an authorized Zebra RFID reseller to
acquire a reader for your printer.
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Miscellaneous Printer Problems
Table 17 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 17 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a firmware command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press MINUS (-).
The printer displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press PLUS (+) or MINUS (-) to scroll
through the choices until you find a language
that you can read.
4. Press SETUP/EXIT.
The LCD displays SAVE CHANGESin the
original language.
5. Press NEXT/SAVE to exit configuration
mode and save the changes (if the language
does not change, you may need to scroll to a
different save option by pressing PLUS (+)
or MINUS (-) in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing.
Parameters are set incorrectly.
Call a service technician.
Changes in
1. Set parameters and save permanently.
parameter settings
did not take effect
2. Turn the printer off (O) and then on (I).
A firmware command turned
off the ability to change the
parameter.
Refer to the Programming Guide for the printer
language being used, or call a service technician.
A firmware command changed Refer to the Programming Guide for the printer
the parameter back to the
previous setting.
language being used, or call a service technician.
If the problem continues, there Call a service technician.
may be a problem with the
main logic board.
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Table 17 • Miscellaneous Printer Problems (Continued)
Problem
Possible Cause
Recommended Solution
The printer fails to
calibrate or detect the for the label being used.
top of the label.
The printer was not calibrated
Perform the calibration procedure in Calibrate
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
The driver or software
configuration is not set
correctly.
Driver or software settings produce commands
that can overwrite the printer configuration.
Check the driver or software media-related
setting.
Non-continuous
labels are being
treated as continuous
labels.
The printer was not calibrated
for the media being used.
Perform the calibration procedure in Calibrate
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
All lights are on, but
nothing displays on
the LCD, and the
printer locks up.
Internal electronic or firmware Call a service technician.
failure.
The printer locks up
while running the
Power-On Self Test.
Main logic board failure.
Call a service technician.
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Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer. The most commonly used are the Power-On and the
CANCEL self tests.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the printer from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the printer by turning
it off (O) and then on (l).
• If printer is in applicator mode and the liner is being taken up by the applicator, the
operator must manually remove the labels as they become available.
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
1. Turn on (I) the printer.
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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CANCEL Self Test
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
Figure 23 • Sample Configuration Label
Xi4
RXi4
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PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies or to determine if any printhead elements are not working.
Figure 24 shows a sample printout.
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
•
The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
Figure 24 • PAUSE Test Label
•
•
•
•
•
While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is
pressed, 15 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a second time.
Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
To exit this self test at any time, press and hold CANCEL.
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FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
The darkness value starts at three settings lower than the printer’s current darkness value
(relative darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
Depending on the dot density of the printhead, seven labels are printed at each of the following
speeds:
• 203 dpi printers: 2 ips, 6 ips, and 10 ips
• 300 dpi printers: 2 ips, 6 ips, 8 ips
• 600 dpi printers: 2 ips, 4 ips
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the printer’s current settings.
2. Turn off (O) the printer.
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
higher and lower than the darkness value shown on the configuration label.
Figure 25 • FEED Test Label
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print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
Figure 26 • Bar Code Darkness Comparison
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Table 18 • Judging Bar Code Quality
Description
Print Quality
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
• The normal bar code bars increase in size.
• The openings in small alphanumeric characters may fill in
with ink.
• Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
• The normal bar code will be “in-spec.”
• Small character alpha numerics will be bold and could be
slightly filled in.
• The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
• The normal bar code will have complete, even bars and
clear, distinct spaces.
• The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as
a slightly dark bar code, the bar code will be “in-spec.”
• In both normal and rotated styles, small alphanumeric
characters look complete.
Slightly light
Too light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
• Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Labels that are too light are obvious.
• Both normal and rotated bar codes have incomplete bars
and spaces.
• Small alphanumeric characters are unreadable.
5. Note the relative darkness value and the print speed printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value is the best darkness value for that specific
label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label. See
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FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a media
calibration procedure must be performed.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED and PAUSE while turning on (I) the printer.
