System Administration
Guide
XE3022EN0-2
Auto Tray Switching ..............................................................................22
Job Status.............................................................................................39
Job Status .............................................................................................39
3
Active Jobs ............................................................................................40
Completed Jobs ....................................................................................41
Charge Print .....................................................................................43
Secure Print ......................................................................................44
Sample Set .......................................................................................45
Delayed Print ....................................................................................46
Machine Status.....................................................................................49
Machine Information ..............................................................................49
Print Mode ........................................................................................51
Print Reports .....................................................................................52
Faults ....................................................................................................58
Supplies ................................................................................................58
Billing Information ..................................................................................59
Tools .....................................................................................................60
Setup ................................................................................................60
Accounting ........................................................................................61
Setups ...................................................................................................63
Setting Procedure .................................................................................63
System Settings ....................................................................................65
4
5
Screen Layout .....................................................................................153
Active Jobs .....................................................................................158
UNIX TCP/IP .......................................................................................240
Printer Status ..................................................................................251
-C Option ........................................................................................253
7
USB Port .............................................................................................267
IPP Installation ................................................................................271
Test Print ........................................................................................273
E-mail Overview ..................................................................................275
Information Checklist ...........................................................................276
E-mail Installation ................................................................................277
Test Mail .........................................................................................280
CentreWare Internet Services ........................................................287
8
11 Internet Fax.........................................................................................295
Internet Fax Installation .......................................................................296
12 Server Fax...........................................................................................301
Server Fax Installation .........................................................................302
CentreWare Internet Services ........................................................308
CentreWare Internet Services ........................................................311
9
Overview .........................................................................................334
Remote Authentication ...................................................................346
15 Problem Solving.................................................................................349
Paper Jams .........................................................................................350
the Envelope Tray (Optional) ..........................................................356
10
Stapler Faults ......................................................................................362
16 Appendix.............................................................................................431
17 Index....................................................................................................445
11
12
1 Before Using the Machine
Welcome to the Xerox family of WorkCentre products.
This System Administration Guide provides detailed information, technical
specifications and procedures for using the integral features of the machine.
Xerox Welcome Center
If you need assistance during or after product installation, visit the Xerox website for
on-line solutions and support.
If you require further assistance, contact our experts at the Xerox Welcome Center. A
telephone number for the local representative may have been provided when the
product was installed. For convenience and future reference, please record the
telephone number in the space below.
Welcome Center or local representative telephone number:
#
Xerox US Welcome Center:
1-800-821-2797
Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769)
Serial Number
When you call the Welcome Center you will need to provide the serial number which is
located on the left side of the machine behind Cover A, as shown in the diagram.
For your convenience, record the serial number in the space below.
Serial Number:
Keep a record of any error messages. This information helps us solve problems faster.
13
1 Before Using the Machine
Language Displayed on the Touch Screen
The language of the touch screen can be changed in the following two ways:
• To change the language for temporary use, press the <Language> button on the
control panel, and then select the required language.
NOTE: The language returns to the default language after rebooting the machine.
• To change the default language, enter the System Administration mode, press the
<Machine Status> button, and then select [Tools] > [System Settings] > [Common
Service Settings] > [Screen/Button Settings] > [Default Language]. On the [Default
Language] screen, select the required language as the default language. For more
Conventions
This section describes the conventions used throughout this System Administration
Guide. In this guide, you will find that some terms are used interchangeably:
• Paper is synonymous with media.
• Document is synonymous with original.
• Xerox WorkCentre 5222/5225/5225A/5230/5230A is synonymous with the machine.
Orientation
Orientation is used to mean the direction of images on the page. When the image is
upright, the paper (or other media) can be either long edge feed or short edge feed.
Long Edge Feed (LEF)
When loading documents long edge feed into the document feeder, load with one of
the long edges facing into the document feeder, with the short edges facing the front
and back of the document feeder. When loading paper long edge feed into a paper tray,
place the paper with one of the long edges toward the left-hand side and one of the
short edges toward the front of the tray.
Short Edge Feed (SEF)
When loading documents short edge feed into the document feeder, load with one of
the short edges facing into the document feeder, with the long edges facing the front
and back of the document feeder. When loading paper short edge feed into a paper
tray, place the paper with one of the short edges toward the left-hand side and one of
the long edges toward the front of the tray.
LEF Orientation
SEF Orientation
Paper feed direction
Paper feed direction
14
Conventions
Text in [Square Brackets]
Indicates the names of the screens, tabs, buttons, features, and option categories.
Square brackets are also used when referring to file and folder names on a PC.
For example:
• Select [Original Type] on the [Image Quality] screen.
• Select [Save].
Text in <Angle Brackets>
Indicates the names of the hard buttons, numeric or symbol buttons, lights on the
control panel, or symbols on the power switch label.
For example:
• Press the <Machine Status> button to display the [Machine Information] screen.
• Press the <C> button on the control panel to clear the suspended job.
Italic Typeface
Italic typeface is used to indicate references to other sections and chapters.
For example:
Warnings
Warnings are statements that alert you to the possibility of personal harm.
For example:
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
Before cleaning this product, unplug the product from the electrical outlet.
Always use materials specifically designated for this product. The use of other
materials may result in poor performance and create a hazardous situation.
Always unplug this equipment from the electrical outlet before cleaning.
Notes
Notes are statements that provide additional information.
For example:
NOTE: If the document feeder is not installed, this feature is not available.
15
1 Before Using the Machine
Related Information Sources
The following sources of information are available for the machine.
User Guide
This guide is intended for general users and describes how to use the features of the
machine, such as copy, scan, and fax.
System Administration Guide
This guide is intended for the System Administrator and provides information such as
the supported paper and media, troubleshooting tips, how to configure network and
security settings, and how to replace consumables.
Quick Network Setup Guide
This guide is intended for the System Administrator and provides TCP/IP setup
procedures.
Quick Use Guide
This guide is intended for general users and describes how to use some useful features
on the machine and how to replace toner and drum cartridges.
Quick Scan Features Setup Guide
This guide is intended for the System Administrator and describes how to configure
scanning services.
NOTE: Please note that the screens shown in these guides apply to a fully configured
machine and therefore may not exactly represent the configuration being used.
16
2 Paper and Other Media
The machine is designed to use various paper types and other media. This chapter
provides information on loading paper and other types of media into the machine.
Loading Paper
The machine can be equipped with various paper trays. Depending on the machine
configuration, up to six paper trays are available including the Envelope Tray. This
section provides information on how to load paper into each type of tray.
NOTE: Make sure the side and rear paper guides on the trays are properly positioned
to match the size of paper loaded. If there is a gap between the paper stack and the
guides, paper may not be fed into the machine properly, or paper jams may occur.
For information on the acceptable range of paper sizes and capacity for each tray, refer
Preparing Paper for Loading
Before loading paper into the paper trays, fan the edges. This procedure separates any
sheets of paper that are stuck together and reduces the possibility of paper jams.
NOTE: To avoid paper jams and misfeeds, do not remove paper from its packaging
until required.
Trays 1 & 2/Two Tray Module (Trays 3 & 4)
Trays 1 to 4 can be loaded with standard and non-standard sized paper.
NOTE: If the machine is processing a job, do not open the active paper tray.
1. Pull out the paper tray towards
you.
NOTE: To avoid jams and misfeeds,
do not load paper on top of any
remaining paper in the tray. Remove
the paper, and reload it on top of the
new stock loaded.
2. If required, move the paper tray
guides further out to load the
new stock.
To adjust the side and rear
guides, pinch the guide lever on
each guide and slide the guides
to their new position. To secure
the guides in position, release
the levers.
17
2 Paper and Other Media
3. Load the paper neatly and tightly
against the left-hand side of the
tray.
NOTE: Do not load paper above the
maximum fill line.
NOTE: When making single/double
sided copies on perforated paper,
load the paper to feed the opposite
side of the perforated edge first.
Feeding the perforated edge first may cause paper jams.
4. If the paper guides have been
moved, slide the guides to just
touch the edge of the paper.
NOTE: When loading standard size
paper, set the guides onto the
notches on the tray to match the
paper size. The machine recognizes
8K/16K paper as standard sizes
even though the paper trays have no
notches for these sizes.
5. Close the paper tray.
NOTE: Paper can be loaded either
short edge feed or long edge feed.
6. Set the machine to detect the
paper size automatically, or
manually specify the required
Long edge feed
(LEF)
Short edge feed
(SEF)
size. For more information,
NOTE: Paper sizes detected by the machine vary depending on the system settings.
High Capacity Tandem Tray (Trays 3 & 4)
The High Capacity Tandem Tray (Trays 3 and 4) allows you to load up to 2,000 sheets
of paper.
NOTE: You cannot load custom size paper into the High Capacity Tandem Tray.
1. Pull out Tray 3 or 4.
The elevator in the tray lowers.
2. Place the paper stock tightly
against the left rear corner of the
tray.
NOTE: Do not load paper above the
maximum fill line.
18
LoadingPaper
NOTE: Always load paper into the tray in the orientation shown in the diagram.
3. Close the tray.
The elevator rises and positions the paper for use.
Bypass Tray (Tray 5)
Tray 5 (Bypass) allows you to use a variety of paper types. Tray 5 (Bypass) is located
on the left-hand side of the machine. A tray extension is provided to accommodate
larger sized paper. After loading paper stock in Tray 5 (Bypass), make sure that the
Tray 5 (Bypass) settings on the touch screen match the paper size and type of stock
loaded. If they do not match, reprogramming is required. For more information on
programming of Tray 5 (Bypass), refer to the Copy chapter in the User Guide.
NOTE: To avoid paper jams, make sure that the paper size and paper type settings
are identical to the paper stock loaded.
1. Load the paper neatly into Tray
5 (Bypass), making sure that the
paper stock is in the center of
the tray.
NOTE: Do not load paper above the
maximum fill line.
NOTE: When making single/double
sided copies on perforated paper,
load the paper to feed the opposite side of the perforated edge first. Feeding the
perforated edge first might cause paper jams.
NOTE: If, when making copies or
prints on thick-stock paper, the
paper will not feed into the machine,
apply a curl to the paper as shown in
the illustration above. Note however,
that excessively bending or folding
the paper might cause paper jams.
NOTE: When loading envelopes,
make sure the flaps are closed and
that the envelopes are oriented on the tray so that the edge with the flaps will enter the
machine first. However, when loading C5-size envelopes, set them long edge feed so
that the edge with the flaps will face toward you.
2. Slide the side guides towards the paper until they are just touching the edge of the
stock.
19
2 Paper and Other Media
High Capacity Feeder (Tray 6)
The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper.
NOTE: You cannot load custom size paper into the High Capacity Feeder.
1. Pull out Tray 6.
2. Remove the screw from the
guide at the back of the tray, and
remove the guide from the tray.
3. Insert the projections on the
bottom of the guide into the paper size holes on the tray (1). Insert the projection
on the tray into the paper size hole on the guide (2), and then tighten the screw
removed in step 1.
4. Remove the screw from the
guide at the front of the tray, and
remove the guide from the tray.
5. Insert the projections on the
bottom of the guide into the paper size holes on the tray (1). Insert the projection
on the tray into the paper size hole on the guide (2), and then tighten the screw
removed in step 4.
20
LoadingPaper
6. Pull up the end-guide lever
along the slot (1), adjust the
position of the lever to the size
of the paper (2), and then push
the lever back into its position
(3).
NOTE: Do not use the slot at the left
of the 8.5” slot on the end guide.
7. Open the end guide, and place
the paper stack tightly against
the right edge of the tray.
NOTE: Do not load paper above the
maximum fill line.
8. Close the end guide.
9. Push the tray in gently until it
stops.
21
2 Paper and Other Media
Envelope Tray
The Envelope Tray allows you to stack up to 43 mm of envelopes.
NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray
in any other slot will damage it.
1. Pull out the Envelope Tray.
2. Load the envelopes in the
Envelope Tray with the side to
be printed face up and the edge
with the flap against the left
edge of the tray.
3. Adjust the paper guides to the
size of the envelopes.
Auto Tray Switching
The machine automatically switches from one tray to another under the following
conditions.
• When an active tray runs out of paper during printing.
• When the paper size of the selected tray differs from that detected upon document
scanning.
• When the selected tray is open upon paper feeding.
• When the selected tray malfunctions upon paper feeding.
NOTE: Tray 5 (Bypass) is not subject to Auto Tray Switching.
NOTE: The paper tray and paper type priority settings can be programmed in the
When not in use, the paper trays can be opened and loaded with paper while the
machine is running. However, do not open an active paper tray. This will cause the
machine to stop the job that is being processed.
22
Storing and Handling Paper
Storing and Handling Paper
Always use high quality, xerographic grade paper in the machine. Damaged, curled, or
damp paper can cause jams and image quality problems. Follow these simple rules to
store paper.
• Store paper in dry conditions, away from extreme heat or cold, such as radiators or
open windows.
• Store paper flat on a shelf or pallet above floor level.
• Leave the paper wrapped and boxed until ready to be used.
• Re-wrap partly used packages of paper.
NOTE: Do not store paper in the paper trays.
Supported Paper Sizes and Types
This section lists the sizes and types of paper that can be used with the machine.
Supported Paper Sizes
The following table lists the paper sizes supported by each paper tray, output tray, and
the duplex module.
Standard Sizes
NOTE: The standard sizes of paper that can be detected vary depending on the paper
size table specified by the System Administrator. For information on setting the paper
Paper Trays - Standard Sizes
Tray 1, 2
/
Tray 3, 4
(Two Tray
Module)
Tray 3, 4
(High
Capacity
Tandem
Tray)
Tray 6
(High
Capacity
Feeder)
Dimensions LEF/
Tray 5
(Bypass)
Envelope
Tray
Paper Size
(mm)
SEF
A6
A5
105.0
148.0
210.0
LEF
SEF
LEF
SEF
LEF
SEF
SEF
SEF
LEF
SEF
SEF
LEF
O
O
O
O
O
O
O
O
O
O
O
O
148.0
A4
210.0
297.0
O
O
O
O
O
A3
B6
B5
297.0
128.5
182.0
420.0
182.0
257.0
O
B4
257.0
139.7
364.0
215.9
O
O
5.5 × 8.5”
23
2 Paper and Other Media
Tray 1, 2
/
Tray 3, 4
(Two Tray
Module)
Tray 3, 4
(High
Capacity
Tandem
Tray)
Tray 6
(High
Capacity
Feeder)
Dimensions LEF/
Tray 5
(Bypass)
Envelope
Tray
Paper Size
(mm)
SEF
7.25 × 10.5”
8.5 × 11”
184.2
266.7
279.4
SEF
LEF
SEF
LEF
SEF
SEF
SEF
SEF
LEF
SEF
SEF
LEF
SEF
LEF
SEF
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
215.9
8.5 × 13”
8.5 × 14”
11 × 17”
215.9
215.9
297.4
330.2
355.6
431.8
267.0
16K (Taiwan) 194.0
8K (Taiwan)
16K (China)
267.0
195.0
388.0
270
8K (China)
Postcard
270.0
100.0
200.0
390.0
148.0
148.0
Prepaid
Postcard
4 x 6”
101.6
120.0
152.4
235.0
LEF
LEF
O
O
European 3
(Chouyoukei
3) Envelope
Commercial
10 Envelope
104.8
98.4
241.3
190.5
220.0
324.0
229.0
LEF
LEF
LEF
SEF
LEF
O
O
O
O
O
O
O
O
Monarch
Envelope
DL Envelope 110.0
C4 Envelope 229.0
C5 Envelope 162.0
O
O
: Available
blank : Not available
24
Supported Paper Sizes and Types
Output Trays/Duplex Module - Standard Sizes
Integrated
Office
Finisher
Office
Finisher
LX
Dimensions LEF/
Center
Tray
Left Side
Tray
Duplex
Module
Paper Size
(mm)
SEF
A6
A5
105.0
148.0
210.0
LEF
SEF
LEF
SEF
LEF
SEF
SEF
SEF
LEF
SEF
SEF
LEF
SEF
LEF
SEF
LEF
SEF
SEF
SEF
SEF
LEF
SEF
SEF
LEF
SEF
LEF
SEF
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
148.0
O
O
O
O
O
A4
210.0
297.0
O
O
O
A3
B6
B5
297.0
128.5
182.0
420.0
182.0
257.0
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
B4
257.0
139.7
364.0
215.9
5.5 × 8.5”
7.25 × 10.5”
8.5 × 11”
184.2
215.9
266.7
279.4
O
O
O
O
O
O
8.5 × 13”
8.5 × 14”
11 × 17”
215.9
215.9
297.4
330.2
355.6
431.8
267.0
16K (Taiwan) 194.0
O
O
8K (Taiwan)
16K (China)
267.0
195.0
388.0
270
O
O
8K (China)
Postcard
270.0
100.0
200.0
390.0
148.0
148.0
Prepaid
Postcard
4 x 6”
101.6
120.0
152.4
235.0
LEF
LEF
O
O
O
O
O
O
European 3
(Chouyoukei
3) Envelope
Commercial
10 Envelope
104.8
98.4
241.3
190.5
LEF
LEF
O
O
O
O
O
O
Monarch
Envelope
DL Envelope 110.0
C4 Envelope 229.0
C5 Envelope 162.0
220.0
324.0
229.0
LEF
SEF
LEF
O
O
O
O
O
O
O
O
O
O
: Available
blank : Not available
25
2 Paper and Other Media
Paper Trays - Non-standard Sizes
Tray 1, 2
/
Tray 3, 4
(High Capacity
Tandem Tray)
Tray 6
(High Capacity
Feeder)
Paper
Size
Tray 5
(Bypass)
Tray 3, 4
(Two Tray
Modules)
Envelope Tray
Width
139.7-297.0 mm
5.5-11.8”
88.9-297.0 mm
3.6-11.8”
148.7-241.0 mm
5.9-9.6"
Not Available
Not Available
Length 182.0-431.8 mm
7.2-17.2”
98.4-431.8 mm
3.9-17.2”
98.4-162.0 mm
3.9-6.4”
Output Trays/Duplex Module - Non-standard Sizes
Paper
Size
Integrated
Office Finisher
Office Finisher
LX
Center Tray
Left Side Tray
Duplex Module
Width
88.9-297.0 mm 88.9-297.0 mm
3.6-11.9” 3.6-11.9”
88.9-297.0 mm
3.6-11.9”
210.0-297.0 mm 139.7-297.0 mm
8.4-11.9” 3.5-11.9”
Length 98.4-431.8 mm 98.4-432.0 mm
98.4-431.8mm
3.9-17.2”
182.0-431.8 mm 182.0-431.8 mm
7.3-17.2” 5.1-17.2”
3.9-17.2”
3.9-17.3”
Supported Paper Types
The following table lists the paper types supported by each paper tray, duplex module,
and the finisher.
Paper Trays
Tray 2,
Tray 3, 4
(Two Tray
Module/
High Capacity
Tandem Tray)
Tray 6
(High
Capacity
Feeder)
Tray 5
(Bypass)
Envelope
Tray
2
Paper Type
Tray 1
Weight g/m
Plain
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Plain Reload*1
Recycled
Custom Paper
1 - 5
60-105
Hole Punched
Letterhead
Pre-Printed
Other
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Lightweight
Heavyweight
56-63
106-169
Extra
Heavyweight
170-215
170-215
170-215
Bond Paper
Envelope
O
O
O
O
O
26
Supported Paper Sizes and Types
Tray 2,
Tray 3, 4
Tray 6
(Two Tray
Module/
High Capacity
Tandem Tray)
Tray 5
(Bypass)
(High
Capacity
Feeder)
Envelope
Tray
2
Paper Type
Tray 1
Weight g/m
Labels
–
–
O
O
O
O
O
O
O
O
Transparency
O
: Available
blank : Not available
*1: Plain Reload refers to paper already printed on one side.
NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be
selected, and the size should be specified.
NOTE: Depending on the heavyweight paper used, the paper cannot be loaded Short
Edge Feed. In that case, load the paper Long Edge Feed.
NOTE: Depending on the type of paper used and the operating environment, the
paper may not be fed into the machine properly, or print quality may be negatively
affected.
Output Trays/Duplex Module
Integrated
Office
Finisher
Left Side
Tray
Office
Finisher LX
Duplex
Module
2
Paper Type
Center Tray
Weight g/m
Plain
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Plain Reload*1
Recycled
O
O
Custom Paper
1 - 5
60-105
Hole Punched
Letterhead
Pre-Printed
Other
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
Lightweight
Heavyweight
56-63
106-169
Extra
Heavyweight
170-215
Bond Paper
Envelope
Labels
170-215
170-215
–
O
O
O
O
O
O
O
O
O
O
Transparency
–
O
O
O
O
: Available
blank : Not available
*1: Plain Reload refers to paper already printed on one side.
27
2 Paper and Other Media
28
3 Maintenance
This chapter describes the maintenance tasks that are required periodically to maintain
the machine in proper working order.
Ordering Supplies
A variety of supplies are available for the machine, including machine-specific
consumables such as a toner cartridge, a drum cartridge, staple cartridges and refills.
General-use supplies are also available, such as glass cleaners, cleaning solvents,
paper and media products.
To obtain supplies, contact the local Xerox Sales Representative, giving the company
name, the product number and the machine’s serial number.
Use the space below to record the telephone number.
Supplies Telephone Number:
NOTE: If you do not use the consumables recommended by Xerox, the performance
of the machine may not be at its optimum level. Use only the consumables
recommended by Xerox.
Cleaning the Machine
This section describes how to clean the machine to help maintain high performance.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or
flammable when used on electromechanical equipment.
Before cleaning this product, unplug the product from the electrical outlet.
Always use materials specifically designated for this product. The use of other
materials may result in poor performance and create a hazardous situation.
Always unplug this equipment from the electrical outlet before cleaning.
Control Panel and Touch Screen
Clean the exterior of the machine, touch screen, and control panel on a regular basis
to keep them free from dust, dirt, and fingerprint smudges. Wipe the exterior surfaces
with a soft, firmly wrung cloth moistened with water. Do not use cleaning agents other
than water or neutral detergent. Wipe off any excess water with a dry cloth.
Document Glass and Document Feeder Glass
Clean the document cover and document glass monthly to prevent streaks, smears,
and other marks from appearing on copies or prints. If the optional document feeder is
installed, also clean the film and document feeder glass.
29
3 Maintenance
1. Wipe the document cover and
document glass with a soft cloth
moistened with water or Xerox-
approved cleaner to remove any
marks, and then wipe with a
soft, dry cloth.
Feeder film
Document cover
Document
feeder glass
2. If the document feeder is
installed, wipe the document
feeder glass and the film on the
Document glass
cover with a soft cloth moistened with water or Xerox-approved cleaner to remove
any marks, and then wipe with a soft, dry cloth.
Document Feeder Rollers
If the machine is installed with a document feeder, clean the feeder rollers monthly to
prevent streaks appearing on the output and to prevent document feeder paper jams.
1. Open the document feeder
cover.
2. Wipe the document feeder
rollers while turning them with a
Document feeder
rollers
soft cloth moistened with water
to remove any dirt.
3. Close the cover.
Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. The machine will display a warning
message before the drum reaches the end of its life. When the message is displayed,
order a replacement cartridge to ensure continuous operation.
Removing the Old Drum Cartridge
1. Make sure that the machine is
not operating, and open the
front cover.
30
Replacing the Drum Cartridge
2. Open Tray 5 (Bypass) and then
Cover A while lifting up the
release lever.
3. Lift up the colored lever, and
slide the drum cartridge out until
you can grasp the handle on top
of the cartridge.
4. Hold the handle and remove the
cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.
Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Carefully remove the protective
sheet from the cartridge by
pulling up the sealing tape.
3. Insert the cartridge as shown in
the illustration, and slide it into
the machine until it clicks.
31
3 Maintenance
4. Pull the cartridge tape straight
out without breaking it.
5. Push the cartridge again to
ensure it is positioned correctly.
6. Close Cover A until it latches,
and then close Tray 5 (Bypass).
7. Close the front cover.
NOTE: If the front cover is not
completely closed, a message will
appear and the machine will not
operate.
Replacing the Toner Cartridge
The toner cartridge is a customer replaceable unit. The touch screen will display a
message when the cartridge needs to be replaced.
If toner spills onto your skin or clothing, wash it off with soap and water.
If you get toner particles in your eyes, wash it out with plenty of water for at least 15
minutes until irritation is gone. Consult a physician if necessary.
If you inhale toner particles, move to a fresh air location and rinse your mouth with
water.
If you swallow toner, spit it out, rinse your mouth with water, drink plenty of water and
consult a physician immediately.
32
Loading Staples in the Integrated Office Finisher (Optional)
Removing the Old Toner Cartridge
1. Make sure that the machine is
not operating, and open the
front cover.
2. Pull the toner cartridge out until
you can grasp the handle on top
of the cartridge.
3. Hold the handle and remove the
cartridge from the machine.
NOTE: Be careful when handling the empty cartridge to avoid spilling any residue
toner.
Inserting the New Toner Cartridge
1. Remove the new toner cartridge
from the box. Before removing
the cartridge from the bag,
shake it from side to side to
evenly distribute the toner
inside.
2. Insert the cartridge as shown in
the illustration, and slide it into
the machine until it clicks.
3. Close the front cover.
NOTE: If the front cover is not
completely closed, a message will
appear and the machine will not
operate.
Loading Staples in the Integrated Office Finisher (Optional)
The Integrated Office Finisher contains an automatic stapler. When the finisher runs
out of staples, a message appears on the touch screen. When this message is
displayed, load a new staple case into the staple cartridge.
33
3 Maintenance
1. Make sure that the machine is
not operating, and open the
front cover of the finisher.
2. Take the staple cartridge out of
the finisher.
3. After removing the staple
cartridge, check the inside of
the finisher for any remaining
staples.
4. Pinch both sides of the empty
staple case with your fingers
(1), and remove the staple
case from the cartridge (2).
2
1
1
5. Insert the front side of the new
staple case into the staple
2
cartridge (1), and then push the
rear side into the cartridge (2).
1
34
Loading Staples in the Office Finisher LX (Optional)
6. Return the staple cartridge to
its original position
7. Close the front cover of the finisher.
NOTE: If the front cover is not completely closed, a message will appear and the
machine will not operate.
Loading Staples in the Office Finisher LX (Optional)
The Office Finisher LX contains an automatic stapler. When the finisher runs out of
staples, a message appears on the touch screen. When this message is displayed,
load a new staple case into the staple cartridge.
1. Make sure that the machine is
not operating, and open the
front cover of the finisher.
2. Hold the staple cartridge by the
lever R1 and pull it to the right.
Lever R1
3. Hold the staple cartridge by the
orange lever and remove it
from the finisher.
NOTE: The staple cartridge is
firmly inserted. A slight force is
required to pull the cartridge out of
the finisher.
Orange Lever
35
3 Maintenance
4. Pinch both sides of the empty
staple case with your fingers
(1), and remove the staple
case from the cartridge (2).
2
1
1
5. Insert the front side of the new
staple case into the staple
2
cartridge (1), and then push the
rear side into the cartridge (2).
6. Hold the staple cartridge by the
orange lever, and insert it into
the finisher until it clicks.
1
7. Close the front cover of the
finisher.
NOTE: If the front cover is not completely closed, a message will appear and the
machine will not operate.
Loading the Booklet Staples in the Office Finisher LX (Optional)
If the optional Booklet Maker is installed, a message appears on the touch screen when
the unit runs out of staples. When the message is displayed, load a new staple
cartridge into the Booklet Maker. The Booklet Maker contains two staple cartridges.
1. Make sure that the machine is
not operating, and open the
side cover of the finisher.
2. Hold the tabs on both sides of
the booklet staple cartridge
and pull the cartridge out of the
finisher.
36
Emptying the Hole Punch Waste Container (Optional)
3. Hold the tabs on both sides of
the new booklet staple
cartridge, and insert it into the
original position until it clicks.
NOTE: If you have trouble inserting
the cartridge, make sure that the
staples in the cartridge are properly
in place.
4. Repeat steps 2 and 3 to replace the other booklet staple cartridge.
5. Close the side cover of the finisher.
NOTE: If the side cover is not completely closed, a message will appear and the
machine will not operate.
Emptying the Hole Punch Waste Container (Optional)
The Hole Punch Unit for the Office Finisher LX contains a hole punch waste container.
When the hole punch waste container becomes full, a message appears on the touch
screen. When the message is displayed, empty the hole punch waste container.
Make sure to discard all paper chads when emptying the hole punch waste container.
If you do not empty the container completely, the container becomes full before a
message stating to empty the container appears again, and this can cause a
breakdown of the machine.
NOTE: Make sure you empty the hole punch waste container when the power is on. If
you empty the container when the power is off, the machine will not recognize that the
container has been emptied.
1. Make sure that the machine is not
operating, and open the front
transport cover of the finisher.
2. Pull out the hole punch waste
container.
37
3 Maintenance
3. Empty the container.
4. Insert the empty hole punch waste
container all the way into the
finisher.
5. Close the front transport cover of the finisher.
NOTE: If the center front transport cover of the finisher is not completely closed, a
message will appear and the machine will not operate.
38
4 Job Status
This chapter contains information on the job status screens and the features available.
Job Status
This feature allows you to check the progress of incomplete jobs, or display the detailed
information of completed jobs. The newest job will be displayed at the top of the list.
You can also check, delete, or print documents stored in the public mailbox (polling
box) of the machine. Use the scroll bar to switch between screens.
For more information on each button, refer to the following:
1. Press the <Job Status> button
on the control panel.
NOTE: Press the <Features> or <All
Services> button at any time to exit.
<Job Status>
button
2. Select the required option.
39
4 Job Status
Active Jobs
This screen allows you to view incomplete jobs that are waiting, in progress, or
suspended. It also allows you to view Charge Print, Secure Print, Sample Set, or
Delayed Print documents that are currently stored in the machine. You can see job
attributes or promote/delete jobs.
1. Press the <Job Status> button
on the control panel.
2. Select the [Active Jobs] tab.
NOTE: Use the scroll bar to switch
between screens.
3. Select a job to cancel or promote as required.
Print Waiting Jobs
Prints the jobs waiting in the incomplete jobs queue.
View by Job Type
Allows you to display only the selected type of jobs.
Owner
Displays the owner of each job.
Name
Identifies each job by job number and type.
Status
Displays the status of each job, such as printing, transferring, and sending.
Pop-up Menu
Selecting an active job in the [Active Jobs] screen displays the pop-up menu that allows
you to delete the job, release the job, or view the details of the job. The items displayed
on the menu are different depending on the job type and status.
• Delete - Deletes the job, or
displays a page that asks whether
or not to delete the job, depending
on the job type.
• Release - Prints the stored
document.
• Promote - Processes the job immediately after the one that is currently being
processed.
• Job Details/Details - Displays a job screen where you can view the details of the job.
• Close Menu - Closes the pop-up menu.
Job Screen
A job screen allows you to view the details of a job or stored document and select the
following buttons. The content of the screen and the buttons displayed vary depending
on the service type and status of the job or stored document.
40
CompletedJobs
Delete
Cancels a job that is being processed or on hold, or deletes a stored document from
the machine’s memory.
Promote Job
Promotes a job to be processed immediately after the one being processed.
Last Original
Indicates the current scan batch is the last in a job to be scanned.
Next Original
Sequentially scans more sections in the same scan job.
Start
Starts scanning the next document or prints a job being held on the machine.
Release
Prints a stored document.
Completed Jobs
This screen allows you to view the completed jobs in the machine. You can select a job
in the list to display detailed attributes for that job. The contents of each screen may
differ depending on the type or status of the job.
1. Press the <Job Status> button
on the control panel.
2. Select the [Completed Jobs] tab.
Use the scroll bar to switch
between screens.
Group Parent Jobs
Select this check box to group all parent jobs, such as fax broadcasting jobs and jobs
executed using a job flow sheet.
View by Job Type
Allows you to display only the selected type of jobs.
Owner
Displays the owner of each job.
Name
Identifies each job by job number and type.
Status
Displays the status of each job, such as completed, deleted, and shutdown.
Completion Time
Displays the completion date and time of each job.
41
4 Job Status
Job Attributes
Select a job on the [Completed Jobs] screen to display the job attributes. The attributes
displayed vary depending on the type of job.
Show Child Jobs
Select this button to show all child jobs for the selected job. The button is displayed only
when there are child jobs available.
Print this job History Report
Select this button to print a job history report for both parent and child jobs.
NOTE: The Job History Report feature is enabled by setting [System Settings] >
[Common Settings] > [Reports] > [Print Reports Button] to [Enabled]. For more
Secure Print Jobs & More
This screen allows you to check, print, or delete documents stored in the machine.
NOTE: Some of the features on this screen may not be displayed depending on the
system settings and machine configuration.
For more information, refer to the following:
1. Press the <Job Status> button
on the control panel.
2. Select the [Secure Print Jobs &
More] tab.
3. Select the required option.
42
Secure Print Jobs & More
Charge Print
The Charge Print feature temporarily stores documents on the machine per billing ID.
The feature prevents unauthorized printing by requiring users to log in to the machine
before printing. Documents without a billing ID are stored under [No User ID], and do
not require user login to be printed.
NOTE: Billing IDs can be set up on the print driver. For more information, refer to the
online help provided for the print driver.
NOTE: This feature is displayed when one of the following is selected under [Tools] >
[System Settings] > [Authentication/Security Settings] > [Authentication] > [Charge/
Private Print Settings] > [Receive Control] in the System Administration mode:
- [Save in Charge Print]
- [According to Print Auditron] > [Job Login Failure] > [Save in Charge Print]
- [According to Print Auditron] > [Job without User ID] > [Save in Charge Print]
- [Save in Private Charge Print] > [Job without User ID] > [Save in Charge Print]
1. Select [Charge Print] on the
[Secure Print Jobs & More]
screen.
2. Select a billing user ID, and then
the [Document List] button.
NOTE: Use the scroll buttons to switch between screens.
3. Enter the passcode for the billing user ID, and select [Confirm].
NOTE: The passcode entry screen will not appear if a passcode is not set up for the
billing ID.
4. Select a document to print or delete.
5. Select the required option.
Refresh
Refreshes the displayed information.
Go to
Specifies the Charge Print number to be displayed on the screen. Enter a number
within the range of 001 to 200 using the scroll buttons or the numeric keypad.
Document List
Displays the list of stored documents for the selected billing ID in the list. The following
options are available:
• Delete - Deletes a document selected in the list.
• Print - Prints a document selected in the list. After printing, the document will be
deleted.
43
4 Job Status
Private Charge Print
The Private Charge Print feature temporarily stores documents per user ID, until a user
logs in and manually prints them from the machine’s control panel. This feature only
displays documents of a logged-in user, and thus provides security and privacy to
documents stored in the machine.
NOTE: This feature is displayed only when [System Settings] > [Authentication/
Security Settings] > [Authentication] > [Charge/Private Print Settings] > [Receive
Control] > [Save in Private Charge Print] is selected.
1. Press the <Log In/Out> button.
2. Enter your user ID using the screen board or numeric keypad on the control panel,
and select [Confirm].
3. Select [Private Charge Print] on the [Secure Print Jobs & More] screen.
NOTE: If you log in to the machine
with the System Administrator’s ID,
a list of user login IDs is displayed
on the screen. Select the desired
user ID from the list or enter it in [Go
to], and select [Document List]. The
documents stored for the selected user ID will be displayed.
4. Select a document to print or
delete.
5. Select the required option.
Refresh
Refreshes the displayed information.
Select All
Selects all documents in the list.
Delete
Deletes a document selected in the list.
Print
Prints a document selected in the list. After printing, the document will be deleted.
Secure Print
This feature allows you to print or delete passcode-protected stored documents. A
secure print job requires a user ID and a passcode registered in the machine.
1. Select [Secure Print] on the
[Secure Print Jobs & More]
screen.
2. Select a user ID.
NOTE: Use the scroll buttons to
switch between screens.
44
Secure Print Jobs & More
3. Select [Document List].
4. Enter the passcode for the user ID, and select [Confirm].
5. Select a document to print or delete.
6. Select the required option.
Refresh
Refreshes the displayed information.
Go to
Specifies the Secure Print number to be displayed on the screen. Enter a number within
the range of 001 to 200 using the scroll buttons or the numeric keypad.
Document List
Displays the passcode entry screen for the selected user ID. Enter the passcode to
display the list of stored documents. The following options are available:
• Select All - Selects all documents in the list.
• Delete - Deletes a document selected in the list.
• Print - Prints a document selected in the list. Select whether or not to delete the
document after printing.
NOTE: Only the System Administrator can access the stored documents without
entering the passcode.
Sample Set
This feature allows you to print a sample set of a document prior to printing the whole
quantity. You can choose whether or not to print more sets after checking the print
result.
1. Select [Sample Set] on the
[Secure Print Jobs & More]
screen.
2. Select a user ID.
NOTE: Use the scroll buttons to
switch between screens.
3. Select [Document List].
4. Select a document to print or delete.
5. Select the required option.
Refresh
Refreshes the displayed information.
Go to
Specifies the Sample Set number to be displayed on the screen. Enter a number within
the range of 001 to 200 using the scroll buttons or the numeric keypad.
Document List
Displays the list of stored documents for the selected user ID in the list. The following
options are available:
45
4 Job Status
• Select All - Selects all documents in the list.
• Delete - Deletes a document selected in the list.
• Print - Prints a document selected in the list. After printing, the document will be
deleted.
Delayed Print
This feature allows you to store documents on the machine for printing at a later time.
You can check, print, or delete the stored documents before the specified print time.
1. Select [Delayed Print] on the
[Secure Print Jobs & More]
screen.
2. Select a document to print or
delete.
NOTE: Use the scroll buttons to switch between screens.
3. Select the required option.
Refresh
Refreshes the displayed information.
Delete
Deletes a document selected in the list.
Print
Prints a document selected in the list.
Public Mailbox
This feature allows you to check, print, and delete documents stored in the public
mailbox (polling box) on the machine for polling.
For more information, refer to the Fax chapter in the User Guide.
1. Select [Public Mailbox] on the
[Secure Print Jobs & More]
screen.
2. Select a document to print or
delete.
NOTE: Use the scroll buttons to switch between screens.
3. Select the required option.
Refresh
Refreshes the displayed information.
Document/Type
Identifies each document by number and type.
Stored Date
Displays the date the document was stored.
46
Secure Print Jobs & More
Pages
Displays the number of printed, scanned, sent, or received pages.
Select All
Selects all the documents in the [Public Mailbox].
Print
Prints a document selected in the list.
Delete
Deletes a document selected in the list.
Undelivered Faxes
This feature allows you to delete or resend undelivered faxes. You can resend faxes to
their original recipient or change the recipient.
1. Select [Undelivered Faxes] on
the [Secure Print Jobs & More]
screen.
2. Select a document to delete or
resend.
NOTE: Use the scroll buttons to switch between screens.
3. Press the <Start> button on the
control panel to resend the fax
to the original recipient.
Alternatively, select to delete the
document or send the document
to a different recipient.
Delete This Document
Deletes the selected document. A confirmation screen will be displayed before the
document is deleted.
Change Recipients
Displays the [Resend Fax] screen where you can specify a new fax recipient.
[Resend Fax] Screen
1. Select the [Change Recipients]
button on the [Undelivered Fax]
screen.
2. Specify a new recipient using
the [New Recipients] or
[Address Book] button.
New Recipients
Displays a keyboard which allows you to directly enter a recipient. For information on
how to enter a recipient on the keyboard, refer to the Fax chapter in the User Guide.
47
4 Job Status
Address Book
Displays a page which allows you to select a recipient from the Address Book. For
information on how to select a recipient from the Address Book, refer to the Fax chapter
in the User Guide.
Starting Rate
Displays the [Starting Rate] screen where you can select the [G3 Auto] or [Forced 4800
bps] communication mode for fax transmissions. For more information, refer to the Fax
chapter in the User Guide.
48
5 Machine Status
This chapter describes how to check the machine status, billing meter, and status of
consumables. It also describes how to print various reports/lists and how to access the
System Administration mode.
For information on each tab, refer to the following:
1. Press the <Machine Status>
button on the control panel.
NOTE: Press the <Features> or <All
Services> button at any time to exit.
<Machine Status> button
2. Select the required option.
Machine Information
This section describes how to view general information about the machine, the status
of paper trays and the hard disk, and how to change the print mode or fax receiving
mode.
For more information on the features available, refer to the following:
49
5 Machine Status
1. Press the <Machine Status>
button on the control panel.
2. Select the [Machine Information]
tab.
3. Select the required option.
General Information
This feature allows you to view user support information, the machine’s serial number
and configuration, and the software versions of the machine components.
1. Select [General Information] on
the [Machine Information]
screen.
2. Select the required option.
For enquiry on maintenance and operation
Displays the contact for technical support.
Machine Serial Number
Displays the serial number of the machine.
IP Address
Displays the IP address of the machine.
NOTE: If an IP Address is not displayed, check the settings under [Tools] > [System
Settings] > [Connectivity & Network Setup] > [Protocol Settings].
Machine Configuration
Displays the [Machine Configuration] screen where you can view the status of the
machine components. The screen displays the hardware components and the options
installed on the machine.
Software Version
Displays the [Software Version] screen where you can identify the software versions of
the machine components.
Paper Tray Status
This feature allows you to check the status of each paper tray, including Tray 5
(Bypass) and optional trays. It also displays the size, type, and remaining amount of
media in each tray.
1. Select [Paper Tray Status] on
the [Machine Information]
screen.
50
MachineInformation
Print Mode
This feature allows you to change the default printer mode and emulation parameter
settings.
1. Select [Print Mode] on the
[Machine Information] screen.
2. Select the required option.
Off-line
Takes the printer off-line. The printer is unavailable in this mode.
On-line
Puts the printer on-line, ready to accept data.
PCL Emulation
Allows you to set parameter values for PCL emulation to print documents. For a list of
1. Select [PCL Emulation] on the
[Print Mode] screen.
2. Enter a 3-digit parameter item
number in the [Item Number]
field.
3. Select [Change Value] to change the displayed value, or select [Confirm] if no
change is required.
4. If you selected [Change Value], enter the required value in the [New Value] field.
5. Select [Save].
PDF
Allows you to set parameter values and a password for PDF direct printing.
NOTE: This feature is only available with the PostScript driver.
1. Select [PDF] on the [Print Mode]
screen.
2. Select the required option
Setup
Allows you to set emulation parameter item values for PDF direct printing. For a list of
51
5 Machine Status
1. Select [Setup] on the [PDF]
screen.
2. Enter a 3-digit parameter item
number in the [Item Number]
field.
3. Select [Change Value] to change the displayed value, or select [Confirm] if no
change is required.
4. If you selected [Change Value], enter the required value in the [New Value] field.
5. Select [Save].
Password
Allows you to enter a password to restrict access to PDF direct printing.
1. Select [Password] on the [PDF]
screen.
2. Enter a password using the
keyboard.
3. Select [Next].
4. Re-enter the password.
5. Select [Save].
Overwrite Hard Disk
This feature displays the overwrite status of the hard disk.
NOTE: This option is displayed when [Authentication/Security Settings] > [Overwrite
Hard Disk] is enabled.
1. Select [Overwrite Hard Disk] on
the [Machine Information]
screen.
Print Reports
This feature allows you to print various reports/lists for each service.
NOTE: [Print Reports] is displayed when [System Settings] > [Common Service
Settings] > [Reports] > [Print Reports Button] is enabled. For more information, refer to
NOTE: Some of the reports/lists on this screen are not displayed unless you are
logged in as the System Administrator.
NOTE: The reports/lists displayed on this screen vary depending on the enabled fax
service.
52
MachineInformation
1. Select [Print Reports] on the
[Machine Information] screen.
Job Status/Activity Report
NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of
the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored
Document List] options are not available.
1. Select [Job Status/Activity
Report] on the [Print Reports]
screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
Job History Report
Lists the jobs recorded on the machine. The data for the last 200 jobs is printed. Print
reports are available for [All Jobs], [Scan, Fax, & Internet Fax Jobs], [Job Flow & Auto
File Transfer jobs], and [Printer & Print from Mailbox Job]. Selecting the [Include Child
Jobs] check box prints one child job (related job) per line. Clearing the check box prints
all child jobs in one line.
Activity Report
Lists activity results of incoming and outgoing fax communications.
Error History Report
Lists the 50 most recent errors that occurred in the machine.
Stored Document List
Lists the fax jobs queued on the machine.
Copy Reports
1. Select [Copy Reports] on the
[Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
Configuration Report
Lists common settings, such as hardware configuration, network information, and print
and copy feature settings.
53
5 Machine Status
Printer Reports
1. Select [Printer Reports] on the
[Print Reports] screen.
2. Select the required option. Use
the scroll bars to switch between
screens.
3. Select the <Start> button on the control panel.
Configuration Report
Lists common settings, such as hardware configuration, network information, and print
and copy feature settings.
PCL Settings List
Lists the PCL emulation mode settings.
PCL Macro List
Lists the macros registered for use with PCL emulation.
PDF Settings List
Lists the settings for PDF print mode.
TIFF/JPEG Settings List
Lists the settings for TIFF/JPEG print mode.
TIFF/JPEG Logical Printers List
Lists the settings for up to 20 logical printers created in TIFF/JPEG print mode.
PostScript Logical Printers List
Lists the logical printers created in PostScript mode.
Font List
Lists all the fonts available on the machine.
PCL Font List
Lists the fonts available in PCL emulation mode.
PostScript Font List
Lists the PostScript fonts available.
Scan Reports
NOTE: When Server Fax is enabled, the [Scan/Fax Reports] feature is displayed
instead of the [Scan Reports] and [Fax Reports] features. The options available for the
[Scan/Fax Reports] feature are identical to those of [Scan Reports].
1. Select [Scan/Fax Reports] on
the [Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
54
MachineInformation
Reports
• Configuration Report - Lists common settings, such as hardware configuration,
network information, and print and copy feature settings.
• Scan/Fax Configuration Report - Lists settings specific to fax and scan features.
• Domain Filter List - Lists domains registered for domain filtering.
Job Template List
Lists the job templates that can be used on the machine. For more information on job
Address Book
Prints a list of recipient addresses and relay stations for the selected range of address
numbers. Multiple ranges can be selected.
Fax Reports
NOTE: When Server Fax is enabled, the [Scan/Fax Reports] feature is displayed
instead of the [Scan Reports] and [Fax Reports] features. The options available for the
[Scan/Fax Reports] feature are identical to those of [Scan Reports].
1. Select [Fax Reports] on the
[Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
Reports
• Configuration Report - Lists common settings, such as hardware configuration,
network information, and print and copy feature settings.
• Mailbox Selector List - Lists the settings for sorting into mailboxes.
• Scan/Fax Configuration Report - Lists settings specific to fax and scan features.
• Domain Filter List - Lists domains registered for domain filtering.
Address Book
Prints a list of recipient addresses and relay stations for the selected range of address
numbers. Multiple ranges can be selected. Check boxes are available to print only
group send settings or the settings for all address numbers.
Fax Comments List
Lists the comments saved for use on cover notes.
Billing Data List
Lists the billing data for fax jobs.
NOTE: This option is displayed when [Accounting] > [Accounting Type] > [Auditron
Mode] > [Fax Service] is enabled.
55
5 Machine Status
Mailbox List
1. Select [Mailbox List] on the
[Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
Mailbox List
Lists the mailbox settings and procedure when storing data in the mailbox.
Job Counter Report
1. Select [Job Counter Report] on
the [Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
Job Counter Report
Lists the job counter reports for each service.
Auditron Reports
1. Select [Auditron Reports] on the
[Print Reports] screen.
2. Select the required option.
3. Select the <Start> button on the
control panel.
When [Accounting Type] is [Accounting Disabled]
• Meter Report (Print Jobs) - Displays the number of pages printed per user and by all
users.
When [Accounting Type] is [Local Accounting] and [Auditron Mode] is enabled
• Auditron Report (Print Jobs) - Displays an Auditron report for all print jobs completed
by the selected users.
• Auditron Report (Copy Jobs) - Displays an Auditron report for all copy jobs
completed by the selected users.
• Auditron Report (Fax Jobs) - This is displayed when [Fax Service] or [Internet Fax
Service] is enabled under [Auditron Mode], and displays an Auditron report for all fax
jobs completed by the selected users.
• Auditron Report (Scan Jobs) - This is displayed when [E-mail Service], [Scan to PC
Service], [Scan to Mailbox Service], or [Network Scanning Service] is enabled under
[Auditron Mode], and displays an Auditron report for all scan jobs completed by the
selected users.
56
MachineInformation
Automatically Printed Reports/Lists
This section describes the various reports/lists that can be printed automatically.
Job History Report
Activity Report
Lists activity results of incoming and outgoing fax communications. For more
Transmission Report - Job Undelivered
Lists undelivered documents and their transmission status. For more information, refer
Transmission Report - Job Deleted
Mailbox Report
Broadcast/Multi-Poll Report
Relay Broadcast Report
Lists the results of a relay broadcast when the broadcast ends. For more information,
Scan File Transfer Report
File Transfer Report - Fax Server
Job Flow Error Report
Copy Activity Report
Shows the usage report of a user’s completed copy service session. For more
information, refer to Copy Activity Report in the Setups chapter on page 139.
57
5 Machine Status
Fax Receiving Mode
This feature allows you to set the fax reception mode to [Manual Receive] or [Auto
Receive].
NOTE: This feature is not displayed when Server Fax is enabled.
1. Select [Fax Receiving Mode] on
the [Machine Information]
screen.
Manual Receive
Starts receiving a fax or polling after you have answered the call and confirmed it is a
fax.
Auto Receive
Receives a fax automatically.
Faults
This tab allows you to print a report of recent errors, the date and time of the errors, the
error codes, and the status of each error. The status is either active or cleared.
NOTE: [Error History Report] is displayed when [System Settings] > [Common Service
Settings] > [Reports] > [Print Reports Button] is enabled. For more information, refer to
1. Press the <Machine Status>
button on the control panel.
2. Select the [Faults] tab.
3. Select [Error History Report] and
press the <Start> button on the
control panel.
Supplies
This tab allows you to view the status of consumables.
1. Select the [Supplies] tab on the
[Machine Status] screen.
58
BillingInformation
Billing Information
This tab allows you to view the billing meter information.
For more information, refer to the following:
1. Press the <Machine Status>
button on the control panel.
2. Select the [Billing Information]
tab.
3. Select the required option.
Billing Information
This feature allows you to view the total number of prints made on the machine. You
can also view the machine’s serial number.
1. Select [Billing Information] on
the [Billing Information] screen.
Machine Serial Number
Displays the serial number of the
machine.
Current Meter Reading
• Total Impressions - Displays the number of total copies and prints.
User Account Billing Information
This feature displays the billing information of the currently logged-in user.
NOTE: This feature is available only when [Accounting] > [Accounting Type] is set to
[Local Accounting], and the corresponding [Auditron Mode] is enabled.
1. Select [User Account Billing
Information] on the [Billing
Information] screen.
Meter (Copy Jobs)
Displays the meter readings for copy jobs.
Meter (Scan Jobs)
Displays the meter readings for scan jobs.
Meter (Print Jobs)
Displays the meter reading for print jobs.
59
5 Machine Status
Tools
On the [Tools] screen, the System Administrator can change various default presets on
the machine, register mailboxes and job flow sheets, and configure authentication and
security features.
To access all features on this screen, you must enter the machine in the System
Administration mode. Use the following steps to enter the [Tools] screen in the System
Administration mode.
1. Press the <Log In/Out> button
<Log In/Out>
on the control panel.
button
2. Enter the correct user ID using
the numeric keypad on the
control panel or the screen
keyboard.
NOTE: The default System
Administrator ID is “11111”. If the Authentication feature is enabled, you may also be
required to enter a passcode. The default passcode is “x-admin”. To change the
3. Press the <Machine Status> button.
4. Select the [Tools] tab.
5. Select the required option.
System Settings
This menu allows you to change various default presets on the machine.
Setup
This menu allows you to program various items, such as mailboxes, job flow sheets,
and the Address Book.
NOTE: This feature is available on the [Tools] screen even when you enter the screen
in the general user’s mode (when you skip Steps 1 and 2).
60
Tools
Accounting
This menu allows you to configure accounting functions and view jobs performed by
each account.
Authentication/Security Settings
This menu allows you to set up the authentication and security features.
For more information on the features available, refer to Authentication/Security
61
5 Machine Status
62
6 Setups
This chapter describes how to change the various defaults preset on the machine, how
to register the various items such as mailboxes and destinations, and how to configure
or change the System Administrator settings.
Setting Procedure
This section describes the basic setting procedure available in the System
Administration mode. Follow the steps below.
1. Enter the System Administration Mode
1. Press the <Log In/Out> button
<Log In/Out>
button
on the control panel.
2. Enter the correct user ID using
the numeric keypad on the
control panel or the screen
keyboard. For information on
how to use the keyboard, refer
to New Recipients in the Fax
chapter of the User Guide.
NOTE: The default System Administrator ID is “11111”. If the Authentication feature is
enabled, you may also be required to enter a passcode. The default passcode is
63
6 Setups
2. Configure a Feature
1. Press the <Machine Status>
button on the control panel.
<Machine
Status>
button
2. On the Machine Status screen,
select the [Tools] tab.
3. Select a menu item from the
main menu displayed on the left
side of the [Tools] screen.
4. Select a group in the [Group]
menu.
5. Select a feature in the [Features] menu, and then configure the feature.
NOTE: Some features display the [Change Settings] button. Select the button to
change settings or to enter information using the screen keyboard. For information on
how to use the keyboard, refer to New Recipients in the Fax chapter of the User
Guide.
6. Select [Close].
3. Exit the System Administration Mode
1. Press the <Log In/Out> button
<Log In/Out>
button
on the control panel.
2. If the [Logout] screen appears,
select [Logout] to exit the
System Administration mode.
If the [Reboot Machine] screen
appears, select [Reboot Now] to
exit the System Administration
mode and to reboot the
machine.
64
Main Menu on the [Tools] Screen
Main Menu on the [Tools] Screen
The main menu, displayed on the left side of the [Tools] screen, provides the following
menu items. Refer to the respective sections for details. [Setup] is also available for
general users.
System Settings
The [System Settings] menu on the [Tools] screen is categorized into the following
groups. For details, refer to the respective sections.
Common Service Settings
This section describes how to configure or change machine settings common to main
services such as copy, fax, and scan. For more information, refer to the following:
1. Select [System Settings], and
then select [Common Service
Settings] in the [Group] menu.
65
6 Setups
Machine Clock/Timers
This feature allows you to set the correct date, time, and other related values.
1. Select [Machine Clock/Timers]
in the [Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
Date
Specifies the current date. Select from three date formats: Y/M/D, M/D/Y, and D/M/Y.
The date set here is printed on lists and reports.
Time
Specifies the current time. Select a 12- or 24-hour display format. If you select [12 Hour
Clock], the buttons for specifying AM or PM are displayed. The time set here is printed
on lists and reports.
Time Zone
Specifies the time zone relative to Greenwich Mean Time (GMT).
Daylight Savings
Specifies whether to automatically adjust the machine clock for Daylight Savings.
• WorkCentre 5225A/5230A:
Select [Adjust by Day, Month & Time] or [Adjust by Month, Week, Day of Week &
Time], and then specify the start and end dates of the Daylight Savings time to
automatically adjust the current time when the Daylight Savings time starts and
ends.
• WorkCentre 5222/5225/5230:
Select [Adjust On] and then specify the start and end dates of the Daylight Savings
time to automatically adjust the current time when the Daylight Savings time starts
and ends.
NTP Time Synchronization
Specifies the parameters used to synchronize the time of the machine with that of the
specified time server using the Network Time Protocol (NTP).
NOTE: If the time server connection fails, the machine maintains its own time without
synchronization.
• Connection to Time Server
Specifies whether to enable the connection to a time server.
• Connection Interval
Specifies the time span between connections to the specified server, in the range
from 1 to 500 hours.
• Time Server Address
Specifies the IP address of the time server using the numeric keypad on the control
panel.
66
SystemSettings
Auto Clear
Specifies whether to automatically display the default screen if you do not perform any
operation within the selected period of time. Select [On] and then select the time period
in the range from 30 to 900 seconds.
Auto Job Release
Specifies whether to automatically release the current job to allow execution of the next
job, if a problem such as a paper jam interrupts the current copy or scan job and is not
resolved within the selected period of time. Select [On] and then select the time period
in the range from 4 to 99 minutes.
Auto Print
Specifies whether to automatically print jobs if you do not perform any operation within
the selected period of time. Select [On] and then select the time period in the range
from 1 to 240 seconds.
Printer Lockout Duration
Specifies whether to prohibit printing of incoming documents (for example, faxes) for a
specified duration. Select [On] and then specify the start and end times of the interval
during which printing will be prohibited.
Power Saver/Energy Saver Timers
Specifies the time interval of inactivity before automatically switching the machine to
Low Power Mode, a second time interval of inactivity before switching to Sleep Mode.
Select the time period for each mode in the range from 2 to 60 minutes. You must select
a longer time period for the Sleep Mode than for the Low Power Mode.
Audio Tones
This feature allows you to select the volume level of tones to be generated at various
occasions. You can choose different volume levels for each item shown on the screen.
1. Select [Audio Tones] in the
[Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
Control Panel Select Tone
Specifies the volume level of the tone generated when an appropriate button on the
control panel is pressed and its action is accepted.
Control Panel Alert Tone
Specifies the volume level of the tone generated when an inappropriate button on the
control panel is pressed.
Machine Ready Tone
Specifies the volume level of the tone generated when the machine becomes ready to
copy or print, for example, after the power is switched on.
67
6 Setups
Job Complete Tone 1 / Job Complete Tone 2
Specifies the volume level of the tone generated when a job is completed successfully.
Select a volume level, and then, under [Targeted Jobs], select the job types to apply
the volume level to.
Fault Tone
Specifies the volume level of the tone generated when a job did not finish properly.
Alert Tone
Specifies the volume level of the tone generated when a job is suspended due to an
error.
Out of Paper Warning Tone
Specifies the volume level of the tone generated when the machine runs out of paper.
Low Toner Alert Tone
Specifies the volume level of the tone generated when it is time to replace the toner
cartridge.
Line Monitor Volume
Specifies the volume level of the tone generated for the line monitor, which allows you
to hear call and response signals when connecting to a destination.
Ringing Volume
Specifies the volume level of the tone generated when a call is received.
Stored Programming Tone
Specifies the volume level of the tone generated each time an operation is performed
during job memory registration. You cannot completely turn off the volume for this tone.
Auto Clear Alert Tone
Specifies the volume level of the tone generated just before the machine performs auto
clear.
Base Tone
Specifies the volume level of the base tone generated when you toggle settings. The
machine emits a base tone when it exits the interrupted mode.
Screen/Button Settings
This feature allows you to customize the initial screen and select the initial language to
be displayed on the touch screen.
1. Select [Screen/Button Settings]
in the [Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
68
SystemSettings
Screen Default at Power On
Specifies the initial screen to be displayed when the machine is switched on. Set the
preset initial screen to the All Services, Job Status, or Machine Status screen. For
Service Screen Default
Specifies the default features to be displayed when canceling the Energy Saver mode.
Use the scroll buttons to switch between screens.
Service Screen After Auto Clear
Specifies the screen to be displayed after the machine performs Auto Clear.
Auto Display of Login Screen
Specifies whether to display the [Login] screen automatically when power is switched
on, or when the Energy Saver mode is canceled.
All Services
Specifies the services and features available on the All Services screen. Select a
button, and then select a service or feature to assign to the button. Use the scroll
buttons to switch between screens.
NOTE: Assigning the [Setup] feature to a button enables users to directly access the
[Tools] screen from the All Services screen. The button for the [Setup] feature will be
displayed on the All Services screen as [Tools] in the System Administration mode,
and as [Setup] in the general user mode.
Job Type on Job Status screen
Specifies the job types to be displayed when you select [Completed Jobs] on the [Job
Status] screen.
Default Language
Specifies the default language to be displayed on the touch screen.
Reconfirm E-mail Recipient
Specifies whether to reconfirm e-mail recipients before transmission. Select
[Confirmation Not Required] to disable this setting, [Always Reconfirm Recipient] to
always require reconfirmation of recipients, or [Reconfirm If Multiple Recipients] to
require reconfirmation only when multiple recipients are specified.
Reconfirm Fax Recipient
Specifies whether to reconfirm fax recipients before transmission. Select [Confirmation
Not Required] to disable this setting, [Always Reconfirm Recipient] to always require
reconfirmation of recipients, or [Reconfirm If Multiple Recipients] to require
reconfirmation only when multiple recipients are specified.
Reconfirm Internet Fax Recipient
Specifies whether to reconfirm Internet Fax recipients before transmission. Select
[Confirmation Not Required] to disable this setting, [Always Reconfirm Recipient] to
always require reconfirmation of recipients, or [Reconfirm If Multiple Recipients] to
require reconfirmation only when multiple recipients are specified.
69
6 Setups
Paper Tray Settings
This feature allows you to configure various settings for trays, and for paper to be
loaded in the trays.
1. Select [Paper Tray Settings] in
the [Features] menu.
2. Change the required settings.
3. Select [Close].
Custom Paper Name / Color
Specifies user-defined paper names and paper colors for Custom Paper Type 1 to 5
and Custom Paper Color 1 to 5 respectively. The settings are available for plain paper,
bond paper, and recycled paper. Enter a name of up to 24 alphanumeric characters
and symbols. Assigned names are displayed on the screens relating to paper supply.
Paper Tray Attributes
Specifies the size and type of paper loaded in the paper trays. The paper trays
available vary depending on your machine configuration.
Select automatic detection of the paper size or specify a fixed size. Select a paper type
from the list of preset types.
NOTE: The machine also displays a screen for changing/confirming the following
settings when a paper tray is pulled out and then closed.
• Paper Size
Specifies automatic detection of the paper size for Tray 1 to Tray 4, and Tray 6 using
the tray guide levers. If the guide levers in a paper tray are not in the correct position
for the size of paper loaded in the tray, a size error will occur. This setting is not
available for Tray 5 (Bypass).
NOTE: When loading trays with postcards, contact the Xerox Welcome Center to
have the tray settings changed specially for the use of postcards.
– Custom Size
Displays the [Custom Size] screen. When you load non-standard size paper in Tray
1, Tray 2, Tray 3, or Tray 4, specify the paper width (X) and the paper height (Y) for
that tray.
NOTE: Tray 6 does not support the [Custom Size] setting.
– Auto Size Detect
Enables the Auto Detect feature.
• Paper Type / Color
Specifies the paper type and color for each paper tray.
NOTE: When the Envelope Tray is installed, place a check mark in the [Envelope
Feeder] check box on the [Tray 1] screen. Paper size, type, and color options for the
Envelope Tray will then be selectable under [Paper Size] and [Paper Type / Color].
Paper Tray Attributes on Setup Screen
Specifies whether to display the paper tray attributes on the [Setup] menu.
70
SystemSettings
Paper Tray Attributes During Loading
Specifies whether to display the paper tray attributes on the control panel when the tray
is opened to load paper. This setting does not apply to Tray 5 (Bypass).
Paper Tray Priority
Specifies the paper tray priority for Auto Tray Switching. Tray 5 (Bypass) is not
available. To exclude a tray from Auto Tray Switching, select the tray and then select
the [Exclude from Tray Switching] button. For more information on Auto Tray Switching,
Paper Type Priority
Specifies the paper type priority for Auto Tray Switching. This setting overrides the
Paper Tray Priority. If the priority of paper types is set to the same value, then Auto Tray
Switching will select a tray based on the Paper Tray Priority. Selecting [Auto Paper Off]
prevents the paper type from being used by Auto Tray Switching. For more information
Tray 5 - Paper Size Defaults
Specifies the default paper sizes to be displayed on the [Tray 5] screen of the [Paper
Supply] feature. If you frequently use non-standard size paper for copying, assigning
the paper size to a button will be helpful for you.
• A/B Series Size
Displays standard paper sizes of the A/B series.
• Inch Size
Displays standard paper sizes of the Inch series.
• Others
Displays other paper sizes.
• Custom Size
Allows you to enter a paper size. Specify the paper width (X) and the paper length
(Y).
Auto Tray Switching Control
Specifies whether to enable Auto Tray Switching. For more information on Auto Tray
• Auto Tray Switching
Specifies the conditions to enable the Auto Tray Switching feature.
• Targeted Paper Type (Copy Jobs)
Targets some paper types according to the settings in [Paper Tray Priority] or only
one paper type.
• Targeted Paper Color (Copy Jobs)
Targets all paper colors or only one paper color.
NOTE: In any of the following cases, Auto Tray Switching is not available.
– If Tray 5 (Bypass) is selected.
– If the specified tray holds paper other than Plain paper, Recycled paper, Side 2
paper, and Custom paper.
71
6 Setups
– If the specified tray holds paper set under [Auto Paper Off] in the [Paper Type
Priority] setting.
Image Quality
This feature allows you to configure various settings to adjust the quality of scanned
data.
1. Select [Image Quality] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
Photo & Text Recognition
Specifies the level at which the machine distinguishes between text and photos when
[Original Type] is set to [Photo & Text] on the [Image Quality] screen. Select [More Text]
to make very fine characters become more easily recognizable as text. Select [More
Photo] to make halftone images on newspapers and flyers become more easily
recognizable as photos.
Background Suppression (B/W Copy)
Specifies the method for detecting the background color for background suppression
when making copies. Select [High Quality] to pre-scan the whole document to detect
the background color. Select [High Speed] to sample a portion of the document to
detect the background color.
NOTE: This function is available only for documents placed on the document glass.
NOTE: When [High Quality] is selected, a picture fragment may be produced if the
[Corner Shift] option is set and [Reduce/Enlarge] is set to less than 60%.
Background Suppression (Scan Jobs)
Specifies the method for detecting the background color for background suppression
when making scans. Select [High Quality] to pre-scan the whole document to detect
the background color. Select [High Speed] to sample a portion of the document to
detect the background color.
NOTE: This function is available only for documents placed on the document glass.
Image Enhancement
Specifies whether to perform smoothing on print data for copy and fax jobs. This will
give smoother images on printed paper.
Reports
This feature allows you to specify how reports are to be automatically printed.
1. Select [Reports] in the
[Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
72
SystemSettings
Print Reports Button
Specifies whether to display the [Print Reports] button on the [Machine Information]
Job History Report
Specifies whether to automatically print a Job History Report for every 50 jobs.
Activity Report
Specifies whether to automatically print an Activity Report for every 100 fax jobs. An
Activity Report shows the result of transmissions and receptions.
Transmission Report - Job Undelivered
Specifies whether to automatically print a “Transmission Report - Job Undelivered”
report for fax jobs. A “Transmission Report - Job Undelivered” report shows the list of
documents where transmission failed.
Transmission Report - Job Deleted
Specifies whether to automatically print a “Transmission Report - Job Deleted” report
for fax jobs when fax transmission jobs are interrupted. A “Transmission Report - Job
Deleted” report shows the list of documents where transmission was cancelled.
Mailbox Report
Specifies whether to automatically print a Mailbox Report for fax jobs. A Mailbox Report
shows the accumulation of documents in the Private Mailbox. For more information,
refer to Remote Mailbox in the Fax chapter in the User Guide.
Broadcast/Multi-Poll Report
Specifies whether to automatically print a Broadcast/Multi-Poll Report for fax jobs. A
Broadcast/Multi-Poll Report shows the results of transmissions and polling requests to
multiple remote machines.
Relay Broadcast Report
Specifies whether to automatically print a Relay Broadcast Report for fax jobs. A Relay
Broadcast Report shows the result of fax transmissions for relay broadcasting.
• Off
Disables the feature.
• Send to Relay Station
Sends a Relay Broadcast Report to relay stations.
• Print at Local Station
Prints out a Relay Broadcast Report.
• Send to Relay, Print at Local
Prints out a Relay Broadcast Report and sends it to the relay stations.
Scan File Transfer Report
Allows you to set whether to print a transmission report after the machine sends
scanned data using a scan service.
73
6 Setups
• No Report
Does not print a report regardless of whether data transmission is successfully
completed or not.
• Print Report
Automatically prints a transmission report for a successful transmission, and a
“Transmission Report - Job Undelivered” for a transmission failure.
• Print when delivery fails
Prints a “Transmission Report - Job Undelivered” for a transmission failure.
File Transfer Report - Fax Server
Allows you to set whether to print a transmission report after the machine sends
scanned data using the Server Fax service.
• No Report
Does not print a report regardless of whether data transmission is successfully
completed or not.
• Print Report
Automatically prints a transmission report for a successful transmission, and a
“Transmission Report - Job Undelivered” for a transmission failure.
• Print when delivery fails
Prints a “Transmission Report - Job Undelivered” for a transmission failure.
NOTE: When [IPv4 - IP Address] is not set under [Protocol Settings] in [Connectivity &
Network Setup], no destination will be written in reports.
2 Sided Report
Specifies whether a report is to be automatically output to both sides of paper or one
side only.
Recipient on Activity Report
Specifies the section of the destination’s information to be printed on an Activity Report.
Select [First 40 characters] or [Last 40 characters].
Job Flow Error Report
Specifies whether to automatically print a Job Flow Error Report.
Maintenance
This feature allows you to initialize the hard disk on the machine, to delete all document
data stored in the machine, and to enter software options.
1. Select [Maintenance] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
74
SystemSettings
Initialize Hard Disk
This feature allows you to initialize the hard disk on the machine. After selecting
[Initialize Hard Disk], select a partition, and then select [Start]. Then select [Yes] to
execute initialization. After the initialization is completed, select [Confirm].
NOTE: This process may take a while depending on the machine configuration.
Delete All Data
Allows you to delete all document data on the machine. Select [Delete All Data], and
then select [Start]. Then select [Yes] to execute deletion. After the deletion finishes, you
need to switch the machine off and then on.
NOTE: This process may take a few hours depending on the machine configuration.
Software Options
Specifies software options. For information on setting procedures and software codes,
refer to the instructions for the required software option package. Enter passwords for
the software options using the keyboard screen and select [Reboot].
Document Feeder Scanning Position
Allows you to adjust the scanning position for the document feeder. To reset the
scanning position to the factory-default position, use the [Factory Settings] button.
Finisher Adjustment
Allows you to configure the punch and booklet functions of the Office Finisher LX.
• Hole Punch Tool
Displays the available hole punch tools. Select the hole punch tool installed on the
Finisher.
• Adjust Punch Position/Booklet Fold Position
– Punch Position, smaller than B4 - Allows you to adjust the punch position for
paper smaller than the B4 size.
– Punch Position, B4 or larger - Allows you to adjust the punch position for B4 or
larger paper.
The following explains how to adjust the punch position.
1. Select [Punch Position, smaller than B4] or [Punch Position, B4 or larger], and
then select [Change Settings].
2. On the screen displayed, select [Sample Printout], and then select the tray to
output a sample printout for. Press the <Start> button.
3. Enter the value of the current punch position into [Value A Before Adjustment].
4. Enter the desired punch position into [Desired Value A].
5. Select [Adjust] to apply the setting.
6. Select [Sample Printout] and then select the tray again, to output a sample
printout. Check with the sample printout that the punch position has been
adjusted.
– Booklet fold Position, smaller than B4 - Allows you to adjust the fold and staple
positions for paper smaller than the B4 size.
– Booklet Fold Position, B4 or larger - Allows you to adjust the fold and staple
positions for B4 or larger paper.
75
6 Setups
The following explains how to adjust the fold and staple positions.
1. Select [Booklet fold Position, smaller than B4] or [Booklet Fold Position, B4 or
larger], and then select [Change Settings].
2. Select [Sample Printout], and then select the tray to output a sample printout for.
Press the <Start> button.
3. Select the option that best describes the current fold and staple positions.
4. Enter the desired fold and staple positions into [A] and [B].
5. Select [Adjust] to apply the settings.
6. Select [Sample Printout] and then select the tray again, to output a sample
printout. Check with the sample printout that the fold and staple positions have
been adjusted.
Delete All Certificates/Initialize Settings (WorkCentre 5225A/5230A)
Deletes all certificates stored in the machine, and initializes the security settings
associated with the certificates.
Watermark
This feature allows you to set the defaults for date and text information which can be
added to the output as a watermark, for document management control.
1. Select [Watermark] in the
[Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
Date Format
Specifies the current date. Select from three date formats: 20yy/mm/dd, dd/mm/20yy,
mm/dd/20yy.
Default Watermark Effect
Specifies the default setting of the Text Effect feature.
• Off
Does not use the Text Effect feature.
• Embossed
Embosses background text.
• Outline
Prints the outline of background text.
Default Watermark
Specifies the default watermark text from a list of preset and custom text strings.
Font Size
Specifies the default watermark font size. You can select from three preset font sizes
or specify a value between 24 and 80 points using the scroll buttons.
76
SystemSettings
Background Pattern
Specifies the background pattern to be used for the Watermark feature.
Density
Specifies the output density of the watermark text. You can select from Lighten,
Normal, and Darken.
Watermark/Background Contrast
Specifies the level of contrast between watermark text and its background.
Force Watermark - Copy Job
Specifies whether to always enable the Watermark feature for copy jobs.
Force Watermark - Client Print
Specifies whether to always enable the Watermark feature for print jobs submitted from
client computers.
Force Watermark - Mailbox Print
Specifies whether to always enable the Watermark feature for Mailbox Print jobs.
Custom Watermark 1 to 3
Specifies three user-defined text strings that appear in the [Text Default] list. A
maximum of 32 alphanumeric and symbol characters can be entered.
Other Settings
This feature allows you to configure various other settings common to the main
services such as copy, fax, and scan.
1. Select [Other Settings] in the
[Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
Fax Service
Switches between the Fax and Server Fax services.
NOTE: This setting appears when both Fax and Server Fax services are installed on
the machine.
Offset (xxx Tray)
Specifies the output paper stacking position for the tray. The tray name displayed for
this setting depends on the machine configuration. When printing, the machine can
slightly offset the paper output position for each copy or print set. This allows you to
identify the start of each set.
Booklet Offset
Specifies whether to offset the copies or prints processed using the Folding function of
the Office Finisher LX Booklet Maker. This setting is effective only when the [Offset]
setting for the Right Middle Tray is set to [Offset per Set].
77
6 Setups
Extended Tray Module
Select the type of Extended Tray Module used. If the Left Side Tray is installed, select
[Offset Module] to use the Center Tray.
Auto Job Promotion
Specifies whether jobs can automatically be promoted, bypassing other jobs, when the
machine is unable to complete the current job. For example, if there is no paper in the
required paper tray for the current job.
NOTE: Stored documents, such as secure prints and sample prints, cannot be
promoted.
Default Print Paper Size
Specifies the paper size to be used as the initial setting.
Odd Page 2 Sided
Specifies whether to add a blank page to a document that contains an odd number of
pages, so that the document prints as an even number of pages.
Paper Size Settings
Specifies the paper size table used when the machine is set to detect standard sizes
of documents and recording media automatically.
You can select from the following tables: [A/B Series (8 × 13”)], [A/B Series], [A/B
Series (8K/16K)], [A/B Series (8 × 13”/8 × 14”)], and [Inch Series].
NOTE: When loading trays with postcards, contact the Xerox Welcome Center to
have the tray settings changed specially for the use of postcards.
• Documents
The machine automatically recognizes the sizes listed on the following page when
a document is placed on the document glass or loaded in the document feeder.
78
SystemSettings
Document Glass
Document Feeder
Width
(mm)
Length
(mm)
Size
1
1
1
1
A5 SEF
A5 LEF
148.0
210.0
O
O
O
O
O
O
O
O
O
O*
O
O*
O
O*
O*
210.0
215.9
139.7
182.0
257.0
210.0
297.0
215.9
148.0
139.7
215.9
257.0
182.0
297.0
210.0
279.4
5.5 × 8.5” LEF
5.5 × 8.5” SEF
B5 SEF
O
O
O
O
O
1
O*
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
1
1
1
1
1
1
B5 LEF
O*
O*
O
O*
O*
O
O*
O*
O
A4 SEF
O
O
O
O
A4 LEF
O
O
O
O
1
1
8.5 × 11” SEF
(Letter)
O
O*
O*
O
O
1
1
8.5 × 11” LEF
(Letter)
279.4
215.9
215.9
215.9
330.2
355.6
O
O
O
O
O
O
O
O
O
O
O*
O*
O
O
O
8.5 × 13” SEF
(Legal)
8.5 × 14” SEF
(Legal)
O
1
1
1
B4 SEF
257.0
194.0
267.0
267.0
297.0
279.4
184.2
364.0
267.0
194.0
388.0
420.0
431.8
266.7
O
O
O
O
O
O
O
O
O
O*
O
O
O*
O*
16K SEF
16K LEF
8K SEF
1
1
1
1
O*
O*
O
O*
O*
O
A3 SEF
O
O
O
O
O
O
O
O
O
O
O
O
1
1
11 × 17” SEF
O*
O*
7.25 × 10.5” SEF
(Executive)
7.25 × 10.5” LEF
(Executive)
266.7
184.2
O
O
O
O
O
C4 Envelope SEF
C5 Envelope LEF
C5 Envelope SEF
229.0
229.0
162.0
241.3
324.0
162.0
229.0
104.8
Commercial 10
Envelope LEF
DL Envelope LEF
220.0
190.5
110.0
98.4
Monarch Envelope
LEF
European 0
235.0
120.0
Envelope LEF
A6 SEF
105.0
148.0
100.0
148.0
152.4
101.6
200.0
148.0
105.0
148.0
100.0
101.6
152.4
148.0
O
O
O
O
A6 LEF
Postcard SEF
Postcard LEF
4 × 6” LEF
4 × 6” SEF
O
O
Prepaid Postcard
LEF
3.5 × 5.5” SEF
5 × 7” SEF
B6 LEF
89.0
139.7
177.8
128.0
182.0
127.0
182.0
128.0
B6 SEF
O
O
O
O
O: Available
Blank: Not available
79
6 Setups
*1: When scanning mixed sized originals, automatic size detection is not available.
• Paper Size
The machine automatically recognizes the sizes listed on the following pages when
recording media is loaded in Trays 1, 2, Trays 3 and 4 (Two Tray Module), Trays 3
and 4 (High Capacity Tandem Tray), Envelope Tray, or Tray 6 (High Capacity
Feeder).
NOTE: For [Tray 5], 11 paper sizes can be selected as presets by the System
Administrator from the sizes listed in the table on the following pages.
80
SystemSettings
Tray 1, 2
Tray 3 & 4
(Two Tray Module)
Tray 1
(Envelope Tray)
Tray 3 & 4 (HCTT)
Width Length
Size
(mm)
(mm)
A5 SEF
148.0
210.0
215.9
139.7
182.0
257.0
210.0
297.0
215.9
210.0
148.0
139.7
215.9
257.0
182.0
297.0
210.0
279.4
O
O
O
O
O
O
A5 LEF
5.5 × 8.5” LEF
5.5 × 8.5” SEF
B5 SEF
O
O
O
O
O
O
O
O
O
O
O
O
B5 LEF
O
O
O
O
A4 SEF
O
O
O
O
O
O
O
O
O
A4 LEF
O
O
O
O
O
O
8.5 × 11” SEF
(Letter)
8.5 × 11” LEF
(Letter)
279.4
215.9
215.9
215.9
330.2
355.6
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
8.5 × 13” SEF
(Legal)
8.5 × 14” SEF
(Legal)
B4 SEF
257.0
194.0
267.0
267.0
297.0
279.4
364.0
267.0
194.0
388.0
420.0
431.8
266.7
16K SEF
16K LEF
8K SEF
O
O
O
O
O
O
O
O
A3 SEF
O
O
O
O
O
O
11 × 17” SEF
7.25 × 10.5” SEF 184.2
(Executive)
7.25 × 10.5” LEF 266.7
(Executive)
184.2
324.0
162.0
229.0
104.8
110.0
98.4
O
O
O
O
O
O
C4 Envelope
SEF
229.0
229.0
162.0
241.3
220.0
190.5
235.0
C5 Envelope
LEF
O
O
O
O
O
C5 Envelope
SEF
Commercial 10
Envelope LEF
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
DL Envelope
LEF
Monarch
Envelope LEF
Youkei 0
120.0
Envelope LEF
A6 SEF
105.0
148.0
100.0
148.0
152.4
101.6
148.0
105.0
148.0
100.0
101.6
152.4
148.0
A6 LEF
Postcard SEF
Postcard LEF
4 × 6” LEF
4 × 6” SEF
Prepaid Postcard 200.0
LEF
3.5 × 5.5” SEF
B6 LEF
88.9
139.7
128.0
182.0
182.0
128.0
B6 SEF
O: Available
Blank: Not available
81
6 Setups
Tray 6 (HCF)
Width Length
Size
(mm)
(mm)
A5 SEF
148.0
210.0
215.9
139.7
182.0
257.0
210.0
297.0
215.9
210.0
148.0
139.7
215.9
257.0
182.0
297.0
210.0
279.4
A5 LEF
5.5 × 8.5” LEF
5.5 × 8.5” SEF
B5 SEF
B5 LEF
O
O
O
O
A4 SEF
A4 LEF
O
O
O
O
O
O
8.5 × 11” SEF
(Letter)
8.5 × 11” LEF
(Letter)
279.4
215.9
215.9
215.9
330.2
355.6
O
O
8.5 × 13” SEF
(Legal)
8.5 × 14” SEF
(Legal)
B4 SEF
257.0
194.0
267.0
267.0
297.0
279.4
364.0
267.0
194.0
388.0
420.0
431.8
266.7
16K SEF
16K LEF
8K SEF
A3 SEF
11 × 17” SEF
7.25 × 10.5” SEF 184.2
(Executive)
7.25 × 10.5” LEF 266.7
(Executive)
184.2
324.0
162.0
229.0
104.8
110.0
98.4
O
O
O
C4 Envelope
SEF
229.0
229.0
162.0
241.3
220.0
190.5
235.0
C5 Envelope
LEF
C5 Envelope
SEF
Commercial 10
Envelope LEF
DL Envelope
LEF
Monarch
Envelope LEF
Youkei 0
120.0
Envelope LEF
A6 SEF
105.0
148.0
100.0
148.0
152.4
101.6
148.0
105.0
148.0
100.0
101.6
152.4
148.0
A6 LEF
Postcard SEF
Postcard LEF
4 × 6” LEF
4 × 6” SEF
Prepaid Postcard 200.0
LEF
3.5 × 5.5” SEF
B6 LEF
88.9
139.7
128.0
182.0
182.0
128.0
B6 SEF
O: Available
Blank: Not available
82
SystemSettings
Millimeters/Inches
Specifies [Millimeters] or [Inches] as the unit for entering document or scan sizes.
Tray 1 Configuration
Specifies whether Tray 1 is used as the standard paper tray, or is replaced with the
Envelope Tray (optional).
NOTE: Some models do not support the Envelope Tray (optional).
Keyboard Input Restriction
Specifies whether the machine is to allow entry of standard ASCII characters only, or
characters including those specific to the selected language. Select [On (Standard
ASCII Only)] to display standard ASCII characters only on the keyboard screen.
Operation of Up/Down Buttons
Specifies whether the machine is to allow the up and down buttons (scroll buttons) on
the touch screen to provide fast scrolling when they are pressed continuously.
Display Consumables Screen
Specifies whether to display the consumables screen, and the event that causes the
machine to display the consumables screen.
Data Encryption
Specifies whether to enable encoding when data is saved to RAM, NV-RAM, backed
up memory chips, or the hard disk of the machine. Enter a 12-digit encoding code using
the screen keyboard. When the setting is changed, the machine needs to be switched
off and then on to make it effective. Note that all data corresponding to the encoding
then will be initialized.
NOTE: Encrypted data cannot be recovered if a problem occurs on the hard disk.
Encryption Key for Confidential Data
Setting an encryption key allows you to encrypt confidential information, such as the
passcodes of the System Administrator and mailboxes. This prevents interceptions and
unauthorized access to the information during transmission across networks.
Select [Keyboard], and then use 4 to 12 alphanumeric characters to enter an encryption
key.
NOTE: Once you change an encryption key, confidential information may not be able
to be restored from a backup.
Service Rep. Restricted Operation
Specifies whether the Service Representative has full access to the security features
of the machine, including the ability to change System Administrator settings.
For the WorkCentre 5225A/5230A, select [On] and then set [Maintenance Passcode]
to restrict the Service Representative from entering the maintenance mode.
Software Download
Specifies whether the machine is to allow software downloads.
Country
Specifies the country code for the line type used in your area.
NOTE: When setting up Fax options, users in European countries and North
American countries may be required to set the country code for the line. Also refer to
“Country Code for the Fax Service” in the Fax chapter of the User Guide.
83
6 Setups
Restrict Recipient Selection Method
Specifies whether any restrictions apply to the method of selecting recipients of Fax,
Internet Fax, Server Fax, and scanned (E-mail) documents. Select [Only From Address
Book] to disable input of recipients from the keyboard screen and buttons on the control
panel, and restrict recipients to only those registered in the Address Book.
Restrict User to Edit Address Book
Specifies whether to permit users to edit the Address Book.
Copy Service Settings
This section describes the features that allow you to change the default settings for
each copy feature. For more information, refer to the following:
1. Select [System Settings], and
then select [Copy Service
Settings] in the [Group] menu.
Copy Tab
This feature allows you to define the functions of the paper tray buttons and copy
magnification buttons shown in [Paper Supply] on the [Copy] screen.
1. Select [Copy Tab] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
Paper Supply - Button 2 to 4
Specifies the paper trays for paper tray buttons 2 to 4 shown in [Paper Supply] on the
[Copy] screen. This allocation allows you to easily select the paper trays you frequently
use, with the exception of Trays 3 and 4 of the optional High Capacity Tandem Tray.
Reduce/Enlarge - Button 3 and 4
Specifies the magnifications for Reduce/Enlarge buttons 3 and 4 shown in
[Reduce/Enlarge] on the [Copy] screen. This allocation allows you to easily select the
copy magnifications you frequently use.
Copy Defaults
This feature allows you to set the default for each copy feature. The copy settings are
returned to the defaults set here when the power is switched on, when the Energy
Saver mode is cancelled, or when the <Clear All> button is pressed. If you set defaults
for the features you frequently use, you can quickly copy documents without changing
the settings each time.
84
SystemSettings
1. Select [Copy Defaults] in the
[Features] menu.
2. Change the required settings.
Use the side tabs to switch
between screens.
3. Select [Close].
Paper Supply
Specifies the default for the [Paper Supply] feature on the [Copy] screen.
NOTE: If the default for [Reduce/Enlarge] is set to [Auto %], [Auto Paper Select]
cannot be selected for [Paper Supply].
Reduce/Enlarge
Specifies the default for the [Reduce/Enlarge] feature on the [Copy] screen.
NOTE: If the default for [Paper Supply] is set to [Auto Paper Select], [Auto %] cannot
be selected for [Reduce/Enlarge].
The preset options of the Reduce/Enlarge feature can be changed. For more
Original Type
Specifies the default for the [Original Type] feature on the [Image Quality] screen.
Lighten/Darken
Specifies the default for the [Lighten/Darken] feature on the [Image Quality] screen.
Sharpness
Specifies the default for the [Sharpness] feature on the [Image Quality] screen.
Background Suppression
Specifies the default for the [Background Suppression] feature on the [Image Quality]
screen.
2 Sided Copying
Specifies the default for the [2 Sided Copying] feature on the [Copy] screen.
Mixed Sized Originals
Specifies whether to enable [Mixed Sized Originals] on the [Layout Adjustment] screen
by default.
Edge Erase - Top & Bottom Edges
Specifies the defaults for top and bottom margins of the [Edge Erase] feature on the
[Layout Adjustment] screen. Set the margins within the range of 0-50 mm (0-2.0 inches)
using the scroll buttons or the numeric keypad on the control panel.
Edge Erase - Left & Right Edges
Specifies the defaults for left and right margins of the [Edge Erase] feature on the
[Layout Adjustment] screen. Set the margins within the range of 0-50 mm (0-2.0 inches)
using the scroll buttons.
85
6 Setups
Image Shift - Side 1
Specifies the default position of [Side 1] in the [Image Shift] feature on the [Layout
Adjustment] screen.
Image Shift - Side 2
Specifies the default position of [Side 2] in the [Image Shift] feature on the [Layout
Adjustment] screen.
Image Rotation
Specifies the default for the [Image Rotation] feature on the [Layout Adjustment]
screen.
Image Rotation Direction
Specifies the default image rotation direction in the [Image Rotation] feature on the
[Layout Adjustment] screen.
Original Orientation
Specifies the default for the [Original Orientation] feature on the [Layout Adjustment]
screen.
Copy Output
Specifies the default for [Collation] in the [Copy Output] feature on the [Copy] screen.
The options available vary depending on your machine configuration.
Copy Output - Separator Tray
Specifies the default for [With Separators] > [Paper Supply] in the [Copy Output] feature
on the [Copy] screen.
Output Destination
Specifies the default output tray.
NOTE: When the staple/punch/fold function is used, the output tray changes to
[Finisher Tray] automatically.
Annotations - Font Size
Specifies the default font size of annotations.
Annotations - Position on Side 2
Specifies the default annotation position for side 2 of copy sheets. Selecting [Mirror
Side 1] prints annotations in the position symmetrical to the print position on side 1.
Annotations - Comment
Specifies whether to enable the Comment feature by default.
Annotations - Apply Comment To
Specifies the default pages a comment is to be printed on. Select from [First Page
Only], [All Pages], and [All Pages Except First].
Annotations - Stored Comment
Specifies the default text strings for [Comment] in the [Annotations] feature on the
[Output Format] screen.
86
SystemSettings
Annotations - Comment - Position
Specifies the default for [Comment] > [Position] in the [Annotations] feature on the
[Output Format] screen.
Annotations - Date Stamp
Specifies whether to enable the Date Stamp feature by default.
Annotations - Apply Date Stamp To
Specifies the default pages a date is to be printed on. Select from [First Page Only], [All
Pages], and [All Pages Except First].
Annotations - Date Stamp - Position
Set the default value for [Position] displayed when [Date Stamp] is selected under
[Annotations] on the [Output Format] tab.
Annotations - Page Numbers
Specifies whether to enable the Page Numbers feature by default.
Apply Page Numbers To
Specifies the default pages that page numbers are to be printed on. Select from [All
Pages] and [All Pages Except First].
Annotations - Starting Number
Specifies the default starting number to use when page numbers are printed on copies.
Annotations - Page Numbers - Position
Specifies the default for [Page Numbers] > [Position] in the [Annotations] feature on the
[Output Format] screen.
Annotations - Bates Stamp
Specifies whether to enable the Bates Stamp feature by default.
Annotations - Apply Bates Stamp To
Specifies the default pages that bates stamps are to be printed on. Select from [All
Pages] and [All Pages Except First].
Bates Stamp - Starting Number
Specifies the default starting number to use when bates stamps are printed on copies.
Bates Stamp - Number of Digits
Specifies the default value for [Number of Digits] displayed when [Bates Stamp] is
selected for [Page Numbers] under [Annotations] on the [Output Format] tab.
Bates Stamp - Stored Prefix
Specifies the prefix strings for bates stamps.
Bates Stamp - Position
Specifies the default value for [Position] displayed when [Bates Stamp] is selected for
[Page Numbers] under [Annotations] on the [Output Format] tab.
87
6 Setups
Sample Job
Specifies the default for the [Sample Job] feature on the [Job Assembly] screen.
Booklet Creation - Cover Tray
Specifies the default for [Covers] > [Paper Supply] > [Cover Tray] in the [Booklet
Creation] feature on the [Output Format] screen.
Covers - Cover Tray
Specifies the default for [Paper Supply] > [Cover Tray] in the [Covers] feature on the
[Output Format] screen.
Build Job - Segment Separator Tray
Specifies the default for [Copy Job] > [Chapter Start] > [Separators Tray] of the [Build
Job] feature on the [Job Assembly] screen.
Copy Control
This feature allows you to implement operational control of the various copy features.
1. Select [Copy Control] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Memory Full Procedure
Specifies the default process to execute if the hard disk becomes full while reading
documents. A message asking how to process the data read up to that point is
displayed. You can predefine a processing method to be performed after the message
has been displayed for a specified period. If you select [Delete Job], the data will be
discarded. If you select [Run Job], the data read up to that point will be processed.
Maximum Stored Pages
Specifies the maximum number of pages that can be stored in memory when you copy
documents. Select a number in the range from 1 to 999.
Auto Paper Off
Specifies the paper tray used when you cancel [Auto Paper Select] in the [Paper
Supply] feature by selecting [Auto %] or [Independent X-Y%] in the [Reduce/Enlarge]
feature.
Mixed Sized Originals - 2 Sided Copy
Specifies the copy operation when a different paper size is detected when making 2
sided copies from mixed sized originals. Select [Copy to new sheet] to print to a new
page. Select [Copy to Side 2] to copy onto the reverse side of the current page.
NOTE: Some areas of images may be cropped if you select [Copy to Side 2].
Fine-tune 100%
Specifies the actual magnification ratio for making copies on the document glass when
[100%] is selected on the [Reduce/Enlarge] screen. Fine tune the value in the range of
98.0 to 102.0%.
88
SystemSettings
Pseudo-Photo Gradation Mode
Specifies whether to perform gradation level correction for documents containing
photographs. Select from [Error Diffusion] and [Dither].
Original Type - See-Through Paper
Specifies whether to display the [Text on See-Through Paper] option when [Text] is
selected on the [Original Type] screen.
Annotations - Edit Comment 1 to 8
Specifies whether to allow users to edit Comment 1 to Comment 8 in the Annotation
settings.
Bates Stamp - Edit Prefix 1 to 8
Specifies whether to allow users to edit Prefix 1 to Prefix 8 in the Annotation settings.
Maximum Number of Sets
Allows you to specify the maximum number of allowed copy sets between 1 and 999.
Users will not be able to specify the number of copy sets larger than the value set here.
Original Size Defaults
This feature allows you to assign preset document size buttons. These are displayed
when you use the [Original Size] feature on the [Layout Adjustment] screen. If you
predefine frequently used document sizes, you can set the size of the original, quickly
and easily.
1. Select [Original Size Defaults] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Original Size 1 to 11
Specifies the document sizes assigned to each of the 11 buttons.
• A/B Series Size
Specifies standard document sizes from A/B series. Use the scroll buttons to switch
between screens.
• Inch Size
Specifies standard document sizes from Inch series. Use the scroll buttons to switch
between screens.
• Others
Specifies other miscellaneous sizes. Use the scroll buttons to switch between
screens.
• Custom Size
Specifies a user-defined size set using the scroll buttons.
Reduce/Enlarge Presets
This feature allows you to assign preset magnification buttons. These are displayed
when you select [Proportional %] in the [Reduce/Enlarge] feature on the [Copy] screen.
89
6 Setups
If you predefine frequently used magnifications, the original can be expanded or
reduced, quickly and easily.
1. Select [Reduce/Enlarge
Presets] in the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
R/E Preset 1 to 7
Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from
26 options in the range of 25-400%.
Connectivity & Network Setup
This section describes the features that allow you to change the default settings for the
NOTE: The options available may vary with the usage environment.
1. Select [System Settings], and
then select [Connectivity &
Network Setup] in the [Group]
menu.
Port Settings
This feature allows you to set the print mode, port status, communication mode, and
auto eject time for the communication ports.
1. Select [Port Settings] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
USB
Specifies whether to enable the USB port and configures the port settings.
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• Port Status
Specifies whether to enable the USB port.
• Print Mode
Specifies the PDL to be used for print jobs. Only pre-installed PDLs are available.
• PJL
Specifies whether to enable the PJL (Printer Job Language).
• Auto Eject Time
Specifies the time-out period when print data is not sent to the machine sequentially.
If the specified time elapses, the remaining data inside the machine is automatically
printed out. You can enter a time within the range of 5-1,275 seconds in 5-second
increments.
• Adobe Communication Protocol
Specifies the communication protocol format for Adobe Communication Protocol.
– Standard - Select this option when the communication protocol is in ASCII format.
– Binary - Select this option when the communication protocol is in binary format.
Depending on the data, the print job may be completed faster than [Standard].
– TBCP - Select this option to switch the specific control codes when the
communication protocols involve both ASCII and binary formats.
– RAW - Select this option when the communication protocol is in RAW format.
Using this option allows you to correctly print EPS files from a Macintosh
computer via USB.
LPD
Specifies whether to enable the LPD port, and specifies the port number and the
maximum number of sessions.
NetWare
Specifies whether to enable the NetWare port.
SMB
Specifies whether to enable the SMB port.
IPP
Specifies whether to enable the IPP port, and specifies the port number.
EtherTalk
Specifies whether to enable the EtherTalk port.
Bonjour
Specifies whether to enable the Bonjour port.
Port 9100
Specifies whether to enable the Port 9100 port, and specifies the port number.
SNMP
Specifies whether to enable the SNMP agent.
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FTP Client
Specifies whether to enable the FTP Client port.
Receive E-mail
Specifies whether to enable the mail receiving port.
Send E-mail
Specifies whether to enable the mail transmission port.
E-mail Notification Service
Specifies whether to enable the mail notification service.
UPnP Discovery
Specifies whether to enable the UPnP port, and specifies the port number.
WSD
Specifies whether to enable the WSD port, and specifies the port number.
Internet Services
Specifies whether to enable the Internet Services port, and specifies the port number.
SOAP
Specifies whether to enable the SOAP port, and specifies the port number to
communicate with external applications.
WebDAV
Specifies whether to enable the WebDAV port, and specifies the port number and
operation time limit.
Protocol Settings
This feature allows you to configure the machine settings that correspond with the
protocol being used.
1. Select [Protocol Settings] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Ethernet Rated Speed
Specifies the Ethernet port speed according to the network environment to which the
machine is connected.
TCP/IP - IP Mode
Specifies the IP operation mode. Selecting [Dual Stack] enables both IPv4 and IPv6
communications.
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IPv4 - IP Address Resolution
Specifies how to get an IPv4 address for the machine. Selecting [STATIC] allows you
to manually configure the IPv4 settings.
IPv4 - IP Address
Specifies the IP address in IPv4 format.
IPv4 - Subnet Mask
Specifies the subnet mask in IPv4 format.
IPv4 - Gateway Address
Specifies the gateway address in IPv4 format.
IPv4 - IP Filter
Specifies whether to filter access from remote machines. The IP addresses to be
filtered can be specified in CentreWare Internet Services. For more details, refer to
IPv6 Address Manual Configuration
Specifies whether to set the IPv6 address manually. Selecting [Enabled] allows you to
configure the IPv6 settings.
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set the static
IPv6 address.
Manually Configured IPv6 Address
Specifies the IP address in IPv6 format.
Manually Configured IPv6 Prefix
Specifies the length of the IP address prefix between 0 to 128.
Manually Configured IPv6 Gateway
Specifies the gateway address in IPv6 format.
Auto Configured IPv6 Address
Displays the link-local address, auto stateless address 1 to 3, and auto gateway
address.
IPv6 - IP Filter
Specifies whether to filter access from remote machines. The addresses to be filtered
can be specified in CentreWare Internet Services. For more details, refer to Properties
Machine’s E-mail Address/Host Name
This feature allows you to set the e-mail address, host name, and domain name for the
machine.
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1. Select [Machine’s E-mail
Address/Host Name] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
E-mail Address
Specifies the e-mail address of the machine. Enter an address of up to 128 characters.
Machine Name
Specifies the name of the machine.
Host Name
Specifies the host name of the machine. Enter a host name of up to 32 characters.
Domain Name
Specifies the domain name of the machine. Enter a domain name of up to 64
characters.
Proxy Server Settings
This feature allows you to set up the proxy server settings and HTTP/HTTPS server
settings.
1. Select [Proxy Sever Settings] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Use Proxy Server
Specifies whether to enable the proxy server.
Proxy Server Setup
Specifies the proxy server assignment method. Select from [Different Proxy for Each
Protocol] and [Same Proxy for All Protocols].
Addresses to Bypass Proxy Server
Specifies the addresses to bypass the proxy server. One address can be up to 64
characters long. When you specify multiple addresses, use semicolons to separate
them.
HTTP Proxy Server Name
Specifies the HTTP proxy server name.
HTTP Proxy Server Port Number
Specifies the HTTP proxy server port number.
HTTP Proxy Server Authentication
Specifies whether to enable HTTP proxy server authentication.
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HTTP Proxy Server Login Name
Specifies the HTTP proxy server login name.
HTTP Proxy Server Password
Specifies the HTTP proxy server password. Enter a password and then re-enter the
password for confirmation.
HTTPS Proxy Server Name
Specifies the HTTPS proxy server name.
HTTPS Proxy Server Port Number
Specifies the HTTPS proxy server port number.
HTTPS Proxy Server Authentication
Specifies whether to enable HTTPS proxy server authentication.
HTTPS Proxy Server Login Name
Specifies the HTTPS proxy server login name.
HTTPS Proxy Server Password
Specifies the HTTPS proxy server password. Enter a password and then re-enter the
password for confirmation.
Outgoing/Incoming E-mail Settings
This feature allows you to set the outgoing and incoming mail server settings.
1. Select [Outgoing/Incoming E-
mail Settings] in the [Features]
menu.
2. Change the required settings.
3. Select [Close].
POP3 Server Settings
Specifies the POP3 server settings. Use the scroll buttons to switch between screens.
• POP3 Server Name / IP Address
Specifies the server name or IP address of the POP3 server.
• POP3 Port Number
Specifies the POP3 server port number.
• POP3 Polling Interval
Specifies the POP3 server interval to poll the POP3 server. Enter a time in the range
of 1 to 120 minutes.
• POP3 Login Name
Specifies the POP3 server login name. Enter a login name of up to 64 characters.
• POP3 Password
Specifies the POP3 server password. Enter a password of up to 32 characters and
then re-enter the password for confirmation.
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• POP Password Encryption
Specifies whether to enable the POP password encryption using APOP.
SMTP Server Settings
Specifies the SMTP server settings. Use the scroll buttons to switch between screens.
• SMTP Server Name / IP Address
Specifies the domain name or IP address of the SMTP server.
• SMTP Server Port Number
Specifies the SMTP server port number.
• E-mail Send Authentication
Specifies the SMTP server authentication method. If you select [POP before SMTP],
POP server authentication is required before transmitting e-mails to the SMTP
server. If you select [SMTP AUTH], the SMTP server authentication is enabled.
• SMTP AUTH Login Name
Specifies the SMTP AUTH login name. Enter a login name of up to 64 characters.
This entry is required only when [SMTP AUTH] is selected on the [E-mail Send
Authentication] screen.
• SMTP AUTH Password
Specifies the SMTP AUTH password. Enter a password of up to 36 characters and
then re-enter the password for confirmation. This entry is required only when [SMTP
AUTH] is selected on the [E-mail Send Authentication] screen.
Domain Filtering
Specifies domain name restrictions to filter incoming e-mail.
• Domain Filtering
Specifies whether to enable domain filtering, and the type of filtering. Select from
[Allow Domains] and [Block Domains] to enable filtering.
• Domain 1 to 50
Specifies the domain names to be restricted or permitted according to the selection
on the [Domain Filtering] screen.
Remote Authentication Server Settings
This feature allows you to set up the external authentication server and directory
service settings. The options available may vary depending on your machine
configuration.
1. Select [Remote Authentication
Server Settings] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
Authentication System Setup
• Authentication System
Specifies the remote authentication service. Select from [Kerberos (Windows
2000)], [Kerberos (Solaris)], [LDAP], [SMB], and [Authentication Agent].
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• Server Response Time-Out
Specifies the time-out value for a response from the server.
• Search Time-Out
Specifies the time-out value for user search on the server.
Kerberos Server Settings
Specifies the Kerberos servers. The following parameters are available for each
Kerberos server. Use the scroll buttons to switch between screens.
• Kerberos Server 1 to 5
– Primary Server Name / IP Address - Specifies the domain name or IP address of
the primary server.
– Primary Server Port Number - Specifies the primary server port number.
– Secondary Server Name / IP Address - Specifies the domain name or IP address
of the secondary server.
– Secondary Server Port Number - Specifies the secondary server port number.
– Domain Name - Specifies the Kerberos domain name. Enter a domain name up
to 64 characters.
SMB Server Settings
Specifies the SMB server settings.
• SMB Server Setup
Specifies the settings for the SMB server. Select [Domain Name] or [Domain &
Server Names / Address].
• SMB Server 1 to 5
– Domain Name - Specifies the domain name. This setting is mandatory. The
domain name for SMB Server 1 will be the default domain name.
– Server Name / IP Address - Specifies the server name or IP address of up to 64
characters. This setting is effective when [Domain & Server Names / Address] is
selected in [SMB Server Setup].
Security Settings
This feature allows you to set up the security settings.
NOTE: It is necessary to specify the device certificate for the machine in order to
specify the HTTP-SSL/TLS communications and S/MIME settings. For more
1. Select [Security Settings] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
SSL/TLS Settings
Specifies the SSL/TLS settings.
• Device Certificate - Server
Specifies the server certificate to attach to the e-mail address.
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• HTTP - SSL/TLS Communication
Specifies whether to enable SSL/TLS communications.
• HTTP - SSL/TLS Port Number
Specifies the SSL/TLS communications port number.
• LDAP - SSL/TLS Communication
Specifies whether to enable SSL/TLS communications using LDAP.
• Device Certificate - Client
Specifies the client certificate to attach to the E-mail address.
• Verify Remote Server Certificate
Specifies whether to enable verification of the remote server certificate.
S/MIME Settings
Specifies the S/MIME settings. Use the scroll buttons to switch between screens.
• Device Certificate - S/MIME
Specifies the S/MIME certificate to attach to the E-mail address.
• S/MIME Communication
Specifies whether to enable S/MIME communications.
• Receive Untrusted E-mail
Specifies whether to receive an untrusted E-mail. Select [No] to block a non-S/MIME
E-mail when S/MIME communication is enabled, and to block an E-mail with an
incorrect signature/validation.
• Receive Untrusted Internet Fax
Specifies whether to receive an untrusted Internet Fax. Select [No] to block a non-
S/MIME Internet Fax when S/MIME communication is enabled, and to block an
Internet Fax with an incorrect signature/validation.
• Message Digest Algorithm
Specifies the message digest algorithm. Select from [SHA1] and [MD5].
• Message Encryption Method
Specifies the message encryption method. Select from [3DES], [RC2-40], [RC2-64],
and [RC2-128].
• Digital Signature - Outgoing E-mail
Specifies whether to add a digital signature to an outgoing E-mail or to prompt the
user to add the signature.
• Signature - Outgoing Internet Fax
Specifies whether to add a signature to an outgoing Internet Fax or to prompt the
user to add the signature.
• Certificate Auto Store
Specifies the client certificate to attach to the E-mail address.
PDF/XPS Signature Settings
Specifies the PDF/XPS signature settings.
NOTE: XPS stands for XML Paper Specification.
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• Device Certificate
Specifies the certificate for the PDF/XPS signature. For information on certificates,
• PDF Signature
Specifies whether to add a PDF signature, whether to add a visible or invisible
signature, or whether to prompt the user to add a signature.
• XPS Signature
Specifies whether to add a XPS signature, or whether to prompt the user to add a
signature.
IPSec Settings
Allows you to configure the IPSec settings.
• IKE Authentication Method
Specifies the authentication method.
• Preshared Key
Specifies the preshared key. A preshared key is a password used for establishing
trust between devices. This setting is valid when [IKE Authentication Method] is set
to [Authenticate by Preshared Keys].
• Device Certificate
Specifies the device certificate. This setting is valid when [IKE Authentication
Method] is set to [Authenticate by Digital Signature].
• IPSec Communication
Specifies whether to enable IPSec communications.
• IKE SA Life Time
Specifies the IKE SA lifetime in the range of 60 to 28800 minutes in 1 minute
increments. The value must be greater than the value set in [IPSec SA Life Time].
• IPSec SA Life Time
Specifies the IPSec SA lifetime in the range of 300 to 28800 seconds in 1 second
increments. The value must be smaller than the value set in [IKE SA Life Time].
• DH Group
Specifies the DH group. [G2] ensures higher security than [G1].
• PFS Settings
Specifies whether to enable the PFS (Perfect Forward Security).
• Destination IPv4 Address
Specifies the destination address or the range of addresses in IPv4 format.
• Destination IPv6 Address
Specifies the destination address or the range of addresses in IPv6 format.
• Communicate with Non-IPSec Device
Specifies whether to enable communication with non-IPSec devices.
IEEE 802.1x Settings
Allows you to configure the IEEE 802.1x authentication settings.
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• IEEE 802.1x
Specifies whether to enable IEEE 802.1x authentication.
• Authentication Method
Specifies the IEEE 802.1x authentication method.
• Login User Name
Specifies the user login name for IEEE 802.1x authentication.
• Login Password
Specifies the password for the user login name specified in [Login User Name].
• Server Certificate Verification
Specifies whether to verify the server certificate. This setting is valid when
[PEAP/MS-CHAPv2] is selected in [Authentication Method].
Other Settings
This feature allows you to set the e-mail receiving protocol and the output tray for e-
mail printing.
1. Select [Other Settings] in the
[Features] menu.
2. Change the required setting.
3. Select [Close].
E-mail Receive Protocol
Specifies the protocol for receiving e-mail. Select from [SMTP] or [POP3].
Output Destination for E-mail
Specifies the output tray for e-mail printing. The available options vary depending on
the machine configuration. Selecting [Auto] sets to the default output tray.
Print Service Settings
This section describes the features that allow you to change the default settings for the
printer configuration. For more information, refer to the following:
1. Select [System Settings], and
then select [Print Service
Settings] in the [Group] menu.
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Allocate Memory
This feature allows you to specify memory capacities required for printing and for the
receiving buffer for each interface.
1. Select [Allocate Memory] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
PostScript Memory
Specifies the PostScript memory capacity within the range of 16.00-96.00 MB in 0.25
MB increments using the scroll buttons or the numeric keypad. The currently available
memory will be displayed at the top of the screen with the following message: “Memory
Available: XXX MB.”
Job Ticket Memory (WorkCentre 5225A/5230A)
Specifies the job ticket memory capacity within the range of 0.25-8.00 MB in 0.25 MB
increments using the scroll buttons or the numeric keypad. The currently available
memory will be displayed at the top of the screen with the following message: “Memory
Available: XXX MB.”
Receiving Buffer - USB
Specifies the input buffer memory capacity for the USB interface within the range of 64-
1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The
currently available memory will be displayed at the top of the screen with the following
message: “Memory Available: XXX MB.”
Receiving Buffer - LPD
Specifies the input buffer memory capacity for the LPD interface. The currently
available memory will be displayed at the top of the screen with the following message:
“Memory Available: XXX MB.”
NOTE: When printing with the receiving buffer spooling set to [Spool to Memory] or
[Spool to Hard Disk], each page within a job is printed in the sequence assigned by the
operating system. However, sometimes pages between different jobs may not be
printed in the intended sequence if, for example, printing multiple copies of a single 1-
page job. In this case, set spooling to [No Spooling], the default, to maintain the
intended printing sequence.
NOTE: If [Job Submission Order] is selected under [LPD Print Queue] in [Other
Settings], this setting is fixed to [Spool to Hard Disk].
• No Spooling
Specifies no spooling. Allows you to change the input buffer memory capacity within
the range of 1024-2048 KB in 32 KB increments using the scroll buttons or the
numeric keypad.
• Spool to Memory
Specifies spooling to memory. Allows you to change the input buffer memory
capacity within the range of 0.50-32.00 MB in 0.25 MB increments using the scroll
buttons or the numeric keypad.
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• Spool to Hard Disk
Specifies spooling to the hard disk.
Receiving Buffer - NetWare
Specifies the input buffer memory capacity for the NetWare interface within the range
of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The
currently available memory will be displayed at the top of the screen with the following
message: “Memory Available: XXX MB.”
Receiving Buffer - SMB
Specifies the input buffer memory capacity for the SMB interface. The currently
available memory will be displayed at the top of the screen with the following message:
“Memory Available: XXX MB.”
NOTE: When printing with the receiving buffer spooling set to [Spool to Memory] or
[Spool to Hard Disk], each page within a job is printed in the sequence assigned by the
operating system. However, sometimes pages between different jobs may not be
printed in the intended sequence if, for example, printing multiple copies of a single 1-
page job. In this case, set spooling to [No Spooling], the default, to maintain the
intended printing sequence.
• No Spooling
Specifies no spooling. Allows you to change the input buffer memory capacity within
the range of 64-1,024 KB in 32 KB increments using the scroll buttons or the numeric
keypad.
• Spool to Memory
Specifies spooling to memory. Allows you to change the input buffer memory
capacity within the range of 0.50-32.00 MB in 0.25 MB increments using the scroll
buttons or the numeric keypad.
• Spool to Hard Disk
Specifies spooling to the hard disk.
Receiving Buffer - IPP
Specifies the input buffer memory capacity for the IPP interface. The currently available
memory will be displayed at the top of the screen with the following message: “Memory
Available: XXX MB.”
NOTE: When printing with the receiving buffer spooling set to [Spool to Hard Disk],
each page within a job is printed in the sequence assigned by the operating system.
However, sometimes pages between different jobs may not be printed in the intended
sequence if, for example, printing multiple copies of a single 1-page job. In this case,
set spooling to [No Spooling], the default, to maintain the intended printing sequence.
• No Spooling
Specifies no spooling. Allows you to change the input buffer memory capacity within
the range of 64-1,024 KB in 32 KB increments using the scroll buttons or the numeric
keypad.
• Spool to Hard Disk
Specifies spooling to the hard disk.
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Receiving Buffer - EtherTalk
Specifies the input buffer memory capacity for EtherTalk interface within the range of
1024-2048 KB in 32 KB increments using the scroll buttons or the numeric keypad. The
currently available memory will be displayed at the top of the screen with the following
message: “Memory Available: XXX MB.”
Receiving Buffer - Port 9100
Specifies the input buffer memory capacity for Port 9100 interface within the range of
64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The
currently available memory will be displayed at the top of the screen with the following
message: “Memory Available: XXX MB.”
Other Settings
This feature allows you to specify a printable area and replacement method when
paper runs short.
1. Select [Other Settings] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Print Area
Specifies the printable area. Select [Standard] to crop a margin 4.1 mm (0.16 inch) wide
along all four edges of the paper. Select [Extended] to crop a margin of 2 mm (0.08
inch) along the edges.
Substitute Tray
Specifies the substitute tray when the machine cannot detect the paper tray
corresponding to the document size with the auto paper selection.
• Display Message
Specifies a message prompt requesting paper supply be displayed without
switching paper trays.
• Use Larger Size
Specifies switching to the tray loaded with the next larger size of paper and prints
the document in its original size.
• Use Closest Size
Specifies switching to the tray loaded with the paper in the size closest to the
selected paper. Image size may be automatically reduced as required.
NOTE: A job sent from a computer takes priority over a job instigated on the machine.
• Select Tray 5
Specifies switching to Tray 5 (Bypass).
Paper Type Mismatch
Specifies whether to print, display the confirmation screen, or display the paper supply
screen when a paper type mismatch occurs.
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Unregistered Forms
Specifies whether to abort a job which is specified to use form overlay when a form is
not found (not registered) in the machine.
Print User ID
Specifies whether to print the user ID and the position to print the ID, when printing
using a printer driver to distinguish between users. The user ID is a maximum of 64
characters set by the printer driver. For more information, refer to the printer driver
online help.
Banner Sheet
Specifies whether to add sorting sheets (banner sheets). This is effective for
sorting/classifying to differentiate printed sheets from the rest. You can add banner
sheets before and/or at the end of the print job.
NOTE: Even if the Finisher is used, banner sheets will not be stapled. Banner sheets
from print jobs from a Macintosh do not display the document name. Printing banner
sheets also increments the billing meter.
Banner Sheet Tray
Specifies the tray for banner sheets.
PostScript Paper Supply
Specifies whether to use the DMS (Deferred Media Selection) feature of PostScript or
to select a paper tray.
PostScript Font Absence
Specifies whether to substitute fonts automatically and continue the print job when a
required font is not found. The substitute font is Courier.
NOTE: This feature is available only when PostScript is loaded.
PostScript Font Substitution
Specifies whether to use ATCx during font substitution.
NOTE: This feature is available only when PostScript is loaded.
XPS Print Ticket Processing
Specifies how the machine processes the print tickets written in XPS documents.
Selecting [Off] does not process print tickets. Selecting [Standard Mode] uses the
standard mode, and [Compatible Mode] uses the Microsoft-compliant mode to process
print tickets.
NOTE: XPS stands for XML Paper Specification.
LPD Print Queue
Specifies the LPD print sequence. If [Job Submission Order] is selected, [Receiving
Buffer - LPD] under [Allocate Memory] is automatically set to [Spool to Hard Disk].
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Scan Service Settings
This section describes the features that allow you to configure or change machine
settings specific to the scan features. For more information, refer to the following.
NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed
as [Scan/Fax Service Settings].
1. Select [System Settings], and
then select [Scan Service
Settings] in the [Group] menu.
Scan Defaults
This feature allows you to configure or change various default settings for the scan
features.
1. Select [Scan Defaults] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Color Scanning (WorkCentre 5225A/5230A)
Specifies the default for the [Color Scanning] feature on the [General Settings] screen.
Original Type
Specifies the default for the [Original Type] feature on the [General Settings] screen.
File Format
Specifies the default for the [File Format] feature on the [E-mail Options] / [Filing
Options] screen.
Optimize PDF For Fast Web View
Specifies the default status of the [Optimize PDF For Web View] check box that is
displayed for the [PDF Multiple Pages per File] option of the [File Format] feature on
the [E-mail Options] / [Filing Options] screen. Select [On] to place a check mark in the
check box by default.
Lighten/Darken
Specifies the default for the [Lighten/Darken] feature in [Image Options] on the
[Advanced Settings] screen.
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Contrast (WorkCentre 5225A/5230A)
Specifies the default for the [Contrast] feature in [Image Enhancement] on the
[Advanced Settings] screen.
Sharpness
Specifies the default for the [Sharpness] feature in [Image Options] on the [Advanced
Settings] screen.
Background Suppression
• WorkCentre 5225A/5230A:
Specifies the default for the [Background Suppression] feature in [Image
Enhancement] on the [Advanced Settings] screen.
• WorkCentre 5222/5225/5230:
Specifies the default for the [Background Suppression] feature on the [Advanced
Settings] screen.
Shadow Suppression (WorkCentre 5225A/5230A)
Specifies the default for the [Shadow Suppression] feature on the [Advanced Settings]
screen.
Color Space (WorkCentre 5225A/5230A)
Specifies the default color space for the [Color Space] feature on the [Advanced
Settings] screen.
Original Orientation
Specifies the default for the [Original Orientation] feature on the [Layout Adjustment]
screen.
Resolution
Specifies the default for the [Resolution] feature on the [Layout Adjustment] screen.
Mixed Sized Originals
Specifies the default setting of the [Original Size] feature on the [Layout Adjustment]
screen. Select [On] to select the [Mixed Sized Originals] option by default.
Edge Erase
Specifies the default for the [Edge Erase] feature on the [Layout Adjustment] screen.
Edge Erase - Top & Bottom Edges
Specifies the default for the top and bottom margins of the [Edge Erase] feature on the
[Layout Adjustment] screen. Set the margins within the range of 0-50 mm (0-2.0 inches)
using the scroll buttons or the numeric keypad on the control panel.
Edge Erase - Left & Right Edges
Specifies the default for the left and right margins of the [Edge Erase] feature on the
[Layout Adjustment] screen. Set the margins within the range of 0-50 mm (0-2.0 inches)
using the scroll buttons or the numeric keypad on the control panel.
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Quality / File Size (WorkCentre 5225A/5230A)
Specifies the default for the [Quality / File Size] feature on the [E-mail Options] / [Filing
Options] screen.
E-mail Subject
Specifies the default e-mail subject to be displayed under [Subject] on the [E-mail]
screen.
Searchable Text (WorkCentre 5225A/5230A)
Specifies whether to enable the Optical Character Recognition feature to generate
searchable text by default.
Language To Identify (WorkCentre 5225A/5230A)
Specifies the default language to be identified by the Optical Character Recognition
feature.
Searchable - Text Compression (WorkCentre 5225A/5230A)
Specifies whether to compress searchable text by default.
Scan to PC Defaults
This feature allows you to configure or change the default settings for scanning and
sending documents to specified destinations through the FTP or SMB protocol.
1. Select [Scan to PC Defaults] in
the [Features] menu.
2. Change the setting.
3. Select [Close].
Transfer Protocol
Specifies the default transfer protocol.
Original Size Defaults
This feature allows you to configure or change the original size buttons on the [Original
Size] feature on the [Layout Adjustment] screen.
1. Select [Original Size Defaults] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Original Size 1 to 11
• A/B Series Size
Specifies standard document sizes in A/B series. Use the scroll buttons to switch
between screens.
• Inch Size
Specifies standard document sizes in Inch series. Use the scroll buttons to switch
between screens.
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• Others
Specifies other miscellaneous sizes. Use the scroll buttons to switch between
screens.
• Custom Size
Specifies a user-defined size set using the scroll buttons.
Output Size Defaults
This feature allows you to configure or change the output size buttons displayed when
[Enter Output Size] is selected for the [Reduce/Enlarge] feature on the [Layout
Adjustment] screen.
1. Select [Output Size Defaults] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Output Size 1 to 8
• A/B Series Size
Specifies standard document sizes in A/B series.
• Inch Size
Specifies standard document sizes in Inch series.
• Others
Specifies other miscellaneous sizes.
Reduce/Enlarge Presets
This feature allows you to configure or change the reduction/enlargement ratio buttons
that appear when [Proportional %] is selected for the [Reduce/Enlarge] feature on the
[Layout Adjustment] screen.
1. Select [Reduce/Enlarge
Presets] in the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
R/E Preset 1 to 7
• Preset %
Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select
from 26 options in the range of 25-400%.
• Variable %
Specifies the reduce/enlarge ratios using the scroll buttons in the range of 25% to
400% in 1% increments.
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Other Settings
This feature allows you to configure or change other machine settings specific to the
scan features.
1. Select [Other Settings] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Memory Full Procedure
Specifies the default process to execute if the hard disk becomes full while reading
documents. A message asking how to process the data read up to that point is
displayed. You can predefine a processing method to be performed after the message
has been displayed for a specified period. If you select [Delete Job], the data will be
discarded. If you select [Run Job], the data read up to that point will be processed.
Maximum Stored Pages
Specifies the maximum number of pages to be stored in memory through scanning.
Select a number in the range from 1 to 999.
Saturation (WorkCentre 5225A/5230A)
Specifies the saturation level for color scanning.
Background Suppression Level (WorkCentre 5225A/5230A)
Specifies the background suppression level for color scanning.
Shadow Suppression Level (WorkCentre 5225A/5230A)
Specifies the shadow suppression level for color scanning.
Color Space (WorkCentre 5225A/5230A)
Specifies whether to display the [Color Space] button on the [Advanced Settings]
screen for the [E-mail], [Scan to Mailbox], [Scan to PC], and [Network Scanning]
services.
TIFF Format
Specifies the type of the TIFF format to be used when TIFF is selected for saving
scanned data.
Image Transfer Screen
Specifies whether to display a confirmation message when scanning is finished. Select
from [Disabled], [Display Message Only], [Display Scan & Transfer Screens] and
[Display Message At End of Transfer].
Searchable - Page Orientation (WorkCentre 5225A/5230A)
Specifies the page orientation to apply when using the Optical Character Recognition
feature to generate searchable text.
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Fax Service Settings
This section describes the features that allow you to change the default settings for the
fax mode. For more information, refer to the following:
1. Select [System Settings], and
then select [Fax Service
Settings] in the [Group] menu.
Screen Defaults
This feature allows you to define the initial settings for the fax feature screens.
1. Select [Screen Defaults] in the
[Features] menu.
2. Change the required settings.
3. Select [Close].
Fax Screen Default
Specifies the fax default screen to display when you select the Fax/Internet Fax
service. Select from [Fax Tab], [General Settings], and [Address Book].
Address Book Speed Dial Default
Specifies the default address book entry number to display at the top of the [Address
Book] screen. Set the key number within the range of 1 to 500 using the scroll buttons
or the numeric keypad on the control panel.
Transmission Screen
Specifies whether to display the transmission status while sending documents.
Fax Defaults
This feature allows you to set the default for each Fax/Internet Fax service. The settings
are returned to the defaults set here when the power is switched on, when the Energy
Saver mode is cancelled, or when the <Reset> button is pressed. If you set a default
for the functions you frequently use, you can quickly send documents without changing
the settings each time.
1. Select [Fax Defaults] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
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3. Select [Close].
Lighten/Darken
Specifies the default for the [Lighten/Darken] feature on the [General Settings] screen.
Original Type
Specifies the default for the [Original Type] feature on the [General Settings] screen.
Resolution
Specifies the default for the [Resolution] feature on the [General Settings] screen.
Mixed Sized Originals
Specifies the default for the [Mixed Sized Originals] feature on the [Layout Adjustment]
screen.
Confirmation Options
Specifies the default for the [Confirmation Options] feature on the [Fax Options] screen.
Delivery Receipts/Read Receipts
Specifies the default for the [Delivery Receipts/Read Receipts] feature on the [Internet
Fax Options] screen.
NOTE: You can use [Read Receipts] only if the remote Internet Fax machine supports
the feature.
Starting Rate
Specifies the default for the [Starting Rate] feature on the [Fax Options] and [Internet
Fax Options] screens.
Delay Start - Specific Time
Specifies the default for the [Priority Send/Delay Start] feature on the [Fax Options]
screen.
Transmission Header Text
Specifies the default for the [Transmission Header Text] feature on the [Fax Options]
and [Internet Fax Options] screens.
Internet Fax Profile
Specifies the default for the [Internet Fax Profile] feature on the [Internet Fax Options]
screen.
NOTE: Although [TIFF-S] can be received by any remote machine supporting Internet
Fax, [TIFF-F] and [TIFF-J] may not be received. When you set to [TIFF-F] or [TIFF-J],
check the capability of the remote machine in advance.
Internet Fax Subject
Specifies the default e-mail subject to be used for Internet Fax transmission.
Fax Control
This feature allows you to conduct operational control of the various fax features.
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6 Setups
1. Select [Fax Control] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Re-enter Recipients
Specifies whether to re-enter a recipient address after once entering it, to reduce the
risk of sending a fax to the wrong address. When [Enter Twice] is selected, you will be
prompted to re-enter a specified address for confirmation.
Re-enter Broadcast Recipients
Specifies whether to re-enter Broadcasting recipient addresses after once entering
them, or whether to enable or disable the Broadcasting feature itself. This setting is
effective when you select [Enter Twice] under [Re-enter Recipients].
Re-enter Speed Dial Recipients
Specifies whether to re-enter a recipient address after once specifying it using Speed
Dial. This setting is effective when you select [Enter Twice] under [Re-enter
Recipients]. Selecting [Re-enter Fax Number or E-mail] prompts you to manually re-
enter a fax number or an e-mail address for confirmation.
Re-enter Group Recipients
Specifies whether to re-enter group addresses after once entering them, or whether to
enable or disable the group dialing feature itself. This setting is effective when you
select [Enter Twice] under [Re-enter Recipients], and also when you select [Enter Once
Only] or [Enter Twice] under [Re-enter Broadcast Recipients].
Transmission Header Text - Polling
Specifies whether to send header information when you send documents with the
[Store for Polling] feature on the [More Fax Options] screen.
Polled Documents - Auto Delete
Specifies whether to automatically delete the document data for the [Store for Polling]
feature on the [More Fax Options] screen from memory after the remote machine has
polled your document.
Rotate 90 degrees
Specifies whether to determine to rotate the image before reducing the image size. This
setting is effective when you select [Auto %] in the [Reduce/Enlarge] feature.
Mixed Sized Originals Scan Mode
Specifies whether to scan non-standard size documents for fax or Internet Fax
transmission. Selecting [Standard Size Mode] is recommended if you always scan only
standard-size documents.
NOTE: When [Standard Size Mode] is selected, some areas of the images may be
lost in the following cases:
– If non-standard size documents are scanned
– If B4-size documents are scanned with [Paper Size Settings] set to [Inch Series]
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SystemSettings
Sender ID
Specifies whether to notify the remote machine of the machine’s G3-ID (fax number)
when you send documents with G3 in the [Communication Mode].
Save Undelivered Faxes
Specifies whether to save fax documents that could not be sent. Select [Yes] to display
the Undelivered Faxes feature in the [Secure Print Jobs & More] tab in Job Status, from
where you can resend the fax document.
Save Deleted Faxes
Specifies whether to store fax documents where the fax transmission was forcibly
deleted.
Saved Faxes - Auto Delete
Specifies whether to automatically delete stored documents.
Transmission Interval
Specifies the period between transmissions within the range of 3 to 255 seconds using
the scroll buttons or the numeric keypad on the control panel. The longer the
transmission interval, the longer the total time spent for operation, but the machine can
receive faxes during the standby time.
Batch Send
Specifies whether to send pending documents to an identical destination as a batch
with a single transmission thereby reducing telephone charges.
Manual Send/Receive Default
Specifies the default for whether the [Manual Receive] or [Manual Send] button is to be
selected when you use the [On-Hook] feature.
Fax Receiving Mode
Specifies the default for fax reception mode. Select from [Auto Receive] and [Manual
Receive].
Border Limit
Specifies the value to divide a document onto two pages when the received documents
are longer than the loaded paper size. Enter a value within the range of 0-127 mm (0-
5.0 inches) using the scroll buttons or the numeric keypad on the control panel. We
recommend you use this feature with the following [Auto Reduce on Receipt] feature.
Auto Reduce On Receipt
Specifies whether to reduce and reproduce an image onto a single page if the received
document length exceeds the length of the loaded paper, but is within the value set in
the Border Limit feature. We recommend you use this feature with the [Border Limit]
feature. If this feature is set to [No] and the document length exceeds the paper length,
image loss may occur.
Tray for Printing Incoming Faxes
Specifies the trays for incoming faxes. You can select one or more trays except Tray 5
(Bypass). If the trays selected here run out of paper, Tray 5 (Bypass) is used.
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2 Pages Up On Receipt
Specifies whether to print consecutively received two documents onto one page. It is
effective in saving paper. If the number of received pages is odd, a blank page will be
added at the end. If the sizes of received pages are different, the larger size will be
used.
NOTE: If the same size paper as the received document size is available, that paper
will be printed even when you set this feature to [Yes].
2 Sided Printing
Specifies whether to print received documents or private mailbox documents onto both
sides of a sheet. This is effective in saving paper.
NOTE: Some data may not allow you to use this feature even when you set it to [On].
Edge Erase - Top & Bottom Edges
Specifies the margin on the top and bottom of the received document by cutting off the
original image. You can set the margins within the range of 0-20 mm (0-0.8 inches)
using the scroll buttons or the numeric keypad on the control panel.
Edge Erase - Left & Right Edges
Specifies the margin on the left and right of the received document by cutting off the
original image. You can set the margins within the range of 0-20 mm (0-0.8 inches)
using the scroll buttons or the numeric keypad on the control panel.
Reduce 8.5×11” SEF Original to A4 SEF
Specifies whether an 8.5 × 11.0 inches (216 × 279 mm) size document is to be reduced
to the A4 size when [Reduce/Enlarge] in the [Layout Adjustment] screen is set to [Auto
%].
Pseudo-Photo Gradation Mode
Specifies whether to perform gradation level correction for documents containing
photographs. Select from [Error Diffusion] and [Dither].
Mailbox Selector Setup
Specifies whether to sort the received documents to the mailboxes by the incoming line
when more than one line is in use.
NOTE: When setting the mailbox selector feature, select a mailbox that has already
been registered. If an unregistered mailbox is selected, the received document is
automatically printed instead of stored in a mailbox.
Memory Full Procedure
Specifies the default process to execute if the hard disk becomes full while reading
documents. A message asking how to process the data read up to that point is
displayed. You can predefine a processing method to be performed after the message
has been displayed for a specified period. If you select [Delete Job], the data will be
discarded. If you select [Run Job], the data read up to that point will be processed.
Maximum Stored Pages
Specifies the maximum number of pages that can be stored in memory when you copy
documents. Select a number in the range from 1 to 999.
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SystemSettings
Mailbox Receive Display Priority 1 to 3
Specifies the display priority to the fax documents in mailboxes. Select from [F Code],
[Remote Terminal ID], and [Remote Terminal Name].
Direct Fax
Specifies whether to enable or disable the Direct Fax feature.
Line 1 - Line Selection
Specifies whether to use Line 1 for both fax transmission and fax reception, or for fax
reception only.
Fax Received Options
This feature allows you to sort received documents by incoming line to specified
mailboxes or to the output trays.
1. Select [Fax Received Options]
in the [Features] menu.
2. Change the required settings.
3. Select [Close].
Mailbox Selector Setup
Specifies the mailbox for storing received documents sorted by the incoming line. Up
to 200 mailboxes can be registered.
NOTE: Before using this feature, select [Enabled] in the [Mailbox Selector Setup]
feature on the [Fax Control] screen.
• Fax Received - Line 1
Specifies whether incoming documents on this line are stored in a mailbox. Select
[On] to display [Mailbox Number].
Output Destination Setup
Specifies the output tray for printing received documents sorted by the incoming line.
The output tray for [Public Mailbox Printed Documents] can also be set.
• Fax Received - Line 1
Specifies the output tray.
• Public Mailbox Printed Documents
Specifies the output tray for documents printed from public mailboxes, both
manually and automatically using job flow sheets.
Reduce/Enlarge Presets
This feature allows you to configure or change the reduction/enlargement ratio buttons
that appear when [Preset %] is selected on the [Reduce/Enlarge] feature on the [Layout
Adjustment] screen.
1. Select [Reduce/Enlarge
Presets] in the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
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6 Setups
3. Select [Close].
R/E Preset 1 to 7
• Preset %
Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select
from 24 options in the range of 50-400%.
• Variable %
Specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to
400% in 1% increments.
Original Size Defaults
This feature allows you to configure or change the scan size buttons on the [Original
Size] feature on the [Layout Adjustment] screen.
1. Select [Original Size Defaults] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Original Size 1 to 11
• A/B Series Size
Specifies standard document sizes in A/B series. Use the scroll buttons to switch
between screens.
• Inch Size
Specifies standard document sizes in Inch series. Use the scroll buttons to switch
between screens.
• Others
Specifies other miscellaneous sizes. Use the scroll buttons to switch between
screens.
Local Terminal Information
This feature allows you to register or change the local terminal information.
1. Select [Local Terminal
Information] in the [Features]
menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Local Name
Specifies the local name so that the remote machine can identify your machine. Enter
up to 20 characters using the screen keyboard on the touch screen. The local name
will be shown in the display or communication management report of the destination.
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For information on the screen keyboard, refer to Cover Page in the Fax chapter of the
User Guide.
Company Logo
Specifies the sender name (company logo). Enter up to 30 characters using the screen
keyboard on the touch screen. The sender name is printed in the [Transmission Header
Text] or [Cover Page].
Machine Password
Specifies a password to restrict the remote machines which can send documents. By
setting a machine password, your machine can accept receiving or polling only from
remote machines that send a correct machine password in F Code. Enter up to 20
digits using the screen keyboard on the touch screen. Permissible characters are 0 to
9, *, #, and <space>. When using this feature, you cannot receive documents from
remote machines without the F Code function.
G3 Line 1
• Fax ID
Specifies the G3 ID (fax number). Enter up to 20 digits, comprising 0-9, +, and
<space> characters.
• Dial Type
Specifies tone or pulse dialing.
• Line Type
Specifies subscriber line (PSTN) or private branch exchange (PBX) line type.
Internet Fax Control
This feature allows you to define Internet Fax control functions.
1. Select [Internet Fax Control] in
the [Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Internet Fax Path
Specifies the Internet Fax path. Select [Via E-mail Server] to send through a mail
server. Select [Direct (P2P)] to bypass the SMTP server and send directly to an Internet
Fax-capable machine.
Broadcast Internet Fax Profile
Specifies the default Internet Fax profile for broadcasting.
NOTE: Although [TIFF-S] can be received by any remote machine supporting Internet
Fax, [TIFF-F] and [TIFF-J] may not be received. When you set to [TIFF-F] or [TIFF-J],
check the capability of the remote machine in advance.
Broadcast Starting Rate
Specifies the default starting rate for broadcasting Internet Fax.
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Delivery Confirmation Method
Specifies the method of confirming delivery of an Internet Fax transmission. Select
[Delivery Receipts] to receive a notification mail that informs you whether an Internet
Fax is delivered to the destination. Select [Read Receipts] to receive a notification mail
that informs you that an Internet Fax has been correctly handled at the destination.
Incoming Internet Fax Print Options
Specifies whether to print the header and body, the subject and body, or attached files
of a received e-mail. This is effective in saving paper and printing the attached files.
Internet Fax Output Destination
Specifies the output tray for printing received e-mails.
Fax Transfer from Address Book
Specifies whether to restrict the forwarding of received e-mails as fax documents to an
address not registered in the Address Book. If [On] is selected, and you attempt to
forward a received e-mail to an address not registered in the Address Book, forwarding
will not be executed, and e-mail data will be discarded.
Transmission Header - Fax Transfer
Specifies whether to use the [Transmission Header Text] feature when you forward a
received e-mail to remote machines as a fax document. Select [On] to send header
information at the top of each page of the document.
Fax Transfer Maximum Data Size
Specifies the maximum data size when you forward a received e-mail to remote
machines as a fax document. Enter a size within the range of 1 to 65535 KB by using
the scroll buttons or the numeric keypad. If [Limit Size] is selected, and you attempt to
forward a received e-mail with a larger data size than specified, forwarding will not be
executed, and e-mail data will be discarded.
E-mail/Internet Fax Service Settings
This section describes the features that allow you to configure or change machine
settings for sending scanned documents as e-mail attachments. For more information,
refer to the following.
NOTE: When the Server Fax feature is enabled, [E-mail/Internet Fax Service Settings]
is displayed as [E-mail Service Settings].
1. Select [System Settings], and
then select [Email/Internet Fax
Service Settings] in the [Group]
menu.
2. Select [E-mail Control] in the
[Features] menu.
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SystemSettings
E-mail Control
This feature allows you to configure or change other machine settings for sending
scanned documents as e-mail attachments.
1. Select [E-mail Control] in the
[Features] menu.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Close].
Maximum E-mail Size (WorkCentre 5222/5225/5230)
Specifies whether to restrict the size of scanned data to be sent as e-mail attachments.
Select [On] to enter the maximum size of data in the range from 50 to 65535 KB using
the scroll buttons or the numeric keypad.
Maximum Address Entries
Specifies the maximum total number of To, Cc, and Bcc recipients of a single e-mail.
Enter the number in the range from 1 to 100 using the scroll buttons or the numeric
keypad.
Incoming E-mail Print Options
Specifies whether to print the header and body, the subject and body, or attached files
of a received e-mail. This is effective in saving paper and printing the attached files.
Print Error Notification E-mail
Specifies whether to print error notification mails automatically when e-mails are not
delivered due to an error.
Response to Read Receipts
Specifies whether to send the processing result to the host machine when an e-mail
requesting acknowledgement is received.
Read Receipts
Specifies whether to request destinations to send back acknowledgement when
opening e-mail.
Print Delivery Confirmation E-mail
Specifies whether to automatically print out transmission confirmation e-mails.
Max number of pages per Split Send (WorkCentre 5222/5225/5230)
Specifies whether to split scanned data into multiple files by the selected number of
pages. Select [On] to enter the number of pages in the range of 1 to 999 using the scroll
buttons or the numeric keypad.
NOTE: Scanned data can be split into multiple files when PDF or multi-page TIFF is
selected as the file format.
Split Send Method (WorkCentre 5225A/5230A)
Specifies whether to split the data to be attached to e-mails by page or by data size.
This [Split Send Method] feature is effective when a split count value is specified in
[Maximum Split Count]. The option selected here will be the default setting of the Split
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Send feature of the E-mail service.
[Split into Pages] splits scanned data into pages. Select this option when e-mail
recipients use e-mail applications that do not support RFC2046, such as Outlook and
LotusNotes. [Split by Data Size] splits scanned data into files of a specific size. Select
this option when e-mail recipients use e-mail applications that support RFC2046, such
as Outlook Express.
Maximum Data Size per E-mail (WorkCentre 5225A/5230A)
Specifies the maximum size per e-mail. The size includes the e-mail header, the
message body, and attachment. A job is cancelled if the size of any e-mail in the job
exceeds the specified value. This [Maximum Data Size per E-mail] feature is effective
when a split count value is specified in [Maximum Split Count].
Maximum Total Data Size (WorkCentre 5225A/5230A)
Specifies the maximum size per e-mail job. A job is cancelled if its size exceeds the
specified value.
Maximum Split Count (WorkCentre 5225A/5230A)
Specifies the maximum number of e-mails to be split for an e-mail job. When a value is
specified, the [Split Send] button appears on the [E-mail Options] screen for the E-mail
service. A job is cancelled if the number of e-mails split for the job exceeds the specified
value.
Allow Casual Users to Edit From Field
Specifies whether unauthorized users have permission to edit the From field mail
address in the [Recipient(s)] feature on the [E-mail] screen.
Allow Guest Users to Edit From Field
Specifies whether guest users have permission to edit the From field mail address in
the [Recipient(s)] feature on the [E-mail] screen.
Allow to edit From if Search found
Specifies whether registered authorized users have permission to edit the From field
E-mail address, after a successful search on a remote directory service, in the
[Recipient(s)] feature on the [E-mail] screen.
Allow to edit From if Search failed
Specifies whether registered authorized users have permission to edit the From field
E-mail address, after a search failure on a remote directory service, in the [Recipient(s)]
feature on the [E-mail] screen.
E-mail Sending When Search Failed
Specifies whether registered authorized users have permission to send an E-mail, after
a search failure on a remote directory service.
Add Me to "To" Field
Specifies whether to automatically add the sender to the To field.
NOTE: If the number of specified destinations reaches the limit, the sender will not be
added to the To field even if this setting is set to [Yes].
Add Me to "CC" Field
Specifies whether to automatically add the sender to the CC field.
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SystemSettings
NOTE: If the number of specified destinations reaches the limit, the sender will not be
added to the CC field even if this setting is set to [Yes].
Edit E-mail Recipients
Specifies whether to permit users to edit e-mail recipients (To, CC, BCC). Selecting
[No] prevents emails from being sent to incorrect destinations.
NOTE: If you set [Edit E-mail Recipients] to [No], set [Add Me to ”To” Field] to [Yes].
Mailbox/Stored Document Settings
This section describes the features that allow you to configure various settings for
mailboxes created for saving confidential incoming fax documents or scanned
documents. For more information, refer to the following:
1. Select [System Settings], and
then select [Mailbox/Stored
Document Settings] in the
[Group] menu.
Mailbox Service Settings
This feature allows you to specify whether to discard documents once received from a
client and whether received Internet Fax documents can be forwarded.
1. Select [Mailbox Service
Settings] in the [Features]
menu.
2. Change the required settings.
3. Select [Close].
Documents Retrieved By Client
Specifies when and how to delete documents in mailboxes after they are retrieved.
• Delete according to Mailbox Settings
Deletes documents according to the settings made for the individual mailbox.
• Force Delete
Deletes documents immediately after they are retrieved.
Print & Delete Confirmation Screen
Specifies whether to display a confirmation message screen when deleting a
document.
Convert Custom to Standard Size
Specifies whether to convert custom non-standard sized fax and Internet Fax
documents to standard sized documents before transmission.
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Standard Size Threshold Value
Specifies the size threshold for which custom sized documents are converted to
standard sized documents.
Internet Fax to Internet Fax
Specifies whether to allow documents received through the Internet Fax service to be
automatically retransmitted through the Internet Fax service.
Internet Fax to E-mail
Specifies whether to allow documents received through the Internet Fax service to be
automatically retransmitted as e-mail.
Stored Document Settings
This feature allows you to select whether documents stored in a mailbox are
automatically deleted. You can set how long documents are kept and what time they
are deleted.
You can also select whether individual documents are deleted or not.
1. Select [Stored Document
Settings] in the [Features]
menu.
2. Change the required settings.
3. Select [Close].
Mailbox Document Expiration Date
Specifies whether to delete documents from mailboxes when the specified period of
time elapses. Enter the number of days to store documents in the range from 1 to 14
days, and enter the time documents are to be deleted using the scroll buttons or the
numeric keypad.
Stored Document Expiration Date
Specifies the retention period for stored documents. Selecting [On] allows you to
specify a retention period in the range of 1 to 23 hours, in 1 hour increments.
NOTE: If the machine is turned off before the specified period of time elapses, the
stored document will be deleted when the machine is turned back on.
Print Job Confirmation Screen
Specifies whether to display a print confirmation screen on the control panel before the
machine prints a print job. Selecting [Enabled] displays a confirmation screen, and
allows you to change the number of print sets on the screen. Selecting [Disabled] does
not display a confirmation screen, and prints one print set only.
Min. Passcode Length for Stored Job
Set the minimum number of digits allowed for a passcode between 0 and 12 digits. A
passcode is required when Secure Print or Private Charge Print documents are to be
stored or printed. A passcode must have digits equal to or longer than the value
specified here.
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Setup
Job Flow Service Settings
This feature allows you to configure the settings for accessing a pool server. A pool
server is a remote server that stores and manages job flow sheets.
To use a pool server, the machine must be registered on the pool server in advance.
1. Select [System Settings], and
then select [Job Flow Service
Settings] in the [Group] menu.
2. Select the required setting.
Pool Server
Specifies whether to use a pool server.
Pool Server Login Method
Specifies the pool server login method. Selecting [Show login screen] displays a login
screen to enter the login name and the password each time the machine accesses the
pool server.
Job Flow Sheet List Default
Specifies the default job flow sheet list to be displayed on the [Job Flow Sheets] screen.
Selecting [Local Machine] displays the job flow sheet list stored in the machine.
Selecting [Pool Server] displays the list stored in the pool server.
Fax Transfer Resolution (WorkCentre 5225A/5230A)
Specifies the resolution to be used when color data is transferred by fax. Select [Same
Resolution (High Quality)] to transfer data at the same resolution as the scan
resolution. Select [200 dpi (High Speed)] to transfer data at a resolution of 200 dpi.
Setup
This section describes the Setup menu that is also available for general users. In this
menu, you can register various items such as mailboxes, destination addresses and job
flow sheets. For more information, refer to the following:
1. Select [Setup] on the [Tools]
screen.
2. Select a group in the [Group]
menu.
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Create Mailbox
This feature allows you to create mailboxes for saving confidential incoming fax
documents, scanned documents, or print documents. Fax documents in mailboxes can
be printed out at a convenient time and scanned documents in mailboxes can be
imported to computers. Documents can also be exported from computers to a mailbox
using a print driver.
1. Select [Create Mailbox] in the
[Group] menu.
2. Select a mailbox number to
create a new mailbox.
3. Select [Create/Delete].
4. On the screen displayed, select
[On] or [Off] under [Check M’box
Passcode].
NOTE: If you select [On], go to step
5 to register a passcode. The
machine will not allow the mailbox to
be accessed unless the registered passcode is entered. If you select [Off], skip to step
8.
5. Enter a passcode (up to 20 digits max.) using the numeric keypad on the control
panel.
6. Select the required [Target Operation] option.
7. Select [Save].
8. Change the required settings.
9. Select [Close].
NOTE: By selecting [Delete
Mailbox], you can delete all
documents in the mailbox and all job
flow sheets created through the mailbox.
Mailbox Name
Specifies the mailbox name. Enter a name (up to 20 characters) to be assigned to the
mailbox.
Check Mailbox Passcode
Checks the passcode for the target operation. Select an option for restricting access to
the mailbox through the passcode. If you select [Save (Write)], the passcode entry
screen appears when an attempt is made to edit any document in the mailbox. If you
select [Print/Delete (Read)], the passcode entry screen appears when an attempt is
made to print out or delete any document in the mailbox.
Delete Documents After Retrieval
Specifies whether to delete documents in the mailbox after they are printed out or
retrieved, or after they are transferred and printed out through a job flow sheet.
Delete Expired Documents
Specifies whether to delete documents in the mailbox after the preset time or period
elapses.
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Setup
Link Job Flow Sheet to Mailbox
Displays the [Link Job Flow Sheet to Mailbox] screen.
[Link Job Flow Sheet to Mailbox] Screen
This feature allows you to link the mailbox to a job flow sheet that instructs how
documents in the mailbox are to be processed. For more information on a job flow
1. Select [Link Job Flow Sheet to
Mailbox] on the [Mailbox XXX –
Create/Delete] screen and
select [Change Settings].
2. Change the required settings.
3. Select [Close].
Cut Link
Removes linkage with a job flow sheet if any linkage has already been made.
Create/Change Link
Allows you to select a job flow sheet to be linked with the mailbox. For the displayed
NOTE: The [Auto Start] check box and the [Start] button also appear on the [Link Job
Flow Sheet to Mailbox] screen when the mailbox has been linked with any job flow
sheet. Checking the [Auto Start] check box causes the linked job flow sheet to be
automatically executed when a new document is saved in the mailbox. Selecting
[Start] causes the execution of the linked job flow sheet to be started.
Stored Programming
This feature allows you to register a series of operations with job numbers.
Registering Operations with a Job Number
You can store up to 58 consecutive operations for each job number. To register the
required operations with a job number, follow the steps below.
1. Select [Stored Programming] in
the [Group] menu.
2. Select [Store], and then select a
job number that reads “Not in
Use”.
3. Perform the operations to be stored for the job number.
NOTE: You can store operations performed on the control panel, except operations
performed in the [Setup] menu on the [Tools] screen.
4. Press the <Start> or <Clear All> button on the control panel.
Store
Selecting this button and then selecting a job number allows you to register a series of
operations with the job number. To complete registering operations, press the <Start>
or <Clear All> button on the control panel.
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Delete
Selecting this button and then selecting a job number deletes the operations registered
with the job number.
Enter/Change Name
Selecting this button and then selecting a job number allows you to enter a name for
the job number using the screen keyboard. The name can be up to 18 characters long.
Assign/Change Icon
Selecting this button and then selecting a job number allows you to give an icon to the
job number.
Create Job Flow Sheet
This feature allows you to create and edit job flow sheets. Job flow sheets are data that
defines how to process scanned documents or documents stored in mailboxes. By
using a job flow sheet, you can execute the defined flow automatically.
Job flow sheets are categorized into the following types: created on a remote
application and stored on the machine, created and stored on the machine, and created
on the machine and stored on a remote application. Only the job flow sheets created
on the machine can be edited on the machine.
You can program job flow sheets with the following processing.
• Document forwarding (Fax, Internet Fax, E-mail, FTP, and SMB)
• Multiple document forwarding, multiple processing execution
• Printing
Output
Input
Internet
Fax
Server
Fax
Printer
Fax
E-mail
FTP
SMB
Fax for polling
Scan
O
O
O
O
O
O
O
O
O
*2
O
O
O
*2
O
O
O
O
O
O
O
O
X
X
X
X
Received fax
O*1
O
Received
Internet Fax
Print Stored
X
X
X
X
X
X
X
O: Available / X: Not available
*1: If the fax USB cable is disconnected while a received fax document is being
printed, the document is not deleted after printing, even if the delete after printing
setting is enabled in the mailbox settings.
*2: Depends on the System Administrator settings.
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Setup
[Create Job Flow Sheet] Screen
1. Select [Create Job Flow Sheet]
on the [Setup Menu] screen.
2. Change the required settings.
3. Select [Close].
Sheet Filtering
Displays the [Sheet Filtering] screen allowing you to filter job flow sheets.
• Owner - Filters job flow sheets by owner.
• Target - Filters job flow sheets by target.
Create
Displays the [Create Job Flow Sheet] screen.
Edit/Delete
Displays the [Details] screen.
• Delete - Deletes the selected job flow sheet.
• Copy - Allows you to create a new job flow sheet by copying and modifying the
selected job flow sheet.
• Edit - Allows you to modify the selected job flow sheet.
NOTE: The contents of this option are the same as [Details] on the [Select Job Flow
Sheet] screen of a mailbox.
Search by Name
Displays the [Keyboard] screen. Enter the name of a job flow sheet to search.
Search by Keyword
Displays the [Keyboard] screen. Enter the keyword assigned to a job flow sheet to
search.
Select Keyword
Displays the [Select Keyword] screen. Select a preset keyword assigned to a job flow
sheet to search. For preset keywords, refer to Create Job Flow Sheet Keyword on page
[Create Job Flow Sheet] Screen
Allows you to create a new job flow sheet.
1. Select [Create] on the [Job Flow
Sheets] screen.
2. Change the required settings.
Use the scroll buttons to switch
between screens.
3. Select [Save].
NOTE: Select [Delete Settings] if you want to clear the current setting for the selected
item.
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6 Setups
NOTE: If a recipient’s name and number in the Address Book is modified after
assignment to a new job flow, those changes are not reflected in the job flow, which
can result in documents being sent to the previous destination. The job flow must also
be updated in order to send documents to the correct destination.
Name
Enter a name (up to 64 characters) to be assigned to the job flow sheet.
Description
Enter a comment (up to 128 characters) to be saved with the job flow sheet.
Keyword
For use in searching for a job flow sheet on the [Mailbox - Link Job Flow Sheet to
Mailbox] screen, touch the box under [Keyword] to enter a keyword, or touch [Select
Keyword] to select a keyword from the keywords registered in [Create Job Flow Sheet
Keyword].
For details on [Create Job Flow Sheet Keyword], refer to Create Job Flow Sheet
Send as Fax
Displays the screen for registering fax destinations or changing the settings of
registered destinations. You can register up to 100 destinations.
Send as Internet Fax
Displays the screen for registering Internet Fax destinations or changing the settings of
registered destinations. You can register up to 100 destinations.
Send as E-mail
Displays the screen for registering e-mail destinations or changing the settings of
registered destinations. You can register up to 100 destinations.
Transfer via FTP (1)
Displays the screen for specifying a server to which documents are to be sent using the
FTP protocols.
Transfer via FTP (2)
Displays the screen for specifying another server to which documents are to be sent
using the FTP protocols.
Transfer via SMB (1)
Displays the screen for specifying a server to which documents are to be sent using the
SMB protocols.
Transfer via SMB (2)
Displays the screen for specifying another server to which documents are to be sent
using the SMB protocols.
Print
Specifies the number of copies to be printed out and the paper type to be used for
printing.
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Setup
Create Job Flow Sheet Keyword
Registering a keyword for Job Flow Search allows you to search for the job flow by
keyword. Up to 12 characters are allowed for a job flow search keyword.
Add Address Book Entry
This feature allows you to program the Address Book with recipients of documents.
Register destinations to which documents are to be occasionally sent through fax,
Server Fax, Internet Fax, e-mail, FTP protocols, or SMB protocols. Destinations are
registered under 3-digit Address Numbers by which you can quickly specify
destinations when sending documents.
NOTE: You can program the Address Book with up to 500 destinations in total.
NOTE: When a new Address Book in CSV format is imported, all the previous
addresses are replaced with the new data.
NOTE: Do not open the CSV file using software such as Microsoft Excel. Once
opened on software, the CSV file is automatically edited and the edited file cannot be
used for the machine.
NOTE: Address Numbers registered in the Address Book can be used as speed dial
codes.
NOTE: If a recipient’s name and number in the Address Book is modified after
assignment to a new job flow, those changes are not reflected in the job flow, which
can result in documents being sent to the previous destination. The job flow must also
be updated in order to send documents to the correct destination.
1. Select [Add Address Book
Entry] in the [Group] menu.
2. Select an Address Number.
3. Select [Create/Delete].
4. Change the required settings.
Use the scroll buttons to switch
between screens.
5. Select [Save].
NOTE: Depending on the selection
for [Address Type] in step 4, the following items are displayed on the screen.
With [Fax] selected:
Item
Fax Number
Description
Default
Enter a fax number (up to 128 digits).
-
-
Name
Enter a recipient name (up to 18
characters).
Index
Enter a single alphanumeric character to
use as a keyword for searching the
Address Book.
-
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6 Setups
Item
Description
Default
Relay Station Setup
Specify whether or not the registered
Address Number is to be identified as an
initiating relay broadcast station when the
machine is used as a relay broadcast
station.
Off
NOTE: Before using the Relay Broadcast
feature, enter the Address Numbers for
initiating stations regardless of the
initiating method from the stations.
Starting Rate
Resolution
Select a communication mode from
among [G3 Auto] and [Forced 4800 bps].
G3 Auto
Panel
Select a resolution level to be used for
transmission, from among [Panel],
[Standard (200x100 dpi)], [Fine (200 dpi)],
[Superfine (400dpi)], and [Superfine
(600dpi)]. With [Panel] selected, the
resolution level selected on the control
panel is used.
Cover Page
Specify whether to attach a Cover Note. If Off
you select [Print Cover Page], then select
a comment for a recipient and/or a
sender.
NOTE: Unless registered beforehand,
comments cannot be selected. For
information on how to register comments,
Maximum Image Size
Select the maximum image size,
depending on recipients’ paper size, from
among [A3], [B4], and [A4]; or among [8.5
x 11"], [B4], and [11 x 17"] (depending on
the country).
11 x 17"
Delay Start
Select whether to specify the
transmission start time. If you select [On],
then specify the start time.
Off
Off
Remote Mailbox
Specify whether to send as confidential
fax documents. If you select [On], then
enter the recipient’s mailbox number (3
digits) and passcode (4 digits).
F Code
Specify whether to perform F Code
transmission. If you select [On], then
enter the appropriate F Code and
password.
Off
Relay Broadcast
Specify whether to use the machine as an Off
initiating relay broadcast station in order
to use the registered Address Number as
a relay station. If you select [On], enter a
Relay Station ID, Broadcast recipients,
and Print at Relay Station.
NOTE: For Server Fax, the available information fields are [Fax Number], [Name], and
[Index] only.
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Setup
With [Internet Fax] selected:
Item
Description
Default
E-mail Address
Enter an e-mail address (up to 128
characters).
-
Name
Enter a recipient name (up to 18
characters).
-
-
Index
Enter a single alphanumeric character to
search the Address Book.