3. Hold FEED and PAUSE until the first control panel light turns off.
The printer configuration is temporarily reset to the factory default values. No labels print
at the end of this test.
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Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as
straight ASCII characters with the hex values below the ASCII text. The printer prints all
typical test label from this test.
Note • The test label prints upside-down.
Figure 27 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
The printer enters diagnostics mode and prints any data received from the host computer
on a test label
4. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
•
•
•
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
5. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
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Sensor Profile
Use the sensor profile label to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining gaps (web) between labels.
• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).
• If the ribbon sensor cannot detect ribbon.
sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the printer does not acknowledge that
ribbon is loaded.
Figure 28 • Sensor Profile (Ribbon Section)
1
2
areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low
areas (2) indicate where labels are located. If you compare the sensor profile printout to a
blank length of your media, the bars should be the same distance apart as the gaps on the
media. If the distances are not the same, the printer may be having difficulty determining
where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 29 • Sensor Profile (Media Section)
1
2
3
4
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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7
Specifications
This section provides the features of and specifications for this printer.
Contents
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Zebra Programming Language (ZPL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . . 166
Print Specifications by Model. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
110Xi4 and R110Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
140Xi4, 170Xi4, and 220Xi4 Printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
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Features
This section lists the standard and optional features for the printer.
Standard Features
Note • Printer specifications are subject to change without notice.
• Thermal transfer and direct thermal printing
• 16 MB SDRAM (12 MB user-available)
• ZebraNet 10/100 Print Server (internal)
• USB 2.0 Port
• RS-232 serial port
• Bidirectional parallel port
• Real-Time Clock
• Advanced Counter
• XML-enabled printing
Optional Features
• ZebraNet Internal Wireless Plus Print Server
• RFID reader/encoder (110Xi4 models only, standard for R110Xi4 models)
• IBM twinax/coax interfaces (internal)
• Applicator port
• Full-width rotary knife cutter and catch tray
• 3 in. Media supply spindle (standard for 110Xi4 and R110Xi4 600 dpi printers)
• Media rewind spindle
• Bi-fold media door
• Factory-installed 64 MB (61 MB user available) Flash memory option
• Additional fonts
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Features
Zebra Programming Language (ZPL)
ZPL II features include:
• Downloadable graphics, scalable and bitmap fonts, • Controlled via mainframe, mini-computer, PC,
and label formats
portable data terminal
• Object copying between memory areas
• Programmable quantity with print, pause, and cut
control
• (RAM, memory card, and internal Flash)
• Code page 850 character set
• Data compression
• Communicates in printable ASCII characters
• Error-checking protocol
• Status message to host upon request
• Serialized fields
• Automatic virtual input buffer management
• Format inversion
• In-spec OCR-A and OCR-B
• UPC/EAN
• Mirror image printing
• Four-position field rotation
(0°, 90°, 180°, 270°)
• User-programmable password
• Slew command
Bar Codes
Types of bar codes include:
• Bar code ratios—2:1, 7:3, 5:2, 3:1
• Codabar (supports ratios of 2:1 up to 3:1)
• CODABLOCK
• LOGMARS
• MaxiCode
• Micro PDF
• Code 11
• MSI
• Code 39 (supports ratios of 2:1 up to 3:1)
• Code 49 (two-dimensional bar code)
• Code 93
• PDF-417 (2-dimensional bar code)