Starting Rate
Select a communication mode from [G3
Auto], and [Forced 4800 bps]. This
feature is not available for Internet Fax
recipients. However, the selected mode is
applied to another Internet Fax machine
which is used as a relay station for fax
transmission.
G3 Auto
Resolution
Select a resolution level to be used for
transmission, from among [Panel],
[Standard (200x100 dpi)], [Fine (200 dpi)],
[Superfine (400dpi)], and [Superfine
(600dpi)]. With [Panel] selected, the
resolution level selected on the control
panel is used.
Panel
Maximum Image Size
Internet Fax Profile
Select the maximum image size,
depending on recipient's paper size, from
among [A3], [B4], and [A4]; or among [8.5
x 11"], B4, and [11 x 17"] (depending on
the country).
11 x 17"
Select an Internet Fax profile from among TIFF-S
[TIFF-S], [TIFF-F], and [TIFF-J]. An
Internet Fax profile is an agreement
between transmitting and receiving
Internet Fax machines that limit image
resolution, paper size, and other
attributes.
S/MIME Certificate
Select an S/MIME certificate to attach.
Certificates must be set up in advance.
-
With [E-mail] selected:
Item
Description
Default
E-mail Address
Enter an e-mail address (up to 128
characters).
-
Name
Enter a recipient name (up to 18
characters).
-
-
-
Surname
Given Name
Enter the family name of the recipient (up
to 32 characters).
Enter the given name of the recipient (up
to 32 characters).
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6 Setups
Item
Description
Default
Business Phone
Enter the telephone number of the
recipient (up to 20 characters).
-
NOTE: This item can be renamed on the
[Address Search (Directory Service)]
screen.
Office
Enter the company name or department
name of the recipient (up to 40
characters).
-
NOTE: This item can be renamed on the
[Address Search (Directory Service)]
screen.
Business Address
Enter the address of the recipient (up to
60 characters).
-
-
NOTE: This item can be renamed on the
[Address Search (Directory Service)]
screen.
S/MIME Certificate
Select an S/MIME certificate to attach.
Certificates must be set up in advance.
With [Server] selected:
Item
Description
Default
Name
Enter a recipient name (up to 18
characters).
-
Transfer Protocol
Select FTP or SMB as the transfer
protocol.
FTP
Server Name/IP Address
Enter the name and IP address of the
destination server.
-
-
-
-
-
-
Shared Name (SMB Only) Enter a name assigned for sharing a
folder.
Save In
Specify the location (or path) of the
directory for saving documents.
User Name
Password
Port Number
Enter a user name if required by the
destination server.
Enter a password if required by the
destination server.
Select an appropriate port number to be
used.
Create Fax Group Recipients
This feature allows you to group multiple address numbers. When a group number is
specified, documents are then sent to all address numbers registered to that group. Up
to 50 group numbers can be created, each containing up to 20 address numbers.
NOTE: This feature is not displayed when the Server Fax service is enabled.
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Accounting
1. Select [Create Fax Group
Recipients] in the [Group] menu.
2. Select a group number.
3. Select [Create/Delete].
4. Enter a 3-digit Address Number
using the numeric keypad on the control panel.
5. Select [Add to this group].
NOTE: You can use an asterisk to specify multiple Address Numbers at a time. If you
enter “01*”, Address Numbers from 010 to 019 are specified. If you enter “***”, all the
Address Numbers are specified.
NOTE: To delete a registered Address Number in a group, enter the Address Number,
and then select [Delete from this group].
NOTE: If a recipient’s name and number in the Address Book is modified after
assignment to a new job flow, those changes are not reflected in the job flow, which
can result in documents being sent to the previous destination. The job flow must also
be updated in order to send documents to the correct destination.
Add Fax Comment
This feature allows you to register a comment to be used when attaching a cover note
to a fax. You can register up to 50 comments; each comment can include up to 18
alphanumeric characters.
NOTE: This feature is not displayed when the Server Fax service is enabled.
1. Select [Add Fax Comment] in
the [Group] menu.
2. Change the required settings.
3. Select [Close].
Paper Tray Attributes
This is the same as [Paper Tray Attributes] under [System Settings] > [Common
For information on how to display or hide [Paper Tray Attributes] in the [Setup] menu,
Accounting
The Accounting feature is used to impose different restrictions on individual users
(accounts), and to track the total numbers of copied, faxed, scanned, and printed pages
for each account. When the Accounting feature is active, users are prompted to enter
their individual user information to use the machine. The type of user information
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6 Setups
prompted depends on the Accounting and Authentication settings. The [Accounting]
menu allows you to start configuring various Accounting settings. For more information,
refer to the following sections:
NOTE: The items listed in the [Group] menu depend on the machine configuration.
Create/View User Accounts
This feature allows you to register user account information, such as user IDs, user
names and passcodes, and to impose restrictions on the numbers of copied, faxed,
printed, and scanned pages for each user. Up to 1,000 users can be registered.
NOTE: [Create/View User Accounts] is not displayed when [Network Access] or
[Xerox Standard Accounting] is selected in [Accounting Type].
1. Select [Create/View User
Accounts] in the [Group] menu.
2. Select an item number.
3. Select [Create/Delete].
4. When a new user account is to
be created, a keyboard screen
is displayed. Enter a user ID,
and then select [Save].
5. Configure the required settings.
6. Select [Close].
User ID
Allows you to enter a user ID using the screen keyboard. You can enter up to 32
alphanumeric characters including spaces.
User Name
Allows you to enter a user name using the screen keyboard. You can enter up to 32
alphanumeric characters including spaces.
Passcode
Allows you to enter a passcode using the screen keyboard. You can enter 4 to 12
alphanumeric characters.
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Accounting
NOTE: The [Passcode] button appears when you have chosen the use of a passcode
and you have enabled [Login to Local Accounts] in [Authentication/Security Settings].
E-mail Address
Allows you to enter the E-mail address. The specified address is the sender’s address
displayed on the [E-mail] screen. Enter up to 128 characters.
NOTE: The [E-mail Address] button appears when you have enabled [Login to Local
Accounts] in [Authentication/Security Settings].
Account Limit
Displays the [Account No. XXX - Account Limit] screen. Select [Copy Service], [Fax
Service], [Scan Service] or [Print Service] to specify feature access permissions and
account limits for that service.
Feature Access - Displays the [Account No. xxx - Feature Access] screen. Select the
access permissions ([Free Access] or [No Access to {Service} Service]) for each
service for that account.
NOTE: For the WorkCentre 5225A/5230A, [Black & White Only] and [Color Only] are
also shown as access permission alternatives for the scan services.
Account Limit - Displays the [Account No. xxx - {Service} Limit] screen. Enter an
account limit to specify the maximum number of pages allowed to be processed by that
account. The maximum number can be entered within the range of 1-9,999,999 pages.
NOTE: [Account Limit] cannot be selected for the fax services.
User Role
Allows you to select user authority to give to the user.
Select from [User], [System Administrator] and [Account Administrator].
• User - Gives the user general user privileges.
• System Administrator - Gives the user System Administrator privileges. However,
operating mailboxes and job flow sheets, and changing the passcode of the System
Administrator are not authorized.
• Account Administrator - Gives the user Account Administrator privileges. The user
has the same privileges as the System Administrator, but only for account
management.
• Add This User to Authorization Group - Allows you to select for the user an
authorization group that has been registered under [Authentication/Security
Settings]. By default, users belong to the DEFAULT authorization group.
NOTE: The [User Role] button appears when you have enabled [Login to Local
Accounts] in [Authentication/Security Settings].
Reset Total Impressions
Deletes all data tracked for the selected account.
Reset User Account
Clears all settings and data for the selected account.
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6 Setups
View Accounts
Selecting [Xerox Standard Accounting] in [Accounting] allows you to check the
following for each registered user or group: (1) the maximum number of times that the
account can be used for each service, and (2) how many times the account has been
used for each service.
NOTE: You can register users and groups in CentreWare Internet Services. For more
1. Select [Accounting], and then
select [View Accounts] in the
[Group] menu.
2. Select [User Account] or [Group
Account]. If you select [User
Account], select also the User
ID to be checked.
3. Click [Details].
Reset User Accounts
This feature allows you to reset the parameters set for all users (accounts) and clear
all data tracked by the machine. It also allows you to print an Auditron report for all
services.
1. Select [Accounting], and then
select [Reset User Accounts] in
the [Group] menu.
2. Select the item to be printed or
reset.
3. Select [Print Report] or [Reset].
4. Select [Close].
All User Accounts
Resets/Prints all the parameters of all accounts.
All Feature Access Settings
Resets/Prints the access settings for all features.
All Account Limits
Resets/Prints the upper limit imposed on the total number of pages to be copied and/or
scanned. Resetting the account limits for all accounts returns them to the default value
of 9,999,999.
Total Impressions
Resets/Prints all data tracked for all accounts including the System Administrator.
All Authorization Groups
Delinks users from authorization groups, and links those users to the Default Group.
The settings configured in [Create Authorization Groups] are not reset.
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Accounting
Meter (Print Jobs)
Resets/Prints all data about the number of prints recorded by the machine.
Print Report
Prints the report that allows you to see the user-account parameters and records before
resetting them.
Reset
Resets selected parameters or records.
System Administrator’s Meter (Copy Jobs)
This feature allows you to check the System Administrator’s Copy meter on the screen
and to reset all System Administrator’s meters.
1. Select [Accounting], and then
select [System Administrator’s
Meter (Copy Jobs)] in the
[Group] menu.
2. To clear the System
Administrator’s meters, select
[Reset].
3. Select [Close].
Accounting Type
This screen allows you to enable or disable the Accounting feature and to specify the
types of jobs that require account administration.
NOTE: The buttons displayed on the screen vary depending on the [Login Type]
setting in [Authentication].
1. Select [Accounting], and then
select [Accounting Type] in the
[Group] menu.
2. Select an accounting type. If
buttons are displayed on the
right part of the screen, select
the required buttons to configure the detailed settings for the selected accounting
type.
3. Select [Save].
Accounting Disabled
Disables the Accounting feature.
Local Accounting
Enables the Accounting feature. User registration can be performed using the touch
screen or the PC application.
Network Accounting
Performs Account Administration using user information managed by an external
accounting service on a network. User registration is performed by the external server.
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6 Setups
Xerox Standard Accounting
Performs Account Administration based on accounting users registered on the
machine.
When an accounting type is selected, the following buttons may appear. The buttons
displayed on the screen vary depending on the combination of the login type of the
Authentication feature and the accounting type.
• Auditron Mode - Displays the [Auditron Mode] screen. Specify whether to perform
Auditron Administration for each service.
• Verify User Details - Specifies whether to verify user details. Select [No] to allow
access without verifying the User ID and Account ID. The entered information is
logged on the machine. Select [Yes] to verify user information.
• Customize User Prompts - Specifies the type of user information used for the
Accounting feature. Selecting [Display No Prompts] does not prompt users to enter
their user ID or account ID for accounting purpose.
Accounting Login Screen Settings
This screen allows you to set the accounting login screen.
1. Select [Accounting], and then
select [Accounting Login Screen
Settings] in the [Group] menu.
2. Select the required setting.
Alternative Name for User ID
Displays a keyboard screen. Enter an alternative name for “User ID”, which is displayed
in a login screen on the touch screen and in CentreWare Internet Services, and is to be
printed on reports. The name can be up to 15 characters long.
Mask User ID (***)
Specifies whether to display a user ID, or hide it with asterisks on the login screen.
Alternative Name for Account ID
Displays a keyboard screen. Enter an alternative name for “Account ID”, which is
displayed in a login screen on the touch screen and in CentreWare Internet Services,
and is printed on reports. The name can be up to 15 characters long.
Mask Account ID (***)
Specifies whether to display an account ID, or hide it with asterisks on the login screen.
Store User Details
Specifies where to store user information.
Fax Billing Data
This screen allows you to make a fax billing setting.
138
Authentication/SecuritySettings
1. Select [Accounting], and then
select [Fax Billing Data] in the
[Group] menu.
2. Set [Charge Rate per Unit].
3. Select [Close].
Charge Rate per Unit
Specify a charge rate per unit using numeric buttons on the screen.
Auto Reset of User Billing Information
This screen allows you to specify when to reset user billing information.
1. Select [Accounting], and then
select [Auto Reset of User
Billing Information] in the
[Group] menu.
2. Select the required option, and
set the time values accordingly.
3. Select [Save].
Copy Activity Report
This screen allows you to set the machine to automatically print reports showing the
number of copy jobs processed for each user.
1. Select [Accounting], and then
select [Copy Activity Report] in
the [Group] menu.
2. Select the required option. If you
select [Enabled], touching the
[Company Name to be printed
on Report] box allows you to enter the company name to be printed on reports.
The company name can be up to 30 characters long.
3. Select [Save].
Authentication/Security Settings
The [Authentication/Security Settings] menu on the [Tools] screen is categorized into
the following groups. For details, refer to the respective sections.
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6 Setups
System Administrator Settings
This section describes the features that allow you to change the System Administrator’s
login ID and passcode. The machine enters the System Administration mode only
when a correct System Administrator login ID is entered. Before shipment, the default
System Administrator login ID is set to “11111”. For more information, refer to the
following:
1. Select [Authentication/Security
Settings], and then select
[System Administrator Settings]
in the [Group] menu.
System Administrator’s Login ID
This feature allows you to change the default System Administrator’s Login ID.
Program a new ID between 1 and 32 alphanumeric characters.
1. Select [System Administrator
Login ID] in the [Features]
menu.
2. Select [On].
3. Touch [Keyboard], and then use
the screen keyboard or the numeric keypad on the control panel to enter a new
System Administrator ID.
4. Select [Close] to close the keyboard screen.
5. Repeat steps 3 and 4, to enter the same System Administrator ID.
6. Select [Save].
System Administrator’s Passcode
This feature allows you to change the default System Administrator passcode. Program
a new passcode between 4 and 12 alphanumeric characters including spaces.
1. Select [System Administrator’s
Passcode] in the [Features]
menu.
2. Touch [Keyboard], and then use
the screen keyboard or the
numeric keypad on the control
panel to enter a new System Administrator passcode.
3. Select [Close] to close the keyboard screen.
4. Repeat steps 2 and 3, to enter the same System Administrator passcode.
5. Select [Save].
Authentication
This section describes the settings related to user authentication.
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Authentication/SecuritySettings
1. Select [Authentication] in the
[Group] menu.
Login Type
This screen allows you to select an authentication type.
NOTE: The available options vary depending on the machine configuration.
NOTE: When [Login to Local Accounts] is selected, authentication is carried out
based on the user information set for the Accounting feature.
1. Select [Login Type] in the
[Features] menu.
2. Select the required option.
3. Select [Save].
Access Control
This screen allows you to set whether to verify users when they access a target screen.
NOTE: The [Device Access] settings override the [Service Access] and [Feature
Access] settings. The [Service Access] settings override the [Feature Access]
settings.
1. Select [Access Control] in the
[Features] menu.
2. Select the required button, and
then change the settings as
necessary.
3. Select [Close].
Device Access
Specifies whether to limit access to
the following pathways.
• All Services Pathway - Verifies
users when they access a service
screen.
• Job Status Pathway - Verifies users when they access Job Status.
• Machine Status Pathway - Verifies users when they access Machine Status.
Service Access
Specifies whether to limit access to
each service.
Selecting [Unlocked] for a service
does not verify users upon accessing
the service. Selecting [Locked (Show
Icon)] verifies users, but shows the
service icon to unauthenticated users. [Locked (Hide Icon)] verifies users, and hides
the service icon to unauthenticated users.
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6 Setups
NOTE: The Locked/Unlocked status of a service is linked to the Disable/Enable status
of the service in the Auditron Mode of the Accounting feature. When [Unlocked] is
selected for the Copy service, for example, the Copy service is automatically set to
[Disable Accounting] in the Accounting feature.
Feature Access
Specifies whether to verify users
when they print or retrieve
documents stored in mailboxes. You
can select [Unlocked] or [Locked] for
each mailbox operation.
Create/View User Accounts
This feature is the same as [Create/View User Accounts] displayed under [Accounting].
Reset User Accounts
This feature is the same as [Reset User Accounts] displayed under [Accounting]. For
Create Authorization Groups
This feature allows you to create the authorization groups to be assigned to users. The
created groups will be selectable in [User Role] of [Create/View User Accounts]. Use
the following procedure to create groups.
The machine displays the DEFAULT
authorization group at the top of the
group list. Users registered on the
machine belong to this DEFAULT
group by default. If necessary, you
can also change the settings of this
DEFAULT group using the following procedure.
1. Select [Create Authorization Groups] in the [Features] menu.
2. Select a group from the list, and then select [Create/Delete].
3. Configure the required settings.
4. Select [Save].
Group Name
Allows you to enter a group name. The group name can be up to 32 characters long.
Restrict Recipient Selection Method
Specifies whether to permit the group members to specify recipients using the
keyboard screen and buttons on the control panel, when [Restrict Recipient Selection
Method] in [Common Service Settings] is set to [Only From Address Book].
Restrict User to Edit Address Book
Specifies whether to permit the group members to edit Address Book, when [Restrict
User to Edit Address Book] in [Common Service Settings] is set to [Yes].
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Authentication/SecuritySettings
Allow user to disable active settings
Specifies whether to permit the group members to disable the Watermark feature
during their user session, when [Allow User to Disable Active Settings] in
[Authentication/Security Settings] is set to [Enable Active Settings].
User Details Setup
This feature allows you to configure the settings for user ID authentication. The setting
items displayed on the screen depend on what authentication type you have selected
under [Login Type] in [Authentication].
1. Select [User Details Setup] in
the [Features] menu.
2. Configure the required settings.
3. Select [Save].
Alternative Name for User ID
Displays a keyboard screen. Enter an alternative name for the user ID, which is to be
displayed on the touch screen and in CentreWare Internet Services, and is to be printed
on reports. The name can be up to 15 characters long.
Mask User ID (***)
Specifies whether to display a user ID, or hide it with asterisks on a screen.
Failed Access Log
Displays the [Failed Access Log] screen. This feature allows you to specify the number
of authentication failures within a certain period before the attempt is logged as an
error.
1. Select [Failed Access Log] on
the [User Details Setup] screen.
2. Select [On] to enable the
feature.
• Failed Attempts - Enter the maximum number of authentication failures to be
allowed using the numeric keypad on the control panel.
Display Login Status
Specifies whether to display login status of the user on the upper-right corner of the
login screen. Select [Enabled] to display, or [Disabled] to hide login status.
Logout Confirmation Screen
Specifies whether to display a logout confirmation screen every time a user session is
to be ended using the <Log In/Out> button.
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6 Setups
User ID for Login
Specifies whether to make the user ID entry field case-sensitive on the login screen that
is displayed when a user ID is authenticated by a remote server.
NOTE: Once this setting is changed, all the registered information about users, as
well as the mailboxes and job flow sheets linked to the users, are deleted. Before the
deletion, a confirmation message is displayed.
Allow Guest User
Specifies whether to allow guest users to use the machine. When [On] is selected, set
[Guest Passcode].
NOTE: [Allow Guest User] is displayed when [Login to Remote Accounts] is selected
in [Login Type].
System Administrator Maximum Login Attempts
This feature allows you to deny access if the System Administrator ID, or a user ID that
has the System Administrator privileges is mistyped a specified number of times.
1. Select [System Administrator
Maximum Login Attempts] in the
[Features] menu.
2. Select the required option. If you
select [Limit Attempts], enter a
value into the [Login Attempts]
box using the arrow buttons.
3. Select [Save].
Passcode Policy
This feature allows you to configure passcode policy settings.
1. Select [Passcode Policy] in the
[Features] menu.
2. Select the required option, and
configure the settings.
3. Select [Close].
Passcode Entry from Control Panel
Specifies whether to prompt users to enter their passcode when they log in to the
control panel. Regardless of this setting, passcode entry is always required for Remote
Authentication.
Minimum Passcode Length
Specifies whether to set the minimum number of digits allowed for a passcode. If you
select [Set], enter a value in the range of 4 to 12.
Charge / Private Print Settings
This feature allows you to specify how to treat the print jobs that are received when the
machine is in the Authentication mode.
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Authentication/SecuritySettings
1. Select [Charge / Private Print
Settings] in the [Features] menu.
2. Change the required setting.
3. Select [Close].
Receive Control
Specifies the receive control for externally submitted jobs.
• According to Print Auditron - The receiving control depends on the setting made on
the machine. The options for [Job Login Success], [Job Login Failure], and [Job
without User ID] are displayed.
• Save in Private Charge Print - Saves jobs with incorrect User ID in Private Charge
Print. The [Job without User ID] option is available for printing the job. When [Save
in Private Charge Print] is selected, a user ID must be 24 bytes or less. If the
specified user ID on the print driver exceeds 24 bytes, the jobs will be cancelled
without being saved.
• Save in Charge Print - Saves jobs in Charge Print. No other option is available.
Unwanted jobs should be discarded on a regular basis.
• Job Login Success - Available only when [According to Print Auditron] is selected.
Specifies how to treat the print jobs with a user ID or passcode authentication
success. Select from [Print Job] and [Save in Private Charge Print].
• Job Login Failure - Available only when [According to Print Auditron] is selected.
Specifies how to treat the print jobs with a user ID or passcode authentication failure.
Select from [Save in Charge Print] and [Delete Job].
• Job without User ID - Specifies how to treat the jobs without a user ID (such as e-
mail print jobs). Select from [Print Job], [Save in Charge Print] and [Delete Job].
Allow User to Disable Active Settings
This feature allows authorized users to temporarily disable the Watermark feature if it
has been enabled by the System Administrator to be applied to all jobs.
If [Disable Active Settings] is selected, the setting automatically returns to [Enable
Active Settings] when the logged-in user is logged out.
NOTE: If this setting is set to [Disable Active Settings] while a job is in progress, the
setting is not effective for the job.
1. Select [Allow User to Disable
Active Settings] in the [Group]
menu.
2. Select the required option.
3. Select [Save].
Job Status Default
This section describes the settings related to Job Status.
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6 Setups
1. Select [Job Status Default] in the
[Group] menu.
Active Jobs View
This feature allows you to hide the details of active jobs from general users, on the
[Active Jobs] screen in Job Status.
1. Select [Active Jobs View] in the
[Features] menu.
2. Select the required option.
3. Select [Save].
Hide Job Details
Select [No] to display, or [Yes] to hide the details of active jobs.
Completed Jobs View
This feature allows you to select
whether to permit unauthenticated
users or non-job owners to view the
completed jobs executed by other
users, on the [Completed Jobs]
screen in Job Status.
1. Select [Completed Jobs View] in the [Features] menu.
2. Select the required options.
3. Select [Save].
Access To:
Displayed when [Require Login to View Jobs] is selected. Select [All Jobs] to allow
every user to view all completed jobs, or [Jobs Run by Login User Only] to view only
the completed jobs executed by the logged-in user.
Hide Job Details
Displayed when [Allow Viewing at All Times] or [Required Login to View Jobs] is
selected. Select [No] to display, or [Yes] to hide the details of completed jobs.
Overwrite Hard Disk
In order to protect data stored on the hard disk from unauthorized retrieval, you can set
the overwrite conditions to apply to data stored on the hard disk.
NOTE: When the Audit Log feature is enabled, the start and end times of every
overwriting process are recorded.
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Authentication/SecuritySettings
1. Select [Overwrite Hard Disk] in
the [Group] menu.
Number of Overwrites
Specifies whether to enable overwriting the hard disk. You can select the number of
overwrite passes from one time or three times. When [1 Overwrite] is selected, “0” is
written to the disk area. When [3 Overwrites] is selected, overwriting is carried out with
the method recommended by the National Security Agency (NSA). [3 Overwrites]
ensures higher security than [1 Overwrite]. The setting also overwrites temporarily
saved data such as copy documents.
Scheduled Image Overwrite
Specifies how often and when to overwrite data on the hard disk. At the specified time,
overwriting starts and all jobs in progress, including a fax being received, are canceled.
The machine will reboot after the overwriting process.
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6 Setups
148
7 CentreWare Internet Services
The CentreWare Internet Services program uses the embedded web user interface
which enables communication between a networked computer and the machine via
HTTP. CentreWare Internet Services can be used to check the machine status and the
status of each job, and to change the machine configuration.
This chapter explains how to enable and use CentreWare Internet Services for the
machine. The following information is provided:
Information Checklist
Before enabling the CentreWare Internet Services feature, make sure that the following
items are available or have been performed.
Item
By
Customer
An existing operational computer with TCP/IP Internet or intranet
accessibility is required. These procedures are not intended to install
the TCP/IP stack itself.
Obtain and record the following information:
• A Unique IP Address
Customer
• Gateway Address
• Subnet Mask (for IPv4) / Prefix (for IPv6)
Test the machine to make sure that it is fully installed and functioning Customer
correctly.
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CentreWare Internet Services Environments
CentreWare Internet Services uses the embedded HTTP Server that resides in the
machine. This allows communication with the machine through a web browser with
access to the Internet or an intranet. By entering the IP Address of the machine as the
URL (Universal Resource Locator) in the browser, direct access to the machine
becomes available.
CentreWare Internet Services allows you to make not only the same basic settings as
from the control panel, but also more specialized settings for the machine.
User ID and Passcode
Many of the features available within Internet Services will require the System
Administrator login ID and passcode. The default user ID is "11111" and the default
passcode is "x-admin". This ID and passcode can be changed by the System
Administrator. A user will only be prompted for the System Administrator login ID and
passcode once in a single browser session.
System Configuration
To use CentreWare Internet Services, you need to enable TCP/IP on the machine.
CentreWare Internet Services Installation
This section describes the settings required to use CentreWare Internet Services.
Installation Procedure
There are two stages required to enable CentreWare Internet Services.
Network Communication Setup
This requires the machine to be set up for CentreWare Internet Services.
Test Access
To make sure that CentreWare Internet Services has been set up correctly, you should
access CentreWare Internet Services.
Network Communication Setup
Initially, boot the CentreWare Internet Services port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
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CentreWare Internet Services Installation
6. Select [Port Settings] in the [Features] menu.
7. Select [Internet Services] and [Change Settings].
8. Select [Port Status] and [Change Settings].
9. Select [Enabled] and [Save].
Set the port number for CentreWare Internet Services, if required.
10. At the [Internet Services] screen, select [Internet Services Port Number] and
[Change Settings].
11. Use the keypad to enter the port number, and select [Save].
Next, establish TCP/IP.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 2
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
5. Select [IPv4 - IP Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 2
3. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
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7 CentreWare Internet Services
If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10.
4. Select [Manually Configured IPv6 Address], and then [Change Settings].
5. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
6. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
7. Enter an IP address prefix, and then select [Save].
8. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
9. Using the same method as in step 5, enter a gateway address.
10. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
11. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
Test Access
Follow the steps below to access CentreWare Internet Services.
1. At a client computer on the network, launch a web browser.
2. In the URL field, enter “http://” followed by the Internet address of the machine.
Then press the <Enter> key on the keyboard.
If you use the domain name to specify the machine, use the following format.
http://myhost.example.com
If you use the IP address to specify the machine, use one of the following formats
depending on your machine configuration. The IPv6 format is supported on
Windows Vista only. An IPv6 address needs to be enclosed in square brackets.
IPv4:
IPv6:
http://xxx.xxx.xxx.xxx
http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]
NOTE: If you have changed the port number from the default port number “80”,
append the number to the Internet address as follows. In the following examples, the
port number is 8080.
Domain name :
IPv4:
http://myhost.example.com:8080
http://xxx.xxx.xxx.xxx:8080
IPv6:
http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080
3. Verify that the home page of CentreWare Internet Services is displayed.
The CentreWare Internet Services installation process is now completed.
NOTE: If the Accounting feature is enabled, you may be required to enter a user ID
and passcode (if one is set up).
NOTE: When your access to CentreWare Internet Services is encrypted, enter
“https://” followed by the Internet address, instead of “http://”.
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Selecting Transport Protocols
Selecting Transport Protocols
When using the NetWare, SMB, or SNMP port, change the transport protocol if
required.
• NetWare: IPX/SPX, TCP/IP
• SMB: NetBEUI, TCP/IP
• SNMP: UDP, IPX
1. On the CentreWare Internet Services home page for the machine, select the
[Properties] tab.
2. In the [Properties] frame, select [Port Status].
3. Select the required transport protocol.
NetWare: IPX/SPX, TCP/IP
SMB: NetBEUI, TCP/IP
SNMP: UDP, IPX
4. Select [Apply].
Screen Layout
The CentreWare Internet Services home
page contains four panels without visible
boundaries. You can change the left and right
panel sizes by dragging the boundary
between them.
Header Panel
Menu
Panel
Main Panel
Header Panel
Displays the header for all pages. The header
includes the CentreWare Internet Services
logo and the model of the machine. The
header for the WorkCentre 5225A/5230A also
Logo
Panel
includes a user mode icon, and the name or type of a logged-in user. Just under this
panel on most pages is the tab bar which corresponds to the five functions or page
buttons. These are [Status], [Jobs], [Print], [Scan], [Properties], and [Support]. You can
navigate through the pages when you click the text on each tab.
Logo Panel
Displays the company logo.
Menu Panel
Displays a navigation tree, listing the items available within each category, with the
currently displayed item highlighted.
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7 CentreWare Internet Services
Main Panel
Displays information and settings for an item selected on the Menu Panel.
For more information about each function, refer to the following:
Services
The services supported by CentreWare Internet Services are subdivided into the
following categories. The category is selected on the tab bar in the header panel.
Category Name
Services
Status
Jobs
• General
• Trays
• Consumables
• Active Jobs
• Job History List
• Error History
Print
• Job Submission
Scan
• Job Templates
• Mailbox
• Job Flow Sheets
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Services
Category Name
Properties
Services
• Configuration Overview
• Description
• General Setup
- Configuration
- Job Management
- Paper Tray Attributes
- Paper Settings
- Power Saver/Energy Server Settings
- Stored Document Settings
- Memory Settings
- Internet Services Settings
- Pool Server Settings
- Cloning
- Alert Notification
- Billing & Counters
- SMart eSolutions
• Connectivity
- Port Settings
- Physical Connections
- Protocols
• Services
- Printing
- E-mail
- Internet Fax
- Fax
- Network Scanning
- Scan to Home
- Machine Software
- Xerox Services
- Custom Services
• Accounting
- Xerox Standard Accounting
- Accounting Configuration
- Accounting Login Screen Settings
• Security
- Authentication Configuration
- User Details Setup
- Create Authorization Groups
- Remote Authentication Servers
- IP Filtering
- Unbounded Port (WorkCentre 5225A/5230A)
- Audit Log
- Machine Digital Certificate Management
- IPSec
- Certificate Management
- 802.1x
- SSL/TLS Settings
- S/MIME Settings
- PDF/XPS Security Settings
- Watermark
- Job Status Default
- Scheduled Image Overwrite
- Service Representative Restricted Operation
(WorkCentre 5225A/5230A)
- System Administrator Settings
- Feature Enablement (WorkCentre 5225A/5230A)
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7 CentreWare Internet Services
Category Name
Services
Support
• System Administrator
• Xerox Support
Default User ID and Passcode
If the System Administration mode is enabled in CentreWare Internet Services settings,
you will be prompted to enter the System Administrator user ID and passcode when
some changes are made. The default user ID and passcode for the System
Administrator are “11111” and “x-admin”, respectively. This ID and passcode are the
default, and can be changed by the System Administrator.
Status
The [Status] tab allows you to check the status of the paper trays, output trays, and
consumables of the machine.
NOTE: The details displayed may differ from those shown on the machine’s touch
screen.
Follow the steps below to select features available on the [Status] tab.
1. Click [Status] on the Header Panel on the home page.
2. Click the required feature on the collapsible menu of the menu panel.
General
Trays
This page displays the machine information, IP address, and status. It also displays the
[Refresh] and [Reboot Machine] buttons. Click the [Refresh] button to display the latest
information.
This page displays the status of the paper tray and output tray.
Paper Supply
Trays
Lists the available paper trays: Tray 1, Tray 2, Tray 3 (optional), Tray 4 (optional), Tray
5 (Bypass), and Tray 6 (optional).
NOTE: The trays displayed depend on the machine configuration.
Status
Displays the status of each tray as [Ready], [Empty], [Not Available], or [Unknown].
NOTE: When the machine is in the Energy Saver mode, the status may be displayed
as [Unknown].
% Full
Displays the percentage of paper remaining in each tray in 25% increments.
156
Status
Paper Size
Displays the size of paper loaded in each tray.
Paper Color
Displays the color of paper loaded in each tray.
Paper Type
Displays the type of paper loaded in each tray.
Priority
Displays the priority set for each tray when Auto Tray Switching is selected. The highest
priority is number 1. The greater the number, the lower the priority.
Output Destination
Trays
Lists the available output trays.
NOTE: Trays displayed will depend on the configuration.
Status
Displays the status of each output tray.
NOTE: If the output tray becomes full, remove the stack from the output tray.
Consumables
The consumables menu displays the status of the toner cartridge, drum cartridge, and
other consumables. The status indicates when to replace each consumable.
Consumables
Toner Cartridge(s)
Displays the status of the toner cartridge as [OK], [Reorder], [Replace], or [Fault]. It also
displays the remaining toner in percentages.
NOTE: If [Replace] is displayed, replace the toner cartridge.
NOTE: Once a new toner cartridge is installed, a status will be displayed as [Ready].
SMart Kits
Drum Cartridge(s)
Displays the status of the drum cartridge as [OK], [Reorder], [Replace], or [Fault]. It also
displays the remaining drum life in percentages.
NOTE: If [Replace] is displayed, replace the drum cartridge.
Staple Cartridge
Displays the status of the staple cartridge as [OK], [Reorder], [Refill], or [Fault].
NOTE: If [Refill] is displayed, replace the staple cartridge.
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Jobs
The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on
this tab.
NOTE: The details displayed may differ from those shown on the machine’s touch
screen.
Follow the steps below to select the features available on the [Jobs] tab:
1. Click [Jobs] on the Header Panel of the home page.
2. On the collapsible menu of the Menu Panel, click [Active Jobs] to view the list of
active jobs, click [Job History List] and then [Job History] or [Job History - Group
Parent Jobs] to view the list of completed jobs or group parent jobs, or click [Error
History] to view the list of errors.
Active Jobs
This page displays the list of active jobs being processed.
Job Name
Displays the name of a job.
Owner
Displays the name of the client (user) that has sent the job.
Status
Displays the status of the job.
Type
Displays the type of job.
Quantity
Displays the number of sets that have been processed.
Job History List
Job History
This page displays a list of completed jobs.
Job Name
Displays the name of a job.
Owner
Displays the name of the client (user) who sent the job.
Status
Displays the status of the job. The status includes [Completed], [Error], [Deleted],
[Shutdown], [Cancelled], [Aborted], and [Unknown].
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Jobs
Type
Displays the type of job.
Page Count
Displays the number of pages printed (printed jobs only).
Output Destination
Displays the output destination, address, document receipt number, or name of the
recipient server or file. If the output destination is unknown or not specified, “-” is
displayed.
Host Interface
Displays the name of the host that has sent the job. If the host interface is unknown or
not specified, “-” is displayed.
Time Completed
Displays the date and time the job was completed.
Job History - Group Parent Jobs
This page displays a list of completed group parent jobs.
Job Name
Displays the name of a group parent job.
Owner
Displays the name of the client (user) who sent the group parent job.
Status
Displays the status of the group parent job. The status includes [Completed], [Error],
[Deleted], [Shutdown], [Cancelled], [Aborted], and [Unknown].
Type
Displays the type of group parent job.
Page Count
Displays the number of pages printed (printed jobs only).
Output Destination
Displays the output destination, address, document receipt number, or name of the
recipient server or file. If the output destination is unknown or not specified, “-” is
displayed.
Host Interface
Displays the name of the host that has sent the group parent job. If the host interface
is unknown or not specified, “-” is displayed.
Time Completed
Displays the date and time the group parent job was completed.
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7 CentreWare Internet Services
Show Child Jobs
Displays the [Job History - Child Jobs] screen, where you can view the child jobs of a
selected job.
Error History
This page displays a list of errors that have occurred.
Date & Time
Displays the date and time an error occurred.
Error Code
Displays the error code of the error.
Print
The [Print] tab allows you to specify printing and paper parameters, enter accounting
information, and select the delivery method for your print job.
Follow the steps below to select the features available on the [Print] tab.
1. Click [Print] on the Header Panel of the home page.
The [Job Submission] page is displayed.
2. Set the required options.
Job Submission
Allows you to print documents stored in your computer. Specify the following settings,
and click [Start] to submit the job.
Feature
Description
Printing
Quantity
Enter the number of sets to print within the range of 1 to
999.
Collated
Specify whether or not to collate the output.
2 Sided Printing Specify whether to print 1-sided or 2-sided (flip on long
edge or flip on short edge).
Staple
Allows you to specify the staple position and the number
of places to staple.
NOTE: This option is displayed when a finisher is installed
on the machine.
Hole Punch
Allows you to specify the hole-punch position and the
number of holes to punch.
NOTE: This option is displayed when the Office Finisher
LX is installed on the machine.
Output
Allows you to select an output tray.
Destination
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Print
Feature
Paper Supply
Description
Paper
Allows you to select a paper tray.
Paper Size
Allows you to select the output paper size.
Allows you to select the type of paper to be used.
Paper Type
Immediate Print
Sample Set
Delivery
Allows you to send a file directly to the machine to print.
Allows you to print one set of a document prior to printing
the whole quantity.
User ID
Enter the user ID for the Sample Set feature with up to 32
characters.
Delayed Print
Secure Print
Allows you to print documents at the specified time within
24 hours.
Hour
Specify the hour value.
Minute
Specify the minute value.
Allows you to print or delete passcode-protected stored
documents.
User ID
Enter the user ID using up to 32 characters.
Enter Passcode
Enter the passcode for the user ID. The passcode can be
up to 12 digits.
Retype Passcode
Re-enter the passcode for verification.
Accounting Account Type
Account ID
Specify the account type to be used.
NOTE: This item is displayed only when Xerox Standard
Accounting is enabled.
Specify the account type of Xerox Standard Accounting,
and enter the group account ID with up to 48 characters.
NOTE: This item is displayed only when Local
Accounting, Xerox Standard Accounting, or Network
Accounting is enabled. When Network Accounting is
enabled, the item is displayed when [Customize User
Prompts] is [Display User ID & Account ID Prompts] or
[Display Account ID Prompt Only].
File Name
Allows you to specify the file to print. Clicking [Browse]
opens the [Choose File] dialog box where you can select
the file to print. You can print only files with the following
extensions: .pdf, .tif, .jpeg, .pcl, .prn, .ps, and .txt.
Submit Job
Click this button to print the file.
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Scan
This page allows you to create, modify, or delete job templates for Network Scanning
jobs, and configure mailbox and job flow sheet settings.
1. Click [Scan] on the Header Panel of the home page.
2. On the collapsible menu of the Menu Panel, click [Job Template], [Mailbox] or [Job
Flow Sheets].
Job Templates
This page allows you to view the list of job templates registered in the machine, create
new templates, or modify the existing templates for the Network Scanning feature. Job
templates can be created with different settings by selecting features such as
resolution and file format. Up to 250 templates can be stored on the hard disk of the
machine.
If you apply any template to a scan job, retrieve the job template first on the machine.
To create or change job templates from this screen, follow the steps below.
1. Click the [Scan] tab on the Header Panel of the CentreWare Internet Services
home page.
2. Select [Job Templates].
The [New Distribution Template] page is displayed.
3. To add a new job template, enter information for the template in [Template Name],
[Description (Optional)], and [Owner (Optional)], and click the [Add] button.
To edit an existing job template, select the name of the template from the
[Templates] list in the Menu Panel.
The [Distribution] page is displayed.
4. Perform the necessary operations.
NOTE: When creating a new template, you cannot assign a template name that is
already used by a different template. If the same template name is used, an error
message will be displayed.
NOTE: To use the Network Scanning feature, make sure you also configure [Network
Scanning] in the [Properties] tab.
Templates
This list in the Menu Panel is displayed only when there are any job templates
registered on the machine, and displays the names of existing job templates. Clicking
[New Template] displays the [New Distribution Template] page where you can create
a new job template. Clicking the name of an existing job template displays the
[Distribution] page where you can edit the scan options and filing destination of the
existing job template.
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Scan
New Distribution Template
The following table shows the information fields on the [New Distribution Template]
page.
Feature
Description
General
Template Name Enter the name of a new job template.
Information
Description
(Optional)
Enter the description of the new job template. This setting
is optional.
Owner
(Optional)
Enter the owner of the new job template. This setting is
optional.
Add
Displays the [Distribution] page where you can set up the
scan options and filing destination for the new job
template.
Distribution
The following table shows the information fields on the [Distribution] page.
Feature
Description
Description
Displays the description of the job template. Click this link
to edit the description.
Owner
Displays the owner of the job template. Click this link to
edit the owner.
Delete
Copy
Deletes the job template.
Makes a copy of the job template.
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Feature
Description
File
File
Displays the defined scan file repository.
Destination
Edit
Displays a page where you can set a new scan file
repository or edit an existing repository.
Filing Policy
Specify the filing policy for saving a new file when a file of
the same name already exists in the file repository.
• Rename New File – Adds a three-digit number from
001 to 999 to the name of the new file. File names
increment sequentially when additional documents of
the same name are scanned.
• Append to Existing File – Adds a newly scanned file to
the existing file.
• Overwrite Existing File – Overwrites the previously
scanned file with the new file.
• Do not Save – Does not save the new file if a file with
the same name already exists.
• Add Date to Name – Adds the current date to the name
of the new file.
File Destination
Select the desired file repository from the list of file
repositories set in [Properties] > [Network Scanning] >
[File Repository Setup].
Protocol
Displays the filing protocol set in [Properties] > [Network
Scanning] > [File Repository Setup].
Host Name/IP Address & Port
Displays the host name/IP address and port number of
the filing protocol set in [Properties] > [Network Scanning]
> [File Repository Setup].
Document Path
Displays the path to the file repository set in [Properties]
> [Network Scanning] > [File Repository Setup].
Login Name
Displays the login name set in [Properties] > [Network
Scanning] > [File Repository Setup].
Document
Management Field Label,
Field Name,
Displays the meta data attributes for the job template.
This setting is optional.
Fields
Default Value
(Optional)
Add
Displays the [Add Document Management Field] page
where you can add field names, labels, and default
values, and specify whether the fields are editable or not.
Edit
Select an existing field and click this button to make
changes to the field.
Delete
Select an existing field and click this button to delete the
field.
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Scan
Feature
Description
Network
ColorScanning Displays the color mode.
Scanning
(WorkCentre
5225A/5230A)
2 Sided
Scanning
Displays whether to scan 1-sided or 2-sided.
Displays the original type setting.
Original Type
Edit
Displays a page where you can edit the [Network
Scanning] settings.
NOTE: Some of the following options may not be
available depending on other settings.
Color Scanning (WorkCentre 5225A/5230A)
Allows you to specify whether to scan in color, grayscale,
or black and white, or have the color mode automatically
detected by the machine.
• Auto Detect
• Color
• Black & White
• Grayscale
2 Sided Scanning
Allows you to specify whether to scan only one side or
both sides of your document. Select [2 Sided, Rotate
Side 2] when the images on both sides of your document
are in opposite directions.
• 1 Sided
• 2 Sided
• 2 Sided, Rotate Side 2
Original Type
Allows you to scan at optimum image quality by selecting
the type of the original document.
• Photo & Text
• Photo
• Text
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Feature
Description
Advanced
Settings
Lighten/Darken Displays the scan density setting.
(WorkCentre
5222/5225/
5230)
Image Options Displays the scan density and sharpness settings.
(WorkCentre
5225A/5230A)
Background
Suppression
(WorkCentre
5222/5225/
5230)
Displays whether to suppress background colors when
scanning.
Image
Displays the contrast level and whether to suppress
background colors when scanning.
Enhancement
(WorkCentre
5225A/5230A)
Resolution
Displays the scan resolution setting.
Quality/File
Size
Displays the ratio of data compression for color and
grayscale scanned images.
(WorkCentre
5225A/5230A)
Edit
Displays a page where you can edit the [Advanced
Settings] settings. Some of the following options may not
be available depending on other settings.
Image Options
• Lighten/Darken - Allows you to adjust the density in
seven levels from [Lighten +3] to [Darken +3].
• Sharpness (WorkCentre 5225A/5230A) - Allows you to
adjust the density in five levels from [Soften +2] to
[Sharpen +2].
Image Enhancement
• Contrast (WorkCentre 5225A/5230A) - Allows you to
adjust the contrast in five levels from [Less Contrast -2]
and [More Contrast +2].
• Background Suppression - Allows you to suppress
background colors or image bleed-through when
scanning.
Resolution
Allows you to specify the scan resolution.
• 200 x 200 dpi
• 300 x 300 dpi
• 400 x 400 dpi
• 600 x 600 dpi
Quality / File Size (WorkCentre 5225A/5230A)
Allows you to set the scan quality and file size.
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Scan
Feature
Original
Description
Layout
Displays the original orientation setting.
Adjustment
Orientation
Original Size
Displays the original paper size setting.
Displays the scan ratio setting.
Reduce/
Enlarge
Output Size
Edge Erase
Edit
Displays the output paper size setting.
Displays the top/bottom or left/right edge erase setting.
Displays a page where you can edit the [Layout
Adjustment] settings.
NOTE: Some of the following options may not be
available depending on other settings.
Original Orientation
Allows you to specify the orientation of originals.
• Upright Images
• Sideways Images (Top to Left)
Original Size
Allows you to specify the size of originals.
• Auto Detect
• Manual Size Input
• Mixed Sized Originals
Reduce/Enlarge
Allows you to specify a reduction/enlargement ratio.
• Auto %
• Preset %
• Calculator %
Output Size
Allows you to specify the output scan size.
• Auto Detect
Edge Erase
Allows you to erase unwanted marks from each edge of
scanned documents.
• Top Edge/Bottom Edge
• Left Edge/Right Edge
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Feature
Description
Displays the document name.
Filing
Options
Document
Name
Document
Format
Displays the file format to use when saving scanned data.
Edit
Displays the page where you can edit the [Filing Options]
settings.
NOTE: Some of the following options may not be
available depending on other settings.
Document Name
Enter the document name.
Document Format
Allows you to specify the file format to use when saving
scanned data. The following options are available.
WorkCentre 5225A/5230A:
• TIFF - File for Each Page
• mTIFF - One or More Images per File
• PDF Images - One or More Images per File
• PDF/A images - One or More Images per File
• XPS images - One or More Images per File
Searchable Text - Select [Image Only] to create image
data, or [Searchable] to create searchable text data.
• Image Only
• Searchable
Language to Identify - Select a language to create
searchable text.
WorkCentre 5222/5225/5230:
• PDF Images - One or More Images per File
• TIFF - File for Each Page
• mTIFF - One or More Images per File
• XPS - One or More Images per File
NOTE: For a description of each option, refer to the
Scan/E-mail chapter in the User Guide.
Report
options
Confirmation
Sheet
Displays whether generation of confirmation sheets is
enabled or disabled.
Job Log
Displays whether generation of job logs is enabled or
disabled.
Edit
Displays the page where you can edit the [Report
options] settings. Select whether or not to generate
confirmation sheets and/or job logs.
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Scan
Feature
Optimized for
Description
Network
Scanning
Image
Displays the page where you can select whether or not to
create a linearized PDF file, which displays the first page
Fast Web
Viewing (PDF & of the file on a user's web browser before the entire file is
Settings
PDF/A)
downloaded from a web server.
(WorkCentre
5225A/5230A)
Searchable
Text
Displays whether to create searchable text, and the
language for the text.
Text
Displays whether to compress text.
Compression
(PDF & PDF/A
only)
Edit
Displays the page where you can edit the network
scanning image settings.
Fast Web Viewing Options
Select whether to create a linearized PDF file.
• None
• Linearized PDF
Searchable XPS PDF & PDF/A Defaults
Searchable Text - Select [Image Only] to create image
data, or [Searchable] to create searchable text data.
• Image Only
• Searchable
Language to Identify - Select a language to create
searchable text.
Text Compression (PDF & PDF/A only) - Select whether
to compress text.
• Disabled
• Enabled (Flate Compression)
Compression Edit
Capability
Click this button to newly configure or edit the file
compression capability settings. Select whether to enable
or disable the following compression formats. You can
enable multiple compression formats at once.
The default is [CCITT Group 4 (G4 MMR)].
Compression Capability
• CCITT Group 4 (G4 MMR)
• JBIG2:
- Arithmetic Encoded
- Huffman Encoded
• Multi-Mask Mixed Raster Content (MRC) (WorkCentre
5225A/5230A)
MRC Compression Capability (WorkCentre
5225A/5230A)
The following options are available when [Multi-Mask
Mixed Raster Content (MRC)] is enabled.
• Text Compression:
- CCITT Group 4 (G4 MMR)
• JBIG2:
- Arithmetic Encoded
- Huffman Encoded
• Image Compression:
- JPEG
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Mailbox
This page allows you to create and edit mailboxes.
Mailbox icons
Clicking the icon of a registered mailbox displays the [Mailbox Document List] page for
that mailbox.
Mailbox Number
Displays the mailbox numbers. Clicking the number of a registered mailbox displays the
[Mailbox Document List] page for that mailbox.
Mailbox Name
Displays the names of mailboxes. Clicking the name of a registered mailbox displays
the [Mailbox Document List] page for that mailbox.
Number of Documents in this Mailbox
Displays the number of documents stored in each mailbox.
Document List
Displays the [Mailbox Document List] page where you can set the document
processing settings for the selected mailbox.
Delete
Deletes the selected mailbox.
Edit
Displays the [Edit Mailbox] page, which allows you to edit the selected mailbox.
Create
Displays the [Mailbox Setup] page, which allows you to create the selected mailbox.
Mailbox Document List
The following table shows the information fields on the [Mailbox Document List] page.
Mailbox Number
Mailbox Name
Displays the number of the selected mailbox.
Displays the name of the selected mailbox.
Document Number
Displays the numbers of the documents stored in the
mailbox.
Document Name
Date & Time
Compression Format
Page Count
Displays the names of the documents.
Displays the dates on which the documents were stored.
Displays the compression formats of the documents.
Displays the page counts of the documents.
Displays the job types of the documents.
Type
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Scan
Accounting Account Type
Account ID
Specify the account type to be used.
NOTE: This item is displayed only when Xerox Standard
Accounting is enabled.
Specify the account type of Xerox Standard Accounting,
and enter the group account ID with up to 48 characters.
NOTE: This item is displayed only when Local
Accounting, Xerox Standard Accounting, or Network
Accounting is enabled. When Network Accounting is
enabled, the item is displayed when [Customize User
Prompts] is [Display User ID & Account ID Prompts] or
[Display Account ID Prompt Only].
Retrieve
Retrieve Page
Page Number
Select whether or not to retrieve one page of the
selected document.
Enter the number of the page to be retrieved.
Retrieving
Format
Specify the file format to be used when retrieving the
page.
Retrieve
Select this button to retrieve the selected document.
Print
Document
Paper Supply
Select the paper tray to be used to print the selected
document.
Output
Select the output tray.
Destination
Quantity
Select the number of copies to print.
2 Sided Printing Select whether to print only on one side or both sides of
the paper.
Staple
Select the staple position and number of places to
staple.
Hole Punch
Batch Print
Select the hole-punch position and the number of holes
to punch.
Select whether or not to batch print the selected
documents.
Print Document Select this button to print the selected document(s).
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Edit Mailbox
The following table shows the information fields on the [Edit Mailbox] page.
Mailbox
Mailbox Number
Mailbox Name
Displays the number of the selected mailbox.
Allows you to edit the name of the selected mailbox.
Mailbox Passcode Allows you to edit the passcode to the mailbox. The
passcode can be up to 20 characters long. The
passcode is optional; you can leave the text box blank.
Retype Passcode Re-type the passcode for verification.
Check Mailbox
Passcode
Allows you to select whether and when the passcode
for the mailbox is required.
Owner
Displays the owner of the mailbox. If the mailbox is a
shared mailbox, this shows “Shared”.
Linked Job Flow
Sheet
Displays the name of the job flow sheet linked to the
mailbox. This is only displayed when the mailbox has a
linked job flow sheet.
Auto Start Job
Flow Sheet
Allows you to enable or disable the linked job flow
sheet. This is only displayed when the mailbox has a
linked job flow sheet.
Delete Documents Allows you to set whether to automatically delete
after Print or
Retrieve
documents after they are printed or retrieved.
Delete Expired
Documents
Allows you to set whether to automatically delete
documents when they reach the specified expiration
dates.
Number of
Displays the number of documents stored in the
Documents in this mailbox.
Mailbox
Link Job
Flow Sheet
to this
Sheet Type
Sheet Order
Select the type of sheets to be displayed in the [Job
Flow Sheet List] page.
Select the display order of job flow sheets to be
displayed in the [Job Flow Sheet List] page.
Mailbox
Display Job Flow Displays the [Job Flow Sheet List] page where you can
Sheets List
link job flow sheets to the mailbox, and create, edit, or
delete job flow sheets.
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Scan
Mailbox Setup
The following table shows the information fields on the [Mailbox Setup] page.
Mailbox
Mailbox Number
Mailbox Name
Displays the number of the selected mailbox.
Allows you to enter the name of the mailbox.
Mailbox Passcode Allows you to enter the passcode to the mailbox. The
password can be up to 20 characters long. The
password is optional; you can leave the text box
blank.
Retype Passcode
Re-type the passcode for verification.
Check Mailbox
Passcode
Allows you to select whether and when the passcode
for the mailbox is required.
Delete Documents Allows you to set whether to automatically delete
after Print or
Retrieve
documents after they are printed or retrieved.
Delete Expired
Documents
Allows you to set whether to automatically delete
documents when they reach the specified expiration
dates.
Job Flow Sheets
This page allows you to create, edit, or view job flow sheets.
Sheet Type
Select the type of job flow sheets to be displayed in the Job Flow Sheets List. The
[Personal] option is available only when the Accounting feature is enabled.
User Name
When [Personal] is selected for [Sheet Type], select the user name of the job flow
sheets to be displayed. This is displayed only when the Accounting feature is enabled.
Sheet Order
Specify the display order of job flow sheets.
Display Job Flow Sheets List
Displays the [Job Flow Sheets List] page.
Job Flow Sheets List
The following table shows the information fields on the [Job Flow Sheets List] page.
Delete
Deletes the selected job flow sheet.
Displays the type of the job flow sheet.
Sheet Type
Job Flow Sheet Name Displays the name of the job flow sheet.
Last updated Displays the date and time when the job flow sheet was last
updated.
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Edit Job Flow Sheet
Displays the [Job Flow Sheets Common Attributes] page where
you can edit the selected job flow sheet.
NOTE: This button becomes active only when logged in as the
System Administrator.
Create Job Flow
Sheet
Displays the [Job Flow Sheets Common Attributes] page where
you can create a new job flow sheet.
NOTE: This button becomes active only when logged in as the
System Administrator.
Job Flow Sheets Common Attributes
The following table shows the information fields on the [Job Flow Sheets Common
Attributes] page.
Job Flow Sheet Name
Description
Enter or change the name of the selected job flow sheet.
Enter or change the description of the job flow sheet.
Displays the type of command set for the job flow sheet.
Displays the number of destinations defined in the job flow sheet.
Job Flow
Total Destinations
Sheet Type
Displays the access type ([Personal] or [Shared]) of the job flow
sheet. This item is displayed only when the Authentication feature
is enabled.
Keyword
Enter a keyword to be used when searching the job flow sheet.
The keyword can be up to 12 characters.
Edit Job Edit
Select a command to assign to the job flow sheet from [Print],
Flow
Sheet
Destination [Send as Fax], [Send as Internet Fax], [Send as E-mail], [FTP
Transfer], or [SMB Transfer]. Then click the [Edit Job Flow Sheet]
button to display a page where you can configure the selected job
flow sheet command.
Print
The following table shows the information fields on the [Print] page.
Job Flow Sheet Name
Paper Supply
Output Destination
Quantity
Displays the name of the job flow sheet.
Select the paper tray for the job flow sheet.
Select the output paper tray.
Specify the number of printouts.
2 Sided Printing
Staple
Select 1 sided or 2 sided output.
Specify the staple position and the number of places to staple.
Hole Punch
Specify the hole-punch position and the number of holes to
punch.
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Scan
Send as Fax
The following table shows the information fields on the [Send as Fax] page.
Job Flow Sheet Name
Name
Displays the name of the job flow sheet.
Enter the recipient’s name.
Recipient Address
Line Type
Enter the recipient’s address.
Displays the line type: [Outside Line].
Starting Rate
Select the fax communication mode from [G3 Auto] and [Forced
4800 bps].
Mailbox Number
Enter the mailbox number.
Mailbox Passcode
Relay Broadcast
Print at Relay Station
Enter the mailbox passcode.
Select whether to enable relay broadcasting.
Select whether to enable printing at the relay station.
NOTE: This setting is valid only when the [Relay Broadcast]
check box is selected.
Relay Station
ID/Broadcast
Recipients
Enter the speed dial codes of the relay station and relay
broadcast destinations, separating each dial code with a comma.
The first dial code you enter will be the code for the relay station.
You can register up to 21 relay broadcast destinations.
The dial code for the relay station must be a number between 0
and 99.
Enter the dial codes for the relay broadcast destinations as
follows:
• When entering an individual code, enter it between 0 and 99.
• When entering all codes, enter “**”.
• When entering all codes between n0 to n9 (for example, 20 to
29), enter “n*”.
• When entering a group code, enter “#n” (for example, #1 when
entering the group code 1).
NOTE: When the [Relay Broadcast] check box is not selected,
this item becomes inactive and cannot be configured.
F Code
Enter the F code within 20 digits using numbers, # (number
signs), and * (asterisks).
Password (F Code
Communication)
Enter the password for the F code within 20 digits using numbers,
# (number signs), and * (asterisks).
Send as Internet Fax
The following table shows the information fields on the [Send as Internet Fax] page.
Job Flow Sheet Name Displays the name of the job flow sheet.
Recipient Name 1 - 10 Enter the name of the recipient using up to 36 characters. You can
enter the names of up to 10 recipients.
Recipient Address 1 - Enter the address of the recipient using up to 128 characters. You
10
can enter the addresses of up to 10 recipients.
Message
Enter the body message of the e-mail.
Internet Fax Profile
Select the TIFF profile of Internet Fax from [TIFF-S], [TIFF-F], and
[TIFF-J].
Header
Select the check box if adding the Internet Fax header at the top of
scanned images.
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Send as E-mail
The following table shows the information fields on the [Send as E-mail] page.
Job Flow Sheet Name Displays the name of the job flow sheet.
Recipient Name 1 - 10 Enter the names of the recipients within 36 characters. You can
enter the names of up to 10 recipients.
Recipient Address 1 - Enter the addresses of the recipients within 128 characters. You
10
can enter the addresses of up to 10 recipients.
Subject
File Format
Enter the subject of the e-mail.
Select the format of documents that will be attached to the e-mail.
WorkCentre 5225A/5230A:
• Auto Select (TIFF/JPEG)
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• PDF/A
• XPS
WorkCentre 5222/5225/5230:
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• XPS
NOTE: For a description of each option, refer to File Format under
the Scan/E-mail chapter in the User Guide.
FTP Transfer
The following table shows the information fields on the [FTP Transfer] page.
Job Flow Sheet Name Displays the name of the job flow sheet.
Name
Enter the recipient name with up to 36 characters.
Server Name
Enter the FTP server name or IP address of the transfer
destination.
Save in
Specify the directory in which to save documents.
Login Name
If the FTP server of the transfer destination requires user login, set
the login name of the server with up to 32 characters.
Password
If the FTP server of the transfer destination requires password
entry, set the password to the server with up to 32 characters.
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Scan
File Format
Select the file format to be used when saving scanned documents.
WorkCentre 5225A/5230A:
• Auto Select (TIFF/JPEG)
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• PDF/A
• XPS
WorkCentre 5222/5225/5230:
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• XPS
NOTE: For a description of each option, refer to File Format under
the Scan/E-mail chapter in the User Guide.
SMB Transfer
The following table shows the information fields on the [SMB Transfer] page.
Job Flow Sheet Name Displays the name of the job flow sheet.
Name
Enter the recipient name with up to 36 characters.
Server Name
Shared Name
Enter the server name or IP address of the transfer destination.
Enter the volume name of the destination in which documents will
be saved.
Save in
Specify the directory in which to save documents.
Login Name
If the server of the transfer destination requires user login, set the
login name to the server with up to 32 characters.
Password
If the server of the transfer destination requires password entry, set
the password to the server with up to 32 characters.
File Format
Select the file format to be used when saving scanned documents.
WorkCentre 5225A/5230A:
• Auto Select (TIFF/JPEG)
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• PDF/A
• XPS
WorkCentre 5222/5225/5230:
• mTIFF (Multiple Pages per File)
• TIFF (File for Each Page)
• PDF Images (Multiple Pages per File)
• Optimize PDF For Fast Web View
• XPS
NOTE: For a description of each option, refer to File Format under
the Scan/E-mail chapter in the User Guide.
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7 CentreWare Internet Services
Properties
This tab allows you to view and set the machine properties. These include the machine
details and configuration, the CentreWare Internet Services settings, the port settings,
protocol settings, emulation settings, and the memory settings. The items displayed will
depend on the model and configuration of the machine.
NOTE: Some settings with data entry use bytes as units of data volume. Each
character that you enter is one byte.
1. Click [Properties] on the Main Panel on the home page.
2. Select an item from the collapsible menu on the Menu Panel. To open each folder,
click “+” on its left side to expand and access the items beneath the folder.
3. To change settings, use the drop-down list box, text boxes, and check boxes on
the page.
The default settings in the drop-down list box are indicated with an asterisk (*).
4. After changes have been made, click [Apply].
• To cancel any changes you have made, click [Undo].
• To display the current machine settings, click [Refresh].
NOTE: Some settings will be available only after you restart CentreWare Internet
Services or after the machine is switched off and on.
178
Properties
Properties Features
The following table lists the items that can be set.
Some items may not be displayed depending on your machine configuration.
Feature
Setting items
Connectivity and Printing
Configuration Overview
Print Protocols – Clicking the [Settings] button displays
the [Connectivity and Printing] page, which displays
links to the following property settings pages. Some
items may not appear depending on your machine
configuration.
• EtherTalk – Clicking the [Configure] button displays
the [EtherTalk Compatible System] page. For details
• NetWare – Clicking the [Configure] button displays
the [NetWare] page. For details on the page, refer to
• TCP/IP – Clicking the [Configure] button displays the
[TCP/IP] page. For details on the page, refer to
• Microsoft Networking – Clicking the [Configure]
button displays the [Microsoft Networking] page. For
details on the page, refer to Microsoft Networking on
• LPD – Clicking the [Configure] button displays the
[LPD] page. For details on the page, refer to LPD on
• Port 9100 – Clicking the [Configure] button displays
the [Port 9100] page. For details on the page, refer
• HTTP – Clicking the [Configure] button displays the
[HTTP] page. For details on the page, refer to HTTP
Services
Clicking the [Settings] button for each service displays
a configuration page, which displays links to various
setting pages. Fill out the setting pages to set up each
service. To display the configuration page for the next
service, click the [Configure Next Service] button.
Some items may not appear depending on your
machine configuration.
E-mail Settings:
• SMTP Server – Clicking the [Configure] button
displays the [SMTP Server] page. For details on the
• LDAP Directory – Clicking the [Configure] button
displays the [LDAP Server] page. For details on the
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7 CentreWare Internet Services
Feature
Configuration Overview
Setting items
Services (continued)
• LDAP User Mappings – Clicking the [Configure]
button displays the [LDAP User Mappings] page.
For details on the page, refer to LDAP User
• LDAP Authentication – Clicking the [Configure]
button displays the [LDAP Authentication] page. For
details on the page, refer to LDAP Authentication on
• E-mail Settings – Clicking the [Configure] button
displays the [E-mail] page. For details on the page,
Network Scanning:
• File Repository Setup – Clicking the [Configure]
button displays the [File Repository Setup] page. For
details on the page, refer to File Repository Setup
• General Settings – Clicking the [Configure] button
displays the [General] page. For details on the page,
Fax Settings:
• Fax Settings – Clicking the [Configure] button
displays the [Fax Settings] page. For details on the
• Fax Repository Setup – Clicking the [Configure]
button displays the [Fax Repository Setup] page.
For details on the page, refer to Fax Repository
• General Settings – Clicking the [Configure] button
displays the [General] page. For details on the page,
Internet Fax Settings:
• SMTP Server – Clicking the [Configure] button
displays the [SMTP Server] page. For details on the
• POP3 Setup – Clicking the [Configure] button
displays the [POP3 Setup] page. For details on the
• LDAP Directory – Clicking the [Configure] button
displays the [LDAP Directory] page. For details on
• LDAP User Mappings – Clicking the [Configure]
button displays the [LDAP User Mappings] page.
For details on the page, refer to LDAP User
• Internet Fax Settings – Clicking the [Configure]
button displays the [Internet Fax] page. For details
180
Properties
Feature
Setting items
Description
Allows you to set and view information related to the
machine, such as the name and installation location of
the machine and the System Administrator’s e-mail
address.
Machine Model
Displays the model of your machine.
Serial Number
Displays the serial number of the machine.
Machine Name
Enter the name of the machine.
Location
Enter the location of the machine.
Contact Person
Enter the name of the System Administrator.
Administrator’s E-mail Address
Enter the e-mail address of the System Administrator.
Machine’s E-mail Address
Enter the e-mail address of the machine.
Comment
Enter a comment on the machine.
General Setup Configuration
Displays information such as the memory capacity,
available printer languages, and installed
hardware/software.
Memory
Displays the size of the installed memory, amount of
memory used for each port/protocol, and installed
printer languages.
Available PDL
Lists the printer languages used by the machine and
their versions.
Software
Displays the version of software (firmware) installed on
the machine.
Hard Disk
Lists the names, and total and free sizes of the
volumes on the hard disk.
Hardware
Lists the installed hardware components and their
status.
Job
Job Deletion
Management
Allows you to set whether to allow all users or only the
System Administrator to delete jobs.
Paper Tray
Attributes
Trays
Lists the paper trays installed.
Paper Type
Lists the paper type set for each tray.
Priority
Allows you to set the priority for specified paper trays.
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7 CentreWare Internet Services
Feature
Setting items
General Setup Paper Settings
Paper Type
Lists different paper types.
Paper Name
Enter the names for [Custom Paper 1] to [Custom
Paper 5].
Priority
Allows you to configure the priority settings for various
paper types when the auto tray is selected.
Power
Time to Low Power Mode
Saver/Energy
Saver Settings
Allows you to specify the time-out period before the
machine enters the Low Power Mode from user
operation.
Time to Sleep Mode
Allows you to specify the time-out period before the
machine enters the Sleep Mode from the Low Power
Mode.
Stored
Document
Settings
Minimum Passcode Length for Stored Jobs
Allows you to specify the minimum number of digits the
passcodes for the Secure Print jobs must contain.
Memory
Settings
Allows you to change the settings for the free space
available and the print page buffer size for USB,
EtherTalk, SMB, NetWare, LPD, IPP, Port9100, and
PostScript memory.
Free Space
Displays the free memory space.
Print Page Buffer
Displays the memory buffer size.
USB
Enter the print page buffer for the USB interface
between 64 KB and 1024 KB in 32 KB increments.
EtherTalk
Enter the print page buffer for the EtherTalk interface
between 1024 KB and 2048 KB in 32 KB increments.
SMB
Select the spool destination for the job.
• Spool to Memory – Enter a value between 512 KB
and 32 MB (32768 KB) in 256 KB increments.
• Spool to Hard Disk – The print page buffer text box
will be blank and the value cannot be updated.
• No Spooling – Enter a value between 64 KB and
1024 KB in 32 KB increments.
NetWare
Enter the print page buffer for NetWare between 64 KB
and 1024 KB in 32 KB increments.
182
Properties
Feature
Setting items
General Setup Memory
Settings
LPD
Allows you to select the spool destination for the job.
• Spool to Memory – Enter a value between 512 KB
and 32 MB (32768 KB) in 256 KB increments.
• Spool to Hard Disk – The print page buffer text box
will be blank and the value cannot be updated.
• No Spooling – Enter a value between 1024KB and
2048KB in 32 KB increments.
(continued)
IPP
Allows you to select the spool destination for the job.
• Spool to Hard Disk – The print page buffer text box
will be blank and the value cannot be updated.
• No Spooling – Enter a value between 64 KB and
1024 KB in 32 KB increments.
Port 9100
Enter the print page buffer for the Port9100 interface
between 64 KB and 1024 KB in 32 KB increments.
PostScript Memory
Enter the PostScript working memory between 16384
KB and 98304 KB in 256 KB increments.
Job Ticket Memory
Enter the job ticket working memory between 256 KB
and 8192 KB in 256 KB increments.
Internet
Services
Settings
Allows you to configure the settings for CentreWare
Internet Services.
Auto Refresh Interval
Enter a time in seconds when the contents of the
browser display will be refreshed automatically.
Pool Server
Settings
Allows you to set the pool server related information for
job flow services.
Pool Server
Select to enable the pool server.
Login Details from Device
Select whether or not to use the login details defined
by the machine.
User Name
Enter the user name to be used when accessing the
pool server with up to 64 characters.
Password
Enter the password for the user name with up to 32
characters.
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7 CentreWare Internet Services
Feature
General Setup Cloning
Setting items
This feature, provided by Xerox Standard Accounting,
saves the settings of selected features in a
configuration file, which can then be used to clone the
settings onto other machines. To install configuration
files to other machines, the machines must have the
same version of software as this machine.
Create Clone File
Allows you to select which settings will be cloned from
the following features. To select all the features, simply
click [Clone]. To customize a configuration file, select
only the desired features and click [Clone].
• Connectivity Settings
• E-mail
• Internet Fax
• Job Management
• Authentication
• Administration
• Fax
• Network Scanning Setup
• Network Scanning Templates
• Audit Log
View Feature Details
Displays the details of the features in [Create Clone
File]. Select the check boxes of the settings to be
cloned.
Hide Feature Details
Hides the details of the features in [Create Clone File].
Install Clone File
Click the [Browse] button to locate the configuration file
to install, and click the [Install] button to start the
installation. The [Browse] and [Install] buttons appear
only when [Hide Feature Details] is selected.
Alert
Notification
Setup E-mail Notification
Allows you to set up the automatic notification of the
machine status, including consumables status, parts
status, and paper tray status. This is displayed when
[E-mail Notification Service] under [Port Settings] is set
to [Enabled].
• Recipient’s E-mail Address – Enter the e-mail
addresses of the recipients of machine status e-
mails. You can specify up to three e-mail addresses.
• Send Notice – Allows you to enable or disable
sending regular notices to the specified recipients.
Mail Notice Status Settings:
• Mail Notice Status – Allows you to specify the type of
notification messages to send, including
consumables, paper jams, paper tray status, and
errors.
• Recipient 1 - 3 – Allows you to specify which
recipient will receive what notice.
184
Properties
Feature
Setting items
Notice Frequency Settings:
General Setup Alert
Notification
(continued)
• Notice Frequency – Allows you to select the
frequency for sending status e-mails.
• Notice Week Day – Allows you to select the day of
the week on which to send status e-mails.
• Notice Month Date – Allows you to select the date of
the month on which to send status e-mails.
• Notice Time – Allows you to specify the time to send
status e-mails.
• Next Notice Date – Displays the date on which the
next e-mail will be sent.
Billing Meter Read Alerts
Allows you to set up the automatic notification of the
machine’s billing meter status.
Recipient Group Addresses:
• Billing Administrator E-mail Addresses – Enter the e-
mail addresses of the recipients of Billing Meter
Read e-mails. You can specify up to five e-mail
addresses.
• Send Alert – Select whether the e-mail is sent when
billing meter reads are reported or if registration with
the Xerox Communication Server is cancelled.
Supplies Data Sent Alerts
Allows you to set up the automatic notification of the
machine’s supplies (consumables) status.
Recipient Group Addresses:
• Supplies Administrator E-mail Addresses – Enter
the e-mail addresses of the recipients of the
Supplies Data e-mails. You can specify up to five e-
mail addresses.
• Send Alert – Select whether an e-mail is sent if
registration with the Xerox Communication Server is
cancelled.
Billing &
Counters
Billing Information
Current Billing Information:
Provides the current readings of the machine counters.
• Serial Number – Identifies the machine’s serial
number.
• Billing Meter – Identifies the total number of
impressions.
Usage Counters
Usage Counters:
• Usage Counters – Provides the current readings for
the entire set of machine counters. It displays the
usage amounts for impressions, sheets, images
sent, and images received.
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7 CentreWare Internet Services
Feature
General Setup SMart
Setting items
Allows you to set up the SMart eSolutions feature,
which enables automatic billing meter reading and
machine supplies reporting.
eSolutions
Registration
Setup:
• 1. Enable Proxy Server – Displays the [Proxy Server
Settings] page. For details on the page, refer to
• 2. Register with Xerox Communication Server –
Displays the [Xerox Communication Server] page.
For details on the page, refer to Xerox
• 3. Setup E-mail Notification (Billing Meter Read
Alerts) – Displays the [Billing Meter Read Alerts]
page. For details on the page, refer to Billing Meter
• 4. Setup E-mail Notification (Supplies Data Sent
Alerts) – Displays the [Supplies Data Sent Alerts]
page. For details on the page, refer to Supplies Data
Status:
• Meter Assistant – Displays whether the Meter
Assistant feature is enabled.
• Supplies Assistant – Displays whether the Supplies
Assistant feature is enabled.
Meter Assistant
Last Billing Meter Read:
Displays the last billing meter read reported to the
Xerox Communication Server.
• Meter Assistant – Displays whether the Meter
Assistant feature is enabled.
• Date – Displays the date on which the last billing
meter read was reported.
• Time – Displays the time at which the last billing
meter read was reported.
• Billing Meter – Displays the type of the last billing
meter read.
• Count – Displays the value of the information
reported to the Xerox Communication Server.
Supplies Assistant
Last Supplies Data Sent:
Displays the last supplies data sent to the Xerox
Communication Server.
• Supplies Assistant – Displays whether the Supplies
Assistant feature is enabled.
• Date – Displays the date on which the last supplies
data was sent.
• Time – Displays the time at which the last supplies
data was sent.
• Component – Displays the consumable on which the
last supplies data was sent.
• Current Level – Displays the remaining life of the
consumable.
186
Properties
Feature
Connectivity Port Settings
Setting items
Allows you to select whether to enable or disable
different ports used on the machine.
USB
Select the check box to enable this port.
EtherTalk
Select the check box to enable this port.
NetWare
Select the check box to enable this port. You can also
configure the transport protocol to be used. To enable
the transport protocol, select [IPX/SPX] and/or
[TCP/IP].
SNMP
Select the check box to enable this port. You can also
configure the transport protocol to be used. To enable
the transport protocol, select [UDP] and/or [IPX].
SMB
Select the check box to enable this port. You can also
configure the transport protocol to be used. To enable
the transport protocol, select [TCP/IP] and/or
[NetBEUI].
LPD
Select the check box to enable this port.
Port 9100
Select the check box to enable this port.
Send E-mail
Select the check box to enable this port.
Receive E-mail
Select the check box to enable this port.
E-mail Notification Service
Select the check box to enable this port.
Internet Services
Select the check box to enable this port.
FTP Client
Select the check box to enable this port.
IPP
Select the check box to enable this port.
UPnP Discovery
Select the check box to enable this port.
WebDAV
Select the check box to enable this port.
Bonjour
Select the check box to enable this port.
WSD
Select the check box to enable this port.
SOAP
Select the check box to enable this port.
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7 CentreWare Internet Services
Feature
Setting items
Connectivity
Physical
Ethernet
Connections
Allows you to select the Ethernet transmission rate.
Rated Speed – You can select one of the following
options.
• Auto – Detects the Ethernet transmission rate
automatically.
• 10 Mbps Half-Duplex
• 10 Mbps Full-Duplex
• 100 Mbps Half-Duplex
• 100 Mbps Full-Duplex
MAC Address – Displays the MAC address of the
machine. This is a display-only item.
USB
Allows you to configure the USB port settings.
Auto Eject Time – Allows you to specify the time when
the paper will be automatically ejected from the
machine if no data are sent to the machine.
Adobe Communication Protocol – Only displayed when
PostScript is enabled. Select one of the following
options:
• Normal – Select this when the communication
protocol is in ASCII format.
• Binary – Select this when the communication
protocol is in binary format.
• TBCP – Select this to switch between the specific
control codes when the communication protocols
involve both ASCII and binary formats.
• RAW – Select this when the communication protocol
is in RAW format.
Protocols
EtherTalk
Allows you to configure the EtherTalk port settings.
This is only displayed when PostScript is enabled.
Protocol – Displays whether the protocol is enabled or
disabled.
Physical Connection – Displays “Ethernet”. This is a
display-only item.
Printer Name – Enter the EtherTalk printer name.
Printer Type – Displays the printer type.
Zone Name – Enter the EtherTalk zone name.
NetWare
Allows you to configure the NetWare settings.
General:
• Protocol – Displays whether the protocol is enabled
or disabled.
• Physical Connection – Displays “Ethernet”. This is a
display-only item.
• Network Address – Displays the network address in
xxxxxxxx:xxxxxxxxxxxx format.
• Filing Transport – Displays whether two transport
protocols, IPX/SPX and TCP/IP, are enabled or
disabled.
188
Properties
Feature
Connectivity Protocols
Setting items
NetWare (continued)
(continued)
• Frame Type – Select the frame type.
- Auto: Automatically configures the active frame
type.
- Ethernet II: Selects Ethernet frame type.
- Ethernet 802.3: Selects IEEE802.3 frame type.
- Ethernet 802.2: Selects IEEE802.3/IEEE802.2
frame type.
- Ethernet SNAP: Selects
IEEE802.3/IEEE802.2/SNAP frame type.
• Queue Poll Interval – Allows you to set the time
interval from when print data enters the print queue
until printing starts.
• Printer Server Name – Enter the printer server
(PServer) name.
• New Print Server Password – Enter the PServer
password.
• Retype New Print Server Password – Re-enter the
PServer password for verification.
• Active Mode – Select the Active Mode for the
machine when using NetWare.
- Directory: PServer Mode: Select this when using
the machine server mode in directory service.
- Bindery: PServer Mode: Select this when using the
machine server mode in bindery service.
• Number of searches – Enter the maximum number
of searches.
• TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is
available only when the optional PostScript kit is
installed. When the transmission data includes
binary or EPS data, disable this feature.
Service Advertising Protocol (SAP):
• Protocol – Displays “Enabled”. This is a display-only
item.
• SAP Frequency – Displays “60 seconds”. This is a
display-only item.
Bindery Settings:
• File Server Name – Enter the NetWare file server
name.
NetWare Directory Services (NDS):
• NDS Tree – Enter the NDS tree name.
• NDS Context – Enter the context name of the Print
Server Object. Up to 511 characters can be entered,
with the exception of + (plus sign), \ (backslash), and
~ (tilde).
SLP:
SLP will only be displayed when NetWare is selected in
[Port Status] and TCP/IP is selected as the transport
protocol.
• Active Discovery – Allows you to enable or disable
the automatic detection of the SLP directory agent.
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7 CentreWare Internet Services
Feature
Setting items
Connectivity
Protocols
TCP/IP
(continued)
Allows you to configure the TCP/IP settings.
IP Mode:
• IP Mode – Select an IP mode from [IPv4], [IPv6],
and [Dual Stack].
General:
• Protocol – Displays whether the protocol is enabled
or disabled.
• Physical Connection – Displays “Ethernet”. This is a
display-only item.
• Host Name – Enter the host name. If you change the
host name of TCP/IP, the host name of SMB also
changes.
IPv4:
• IP Address Resolution – Allows you to set the
method for obtaining the IPv4 address by using the
drop down menu to access the following options.
- STATIC: The user will specify all the addresses.
- DHCP: The addresses will automatically be set via
DHCP.
- BOOTP: The addresses will automatically be set
via BOOTP.
- RARP: The addresses will automatically be set via
RARP.
- DHCP/Autonet: The addresses will be
automatically set by Autonet via DHCP.
• IP Address – Enter the IP address allocated to the
machine in xxx.xxx.xxx.xxx format.
• Subnet Mask – Enter the subnet mask in
xxx.xxx.xxx.xxx format.
• Gateway Address – Enter the gateway address in
xxx.xxx.xxx.xxx format.
IPv6:
• Enable Manual Address – Select the check box to
manually enter the IPv6 address and gateway
address.
• IP Address – Enter the IPv6 address in
xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx format.
• Automatically Configured Address 1 - 3 – Displays
the automatically configured IPv6 global unicast
addresses.
• Link-Local Address – Displays the automatically
configured IPv6 link local address.
• Gateway Address – Enter the gateway address in
xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx format.
• Automatically Configured Gateway Address –
Displays the automatically configured gateway
address.
Domain Name:
• Domain Name – Enter the domain name.
190
Properties
Feature
Connectivity Protocols
Setting items
TCP/IP (continued)
DNS Configuration:
IPv4:
(continued)
• Obtain DNS Server Address Automatically – Allows
you to enable or disable the automatic setting of the
IPv4 DNS server address via DHCP.
• Preferred DNS Server – Enter the IPv4 address for
the DNS domain primary server.
• Alternate DNS Server 1 - 2 – Enter the IPv4
addresses for the DNS domain alternate server 1
and 2.
IPv6:
• Obtain IPv6 DNS Server Address Automatically –
Allows you to enable or disable the automatic setting
of the IPv6 DNS server.
• Preferred DNS Server – Enter the IPv6 address for
the DNS Domain primary server address.
• Alternate DNS Server 1 - 2 – Enter the IPv6
addresses for the DNS Domain alternate server 1
and 2.
• Dynamic DNS Registration (IPv4) – Specify whether
to enable dynamic DNS server updates and/or to
overwrite DNS settings upon updates.
• Dynamic DNS Registration (IPv6) – Specify whether
to enable dynamic DNS server updates and/or to
overwrite DNS settings upon updates.
• Generate Domain Search List Automatically –
Select whether or not to automatically generate the
domain search list.
• Domain Name 1 - 3 – Enter the domain names for
the domain name 1 to 3.
• Connection Time-Out – Specify the maximum time
period allowed for searching domains.
• DNS Resolution via IPv6 First – Select whether or
not to prioritize the resolution of the IPv6 DNS name
over the IPv4 DNS name when [IP Mode] is set to
[Dual Stack].
DHCP/DDNS:
• Release Registration – Allows DHCP resources to
be released when the machine is powering down.
This is a display-only item and shows “Enabled”.
Zero-Configuration Networking:
• Self Assigned Address (IPv4) – Allocates an IPv4
address without using a DHCP server. This check
box is selected when [IP Address Resolution] is set
to [Autonet]. This is a display-only item.
• Self Assigned Address (IPv6) – Displays “Enabled”.
This is a display-only item.
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7 CentreWare Internet Services
Feature
Setting items
SNMP Configuration
Connectivity
Protocol
(continued)
Allows you to configure the following options when
accessing the machine via SNMP.
SNMP Properties:
Enable SNMP v1/v2c Protocols – Allows you to enable
or disable the SNMP v1/v2c protocols.
Edit SNMP v1/v2c Properties – Displays the page
which allows you to set the following SNMP v1/v2c
properties.
Community Names:
• Community Name (Read Only) – Enter the
community name used for display.
• Community Name (Read/Write) – Enter the
community name used for display and update.
Default Trap Community Name:
• TRAP Community Name – Enter the trap notification
community name.
System Administrator’s Login ID:
• System Administrator’s Login ID – Enter the ID of
the System Administrator.
Enable SNMP v3 Protocol – Allows you to enable or
disable the SNMP v3 protocol.
Edit SNMP v3 Properties – Displays the page which
allows you to set the following SNMP v3 properties.
This button is active only when the Secure HTTP (SSL)
feature is enabled.
Administrator Account:
• Account Enabled – Select to enable the System
Administrator’s account.
• User Name – Displays the user name of the System
Administrator.
• Authentication Password (minimum 8 characters) –
Enter the authentication password using 8 to 32
characters.
• Confirm Authentication Password – Re-enter the
authentication password for verification.
• Privacy Password (minimum 8 characters) – Enter
the privacy password using 8 to 32 characters.
• Confirm Privacy Password – Re-enter the privacy
password for verification.
Print Drivers/Remote Clients Account:
• Account Enabled – Select to enable the print
drivers/remote clients account. This account allows
client computers and drivers a limited access to the
features on the machine. If the machine does not
have SNMP v1/v2c enabled, and does not have this
account enabled, SNMP clients will not be able to
communicate with the machine. The default
passwords should be used, unless the passwords
have been changed on client computers.
• Reset to default Password – Click this button to
reset your password to the default.
192
Properties
Feature
Connectivity Protocols
Setting items
SNMP Configuration (continued)
(continued)
Advanced – Displays a page that contains the [Add
UDP IPv4], [Add UDP IPv6 Address], [Add IPX
Address], and [Delete] buttons.
• Add UDP IPv4 Address – This button displays the
[SNMP Configuration - IPv4] page, which allows you
to set the following settings.
IP Trap Destination Address:
- IP Address: Enter the IPv4 address of the SNMP
agent that you are setting up to receive traps.
- UDP Port Number: Enter the UDP port number of
the SNMP agent.
- SNMP Version: Select the SNMP version of the
SNMP agent.
Traps:
- TRAP Community Name: Enter the trap community
name of the SNMP agent.
- Trap to be Received: Select the types of traps to
receive from the SNMP agent.
• Add UDP IPv6 Address – This button displays the
[SNMP Configuration - IPv6] page, which allows you
to set the following settings.
IP Trap Destination Address:
- IP Address: Enter the IPv6 address of the SNMP
agent that you are setting up to receive traps.
- UDP Port Number: Enter the UDP port number of
the SNMP agent.
- SNMP Version: Select the SNMP version of the
SNMP agent.
Traps:
- TRAP Community Name: Enter the trap community
name of the SNMP agent.
- Trap to be Received: Select the types of traps to
receive from the SNMP agent.
• Add IPX Address – This button displays a page that
allows you to set the following settings.
IPX Trap Destination Address:
- IPX External Network Number: Enter the IPX
external network number of the SNMP agent that
you are setting up to receive traps.
- Physical MAC Address: Enter the physical MAC
address of the SNMP agent.
- IPX Socket Number: Enter the IPX socket number
of the SNMP agent.
- SNMP Version: Select the SNMP version of the
SNMP agent.
Traps:
- TRAP Community Name: Enter the trap community
name of the SNMP agent.
- Trap to be Received: Select the types of traps to
receive from the SNMP agent.
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Feature
Setting items
Connectivity
Protocols
(continued)
SNMP Configuration (continued)
• Delete – Selecting a trap on the [SNMP
Configuration > Advanced] page and clicking this
button deletes the trap. You can select and delete
multiple traps at once.
SSDP
Allows you to configure the SSDP protocol settings as
follows:
Protocol – Displays whether the protocol is enabled or
disabled.
Valid Advertising Period – Specify the time during
which the advertising period remains valid.
Maximum TTL – Specify the maximum TTL (time to
live).
Microsoft Networking
Filing Destination:
• Protocol – Displays whether the protocol is enabled
or disabled.
• Physical Connection – Displays “Ethernet”. This is a
display-only item.
• Transport – Select a transport protocol from
[TCP/IP], [NetBEUI], and [TCP/IP & NetBEUI].
• Maximum Connections – Enter the maximum
number of simultaneous connections allowed.
• Connection Timeout – “Displays “600 seconds”. This
is a display-only item.
• Workgroup – Enter the name of the workgroup for
the machine.
• SMB Host Name – Enter the SMB host name with
up to 15 characters. If a name of more than 16
characters is entered, the first 15 characters are
registered as a name.
• TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is
available only when the optional PostScript kit is
installed. When the transmission data includes
binary or EPS data, disable this feature.
• Unicode Support – Specify whether or not to support
Unicode support in the host name and workgroup
name during SMB transmission.
• Auto Master Mode – Allows you to enable or disable
Auto Master Mode.
• Password Encryption – Allows you to enable or
disable password encryption during SMB
transmission.
WINS Server
Server Information:
• Protocol – Displays whether the protocol is enabled
or disabled.
• Obtain WINS Server Address Automatically – Select
whether to obtain the WINS server address via
DHCP. The check box can be selected only when a
TCP/IP address is obtained via [DHCP] or
[DHCP/Autonet].
194
Properties
Feature
Connectivity Protocols
Setting items
Microsoft Networking (continued)
(continued)
• Primary Server IP Address & Port – Displays the
primary server WINS IP address when [Obtain
WINS Server Address Automatically] is disabled.
Change the address as necessary.
• Secondary Server IP Address & Port – Displays the
secondary server WINS IP address when [Obtain
WINS Server Address Automatically] is disabled.
Change the address as necessary.
LPD
Allows you to configure the LPD protocol settings.
Protocol – Displays whether the protocol is enabled or
disabled.
Physical Connection – Displays “Ethernet”.
Port Number – Enter the port number within the range
of 1 to 65535.
TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is
available only when the optional PostScript kit is
installed. When the transmission data includes binary
or EPS data, disable this feature.
Connection Time-Out – Allows you to specify the
connection time-out period when transmission fails.
Maximum Number of Sessions – Enter the maximum
number of sessions.
Port 9100
General:
• Protocol – Displays whether the protocol is enabled
or disabled.
• Physical Connection – Displays “Ethernet”. This is a
display-only item.
Port Information:
• TCP Port Number – Enter the port number for Port
9100.
• Bidirectional – Displays whether the bidirectional
communication is enabled or disabled.
• Maximum Connections per Port – Displays “8”. This
is a display-only item.
• End of Job Timeout – Allows you to specify the
connection time-out period when transmission fails.
• PDL Switching – Displays whether the PDL
Switching feature is enabled or disabled. This is a
display-only item.
• TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is
available only when the optional PostScript kit is
installed. When the transmission data includes
binary or EPS data, disable this feature.
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7 CentreWare Internet Services
Feature
Setting items
Connectivity
Protocols
SMTP Server
(continued)
Required Information:
• SMTP Server IP Address / Host Name & Port –
Enter the SMTP server address in the first text box.
Up to 128 characters can be entered, including .
(period) and - (hyphen). In the second text box,
enter the SMTP port number.
• Machine’s E-mail Address – Enter the e-mail
address of the machine.
Optional Information:
• Maximum Data Size per E-mail – Allows you to
specify the maximum e-mail size.
• Maximum Number of Pages per Split Send
(WorkCentre 5222/5225/5230) – Allows you to set
the size in pages of an outgoing e-mail.
• Maximum Split Count (WorkCentre 5225A/5230A) –
Allows you to set the maximum number of e-mails
per e-mail job.
• Maximum Total Job Size (WorkCentre
5225A/5230A) – Specifies the maximum data size
per e-mail job. A job is cancelled if its size exceeds
the specified value.
• Split Send Method (WorkCentre 5225A/5230A) –
Specifies whether to split the data to be attached to
e-mails by page or by data size.
• Login Credentials for the Machine to access the
SMTP Server to send automated emails – Specify
the SMTP server authentication method.
• Login Name – Specify the login name for SMTP
authentication.
• Password – Specify the password for SMTP
authentication.
• Retype Password – Re-enter the password for
verification.
LDAP
Allows you to configure the LDAP protocol settings.
LDAP Server
• Server Information:
- IP Address/Host Name & Port: In the first text box,
enter the server name or IP address of the primary
LDAP server in IPv4 or IPv6 format. In the second
text box, enter the port number of the primary
LDAP server.
- Backup IP Address/Host Name & Port: In the first
text box, enter the server name or IP address of
the secondary LDAP server in IPv4 or IPv6 format.
In the second text box, enter the port number of
the secondary LDAP server.
- LDAP Server: Select a directory application from
[Microsoft Active Directory], [Novell NetWare],
[IBM Lotus Domino 6], [Microsoft Exchange], and
[Other Applications].
• Optional Information:
- Search Directory Root: Enter a distinguished name
that represents the search start point. Up to 255
characters can be used.
- Login Name: Enter the login name of the LDAP
server that requires authentication. Up to 128
characters can be used.
196
Properties
Feature
Connectivity Protocols
Setting items
LDAP (continued)
(continued)
- Password: Enter the password for the search login
name using up to 32 characters. If the server does
not require authentication, or a password is not
required upon authentication, leave this text box
blank.
- Retype Password: Re-enter the password for
verification.
- Maximum Number of Search Results: Specify the
maximum number of search result entries.
- Search Time-Out: Specify whether the server
timeout limit will be used, or how many seconds
the search should last.
- LDAP Referrals: Allows you to enable or disable
LDAP referrals.
- LDAP Referral Hop Limit: Specify the referral hop
limit from 1 to 5.
• Search Name Order:
- Search Name Order: Specify the attribute for
searching by name. [Common Name] will return
matches for the first name and last name of the
individual being searched. [Surname] will return
matches for the last name of the individual being
searched. [Given Name] will return matches for the
first name of the individual being searched.
LDAP User Mappings
• Server Information:
- IP Address/Host Name & Port: Displays the
primary LDAP server IP address and port number.
- LDAP Server: Displays the directory application to
use. This is a display-only item.
- Backup IP Address/Host Name & Port: Displays
the secondary LDAP server IP address and port
number.
- Search Directory Root: Displays the distinguished
name that represents the search start point.
• Search:
- Properties: Displays “Imported Heading”. This is a
display-only item.
- Common Name: Specify the name attribute type.
- E-mail Address: Specify the e-mail address
attribute type.
- Business Phone: Specify the business phone
attribute type.
- Office: Specify the office attribute type.
- Business Address: Specify the business address
attribute type.
- Home: Specify the home attribute type.
LDAP Authentication
• LDAP Authentication:
- Authentication Method: Specify the LDAP
authentication method.
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Feature
Setting items
Connectivity
Protocols
LDAP (continued)
(continued)
- Attribute of Typed User Name: Specify the typed
user name attribute.
- Attribute of Login User Name: Specify the user
login name attribute.
- Use Added Text String: Specify whether to use
additional user name characters.
- Text String Added to User Name: Enter the text
string to be added to the user name.
LDAP Group Access
• System Administrator Authorization:
- System Administrator Access Group: Allows you to
configure, test, and save the settings for the
System Administrator Access Group. This group is
used to control access to the [Tools] settings on
the machine.
• Account Administrator Authorization:
- Account Administrator Access Group: Allows you
to configure, test, and save the settings for the
Account Administrator Access Group. This group
is used to control access to the [Accounting]
settings on the machine.
Custom Filters
• User ID Query Filter – Specify the text string to be
used when searching e-mail addresses upon
network authentication.
POP3 Setup
Allows you to configure the POP3 protocol settings.
Server Information:
• IP Address/Host Name & Port – In the first text box,
enter the host name or IP address of the POP3
server in domain, IPv4, or IPv6 format using up to
128 characters. Enter the port number in the second
text box.
• POP Receive Password Encryption – Select to
enable APOP authentication.
• Login Name – Enter the POP user name.
• Password – Enter the POP user password.
• Retype Password – Re-type the password for
verification.
POP3 Settings:
Polling Interval – Enter the interval to check the POP3
server between 1 and 120 minutes in 1 minute
increments.
HTTP
Allows you to configure the following HTTP protocol
settings.
Connection – Displays whether the protocol is enabled
or disabled.
Physical Connection – Displays “Ethernet”. This is a
display-only item.
198
Properties
Feature
Connectivity Protocols
Setting items
HTTP (continued)
(continued)
Keep Alive Timeout – Displays “60 seconds”. This is a
display-only item.
Maximum Connections – Enter the maximum number
of sessions between 1 and 15.
Port Number – Enter the port to be used for HTTP
communication.
Secure HTTP (SSL) – Select whether or not to enable
SSL/TLS communication.
Secure HTTP Port Number – Enter the port number to
be used for SSL/TLS communication.
Connection Time-Out – Allows you to specify the
connection time-out period when transmission fails.
Proxy Server
General:
• Use Proxy Server – Specify whether to enable a
proxy server.
• Proxy Setup – Specify whether to use the same
proxy for all protocols or to use a different proxy for
each protocol.
• Addresses to Bypass Proxy Server – Specify
addresses that bypass the proxy server.
HTTP Server:
• Server Name – Specify the HTTP server name.
• Port Number – Specify the HTTP proxy server port
number.
• Authentication – Specify whether to enable HTTP
proxy server authentication.
• Login Name – Specify the HTTP proxy server login
name.
• Password – Specify the HTTP proxy server
password.
• Retype Password – Re-enter the password for
verification.
HTTPS Server:
• Server Name – Specify the HTTPS proxy server
name.
• Port Number – Specify the HTTPS proxy server port
number.
• Authentication – Specify whether to enable HTTPS
proxy server authentication.
• Login Name – Specify the HTTPS proxy server login
name.
• Password – Specify the HTTPS proxy server
password.
• Retype Password – Re-enter the password for
verification.
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Feature
Setting items
Connectivity
Protocols
IPP
(continued)
Allows you to configure the following options when
using IPP (Internet Printing Protocol).
• Port Number: The default IPP port number 631 is
displayed.
• Add Port Number – Enter the port number.
• TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is only
available when the optional PostScript kit is
installed. When the transmission data includes
binary data or EPS data, disable this feature.
• Administrator Mode – Allows you to enable or
disable the System Administration Mode.
• DNS – Select whether to enable or disable DNS.
• Connection Time-Out: Allows you to specify the
connection time-out period when transmission fails.
UPnP Discovery
Allows you to specify the port number for UPnP.
Port Number – Specify the UPnP port number.
WebDAV
Allows you to configure the following Web DAV
protocol settings.
Port Number – Specify the Web DAV port number.
Connection Time-Out – Allows you to specify the
connection time-out period when transmission fails.
Bonjour
Allows you to configure the following Bonjour protocol
settings.
Host Name – Specify the Bonjour host name.
Printer Name – Specify the printer name.
WSD
Allows you to configure the following WSD protocol
settings.
General:
• Port Number – Specify the WSD port number.
• TBCP Filter – Select the check box to enable TBCP
Filter when processing PostScript data. This is only
available when the optional PostScript kit is
installed. When the transmission data includes
binary data or EPS data, disable this feature.
• Data Receive Time-Out – Enter the time-out period
for receiving data from WSD clients.
• Notification Delivery Time-Out – Enter the time-out
period for notification delivery to WSD clients.
• Maximum TTL – Enter a value for the maximum
TTL.
• Maximum Number of Subscribers – Enter the
maximum number of WSD clients.
200
Properties
Feature
Printing
Setting items
Services
Print Mode
Allows you to specify the type of printer language to
use when a print job is sent using USB, EtherTalk,
SMB, NetWare, LPD, IPP, etc. Only the enabled
protocols will be displayed.
Auto – Allows you to set the machine so that it will
automatically determine and use the most suitable
language to print data received from the host device.
PostScript – Sets PostScript as the printer language.
PCL – Sets PCL as the printer language.
TIFF/JPEG – Sets TIFF as the printer language.
PJL – Allows you to enable or disable PJL (printer job
language). PJL is a command independent of printer
languages. You can specify the printer language to use
for the next job regardless of the printer language that
is currently being used.
Language Emulations
PostScript – Allows you to configure the following
settings when PostScript is enabled.
• Logical Printer Number – Enter the number of the
logical printer to use.
• Memory Settings – Select the logical printer to be
used as the default when the machine is switched
on.
• Print Position of User Details – Select whether or not
to print user information on outputs. When printing
user information, select the print position.
• Print User Details with Date – If printing user
information, select whether to print the date with the
user information.
• Font Size of User Details – If printing user
information, select the font size.
• Edit – Displays a page which allows you to set the
print parameters for the selected logical printer.
- Logical Printer Number: Displays the logical printer
number specified in the [Language Emulations -
PostScript] page.
- Paper Supply: Allows you to select the paper tray.
- Output Size: Allows you to select the paper size.
- Output Destination: Allows you to select the
destination for your output.
- Print Quantity Setup: Allows you to select the print
quantity setup that has priority over other settings.
- Quantity: Allows you to specify the print quantity.
- 2 Sided Printing: Allows you to select whether to
print both sides of paper.
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Feature
Setting items
Services
Printing
Language Emulation (continued)
(continued)
- Collated: Allows you to specify whether to collate
the output.
- Offset: Allows you to select the offset method.
- Staple: Allows you to select the stapling method.
- Image Enhancement: Allows you to specify
whether to enable or disable image enhancement.
- Resolution: Allows you to select output resolution.
- Tray 5 - Wait User: Allows you to specify whether
to enable/disable this feature when Tray 5
(Bypass) is selected.
- PostScript Paper Supply: Allows you to select how
PostScript files created by UNIX applications are
printed.
PCL – Allows you to configure the settings when PCL
is enabled.
PCL:
• Font Pitch – Allows you to specify the font pitch
between 6.00 and 24.00 points in 0.01 point
increments.
• Font Size – Allows you to specify the font size
between 4.00 and 50.00 points in 0.25 point
increments.
• Font Name – Allows you to select the required font
from the list of fonts available.
• Symbol Set – Allows you to select the desired
symbol set from the list of symbol sets available.
• Lines Per Page – Allows you to specify the page
length (printing area) of one page.
• Treat "LF" as "CR + LF" and "FF" as "CR + FF" –
Allows you to enable or disable carriage return and
line feed, and also carriage return and form feed, for
the PCL mode.
• Treat "CR" as "CR + LF" – Allows you to enable or
disable carriage return and line feed for the PCL
mode.
• Paper Supply – Allows you to select the paper tray.
• Output Size – Allows you to select the paper size.
• Paper Size (Tray 5) – Allows you to select the paper
size for Tray 5 (Bypass).
• Custom Paper Size: Width X – Allows you to specify
a paper size width.
• Custom Paper Size: Length Y – Allows you to
specify a paper size length.
• Output Destination – Allows you to select the
destination for your output.
202
Properties
Feature
Printing
Setting items
Services
Language Emulation (continued)
(continued)
• Quantity – Allows you to specify the number of sets
to print between 1 and 999.
• 2 Sided Printing – Allows you to select whether to
print both sides of paper.
• Default Orientation – Allows you to specify the
orientation of the original.
• HexDump – Allows you to enable or disable
hexadecimal memory dump for the PCL mode.
• Image Enhancement – Allows you to enable or
disable image enhancement.
Macro/Font Management:
• Macro Management – Allows you to configure or
import a macro. To configure a macro, click the
[Macro List] button and fill out the required items. To
import a macro, click the [Import a Macro] button
and specify the macro file to import.
• Font Management – Allows you to configure or
import a PDL font. To configure a font, click the [Font
List] button and fill out the required items. To import
a font, click the [Import a Font] button and specify
the font file to import.
• Paper Supply Command – Displays the numbers of
the logical paper trays and physical paper trays
specified via Paper (Media) Source Command.
TIFF/JPEG – Allows you to configure the following
settings when TIFF/JPEG is enabled.
• Logical Printer Number – Enter the number of the
logical printer to use.
• Memory Settings – Select the logical printer to be
used as the default when the machine is switched
on.
• Edit – Displays a page which allows you to set the
print parameters for the selected logical printer.
- Logical Printer Number: Displays the logical printer
number specified in the [Language Emulations -
TIFF/JPEG] page.
- Document Size: Allows you to select image size or
standard size.
- Paper Supply: Allows you to select the paper tray.
- Output Size: Allows you to select the paper size.
- Tray 5 Feed Direction: Allows you to specify the
paper feed direction when using Tray 5 (Bypass).
- Output Destination: Allows you to select the
destination for your output.
- Print Quantity Setup: Allows you to select the Print
Quantity Setup that has priority over other settings.
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7 CentreWare Internet Services
Feature
Setting items
Services
Printing
(continued)
Language Emulation (continued)
- Quantity: Enter the number of sets to print when
stored jobs is selected for Print Quantity Setup.
- 2 Sided Printing: Allows you to select whether to
print on both sides of paper.
- Origin: Allows you to specify the origin of the
coordinates.
- Image Orientation: Allows you to select the
orientation of the document.
- Multiple-Up: Allows you to specify the settings for
Multiple-Up.
- Zoom: Allows you to specify the zoom ratio.
- Independent Y%: Allows you to specify the Y%
between 25 and 100%.
- Independent X%: Allows you to specify the X%
between 25 to 100%.
- Up/Down Adjustment: Allows you to specify a
value between -250 and 250 mm (-9.8–9.8 inches)
to adjust the vertical position.
- Left/Right Adjustment: Allows you to specify a
value between -250 and 250 mm (-9.8–9.8 inches)
to adjust the horizontal position.
- Paper Margin: Allows you to specify a value
between 0 and 99 mm for the paper margin.
- Collated: Allows you to specify whether to collate
the output.
- Staple: Allows you to select the stapling method.
- Image Enhancement: Allows you to enable or
disable image enhancement.
- Tray 5 - Wait User: Allows you to specify whether
to enable or disable this feature when Tray 5
(Bypass) is selected.
204
Properties
Feature
E-mail
Setting items
Services
Allows you to configure e-mail settings.
Defaults
From Address – Displays the sender’s address.
Message – Displays the default e-mail message.
Signature – Displays the default e-mail signature.
Confirmation Sheet – Displays whether to have a
confirmation sheet printed after every e-mail
transmission or only upon an error.
Add Me to "To:" Field – Displays whether to
automatically add the sender’s address in the “To:”
field.
Edit – Click this button to edit the above information
and other e-mail settings as follows.
• Receiving Protocol – Select the receiving protocol
from [SMTP] and [POP3].
• From Address – Enter the address to be displayed in
the “From:” field.
• From Name (Optional) – Enter the name to be
displayed in the “From:” field. This setting is
optional.
• Incoming E-mail Print Options – Allows you to select
the printing options for the header and contents of
incoming e-mail.
• Output Destination for Incoming E-mail – Select an
output tray to use to print incoming e-mail.
• Print Delivery Confirmation E-mail – Select whether
and when to automatically print a delivery
confirmation e-mail.
• Print Error Notification E-mail – Select whether to
automatically print error notices sent from the e-mail
server.
• Response to Read Receipts – Select whether to
automatically send a confirmation e-mail when an e-
mail that requests a delivery confirmation is
received.
• Domain Filtering – Specify whether to filter incoming
e-mail.
• Allow Authenticated Users to Edit “From:” Field
when – Select from [Address Book (LDAP) Search
Successful] and [Address Book (LDAP) Search
Failure].
• Allows Guest Users to Edit “From:” Field – Select
whether to allow guest users to edit the “From:” field.
• Edit “From:” Field when Authorization is not
Required – Select whether to allow users to edit the
“From:” field when user authentication is not
performed.
• Allow Authenticated Users to send E-mail despite
LDAP Search Failure – Select whether
authenticated users have permission to send e-mail
after a search failure on a remote directory service.
• Subject – Specify the default e-mail subject.
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7 CentreWare Internet Services
Feature
Setting items
Default (continued)
Services
E-mail
(continued)
• Message – Specify the default e-mail message.
• User – Select whether to include the sender’s user
name and e-mail address in the e-mail message.
• Attachment – Select whether to include information
about attachments, such as the number of pages
and file format, in the e-mail message.
• Device Information – Select whether to include
machine information, such as the name, location,
serial number, IP address, and Mac address, in the
e-mail message.
• Signature – Enter the default signature using up to
128 characters.
• Confirmation Sheet – Specify whether to have a
confirmation sheet printed after each e-mail
transmission. Confirmation sheets can be always
printed, not printed, or printed only upon an error.
• Add Me to "To:" Field – Select whether to
automatically add the sender’s address to the “To:”
field.
• Add Me to "CC" Field – Select whether to
automatically add the sender’s address to the “CC:”
field.
• Edit E-mail Recipients – Specify whether to allow
edit of the "To:", "CC:", and “From:” fields.
Public Address Book
Allows you to import or retrieve address information in
CSV format. When a new Address Book in CSV format
is imported, all previous addresses are replaced with
the new data.
Address Book File (*.CSV) – Allows you to import
address information into the machine. Specify the file
name or click [Browse] to locate the CSV file, and click
[Import Now].
NOTE: Do not open the CSV file using software such
as Microsoft Excel. Once opened on software, it is
automatically edited, and the edited file cannot be used
in the machine
Map Existing Address Book – Allows you to download
the address information in a CSV file. Click this button
to download the CSV file.
Internet Fax
Allows you to configure Internet fax settings.
Defaults
Message – Displays the default Internet fax message.
Signature – Displays the default Internet fax signature.
Confirmation Sheet – Displays whether to have a
confirmation sheet printed with every Internet fax
transmission or only upon an error.
Edit – Click this button to edit the above information
and other Internet fax settings as follows.
206
Properties
Feature
Internet Fax
Setting items
Default (continued)
Services
(continued)
• Incoming Internet Fax Print Options – Allows you to
select the printing options for the headers and
contents of incoming Internet faxes.
• Subject – Specify the default Internet fax subject.
• Message – Specify the default Internet fax message.
• User – Select whether to include the sender’s user
name and e-mail address in the Internet fax
message.
• Attachment – Select whether to include information
about attachments, such as the number of pages
and file format, in the Internet fax message.
• Device Information – Select whether to include
machine information, such as the name, location,
serial number, IP address, and Mac address, in the
Internet fax message.
• Signature – Enter the default signature using up to
128 characters.
• Confirmation Sheet – Select whether to have a
confirmation sheet printed with each Internet fax
transmission. Confirmation sheets can be always
printed, not printed, or printed only upon an error.
Public Address Book
Allows you to import or retrieve address information in
CSV format. When a new Address Book in CSV format
is imported, all previous addresses are replaced with
the new data.
Address Book File (*.CSV) – Allows you to import
address information into the machine. Specify the file
name or click [Browse] to locate the CSV file, and click
[Import Now].
NOTE: Do not open the CSV file using software such
as Microsoft Excel. Once opened on software, it is
automatically edited, and the edited file cannot be used
in the machine.
Map Existing Address Book – Allows you to download
the address information in a CSV file. Click this button
to download the CSV file.
Fax
Allows you to configure fax settings.
Fax Settings
Fax Service – Select whether to use the [Scan to Fax]
or [Scan to Fax Server] feature.
Defaults
General:
• Job Log – Displays the [Job Log] setting configured
on the [General] page.
• Confirmation Sheet – Displays whether to have a
confirmation sheet printed with each fax
transmission. Confirmation sheets can be always
printed, not printed, or printed only upon an error.
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7 CentreWare Internet Services
Feature
Setting items
Services
Fax (continued) • Edit – Displays the [General] page, which allows you
to configure the following settings:
- Job Log: Specify whether to include user names
and/or the domain names on job logs.
- Confirmation Sheet: Specify whether to have a
confirmation sheet printed with each fax
transmission. Confirmation sheets can be always
printed, not printed, or printed only upon an error.
Fax Repository Setup
This is displayed when [Fax Service] under [Fax
Settings] is set to [Scan to Fax Server].
Fax Destination:
• Protocol - Select a transfer protocol from [FTP],
[SMB], and [SMTP].
• IP Address/Host Name & Port – Enter the host
name/IP address and post number of the transfer
protocol.
• Share – Enter the shared name. This appears only
when [SMB] is selected in [Protocol].
• Document Path – Specify the path to the file
repository using up to 128 characters.
• Login Name – Specify the login name to use.
• Password – Specify the password for the login
name.
• Retype Password – Re-enter the password for
verification.
Fax Received Options
Mailbox Selector:
• Mailbox Selector Setup – Select whether or not to
sort received documents into the mailboxes by the
incoming line.
Mailbox Selector Setup:
• Change Settings – Selecting the check box of the
incoming line to be edited and clicking this button
displays a page which allows you to edit the
following information for the selected line.
- Save Incoming Fax in Designated Mailbox: Specify
whether to save incoming faxes in the specified
mailbox.
- Mailbox Number: Enter the number of the mailbox
in which to save incoming faxes.
208
Properties
Feature
Network
Setting items
Services
General
Scanning
Allows you to set up general information for the
Network Scanning service.
Network Scanning:
• Confirmation Sheet – Allows you to select whether
or not to print a confirmation sheet. When enabled, a
sheet showing the success or failure of a job will be
printed.
• Localization – Displays the type of measurement:
inches or millimeters.
Distribution Templates:
• Maximum Number of Job Templates – Displays the
maximum number of job templates.
• Refresh Start Time – Allows you to set the time the
machine will retrieve templates from a server and
store a copy on the machine for viewing from the
control panel.
Template Distribution Repositories:
• Login Source – Select whether to prompt user login
on the machine’s control panel.
Job Log:
• Optional Information – Specify whether user names
and/or domains are to be included with job logs.
File Repository Setup
Allows you to view and modify the file repository on the
remote pool server.
Default File Destination – Allows you to specify the
default file destination for scanning. Click the [Edit]
button to edit the following settings for the default file
destination.
• Friendly Name – Give a name to the file repository
using up to 64 characters.
• Protocol – Select a transfer protocol from [FTP],
[NetWare], [SMB], [HTTP], and [HTTPS].
• Host Name/IP Address & Port – Enter the host
name/IP address and post number of the transfer
protocol. This appears only when [FTP], [SMB],
[HTTP], or [HTTPS] is selected in [Protocol].
• Validate Repository SSL Certificate - Place a check
mark into this check box to validate the repository
SSL certificate. This appears only when [HTTPS] is
selected in [Protocol].
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7 CentreWare Internet Services
Feature
Setting items
Services
Network
File Repository Setup (Continued)
Scanning
(continued)
• Share – Enter the shared name. This appears only
when [SMB] is selected in [Protocol].
• Scriptpath and filename (from HTTP root) - Specify
the script path and file name. This appears only
when [HTTP] or [HTTPS] is selected in [Protocol].
• Document Path – Specify the path to the file
repository using up to 128 characters.
• Server Name - Specify the server name. This
appears only when [NetWare] is selected.
• Server Volume - Specify the server volume. This
appears only when [NetWare] is selected.
• NDS Context - Specify the NDS context. This
appears only when [NetWare] is selected.
• NDS Tree - Specify the NDS tree. This appears only
when [NetWare] is selected.
• Login Credentials to Access the Destination – Select
[System] to specify the login name and password on
this page. Select [Prompt at User Interface] to
specify the user ID and password on the machine’s
control panel when requesting a job. Select [None]
to disable authentication. [None] appears only when
[HTTP] or [HTTPS] is selected.
• Login Name – Specify the login name to use.
• Password – Specify the password for the login
name.
• Retype Password – Re-enter the password for
verification.
Alternate File Destinations – Allows you to manage
alternate file destinations for scanning. Select [Add],
[Edit], or [Delete] to manage the destination list.
Validation Servers
Allows you to add, edit, or delete meta data validation
servers.
Add – Displays the [Add Validation Server] page, which
allows you to configure the following settings.
Server Information:
• Protocol – Select the protocol of the server to be
added.
• Host Name/IP Address & Port – Enter the host
name/IP address and port number of the server.
• Path – Specify the path of the server.
• Response Timeout – Specify the time in seconds
after which the server will time out.
Edit – Displays the page which allows you to edit the
above settings for the selected server.
Delete – Deletes the selected server.
Scan Template Management
Setup – Displays the steps required to set up a job
template and status of each step (whether required or
not).
Template Management Service – Select whether or not
to enable the template management service.
Default Template
Allows you to define the default job template. For more
information on the options available, refer to the Job
210
Properties
Feature
Network
Setting items
Services
Advanced
Template Pool Setup
Scanning
(continued)
Allows you to view and modify the remote pool setups.
Remote Template Repository:
• Protocol – Select a transfer protocol from [FTP],
[NetWare], [SMB], [HTTP], and [HTTPS].
• Host Name/IP Address & Port – Enter the host
name/IP address and post number of the transfer
protocol. This appears only when [FTP], [SMB],
[HTTP], or [HTTPS] is selected in [Protocol].
• Validate Repository SSL Certificate - Place a check
mark into this check box to validate the repository
SSL certificate. This appears only when [HTTPS] is
selected in [Protocol].
• Share – Enter the shared name. This appears only
when [SMB] is selected in [Protocol].
• Scriptpath and filename (from HTTP root) - Specify
the script path and file name. This appears only
when [HTTP] or [HTTPS] is selected in [Protocol].
• Document Path – Specify the path to the file
repository using up to 128 characters.
• Server Name - Specify the server name. This
appears only when [NetWare] is selected.
• Server Volume - Specify the server volume. This
appears only when [NetWare] is selected.
• NDS Context - Specify the NDS context. This
appears only when [NetWare] is selected.
• NDS Tree - Specify the NDS tree. This appears only
when [NetWare] is selected.
• Login Credentials to Access the Destination – Select
[System] to specify the login name and password on
this page. Select [Prompt at User Interface] to
specify the user ID and password on the machine’s
control panel when requesting a job. Select [None]
to disable authentication. [None] appears only when
[HTTP] or [HTTPS] is selected.
• Login Name – Specify the login name to use.
• Password – Specify the password for the login
name.
• Retype Password – Re-enter the password for
verification.
Scan to Home
Allows you to configure the Scan to Home feature. This
feature is available only when remote authentication is
enabled.
General
Status – Select whether to enable or disable the Scan
to Home feature.
Friendly Name – Give a name to the home directory
where Scan to Home jobs will be sent. The name can
be up to 127 characters long.
Determine Home Directory – Specify the method of
determining the home directory. [LDAP Query]
searches the home directory via LDAP. [No LDAP
Query] determines the home directory using the
machine’s resource settings.
Network Home Path – Set the home directory in UNC
format with up to 128 characters. This item is displayed
when [Determine Home Directory] is set to [No LDAP
Query].
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7 CentreWare Internet Services
Feature
Setting items
Services
Scan to Home
(continued)
LDAP Mapping for Home Directory – Displays the
LDAP attribute for the home directory. To change this,
click this link and enter it on the displayed [LDAP User
Mappings] page. The attribute can be up to 64
characters long.
Automatically Create Subdirectory – Specify whether
or not to automatically create a sub-directory.
Subdirectory – Enter the name of the sub-directory
using up to 64 characters.
Append "User Name" to Path – Specify whether to add
the user name to the path of the home directory.
Automatically Create "User Name" directory if one
does not exist – Specify whether to create a directory
of the user name.
Directory Structure – Select the format of the directory
path.
Use Domain For Authenticated User (WorkCentre
5225A/5230A) - Select the check box when using
domain information for user authentication.
Machine
Software
Allows you to upgrade the machine’s software.
Upgrades
Upgrades – Select whether to upgrade the machine
software.
Manual Upgrade
Allows you to manually upgrade the machine software.
Last Successful Upgrade – Displays the current
software version of the machine’s controller.
Manual Upgrade – Specify the latest software file.
Xerox Services Xerox Communication Server
This page enables machine communication with the
Xerox Communication Server. The server is required
for the Meter Assistant and Supplies Assistant
features.
General:
• Machine Serial Number – Displays the machine’s
serial number.
• Xerox Communication Server URL – Displays the
address of the Xerox Communication Server.
• Communication Server Registration Status –
Displays whether the machine is registered with the
Xerox Communication Server. To request
registration, select the [Request Registration] check
box.
Communication Setup:
• Server Communication – Allows you to specify
whether to communicate with the Xerox
Communication Server when [Communication
Server Registration Status] is [Registered]. The
check box cannot be selected when the status is
[Not Registered] or [Pending].
212
Properties
Feature
Setting items
Services
Xerox Services • Transmission Time – If the Xerox Communication
(continued)
Server support is enabled, specify the time at which
Meter Assistant readings and supplies data are
uploaded.
• Transmission Interval (Supplies Assistant) –Displays
the interval at which the supplies data is transmitted.
• Date of Last Transmission – Displays the last Meter
Assistant or Supplies Assistant transmission.
Communication Log:
Displays the transmission logs of the Xerox
Communication Server.
• Transmitted Data – Displays the transmitted data.
• Date & Time – Displays the time and date the data
was transmitted.
Custom
Validation Options
Services
• Export User Name – Select the check box to have a
user name sent with a validation request if the user
is authenticated via the remote authentication
server.
Custom Services
Allows you to enable or disable the Custom Services
service by selecting or deselecting the check box.
Accounting
Xerox Standard Manage Accounting
Accounting This page displays a list of registered users.
If registered users are listed over two or more pages,
use the [Previous] or [Next] button to move between
pages.
The list can be sorted by clicking [ID] or [Name].
Add New User – Click this button to register new user
information.
User:
• User ID – Enter up to 32 characters for a user ID.
• User Name – Enter up to 32 characters for a user
name.
• Passcode – Enter 4 to 12 alphanumeric characters
for a passcode.
Usage Limits:
Set the maximum number of impressions per page,
within the range of 0 to 9999999.
• Black Printed Impressions – Set the maximum
number of impressions allowed for B/W printing.
• Black Copied Impressions – Set the maximum
number of impressions allowed for B/W copying.
• Color Scanned Images (WorkCentre 5225A/5230A)
– Set the maximum number of impressions allowed
for color scanning.
• Black Scanned Images – Set the maximum number
of impressions allowed for B/W scanning.
• Fax Images Sent – Set the maximum number of
impressions allowed for fax transmission.
• Internet Fax Images Sent – Set the maximum
number of impressions allowed for Internet Fax
transmission.
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7 CentreWare Internet Services
Feature
Xerox Standard User Role:
Setting items
Accounting
Accounting
(continued)
• User Role – Select a user role for the user.
• Add This User to Authorization Group – Select an
authorization group for the user. By default, users
belong to Authorization Group 00 (Default Group).
The groups in the list are defined under [Create
Authorization Groups] in the [Security] folder.
Select All – Click this button to select all the users
listed.
Limits & Access – To change user information, select
the check box for the user, and then click the [Limits &
Access] button.
User:
• User ID – Displays the user ID.
• User Name – Enter up to 32 characters for a new
user name.
• Passcode – Enter 4 to 12 alphanumeric characters
for a new passcode.
Usage Limits - Allows you to change how many
impressions the user is allowed to use for each item.
To reset a User Limits value, select the [Reset] check
box for the item. To reset all the Usage Limits values,
click [Reset All].
User Role:
• User Role – Select a user role for the user.
• Add This User to Authorization Group – Select an
authorization group for the user. By default, users
belong to Authorization Group 00 (Default Group).
The groups in the list are defined under [Create
Authorization Groups] in the [Security] folder.
Access Rights – Displays the group accounts linked to
the user. To change group account information, click
[Edit] to display the [Group Account Access] page.
• Group Account Access – Displays the list of the
group account information linked to the selected
user. If information is listed over two to more pages,
use the [Previous] or [Next] button to move between
pages. The list can be sorted by clicking [Access],
[ID], or [Name]. You can change information for the
group accounts that are linked to the user.
- Access: Select the check box for the group account
to be linked to the user. To link all the group
accounts to the user, click [Select All].
- ID: Displays the group account ID.
- Name: Displays the group account name.
- Default: Select a default group account for this
user.
Delete User – To delete a user, select the check box for
the user, and then click the [Delete User] button. To
delete all the users listed, click the [Select All] button
and then the [Delete User] button.
Group Accounts
This page displays a list of registered group accounts.
If group accounts are listed over two to more pages,
use the [Previous] or [Next] button to move between
pages. The list can be sorted by clicking [ID] or [Name].
214
Properties
Feature
Setting items
Accounting
Xerox Standard Add Account – Click this button to register new group
Accounting
(continued)
account information.
• Account ID – Enter up to 32 characters for an
account ID.
• Account Name – Enter up to 32 characters for an
account name
View Usage – To see how many impressions have
been used, select the check box for a group account,
and click the [View Usage] button.
Manage – To change group account information, select
the check box for the group account, and click the
[Manage] button.
Account ID:
• Account ID – Displays the Account ID.
• Account Name – Enter up to 32 characters for a new
account name.
• Default for new users – To set this group account as
default for new users, select the [Enable] check box.
User Access:
Select users to link to the group account. To link all the
users, click [Select All].
Delete Account – To delete a group account, select the
check box for the group account, and click the [Delete
Account] button.
Report and Reset
Generate Report – Click this button to generate a
report of registered group accounts/users in CSV
format. To download the generated report, click
[Download report by CSV format].
Reset Usage Data – Click this button to reset the
usage data for all the registered group accounts/users.
Auto Reset – Click this button to set the automatic
reset of the usage data. The usage data can be reset
every month, every quarter, or every year. You can also
set the start date and time of the automatic reset.
Reset to Default – Click this button to return all the
registered group account/user settings to their defaults.
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7 CentreWare Internet Services
Feature
Setting items
Accounting
Accounting
Configuration
Allows you to manage the Accounting feature.
Accounting Type
Select the type of account management to perform.
Verify User Details
Specify whether to check user details upon user
authentication. This item becomes active only when
[Accounting Type] is set to [Network Accounting].
Verify User Details for Printer/Direct Fax Jobs
Specify whether to check user details upon user
authentication for print and fax jobs. This item
becomes active only when [Accounting Type] is set to
[Network Accounting].
Customize User Prompts
Specify whether to prompt entry of both a user ID and
account ID or only a user ID or account ID upon
authentication. This item becomes active only when
[Accounting Type] is set to [Network Accounting].
Accounting- (Required)
This item may not appear depending on your
authentication and accounting settings.
Authentication System – Displays the [Authentication
System] page. For details on the page, refer to
Kerberos Server – Displays the [Kerberos Server
Settings] page. For details on the page, refer to
SMB Server – Displays the [SMB Server Settings]
page. For details on the page, refer to SMB Server on
LDAP Server – Displays the [LDAP Server] page. For
LDAP User Mappings – Displays the [LDAP User
LDAP Authentication – Displays the [LDAP
Authentication] page. For details on the page, refer to
LDAP Group Access – Displays the [LDAP Group
Access] page, refer to LDAP Group Access on page
198.
216
Properties
Feature
Accounting
Setting items
Accounting
Custom Filters – Displays the [Custom Filters] page.
For details on the page, refer to Custom Filters on
Configuration
(continued)
Accounting Configuration
This item may not appear depending on your
authentication and accounting settings.
Account Number – Enter the account number of the
authentication configuration you want to edit.
Edit – Displays the [User Account Settings] page,
which allows you to edit the authentication
configurations for the specified account number.
User Identification:
• Account Number – Displays the specified account
number.
• User Name – Enter the user name.
• User ID – Enter the user ID.
• Passcode – Enter the passcode for the user ID
• Retype Passcode – Re-enter the passcode for
verification.
• Card ID – Enter the card ID for the user.
Feature Access:
• Copy Service - Feature Access – Specify the type of
access control for copy jobs.
• Fax Service - Feature Access – Specify the type of
access control for sending faxes.
• Scan Service - Feature Access – Specify the type of
access control for scan jobs.
• Print Service - Feature Access – Specify the type of
access control for print jobs.
Impressions / Limits:
• Black & White Copy Limit – Specify the limits for
black and white copies.
• Color Scan Limit (WorkCentre 5225A/5230A) –
Specify the limits for color scans.
• Black & White Scan Limit – Specify the limits for
black and white scans.
• Black & White Print Limit – Specify the limits for
black and white prints.
User Role:
• User Role – Select a user role for the user.
• Add This User to Authorization Group – Select an
authorization group for the user. By default, users
belong to Authorization Group 00 (Default Group).
The groups in the list are defined under [Create
Authorization Groups] in the [Security] folder.
Device Default State Configuration
This item may not appear depending on your
authentication and accounting settings.
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7 CentreWare Internet Services
Feature
Setting items
Accounting
Accounting
Configuration
(continued)
Device Access – Displays the [Authentication
Configuration > Device Access] page. This page allows
you to control access to the machine features. The
following settings are invalid when [Login Type] is set
to [No Login Required].
Authentication required for:
• All Services Pathway – To require user
authentication to access the pathway to all services,
select [Locked]. To not require user authentication,
select [Unlocked].
• Job Status Pathway – To require user authentication
to access the pathway to job status information,
select [Locked]. To not require user authentication,
select [Unlocked].
• Machine Status Pathway – To require user
authentication to access the pathway to machine
status information, select [Locked]. To not require
user authentication, select [Unlocked].
Service Access – Displays the [Authentication
Configuration > Service Access] page, which allows
you to set access control to certain services on the
machine. The following settings are invalid when
[Login Type] is set to [No Login Required].
Authentication required for:
• Installed Services – To require user authentication to
access all services listed on this page, select [Lock
All]. To not require user authentication, select
[Unlock All].
Set access controls for the following services by
selecting one of the following options:
- [Unlocked]: Does not require user authentication
upon accessing a service.
- [Locked (Hide Icon)]: Requires user authentication,
and does not show the service menus to
unauthenticated users.
- [Locked (Show Icon)]: Requires user
authentication, but shows the service menus to
unauthenticated users.
• Copy – Select an access control option for the copy
service.
• Fax – Select an access control option for the fax
service.
• Internet Fax – Select an access control option for
the Internet Fax service.
• Scan to Mailbox – Select an access control option
for the Scan to Mailbox service.
• E-mail – Select an access control option for the E-
mail service.
• Network Scanning – Select an access control option
for the Network Scanning service.
• Scan to PC – Select an access control option for the
Scan to PC service.
• Print – Select an access control option for the Print
service.
• Send from Mailbox – Select an access control option
for Send from Mailbox service.
• Stored Programming – Select an access control
option for the Stored Programming service.
218
Properties
Feature
Accounting
Setting items
Accounting
• Job Flow Sheets – Select an access control option
for the Job Flow Sheets service.
• Custom Services – Select an access control option
for the Custom Services service.
Configuration
(continued)
Accounting
Login Screen
Settings
Accounting Login Screen Settings
• Alternative Name for User ID – Enter an alternative
name for “User ID”, which is to be displayed in a
login screen on the touch screen and in CentreWare
Internet Services, and is to be printed on reports.
The name can be up to 15 characters long.
• Mask User ID (***) – Specifies whether to display a
user ID, or hide it with asterisks on the login screen.
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7 CentreWare Internet Services
Feature
Setting items
Security
Authentication
Configuration
Allows you to set up the Authentication feature.
Authentication Configuration
Login Type – Select the user login method.
- No Login Required: Does not perform
authentication.
- Login to Local Accounts: Performs authentication
using user information pre-registered on the
machine.
- Login to Remote Accounts: Performs
authentication using user information pre-
registered on a remote server.
- Xerox Secure Access: Performs authentication
using Xerox Secure Access.
Mailbox Print– Select whether to require user
authentication when printing documents stored in
mailboxes.
Mailbox to PC/Server – Select whether to require user
authentication when retrieving documents from
mailboxes.
Non-account Print – Select whether to allow
processing of print jobs without user name or password
entry.
Verify User Details for Printer/Direct Fax Jobs – Select
whether to verify user details before processing print
and direct fax jobs.
Guest User – Select whether to allow non-registered
users to use the machine as guest users.
Guest Passcode – Enter a guest passcode. The
password can be 4 to 12 digits.
Retype Guest Passcode – Re-enter the passcode for
verification.
Save remote accounts in this machine – Select
whether or not to save remote accounts on this
machine.
Delete Remote Accounts – This setting is active when
[Save remote accounts in this machine] is set to
[Enabled]. Select whether or not to automatically
delete remote accounts saved on the machine, and
how often to delete them.
Week – This setting is active when [Delete Remote
Accounts] is set to [Weekly]. Select a day of the week
to delete remote accounts saved in the machine.
Day – This setting is active when [Delete Remote
Accounts] is set to [Monthly]. Select a date of the
month to delete remote accounts saved on the
machine.
Time – This setting is active when [Delete Remote
Accounts] is set to [Weekly] or [Monthly]. Select a time
to delete accounts saved on the machine.
Authentication - Required
For details on each item, refer to Accounting-
220
Properties
Feature
Authentication
Setting items
Authentication Configuration
Security
Configuration
For details on each item, refer to Accounting
Device Default State Configuration
For details on each item, refer to Device Default State
User Details
Setup
Allows you to configure the settings for user ID
authentication. The items displayed on this page vary
depending on the authentication method being
selected.
Alternative Name for User ID
Enter a name you want to display on the machine's
touch screen and CentreWare Internet Services, or to
print on reports, instead of the user name. This name
can be up to 15 characters long.
Mask User ID (***)
Specify whether or not to hide user IDs behind
asterisks when entered.
Alternative Name for Account ID
Enter a name you want to display on the machine's
touch screen and CentreWare Internet Services, or to
print on reports, instead of the account ID. This name
can be up to 15 characters long.
Mask Account ID (***)
Specify whether or not to hide account IDs behind
asterisks when entered.
Failed Access Log
Allows you to specify the number of authentication
failures within a certain period before the attempt is
logged as an error.
Store User Details
Specify whether to store user details in the machine’s
hard disk or nonvolatile memory.
Remote Login User ID
Specify whether to distinguish lower case and upper
case letters in user IDs for remote authentication.
User ID for Login
Specify whether or not to make the User ID text box
case-sensitive when a user ID is authenticated by the
remote server.
Minimum Passcode Length
Specify the minimum number of digits allowed for a
passcode.
221
7 CentreWare Internet Services
Feature
Setting items
Create Authorization Groups
Security
Create
Authorization
Groups
Allows you to create authorization groups to assign to
users. Up to 20 groups can be created including the
Default Group.
Edit – Displays the [Authorization Setup] page for a
group number.
Authorization Setup
Allows you to configure settings for a group.
• Group Name – Enter a group name of up to 32
characters.
• Restrict Recipient Selection Method – Specifies
whether or not to permit group members to specify
recipients using the keyboard screen and buttons on
the control panel, when the [Restrict Recipient
Selection Method] setting is set to [Only From
Address Book].
• Restrict User to Edit Address Book – Specifies
whether or not to permit group members to edit
Address Book, when the [Restrict User to Edit
Address Book] setting is set to [Yes].
• Allow User to Disable Active Settings – Specifies
whether or not to permit group members to disable
the Watermark feature during a user session, when
[Allow User to Disable Active Settings] is set to
[Enable Active Settings].
• When Protection Code Is Detected – Specifies what
to do if a protection code is detected in a job from a
user in this group.
Remote
Authentication System
Authentication
Servers
• Authentication System Settings – Allows you to
select the remote authentication method to use.
• Server Response Time-Out – Specifies the time-out
value for connection to the server.
• Search Time-Out – Specifies the time-out value for
search on the server.
• Use User Principal Name (UPN) Format – Specifies
whether or not to use the User Principal Name
format for user names.
Kerberos Server
Allows you to configure Kerberos servers 1 to 5.
Primary Server Name/IP Address – Enter the server
name or IP address of the primary server.
Primary Server Port Number – Enter the port number
of the primary server.
Secondary Server Name/IP Address – Enter the server
name or IP address of the secondary server.
Secondary Server Port Number – Enter the port
number of the secondary server.
Domain Name – Specify a domain name.
222
Properties
Feature
Remote
Setting items
Security
SMB Server
Authentication
Servers
(continued)
SMB Server Setup – Specify the setup method for an
SMB server. The options available for SMB servers 1
to 5 are:
Domain Name – Specify a domain name.
Server Name/IP Address – Specify a server name/IP
address.
Xerox Secure Access Settings
Default Prompt – Displays the default prompt message
to be displayed on the Xerox Secure Access login
screen. To change the message, enter it using up to
255 characters.
Default Title – Displays the default title for the Xerox
Secure Access login screen.
Local Login – Specify whether to allow login from the
machine.
Get Accounting Code – Specify whether to perform
account management using account information
received from the Xerox Secure Access server.
Connection Time-Out – Allows you to specify the
connection time-out period with the Xerox Secure
Access server.
IP Filtering
The IP Filtering feature provides machine security, by
allowing you to register the IP addresses that are
permitted to communicate with the machine.
IPv4 Filtering
IP Filtering:
• IP Filtering – Select whether to enable the IP
Filtering feature using IPv4 addresses.
IP Filter Rule List:
• Rule Number – Displays entry numbers 1 - 10 for IP
addresses to be filtered.
• Source IP/Mask – Displays the range of the IP
addresses in “IPv4 address/prefix length” format.
• Add – Displays the [Add IP Filter Rule - IPv4] page,
which allows you configure the following settings:
- Source IP Address: Enter an IP address from
which to permit communication with the machine.
- Source IP Mask: Enter the mask address of the IP
address in prefix length format.
• Edit – Displays the [Edit IP Filter Rule - IPv4] page,
which allows you to edit the IP address selected in
[IP Filter Rule List].
• Delete – Deletes the address selected in [IP Filter
Rule List].
IPv6 Filtering
IP Filtering:
• IP Filtering – Select whether or not to enable the IP
Filtering feature using IPv6 addresses.
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7 CentreWare Internet Services
Feature
Setting items
Security
IP Filtering
(continued)
IP Filter Rule List:
• Rule Number – Displays entry numbers 1 - 10 IP
addresses to be filtered.
• Source IP/Mask – Displays the ranges of the IP
addresses in “IPv6 address/prefix length” format.
• Add – Displays the [Add IP Filter Rule - IPv6] page,
which allows you configure the following settings:
- Source IP Address: Enter an IP address from
which to control access to the machine.
- Source IP Mask: Enter the mask address of the IP
address in prefix length format.
• Edit – Displays the [Edit IP Filter Rule - IPv6] page,
which allows you to edit the IP address selected in
[IP Filter Rule List].
• Delete – Deletes the address selected in [IP Filter
Rule List].
Unbounded
Port
(WorkCentre
5225A/5230A)
The Unbounded Port feature provides machine
security, by allowing you to register the ports that are
permitted to communicate with the machine.
Unbounded Port
Unbounded Port List:
• Rule Number – Displays the rule numbers of ports.
• Port Number – Displays port numbers.
• Port Location – Displays the locations of the ports.
• Protocol – Displays the protocol types of the ports.
• Add – Displays the [Add Unbounded Port] page,
where you can add a new port.
- Port Number: Enter a port number.
- Port Location: Enter the location of the port.
- Protocol: Enter the protocol type.
• Edit – Displays the [Edit Unbounded Port] page,
where you can edit an existing port.
- Port Number: Enter a port number.
- Port Location: Enter the location of the port.
- Protocol: Enter the protocol type.
• Delete – Deletes the settings of a selected port.
Audit Log
Audit logs record who used what services on the
machine and when. The Audit Log feature can monitor
unauthorized use, or attempts at unauthorized use, of
the machine. HTTPS must be configured before
enabling this feature.
Audit Log
Select whether or not to enable the Audit Log feature.
Machine Digital Allows you to create and upload certificates for SSL
Certificate
communication.
Management
Create New Self Signed Certificate
Allows you to create a self-signed certificate for SSL
communication. Clicking this button displays a page
which allows you to enter the following items.
Self Signed Certificate:
• Public Key Size – Select the size of the public key to
be assigned to the certificate.
• Issuer – Enter the issuer of the certificate using up to
64 characters.
• Apply – Click this button to generate the certificate.
224
Properties
Feature
Setting items
Security
Machine Digital Upload Signed Certificate
Certificate
Management
(continued)
Allows you to upload a certificate to the machine. You
can upload PKCS#7 and PKCS#12 format certificates.
This button becomes active when SSL communication
is enabled. Click this button to display a page which
allows you to enter the following items.
• Password – Enter the password to the certificate
using up to 36 characters.
• Retype Password – Re-enter the password for
verification.
• File Name – Click the [Browse] button to specify the
file to import.
• Import – Imports the certificate to the machine.
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7 CentreWare Internet Services
Feature
Setting items
Security
IP Sec
Allows you to set up the IP Sec (Security Architecture
for Internet Protocol) feature.
Protocol
Select whether or not to enable the IPSec feature.
IKE Authentication Method
Select the IKE authentication method from [Pre-Shared
Key] and [Digital Signature].
Shared Key
Specify the shared secret to be used when [IKE
Authentication] is set to [Pre-Shared Key].
Verify Shared Key
Re-enter the shared secret for verification. This is
displayed only when [IKE Authentication] is set to [Pre-
Shared Key].
Device Certificate
Displays the following message: “Device Certificate
becomes effective when Digital Signature is selected
as IKE Authentication Method. This certificate is set up
on the Certificate Management page.”
IKE SA Life Time
Specify the IKE SA lifetime.
IPSec SA Life Time
Specify the IPSec lifetime.
DH Group
Select a DH Group. [G2] ensures higher security than
[G1].
PFS
Select whether or not to enable the PFS (Perfect
Forward Security) feature.
Specify Destination IPv4 Address
Specify the destination address in IPv4 format.
Specify Destination IPv6 Address
Specify the destination address in IPv6 format.
Communicate with Non-IPSec Device
Select whether or not to allow communication with non-
IP Sec devices.
Certificate
Category
Management
Select the category of certificates to be displayed in the
Certificate List. The following options are available.
Local Device – Displays all certificates.
Trusted Certificate Authorities – Displays SSL server
certificates.
Intermediate Certificate Authorities – Displays SSL
server certificates.
Others – Displays S/MIME certificates and scan file
certificates.
Certificate Purpose
Select the type of certificates to display in the
Certificate List.
226
Properties
Feature
Certificate
Setting items
Security
Certificate Order
Management
(continued)
Select the display order of certificates.
Display the list
Displays the [Certificate List] page, which lists the
certificates in the selected category and purpose. The
items displayed in the list are as follows:
• Previous – Displays the previous page when the
Certificate List is in multiple pages.
• Next – Displays the next page when the Certificate
List is in multiple pages.
• Category – Displays the selected certificate
category.
• Certificate Purpose – Displays the selected
certificate purpose.
• Issued To – Displays the owner of the certificate.
• Validity – Displays the validity status of the
certificate.
• Certificate Details – Displays the [Certificate Details]
page, which shows the details of the selected
certificate. The items displayed on the page are as
follows:
- Use this certificate – Click this button to use this
certificate.
- Delete: Click this to delete the certificate.
Certificate Details:
- Category: Displays the category of the certificate.
- Issued To: Displays the owner of the certificate.
- Issuer: Displays the issuer of the certificate.
- Serial Number: Displays the serial number of the
certificate.
- Public Key Size: Displays the size of the public key
assigned to the certificate.
- Valid From: Displays the validity start date and
time.
- Valid Until: Displays the validity end date and time.
- Validity: Displays the validity status of the
certificate.
- Certificate Purpose: Displays the usage purpose
of the certificate.
- Certificate Selection Status: Displays the
certificate’s usage status on the machine.
- E-mail Address: Displays the e-mail address
associated with the certificate.
- Export this certificate: Exports the certificate to a
client computer’s certificate folder in PKCS#7
format.
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7 CentreWare Internet Services
Feature
Setting items
Security
802.1x
Allows you to set up the 802.1 authentication feature.
Enable IEEE 802.1x
Select whether or not to enable IEEE 802.1x
authentication.
Authentication Method
Specify the IEEE 802.1 x authentication method.
Login Name (Device Name)
Enter a user name for IEEE 802.1 authentication.
Password
Enter the password for the user name.
Retype Password
Re-enter the password for verification.
Certificate Validation
Select whether or not to validate the server certificate
when [Authentication Method] is [PEAP/MS-CHAPv2].
SSL/TLS
Settings
Allows you to configure SSL/TLS communication.
HTTP - SSL / TLS Communication
Select to enable HTTPS SSL/TLS communication.
HTTPS - SSL/TLS Communication Port Number
Enter the number of the port to be used for HTTPS-
SSL/TLS communication.
LDAP - SSL/TLS Communication
Select to enable LDAP SSL/TLS communication.
S/MIME Communication
Select to use a certificate for e-mail
transmission/reception via S/MIME communication.
This check box becomes active only when a certificate
for S/MIME communication is registered on the
machine.
Verify Remote Server Certificate
Select to verify the validity of server certificates sent
from the SSL/TLS server during SSL/TLS
communication.
S/MIME Settings Message Digest Algorithm
Select a message digest algorithm from [SHA1] and
[MD5].
Message Encryption Method
Select the encryption method to use when encrypting
e-mail messages sent from the machine.
Certificate Auto Store
Select the check box to automatically save S/MIME
certificates when they are attached to e-mails sent
from the addresses registered in the Address Book.
Receive Untrusted E-mail
Select the check box if do not want to receive untrusted
e-mails, such as those without a certificate.
Digital Signature - Outgoing E-mail
Select whether to always add a digital signature to
outgoing e-mails.
Receive Untrusted Internet Fax
Select the check box if you do not want to receive
untrusted Internet faxes, such as those without a
certificate.
Digital Signature - Outgoing Internet Fax
Select whether to always add a digital signature to
outgoing Internet faxes.
228
Properties
Feature
PDF/XPS
Setting items
Security
PDF Signature
Security
Settings
Select whether to add a digital signature to PDF files.
The machine must have a digital certificate to use this
feature.
XPS Signature
Select whether to add a digital signature to XPS files.
The machine must have a device certificate to use this
feature.
Watermark
Watermark
Date Format – Select the date format to be used for the
Watermark feature.
Default Watermark Effect – Select a type of Watermark
text.
Font Size – Select a font size of Watermark text.
Background Pattern – Select a Watermark background
pattern.
Density – Select a density of Watermark text.
Watermark/Background Contrast – Select the contrast
level to be applied between Watermark text and the
background.
Force Watermark
Copy Job – Specify whether or not to always enable
the Watermark feature for copy jobs.
Client Print – Specify whether or not to always enable
the Watermark feature for print jobs.
Mailbox Print – Specify whether or not to always
enable the Watermark feature for Mailbox Print jobs.
Job Status
Default
Completed Jobs View
Completed Jobs View – Specify whether or not to allow
all users or only authenticated users to view completed
jobs.
Access To – Specify whether to display all completed
jobs or only the jobs of a job owner. This is selectable
only when [Completed Jobs View] is set to [Require
Login to View Jobs].
Hide Job Details – Select whether to display or hide
details of completed jobs.
Active Jobs View
Hide Job Details – Select whether to display or hide
details of active jobs.
Scheduled
Advanced Settings
Image Overwrite Scheduled Image Overwrite – Select whether to
overwrite data on the hard disk.
Frequency – Specify the hard-disk overwriting
frequency.
Day – Specify a date of the month to overwrite data on
the hard disk. This setting is available when [Monthly]
is selected in [Frequency].
Week – Specify a day of the week to overwrite data on
the hard disk. This setting is available when [Weekly] is
selected in [Frequency].
Hour – Specify an hour to overwrite data on the hard
disk.
Minute – Specify a minute to overwrite data on the hard
disk.
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7 CentreWare Internet Services
Feature
Service
Setting items
Security
Restricted Operation Settings
Representative On – Specify whether to set the maintenance passcode
Restricted
for the Service Representative.
Operation
(WorkCentre
5225A/5230A)
Maintenance Passcode – Specify a passcode for the
Service Representative. The passcode can be from 4
to 12 characters long.
Retype Maintenance Passcode – Re-enter the
passcode for verification.
System
Administrator
Settings
Allows you to set the System Administrator’s ID and
password.
Administrator’s Login ID
Specify the System Administrator’s ID with up to 32
characters.
Administrator’s Passcode
Specify the System Administrator’s passcode with up
to 32 characters.
Retype Administrator's Passcode
Re-enter the System Administrator’s passcode for
verification.
Maximum Login Attempts
Specify the number of System Administrator login
attempts before reporting a login failure.
Feature
Unique Function Code
Enablement
(WorkCentre
5225A/5230A)
Specify the code of the unique function to be enabled.
Support
This page provides support information for the machine, including a link for software
updates and contacts for technical support.
Follow the steps below to select the features available on the [Support] tab.
1. Click [Support] on the Header Panel of the home page.
The [Support] page is displayed.
2. Set the required options.
NOTE: The System Administrator can edit the information on this page, except for the
software upgrade website.
System Administrator
Name
Identifies the System Administrator.
Phone Number
Displays the telephone number of the System Administrator.
Location
Identifies the location of the System Administrator.
230
Support
Xerox Support
Customer Support Phone Number
Displays the telephone number of the customer support representative.
Services Phone Number
Displays the telephone number of the service representative.
Supply Phone Number
Displays the telephone number of the consumable support representative.
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7 CentreWare Internet Services
232
8 Printer Environment Settings
This chapter describes how to set up the printing environment for the machine. Some
models require a Printer Kit to use the print feature on the machine.
The following information is provided:
Windows TCP/IP
This section explains how to set up the machine to operate in a Windows TCP/IP
environment. The following information is provided:
Quick Network Setup (DHCP)
Prerequisites for Quick Network Setup Using TCP/IP
1. Confirm that an existing operational network utilizing TCP/IP is available.
2. Confirm that the Ethernet cable is plugged into the multifunction machine and into
an operational Ethernet port on the network.
NOTE: The Ethernet cable is an RJ45 type and is not supplied by Xerox.
Configuring an IP Address via DHCP
On startup, the multifunction device defaults to DHCP to obtain its network
configurations. A DHCP server delivers an IP address, as well as other configuration
settings to the machine. If you use a DHCP server to allocate an IP address to the
machine, then proceed as follows:
Procedure for Quick Network Setup Using TCP/IP
1. Power on the machine.
2. Wait a minute or so while the machine negotiates an IP address.
3. Print the Configuration Report.
1) Select the <Machine Status> button on the machine.
2) On the [Machine Information] screen, select [Print Reports].
3) Select [Printer Reports].
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8 Printer Environment Settings
4) Select [Configuration Report].
5) Press the <Start> button on the machine.
4. Read the Configuration Report to confirm that an IP address has been allocated
and that it is a valid IP address on your network.
NOTE: If the IP address starts with 169.xxx.xxx.xxx, then the DHCP server has not
properly allocated an address or DHCP is not enabled on your network.
5. Record the IP address allocated.
6. From a computer, open a web browser (such as Internet Explorer), and then enter
the machine’s IP address. If connected properly, you should see the CentreWare
Internet Services web page for your machine.
NOTE: CentreWare Internet Services is a powerful tool for configuring the machine
remotely. The default user ID is "11111" and the passcode is "x-admin". The user
name and passcode are case sensitive and should be changed after install.
7. Load the print drivers on the computers that will be accessing the machine.
Quick Network Setup (Static IP)
Prerequisites for Manual Setup of the Network Using a Static IP Address
NOTE: On startup, the WorkCentre multifunction machine defaults to DHCP to obtain
its network configurations, so DHCP must be turned off by manually entering a static
IP address.
Before installing, record the following information for use during setup:
TCP/IP Address:
Gateway Address:
Subnet Mask (for IPv4) / Prefix (for IPv6):
DNS Server Address:
Procedure for Manual Setup of the Network Using a Static IP Address
1. Power on the machine.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Protocol Settings] in the [Features] menu.
7. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 7
8. Select [IPv4 - IP Address Resolution], and then [Change Settings].
9. Select [STATIC], and then select [Save].
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WindowsTCP/IP
10. Select [IPv4 - IP Address], and then [Change Settings].
11. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. Select [Save].
12. Select [IPv4 – Subnet Mask], and then [Change Settings].
13. Using the same method as in step 11, enter a subnet mask.
14. Select [IPv4 – Gateway Address], and then [Change Settings].
15. Using the same method as in step 11, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
16. Select [IPv4 – IP Filter], and then [Change Settings].
17. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
18. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 7
8. Set [IPv6 Address Manual Configuration] to [Enabled].
9. Select [Manually Configured IPv6 Address], and then [Change Settings].
10. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
11. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
12. Enter an IP address prefix, and then select [Save].
13. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
14. Using the same method as in step 10, enter a gateway address.
15. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
16. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
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8 Printer Environment Settings
NetWare
This section explains how to install the machine onto a NetWare network. The following
information is provided:
Information Checklist
Before installing the machine onto a network, make sure that the following items are
available or have been performed.
Item
By
An existing operational NetWare network is required. These procedures Customer
are not designed to install a NetWare network.
NetWare versions 3.x, 4.x, 5.x or 6.x
Customer
Customer
Obtain and record the following information, if required:
• IPv4 address
• Gateway address
• Subnet mask
• Host name
NOTE: Only the IPv4 format is available for addresses.
Test the machine to make sure that it is fully installed and functioning
correctly.
Customer
Customer
Install the print driver.
for assistance.
NetWare Environments
System configuration
The machine supports NetWare PServer mode in Bindery or NDS. NetWare 3.x/4.x/
5.x/6.x is required to support Bindery. NetWare 4.11 or later is required to support NDS.
In the PServer mode, the machine will function as a print server and print jobs from the
print queue. The machine uses one file server user license.
NOTE: The machine does not support RPrinter mode.
236
NetWare
Target computers
The NetWare versions and NetWare client computers require the following
environments.
NetWare versions
A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x.
NetWare client computers
A Novell-accredited computer which can run Windows 2000, Windows XP or Windows
Server 2003.
NOTE: When using the LPD port by Novell Distributed Print Services (NDPS), activate
the LPD port on the machine and set the IP address.
IPX/SPX frame types
The machine supports the following Ethernet interfaces.
• 10Base-T (Twisted Pair Cable)
• 100Base-TX (Twisted Pair Cable)
The machine supports the following frame types.
• Ethernet II specification
• IEEE802.3 specification
• IEEE802.3/802.2 specification
• IEEE802.3/802.2/SNAP specification
The machine sends out packets of each frame type on the connected network. It
automatically uses the frame type which corresponds to the first response. However, if
more than one protocol is running simultaneously on the same network, the machine
will use the same frame type as used by the NetWare server.
NOTE: Some network components, such as the hub, may not support automatic
frame type setup. If the data link indicator light of the port does not light up, match the
IPX/SPX setting of the frame type of the machine, to the frame type of the file server.
NetWare Installation
This section describes the installation procedures to use the machine in a NetWare
environment.
Installation Procedure
The installation procedure is as follows.
Network Communication Setup
Enable the NetWare port.
When using IPX:
Set the NetWare port to [Enabled] using the touch screen or CentreWare Internet
Services.
When using TCP/IP:
Set the NetWare port to [Enabled] using the touch screen or CentreWare Internet
Services. Set the IP address on the control panel or CentreWare Internet Services.
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8 Printer Environment Settings
NetWare Setup
Computer Setup
Test Print
Network Communication Setup
Use this procedure to set up the network communication parameters of the machine.
At the machine, perform these steps.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
First, enable the NetWare port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. Select [NetWare], and then [Change Settings].
8. Select [Port Status], and then [Change Settings].
9. Select [Enabled], and then [Save].
Next, establish TCP/IP if you use an IP Address for the NetWare network.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode] or [Dual Stack].
NOTE: [IPv6 Mode] is not available for NetWare settings.
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
5. Select [IPv4 - IP Address], and then [Change Settings].
238
NetWare
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. Enter a value (0 to 255) into the highlighted field and select
[Next]. The next 3 digits are highlighted. When you have finished entering all
values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
NetWare Setup
Use PCONSOLE or NetWare Administrator (NWADMIN) to create a print queue, print
server and printer, and assign the respective objects. For information on how to use
PCONSOLE or NWADMIN, refer to the manual which comes with NetWare.
There are two ways to type the name: typeful (OU, O, etc.) and typeless. The user must
use the typeful name in order for it to work.
Example: ou=xxxx.o=yyyy.c=zzzzz
When using in the PServer mode, set as follows.
• Printer server name – Use the same device name as the target printer.
• Printer location – Set as Auto Load.
• Printer Type – Set as Parallel.
• Parallel Setting – Set as Auto Load.
For NetWare 5, only NWADMIN is available for use.
Computer Setup
Install the PCL print driver on the NetWare client computer. Refer to the HTML
document on the PCL Print Driver CD-ROM.
Test Print
To make sure that the machine has been installed on the network correctly, submit a
test print from each client computer. Perform the following steps.
1. Open a document on a client computer.
2. Select the machine as the printer.
3. Print the document on the machine and verify that it prints correctly.
4. Make sure that the print driver is installed on every computer that will be sending
jobs to the machine.
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8 Printer Environment Settings
5. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
UNIX TCP/IP
This section explains how to set up the machine to operate in a UNIX TCP/IP
environment. The UNIX Workstation Operating Systems (OS) supported are Solaris,
SunOS, and HP-UX. The following information is provided:
Information Checklist
Before installing the UNIX TCP/IP features on the machine, make sure that the
following items are available or have been performed.
Item
By
An existing operational network utilizing a UNIX TCP/IP protocol is
required. These steps are not designed to install the UNIX TCP/IP
network.
Customer
SunOS 4.1x, Solaris 1.x, 2.x, 7.x, 8.x, 9.x, 10.x, HP-UX 9.x, 10.x, 11.x
Make sure that the correct IP Address is being used for the machine.
Make sure that the Gateway Address is set correctly.
Customer
Customer
Customer
Customer
Make sure that the Subnet Mask (for IPv4) or Prefix (for IPv6) is set
correctly.
Make sure that the Host Name is set correctly.
Customer
Customer
Test the machine to make sure that it is fully installed and functioning
correctly.
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UNIXTCP/IP
UNIX TCP/IP Environments
System configuration
The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the
transport protocol. With the LPD, use the machine as a UNIX network printer.
The LPD supports spool mode, this is where print jobs from clients are spooled once
before output. It also supports non-spool mode, this is where print jobs are output
sequentially, without spooling.
Target computers
The target computers are as follows.
• Workstation or personal computer with RFC 1179 Line Printer Daemon Protocol
Interface
The LPD is available on the following interfaces:
• Ethernet 100Base-TX
• Ethernet 10Base-T
The applicable frame types conform to Ethernet II (Ethernet interface).
UNIX TCP/IP Installation
This section explains how to install the machine in a UNIX TCP/IP environment.
Installation Procedure
There are three stages.
Network Communication Setup
The machine needs to be set up and configured for TCP/IP.
Computer Setup
The computer OS needs to be configured for the machine.
Test Print
A print job should be submitted to make sure that the machine has been installed and
configured correctly.
Network Communication Setup
Use this procedure to set up the network communication parameters of the machine.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
Follow the steps below to establish TCP/IP.
1. Connect the machine to the network.
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8 Printer Environment Settings
2. Press the <Log In/Out> button on the control panel, and then type in the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Protocol Settings] in the [Features] menu.
7. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 7
8. Select [IPv4 - IP Address Resolution], and then [Change Settings].
9. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 9, then proceed to step 10 to configure the protocol
settings. Otherwise, proceed to step 16.