• PLANET code
• Plessey
• Code 128 (with subsets A, B, and C and UCC case • POSTNET
codes)
• Check digit calculation where applicable
• Data Matrix
• QR-Code
• RSS code
• EAN-8, EAN-13, EAN extensions
• ISBT-128
• Standard 2 of 5
• TLC 39
• Industrial 2 of 5
• UPC-A, UPC-E, UPC extensions
• Interleaved 2 of 5 (supports ratios of 2:1 up to 3:1,
Modulus 10 Check Digit)
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General Specifications
Physical Specifications
Dimensions
Height
110Xi4/R110Xi4
140Xi4
170Xi4
220Xi4
15.5 in (393.7 mm)
15.5 in. (393.7 mm) 15.5 in. (393.7 mm) 15.5 in (393.7 mm)
Width
10.31 in. (261.9 mm) 11.31 in. (287.3 mm) 13.31 in. (338.1 mm) 15.81 in. (401.6 mm)
20.38 in. (517.5 mm) 20.38 in. (517.5 mm) 20.38 in. (517.5 mm) 20.38 in. (517.5 mm)
Depth
Weight without 50 lb. (22.7 kg)
options
55 lb. (25 kg)
67 lb. (30.5 kg)
72 lb. (32.7 kg)
Electrical Specifications
Power
110Xi4/R110Xi4
140Xi4
170Xi4
220Xi4
General
90 to 264 VAC;
48 to 62 Hz
90 to 264 VAC;
48 to 62 Hz
90 to 264 VAC;
48 to 62 Hz
90 to 264 VAC;
48 to 62 Hz
Power
121 W
180 W
220 W
269 W
consumption
printing
PAUSE test at
slowest speed
Printer idle
20 W
20 W
20 W
20 W
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
40° to 105°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 105°F
(0° to 40° C)
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
5 to 85% non-condensing
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Print Specifications by Model
Refer to the tables that follow for printer specifications.
110Xi4 and R110Xi4
Print Specifications
200 dpi
300 dpi
600 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Dot size
(width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0016×0.0016 in.
(0.042×0.042 mm)
First dot location (measured from 0.10 ± 0.035 in.
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
0.023 ± 0.035 in.
(0.6 ± 0.9 mm)
inside media edge)
(2.5 ± 0.9 mm)
4.0 in. (102 mm)
39 in. (991 mm)
Maximum print width
4.0 in. (102 mm)
39 in. (991 mm)
4.0 in. (102 mm)
39 in. (991 mm)
Maximum print length
(non-continuous)
Maximum print length
(continuous)
150 in. (3810 mm)
100 in. (3810 mm)
39 in. (991 mm)
1.5, 2, 3, 4, 5, 6
Selectable print speeds (inches
per second)
2.4, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12, 13, 14
2.4, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12
Bar code modulus (X) dimension:
•
•
Ladder (rotated) orientation
•
•
4.9 mil to 49 mil
4.9 mil to 49 mil
•
•
3.9 mil to 39 mil
3.33 mil to 33 mil
•
•
1.6 mil to 16 mil
1.6 mil to 16 mil
Picket fence (nonrotated)
orientation
Thin film printhead with Element Yes
Energy Equalizer (E3)®
Yes
Yes
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Specifications
Print Specifications by Model
168
140Xi4, 170Xi4, and 220Xi4
Print
Specifications
140Xi4
170Xi4 200 dpi 170Xi4 300 dpi 220Xi4 200 dpi 220Xi4 300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Dot size (width×length)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
0.0049×0.0049 in.
(0.125×0.125 mm)
0.0033×0.0033 in.
(0.084×0.084 mm)
First dot location
(measured from inside
media edge)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
0.10 ± 0.035 in.
(2.5 ± 0.9 mm)
Maximum print width
5.04 in. (128 mm)
39 in. (99 cm)
6.6 in. (168 mm)
39 in. (99 cm)
6.6 in. (168 mm)
39 in. (99 cm)
8.5 in. (216 mm)
39 in. (99 cm)
8.5 in. (216 mm)
39 in. (99 cm)
Maximum print length
(non-continuous)
Maximum print length
(continuous)
150 in. (381 cm)
100 in. (254 cm)
100 in. (254 cm)
150 in. (381 cm)
150 in. (381 cm)
Selectable Print Speeds
(inches per second)
2.4, 3, 4, 5, 6, 7, 8,
9, 10, 11, 12, 13, 14 10, 11, 12
2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6, 7, 8
2.4, 3, 4, 5, 6, 7, 8, 9, 2.4, 3, 4, 5, 6
10
Bar code modulus (X)
dimension:
•
Ladder (rotated)
orientation
•
•
4.9 mil to 49 mil
4.9 mil to 49 mil
•
•
3.9 mil to 39 mil
3.33 mil to 33 mil
•
•
3.9 mil to 39 mil
3.33 mil to 33 mil
•
•
4.9 mil to 49 mil
4.9 mil to 49 mil
•
•
4.9 mil to 49 mil
4.9 mil to 49 mil
•
Picket fence
(nonrotated) orientation
Thin film printhead with
Element Energy Equalizer
(E3)
Yes
Yes
Yes
Yes
Yes
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Specifications
Ribbon Specifications
169
Ribbon Specifications
Refer to the following tables for ribbon specifications.
Note • Consider the following when using ribbon:
• Match the ribbon to the label width and printhead width that you are using. The ribbon
should be at least as wide as the labels to protect the printhead from excessive wear.
• Ribbon must be wound with the coated side out.
110Xi4 and R110Xi4
Ribbon Specifications
200 dpi
300 dpi
600 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
600 dots/inch
(24 dots/mm)
Ribbon width Minimum
Ribbon width Maximum
0.79 in. (20 mm)*
4.33 in. (110 mm)
984 ft (300 m)
0.79 in. (20 mm)*
4.33 in. (110 mm)
984 ft (300 m)
0.79 in. (20 mm)*
4.33 in. (110 mm)
984 ft (300 m)
Standard length with 2:1 label to
ribbon ratio
Standard length with 3:1 label to
ribbon ratio
1476 ft (450 m)
1476 ft (450 m)
1476 ft (450 m)
Ribbon core inside diameter
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Maximum ribbon roll outside
diameter
*
For RFID labels, the minimum ribbon width is determined by the minimum label width for the transponder being used.
140Xi4, 170Xi4, and 220Xi4
Ribbon
Specifications
140Xi4
170Xi4 200 dpi 170Xi4 300 dpi 220Xi4 200 dpi 220Xi4 300 dpi
Printhead resolution
203 dots/inch
(8 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
203 dots/inch
(8 dots/mm)
300 dots/inch
(12 dots/mm)
Ribbon width Minimum
1.57 in. (40 mm)
2.0 in. (51 mm)
6.7 in. (170 mm)
984 ft (300 m)
2.0 in. (51 mm)
6.7 in. (170 mm)
984 ft (300 m)
4.25 in. (108 mm)
8.60 in. (220 mm)
984 ft (300 m)
4.25 in. (108 mm)
8.60 in. (220 mm)
984 ft (300 m)
Ribbon width Maximum 5.10 in. (130 mm)
Standard length with 2:1
label to ribbon ratio
984 ft (300 m)
Standard length with 3:1
label to ribbon ratio
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
1476 ft (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Ribbon core inside
diameter
Maximum ribbon roll
outside diameter
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Media Specifications
170
Media Specifications
Use the correct size and type of labels for best performance. Refer to the tables that follow for
specifications.
Important • Media registration and minimum label length are affected by label type and
width, ribbon type, print speed, and printer mode of operation. Performance improves as
these factors are optimized. Zebra recommends qualifying any application with thorough
testing.
110Xi4 and R110Xi4
110
Media Specifications
200 dpi
300 dpi
600 dpi
Minimum label length
Tear-Off
0.7 in.* (18 mm*)
0.5 in.* (13 mm*)
1.5 in.* (38 mm*)
0.25 in.* (6 mm*)
**
0.7 in.* (18 mm*)
0.5 in.* (13 mm*)
1.5 in.* (38 mm*)
0.25 in.* (6 mm*)
**
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
**
Peel-Off
Cutter
Rewind
RFID labels
Minimum
Maximum
RFID labels
Total media width
(label + backing, if any)
0.79 in.* (20 mm*)
4.5 in.* (114 mm*)
**
0.79 in.* (20 mm*)
4.5 in.* (114 mm*)
**
0.79 in. (20 mm)
4.5 in. (114 mm)
**
Total thickness
(includes backing, if any)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
Cutter maximum full-width media thickness
Roll media core inside diameter
Maximum roll diameter on 3 in. (76 mm) core
8.0 in. (203 mm)
0.079 in.* (2 mm*)
0.118 in.* (3 mm*)
8.0 in. (203 mm)
0.079 in.* (2 mm*)
0.118 in.* (3 mm*)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
Interlabel gap
Minimum
Preferred
Maximum
No more than the calibrated No more than the calibrated No more than the calibrated
length of the label.
length of the label.
length of the label.