10. Select [IPv4 - IP Address], and then [Change Settings].
11. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
12. Select [IPv4 – Subnet Mask], and then [Change Settings].
13. Using the same method as in step 11, enter a subnet mask.
14. Select [IPv4 – Gateway Address], and then [Change Settings].
15. Using the same method as in step 11, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
16. Select [IPv4 – IP Filter], and then [Change Settings].
17. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
18. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 7
8. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 8, proceed to step 9. Otherwise, proceed to step 15.
9. Select [Manually Configured IPv6 Address], and then [Change Settings].
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10. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
11. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
12. Enter an IP address prefix, and then select [Save].
13. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
14. Using the same method as in step 10, enter a gateway address.
15. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
16. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
Workstation Setup
This section explains how to set up Solaris, SunOS, and HP-UX workstations. Refer to
the relevant instructions below:
Print language/mode/logical printer
A printer name for the logical printer should correspond to the print language/mode to
be used for printing, or to the Logical Printer Number which was registered through
CentreWare Internet Services.
Printer Name
Print Language/Mode/Logical Printer
PostScript
PS*
PSASC/PSA*
PSBIN/PSB*
PCL
PostScript
PostScript
PCL
LP
Print language specified on the touch screen of the machine.
DUMP/DMP
AUTO/ATO
TIFF/TIF
TIFF%n
Dump mode
Auto detection mode
TIFF direct print
TIFF (%n: Logical Printer Numbers 1 to 20 which were
registered through CentreWare Internet Services.)
PS%n*
PostScript (%n: Logical Printer Numbers 1 to 10 which were
registered through CentreWare Internet Services.)
*: Requires PostScript Kit
You can also add output parameters to the above printer name. The parameters are
the same as those for -C option. Insert “_” between the printer name and output
parameter, for example “PS_A4”.
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8 Printer Environment Settings
NOTE: If a different printer name is specified, the print language or mode specified on
the touch screen of the machine is used.
NOTE: When setting print languages/modes from the same workstation to a single
printer, it is recommended to set one kind of each. If two or more kinds of languages/
modes are set, the workstation may display the same job number for some queues
(lpq).
NOTE: To print an ASCII-format PostScript file, specify PSASC for data processing
with TBCP enabled.
NOTE: To print a binary-format PostScript file, specify PSBIN for data processing with
TBCP disabled.
NOTE: When specifying PS, the machine functions as if PSBIN is specified.
NOTE: You cannot use -C option when specifying the printer name with the output
parameter.
NOTE: Lowercase characters can also be used for a printer name.
NOTE: Up to 64 characters can be used for a printer name.
NOTE: Output parameters in the print data take priority over the printer name.
Solaris
Follow the steps below to set up a Solaris workstation to communicate with the
machine.
1. Log in as root at a client workstation.
2. Use the Solaris ADMINTOOL to add the machine to the system host files.
NOTE: Refer to the Solaris documentation for instructions on using the ADMINTOOL.
1) Select [Browse].
2) Select [Printers].
3) Select [Edit].
4) Select [Add].
5) Select [Local Printer].
6) Enter the [Host Name] in the Printer Name field and then select [OK].
7) Select [File].
8) Select [Exit].
3. Verify connectivity to the machine by using a UNIX command such as ping, as
shown in the following example:
ping PrinterName
PrinterName is alive
NOTE: The remote queue name must be set to lp to spool jobs to the machine.
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SunOS
Follow the steps below to set up a SunOS workstation to communicate with the
machine.
1. Log in at a client workstation as root and add the machine to the /etc/hosts file.
For example:
IP address [tab] PrinterName
NOTE: If an NIS server is running on the same segment of the network as the
machine, log in at the NIS server as root and add the machine to the master hosts file.
For example:
IP address [tab] PrinterName
2. Verify connectivity to the machine, by using a UNIX command such as ping, as
shown in the following example:
ping PrinterName
PrinterName is alive
3. Edit the /etc/printcap file to contain an entry for the machine queue using the
following example:
PrinterName:\
:lp=:\
:rm=PrinterName:\
:mx#0:\
:sd=/var/spool/lpd/PrinterName:\
:lf=/var/spool/lpd/PrinterName/log:
1) PrinterNameis the local client name of the machine.
2) lp= is the local device name for the printer output. For remote printers, this
parameter must be set to nothing.
NOTE: The recommended remote queue name is lp.
3) rm= is the remote device. This is the IP hostname for the machine on the local
client. The remote printer name defaults to lp, the default printer.
4) mx#0 indicates that there is no limit on the document size.
5) sd= is the path to the queue for the machine.
6) lf= is the error log file name.
4. The machine can be designated as the default print queue. It will then be
unnecessary to include the PrinterName in the lpr command line.
1) To designate the machine as the default print queue, add the following to the
/etc/printcap file. This is an addition to the information entered in the previous
step.
lp PrinterName:\
:lp=:\
:rm=PrinterName:\
:mx#0:\
:sd-/var/spool/lpd/PrinterName:
5. Create the spool directory identified in the printcap file and set the access
attributes, as shown in the example below. The spool directory should be located
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8 Printer Environment Settings
on a disk partition large enough to hold copies of documents that will be
submitted.
cd /var / spool / lpd
mkdir PrinterName
chmod 744 PrinterName
HP-UX
Follow the steps below to set up an HP-UX workstation to communicate with the
machine.
1. Log in as root at a client and add the machine to the /etc/hosts file. For example:
Ip address [tab] PrinterName
2. Verify connectivity to the machine, by using a UNIX command such as ping from a
terminal command window, as shown in the following example:
ping PrinterName
NOTE: Select CTRL+C to cancel the ping command.
3. There are two methods to install the machine on an HP-UX workstation. Refer to
one of the following sections to complete the installation:
Using the Command Window TTY Method
Follow the steps below to use the command window to manually enter command
strings.
1. Open a command window on the desktop. From the command prompt (#), enter
the information below. Remember that UNIX commands are case-sensitive.
1) Type suto access the superuser mode.
2) Type shto run the Bourne shell.
3) Type lpshutto stop the print service.
4) Type the following command on one line:
lpadmin -pqueuename -v/dev/null -mrmodel -ocmrcmodel-
osmrsmodel -ob3 -orc -ormhostname -orplp
NOTE: The queuename is the name of the print queue being created. The hostname
is the PrinterNamefor the machine from the etc/hosts file.
The remote queue name must be set to lpto spool jobs to the machine. This is set by
the -orplpcommand.
2. Type lpschedto start the print service.
3. Type enable queuenameto enable the queue to print to the machine.
4. Type accept queuenameto enable the queue to start accepting jobs from the
HP-UX workstation.
NOTE: The queuename is the name of the print queue that has been created.
5. Type exitto exit the Bourne shell.
6. Type exitto exit superuser mode.
7. Type exitto close the command window.
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UNIXTCP/IP
Using the System Administrator Manager (SAM) GUI Method
Follow the steps below to use the HP System Administrator Manager (SAM) GUI
(Graphical User Interface).
NOTE: Refer to the HP-UX documentation for additional information on using the
System Administrator Manager (SAM).
1. Start the SAM application.
2. Select the [Printers and Plotters] icon.
3. Select [Actions] from the Menu Bar.
4. Select [Add Remote Printer/Plotter] from the pull-down menu.
5. Enter the following information into the form displayed in the [Add Remote Printer/
Plotter] dialog box:
1) Printer Name
2) Remote System Name
3) For the Remote Printer Name, enter “lp”.
NOTE: The Printer Name is the name of the print queue being created. The Remote
System Name is the PrinterName for the machine from the etc/hosts file.
The Remote Printer Name must be set to lp to spool jobs to the machine.
4) Enable [Remote Printer on a BSD system] by selecting the check box.
5) Make sure that the [Remote Cancel Model] is set correctly,
6) Make sure that the [Remote Status Model] is set correctly.
7) Make sure that the [Default Request Priority] is set correctly.
8) Make sure that the [Allow Anyone to Cancel a Request] check box is set
correctly.
9) Make sure that the [Make This Printer the Default Destination] check box is set
correctly.
6. Select [OK].
7. Read and respond to any system messages displayed.
Test Print
To make sure that the machine has been installed on the UNIX TCP/IP network
correctly, a test print should be submitted from each client workstation. Perform the
following steps.
1. Start the Open Windows application.
2. Send a test print to the machine.
3. Repeat the procedure for all workstations that will be sending jobs to the machine.
The UNIX TCP/IP installation is now complete.
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Printing
Solaris/HP-UX
This section describes printing from workstations running Solaris or HP-UX. Refer to
the manuals supplied with the workstation for full details.
Print (lp)
The lp command is used for printing.
Command format
lp [-d printer name] [-n number of copies] File name
Command options
The following command options are available.
• -d printer name
Specify the printer name registered by the lpadmin command as the -d option. If this
option is omitted, the default printer lp will be used.
• -n number of copies
This option specifies the number of copies. If one lp command is issued to print multiple
files, the number of copies specified will apply to all the files. However, this is only
effective when the machine is in the spool mode. In the non-spool mode, the client must
be a Windows NT machine to use this option.
NOTE: Some options which are not listed here (e.g. -m option) and which are not
processed by the workstation sending the print instructions, will not be valid.
NOTE: In the spool mode, up to 32 files can be printed by one lp command. Any files
specified after the 32nd file will be ignored.
Example
To print a file named file1 to a printer named fxPS, enter the following command:
%lp -dfxPS file1
To output three copies of file1 and then three copies of file 2 to fxPS, enter the following
command:
%lp -dfxPS -n3 file1 file2
Delete (cancel)
The cancel command is used to delete print data.
Command format
cancel [printer name] [job number]
Command options
The following command options are available.
• Printer name
This option specifies the printer name. The cancel command can be effectively used
with the combined use of -a, -e and -u as shown below. This option is only valid in the
spool mode.
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-a
-e
Deletes all the print data belonging to the user issuing the command,
from the specified printer.
Deletes all the print data from the specified printer.
-u user name Deletes all the print data belonging to the specified user, from the
specified printer.
• job number
This option specifies the job number of the print data to be deleted. These numbers can
be checked by issuing an lpstat command.
This option is only valid in the spool mode.
NOTE: Print data which consists of multiple files sent in one print instruction cannot be
deleted file by file. All the files will be deleted together.
NOTE: This command is invalid if no options are specified, or if there is no print data
which matches the option.
NOTE: You can only delete print data from the same workstation used to send the
print data. You cannot delete print data sent by other workstations.
NOTE: When a command to delete print data is received, the file will be deleted even
if it is in the process of being printed. Any unprinted data will be cancelled after the file
has been deleted.
Example
To delete the print data from printer fxPS for job number 27, enter the following
command.
%cancel fxPS-27
To delete all the print data from printer fxPS, enter the following command.
%cancel fxPS -e
SunOS
This section describes printing from a workstation running SunOS. See the manuals
supplied with the workstation for full details.
Print (lpr)
The lpr command is used to print.
Command format
/usr/ucb/lpr [-P printer name] [-# number of copies]
[-C parameter] File name
Command options
The following command options are available.
• -P printer name
This option specifies the printer name registered at /etc/printcap. If this option is
omitted, print data will be output to the default printer lp.
• -# number of copies
This option specifies the number of copies. If one lpr command is issued to print
multiple files, the number of copies specified by this option will apply to all the files.
This option is only valid in the spool mode.
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8 Printer Environment Settings
• -C parameter
To print from the machine using the PostScript language, use the -C option to specify
the form of output.
This option is valid in the spool mode. In the non-spool mode, the client must be a
Windows NT machine to use this option.
NOTE: If the PostScript logical printer and the -C option are configured simultaneously
using CentreWare Internet Services, some functions may not work as expected.
Also, when specifying the PostScript logical printer as a default printer on UNIX, it is
recommended not to use the -C option by lpr. Refer to the -C option of the lpr
command.
NOTE: Some options which are not listed here (e.g. -m option) and which are not
processed by the workstation sending the print instructions, will not be valid.
NOTE: In the spool mode, up to 32 files can be specified in one lpr command. Any
files specified after the 32nd file will be ignored.
Example
To print a file named file1 to a printer named fxPS, enter the following command:
%lpr -PfxPS file1
To print three copies of file1 and three copies of file 2 to fxPS, enter the following:
%lpr -PfxPS -#3 file1 file2
To print a file named file1 to a printer named fxPS as an A4-sized (210 × 297 mm/
8.3 ×11.7 inches) duplex job, enter the following command:
%lpr -PfxPS -C,DUP,A4 file1
Delete (lprm)
The lprm command is used to delete print data.
Command format
/usr/ucb/lprm [-P printer name] job number
Command options
The following command options are available.
• -P printer name
This option specifies the printer name registered with /etc/printcap. If this option is
omitted, the default printer lp will be used.
• job number
This option specifies the job number of the print data to be deleted. A job number is a
serial number between 1 and 999 determined by the workstation. These numbers can
be checked by issuing an lpq command.
Instead of a job number, you can specify a user name or “-”.
This option is invalid in the non-spool mode.
• User name is only valid when you log in as a superuser. When this option is taken,
all the print data you specify will be deleted.
This option is only valid in the spool mode.
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UNIXTCP/IP
• -
You can delete all your print data by specifying this option. If this option is issued by
a superuser, all the print data received by the machine will be deleted.
This option is only valid in the spool mode.
NOTE: Print data which consist of multiple files sent in one print instruction cannot be
deleted file by file. All the files will be deleted together.
NOTE: This command is invalid if no options are specified, or if there is no print data
which matches the option.
NOTE: You can delete only print data from the same workstation used to send the
print data. You cannot delete print data sent by other workstations.
NOTE: When a command to delete print data is received, the file will be deleted even
if it is in the process of being printed. Any unprinted data will be cancelled after the file
has been deleted.
Example
To delete the print data from printer fxPS for job number 351, enter the following
command:
%lprm -PfxPS 351
Printer Status
Solaris/HP-UX
The lpstat command is used to inquire about the status of the machine.
NOTE: In the non-spool mode, this function is available to Windows NT clients but not
to HP-UX/Solaris clients.
Command format
lpstat [option]
Command options
The following command options are available.
If no option is specified, all the print data-related information will be displayed.
The sequence of the options does not affect the outcome.
To use more than one argument at the same time, separate them by commas and
enclose all the arguments with “ ”.
E.g. %lpstat -u "user1,user2,user3"
• -o [printer name]
This option displays the print data for the specified printer.
• -t
This option displays all the information.
• -u [user name]
This option displays information about print data received from specified users.
• -v [printer name]
This option displays the printer name and the path name for the machine. The printer
name is specified in the argument.
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8 Printer Environment Settings
NOTE: Long file names will be truncated.
NOTE: Information for a maximum of 64 print instructions can be displayed.
NOTE: If two or more types of print languages/modes are set up on a single
workstation, identical job numbers may be displayed when an inquiry command
(lpstat) is issued.
Example
To inquire about the print data received by a printer named fxPS, enter the following
command:
%lpstat -ofxPS
SunOS
The lpq command is used to inquire about the status of the machine.
NOTE: In the non-spool mode, this function is available to Windows NT clients but not
to SunOS clients.
Command format
/usr/ucb/lpq [-P printer name] [-l] [user name]
[+interval]
Command options
The following command options are available.
• -P printer name
This option specifies the printer name registered at /etc/printcap. If this option is
omitted, the default printer lp will be used.
• -l
This option displays information about the workstation which is sending the print
instruction in long format.
• User name
This option displays information about print data received from a specified user.
• +interval
This option is used to specify the inquiry interval period for the duration of printing, until
all the data received has been printed. The interval is set up in seconds.
The screen of the client is refreshed each time the information is returned.
NOTE: Long file names will be truncated.
NOTE: Information for a maximum of 64 print instructions can be displayed.
NOTE: If two or more types of print languages/modes are set up on a single
workstation, identical job numbers may be displayed when an inquiry command (lpq)
is issued.
Examples
• To inquire about the print data received by a printer named fxPS, enter the following
command:
%lpq -PfxPS
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UNIXTCP/IP
• To display a printer named fxPS in long format, enter the following command:
%lpq -PfxPS -l
-C Option
On SunOS, the -C option can be used to specify the print format if the machine prints
with the PostScript language in spool mode.
This section explains the functions which can be specified and printing operations
which will be affected using the -C option.
NOTE: When the PostScript logical printer that was configured using CentreWare
Internet Services and the -C option have been specified simultaneously, some of the
actions cannot be guaranteed to work. Also, when specifying the PostScript logical
printer as a default printer on UNIX, it is recommended not to use the -C option.
Function
The following items can be set up using the -C option.
Selecting a paper tray
When selecting a paper tray, specify either a paper size or a tray. If the paper size is
specified, the machine automatically searches and selects the tray.
The following parameters can be specified.
Parameter
INTRAY1/intray1
Description
Selects Tray 1.
Selects Tray 2.
Selects Tray 3.
Selects Tray 4.
INTRAY2/intray2
INTRAY3/intray3
INTRAY4/intray4
INTRAY5/intray5
INMF/inmf
Selects Tray 5 (Bypass).
Selects Tray 5 (Bypass).
A3/a3
Selects the tray which has A3 (297 × 420 mm/11.7 × 16.5
inches) paper loaded.
B4/b4
Selects the tray which has B4 (257 × 364 mm/10.1 × 14.3
inches) paper loaded.
A4/a4
Selects the tray which has A4 (210 × 297 mm/8.3 × 11.7
inches) paper loaded.
B5/b5
Selects the tray which has B5 (182 × 257 mm/7.2 × 10.1
inches) paper loaded.
A5/a5
Selects the tray which has A5 (148 × 210 mm/5.8 × 8.3
inches) paper loaded.
LETTER/letter
LEGAL/legal
INHC/inhc
Selects the tray which has letter size (216 × 279 mm/8.5 ×
11.0 inches) paper loaded.
Selects the tray which has legal size (216 × 356 mm/8.5 ×
14.0 inches) paper loaded.
Selects the High Capacity Tray.
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8 Printer Environment Settings
NOTE: If multiple parameters are specified in the first lpr command, data may not be
printed correctly.
NOTE: The system default is used if no tray number is specified, or a specified tray or
specified size of paper is not loaded.
NOTE: This option is for specifying paper size only. Paper is selected but the
document size is not resized to fit the actual paper size.
NOTE: If the print data specifies a paper tray, the setting takes priority over any -C
option.
NOTE: If an invalid combination is specified, the machine may not operate correctly.
NOTE: For some print languages, the specification may be invalid.
Selecting a paper output tray
The following parameter can be specified.
Parameter
Description
STACKER%n/stacker%n
Delivers prints to a finisher tray. (%n: bin number 1)
Selecting a paper type
The following parameters can be specified.
Parameter
Description
PTS/pts
PT1/pt1
POH/poh
PTP/ptp
PRC/prc
Selects plain paper.
Selects thick paper 1.
Selects transparency.
Selects tracing paper.
Selects recycled paper.
Specifying double-sided printing
The following parameters can be specified.
Parameter
Description
DUP/dup
Double-sided printing as follows:
A B
TUMBLE/tumble
SIMP/simp
Double-sided printing as follows:
A B
C D
Single-sided printing
NOTE: If multiple parameters are specified in an lpr command, data may not print
correctly.
NOTE: The system default is used if no parameter is specified.
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UNIXTCP/IP
NOTE: If the print data specifies double-sided or single-sided printing, those
specifications take priority over any -C option.
Specifying paper size and double-sided printing
Select a paper size and a binding option. The following parameters can be specified:
Parameter
Description
A3D/a3d
A3T/a3t
A4D/a4d
A4T/a4t
B4D/b4d
B4T/b4t
A5D/a5d
A5T/a5t
B5D/b5d
B5T/b5t
Double-sided printing on A3 (297 × 420 mm/11.7 × 16.5
inches) paper and long-edge binding
Double-sided printing on A3 (297 × 420 mm/11.7 × 16.5
inches) paper and short-edge binding
Double-sided printing on A4 (210 × 297 mm/8.3 × 11.7
inches) paper and long-edge binding
Double-sided printing on A4 (210 × 297 mm/8.3 × 11.7
inches) paper and short-edge binding
Double-sided printing on B4 (257 × 364 mm/10.1 × 14.3
inches) paper and long-edge binding
Double-sided printing on B4 (257 × 364 mm/10.1 × 14.3
inches) paper and short-edge binding
Double-sided printing on A5 (148 × 210 mm/5.8 × 8.3
inches) paper and long-edge binding
Double-sided printing on A5 (148 × 210 mm/5.8 × 8.3
inches) paper and short-edge binding
Double-sided printing on B5 (182 × 257 mm/7.2 × 10.1
inches) paper and long-edge binding
Double-sided printing on B5 (182 × 257 mm/7.2 × 10.1
inches) paper and short-edge binding
NOTE: If multiple parameters are specified in an lpr command, data may not print
correctly.
NOTE: The system default is used if no parameter is specified.
NOTE: If the print data specifies double-sided or single-sided printing, those
specifications take priority over any -C option.
Specifying collation
The following parameter can be specified.
Parameter
COLLATE/collate
Description
Sorts prints electronically.
NOTE: For some print languages, the collation parameter may be invalid.
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8 Printer Environment Settings
Specifying the print mode
The following print mode parameters can be specified.
Parameter
GC/gc
GB/gb
Description
Selects quality priority.
Selects speed priority.
NOTE: If several parameters are specified in the first lpr command, data may not print.
NOTE: The system default is used if no parameter is specified.
Specifying stapling
The following parameters can be specified for stapling.
Parameter
STAPLETL
Description
Places one staple in the upper left corner of the prints.
Places two staples at the top of the prints.
STAPLETD
STAPLETR
STAPLELD
STAPLERD
STAPLEBL
STAPLEBD
STAPLEBR
Places one staple in the upper right corner of the prints.
Places two staples on the left side of the prints.
Places two staples on the right side of the prints.
Places one staple in the lower left corner of the prints.
Places two staples at the bottom of the prints.
Places one staple in the lower right corner of the prints.
NOTE: If several parameters are specified in the first lpr command, data may not print.
NOTE: For some print languages, the stapling parameter may be invalid.
Printing
To specify the output format for printing, enter the following command:
-C,[parameter],[parameter]
Enter a “,” (comma) after -C followed by the parameters which specify the output
format. To specify multiple parameters, separate them with “,”.
For example, to print a file named “file1”, two-sided on A4 (210 × 297 mm/8.3 × 11.7
inches) on printer fxPS, enter the following command:
%lpr -PfxPS -C,DUP,A4 file1
NOTE: If a parameter string of the -C option exceeds 64 characters, the operation
may not function correctly.
256
EtherTalk
EtherTalk
This section explains how to set up the machine to operate on an EtherTalk network.
The following information is provided:
Information Checklist
Before installing EtherTalk on the machine, make sure that the following items are
available or have been performed.
Item
By
An existing operational EtherTalk network with Macintosh workstations
equipped with Ethernet network interface cards is required. These
procedures are not designed to install an EtherTalk network.
Customer
Macintosh System versions 7.5 or later, 8.x, 9.x, or Mac OS X 10.x
Customer
Customer
Test the machine to make sure that it is fully installed and functioning
correctly.
Install the Adobe PS print driver, or PPD (optional).
Customer
EtherTalk Environments
System configuration
As the machine supports EtherTalk protocol, you can print from a Macintosh.
NOTE: You will need the optional PostScript Kit to use EtherTalk for printing.
Target computers
The machine supports a Macintosh or Power Macintosh with the following OS:
• Mac OS 7.5 or later, 8.x, 9.x, or Mac OS X 10.x
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8 Printer Environment Settings
EtherTalk Installation
This section describes the installation procedure for using the machine in an EtherTalk
environment.
Installation Procedure
There are three stages required to install the machine on an EtherTalk network.
Network Communication Setup
This requires the machine to be set up for EtherTalk.
Workstation Setup
Install the print driver (Adobe PS) for Macintosh.
Test Print
A test print should be submitted to make sure that the machine has been installed and
configured correctly.
Network Communication Setup
This procedure is used to set up the network communication parameters of the
machine.
At the machine, perform these steps.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
Initially, boot the EtherTalk port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. Select [EtherTalk], and then [Change Settings].
8. Select [Port Status] and then [Change Settings].
9. Select [Enabled], and then [Save].
Computer Setup
Install the print driver (Adobe PS) for Macintosh. Install the screen font if necessary.
Refer to the CentreWare Printer Drivers Guide.
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MicrosoftNetworking
Test Print
To make sure that the machine has been installed on the network correctly, a test print
should be submitted from each client computer. Perform the following steps.
1. Open a sample document on a client computer.
2. Select the machine using the Chooser (Mac OS 9.2) or the Print Center (Mac OS
X 10.x).
3. Print the document on the machine and verify that it prints correctly.
4. Make sure that the driver is installed on every computer that will be sending jobs
to the machine.
5. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
Microsoft Networking
This section explains how to set up the machine to operate on a Microsoft network. The
following information is provided:
Information Checklist
Before starting the Microsoft networking installation procedures, make sure that the
following items are available or have been performed.
Item
By
An existing operational Microsoft network is required. These procedures Customer
are not designed to install a Microsoft network.
Obtain and record the following information, if required:
• IP address
Customer
• Gateway address
• Subnet mask (for IPv4) / Prefix (for IPv6)
• Host name
Test the machine to make sure that it is fully installed and functioning
correctly.
Customer
Customer
Install the print driver.
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8 Printer Environment Settings
SMB Environments
Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS.
This section explains the installation procedure for connecting a printer to a Windows
network through SMB.
System configuration
As the machine supports SMB protocol, you can send print data directly to the machine
on the same network without going through the server.
You can use either NetBEUI, TCP/IP, or even both as the transport protocol for SMB.
You will need to set up the IP address on the machine and the computer if you are using
TCP/IP.
NOTE: Windows XP/Windows Server 2003/Windows Vista do not support NetBEUI.
NOTE: You can make SMB settings through CentreWare Internet Services. For more
Target computers
The following computers support printing through SMB.
Connection
OS
Protocol
Windows network
Windows 95
Windows 98
Windows Me
NetBEUI
TCP/IP
Windows NT 4.0
NetBEUI
TCP/IP
Windows 2000
NetBEUI
TCP/IP
Windows XP
TCP/IP
Windows Server 2003
Windows Vista
NOTE: NetBEUI is not recommended by Microsoft to be used as a protocol in new
networks. It is recommended that this protocol is only used in small networks where
existing legacy clients require it.
SMB Installation
This section describes the installation procedure for using the machine on an SMB
network.
Installation Procedure
The installation procedure is as follows.
Network Communication Setup
Enable the SMB port.
When using NetBEUI:
Set the SMB port to [Enabled] using the touch screen or CentreWare Internet
Services.
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MicrosoftNetworking
When using TCP/IP:
Set the SMB port to [Enabled] and set the IP address using the touch screen or
CentreWare Internet Services.
Computer Setup
Install the print driver on the computer.
Test Print
A print job should be submitted to make sure that the machine has been installed and
configured correctly.
Network Communication Setup
This procedure is used to set up the network communication parameters of the
machine.
At the machine, perform these steps.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
CentreWare Internet Services. Refer to the CentreWare Internet Services on page
Initially, boot the SMB port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. Select [SMB], and then [Change Settings].
8. Select [Port Status] and [Change Settings].
9. Select [Enabled], and then [Save].
Next, establish TCP/IP if you use an IP address for your network environment.
1. Select [Connectivity & Network Setup] in the [Group] menu.
2. Select [Protocol Settings] in the [Features] menu.
3. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 3
4. Select [IPv4 - IP Address Resolution], and then [Change Settings].
5. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
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8 Printer Environment Settings
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 5, then proceed to step 6 to configure the protocol
settings. Otherwise, proceed to step 12.
6. Select [IPv4 - IP Address], and then [Change Settings].
7. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
8. Select [IPv4 – Subnet Mask], and then [Change Settings].
9. Using the same method as in step 7, enter a subnet mask.
10. Select [IPv4 – Gateway Address], and then [Change Settings].
11. Using the same method as in step 7, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
12. Select [IPv4 – IP Filter], and then [Change Settings].
13. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
14. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 3
4. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 4, proceed to step 5. Otherwise, proceed to step 11.
5. Select [Manually Configured IPv6 Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
7. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
8. Enter an IP address prefix, and then select [Save].
9. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
10. Using the same method as in step 6, enter a gateway address.
11. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
12. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
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TCP/IP (LPD or Port9100)
Computer Setup
Install the print driver on the client computer. Refer to the HTML document on the PCL
Print Driver CD-ROM.
Test Print
Make sure the machine has been installed on the network correctly by submitting a test
print from each client computer. Perform the following steps.
1. Open a document on a client computer.
2. Select the machine as the printer.
3. Print the document on the machine and verify that it prints correctly.
4. Make sure that the print driver is installed on every computer that will be sending
jobs to the machine.
5. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
TCP/IP (LPD or Port9100)
This section explains how to set up the machine to print from a Windows computer
through LPD or Port9100. The following information is provided:
Information Checklist
Before starting these procedures, make sure that the following items are available or
have been performed.
Item
By
An existing operational network utilizing TCP/IP is required. These
procedures are not designed to install a network.
Customer
Obtain and record the following information:
• IP address
Customer
• Gateway address
• Subnet mask (for IPv4) / Prefix (for IPv6)
• Host name
Test the machine to make sure that it is fully installed and functioning
correctly.
Customer
Customer
Install the print driver.
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8 Printer Environment Settings
TCP/IP (LPD or Port9100) Environments
System configuration
As the machine supports the LPD and Port9100 protocol, you can print directly from a
Windows computer.
When printing from Windows NT4.0/Windows 2000/Windows XP/Windows Server
2003/Windows Vista computers through the LPD port, use the OS standard LPR port.
When printing through Port9100, change the necessary settings on the computers.
The transport protocol for LPD and Port9100 can be TCP/IP.
You will also need to set up the IP address on the machine and the Windows
computers.
NOTE: Windows NT 4.0 does not support printing through Port9100.
Target computers
The following computers support printing through LPD or Port9100.
Connection
LPD port
OS
Protocol
Windows NT 4.0
Windows 2000
Windows XP
TCP/IP
TCP/IP
Windows Server 2003
Windows Vista
Port9100
Windows 2000
Windows XP
Windows Server 2003
Windows Vista
NOTE: The optional PostScript Kit is required when you print from a Macintosh.
TCP/IP (LPD or Port9100) Installation
This section describes how to set up the machine to use the LPD and Port9100
protocols.
Installation Procedure
There are three stages to enable printing on the machine through LPD or Port9100.
Network Communication Setup
Enable the following ports using the touch screen or CentreWare Internet Services.
• Printing through LPD: LPD port
• Printing through Port9100: Port9100 port
Set the IP address using the touch screen.
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TCP/IP (LPD or Port9100)
Computer Setup
This requires the computers in the networking environment to be configured to
communicate with the machine.
Test Print
A print job should be submitted to make sure that the machine has been installed and
configured correctly.
Network Communication Setup
This section describes how to set up the network communication parameters of the
machine.
At the machine, perform these steps.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
Initially, boot the LPD port or Port9100.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. If you are using the LPD port, select [LPD] and [Change Settings]. If you are using
Port9100, select [Port9100] and [Change Settings].
8. Select [Port Status] and [Change Settings].
9. Select [Enabled] and [Save].
Next, establish TCP/IP.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 2
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
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8 Printer Environment Settings
5. Select [IPv4 - IP Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
allowed to access the machine. Refer to the CentreWare Internet Services on page
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 2
3. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10.
4. Select [Manually Configured IPv6 Address], and then [Change Settings].
5. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
6. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
7. Enter an IP address prefix, and then select [Save].
8. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
9. Using the same method as in step 5, enter a gateway address.
10. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
11. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
Computer Setup
Install print drivers on each client computer that will be sending print jobs to the
machine, and map to the machine as a printer. Refer to the HTML document on the
PCL Print Driver CD-ROM or to the document provided with the optional PostScript Kit.
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USBPort
Test Print
To make sure that the machine has been installed on the network correctly, a test print
should be submitted from each client computer. Perform the following steps.
1. Open a document on a client computer.
2. Select the machine as the printer to which the selected document will be sent.
3. Print the document on the machine and verify that it prints correctly.
4. Make sure that the driver is installed on every computer that will be sending jobs
to the machine.
5. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
USB Port
This section explains how to set up the machine in a USB port environment. The
following information is provided:
Information Checklist
Before starting the USB port installation procedures, make sure that the following items
are available or have been performed.
Item
By
USB Cable
Customer
Customer
Test the machine to make sure that it is fully installed and functioning
correctly.
Install the print driver.
Customer
NOTE: The installation procedures will install the machine on the USB port of the host
computer. The procedures are not intended to connect the host computer to other
computers.
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8 Printer Environment Settings
USB Port Environment
System configuration
The machine can be connected directly to the USB port of a host computer. A
document file can be sent from the host computer via the USB port to the machine for
printing. Other computers can be connected via a network to the host computer. Each
computer has a queue that can hold a number of files.
The document file is sent from the queue in the computer to the queue in the host
computer, and then onto the queue in the machine to be printed.
Target computers
The following computers support printing through the USB port.
• Windows 2000/Windows ME/Windows XP/Windows Server 2003/Windows Vista
• Mac OS 8.6 through 9.2.2
• Mac OS X 10.X (10.1.5 or later)
NOTE: The optional PostScript Kit is required when you print from a Macintosh.
USB Port Installation
Follow these installation procedures for using the machine on a USB port.
Installation Procedure
There are three stages required to install the machine on a USB port.
USB Port Communication Setup
This requires the machine to be set up for USB port printing.
Computer Setup
This requires the computer to be configured to print to the machine.
Test Print
A print job should be submitted to make sure that the machine has been installed and
configured correctly.
USB Port Communication Setup
This section describes how to set up USB communication on the machine. The
following parameters can be set depending on your requirements. These setups must
be done without the USB cable connected.
This procedure is used to set up the USB communication parameters for the machine.
At the machine, perform these steps.
NOTE: Some of the configuration options for this protocol are only available from
1. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
2. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
268
USBPort
3. Select [System Settings] in the menu at the left side of the screen.
4. Select [Connectivity & Network Setup] in the [Group] menu.
5. Select [Port Settings] in the [Features] menu.
6. Select [USB], and [Change Settings].
7. Select the item to be set, and then select [Change Settings].
8. Select the required value, and then [Save].
9. Repeat steps 7 and 8, if required.
Depending on your requirements, select the following communication parameters on
the machine.
• Port Status
• Print Mode
• PJL
• Auto Eject Time
• Adobe Communication Protocol
NOTE: Adobe Communication Protocol can be set when the PostScript Kit (optional)
has been installed.
Computer Setup
Before starting Computer Setup, make sure that the USB cable is disconnected from
the computer.
Then perform the following steps.
1. Refer to the HTML document on the PCL Print Driver CD-ROM or to the
document provided with the optional PostScript Kit, and install the print drivers for
the machine on the computer that will be sending jobs to the machine.
2. Connect the USB cable to the machine and the computer.
Test Print
To make sure that the machine has been installed on the USB port correctly, submit a
test print from each client computer. Perform the following steps.
1. Open a document on a computer.
2. Select the machine as the printer.
3. Print the document on the machine and verify that it prints correctly.
4. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
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8 Printer Environment Settings
IPP (Internet Printing Protocol)
This section explains how to set up the machine to operate in an IPP (Internet Printing
Protocol) environment. The following information is provided:
Information Checklist
Before starting the IPP installation procedures, make sure that the following items are
available or have been performed.
Item
By
An existing operational TCP/IP network is required. These procedures Customer
are not designed to install a network.
Obtain and record the following information:
• IP address
Customer
• Gateway address
• Subnet mask (for IPv4) / Prefix (for IPv6)
• Host name
Test the machine to make sure that it is fully installed and functioning Customer
correctly.
Install the print driver.
Customer
IPP Environment
System configuration
The machine supports Internet Printing Protocol (IPP). As Windows 2000/Windows XP/
Windows Server 2003/Windows Me/Windows Vista are installed with the client
software needed to output to an IPP printer, you can specify this printer using the Add
Printer Wizard. Using IPP, you can print to a remote printer through the Internet or
intranet.
The transport protocol for IPP can be TCP/IP.
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IPP (Internet Printing Protocol)
Target computers
The following computers support IPP.
Connection
IPP port
OS
Windows 2000
Protocol
TCP/IP
Windows XP
Windows Server 2003
Windows Me
Windows Vista
NOTE: For Internet printing from a Windows Me computer, the IPP port should be
installed. For the IPP port installation, see the Windows Me documentation.
IPP Installation
Use the following procedure to install and use the machine in an IPP environment.
Installation Procedure
There are three stages.
Network Communication Setup
The machine needs to be set up for IPP.
Computer Setup
The computer needs to be configured to submit print data to the machine.
Test Print
A print job should be submitted to make sure that the machine has been installed and
configured correctly.
Network Communication Setup
This section describes how to set up the network communication parameters for the
machine.
At the machine, perform these steps.
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
NOTE: Some of the configuration options for this protocol are only available from
Initially, enable the IPP port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
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8 Printer Environment Settings
6. Select [Port Settings] in the [Features] menu.
7. Select [IPP], and then [Change Settings].
8. Select [Port Status], and then [Change Settings].
9. Select [Enabled], and then [Save].
Next, establish TCP/IP.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 2
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
5. Select [IPv4 - IP Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 2
3. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10.
4. Select [Manually Configured IPv6 Address], and then [Change Settings].
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IPP (Internet Printing Protocol)
5. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
6. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
7. Enter an IP address prefix, and then select [Save].
8. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
9. Using the same method as in step 5, enter a gateway address.
10. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
11. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
Computer Setup
Install a print driver on each client computer that will be sending print jobs to the
machine, and map to the machine as a printer. Refer to the HTML document on the
PCL Print Driver CD-ROM for additional information.
"/ipp" needs to be entered at the end of the string in order for the printer to be detected.
If you specify the printer using the IP address, use one of the following formats
depending on your machine configuration. The IPv6 format is supported on Windows
Vista only. An IPv6 address needs to be enclosed in square brackets.
(For IPv4) http://xxx.xxx.xxx.xxx/ipp
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]/ipp
Test Print
To make sure that the machine has been installed on the network correctly a test print
should be submitted from each client computer. Perform the following steps.
1. Open a document on a client computer.
2. Select the machine as the printer to which the selected document will be sent.
3. Print the document on the machine and verify that it prints correctly.
4. Make sure that the driver is installed on every computer that will be sending jobs
to the machine.
5. Repeat the test for all computers that will be sending jobs to the machine.
The installation process is now complete.
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8 Printer Environment Settings
274
9 E-mail Environment Settings
This chapter explains how to set up the e-mail feature on the machine. Some models
do not support the e-mail feature. Some models require optional kits to use the e-mail
feature. For details, contact the Xerox Welcome Center.
In this chapter, the following information is provided:
E-mail Overview
You can send and receive e-mails using the machine.
When sending and receiving an e-mail, the following features are available.
• Scan to E-mail
• E-mail Print
• E-mail Notification Service
• Notify Job End by E-mail
Scan to E-mail
You can send the scanned documents as an e-mail attachment to one or more e-mail
address destinations. You can select the format of the scanned data to be TIFF, PDF,
or XPS.
E-mail Print
You can send an e-mail from a computer to the machine, with a TIFF, PDF, or JPEG
document attached. Upon receiving the e-mail, the machine will print it out
automatically.
E-mail Notification Service
You can configure the machine to send an e-mail to a specified address. The e-mail will
give notice whenever an error occurs on the machine, or a history of failed e-mail
reception requests or print requests.
You can also configure the machine so that an e-mail is sent notifying the completion
of a print job which has been requested from your computer.
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9 E-mail Environment Settings
Notify Job End by E-mail
This is one of the E-mail Notification Service features described in the previous
paragraph.
You can configure the machine to notify the end of a print job via e-mail. On your print
driver, enable this feature and specify the addresses to notify of print job completion.
For information about how to make these settings, refer to the print driver’s Help.
Information Checklist
Before enabling the e-mail feature, make sure that the following items are available or
have been performed.
Item
By
An existing operational network utilizing TCP/IP is required. These
procedures are not designed to install a network.
Customer
Obtain and record the following information:
• IP address
Customer
• Gateway address
• Subnet mask (for IPv4) / Prefix (for IPv6)
• Machine Host name
• Machine E-Mail Account
• SMTP Server Address or Server Name
• DNS Server Name if Mail Server Names are used instead of Mail Server
Addresses.
• LDAP Server Address if global search is required.
Set up the mail server and e-mail accounts.
Customer
Customer
Test the machine to make sure that it is fully installed and functioning
correctly.
NOTE: You must have an Internet service provider if you wish to acquire an E-mail
account through ISP.
If problems are encountered during machine setup, refer to Problem Solving on page
276
E-mailEnvironments
E-mail Environments
System Requirements
The following are required for the machine.
• Some models require the optional Scan To E-mail Kit to send scanned documents
as e-mail attachments.
• The machine is connected to the network using TCP/IP.
• The environment allows the sending and receiving of e-mail.
Item
Correspondent Specifications
ITU-T Recommendations
E-mail forwarding
DSN function
ITU-T T.37, T.30, F.185 and E.164
RFC2304, RFC2305
RFC1891, 1894
MDN function
RFC2298
SMTP receiving
POP3 receiving
MIME version
RFC821, 822, 1869
RFC1939
Version1.0 (RFC2049)
NOTE: A file may not be printed if the format differs from those in the above table.
NOTE: It is recommended to use Microsoft Outlook Express 5.5/6.0 or Netscape 7 as
the e-mail software.
E-mail Installation
This section describes how to enable the e-mail feature.
Installation Procedure
To use the e-mail feature, configure the following settings on the machine.
Network Communication Setup
Use the touch screen to set the following ports to [Enabled].
• Receive E-mail
• Send E-mail
• E-mail Notification Service
Then, set the IP address.
Finally, set the other items required for the e-mail feature.
Test Mail
An e-mail job should be submitted to make sure that the machine has been installed
and configured correctly.
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9 E-mail Environment Settings
Network Communication Setup
NOTE: Some of the configuration options for this protocol are only available from
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
Initially, activate the ports for e-mail.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. Select the required port and then [Change Settings].
• Scan to E-mail: [Send E-mail]
• E-mail Print: [Receive E-mail]
• E-mail Notification Service/Notify Job End by E-mail: [E-mail Notification
Service]
8. Select [Port Status], and then [Change Settings].
9. Select [Enabled], and then [Save].
Next, establish TCP/IP.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 2
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
5. Select [IPv4 - IP Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
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E-mailInstallation
10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 2
3. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10.
4. Select [Manually Configured IPv6 Address], and then [Change Settings].
5. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
6. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
7. Enter an IP address prefix, and then select [Save].
8. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
9. Using the same method as in step 5, set a gateway address.
10. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
11. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
E-mail Setting Setup
Finally, set the other items required for the e-mail feature.
1. Select [System Settings] in the menu at the left side of the screen.
2. Select [Connectivity & Network Setup] in the [Group] menu.
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9 E-mail Environment Settings
3. Select the following items, and then [Change Settings].
• [Machine’s E-mail Address/Host Name]
– E-mail Address
– Machine Name
– Host Name – This is the TCP/IP and SMB Host Name of the device.
– Domain Name – This is the DNS information.
• [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving
E-mail via POP3
– POP3 Server Name/IP Address – If server name is used, then DNS needs to
be configured properly via CentreWare Internet Services.
– POP3 Port Number
– POP3 Polling Interval
– POP3 Login name – POP3 login name used for SMTP Authentication
– POP3 Password – POP3 password used for SMTP Authentication
– POP Password Encryption
• [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending
or receiving E-mail via SMTP
– SMTP Server Name/IP Address – If server name is used then DNS needs to
be configured properly via CentreWare Internet Services.
– SMTP Server Port Number
– E-mail Send Authentication
– SMTP AUTH Login Name – SMTP login name used for SMTP
Authentication.
– SMTP AUTH Password – SMTP password used for SMTP Authentication.
• [Outgoing/Incoming E-mail Settings] > [Domain Filtering]: if required
– Domain Filtering – This field will be populated ONLY if restriction is required
on sending e-mail to certain domains.
– Domain 1 to 50
• [Other Settings]
– E-mail Receive Protocol
– Output Destination for E-mail
4. Select [Save]
Test Mail
To make sure that the e-mail feature has been set up successfully, perform the
following steps:
Scan to E-mail
1. Load a document.
2. Select [E-mail] on the All Services screen.
3. Select the required features for the job.
4. Enter the e-mail address of the recipient.
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E-mailInstallation
5. Press the <Start> button.
The document will be scanned and converted to the format that you specified. Then it
will be sent as an e-mail attachment.
E-mail Print
1. Use your e-mail software to create an e-mail and then attach a TIFF, PDF, or
JPEG document.
2. Enter the e-mail address of the receiving machine.
3. Send the e-mail.
4. After the machine has received the e-mail, printing starts automatically.
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9 E-mail Environment Settings
282
10 Scanner Environment Settings
This chapter explains how to set up scanning services in the supported environments.
Some models do not support scanning services. Some models require optional kits to
use scanning services. For details, contact the Xerox Welcome Center.
In this chapter, the following information is provided.
Scanning Overview
Scanning Services brings the versatility of network scanning to the workstation. By
combining the power of the machine, CentreWare Internet Services, and third-party
applications, scanning services provides a network solution for all scanning
requirements.
Scanning features can be programmed and documents can then be scanned and
transferred to a file server. You can access those documents from your workstation, or
share them with other users connected to the network.
The stored scanned document can be opened by any software application that can
view or edit TIFF/PDF/XPS/JPEG* files.
*: The JPEG file format is supported by the WorkCentre 5225A/5230A only.
NOTE: XPS stands for XML Paper Specification.
Scanning with the machine
Scanning services enables multiple users to use the machine to scan and store
documents. With the power of the local area network, multiple users can access the
machine and use it to scan documents.
To perform network scanning, the machine must be installed on a local area network
using TCP/IP protocol. To retrieve a scanned document file, it must be transferred to a
file server.
NOTE: ASCII characters are used for the user name, password, and all job template
fields when assigned using Scanning Services.
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10 Scanner Environment Settings
Scanning Process
The machine has five types of scanning functions.
• Scan to E-mail
• Scan to Mailbox
• Network Scanning
• Scan to PC (FTP)
• Scan to PC (SMB)
The setup procedures are as follows.
Scan to E-mail Setup
Hard copies can be scanned at the machine and sent to remote clients as e-mail
attachments in Single TIFF, Multi TIFF, PDF, PDF/A*, JPEG*, or XPS format. SMTP
and POP3 mail servers are used to send and receive e-mail respectively.
*: The PDF/A and JPEG file formats are supported by the WorkCentre 5225A/5230A
only.
NOTE: XPS stands for XML Paper Specification.
Prerequisites for Scan to E-mail Setup
1. Confirm that an existing operational network using TCP/IP is available.
2. Confirm that DNS and the Domain Name have been correctly setup for the
multifunction machine.
3. Confirm that the following ports are enabled:
• Scan to E-mail: [Send E-mail]
• E-mail Print: [Receive E-mail]
• E-mail Notification Service/Notify Job End by E-mail: [E-mail Notification
Service]
Data to Set Up E-mail
Install
Requirement
Comments
SMTP mail server Host Name or IP Required
address
If using an external mail server, your
Internet Service Provider will provide you
with the mail server name or IP address.
SMTP login/password
Required*
Required
Optional
WorkCentre E-mail address
Local e-mail addresses
A Local Address Book can be created to
store e-mail addresses.
LDAP server address can be
enabled
LDAP Host Name
Displays only e-mail addresses on the
corporate (LDAP) internal address book.
* Only if the SMTP server requires login and password for authentication.
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Scan to E-mail Setup
Procedure for Scan to E-mail Setup
1. From a workstation, open up a web browser (such as Internet Explorer), and then
enter the Internet address of the machine. If connected properly, you should see
the CentreWare Internet Services web page for your machine.
NOTE: If you use the IP address to specify the machine, use one of the following
formats depending on your machine configuration. The IPv6 format is supported on
Windows Vista only. An IPv6 address needs to be enclosed in square brackets.
(For IPv4) http://xxx.xxx.xxx.xxx
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]
NOTE: If you have changed the port number from the default port number “80”,
append the number to the Internet address as follows. In the following examples, the
port number is 8080.
(For IPv4) http://xxx.xxx.xxx.xxx:8080
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080
2. Set up the SMTP server configuration via CentreWare Internet Services:
1) Click the [Properties] tab.
2) Click the [Connectivity] folder, and then the [Protocol Settings] folder.
3) Click [SMTP Server].
4) Enter the SMTP mail server Host Name or IP address and Port number (the
default is port 25).
5) Click on [Apply].
3. Set up the Machine E-mail address:
1) Click the [Properties] tab.
2) Click on [Description].
3) Set [Machine’s E-mail Address].
4) Click on [Apply].
4. On the machine, load a sample document that you want to e-mail into the
document feeder.
5. Select the [E-mail] button on the touch screen.
6. There are three ways to specify an e-mail destination:
• Select [New Recipients] to type in e-mail addresses using the screen keyboard.
• Select [Address Book], and then select [List all public entries] or [Search Public]
from the drop-down menu to select e-mail addresses.
• If LDAP is enabled, you can select [Address Book], and then select [Search
Network] from the drop-down menu to select e-mail addresses.
7. Press the <Start> button on the machine.
8. Verify that the recipient(s) received the e-mail with the document attached.
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10 Scanner Environment Settings
Scan to E-mail Troubleshooting
For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the
following troubleshooting table.
Symptom
Possible Cause
Resolution/Validation
SMTP error at
multifunction
machine
Incorrect Mail Server of Host
Name
Validate that the correct ISP mail server name has
been entered in the SMTP Host Name field.
Incorrect settings in Microsoft
Outlook Express
Verify that you can access the ISP mail server
from within Microsoft Outlook Express and that all
settings are correct.
Incorrect multifunction machine
e-mail address entered
Verify that the machine is using the correct e-mail
address in the From: field. The E-mail address
must match what the ISP’s mail server is
expecting.
ISP requires SMTP
authentication to their e-mail
server
Check with your ISP to determine if this is a
requirement. If so, enable SMTP authentication for
the multifunction machine via CentreWare Internet
Services.
ISP does not allow e-mail on the Check with your ISP to determine if this is a
standard port number 25
problem. Ask if they can accept e-mail on another
port number. If so, change the SMTP port number
for the multifunction machine via CentreWare
Internet Services.
ISP requires login to the e-mail
account via Microsoft Outlook
Check with your ISP to determine if this is a
requirement. If so, log in to the Microsoft Outlook
Express before allowing e-mail to Express account, and then try sending the e-mail.
be sent
If this is successful, you can set Outlook Express
to check e-mail every 5 or 10 minutes for the
multifunction machine’s e-mail account.
Scan to Mailbox Setup
This feature allows documents to be stored in a mailbox (public or private) for future
processing.
Prerequisites for Scan to Mailbox Setup
Confirm that an existing operational network utilizing TCP/IP is available.
Target Computers
• Windows 2000/Windows XP/Windows Server 2003/Windows Vista
Data to Set Up Scan to Install
Comments
Mailbox
Requirement
Mailboxes are created on
the machine
Required
For additional information, refer to Setup on page
Scan Driver is installed
Optional
This utility can be installed from the CD-ROM to
view/print scanned documents.
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Scan to Mailbox Setup
Data to Set Up Scan to Install
Comments
Mailbox
Requirement
CentreWare Internet
Services
Optional
CentreWare Internet Services can be used to
create/edit mailboxes and view/print scanned
documents stored in mailboxes.
Procedure for Scan to Mailbox Setup through CentreWare Internet
Services
1. From a workstation, open up a web browser (such as Internet Explorer), and then
enter the Internet address of the machine. If connected properly, you should see
the CentreWare Internet Services web page for your machine.
NOTE: If you use the IP address to specify the machine, use one of the following
formats depending on your machine configuration. The IPv6 format is supported on
Windows Vista only. An IPv6 address needs to be enclosed in square brackets.
(For IPv4) http://xxx.xxx.xxx.xxx
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]
NOTE: If you have changed the port number from the default port number “80”,
append the number to the Internet address as follows. In the following examples, the
port number is 8080.
(For IPv4) http://xxx.xxx.xxx.xxx:8080
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080
2. Create mailboxes:
1) Click the [Scan] tab.
2) Click the [Mailboxes] folder.
3) Click the [Create] button for a mailbox.
4) Enter the appropriate information.
5) Click on [Apply].
NOTE: If a passcode is set for a mailbox, users are prompted for the passcode when
they access the mailbox.
3. From the touch screen, select [Scan to Mailbox].
1) Select the number of the mailbox to which you want to send a scanned
document.
2) Load a sample document into the document feeder.
3) Press the <Start> button on the machine.
4. Verify that the scanned document is in the mailbox:
1) Select the number of the mailbox to which the scanned document was sent.
2) Select [Document List].
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10 Scanner Environment Settings
Procedure for Scan to Mailbox Setup through the Control Panel
1. Press the <Machine Status> button on the control panel.
2. Select the [Tools] tab.
3. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and
then select [Create Mailbox] in the [Group] menu.
4. Select a mailbox number, and then select [Create/Delete].
5. Enter the information required.
NOTE: If a passcode is set for a mailbox, users are prompted for the passcode when
they access the mailbox.
6. On the All Services screen, select [Scan to Mailbox].
1) Select the number of the mailbox to which you want to send a scanned
document.
2) Load the sample document into the document feeder.
3) Press the <Start> button on the machine.
7. Verify that the scanned document is in the mailbox:
1) Select the number of the mailbox to which the document was sent.
2) Select [Document List].
Computer Setup
To retrieve scanned documents, install the scan driver or activate CentreWare Internet
Services. For more information about the operating environment for the scan driver and
the installation method, refer to the HTML document on the PCL Print Driver CD-ROM.
For more information on how to retrieve the document, refer to CentreWare Internet
Network Scanning Setup
Network Scanning uses the FTP, SMB, HTTP, HTTPS (HTTP over SSL/TLS), or
NetWare protocol to transfer scanned documents onto a server or a client. Templates
and repositories (folders) need to be set up to enable Network Scanning. For details on
Prerequisites for Network Scanning Setup
1. Confirm that an existing operational network utilizing TCP/IP is available.
2. Confirm that the following ports are enabled:
1) TCP/IP Port
2) FTP Client, SMB, or NetWare Port (if the FTP, SMB, or NetWare protocol is
used.)
3. Confirm that your transfer protocol (FTP, SMB, HTTP, HTTPS, or NetWare) is
configured correctly.
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Scan to Home Setup
For more details about each protocol settings, refer to the following section:
4. A repository (folder) needs to be created on the server to hold scanned
documents.
Install
Requirement
Data to Set Up Network Scanning
Comments
Templates are created via CentreWare
Internet Services or any other Xerox
Network Scanning Solutions.
Required
Repositories are created via CentreWare
Internet Services or any other Xerox
Network Scanning Solutions.
Required
Remote Authentication Server’s IP Address Optional
If Remote Authentication is required,
then the Authentication feature needs to
be enabled.
Procedure for Network Scanning Setup
1. Create templates and repositories via CentreWare Internet Services.
2. On the control panel, select [Network Scanning].
3. Select a template from the list. You can change any other value from the control
panel without impacting the template configuration; only the current job will be
affected.
4. Load a sample document into the document feeder.
5. Press the <Start> button on the machine. The job is sent to the server using the
protocol as defined within the template.
6. Log on to the server. Navigate to the repository (folder) that was specified earlier.
Your scanned document is located in that repository.
NOTE: If the authentication feature is enabled for the Network Scanning service, a
separate login screen appears when [Network Scanning] is selected on the All
Services screen. Users can use the service after authenticated.
Computer Setup
For more information about programming templates using CentreWare Internet
Scan to Home Setup
The Scan to Home feature is supported through the Network Scanning service.
Essentially, it is a template file (.xst) stored locally on the machine, but in a different
directory than the Network Scanning templates or mailbox folders.
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10 Scanner Environment Settings
Users access the Scan to Home template by selecting the [Network Scanning] button
on the All Services screen on the control panel. The machine queries LDAP to acquire
the authenticated user’s home directory, or uses the network home path predefined on
the machine.
Prerequisites for Scan to Home Setup
1. Ensure the machine is fully functioning on the network prior to installation.
2. Ensure that the TCP/IP and HTTP protocols are configured on the machine and
fully functional. This is required to access CentreWare Internet Services to
configure Network Scanning.
3. Ensure that the SMB port is enabled and the protocol is configured correctly.
4. If required, configure the LDAP protocol for the system (or an authenticated user)
to log in to the LDAP server. LDAP is configured through CentreWare Internet
Services using the following path: open your web browser, enter the IP address of
the machine, click [Properties], click [Connectivity], click [Protocols], and finally,
Procedures for Scan to Home Setup
The Scan to Home feature only works with Remote Authentication.
At Your Workstation:
Enabling Remote Authentication
1. Open your web browser and enter the IP address of the machine in the [Address]
or [Location] field. Click [Enter].
2. Click the [Properties] tab.
3. Click [Security].
4. Click [Authentication Configuration].
5. In the [Login Type] box, select [Login to Remote Accounts].
6. Click [Apply]. The machine will reboot.
Selecting an Authentication System
1. Refresh the web browser.
2. On the [Properties] page, click [Security].
3. Click [Remote Authentication Servers].
4. Click [Authentication System], and then under [Authentication System Settings],
click an authentication system. For more information on the settings for each
5. Click [Apply]. The machine will reboot.
Configuring the Scan to Home Settings
1. Refresh the web browser.
2. On the [Properties] page, click [Services].
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Scan to PC Setup (FTP)
3. Click [Scan to Home].
4. Click [General].
5. On the [Scan to Home] page:
a. On the [Status] line, place a check mark in the [Enabled] box.
b. In the [Friendly Name] box, type in a user-recognizable name of up to 127
characters for the template that will appear in [Template Details] on the
machine’s touch screen.
c. On the [Determine Home Directory] line, select the method of determining the
home directory.
Selecting [LDAP Query] queries the LDAP server with the user’s authenticated
login name and retrieves the user’s home directory to set up the template
scanning path to that directory.
Selecting [No LDAP Query] uses the path specified under [Network Home Path].
d. When [LDAP Query] was selected in step c, click [LDAP Mapping for Home
Directory], and then specify an LDAP home directory.
When [No LDAP Query] is selected in step c, specify a base directory path in
[Network Home Path].
e. If required, create a scanning subdirectory within the user’s home directory, by
enabling [Automatically Create Subdirectory] and then specifying a general
name in [Subdirectory].
f. If required, set [Append “User Name” to Path], [Automatically Create “User
Name” directory if one does not exist], [Directory Structure], and [Use Domain
For Authenticated User].
NOTE: [Use Domain For Authenticated User] is supported by the WorkCentre 5225A/
5230A only.
Scan to PC Setup (FTP)
Files can be scanned on the multifunction machine and routed on to a server or a client
using FTP protocol. Directory structures (repositories) need to be created on the server
to hold the scanned documents.
Prerequisites for Scan to PC Setup (FTP)
1. Confirm that an existing operational network utilizing TCP/IP is available.
2. FTP Server/Client exists and is running.
3. A repository (folder) needs to be created on the FTP server to hold the scanned
document.
4. Confirm that the following ports are enabled:
1) TCP/IP
2) FTP Client
Data to Set Up Scan to PC
(FTP)
Install
Requirement
Comments
Repositories need to be set up on
the FTP server.
Required
This is the location or path of the directory
for saving scanned documents.
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10 Scanner Environment Settings
Data to Set Up Scan to PC
(FTP)
Install
Requirement
Comments
Server IP Address
Required
Optional
This is the IP address of the FTP server.
FTP Login/password information
This is required if the FTP server requires
login/password authentication. Most FTP
servers require a login/password.
Remote Authentication Server’s IP Optional
Address
If Remote Authentication is required, then
the Authentication feature needs to be
enabled.
Procedure for Scan to PC Setup (FTP)
1. On the control panel, select [Scan to PC].
2. Enter all the information required. See the User Guide for more detailed
information.
3. Load a sample document into the document feeder.
4. Press the <Start> button on the machine.
5. Log on to the FTP server. Navigate to the directory path (repository) that was set
up earlier on the server. Your scanned document can be found in the specified
directory.
NOTE: If Remote Authentication has been enabled, a separate login screen appears
when the Scan to PC (FTP) service is selected. Documents are not scanned unless
the authentication server authenticates user access.
Scan to PC Setup (SMB)
Files can be scanned on the multifunction machine and routed on to a server or a client
using the SMB protocol. Directory structures (repositories) need to be created on the
server to hold the scanned documents.
Prerequisites for Scan to PC Setup (SMB)
1. Confirm that an existing operational network utilizing TCP/IP is available.
2. An SMB Server exists and is running.
3. A repository (folder) needs to be created on the SMB server to hold the scanned
document.
4. Confirm that the following ports are enabled:
1) TCP/IP Port
2) SMB Port
Data to Set Up Scan to PC
(SMB)
Install
Requirement
Comments
Server IP address
Required
This is the IP address of the SMB server.
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Job Flow Service Setup
Data to Set Up Scan to PC
(SMB)
Install
Requirement
Comments
Server Shared Name
Required
This is the name assigned to the shared
folder on the SMB server.
Repository – directory path, where Required
the document will be stored on the
SMB server
This is the location or path of the directory for
saving scanned documents.
SMB Login/password information Optional
This is required if the SMB server requires
login/password authentication. Most SMB
servers require a login/password.
Remote Authentication Server’s IP Optional
Address
If Remote Authentication is required, then the
Authentication feature needs to be enabled.
Procedure for Scan to PC Setup (SMB)
1. On the control panel, select [Scan to PC].
2. Enter all the information required. See the User Guide for more detailed
information.
3. Load a sample document into the document feeder.
4. Press the <Start> button on the machine.
5. Log on to the SMB server. Navigate to the directory path (repository) that was set
up earlier on the server. Your scanned document can be found in the specified
directory.
NOTE: If Remote Authentication has been enabled, a separate login screen appears
when the Scan to PC (SMB) service is selected. Documents are not scanned unless
the authentication server authenticates user access.
Job Flow Service Setup
To use the Job Flow service, you need to enable the SOAP port, the SNMP port, and
the Internet Services (HTTP) port, and then to set the IP address. The procedure for
configuring the machine is as follows.
NOTE: The configuration can also be performed using CentreWare Internet Services.
1. Enter the System Administration mode, and press the <Machine Status> button
on the control panel and then select the [Tools] tab on the touch screen.
2. Enable the SOAP port.
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10 Scanner Environment Settings
a. Ensure that [System Settings] is selected in the menu at the left side of the
screen.
b. Select [Connectivity & Network Setup] in the [Group] menu.
c. Select [Port Settings] in the [Features] menu.
d. Select [SOAP] and then select [Change Settings].
e. Select [Port Status] and then select [Change Settings].
f. Select [Enabled] and then select [Save].
g. Select [Close] to display the [Port Settings] screen.
3. Enable the SNMP port.
a. Select [SNMP] and then select [Change Settings].
b. Select [Port Status] and then select [Change Settings].
c. Select [Enabled] and then select [Save].
d. Select [Close] to display the [Port Settings] screen.
e. Enable the [Internet Services] port using the same procedure as stated above.
f. Select [Close] repeatedly until the [Tools] screen is displayed.
4. Set an IP address.
a. Select [Protocol Settings] in the [Features] menu.
b. Select [TCP/IP - IP Mode] and then select an IP operation mode.
c. According to the selected mode, configure the required protocol settings.
d. Select [Close] until the [Tools] screen is displayed.
5. Press the <Log In/Out> button on the control panel.
NOTE: If you changed any settings, the machine will reboot to register and enable the
new settings. After the machine is rebooted, print a Configuration Report to confirm
that the ports are enabled and TCP/IP is correctly configured.
6. Configure the SNMP port.
Start the transport protocol for the SNMP port using CentreWare Internet Services.
a. Start a web browser on a computer.
b. Access CentreWare Internet Services, by referring to CentreWare Internet
c. In CentreWare Internet Services, click the [Properties] tab.
d. Click [Port Status].
c. Select the [UDP] check box next to [SNMP].
d. Click [Apply].
e. If prompted, enter the System Administrator user ID and passcode, and click
[OK].
f. Click the [Reboot] button when it is displayed. If a [Reboot] button fails to be
displayed, click the [Status] tab and then click [Reboot Machine] on the [Status]
screen.
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11 Internet Fax
This chapter explains how to set up the Internet Fax service of the machine. The
following information is provided:
Internet Fax Overview
If the Fax Kit and the Internet Fax Kit are installed on the machine, you can send and
receive scanned data as attachments, via an intranet or the Internet. This differs from
a facsimile that transmits the data via a telephone line.
Some models do not support the Internet Fax service. Some models require optional
kits to use the Internet Fax service. For details, contact the Xerox Welcome Center.
Information Checklist
Before enabling this service, make sure that the following items are available or have
been performed.
Item
By
An existing operational network utilizing TCP/IP is required. These
procedures are not designed to install a network.
Customer
Obtain and record the following information:
• IP address
Customer
• Gateway address
• Subnet mask (for IPv4) / Prefix (for IPv6)
• Host name
Set up the mail server and e-mail accounts.
Customer
Customer
Test the machine to make sure that it is fully installed and functioning
correctly.
Install the Fax Kit and the Internet Fax Kit.
Customer
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Internet Fax Environments
System Requirements
The following are required for the machine.
• The Fax Kit and the Internet Fax Kit
• The machine connected to the network using TCP/IP
• The environment allowing the sending and receiving of e-mails
Item
Correspondent Specifications
ITU-T Recommendations
Internet Fax format
ITU-T T.37, T.30, F.185 and E.164
Sending:
RFC2301 (TIFFprofileS/F/J) and 600 x 600
dpi
Receiving:
RFC2301 (TIFFprofileS/F/J/C)
Facsimile forwarding
DSN function
RFC2304, RFC2305
RFC1891, 1894
RFC2298
MDN function
SMTP receiving
POP3 receiving
MIME version
RFC821, 822
RFC1939
Version1.0 (RFC2049)
NOTE: A file may not be printed if the format differs from those in the above table.
Internet Fax Installation
This section describes how to enable the Internet Fax service.
Installation Procedure
To use the Internet Fax service, configure the following settings on the machine.
Network Communication Setup
Use the touch screen to set the following ports to [Enabled].
• Receive E-mail
• Send E-mail
Then, set the IP address.
Finally, set the other items required for the Internet Fax service.
Test Internet Fax
An Internet Fax job should be submitted to make sure that the machine has been
installed and configured correctly.
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Network Communication Setup
NOTE: Some of the configuration options for this protocol are only available from
NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP
network.
Initially, activate the port.
1. Connect the machine to the network.
2. Press the <Log In/Out> button on the control panel, and then type the System
Administrator login ID to enter the System Administration mode.
NOTE: The passcode may also be required depending on the machine configuration.
3. Press the <Machine Status> button on the control panel, and then select the
[Tools] tab on the screen.
4. Select [System Settings] in the menu at the left side of the screen.
5. Select [Connectivity & Network Setup] in the [Group] menu.
6. Select [Port Settings] in the [Features] menu.
7. Select [Receive E-mail] and then [Change Settings].
8. Select [Port Status] and then [Change Settings].
9. Select [Enabled] and then [Save].
10. On the [Port Settings] screen, select [Send E-mail] and then [Change Settings].
11. Select [Port Status] and then [Change Settings].
12. Select [Enabled] and then [Save].
Next, establish TCP/IP.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Under [TCP/IP - IP Mode], select [IPv4 Mode], [IPv6 Mode], or [Dual Stack].
When [IPv4 Mode] or [Dual Stack] is selected in step 2
3. Select [IPv4 - IP Address Resolution], and then [Change Settings].
4. Select a method for establishing an IP address from [DHCP], [BOOTP], [RARP],
[DHCP/Autonet], and [STATIC], and then select [Save].
NOTE: Use the DHCP server together with the Windows Internet Name Server
(WINS) server.
If you selected [STATIC] in step 4, then proceed to step 5 to configure the protocol
settings. Otherwise, proceed to step 11.
5. Select [IPv4 - IP Address], and then [Change Settings].
6. Use the keypad on the screen to enter an IP address for the machine in the format
“xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save].
7. Select [IPv4 – Subnet Mask], and then [Change Settings].
8. Using the same method as in step 6, enter a subnet mask.
9. Select [IPv4 – Gateway Address], and then [Change Settings].
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10. Using the same method as in step 6, enter a gateway address.
NOTE: If you do not wish to set the gateway address, leave this field blank.
11. Select [IPv4 – IP Filter], and then [Change Settings].
12. Select [Enabled] to filter access to the machine.
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
13. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
When [IPv6 Mode] or [Dual Stack] is selected in step 2
3. Set [IPv6 Address Manual Configuration].
NOTE: Select [Enabled] when the machine is connected to a network on which IPv6
stateless address autoconfiguration is disabled, or when you want to set a static IPv6
address.
If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10.
4. Select [Manually Configured IPv6 Address], and then [Change Settings].
5. Use the keypad on the screen to enter an IP address for the machine in the format
“xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save].
6. Select [Manually Configured IPv6 Prefix], and then [Change Settings].
7. Enter an IP address prefix, and then select [Save].
8. Select [Manually Configured IPv6 Gateway], and then [Change Settings].
9. Using the same method as in step 5, enter a gateway address.
10. Select [IPv6 – IP Filter], and then select [Enabled] or [Disabled].
NOTE: If you do not wish to use the IP filter feature, select [Disabled].
NOTE: Use CentreWare Internet Services to register the IP addresses which are not
allowed to access the machine. Refer to the CentreWare Internet Services on page
11. When you have finished establishing TCP/IP, select [Close] on the [Protocol
Settings] screen.
Finally, set the other items required for the Internet Fax service.
1. Select [Connectivity & Network Setup] in the [Group] menu, and then select
[Protocol Settings] in the [Features] menu.
2. Select the following items, and then [Change Settings].
• [Machine’s E-mail Address/Host Name]
– E-mail Address
– Machine Name
– Host Name
– Domain Name
• [Outgoing/Incoming E-mail Settings] > [POP3 Server Settings]: when receiving
E-mail via POP3
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– POP3 Server Name/IP Address
– POP3 Port Number
– POP3 Polling Interval
– POP3 Login Name
– POP3 Password
– POP Password Encryption
• [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending
or receiving E-mail via SMTP
– SMTP Server Name/IP Address
– SMTP Server Port Number
– E-mail Send Authentication
– SMTP AUTH Login Name
– SMTP AUTH Password
• [Outgoing/Incoming E-mail Settings] > [Domain Filtering]: if required
– Domain Filtering
– Domain 1 to 50
• [Other Settings]
– E-mail Receive Protocol
– Output Destination for E-mail
• [Security Settings] > [S/MIME Settings]
– Device Certificate - S/MIME
– S/MIME Communication
– Receive Untrusted E-mail
– Receive Untrusted Internet Fax
– Message Digest Algorithm
– Message Encryption Method
– Digital Signature - Outgoing E-mail
– Signature - Outgoing Internet Fax
– Certificate Auto Store
3. Select [Save].
Test Internet Fax
To make sure that Internet Fax has been set up successfully, perform the following
steps:
Sending:
1. Load a document.
2. Select [Internet Fax] on the All Services screen.
3. Select the required features for the job.
4. Enter the E-mail address of the recipient.
5. Press the <Start> button.
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The document will be scanned and converted to TIFF format. Then it will be sent as an
e-mail attachment.
Receiving:
When the machine receives an Internet Fax, printing starts automatically.
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12 Server Fax
This chapter explains how to set up the Server Fax service of the machine. The
following information is provided:
Server Fax Overview
If your machine is equipped with the Server Fax Kit, you can use the Server Fax service
that sends and receives image data through a separate, networked fax server with its
own links to the telephone system.
A document scanned on the machine is converted into a TIFF file, and a job log is sent
along with the image data to the fax server. The transferred image resides in a directory
on the fax server (commonly known as a fax repository). The server monitors the
repository for documents to be faxed, and faxes any documents it finds per the routing
instructions contained in the job log.
As stated in this chapter, you will be setting up a network connection to a Xerox-
certified, third party fax server (server running fax management software) which will
receive, store, and redirect incoming documents to the server’s fax boards, or other
destinations determined by fax server software setup.
NOTE: Some models do not support the Server Fax service. Some models require the
optional Network Scanning Kit as well as the Server Fax Kit.
NOTE: The Fax and Internet Fax services, and the Server Fax service are mutually
exclusive. While the Fax Server service is enabled, even if the Fax Kit and Internet
Fax Kit are installed on the machine, they are detected as "not installed". During that
time, therefore, Fax/Internet Fax transmission and reception are disabled and
configuration reports show that the machine does not support the Fax or Internet Fax
service. Also note that fax transmission of mailbox data using job flow sheets, and
Direct Fax are not available when the Server Fax service is enabled.
Server Fax Environments
System Requirements
The following are required to set up and use the Server Fax service.
• Server Fax Kit
• Machine connection to a network using TCP/IP
• A fax server installed on the same network
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NOTE: Some models also require the Network Scanning Kit. For details, contact the
Xerox Welcome Center.
Server Fax Installation
This section describes how to enable the Server Fax service.
Installation Procedure
To use the Server Fax service, configure the following for the machine and a fax server.
For details, refer to the following sections.
Fax Server Installation and Configuration
1. Install and configure a fax server.
2. Create a fax repository on the server.
3. Create a user account (login name) and password for the machine on the server.
4. Set to monitor the fax repository for incoming documents.
Machine Configuration
1. Set TCP/IP and HTTP.
2. Enable the port to be used for the Server Fax service.
3. Enable the Server Fax service.
4. Configure the Server Fax settings.
Test Server Fax Transmission
Submit a Server Fax job to make sure that the Server Fax service has been configured
correctly.
Fax Server Installation and Configuration
1. Install and configure a Xerox-certified, third party fax server following the fax
management software manufacturer’s instructions. The transfer protocols
available for the Server Fax service are FTP, SMB, and SMTP. If the fax server
uses TCP/IP to communicate, it is recommended that the server is assigned a
static IP address.
2. Follow the fax server software manufacturer’s instructions to create a fax
repository (a directory to store transferred images).
3. Create a user account (login name) and password for the machine on the server.
Make sure that the machine has full access rights to the fax repository.
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4. Configure the fax server, referring to the fax management software
manufacturer’s documentation, so that it is able to monitor the fax repository for
incoming documents.
NOTE: Follow the fax server software manufacturer’s instructions for any other
settings required to use the Fax Server service.
Machine Configuration
1. Set TCP/IP and HTTP for the machine. This is required to access CentreWare
Internet Services, which can be used to configure Server Fax settings from a
networked computer. For details on how to set TCP/IP and HTTP, refer to
2. Enable the port to be used for the Server Fax service. The transfer protocols
available for the Server Fax service are FTP, SMB, and SMTP. For details on how
NOTE: To verify that TCP/IP and HTTP are correctly configured and the port is
enabled, you can print a Configuration Report. For information on the Configuration
3. Follow the steps below to enable the Server Fax service, to set the fax repository
(the directory on the Server Fax server to store transferred images), and then to
set the protocol.
1) Start a web browser on a computer.
2) In the URL field, enter “http://” followed by the Internet address of the machine.
Then press the <Enter> key on the keyboard.
NOTE: If you use the IP address to specify the machine, use one of the following
formats depending on your machine configuration. The IPv6 format is supported on
Windows Vista only. An IPv6 address needs to be enclosed in square brackets.
(For IPv4) http://xxx.xxx.xxx.xxx
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]
NOTE: If you have changed the port number from the default port number “80”,
append the number to the Internet address as follows. In the following examples, the
port number is 8080.
(For IPv4) http://xxx.xxx.xxx.xxx:8080
(For IPv6) http://[xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx]:8080
The following describes how to enable the Server Fax service. If the Fax service is not
installed on the machine, skip steps 3) to 7) and proceed to step 8).
3) In CentreWare Internet Services, click the [Properties] tab.
4) Expand the [Services] folder, and then expand the [Fax] folder.
5) Click [Fax Settings], and then under [Fax Service], select [Scan to Fax Server].
6) Click the [Apply] button.
7) On the right frame of the screen, click [Reboot Machine] to reflect the setting.
The following describes how to configure the repository settings. The repository
settings can only be configured using CentreWare Internet Services.
8) In CentreWare Internet Services, click the [Properties] tab.
9) Expand the [Services] folder, and then expand the [Fax] folder.
10)Click [Defaults].
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11)On the [General] screen, set [Job Log] and [Confirmation Sheet].
12)Click [Apply] to reflect the settings.
13)On the tree in the left frame, click [Fax Repository setup].
14)On the right frame, set the items under [Fax Destination].
15)Select a protocol.
NOTE: When [FTP] or [SMB] is selected, faxes will be sent to the destination specified
under [Fax Destination]. When [SMTP] is selected, faxes will be sent to the destination
specified in the E-mail settings.
• When [FTP] or [SMB] is selected
Set the server that is to be used for the Server Fax service.
– IP Address/Host Name & Port (If the port number is blank or set to “0”, the default
port number (FTP:21 or SMB:139) will be used.)
NOTE: The IP address must be in IPv4 format.
– Share (SMB only)
– Document path
– Login name
– Password
– Retype password
• When [SMTP] is selected
The SMTP server settings conform to the E-mail settings. For details on the SMTP
On the [Fax Repository Setup] screen, the following SMTP settings are required.
– Domain name (The IPv6 format is not supported.)
– E-mail address display format
16)Click [Apply] to reflect the settings.
Test Server Fax Transmission
To make sure that Server Fax has been set up correctly, perform the following steps:
1. Load a document.
2. Make sure that the Server Fax service is enabled.
3. Select [Fax] on the All Services screen.
4. Select the required features for the job.
5. Specify a destination.
6. Press the <Start> button.
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13 Security - Encryption/Digital Signature
This chapter describes how to configure the encryption and digital signature features
for the machine.
The following information is provided:
NOTE: Some of the features described in this chapter are optional, and may not apply
to your machine configuration.
Types of Encryption/Digital Signature Services Available
The communication data between the machine and computers on a network can be
encrypted.
Encryption for the machine, as described in this chapter, is set up using CentreWare
Internet Services.
The quickest and easiest, although not the most reliable, method to use to set up initial
HTTP communication encryption is the generation of a self-signed certificate (as stated
To manage digital certificates stored in the machine, click [Machine Digital Certificate
Management] in the [Security] folder on the [Properties] page of CentreWare Internet
Services.
Encryption of HTTP Communications from a Client to the Machine (Server Certificate)
The SOAP port, Internet service (HTTP) port, IPP port, and WebDAV port use the
HTTP server of the machine.
The SSL/TLS suite of protocols is used in the encryption of HTTP communications from
a client to the machine. A user of a client computer accesses the machine’s HTTP
server by typing “https://”, followed by the Internet address of the machine, into the
[Address] box of a web browser application. The machine then offers the client a Digital
Certificate, which the client accepts (after reviewing the validity of same). Upon
acceptance of the Digital Certificate, a Public Key exchange takes place, encryption
algorithms are agreed upon between the two parties, and the client uses the server’s
Public Key to communicate with the server using digitally signed and encrypted data.
Digital certificates imported from a Certificate Authority, or self-signed certificates
created with CentreWare Internet Services, can be used as SSL/TLS certificates on the
machine’s HTTP server.