RFID labels
**
**
**
Maximum internal fanfold media pack size
(label + backing): L × W×H
8.0×4.5×4.5 in.
(203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
8.0×4.5×4.5 in.
(203×114×114 mm)
Ticket/tag sensing notch: L × W
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
Ticket/tag sensing hole diameter
Label registration tolerance (vertical)
Label registration tolerance (horizontal)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
± 0.06 in. (± 1.5 mm)
*
Does not apply to RFID labels.
** This parameter varies for each transponder type.
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Specifications
Media Specifications
171
110Xi4 and R110Xi4 Black Mark Sensing
Media Specifications
200 dpi
300 dpi
600 dpi
Mark length (measuring parallel Minimum
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
0.12 in. (3 mm)
0.43 in. (11 mm)
0.43 in. (11 mm)
Full media width
to label/tag edge)
Maximum
Mark width (measuring to
perpendicular
label/tag edge)
Minimum
Maximum
Mark location
within 0.040 in. (1 mm) of
the inside media edge
within 0.040 in. (1 mm) of
the inside media edge
within 0.040 in. (1 mm) of
the inside media edge
Mark density in Optical Density Unit (ODU)
>1.0
>1.0
>1.0
140Xi4, 170Xi4, and 220Xi4 Printers
Media Specifications
140Xi4
170Xi4
220Xi4
Minimum label length
Tear-Off
Peel-Off
Cutter
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
1.57 in. (40 mm)
5.51 in. (140 mm)
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
2.00 in. (51 mm)
7.1 in. (180 mm)
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
4.25 in. (108 mm)
8.80 in. (224 mm)
Rewind
Total media width
(label + backing,
if any)
Minimum
Maximum
Total thickness
(includes backing, if any)
Minimum
Maximum
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.009 in. (0.23 mm)
3 in. (76 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.007 in. (0.18 mm)
3 in. (76 mm)
0.003 in. (0.076 mm)
0.012 in. (0.305 mm)
0.005 in. (0.14 mm)
3 in. (76 mm)
Cutter maximum full-width media thickness
Roll media core inside diameter
Maximum roll diameter on 3 in. (76 mm) core
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
8.0 in. (203 mm)
0.079 in. (2 mm)
0.118 in. (3 mm)
Interlabel gap
Minimum
Preferred
Maximum
No more than the calibrated No more than the calibrated No more than the calibrated
length of the label.
length of the label.*
length of the label.
Maximum internal fanfold media pack size (label 8.0×5.5×4.5 in.
8.0×7.1×4.5 in.
8.0×8.8×4.5 in.
+ backing): L×W×H
(203×140×114 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
(203×180×114 mm)
(203×224×114 mm)
Ticket/tag sensing notch: L×W
Ticket/tag sensing hole diameter
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
0.12×0.25 in. (3×6 mm)
0.125 in. (3 mm)
Effective leading edge registration accuracy
(vertical)
± 0.070 in. (± 1.8 mm)
± 0.070 in. (± 1.8 mm)
± 0.060 in. (± 1.5 mm)
Effective leading edge registration accuracy
(horizontal)
± 0.070 in. (± 1.8 mm)
± 0.070 in. (± 1.8 mm)
± 0.060 in. (± 1.5 mm)
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Media Specifications
172
140Xi4, 170Xi4, and 220Xi4 Black Mark Sensing
Media Specifications
140Xi4
170Xi4
220Xi4
Mark length
(measuring parallel to label or tag
edge)
Minimum
Maximum
0.12 in. (3 mm)
0.43 in. (11 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
0.12 in. (3 mm)
0.43 in. (11 mm)
Mark width (measuring to
perpendicular label or tag edge)
Minimum
Maximum
0.43 in. (11 mm)
Full media width
0.43 in. (11 mm)
Full media width
0.43 in. (11 mm)
Full media width
Mark location
within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of within 0.040 in. (1 mm) of
the inside media edge
the inside media edge
the inside media edge
Mark density in Optical Density Unit (ODU)
>1.0
>1.0
>1.0
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End User License
Agreement
Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The
Agreement is a legal agreement between you (either an individual or a single entity) and Zebra
Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware
accompanying this End User License Agreement, and any associated media, printed materials
and any “online” or electronic documentation (collectively, “Software”). By installing or
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to you in a manner that is designed to be installed by you, you may install one copy of the
installable Software on one hard disk or other storage device for one printer, computer,
workstation, terminal, or other digital electronic device, as applicable (an “Electronic
Device”), and you may access and use that Software as installed on that Electronic Device so
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2. Storage/Network Use. In the alternative, you may install a copy of the Software on a
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for each separate Electronic Device on which the Software is accessed and used from the
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3. Documentation. If the Software contains documentation which is provided only in
electronic form, you may print one copy of such electronic documentation. You may not copy
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4. Limitations of Reverse Engineering, Decompilation and Disassembly. You
may not reverse engineer, decompile, or disassemble the Software, except and only to the
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within the meaning of Federal Acquisition Regulation § 12.212 for civilian agencies and
Defense Federal Acquisition Regulation Supplement § 227.7202. Accordingly, if you are an
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Government pursuant to solicitations issued prior to December 1, 1995 is provided with
RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-19 (JUNE 1987) or DFARs,
48 CFR 252.227-7013 (OCT 1988), as applicable.
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10. Export Restrictions. You agree that you will not export or re-export the Software, any
part thereof, or any process or service that is the direct product of the Software (the foregoing
collectively referred to as the “Restricted Components”), to any country, person or entity
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DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN THE
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IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR
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OR TO ANY OTHER PARTY FOR ANY LOSSES, DAMAGES (WHETHER DIRECT,
INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL), COSTS,
EXPENSES, FINES OR FEES RELATING TO THE THEFT, LOSS, MISUSE,
ALTERATION, OR DISPOSAL OF, OR UNAUTHORIZED ACCESS TO, ANY
NETWORK, SYSTEM, OR DATA (INCLUDING PERSONAL INFORMATION) OF,
RELATING TO, POSSESSED BY, OR MAINTAINED BY CUSTOMER.
15. Zebra Suppliers and Licensors. Any release, disclaimer or limitation of Zebra's
liability or damages pursuant to this Agreement shall be construed, in addition to Zebra's
benefit, also to the benefit of Zebra's suppliers, licensors, employees, and contractors and,
without limiting any other defenses that such suppliers, licensors, employees and contractors
may have, you agree to release such parties from liability or damages in accordance with such
release, disclaimer, or limitation of liability or damages to the same extent that such provisions
apply to Zebra.
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16. Governing Law. To the maximum extent permitted by law, the laws of the State of
Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this
Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the
state or federal courts in the State of Illinois in the event of any litigation involving this
Agreement or the Software. You agree that you shall not assert any claim that you are not
subject to the jurisdiction of such courts, that the venue is improper, that the forum is
inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion,
choose to resolve any controversy or dispute between you and Zebra concerning this
Agreement, or the existence, validity, breach or termination thereof, whether during or after
the term by binding arbitration in accordance with the Commercial Arbitration Rules of the
American Arbitration Association (“AAA”), as modified or supplemented under this Section
15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive
any right to institute a court or other dispute resolution proceeding with respect to such
controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the
sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding
will take place in Chicago, Illinois and be conducted in the English language. The arbitration
panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral
arbitrator appointed by the two arbitrators designated by the parties. Any communication
between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator.