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Encryption of HTTP Communications from the Machine to a Remote Server (Client
Certificate)
The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote
server.
No client certificate is typically required for this activity. However, if a remote server is
set to require an SSL client certificate, an SSL/TLS client certificate must be registered
on the machine.
Digital certificates imported from a Certificate Authority can be used as SSL/TLS
certificates on the machine’s HTTP server.
NOTE: When Remote Server Certificate Validation is enabled, under [SSL/TLS
Settings] in CentreWare Internet Services, the root certificate of the remote server
must be registered to the machine (imported with Internet Services) to verify the digital
certificate.
E-mail Encryption/Digital Signature
S/MIME certificates, imported from a Certificate Authority (in PKCS7 format), can be
used on the machine’s HTTP server for e-mail encryption.
To import S/MIME certificates, use [Machine Digital Certificate Management] in the
[Security] folder on the [Properties] page of CentreWare Internet Services.
Encryption/Digital Signature of Scanned Files (PDF/XPS Documents)
While no digital signatures are required to encrypt PDF and XPS documents, these
documents can be signed with imported PKCS12 digital signatures.
When digital signatures are added to PDF or XPS documents, scan file certificates
imported to the machine from a Certificate Authority are typically used.
To import PKCS12 scan file certificates, use [Machine Digital Certificate Management]
in the [Security] folder on the [Properties] page of CentreWare Internet Services.
IPsec
IPsec (typically used to encrypt FTP) can be enabled from the [Security] folder on the
[Properties] page of CentreWare Internet Services.
Configuration of HTTPS (SSL/TLS) Communication Encryption
Installation Overview
Configuration on the Machine
Two methods are available depending on the type of certificate.
- Create a self-signed certificate on the machine with CentreWare Internet Services,
and enable HTTPS. This method is used primarily for server certificates.
- Enable HTTPS, and import a signed certificate from a Certificate Authority using
[Machine Digital Certificate Management] in the [Security] folder on the [Properties]
page of CentreWare Internet Services.
NOTE: To see [Certificate Management], at least one certificate must have been
created and stored on the machine. This is one of the reasons for creating a self-
signed certificate.
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NOTE: The [Certificate Management] folder does not appear under the [Security]
folder until you enable [HTTPS - SSL/TLS Communication] in [SSL/TLS Settings].
Configuration on a Computer
Use Internet addresses beginning with "https" in web browser applications.
Configuring Certificates with CentreWare Internet Services
Configuration on the Machine
Two methods are available to configure certificates with CentreWare Internet Services:
creating a self-signed certificate (for SSL server), and importing a signed certificate
from a Certificate Authority.
This section describes how to create a self-signed certificate (for SSL server).
NOTE: When SSL communication is performed using a self-signed certificate created
on the machine, or using a certificate with which the character code is indicated by
UTF-8, the following occur:
• If Internet Explorer is used with Windows 98SE or earlier, the issuer/issuing place of
the certificate will not be displayed correctly.
• SSL connection will not be made if Internet Explorer is used with Mac OS X 10.2 or
later.
This is because the operating system cannot recognize the character code (UTF-8)
of the certificate. Use Netscape 7 in the above-mentioned OS environments.
For information on importing certificates with CentreWare Internet Services, refer to
NOTE: When a certificate is to be imported, if the same certificate has been already
registered in [Local Device] or [Others], the certificate cannot be imported. Delete the
registered certificate before importing.
1. Start a web browser.
2. Enter the machine’s Internet address (beginning with “https”) into the Address box
of your web browser, and press the <Enter> key.
Example: https://192.168.1.1/
3. Click the [Properties] tab.
4. Click [+] on the [Security] folder to display the items in the folder.
5. Click on [Machine Digital Certificate Management].
6. Generate a certificate.
a. Click the [Create Self-Signed Certificate] button.
b. Set [Public Key Size] as necessary.
c. Set [Issuer] as necessary.
d. Click the [Apply] button. When a screen to enter the user ID and passcode
appears, enter the System Administrator user ID and passcode, and then click
[OK].
NOTE: The default System Administrator user ID and passcode are "11111" and "x-
admin" respectively.
7. Refresh the web browser.
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8. Click [+] on the left of the [Security] folder to display the items in the folder.
9. Click [SSL/TLS Settings].
10. Select the [Enable] check box for [HTTP - SSL/TLS Communication].
11. Check [HTTP - SSL/TSL Communication Port Number].
12. Apply the settings.
a. Click [Apply].
b. The right frame on the web browser will change to the machine reboot display.
c. Click [Reboot Machine]. The machine will be unavailable for a short period of
time.
Configuration on a Computer
The following describes the configuration for a computer.
When encrypting communication between a web browser and the machine, enter an
address beginning with "https" instead of "http" into the address column in the web
browser.
Example: https://192.168.1.1/
When encrypting IPP communications (Internet printing), enter an address beginning
with "https", instead of "http", as the URL of a printer that is selected from [Add Printer].
NOTE: You will typically be presented with a Digital Certificate, which you need to
accept in order to send encrypted files to the device. Digital Certificates represent the
Public Key of the machine to which you are sending and must be accepted in order to
allow the encryption process to take place.
No settings are needed to use the SOAP or WebDAV port.
Configuration of E-mail Encryption/Digital Signature
Installation Overview
Configuration on the Machine
Import an S/MIME certificate from a Certificate Authority (in PKCS7 format), and then
configure the certificate on the machine using CentreWare Internet Services.
Configuration on a Computer
No special configuration is needed for remote computer receipt of encrypted e-mail. For
sending encrypted e-mail to the machine, however, you will need a copy of the
machine’s S/MIME certificate on your computer to allow you to encrypt email to be sent
to the machine. The S/MIME certificate represents the Public Key of the machine,
allowing encryption to take place.
Configuring S/MIME Certificates with CentreWare Internet Services
To configure S/MIME certificates with CentreWare Internet Services, first enable HTTP
communications (as stated under Configuration of HTTP Communication Encryption in
this section). Next, import an S/MIME certificate from a Certificate Authority (in PKCS7
format). Finally, enable S/MIME.
1. Start a web browser.
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2. Enter the machine's Internet address, beginning with “https”, into the [Address]
box of your web browser to access CentreWare Internet Services.
Example: https://192.168.1.1/
3. Click the [Properties] tab.
4. Confirm that the machine’s e-mail address (under [Description]) is filled in. To use
the E-mail service with this machine, [E-mail] has to be enabled and configured.
5. Click [+] on the left of the [Security] folder to display the items in the folder.
6. Click [Machine Digital Certificate Management].
7. Click [Upload Signed Certificate].
NOTE: When a certificate is to be imported, if the same certificate has been already
registered in [Local Device] or [Others], the certificate cannot be imported. Delete the
existing certificate before importing the new one.
a. Enter the password into [Password].
b. Re-enter the password into [Retype Password].
c. Enter the name of the file you want to import, or select the file to be imported by
clicking the [Browse] button.
d. Click the [Import] button. When a screen to enter a user name and passcode
appears, enter the System Administrator user ID and passcode, and then click
[OK].
NOTE: The default System Administrator user ID and passcode are "11111" and "x-
admin" respectively.
8. Refresh the web browser.
9. Click [+] on the left of [Security] to display the items in the folder.
10. Configure the certificate.
a. Click [Certificates Management].
b. Select [Local Device] for [Category], select [S/MIME] for [Certificate Purpose],
and then click the [Display the List] button. If necessary, enter the System
Administrator user ID and passcode and click [OK].
c. Place a check mark in the box in front of the certificate you wish to view details
for.
d. Click the [Certificate Details] button.
e. Click the [Use this certificate] button.
f. Click [Reboot Machine]. The machine will reboot and the setting values will be
reflected.
11. Refresh the web browser.
12. Click [+] on the left of [Security] to display the items in the folder.
13. Click [SSL/TLS Settings].
14. Select the [Enabled] check box for [S/MIME Communication].
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15. Apply the settings.
a. Click [Apply]. The Main Panel will display the [Reboot Machine] button.
b. Click [Reboot Machine]. The machine will be unavailable for a short period of
time.
16. Configure the settings for S/MIME.
a. Refresh the web browser.
b. Click [+] on the left of [Security] to display the items in the folder.
c. Click [S/MIME Settings] and set the following items.
• Message Digest Algorithm
Select a message digest algorithm from [SHA1] and [MD5].
• Message Encryption Method
Select a contents encryption method from [3DES], [RC2-40], [RC2-64], and
[RC2-128].
• Certificate Auto Store
Place a check mark into the box to automatically save an S/MIME certificate
attached to an e-mail received from an address registered in your address book.
• Receive Untrusted E-mail
Decide whether or not you wish to receive untrusted e-mail.
• Digital Signature - Outgoing E-mail
Decide whether or not to add a digital signature to outgoing e-mail, and the
method to use if a signature is required.
• Receive Untrusted Internet Fax
Decide whether or not you wish to receive untrusted Internet Faxes.
• Digital Signature - Outgoing Internet Fax
Decide whether or not to add a digital signature to outgoing Internet Faxes, and
the method to use if a signature is required.
d. Click the [Apply] button.
Configuration on a Computer
The following describes the configuration for a remote, networked computer.
Sending Scanned Data by S/MIME Encrypted E-mail from the Machine to a
Computer
An S/MIME certificate MUST be imported, configured, and stored on the machine as
stated in this chapter. For details, refer to Configuring S/MIME Certificates with
When importing the S/MIME certificate, make sure that a root certificate is included for
Receiving E-mail with S/MIME Digital Signature from the Machine
No settings are required on a recipient computer.
Sending S/MIME Encrypted E-mail by E-mail Printing from a Computer to the
Machine
It is necessary to register the S/MIME certificate of the machine on the computer.
310
Configuration of Scan File Signatures (PDF/XPS Documents)
There are two methods to set an S/MIME certificate of the machine on the computer:
• Sending e-mail attached with an S/MIME digital signature from the machine to the
computer.
In the [Digital Signature - Outgoing E-mail] settings, configure to attach the digital
signature to e-mails.
• Exporting an S/MIME certificate to the computer using CentreWare Internet
Services and registering the exported S/MIME certificate in the certificate store of
the e-mail application.
Exporting of certificates is accomplished under [Trusted Certificates Management]
of the [Security] folder on the [Properties] page of CentreWare Internet Services. For
information on exporting certificates with CentreWare Internet Services, refer to
For information on how to register a certificate in an e-mail application, refer to the
manuals provided with the e-mail application.
Sending E-mail Attached with an S/MIME Digital Signature from a Computer to
the Machine
It is necessary to register a personal certificate of a sender's e-mail address, an
intermediate certificate authority certificate of the personal certificate, and a root
certificate on the machine.
For information on importing certificates with CentreWare Internet Services, refer to
Supported E-mail Applications
E-mail applications that can send and receive e-mail to and from the machine are as
follows:
• Outlook 2000/2002/2003
• Outlook Express 6
• Netscape 7.x
Configuration of Scan File Signatures (PDF/XPS Documents)
Installation Overview
Configuration on the Machine
Import a certificate from a Certificate Authority (in PKCS12 format), and then configure
the certificate on the machine using CentreWare Internet Services.
Configuration on a Computer
Prepare for verification of the PDF or XPS signature.
Configuring Scan File certificates with CentreWare Internet Services
To configure certificates with CentreWare Internet Services, first enable HTTP
communications (as stated under Configuration of HTTP Communication Encryption in
this section). Next, import a certificate from a Certificate Authority (in PKCS12 format).
Finally, set the certificate as a scan file certificate.
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13 Security - Encryption/Digital Signature
1. Start a web browser.
2. Enter the machine's IP address, beginning with "https," into the [Address] box of
your web browser to access CentreWare Internet Services.
Example: https://192.168.1.1/
3. Click the [Properties] tab.
4. Click [+] on the left of [Security] to display the items in the folder.
5. Click [Machine Digital Certificate Management].
6. Click on [Upload Signed Certificate].
NOTE: When a certificate is to be imported, if the same certificate has been already
registered in [Local Device] or [Others], the certificate cannot be imported. Delete the
existing certificate before importing the new one.
a. Enter the password into [Password].
b. Re-enter the password into [Re-enter Password].
c. Enter the name of the file you want to import, or select the file to be imported by
clicking the [Browse] button.
d. Click the [Import] button. Enter the System Administrator user ID and passcode,
and then click [OK].
NOTE: The default System Administrator user ID and passcode are "11111" and
"x-admin" respectively.
7. Refresh the web browser.
8. Click [+] on the left of [Security] to display the items in the folder.
9. Configure the certificate.
a. Click on [Digital Certificate Management].
b. Select [Local Device] for [Category], select [Scan File] for [Certificate Purpose],
and then click the [Display the List] button.
c. Place a check mark in the box in front of the certificate you wish to view details for.
d. Click the [Certificate Details] button.
e. Click the [Use this certificate] button.
f. Click [Reboot Machine]. The machine will reboot and the setting values will be
reflected.
10. Configure the settings for PDF/XPS signatures.
a. Refresh the web browser.
b. Click [+] on the left of [Security] to display the items in the folder.
c. Click [PDF/XPS Security Settings] and then set the following items:
• PDF Signature
Select [Do not add signature], [Always add visible signature], [Always add
invisible signature], or [Select during send].
• XPS Signature
Select [Do not add signature], [Always add signature], or [Select during
send].
d. Click the [Apply] button.
312
Configuration of IPsec
Configuration on a Computer
Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS
files has been imported and registered on the recipient’s computer. This will assure the
ability to conduct two way digital signing of files, should this capability be required.
Configuration of IPsec
IPsec (IPsecurity) is comprised of the IP Authentication Header and IP Encapsulating
Security Payload protocols, which secure IP communications at the network layer of
the protocol stack, using both authentication and data encryption techniques.
The ability to send IPsec encrypted data to the printer is provided by the use of a public
cryptographic key, following a network negotiating session between the initiator (client
computer) and the responder (printer or server). To send encrypted data to the printer,
the computer and the printer have to establish a Security Association with each other
by verifying a matching password (shared secret) to each other. If this authentication is
successful, a session public key will be built and used to send IPsec encrypted data
over the TCP/IP network to the printer.
Providing additional security during the Public Key negotiating process, Digital
Certificates can alternatively be used in place of the Shared Secret, to encrypt the
Public Key information being exchanged between communicating parties. The Digital
Certificate resides on the machine (managed as stated in Configuration of E-mail
Encryption/Digital Signature on page 308) and MUST also have been imported and
stored on the computer that is encrypting data being sent to the machine.
Certificates add digital signatures (individualized checksums verifying data integrity) to
datagrams during the public key negotiating process, greatly assisting in securing data
from network sniffers.
To enable IPsec
1. Open your web browser, and enter the IP address of the machine in the [Address]
box to access CentreWare Internet Services.
2. In CentreWare Internet Services, click the [Properties] tab.
3. Expand the [Security] folder.
4. Select [IPsec] in the directory tree.
5. Enable the protocol by placing a checkmark in the [Enabled] box.
6. Select [Preshared Key] to use the Shared Secret (between this machine and
remote computers also possessing the secret). Note that if you select [Digital
Signature], the [Shared Secret] boxes will be grayed out and you will have to
supply a certificate stored on this machine to the remote computer that wishes to
send IPsec encrypted data to this machine. Refer to the Configuration of E-mail
Encryption/Digital Signature on page 308 for full information.
7. Enter the shared secret (a password) in the [Shared Key] and [Verify Shared Key]
boxes.
8. Select [Enabled] (default setting) for [Communicate with Non-IPsec Device], so
that computers not set up for encryption can still communicate with this machine.
313
13 Security - Encryption/Digital Signature
10. Click [Apply], and enter the System Administrator user ID and passcode, if
prompted. The default is “11111” and “x-admin”.
314
14 Authentication and
Account Administration
The machine has a unique Authentication feature that restricts the ability to use
functions, and an Account Administration feature that manages the use of each
machine feature.
Some models do not support some of the features described in this chapter. Some
models require an optional kit to use some of the features described in this chapter.
This chapter contains information on the features used to change the settings and on
the setting procedures.
Overview of Authentication
This section is an overview of the Authentication feature used with the machine.
Users Controlled by Authentication
The following is an explanation about the different user types that are controlled by the
Authentication feature.
Users are classified into the following six types. The Authentication feature restricts
operations according to the user type.
• System Administrator
• Authenticated Users (with System Administrator Privileges)
• Authenticated Users (with Account Administrator Privileges)
• Authenticated Users (with no System Administrator or Account Administrator
Privileges)
• Unauthenticated Users
• General Users
System Administrator
This is a user who can enter the System Administration mode and change the machine
settings.
The System Administrator uses a special user ID called a System Administrator ID.
315
14 Authentication and Account Administration
To enter the System Administration mode, enter the System Administrator ID into the
user ID entry field on the authentication screen.
Authenticated Users (with System Administrator Privileges)
These are users who are assigned System Administrator privileges.
When a restricted service is used, this type of user must enter a user ID on the
authentication screen.
This type of user has the same privileges as the System Administrator for machine
operations, except:
- Operating mailboxes and job flow sheets
- Changing the passcode of the System Administrator.
Authenticated Users (with Account Administrator Privileges)
These are users who are registered on the machine and assigned Account
Administrator privileges.
When a restricted service is used, this type of user must enter a user ID on the
authentication screen.
This type of user has the same privileges as the System Administrator for account
management. They are permitted to register/delete/edit/view account information.
Authenticated Users (with No System Administrator or Account Administrator
Privileges)
These are users who are registered on the machine and assigned no System
Administrator or Account Administrator privileges.
When a restricted service is used, this type of user must enter a user ID on the
authentication screen.
Unauthenticated Users
These are users who are not registered on the machine.
An Unauthenticated User cannot use services that are restricted.
General Users
These are users other than the System Administrator in non-authentication mode.
Types of Authentication
The following three types of authentication are used by the machine depending on
where user information is stored.
Local Machine Authentication
Local Machine Authentication uses the user information registered for the Accounting
feature to manage authentication. Therefore, the Accounting feature must be enabled
when you use Local Machine Authentication. The print or fax data sent directly from a
computer can be received on the machine after being authenticated. The
authentication information pre-configured on a client’s fax print driver is cross-checked
with the information registered on the machine.
Remote Authentication
Remote Authentication uses a remote authentication server to manage authentication.
No user information is registered on the machine.
316
Overview of Authentication
NOTE: A registered user ID on the remote authentication server can be a maximum of
32 characters, and the passcode a maximum of 128 characters. For SMB
authentication, the passcode can be a maximum of 32 characters.
Xerox Secure Access
A system such as the magnetic-card, IC-card, or biometrics system is used for
authentication. If prompted, users need to enter their user information on the machine’s
control panel.
For accounting purposes, Xerox Secure Access can work with Network Accounting.
Functions Controlled by Authentication
The following explains the functions that are restricted by the Authentication feature.
Restriction depends on which of the following two ways the machine is used.
• Local Access
• Remote Access
For more information on the restrictions to mailboxes and job flow sheets using the
Local Access
Direct operation of the machine from the control panel is called Local Access.
The functions restricted by Local Access are as follows.
Device Access
• All Services Pathway - verifies users when they access a service screen.
• Job Status Pathway - verifies users when they access the Job Status screen.
• Machine Status Pathway - verifies users when they access the Machine Status
screen.
Service Access
• Copy
• Fax
• Internet Fax
• Scan to Mailbox
• E-mail
• Network Scanning
• Scan to PC
• Send from Mailbox
• Stored Programming
• Job Flow Sheets
• Custom Services
317
14 Authentication and Account Administration
Feature Access
• Print Documents from Mailbox
• Retrieve Documents from Mailbox
Remote Access
Operation of the machine through a network using CentreWare Internet Services is
called Remote Access.
The functions restricted by Remote Access are as follows.
Print
Printing is limited to print jobs sent from a computer.
To use the Accounting feature, use the print driver to set account information such as
user ID and passcode.
If verification using account information fails for a print job, the print data will be either
saved in the machine or deleted depending on the Charge Print settings.
NOTE: Printing is not limited when [Login Type] is set to [Login to Remote Accounts]
in the System Administration mode. For more information about [Login to Remote
Direct Fax
Direct Fax from a computer is restricted.
To use the Authentication feature, use the fax driver to set authentication information
such as user ID and passcode.
The fax jobs sent to the machine that fail authentication are set to Charge Print and are
either saved to the machine or deleted, depending on the selected setup option.
NOTE: Direct Fax is not restricted when [Login Type] is set to [Login to Remote
Accounts] in the System Administration mode. For more information about [Login to
CentreWare Internet Services
If the Authentication feature is enabled, authentication is required to access the
CentreWare Internet Services home page even if you are not using the Authentication
feature for any service.
NOTE: Only the System Administrator is allowed access when [Login Type] is set to
[Login to Remote Accounts] in the System Administration mode. For more information
Authentication for Job Flow Sheets and Mailboxes
The following explains the restrictions for job flow sheets and mailboxes when the
Authentication feature is enabled.
NOTE: When a user account is deleted, the mailboxes and job flow sheets associated
with the account are also deleted. Any documents stored in the mailboxes will also be
deleted.
NOTE: When the Authentication feature is used with a remote account server, the
user information stored in the machine may be temporarily deleted to restrict user
access. When this happens, the mailboxes and job flow sheets associated with the
318
Authentication for Job Flow Sheets and Mailboxes
user will also be deleted. When using a remote authentication server to manage
authentication, use of mailboxes and job flow sheets in the System Administration
mode is recommended.
NOTE: For mailboxes and job flow sheets, Authenticated Users who are given the
System Administrator privileges have the same access level as Authenticated Users
with no System Administrator privileges.
Job Flow Sheet Types
There are four types of job flow sheets that can be used with the machine.
NOTE: You can create Mailbox Job Flow Sheets with the machine.
Generally Shared Job Flow Sheet
This job flow sheet is created by a General User without using the Authentication
feature.
When the Authentication feature is not enabled, this job flow sheet is shared and its
settings may be changed by any user.
When the Authentication feature is enabled, this job flow sheet can only be operated
by a System Administrator.
Mailbox Job Flow Sheet
This job flow sheet is created by a General User or a System Administrator using
[Create Mailbox] on the [Setup] screen.
The owner of this job flow sheet is set to the mailbox it was created from. Any user who
has access to the mailbox can use and change its settings.
This job flow sheet is available for all users when the Authentication feature is not
enabled. When the Authentication feature is enabled, only a System Administrator can
operate this job flow sheet.
System Administrator Shared Job Flow Sheet
This job flow sheet is created by a System Administrator.
When the Authentication feature is not enabled, this job flow sheet is shared and its
settings may be changed by any user.
When the Authentication feature is enabled, the parent job flow sheet can be shared
by all Authenticated Users. Only a System Administrator can change its settings.
To create a System Administrator Shared Job Flow Sheet, operate the machine as a
System Administrator.
Personal Job Flow Sheet
This job flow sheet is created by an Authenticated User when the Authentication feature
is enabled.
When the Authentication feature is enabled, this job flow sheet is available for the
System Administrator, and the authenticated user who created the job flow sheet.
This job flow sheet can only be operated by a System Administrator when the
Authentication feature is not enabled.
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14 Authentication and Account Administration
Operation of the job flow sheets varies depending on whether the Authentication
feature is enabled. The following explains the operations available.
• When the Authentication feature is not enabled
• When the Authentication feature is enabled
When the Authentication Feature is Not Enabled
The following table shows the relationship with the job flow sheet for each user type
when the Authentication feature is not enabled.
The job flow sheet operations available vary, depending on whether the job flow sheet
was created using [Create Mailbox] or [Create Job Flow Sheet] on the [Setup] screen.
Created using [Create Mailbox] on the [Setup] screen
General Users
Shared by
System Administrator
Shared by
Job Flow
Operations
Generally
Shared
System
Adminis-
trators
Generally
Shared
System
Adminis-
trators
Mailbox
Personal
Mailbox
Personal
Create
Display
Edit
X
O
O
O
O
O
O
O
O
O
O
O
O
O
X
O
X
X
X
X
X
X
X
X
X
O
O
O
O
O
O
X
O
O
O
O
O
O
O
O
O
O
O
O
O
X
O
O
O
O
O
O
Copy*
O
X
Delete
Select/Run
O
O
Link to
Mailbox
O: Operation available
X: Operation not available
* The owner of a copied job flow sheet becomes a duplicate user.
NOTE: Job flow sheets created from [Create Mailbox] on the [Setup] screen can only
be used, changed, copied and deleted from the mailbox where they were created. The
applicable users are all the users that can use the mailbox.
NOTE: When job flow sheets not available for operation, depending on changes made
to the authentication status, are linked to a mailbox, you can still use them, but are not
allowed to change/copy them. If you release the link, the job flow sheet will no longer
be displayed and will be disabled.
Created using [Create Job Flow Sheet] on the [Setup] screen
General Users
Shared by
System Administrator
Shared by
Job Flow
Operations
Generally
Shared
System
Adminis-
trators
Generally
Shared
System
Adminis-
trators
Mailbox
Personal
Mailbox
Personal
Create
Display
Edit
O
O
O
X
X
X
X
O
X
X
X
X
X
O
O
X
O
O
O
O
O
X
O
O
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Authentication for Job Flow Sheets and Mailboxes
General Users
Shared by
System Administrator
Shared by
Job Flow
Operations
Generally
Shared
System
Adminis-
trators
Generally
Shared
System
Adminis-
trators
Mailbox
Personal
Mailbox
Personal
Copy*
O
O
O
X
X
X
O
X
X
X
O
O
O
O
O
O
O
O
O
O
O
O
Delete
Select/Run
O
X
O: Operation available
X: Operation not available
* The owner of a copied job flow sheet becomes a duplicate user.
When the Authentication Feature is Enabled
The following table shows the relationship with the mailboxes for each user type when
the Authentication feature is enabled.
NOTE: You can perform the same operations regardless of whether job flow sheets
are created using [Create Mailbox] or [Create Job Flow Sheet] on the [Setup] screen.
When [Login to Local Accounts] is selected, or when authenticated as a user
other than a guest user in [Login to Remote Accounts]
NOTE: If authenticated as a guest user in Remote Authentication, you are treated as
an unauthenticated user (general user) and cannot operate job flow sheets.
Unauthenticated Users (General Users)
Shared by the
System
Administrator
Job Flow Operations
Generally
Shared
Mailbox
Personal
Create
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Display
Edit
Copy*
Delete
Select/Run
Link to Mailbox
Authenticated Users
Shared by
Job Flow Operations
Generally
Shared
System
Adminis-
trators
Personal Personal
(owner)
Mailbox
(other)
Create
Display
X
X
X
X
X
O
O
X
X
O
321
14 Authentication and Account Administration
Authenticated Users
Shared by
Job Flow Operations
Generally
Shared
System
Adminis-
trators
Personal Personal
(owner)
Mailbox
(other)
Edit
X
X
X
X
X
X
X
X
X
X
X
O
X
O
O
O
O
O
X
X
X
X
X
Copy*
Delete
Select/Run
Link to Mailbox
O
O
System Administrator
Shared by the
Job Flow Operations
Generally
Shared
Mailbox
System
Personal
Administrator
Create
X
O
O
O
O
O
O
X
O
O
O
O
O
O
O
O
O
O
O
O
O
X
O
O
O
O
O
O
Display
Edit
Copy*
Delete
Select/Run
Link to Mailbox
O: Operation available
X: Operation not available
* The owner of a copied job flow sheet becomes a duplicate user.
Types of Mailboxes
The following three types of mailboxes can be used with the machine.
Generally Shared Mailbox
This is a mailbox created by a General User without using the Authentication feature.
When the Authentication feature is not enabled, this mailbox is shared and its settings
may be changed by all users.
When the Authentication feature is enabled, this mailbox can only be operated by a
System Administrator.
System Administrator Shared Mailbox
The System Administrator Shared Mailbox is a mailbox created by a System
Administrator.
When the Authentication feature is not enabled, this mailbox is shared by all users.
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Authentication for Job Flow Sheets and Mailboxes
When the Authentication feature is enabled, this mailbox is shared by all Authenticated
Users.
Only a System Administrator can change the settings.
To create a System Administrator Shared Mailbox, operate the machine as a System
Administrator.
Personal Mailbox
This is a mailbox created by an Authenticated User using the Authentication feature.
Only the Authenticated User that created the mailbox can use it.
When the Authentication feature is not enabled, this mailbox can only be operated by
a System Administrator.
Operation of the mailboxes differs depending on whether the Authentication feature is
enabled. The following explains the operations available.
• When the Authentication feature is not enabled
• When the Authentication feature is enabled
When the Authentication Feature is Not Enabled
The following table shows the relationship with the mailboxes for each user type when
the Authentication feature is not enabled.
General Users
System Administrator
Shared by
the
System
Adminis-
trator
Shared by
the
System
Adminis-
trator
Mailbox
Operations
Generally
Shared
Generally
Shared
Personal
Personal
Create
O
O
O
O
O
O
O
O
O
O
O
O
X
O
X
X
X
X
X
X
X
X
X
X
X
X
X
X
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
X
O
O
O
O
O
O
O
O
O
O
O
Display
Delete
Change Settings
Display Document
Delete Document
X
O
O
O
O
O
X
Store Document*
1
Print Document*
1
Job
Flow
Sheet
Display
Link
Auto Run
Manual Run
O
O
O: Operation available
X: Operation not available
*1: When documents are stored or retrieved using a mailbox, authentication is not
applicable to the following operations.
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14 Authentication and Account Administration
• Confidential fax reception
• Confidential Internet Fax reception
• Retrieving documents that use scan driver or Mailbox Viewer 3
NOTE: When job flow sheets not available for operation, depending on changes made
to the authentication status, are linked to a mailbox, you can still use them, but are not
allowed to change/copy them. If you release the link, the job flow sheet will no longer
be displayed and will be disabled.
When the Authentication Feature is Enabled
The following table shows the relationship with the mailboxes for each user type when
the Authentication feature is enabled. For more information on the Authentication
When [Login to Local Accounts] is selected, or when a user is authenticated as
a user other than a guest user in [Login to Remote Accounts]
NOTE: If authenticated as a guest user in Remote Authentication, you are treated as
an unauthenticated user (general user) and cannot operate job flow sheets.
Unauthenticated Users (General Users)
Shared by the
System
Administrator
Mailbox Operations
Generally
Shared
Personal
Create
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Display
O*2
X
Delete
Change Settings
Display Document
Delete Document
Store Document*1
Print Document*1
X
O*2
O*2
O*2
O*2
X*3
X
Job Flow
Sheet
Display
Link
Auto Run
Manual Run
X*3
X*3
Authenticated Users
Shared by the
Mailbox Operations
Generally
Shared
Personal
Personal
(other)
System
(owner)
Administrator
Create
Display
Delete
X
X
X
X
O
X
O
O
O
X
X
X
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Authentication for Job Flow Sheets and Mailboxes
Authenticated Users
Shared by the
System
Administrator
Mailbox Operations
Generally
Shared
Personal
(owner)
Personal
(other)
Change Settings
Display Document
Delete Document
Store Document*1
Print Document*1
X
X
X
X
X
X
X
X
X
X
O
O
O
O
O
X
O
O
O
O
O
O
O
O
O
X
X
X
X
X
X
X
X
X
Job Flow
Sheet
Display
Link
Auto Run
Manual Run
O
O
System Administrator
Shared by the
System
Administrator
Mailbox Operations
Generally
Shared
Personal
Create
X
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
O
X
O
O
O
O
O
O
O
O
O
O
O
Display
Delete
Change Settings
Display Document
Delete Document
Store Document*1
Print Document*1
Job Flow
Sheet
Display
Link
Auto Run
Manual Run
O: Operation available
X: Operation not available
*1: When documents are stored or retrieved using a mailbox, authentication is not
applicable to the following operations.
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14 Authentication and Account Administration
• Confidential fax reception
• Confidential Internet Fax reception
• Retrieving documents that use a scan driver or Mailbox Viewer 3.
*2: You can use them only when mailbox operations are permitted in the
Authentication feature settings of the System Administration mode.
*3: You can perform display, auto run and manual run operations for job flow sheets
linked to a mailbox.
NOTE: When job flow sheets not available for operation, depending on changes made
to the authentication status, are linked to a mailbox, you can still use them, but are not
allowed to change/copy them. If you release the link, the job flow sheet will no longer
be displayed and will be disabled.
Linking Job Flow Sheets to Mailboxes
The ways to link job flow sheets to mailboxes differ, depending on whether the
Authentication feature is enabled. The following explains the relationships available:
• When the Authentication feature is not enabled
• When the Authentication feature is enabled
NOTE: When job flow sheets not available for operation, depending on changes made
to the authentication status, are linked to a mailbox, you can still use them, but are not
allowed to change/copy them. If you release the link, the job flow sheet will no longer
be displayed and will be disabled.
When the Authentication Feature is Not Enabled
The following table shows the relationship with the mailboxes for each user type when
the Authentication feature is not enabled.
Mailbox
General Users
System Administrator
Shared by the
System
Administrator
Shared by the
System
Administrator
Generally
Shared
Generally
Shared
Job Flow
Personal
Personal
Mailbox
O
O
X
X
X
X
O
O
O
O
O
O
Generally
Shared
Shared by the
System
Administrator
O
X
X
X
X
O
O
O
O
O
O
Personal
X
O: Relationship available
X: Relationship not available
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Authentication for Job Flow Sheets and Mailboxes
When the Authentication Feature is Enabled
The following table shows the relationship with the mailboxes for each user type when
the Authentication feature is enabled.
When [Login to Local Accounts] is selected, or when a user is authenticated as
a user other than a guest user in [Login to Remote Accounts]
NOTE: If authenticated as a guest user in Remote Authentication, you are treated as
an unauthenticated user (general user) and cannot operate job flow sheets or
mailboxes.
Mailbox
Unauthenticated Users (General Users)
Shared by the
Generally
Job Flow
System
Personal
Shared
Administrator
Generally Shared
X
X
X
X
X
X
Shared by the System
Administrator
Personal (own)
Personal (other)
X
X
X
X
X
X
Mailbox
Authenticated Users
Shared by
Job Flow
Generally
Shared
the System
Adminis-
trator
Personal
(owner)
Personal
(other)
Generally Shared
X
X
X
X
X
X
X
Shared by the System
Administrator
O
Personal (own)
Personal (other)
X
X
X
X
O
X
X
X
Mailbox
System Administrator
Shared by the
System
Administrator
Generally
Shared
Job Flow
Personal
Generally Shared
O
O
O
O
O
O
Shared by the System
Administrator
Personal (own)
Personal (other)
O
O
O
O
O
O
O: Relationship available
X: Relationship not available
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14 Authentication and Account Administration
Overview of Account Administration
This section is an overview of the Account Administration feature used with the
machine.
Types of Account Administration
The Account Administration feature operates in conjunction with the Authentication
feature when the authentication type is [Login to Local Accounts], and operates
independently when the authentication type is [No Login Required], [Login to Remote
Accounts], or [Xerox Secure Access].
The machine supports the following three Account Administration types.
Local Accounting
Account Administration is performed based on the user information registered on the
machine using a variety of counters automatically created for each user.
Network Accounting
You can perform Account Administration using the user information managed by a
remote server.
This is for unified management of user information and Account Administration by
multiple devices.
Xerox Standard Accounting
Account Administration is performed based on the user information and account
information pre-registered on the machine. Account Administration uses each counter
created automatically for individual users. Auditron reports are created in CSV format
using CentreWare Internet Services. For information on the print driver or fax driver
settings, refer to the online help of each driver. For information on the user information
NOTE: When setting the user information or account information for another
WorkCentre 5222/5225/5225A/5230/5230A machine, it is recommended to use the
Cloning feature of CentreWare Internet Services.
Management Features and Services
The following explains the features and services that can be managed using the
Account Administration feature.
Features and Services that Can be Managed with Account Administration
The features and services that can be managed using the Accounting feature vary
depending on whether the user information is stored in the machine or in a remote
account server.
• Local Accounting
• Network Accounting
• Xerox Standard Accounting
328
Overview of Account Administration
Local Accounting
The features and services that can be managed using the local Account Administration
feature are as follows:
Restricted Use
Feature
Total Usage
Per Account
Restrictions
Services
Account
Limit
*1
Accounting
/
*2
Color Mode
Limit
Copy
O
O
O
O/-
O/-
O/-
O
O
O
O
O
O
Print
Charge Print and
Private Charge
Print
*3
Scan
O
O
O
X
O/O
O
X
X
X
O
O
O
X
Fax, Internet Fax
Direct Fax
Report/List
X/-
X/-
X/-
O: Manageable
X: Not manageable
-: Not supported
*2: This feature forbids any actions beyond the number of pages specified. For more
*3: The color mode is supported by the WorkCentre 5225A/5230A only.
Network Accounting
When you are using Network Accounting with the machine, user information is
managed through a remote account server.
The features and services that can be managed using the Network Accounting feature
are as follows:
Restricted Use
Feature
Total Usage
Per Account
Restrictions
Services
Account
Limit
*1
Accounting
/
*2
Color Mode
Limit
Copy
Print
O
O
O/-
O/-
X
X
X
X
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14 Authentication and Account Administration
Restricted Use
Feature
Total Usage
Per Account
Restrictions
Services
Account
Limit
*1
Accounting
/
*2
Color Mode
Limit
Charge Print and
Private Charge
Print
O
O/-
X
X
*3
Scan
O
O
O
X
O/O
X
X
X
X
X
X
X
X
Fax, Internet Fax
Direct Fax
Report/List
X/-
X/-
X/-
O: Manageable
X: Not manageable
-: Not supported
*2: This feature forbids any actions beyond the number of pages specified. For more
*3: The color mode is supported by the WorkCentre 5225A/5230A only.
Xerox Standard Accounting
The features and services that can be managed in Xerox Standard Accounting are as
follows:
Restrictions on Use
Feature
Corresponding
Service
Per-user
Usage Count
Restrictions
AccountLimit
*1
Accounting
/
*2
Color Mode
Limit
Copy
Print
O
O
O/-
O/-
O/-
O
O
O
O
Charge Print,
Private Charge
Print
O
O
O
*3
Scan Service
Fax, Internet Fax
Direct Fax
O
O
O
X
O/O
O
O
O
X
O
O
O
X
O/-
O/-
X/-
Report/List
O: Manageable
X: Not manageable
330
Overview of Account Administration
-: Not supported
*2: This feature stops further machine operation if the number of pages has reached
the specified maximum number. For more information, refer to the CentreWare
Internet Services online help.
*3: The color mode is supported by the WorkCentre 5225A/5230A only.
Jobs that Can be Managed for Each Service
The types of jobs you can manage using the Account Administration feature vary for
print, scan, and fax services.
This section lists the items that can be managed for each service.
Print
The items you can manage for print jobs using the Account Administration feature are
as follows:
Account
Information
Required
Manageable
Jobs
User Type
Items
Regular Print
Print driver for
Yes
Verified
Pages/sheets
the machine
*2
Other print
drivers
-
Not verified
Pages/sheets
Secure Print
Sample Print
Store documents
Print documents
Yes
No*1
Yes
-
-
Verified
Verified
Pages/sheets
Pages/sheets
Sample Print
store/print
documents
Sample Print
Print stored
documents
No*1
Verified
Pages/sheets
Delayed Print
Charge Print
Store documents
Print documents
Store documents
Print documents
Store documents
Print documents
Yes
No*1
No
-
Verified
-
-
Pages/sheets
-
Yes
No*3
Yes
Verified
-
Pages/sheets
-
Private Charge
Print
Verified
Not verified
Pages/sheets
Pages/sheets
*2
E-mail Print
-
*1: Account information is not required for printing as print jobs are verified when
received by the machine.
*2: Printing available only if [Non-account Print] is enabled in CentreWare Internet
Services.
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14 Authentication and Account Administration
*3: Authentication is required depending on the [Receive Control] settings in the
Fax
The items you can manage for fax jobs using the Account Administration feature are
as follows:
Account
Information
Required
User/
Document
Type
Jobs
Manageable Items
Send
Automatically
Manually
Yes
Yes
No
Verified
Sent faxes/pages,
transmissions
Verified
Sent faxes/pages,
transmissions
Receive/
Print
Automatically
Incoming faxes Receptions/pages,
transmissions, printed
pages/sheets
Manually
Yes
No
Incoming faxes Receptions/pages,
transmissions, printed
pages/sheets
Confidential Receiving
Incoming faxes Receptions/pages,
transmissions
Receive
confidential
documents
Printing confidential
documents
Yes*1
Yes*1
No
Verified
–
Printed pages/sheets
Polling
Storing documents
for polling
–
Automatic sending
(confidential)
Not verified
Verified
Sent faxes/pages
Printing polled
documents
Yes
Polls/pages,
transmissions, printed
pages/sheets
Printing documents
for polling
Yes*1
No
Verified
Printed pages/sheets
Relay
Broadcast
Receiving relayed
documents
Incoming faxes Receptions/pages,
transmissions
Relay broadcasting,
printing
No
Relay
broadcasting
Sent faxes/pages,
transmissions, printed
pages/sheets
Direct Fax
Yes
Yes
Verified
Verified
Sent faxes/pages,
transmissions
Internet Fax Send
Sent Internet Faxes/
pages
332
Overview of Account Administration
Account
Information
Required
User/
Document
Type
Jobs
Manageable Items
Internet
Fax
Printing received
documents
No
Incoming
Internet Fax
Receptions/pages,
printed pages/sheets
Receive/
Print
automatically
Automatic
confidential
receiving
No
Incoming
Internet Fax
Receptions/pages
Printing confidential
documents
Yes*1
No
Verified
Printed pages/sheets
Receptions/pages
Forward
Internet
Fax
Receiving relayed
Internet Fax
Incoming
Internet Fax
documents
Documents
Automatic fax
forwarding
No
Incoming
Internet Fax,
forwarded faxes
Sent faxes/pages,
transmissions
*1: If [Print Service] on the [Auditron Mode] screen is set to [Disable Accounting] in the
System Administration mode, no authentication is required to access mailboxes
shared by the System Administrator, and the machine will print the job as
unauthenticated.
When using the Account Administration feature for fax jobs, note the following:
• Sending documents from different user accounts to the same destination will not be
counted as combined sending.
• The communication rate is calculated using the machine’s built-in timer.
Accordingly, the fees calculated may be slightly different from those calculated by
the telephone company.
• When you receive faxes divided into pages, the machine counts the page numbers
received instead of the page numbers printed.
• Fax jobs are not counted in the following cases:
– When dialing a fax number using the numeric keypad on the control panel or the
On-hook feature.
– When using a speed dial code in which the billing information is not registered.
– When a phone conversation took place, including the one before a transmission.
Scan
The items you can manage for scan jobs using the Account Administration feature are
as follows:
Account
Services
Information
Required
User Type
Manageable Items
E-mail
Scan to Mailbox
Yes
Yes
Verified
Verified
Scanned pages, sent pages
Scanned pages, stored
pages
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14 Authentication and Account Administration
Account
Services
Information
Required
User Type
Manageable Items
Scan to PC
Yes
Verified
Verified
Scanned pages, uploaded
pages
Network Scanning
Yes
Scanned pages, sent pages
Xerox Standard Accounting
Overview
When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print,
Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed
on the machine), for each user. Usage limits can also be applied to users to restrict the
total numbers of copy, print, fax and scan jobs that a user can perform. Administrators
can print a report which contains all XSA data.
XSA is set up through CentreWare Internet Services, the machine's HTTP pages
displayed on your web browser. Administrators must create accounts and specify limits
before users are authorized to access the machine.
When XSA is set up, users must enter their account details at the machine to use the
device. When they have finished their job, their XSA allocation is reduced by the
number of prints, copies or scans performed. When XSA is enabled, users must enter
their account details in the print driver to print documents from their computers.
The XSA feature is mutually exclusive from any other accounting feature. If XSA is
enabled at the device, the following applies:
• You cannot enable Local Accounting or Network Accounting.
• Each device supports unique XSA User IDs and Group Accounts.
• All user IDs must be assigned to one or more group accounts.
NOTE: The XSA settings and account data are stored in the machine. It is strongly
recommended that you back up the settings and data regularly using the Cloning hot
link available under the XSA folder of Internet Services as described in this section.
Should the machine lose your XSA data and settings you can restore them from the
backup file that you produced using the Cloning process.
Installation Checklist
Before starting the installation procedure, please ensure the following items are
available or have been performed.
1. Ensure that your device is fully functioning on the network.
2. Ensure that the TCP/IP and HTTP protocols are configured on the device and fully
functioning. This is required to access CentreWare Internet Services to configure
Xerox Standard Accounting. The Internet Services function is accessed through
the embedded HTTP server on the machine and allows the System Administrator
to configure XSA with a web browser.
To verify that the TCP/IP and HTTP protocols are correctly configured, print a
Configuration Report described in the Machine Status chapter.
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Xerox Standard Accounting
Enabling Xerox Standard Accounting (from Internet Services)
At Your Computer
1. Open your web browser and enter the TCP/IP address of the machine in the
Address bar. Press <Enter>.
2. Click the [Properties] tab.
3. In the left pane of the screen, expand the [Accounting] folder, and then select
[Accounting Configuration].
4. Select [Xerox Standard Accounting] from the [Accounting Type] drop-down list.
5. Click [Apply] and enter the Administrator User name and passcode when
prompted (default of 11111 and x-admin).
6. Click [OK].
7. Click the [Reboot Machine] button when it displays on screen.
Creating a Group Account
1. On the [Properties] tab of Internet Services, expand the [Accounting] folder, and
then the [Xerox Standard Accounting] folder.
2. Click the [Group Accounts] link to create a new group account.
3. In the Group Accounts Account ID box, enter an ID for the new group account (for
example 001). The Group Account can be up to 32 numeric characters. Group
Account ID's must be unique.
4. Enter a name for the group account in the Account Name box (for example
Xerox). A group name can be up to 32 alphanumeric characters. Group Account
names must be unique.
5. Click [Apply]. The account will now be available in the Group Accounts list. You
may have to refresh your browser, or click another link, and then click on Group
Accounts again to see the new group.
Creating a User Account and Setting Usage Limits
NOTE: At least one group account must be created before you create user accounts.
1. On the [Properties] tab of Internet Services, expand the [Accounting] folder, and
then the [Xerox Standard Accounting] folder.
2. Click [Manage Accounting].
3. Click [Add New User].
4. Enter an ID for the user. The user ID can be up to 32 alphanumeric characters (for
example: A10). User ID's must be unique.
NOTE: Up to 9999 User ID’s can be registered.
5. Enter a user name (for example Jane Smith). The user name can be up to 32
alphanumeric characters. User names must be unique.
6. Specify the usage limits for this account in the User Limits boxes. The maximum
value for each limit is 9999999.
7. Click the [Apply] button when you have finished setting the usage limits.
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14 Authentication and Account Administration
Maximum Usage Limits and Resetting Individual Usage Limits
The first time users log in to the device after they have reached their maximum usage
limit, a message displays on the user interface. The message notifies the users that
they have reached their limit for the feature. The users will not be able to use the feature
until their limit is reset.
If a user performs a copy job at the machine, and midway through the job the limit is
exceeded, the job will not continue.
If a user performs a scan job at the machine, and midway through the job their limit is
exceeded, the job will be cancelled.
If the user's limit is reached before a print job is completed, the machine will notify the
user that the limit has been reached. The job will be deleted from the print queue. The
job may run over due to sheets committed to the paper path.
NOTE: The system administrator has unlimited access to the machine.
To Reset User Limits
1. On the [Properties] tab of Internet Services, expand the [Accounting] folder, and
then the [Xerox Standard Accounting] folder.
2. Click [Manage Accounting].
3. Place a checkmark in the box for the required User ID.
4. Click [Limits & Access].
5. Check [Reset] boxes, and click [Apply].
Using XSA at the machine
When you enable XSA, users must enter a valid user name at the machine to access
Standard Accounting (from Internet Services)on page 335 in this section for the
specific service restricting procedure.
At the Machine
1. Press the <All Services> button (if necessary) to display all the available service
buttons.
2. Press any button representing a service to which restricted access has been
applied.
3. When the “Press the Log In / Out button” message displays on screen, press the
<Log In / Out> button.
4. Enter a User ID and touch [Confirm].
NOTE: If the user is a member of more than one Group Account, he or she will be
asked to select the account that they wish to log into.
5. When the user is logged in, the selected service screen will be displayed. The
user can now use that service, with usage tracked by XSA.
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Xerox Standard Accounting
Resetting Usage Data
At Your Computer
1. Open your web browser and enter the TCP/IP address of the machine in the
Address or Location field. Press <Enter>.
2. Click the [Properties] tab.
3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder.
4. Click [Report and Reset].
5. To reset all usage data to zero, click the [Reset Usage Data] button.
6. Click [OK] to confirm.
NOTE: Do not click the [Reset to Default] button unless you intend to delete all users,
accounts and usage data from your machine.
Printing a Usage Report
At Your Computer
1. Open your web browser and enter the TCP/IP address of the machine in the
Address or Location field. Press <Enter>.
2. Click the [Properties] tab.
3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder.
4. Click [Report and Reset].
5. Click the [Generate Report] button.
6. Follow any additional displayed prompts to save the XSA Report.csv (comma
separated value) file to your computer.
Enabling XSA in your Print Drivers
Refer to the driver Help for the steps to follow to enable XSA in your print drivers.
Backing Up XSA data and settings and Cloning to another device
The Cloning feature enables you to copy XSA account information to a file on your
computer. You can then use this file to restore the data on the same machine or to
clone the data to other machines. You can only clone XSA accounts to another Xerox
device that supports the XSA feature.
Check that the device you want to clone settings to supports XSA
1. At a networked computer, open your web browser and enter the TCP/IP address
of the machine you want to clone settings to. Press <Enter>.
2. Click the [Properties] tab.
3. See if Xerox Standard Accounting is shown in the [Accounting] folder. If it is not,
you cannot clone to this machine.
4. Click the [General Setup] folder in the directory tree.
5. From the display of available hot links, verify that [Cloning] is among them.
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14 Authentication and Account Administration
To make a Back-up file
1. At your computer, open your web browser and enter the TCP/IP address of the
machine with the settings you want to copy, in the Address bar. Press <Enter>.
2. Click the [Properties] tab.
3. Expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder.
4. Select [Cloning], and then select [Clone].
5. Click [Save] on the dialog box that appears.
6. A dialog box will prompt you to specify the name and location for the cloned file.
Ensure the extension reads .dat .
7. Click [Save]. The .dat file can now be used to restore the information to the same
machine or to clone other machines.
To Restore Settings or Clone Settings to another Machine
NOTE: This procedure will cause the machine to reboot and be inaccessible over the
network for several minutes.
1. Open your web browser and enter the TCP/IP address of the machine you wish to
restore or clone the settings to. Press <Enter>.
2. Click the [Properties] tab.
3. Expand the [General Setup] folder.
4. Select [Cloning].
5. In the [Install Clone File] portion of the displayed dialog, click [Browse].
6. Locate the .dat clone file.
7. Click [Install].
NOTE: It may be necessary for you to use your web browser to view the Xerox
Standard Accounting set up of Users and Groups on the new machine.
802.1x Authentication
The machine supports 802.1x authentication based on the Extensible Application
Protocol (EAP). 802.1x can be enabled for devices connected through both wired and
wireless Ethernet networks. As described here, the 802.1x configuration is used to
authenticate the machine, rather than individual users. After the machine has been
authenticated, it will be accessible to users on the network.
The System Administrator can configure the machine to use one EAP type. EAP types
currently supported on the machine are: EAP-MD5, EAP-MS-CHAPv2, and PEAP/MS-
CHAPv2.
Before you configure 802.1x authentication, the following configuration is required.
• Create a user name and password on your authentication server which will be used
to authenticate the machine.
• Ensure your 802.1x authentication server and authentication switch are available on
the network.
Configuring 802.1x with CentreWare Internet Services
Use the following procedure to configure 802.1x with CentreWare Internet Services.
338
Local Machine Authentication Setup
NOTE: 802.1x can be configured also on the control panel of the machine. For details,
1. In CentreWare Internet Services, click the [Properties] tab.
2. Expand the [Security] folder.
3. Select [802.1x] in the directory tree.
4. Select the [Enabled] check box for [Enable IEEE 802.1x].
5. From [Authentication Method], select the required authentication method.
6. In [Login Name: (Device Name)], [Password], and [Retype Password], enter the
user name and password required by your authentication switch and server.
7. If you selected [PEAP/MS-CHAPv2] in step 5, set whether or not to validate the
server certificate under [Certificate Validation].
8. Click [Apply].
9. If prompted, enter the System Administrator user ID and passcode.
NOTE: The default System Administrator user ID and passcode are “11111” and “x-
admin” respectively.
Local Machine Authentication Setup
When [Login to Local Accounts] is enabled, the System Administrator can define
passcodes for authorized users (and guests, when the selection is available) to use to
authenticate to the system and access restricted services.
Preparations:
1. Ensure the machine is fully functional on the network.
2. Ensure that the TCP/IP and HTTP protocols are configured on the machine and
fully functional. Refer to those topics in this guide for configuring information as
required. This is required to access CentreWare Internet Services to configure
authentication. The Internet Services function is accessed through the embedded
HTTP server on the machine and allows System Administrators to configure
Authentication settings by using an Internet browser.
At Your Workstation:
1. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field. Click [Enter] to access CentreWare Internet Services.
2. Click the [Properties] tab.
3. Expand the [Accounting] folder, and then click [Accounting Configuration]. On the
page displayed, select [Local Accounting] from the [Accounting Type] drop-down
list.
4. Click [Apply] to reboot the machine.
5. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, select [Login to Local Accounts] from the [Login Type] drop-down
list.
6. Click [Apply] to reboot the machine.
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14 Authentication and Account Administration
7. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, place a check mark in the [Enabled] box for each service that you
wish to restrict access to.
8. Click [Next].
9. To configure authentication for each account user, enter an account number in the
[Account Number] box and click [Edit].
10. Fill in the settings for the user.
NOTE: Set [Feature Access] as required. DO NOT set a service to “No Access”,
unless you wish to deny user access to that specific service.
11. Click [Apply].
NOTE: You can also use the control panel on the machine to configure local machine
authentication. The menu path to follow there is: press the <Log In/Out> button, enter
the System Administration mode, press the <Machine Status> button, touch the
[Tools] tab on the screen, and finally touch [Authentication/Security Settings] at the left
side of the menu on the screen. For more details, refer to Authentication/Security
Remote Authentication Setup
When [Login to Remote Accounts] is enabled, machine users will be prompted to
provide their user ID and passcode to be validated by the designated authentication
server. If this validation is successful, the machine and any restricted services will be
available for individual use.
Preparations:
1. Ensure the machine is fully functional on the network.
2. Ensure that the TCP/IP, with DNS/WINS enabled, and HTTP protocols are
configured on the machine and fully functional. Refer to those topics in this guide
for configuring information as required. This is required to access CentreWare
Internet Services to configure authentication. CentreWare Internet Services is
accessed through the embedded HTTP server on the machine and allows the
System Administrator to configure Authentication settings by using a web
browser.
3. Ensure the authentication server to be used is functional on your network. Refer
to your manufacturer’s documentation for instructions to complete this task.
At Your Workstation:
1. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field. Click [Enter] to access CentreWare Internet Services.
2. Click the [Properties] tab.
3. Expand the [Accounting] folder, and then click [Accounting Configuration]. On the
page displayed, select [Local Accounting] from the [Accounting Type] drop-down
list.
4. Click [Apply] to reboot the machine.
5. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, select [Login to Remote Accounts] from the [Login Type] drop-
down list.
340
Remote Authentication Setup
6. Click [Apply] to reboot the machine.
7. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, place a checkmark in the [Enabled] box for each service that you
wish to restrict access to.
NOTE: If the [Guest User] box is available and configurable, consider whether it is
advisable in your network environment to allow simple passcode, guest access to this
restricted service machine. The default setting is [Off].
8. Click [Next].
9. Click [Configure] for [Authentication System].
10. Select your system from the [Authentication System Settings] drop-down list.
Configure the [Server Response Time-Out] and [Search Time-Out] settings. Click
[Apply].
11. For further configuration, refer to one of the following sections depending on the
system selected in [Authentication System Settings] in step 10:
Configuring Remote Authentication for Kerberos (Windows 2000)
At your Workstation:
1. Click the [Properties] tab.
2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder.
3. Click [Kerberos Server].
4. Under [Kerberos Server 1 (Default)], enter the IP address and port of the primary
server (domain controller running the key distribution center service).
5. Enter the IP address and port of the secondary server (domain controller), if
necessary.
6. Enter the Windows 2000 domain in the [Domain Name] box. For example (in
uppercase): EXAMPLE.COM
7. Enter details for up to four alternate domain controllers and backups, if required.
8. Click [Apply].
Configuring Remote Authentication for Kerberos (Solaris)
At Your Workstation:
1. Click the [Properties] tab.
2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder.
3. Click [Kerberos Server].
4. Under [Kerberos Server 1 (Default)], enter the IP address and port of the primary
server (the server running the key distribution center service).
5. Enter the IP address and port of the secondary server, if necessary.
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14 Authentication and Account Administration
6. Enter the domain in the [Domain Name] box. For example: example.com
7. Enter details for up to four alternate servers and backups, if required.
8. Click [Apply].
Configuring Remote Authentication for SMB
At Your Workstation:
1. Click the [Properties] tab.
2. Expand the [Security] folder, and then the [Remote Authentication Servers] folder.
3. Click [SMB Server].
4. From the [SMB Server Setup] drop-down menu, select your desired method.
5. Enter the domain name (up to 64 characters) in the [Domain Name] box. This
setting is mandatory.
6. Enter the IP Address of the domain controller in the [Server Name/IP Address]
box (if [By Domain Name and Server Address / IP Address] was selected for
[SMB Server Setup]).
7. Repeat steps 7 and 8 for the configuration of up to four additional backup domain
controllers, if applicable.
8. Click [Apply].
Configuring Remote Authentication for LDAP
Refer to your LDAP server documentation for the full range of information that can be
entered into this LDAP dialog to fully support both e-mail applications and
authentication using your LDAP server.
The path to the LDAP dialog is as follows:
At Your Workstation:
1. Click the [Properties] tab.
2. Expand the [Connectivity] folder, the [Protocols] folder, and then the [LDAP] folder.
3. Click [LDAP Server].
4. Under [Server Information], enter the IP address (or host name) in the box
supplied.
NOTE: If entering a fully qualified host name (for example, ldapserver.xerox.com),
make sure that the specified domain name matches the machine’s TCP/IP
configuration (domain name shown under DNS on the machine’s Configuration
Report).
5. Enter the port number (default of 389).
6. If available, decide whether or not to use encryption (Authentication with SSL)
when accessing the LDAP server.
7. Specify the LDAP server environment from the [LDAP Server] drop-down list.
8. If required, enter the path to the LDAP objects to limit the LDAP search in the
[Search Directory Root] field. The entry should be in base DN format (for instance,
ou=people, dc=xerox, dc=com).
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Remote Authentication Setup
9. In [Login Name], [Password], and [Retype Password], enter the machine’s login
name and password (if required). Note that, quite often, to simply supply address
information for e-mail, no login is required.
10. Enter your required number for [Maximum Number of Search Results].
11. Enter the required time to wait for [Search Time-Out]. Alternatively, you may select
[Wait LDAP Server Limit].
12. Place a checkmark in the [LDAP Referrals] box if you would like the server to refer
to additional LDAP servers, when user information is initially unavailable.
13. If you enabled [LDAP Referrals], enter the number of additional servers to check
for user information, into [LDAP Referral Hop Limit].
14. For [Search Name Order], select the method that you would like LDAP to use to
perform searches.
15. Click [Apply].
LDAP User Mappings
You can click the [LDAP User Mappings] link to specify the attributes to search for
within the LDAP database. Make sure that any entries made in the [Imported Heading]
boxes are in LDAP nomenclature. For example, you would enter sn (surname) to
search for the user's last name, and givenName to search for the user’s first name.
Enter cn (Common Name) to search for the most commonly used name (given name
joined to surname) to identify specific users within the LDAP system.
LDAP Authentication
To set LDAP for authentication, click the [LDAP Authentication] link. For [Authentication
Method], choose either [Direct Authentication] or [Authentication of User Attributes].
[Direct Authentication] sets authentication with the LDAP server with the user name
and password entered by the user. [Authentication of User Attributes] sets
authentication with the LDAP server to the attributes listed on this dialog, such as
samAccountName. Unless you are very familiar with LDAP, do not add text strings to
the User Name.
LDAP Group Access
LDAP server user groups can be used to control access to certain areas of the
machine. For example, the LDAP server may contain a group of users called "Admin”.
You can configure the "Admin" group on the machine so that the members of that group
will have administrator access to the machine. When a user logs in to the machine with
their network authentication account, the machine performs an LDAP lookup to
determine if the user is a member of any groups. If the LDAP server confirms that the
user is a member of the "Admin" group, the user will have administrator access. In the
[System Administrator Access Group] box, enter the name of the group, defined at the
LDAP server, that you want to provide with System Administrator access to the
machine. Repeat the process for other LDAP group access boxes.
Custom Filters
For [E-mail Address Filter], in the box provided, type in the LDAP search string (filter)
that you wish to apply. The filter defines a series of conditions that the LDAP search
must fulfill in order to return the information you seek. The form of the typed search
string (filter) is LDAP objects placed inside parenthesis. For example, to find all users
that have an E-Mail attribute (mail enabled), type (objectClass=user) (mail=*). If you are
not familiar with LDAP search strings, use a web browser search to find examples.
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14 Authentication and Account Administration
Network Authentication Setup
Network authentication uses the user information managed on a remote Accounting
server to manage authentication (access) to available machine services.
Enabling Network Authentication
To enable Network Authentication for use with this machine, at your networked
workstation, perform the following steps:
1. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field. Click [Enter] to access CentreWare Internet Services.
2. Click the [Properties] tab.
3. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, select [Login to Remote Accounts] from the [Login Type] drop-
down list.
4. Click [Apply] to reboot the machine.
5. Expand the [Accounting] folder, and then click [Accounting Configuration]. On the
page displayed, select [Network Accounting] from the [Accounting Type] drop-
down list.
6. Click [Apply] to reboot the machine.
7. Expand the [Security] folder, and then click [Authentication Configuration]. On the
page displayed, place a checkmark in the [Enabled] box for each service that you
wish to restrict access to. Do not place a checkmark in the [Non-account Print]
box if you wish to enable users without accounts to continue to print.
8. From the [Verify User Details] drop-down menu, select either [Yes] or [No (keep
logon records)]. The [Yes] selection will verify user information. When [No (keep
logon records)] is selected, a user ID and account ID must be entered at the
machine, but user information will not be checked. A logon record will be kept by
the machine, however.
9. If the [Guest User] box is available and configurable, consider whether it is
advisable in your network environment to allow simple password, guest access to
this restricted service machine. The default setting is [Off].
10. If you wish to allow guest access, enter your guest passcode twice in the boxes
provided.
11. Click [Apply].
12. Refresh your web browser, and then click [User Details Setup] to configure the
[Store User Details] setting. Note that you can set either NVM or the hard disk as
the destination for saved authentication information. [User Details Setup] also
allows you to configure the characteristics of the login prompt for user
authentication.
Configuring Communications Between the Accounting Server and the Machine
Refer to the remote Accounting server manufacturer's documentation for the specific
procedures to follow to configure communications between the server and the
machine.
The server will contact the machine based upon Accounting service parameters set up
at the server, such as the machine's IP address and polling frequency.
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Xerox Secure Access Setup
Required network communications and server settings will be stated by the server's
manufacturer.
The following is a sample list of setup requirements for Equitrac's Accounting service:
• Enable TCP/IP and HTTP on the machine.
• Set up a static or reserved DHCP IP address for the machine.
• Enable TCP/IP port 80 communications at the machine.
• Download the Controller Interface for Xerox from the Equitrac web site.
• Install the Controller Interface for Xerox at the server.
• Verify that you have purchased a license for the Controller Interface for Xerox, as
well as a license for each device communicating with the server.
• Register each multifunction device at the server (using the device's IP address for
identification).
Enabling the Accounting Option in Workstation Print Drivers
Use the Windows [Add Printer] dialogs to add the machine's print driver to individual,
networked workstations.
In the print driver default setting dialogs, locate and then enable the Accounting option.
This step assures that print jobs from individual workstations will be recognized by the
authentication system, rather than being unrecognized and deleted by the machine.
For Windows operating systems, the default setting dialogs are accessed by right-
mouse clicking on the printer's icon in the [Printers] window for Windows 2000, or in the
[Printers and Faxes] window for Windows XP. Select [Properties] from the displayed
menu, and then locate and enable the Accounting option.
Xerox Secure Access Setup
Xerox Secure Access enables customers to leverage Xerox Partner Solutions to
provide user authentication with an optional card reader. Users can access the features
available at the machine once they have been authenticated.
Secure Access and Accounting
For accounting purposes, Xerox Secure Access works with Network Accounting. To
configure Xerox Secure Access with Network Accounting, refer to Network
NOTE: Secure Access cannot be enabled at the same time as Foreign Device
Interface.
Information Checklist
1. Ensure that the machine is fully functional on the network. TCP/IP and HTTP
protocols must be configured so that Internet Services can be accessed.
2. Ensure that the Xerox Partner authentication solution (Secure Access Server,
Controller, and Card Reader) is installed and communicating with the machine.
Follow the installation instructions from the manufacturer of the authentication
solution to correctly set the devices up.
3. Ensure that SSL (Secure Sockets Layer) is configured on the machine. The Xerox
Partner authentication solution communicates with the machine via HTTPS.
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14 Authentication and Account Administration
4. Ensure that Network Accounting is configured. Enter the machine’s IP address on
your web browser to access CentreWare Internet Services. Click the [Properties]
tab, expand the [Security] folder, click [Authentication Configuration], and select
[Xerox Secure Access] for [Login Type], matched to [Network Accounting] for
[Accounting Type].
For instructions on setting up your Network Accounting server, refer to the
instructions that came with your accounting package, as well as Network
You may also need another Authentication Server (running LDAP in an ADS
environment, for example) to communicate with the Secure Access Server
providing that server with user credentialing information. A second Authentication
Server may be necessary for web User Interface Authentication, if this feature is
additionally desired.
Configuring Xerox Secure Access to Work with Remote Authentication
At Your Workstation:
1. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field. Click [Enter] to access CentreWare Internet Services.
2. Click the [Properties] tab.
3. Expand the [Security] folder, and then click [Authentication Configuration]. The
[Authentication Configuration > Step 1 of 2] page appears.
4. Select [Xerox Secure Access] from the [Login Type] drop-down list.
5. Click [Apply] to reboot the machine.
6. Expand the [Security] folder, and then click [Authentication Configuration]. On the
[Authentication Configuration > Step 1 of 2 area] page:
a) Select the [Enabled] box for each service that you wish to restrict access to. Do
not place a checkmark in the [Non-account Print] box if you wish to enable users
without accounts to continue to print.
b) Click [Apply], and then reboot the machine following the prompt.
c) Click [Next]. The [Authentication Configuration > Step 2 of 2] page appears.
7. On the [Authentication Configuration > Step 2 of 2] page, select [Configure] for
[Authentication System]. The [Authentication System] page appears.
Enabling Specific Xerox Secure Access Settings
1. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field. Click [Enter].
2. Click the [Properties] tab.
3. Expand the [Security] folder, and then the [Remote Authentication Servers] folder.
4. Click [Xerox Secure Access Settings].
5. In [Xerox Secure Access Settings]:
a) Enter text into the [Default Prompt] and [Default Title] boxes to create the prompt
and prompt title that will be displayed on the machine’s screen informing users
how to authenticate themselves at the machine.
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Xerox Secure Access Setup
NOTE: If the [Default Prompt] and [Default Title] have been configured on the Secure
Access server, then that information will override the information entered here.
b) Select the [Enable] box for [Local Login] to allow users to log in locally to the
machine.
c) Select the [Enable] box for [Get Accounting Code] to get user accounting data
from a networked Accounting Server (if used).
d) Configure the [Connection Time-Out] setting.
e) Click [Apply].
Adding the Secure Access to the Server
1. On the Windows 2000 desktop, from the [Start] menu, click [Settings] and then
[Printers].
On the Windows XP desktop, from the [Start] menu, click [Printers and Faxes].
On the Windows Vista desktop, from the [Start] menu, click [Control Panel] and
then [Printer(s)].
2. Click [Add Printer].
3. When the [Add Printer Wizard] screen displays, click [Next].
4. Select [Local Printer]. Make sure that the [Automatically detect and install my Plug
and Play printer] box is unchecked. Click [Next].
5. Select [Create a new port] and choose [Secure Access Port] from the [Type] drop-
down menu. ([Secure Access Port] becomes available when it is installed). Click
[Next].
6. When prompted, enter the IP address of the machine.
7. Enter a name for the print queue (such as raw). If you selected the Standard TCP/
IP port, you can accept the default name provided by Windows. Click [Next].
8. You will be prompted for a print driver. Select [Have Disk] and browse to the
location of your print driver.
9. Select the .INF file, and then click [Open].
10. When the [Install from Disk] screen displays, verify that the path and file name are
correct and click [OK].
11. Select the model that corresponds to your machine, and then click [Next].
12. Enter a name for your machine and select either [Yes] or [No] for making the
machine your default Windows printer. Select [Yes] if you will be printing primarily
to the machine from your Windows applications. Click [Next].
13. If the [Printer Sharing] screen displays, select [Do not share this printer], unless
the machine is directly connected to your workstation and you wish to share it with
other network users. Click [Next].
14. Select [Yes] to print a test page. Click [Next].
15. Click [Finish].
Using Secure Access
1. Read the machine’s User Interface prompt to determine what needs to be done to
be authenticated at the machine. Authentication methods include swiping a card,
placing a proximity card near the reader, or entering a user ID or PIN (personal
identification number).
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14 Authentication and Account Administration
2. If the machine requests further information such as accounting details, enter this
information at the User Interface.
3. The machine will confirm successful authentication allowing access to previously
locked system features.
4. When finished using system features, press the <Login/Out> button twice on the
machine’s control panel to close your account.
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15 Problem Solving
This chapter describes solutions to problems that you may come across while using the
machine. The machine has certain built-in diagnostic capabilities to help identify
problems and faults, and displays error messages whenever problems or conflicts
occur. There is also a section on troubleshooting common faults.
Fault Clearance Procedure
If a fault or problem occurs, there are several ways in which you can identify the type
of fault. Once a fault or problem is identified, establish the probable cause, and then
apply the appropriate solution.
• If a fault occurs, first refer to the screen messages and animated graphics and clear
the fault in the order specified.
Common Problems on page 366 and apply the appropriate solution as described.
• Also refer to the fault codes displayed on the touch screen in Machine Status mode.
corresponding corrective actions.
• In some cases, it may be necessary to switch the machine off and then on. Refer to
Power On/Off in the Product Overview chapter of the User Guide.
NOTE: Failure to leave at least 20 seconds between a power off and a power on can
result in damage to the hard disk in the machine.
NOTE: In the event of a power failure, all the queued jobs will be saved on the
machine's hard disk. The machine will resume processing queued jobs when the
power to the machine is restored.
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15 Problem Solving
Paper Jams
When a sheet of paper jams inside the machine, the machine stops the operation and
beeps, and a message is displayed on the touch screen. Follow the instructions
displayed to remove the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being
removed from the machine, remove all the torn pieces making sure that none remain
inside. If a paper jam message is displayed again, paper is probably jammed at another
location. Clear this by following the message on the display.
When you have finished clearing a paper jam, printing automatically resumes from the
point before the paper jam occurred.
This section describes how to clear paper jams in the following locations:
Document
Feeder Cover
Cover E
Duplex Module
Cover D
Tray 1, or
Cover A
Envelope Tray
Tray 5
Tray 2
(Bypass)
Cover B
Tray 3
Tray 4
(Two Tray
Module)
Cover C
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PaperJams
Tray 6
(HighCapacity
Feeder)
Top Cover
Tray 6
(HighCapacity
Feeder)
Front Cover
Office Finisher LX
Top Cover
Office Finisher LX
Front Cover
Office Finisher LX
Transport Cover F
Tray 3
Tray 4
(High Capacity
Tandem Tray)
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15 Problem Solving
Integrated Office Finisher
Top Cover
Media jams happen for a variety of reasons. Check the guidelines below to reduce
potential jams in the machine.
recommended media types.
• Protect unused media by storing it in its wrapper, on a flat surface.
• The orientation of the media in the paper tray must match the orientation of the
documents.
• Check the maximum fill line in the tray to make sure the paper tray is not overloaded.
• Do not use media that is torn, wrinkled, or folded.
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PaperJams
Paper Jams in Cover A
Follow the steps below to clear paper jams in Cover A using green levers A1 and A2.
Follow the messages on the touch screen and remove jammed paper from the
specified location.
Green Lever A1
1. Open Tray 5 (Bypass), and then
open Cover A while lifting up the
release lever.
2. If the jammed paper is inside the
fuser unit, rotate the green lever
A1 in the direction of the arrow
to feed the paper from the top of
the fuser unit.
3. Pull out the paper from the
machine in the direction of the
arrow.
4. Close Cover A until it latches,
and then close Tray 5 (Bypass).
Green Lever A2
1. Open Tray 5 (Bypass), and then
open Cover A while lifting up the
release lever.
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15 Problem Solving
2. If the jammed paper is inside the
fuser unit, lower the green lever
A2 in the direction of the arrow
to open the fuser unit cover.
3. If the jammed paper is found in
the fuser unit, hold the green
lever and carefully remove the
paper from the machine.
NOTE: Be careful not to touch the
fuser unit. It may be hot.
4. Close Cover A until it latches,
and then close Tray 5 (Bypass).
Paper Jams in Cover B
Follow the steps below to rectify paper jams in Cover B.
1. Open Cover B while lifting up
the release lever.
2. Remove the jammed paper.
3. Close Cover B until it latches.
NOTE: Firmly press the center of
the cover to close it.
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PaperJams
Paper Jams in Cover C
Follow the steps below to clear paper jams in Cover C.
1. Open Cover C while lifting up
the release lever.
2. Remove the jammed paper.
3. Close Cover C until it latches.
Paper Jams in Cover E
Follow the steps below to clear paper jams in Cover E.
1. Open Tray 5 (Bypass), and then
open Cover A while lifting up the
release lever.
2. Lift up the handle to open Cover
E.
3. Remove the jammed paper.
4. Close Cover E.
5. Close Cover A until it latches,
and then close Tray 5 (Bypass).
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15 Problem Solving
Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope
Tray (Optional)
Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of
the machine.
1. Open Tray 1, 2, 3 or 4, or the
Envelope Tray.
2. Remove the jammed paper.
3. Close the paper tray.
Paper Jams in the High Capacity Tandem Tray (Optional)
Follow the steps below to clear paper jams in the High Capacity Tandem Tray.
In Tray 3
1. Pull out Tray 3 of the High
Capacity Tandem Tray.
2. Remove the jammed paper.
3. Close Tray 3.
In Tray 4
1. Pull out Tray 4 of the High
Capacity Tandem Tray.
2. Remove the jammed paper.
3. If paper is jammed underneath
the inner cover, open the cover
and remove the paper.
4. Close Tray 4.
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PaperJams
Paper Jams in Tray 5 (Bypass)
Follow the steps below to clear paper jams in Tray 5 (Bypass).
1. Remove the jammed paper in
Tray 5 (Bypass).
Paper Jams in the Duplex Module Cover D (Optional)
Follow the steps below to clear paper jams in the Duplex Module.
1. Open Tray 5 (Bypass).
2. Open the Duplex Module Cover
D while lifting up the release
lever.
3. Remove the jammed paper
inside the Duplex Module.
4. Close the Duplex Module Cover
D until it latches.
5. Close Tray 5 (Bypass).
Paper Jams in the High Capacity Feeder (Optional)
Follow the steps below to clear paper jams in/around the High Capacity Feeder (Tray
6).
At the Exit of Tray 6
1. Make sure that the screw is
removed from the left side of
Tray 6.
NOTE: The screw should have been
removed during the installation of
Tray 6.
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15 Problem Solving
2. Hold the handle on the top left of
Tray 6, and move Tray 6 to the
left of the machine.
3. Remove the jammed paper.
4. Gently put Tray 6 back into
position.
Under the Top Cover of Tray 6
1. Open the top cover of Tray 6.
2. Remove the jammed paper.
3. Close the top cover.
In Tray 6
1. Pull out Tray 6.
2. Remove the jammed paper.
3. Close Tray 6.
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PaperJams
Paper Jams in the Integrated Office Finisher (Optional)
Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover.
Integrated Office Finisher Top Cover
1. Open the Integrated Office
Finisher top cover.
2. Turn the wheel to remove the
jammed paper.
3. Close the Integrated Office Finisher top cover.
NOTE: If a paper jam message appears again or you cannot see the jammed paper
inside the machine, the Integrated Office Finisher must be removed to clear the jam.
For details on how to remove the Integrated Office Finisher, refer to the manual
provided with the Integrated Office Finisher.
Paper Jams in the Office Finisher LX (Optional)
Follow the steps below to clear paper jams in the Office Finisher LX (optional).
Office Finisher LX Top Cover
1. Use the lever shown in the
illustration to open the Office
Finisher LX top cover.
The top cover opens.
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15 Problem Solving
2. Remove the jammed paper.
3. Close the Office Finisher LX top cover.
Office Finisher LX Transport Cover F
1. Open the Office Finisher LX
Transport Cover F.
2. Remove the jammed paper.
3. Close the Office Finisher LX Transport Cover F.
NOTE: If a paper jam message appears again or you cannot see the jammed paper
inside the machine, the Office Finisher LX must be removed to clear the jam. For
details on how to remove the Office Finisher LX, refer to the manual provided with the
Office Finisher LX.
360
DocumentJams
Document Jams
If a document jams in the document feeder, the machine stops, and an error message
is displayed on the touch screen. Clear the document jam according to the instructions
displayed, and then reload the document in the document feeder.
Follow the steps below to clear document jams in the document feeder.
1. Open the document feeder
cover, and then remove the
jammed document. If prompted
Green Wheel
on the touch screen, turn the
green wheel to feed the jammed
document out of the document
feeder.
2. If a double-sided document is
jammed underneath the inner
cover, open it and turn the green
wheel to remove the document.
Inner Cover
3. Close the inner cover, and then
the document feeder cover.
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15 Problem Solving
Stapler Faults
The following describes stapler troubles when the Finisher (optional) is installed.
Follow the procedures on the following pages when copies are not stapled or when
staples are bent. Contact your Xerox Welcome Center if the problem persists after you
have tried the following solutions.
Bent staple
Unstapled
If staples are stapled on the copies in the manner shown in the figures below, contact
your Xerox Welcome Center.
One side of staple rising up
Staple bent in reverse direction
Flattened staple
Entire staple rising up
Staple rising up with
center pressed in
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StaplerFaults
Staple Jams in the Integrated Office Finisher (Optional)
The following describes how to clear staple jams when the Integrated Office Finisher
(optional) is installed.
1. Make sure that the machine has
stopped, and then open the front
cover on the Integrated Office
Finisher.
2. Take the staple cartridge out of
the finisher.
3. After removing the staple
cartridge, check the inside of the
Integrated Office Finisher for
any remaining staples.