The parties expressly agree that the arbitrators will be empowered to, at either party’s request,
grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all
claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment
upon the arbitral award may be entered in any court that has jurisdiction thereof. Any
additional costs, fees or expenses incurred in enforcing the arbitral award will be charged
against the party that resists its enforcement. Nothing in this Section will prevent Zebra from
seeking interim injunctive relief against you or filing an action against you to collect unpaid
and past due amounts in any court of competent jurisdiction.
17. Injunctive Relief. You acknowledge that, in the event you breach any provision of this
Agreement, Zebra will not have an adequate remedy in money or damages. Zebra shall
therefore be entitled to obtain an injunction against such breach from any court of competent
jurisdiction immediately upon request without posting bond. Zebra's right to obtain injunctive
relief shall not limit its right to seek further remedies.
18. Entire Agreement. This Agreement constitutes the entire understanding and agreement
of the parties and supersedes any and all prior or contemporaneous representations,
understandings and agreements between the parties with respect to the subject matter of this
Agreement. If any provision of this Agreement is held invalid, the remainder of this
Agreement shall continue in full force and effect.
19. Assignment. You may not assign this Agreement or any of your rights or obligations
hereunder (by operation of law or otherwise) without the prior written consent of Zebra. Zebra
may assign this Agreement and its rights and obligations without your consent. Subject to the
foregoing, this Agreement shall be binding upon and inure to the benefit of the parties to it and
their respective legal representatives, successors and permitted assigns.
20. Modification. No modification of this Agreement shall be binding unless it is in writing
and is signed by an authorized representative of the party against whom enforcement of the
modification is sought.
21. Waiver. The failure by a party to exercise any right hereunder shall not operate as a
waiver of such party's right to exercise such right or any other right in the future.
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22. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any
reason, please contact the Zebra subsidiary serving your country, or write:
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061
REVISED MARCH 2008.
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Glossary
alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
bar code A code by which alphanumeric characters can be represented by a series of
adjacent stripes of different widths. Many different code schemes exist, such as the universal
product code (UPC) or Code 39.
black mark A registration mark found on the underside of the print media that acts as a start-
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
configuration The printer configuration is a group of operating parameters specific to the
printer application. Some parameters are user selectable, while others are dependent on the
installed options and mode of operation. Parameters may be switch selectable, control panel
programmable, or downloaded as ZPL II commands. A configuration label listing all the
current printer parameters may be printed for reference.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
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dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
Extensible Authentication Protocol over Flexible Authentication via Secure
Tunneling (EAP-FAST) Extensible Authentication Protocol-Flexible Authentication via
Secure Tunneling (EAP-FAST) is a publicly accessible IEEE 802.1X EAP type developed by
Cisco Systems. It is available as an IETF informational draft. Extensible Authentication
Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) is a publicly accessible
IEEE 802.1X EAP type developed by Cisco Systems. It is available as an IETF informational
draft. Cisco developed EAP-FAST to support customers who cannot enforce a strong
password policy and wish to deploy an 802.1X EAP type that does not require digital
certificates, supports a variety of user and password database types, supports password
expiration and change, and is flexible, easy to deploy, and easy to manage. For example, a
customer using Cisco LEAP who cannot enforce a strong password policy and does not want
to use certificates can migrate to EAP-FAST for protection from dictionary attacks.
Extensible Authentication Protocol
over Transport Layer Security (EAP-TLS) Second generation Wi-Fi security. Current
Wi-Fi security standards (802.1x) define the use of the TLS protocol encapsulated within the
Extensible Authentication Protocol (EAP) as one of the strongest security mechanisms for
Wi-Fi. Using EAP-TLS provides well-regarded, standards-based security between an access
point and a Wi-Fi client. This is a Microsoft standard.