4. Pull up the front lever on the
staple cartridge.
5. Remove the entire staple sheet
including the jammed staple.
NOTE: Remove the entire staple
sheet. Do not remove the jammed
staple only.
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15 Problem Solving
6. Pull down the front lever on the
staple cartridge until it clicks into
place.
7. Return the staple cartridge to its
original position.
8. Close the front cover of the
Integrated Office Finisher.
If the staples cannot be removed after carrying out the above procedures, contact your
Xerox Welcome Center.
Staple Jams in the Office Finisher LX (Optional)
The following describes how to clear staple jams when the Office Finisher LX (optional)
is installed.
1. Make sure that the machine has
stopped, and then open the front
cover on the Office Finisher LX.
2. Hold the staple cartridge by
Lever R1, and slide the cartridge
rightward.
Lever R1
3. Hold the staple cartridge by the
orange lever, and lift up to
remove the cartridge. Check the
inside of the Office Finisher LX
for any remaining staples.
Orange Lever
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StaplerFaults
4. Pull up the front lever on the
staple cartridge.
5. Remove the entire staple sheet
including the jammed staple.
NOTE: Remove the entire staple
sheet. Do not remove the jammed
staple only.
6. Pull down the front lever on the
staple cartridge until it clicks into
place.
7. Hold the staple cartridge by the
orange lever, and return the
cartridge to its original position.
Orange Lever
8. Close the front cover of the Office Finisher LX.
If the staples cannot be removed after carrying out the above procedures, contact your
Xerox Welcome Center.
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15 Problem Solving
Common Problems
If you are experiencing difficulties using the machine, check the suggestions in the
Symptom
Recommendation
• Check the power cord.
The machine will not power on.
• Check that the power switch is in the ON
position.
• Check that the RESET button on the back
of the machine is not in the tripped
(popped up) position. Push the button to
reset.
• Check that the AC outlet is supplying
voltage. Connect another appliance to the
outlet to verify the voltage supply.
The document will not feed through the
document feeder.
• Check that the document feeder is not
overloaded. The document feeder can
hold a maximum of 50 sheets.
• Check that the document is fully inserted
into the document feeder.
The machine does not display the High
Capacity Tandem Tray (or one of the paper
trays) as one of the Paper Supply selections.
• Check that no paper trays are open. If a
tray is ajar, the machine cannot sense its
connection.
• Open and close each paper tray and the
High Capacity Tandem Tray. If this does
not rectify the problem, then power the
machine off and then on.
The machine does not display the finisher
options.
• Check that the cables from the finisher are
securely connected to the machine.
• Slide the Finisher into its correct position.
• The machine configures itself when
additional options are attached.
The machine does not accept documents into • Check with the System Administrator
memory.
about available memory.
• If memory is almost full, print and delete
unnecessary files.
The machine displays a memory full error
message.
• Check with the System Administrator
about available memory.
• Divide the remaining pages of the job into
several small jobs and run the job again.
The machine displays a tray fault.
• Follow the steps below.
1. Open the paper tray.
2. Move the paper tray guides away from
the paper.
3. Move the paper tray guides against the
paper so that they are just touching the
paper.
4. Power the machine off and then on.
366
CommonProblems
Symptom
Deformed transparencies
Recommendation
• Check that [Transparency] is selected in
[Paper Type]. The machine automatically
adjusts the handling for transparencies.
Transparencies tolerate less heat than
paper.
Blank output
• Check that the document is loaded face up
in the document feeder.
• If the cartridge is new, the toner may not
be dispensed. Repeat the job.
• Reinstall the drum cartridge and the toner
cartridge.
• Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Streaks, solid or dotted lines, or spots
• Clean the document glass, the CVT glass,
the areas under the platen cover, the
document feeder, and the paper guides.
• Completely remove the ROS cleaner and
reinsert the ROS cleaner to clean the
raster output scanner.
• If the machine has been idle for an
extended period of time, or if the toner or
drum cartridge is new, begin the job again.
• Run the job using the document glass.
• Check the quality of the document. Use
[Edge Erase] to remove lines and marks
from the edges of the document.
• Replace the drum cartridge.
• Load fresh paper.
• Check the humidity of the machine
location.
Output is too light or too dark.
• Load fresh paper.
• Check the quality of the document.
• Select [Lighten/Darken] on the touch
screen.
• Run off more prints until the copy quality
improves.
• Replace the drum cartridge.
Uneven print
• Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Blurred images
• Load fresh paper.
• Replace the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
Missing characters
• Load fresh paper.
• Reinstall the drum cartridge.
• Replace the toner cartridge if the screen
message for replacement is displayed.
• Replace the drum cartridge.
Gloss variations (coining)
• Check the quality of the documents.
• If the document has large areas of solid
density, adjust the contrast.
367
15 Problem Solving
Symptom
Recommendation
Light copies when scanning glossy, shiny, or • Use the document glass instead of the
coated documents through the document
feeder
document feeder.
Bluish or reddish copies
It is not recommended to place the machine
near a window as the images of printed
sheets may become bluish or reddish. If the
machine is placed near a window, follow
these precautions:
• Do not power on the machine with the
platen cover opened.
• Wake up the machine from Energy Saver
mode with the platen cover closed.
• Power the machine off/on with the platen
cover closed if images are bluish or
reddish. Repeat as necessary.
Ghosting
Washout
• Check the quality of the documents.
• If transparencies are used, select
[Transparency] in [Paper Type]. The
machine automatically adjusts the quality
for transparencies.
• Feed the document SEF.
• Replace the drum cartridge.
• Check the quality of the documents.
• If the image is lighter near the borders,
select a darker image quality setting on the
touch screen.
• Replace the drum cartridge.
Solid density variations
Image loss
• Check the quality of the documents.
• Select [Lighten/Darken] on the touch
screen.
• Replace the drum cartridge.
• When copying a document from a larger
paper size to a smaller size, reduce the
image to fit onto the smaller paper size.
• If you are using A4 (210 × 297 mm/8.3 ×
11.7 inches) paper, set a slightly smaller
document size (for example, copy 90%
instead of 100%), or select [Copy All] on
the [Reduce/Enlarge] screen.
• Select [Auto Center] in [Image Shift].
White stripes appear 210 mm from the top of • When choosing Bond Paper, Plain Paper,
the output.
Recycled Paper, or Custom Paper as
paper type, change the paper type in the
Image Quality to Extra Heavyweight D.
• When choosing Heavyweight 1S as paper
type, change the paper type in the Image
Quality to Extra Heavyweight A, B, C, or S.
For more information about the paper type in
Poor transfer of toner onto side 2 when
manually making a double-sided copy.
• Load the side 2 paper in Tray 5 (Bypass).
368
CommonProblems
Symptom
Recommendation
Misregistration on a double-sided copy of
business cards.
When printing a name card from Tray 5
(Bypass), the lead edge registration may be
different between side 1 and side 2
(maximum 4.4 mm).
• Adjust the position of the image on the
output copy paper. Refer to Image Shift in
the Copy chapter of the User Guide.
Output does not reflect the selections made
on the touch screen.
• Select [Save] after each selection on the
touch screen, if available.
The finisher does not stack output correctly.
• Check that the paper tray guides are
locked into position against the paper.
Pages in the set are not stapled.
• Check that the paper tray guides are
locked into position against the paper.
Paper delivered to an output tray is not
properly stacked up.
• Flip over the paper stack in the paper tray,
or rotate it head to toe.
Paper curls.
• Check that the paper is loaded correctly.
Load paper in Trays 1, 2, 3 and 4 seam
side up.
• Load paper in the High Capacity Tandem
Tray and Tray 5 (Bypass) seam side down.
• Load custom media in Tray 5 (Bypass).
page 17 for procedures.
Cannot store a document for secure polling
due to full memory.
• Cancel the operation, then repeat the
same operation later when additional
memory is available.
369
15 Problem Solving
Network-related Problems
Problem Solving Procedure
This section enables you to identify network-related machine problems. Use the
following steps to identify and solve a problem.
1. Resolve any local copier or fax problems first. Do not attempt to resolve a network
problem if the local copier and fax functions are not operating correctly.
2. Check that the machine has power and is switched on.
3. Check that the network cable is connected to the machine.
4. Check that the network cable is connected to the computer.
5. Check that the correct print driver for the machine is selected at the computer.
6. Check that the software application being used to send print jobs is set up
correctly.
7. If printing and faxing options are not available from a computer, re-install the print
driver on the computer.
8. Call the local Xerox Welcome Center, where a representative will assist in the
diagnosis and solution of the problem.
SMB
This section explains the troubleshooting procedures and restrictions while using an
SMB environment.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When the machine is not found from client computers
Cause
Confirmation Method
Action
The transport protocol is
different between the client
and the machine.
When selecting [Searching
Match the SMB transport
as another computer] ([Start] protocol between the
> [Find] > [Computer]) on the machine and each client.
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
The network (subnet) is
invalid.
When selecting [Searching
Set up the machine and client
as another computer] ([Start] computers on the same
> [Find] > [Computer]) on the networks.
client, the machine can be
found. When opening the
network computer to search
for the machine, it cannot be
found.
370
Network-relatedProblems
Cause
Confirmation Method
Action
The host name specified for
the machine is already
defined for a different
machine.
Check if the host name is
duplicated in the SMB status Services to change the host
information of the System
Settings List.
Use CentreWare Internet
name to a different name, or
reset the machine settings to
the initial values.
The function to search for
computer names is not
available in IPv6
Check if Windows Vista
displays the machine in a list “C:\Windows\system32\driver
of networked computers.
Edit the file “hosts” saved in
\etc” to associate the host
name with the IPv6 address,
and then type “\\host name”
in the Address bar on
Explorer.
environment.
When the machine or other SMB machines are not found from client computers
Cause
Confirmation Method
Action
If the SMB [Auto Master
Mode] is [On], there are limits machines cannot be found
The machine or other SMB
Check the SMB [Auto Master
Mode] setting. If set to [On],
change the setting to [Off].
to the number of machines
that can retain the machine
information. The number
varies with the network
environment.
using the network computer
icon.
When printing fails
Cause
Confirmation Method
Action
The machine is processing a Check that the machine has After the machine has
print request from another a print job in progress. (This processed the print request,
client. (The receiving buffer is indicates whether there are
send a print job or change the
mode to the spool mode.
set to non-spool mode.)
files ready to print, and
displays any write error
dialogs.)
The number of sessions
exceeds the maximum.
Check that the machine is
processing simultaneous
requests (such as a print
request or status inquiry
request) from multiple clients.
(This indicates remote clients
unable to use the machine,
and displays any write error
dialogs.)
Wait for a while, and send a
print request again.
When the document cannot be deleted from the printer window
Cause
Confirmation Method
Action
An attempt is made to delete Check whether the attempt
Delete the print job from the
all documents displayed in
the printer window.
has been made to delete the Document menu in the printer
print job from the Printer
window.
(System Administrator only)
menu in the printer window.
371
15 Problem Solving
Cause
Confirmation Method
Action
The document owner is
invalid.
Check whether the owner of Use the owner name of the
the selected document document to log in to
matches the Windows log-in Windows, and then delete the
name.
document.
Service Pack 4.0 or later is
not installed in the system.
(In Windows NT 4.0)
Check the Service Pack
version displayed when you
start Windows NT 4.0.
Install Service Pack 4.0 or
later.
Other
Problem
Action
Job history displays a
Change the [Receiving Buffer - SMB Spool] setting from
[Memory] to [Hard Disk].
message that the document
name is undefined instead of
the correct job name.
Restrictions
This section explains the restrictions that apply while using SMB.
Machine settings
• The IP address is a unique address administered system-wide. Consult with the
system administrator when setting the necessary parameters.
• The subnet mask and gateway settings may also be required, depending on the
networking environment. Consult with the system administrator when setting the
necessary parameters.
• When a port is enabled and there is insufficient memory, the port may be disabled
automatically. In this case, disable all unused ports and reallocate the memory.
• The [Receiving Buffer - SMB] memory allocation needs to be set in response to the
operating environment. If the memory allocation is too small, it may prevent
receiving messages.
Client settings
• The IP address is a unique address administered system-wide. Consult with the
system administrator when setting the necessary parameters.
When the machine is switched off
The following actions take place when the machine is switched off.
• When [Receiving Buffer - SMB] is set to [Spool to Memory]:
All print data spooled in machine memory, including the data currently being printed,
is deleted. There is no print data on the machine when the machine is switched on.
However, if the machine is switched off immediately after a print request, the print
data may be stored on the client. In this case, the print request can be reissued when
the machine is switched on, and the print data is printed on the machine.
• When [Receiving Buffer - SMB] is set to [Spool to Hard Disk]:
All print data spooled on the machine hard disk, including the data currently being
printed, is retained. A print request can be reissued when the machine is switched
on, and the print data is printed on the machine.
372
Network-relatedProblems
• When [Receiving Buffer - SMB] is set to [No Spooling]:
All print data in the receiving buffer, including the data currently being printed, is
deleted. There is no print data on the machine when the machine is switched on.
However, if the machine is switched off immediately after a print request, the print
data may be stored on the client. In this case, the print request can be reissued when
the machine is switched on, and the print data is printed on the machine.
When printing
• When [Receiving Buffer - SMB] is set to [Spool to Hard Disk] or [Spool to Memory]:
Print data cannot be received if the print data size exceeds the available capacity of
the hard disk or memory allocation.
NOTE: If the print data exceeds the receiving buffer capacity, the client may retransmit
the same print data. In this case, stop the client and make sure that the client does not
transmit the print data.
• When [Receiving Buffer - SMB] is set to [No Spooling]:
Print requests cannot be received from a client if a print request from another client
is being processed.
• When the client IP address or computer name is changed:
The machine cannot perform query processing and cancel processing. Switch off
the machine and then switch it on with the receiving buffer empty of print data.
NOTE: Stopping printing or forced deleting of print data in the machine receiving
buffer can be performed using the control panel. For information, refer to Job Status
• When the machine is offline:
If a client issues a print request when the machine is offline, the print data cannot be
received, and a write error is generated and displayed in an error dialog box on the
client.
• Deleting jobs:
On Windows NT 4.0, jobs can be deleted if Service Pack 4 or later is installed.
Deleting a job while receiving print data generates a write error. In this case, the
button to retry printing on the error dialog box is disabled.
Printing using an SMB environment
• On Windows NT 4.0, Windows 2000, Windows XP or Windows Vista, printing in an
SMB environment is not available when Unicode support is active.
• On Windows XP or Windows Vista, the user name may not be correctly displayed
when printing on an SMB port.
• On Windows Vista in IPv6 environment, the machine is not displayed in a list of
networked computers.
Authentication using SMB
• When SMB authentication is performed using the assigned IP address or host
name, authentication is successful if the user name and passcode matches the
authentication server, even if the domain name does not match.
373
15 Problem Solving
NetWare
This section explains what to do when problems occur while using NetWare.
Troubleshooting
The causes, confirmation methods, and actions are as follows:
When printing fails
*: For setting and confirmation methods, refer to the NetWare online documentation.
Cause
Confirmation Method
Action
A network component does
Check that the data link port Set the machine to the frame
not conform to the automatic light is on in the network
type specified for the file
setting of the frame type.
component connected to the server to be connected.
machine. Then check that
frame types of the file server
are unified in the network.
A fault occurred on the
network between the client
and the machine.
Use NWADMIN to check
whether the target printer
object is viewed.
Replace the network cable
between the client and the
machine.
The user name or group
name of the print job is not
registered in the print queue. whether the user name or
group name of the job has
Use NWADMIN or
PCONSOLE to check
Re-send the print job to a
print queue in which the user
name or group name has
been registered correctly.
been registered in the print
queue.
Use NWADMIN or
PCONSOLE to register a
user name or group name of
the job in the print queue.*
Print jobs cannot be sent to
the print queue.
Use NWADMIN or
Use NWADMIN or
PCONSOLE to check
whether the Allow Users To
Submit Print Jobs option is
set to Yes.*
PCONSOLE to set the Allow
Users to Submit Print Jobs to
Yes.*
The user name or group
name of the job is not defined PCONSOLE to check
in the print server.
Use NWADMIN or
Re-send the print job to a
print queue in which the user
name or group name has
been registered correctly.*
whether the user name or
group name of the job is
registered in the target print
server.*
Use NWADMIN or
PCONSOLE to register the
user name or group name of
the job in the print server.*
The print job is in a print
queue that is not assigned to PCONSOLE to check
the machine.
Use NWADMIN or
Re-send the print job to the
print queue assigned to the
machine.*
whether the machine is
assigned to the print queue.
Use NWADMIN or
PCONSOLE to assign the
target queue to the machine.*
The data format of the print
job does not match the print
environment setting of the
client.
If using Windows on the
client, disable Ctrl-D.
–
374
Network-relatedProblems
Cause
Confirmation Method
Action
The number of print queues
assigned exceeds the
maximum number that the
machine can support.
Use NWADMIN or
PCONSOLE to check
whether the required print
queue is assigned to the
machine.*
Re-send the print job to the
print queue assigned to the
machine.*
No slave file server is
specified (bindery service
mode).
Use PCONSOLE to check
whether a slave file server is slave file server.*
registered.*
Use PCONSOLE to register a
Incorrect printer type.
Use PCONSOLE to check
the printer type.*
Use PCONSOLE to specify
[Remote Parallel, LPT1].
Then reboot the machine.*
The setting for the slave file
server is incorrect (bindery
mode).
Use PCONSOLE to check
the setting.*
Use PCONSOLE to specify
the correct setting.*
The actual number of the
page of the print job is
different from the page
number set in the machine.
Use NWADMIN to check
whether the starting paper
number is the same as that of [Starting paper] number with
Use NWADMIN or
PCONSOLE to match the
the print job.*
the paper number of the print
job.*
The IPX checksum is set to
an invalid level.
Use the Set command on the Enter the following command
file server console to check on the file server console to
whether the IPX checksum is set the IPX checksum to level
set to level 2.
0 or level 1.
Set Enable IPX Checksum =
x (x: 0 or 1)
The NCP packet signature is Use the Set command on the Enter the following command
set to an invalid level.
file server console to check
whether the NCP packet
signature is set to level 3.
on the file server console to
set the NCP packet signature
to level 0, 1, or 2 and then
restart the file server.
set NCP Packet Signature
Option = x (x: 0, 1, or 2)
The default machine name is Print the System Settings
Specify the correct Ethernet
invalid.
List, and then check that the address, or assign a name
6 least significant digits of the other than the default.
Ethernet address are correct.
No directory tree name is
specified.
Print the System Settings
List, and then check that a
tree name is specified.
Specify a tree name.
No context is specified.
Print the System Settings
List, and then check that a
context is specified.
Specify a context.
Another printer object has
been connected.
Use NWADMIN to check that Use PCL Print Driver CD-
the object is correctly ROM or CentreWare Internet
assigned to the required print Services to specify the
server.*
correct file server name, tree
name, context name, and
active mode.
The file server goes down.
Select [Network
Activate the file server.
Neighborhood] of Windows to
search for the file server.
375
15 Problem Solving
Cause
A printer having the same
Confirmation Method
Action
Switch off the machine, and
Use PCL Print Driver CD-
machine name exists on the then use NWADMIN to check ROM to specify another
network.
that the printer object is in the machine name.
job standby status.
The NetWare port is not
activated.
Print the System Settings
List, and then check that the
port is activated.
Activate the NetWare port.
Print the System Settings
List. When using IPX/SPX,
check that the network
When using IPX/SPX, start
the NetWare server. When
using TCP/IP, set the fixed IP
address or start the address
supply server (DHCP).
number remains set to
00000000 (NetWare server
down). When using TCP/IP,
check that the IP address
remains set to 0.0.0.0 (fixed
IP address not specified) or
an address supply server
(DHCP server down).
Invalid printer configuration.
Use NWADMIN or
Use NWADMIN or
PCONSOLE to check that the PCONSOLE to set the
printer configuration is
correct.*
following items.
Printer type: Parallel
Port: LPT 1
Printer Location: Auto Load
(Local).*
When a switch off/on message is displayed
Cause
Confirmation Method
Action
A fault occurred in the
NetWare interface.
Switch the machine off and
on.
–
When the required printing result is not obtained
Cause
Confirmation Method
Action
The specified print language Check the print language of
Specify the same print
language of the print job as
that of the machine.
of the print job is different
from one specified in the
machine.
the machine.
- When there is no notification of error
When there is no message displayed on the client which has sent print request, the
possible causes, confirmation methods, and actions are as follows.
- When there is no notification of printer error
Cause
Confirmation Method
Action
The user is not registered in Use PCONSOLE to check
Register the user name or
group name of the job.
the Notify list of the print
server.
whether the user name or
group name of the job is
registered.
376
Network-relatedProblems
- When there is no notification of the completion of the job
Cause
Confirmation Method
Action
When sending the print job
from the client, the NOTIFY
option is not specified.
When sending the print job,
check whether the NOTIFY
option has been specified.
When sending the print job,
specify the NOTIFY option.
NetWareCASTOFF has been
executed on the client.
Execute NetWareCASTON
on the client.
–
UNIX
This section explains the troubleshooting procedures while using a UNIX environment.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When printing fails
Cause
Confirmation Method
Action
The IP address is not correct. Check whether the IP
address of the machine is
Specify the correct IP
address for the machine.
correct.
A network error occurs on the Use the PING command to
Check the error.
network between the client
and the machine.
check the communication
status.
The printer entry setting is
not correctly defined on the
client.
Check the printer entry
setting on the client. Check
the /etc/printcap file of the
client or use the lpstat
Define the correct printer
entry setting.
command to troubleshoot.
The system is in offline.
Check if the online lamp is
off.
Exit the pause or the
machine setting mode, and
then check if the online lamp
comes on.
The print data size sent in
Check the upper limit of the
When the print data size
one print command exceeds receiving data size, and then exceeds the maximum
the buffer memory size (in
spool mode).
compare it with the size of
print data to be sent as one
job.
receiving data size in one file,
divide the file into files
smaller than the maximum,
and then re-send the print
request.
When the print data size
exceeds the maximum
receiving data size in multiple
files, reduce the number of
files to be printed at one time.
A fault occurred during print
processing.
Check the LPD error
message displayed on the
control panel.
Switch the machine off and
on.
377
15 Problem Solving
Cause
Confirmation Method
Action
The specified transmission
speed is different from the
transmission speed of the
network.
Check whether the
transmission speed is
specified correctly.
Specify the correct
transmission speed.
The client and machine are in Check whether the source
different rings connected via routing is specified correctly.
a bridge, and the source
Activate the source routing.
routing is inactivated.
The data format of the print
job does not match the print
Specify PSASC as the printer
name.
environment of the client
(print data sent from the
client contains TBCP).
–
–
The data format of the print
job does not match the print
environment of the client
(print data sent from the
client is in the binary
notation).
Set the logical printer name
to PSBIN to print a binary file
in the PostScript language.
Print paper is out.
Check the paper refilling
message on the control
panel.
Load the paper into the paper
tray. When changing the
paper size, specify the new
size, if required.
The selected transport
protocol does not match the
client.
Check the transport protocol Select the transport protocol
selected from the control
panel.
matching the client.
When the required printing result is not obtained
Cause
Confirmation Method
Action
The specified print language Check the specified print
Specify a print language
matching that of the print
data.
is different from the print
language of the print data.
language and the print
language of the print data.
378
Network-relatedProblems
TCP/IP
This section explains the troubleshooting procedures and restrictions while using
TCP/IP.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When using Windows 2000/Windows XP/Windows Server 2003/
Windows Vista
When printing fails
Cause
Confirmation Method
Action
The correct IP address is not Check whether the IP
Specify the correct IP
specified.
address of the machine is
correct.
address for the machine.
When [Receiving Buffer -
LPD] is set to [Spool to
Memory], the size of print
Check the maximum
receiving data size on the
touch screen of the machine, one file, divide the file into
When the print data size
exceeds the maximum size in
data sent in one print request and then compare it with the smaller files than the
exceeds the maximum size
specified.
size of print data to be sent
as one request.
maximum receiving data
size, and then send the print
request again.
When the print data size
exceeds the maximum size in
multiple files, reduce the
number of files to be printed
at one time.
A fault occurred during print
processing.
Check the error message on Switch the machine off and
the touch screen. on, and then retry printing.
The selected transport
protocol does not conform
with the client.
Check the selected transport Select a transport protocol
protocol on the touch screen. conforming with the client.
The print data format to be
processed by the machine
does not match the data
format sent from the client.
Disable the output function of
Ctrl-D.
–
When the required printing result is not obtained
Cause
Confirmation Method
Action
The specified print language Check the specified print
Specify a print language
matching that of the print
data.
is different from the print
language of the print data.
language and the print
language of the print data.
The print driver that
Check whether the print
Select the print driver that
accompanies the machine. If
the print driver is not found,
install and select it. If a third
party print driver is used, you
may have unexpected
results.
accompanies the machine is driver that accompanies the
not being used (a third party machine is selected.
print driver is being used).
379
15 Problem Solving
When using Macintosh OS X
When printing fails
Cause
Confirmation Method
Action
The LPD port is not active.
Check whether the LPD port Activate the port if printing on
has been activated.
a machine detected using
Bonjour.
Restrictions
This section explains the restrictions for TCP/IP.
Machine settings
• The IP address is a unique address administered system-wide. Consult with the
system administrator when setting the necessary parameters.
• The subnet mask and gateway settings may also be required, depending on the
networking environment. Consult with the system administrator when setting the
necessary parameters.
• When a port status is enabled and there is insufficient memory, the port status may
be disabled automatically. In this case, disable all unused ports and reallocate the
memory.
• The [Receiving Buffer - LPD] memory allocation needs to be set in response to the
operating environment. If the memory allocation is too small, it may prevent
receiving messages.
Client settings
• The IP address is a unique address administered system-wide. Consult with the
system administrator when setting the necessary parameters.
• Consult with the Network Information Service (NIS) administrator when setting up
the network parameters (IP address and other parameters) from a host running NIS.
When the machine is switched off
The following actions take place when the machine is switched off.
• When [Receiving Buffer - LPD] is set to [Spool to Memory]:
All print data spooled in machine memory, including the data currently being printed,
is deleted. There is no print data on the machine when the machine is switched on.
However, if the machine is switched off immediately after a print request, the print
data may be stored on the client. In this case, the print request can be reissued when
the machine is switched on, and the print data is printed on the machine.
• When [Receiving Buffer - LPD] is set to [Spool to Hard Disk]:
All print data spooled on the machine hard disk, including the data currently being
printed, is retained. A print request can be reissued when the machine is switched
on, and the print data is printed on the machine.
• When [Receiving Buffer - LPD] is set to [No Spooling]:
All print data in the receiving buffer, including the data currently being printed, is
deleted. There is no print data on the machine when the machine is switched on.
380
Network-relatedProblems
However, if the machine is switched off immediately after a print request, the print
data may be stored on the client. In this case, the print request can be reissued when
the machine is switched on, and the print data is printed on the machine.
When printing
• When [Receiving Buffer - LPD] is set to [Spool to Hard Disk] or [Spool to Memory]:
Print data cannot be received if the print data size exceeds the available capacity of
the hard disk or memory allocation.
NOTE: If the print data exceeds the receiving buffer capacity, the client may retransmit
the same print data. In this case, stop the client and make sure that the client does not
transmit the print data.
• When [Receiving Buffer - LPD] is set to [No Spooling]:
Print requests cannot be received from a client if a print request from another client
is being processed.
• When the client IP address or computer name is changed:
When the client IP address or computer name is changed, the machine cannot
perform query processing and cancel processing. Switch the machine off and on
with the receiving buffer empty of print data.
NOTE: Stopping printing or forced deleting of print data in the machine receiving
buffer can be performed using the control panel. For information, refer to Job Status
EtherTalk
This section explains the troubleshooting procedures and restrictions while using
EtherTalk.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
Problem Cause Action
A job was printed on a
different machine than the
assigned machine.
If there are multiple machines Change the machine names
on the network with the same so that all machine names on
name, the machine names
are changed automatically
depending on the power-on
timing of each machine. Print
jobs intended to be printed on
one machine are sent to
another machine.
the network are unique.
The machine cannot be
accessed from a client.
The machine name, used by Switch on the machine after
the client to recognize the
machine, cannot be
connecting to the network. If
the machine is switched on
when not connected to the
network, switch off the
machine, connect to the
network, and switch on the
machine again.
registered if the machine is
switched on when not
connected to the network.
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15 Problem Solving
Restrictions
This section explains the restrictions that apply while using EtherTalk.
Machine Name
The machine name recognized by the client cannot have duplicates on the network. If
another machine on the network has the same machine name, the machine name is
changed automatically when the machine starts.
- Name Change Rules
The machine name is changed as follows:
• When the machine name is 31 characters or less in length
A numeral is appended to the end of the machine name. If another machine on the
network still has the same name as the machine, the numeral is incremented.
• When the machine name is 32 characters in length
The last character in the machine name is replaced with a numeral. If another
machine on the network still has the same name as the machine, the numeral is
incremented.
If the [Protocol Settings] in the [Properties] tab of CentreWare Internet Services is
accessed after the machine is initialized with a changed name, the old machine name
is displayed. However, the changed machine name is registered on the network, and
the client can access the machine using the new machine name. If the machine is
switched off and on again after the machine name is changed, the machine attempts
to start with the changed machine name. At this point, if there is another machine on
the network with the same name, the machine name is changed following the rules
above.
It is recommended that all machines on the network be setup with unique machine
names.
Zone Name
The zone name can be set using the [Protocol Settings] in the [Properties] tab of
CentreWare Internet Services. However, if the assigned zone name does not exist on
the network connected to the machine, the zone name is changed to the default zone
name. When setting the zone name, make sure that the zone name exists on the
network connected to the machine.
Bonjour
This section explains the restrictions for Bonjour.
Restrictions
Bonjour operating environment
Bonjour can be used on Macintosh computers running Mac OS X 10.2 or later using
the Printer Setup Utility or Safari. The Bonjour discovery function is enabled on the
same subnet.
Machine Name
• If the machine name or host name settings are changed, print jobs may be printed
on printers other than the specified printer.
382
Network-relatedProblems
• If there are multiple machines on the network with the same machine name or host
name, a numeral is appended automatically to one of the names so that all names
on the network are unique.
• If the machine name or host name is changed, there are restrictions on the number
of characters and the type of characters that are valid for name registration.
Therefore, it is recommended that the machine name and host name are not
changed.
CentreWare Internet Services
This section explains the troubleshooting procedures while using CentreWare Internet
Services.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
Problem
Confirmation Method
Action
Cannot access CentreWare
Internet Services.
Check if the machine is
switched on.
Switch on the machine.
Print out the System Settings Activate the CentreWare
List to check if CentreWare
Internet Services port is
activated.
Internet Services port.
Check if the Internet address Check the Internet address. If
is correctly entered.
Services cannot be
accessed, enter the IP
address to make the
connection.
Check if the proxy server is
used.
Depending on the proxy
server, connections may not
be possible. Set your browser
so that it will not try to access
the machine through a proxy
server.
The “please wait” message is
displayed.
–
Wait for a while as instructed.
If nothing happens, click the
[Refresh] button. If this does
not help, check that the
machine is working correctly.
The [Refresh Status] button is Check if you are using the
Use the specified OS and
browser.
not working.
specified OS and browser.
Selecting menu in the left
frame does not change the
right frame connection.
The screen display is
distorted.
–
–
Change the window size of
the browser.
The latest information is not
displayed.
Click the [Refresh Status]
button.
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15 Problem Solving
Problem
Confirmation Method
Action
Clicking the [Apply] button
does not reflect the new
settings.
Check if the entered value is Enter the correct value. If the
correct.
entry is not valid, it will be
changed within the limit
automatically.
Clicking the [Apply] button
will display messages like
“the server has returned
ineffective or unrecognizable
response” or “no data”.
Check if the user ID and
passcode are correct.
Enter the correct user ID and
passcode.
Reboot the machine.
Cannot delete the job.
–
Wait for a while and then click
the [Refresh Status] button.
Scanning Services
This section explains the troubleshooting procedures and restrictions while using scan
functions.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
When SMB transmission to Windows Server 2003 fails
Cause
Confirmation Method
Action
The machine and Windows
clock settings do not match
as specified by the SMB
signature.
SMB transmission fails even Set the machine and
with a correct user name and Windows clock settings so
password.
that they match.
Other
Problem
Action
On Windows Server 2003,
Windows XP or Windows
Vista, cannot perform SMB
transfers for users without a
password.
Change the network access settings as follows.
1. Boot Windows and select [Control Panels] >
[Administrative Tools] > [Local Security Policy].
2. Select [Security Settings] > [Local Policies] > [Security
Options].
3. Set [Accounts: Limit local account use of blank passwords
to console logon only] to [Disabled].
Cannot perform SMB
DFS access path specification is not supported. Specify a
transfers using a DFS access UNC format path (\\hostname\sharename).
path (\\domainname\
sharename)
In IPv6 environment without a Scan data cannot be transferred if a destination server is
DNS server, scan data
cannot be transferred using
the Scan to PC (SMB)
service.
specified using the computer name. Use the IPv6 format to
specify the server.
384
Network-relatedProblems
Restrictions
This section explains the restrictions that apply while using scan functions.
NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the
Readme file on the driver CD-ROM.
When retrieving a document from a mailbox
• If [Delete Document After Retrieval] is switched off, the same document can be
accessed by many clients. If [Delete Document After Retrieval] is switched on, the
document can only be accessed by 1 client. Documents stored or read by a client
cannot be seen by other clients. In either case, documents can be added to an
accessed mailbox.
• Documents retrieved using CentreWare Internet Services cannot be deleted using
CentreWare Internet Services, regardless of the [Delete Document After Retrieval]
setting.
Using a network scan driver and Mailbox Viewer 3 simultaneously
A single computer using a network scan driver and Mailbox Viewer 3 simultaneously
cannot connect to the machine.
A maximum of 3 computers can retrieve a document from the machine simultaneously
using either a network scan driver or Mailbox Viewer 3.
When polling from another fax machine
A scanned document is not transmitted when polling the machine from another fax
machine.
Using TIFF files
TIFF files created using a Network Scanning server application or Mailbox Viewer 3 are
compressed using MMR, MH, or JBIG compression method. Software that supports
these compression methods is required to open TIFF files.
NOTE: Mailbox Viewer 3 cannot create TIFF files using the JBIG compression
method.
Write capacity limit
The maximum write capacity for a single page is 297 × 432 mm. The largest standard
size is A3 or 11 × 17 inches.
Number of stored document pages (mailbox)
The maximum number of document pages that can be written to a mailbox in a single
write operation is 999 pages. The maximum number also changes in response to the
size of the document and resolution.
Network access in an SMB environment
• On Windows 2000, Windows XP, Windows Server 2003 and Windows Vista, if the
number of shared resources other than those of shared folders, such as printers, is
256 or more, the shared resources are displayed in the shared resources list.
• The list of workgroup names, server names, shared names, and others on the
network are not displayed in alphabetical order.
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15 Problem Solving
E-mail Services
This section explains what to do when a problem occurs while using E-mail Print, Mail
Notice Service, Internet Fax, or Scan to E-mail feature.
Troubleshooting
The possible causes, confirmation methods, and actions are as follows.
Problem
Confirmation Method
Action
Cannot receive e-mail.
(E-mail Print, Internet Fax)
Check if the E-mail address
of the machine is set.
Set the E-mail address of the
machine.
Check if [Receive E-mail] is
activated.
Activate [Receive E-mail].
Check if the SMTP Server IP Set the SMTP Server IP
Address or POP3 Server IP
Address is set correctly.
Address or POP3 Server IP
Address.
Check if the POP3 Server
Set the POP3 Server Login
Login Name or POP3 Server Name or POP3 Server
Password is set correctly.
Password.
Use CentreWare Internet
Services to check if [Enter
Set [Domain Filtering] to [Off].
Or remove your domain
Rejected Domain Names] is name from the list of rejected
selected in [Domain Filtering] domain names.
and your domain is included
in the list of rejected domain
names.
Check if your SMTP or POP3 Check your SMTP or POP3
server functions correctly.
server.
Cannot send e-mail.
(E-mail Notification Service,
Internet Fax, Scan to E-mail)
Check if the E-mail address
of the machine is set.
Set the E-mail address of the
machine.
Check if [E-mail Notification
Service] is activated.
Activate [E-mail Notification
Service].
Check if [Send E-mail] is
activated.
Activate [Send E-mail].
Check if the SMTP Server IP Set the SMTP Server IP
Address or POP3 Server IP
Address is set correctly.
Address or POP3 Server IP
Address.
Use CentreWare Internet
Services to check if the E-
mail Notification Service
settings are set correctly.
Set the E-mail Notification
Service settings.
Use CentreWare Internet
Services to check if the
recipient e-mail addresses
are set correctly.
Set the recipient e-mail
addresses.
Check if your SMTP or POP3 Check your SMTP or POP3
server functions correctly. server.
386
Network-relatedProblems
Internet/Intranet Connection
This section explains the troubleshooting procedures and restrictions while using
Internet and intranet connections.
Troubleshooting
The possible problems and actions are as follows.
When you cannot connect to the Internet/intranet
Problem
Action
Authentication service on a
remote server is not
supported on the machine.
Basic authentication only is supported on the machine.
NTLM/digest is not supported. Change to authentication
using SSL as security considerations require.
The remote cooperation
service and the machine
model options do not match.
If using remote services, purchase the corresponding
product, model, or options as necessary.
The IP address is not set
correctly.
Check the IP address setting. If the IP address is not set
correctly, supply a fixed IP address, or use DHCP or Autonet
to assign an IP address.
The IP gateway address is
not set correctly.
Enter the correct IP gateway address if connected to a proxy
server or a web server through an IP gateway.
The subway mask is not set
correctly.
Enter the correct subway mask that matches the operating
environment.
The DNS server address is
not set correctly.
Check the DNS server address.
The DNS server address
cannot be resolved.
Set the DNS server for resolving addresses.
• When using a proxy server:
Enter the DNS server address for resolving the proxy
server address.
• When not using a proxy server:
Enter the DNS server address for resolving the recipient
addresses.
The address to bypass proxy Check whether only the address to bypass proxy is specified.
server setting is incorrect.
If the server is accessed using a direct IP address while
specifying an address to bypass proxy in FQDN format, the
registered server does not become an excluded object.
Therefore, an IP address can be used as the bypass proxy
address. Similarly, if the server is accessed using FQDN
format while specifying a direct IP address for the bypass
proxy address, the registered server does not become an
excluded object. Therefore, an FDQN format can be used as
the bypass proxy address.
The connected server or
proxy server is down.
Check that the server or proxy server you wish to connect to
is operating normally.
The network drops out or is
disconnected.
Check the network cable connections. A spanning tree
environment is recommended to construct a strong
environment against network interruptions.
Cannot communicate due to Wait a while and try again.
the load on the server
application.
387
15 Problem Solving
Problem
An error occurred, but no
Action
No message is displayed on the control panel even when an
message is displayed on the error occurs during execution of background processes.
control panel.
Display the [Job Status] screen or print a job history report
and check the results.
Cannot connect due to proxy Check if any of the following access restrictions are set.
server, firewall, or web server • Address (port) restrictions
access restrictions.
• SSL usage restrictions
• User access restrictions (including access privileges)
• Content blocking
• Scheme restrictions (for example, HTTP disable)
• Transfer data size restrictions
• Used method restrictions (for example, POST disable)
• HTTP header restrictions (for example, specific browsers)
• Time restrictions (for example, time-limited access)
A certificate is not registered The iFlow service cannot be used without certificate
for using the iFlow service.
authentication. Obtain a certificate for the required machine
and register the certificate on the machine.
When you cannot connect to a web server
Problem
Action
The settings are not for using In a proxy environment, the web server cannot be connected
the proxy server.
without the proxy server settings. Enter the settings for using
the proxy server.
The settings are for using a
proxy server in a non-proxy
environment.
For environments where connecting via a proxy is not
required, such as connecting to an intranet, the settings
should not be set for using a proxy server.
The proxy server address is
not set correctly.
When setting up a proxy server, the web server cannot be
connected if the proxy server address is not set correctly.
Enter the correct proxy server address.
The user name and/or
password are entered
incorrectly when proxy server
authentication is set.
Register the user name and password on the machine to
grant connection access to the proxy server.
Restrictions
This section explains the restrictions that apply while using Internet or intranet
connections.
Internet/Intranet connections
Connection to the Internet or an intranet depends on various settings, including the
destination web server, the used server application, proxy server, and firewall types.
When connecting to the Internet or an intranet using server application software, proxy,
or firewall supplied by another company, the following conditions are required.
• Windows 2000, Windows XP, Windows Server 2003 or Windows Vista operating
system
• Conformance with the following conditions:
– RFC2616: Hypertext Transfer Protocol HTTP/1.1
(Normal connections, SSL connections, Proxy authentication)
388
Network-relatedProblems
– RFC2617: HTTP Authentication: Basic and Digest Access Authentication
(Basic authentication support only, others are not supported)
– RFC2817: Upgrading to TLS Within HTTP/1.1
– RFC2818: HTTP Over TLS
• HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibility
IPv6 Addresses
Restrictions
This section explains the restrictions on network connection using an IPv6 address.
CentreWare Internet Services
• When SSL is enabled, “http://[IPv6 address]” entered on a web browser is not
redirected to “https://[IPv6 address]”. Directly specify “https://[IPv6 address]”.
Printing
• The following operating systems support IPv6 printing.
– Windows Vista
– Mac OS except Mac OS X 10.4 and earlier
– Linux distributions with CUPS that supports IPv6
• The WINS protocol does not support IPv6 communication.
• On an IPv6 network without a DNS server, the machine cannot be connected to
Windows Vista via SMB.
• NetWare does not support IPv6 communication. Use IPv4 for NetWare.
• Bonjour does not support IPv6 communication. Use IPv4 for Bonjour.
Scanning
• When IPv6 is enabled and IPv4 is disabled on the machine, the Browse function of
the Scan to PC (SMB) service is not available.
• In an IPv6 network with no DNS server installed, the file transfer using the Scan to
PC service fails if a destination server is specified using the computer name. Directly
specify the IPv6 address.
Discovery
• IPv6 devices cannot be searched in UPnP. Use the WSD discovery function for IPv6
device search.
Authentication
• In an IPv6 network without a DNS server, SMB authentication fails if an SMB server
is specified using the computer name. Directly specify the IPv6 address.
Connection to External Applications (Custom Services)
• External applications, such as DocuShare, cannot be specified in IPv6 address
format. The machine supports only the domain name format or the IPv4 format to
access external applications. In IPv6 environment, use a DNS server and specify
applications in domain name format.
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15 Problem Solving
Fault Codes
When a fault occurs, the touch screen displays a message on how to clear the fault.
Some faults indicate customer maintenance, while others require the attention of the
System Administrator. The following table represents some of the fault codes and their
corresponding corrective actions. These may appear in the Print Queue or Faults List
available in the Machine Status mode.
Code
Description and Remedy
002-500
An error occurred during the scan processing. Try scanning again, or check the
restrictions on Xerox Standard Accounting. Contact the Xerox Welcome Center
if the problem persists.
002-770
003-750
003-751
003-752
The job template could not be processed due to insufficient hard disk space.
Delete unnecessary data from the hard disk.
No document was saved for the double-sided Booklet Creation feature. Check
the setting of the double-sided Booklet Creation feature.
The specified document area is too small. Select a higher resolution or a larger
scan area.
The selected resolution was too high for scanning mixed size documents using
the document feeder. Specify less than 600 dpi for the resolution setting and
scan again.
003-753
The selected resolution was too high for scanning mixed size documents using
the document feeder. Specify 200 dpi for the resolution setting and scan again.
003-754
003-755
An error occurred in the document scanner. Reset the document, and scan
again.
003-756
003-757
The document pages are blank. Correctly load the document.
The scan job could not be processed with the specified resolution due to
insufficient memory. Specify less than 400 dpi for the resolution setting.
003-760
003-761
Incompatible scan options are selected. Check the selected options.
The paper size in the tray selected by auto tray switching, differs from the paper
size in the tray selected at the tray selection. Either change the paper size for
the tray, or change the paper type priority setting.
003-764
The machine cannot perform [Form Overlay] since the scanned document
contains one page only. Make sure that the document contains at least two
pages: a page with a form image (which must be the first page of the document)
and a page that the form image will overlay.
003-780
003-795
003-981
Compression of scanned data was unsuccessful. Lower the resolution or
reduction/enlargement ratio to reduce the data size, or divide the document in
smaller segments.
The reduction/enlargement ratio exceeds the setting range when the scanned
document is enlarged/reduced to the specified paper size. Directly enter the
reduction/enlargement ratio, or change the paper size.
Stapling mixed size documents is available only for documents with the same
width. Cancel the staple feature or set the documents with the same width.
390
FaultCodes
Code
Description and Remedy
005-210
005-274
005-275
005-280
005-283
005-284
005-285
005-286
An error occurred with the document feeder. Contact the Xerox Welcome
Center.
005-500
An error occurred with the document feeder. Contact the Xerox Welcome
Center.
012-210
012-211
012-212
012-213
012-221
012-223
012-224
012-225
012-226
012-227
012-228
012-229
012-230
012-231
012-232
012-233
012-234
012-243
012-246
012-247
012-249
012-259
012-260
012-263
012-264
012-265
012-266
012-268
012-269
012-280
012-282
012-283
012-284
012-285
012-291
012-293
012-295
012-295
012-296
The Finisher malfunctioned. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
012-500
An error occurred during data writing to the Finisher ROM. Or the data in the
ROM has been erased, and the machine cannot perform properly. Contact the
Xerox Welcome Center.
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15 Problem Solving
Code
Description and Remedy
013-210
013-211
013-212
013-213
013-220
The Finisher malfunctioned. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
016-210
016-211
016-212
016-213
016-214
016-215
016-216
016-217
016-218
016-219
016-220
016-221
016-222
016-223
016-224
016-225
016-226
016-227
016-228
016-229
016-230
016-231
016-232
016-240
An error occurred on the software. Switch off the machine, and then switch it on
again. Contact the Xerox Welcome Center if the problem persists.
016-324
016-400
016-401
016-402
016-403
The data in the hard disk is being overwritten. Wait until the processing is
completed. To cancel the processing, switch off the machine, and then switch it
on again.
An 802.1x authentication error occurred. The user name or password set in the
machine is not correct, or switch settings on the authentication server have a
problem.
The 802.1x authentication method selected on the machine is not supported by
the authentication server. Change the 802.1x authentication method on the
control panel.
A connection timeout error occurred between the machine and the 802.1x
authentication server. Check the connection between the machine and the
authentication server.
An 802.1x authentication certificate error occurred. The root certificate for the
server certificate of the authentication server is not stored in the machine, or is
invalid. Import a valid root certificate into the machine. Or, set [Server Certificate
Verification] to [Disabled].
016-404
An 802.1x authentication error occurred. Try again. Contact the Xerox Welcome
Center if the problem persists.
016-450
016-453
The SMB host name already exists. Change the host name.
A dynamic DNS error occurred. The IPv6 address and host name were not
updated. Check if the address of the DNS server has been correctly set on the
machine. Also check if the DNS server supports dynamic update for IPv6
addresses.
392
FaultCodes
Code
Description and Remedy
016-454
Unable to retrieve the IP address from DNS. Check the DNS configuration and
IP address retrieve setting.
016-455
016-456
Connection to the SNTP server was timed out. Check the network cable
connection and the IP address of the SNTP server.
Received a message from the SNTP server saying that it was not synchronized
with the standard time source. Check the SNTP server settings.
016-500
016-501
016-502
An error occurred during data write processing. Contact the Xerox Welcome
Center.
016-503
016-504
016-505
016-513
Unable to resolve the name of the SMTP server when e-mail was transmitted.
Check if the SMTP server is set correctly using CentreWare Internet Services.
Also, check that the DNS server is set correctly.
Unable to resolve the name of the POP3 server when e-mail was transmitted.
Check if the POP3 server is set correctly using CentreWare Internet Services.
Also, check that the DNS server is set correctly.
Unable to log in to the POP3 server when transmitting e-mail. Check if the user
name and password used for the POP3 server are set correctly using
CentreWare Internet Services.
An SMTP server connection timeout error occurred. The SMTP server or
network is overloaded. Wait for a while, and try again.
016-514
016-515
An XPS error occurred. Use a print driver on XPS Viewer to submit a print job.
The memory space for XPS data is not sufficient. Change the print mode to a
higher processing mode. If the problem persists, add memory. If the problem still
persists, use a print driver on XPS Viewer to submit a print job.
016-516
016-518
016-519
016-522
An XPS print ticket error occurred. Check if you used the correct print steps on
your application. If the problem persists, contact the application vender.
A PostScript error occurred. Disable either the booklet-creation or Watermark
feature.
The print volume reached the limit. If necessary, change the limit of print
volume.
An LDAP server SSL authentication error occurred. An SSL client certificate
could not be acquired. The LDAP server requires an SSL client certificate. Set
the SSL client certificate on the machine.
016-523
016-524
An LDAP server SSL authentication error occurred. The LDAP server’s SSL
certificate is not trusted. Register the root certificate of the LDAP server SSL
certificate on the machine.
An LDAP server SSL authentication error occurred. The server certificate will
expire soon. Change to a valid LDAP server SSL certificate, or set [LDAP -
SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled] to avoid the
error.
016-525
An LDAP server SSL authentication error occurred. The server certificate has
expired. Change to a valid LDAP server SSL certificate, or set [LDAP - SSL/TLS
Communication] under [SSL/TLS Settings] to [Disabled] to avoid the error.
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15 Problem Solving
Code
Description and Remedy
016-526
An LDAP server SSL authentication error occurred. The server name set on the
machine is not the same as the information in the certificate. Set the correct
LDAP server address on the machine and in the certificate. Or, set [LDAP -
SSL/TLS Communication] under [SSL/TLS Settings] to [Disabled] to avoid the
error.
016-527
016-529
An LDAP server SSL authentication error occurred. The error was caused by
the software. Contact the Xerox Welcome Center.
A timeout error occurred upon connection to the Remote Download server.
Check if the Remote Download server is correctly installed and working on the
network.
016-533
016-534
A Kerberos server authentication protocol error occurred. The machine and the
Kerberos server clocks have a time difference that exceeds the Kerberos server
clock skew value. Check that the machine and Kerberos server clocks have the
correct time.
A Kerberos server authentication protocol error occurred. The realm name set
on the machine does not exist on the Kerberos server, or the Kerberos server
address set on the machine is not correct. If the machine is to be connected to
Windows 2000 or Windows 2003 Server, make sure the realm name is in
uppercase.
016-535
016-536
The specified file does not exist on the Remote Download server. Check the
name of the file.
The host name of the Remote Download server could not be resolved on the
DNS server. Check if the machine is connected to the DNS server, and if the
Remote Download server is registered on the DNS server.
016-537
016-538
016-539
016-543
A timeout error occurred upon connection to the Remote Download server.
Check the status of the port on the Remote Download server.
A data-write error occurred upon downloading data from the Remote Download
server. Remove unnecessary data from the HDD, or replace the HDD.
A Kerberos server authentication protocol error occurred. The problem was
caused by the software. Contact the Xerox Welcome Center.
The specified realm or domain may have been deleted from Authentication
Agent. Try refreshing the realm list on the machine, or re-register the domain
name with Authentication Agent.
016-545
A clock-skew error occurred between Authentication Agent and Active Directory.
Adjust the time on the computers. If Windows Time is deactivated on the
computer which Authentication Agent is installed on, activate it. For more
details, refer to the manual provided with Authentication Agent.
016-546
016-548
A general user tried to obtain the information of another user. Contact the Xerox
Welcome Center.
The machine has not been registered on Authentication Agent. Register the
machine with Authentication Agent. For details, refer to the manual provided
with Authentication Agent.
016-553
The current version of Authentication Agent is not supported by the interface
installed on the machine. Upgrade Authentication Agent. Before upgrading,
make sure that the interface on the machine supports the upgraded version of
Authentication Agent.
394
FaultCodes
Code
Description and Remedy
016-554
An Authentication Agent error occurred. The login name or password for
obtaining domain user information was not correct. Enter the correct login name
and password.
016-555
016-556
A timeout occurred while Authentication Agent was to be connected to the
database or to Active Directory. Check if Authentication Agent is able to be
connected to the database or to Active Directory. For more details, refer to the
manual provided with Authentication Agent.
A timeout occurred, because the database connected to Authentication Agent
was overloaded. Wait for a while, and then try again. If the problem persists,
check the status of Authentication Agent. For more details, refer to the manual
provided with Authentication Agent.
016-557
016-558
016-559
016-560
An error occurred on Authentication Agent. Check the status of Authentication
Agent. For details, refer to the manual provided with Authentication Agent.
The machine received an unknown error from Authentication Agent. Contact the
Xerox Welcome Center.
A Remote Download parameter error occurred. Check if the parameters used to
access the Remote Download server, are set correctly.
A communication error occurred between Authentication Agent and the
machine. Check the network cable connection and Authentication Agent
settings. Also print a Configuration Report, and if a DNS address is set under
“Server Name/IP Address”, check if the DNS server is working.
016-562
016-564
The database for temporary users on Active Directory or Authentication Agent
stores multiple entries with the same IC card information. Modify the entries so
that the temporary user information is not duplicated in the database.
A Remote Download server authentication error occurred. Check the login
name and password to access the Remote Download server. If the problem
persists, contact the Xerox Welcome Center.
016-569
016-570
An error occurred on Authentication Agent. Contact the Xerox Welcome Center.
The job ticket memory space is not sufficient. Increase the memory space in the
System Administration mode, reboot the machine, and then submit a job.
016-571
016-572
016-573
The job ticket contains invalid parameter values. Correct the parameter values,
and then submit a job.
The paper type, size, weight, or color specified in the job ticket is not supported
by the machine.
The machine could not parse syntax in the job ticket. Check if the application
that generated the job ticket is correctly installed and working. Also check if the
version of the application is compatible with the machine.
016-574
016-575
The machine failed to transfer data via FTP using the Scan to PC service
because the host or server name of the FTP server could not be resolved.
Check the connection to the DNS server. Check if the FTP server name is
registered correctly on the DNS server.
The machine failed to transfer data via FTP using the Scan to PC service
because the DNS server address was not registered. Specify the correct DNS
server address. Or, specify the destination FTP server using its IP address.
395
15 Problem Solving
Code
Description and Remedy
016-576
The machine failed to transfer data via FTP using the Scan to PC service
because it could not connect to the FTP server.
Ensure that both the destination FTP server and the machine are available for
network communication by checking the following:
• The IP address of the server is set correctly.
• The network cables are plugged in securely.
016-577
Connection to the FTP service of the destination server failed.
Take one of the following actions:
• Check if the FTP service of the server is activated.
• Check if the FTP port number of the server is correctly registered on the
machine.
016-578
016-579
The machine failed to transfer data via FTP using the Scan to PC service due to
unsuccessful login to the FTP server.
Check if the login name (user name) and password are correct.
The machine failed to transfer data via FTP using the Scan to PC service
because the scanned image could not be saved in the FTP server after
connection.
Check if the FTP server’s save location is correct.
016-580
016-581
016-582
The machine failed to transfer data via FTP using the Scan to PC service
because the file or folder name on the FTP server could not be retrieved after
connection.
Check the access privilege to the FTP server.
The machine failed to transfer data via FTP using the Scan to PC service
because the suffix of the file or folder name exceeded the limit after connection.
Change the file name, or change the destination folder on the FTP server. Or,
move or delete files from the destination folder.
The machine failed to transfer data via FTP using the Scan to PC service
because file creation was not successful on the FTP server after connection.
Take one of the following actions:
• Check if the specified file name can be used in the save location.
• Check if enough space is available in the save location.
016-583
The machine failed to transfer data via FTP using the Scan to PC service
because lock folder creation was not successful on the FTP server after
connection.
Take one of the following actions:
• If any lock directory (.LCK) exists in the forwarding destination, delete it
manually, and then try executing the job again.
• Check if the specified folder name can be used in the save location.
• Check if the same folder name exists in the save location.
• Check if enough space is available in the save location.
016-584
016-585
The machine failed to transfer data via FTP using the Scan to PC service
because folder creation was not successful on the FTP server after connection.
Take one of the following actions:
• Check if the specified folder name can be used in the save location.
• Check if the same folder name exists in the save location.
• Check if enough space is available in the save location.
The machine failed to transfer data via FTP using the Scan to PC service
because file deletion was not successful on the FTP server after connection.
Check the access privilege to the FTP server.
396
FaultCodes
Code
Description and Remedy
016-586
The machine failed to transfer data via FTP using the Scan to PC service
because lock folder deletion was not successful on the FTP server after
connection.
Take one of the following actions:
• Check the access privilege to the FTP server.
• If any lock directory (.LCK) exists in the forwarding destination, delete it
manually, and then retry executing the job.
016-587
016-588
016-589
016-590
The machine failed to transfer data via FTP using the Scan to PC service
because folder deletion was not successful on the FTP server after connection.
Check the access privilege to the FTP server.
The machine failed to transfer data via FTP using the Scan to PC service
because the data could not be written in the FTP server after connection.
Check if enough space is available in the save location.
The machine failed to transfer data via FTP using the Scan to PC service
because the data could not be read from the FTP server after connection.
Check the access privilege to the FTP server.
The machine failed to transfer data via FTP using the Scan to PC service
because the file could not be saved in the FTP server; [File Name Conflict] may
be set to [Do Not Save].
Set [File Name Conflict] to any item other than [Do Not Save].
016-591
016-592
The machine failed to transfer data via FTP using the Scan to PC service
because the filing policy was invalid.
When [File Name Conflict] is set to [Rename New File], make sure the file
format is not Multiple-Page.
The machine failed to transfer data via FTP using the Scan to PC service
because access to the NEXTNAME.DAT file was not successful after
connection to the FTP server.
When [File Name Conflict] is set to [Rename New File], check if the
NEXTNAME.DAT file is correct.
016-593
The machine failed to transfer data via FTP using the Scan to PC service
because an internal error occurred after connection to the FTP server.
Try again. If the problem persists, contact the Xerox Welcome Center.
016-594
016-595
016-596
The machine failed to transfer data via FTP using the Scan to PC service
because a network error occurred.
Try again. If the problem persists, contact the Xerox Welcome Center.
016-597
The file transfer via FTP using the Scan to PC service was cancelled after
connection to the FTP server, because the same file or folder name existed on
the FTP server.
Make sure that the multiple machines are not accessing the same folder on the
server, and then try again. If the problem persists, contact the Xerox Welcome
Center.
016-598
016-599
The size of one e-mail in the e-mail job exceeded the value specified in
[Maximum Data Size per E-mail]. Take one of the following actions:
1. Lower the scan resolution for the e-mail job.
2. Lower the image magnification for the e-mail job.
3. Increase the value in [Maximum Data Size per E-mail].
016-700
The job was suspended because the number of the digits for the Security Print
or Charge Print passcode set on the print driver was less than the value
specified in [Min. Passcode Length for Stored Job] on the machine.
On the print driver, set the passcode string equal to or longer than the value
specified in [Min. Passcode Length for Stored Job].
397
15 Problem Solving
Code
Description and Remedy
016-701
An error occurred due to insufficient memory for the PCL decomposer. Lower
the resolution if possible.
016-702
A page compression error occurred. The machine could not compress any page
due to insufficient free space in the buffer. Change the [Print Mode] setting to
[High Speed], or add memory to increase the page buffer size.
016-703
An e-mail specifying a non-registered or invalid mailbox number was received.
When sending a fax or Internet Fax:
• Contact the Xerox Welcome Center.
When receiving e-mail, fax, or Internet Fax:
• Register the mailbox with the specified number.
• Send an e-mail to a valid mailbox.
• Contact the Xerox Welcome Center if the problem persists.
016-704
016-705
The hard disk runs out of space, because the mailboxes are full. Delete
unnecessary documents from the mailboxes.
The Secure Print, Save to Mailbox, or Charge Print data was not stored in the
mailbox, or the data scanned on the machine was not stored in the mailbox. The
probable causes are as follows:
• The optional kit is not installed on the machine.
• The print driver is not for the machine.
Contact the Xerox Welcome Center if the problem persists.
016-706
016-707
016-708
016-710
The hard disk ran out of space, because the number of Secure Print users
reached its maximum. Delete unnecessary Secure Print jobs from the machine.
The Sample Print feature is not available due to a malfunction of the hard disk.
Contact the Xerox Welcome Center.
An annotation cannot be added due to insufficient hard disk space. Delete
unnecessary documents from the disk.
The Delayed Print job could not be executed. Take one of the following actions:
• Delete unnecessary data from the hard disk to increase free space.
• Reset the settings of Save to Mailbox and Sample Print.
• Reduce the number of stored Delayed Print jobs to less than 100 jobs.
016-711
016-712
016-713
016-714
Refer to 016-985.
Refer to 003-751.
The entered mailbox passcode is not correct. Enter the correct passcode.
The specified mailbox does not exist. Create a new mailbox or specify an
existing mailbox.
016-716
016-717
The TIFF file could not be spooled as the size of the file exceeded the remaining
space on disk. Increase the size of the PCL form area.
A [Transmission Report - Job Undelivered] or [Activity Report] was requested,
but the information was not in memory. Take one of the following actions:
• Divide Internet Fax document pages to reduce the size of a job, to increase
memory and HDD’s free space.
• Execute a new scan job or an Internet Fax job after scan and Internet Fax
jobs stored in the memory space are finished.
• Output a report before 200 or more jobs are logged.
016-718
Unable to process PCL print data due to insufficient memory. Take one of the
following actions:
• Lower the resolution.
• Cancel the Multiple-Up or 2 Sided Print feature, and try again.
398
FaultCodes
Code
Description and Remedy
016-719
Unable to process PCL print data due to insufficient print page buffer memory.
Increase the print page buffer.
016-720
016-721
The PCL print data contains an invalid command. Check the print data, and then
try again.
A print error occurred. The Auto Tray Switching setting conflicts with the Paper
Type Priority settings. When the Auto Tray Switching feature is enabled, select
an option other than [Auto Paper Off] for trays on the [Paper Type Priority]
screen.
016-722
016-723
The specified staple position is not supported. Change the staple position, and
try again.
The specified hole-punch position is not supported. Change the hole-punch
position, and try again.
016-724
016-725
The specified staple and hole-punch positions are not a valid combination.
A scanned document saved in a mailbox could not be converted to fax data
using the job flow sheet. Send the document not by using the Job Flow Sheets
service, but by using Fax service.
016-726
The printer language was not selected automatically. The probable causes are
as follows:
• PostScript data was sent to the machine, but the PostScript Kit was not
installed on the machine.
• PDF data was sent directly to the machine using the lpr command, but the
HDD was defective. Contact the Xerox Welcome Center.
• PCL data was sent to the machine, but the optional emulation kit was not
installed on the machine.
016-727
The Save to Mailbox job was cancelled, because there was no data for the job.
Check if the document is blank.
016-728
016-729
The TIFF file contains unsupported tags. Check the print data.
The TIFF file could not be printed, because the resolution of the TIFF file was
too high. Lower the resolution of the TIFF file, and try again.
016-731
016-732
The print job was interrupted. Try printing the data again.
The form specified in the emulation setting is not registered in the host
computer. Resend the form data.
016-733
The IP address after the @ character could not be obtained. Enter the e-mail
address correctly.
Or, the DNS Internet address after the @ character could not be resolved. Set
the DNS server address correctly.
016-734
016-735
016-736
Printing a simple transmission report failed. Set the [E-mail Receive Protocol] on
the sender’s end to [SMTP].
An attempt was made to print a job template while it was being updated. Wait a
while, and then try printing the template again.
A lock directory was not created.
• Check that there is space on the target disk.
• Check the access permissions.
• Delete any existing lock directory.
016-737
The lock directory was not deleted. Delete the lock directory.
399
15 Problem Solving
Code
Description and Remedy
016-738
016-739
016-740
The Booklet Creation feature does not support the paper size specified. Select a
paper size supported by the Booklet Creation feature.
The specified paper size is not appropriate. Make sure that the combination of
the document and paper sizes is feasible for the Booklet Creation feature.
The Booklet Creation feature does not support the paper tray specified. Select a
paper tray supported by the Booklet Creation feature.
016-741
016-742
016-743
Unable to enter the downloading mode.
The product ID in the downloaded data is invalid. Try downloading again.
The downloaded files are not supported. Download files available for the model
of your machine.
016-744
An error occurred to the data being downloaded. Check if the connection
between the external device and the machine is secured, and try executing the
operation again.
016-745
016-746
016-747
An XPJL error occurred while downloading. Try executing the job again. Contact
the Xerox Welcome Center if the problem persists.
Received a PDF file containing unsupported functions. Use a print driver to print
the file.
An error occurred while annotation image data was being processed due to
insufficient memory. Take one of the following actions:
• Increase the annotation image size.
• Reduce the number of the images in [Page Layout] > [Repeat Image].
• Contact the Xerox Welcome Center if the problem persists.
016-748
016-749
Unable to print due to insufficient hard disk space. Reduce the number of pages
in print data, for instance by dividing the print data, or by printing one copy at a
time when making multiple copies.
The printer language received from a print driver is not supported on the
machine. Use the machine’s print driver. If the problem persists, contact the
Xerox Welcome Center.
Or, the printer language received for the Internet Fax job is not supported on the
machine. Request the sender to send the document with a printer language
supported by the machine.
016-750
016-751
Printing banner sheets was cancelled. Enter the System Administration mode
on the touch screen. Press the <Machine Status> button, and select the [Tools]
tab on the [Machine Status] screen. From [System Settings] > [Print Service
Settings] > [Other Settings], select [Banner Sheet] and set [Start Sheet], and
also select [Banner Sheet Tray] and set [Tray 1].
During the PDF Bridge processing, a syntax error, undefined command use, a
parameter error, PDF file corruption, or a PDF decomposer internal error
occurred. Or, when the PDF Direct Print mode is set to PostScript (1), an
insufficient memory error occurred. Print using the print driver from Acrobat
Reader, or increase the PostScript memory.
016-752
016-753
016-755
An error occurred due to insufficient memory. Change the print mode to a higher
speed mode. If the problem persists, add memory.
The entered password is invalid for the PDF file. Set the correct password on
ContentsBridge.
A print error occurred. The PDF file is print protected. Use Adobe Reader to
cancel the print protection.
400
FaultCodes
Code
Description and Remedy
The use of the service is restricted.
016-756
016-757
016-758
016-759
016-760
A wrong password was entered. Enter the correct password.
The account is not authorized for copying.
The maximum number of copies has been reached.
An error occurred during PostScript processing. Take one of the following
actions.
• Change to the high speed print mode on the print driver.
• Increase PostScript memory.
016-761
016-762
016-763
An image output error occurred. Change to the high speed print mode on the
print driver.
The specified print language is not supported on the machine. Specify the print
language in [Print Mode] under [Port Settings].
The POP server was not found. Check if the address of the POP server is
correctly set on the machine. Also check the network cable connection.
016-764
016-765
016-766
016-767
Unable to connect to the SMTP server.
Unable to send e-mail due to insufficient hard disk space on the SMTP server.
An error occurred on the SMTP server.
Unable to send e-mail due to the wrong e-mail address. Verify the e-mail
address, and try sending the e-mail again.
016-768
016-769
016-770
Unable to connect to the SMTP server due to the incorrect e-mail address of the
machine. Check the e-mail address of the machine.
The SMTP server does not support delivery confirmation (DSN). Send e-mail
without the DSN setting.
The Direct Fax function is not available. Check with the System Administrator
whether the function is enabled. If it is enabled, contact the Xerox Welcome
Center.
016-771
016-772
016-773
016-774
016-775
016-776
016-777
Unable to resolve the data repository domain name. Check the DNS connection.
Also check if the domain name is correct.
Unable to access the data repository. Specify the correct DNS address.
Alternatively, directly specify the IP address of the repository.
The IP address of the machine is not set correctly. Check the DHCP
environment. Alternatively, manually assign an IP address to the machine.
Unable to process compression conversion due to insufficient hard disk space.
Delete unnecessary data from the disk.
Unable to process the image conversion due to insufficient hard disk space.
Delete unnecessary data from the disk.
An error occurred during image conversion processing. Check the data in
CentreWare Internet Services.
An error occurred on the hard disk during image processing, probably due to a
hard disk malfunction. For details on replacing the hard disk, contact the Xerox
Welcome Center.
016-778
Conversion of the scanned image was discontinued due to insufficient disk
space. Delete unnecessary data from the disk.
401
15 Problem Solving
Code
Description and Remedy
016-779
An error occurred during conversion processing of the scan image. Instruct
scanning again.
016-780
An error occurred on the disk during conversion processing of the scanned
image, probably due to a disk malfunction. For details on replacing the hard
disk, contact the Xerox Welcome Center.
016-781
Unable to connect to the server during file forwarding by a Network Scanning
server application. Ask the System Administrator to check the network and
server.
016-782
016-783
Unable to connect to the server. Verify the user login name, password and other
information that are entered.
Unable to find the specified server path during file forwarding by a Network
Scanning server application. Check the path name of the server currently set to
the job template.
016-784
A write to server error occurred during file forwarding by a Network Scanning
server application. Confirm that there is sufficient space in the directory on the
server, and that access rights are present.
016-785
016-786
The file could not be sent by a Network Scanning server application due to
insufficient space on the server. Delete unnecessary data from the server.
The scanned data could not be written due to insufficient space on the hard disk.
Delete unnecessary data, or initialize the hard disk if the saved data are not
needed.
016-787
016-788
The server IP address set to the job template is incorrect. Specify the correct job
template.
Failed to retrieve the file from the web browser. Take one of the following
actions, and then try retrieving again.
• Refresh the browser page.
• Restart the browser.
• Switch the machine off and then back on.
016-789
016-790
The mail processing was interrupted due to insufficient hard disk space. Lower
the image resolution or reduction/enlargement ratio, or divide the document into
smaller segments to send.
The number of the e-mails in the e-mail job exceeded the value specified in
[Maximum Split Count]. Take one of the following actions:
1. Lower the scan resolution for the e-mail job.
2. Lower the image magnification for the e-mail job.
3. Increase the value in [Maximum Data Size per E-mail].
016-791
Access to the destination for the Scan to PC service or to the Network Scanning
server application failed. Check if you are authorized to access the specified
destination or server.
016-792
016-793
016-794
A job history report was to be printed, but the specified job history could not be
retrieved. The specified job history is not available.
The hard disk has run out of space. Delete unnecessary data, or initialize the
hard disk if the saved data is not needed.
The media was incorrectly inserted. Insert the media correctly.
016-795
016-796
016-797
A read error occurred on the media. Check the contents stored on the media
using a computer.
402
FaultCodes
Code
Description and Remedy
016-798
The print job could not be processed. The hard disk drive or memory may not be
installed properly on the machine, or may be damaged. Contact the Xerox
Welcome Center.
016-799
016-981
The print data contains invalid parameters. Check the print data and print
options, and try printing again.
A HDD access error occurred. The HDD is full. Divide pages to reduce the size
of a job, or lower the resolution. Or, delete unnecessary Secure-Print, Delayed-
Print, pending-fax, or mailbox documents to increase the HDD free space.
016-982
016-985
The hard disk has run out of space. Delete unnecessary data from the hard disk
or documents in mailboxes.
The e-mail size exceeded the maximum size. Try one of the following
procedures, and resend the e-mail.
• Reduce the number of document pages.
• Lower the scan resolution using [Resolution].
• Reduce the document size using [Reduce/Enlarge].
• Increase the maximum value using [Maximum Data Size per E-mail] on the
[Tools] screen.
018-400
018-500
018-501
An IPSec setting error occurred. The preshared key or device certificate, which
is required for the selected authentication method, is not specified. Specify the
preshared key or device certificate according to the authentication method.
The job cannot be printed with the specified print parameter combination (i.e.,
file size, paper size, paper tray, 2-sided print request, output tray, etc.). Set the
appropriate combination of print parameters and try again.
The machine did not have a server certificate/secret key when it was powered
on, and thus could not enable the SSL server required for Xerox Secure Access
authentication. Generate a server certificate or disable the Xerox Secure
Access feature.
018-502
018-503
Your computer is not permitted to log in to the SMB server. Check the properties
settings of your user account to see if your computer has access permission to
the SMB server.
018-504
Connection to the Xerox Secure Access server has timed out. Try the
authentication process again.
018-505
018-506
One of the following problems has occurred.
If the error occurred during SMB authentication:
• The user ID or passcode you entered was not correct, and thus the
authentication failed.
• The time setting of the SMB server and that of the machine do not match
(Windows Server 2003 only).
If the error occurred during SMB file transfer using Scan to PC:
• The user ID or passcode you entered was not correct, and thus the login to
the SMB server failed.
• The time setting of the SMB server and that of the machine do not match
(Windows Server 2003 only).
• The user is not permitted to use Windows Sharing (Mac OS X 10.4 only).
Take one of the following actions.
• Check with the System Administrator for the correct user ID and passcode.
• Make sure to match the time setting of the SMB server and that of the
machine (Windows Server 2003 only).
• Check if you are permitted to use Windows Sharing (Mac OS X 10.4 only).
403
15 Problem Solving
Code
Description and Remedy
018-507
The authentication with the Xerox Secure Access server was not successful due
to a communication error, machine internal error, or code error. Try the
authentication process again.
018-508
018-509
018-524
The Xerox Secure Access server did not recognize the user ID or password you
entered. Enter the correct user ID and password and try again.
A parameter in the template is invalid. Check the parameters specified in the
template.
A network error occurred. The probable cause are as follows:
1) The DNS server is not registered on the machine, but the server is specified
in the job template with the domain name.
2) The protocol (SMB, FTP, etc.) specified in the job template is not enabled on
the machine.
018-525
The partition for job templates is full in the HDD, or the HDD is defective. Wait
for a while, and try again. Contact the Xerox Welcome Center if the problem
persists.
018-526
018-527
A scanning error occurred. The machine is now polling job templates. Wait for a
while, and try again.
An internal error occurred. Wait for a while, and try again. Contact the Xerox
Welcome Center if the problem persists.
018-528
018-529
A scanning error occurred. Check if the Custom Services settings are correct.
During the Custom Services scanning process, another Custom Services scan
job was requested. Wait for a while, and try again.
018-530
018-531
018-532
A Custom Services authentication error occurred. Check the authentication
settings.
The scan job could not be executed. Try again. Contact the Xerox Welcome
Center if the problem persists.
There are too many scan jobs in process to create a new job. Up to three jobs
can be transferred via networks at the same time. Or the system has too small
space to create a new scan job. Wait for a while, and try again. If the problem
persists, switch off the machine and then switch it on again.
018-543
018-547
The following problems were identified with the shared name specified when
you logged into the SMB server to save scan data using the Scan to PC service.
• The shared name does not exist on the server.
• The shared name includes illegal characters.
• Macintosh computers do not have access right to the shared name.
Make sure that the shared name you specified is correct.
The maximum number of users had already been reached when you logged in
to the SMB server to save scan data using the Scan to PC service.
Take one of the following actions:
• Check the maximum number of users that are allowed to simultaneously
access the shared folder.
• Check whether the number of users that are allowed to simultaneously
access the server has reached the maximum.
018-556
018-557
An HTTP server error occurred. Check if the specified drive and folder is
available on the HTTP server, and try again. Contact the Xerox Welcome Center
if the problem persists.
The specified file name contains invalid characters. Modify the file name, and try
again.
404
FaultCodes
Code
Description and Remedy
018-558
The specified folder or file does not exist on the HTTP server. Check the folder
and file names.
018-559
018-560
The job was cancelled because the same file name existed. Select an option
other than [Do Not Save] in [File Name Conflict].
Login to the HTTP server failed. Check if your computer is connected to the
HTTP server. Also check if the login name, login password, HTTP server name,
and HTTP server path are correct.
018-561
Connection to the HTTP server failed. Check if your computer is connected to
the HTTP server. Also check if the HTTP server name and path are correctly
set.
018-562
018-563
An HTTP server error occurred. Check if your computer is connected to the
HTTP server. Also check the HTTP server settings.
018-564
A host name solution error occurred. Check if the HTTP server is registered on
the DNS server, if the HTTP server is connected to the DNS server, and if the
DNS server is registered on the machine.
018-565
A proxy name solution error occurred. Check if the proxy server is registered on
the DNS server, if the HTTP server is connected to the DNS server, and if the
DNS server is registered on the machine.
018-566
018-567
018-568
Connection to the HTTP server failed. Check the network cable connection on
the machine, and also check if your computer is connected to the HTTP server.
An error occurred during communication with the HTTP server. Check if your
computer is connected to the HTTP server.
SSL access to the HTTP server failed. Check if your computer is connected to
the HTTP server. Also check if the SSL is enabled, and if the HTTP server name
and path are correctly set.
018-569
018-570
The HTTP server certificate may have a problem. Check if your computer is
connected to the HTTP server. Also check if the SSL server certificate for the
HTTP server is registered on the machine and if the certificate is valid. If the
SSL certificate is not registered on the HTTP server, disable the [Verify Remote
Server Certificate] setting.
A client certificate authentication error occurred on the HTTP server. Check if
your computer is connected to the HTTP server. Also check if the SSL client
certificate is registered on the machine, and if the device certificate is registered
on the HTTP server.
018-571
018-572
018-573
018-574
018-575
018-576
An internal error occurred. Try again. Contact the Xerox Welcome Center if the
problem persists.
The specified NetWare context name may contain invalid characters. Check the
context name.
The specified NetWare server or tree name may contain invalid characters.
Check the server name and the tree name.
The specified NetWare volume name may contain invalid characters. Check the
volume name.
The specified NetWare user name or password may contain invalid characters.
Check the user name and password.
The specified NetWare path may contain invalid characters. Check the path
name.
405
15 Problem Solving
Code
Description and Remedy
018-577
018-578
The specified file name may contain invalid characters. Check the file name.
The specified server or tree name does not exist. Check the network cable
connection on the machine. Also check if your computer is connected to the
NetWare server, and if the server and tree names are correct. If the error
persists, run DSREPAIR at the server console on the NetWare server.
018-579
018-580
The hard disk on the NetWare server may be full. Check if your computer is
connected to the NetWare server, and check the free space of the server. If the
problem persists, run DSREPAIR at the server console on the NetWare server.
The specified volume name does not exist on the NetWare server. Check if your
computer is connected to the NetWare server, and if the volume name is
correct. If the problem persists, run DSREPAIR at the server console on the
NetWare server.
018-581
018-582
018-583
The specified folder path does not exist on the NetWare server. Check if your
computer is connected to the NetWare server, and if the folder path is correct. If
the problem persists, run DSREPAIR at the server console on the NetWare
server.
Access to the NetWare server was denied. Check if your computer is connected
to the NetWare server, and if you are authorized to access and work with the
NetWare server. If the problem persists, run DSREPAIR at the server console
on the NetWare server.
A hard disk error occurred on the NetWare server. Check the status of the HDD
on the NetWare server. Also check if your computer is connected to the
NetWare server. If the problem persists, run DSREPAIR at the server console
on the NetWare server.
018-584
018-585
Communication with the NetWare server was interrupted. Check if your
computer is connected to the NetWare server. If the problem persists, run
DSREPAIR at the server console on the NetWare server.
Connection to the NetWare server failed. Check if your computer is connected
to the NetWare server, and if the specified folder or file is in use by another user.
If the problem persists, run DSREPAIR at the server console on the NetWare
server.
018-586
Login to the NetWare server was denied. Check if your PC is connected to the
NetWare server. Also check the login name, login password, volume name,
server name, tree name, and context name are correct. If the problem persists,
run DSREPAIR at the server console on the NetWare server.
018-587
018-588
The same file name exists. Change the setting of the File Name Conflict feature
to any option other than [Do Not Save].
An error occurred during communication with the server. When the File Name
Conflict feature is set to an option other than [Do Not Save], the multi-page TIFF
format is not available.
018-589
018-590
018-591
An error occurred during communication with the server. When the File Name
Conflict feature is set to an option other than [Do Not Save], check if
NEXTNAME.DAT is correct.
The same file name exists on the server. Ensure the folder is not accessed from
other clients, and try again. Contact the Xerox Welcome Center if the problem
persists.
The number of suffixes attached to folder or file names exceeded the limit.
Change the names of existing folders or files, or move the folders or files into
another folder.
406
FaultCodes
Code
Description and Remedy
018-592
A LOCK directory could not be created. Manually delete the exiting lock
directory (*.LCK) from the save destination, and try again. Or, if the same folder
name exists in the save destination, specify another folder name.
018-593
018-596
018-701
The LOCK directory could not be deleted. Manually delete the exiting lock
directory (*.LCK) from the save destination, and try again.
An LDAP protocol error occurred. Try again. If the problem persists, contact the
Xerox Welcome Center.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 1 (operations error)
during the address book query. Check that the [LDAP Server/Directory Service]
settings in [Remote Authentication Server/Directory Service] are correct, and
check if the problem occurred on the server side.
018-702
018-703
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 2 (protocol error)
during the address book query. Review the LDAP server settings and repeat the
same operation.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 3 (time limit exceeded)
during the address book query. Review the search conditions and search root
entry, then repeat the same operation. Contact the network administrator if the
problem persists.
018-704
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 4 (size limit exceeded)
during the address book query. Review the search conditions and search root
entry, then repeat the same operation. Contact the network administrator if the
problem persists.
018-705
018-706
018-707
018-708
018-710
018-711
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 5 (compare false)
during the address book query. The compare operation returned false. Check
the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 6 (compare true)
during the address book query. The compare operation returned true, indicating
there is no problem.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 7 (authentication
method not supported) during the address book query. Change the
authentication method and review the authentication settings.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 8 (strong
authentication required) during the address book query. Check that there are no
errors in the authentication settings, and strengthen subsequent authentication.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 10 (referral) during the
address book query. There is nothing registered in the specified search range.
Check the authentication settings status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 11 (admin limit
exceeded) during the address book query. Check the server operating status.
407
15 Problem Solving
Code
Description and Remedy
018-712
018-713
018-714
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 12 (unavailable critical
extension) during the address book query. Check the server operating status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 13 (confidentiality
required) during the address book query. Check the server operating status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 14 (SASL bind in
progress) during the address book query. Wait a while, then repeat the same
operation. Contact the network administrator if the problem persists.
018-716
018-717
018-718
018-719
018-720
018-721
018-732
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 16 (no such attribute)
during the address book query. The specified attribute does not exist. Check the
LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 17 (undefined attribute
type) during the address book query. The attribute type specified is invalid.
Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 18 (inappropriate
matching) during the address book query. Filter type not supported for the
specified attribute. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 19 (constraint
violation) during the address book query. An attribute value specified violates
some constraint. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 20 (attribute or value
exists) during the address book query. An attribute type or value already exists.
Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 21 (invalid attribute
syntax) during the address book query. An invalid attribute syntax was specified.
Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 32 (no such object)
during the address book query. The specified e-mail address does not exist in
the directory. Review the input e-mail address and check the e-mail address is
registered on the LDAP server.
018-733
018-734
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 33 (alias problem)
during the address book query. The alias (name) in the directory points to a
nonexistent entry. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 34 (invalid DN syntax)
during the address book query. An invalid DN syntax was specified. Check the
user name and password. Check the LDAP server authentication settings and
other status.
408
FaultCodes
Code
Description and Remedy
018-735
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 35 (is leaf) during the
address book query. The object specified is a leaf node. Check the LDAP server
status.
018-736
018-748
018-749
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 36 (alias dereferencing
problem) during the address book query. The error occurred while dereferencing
an alias. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 48 (inappropriate
authentication) during the address book query. Inappropriate authentication was
specified. Check the LDAP server authentication settings.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 49 (invalid credentials)
during the address book query. Invalid credentials (user name or password)
were specified. Check the user name and password. Check the LDAP server
authentication settings.
018-750
018-751
018-752
018-753
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 50 (insufficient access
rights) during the address book query. User has insufficient access to perform
the operation. Check the LDAP server access rights.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 51 (busy) during the
address book query. The server is too busy. Wait a while, then repeat the same
operation. Contact the network administrator if the problem persists.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 52 (unavailable) during
the address book query. The server is unavailable. Wait a while, then repeat the
same operation. Contact the network administrator if the problem persists.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 53 (unwilling to
perform) during the address book query. The server is unwilling to perform the
operation. Wait a while, then repeat the same operation. Contact the network
administrator if the problem persists.
018-754
018-764
018-765
018-766
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 54 (loop detect) during
the address book query. A loop was detected (service-related problem). Check
the LDAP server service operating status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 64 (naming violation)
during the address book query. A naming violation occurred (update-related
problem). Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 65 (object class
violation) during the address book query. An object class violation occurred
(update-related problem). Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 66 (not allowed on
nonleaf) during the address book query. The operation is not allowed on a
nonleaf object (update-related problem). Check the LDAP server status.
409
15 Problem Solving
Code
Description and Remedy
018-767
018-768
018-769
018-770
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 67 (not allowed on
RDN) during the address book query. The operation is not allowed on an RDN
(update-related problem). Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 68 (entry already
exists) during the address book query. The entry already exists (update-related
problem). Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 69 (object class mods
prohibited) during the address book query. Object class modifications are
prohibited (update-related problem). Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 70 (search result too
large) during the address book query. Review the search conditions and search
root entry, then repeat the same operation. Contact the network administrator if
the problem persists.
018-771
018-780
018-781
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 71 (affects multiple
DSAs) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 80 (unknown error)
during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
machine could not connect to the server. Use the following methods:
• Check the network cables are connected.
• Check the target server’s operating status.
Check that the server name in the [LDAP Server/Directory Service] settings in
[Remote Authentication Server/Directory Service] is correct.
018-782
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 82 (program error or
SSL authentication error) during the address book query. Check the LDAP
server status.
018-783
018-784
018-785
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 83 (send message
encoding error) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 84 (receive message
decoding error) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 85 (search result
timeout) during the address book query. Review the search conditions and
search root entry, then repeat the same operation. Contact the network
administrator if the problem persists.
018-786
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 86 (unknown
authentication method specified) during the address book query. Check the
LDAP server status.
410
FaultCodes
Code
Description and Remedy
018-787
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 87 (invalid search filter
supplied) during the address book query. Review the search conditions. Contact
the network administrator if the problem persists.
018-788
018-789
018-790
018-791
018-792
018-793
018-794
018-795
018-796
018-797
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 88 (operation
cancelled) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 89 (parameter error)
during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 90 (memory allocation
error) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 91 (server connection
error) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 92 (unsupported
function) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 93 (result not returned)
during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 94 (result no longer
available) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 95 (result still
available) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 96 (client loop
detected) during the address book query. Check the LDAP server status.
An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 97 (maximum number
of reference hops exceeded) during the address book query. Check the LDAP
server status.
024-742
024-746
The number of print pages for the Booklet Creation job exceeded the number of
maximum pages. Reduce the print pages or disable the Booklet Creation
feature.
The selected option (i.e., paper size, paper tray, output tray, or double-sided
printing) is incompatible with the specified paper type. Check the print
parameters.
024-747
024-748
An invalid print parameter combination was set. Check the print parameters.
In Bates Stamping settings, the number of digits specified in [Number of Digits]
does not match the value specified in [Starting Number]. For details on these
settings, refer to the Annotation feature in the Copy chapter of the User Guide.
024-775
Refer to 024-742.
411
15 Problem Solving
Code
Description and Remedy
024-985
An error occurred in Tray 5 (Bypass). Check the document size, orientation and
paper type, and then try executing the same operation again.
026-700
A protocol which is not supported on the machine was received from the LDAP
server during the address book query. Try executing the same operation again.
Contact the Xerox Welcome Center if the problem persists.
026-701
The number of address book queries exceeded the handling capacity of the
machine. Wait a while, and perform the same operation again. If there was only
one address book query, the problem may be in the machine software. Contact
the Xerox Welcome Center.
026-702
027-400
The number of transactions from the LDAP server exceeded the handling
capacity of the machine. Wait a while and perform the same operation. Contact
the Xerox Welcome Center if the problem persists.
A communication error occurred. If another error message is displayed, clear
the problem first. If the control panel is being used by a user, wait until the user
operation is completed. If the machine is communicating with a remote device,
wait until the communication is completed.
If the problem persists even after you take the above actions, switch off the
machine, and then switch it on again. If the problem still persists, contact the
Xerox Welcome Center.
027-442
027-443
027-444
The auto stateless IPv6 address 1 of the machine is duplicated on the network.
Change the auto stateless IPv6 address 1 of the machine, or the address of the
other device.
The auto stateless IPv6 address 2 of the machine is duplicated on the network.
Change the auto stateless IPv6 address 2 of the machine, or the address of the
other device.
The auto stateless IPv6 address 3 of the machine is duplicated on the network.
Change the auto stateless IPv6 address 3 of the machine, or the address of the
other device.
027-445
027-446
027-447
The IPv6 address manually set for the machine is invalid. Correct the IPv6
address.
The IPv6 address manually set for the machine is duplicated on the network.
Change the IPv6 address of the machine, or the address of the other device.
The link-local IPv6 address of the machine is duplicated on the network.
Change the link-local address of the machine, or the address of the other
device.
027-452
027-500
The specified IP address already exists. Change the IP address.
Unable to resolve the name of the SMTP server when reply e-mail was
transmitted. Check using CentreWare Internet Services to see if the SMTP
server is set correctly.
027-501
027-502
027-503
Unable to resolve the name of the POP3 server when using the POP3 protocol.
Check using CentreWare Internet Services to see if the POP3 server is set
correctly.
Unable to log in to the POP3 server when using the POP3 protocol. Check using
CentreWare Internet Services to see if the user name and password used for
the POP3 server are set correctly.
An error occurred in the POP server. Try again. Contact the Xerox Welcome
Center if the problem persists.
412
FaultCodes
Code
Description and Remedy
027-504
An error occurred in the SMTP server. Try again. Contact the Xerox Welcome
Center if the problem persists.
027-513
The machine failed to transfer data via SMB using the Scan to PC service
because access to the SMB server was not permitted.
When the server is Macintosh, a folder with the same name as the specified file
may exist on the server.
Change the settings so that a file or a folder can be read and written at the save
location.
When the server is Macintosh, change the folder name on the server, or the file
name to be transferred.
027-514
The machine failed to transfer data via SMB using the Scan to PC service
because the machine could not resolve the host name or the server name of the
SMB server when accessing DNS.
Check the connection to DNS. Check if the SMB server name has been
registered on DNS.
027-515
027-516
During data transfer via SMB using the Scan to PC service, access to DNS
failed because the DNS server was not set correctly.
Set the DNS server address. Or, specify the destination SMB server address
using its IP address.
The machine failed to transfer data via SMB using the Scan to PC service
because the SMB server was not found.
Take one of the following actions, and try again:
• Check the following to see if the destination SMB server and the machine are
set up properly for network communication:
- Check if the network cables are plugged in securely.
- Check the TCP/IP settings.
- Check the communication status of port 137 (UDP), port 138 (UDP), and
port 139 (TCP).
• Check the following to see if the computer correctly works as an SMB server.
- Check if the file sharing service for Microsoft Network is activated.
- Check if [NetBIOS over TCP/IP] for TCP/IP is activated.
- Check if the file sharing service (using communication through port 137
(UDP), port 138 (UDP), and port 139 (TCP)) are authorized for the Firewall
settings.
• For communication that exceeds the subnet, check the WINS server settings,
and check if the server address can be resolved correctly.
• For Windows NT 4.0 Server/Workstation, use the following steps to see if the
NetBIOS interface device is activated on the destination SMB server:
1. Select [Start] > [Settings] > [Control Panel].
2. Display [Services], then select [Messenger].
3. Select [Startup] > [Auto] > [OK], then select [Close].
4. Select [Devices] in [Control Panel], then select [NetBIOS Interface].
5. Select [Startup] > [Auto] or [Manual] > [OK], then select [Close].
6. Reboot the computer.
027-518
The machine failed to transfer data via SMB using the Scan to PC service
because the specified password was incorrect.
When the server is Macintosh, the specified user may not have been registered
as a user who is permitted to use Windows Sharing.
Check the password for the shared folder.
When the server is Macintosh, specify a user who is permitted to use Windows
Sharing.
413
15 Problem Solving
Code
Description and Remedy
027-519
During data transfer via SMB using the Scan to PC service, an error occurred
because the save location or file name specified for the scanned image had one
of the following problems.
• The specified save location does not exist on the server.
• Illegal characters are used in the save location or the file name.
• Because the specified save location has the Distributed File System (DFS)
settings, it is linked to other shared folders.
Take one of the following actions:
• Check if the save location is correct.
• Check if the specified file name is available on the SMB server.
• Check the Distributed File System (DFS) settings. The DFS settings can be
checked using the following steps:
1. Select [Start] > [Programs] > [Administrative Tools] > [Distributed File
System].
2. Select the specified save location from the left side frame of the
[Distributed File System] window, and then check the target information
displayed on the right side frame of the window.
3. Specify the SMB server, shared name, and save location based on the
information you checked in step 2.
027-520
027-521
During data transfer via SMB using the Scan to PC service, the file name or
folder name could not be retrieved.
Check the access privilege to the SMB server.
During data transfer via SMB using the Scan to PC service, the suffix of the file
name or folder name exceeded the limit on the SMB server.
Change the file name or destination folder on the SMB server. Or, move or
delete the files from the destination folder.
027-522
During data transfer via SMB using the Scan to PC service, the scanned image
file could not be created on the SMB server due to one of the following reasons:
• The specified file name already exists on the server.
• The specified file name is already used.
• The specified file name already exists as a directory.
• Illegal characters are used in the file name.
Take one of the following actions:
• Check if the specified file name can be used in the save location.
• Check whether or not the specified file name has been used by another user.
• Check whether or not the specified file name has been used for another file or
folder.
027-523
027-524
During data transfer via SMB using the Scan to PC service, a lock folder could
not be created on the SMB server due to the following reason:
• The specified lock folder already exists.
Take one of the following actions:
• If any lock directory (.LCK) exists in the forwarding destination, manually
delete it, and then try again.
• Check if the same name is being used for another folder.
During data transfer via SMB using the Scan to PC service, a folder could not be
created on the SMB server because the same folder already exists.
Check if the specified name is being used for another file or folder on the SMB
server.
414
FaultCodes
Code
Description and Remedy
027-525
During data transfer via SMB using the Scan to PC service, a file could not be
deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The file is opened.
• The specified file name is being used as a directory.
Check whether or not the file is not being used by another user at the specified
save location.
027-526
027-527
During data transfer via SMB using the Scan to PC service, a lock folder could
not be deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The directory is not empty.
• The specified directory name does not exist.
If any lock directory (.LCK) exists in the forwarding destination, manually delete
it, and then try again.
During data transfer via SMB using the Scan to PC service, a folder could not be
deleted from the SMB server due to one of the following reasons:
• The file does not exist.
• The directory is not empty.
• The specified directory name does not exist.
Check whether or not the file is not being used by another user at the specified
save location.
027-528
027-529
During data transfer via SMB using the Scan to PC service, no space is
available at the save location on the SMB server.
Check if the save location has free space.
During data transfer via SMB using the Scan to PC service, an unexpected error
has occurred on the SMB server, or an unexpected internal error has occurred
on the machine.
Log in to the server from another computer using the same user name to see if a
file can be written into the same save location on the server. If the problem
persists, it may be an internal error. Contact the Xerox Welcome Center.
027-530
027-531
During data transfer via SMB using the Scan to PC service, a file could not be
saved because [Do Not Save] had been selected for [File Name Conflict].
Select any option other than [Do Not Save] for [File Name Conflict].
During data transfer via SMB using the Scan to PC service, an error occurred
because the filing policy was invalid.
When selecting [Rename New File] in [File Name Conflict], make sure that the
file format is not Multi-Page.
027-532
027-533
027-543
During data transfer via SMB using the Scan to PC service, an error occurred
when accessing to the NEXTNAME.DAT file.
If [Rename New File] has been selected for [File Name Conflict], check if the
NEXTNAME.DAT file is correct.
During data transfer via SMB using the Scan to PC service, an internal error
occurred.
Try executing the same operation. If the problem persists, contact the Xerox
Welcome Center.
The SMB server (NetBIOS) name is invalid.
Check if the name of the SMB server is correct.
415
15 Problem Solving
Code
Description and Remedy
027-547
An SMB protocol error occurred. Prohibited characters were detected in the
specified domain name. Check the domain name, and that the correct domain
name is set on the machine. Check the domain using the following procedure:
1. Select [System Settings] > [Connectivity & Network Setup] > [Remote
Authentication Server/Directory Service] > [SMB Server Settings] in System
Administration mode.
2. Select the corresponding SMB server and check the domain name.
027-548
027-549
027-564
An SMB protocol error occurred. Prohibited characters were detected in the
specified user name. Check the user name settings.
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
An SMB protocol error occurred. The SMB server could not be found. Check
that the authentication server and the machine can communicate across the
network. For example, check the following:
• Check the network cable connections.
• Check the TCP/IP settings.
• Check the port settings: port 137 (UDP), port 138 (UDP), port 139 (TCP).
027-565
027-566
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
An SMB protocol error occurred. SMB (TCP/IP) is not activated. Using
CentreWare Internet Services, open the [Port Status] page on the [Properties]
tab, and check that TCP/IP for SMB is enabled.
027-569
The SMB (TCP/IP) port is not enabled. Enable the port with CentreWare Internet
Services.
027-572
027-573
027-574
027-576
027-578
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
027-584
An SMB protocol error occurred. The SMB server is operating in share security
mode. The SMB server is probably set on the Windows 95, Windows 98, or
Windows ME OS. Set the SMB server on an OS other than Windows 95,
Windows 98, or Windows ME.
027-585
027-586
027-587
An SMB protocol error occurred. Access to the server is not allowed at this time.
Check the login allowed time.
An SMB protocol error occurred. The password has expired. Obtain a valid
password.
An SMB protocol error occurred. The password must be changed. Log in to the
server on Windows, and change the password.
027-588
027-589
An SMB protocol error occurred. The user account is invalid. Enable the user.
An SMB protocol error occurred. The user account is locked out. Cancel the
lockout.
027-590
027-591
An SMB protocol error occurred. The user account has expired. Obtain a valid
user account.
An SMB protocol error occurred. The user account is restricted. The blank
password is invalid. Set a password for the user account.
416
FaultCodes
Code
Description and Remedy
027-599
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
027-702
027-703
027-704
027-705
027-706
027-707
027-708
027-709
027-710
027-711
The certificate for addresses does not exist. Register the certificate with the
machine.
The certificate for addresses has expired. Register a valid certificate with the
machine.
The certificate for addresses is not trusted. Register a valid certificate with the
machine.
The certificate for addresses has been revoked. Register a valid certificate with
the machine.
The machine has no S/MIME certificate for the machine’s e-mail address.
Import an S/MIME certificate into the machine.
The S/MIME certificate for the machine’s e-mail address has expired. Import a
valid S/MIME certificate into the machine.
The S/MIME certificate for the machine’s e-mail address is not trusted. Import a
trusted S/MIME certificate into the machine.
The S/MIME certificate for the machine’s e-mail address has been revoked.
Import a valid S/MIME certificate into the machine.
The machine has no S/MIME certificate for the received e-mail. Ask the sender
to attach an S/MIME certificate to e-mail.
The S/MIME certificate for the sender was not retrieved from the received e-
mail. Import a sender’s S/MIME certificate into the machine, or ask the sender to
attach an S/MIME certificate to e-mail.
027-712
027-713
The S/MIME certificate for the received e-mail has expired or is not trusted. Ask
the sender to send e-mail with a valid certificate.
The reception of the e-mail was rejected, because the e-mail contents had been
altered during transmission. Notify the sender of the possibility of falsification,
and request the sender to resend the e-mail.
027-714
027-715
The reception of the e-mail was rejected, because the sender written in the
“From” field differs from the e-mail address registered with the signature. Notify
the sender of the possibility of impersonation, and ask the sender to resend the
e-mail.
The S/MIME certificate for the received e-mail has not been registered on the
machine or is not effective on the machine. Import the sender’s S/MIME
certificate into the machine, or if it has been imported, register the certificate on
the machine so that it becomes effective.
027-716
027-730
The reception of the e-mail was rejected, because the S/MIME certificate was
not trusted. Ask the sender to send e-mail with a trusted certificate.
The number of the document pages attached to the SMTP e-mail was more
than the maximum number of pages allowed for the Split Send feature. Reduce
the number of the document pages, and try again.
027-731
027-732
A Job Template server access limit error occurred. Wait until the NetWare job in
process is completed, and try again.
A Job Template server access error occurred. Check if the hard disk on the
server is working correctly and has sufficient free space, and try again.
417
15 Problem Solving
Code
Description and Remedy
027-733
A Job Template server SSL error occurred. Check if the SSL is enabled on the
server.
027-734
The job template certificate may have a problem. Check if your computer is
connected to the HTTP server via the HTTP protocol. Also check if a valid SSL
server certificate for the HTTP server is registered on the machine. If the device
certificate is not registered on the Job Template server, disable the SSL
certificate verification setting.
027-735
027-736
027-737
027-739
027-740
027-741
027-742
027-743
027-744
Data was to be transferred with SSL, but the SSL was disabled on the machine.
Enable the SSL, or use the HTTP protocol.
A server certificate verification error occurred. Enable the server certificate
verification setting on the machine.
An error occurred during reading of data from the job template server. Check the
access rights of the directory in which the job template is stored.
Unable to find the specified job template server. Check the path to the job
template server.
Unable to log in to the job template server. Verify that the correct user login
name, password and other information are entered.
Unable to connect to the job template server. Ask the network administrator to
check the network or server.
The job template could not be stored into memory due to insufficient disk space.
Delete unnecessary data from the disk.
The settings on the job template server are incorrect. Check the settings of the
job template server.
There is a problem in the domain name of the job template server. Check the
connection to the server. Also check if the domain name is registered on the
DNS server.
027-745
The address of the DNS server is not registered on the machine. Register the
address of the DNS server on the machine, or directly specify the job template
server with its IP address.
027-746
027-750
The protocol setting of the job template server is not correct. Set up the correct
port.
Fax forwarding or printing, or Internet Fax forwarding was attempted for a
scanned document. Fax forwarding and printing, and Internet Fax forwarding
cannot be performed for scanned documents.
027-751
027-752
An error occurred while a job flow sheet is being processed. Check the job flow
sheet.
The job flow sheet has a parameter that requires user input.
Take one of the following actions:
• Link the mailbox with a job flow sheet that does not require user input.
• Set the default value for the parameter on the job flow sheet.
027-753
027-754
The required port is not activated. Activate the port.
XPS or PDF Signature settings written in the job flow sheet are invalid. Check
the XPS or PDF Signature settings both on the machine settings and on the job
flow sheet. If the settings are not the same, change either of them.
418
FaultCodes
Code
Description and Remedy
027-772
An error occurred during communication with the server. Use only ASCII
characters for the host name in [Machine’s E-mail Address/Host Name]. For
problem persists, check if the server supports the HELO command.
027-773
027-774
A timeout error occurred. Wait for a while, and try again.
The e-mail address contains unsupported characters. Use only ASCII
characters for the address.
027-775
027-776
Too many addresses were specified. Reduce the number of addresses.
An error occurred during communication with the server. Use only ASCII
characters for the host name in [Machine’s E-mail Address/Host Name]. For
problem persists, check if the server supports the EHLO command.
027-777
027-778
The server does not support SMTP-AUTH. In [SMTP Server Settings], set [E-
mail Send Authentication] to [Off].
The server does not support SMTP-AUTH. Check the authentication types
supported on the server. The machine supports the following authentication
types: PLAIN (plain text), LOGIN (BASE64), and CRAM-MD5 (challenge-
response).
027-779
027-796
The SMTP authentication failed. Check the login name and password required
for authentication.
The e-mail without an attachment was discarded. The machine is configured to
print only e-mail attachments. To also have the machine print the body text and
header of e-mail, change the settings on [Properties] in CentreWare Internet
Services.
027-797
033-310
The output destination is not correct. Specify the correct destination, and resend
the e-mail.
If the machine is equipped with two or more lines, the Fax Billing feature cannot
be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing
feature, or to change the machine to the single-line configuration.
033-363
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-710
033-712
033-713
The document for polling has been deleted. Store the document again.
The memory is full. Delete unnecessary data.
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-716
033-717
033-718
033-719
The mailbox specified from the remote machine does not exist. Register the
mailbox on the machine.
The mailbox passcode specified on the remote machine is incorrect. Notify the
correct passcode.
There are no fax documents or no documents for polling in the mailbox specified
on the remote machine. If required, store documents in the mailbox.
The fax job was cancelled when the machine was switched off and on. Send the
document again.
419
15 Problem Solving
Code
Description and Remedy
033-721
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-722
The scan job was cancelled. The document is jammed inside the machine, or
the number of scanned pages has reached the limit value. If the problem is a
document jam, clear the jam first. Reload only the document pages that have
not been scanned, and press the <Start> button to continue the job.
033-724
Unable to receive the image data, because the data size that can be received
per a fax transmission exceeds its upper limit. Request the sender to divide the
document into smaller segments to send, or lower the resolution. If the problem
persists, check if memory is installed correctly. If the problem persists, contact
the Xerox Welcome Center.
033-725
033-726
033-727
033-728
The hard disk is full. Delete unnecessary data on the hard disk to increase the
available hard disk space.
The received document was printed single sided. The 2-sided printing feature is
not available for a mixed size document.
The orientation of the received pages could not be changed, because the data
size was too large. They were printed without rotation.
The Auto Print formatting of the received fax document was interrupted by a
manual print operation. No user action is required. The machine will
automatically resume the Auto Print job after the manual printing is done.
033-731
033-733
033-734
033-735
The Auto Print processing for the received fax document was interrupted by a
manual print operation. No user action is required.
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
Fax printing was suspended, because a job report was generated while the fax
print job was being prepared. No user action is required.
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-736
033-737
033-738
033-740
The transmission was cancelled, because the data size exceeded its upper limit.
A fax error occurred. Perform the same operation again.
Abnormal JBIG image data was received. No user action is required.
The print job for the received fax document was cancelled. No user action is
required.
033-741
033-742
A fax error occurred. Perform the same operation again. Contact the Xerox
Welcome Center if the problem persists.
033-743
033-744
033-745
033-746
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
033-747
033-749
The job was suspended. No user action is required.
The machine rectified a memory problem automatically for printout. No user
action is required.
033-750
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
420
FaultCodes
Code
Description and Remedy
033-751
Outputting an activity report was suspended, because the machine was in Sleep
mode. After the machine exits the Sleep mode, the machine will output the
report.
033-755
Unable to print the fax document due to a malfunction of the fax service. Take
one of the following actions:
• Switch off the machine, and then switch it on again.
• Make sure that the Fax Card is connected to the machine.
• Print an error history report to clear problems.
Contact the Xerox Welcome Center if the problem persists.
034-211
034-212
An error occurred in the fax controller. Contact the Xerox Welcome Center.
034-500
An incorrect telephone/fax number was dialed. Check the number, then perform
the same operation again.
034-501
The telephone cable may not be connected securely. Check the cable
connection, and resend the document. Refer to Machine Components in the
Product Overview chapter of the User Guide.
034-505
034-506
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
The remote copy function (to make multiple copies of a received document) may
not be supported on the destination machine. Check if the destination machine
supports the remote copy function.
034-507
Communication failed, because the specified password was not correct. Make
sure that the password and telephone number are correct. The destination
machine may be set not to release its ID number.
This error code is also displayed when a polling request is rejected.
034-508
034-509
034-510
A fax error occurred. If sending a fax, check the fax settings, fax number, and
other settings, then perform the same operation again. Contact the Xerox
Welcome Center if the problem persists.
034-511
An error occurred during relay broadcasting. Check that the relay station is
correctly registered with the speed dial code. Also, check the destination
numbers registered at the relay station.
034-512
An endless loop was detected in the remote relay broadcasting. Check that the
relay station is correctly registered with the speed dial code. Also, check the
destination numbers registered at the relay station.
034-513
034-514
Received an invalid command. This is a Xerox remote maintenance system
operational error. No user action is required.
Received an unsupported request. This is a Xerox remote maintenance system
operational error. No user action is required.
034-515
034-519
There is a problem on the remote machine. Check the remote machine status.
The number of broadcasting destinations exceeded the limit value. Wait until the
active and pending jobs are completed, or reduce the number of destinations,
and then try again.
034-520
034-521
The number of active and pending jobs exceeded the limit value. Wait until the
jobs are completed, and then try again.
An internal error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
421
15 Problem Solving
Code
Description and Remedy
034-522
034-523
034-527
034-528
034-529
There is no telephone line available for manual fax transmission. Wait until the
job in progress is completed, and try again.
The destination machine is too busy to accept your fax. Wait a while, and then
try again.
A dial control error occurred. Switch off the machine, and then switch it on
again. Contact the Xerox Welcome Center if the problem persists.
Manual fax transmission is not available while the machine is in dialing mode.
Wait a while, and then try again.
The received document cannot be printed using the paper loaded on the
machine. Try one of the following.
• Check that the proper size paper is loaded on the machine.
• Check that the trays are correctly installed and detected on the machine.
034-530
034-550
Operation timed out. Perform the operation within the specified time frame.
An error occurred during writing to the FaxCard-ROM. Contact the Xerox
Welcome Center.
034-700
034-701
034-702
The G3 DP (Dial Pulse) connection timed out. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
The software needs to be reset. Switch off the machine, and then switch it on
again. Contact the Xerox Welcome Center if the problem persists.
Communication failed due to an incorrect fax number. Check the number, and
try again. If a speed dial button was used, check the correct number is
registered with the button.
034-728
An invalid number was specified. Check the destination number, and try again.
Contact the Xerox Welcome Center if the problem persists.
034-730
034-731
Refer to 034-508.
034-734
An internal error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
034-796
034-797
The fax number is invalid. Check the number, and try again.
A communication parameter error occurred. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
034-798
034-799
035-550
035-700
035-701
A parameter error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
An error occurred during data write processing. Contact the Xerox Welcome
Center.
A fax error occurred. Perform the same operation again. Contact the Xerox
Welcome Center if the problem persists.
Unable to communicate due to an incorrect phone number. Check the phone
number, and perform the same operation again.
If DP (Dial Pulse) is used for G3, check that "∗" and "#" are not included in the
phone number.
035-702
035-703
The other party cancelled the transmission. Ask the other party to check their
machine status, and resend the document if necessary.
422
FaultCodes
Code
Description and Remedy
035-704
The specified feature (such as polling) is not supported by the remote machine.
Contact the other party to check the supported functions.
035-705
035-706
The destination machine may have a problem. Check the destination machine,
and try again.
035-707
No password or an invalid password was specified for the fax data. This code is
only to notify that the machine received such a document.
035-708
035-709
035-710
035-712
035-713
The destination machine may have a problem. Check the destination machine,
and try again.
035-714
035-715
Refer to 035-702.
Refer to 035-507.
035-716
035-717
035-718
035-719
A communication error occurred. Ask the sender to try again.
035-720
The destination machine could not receive the document you sent.
Check if:
• the destination machine has paper in paper trays.
• the destination machine has no paper jam.
• the destination machine has enough memory.
• the destination machine supports G3 reception.
When using remote broadcasting, check if the machine supports the feature.
When sending data directly to a remote mailbox, check if the passcode is
correct.
035-721
035-722
A communication error occurred. Ask the sender to try again.
035-723
035-724
A communication error occurred.
Fax transmission: Check the fax number. Check if the specified features are
supported on the destination machine.
Fax reception: Ask the sender to try again.
035-725
035-726
Refer to 034-511.
A communication error occurred.
Fax transmission: Check the fax number. Check if the specified features are
supported on the destination machine.
Fax reception: Ask the sender to try again.
035-727
035-728
035-729
A communication error occurred. Ask the sender to try again.
423
15 Problem Solving
Code
Description and Remedy
A communication error occurred.
Fax transmission: Check the fax number. Check if the specified features are
supported on the destination machine.
035-730
035-731
035-732
035-733
035-734
035-735
035-736
035-737
035-738
035-739
035-740
035-741
035-742
Fax reception: Ask the sender to try again.
035-743
035-744
035-745
Communication failed. The fax number is not correct, or the specified features
are not supported on the destination machine. Enter the correct fax number, and
check the features supported on the destination machine.
035-746
The fax network did not respond. Check the following, and send the document
again.
• Is the telephone line correctly connected to the machine?
• The other party may not be connected to the fax network, or there may be
some problem with the network.
When you are connected to a fax network that requires an access code, enter
two pauses after the access code, and then dial the fax number.
035-747
035-748
Transmission was stopped, because the <Stop> button was pressed while the
machine was dialing or sending data. No user action is required.
035-749
The machine dialed the fax number the specified number of time, but the
destination machine did not answer. Check the telephone line connection to the
destination machine.
035-750
Transmission was cancelled, because the machine was switched off or the
<RESET> button was pressed while the machine was dialing or sending data.
Switch the machine on again and resend the document. Contact the Xerox
Welcome Center if the problem persists.
035-751
035-752
Transmission was cancelled, because the <Stop> button was pressed while the
machine was dialing or sending data. No user action is required.
035-762
Refer to 034-508.
036-500
to
A fax error occurred. Check the fax settings and the fax number, and then try
again. Contact the Xerox Welcome Center if the problem persists.
036-542
036-700
to
036-777
036-778
036-779
Communication was interrupted on the destination machine. Ask the sender to
try again.
036-780
036-781
036-782
036-783
036-784
036-785
A fax error occurred. Check the fax settings and the fax number, and then try
again. Contact the Xerox Welcome Center if the problem persists.
036-786
036-787
Refer to 034-507.
424
FaultCodes
Code
Description and Remedy
036-788
036-789
The polling feature was to be used, but the target machine did not store the
documents to be polled. Check the target machine, and try again.
036-790
036-791
Communication failed due to an invalid request. Check the procedure in the
User Guide and perform the operation again.
036-792
036-793
Refer to 034-508.
036-795
The remote copy function (to make multiple copies of a received document) is
not supported on the destination machine. Check if the remote copy function is
supported on the destination machine.
036-796
The general fax mode was used, because the remote copy function (to make
multiple copies of a received fax document) was not supported on the
destination machine.
036-797
036-798
036-799
Refer to 034-508.
041-210
041-211
An error occurred in the tray module. Switch off the machine, and then switch it
on again. Contact the Xerox Welcome Center if the problem persists.
047-211
A hardware problem occurred in the paper output assembly. Switch off the
machine, and then switch it on again. Contact the Xerox Welcome Center if the
problem persists.
047-212
An error occurred in the Offset Stacking Module. Switch off the machine, and
then switch it on again. Contact the Xerox Welcome Center if the problem
persists.
047-213
047-214
047-215
An error occurred in the Finisher. Switch off the machine, and then switch it on
again. Contact the Xerox Welcome Center if the problem persists.
An error occurred in the Duplex Module. Switch off the machine, and then switch
it on again. Contact the Xerox Welcome Center if the problem persists.
A communication error occurred between the main unit and the Exit Module.
Switch off the machine, and then switch it on again. Contact the Xerox Welcome
Center if the problem persists.
047-216
047-217
An error occurred in the Finisher. Switch off the machine, and then switch it on
again. Contact the Xerox Welcome Center if the problem persists.
A communication error occurred between the main unit and the High Capacity
Feeder. Switch off the machine, and then switch it on again. Contact the Xerox
Welcome Center if the problem persists.
047-218
A communication error occurred between the main unit, and the Two Tray
Module or the High Capacity Tandem Tray. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
062-210
062-211
062-277
The document feeder malfunctioned. Contact the Xerox Welcome Center.
An error occurred in the document feeder. Contact the Xerox Welcome Center.
A communication error occurred between the scanner and the feeder. Contact
the Xerox Welcome Center.
062-394
Data could not be written in memory space. Switch off the machine, and then
switch it on again.
425
15 Problem Solving
Code
Description and Remedy
062-790
The scanned document is copy-prohibited. Refer to Illegal Copies in the Before
Using the Machine chapter in the User Guide, to verify the types of documents
that can be copied.
071-210
071-211
An error occurred when Tray 1 was used. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
072-210
072-211
An error occurred when Tray 2 was used. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
073-210
073-211
An error occurred when Tray 3 was used. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
074-210
074-211
An error occurred when Tray 4 was used. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
077-211
077-215
078-210
078-211
078-212
An error occurred with the Two Tray Module or the High Capacity Tandem Tray.
Switch off the machine, and then switch it on again. Contact the Xerox Welcome
Center if the problem persists.
An error occurred when the Two Tray Module was used. Switch off the machine,
and then switch it on again. Contact the Xerox Welcome Center if the problem
persists.
An error occurred when Tray 1 of the High Capacity Tandem Tray was used.
Switch off the machine, and then switch it on again. Contact the Xerox Welcome
Center if the problem persists.
An error occurred when Tray 2 of the High Capacity Tandem Tray was used.
Switch off the machine, and then switch it on again. Contact the Xerox Welcome
Center if the problem persists.
An error occurred in the High Capacity Feeder. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
078-213
078-214
Tray 5 (Bypass) malfunctioned. Switch off the machine, and then switch it on
again. If the problem persists, contact the Xerox Welcome Center.
078-250
081-799
112-700
An error occurred in the High Capacity Feeder. Switch off the machine, and then
switch it on again. Contact the Xerox Welcome Center if the problem persists.
The e-mail to fax job was cancelled. The fax destination may be incorrect.
Check the number, and try again.
The hole punch waste container is full. Empty the container.
For information on how to empty the hole punch waste container, refer to
116-220
116-392
116-701
The machine failed to move onto the Download mode. Contact the Xerox
Welcome Center.
The Printer or PostScript kit is attached to an improper slot on the controller
board. Attach the Printer or PostScript kit to the correct slot.
Unable to print double-sided due to insufficient memory. Check if memory is
installed correctly. If the problem persists, contact the Xerox Welcome Center.
116-702
116-703
Data was printed using a substitute font. Check the print data.
An error occurred during PostScript processing. Check the print data, or disable
bi-directional communication on the print driver.
116-713
The data was divided because the hard disk ran out of space. Delete
unnecessary data from the hard disk.
426
FaultCodes
Code
Description and Remedy
116-720
A print error occurred due to insufficient memory. Close unused ports or delete
unnecessary data.
116-740
116-749
116-752
A print error occurred. A parameter value is greater than the limit value. Check
the print settings.
The print job was stopped, because the specified font was not found. Install the
font, or enable the font substitution setting in the print driver.
The description in the PDF print job ticket has a problem. Repeat the same
procedure. Contact the Xerox Welcome Center if the problem persists.
116-771
116-772
116-773
116-774
116-775
116-776
116-777
116-778
The parameter values were corrected, because the machine encountered a
problem when printing the data. If the received image is incomplete or
damaged, ask the sender to check the image and to resend the data. When
Internet Fax forwarding is enabled, check with the recipient if the image has no
problem.
116-780
The document attached to the received e-mail has a problem. Check the
attached document.
116-790
• If the machine did not staple any print sets, check that the specified stapling
position is appropriate, and then try again.
• If a user stops a confidential Fax or Internet Fax print job while the machine is
printing the data of the job, the machine will not staple the first print set.
Manually staple the first set in that case.
123-400
The machine has detected a software-related problem. Switch off the machine,
and then switch it on again. Contact the Xerox Welcome Center if the problem
persists.
124-328
124-701
A punch unit was not found. Specify a punch unit following the screen
instructions.
Due to a malfunction in the specified tray (left side tray), the output destination
was changed to the center tray. Contact the Xerox Welcome Center. The other
trays are available.
124-702
Due to a malfunction in the specified tray (finisher tray), the output destination
was changed to the center tray. Contact the Xerox Welcome Center. The other
trays are available.
124-705
124-706
124-708
124-709
The punch setting was cancelled.
Check the punch position, and try again.
The folding setting was cancelled.
Check the folding setting, and try again.
The output destination was changed to the center tray. Check if the specified
size paper is loaded in a paper tray.
The document exceeded the maximum number of pages that can be stapled.
Reduce the number of pages, or cancel the stapling setting, then try printing
again.
427
15 Problem Solving
Code
Description and Remedy
133-210
133-211
133-212
133-213
133-214
133-215
133-216
133-217
133-218
133-219
133-220
133-221
133-222
133-223
133-224
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
133-226
The specified country code is not supported. Contact the Xerox Welcome
Center.
133-280
133-281
133-282
133-283
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
133-700
The staple/punch settings were cancelled. Specify appropriate staple/punch
positions.
133-710
The received fax data was printed using Tray 5 (Bypass), as the selected tray
was not available for fax printing.
134-210
134-211
A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
Screen Messages
Along with fault codes, the following messages are displayed on the touch screen on
some occasions.
Message
A fault has occurred.
Switch off the machine. Ensure that the
screen disappears before switching it on.
If the problem persists, call for service.
Description and Remedy
A fault has occurred. Switch off the machine
and wait until the touch screen is completely
off, and then restart the machine. If the
problem persists, write down the fault code
(xxx-yyy) displayed on the screen. Switch off
the machine and contact the Xerox Welcome
Center.
A fault has occurred. The machine has
rebooted. If the problem persists, call for
service.
The machine was restarted due to a fault.
Resume normal operations. If the problem
persists, contact the Xerox Welcome Center.
Processing has been cancelled due to an
error.
The machine operation has stopped due to a
fault. Restart the job.
See User Guide for information on fault code.
428
Xerox Welcome Center
Xerox Welcome Center
If you need any additional help on using your machine, you can:
1) Refer to the User Guide or this System Administration Guide.
2) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome
Please have your serial number at hand when contacting Xerox.
The Welcome Center will want to know the following information: the nature of the
problem, the serial number of the machine, the fault code (if any), as well as the name
and location of your company. Follow the steps below to look up the serial number of
the machine.
1. Press the <Machine Status>
button on the control panel.
Press the <Features> or <All
Services> button at any time to
exit.
<Machine Status> button
2. On the [Machine Information]
screen, select [General
Information].
3. The serial number will be
displayed.
NOTE: The serial number is also found on the metal plate on the left side of the
429
15 Problem Solving
430
16 Appendix
This chapter describes the machine specifications, emulation parameters supported on
the machine, how to upgrade the machine software, and how to configure Xerox
Extensible Interface Platform.
Specifications
Use the specifications listed below to identify the capabilities of the machine. The
machine adheres to strict specifications, approvals and certifications. These
specifications are designed to provide for the safety of users and to ensure that the
machine operates in a fully functional state. Note that improvements in specifications
and the appearance of the product may be made without prior notice.
For more information on the specifications, contact your Xerox Representative.
Machine Specifications
Machine Size (Standard Configuration)
With the Document Feeder and Tray 5 (Bypass):
(W × D × H) 640 × 650 × 832 mm (25.2 x 25.7 x 32.8 inches).
With the Document Glass Cover and Tray 5 (Bypass):
(W × D × H) 640 × 652 × 751 mm (25.2 x 25.7 x 29.6 inches).
Space Requirements
(W × D) 1,340 × 1,185 mm (52.8 × 46.7 inches)
With the Office Finisher LX: (W × D) 2,140 × 1,187 mm (84.3 × 46.7 inches)
NOTE: For installations in a walkway, add an additional 610 mm (24.0 inches).
Machine Weight
WorkCentre with the Document Glass Cover: 64.0 kg (140.8 lb)*
* Including the interface cable, the Duplex unit, and the Exit 2 unit (model-A)
Copier Speed
From Tray 1 / 1 sided:
WorkCentre 5222
A4/8.5 x 11" LEF: 23 cpm (cycles per minute) (1 sided)
A4/8.5 x 11" LEF: 23 cpm (cycles per minute) (2 sided)
A3/11 × 17” SEF: 13 cpm (cycles per minute) (1 sided)
A3/11 × 17” SEF: 8 cpm (cycles per minute) (2 sided)
431
16 Appendix
WorkCentre 5225/5225A
A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided)
A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided)
A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided)
A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided)
WorkCentre 5230/5230A
A4/8.5 x 11" LEF: 30 cpm (cycles per minute) (1 sided)
A4/8.5 x 11" LEF: 30 cpm (cycles per minute) (2 sided)
A3/11 × 17” SEF: 16 cpm (cycles per minute) (1 sided)
A3/11 × 17” SEF: 11 cpm (cycles per minute) (2 sided)
First Copy Out Time
From Tray 1/A4 or 8.5 x 11" LEF: 4.3 seconds or less
Warm-up Time
Cold Start: Within 26 seconds (varies with machine configuration)
Document Glass
Capacity: A document within 30 mm of thickness can be copied with the document
glass cover / feeder closed.
Document Sizes: (Standard size) A5 LEF to A3 SEF (5.5 x 8.5 to 11 x 17 SEF)
(Custom size) width: Up to 297 mm (0.6 to 11.7”) / length: Up to
432 mm (0.6 to 17.0”).
Auto Size Sensing: Yes
NOTE: The standard sizes of documents that can be detected vary depending on the
paper size table specified by the System Administrator. For information on setting the
Document Feeder
2
Capacity:75 sheets of 50 to 80 g/m
Document Sizes:
Maximum document size:
297 mm (W) x 432 mm (11.7 x 17.0”)
Minimum document size:
139.7 mm (W) x 210 mm (5.5 x 8.3”)
Long Document Scan feature for Fax mode:
297 mm (W) × 600 mm (11.7 × 23.6”)
NOTE: The Long Document Scan feature is not available in the double-sided mode.
When using this feature to scan long documents which exceed 432 mm (17.0 inches),
the operator must feed the document one sheet at a time. The paper weight should be
2
between 60 and 90 g/m .
2
2
Document Weight: 38 to 128 g/m (50 to 128 g/m in double-sided mode)
Mixed Sizes: Yes - If so specified on the machine and the lead edges of documents
have the same dimension.
Auto Size Sensing: Yes
432
Specifications
NOTE: The standard sizes of documents that can be detected vary depending on the
paper size table specified by the System Administrator. For information on setting the
Paper Supply
NOTE: The standard sizes of documents that can be detected vary depending on the
paper size table specified by the System Administrator. For information on setting the
Tray 1, Tray 2, and Trays 3 & 4 (Two Tray Module)
2
Capacity: 500 sheets of 80 g/m (20 lb bond) paper per tray
NOTE: The paper stack must not exceed 54 mm (2.1 inches) in height.
Paper Weights:
2
60 to 105 g/m for Tray 1
2
60 to 215 g/m for Tray 2, Trays 3 & 4, (Two Tray Module)
Paper Sizes: For width: 139.7 to 297.0 mm (5.5 to 11.8”) / For length: 182.0 to 431.8
mm (7.2 to 17.2”)
Auto Size Sensing: Yes
Tray 5 (Bypass)
Capacity: Approx. 100 sheets*
*: Standard paper 4200 3R2047 20lb
NOTE: The paper stack must not exceed 10 mm (0.4 inch) in height.
2
Paper Weight: 60 to 215 g/m
Paper Sizes: For width: 88.9 to 297.0 mm (3.6 to 11.8”) / For length: 98.4 to 431.8 mm
(3.9 to 17.2”)
Auto Size Sensing: Yes
Trays 3 & 4 (High Capacity Tandem Tray)
Capacity: Approximately 2,000 sheets (800/1,200 sheets)
Paper Sizes: A4 LEF, 7.25 x 10.5” LEF, 8.5 x 11” LEF
2
Paper Weight: 60 to 215 g/m
Tray 6 (High Capacity Feeder)
Capacity: Approximately 2,000 sheets
Paper Sizes: A4 LEF, 7.25 x 10.5” LEF, 8.5 x 11” LEF
2
Paper Weight: 60 to 215 g/m
Double-sided Module
Paper Sizes: For width: 148.7 to 241.0 mm (5.9 to 9.6”) / For length: 98.4 to 162.0 mm
(3.9 to 6.4”)
2
Paper Weight: 60-105 g/m
433
16 Appendix
Envelope Tray
Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF,
DL Envelope LEF, C5 Envelope LEF
Stackability (Height): 43 mm or less
Auto Size Sensing: No
Paper Output
Center Tray
Capacity:
2
Without Finisher: 500 sheets of 80 g/m (20 lb bond) paper
2
With the Office Finisher LX: 250 sheets of 80 g/m (20 lb bond) paper
Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF,
B5 LEF, B4 SEF, 5.5 x 8.5” SEF, 5.5 x 8.5” LEF, 7.25 x 10.5” SEF, 7.25 x 10.5” LEF,
8.5 x 11” SEF, 8.5 x 11” LEF, 8.5 x 13” SEF, 8.5 x 14” SEF, 11 x 17” SEF, 16K (Taiwan)
SEF, 16K (Taiwan) LEF, 8K (Taiwan) SEF, 16K (China) SEF, 16K (China) LEF, 8K
(China) SEF, Postcard LEF, European 3 (Chouyoukei 3) Envelope LEF, Commercial
10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C4 Envelope SEF, C5
Envelope LEF
Left Side Tray
2
Capacity: 100 sheets of 80 g/m (20 lb bond) paper
Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF,
B5 LEF, B4 SEF, 5.5 x 8.5” SEF, 5.5 x 8.5” LEF, 7.25 x 10.5” SEF, 7.25 x 10.5” LEF,
8.5 x 11” SEF, 8.5 x 11” LEF, 8.5 x 13” SEF, 8.5 x 14” SEF, 11 x 17” SEF, 16K (Taiwan)
SEF, 16K (Taiwan) LEF, 8K (Taiwan) SEF, 16K (China) SEF, 16K (China) LEF, 8K
(China) SEF, Postcard LEF, European 3 (Chouyoukei 3) Envelope LEF, Commercial
10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C4 Envelope SEF, C5
Envelope LEF
Integrated Office Finisher
Capacity: 500 sheets of A4 LEF, 8.5 x 11” LEF
250 sheets of A4 SEF, 8.5 x 11” SEF, B5 SEF, B4 SEF
200 sheets of A3 SEF, 11 x 17” SEF
NOTE: When selecting the Mixed Sized Originals feature to output the different size
documents, the maximum capability is 250 sheets.
Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF,
B5 LEF, B4 SEF, 5.5 x 8.5” SEF, 5.5 x 8.5” LEF, 7.25 x 10.5” SEF, 7.25 x 10.5” LEF,
8.5 x 11” SEF, 8.5 x 11” LEF, 8.5 x 13” SEF, 8.5 x 14” SEF, 11 x 17” SEF, 16K (Taiwan)
SEF, 16K (Taiwan) LEF, 8K (Taiwan) SEF, 16K (China) SEF, 16K (China) LEF, 8K
(China) SEF, Postcard LEF, European 3 (Chouyoukei 3) Envelope LEF, Commercial
10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C4 Envelope SEF, C5
Envelope LEF
2
Paper Weight: 60 to 215 g/m
2
Set Size: 50 sheets of 90 g/m or less paper (24 lb bond)
2
Staples: 5,000 or more per cartridge. Staples up to 50 sheets of 90 g/m or lighter
paper.
434
Specifications
Office Finisher LX
Capacity:
Center Tray (Exit 2): 200 sheets
Finisher Tray (without Booklet Maker):
For paper of more than 216.0 mm in length:
When not stapled: 1000 sheets
When stapled: 75 sets or 750 sheets
For paper of 216.0 or less in length:
When not stapled: 2000 sheets
When stapled:
100 sets or 1000 sheets (1 staple), 75 sets or 750 sheets (2 staples)
Finisher Tray (with Booklet Maker):
For paper of more than 216.0 mm in length:
When not stapled: 1000 sheets
When stapled:
75 sets (1 staple/2 staples), 50 sets (center staple), or 750 sheets
For paper of 216.0 or less in length:
When not stapled: 2000 sheets
When stapled:
100 sets or 1000 sheets (1 staple), 75 sets or 750 sheets (2 staples)
Paper Sizes: A4 SEF, A4 LEF, A3 SEF, B5 LEF, B4 SEF, 7.25 x 10.5” LEF, 8.5 x 11”
SEF, 8.5 x 11” LEF, 8.5 x 13” SEF, 8.5 x 14” SEF, 11 x 17” SEF, 16K (Taiwan) LEF,
8K (Taiwan) SEF, 16K (China) LEF, 8K (China) SEF
Staples: 5,000 or more per cartridge
Booklet Staples: 2,000 or more per cartridge
2
Staples up to 50 sheets of 90 g/m or lighter paper
Punched holes: 2 & 3 holes, 2 & 4 holes, or 4 holes
Electrical Specifications
Frequency
50/60 Hz +/-3 Hz
Electrical Voltage
110-127 VAC & 220-240 VAC
Power Consumption
Maximum average - 1.3 KVA (@110 V AC), 1.524 KVA (@127 VAC), 1.76 KVA (@220
VAC), 1.92 KVA (@240 VAC)
435
16 Appendix
Specifications for the Fax Service
Fax Transmission Speed
Automatic fallback: 33.6 Kbps
Page Transmission Time - ITU No. 1 document
33.6 Kbps (standard): less than 4* seconds (*: reference data)
Telephone Line Type
Standard public analogue switched telephone line or equivalent
Compatibility
Super G3, ECM, G3
Resolution Capability
Standard:
Fine:
200 × 100 dpi (8 × 3.85 lines/mm)
200 × 200 dpi (8 × 7.7 lines/mm)
400 × 400 dpi (16 × 15.4 lines/mm)
600 × 600 dpi
Superfine:
Superfine:
Resolution Conversion
Available for sending and receiving; smooth on receiving
Image Compression
JBIG, MH, MR, MMR
Long Page Scan Feature
600 mm (23.6 inches) maximum length
NOTE: This feature is only available when the document feeder is used.
NOTE: This feature is not available in double-sided mode.
NOTE: When using this feature to scan long documents which exceed 432 mm (17.0
inches), the operator must feed the document one sheet at a time. The paper weight
2
should be between 60 and 90 g/m .
Connection Approvals
EU/EEA: certified to TBR21
USA: approved to FCC Pt 68
Canada: approved to DOC CS-03
Other countries: certified to national PTT standards
436
EmulationParameters
Emulation Parameters
The emulation parameters for PCL and PDF direct printing can be changed as
necessary.
PCL Emulation
Item
No.
Parameter
Value
201
0: Auto (Default)
1: Tray 1
Paper Tray
2: Tray 2
3: Tray 3
4: Tray 4
5: Tray 5 (Bypass)
6: Tray 6 (HCF)
Selects the paper tray. When [Auto] is selected, the machine automatically
selects the tray that contains the paper whose size is specified on the
[Paper Supply] screen.
202
3: A3
Auto Size
4: A4 (Default*)
5: A5
14: B4
15: B5
21: 8.5 × 14”
22: 8.5 × 13”
23: 8.5 × 11” (Default*)
24: 11 × 17”
25: Custom
Sets the default paper size when the machine is set to select the paper
size automatically. Only available when [Paper Tray] is set to [Auto].
* The default value will be either [4] or [23] depending on the region.
203
3: A3
Bypass Size
4: A4 (Default*)
5: A5
14: B4
15: B5
21: 8.5 × 14”
22: 8.5 × 13”
23: 8.5 × 11” (Default*)
24: 11 × 17”
25: Custom
Sets the paper size for the Tray 5 (Bypass). Only available when [Paper
Tray] is set to [Tray 5].
* The default value will be either [4] or [23] depending on the region.
205
0: Portrait (Default)
1: Landscape
Orientation
Sets the document orientation.
437
16 Appendix
Item
No.
Parameter
Value
206
0: Off (Default)
1: On
2 Sided Print
Sets whether to enable double-sided printing.
207
0: CG Times
1: CG Times Italic
2: CG Times Bold
41: Times New Bold
42: Times New Bold Italic
43: Symbol
Default Font
3: CG Times Bold Italic
4: Univers Medium
5: Univers Medium Italic
6: Univers Bold
44: Wingdings
45: Line Printer
46: Times Roman
47: Times Italic
7: Univers Bold Italic
8: Univers Medium Condensed
9: Univers Medium Condensed
Italic
10: Univers Bold Condensed
11: Univers Bold Condensed Italic
12: Antique Olive
48: Times Bold
49: Times Bold Italic
50: Helvetica
51: Helvetica Oblique
52: Helvetica Bold
53: Helvetica Bold Oblique
54: CourierPS
13: Antique Olive Italic
14: Antique Olive Bold
15: CG Omega
55: CourierPS Oblique
56: CourierPS Bold
57: CourierPS Bold Oblique
58: SymbolPS
59: Palatino Roman
60: Palatino Italic
16: CG Omega Italic
17: CG Omega Bold
18: CG Omega Bold Italic
19: Garamond Antiqua
20: Garamond Kursiv
21: Garamond Halbfett
22: Garamond Kursiv Halbfett
23: Courier (Default)
24: Courier Italic
25: Courier Bold
26: Courier Bold Italic
27: Letter Gothic
28: Letter Gothic Italic
29: Letter Gothic Bold
30: Albertus Medium
31: Albertus Extra Bold
32: Clarendon Condensed
33: Coronet
61: Palatino Bold
62: Palatino Bold Italic
63: ITC Bookman Light
64: ITC Bookman Light Italic
65: ITC Bookman Demi
66: ITC Bookman Demi Italic
67: Helvetica Narrow
68: Helvetica Narrow Oblique
69: Helvetica Narrow Bold
70: Helvetica Narrow Bold Oblique
71: New Century Schoolbook
Roman
72: New Century Schoolbook Italic
73: New Century Schoolbook Bold
74: New Century Schoolbook Bold
Italic
34: Marigold
35: Arial
36: Arial Italic
37: Arial Bold
38: Arial Bold Italic
39: Times New
75: ITC Avant Garde Book
76: ITC Avant Garde Book Oblique
77: ITC Avant Garde Demi
78: ITC Avant Garde Demi Oblique
79: ITC Zapf Chancery Medium
Italic
40: Times New Italic
80: ITC Zapf Dingbats
438
EmulationParameters
Item
No.
Parameter
Value
208
0: Roman 8 (Default)
1: ISO 8859-1 Latin 1
2: ISO 8859-2 Latin 2
3: ISO 8859-9 Latin 5
4: ISO 8859-10 Latin 6
5: PC-8
6: PC-8 DN
7: PC-775
8: PC-850
9: PC-852
10: PC-1004 (OS/2)
11: PC Turkish
12: Windows 3.1 Latin 1
13: Windows 3.1 Latin 2
14: Windows 3.1 Latin 5
15: DeskTop
18: Microsoft Publishing
19: Math 8
20: PS Math
21: Pi Font
Symbol Set
22: Legal
23: ISO 4 United Kingdom
24: ISO 6 ASCII
25: ISO 11 Swedish:names
26: ISO 15 Italian
27: ISO 17 Spanish
28: ISO 21 German
29: ISO 60 Norwegian v1
30: ISO 69 French
31: Windows 3.0 Latin 1
32: Windows Baltic
33: Symbol
16: PS Text
34: Wingdings
17: MC Text
35: UCS-2
209
210
211
400-5000 (Default: 1200): Specifies the point size of a font in increments
of 25. The value of 100 represents 1 point.
Font Size
Font Pitch
Form Line
600-2400 (Default: 1000): Specifies the pitch size of a font. The value of
100 represents the pitch size of 1.
5-128 (Default: 64 or 60*): Specify the number of lines on a page.
* The default value will be [64] if the default value of the item 202/203 is
[4], or [60] if the value for 202/203 is [23].
212
213
1-999 (Default: 1): Specify the number of print sets.
No. of Sets
0: Off
1: On (Default)
Image
Enhance
Sets whether to enable the enhanced image mode.
214
215
217
218
219
0: Off (Default)
1: On
Hex Dump
Draft Mode
Binding
Sets whether to enable a hex dump.
0: Off (Default)
1: On
Sets whether to enable the draft mode.
0: LEF (Default)
1: SEF
Specifies which edge of paper is to be bound.
0: Off (Default)
Line
Termination
1: Add-LF (Appends an LF to CR)
2: Add-CR (Appends a CR to LF and FF)
3: CR-XX (Appends a CR to LF and FF, and LF to CR)
Item No. 219: 984 to 4318 (Default: 2100)
Default
Custom Paper
Size
(Length) Item No. 220: 890 to 2970 (Default: 2970)
220
(Width)
(Unit: 1/10 mm)
439
16 Appendix
PDF Direct Printing
Parameter
Item No.
Value
401
402
1-999 (Default: 1): Specify the number of print sets.
Print Sets
0: Off (Default)
1: LEF Binding
2: SEF Binding
2 Sided Print
Specifies which edge of paper is to be bound for double-sided
printing.
403
0: Standard (Default)
1: Fast
Print Mode
2: High Quality
Selects the print mode.
404
405
0: Off (Default)
1: On
Sort
Sets whether to enable sorting.
0: Auto Reduce/Enlarge (Default)
1: Booklet
Layout
2: Two-up
3: Four-up
4: 100% (actual size)
Specifies layout options. “0” (Auto Reduce/Enlarge) prints with
magnification to fit the paper size selection. “1” (Booklet) performs
duplex printing. “2” (Two-up) and “3” (Four-up) print two and four
pages on a single sheet of paper, respectively.
406
408
-
0: Auto
1: A4 or Letter (Default)
Paper Size
Decomposer
Password
Sets the paper size.
0: PDF Bridge (Default)
1: PS
Selects the decomposer.
Enter a password up to 32 characters.
Machine Software Upgrade
To upgrade the software, you must first obtain the upgrade software and then install it.
Prepare for the Upgrade
It is important to obtain the correct upgrade file for your machine. Determine the
software version you are currently running, as follows:
1. Open your web browser and enter http:// and the TCP/IP address of the machine
in the [Address] or [Location] field. Click [Enter].
2. Click the [Properties] tab.
3. Click the [General Setup] folder.
440
Xerox Extensible Interface Platform (XEIP)
4. Click [Configuration].
5. Scroll down to [Software] to see your system software version. Write down the
version number. Note whether the Controller ROM is listed as Controller ROM or
Controller + PS ROM. This will determine which file to download from Xerox.com.
6. Download the software file:
a) Obtain the new software upgrade file (Controller ROM or Controller + PS ROM)
for your machine from the www.xerox.com web site, or from your Xerox
Customer Support Representative.
b) Download the upgrade file to a local or network drive. You will be able to delete
the file after the upgrade procedure.
c) Extract the .bin file from the .zip archive.
At Your Workstation
1. Verify that the machine is switched on and running, and is not in Energy Saver
mode.
2. Open your web browser and enter the TCP/IP address of the machine in the
[Address] or [Location] field, and then press [Enter].
3. Click the [Properties] tab.
4. Click the [Services] folder.
5. Click the [Machine Software] folder.
6. In the [Machine Software] folder:
a) Click [Upgrades]. Place a check mark in the [Enabled] check box, and then click
[Apply].
b) Click [Manual Upgrade]. Click [Browse] and move through your file system to the
new software. Click [Install Software] to install the software.
NOTE: The [Manual Upgrade] link provides the ability to upgrade software manually,
after enabling with the [Upgrades] link.
Xerox Extensible Interface Platform (XEIP)
Xerox Extensible Interface Platform enables independent software vendors and
partners to develop customized programs to access directly from the machine. Users
can enter their user ID at the machine and access a set of features and options
designed specifically for their business needs.
For example, a hospital could customize the machine to help better manage patient
forms. By selecting [Custom Services] on the All Services screen and then selecting a
button on the [Custom Services] screen, a healthcare worker could access the
hospital’s web-based document management system and browse a list of patient
forms.
Users can quickly scan and capture paper documents, preview thumbnails, and add
them to frequently used document storage location. For example:
• A tutor can scan notes directly to a specific course repository for students to access
• A student can scan assessment papers to their course folder for their tutor to mark.
Xerox Extensible Interface Platform utilizes web-based Xerox Partner solutions
including OmtoolTM, EquitracTM, and FreeFlowTM SMARTsendTM to enable users to
access document repositories at the machine’s control panel.
441
16 Appendix
Additional resources may be required on the machine depending on the solution.
For further information, contact your Xerox Sales Representative.
Configuring XEIP
At your workstation
1. Open your web browser.
2. Enter the IP address of the machine in the [Address] or [Location] field.
3. Click [Enter] to access CentreWare Internet Services.
4. Enable the machine for EIP applications:
a) Click the [Properties] tab.
b) Click the [Services] folder, and then the [Custom Services] link.
c) On the [Custom Services] page, select the [Enabled] button.
d) Click [Apply].
5. Generate a digital certificate (if needed):
a) Click the [Properties] tab.
b) Click the [Security] folder, and then the [Machine Digital Certificate
Management] link.
c) Click the [Create New Self Signed Certificate] button. The [Machine Digital
Certificate Management] page refreshes and displays the [Self-Signed
Certificate] area.
d) In the [Self-Signed Certificate] area, click [Apply].
6. Enable SSL:
a) Click the [Properties] tab.
b) Click the [Security] folder, and then the [SSL/TLS Settings] link.
c) If prompted, enter your System Administrator ID and passcode. The default
System Administrator ID and passcode are “11111” and “x-admin” respectively.
d) In the [SSL/TLS Settings] area, on the [HTTP-SSL/TLS Communication] line,
place a check mark in the [Enabled] box.
e) Click [Apply].
f) If changes were made to the SSL settings, the machine will reboot.
7. Enable the ports:
a) Click the [Properties] tab.
b) Click the [Connectivity] folder, and then [Port Settings].
c) On the SNMP line, place a check mark in the [Enabled] box.
d) On the SMB line, place a check mark in the [Enabled] box.
e) On the FTP line, place a check mark in the [Enabled] box.
f) On the SOAP line, place a check mark in the [Enabled] box.
g) Click [Apply].
8. Ensure that TCP/IP is configured:
a) Click the [Properties] tab.
b) Click the [Connectivity] folder, and then the [Protocols] folder.
442
Xerox Extensible Interface Platform (XEIP)
c) In the [Protocols] folder, click [TCP/IP].
d) In [IP Mode], ensure that TCP/IP is configured.
f) Click [Apply]. EIP applications can now register to the machine.
443
16 Appendix
444
Index
17 Index
Annotations - Starting Number ........................... 87
Annotations - Stored Comment .......................... 86
Apply Page Numbers To .................................... 87
Authenticated Users ......................................... 316
Create/View User Accounts ....................... 142
Generally Shared Job Flow Sheet ............. 319
job flow sheets and mailboxes ................... 318
Personal Job Flow Sheet ........................... 319
Reset User Accounts ................................. 142
System Administrator
Numerics
802.1x authentication ........................................338
A
Access Control - Authentication ........................141
Account Administration
Xerox Standard Accounting ........................328
Accounting Type .........................................137
Reset User Accounts ..................................136
View Accounts ............................................136
Adjust Punch Position .........................................75
Annotations - Date Stamp ...................................87
Annotations - Date Stamp - Position ...................87
Annotations - Edit Comment 1 to 8 .....................89
Annotations - Page Numbers ..............................87
Annotations - Page Numbers - Position ..............87
Annotations - Position on Side 2 .........................86
System Administrator Shared
Job Flow Sheet .......................................... 319
User Details Setup ..................................... 143
Authentication and Account Administration
authentication setup
Authentication System Setup ............................. 96
445
Index
status of consumables ............................... 157
submitting jobs ........................................... 160
Certificate Auto Store ......................................... 98
Charge / Private Print Settings - Authentication 144
Other Settings .............................................. 77
Paper Tray Settings ..................................... 70
Screen/Button Settings ................................ 68
Completed Jobs View - Job Status Default ...... 146
Other Settings ............................................ 100
Proxy Server Settings .................................. 94
Remote
B
Banner Sheet Tray ............................................104
Bates Stamp - Edit Prefix 1 to 8 ..........................89
Booklet Maker .....................................................36
Security Settings .......................................... 97
consumable supplies, status .............................. 58
Control Panel
C
maintaining/cleaning .................................... 29
Control Panel Alert Tone .................................... 67
Copy Defaults - Copy Service Settings .............. 84
Copy Mode Settings ........................................... 84
Copy Output - Separator Tray ............................ 86
Copy Service Settings ........................................ 84
Copy Control ................................................ 88
Reduce/Enlarge Presets .............................. 89
Copy Tab - Copy Service Settings ..................... 84
default user ID and passcode .....................156
Environments .............................................150
Information Checklist ..................................149
Job History List ...........................................158
Network Communication Setup ..................150
446
Index
Cover C, paper jams .........................................355
Create Authorization Groups
- Authentication ................................................142
Create Fax Group Recipients - Setup ...............132
Create Job Flow Sheet - Setup .........................126
Create Job Flow Sheet Keywords
Custom Paper Name / Color ...............................70
E
Edit E-mail Recipients ...................................... 121
E-mail
Installation Procedure ................................ 277
E-mail Address ................................................... 94
E-mail Control - E-mail/
D
Default User ID and Password - CentreWare
Internet Services ...............................................156
Default Watermark ..............................................76
Default Watermark Effect ....................................76
Delete All Data ....................................................75
Device Certificate ................................................99
Device Certificate - S/MIME ................................98
Device Certificate - Server ..................................97
digital signature .................................................305
Display Consumables Screen .............................83
Document Glass
Internet Fax Service Settings ............................119
E-mail Receive Protocol ................................... 100
E-mail Send Authentication ................................ 96
E-mail Subject .................................................. 107
E-mail/Internet Fax Service Settings .................118
E-mail Control .............................................119
emulation
printing parameters .................................... 437
Installation Procedure ................................ 258
Extended Tray Module ....................................... 78
F
Fax Defaults - Fax Service Settings ..................110
Billing Data List ............................................ 55
Domain Filter List ......................................... 55
maintaining/cleaning .....................................29
documents
Documents Retrieved By Client ........................121
Domain Filtering ..................................................96
drum cartridge
447
Index
IKE SA Life Time ................................................ 99
Image Enhancement .......................................... 72
Image Quality - Common Service Settings
Feature Access .................................................142
features and services - Account
Administration ...................................................328
Image Rotation ................................................... 86
inserting
new drum cartridge ...................................... 31
new toner cartridge ...................................... 33
Integrated Office Finisher ................................... 33
Integrated Office Finisher Top Cover ............... 359
Integrated Office Finisher, Staple Jams ........... 363
Installation Procedure ................................ 296
Internet Fax to E-mail ....................................... 122
Internet Fax to Internet Fax .............................. 122
Intranet, problem solving .................................. 387
IPP Environment ........................................ 270
IPSec SA Life Time ............................................ 99
IPv4 - Subnet Mask ............................................ 93
G
General Users ...................................................316
H
High Capacity Tandem Tray
HTTP - SSL/TLS Communication .......................98
HTTPS Proxy Server Login Name ......................95
HTTPS Proxy Server Name ................................95
HTTPS Proxy Server Port Number .....................95
HTTPS, settings ................................................306
J
jams
I
IEEE 802.1x Settings ..........................................99
448
Index
High Capacity Tandem Tray .......................356
Job Flow Sheets - CentreWare
Internet Services ...............................................173
Job History List - CentreWare Internet Services
Job Status button ................................................39
Completed Jobs View .................................146
Job Status/Activity Report ...................................53
Job History Report ........................................53
Stored Document List ...................................53
jobs
LPD Print Queue .............................................. 104
M
machine
before using ................................................. 13
configuration ................................................ 50
information and status, CentreWare Internet
Machine Clock/Timers -
Machine Password ............................................117
Machine Ready Tone ......................................... 67
machine specifications ..................................... 431
Fax Receiving Mode .................................... 58
Paper Tray Status ........................................ 50
Machine’s E-mail Address/Host Name -
Jobs - CentreWare Internet Services ................158
Mailbox
authenticating different types ..................... 322
mailbox
Mailbox Document Expiration Date .................. 122
Mailbox Receive Display Priority .......................115
Mailbox Service Settings
Mailbox/Stored Document Settings .................. 121
Stored Document Settings ......................... 122
Maintenance - Common Service Settings .......... 74
Manually Configured IPv6 Address .................... 93
Manually Configured IPv6 Gateway ................... 93
Manually Configured IPv6 Prefix ........................ 93
Max number of pages per Split Send ................119
Maximum Split Count ....................................... 120
K
Kerberos Server Settings ....................................97
L
Language To Be Identified ................................107
LDAP - SSL/TLS Communication .......................98
linking job flow sheets to mailboxes ..................326
Login User Name ..............................................100
449
Index
Maximum Total Data Size .................................120
Information Checklist ..................................259
Network Communication Setup ..................261
SMB Environments .....................................260
Millimeters/Inches ...............................................83
Min. Passcode Length for Stored Job ...............122
Outgoing/Incoming E-mail Settings - Network
Output Color Recognition ................................... 72
Output Destination for E-mail ........................... 100
Output Destination Setup ..................................115
Output Size Defaults - Scan Service Settings .. 108
overview
account administration ............................... 328
authentication ............................................ 315
P
paper
supported paper types ................................. 23
paper and other media ....................................... 17
High Capacity Tandem Tray ...................... 356
Trays 1, 2, and 3, 4 .................................... 356
Paper Supply - Button ........................................ 84
paper supply specifications .............................. 433
Paper Tray Settings - Common Service Settings 70
Passcode - System Administrator .................... 140
Passcode Policy - Authentication ..................... 144
Polled Documents - Auto Delete .......................112
POP Password Encryption ................................. 96
POP3 Password ................................................. 95
POP3 Polling Interval ......................................... 95
N
Information Checklist ..................................236
Installation Procedure .................................237
NetWare Setup ...........................................239
Network Communication Setup ..................238
network authentication ......................................344
Network Scanning .............................................162
Prerequisites ..............................................288
Number of Overwrites .......................................147
O
Optimize PDF For Fast Web View ....................105
Original Size Defaults - Copy Service Settings ...89
Original Size Defaults - Scan Service Settings .107
Original Type - See-Through Paper ....................89
Out of Paper Warning Tone ................................68
Outgoing/Incoming E-mail Settings -
450
Index
POP3 Server Settings .........................................95
preparing paper for loading .................................17
Print
Protocol Settings -
Proxy Server Settings -
Proxy Server Setup ............................................ 94
Public Mailbox .................................................... 46
Q
emulation parameters .................................437
PCL emulation ............................................437
PDF direct printing ......................................440
Print Reports
Scan Reports ................................................54
Print Reports - Machine Status ...........................52
Allocate Memory .........................................101
Printer Report
R
Receive E-mail ................................................... 92
Receiving Buffer
Recipient on Activity Report ............................... 74
Reconfirm Fax Recipient .................................... 69
Reduce 8.5×11” SEF Original to A4 SEF ..........114
Reduce/Enlarge ................................................. 85
Reduce/Enlarge - Button .................................... 84
Reduce/Enlarge Presets -
Copy Service Settings ........................................ 89
Reduce/Enlarge Presets - Fax Service Settings 115
Reduce/Enlarge Presets -
PCL Settings List ..........................................54
Printer Reports ....................................................54
PCL Font List ................................................54
PCL Macro List .............................................54
PDF Settings List ..........................................54
TIFF/JPEG Settings List ...............................54
printing reports/lists automatically .......................57
Problem Solving
Internet/Intranet Connection .......................387
Scanning Services ......................................384
problem solving .................................................349
procedures
Scan Service Settings ...................................... 108
Re-enter Speed Dial Recipients ........................112
Remote Authentication Server Settings -
removing
replacing
Reports - Common Service Settings .................. 72
reports/lists, printing automatically ..................... 57
451
Index
Screen/Button Settings -
Search Time-Out ................................................ 97
Searchable - Page Orientation ......................... 109
Searchable Text ............................................... 107
security
Security Settings -
S
Scan Defaults - Scan Service settings ..............105
Scan Service Settings .......................................105
Original Size Defaults .................................107
Prerequisites ..............................................284
Troubleshooting ..........................................286
Scan to Home Setup .........................................289
Prerequisites ..............................................290
Scan to Mailbox
Installation Procedure ................................ 302
Machine Configuration ............................... 303
Test Server Fax Transmission ................... 304
Services - CentreWare Internet Services ......... 154
settings
Authentication/Security .............................. 139
Stored Document ....................................... 122
Add Fax Comment ..................................... 133
Signature - Outgoing Internet Fax ...................... 98
Scan to Mailbox Setup
Prerequisites ..............................................286
Procedure on
Scan to PC Defaults - Scan Service
Prerequisites ..............................................291
Prerequisites ..............................................292
scanner environment settings ...........................283
screen messages ..............................................428
452
Index
Information Checklist ..................................259
Network Communication Setup ..................261
SMB Environments .....................................260
SMTP AUTH Login Name ...................................96
SMTP Server Port Number .................................96
Software Download .............................................83
software version ..................................................50
specifications
paper supply ...............................................433
staple jams
Office Finisher LX .......................................364
Stored Document Settings - Mailbox/Stored
Stored Documents
Delayed Print ................................................46
Secure Print ..................................................44
Substitute Tray ..................................................103
Support - CentreWare Internet Services ...........230
System Administrator Settings ..........................140
System Administrator’s Login ID
System Administrator’s Meter (Copy Jobs)
- System Administrator Settings ....................... 137
System Administrator’s Passcode
- System Administrator Settings ...................... 140
T
TCP/IP
TCP/IP - IP Mode ............................................... 92
TCP/IP (LPD or Port9100) Environments .. 264
Installation Procedure ................................ 241
Printer Status ............................................. 251
Toner cartridge ................................................... 32
toner cartridge
Touch Screen
maintaining/cleaning .................................... 29
Transmission Header Text - Polling ..................112
Transmission Interval ........................................113
Tray 5 (Bypass) - Paper Size Defaults ............... 71
troubleshooting
453
Index
troubleshooting tables .......................................366
volume (Audio Tones) ........................................ 67
W
Watermark/Background Contrast ....................... 77
SMB Environments .................................... 260
SMB Installation ......................................... 260
Windows TCP/IP .............................................. 233
U
UNIX
Information Checklist ..................................240
Installation Procedure .................................241
Network Communication Setup ..................241
Printer Status ..............................................251
upgrade
UPnP Discovery ..................................................92
Information Checklist ..................................267
Use Proxy Server ................................................94
User Account Billing Information .........................59
X
Xerox Extensible Interface Platform ................. 441
installation checklist ................................... 334
print drivers ................................................ 337
usage limits, resetting ................................ 336
usage report, printing ................................. 337
XSA at the machine ................................... 336
Xerox Welcome Center ...................................... 13
V
454
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