• A form of 802.1X (EAP) authentication
• Uses client and server certificates for mutual authentication (PKI)
• TLS 1.0 (Transport Layer Security) is based on Secure Socket Layer (SSL) 3.0
Extensible Authentication Protocol
over Tunneled Transport Layer Security (EAP-TTLS) EAP-TTLS is an extension of
EAP-TLS which provides for certificate-based, mutual authentication of the client and
network. Unlike EAP-TLS, however, EAP-TTLS requires only server-side certificates,
eliminating the need to configure certificates for each WLAN client. In addition, it supports
legacy password protocols, so you can deploy it against your existing authentication system
(such as tokens or Active Directories.) It securely tunnels client authentication within TLS
records, ensuring that the user remains anonymous to eavesdroppers on the wireless link and
the entire network to the RADIUS server.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
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ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can
print from 1 ips to 12 ips.
Kerberos Network authentication protocol that uses the concept of a time-limited “ticket”
for access to network resources. Kerberos uses key distribution and client/server
authentication.
light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
Lightweight Extensible Authentication Protocol
(LEAP or Lightweight EAP) A non-standard Wireless Security protocol from Cisco.
LEAP uses mutual authentication, meaning that both the user and the access point must be
authenticated before access to the LAN is allowed. Mutual authentication can help protect
wireless networks from rogue access points, man-in-the-middle attacks, sniffing attacks, and
active attacks. Based on 802.1X EAP protocol.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, continuous labels (with and without media liner), non-continuous media,
fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
non-continuous media Media that contains an indication of where one label/printed
format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
with black mark registration marks.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
Protected Extensible Authentication Protocol (PEAP) A draft standard for a
common approach to wireless-network user authentication.
• A form of 802.1X authentication
• Currently an IETF draft (still subject to change)
• Performs mutual client/server authentication using transport layer security (TLS), but only
requires a server certificate
• With no client certificate, configuration is easier than EAP-TLS
peel-off A mode of operation in which the printer peels a printed label away from the
backing and allows the user to remove it before another label is printed. Printing pauses until
the label is removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second).
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printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface.
registration Alignment of printing with respect to the top (vertical) or sides (horizontal) of a
label or tag.
symbology The term generally used when referring to a bar code.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. Heating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
Wi-Fi Protected Access (WPA) WPA is a security protocol for wireless local area
networks (WLANs) that includes encryption and user authentication.
Wireless Encryption Protocol (WEP) WEP is a security protocol for wireless local area
networks (WLANs) that secures data transmissions using 64-bit or 128-bit encryption.
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Index
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cleaning
D
data source
coax option
communications diagnostics test
configuration
configuration label
Delayed Cut mode
direct thermal mode
display language
contacts, 11
E
continuous media
control panel
Ethernet
customer service, 11
cutter
F
factory defaults
fanfold media
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FEED button
M
media
ordering, 11
H
I
L
media out sensor
label top
media sensor
label-available sensor
language
LCD messages
list settings
N
network configuration label
non-continuous media
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print quality
O
print server
ordering ribbon and media, 11
P
printer options
parallel port
printer settings
passwords
PAUSE button
Peel-Off mode
platen roller
power
print configuration label
print modes
print network configuration label
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printhead
ribbon sensor
roll media
R
R110Xi4
RTC (real-time clock) setting
restore
S
sales, 11
scratch test
Rewind mode
sensor profile calibration
RFID
sensors
ribbon
ordering, 11
serial port
setup
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Setup mode
troubleshooting
shipping
snap plate
twinax/coax port
types of media
specifications
U
USB port
V
T
W
tag stock
web media
Tear-Off mode
wired print server
technical support, 11
thermal transfer mode
wireless print server
top of label
transmissive (media) sensor
Z
Zebra Programming Language (ZPL)
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Zebra Technologies Corporation
Zebra Technologies Corporation
475 Half Day Road, Suite 500
Lincolnshire, IL 60069 USA
T: +1 847 634 6700
Toll-free +1 866 230 9494
F: +1 847 913 8766
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF, UK
T: +44 (0)1628 556000
F: +44 (0)1628 556001
Zebra Technologies Asia Pacific, LLC
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: +65 6858 0722
F: +65 6885 0838
© 2010 ZIH Corp.
P1009874-002 A
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